Shark Carpet Cleaner S3901D User Manual

WWW.SHARKCLEAN.COM  
LIFT-AWAYPRO  
STEAM POCKET® MOP  
S3901D  
OWNER’S GUIDE  
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11. DO NOT unplug by pulling on power  
cord. To unplug, grasp the plug not  
the power cord. Do not use extension  
cords or outlets with inadequate  
current carrying capacity.  
21. Extreme caution should be  
exercised when using this  
appliance to clean stairs.  
22. Never use steam mop without  
micro-fiber cleaning pad attached.  
12. DO NOT put any objects into openings.  
Do not use with any opening that is  
blocked.  
23. Keep your work area well lit.  
24. Store steam mop indoors in a cool,  
dry place.  
13. DO NOT put hands or feet under the  
steam mop. Unit gets very hot.  
25. To avoid circuit overload, do not  
operate another appliance on the  
same socket (circuit) as the steam  
cleaner.  
14. In mop mode use ONLY on flat,  
horizontal surfaces. Do not use on  
walls, counters or windows.  
26. If an extension cord is absolutely  
necessary, an extension cord rated  
a minimum of 15 ampere, 14 gage  
cord should be used. Cords rated  
for less amperage may overheat.  
Care should be taken to arrange  
cord so that it cannot be pulled or  
tripped over.  
15. DO NOT use on leather, wax polished  
furniture or floors, synthetic fabrics,  
velvet or other delicate, steam sensitive  
materials.  
16. DO NOT add cleaning solutions,  
scented perfumes, oils or any other  
chemicals to the water used in this  
appliance as this may damage the unit  
or make it unsafe for use. If you live in a  
hard water area, we recommend using  
distilled water in your steam mop.  
27 Always unplug and allow the steam  
mop to cool before removing or  
changing mop heads.  
WARNING: Your steam mop  
is designed to clean hard floor  
surfaces that will withstand high  
heat. Do not use on unsealed wood  
or unglazed ceramic floors. On  
surfaces that have been treated  
with wax or some no wax floors,  
the sheen may be removed by the  
heat and steam action. It is always  
recommended to test an isolated  
area of the surface to be cleaned  
before proceeding. We also  
17. When in use, NEVER turn the appliance  
over or on its side. NEVER DIRECT  
STEAM TOWARDS PEOPLE, ANIMALS  
OR PLANTS.  
18. NEVER LEAVE THE STEAM MOP IN  
ONE SPOT ON ANY SURFACE FOR  
ANY PERIOD OF TIME WHEN MICRO-  
FIBER PAD IS ATTACHED AS THIS  
WILL DAMAGE YOUR FLOORS.  
19. Carefully remove the micro-fiber  
cleaning pad immediately after you  
have unplugged and allowed the steam  
mop to cool.  
recommend that you check the use  
and care instructions from the floor  
manufacturer.  
20.When cleaning the steam mop, unplug  
the power cord from the electrical  
outlet and clean with a dry or damp  
cloth. Do not pour water or use alcohol,  
benzene or paint thinner on the unit.  
SAVE THESE INSTRUCTIONS  
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This manual covers model number: S3901D  
TECHNICAL SPECIFICATIONS  
Voltage:  
Power:  
Water  
120V., 60Hz.  
1550 Watts  
Capacity: 300ml (10.14 oz.)  
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Contents  
Getting Started......................................................................2  
Using Your Steam Mop .......................................................5  
Using Your Carpet Glider...................................................8  
Removable Handheld Steamer........................................9  
Care of Your Steam Mop....................................................14  
Troubleshooting Guide .......................................................16  
Warranty...................................................................................17  
Thank you for  
purchasing  
the Shark®  
Lift-AwayPro  
Steam Pocket®  
Mop.  
