PinPoint X HSUPA
User Guide
20080311
Rev 4.0
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Preface
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES
INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR
REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY
SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS
AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra
Wireless and/or its affiliates aggregate liability arising under or
in connection with the Sierra Wireless product, regardless of
the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the
Sierra Wireless product.
Patents
Portions of this product may be covered by some or all of the
following US patents:
5,515,013
5,890,057
6,339,405
6,643,501
6,847,830
6,985,757
7,200,512
5,629,960
5,929,815
6,359,591
6,653,979
6,876,697
7,023,878
D442,170
5,845,216
6,169,884
6,400,336
6,697,030
6,879,585
7,053,843
D459,303
5,847,553
6,191,741
6,516,204
6,785,830
6,886,049
7,106,569
5,878,234
6,199,168
6,561,851
6,845,249
6,968,171
7,145,267
and other patents pending.
Copyright
© 2009 Sierra Wireless. All rights reserved.
®
®
Trademarks
AirCard and “Heart of the Wireless Machine ” are registered
®
trademarks of Sierra Wireless. Watcher is a trademark of
Sierra Wireless, registered in the European Community.
AirLink™ and AceWare™ are trademarks of Sierra Wireless.
Sierra Wireless, the Sierra Wireless logo, the red wave design,
and the red‐tipped antenna are trademarks of Sierra Wireless.
®
Windows is a registered trademark of Microsoft Corporation.
Other trademarks are the property of the respective owners.
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Preface
Contact Information
Support Desk:
Sales Desk:
Phone: 1-877-231-1144
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: [email protected]
Phone: 1-510-624-4200
1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless America
39677 Eureka Drive
Newark, CA
USA
94560
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada
V6V 3A4
Fax: 1-510-624-4299
1-604-231-1109
Consult our website for up‐to‐date product descriptions,
documentation, application notes, firmware upgrades, trouble‐
shooting tips, and press releases:
Revision History
Revision
number
Release
date
Changes
4.x
Q2: 2009
Guide updated with Release 4.0 content.
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Contents
Introduction to the PinPoint X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
ACEware™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connecting to your cellular provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Steps of a connection:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Communication HSUPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Interface Port Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
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Contents
Activating PinPoint X on your cellular provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Software Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hardware Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configuring the APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting to a Computer or other Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Inputs, Relay Outputs, and Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Capturing External Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Digital Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting devices to the I/O Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Digital Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Monitoring and Setting the I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Modes and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Wiring the PinPoint X for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Monitoring Power-In Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
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1
1: Introduction to the PinPoint X
• ALEOS™
• ACEware™
• Software
The PinPoint X is a compact, intelligent and fully‐featured
mobile communications platform with multiple peripheral
connections including serial, Ethernet and USB. Expanded I/O
functionality in a separate connector includes four digital
inputs, four analog inputs and two relay outputs unleashing
extensive remote instrumentation possibilities.
Its high‐precision 16‐channel GPS receiver coupled with the
rich embedded intelligence provided by ALEOS™ technology
make PinPoint X the perfect choice for a broad set of mobile
enterprise, public safety, fleet management and AVL solutions.
Figure 1-1: Sierra Wireless AirLink PinPoint X
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Introduction to the PinPoint X
ALEOS™
ALEOS, the embedded core technology of the Sierra Wireless
AirLink products simplifies installation, operation and mainte‐
nance of any solution, and provides an always‐on, always‐
aware intelligent connection for mission‐critical applications.
ALEOS enables:
•
•
•
•
•
•
•
•
•
Persistent Network Connectivity
Over‐The‐Air (OTA) Upgrades
Wireless Optimized TCP/IP
Real‐Time Notification
Real‐Time GPS Reporting
GPS Store and Forward
Packet Level Diagnostics
Device Management & Control
Protocol Spoofing
Figure 1-2: Powered by ALEOS
ACEware™
A wireless solution is not complete until you have software
tools to manage the devices monitoring your valuable
equipment. Using the AirLink Control Environment (ACE),
ACEWare is the device management and monitoring appli‐
cation suite for Sierra Wireless AirLink devices powered by
ALEOS.
Figure 1-3: ACEware Logo
The ACEware suite encompasses an application internal to the
firmware ( ACEmanager), Windows‐based applications
(ACEview and Modem Doctor), and a web‐hosted application
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Introduction to the PinPoint X
(ACEnet). You can download the applications and their user
guides from the Sierra Wireless AirLink Solutions web site:
or Sierra Wireless representative for any further information.
Note: ACEview requires the Microsoft .NET Framework v. 2.0 and
Microsoft Windows 98, Windows 2000, Windows XP, or later. You can
obtain the Microsoft .NET Framework from Microsoft at: http://
ACEmanager, the AceWare remote configuration and
monitoring tool, simplifies deployment and provides extensive
monitoring, control and management capabilities.
