SIIG Computer Hardware EX2101 User Manual

DP SuperSpeed USB 3.0  
2-Port PCIe i/e  
Quick Installation Guide  
Introducing the USB 3.0 2-Port PCIe i/e  
The DP SuperSpeed USB 3.0 2-Port PCIe i/e adds  
two USB 3.0 ports (1 internal & 1 external) to  
yourPCIe-enableddesktopPCenhancingexisting  
systems with the latest USB 3.0 technology.  
Key Features and Benefits  
Compliant with Universal Serial Bus 3.0  
Specification, Revision 1.0  
Compliant with PCI Express Base  
Specification, Revision 2.0  
Supports data rate up to 5Gb/s and  
backward compatible with previous  
versions of USB devices  
Works with high-bandwidth USB 3.0  
devices, such as external hard disks, high  
resolution webcams, video surveillance  
cameras, digital video cameras, multi-  
channel audio and more...  
04-0617B  
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HardwareInstallation  
General instructions for installing the card are  
provided below. Since the design of computer  
cases and motherboards vary, refer to your  
computer’s reference manual for further  
information, if needed.  
Static Electricity Discharge may permanently  
damage your system. Discharge any static  
electricity build up in your body by touching your  
computer’s case for a few seconds. Avoid any  
contact with internal parts and handle cards only  
by their external edges.  
Note: For low profile systems, remove the full  
height bracket and install the low profile bracket  
now.  
1.  
Turn OFF the power to your computer and  
any other connected peripheral devices.  
Unplug the power cord from the back of the  
computer.  
2.  
3.  
4.  
Remove your computer cover.  
Remove the slot bracket from an available  
PCIe slot.  
3
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5.  
Carefully align the card's bus connector  
with the selected PCIe slot on the  
motherboard. Push the board down firmly,  
but gently, until it is well seated.  
Replace the slot bracket holding screw to  
secure the card.  
6.  
7.  
Replace the computer cover and reconnect  
the power cord.  
DriverInstallation  
Follow the steps below to install the driver.  
Windows 7 (32-/64-bit) / Vista (32-/64-bit)  
1.  
Make sure the board is installed, then boot  
up Windows.  
2.  
At the Windows desktop.  
For Windows 7:Go directly to step 3.  
For Windows Vista: At the Found New  
Hardware window, click Cancel.  
Insert the driver CD.  
3.  
For Windows 7: at the CD AutoPlay box,  
click Open folder to view files, then double  
click Setup.  
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For Windows Vista: At the CD Autoplay  
box, double click Setup.  
4.  
At User Account Control.  
For Windows 7: Click Yes.  
For Windows Vista: Click Continue.  
At Welcome, click Next.  
Select I accept the terms of the license  
agreement, click Next.  
5.  
6.  
7.  
8.  
AtReadytoInstalltheProgram,clickInstall.  
Wait while the InstallShield Wizard  
configures your system. Depending on  
your system hardware this process may  
take several minutes to complete.  
At InstallShield Wizard Complete, click  
Finish.  
9.  
Windows XP (32-/64-bit)  
1.  
Make sure the board is installed, then boot  
up Windows.  
2.  
3.  
At Found New Hardware, click Cancel.  
Insert the driver CD. Click Start, Run. Type  
D:\Setup.exe, click OK. (Change D: to  
match your CD\DVD-ROM drive letter)  
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4.  
5.  
At Welcome, click Next.  
Select I accept the terms of the license  
agreement, click Next.  
6.  
7.  
AtReadytoInstalltheProgram,clickInstall.  
Wait while the InstallShield Wizard  
configures your system. Depending on  
your system hardware this process may  
take several minutes to complete.  
At InstallShield Wizard Complete, click  
Finish.  
8.  
To Verify Successful Installation  
1.  
Go to Device Manager to verify installation.  
For Windows 7: Right click Computer, click  
Manage, click Device Manager.  
For Windows Vista: Right click Computer,  
click Manage, click Continue, then click  
Device Manager.  
