Sierra Products Electric Heater EF 3801B AL User Manual

EF3801B-AL Pellet Heater  
Installation & Operating Instructions  
Please read this entire manual before installation. Save these instructions.  
GENERAL INFORMATION  
Installation and repair should be done by a qualified service  
person. The heater should be inspected before use and at  
least annually by a professional service person. More  
frequent cleaning may be required due to fuel quality,  
excessive lint from carpeting, bedding material, etc. It is  
imperative that control compartments, burners and circulat-  
ing air passageways of the heater be kept clean.  
The EASYFIRE Pellet heater has been designed and  
approved for burning wood pellet fuel only. Burning other  
forms of fuel is not permitted and will void all warranties.  
This unit has been approved for use with a 3" Type L Pellet  
Vent System .  
NEVER use gasoline, gasoline-type lantern fuels, kerosene,  
charcoal lighter fluid, or similar liquids to start or "freshen  
up" a fire. Keep all such liquids well away from the heater  
while it is in use.  
Ashes must be disposed of in a metal container with a tight  
fitting lid and placed on a noncombustible floor or ground,  
well away from all fuels, pending final disposal.  
NOTE : During the first few burns the high temperature  
paint and sealant used in manufacture will emit some odor  
and smoke. Open doors and windows to the outside for  
proper ventilation during the first burn cycle and curing of  
the paint.  
SAFETY NOTICE  
< CAUTION: HOT WHILE IN OPERATION. KEEP  
CHILDREN, CLOTHING AND FURNITURE AWAY.  
CONTACT MAY CAUSE SKIN BURNS.  
< IF THIS HEATER IS NOT PROPERLY INSTALLED,  
A HOUSE FIRE MAY RESULT.  
This heater, when installed, must be electrically grounded in  
accordance with local codes or, in the absence of local  
codes, with the National Electrical Code, ANSI/NFPA 70-  
2006.  
< FAILURE TO COMPLY WITH OWNERS' MANUAL  
INSTRUCTIONS WILL VOID YOUR WARRANTY!  
Provide adequate clearances around air openings into the  
combustion chamber and adequate accessibility clearance  
for servicing and proper operation. Never obstruct the front  
opening of the heater.  
PLEASE READ THIS ENTIRE MANUAL BEFORE  
INSTALLATION AND USE OF THIS PELLET FUEL-  
BURNING ROOM HEATER. FAILURE TO FOLLOW  
THESE INSTRUCTIONS COULD RESULT IN  
The heater may be installed as a free-standing unit mounted  
on a non-combustible protective floor pad or hearth. Or it  
may be mounted into an existing U. L. approved wood stove  
chimney. Non-combustible floor protection is required and  
must be used when placing the heater on any combustible  
material.  
PROPERTY DAMAGE, BODILY INJURY OR EVEN  
INSTALLER:PLEASELEAVE THIS MANUAL WITH  
THE OWNER!!  
The pellet heater must be operated with a power source and  
will not operate using natural draft. If there is a power failure  
the heater will shut down. If the 12 volt back system is in-  
stalled, the heater will automatically switch to 12 volt power.  
WARNING: THIS HEATER SHOULD NOT BE  
INSTALLED IN A SLEEPING ROOM.  
The EasyFire Pellet Heater has been listed by OMNI-Test  
Laboratories, Inc. to ASTM, U.L.,and EPA Standards.  
Sierra Products, Inc.  
5061 Brooks St., Ste. B  
Montclair, CA 91763  
Listed by OMNI-Test Laboratories, Inc.  
Report No. 256-S-01-4  
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Figure 3  
c. 2 ft. minimum to an adjacent building and 7 ft.  
minimum above grade when located adjacent to  
public walkways.  
Figure 5  
Figure 4  
Figure 6  
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IMPORTANT - Any electrical work performed on the  
EASYFIRE Heater should be done by qualified personnel.  
UNIT INSTALLATION  
Route the power supply cord so that it does not touch  
any of the exterior components of the heater.  
1. When exiting through the wall with your type L Pellet  
vent pipe, you may go straight out through a wall  
thimble. You must connect a pellet vent tee at this  
point and extend the vent pipe at least 3' (three feet)  
vertically outside to provide good draft and allow the  
gases to exit. The tee must have a clean out cap for  
inspection and regular cleaning (Figure 4). Horizontal  
runs must be limited to 2' (two feet). A wall band is  
required for every 4' (four feet) minimum on a vertical  
run at an exterior wall.  