ACEmanager gives you the power to monitor and control your
Sierra Wireless AirLink communications platforms in real‐
time.
Simplified Deployment
ACEmanager provides the ability to remotely set up and
configure your Sierra Wireless AirLink products. Remote
device setup and configuration reduces the deployment
timeline of your wireless solution and provides a quicker path
to ROI.
Templates allow you to easily configure devices in your fleet
with identical settings, ensuring a simple, accurate
deployment.
Monitor and Control
ACEmanager allows an administrator to remotely monitor a
modem’s status, health and configuration settings. The user
interface displays signal strength, cell site information, byte
counters and error conditions, enabling you to pinpoint any
issues and troubleshoot immediately.
ACEmanager enables remote configuration and parameter
settings to be changed or reset instantly over the air, change a
device’s port configuration, IP address settings, GPS settings,
and much more. After configuring one modem, use the
template feature to copy that device configuration to other
devices.
Tip: Configuration steps and examples in this guide use
ACEmanager.
ACEview is an efficient status and connection monitoring
application with a low‐profile, easy to read interface. In
ACEview, you can also update PRL.
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Introduction to the PinPoint X
Modem Doctor
Modem Doctor and Modem Doctor USB is a troubleshooting
and diagnostics utility. This utility will allow you to get a log
file of the PinPoint X activity which you can then send to Sierra
Wireless support or erase the current configuration completely.
Figure 1-4: Modem Doctor
Connecting to your cellular
provider
The PinPoint X uses your cellular provider as an ISP (Internet
Service Provider) to connect you to the Internet.
Steps of a connection:
1. When your PinPoint X is powered on, it automatically
searches for cellular service using HSUPA/HSDPA.
2. Your PinPoint X establishes a PPP (Point to Point Protocol
or “dial” up connection) link to the your cellular provider
network, also called registering on the network, and
receives an IP address.
3. When your PinPoint X has received its IP address from
your cellular provider, a connection to the Internet or the
cellular network is also available for computers or other
devices connected directly to the PinPoint X.
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Introduction to the PinPoint X
Cellular
The PinPoint X will perform routing for all internet traffic to
and from the computers or other end devicse.
With the Raven XE in Ethernet Public mode, only one device
connected to the Ethernet port will receive the public IP
address which is the one provided by the cellular network. In
Ethernet Private mode, with a hub or switch connected to the
Ethernet port, the Raven XE will provide NAT for a range of
computers or other devices connected to the switch or hub and
Internet access to all of them.
Dynamic vs. Static IP Addresses
There are two types of addresses on networks: dynamic and
static.
•
•
Dynamic addresses are assigned on a “need to have” basis.
Your PinPoint X might not always receive the same
address each time it connects with your cellular provider.
Static addresses are permanently assigned to a particular
account and will always be used whenever your PinPoint
X connects to the Internet. The IP address will not be given
to anyone else.
Most ISPs (cellular included) use dynamic IP addresses rather
than static IP addresses since it allows them to reuse a smaller
number of IP addresses for a large number of customers. A
dynamic IP address is suitable for many common Internet
uses, such as web browsing, looking up data on another
computer system, or other client functions (such as data only
being sent out or only being received after an initial request).
Tip: If your account with your cellular provider includes a dynamic IP
address and you need a static IP, please consult your your cellular
provider Representative for more information about changing your
account for static IP support.
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Introduction to the PinPoint X
If you need to contact your PinPoint X, a device connected to
the PinPoint X, or a host system using the PinPoint X from the
Internet, you need to have a known IP (such as one which is
static) or domain name (an IP address which is converted by a
DNS server into a word based name). If you have a dynamic IP
address for your modem, you can use a Dynamic DNS service
(such as IP Manager) to translate your IP address into to a
domain name.
Caution: If you want to connect remotely to your PinPoint X using
TCP/IP, the IP address given to your modem by your cellular provider
cannot be a private or internal IP address (such as a special private
network) unless you are on the same network or inside that network’s
firewall (such as with frame relay).
Communication HSUPA
Many of the GSM Networks have been expanded to HSUPA.
HSUPA
HSUPA (High‐Speed Uplink Packet Access) is a cellular
technology which most closely resembles a broadband
synchronous connection. The upload and download speeds
are maximized to provide a faster throughput, reaching speeds
up to 2.0 Mbit/s for the uplink and 7.2 Mbit/s for the downlink.
Please check with your network provider on the availability of
HSUPA.
HSDPA
HSDPA (High‐Speed Downlink Packet Access) is a cellular
technology allowing for higher data transfer speeds. In
HSDPA mode of operation, max speeds are up to 7.2 Mbit/s in
the downlink and 384 kbit/s in the uplink. HSDPA uses
Adaptive Modulation and Coding (AMC), fast packet sched‐
uling at the Node B (Base Station) and fast retransmissions
from Node B (known as HARQ‐Hybrid Automatic Repeat
Request) to deliver the improved downlink performance vs.
