Model No. 831.219910
Serial No.
The serial number can be found in the
location shown below. Write the serial
number in the space above.
Serial
Number
Decal
(under
seat)
QUESTIONS?
PLEASE CALL DIRECT TO OUR
TOLL-FREE CUSTOMER HOT
LINE. The trained technicians on
our customer hot line will pro-
vide immediate assistance, free
of charge to you.
CUSTOMER HOT LINE:
1-800-999-3756
Mon.ÐFri., 6 a.m.Ð6 p.m. MST
Patent Pending
CAUTION
Read all precautions and instruc-
tions in this manual before using
this equipment. Save this manual
for future reference.
USERÕS MANUAL
SEARS, ROEBUCK AND CO., HOFFMAN ESTATES, IL 60179
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TABLE OF CONTENTS
LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
IMPORTANT PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
BEFORE YOU BEGIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
HOW TO OPERATE THE MASSAGE CHAIR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
HOW TO ORDER REPLACEMENT PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Back Cover
Note: A PART LIST and an EXPLODED DRAWING are attached in the center of this manual. Remove the
PART LIST and EXPLODED DRAWING before beginning assembly.
IMAGE¨ is a registered trademark of ICON Health & Fitness, Inc. The RENEW 3500 is sold by SEARS.
LIMITED WARRANTY
ICON Health & Fitness, Inc. (ICON), warrants this product to be free from defects in workmanship and
material, under normal use and service conditions, for a period of ninety (90) days from the date of pur-
chase. This warranty extends only to the original purchaser. ICON's obligation under this warranty is lim-
ited to replacing or repairing, at ICON's option, the product through one of its authorized service centers.
All repairs for which warranty claims are made must be pre-authorized by ICON. This warranty does not
extend to any product or damage to a product caused by or attributable to freight damage, abuse, misuse,
improper or abnormal usage or repairs not provided by an ICON authorized service center, products used
for commercial or rental purposes, or products used as store display models. No other warranty beyond
that specifically set forth above is authorized by ICON.
ICON is not responsible or liable for indirect, special or consequential damages arising out of or in con-
nection with the use or performance of the product or damages with respect to any economic loss, loss of
property, loss of revenues or profits, loss of enjoyment or use, costs of removal, installation or other con-
sequential damages of whatsoever nature. Some states do not allow the exclusion or limitation of inci-
dental or consequential damages. Accordingly, the above limitation may not apply to you.
The warranty extended hereunder is in lieu of any and all other warranties and any implied warranties of
merchantability or fitness for a particular purpose is limited in its scope and duration to the terms set forth
herein. Some states do not allow limitations on how long an implied warranty lasts. Accordingly, the above
limitation may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
ICON HEALTH & FITNESS, INC., 1500 S. 1000 W., LOGAN, UT 84321-9813
3
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IMPORTANT PRECAUTIONS
WARNING:
To reduce the risk of burns, fire, electric shock or serious injury to persons, read
all important precautions before using the massage chair.
READ AND FOLLOW ALL INSTRUCTIONS
1. Read all precautions and instructions in this
DANGER
manual before using the massage chair.
To reduce the risk of electric shock:
2. It is the responsibility of the owner to ensure
that all users of the massage chair are ade-
quately informed of all precautions.
11. When connecting the power cord (see page
8), plug the power cord into a surge suppres-
sor (not included) and plug the surge sup-
pressor into a grounded circuit capable of
carrying 15 or more amps. No other appliance
should be on the same circuit. Do not use an
extension cord.
WARNING
To reduce the risk of burns, fire, electric shock,
or injury to persons:
12. Use only a single-outlet surge suppressor
that is UL 1449 listed as a transient voltage
surge suppressor (TVSS). The surge suppres-
sor must have a UL suppressed voltage rat-
ing of 400 volts or less and a minimum surge
dissipation of 450 joules. The surge suppres-
sor must be electrically rated for 120 volts AC
and 15 amps.
3. Never leave the massage chair unattended
while it is plugged in.