2. All pellet vent pipe connections including exit at the  
rear of the heater should be sealed with high  
temperature silicone (450°) or metallic duct tape. This  
prevents smoke and soot leakage into the living area.  
If this is not done, there is a possibility that the room  
fan will pick up any leakage and blow it into the room.  
Figure 8 Stove Connection Panel  
Remote Control Thermostat Installation:  
AUTOLITE INSTALLATION INSTRUCTIONS  
The remote thermostat is designed to automatically  
regulate the room temperature from the control panel heat  
setting to the “Off” setting based upon room temperature  
and placement of the remote thermostat. Rem ember to  
leave the control panel on the "Medium or High" position  
when utilizing the wall thermostat feature.  
The AutoLite System is factory installed with the only  
installation requirements being the optional thermostat.  
Wall Thermostat Installation:  
The wall thermostat is designed to automatically regulate  
the room temperature from the control panel heat setting  
to the “Off” setting based upon room temperature.  
Remember to leave the control panel on the "Medium or  
High" position when utilizing the wall thermostat feature.  
The following is a step by step procedure for installing the  
optional remote thermostat. Note connection terminals on  
rear of unit (Figure 1,2).  
The following is a step by step procedure for installing the  
optional wall thermostat. Note connection terminals on left  
side of unit at rear (Figure 7,8). Use 18/2 thermostat wire  
for the installation.  
a. Unplug heater from wall outlet and 12VDC power!  
b. Remove factory jump wire and hook up thermostat  
wires to terminals (Figure 7,8).  
Autolite Wiring Diagram  
a. Unplug heater from wall outlet and 12VDC power!  
c. Locate thermostat approximately 10 to 12 feet from  
heater or in area that requires steady temperature.  
b. Mount millivolt style remote receiver box to rear of  
stove using double-sided tape.  
d. Run thermostat wires from heater to thermostat  
along wall or under carpet etc. and hook wires to  
thermostat terminals. On new construction you  
can, of course, run wire in the walls before sheet  
rock or paneling is done.  
b. Remove factory jump wire and hook up thermostat  
wires to terminals (Figure 7,8).  
d. Reconnect AC power and follow instructions with  
remote thermostat regarding set up.  
IMPORTANT - Any electrical work performed on the  
EASYFIRE Heater should be done by qualified personnel.  
DOOR HANDLE ASSEMBLY  
The door handle and latch must be assembled and adjusted  
prior to the operation of the stove.  
1. Position handle assembly through door and secure with  
collar by sliding over shaft and tightening with allen  
wrench provided (Figure 9).  
2. Position latch on end of shaft with flat facing allen screw.  
Depending on gasket, shaft will protrude approx. 1/4"  
through back of latch collar. Snug allen screw.  
Figure 7 Rear Connection Panel  
e. Reconnect AC power.  
f. Make sure all wiring is completed before plugging  
the EASYFIRE Heater back into the wall outlet.  
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stove operates based on the EasyFire digital control system  
requirements. If the house AC power should quit, the  
AutoLite system will not be available however, with the  
optional battery attached the stove can be manually lit and  
operate on battery power for several days (depending on  
battery size).  
START-UP AND OPERATION  
Warning: This stove incorporates a hopper lid safety  
switch. The feed system will remain in-operable when  
the door is open.  
Figure 9 Door handle assembly  
Priming the feed system  
When the stove has run out of fuel the feed systems  
requires several start and stop cycles to charge the auger.  
Pushing the Low button from Off will start the feed for 90  
seconds. When the feed stops cycle to Off then back to Low  
for another 90 seconds. When pellets begin to fall in the  
burn pot switch to Off. You are now ready to start the stove.  
3. To adjust door, close and turn handle so latch  
contacts striker. Door gasket must contact firmly  
against front face of unit. This can be checked by  
closing against a piece of paper. Firmly tug on paper,  
if it moves with solid resistance the door is properly  
adjusted.  
1. AutoLite Start-Up:  
FUEL SELECTION  
Prior to operating your AutoLite stove, make sure the hopper  
is full of wood pellets and the interior components have been  
installed properly including; burn screen & pot, heat  
exchange covers, and ash drawer.  
