USER MANUAL
SEIKO Precision
FB – 390
Dot-Matrix Flatbed Printer
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Table of Contents
Chapter 1 Overview..............................................................................................................1
Features................................................................................................................................................1
Chapter 2 Preparation.......................................................................................................3
Unpacking..........................................................................................................................................3
Parts Identification......................................................................................................................4
Installation.........................................................................................................................................5
Installing the Front Table Extension Tray...................................................................5
Installing and Replacing the Ribbon Cassette..........................................................5
Connecting the Interface Cable.........................................................................................6
Using the Parallel Interface and the USB Interface...........................................7
Connecting to the Power Source......................................................................................7
Connecting the Power Cord.................................................................................................7
Turning the Power on and off..............................................................................................7
Chapter 3 Loading paper...............................................................................................8
Paper Thickness Adjustment...............................................................................................8
Loading Cut Sheet Paper........................................................................................................9
Using Tractor Paper..................................................................................................................10
Loading Tractor Paper............................................................................................................10
Tearing off Tractor Paper.....................................................................................................13
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Chapter 4 Printing from Your Software....................................................14
Setting Up Your Printer To Work With Software..............................................14
Chapter 5 Control Panel
...............................................................................................15
Control Panel Keys and LEDs.........................................................................................15
Basic Control Panel Operations......................................................................................16
Top of Form Adjustment Mode.......................................................................................16
Tear-off Adjustment Mode..................................................................................................17
Using the Setup Menu System.........................................................................................17
To enter the Setup Menu System and change the settings...............................18
To exit the Setup Menu System.........................................................................................18
Printing the Current Setting Report..............................................................................19
Options of the Setup Menu System.................................................................................21
Restoring Factory Printer Settings................................................................................23
Using the Self Test Functions...........................................................................................23
Slide Pattern Printing Test..................................................................................................23
Maintenance Printing Test (H pattern).......................................................................23
Hex Dump Mode........................................................................................................................24
Appendix A....................................................................................................................................25
Maintenance and Fault Finding.......................................................................................25
Error LED on the Control Panel.....................................................................................27
Appendix B....................................................................................................................................28
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Specifications................................................................................................................................28
General............................................................................................................................................28
Print Head.....................................................................................................................................28
Mechanism ....................................................................................................................................29
Paper.................................................................................................................................................29
Print mode specifications.....................................................................................................30
Graphic Print Specifications.............................................................................................31
Parallel Interface......................................................................................................................31
USB Interface..............................................................................................................................32
Command Code Summary..................................................................................................32
Epson Emulation .......................................................................................................................32
Select Code Pages ....................................................................................................................35
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Chapter 1 Overview
Features
Thank you for purchasing this SEIKO Precision FB-390 printer.
Combing high speed, high quality output with advanced paper handing capabilities, this versatile,
24-pin, flatbed printer is ideal for a wide range of multi-part and cut-sheet printing requirements.
Reliability, flexibility and ease-of-use are key features, making the FB-390 the perfect choice for
performing demanding applications in a variety of environments.
Versatile, Reliable, Straight Paper Path
The straight paper path enables paper to feed through the printer without bending, thus reducing
the risk of paper jamming. The versatile FB-390 prints on a wide variety of paper types from 7-part
forms to labels, envelopes and reports, as well as media up to 0.45mm thick.
Easy Paper Handing
The printer has several other useful features, which help eliminate paper handing problems and
ensure quick, accurate results.
Automatic paper loading/ejection with automatic skew detection
The automatic paper load function ensures cut sheet paper fed into the printer is correctly
positioned. The FB-390 also has an automatic skew detection function, which ejects forms which
are not fed in straight.
At the touch of a button, tractor paper loaded onto the tractor is automatically set to the printing
position. When printing is completed, the paper feeds out to the front table for easy tear-off.
Zero tear-off function
This causes tractor paper to be automatically fed to the tear-off position at the edge of the window
cover, for easy tear-off at the perforations after printing. This zero tear-off capability helps
eliminate paper wastage.
Paper park function
A simple command on the control panel enables the tractor paper to be retracted (parked) outside
of the print mechanism so that after switching the paper path select lever, cut sheet paper can be
fed into the printer from the front.
After the cut sheet paper has been printed, reverse the paper path lever so that the fanfold
stationery can be advanced back into the print mechanism for the next print job.
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Automatic Interface Switching
The FB-390 is equipped with two interface connectors and therefore accepts both parallel
(Centronics) and USB data transfer. The printer automatically detects the type of data transfer
received from the host computer and switches to the corresponding interface type.
High Resolution Graphics
A maximum resolution of 360×360 DPI enables the printer to produce fine, sharp graphics.
User- Friendly Control Panel
Current print status and access to all printer functions is available via simple commands from the
control panel. In addition, the control panel is used to access the menu system (Setup Menu
System) with complete control over the printer’s set-up functions.
Emulation
The printer supports the Epson ESC/P2 emulation as standard.
Bar Code Generator
NW-7, EAN-13, EAN-8, Code 39, Industrial 2of 5, Interleaved 2 of 5, Code 128B, and Code 128C
are built-in as standard.
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Chapter 2 Preparation
Unpacking
Check each item against the following packing list, if any of these items are missing, please
contact your local dealer.
NOTE
Hold the bottom of printer in the box, then carefully lift it upwards. As you unpack, save
all the original packing materials if possible. They are specially designed to protect the
printer and will make repacking easy if necessary. Before you start using your new
printer, please make sure to remove all the shipping pads from the printer. Open the
window cover and remove the shipping pads made from white styrofoam.
E
C
A
D
B
F
A
B
C
Printer
D
E
F
Ribbon cassette
Power cable
Front table
Driver CD and User’s manual
Installation guidebook
Figure 2-1 Packing list in the printer box
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Parts Identification
Figures 2-2 and 2-3 highlight the main components of the printer.