4. Close supervision is necessary when the
massage chair is used by, on or near invalids
or disabled persons.
5. Keep children under the age of 12 away from
the massage chair.
13. Keep the power cord and the surge suppres-
sor away from heated surfaces.
6. Use the massage chair only for its intended
use as described in this manual.
14. Always turn off the hand control and unplug
the power cord from the outlet immediately
after using and before cleaning the massage
chair.
7. Never operate the massage chair if it is not
working properly, if it is damaged or if the
power cord or plug is damaged. If any of
these conditions exists, please call the toll-
free telephone number on the front of this
manual.
DANGER
15. Keep pins and other sharp objects away from
the massage chair.
8. Keep the power cord away from heated sur-
faces.
16. Carefully examine the massage chair before
each use. If there are any signs of deteriora-
tion, call the toll-free telephone number on
the front of this manual.
9. Use the massage chair indoors. Never use
the massage chair outdoors.
10. The massage chair is intended for home use
only. Do not use the massage chair in a com-
mercial, rental or institutional setting.
17. Keep the massage chair dry, away from water
and moisture.
WARNING:Read all instructions before using this product. SEARS assumes no responsibility
for personal injury or property damage sustained by or through the use of this product.
SAVE THESE INSTRUCTIONS
4
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BEFORE YOU BEGIN
Congratulations for selecting the IMAGE¨ RENEW
3500 massage chair. The innovative RENEW 3500
massage chair is designed to melt away stressÑ
relaxing you, stimulating circulation and reducing mus-
cle fatigueÑany time you choose. The convenient
hand control allows you to choose upper-back, lower-
back or whole-back massage. You can also choose
between six massage programs.
Department toll-free at 1-800-999-3756, Monday
through Friday, 6 a.m. until 6 p.m. Mountain Time
(excluding holidays). To help us assist you, please
note the product model number and serial number
before calling. The model number is 831.219910. The
serial number can be found on a decal attached to the
massage chair (see the front cover of this manual for
the location).
For your benefit, read this manual carefully before
using the massage chair. If you have additional
questions, please call our Customer Service
Before assembling the massage chair, please look at
the drawing below and familiarize yourself with the
parts that are labeled.
Headrest
On/off Switch
Circuit Breaker
Power Cord
(On the back)
Cover Pad
Armrest
Armrest
Recline Control
Footrest Control Arm
(On right side)
Hand Control Holder
(On both sides)
Hand Control
Footrest
5
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ASSEMBLY
Place all parts of the massage chair in a cleared area and remove the packing materials. Do not dispose of the
packing materials until the massage chair is fully assembled. Assembly requires only the included allen
wrench.
1. Feed the Recline Shock (20) and the attached cable
between the tubes on the Base (1).
1
5
See the inset drawing. Remove the rubber bands
from the screws in the Base (1). Be sure that the
Arm Brackets (31) inside the tubes on the Base are
Posts
7
pressed against the indicated sides of the tubes.
Align the posts on the Right Armrest (5) with the
tubes on the Base (1). Slide the Right Armrest onto
the Base. Make sure the posts go inside the
1
tubes on the Base. Make sure the cable is
between the posts. Note: You may need to flex
the posts away from the Right Side Shield (7) to
assemble it past the Bracket Screws (see step
4) in the Base.
20
31
1
31
Top View
27
2. Tip the chair onto its right side. Remove the shipping
bracket from the Seat Frame (2) and the Back
Frame (4) by removing the Cotter Pins (26) and
Hairpin Cotters (27). Save the Cotter Pins and
Hairpin Cotters; you will need them for step 3.
2
27
2
4
26
26
Shipping Bracket
27
3. Attach the indicated end of the Recline Shock (20)
to the Back Frame (4) with a Cotter Pin (26) and a
Hairpin Cotter (27).
3
27
2
4
Attach the other end of the Recline Shock (20) to
the Seat Frame (2) with a Cotter Pin (26) and a
Hairpin Cotter (27). Make sure the cable is under
the Recline Shock, as shown in the drawing.