Proper fuel selection is critical. Your stove requires 1/4"  
diameter wood pellets. The pellets must be specifically  
manufactured for use pellet heaters. Use of fuel non-  
conforming fuel will cause the stove to operate erratically.  
Additionally, a low ash content of below 1% is will reduce  
your cleaning and maintenance time. Store pellets in a  
clean dry area. Do not use pellets that have been damp or  
have a moisture level above 5%.  
IMPORTANT: The Fire Pot must be seated flush and  
must sit even in the pot tray. Air leaking around the Fire Pot  
will create a poor burn (Figure 3). Light the pellets in Fire  
Pot using any approved pellet lighter.  
The quality of pellet fuel varies from brand to brand. This  
will affect the efficiency of your heater. We suggest that  
you try several brands until you find one that gives you a  
clean efficient burn. Poor quality pellets will burn rich with  
black soot and ash will accumulate quickly. Quality pellets  
will burn clean and ash build up will be minimal.  
Figure 12  
Note: Caution must be taken when installing burn pot or  
operating door not to damage ceramic glass. Do not  
attempt to operate heater if glass becomes damaged in  
any way!  
2. AutoLite Control Functions: Control functions on the  
Easyfire are as follows: OFF, FAN, LOW, MEDIUM, HIGH,  
CLEAN. Here is how each function works:  
Figure 11 Hopper safety switch-close lid to operate  
AUTOLITE OPERATION  
A. When the Control Button is turned to FAN, a timer is  
activated and you will have about twenty (20) minutes to  
get the pellets lit and reach a minimum temperature.  
This function is used for match lighting when the AC  
power is out.  
Your EASYFIRE Pellet Stove is equipped with the  
Autolite Automatic ignition and operating system.  
The AutoLite system is integrated into the stove to allow  
for automatic start up using a heating element located in  
the burn pot. This element starts the initial fire required to  
burn the wood pellets. The system operates on 120VAC  
power supplied through a separate fuse and runs for five  
minutes during the initial stove start up. After the five  
minute period the AutoLite system is deactivated and the  
Should the pellets not light in 20 minutes simply turn the  
button to OFF and begin again. This will give you  
another cycle to get the pellets lit. The reason for the  
timer function is so that the heater will automatically shut  
down if the fire goes out. Pellets do not feed in the FAN  
position.  
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B. In the LOW position, the EASYFIRE will be feeding  
approximately 1 to 1½ lbs. of pellets per hour and the  
flame will fluctuate between 1" and 6" in height.  
Feed Trim Adjustment  
Underneath the control button you will find a small round  
button that will turn forward and reverse. This button can  
adjust the feed motor in the LOW operating position. By  
turning the button clockwise you can increase the feed on  
LOW and by turning it counterclockwise you can decrease  
the feed in the LOW position. Factory setting is 9:00 o’clock.  
C. In the MEDIUM position the EASYFIRE will be feeding  
approximately three (3) pounds of pellets per hour and  
the flame will fluctuate between 3" and 8" of fire.  
D. In the HIGH position the EASYFIRE will be feeding  
approximately 4+ lbs. per hour and the flame will  
fluctuate between 3" and a full flame. The fan speed  
will increase accordingly as the heater automatically  
adjusts itself based on temperature inside the heater.  
Once the stove is at operating temperature for one hour  
set the stove on LOW. Adjust the trim button so that  
average flame is approx. 1-2" above the burn pot. This  
will set the average feed rate (air/flue) for best  
operation.  
E. The CLEAN position is to be used only when the  
heater is not burning and you wish to clean out the  
accumulated ash in the front of the fire area. See  
CLEAN OUT section of maintenance instructions.  
Move this button carefully! It is designed to fine tune your  
LOW setting in the event you change brands of pellets  
and/or live at a higher elevation. If this setting is to low the  
stove may go out during LOW setting operations. If this  
should happen increase the trim by small amount.  
F. After the heater is running for several hours and you  
wish to turn it off simply press the button to OFF. The  
heater will continue running until it cools down  
and then will automatically shut itself down.  
MATCH LIGHT FIRE AND START-UP  
1. Filling the Hopper and Start-Up:  
G. REMEMBER: Each feed position will fluctuate  
because the microprocessor is automatically adjusting  
the feed and air based on temperature. This means  
the pellet feed rate and flame height will change  
accordingly based on quality of pellet and heat loss of  
dwelling.  