I
J
K
H
A
G
F
E
D
B
C
Figure 2-2 Main parts of printer (front view)
A
B
C
D
E
F
Paper path select lever
Control panel
G
H
I
Gap adjust lever
Carriage shaft
Power switch
Ribbon cassette cartridge
Print head
Cut sheet guide
Front table
J
K
Window cover
Sub friction roller
F
E
A
D
C
B
Figure 2-3 Main parts of printer (rear view)
A
B
C
Paper feed knob
D
E
F
Power supply inlet
Paper guide pulley
Tractor
USB interface connector
Parallel interface connector
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Installation
Before placing the printer in your chosen location, consider the following guidelines:
ꢀThis printer should be placed on a normal table, printer stand or desk. Be sure that the surface
is level, to avoid an uneven load on the carriage as it operates.
ꢀDo not install the printer where it may be subjected to unsuitable conditions such as:
·Where there is excessive dust.
·Where it may be splattered with oil or metallic dust.
·Where it may be exposed to direct sunlight.
·Where it may be accidentally splashed with water.
Installing the Front Table Extension Tray
Simply attach it to the front of printer by locating the support lugs in the slots at the
edge of the printer front feed.
Support lugs
Front table extension tray
Slots
Figure 2-4 Installing the front table extension tray
Installing and Replacing the Ribbon Cassette
1
2
Make sure the printer is turned OFF and disconnect the power cable.
Open the printer window cover by holding the side of the window cover as
shown in Figure 2-5.
Window cover
Sub friction roller
Figure 2-5 Opening the window cover and the Sub friction roller.
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3
Pull the Sub friction roller by gripping the center area of the unit by your
forefingers. Then lift it up until it is positioned upwards towards the top of the
printer as shown in Figure 2-5.
4
5
If necessary, move and centre the print head carefully by hand.
Hold the ribbon cartridge with the knob facing upwards and turn the ribbon knob
in the direction shown by the arrow to take up any slack in the ribbon.
To install the ribbon cartridge, hold it with both hands, with the ribbon facing
down as shown if Figure 2-6.
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Figure 2-6 Installing the ribbon cassette
Make sure of the following:
ꢀ
When you look at the print head you will find a small piece of black plastic
on the thin metal sheet of the ribbon guide. Make sure that the ribbon goes
under the piece of plastic.
ꢀ
ꢀ
Position the ribbon cartridge with the tabs on its case over the slots inside
the printer case.
With the ribbon cartridge and ribbon correctly positioned, gently push the
cartridge towards the back of printer until it clicks into place.
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8
Move the print head from side a few times to make sure the ribbon slides into
the ribbon guides.
Having installed the ribbon, lower the sub friction roller and gently push it shut
until you hear a click. Then close the window cover.
Connecting the Interface Cable
Connect the parallel or USB interface cable as shown in figure 2-7 on the next page:
Caution
Make sure that the power switches of both printer and host computer are turned OFF before you
connect the parallel interface cable.
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Using the Parallel Interface and the USB Interface
The parallel interface
The USB interface
Parallel interface
USB interface
connector
connector
Parallel interface
cable
USB interface
cable
Figure 2-7 Connecting the parallel interface cable and the USB interface cable
Connecting to the Power Source
Connecting the Power Cord
Plug the power cord (supplied) into the power inlet at the rear of the printer.
Check that the power switch (located on the front of the printer) is in the OFF position, and then
plug the power cord into the wall outlet.
Power switch
Power supply inlet
Power cord
Figure 2-8 Connecting the power cord to the printer
Turning the Power on and off
To turn the printer ON, press the I mark at the side of the power switch.
To turn the printer OFF, press the O mark at the side of the power switch.
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Chapter 3 Loading paper
Paper Thickness Adjustment
Before loading cut sheet or tractor paper, you have to adjust the gap adjust lever on the front right
side of the printer.
To feed thicker papers through the printer, you need to move the gap adjust lever from its standard
position.
The lever moves the print head relative to the platen so that there is more room for the paper.
Adjusting the gap adjust lever
To obtain good quality printing and prevent problems (paper jam etc.), adjust the gap adjust lever
as shown in the Figure 3-1. The scale number # 1 shown in Figure 3-1 identifies the standard
paper thickness setting. This is the recommended setting for most papers. Use Table 3-1 to find
the recommended setting for other papers.
Gap adjust lever
Figure 3-1 Setting the gap adjust lever
Position
Copies
Thickness
0.45mm
5
4
3
2
1
7
6
0.36mm
4 or 5
2 or 3
1
0.24 to 0.30mm
0.12 to 0.18mm
0.06mm
Table 3-1 Paper thickness setting
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Loading Cut Sheet Paper
1
2
Turn the printer on.
Set paper select lever toward the back of printer as shown in Figure 3-2.
Figure 3-2 Setting the paper select lever
3
4
Set the gap adjust lever for example to the position “1” for thin paper.
Position the left cut sheet guide by referring to the marking on the window cover.
The positions for A4 and Letter size paper are indicated on the left side of the
window cover as shown in Figure 3-3.
Figure 3-3 Adjusting the paper guide
5
Please pull out the small Front table extension tabs if the size of paper is long
and requires extra support, as shown in Figure 3-4
Front table extension tabs
Figure 3-4 Pull out the small front table extension tabs
6
Insert the paper as shown in Figure 3 - 5.
The paper is fed into the printer automatically and stops at the print start
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position. You can set the printer to detect skew so if the paper skews during
loading, the printer detects it and automatically ejects the paper to the front
table.
Figure 3-5 Loading cut sheet
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After the above steps, the printer is ready to print.
NOTE
The printer’s skew detection level can be set within the Setup Menu System. Be careful
with the lowest possible setting because the printer might reject the paper due to even
the smallest skew. If this happens, try a more medium setting.
Using Tractor Paper
This printer feeds tractor paper from the rear of the printer to the front.
In
Out
Figure 3-6 Feeding direction of tractor paper
Loading Tractor Paper
1
2
Turn the printer on.
Set paper select lever toward the front of printer as shown in Figure 3-7.