Note: You may need to raise the Back Frame (4)
to the upright position in order to attach the
Recline Shock.
26
26
20
Lift the chair back onto its Base.
6
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4. See the inset drawing. Remove the rubber bands
from the screws. Be sure that the Arm Brackets (31)
inside the tubes on the left side of the Base (1) are
pressed against the indicated sides of the tubes.
4
13
Align the posts on the Left Armrest (6) with the tubes
on the Base (1). Slide the Left Armrest onto the
Base. You may need to flex the posts away from the
Left Side Shield (8) to assemble it past the Bracket
Screws (32) in the Base.
6
Attach the Pillow (13) to the fastener strip.
8
32
1
31
1
31
5. Raise the footrest by pulling on the Footrest Control
Arm (23, not shown). Attach the lower end of the
Right Side Shield (7) to the right side of the Base (1)
with two Arm Cover Screws (35).
5
7
32
35
Attach the lower end of the Left Side Shield (not
shown) to the left side of the Base (1) with two Arm
Cover Screws (not shown).
32
1
Using the included allen wrench, tighten the four
Bracket Screws (32) in the right side of the Base (1).
Tighten the four Bracket Screws (not shown) in the
left side of the Base (1).
Note: Parts of the chair are cut away for clarity
6
6. Plug the cord from the Hand Control (22) into the
socket on the back of the massage chair. Be sure to
align the indicated tabs.
Tabs
22
Socket
7
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HOW TO OPERATE THE MASSAGE CHAIR
HOW TO PLUG IN THE POWER CORD
2
Grounded Outlet Box
Adapter
DANGER:
Improper connection
Surge Suppressor
of the equipment-grounding conductor can
result in an increased risk of electric shock.
Check with a qualified electrician or service-
man if you are in doubt as to whether the
product is properly grounded. Do not modify
the plug provided with the productÑif it will
not fit the outlet, have a proper outlet
Lug
Metal Screw
installed by a qualified electrician.
This product is for use on a nominal 120-volt circuit,
and has a grounding plug that looks like the plug illus-
trated in drawing 1. A temporary adapter that looks
like the adapter illustrated in drawing 2 may be used
to connect the surge suppressor to a 2-pole
receptacle as shown in drawing 2 if a properly
grounded outlet is not available.
Your massage chair, like any other type of sophisticat-
ed electronic equipment, can be seriously damaged
by sudden voltage changes in your homeÕs power.
Voltage surges, spikes, and noise interference can
result from weather conditions or from other appli-
ances being turned on or off. To decrease the possi-
bility of your massage chair being damaged,
always use a surge suppressor with your mas-
sage chair (see drawing 1 below).
The temporary adapter should be used only until a
properly grounded outlet (drawing 1) can be installed
by a qualified electrician.
Surge suppressors are sold at most hardware stores
and department stores. Use only a single-outlet surge
suppressor that is UL 1449 listed as a transient volt-
age surge suppressor (TVSS). The surge suppressor
must have a UL suppressed voltage rating of 400
volts or less and a minimum surge dissipation of 450
joules. The surge suppressor must be electrically
rated for 120 volts AC and 15 amps.
The green-colored rigid ear, lug or the like extending
from the adapter must be connected to a permanent
ground such as a properly grounded outlet box cover.
Whenever the adapter is used it must be held in place
by a metal screw. Some 2-pole receptacle outlet
box covers are not grounded. Contact a qualified
electrician to determine if the outlet box cover is
grounded before using an adapter.
This product must be grounded. If it should mal-
function or break down, grounding provides a path of
least resistance for electric current to reduce the risk
of electric shock. This product is equipped with a cord
having an equipment-grounding conductor and a
grounding plug. Plug the power cord into a surge
suppressor, and plug the surge suppressor into
an appropriate outlet that is properly installed and
grounded in accordance with all local codes and
ordinances.
HOW TO TURN ON THE POWER
Make sure the power
switch on the back of the
chair is in the ÒonÓ position.
Power Button
Next, press the power but-
ton on the hand control; an
indicator will light. Note: If
there is a thin sheet of
1
plastic on the face of the
hand control, remove it.