CAUTION: FUEL HOPPER LID MUST BE CLOSED  
BEFORE OPERATING UNIT. MAINTAIN HOPPER SEAL  
IN GOOD CONDITION. DO NOT OVERFILL HOPPER!  
THE EASYFIRE WILL HOLD ABOUT 60 LBS. OF  
PELLETS.  
3. Starting the Stove: Push a Heat Range button (Low or  
Medium is best for start up) (Figure 13) and turn the  
thermostat up to “Call for heat”. The stove fan will begin to  
operate along with the ignitor cycle. After about a minute  
the pellets will begin to fall in the burn pot. After five  
minutes there will be a fire in the burn pot and the stove  
will begin to heat up. When the stove reaches start up  
operating temperature it will then switch to the control  
panel setting and begin it’s automatic operation cycle.  
Open the top lid and fill the hopper with pellets (Figure 11).  
Make sure hopper lid is fully closed. Open the front door  
and fill the burn pot with a hand full of pellets.  
Figure 14  
IMPORTANT: The fire pot must be seated flush and  
must sit even in the pot tray. Air leaking around the fire pot  
will create a poor burn (Figure 14). Light the pellets in Fire  
Pot using any approved pellet fuel starter.  
Figure 13  
Prior to stove operating on thermostat, confirm proper  
operation by servicing and adjusting the stove as  
outlined in the “Installation Guide”. When servicing  
stove, operate with thermostat bypassed as stove will  
reset to start up mode each time thermostat is  
activated.  
Allow pellets to burn for approximately 1 minute, or until  
pellet ignition has been achieved. Close door and turn the  
control knob to the "FAN" position. Allow fire to burn for  
several minutes. When the pellets are well lit, turn the  
control knob to "LOW" for approximately 10 minutes then  
turn up to "HI". We recommend that you run the heater on  
“Medium” or "HI" for about 30 minutes in order to get the  
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heat exchanger hot before turning it to "LOW". You will  
need to burn the heater for a few hours before deciding  
which setting is best for your particular needs.  
are disposed of by burial in soil or otherwise locally  
dispersed, they should be retained in the closed container  
until all cinders have been thoroughly cooled.  
NOTE: CAUTION MUST BE TAKEN WHEN  
INSTALLING BURN POT OR OPERATING DOOR NOT  
TO DAMAGE CERAMIC GLASS. DO NOT ATTEMPT TO  
OPERATE HEATER IF GLASS BECOMES DAMAGED  
IN ANY WAY!  
OPTIONAL 12V HOOK-UP & OPERATION  
1. The EASYFIRE 12V back up can be purchased as an  
option and includes the following components:  
a. Deep cycle sealed 12V battery.  
CAUTION: BOTH THE MAIN DOOR AND THE ASH  
DRAWER MUST BE PROPERLY ADJUSTED AND  
FULLY CLOSED TO FORM AN AIR-TIGHT SEAL FOR  
PROPER STOVE OPERATION. FAILURE TO SECURE  
DOOR AND DRAWER MAY CAUSE OVER FEEDING  
AND HIGH TEMPERATURE SHUT DOWNS.  
b. Battery connector cables for hook-up to the heater.  
2. In order to hook-up the battery and engage the 12V  
backup system simply connect red cable to red terminal  
on the heater (see Figure 6) and to positive connector  
on battery [the terminal marked (+)] and connect the  
black cable to the black terminal on the heater and to  
the negative connector on the battery (the terminal  
marked (-). If you hook up the cables backwards the red  
LED light above the terminal receptacles will come on. If  
hooked up properly this LED will glow green.  
DO NOT USE GRATES OR OTHER METHODS OF  
SUPPORTING FUEL IN BURN POT OR INTERIOR OF  
STOVE.  
2. Control Functions: Control functions on the Easyfire  
are as follows: OFF, FAN, LOW, MEDIUM, HIGH,  
CLEAN. Here is how each function works:  
WARNING - MAKE SURE RED CABLE GOES TO RED  
TERMINAL (POSITIVE CONNECTOR) AND BLACK  
CABLE GOES TO BLACK TERMINAL (NEGATIVE  
CONNECTOR).  
A. When the Control Knob is turned to FAN, a timer is  
activated and you will have about ten (10) minutes to  
get the pellets lit and reach a minimum temperature.  