1
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Getting Started  
When assembling your Steam Mop there  
may be a little water in or around the  
water tank. This is because we test all  
our steam mops 100% before you buy  
them, so you get a quality Shark®  
r
s
Lift-AwayPro Steam Pocket® Mop.  
a
b
c
e
t
u
w
x
d
f
v
g
i
y
h
j
i
j
Versa-Tile™ Mop Head  
k
Two-Sided Micro-Fiber Cleaning Pad  
for the All-Purpose Mop Head (2)  
k
l
Two-Sided Micro-Fiber Cleaning Pad  
for the Versa-Tile™ Mop Head (1)  
l
m
n
Garment Steamer and Bristle Frame  
m Garment Steamer Bonnet  
Upholstery Bonnet  
n
o Carpet Glider  
o
p
q
p Filling Flask  
q (1) 6mm x 48mm Large Screw*  
r
Quick Release Swivel Cord Wrap  
Cord Clips (not shown)  
Handheld Release Buttons  
Steam Trigger  
a
Removable Handheld Steamer  
b Steam Mop Housing  
Mop Handle  
d Accessory Hose  
s
t
c
u
v
Water Tank Cap (not shown)  
e
f
Direct Steam Nozzle  
Flat Scrubber Tool  
w ON/Standby Button  
x
y
Water Tank  
g All-Purpose Scrubber Pad for Flat  
Mop Head Release Button  
Scrubber Tool  
*Phillips or flat head screwdriver can be used.  
Screwdriver not included.  
h
All-Purpose Mop Head  
2
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Getting Started with Your Steam Mop  
fig. 1  
fig. 2  
STEAM MOP ASSEMBLY  
IMPORTANT: Always make sure  
the mop is UNPLUGGED from the  
wall when not in use. Never fill the  
mop, attach the mop head, change  
or remove the micro-fiber cleaning  
pad when the mop is plugged  
1
Insert the Mop Handle end labeled  
Front” into the Steam Mop Housing.  
Make sure it is inserted past the  
line printed on the pole. Secure the  
assembled handle and pole by using  
the large screw and a Phillips or a flat  
head screw driver (screwdriver not  
included). (fig. 1)  
into the wall. To prolong the life of  
your Shark® Lift-AwayPro Steam  
Pocket® Mop we recommend using  
distilled water. Make sure you only  
add water to the tank. Chemicals or  
cleaning solution may damage the  
appliance and could be unsafe for  
you and your family.  
2
Insert the Handheld Steamer into the  
Steam Mop Housing. (fig. 2)  
3
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Getting Started with Your Steam Mop - cont’d  
fig. 5  
fig. 3  
fig. 6  
fig. 4  
2
Select either the All-Purpose Mop  
Head or Versa-Tile™ Mop Head and  
accompanying pad. Use the lavender  
loop on the side of the micro-fiber  
cleaning pad to slide the mop head  
into the pad pocket. Then secure  
the quick fasteners on the top of the  
pocket to lock in place. (fig. 3)  
IMPORTANT: Do not use on unsealed  
wood or unglazed ceramic floors.  
On surfaces that have been treated  
with wax or some no wax floors,  
the sheen may be removed by  
the heat and steam action. It is  
always recommended to test an  
isolated area of the surface to be  
cleaned before proceeding. We  
recommend that you check the use  
and care instructions from the floor  
manufacturer.  
3
Snap the mop head into the base to  
secure it. (fig. 4)  
4
Turn the water tank cap counter  
clockwise and remove from the tank.  
(fig. 5)  
NOTE: To prolong the life of your  
Steam Mop, we recommend using  
distilled water.  
Use the filling flask and pour water  
into the tank. Do not overfill. Replace  
the cap on the water tank. (fig. 6)  
4
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Using Your Steam Mop  
IMPORTANT: Make sure you do not  
use the mop without attaching a  
micro-fiber cleaning pad and adding  
water to the tank first. When you are  
using the mop for the first time, it  
might take longer than the normal  
30 seconds to start steaming.  
fig. 8  
fig. 7  
NOTE: Sweep or vacuum your floors  
prior to cleaning with your Steam  
Mop.  
1
Pull and twist the quick release cord  
holder to unwrap the power cord  
completely. Plug into a 120-volt  
electrical outlet. (fig. 7)  
Visit www.sharkclean.com for other  
great quick cleaning products to  
complement your Steam Mop, such  
as the Shark® Navigator™ Lift Away®  
(model NV350).  