UMTS and EDGE.
HSPDA (and HSUPA) falls back to UMTS, EDGE or GPRS (in
order of precedence). This feature allows you to have seamless
connectivity no matter where your PinPoint X is.
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Introduction to the PinPoint X
UMTS
UMTS (Universal Mobile Telecommunications System)
supports up to 1920 kbit/s data transfer rates, although most
users can expect performance up to 384 kbit/s. A UMTS
network uses a pair of 5 MHz channels, one in the 1900 MHz
range for uplink and one in the 2100 MHz range for downlink.
EDGE
EDGE (Enhanced Data rates for GSM Evolution) provides end‐
to‐end packet data services with an enhanced connectivity
building on GPRS technology and using the established GSM
networks. EDGE provides higher transmission rates and better
transmission quality for data than GPRS. EDGE can carry data
at speeds typically up to 384 kbit/s in packet mode.
When EDGE is not available, your PinPoint X will fall‐back to
GPRS for the connection to your cellular provider to provide
continued connectivity.
GPRS
General Packet Radio Service (GPRS) is packet‐switched with
many users sharing the same transmission channel, but only
transmitting when they have data to send. This means that the
total available bandwidth can be immediately dedicated to
those users who are actually sending at any given moment,
providing higher utilization where users only send or receive
data intermittently. GPRS provides speeds of 30–70 kbps with
bursts up to 170 kbps.
Connection methods
You can connect the PinPoint X to a USB or a Ethernet (RJ45)
on a computer. When connected to a USB or Ethernet port, the
PinPoint X behaves like a network card.
USB
The PinPoint X is equipped with a USB port which increases
the methods by which you can send and receive data. The USB
port can be set to work as either a virtual Ethernet port or a
virtual serial port. A driver installation is required to use the
USB port in either mode.
It is recommended that you use a USB 2.0 cable with your
PinPoint X and connect directly to your computer for best
throughput.
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Introduction to the PinPoint X
Virtual serial port
The PinPoint X supports one virtual serial port over USB. This
VSP can be used, for example, to send AT commands, or to run
®
many serial based applications such as HyperTerminal .
Networking
IPSec
The IP protocol that drives the Internet is inherently insecure.
Internet Protocol Security (IPSec), which is a standards‐based
protocol, secures communications of IP packets over public
networks.
IPSec is a common network layer security control and is used
to create a virtual private network (VPN).
The advantages of the IPSec feature includes:
•
•
•
Data Protection: Data Content Confidentiality allows users
to protect their data from any unauthorized view, because
the data is encrypted (encryption algorithms are used).
Access Control: Access Control implies a security service
that prevents unauthorized use of a Security Gateway, a
network behind a gateway or bandwidth on that network.
Data Origin Authentication: Data Origin Authentication
verifies the actual sender, thus eliminating the possibility
of forging the actual sender’s identification by a third‐
party.
•
Data Integrity: Data Integrity Authentication allows both
ends of the communication channel to confirm that the
original data sent has been received as transmitted,
without being tampered with in transit. This is achieved
by using authentication algorithms and their outputs.
The IPSec architecture model includes the Sierra Wireless
AirLink gateway as a remote gateway at one end communi‐
cating, through a VPN tunnel, with a VPN gateway at the
other end. The remote gateway is connected to a Remote
network and the VPN is connected to the Local network. The
communication of data is secure through the IPSec protocols.
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Introduction to the PinPoint X
Figure 1-5: IPSec Architecture
GRE
GRE (Generic Routing Encapsulation) tunnel is used to carry
non‐IP packets through an IP Network. Non ‐IP packets, that
are send over the GRE tunnel, need to be first encapsulated.
Hence, ALEOS is used to configure and encapsulate non‐IP
packets and transmit over IP through the GRE tunnel.
Applications
Events Reporting
Events Reporting is Sierra Wireless AirLink’s modem’s new
software feature provided via ACEmanager, that allows the
users to generate reports from the events that take place. Event
Reporting Protocol is an intuitive embedded protocol, which
automatically formats the messages based on an event trigger.
The messages generated are then reported to the remote
server.
Software
The PinPoint X modem comes with the following software:
•
•
ACEview, the software for the PinPoint X which allows
you to monitor your connections.
The driver that forms the interface between the PinPoint X
and your Windows operating system when using USB
virtual Ethernet or USB virtual serial.
•
The firmware that is stored in non‐volatile memory and
includes ACEmanager.
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Introduction to the PinPoint X
The PinPoint X has an embedded radio module, also made
by Sierra Wireless, Inc. There are two firmware programs
on the device—one stored on the controller board of the
PinPoint X and one on the radio module.