Should the pellets not light in the 10 minutes simply  
turn the knob to OFF and begin again. This will give  
you another 10 minutes to get the pellets lit. The  
reason for the timer function is so that the heater will  
automatically shut down if the fire goes out. Pellets do  
not feed in the FAN position.  
3. If you decide to purchase your own 12V back up system  
we recommend a sealed gel cell battery. Failure to  
install the proper battery could cause physical harm to  
you and your property and will also void the heater  
warranty.  
4. When the battery is properly connected and the heater  
plugged in, the following will happen automatically:  
B. In the LOW position, the EASYFIRE will be feeding  
approximately 1 to 1½ lbs. of pellets per hour and the  
flame will fluctuate between 1" and 6" in height.  
a. The heater will automatically switch to 12V power if  
there is a power failure, and switch back when power  
is restored.  
C. In the MEDIUM position the EASYFIRE will be feeding  
approximately three (3) pounds of pellets per hour and  
the flame will fluctuate between 3" and 8" of fire.  
b. The battery will be trickle charged as long as the  
heater is plugged into 110 AC wall outlet. Do not use  
extension cords. The trickle charge will not recharge  
a low or dead battery but it will keep a charged  
battery at maximum performance.  
D. In the HIGH position the EASYFIRE will be feeding  
approximately 4.5 lbs. per hour and the flame will  
fluctuate between 3" and a full flame. The fan speed  
will increase accordingly as the heater automatically  
adjusts itself based on temperature inside the heater  
(see G below).  
5. If you choose to separate the battery from the heater by  
lengthening the cables you must make sure that the  
cable wire used will carry the current to the heater. For  
example, if the distance is 10 to 20 feet then 12 gauge  
wire must be used. Check with your local electrical  
professional to make sure you have used the proper  
gauge wire/cable.  
E. The CLEAN position is to be used only when the  
heater is not burning and you wish to clean out the  
accumulated ash in the front of the fire area. See  
CLEAN OUT section of maintenance instructions.  
F. After the heater is running for several hours and you  
wish to turn it off simply turn the knob to OFF. The  
heater will continue running until it cools down  
and then will automatically shut itself down.  
CANADIAN REQUIREMENTS  
If this unit is being installed in Canada, the following  
additional requirements must be meant:  
1. A chimney connector shall no pass through and attic or  
roof space, closet or similar concealed space, or a floor,  
or ceiling.  
G. REMEMBER: Each feed position will fluctuate  
because the microprocessor is automatically adjusting  
the feed and air based on temperature. This means  
the pellet feed rate and flame height will change  
accordingly based on quality of pellet and heat loss of  
dwelling.  
2. Where a chimney passage through a wall, or partition of  
combustible construction is desired, the installation shall  
conform the CAN/CSA-B365.  
3. Maintain an effective vapour barrier at the location  
where the chimney or other component penetrates to the  
exterior of the structure by sealing with high temperature  
silicone.  
DISPOSAL OF ASHES  
To dump ash from firebox, move lever to left several times  
allowing spring to return against stop (Figure 10 & 11).  
Once ash box is full, box should be placed in a non-  
combustible floor or on the ground, well away from all  
combustible materials pending final disposal. If the ashes  
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4. Clearance to combustibles may only be reduced by  
means approved by the regulatory authority.  
a. Open door and remove clean out slide cover. To  
remove, simply slide up and out from retaining angle  
bracket (Figure 10). Clean one side at a time. W ith  
one slide cover removed, leave door open and turn  
control knob to the "CLEAN" position. Let heater run  
until ash in fire pot area is vacuumed out by heater  
fan. Turn off and replace cover. Remove remaining  
cover and repeat procedure for the other side. The  
tee cap on the vent pipe should be cleaned out after  
this procedure.  
5. Store pellet fuels in a dry area away from unit. Do not  
store fuels within the space heater installation  
clearances or within the space required for charging  
and ash removal.  
6. Adequate ventilation air is required to operate this  
heater. During operation the heater draws air for  
combustion which can be assisted by the installation  
of outside combustion air inlets. However, certain  
weather conditions such as icing or use of kitchen  
exhaust fans may impact and reduce the effectiveness  
of vents. It is important to note that room air starvation  
well negatively impact the operation of the heater.  
b. Remove firepot by lifting up and out, it may be  
brushed out or vacuumed. Firepot should be cleaned  
daily. Make sure holes in pot are not clogged. The  
area around and below the pot should be checked  
every five or six days depending on how many hours  
a day you are burning your heater and the quality of  
the pellets being burned. (After a few days you will  
be able to determine the frequency needed for clean  
out.)  