Figure 3-7 Setting the paper select lever
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3
Move the left cut sheet guide to the far left as much as possible.
Figure 3-8 Moving the left cut sheet guide to the far left
Release the lock lever of tractor.
4
Figure 3-9 Releasing the lock lever of the right tractor (view from rear)
5
Move the left tractor to the left proper position (The “0”position indicates the
horizontal starting print position). When moving the left tractor to the leftmost
position, the distance between the starting print position and the centre of the
sprocket pins is 11.75cm. Lock the left tractor. Moving the right tractor to the
proper position, but do not lock it yet.
Figure 3-10 Adjusting the tractor position
6
Move the paper guide pulleys to the center between the left and right tractor.
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Figure 3-11 Adjusting the paper guide pulley position
7
Open the tractor covers and place the paper on the sprocket pins. If you are
using preprinted paper or labels, install them with the printed or labeled side
facing upwards.
Figure 3-12 Setting paper on the sprocket pins
8 Close the tractor covers.
Figure 3-13 Close the tractor covers.
9 Slide the right tractor to the left to take up any slack in the paper, and then fasten
the lock lever to fix the tractor in position. Ensure the tractor paper is in line with
the print start position. If the paper is not aligned with the print start position,
align the paper, and then fasten the lock lever to lock the tractors.
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The lock lever
Figure 3-14 Locking the position of the right tractor
10 When starting a new print task, the printer will automatically load the paper
before the actual printing starts. (You can also press the PARK/LOAD key to
load the paper manually.)
Tearing off Tractor Paper
To tear off the paper, make sure that printed-paper is fed to the front table. If not, switch the printer
offline then press the PARK/LOAD key.
Hold the edge of the paper and pull it towards the edge of the window cover as shown in Figure
3-15. If the perforation of the paper is not at the edge of the window cover, adjust the tear-off
position (refer to chapter 5, Control Panel)
Figure 3-15 Tractor paper tear-off
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Chapter 4 Printing from Your Software
Setting Up Your Printer To Work With Software
ꢀ
The printer supports the Epson ESC/P2 emulation.
You can select the Epson LQ-570+ driver for this printer, but the best way to ensure that all the
features of your printer are supported by the software is to use the SEIKO Precision printer driver.
If the driver is not available in your software package please call your software company. You may
also check our web site for the suitable driver since we are updating the available drivers from
time to time.
Your printer is supplied with a CD-Rom including the printer drivers for Microsoft Windows 98 and
Windows 2000/XP. Please load the printer driver into your software according to the instructions
on the driver CD.
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Chapter 5 Control Panel
Control Panel Keys and LEDs
The control panel consists of five keys and four LEDs as shown in Figure 5-1
Figure 5-1 The printer control panel
The following table details each indicator LED function:
Indicator LED
POWER
On
Off
Lights when the printer is turned on. It flashes The printer is turned
(green)
when paper runs out and during error
condition (See Appendix A)
off.
Lights when the printer is online.
The printer is offline
ONLINE
(green)
Lights when the printer is in high speed mode. The printer is in the
HI-SPEED
(green)
Flashes in super high speed mode.
Lights when the printer is in COPY MODE 1.
Flashes slowly when the printer is in COPY
MODE 2.
letter quality mode.
The printer is in the
normal mode.
COPY MODE
(yellow)
Flashes quickly when the printer is in COPY
MODE 3.
Table 5-1 LEDs on the control panel
NOTE
If you set the scale number of the lever position equal to or greater than 2 in the normal mode,
the printer will transfer to the COPY MODE 1 as the current printing mode. However, the COPY
MODE LED is still off.
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Basic Control Panel Operations
You can use the five keys on the control panel to operate your printer.
ONLINE
Pressing the ONLINE button, toggles between ONLINE and OFFLINE mode.
PARK/LOAD
In the offline mode, pressing the PARK/LOAD button shortly controls feeding
tractor paper or cut sheets
LF/FF
In the offline mode, press the LF/FF key to feed the paper line by line.
Alternatively, hold the key down for 2 seconds, the printer will eject the single
sheet paper, or advance the tractor paper to the tear-off position. And if you
press LF/FF key again the tractor paper will be reversely fed to the top-of-form
position of the next page.
COPY
In the offline mode, pressing the COPY key toggles among the four modes:
NORMAL, COPY MODE 1, COPY MODE 2 and COPY MODE 3.
HI-SPEED
In the offline mode, pressing the HI-SPEED key, toggles among the HI-SPEED
mode, SUPER HIGH-SPEED mode and LETTER QUALITY mode.
NOTE
1. The printer can only print DRAFT font in the HIGH-SPEED or SUPER HIGH-SPEED
mode. If you need any other font listed in the SETUP MENU SYSTEM, please change
to the LETTER QUALITY mode.
2. SUPER HIGH-SPEED mode will be invalid when printing graphic images.
3. Push button selections may override the menu selections.
Top of Form Adjustment Mode
The top of form setting determines the margin between the top of paper and the first printed line
(the top margin).
In the ONLINE mode, press the LF/FF key for about 3 seconds to enter the top of form adjustment
mode. The ONLINE and POWER LED will blink alternating.
NOTE
Your application software usually sets your top margin. You shouldn’t need to change the
top-of-form setting very often.
Use the PARK/LOAD and LF/FF keys to alter the top of form setting:
PARK/LOAD: Increase the top of form by 1/60 inch. You can increase the margin to a maximum
of +60 increments (+60/60 inch) from the factory setting.
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LF/FF:
Decrease the top of form by 1/60 inch. You can decrease the margin to a
maximum of -10 (-10/60 inch) from the default setting.
Press the ONLINE key to exit and save your new setting. The POWER LED and ONLINE LED
blink simultaneously 3 times with a beep, and then the POWER LED will be on.
NOTE
To exit without saving, just turn the printer OFF.