The firmware was loaded into the radio module and con‐
troller board when the PinPoint X was assembled. As new
versions of the software and firmware are released, they
are posted at www.sierrawireless.com.
Documentation
This PinPoint X User Guide describes how to:
•
•
•
Install the PinPoint X hardware.
Connect the radio antennas.
Connect a notebook computer and other input/output
(I/O) devices.
•
Interpret the LEDs on the PinPoint X and the indicators in
the ACEview software.
This User Guide is provided as a PDF (Portable Document
Format) file on the installation CD or from the Sierra Wireless
support website.
Tools and Reference Documents
User Guide
Description
ALEOS User Guide
This document discusses software configuration in ACEmanager and about
the explains different ALEOS features.
ACEview User Guide
ACEnet User Guide
This document explains the use of this utility tools which is used to view and
monitor the connection state of a Sierra Wireless AirLink device.
This document explains the use of ACEnet services for remote management
of Sierra Wireless AirLink device.
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2
2: Specifications
Features and Benefits
•
•
•
•
•
•
•
•
•
•
•
Embedded Intelligence
Low Power Consumption
High‐Speed Processor
High‐Speed 2‐way Data
Multiple Interfaces, I/O Port
High‐Sensitivity GPS Receiver
Persistent Network Connectivity
Remote Management and Configuration
Extensive Vehicle Telemetry
Integrated with 3rd Party Tracking Applications
Rugged for Extreme Environments
Technology
•
HSUPA
With Fallback to:
· HSDPA
· UMTS
· EDGE
· GPRS (MS‐12)
· GSM
Bands
•
TriBand for UMTS/HSDPA/HSUPA
· 850/1900/2100 MHz
•
Dual Band diversity for HSUPA, optimized by region
· Europe: 850/2100MHz
· North America: 850/1900 MHz
•
Quad Band GSM/GPRS
· 850/900/1800/1900 MHz
Environmental
•
Operating Temperature:
· ‐30° to 70° Celsius
•
° Storage Temperature:
· ‐40° to 85° Celsius
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Specifications
Power Consumption: (@12V DC)
•
•
•
•
Transmit/Receive (Typical/Max) 300/520 mA
Idle 170 mA
Low Power Mode 80 mA
Input Voltage 9 ‐ 28V DC
Standards/Approvals
•
•
•
•
•
Carrier specific approvals
CE
FCC
PTCRB
Industry Canada
Host Interfaces
•
•
•
•
•
Ethernet: 10/100 Mbps RJ‐45
USB Type B
RS‐232: DB‐9 DCE (300‐230400 baud)
I/O: 4 Digital, 4 Analog, 2 Relay
Antenna Connection:
· Cellular ‐ 50 Ohm TNC
· GPS ‐ 50 Ohm SMA
Warning: The antenna should be installed no
closer than 20 cm from the human body. It is one of
the RSS-102 requirements for devices not requiring
SAR.
Dimensions
•
•
162mm x 40mm x 109mm
612 grams
Application Interfaces
•
TCP/IP, UDP/IP, DHCP, HTTP, SNMP, SMTP, SMS, MSCI,
NMEA, TAIP, GPS, and more
LED Indicators
•
•
•
•
•
Network
Signal
Activity
Service
GPS
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Specifications
•
Power
Interface Port Pin-Outs
Serial Port
5
9
< - > GND (Ground)
< - DTR Data Terminal Ready)
< - Rx (Receive)
- > Tx (Transmit)
- > DCD (Data Carrier Detect)
Unused
4
8
CTS (Clear to Send) < -
RTS (Request to Send) - >
3
2
1
7
6
DSR (Data to Send) < -
Figure 2-1: Serial Port Diagram: Female DB-9 DCE (not to scale)
I/O Port
Note: The Pin-Out diagram shows external view looking at PinPoint X
connector in front face-plate of device. Pin 1 is lower right.
.
19
18 17 16 15 14 13
Relay 1
22 21 20
12
AIN3
AIN4
1
GND
Rsv
NC
NC
4
DIN1 GND
GND
DIN3
AIN1
AIN2
3
NO1Com1
Relay 2
GND
DIN4
DIN2
Rsv
5
GND
GND
2
NO2
Com2
6
7
11 10
9
8
Figure 2-2: PinPoint X I/O Port Diagram (not to scale)
1. Analog Input 4
2. Analog Ground
3. Analog Input 2
4. No Connect
12. Analog Input 3
13. Analog Ground
14. Analog Input 1
15. No Connect
5. Reserved for future use
6. Com2 (for use with #7)
7. Normal Open Relay
8. GND
16. Reserved for future use
17. Com1 (for use with #18)
18. Normal Open Relay
19. GND
9. Digital Input 4
20. Digital Input 3
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3
3: Activating PinPoint X on your
cellular provider
This chapter provides step‐by‐step directions for activating
your PinPoint X on your cellular provider’s network.