Figure 15  
7. If power outages with battery backup or room air  
starvation occurs during operation of heater, smoke in  
the house may result. This may trigger smoke  
detectors if they are installed.  
Figure 16  
c. Scrape pellet feed chute with putty knife to remove  
hardened material on which sawdust can  
accumulate.  
MAINTENANCE PROCEDURE  
d. The tee connector on the vent pipe must have a  
clean out cap and this must be checked every four to  
six weeks or whenever you utilize the clean out mode  
on the control dial.  
CAUTION: MOVING PARTS MAY CAUSE INJURY, DO  
NOT OPERATE WITH REAR COVER REMOVED.  
WARNING: RISK OF ELECTRICAL SHOCK,  
DISCONNECT ALL POWER BEFORE SERVICING.  
ALWAYS TURN YOUR Heater OFF & LET IT COOL  
BEFORE CLEANING.  
Soot and Fly-ash: Formation and Need for Removal.  
The products of combustion will contain small particles of  
fly-ash. The fly-ash will collect in the exhaust venting  
system and restrict the flow of the flue gases. Incomplete  
combustion, such as occurs during startup, shutdown, or  
incorrect operation of the room heater will lead to some  
soot formation which will collect in the exhaust venting  
system. The exhaust venting system should be inspected  
at least once every year to determine if cleaning is  
necessary.Your EASYFIRE Pellet Heater requires routine  
maintenance for maximum performance and is mandatory  
for the warranty to remain in effect. The following  
procedures should be studied carefully and performed  
regularly as indicated:  
Figure 17  
e. Fly-ash can also accumulate in the vent pipe. Inspect  
exhaust system frequently to maintain free flow of  
exhaust fumes and fly-ash. The frequency of clean-  
out depends entirely on the quality of the pellets, so  
you will have to initially monitor the buildup in the  
pellet vent pipe. Those installations going into an  
1. Fly Ash: Some ash will accumulate in the heat  
exchanger, firepot and flue and should be cleaned out  
on a regular basis for best efficiency and safety.  
When the heater is shut down and cold, you should:  
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frame. Apply sealer to mating edge of glass and frame.  
Allow two hours dry time before installing door onto  
heater. Note: Replace with Pyro-Ceramic Glass only.  
Refer to parts list for specifications.  
existing flue must be installed with a tee connector (Figure  
3,4,& 5) to allow access to clean the ash from the pellet  
vent pipe.  
TROUBLE-SHOOTING  
The following scenarios are provided in order to help you  
locate a difficulty if the heater performs in a manner which  
would seem to indicate a malfunction:  
l. Problem: I loaded the heater for start-up, lit the fire  
starter and pellets but the fire didn't keep going.  
Solution: Check power cord to see that it is plugged in.  
Remember that the timer on start up runs about 10  
minutes and if the heater has not heated up enough to  
deactivate the timer you will have to start over by turning  
the knob to off and then back to FAN or LOW.  
The EASYFIRE will automatically switch to 12 volt backup  
provided you have the 12 volt option installed.  
Figure 18 Air box clean out, air damper adjustment  
2. Problem: The heater was lit and burning properly, then  
suddenly it stopped feeding pellets.  
f. Fly-ash will accumulate below the burn pot. Remove  
the air box clean out and depose of ash. Use care not  
move air dam per setting.  
Solution: a) Check pellet supply in hopper. If empty, fill  
and follow start-up procedure as outlined in the  
beginning of this manual. b) Occasionally, a foreign  
object, debris or an excessive amount of sawdust can  
enter the feed mechanism and jam the feed chute. If this  
happens, you must empty the hopper and check the  
feed chute to see what is causing the jam. Remove any  
foreign material or object and re-start the heater.  
CAUTION: Keep fingers and hands clear of feed  
mechanism when heater is on.  
2. Hopper Clean Out: Vacuum the accumulated saw  
dust in the hopper weekly. Keep free of debris and  
foreign material. AN ACCUMULATION OF SAW  
DUST CAN CAUSE IRREGULAR PELLET FEED. For  
best results this should be done on a regular basis  
depending upon how often the heater is used. If you  
burn the heater all the time you should do this every  
eight to ten days.  