2
The ON/STANDBY button will flash  
blue. If the light does not turn on,  
reference the troubleshooting section  
on page 16. (fig. 8)  
5
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Using Your Steam Mop - cont’d  
fig. 10  
fig. 9  
fig. 11  
SELECTING YOUR STEAM SETTING  
To better understand which steam  
setting to use for your cleaning task,  
see page 7.  
3
Press the ON/STANDBY button  
once for DUST setting (DUST lighted  
setting indicator will illuminate).  
DUST setting is a light steam for a  
quick dusting and best dry time.  
(fig. 9)  
4
Clean your floors with a forward and  
backward motion. (fig. 11)  
Press the ON/STANDBY button until  
the light flashes to stop the steam.  
Press the ON/STANDBY button twice  
for MOP. MOP setting is for normal,  
everyday steam cleaning. (fig. 10)  
NOTE: When using your Shark® Lift-  
AwayPro Steam Pocket® Mop in  
MOP mode be careful not to press  
the steam trigger on the Handheld  
Steamer, as it will activate STANDBY  
mode. If this happens, press the  
ON/STANDBY button one time to  
reactivate steam.  
Press the ON/STANDBY button three  
times for SCRUB. SCRUB setting is for  
heavy cleaning and will leave floors  
damp.  
6
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The Shark® Lift-AwayPro Steam Pocket® Mop has three unique steam  
settings so you can use the perfect amount of steam for the cleaning  
task at hand. See below for tips on when to use each setting.  
Setting  
DUST  
Ideal for These Surfaces  
Recommended Usage  
Laminate  
Bamboo  
Hardwood  
Marble  
Light cleaning and dusting  
Loosen and lift light dirt  
Sanitize floors  
Basic, everyday cleaning  
Hardwood  
Marble  
Tile  
Remove spots and smaller messes  
MOP  
Clean moderate and heavily-  
trafficked areas  
Stone  
Sanitize floors  
Hardwood*  
Tile  
Tough cleaning and removal of  
stuck-on messes and stains  
Deep clean heavily-trafficked areas  
Cut through heavy dirt and grime  
Sanitize floors  
Stone  
SCRUB  
Linoleum  
Carpet  
Freshen area rugs and carpets  
(with Carpet Glider)  
* Scrub mode not recommended for continuous cleaning on hardwood  
7
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Using Your Steam Mop - cont’d  
6
When the water tank is empty, the  
Steam Mop will stop producing  
steam. You can refill the water tank  
at any time as long as the mop is  
unplugged from the outlet. Follow  
the instructions from page 4. This  
applies to switching the mop heads  
or micro-fiber cleaning pad as well.  
fig. 12  
NOTE: Please wait 2-3 minutes for  
the Steam Mop to cool off before  
switching the mop head or the  
micro-fiber cleaning pad. Never  
leave the Steam Mop with a damp/  
wet micro-fiber cleaning pad on  
any floor.  
5
When one side of the micro-fiber  
cleaning pad gets dirty, just flip the  
mop and you can quickly start using  
the other side. (fig. 12)  
Using Your Carpet Glider  
The Steam Mop will not clean your  
carpeting or area rugs. However, it is  
great for grooming and freshening.  
fig. 13  
fig. 14  
THE CARPET GLIDER  
2
Move the Steam Mop back and forth  
across a section of the carpet.  
(fig. 14)  
1
The Carpet Glider can be used with  
the All-Purpose Head to lightly steam  
your carpet and area rugs. Just  
place the mop head with micro-fiber  
cleaning pad attached into the glider.  
The recommended steam setting is  
SCRUB when using the Carpet Glider.  
(fig. 13)  
8
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Getting Started With Your  
Removable Handheld Steamer  
Your Shark® Lift-AwayPro  
Steam Pocket® Mop is designed to clean  
surfaces that will withstand high heat  
and moisture. Do not use on unsealed  
wood surfaces (especially wooden  
antique furniture), unglazed ceramic  
tile, painted surfaces or surfaces that  
have been treated with wax, oils,  
varnishes, or shellac. The sheen may be  
removed by the heat, steam, and friction  
of the cleaning tools. Lacquer and  
polyurethane coatings provide a hard  
durable protective finish that withstands  
moisture, but it is always recommended  
to test an isolated area of the surface to  
be cleaned before proceeding.  
fig. 15  
We also recommend you check the use  
and care instructions from the surface  
manufacturer.  