H
Installing the SIM
The Subscriber Identity Module (SIM) in the PinPoint X is a
smartcard that securely stores the key identifying a cellular
subscriber. Generally, you will only need to install a SIM once
in the life of the modem and it may be pre‐installed by your
Sierra Wireless Representative.
1. Before you start
If the SIM was pre‐installed, unless you need to set a custom
APN, activation of your modem is complete.
Cellular Account Required
•
Cellular Account Required‐ To use your modem, you
need to have a SIM with an active account with your
cellular provider.
Software Required
•
ACEmanager ‐ Graphical interface for entering most AT
Commands. You can download ACEmanager from the
Sierra Wireless AirLink Solutions website: http://
this utility is assumed later in these directions
Hardware Required
•
Ethernet cable or serial cable ‐ An Ethernet cable or
straight through serial cable.
•
Serial cable ‐ A straight through serial cable.
Note: Until you install a driver for the USB port, you cannot use your
USB port to configure the modem.
•
Power adapter and a power source ‐ You will need a
power supply and power source for the modem.
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Activating PinPoint X on your cellular provider
•
PC or laptop ‐ To configure the modem, you will need a
computer with an available Ethernet port or serial port.
Tools Required
•
Small Phillips screw driver ‐ The Phillips screw driver is
the one which is also called a plus (+) or X screw driver.
•
Slim stylus ‐ A PDA stylus, an unbent paperclip, or other
such item.
2. Opening the SIM Slot
a. Unplug the PinPoint X power and all cables.
b. Remove slot cover on the front of the PinPoint X to
reveal the SIM slot.
Figure 3-1: Slot Cover
3. Remove the SIM from the card
a. Carefully remove the SIM card from the card you
received from your cellular provider.
4. Ejecting the SIM tray
a. Using the tip of a PDA stylus, an unbent paperclip, or
other slim blunt item press the yellow button of the
SIM tray.
Tip: The button is between two boards.
b. Slide the tray out completely.
Figure 3-2: SIM tray button
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Activating PinPoint X on your cellular provider
c.
5. Insert the SIM into the Tray
a. Place the SIM into the tray and gently press to click it
into place.
Figure 3-3: Empty SIM Tray and a Tray with a Sample SIM
6. Insert the Tray and SIM
a. Slide the tray back into the modem.
b. Gently press the SIM to click it into place.
Tip: The top of the card faces the bottom of the modem.
Figure 3-4: Inserting the SIM
7. Finishing the SIM installation
Replace the cover to prevent dust or other unwanted particles
from entering the PinPoint X. Once the cover is replaced, the
installation is complete.
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Activating PinPoint X on your cellular provider
Note: The first time you power on your PinPoint X with your new SIM,
there may be a delay of up to 10 minutes for the initial network
connection to occur.
Configuring the APN
The APN (Access Point Name) is the way your device knows
how it will be communicating with the network. The APN
allows custom IP addressing and tailoring your companyʹs
wireless IP solution to meet the security and IP addressing
requirements of your applications.
Note: Most accounts use the default addressing solution of Private or
Public IP addresses supplied by the Internet and Proxy APNs. Only if
you have a Static or Custom IP address should you need to configure
a custom APNs.
The default APN is Internet. If you need a different APN, use
ACEmanager to configure it.
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4
4: Hardware Installation of the
PinPoint X
• Mounting
Note: During installation, please
be sure that the cables are
secure but do not bear any
additional weight that could
loosen the connector from the
unit.
Your PinPoint X should be mounted in a position that allows
easy access for the cables so they are not bent, constricted, in
close proximity to high amperage, or exposed to extreme
temperatures. The LEDs on the front panel should be visible
for ease of operational verification. You should ensure that
there is adequate airflow around the modem but that it is kept
free from direct exposure to the elements, such as sun, rain,
dust, etc.
Caution: The PinPoint X is in a hardened case and designed for use
in industrial and extreme environments. However, unless you are
using cables expressly designed for such environments, they can fail
if exposed to the same conditions the PinPoint X can withstand.
Ethernet
GPS
Serial
Primary Cellular
USB
Power
Recive Diversity
Figure 4-1: PinPoint X Connectors
Note: This device is not
Antennas selected should not exceed a maximum gain of 5 dBi
under standard installation configuration. In more complex
installations (such as those requiring long lengths of cable and/
or multiple connections), it’s imperative that the installer
follow maximum dBi gain guidelines in accordance with the
intended for use within close
proximity of the human body.
Antenna installation should
provide for at least a 20 CM
separation from the operator.
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Hardware Installation of the PinPoint X
radio communications regulations of the Federal Communica‐
tions Commission (FCC), Industry Canada, or your country’s
regulatory body (if used outside the US).