3. Problem: The fire was burning well and then it began to  
overfeed pellets and started backing up into the pellet  
feed chute, smothering the fire.  
3. Cleaning the Exhaust Fan Blade & Heat Exchang-  
er: The exhaust blower should be checked for  
excessive fly ash buildup. Regular and routine mainte-  
nance utilizing the CLEAN OUT feature will keep the  
exhaust blower housing and fan blades clean. This  
cleaning can only be done when the heater is NOT  
burning. For best results run the fan in the CLEAN  
OUT position with the door open for approximately  
one minute or until ash is no longer being picked up by  
the fan. Remember, you must always check the clean  
out cap on the tee after utilizing the CLEAN OUT  
feature.  
Solution: When the pellets are overfeeding, it usually  
means that the air flow has been reduced. Check the  
firepot air intake holes to be sure they are clear. Check  
to see if firepot was properly seated in pot tray. Check to  
see if the manifold may have filled with fly ash. If you use  
a low grade pellet, and clinkers (fused ash and dirt) form  
in the bottom of the firepot, it will choke the air intake  
(you might consider changing the brand of pellets to one  
that burns cleaner). You must let the fire go out before  
removing and cleaning the firepot.  
4. Keeping the Glass Clean: If soot deposits  
accumulate on the glass, clean with window glass  
cleaner and a paper towel when the glass is cold.  
Never vacuum out the heater when the heater is in  
operation! The hot ashes can lodge in your vacuum  
cleaner and cause a fire!  
You must clean the manifold and air box regularly in  
order to insure a good air to fuel ratio, thus allowing the  
heater to "breathe" properly. You must also check the vent  
pipe and tee to see that they are not clogged and full of ash.  
5. Polishing the Gold and Chrome: All chrome and  
gold plating used on the EASYFIRE heater can be  
cleaned with a soft cloth and non-abrasive cleaner.  
6. Cleaning & Polishing Gold Plated Parts: Gold is a  
soft metal and therefore a fragile surface. Prior to the  
first burn it is important to use W index or comparable  
product and a soft clean cloth to wipe any marks off all  
gold surfaces or the heat will cause the marks to  
remain in the surface permanently. Always clean the  
gold surface when the heater is COOL.  
4. Problem: Heater was burning well and then soot began  
forming on the glass door.  
Solution: Black soot forming on the glass door means  
that the combustion is not right and the heater needs a  
good clean out. Some brands of pellets burn much  
richer than others and you might have to change brands  
of pellets and/or have the air/fuel settings re-adjusted by  
your dealer. It is normal to have the glass cloud up after  
several hours of burning but it should wipe off with a  
good window cleaner. If the glass turns black quickly,  
then the heater needs a good clean out.  
7. Door glass replacement: Should the door glass  
become broken it may be replaced by scraping the  
sealer from around the outer edge of the glass.  
Carefully pry glass from door frame then clean all  
sealer from frame. Obtain a replacement glass from  
your local dealer and attach glass to door using High  
Temperature Silcon Sealer (min. 400 deg.F). Apply  
sealer to all four corners of the glass and set glass into  
9
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5. Problem: We had a power failure and the heater  
emitted smoke for about five minutes.  
Solution: If the heater emits smoke during a power  
failure, and you have frequent power failures then we  
suggest you purchase the battery back-up system. If  
the vent pipe is installed according to these  
instructions the smoke will syphon out of the pipe in  
most instances.  
6. Problem: After several weeks of outstanding perfor-  
mance, the heater suddenly stopped and the red light  
under the control knob came on. This light is the Hi  
Temp/Flue Indicator Light.  
Figure 19 Feed system access through hopper  
Solution: The Hi-Temp/Flue Indicator light indicates  
that fly ash has built up in the exhaust system and/or  
there is a restriction in the exhaust/flue system. Check  
the pipe system for excessive ash and clogging,  
particularly the vent cap. Remove the clean out cap  
on the tee and make sure that ash has not blocked the  
exhaust air flow. This automatic shut down in case of  
flue clogging is a safety feature and if the shut down  
occurs it means you have a problem and should  
consult a service technician and/or clean your pipe  
and heater thoroughly. If you feel the fly ash build up is  
excessive, we suggest that you try another brand. In  
moist climates the pellets and fly ash can actually  
absorb moisture from the air and create creosote and  
a severe clogging problem. Keep this in mind when  
you store and handle your pellets. The heater warranty  
does not cover the quality of the fuels used or the way  
they may be handled either before or after you've  
purchased them.  