Tear-off Adjustment Mode
There is a tear-off bar at the edge of the window cover. When you have finished printing, you
can advance the tractor paper on the tracker to the tear-off bar by the tear-off function to easily
tear off the perforated sheets. The tear-off setting determines the distance between the
perforation of tractor paper and the tear-off bar. If the default distance is not suitable for you, you
can adjust it by the printer’s tear-off adjustment feature.
With the printer online, press both the PARK/LOAD and LF/FF keys for about 3 seconds to get the
printer to enter the tear-off adjustment mode. When the printer enters this mode, the ONLINE
LED and the POWER LED blink alternately.
Use the PARK/LOAD and LF/FF keys to alter the tear-off setting:
PARK/LOAD: Press the PARK/LOAD key to adjust the distance in 1/60 inch increments. You
can maximum increase to +15/60 inch
LF/FF:
Press the LF/FF key to adjust the distance in 1/60 inch decrements. You can
maximum decrease to -15/60 inch
To exit and save your new setting, press ONLINE key. The POWER LED and the ONLINE LED
blink simultaneously for 3 times, then the POWER LED turns on. Your new tear-off setting value is
saved.
NOTE
To exit without saving, just turn off the printer.
Using the Setup Menu System
The factory settings of this printer are selected to meet the requirements of the majority of users.
However, you may want to use a different character set for a different language or you may prefer
printing in different font or style. To achieve this, you can use the Setup Menu System to create
your own printer settings by modifying or changing the factory defaults.
The Setup Menu System is divided into several groups, and each group contains a number of
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menu lists, each list containing several settings. You can select a new setting of the menu list and
save it, or just go to the next menu list without altering the current setting.
To enter the Setup Menu System and change the settings
1.Lift the window cover of the printer.
2.Eject any paper currently in the printer (or park tractor paper) then switch the printer
ONLINE.
3.Keep pressing the PARK/LOAD key for 3 seconds.
This starts the Setup Menu System and prints the instructions for using it. The current
setting is underlined.
The print head points to the current selection in the menu.
4.Make a selection from the menu with the keys on the control panel:
Press:
To:
Move the print head to the next menu selection. Repeat this until
PARK/LOAD
you get the selection that you want.
Save the setting that is currently indicated by the print head
position, and go to the next menu.
LF/FF
Move to the next menu without altering the current setting.
Go to the next menu group.
ONLINE
COPY
5.When you have made all of your settings (remember that you don’t have to go all the way
through the menu system), switch the printer off and then turn on again.
Each time you switch the printer on it uses the new saved settings. Keep the printout of the
menu selections so that you know what the current settings are.
To exit the Setup Menu System
Turn the printer off, and then turn on again.
* New settings of the menu will be stored.
NOTE
1. You do not have to go all the way through the menu system. Once you have made all
the changes you want, you only need to exit the Setup Menu System by switching off
the printer. When you switch it on again, the printer will read and use the new settings.
2. When the compressed mode is effective, the High Speed mode and Super High Speed
mode will not be valid.
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Printing the Current Setting Report
You can use the information in the current setting report to decide which setting you want to
change.
To print the current settings:
1. Turn the printer off.
2. Hold down both the PARK/LOAD and LF/FF key at the same time
3. Turn the printer on.
The printer automatically loads paper and prints the current settings. An example
print out is shown in Figure 5-2.
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SEIKO Precision FB-390
Current Setting Report
Current settings are FILLED .
PRINT STYLE
FONT
ROMAN
10 CPI
PITCH
PAGE LAYOUT
LINE SPACING
FORM LENGTH
PAGE SKIP
6 LPI
A4
OFF
COMPRESS PRT
NORMAL
PRINT MODE
TEXT DIR
BI-DIR
GRAPHIC DIR
UNI-DIR
CHARACTER
SLASH ZERO
OFF
CHARACTER SET
GRAPHICS
INTL CHAR SET U.S.A.
CODE PAGE
U.S.A.
INSTALL
QUIET MODE
AUTO LF
OFF
OFF
AUTO TEAR OFF
LOADING
0.5 SEC.
1.0 SEC.
SKEW DETECTION OFF
SKEW LEVEL
003
Figure 5-2 Current Setting Report
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Options of the Setup Menu System
The following printout in Figure 5-3 shows the selections from the Setup Menu System and is
followed by a description of how to use it in Table 5-2 (Options of the Setup Menu System).
SEIKO Precision FB-390
SETUP MENU SYSTEM
Use the PARK/LOAD key to point the print head to the desired setting.
Use the LF/FF key to store the new setting and go to the next menu.
Use the ONLINE key to go to the next menu without storing a new setting.
Use the COPY key to go to the next menu group.
Current settings are
.
New settings will be FILLED.
PRINT STYLE
FONT
PITCH
PAGE LAYOUT
LINE SPACING
FORM LENGTH
PAGE SKIP
COMPRESS PRT
PRINT MODE
TEXT DIR
GRAPHIC DIR
CHARACTER
SLASH ZERO
CHARACTER SET
INTL CHAR SET
CODE PAGE
INSTALL
QUIET MODE
AUTO LF
AUTO TEAR OFF
LOADING
SKEW DETECTION
SKEW LEVEL
To activate the newly stored settings, please turn on the power again.
Figure 5-3 Setup Menu System
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Options
Description
FONT
Set the font for the printer to use in the absence of any font control
instructions from your software.
PITCH
Set the pitch to determine the horizontal spacing of the printed characters.
Set the vertical spacing of the printed characters. You can set it to either 6
LPI (the default setting) or 8 LPI.
LINE SPACING
FORM LENGTH
Set the length of your printer paper, for both cut sheets and continuous-feed
paper.
PAGE SKIP
Select (ON) or cancel (OFF, the default) a bottom margin of one inch.
COMPRESS PRT
TEXT DIR
Select compressed print mode or normal print mode.
Set unidirectional or bi-directional printing for text. Bi-directional (the default)
is faster because the print head prints in both directions. Unidirectional is
slower but produces better printing quality.
GRAPHIC DIR
SLASH ZERO
Set unidirectional or bi-directional printing for graphics. It is set to UNI-DIR
by default for better quality.