Your PinPoint X will work with most cellular antennas with a
connector. Connect the primary antenna or primary RF cable
directly to the antenna connector on the back of the PinPoint X.
Tip: When using a cable to an antenna placed away from the
modem, minimize the length of your cable. All gain from a more
advantageous antenna placement can be lost with a long cable to the
modem.
GPS Antenna
Your PinPoint X will work with most standard active GPS
antennas. Connect the GPS antenna or cable directly to the
threaded SMA connector.
Mount the GPS Antenna in the vehicle. The less the cable is
wrapped and bound together, the better it will perform. Place
it on the roof, or on the dash, or rear panel where it has a good
view of the sky (greater than a 90 angle view of the sky).
There are three options for antenna mounts:
•
•
•
Magnetic roof‐mount
Through glass‐mount
Permanent mount
Figure 4-2: GPS Antenna Placement for a Vehicle
Connecting to Power
Your PinPoint X can be used with either DC or AC, with the
appropriate power adapter. DC cables and AC adapters are
available as optional accessories in addition to the one
included with your PinPoint X.
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Hardware Installation of the PinPoint X
The DC power cable positive lead should be connected to the
battery or power source positive terminal. The power cable
negative lead should be connected to the battery or power
source negative terminal.
The battery cable used for a car, truck, or other mobile
connection must be less than 3 meters in length.
The PinPoint X has an internal polysilicon circuit breaker that
opens at 0.5 to 1.0 amps of current.
If you wish to use the Standby Ignition Sense (SISE) feature of
your PinPoint X, the white wire of the three wire DC power
cable should be used to connect to your ignition. When SISE is
enabled in the modem and the ignition sense connector is
wired to your vehicle, the ignition sense will provide a link to
the modem to enable it to enter a low‐power, standby mode
when your vehicle is turned off and power up more quickly
when the ignition is started.
Not Used
Ignition Sense (white)
Ground (black)
Power (red)
Figure 4-3: Ignition Sense power connector
Warning: Explosion Hazard - Do not disconnect
equipment unless power has been switched off or
the area is known to be non-hazardous.
Connecting to a Computer or other
Device
Figure 4-4: Ethernet
The Ethernet port of your PinPoint X can be connected directly
to a computer or other Ethernet device with either a cross‐over
cable or a straight‐through cable. The Ethernet port on the
PinPoint X is auto‐sensing and will auto‐detect the speed of the
connecting device for 100baseTX or 10baseT. If you are
connecting the modem to a hub or switch you should use a
straight through cable or use the uplink port on the hub or
switch with a cross‐over cable.
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Hardware Installation of the PinPoint X
Figure 4-5: Serial
The serial port of your PinPoint X can be connected directly to
most computers or other devices using a standard straight
through cable. If you have a DCE device, you will need a null
modem or null modem cable.
Figure 4-6: USB
Your PinPoint X’s full‐speed (12 Mbit) USB 2.0 port can be
connected directly to most computers or other devices using a
standard full‐speed USB 2.0 cable. If the computer or device
you are connecting or the cable is not rated for full‐speed, the
modem will communicate at a reduced speed to match. The
PinPoint X functions as a device, not a host.
When it is connected to a computer, the USB port should be
seen as a COM port or Ethernet port after the applicable driver
is installed.
The PinPoint X has a standard B connector.
Figure 4-7: I/O
Your PinPoint X also has an I/O port with digital inputs, analog
inputs, and relay outputs which can be connected to external
devices.
The I/O port can use an optional I/O harness available through
Sierra Wireless.
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Hardware Installation of the PinPoint X
Indicator Lights
When your PinPoint X is connected to power and an antenna,
there is a specific pattern to the lights to indicate its operation
mode.
Figure 4-8: PinPoint X Indicator lights
•
•
Network ‐ Indicates a successful connection to the cellular
network with an IP address given and a channel acquired.
Signal ‐ Light shows the strength of the signal and may be
nearly solid (strong signal) or flashing (weaker signal). A
slow flash indicates a very weak signal.
RSSI LED Ranges
RSSI/Signal LED Status
On Solid
Ranges of RSSI (dBm)
Equal to or stronger than -69
-70 to -79
Fast Blink
Normal blink
Slow Blink
-80 to -89
-90 to -99
Extinguished
Equal to or weaker than -100
•
•
•
•
•
Activity ‐ Lights will flash as data is transferred to and
from the PinPoint modem on the remote network.
Service ‐ Indicates when the connection is HSUPA/HSDPA
or UMTS. Unlit indicates EDGE or GPRS.
GPS ‐ Indicates a GPS fix. When lit, the PinPoint X has
GPS coordinates to report.
Power ‐ Indicates the power adapter is connected and
there is power getting to the PinPoint X.