10. Problem: Feed system jammed.  
Solution: This condition is caused by fuel contaminated  
with hard materials such as rocks or metal objects. To  
correct this remove all pellets from hopper. Unplug  
heater from any power source (12V & 110V). Remove  
the (4) nuts with a 3/8" nut driver attaching access cover.  
Carefully remove cover and vacuum out remain pellets.  
Locate the object jamming auger and reassemble. Plug  
heater into power source and push “Run” button. With  
hopper door open, press safety switch down and view  
auger operation. If auger turns freely add fuel. And prime  
fuel system.  
HI TEMP/FLUE AND TRIM INDICATORS:  
When the Hi-Temp/Flue indicator light comes on (red lite  
beneath control knob) it means that the flue is obstructed or  
you have a reverse draft and gases cannot exit properly.  
Maintenance is required and a thorough cleaning and pipe  
check must be performed. (Check to make sure that the left  
and right clean out covers were installed properly, this can  
cause a Hi-Temp indication)  
7. Problem: I press a “Run” button and the heater did  
not start.  
Solution: Check for AC power. The autolite system  
requires 110V AC power to operate. If heater only  
12VDC battery power, follow manual light procedure. If  
AC power is available, clean burn pot for heavy ash  
deposit. Heavy ash deposits will act as insulator and  
not allow pellets to light. Check autolite fuse located  
on fuse panel to confirm fuse is not blown. Replace  
fuse with 5 amp if required.  
TRIM button : Underneath the control knob you will find a  
small round button that will turn forward and reverse. This  
button can control the feed motor rate. By turning the button  
clockwise you can increase the burn rate and by turning it  
counterclockwise you can decrease the burn rate. Use this  
to change the overall rate for different pellets. For instance,  
if the pellet has high ash and burns dirty decrease the "trim"  
and if the heater goes out on low or has low flame increase  
the "trim".  
8. Problem: I started to add pellet fuel and the heater  
went out.  
Solution: The heater incorporates a safety switch  
that will disable the feed system when the hopper door  
is open. If fuel is to be added while heater is in  
operation it must be accomplished with in several  
minutes of opening the door.  
Move this button carefully! It is designed to fine tune your  
LOW setting in the event you change brands of pellets  
and/or live at a higher elevation.  
Customer Service & Replacement Parts  
Replacement parts are available from your local dealer or  
on-line @www.sierraproductsinc.net . Our call or write:  
9. Problem: I turned off the switch and the heater kept  
running.  
Solution: This is normal. The exhaust blower will  
keep running until it cools down and then it will  
automatically turn off. This can vary by the tempera-  
ture the exhaust has reached and the temperature of  
the cooling air.  
Customer Service  
Sierra Products, Inc.  
5061 Brooks St., Ste. B, Montclair, CA 91763  
Phone 1-909-399-3355 x21  
Fax 1-909-399-3357  
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`
ITEM No.  
PART NUMBER  
DESCRIPTION  
1
2
110541  
110429  
100125  
110451  
300522  
200549  
300500  
120117  
202164  
120120  
120118  
120114  
10475  
HOPPER LID SAFETY SWITCH  
DOOR GLASS (CERAMIC 11"x11 3/4"x5mm)  
DOOR GASKET, WOVEN FIBER  
ASH DUMP KNOB  
3
4
5
ASH DRAWER  
6
HEAT EXCHANGE COVER  
FIREPOT - AL V2  
7
8
AUTOLITE IGNITER  
9
BURN POT SCREEN - AL  
10  
11  
12  
13  
14  
AUTOLITE POWER RELAY  
AUTOLITE PUSH BUTTON SWITCH  
MAIN CONTROL BOARD V2.2 -A L  
COMBUSTION/CONVECTION FAN ASSY.  
CONVECTION FAN BLADE  
110070  
15  
16  
17  
18  
300536  
300544  
110524  
100126  
V3 FEED MOTOR ASSEMBLY  
V3 AUGER/SHAFT ASSEMBLY  
FEED SHAFT BUSHINGS (2)  
HOPPER LID GASKET (NOT SHOWN)  
5061 Brooks St., Ste. B Montclair, CA 91763  
Phone 1-909-399-3355 Fax 1-909-399-3357  
P/N 140661r3 02/08  
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