Select or cancel the printing of a slash (/) through zero to distinguish them
from the letter O.
CHARACTER SET
INTL CHAR SET
Select character set into Italic Character Table or Graphic Character Table.
Select among international character sets.
CODE PAGE
QUIET MODE
Select a code page
Select the printer into quiet mode. The acoustic noise is lower but the
printing speed is reduced by half.
AUTO LF
Select (ON) or cancel (OFF) the automatic advance of the paper by one line
after every carriage return command.
AUTO TEAR OFF
LOADING
Enable or disable AUTO TEAR OFF function. The feed delay for the tear-off
advance can be set.
This determines the action of the printer while the single sheet paper is front
feeding.
PUSH KEY disables automatic loading allowing loading only by pressing the
LF/FF key. The other options allow automatic feeding after the stated delay
time.
SKEW DETECTION
SKEW LEVEL
Enable or Disable the skew detection for front feeding.
Sets the Skew sensor sensitivity. 001 is the most critical while 010 is the
least. If a skew error is detected the single sheet will be automatically
ejected. Note: With setting “1” manual feed becomes highly difficult.
Table 5-2 Description of Options
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Restoring Factory Printer Settings
You can restore to the factory printer settings without having to work through the Setup Menu
System to reset the menus.
To restore to the factory settings:
1. Make sure that the printer is ONLINE
2. Press and hold down the ONLINE and COPY keys on the control panel for 3
seconds.
The LED’s of the POWER and ONLINE on the control panel flash 3 times respectively at
the same time and the printer makes a beep to confirm that the printer’s factory settings
have been restored.
3. Release the keys and switch the printer off and on again.
After these steps, the printer’s factory settings work.
Using the Self Test Functions
Slide Pattern Printing Test
One page printing of ASCII slide pattern is performed by turning power on, while pressing the
LF/FF key.
Continuous printing of ASCII slide pattern is performed by turning power on, while pressing the
ON- LINE and PARK/LOAD keys.
ASCII TEST MODE
Version: 390V X.X 20XX/XX/XX
!”#$%&’()*+,-./10123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_’abcdefghijklm
!”#$%&’()*+,-./10123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_’abcdefghijklmn
”#$%&’()*+,-./10123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_’abcdefghijklmno
Figure 5-4 The former of English self-test
Maintenance Printing Test (H pattern)
One page printing of H pattern is performed by turning power on, while pressing the ONLINE and
LF/FF keys.
Continuous printing of H pattern is performed by turning power on, while pressing the COPY key.
23
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H PRINT MODE
Version:
390V X.X 20XX/XX/XX
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
Figure 5-5 The former of the maintenance print
Hex Dump Mode
Turning power on while pressing the PARK/LOAD key causes the printer to enter Hex Dump
mode. In this mode, if you execute the following program
10 LPRINT CHR$(27);“4”；
20
30
40
LPRINT “ABCDEFGHIJKLMNOPQRSTUVWXYZ”
LPRINT CHR$(27);“5”；
LPRINT “ABCDEFGHIJKLMNOPQRSTUVWXYZ”
The results of the hex dump printing will be shown as follows.
***** HEXADECIMAL DUMP *****
(0000) 1B 34 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E, 4ABCDEFGHIJKLMN
(0010) 4F 50 51 52 53 54 55 56 57 58 59 5A 0D 0A 1B 35 OPQRSTUVWXYZ, , , 5
(0020) 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F 50 ABCDEFGHIJKLMNOP
(0030) 51 52 53 54 55 56 57 58 59 0D 0A
QRSTUVWXYZ,
Figure 5-6 The hexadecimal dump printing
24
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Appendix A
Maintenance and Fault Finding
Introduction
Your printer requires very little routine maintenance. In fact, the best maintenance for the printer is
preventative. If you have followed the suggestions for locating it in an area free of excessive dust
and heat it will give you a long and trouble-free performance.
Periodic cleaning, replacement of the ribbon, replacement of an occasional blown fuse and, after
a very long time, replacement of the print head are about the only maintenance tasks you’ll need
to carry out. We’ll cover these items in this chapter. However, before carrying out any of these
tasks make sure that the printer has been switched off.
Cleaning dirt and dust are the biggest enemies. The print head cover will keep most dirt from the
printer mechanism, but occasional cleaning to remove paper particles is a good idea.
C
A
B
D
E
F
A
B
C
Print head
Carriage
D
Sub friction roller
Platen
E
F
Carriage shaft
Paper guide platform
Figure A-1
Cleaning the Cabinet
Wipe soiled parts of the printer with a clean dry cloth. Remove bits of paper, etc., using tweezers.
NOTE
When cleaning, be careful not to scratch the equipment or to bend parts, etc.
Cleaning the Carriage Shaft
The carriage shaft is coated with oil, which attracts dust, etc. wipe solid parts with a soft cloth to
clean them.
25
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NOTE
Over-application of oil may cause a build up of dust and dirt with resulting printer
failure.
Cleaning the platen
Clean the platen with a soft cloth.
Intervals and Materials for Cleaning
Clean inside the printer in accordance with the following:
NOTE
Intervals cleaning:
Materials:
Every 6 months or 300 hours of operation.
(Whichever comes first)
Dry cloth (gauze or soft cloth)
Ribbon Cartridge The inked ribbon in the cartridge is a continuous loop and will print several
million characters before needing replacement. When printed characters begin to appear feint, it
is time to replace ribbon cartridge.
Replacing the ribbon is a simple matter of taking out the old cartridge and replacing it with a new
one. Before removing the old cartridge always turn off the power and allow the print head to cool,
as it can be extremely hot. Then slide the print head to the left edge to avoid damage to the print
head cable. See the ribbon installation section in Chapter 2 for details.
Problems And Solutions
The following are some of the common problems, which you may encounter when using the
printer. By implementing the solutions suggested, you should be able to resolve them.