The Reset button (on the left side of the PinPoint X) has
two functions. If it is quickly depressed and released, the
modem will simply power cycle the internal hardware. If,
however, the reset is depressed and held for several
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Hardware Installation of the PinPoint X
seconds (count 10 slowly, and wait for the power light to
go off after the light pattern stops), the ALEOS configu‐
ration settings will return to the factory defaults.
Caution: If you reset the modem configuration using the reset button,
you may to reconfigure your APN.
Light Patterns
The LEDs on the front of the modem will respond in different
patterns to indicate modem states.
•
•
•
Normal ‐ Each LED, mentioned above, is lit as applicable.
Start up ‐ The LEDs will cycle from left to right.
PassThru mode ‐ Network and Signal LEDs will blink in
tandem. The Activity LED will blink when transmitting or
receiving data.
•
•
•
•
•
•
SOS ‐ The Network Channel and Service Err or Service
LEDs will blink alternate to each other.
Low Power ‐ All LEDs will be off except the power LED
which will blink every 3 seconds.
Configuration Reset ‐ The LEDs will cycle left to right and
then right to left 4 times.
Authentication Failure ‐ The Network, Signal, and
Activity LEDs blink every 2 seconds.
Data Retry ‐ The Network, Signal, and Activity LEDs blink
every 3 seconds.
Invalid MAC Address or Ethernet Initiation Fail ‐ The
Service LED will blink.
Mounting
The integrated mounting with keyhole screw mounts on the
PinPoint X will allow you to secure your modem nearly
anywhere, quickly and easily, without the need for a separate
bracket.
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Hardware Installation of the PinPoint X
6.12”(155.4mm)
.132”(3.3mm)
2.935”
(74.5mm)
.267”(6.78mm)
3.185”
(80.89mm)
2.5”
(65mm)
.315”(8mm)
R.14”(3.5mm)
.565”(14mm)
R.075”(1.9mm)
6.37”(229mm)
Front
Figure 4-9: Diagram of the PinPoint X base
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5
5: Inputs, Relay Outputs, and Power
Status
The PinPoint X has special features for use in a mobile
environment. The PinPoint X can be configured to monitor the
input, respond to specific types of events, and even trigger a
digital output. The PinPoint X can also be configured to change
its power mode in order to conserve power. These features can
be configured to your needs.
Capturing External Events
The PinPoint X is equipped with an I/O port interface which
includes 4 digital inputs, 4 analog inputs, and 2 relay outputs.
These may be connected to sensors and switches to monitor
vehicle status and remotely control equipment.
Figure 5-1: PinPoint X I/O port
Analog Inputs
The analog inputs will report a specific voltage ranging from 0
to 30 in increments of 0.03 volts. This allows a fine degree of
monitoring for a scaling device.
•
•
•
•
•
•
•
•
Monitoring a voltage or power usage.
Monitoring an oscilloscope.
Monitoring temperature.
Monitoring an incremental gauge.
Monitoring an internal fan.
Monitoring a vehicle payload.
Monitoring the elevation of a tow bar.
Monitoring a vehicle’s battery use.
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PinPoint X HSUPA
Digital Inputs
Figure 5-2: Digital Input Contact Closure
By measuring contact closures on switches, the digital inputs
can report a simple open or closed state. Each of the four
digital inputs can be wired to the two ground signals via a
switch. When the switch is open, the input will read “OPEN”.
When the switch is closed and the input is connected to
ground, the input will read “CLOSED”.
•
•
•
•
•
•
•
•
•
When a door or other latch is opened or closed.
Counting pulses or other electronic events.
When a gauge reaches a certain point.
When a container fills or empties.
When a switch or valve is opened or closed.
When the tow bar is raised or lowered.
Connected to a sensor, the level of fuel in a vehicle.
When the trunk of a vehicle is opened or closed.
When the ignition is turned on or off.
Relay Outputs
As an electronic switch which can be opened or closed
(Normally Open relay), a relay can be used to transmit an
action to another device by signalling to that other device an
“on” or “off”. As a Normally Open relay, the circuit of the
relay is disconnected (open) unless it is active. When the relay
is active, the circuit is connected (closed).
•
•
•
•
•
•
Setting off an alarm or siren.
Triggering a process to start on another device.
Opening or closing a valve or switch.
Locking or unlocking a door.
Turning a light on or off.
Opening the vehicle’s trunk or doors.
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Inputs, Relay Outputs, and Power Status
Tip: The relays are only capable of switching small loads. If you need
a stronger signal, such as to open a door lock, you can connect the
PinPoint X’s relay to a stronger solenoid relay which has enough
power to cause the desired effect.
Connecting devices to the I/O Port
Note: Before you install the
PinPoint X in its final location, be
sure to cover all exposed wiring.
You can purchase an optional I/O Wiring Harness for the
PinPoint X which can be used to attach devices to the I/O port.