When cleaning finished wood surfaces,  
use broad, continuous cleaning strokes.  
To prevent surface damage, avoid  
focusing steam or allowing the cleaning  
tools to sit in one spot for any amount  
of time.  
NOTE: While the Shark® Lift-Away™  
Pro Steam Pocket® Mop will operate  
in one of three steam settings in the  
mop mode, your Handheld Steamer  
is programmed to function on just  
one steam setting. This setting  
IMPORTANT: Before removing the  
Handheld Steamer from the Steam  
Mop Housing, make sure that the  
unit is not actively steaming. The  
ON/STANDBY button should be  
flashing blue. If the ON/STANDBY  
button is solid blue, then press the  
button until it returns to flashing  
blue.  
is optimized for above-the-floor  
cleaning and garment steaming.  
1
To remove the Handheld Steamer,  
press and hold down the Handheld  
Release Buttons while pulling out the  
Handheld Steamer. (fig. 15)  
9
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Using Your Removable Handheld Steamer  
with Direct Steam Nozzle  
Cleaning Tip: The Direct Steam Nozzle creates direct steam spray to clean  
and sanitize hard to reach nooks & crannies and other places where germs  
may build up. Use the Direct Steam Nozzle to loosen and dislodge compact  
dirt often found in corner and tight places where traditional methods and  
cleaning tools tend to push dirt into, making it tough to reach and clean.  
Spray direct steam and wipe clean with a wet cloth or paper towel.  
fig. 17  
fig. 16  
FOR SPOT CLEANING AND  
STEAMING  
CAUTION: Do not press the steam  
trigger until the Direct Steam Nozzle  
is snapped into the main nozzle of  
your Handheld Steamer.  
2
3
First attach the Direct Steam Nozzle  
by pressing the nozzle onto the  
Handheld Steamer until it clicks into  
place. (fig. 16)  
4
To remove the Direct Steam Nozzle,  
press and hold down the Handheld  
Release Buttons. Then slide out the  
Direct Steam Nozzle using the grip.  
Then press and hold the steam  
trigger button to start steaming.  
While the steam trigger button is  
pressed and held down, the ON/  
STANDBY button will be solid blue.  
When released, the ON/STANDBY  
button will return to flashing blue.  
(fig. 17).  
CAUTION: Do not press the steam  
trigger while removing the Direct  
Steam Nozzle. Avoid touching the tip  
of the Direct Steam Nozzle, as this  
will be very hot after steaming.  
NOTE: The Handheld Steamer may  
continue to emit steam for a few  
seconds after the trigger is released  
This is normal, and the steaming will  
eventually come to a stop.  
For effective cleaning, hold the  
steam output nozzle 1-2 inches away  
from the surface you’re cleaning.  
10  
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Using Your Removable Handheld Steamer  
with Garment Steamer  
Cleaning Tip: The Garment Steamer is ideal for removing wrinkles from clothing  
and freshening and grooming upholstery. A terry bonnet and frame with bristles  
provides controlled steaming for most types of clothing. A specialized micro-fiber  
bonnet is ideal for freshening couches and other upholstery, where odors may  
accumulate.  
fig. 18  
fig. 20  
fig. 19  
3
Snap the frame with bristles over the  
Garment Steamer. For ease of use,  
we recommend that the bristles be  
aligned with the top of the Garment  
Steamer bonnet. (fig. 18)  
4
5
Attach the assembled Garment  
Steamer to the removable Handheld  
Steamer by snapping it into the main  
nozzle. (fig. 19)  
CAUTION: Always determine color  
fastness of any fabric, especially with  
reds or blues. Take a clean, moist,  
warm towel and gently rub a small  
area on the fabric that is as out of  
sight and out of the way as possible.  