Printer is “Dead” No Light, No Action Make sure that it is plugged in, check both ends of the
power cable. Make sure the power switch is turned on. Test the socket with another appliance to
make sure it is working, check the fuse in the plug attached to the power cable. Take your printer
to your dealer to be serviced.
Printer Won’t Work Be sure that the printer cable is plugged into both the printer and the
computer. Make sure that there is paper inserted and the ONLINE LED is on.
Printing is Feint Be sure that the ribbon cartridge is installed correctly. It must be fitted securely
into place and the ribbon must pass between the print head and the ribbon mark. Adjust the gap
adjust lever (move it upward). Replace the ribbon. Replace the print head.
26
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Printing is Smudged The ribbon is in front of the ribbon mask. Remove it and then insert it
correctly. Adjust the gap adjust lever (move it downward).
Poor Dot Positioning If poor dot positioning occurs, the horizontal dot alignment has to be
performed by an authorized technician.
Characters On The Screen Don’t Match The Printed Characters Many graphics characters
and special symbols are produced by different ASCII codes on each make of computer and printer.
Compare the character set charts in your computer manual with the printer character sets.
You Selected A Printer Driver In Your Application Program But The Codes Don’t Do The
Right Thing (Or Anything) On The Printer Contact your software manufacture to check if a
driver for your printer is available.
The Paper Jams Frequently When Using Continuous Forms Make sure that the incoming and
outgoing paper is straight. Be sure that the incoming paper is not sticking.
The Paper Jams When Doing Reverse Paper Feeds Be sure that the lid is shut correctly. Don’t
tear off continuous forms while you are printing. With wider paper the right edge of the first page
may not be flat against the platen. Increase the top margin or advance to the second sheet before
you start printing.
Error LED on the Control Panel
In case of printer error, the printer enters offline state and indicates an alarm by blinking the LEDs
as shown below.
LED
Error
Cause
Remedy
The POWER LED
blinks and the ONLINE paper jam
LED is off.
Paper empty or
The printer is out of
paper or jamming
Load paper or remove the
jammed paper
The POWER and the
ONLINE LED blink
simultaneously quickly.
Paper slant
The inserted cut
sheet paper is
slanting
Re-insert the cut sheet
paper correctly
The POWER and the
ONLINE LED blink
alternately quickly.
Home position
error
The print head carrier Turn off the power and turn
mechanism is out of
position
it on again. If an error still
occurs, clean and lubricate
the carriage shaft
The POWER and the
ONLINE LED blink
alternately slowly.
Select lever error The select lever is
Return the select lever to
changed after loading the correct position
paper
The POWER LED is on Head
The print head is
overheated
Automatically cleared when
print head temperature
decreases
and the ONLINE LED
blinks.
overheating
27
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Appendix B
Specifications
General
Type
24-Pin Flatbed Dot Matrix Impact Printer
1 DP (Draft)
Fonts
7 LQ (ROMAN, SANSERIF, COURIER, PRESTIGE, SCRIPT, OCRA,
OCRB)
Emulation
Memory
Epson ESC/P2
256K bytes (*Input buffer: 132K bytes)
Parallel Interface: Centronics (IEEE 1284 NIBBLE mode Compatible)
Interface
USB Interface：USB 2.0 Full-Speed
Color
Black
Ribbon
Life
4 million characters (draft mode)
Rated voltage AC 220 V
Input voltage range AC 198 to 264 V
Rated frequency range 50 to 60 Hz
Input frequency range 49.5 to 60.5 Hz
Power requirements
Operating temperature
Operating humidity
Storage temperature
Storage humidity
5～35℃
10%～80%RH(No condensation)
-20～55℃
Environmental
conditions
5%～85%RH(No condensation)
MTBF
MTTR
5,000 hours, except the print head
Less than 20 minutes
Weight (unpacked)
Approx.7.8 Kg
Physical dimensions
(Without front table)
470×252×207mm (width/depth/height)
Print Head
Print head wire diameter
0.2mm
Wire pitch
1/180 inch
Print head life
200 million strokes/wire
28
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Mechanism
MODE
10 CPI
12 CPI
15 CPI
300CPS
340 CPS
420 CPS
Super
High-Speed
80 DPI
250CPS
120 DPI
83 CPS
360 DPI
80 DPI
300 CPS
120 DPI
100 CPS
360 DPI
80 DPI
375 CPS
120 DPI
125CPS
360 DPI
Print speed
DP
LQ
Paper slew speed (Continuous feed): 5.0 IPS (inches per
second)
Paper feed Speed
Number of columns
Line spacing: 1/6-inch or programmable in 1/360-inch
increments
110 columns (10 CPI)
Normal: Original + 2 copies
Copy mode 1: Original + 2～4 copies
Copy mode 2: Original + 6 copies－1 pass-printing
Copy capability
Copy mode 3: Original + 6 copies－2 pass-printing
Head gap adjustment
Resolution
Manual
360X360 DPI maximum
Paper
Width: 89 to 340 mm
Length: 56 to 462 mm
Cut sheet
Paper size
Fanfold
Width: 101 to 325 mm
Cut sheet: 0.06～0.12mm
Paper thickness
Paper type
Fanfold paper: 0.06～0.12 mm – Single sheet
0.06～0.45 mm – Total
Cut sheet, tractor paper, label, check, post card, and envelope
Friction: manual insertion from the front table, ejection to the
front
Paper feed mechanism
Tractor: insertion from the rear, ejection to the front, with the
function of tear-off and paper park.