The harness has pre‐wired leads to allow you to customize
your own connections. The wires are paired and color‐coded.
19
18 17 16 15 14 13
Relay 1
22 21 20
12
AIN3
AIN4
1
GND
Rsv
NC
NC
4
DIN1 GND
GND
DIN3
AIN1
AIN2
3
NO1Com1
Relay 2
GND
DIN4
DIN2
Rsv
5
GND
GND
2
NO2
Com2
6
7
11 10
9
8
Figure 5-3: PinPoint X I/O Port Diagram (not to scale)
Table 5-1: PinPoint X I/O Port Pin-out
1. Analog Input 4
2. Analog Ground
3. Analog Input 2
4. No Connect
12. Analog Input 3
13. Analog Ground
14. Analog Input 1
15. No Connect
5. Reserved for future use
6. Com2 (for use with #7)
7. Normal Open Relay
8. GND
16. Reserved for future use
17. Com1 (for use with #18)
18. Normal Open Relay
19. GND
9. Digital Input 4
10. Ground
20. Digital Input 3
21. Ground
11. Digital Input 2
22. Digital Input 1
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PinPoint X HSUPA
Figure 5-4: I/O Wiring Harness, AirLink part number 120-140-1014
Locking Tab
19
18 17 16 15 14 13
22 21 20
12
V/Bl
G/Bl G/W
Y/Bl Y/W
V/W Bl/W
V/G Bl/R
none
none
8
none
none
5
none
none
4
Bl/BrO/Bl
Bl/G O/R
O/W
O/G
V/R
1
7
11 10
9
6
3
2
Figure 5-5: Color Corospondance to connection points
Table 5-2: Wiring Color Corospondance
1. Violet/Red
2. Black/Red
3. Violet/Green
4. none
12. Violet/Black
13. Black/White
14. Violet/White
15. none
5. none
16. none
6. Yellow/White
7. Yellow/Black
8. none
17. Green/White
18. Green/Black
19. none
9. Orange/Red
10. Black/Green
11. Orange/Green
20. Orange/Black
21. Black/Brown
22. Orange/White
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Inputs, Relay Outputs, and Power Status
Note: The Pin-Out diagram shows external view looking at PinPoint X
connector in front face-plate of device. Pin 1 is lower right.
Analog Inputs
Connect a wiring lead to an analog input (AIN) at 1, 3, 12 or 14,
and the nearest ground at 2 or 13.
Digital Inputs
Connect a wiring lead to a digital input (DIN) at 9, 11, 20, or
22, and the nearest ground at 8, 10, 19, or 21, as applicable.
Caution: Never apply voltage to the Digital inputs. The inputs can
only be switched open or closed to ground.
Relay Outputs
Connect the circuit leads to one of the two relay pairs at 6 and
7 or at 17 and 18.
Monitoring and Setting the I/O
You can monitor the status of both the digital and analog
inputs using ACEmanager or AT Commands and also with
special reports sent using RAP. In ACEmanager, select the I/O
group.
You can monitor the status of the relays or set them using
ACEmanager, I/O group, or AT Commands.
Getting Immediate Reports Using RAP
You can set up the PinPoint X to report immediately report the
state of an input when it changes by using *PPFLUSHONEVT.
You will also need *PPINPUTEVT, input event reports,
enabled and a server configured for your RAP reports. These
settings are in the PinPoint group in ACEmanager.
Power Modes and Information
The PinPoint X can be configured to switch power modes in
response to specific events, such as when the voltage to the
modem drops below a configured threshold or when the DTR
changes, in order to conserve a vehicleʹs battery life. The stand‐
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PinPoint X HSUPA
by state, low‐power mode, will prevent the modem from
draining the battery while allowing the modem to quickly
power up to regular operation when it is needed.
You can configure Low Power mode using ACEmanager.
Figure 5-6: ACEmanager : Low Power
Wiring the PinPoint X for
When the Standby Ignition Sense is enabled and the ignition
sense connector is wired to your vehicle, the ignition sense will
provide a link to the modem to enable it to enter a low‐power
using standby mode.
The white wire of the three wire connector should be used to
connect to your ignition.
Not Used
Ignition Sense (white)
Power (red)
Ground (black)
Figure 5-7: Ignition Sense Power Connector
Power Effect on Modem State
Once the transition from powered on to standby, low‐power
mode starts, the modem will change state to AT mode. This
results in the current mode being gracefully terminated. For
the brief period when the modem is preparing for low‐power
mode, the modem will remain in AT mode. At that time, it
wonʹt auto‐answer, ATD will fail, etc. Once low‐power mode is
entered, the modem will then discard any data received on the
host port.
When the modem is woken from low‐power mode, the same
behavior occurs as upon power on. The modem starts in AT
mode, and then after 5 seconds will enter the default start‐up
mode as it is configured for the modem.
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PinPoint X HSUPA
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