If color bleeds onto the towel,  
you may need to have the piece  
professionally cleaned.  
Press and hold the steam trigger  
button, and move slowly up and  
down over your garments or  
upholstery. While the steam trigger  
button is pressed and held down,  
the ON/STANDBY button will be  
solid blue. When released, the ON/  
STANDBY button will return to  
flashing blue. (fig. 20)  
1
Select either the thinner, terry cloth  
bonnet to steam your garments,  
or the thicker, shaggier bonnet to  
freshen upholstery.  
CAUTION: Do not press the steam  
trigger while attaching or removing  
the Garment Steamer.  
2
Use the lavender loop on the side of  
the bonnet to slide over the nozzle  
opening of the Garment Steamer.  
The elastic around the bonnet should  
hold it firmly in place around the  
Garment Steamer opening.  
6
To remove the Garment Steamer,  
press and hold down the Handheld  
Release Buttons. Then slide out the  
Garment Steamer using the grip on  
top of the Steamer.  
11  
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Using Your Removable Handheld Steamer  
with Accessory Hose  
fig. 21  
fig. 22  
1
To use the Accessory Hose, first  
attach the Accessory Hose to the  
Handheld Steamer by snapping the  
Accessory Hose into the main nozzle.  
(fig. 21)  
CAUTION: Do not press the steam  
trigger while attaching or removing  
the Accessory Hose.  
CAUTION: Do not use the  
Accessory Hose without cleaning  
tools attached.  
2
3
Select the desired cleaning tool  
for use. Follow the cleaning tool  
sub-assembly instructions for the  
selected tool.  
NOTE: Additional attachments  
are available. Please visit  
more information.  
To remove the Accessory Hose,  
press and hold down the Handheld  
Release Buttons. Then slide out the  
Accessory Hose using the grip.  
(fig. 22)  
12  
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Using Your Removable Handheld Steamer  
with Flat Scrubber Tool  
Cleaning Tip: The Flat Scrubber Tool is designed for cleaning a variety of surfaces  
and is exceptional on those that are large and flat including counter tops, table tops,  
walls mirrors, windows, stairs, shelves and other similar surfaces. Super absorbent  
micro-fiber bonnet loosens, lifts, and locks in dirt and grime while sanitizing at the  
same time.  
fig. 25  
fig. 24  
fig. 23  
1
To attach the All-Purpose Scrubber  
Pad, place the pad exterior side  
down on a flat surface (lavender tab  
indicates the bottom of the pad) and  
insert the top of the Flat Scrubber  
Tool into the top portion of the pad  
and then pull the pad over each side  
of the back edge.  
4
To remove the Flat Scrubber Tool,  
press and hold down the Accessory  
Hose release button. Then slide out  
the Flat Scrubber Tool. (fig. 25)  
CAUTION: Do not press the steam  
trigger while attaching or removing  
the Flat Scrubber Tool.  
2
3
Press the Flat Scrubber Tool onto  
the Accessory Hose until it clicks into  
place. (fig. 23)  
CAUTION: Do not use the Flat  
Scrubber Tool without the  
All-Purpose Scrubber Pad attached.  
Press and hold the steam trigger  
to create steam. While the steam  
trigger button is pressed and held  
down, the ON/STANDBY button will  
be solid blue. When released, the  
ON/STANDBY button will return to  
flashing blue. (fig. 24)  
13  
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Care of Your Steam Mop  
fig. 27  
fig. 26  
fig. 28  
fig. 29  
AFTER USE AND STORAGE  
1
When you have finished using the  
Handheld Steamer, reattach it to the  
mop by first placing the bottom of  
the Handheld Steamer into the cradle  
of the mop housing. (fig. 26)  
Remove the micro-fiber cleaning pad  
by releasing the quick fasteners and  
using the lavender loop on the side  
of the pocket, avoiding contact with  
the hot pad or dirt. (fig. 27)  
2
Then slide the top end of the  
Handheld Steamer into the mop  
housing and snap into place.  
4
5
Empty the water tank before  
storage. Remove the water tank cap  
and empty the tank over a sink.  