29
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Print mode specifications
Max No. Character
Printing
Speed
(cps)
83
Multipart Dot Spacing
Print mode
of
Structure
(V×H)
mode
(V×H inches)
Columns
Normal
Dark 1
Dark 2
Dark 3
Normal
Dark 1
Dark 2
Dark 3
Normal
Dark 1
Dark 2
Dark 3
Normal
Dark 1
Dark 2
Dark 3
Normal
Dark 1
Dark 2
Dark 3
Normal
Dark 1
Dark 2
Dark 3
Normal
Dark 1
Dark 2
Dark 3
Normal
Dark 1
Dark 2
66
10cpi
1/180×1/360
110
132
165
110
132
165
110
24×18
24×18
16×12
24×9
53
26
100
80
LQ
(Normal
Speed)
12cpi
15cpi
10cpi
12cpi
15cpi
10cpi
1/180×1/360
1/180×1/360
1/180×1/120
1/180×1/120
1/180×1/120
1/180×1/80
64
32
125
100
80
40
250
200
160
80
300
240
192
89
Draft
(High
24×7
Speed)
375
300
240
120
300
240
192
96
16×7
24×6
340
272
217
Speed-
Draft
12cpi
15cpi
1/180×1/80
1/180×1/80
132
165
24×5
16×4
(Super-High
Speed)
Dark 3
108
Normal
Dark 1
Dark 2
Dark 3
420
336
268
134
30
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Graphic Print Specifications
Graphic type
Horizontal dot
pitch
Print speed
Multipart mode
(inch/second)
Density
Pins
Normal、Dark 1
Dark 2
9.9
8
120dpi
24
24
24
1/240 inch
1/360 inch
1/360 inch
Dark 3
3.9
6.6
5.3
2.6
6.6
5.3
2.6
Normal、Dark 1
Dark 2
180dpi
360dpi
Dark 3
Normal、Dark 1
Dark 2
Dark 3
Parallel Interface
Signal level
Input
High level: 2 to 5V, Low level: 0 to 0.8V
High level: 2.4 to 5V, Low level: 0 to 0.4V
Output
Connector Pin Assignments
Signal Pin No.
Return Line Pin No.
Signal Name
/STROBE
DATA
Signal Direction
1
19
Printer ←Host
Printer ←Host
Printer →Host
Printer →Host
Printer →Host
Printer →Host
Printer ←Host
NC
2～9
10
11
12
13
14
15
16
17
18
31
32
33
34
35
36
20～27
28
/ACK
29
BUSY
30
PE
——
——
——
——
——
——
——
——
——
——
——
——
SELECT
/AUTO FEED
NC
SIGNAL GND
CHASSIS GND
+5V
Printer↔ Host
Printer↔ Host
Printer →Host
Printer← Host
Printer →Host
Printer ↔Host
Printer →Host
Printer →Host
Printer← Host
/PRIME
/ERROR
SIGNAL GND
NC
PULLED UP 5V
/SELECT IN
31
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USB Interface
USB 2.0 Full-Speed.
The following table provides the standardized contact terminating assignments by number and
electrical value for Series “A” and Series “B” connectors.
Contact Number
Signal Name
VBUS
D-
Typical Wiring Assignment
1
Red
White
Green
Black
Wire
2
3
D+
4
GND
Shield
Shell
Command Code Summary
Epson Emulation
Code
Code
Code
Name
(Symbol)
(Hex.)
(Dec.)
Print and Line Feed Execution
Carriage Return
Line Feed
CR
0Dh
0Ah
13d
10d
LF
n/180” Line Feed
n/180” Reverse Line Feed
ESC J
ESC j
1Bh 4Ah
1Bh 6Ah
27d 74d
27d 106d
Format Control
Set 1/8” Line Spacing
Set 1/6” Line Spacing
Set n/180” Line Spacing
Set n/60” Line Spacing
Set n/360” Line Spacing
Form Feed
ESC 0
ESC 2
ESC 3
ESC A
ESC +
FF
1Bh 30h
1Bh 32h
1Bh 32h
1Bh 41h
1Bh 2Bh
0Ch
27d 48d
27d 50d
27d 51d
27d 65d
27d 43d
12 d
Set Form Length in Lines
Set Form Length in Inches
Set Form Length in Defined Unit
Select Skip-Over-Perforation
Cancel Skip-Over-Perforation
Vertical Tab
ESC C
ESC C NUL
ESC ( C
ESC N n
ESC O
VT
1Bh 43h
1Bh 43h 00h
1Bh 28h 43h
1Bh 4Eh
1Bh 4Fh
0Bh
27d 67d
27d 67d 0d
27d 40d 67d
27d 78d
27d 79d
11d
Set Vertical Tab Positions
Select a VFU Channel
Select VFU Positions
Set right Margin
ESC B
ESC /
1Bh 42h
1Bh 2Fh
1Bh 62h
1Bh 51h
1Bh 6Ch
27d 66d
27d 47d
27d 98d
27d 81d
27d 108d
ESC b
ESC Q
ESC l
Set Left Margin
32
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Code
Code
Code
Name
(Symbol)
(Hex.)
(Dec.)