For Windows XP: Right click My Computer,  
click Manage, click Device Manager.  
Double click Universal Serial Bus  
controllers. A USB 3.0 Host Controller  
and a USB 3.0 Root Hub should be  
displayed.  
2.  
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TechnicalSupportandWarranty  
QUESTIONS? SIIGs Online Support has answers! Simply visit our web site at  
www.siig.com and click Support. Our online support database is updated daily with  
new drivers and solutions. Answers to your questions could be just a few clicks away.  
You can also submit questions online and a technical support analyst will promptly  
respond.  
SIIG offers a lifetime manufacturer warranty with this product. This warranty covers  
the original purchaser and guarantees the product to be free of any defects in materials  
or workmanship for the life of the product.  
SIIG will, at our discretion, repair or replace (with an identical product or product  
having similar features and functionality) the product if defective in materials or  
workmanship. This warranty gives you specific legal rights, and you may also have other  
rights which vary from state to state. Please see our web site for more warranty details.  
If you encounter any problems with this product, please follow the procedures below.  
A) If it is within the store's return policy period, please return the product to the store  
where you purchased from.  
B) If your purchase has passed the store's return policy period, please follow the steps  
below to have the product repaired or replaced.  
Step 1: Submit your RMA request.  
Go to www.siig.com, click Support, then RMA to submit a request to SIIG RMA or  
fax a request to 510-657-5962. Your RMA request will be processed, if the product  
is determined to be defective, an RMA number will be issued.  
Step 2: After obtaining an RMA number, ship the product.  
Properly pack the product for shipping. All accessories that came with the  
original package must be included.  
Clearly write your RMA number on the top of the returned package. SIIG will  
refuse to accept any shipping package, and will not be responsible for a product  
returned without an RMA number posted on the outside of the shipping  
carton.  
You are responsible for the cost of shipping to SIIG. Ship the product to the  
followingaddress:  
SIIG, Inc.  
6078 Stewart Avenue  
Fremont, CA 94538-3152, USA  
RMA #:  
SIIG will ship the repaired or replaced product via Ground in the U.S. and  
International Economy outside of the U.S. at no cost to the customer.  
7
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About SIIG, Inc.  
Foundedin1985,SIIG,Inc.isaleadingmanufacturerofITconnectivitysolutions  
(including Serial ATA and Ultra ATA Controllers, FireWire, USB, and legacy  
I/Oadapters)thatbridgetheconnectionbetweenDesktop/Notebooksystems  
and external peripherals. SIIG continues to grow by adding A/V and Digital  
Signageconnectivitysolutionstoourextensiveportfolio.  
SIIGproductsoffercomprehensiveusermanuals,manyuser-friendlyfeatures,  
and are backed by an extensive manufacturer warranty. High quality control  
standards are evident by the overall ease of installation and compatibility of  
ourproducts, aswellasoneofthelowestdefectivereturnratesintheindustry.  
SIIG products can be found in computer retail stores, mail order catalogs,  
throughmajordistributors, systemintegrators, andVARsintheAmericasand  
theUK,andthroughe-commercesites.  
PRODUCT NAME  
DP SuperSpeed USB 3.0 2-Port PCIe i/e  
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B  
OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE  
FCCCOMPLIANCESTATEMENT:  
This device complies with part 15 of the FCC Rules. Operation is subject  
to the following two conditions: (1) This device may not cause harmful  
interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE  
SIIG, Inc.  
6078 Stewart Avenue  
Fremont, CA 94538-3152, USA  
Phone: 510-657-8688  
DP SuperSpeed USB 3.0 2-Port PCIe i/e is a trademark of SIIG, Inc. SIIG and the SIIG logo  
are registered trademarks of SIIG, Inc. Microsoft and Windows are registered trademarks of  
MicrosoftCorporation. Allothernamesusedinthispublicationareforidentificationonlyand  
may be trademarks of their respective owners.  
April, 2011  
Copyright © 2011 by SIIG, Inc. All rights reserved.  
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