Replace the water cap. (fig. 2 8)  
NOTE: Make sure all attachments  
are removed before reuniting the  
Handheld Steamer with the Steam  
Mop.  
To store the Shark® Lift-AwayPro  
Steam Pocket® Mop hanging up, first  
remove the head (after it has cooled  
and the steam has been released)  
then hang on a large hook. (fig. 29)  
3
If you are also done mopping, press  
the ON/STANDBY button until the  
LED light turns flashing blue. This  
stops the unit from steaming. Unplug  
the cord from the outlet and place  
the mop into the upright position. Let  
the unit cool for 2-3 minutes.  
14  
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Cleaning Tip: To prevent clogging,  
it is recommended that you  
periodically clean the Direct  
Steam Nozzle and the extension  
hose stem with the cleaning tool  
provided or a paper clip.  
fig. 30  
fig. 31  
fig. 32  
CARE OF YOUR MICRO-FIBER  
CLEANING PAD  
CLEANING THE NOZZLE  
1
Your Handheld Steamer should not  
normally require cleaning, however,  
should you notice a decrease in the  
steam output, it may be necessary  
to remove mineral deposits built up  
around the nozzles.  
1
We recommend washing your  
micro-fiber cleaning pad separately  
from other fabrics to avoid picking  
up lint. Only use liquid detergent  
(no powder detergent). Do not use  
any fabric softeners or bleach. Line  
dry or dry on a low dryer setting.  
(fig. 30)  
2
3
Unplug the cleaner from the  
electrical outlet.  
Use the provided nozzle cleaner or a  
small diameter stiff metal wire, such  
as a straightened metal paperclip,  
and carefully insert the end of the  
wire into the nozzle orifice. See  
illustration above. (fig. 32)  
2
If there are loose threads on the  
micro-fiber cleaning pad carefully  
cut the thread with scissors. Do not  
pull on them or cut at the base.  
(fig. 31)  
IMPORTANT: The micro-fiber  
cleaning pad may be very hot  
from the steam. Use caution when  
removing. Let the unit cool for 2-3  
minutes.  
4 Move the wire back and forth several  
times to remove any deposits.  
5
Plug in the appliance to the power  
outlet and test steam output.  
15  
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Troubleshooting Guide  
PROBLEM  
POSSIBLE REASONS & SOLUTIONS  
Your steam mop should be securely plugged into a 120V AC  
electrical outlet only.  
The Shark® Lift-Away™  
Pro Steam Pocket®  
Mop will not turn-on.  
Check your fuse or breaker.  
If your unit still does not work, call Customer Care at  
1-800-798-7398.  
Is there water in the water tank? If not, add water to your steam  
mop following instructions on page 4.  
The unit will not  
make steam.  
If the unit still does not make steam, follow the instructions on  
page 15 to clean the nozzle.  
If you have already plugged in your unit, unplug and try a different  
outlet. This may reset the standby mode.  
Cannot select steam  
setting/flashing blue  
light remains on.  
Add water to the tank and select steam setting by pressing the  
standby button.  
If your unit still does not work, call Customer Care at  
1-800-798-7398.  
The Shark® Lift-Away™  
Pro Steam Pocket®  
Mop leaves water on  
the floor.  
Check to see if your micro-fiber cleaning pad is too wet. We  
recommend you unplug the steam mop and change the micro-fiber  
cleaning pad.  
Make sure the micro-fiber cleaning pad is attached correctly.  
The Shark® Lift-Away™  
Pro Steam Pocket®  
Mop left a white spot  
on the floor.  
Do not leave your steam mop on the floor with a damp or wet  
cleaning pad.  
If you’re using tap water, we recommend switching to distilled  
water.  
Make sure the cap is securely on the water tank.  
The micro-fiber cleaning pad might be dirty. Flip or change the  
cleaning pad.  
If you washed the cleaning pad with powder detergent, then your  
pad could be damaged and require replacement. Replacement pads  
are available at sharkclean.com.  
Floors are cloudy,  
streaky or spotty  
after steaming.  
