SIIG Computer Drive 04 0625A User Manual

SuperSpeed USB 4-Port Hub  
Quick Installation Guide  
Introducing the SuperSpeed USB 4-Port Hub  
TheSuperSpeedUSB4-PortHubisdesignedtosupportUSB  
3.0 equipped PC computers. This SuperSpeed USB hub  
expands USB 3.0 connectivity to your computer.  
KeyFeaturesandBenefits  
Compliant with Universal Serial Bus 3.0  
Specification, Revision 1.0  
Adds 4 more SuperSpeed USB (3.0) ports for all  
your USB 3.0 & 2.0 devices  
Supports ultra fast data rate up to 5 Gb/s (10 times  
faster than USB 2.0) and is backward compatible  
with USB 2.0 & 1.1 devices  
Over current protection built into each port to  
protect both connected devices and the hub itself  
from unforeseen power surges  
SystemRequirements  
Desktop or notebook PC with an available USB  
port (USB 3.0 recommended)  
Windows® 7 (32-/64-bit) / Vista (32-/64-bit) / XP  
(32-/64-bit) / Server 2003 & 2008 (32-/64-bit)  
04-0625A  
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USB3.0CableConnectors  
Type-A connector  
Type-B connector  
Figure2:USB3.0Connectors  
Installation  
Important: The SuperSpeed USB 4-Port Hub only works at  
USB 3.0 speed when connected to a USB 3.0 controller.  
Otherwise it will work as a USB 2.0 or USB 1.1 hub when  
connected to USB 2.0 or USB 1.1 controller respectively.  
In order for the SuperSpeed USB 4-Port Hub to work as a  
USB 3.0 hub, the driver for your existing USB 3.0 host  
controller has to be properly installed. This hub will  
automaticallybedetectedandinstalledwhenconnectedto  
the USB 3.0 port.  
1.  
ConnecttheType-BconnectoroftheincludedUSB  
3.0 cable to the Upstream port (Root Port, Type-B)  
of the SuperSpeed USB 4-Port Hub.  
2.  
Connect the Switching power adapterinto the Power  
jack of the SuperSpeed USB 4-Port Hub, then plug  
the power adapter into a reliable power source.  
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3.  
4.  
Plugthe Type-A connectoroftheincluded USB3.0  
cable into an available USB port (USB 3.0  
recommended), and the driver will install  
automatically.  
The SuperSpeed USB 4-Port Hub is ready for use.  
To Verify Successful Installation  
1.  
Check in Device Manager to verify installation.  
ForWindows7:RightclickComputer,clickManage,  
click Device Manager.  
For Windows Vista: Right click Computer, click  
Manage, click Continue, click Device Manager.  
For Windows XP / Server 2003: Right click My  
Computer, click Manage, click Device Manager.  
For Windows Server 2008: Right click Computer,  
clickManage,doubleclickDiagnostics,clickDevice  
Manager.  
2.  
Double click Universal Serial Bus controllers.  
For Windows 7 / Vista / XP  
With SuperSpeed USB (USB 3.0) host adapter: NEC  
Electronics USB Hub should be listed two times.  
With Hi-Speed USB (USB 2.0) host adapter: Generic  
USB Hub should be listed.  
For Windows Server 2003 / 2008: Generic USB Hub  
should be listed.  
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Technical Support and Warranty  
QUESTIONS? SIIGs Online Support has answers! Simply visit our web  
site at www.siig.com and click Support. Our online support database is  
updated daily with new drivers and solutions. Answers to your questions  
could be just a few clicks away. You can also submit questions online and a  
technical support analysts will promptly respond.  
SIIG offers a 5-year manufacturer warranty with this product. Please see  
ourwebsiteformorewarrantydetails. Ifyouencounteranyproblemswith  
thisproduct, pleasefollowtheproceduresbelow.  
Ifitiswithinthestore'sreturnpolicyperiod,pleasereturntheproducttothe  
store where you purchased from. If your purchase has passed the store's  
returnpolicyperiod, pleasefollowthesestepstohavetheproductrepaired  
orreplaced.  
Step 1: Submit your RMA request.  
Go to www.siig.com, click Support, then RMA to submit a  
request to SIIG RMA. Your RMA request will be processed, if the  
productisdeterminedtobedefective, anRMA numberwillbeissued.  
Step 2: After obtaining an RMA number, ship the product.  
Properly pack the product for shipping. All accessories that came  
withtheoriginalpackagemustbeincluded.  
ClearlywriteyourRMAnumberonthetopofthereturnedpackage.  
SIIG will refuse to accept any shipping package, and will not be  
responsibleforaproductreturnedwithoutanRMAnumberposted  
ontheoutsideoftheshippingcarton.  
Youareresponsibleforthecostofshipping. Shiptheproducttothe  
followingaddress:  
SIIG,Inc.  
6078 Stewart Avenue  
Fremont, CA 94538-3152, USA  
RMA#:  
SIIG will ship the repaired or replaced product via Ground  
in the U.S. and International Economy outside of the U.S. at  
no cost to the customer.  
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About SIIG, Inc.  
Founded in 1985, SIIG, Inc. is a leading manufacturer of IT connectivity  
solutions(includingSerialATAandUltraATAControllers,FireWire,USB,  
and legacy I/O adapters) that bridge the connection between Desktop/  
Notebook systems and external peripherals. SIIG continues to grow by  
adding A/V and Digital Signage connectivity solutions to our extensive  
portfolio.  
SIIG products offer comprehensive user manuals, many user-friendly  
features, and are backed by an extensive manufacturer warranty. High  
qualitycontrolstandardsareevidentbytheoveralleaseofinstallationand  
compatibility of our products, as well as one of the lowest defective return  
ratesintheindustry. SIIGproductscanbefoundincomputerretailstores,  
mail order catalogs, through major distributors, system integrators, and  
VARsintheAmericasandtheUK, andthroughe-commercesites.  
PRODUCT NAME  
SuperSpeed USB 4-Port Hub  
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B  
OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE  
FCCCOMPLIANCESTATEMENT:  
This device complies with part 15 of the FCC Rules. Operation is subject  
to the following two conditions: (1) This device may not cause harmful  
interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE  
SIIG, Inc.  
6078 Stewart Avenue  
Fremont, CA 94538-3152, USA  
Phone: 510-657-8688  
SuperSpeed USB 4-Port Hub is a trademark of SIIG, Inc. SIIG and the SIIG logo are  
registered trademarks of SIIG, Inc. Microsoft and Windows are registered trademarks of  
MicrosoftCorporation. Allothernamesusedinthispublicationareforidentificationonly  
and may be trademarks of their respective owners.  
May, 2010  
Copyright © 2010 by SIIG, Inc. All rights reservered  
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