Horizontal Tab
HT
09h
9d
Set Horizontal Tab Positions
Set Character Space
ESC D
ESC SP
ESC $
1Bh 44h
27d 68d
1Bh 20h
27d 32d
Set Absolute Horizontal Tab
Set Relative Dot Position
Define Unit
1Bh 24h
27d 36d
ESC \
1Bh 5Ch
27d 92d
ESC ( U
ESC ( V
ESC ( v
ESC ( c
ESC c
1Bh 28h 55h
1Bh 28h 56h
1Bh 28h 76h
1Bh 28h 63h
1Bh 63h
27d 40d 85d
27d 40d 86d
27d 40d 118d
27d 40d 99d
27d 99d
Set Absolute Vertical Print Position
Set Relative Vertical Print Position
Set Form Format
Set Horizontal Motion Index (HM)
Print Mode
Select Print Quality
ESC x
ESC M
ESC P
ESC g
ESC p
SO
1Bh 78h
1Bh 4Dh
1Bh 50h
1Bh 67h
1Bh 70h
0Eh
27d 120d
27d 77d
27d 80d
27d 103d
27d 112d
14d
Select ELITE Width Mode (12CPI)
Select PICA Width Mode (10CPI)
Select 15CPI Mode
Select/Cancel Proportional Mode
Select Double Width Mode (one line)
Cancel Double Width Mode (one line)
Select/Cancel Double Width Mode
Select Compressed Mode
Cancel Compressed Mode
Select Emphasized Mode
Cancel Emphasized Mode
Select Double Strike Mode
Cancel Double Strike Mode
Select Italic Mode
DC4
14h
20d
ESC W
SI
1Bh 57h
0Fh
27d 87d
15d
DC2
12h
18d
ESC E
ESC F
ESC G
ESC H
ESC 4
ESC 5
ESC - n
ESC S n
ESC T
ESC ! n
ESC w n
ESC s n
ESC a n
ESC q n
ESC ( -
ESC ( ^
1Bh 45h
1Bh 46h
1Bh 47h
1Bh 48h
1Bh 34h
1Bh 35h
1Bh 2Dh
1Bh 53h
1Bh 54h
1Bh 21h
1Bh 77h
1Bh 73h
1Bh 61h
1Bh 71h
1Bh 28h 2Dh
1Bh 28h 5Eh
27d 69d
27d 70d
27d 71d
27d 72d
27d 52d
27d 53d
27d 45d
27d 83d
27d 84d
27d 33d
27d 119d
27d 115d
27d 97d
27d 113d
27d 40d 45d
27d 40d 94d
Cancel Italic Mode
Select/Cancel Underline Mode
Select Superscript/Subscript Mode
Cancel Superscript/Subscript Mode
Select Print Mode
Select/Cancel Double Height Mode
Select/Cancel Quiet Print Mode
Select Justification Mode
Select Character Style
Define and Apply a Style of Scoring
Print Data as Characters
Character Set
Select International Character Set
Select Font Style
ESC R
ESC k
ESC t n
1Bh 52h
1Bh 6Bh
1Bh 74h
27d 82d
27d 107d
27d 116d
Select Character Table
33
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Code
Code
Code
Name
(Symbol)
(Hex.)
(Dec.)
Enable Character Set 2
Cancel command ESC 6
Assign Character Table
ESC 6
1Bh 36h
27d 54d
ESC 7
1Bh 37h
27d 55d
ESC ( t
1Bh 28h 74h
27d 40d 116d
Download Character
Select/Deselect User-Defined Set
Define Downloaded Characters
Copy ROM Characters Set into RAM
ESC % n
ESC &
ESC:
1Bh 25h
1Bh 26h
1Bh 3Ah
27d 37d
27d 38d
27d 58d
Bit-Image
Select Single-Density Graphics Mode
Select Double-Density Graphics Mode
Select High-speed, Double-Density
Select Quadruple-Density
Graphics Mode
ESC K
ESC L
ESC Y
ESC Z
1Bh 4Bh
1Bh 4Ch
1Bh 59h
1Bh 5Ah
27d 75d
27d 76d
27d 89d
27d 90d
Select Graphics Mode
Reassign Graphics Mode
Select Graphics Mode
Print Raster Graphics
Input Data Control
Cancel Line
ESC *
ESC ?
ESC ( G
ESC .
1Bh 2Ah
27d 42d
1Bh 3Fh
27d 63d
1Bh 28h 47h
1Bh 2Eh
27d 40d 71d
27d 46d
CAN
18h
24d
Delete Character
DEL
7Fh
127d
Select Printer
DC1
11h
17d
Deselect Printer
DC3
13h
19d
Cancel MSB Control Sequence
Set MSB to 1
ESC #
ESC >
ESC =
1Bh 23h
1Bh 3Eh
1Bh 3Dh
27d 35d
27d 62d
27d 61d
Reset MSB to 0
Miscellaneous
Null
NUL
00h
0d
Beeper
BEL
07h
7d
Backspace
BS
08h
8d
Initialize Printer
ESC @
ESC <
ESC U n
1Bh 40h
1Bh 3Ch
1Bh 55h
27d 64d
27d 60d
27d 85d
Select Unidirectional Mode (online)
Select Print Direction
34
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Select Code Pages
ESC ( t n1 n2 d1 d2 d3 (n1=3, n2=0, d1=0,1,2,3)
Format
Code No.
437
d2 d3 (HEX)
Name
U.S.A.
1
0
10
0
437GR
858
1
GRK 437
3
MULTI
851GR
857
4
0
GRK 851
5
0
TURKEY
855
6
0
CYRILLIC
PORTUGAL
CANADA
860
7
0
863
8
0
865
9
0
NORWAY
EAST EUROPE
ARAB NLS
RUSSIAN
GRK 1253
ICELAND
WIN LAT1
WIN LAT2
HUNGARY
KAMENICKY
BULGARIA
ISO LTN9
MAZOVIA
GRK 8859-7
ARAB EXT
ISO LTN1
ISO LTN2
KBL
852
0A
0D
0E
0F
18
19
1A
1B
1C
1D
0
864
0
866
0
1253
0
861
0
1252
0
1250
0
Hungarian
895
0
0
Bulgaria
ISO-8859-15
Mazovia
ISO-8859-7
ARAB EXT
ISO-8859-1
ISO-8850-2
KBL
0
1D 0F
1E
1F
20
21
22
23
24
2C
0
0
0
0
0
0
0
0
ISO-8859-13
ISO-8859-9
ISO LTN7
ISO-8859-9 TURKEY
35
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This printer complies with the regulation about the maximum noise level in the work
place – 3. GPSGV, under which the highest noise level has to be 70 dB (A) or less in
accordance with ISO7779.
Maschinenlärminformations-Verordnung - 3. GPSGV, der höchste Schalldruckpegel
beträgt 70 dB(A) oder weniger gemäß ISO7779.
This unit complies with Low Voltage Directive 2006/95/EC and the EMC Directive
2004/108/EC.
Dies Gerät entspricht den Bedingungen der Niederspannungs-Vorschrift 2006/95/EC
und dem EMVG nach 2004/108/EC.
36
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Company name：SEIKO PRECISION (Europe) GmbH
Address：Hermann-Buck-Weg 9, D-22309 Hamburg, Germany
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