This could also be an indication of prior soap or grease residue  
that has accumulated on the floor. As our steam mops use only  
a small amount of water, it may not be wet enough to rinse off  
the accumulation that the steam is bringing to the surface. We  
suggest rinsing the floor with nothing but water, letting it dry, and  
then steam mopping again with a clean pad. One or more rinses  
generally removes the residue.  
A more stubborn case may require you to rinse the floor with a mix  
of one part vinegar and two parts water.  
The Shark® Lift-Away™  
Pro Steam Pocket®  
Mop is hard to push.  
Make sure the micro-fiber cleaning pad is attached correctly.  
Check to see if the cleaning pad is excessively dirty. If so, replace  
the cleaning pad.  
The small steam bonnet frame must be in place at all times during  
usage. The bonnet prevents water drops from being left on the  
garment and removes impurities from your water.  
The nozzle leaves  
water drops on the  
garment.  
If the steam bonnet is too wet or the frame has condensation, let  
the unit cool for 30 minutes, remove the steam bonnet and let it dry  
out before using again, or replace with a new steam bonnet.  
16  
TOLL FREE: 1-800-798-7398  
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ONE (1) YEAR LIMITED WARRANTY  
EURO-PRO Operating LLC warrants this product to be free from defects in material  
and workmanship for a period of one (1) year from the date of the original purchase,  
when utilized for normal household use, subject to the following conditions,  
exclusions and exceptions.  
If your appliance fails to operate properly while in use under normal household  
conditions within the warranty period, return the complete appliance and accessories,  
freight prepaid. For Customer Service support, call 1 (800) 798-7398 or visit our  
If the appliance is found to be defective in material or workmanship, EURO-PRO  
Operating LLC will repair or replace it free of charge. Proof of purchase date and $  
14.95 to cover the cost of return shipping and handling must be included. *  
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair  
or replacement of the unit at our option. This warranty does not cover normal wear  
of parts and does not apply to any unit that has been tampered with or used for  
commercial purposes. This limited warranty does not cover damage caused by  
misuse, abuse, negligent handling or damage due to faulty packaging or mishandling  
in transit. This warranty does not cover damage or defects caused by or resulting  
from damages from shipping or repairs, service or alterations to the product or any of  
its parts, which have been performed by a repair person not authorized by EURO-  
PRO Operating LLC.  
This warranty is extended to the original purchaser of the unit and excludes all other  
legal and/or conventional warranties. The responsibility of EURO-PRO Operating LLC  
warranty if any, is limited to the specific obligations expressly assumed by it under  
the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable  
for incidental or consequential damages of any nature whatsoever. Some states/  
provinces do not permit the exclusion or limitation of incidental or consequential  
damages, so the above may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights  
which vary from state to state or province to province.  
*Important: Carefully pack item to avoid damage in shipping. Be sure to include  
proof of purchase date and to attach tag to item before packing with your name,  
complete address and phone number with a note giving purchase information,  
model number and what you believe is the problem with the item. We recommend  
you insure the package (as damage in shipping is not covered by your warranty).  
Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are  
constantly striving to improve our products, therefore the specifications contained  
herein are subject to change without notice.  
Product Registration  
Please visit www.sharkclean.com or call 1-800-798-7398 to register your new Shark®  
product within ten (10) days of purchase. You will be asked to provide the store name,  
date of purchase and model number along with your name and address.  
The registration will enable us to contact you in the unlikely event of a product  
safety notification. By registering you acknowledge to have read and understood the  
instructions for use, and warnings set forth in the accompanying instructions.  
17  
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Notes  
18  
TOLL FREE: 1-800-798-7398  
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Notes  
19  
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EURO-PRO Operating LLC  
U.S.: Newton, MA 02459  
Canada: Ville St. Laurent, Québec H4S 1A7  
1-800-798-7398  
COPYRIGHT © 2011 EURO-PRO OPERATING LLC  
PRINTED IN CHINA  
S3901D.E.110704.2  
Illustrations may differ from actual product.  
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S3901D_11_IB_E_110704_2.indd 20  
11-07-04 11:07 AM  

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