Grounded Outlet Box
Surge Suppressor
Grounding Pin
HOW TO TURN OFF THE POWER
To turn off the power, press the power button on the
hand control. The power indicator will darken. Return
the power switch on the back of the chair to the ÒoffÓ
position.
Grounding Pin
Grounded Outlet
Grounding Plug
8
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F. Shiatsu Button and Soft and Firm IndicatorsÑThis
button selects either a soft or firm massage when
you are using the three massage zones.
G. Program ButtonÑThis button selects the six pro-
grams.
A
B
H. Program IndicatorsÑThese will light to show
which program is selected.
C
F
D
E
FEATURES OF THE MASSAGE CHAIR
The convenient hand control lets you customize the
type of massage you get each time you use the
massage chair. In the manual mode, you can choose
any combination of upper-back, lower-back and
whole-back massage action. If desired, you can also
position the massage carriage to target a specific area
of your back for a specialized massage.
The control also offers six massage programs: 10-
Minute Lower Back, 10-Minute Upper Back, 10-Minute
Whole Back, 20-Minute Whole Back, 20-Minute Whole
BackÑFirm Massage and 20-Minute Whole
BackÑHard Massage.
G
H
HOW TO USE THE MANUAL MODE
When the power is turned on, the hand control will be
in the manual mode. The
power indicator should be
DESCRIPTION OF THE HAND CONTROL
the only indicator that is lit.
A. Power IndicatorÑLights when the power is on.
B. Power ButtonÑTurns the power on and off.
1. Use the Carriage
Position buttons to
move the massage car-
riage to the location on
your back that you wish
to massage.
C. Carriage Position ButtonsÑManually move the
massage mechanism up and down to target spe-
cific areas of the back for a localized massage.
2. Use the Shiatsu
Direction buttons to
D. Shiatsu Direction Buttons and IndicatorsÑThese
buttons control the rotational direction of the mas-
sage when the Carriage Position Buttons (C) are
used.
begin massaging your
back. You may want to
try alternating the shiatsu directions during your
massage.
E. Back Zones Button and Whole, Lower, and Upper
IndicatorsÑThe Back Zones button selects the
three massage zones. When the ÒWholeÓ indicator
is lit, the massage mechanism will move up and
down, massaging your entire back. When the
ÒLowerÓ indicator is lit, the massage mechanism
will move up and down, massaging your lower
back. When the ÒUpperÓ indicator is lit, the mas-
sage mechanism will move up and down, massag-
ing your upper back.
3. If you like, you can use the Carriage Position but-
tons to move the carriage up and down during the
massage.
9
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HOW TO USE THE MASSAGE ZONES
HOW TO USE THE MASSAGE PROGRAMS
The massage chair also features three massage
zones: upper back, lower back and whole back. The
massage zones are controlled with the Back Zones
button.
In addition to the manual mode and massage zones,
the massage chair offers six massage programs.
1. Press the Program
button repeatedly to
select the desired
1. Press the button once.
The indicator above
mode. A program indi-
cator will light to show
which program is
ÒwholeÓ will light, acti-
vating the whole mas-
sage zone. Press the
button again and the
indicator above ÒlowerÓ
will light, activating the
selected. If the pro-
gram you selected tar-
gets the lower back,
the lower back zone
lower massage zone. Press the button again and
the indicator above ÒupperÓ will light, activating the
upper massage zone. Pressing the button again
will end the massage. Press the button once more
to reactivate the ÒwholeÓ massage zone.
indicator will also light.
If the program you
selected targets the
upper back, the upper
back zone indicator
will also light. If the
2. While you are using
the massage zones,
you can modify the
intensity of the mas-
sage by using the
Shiatsu button to
select a soft or firm
massage.
program you selected targets the whole back, the
whole back zone indicator will also light.
2. Once you have selected a program, sit back, relax
and enjoy the massage. You can change to a dif-
ferent program at any time.
The massage programs and their functions are:
LOWER BACK 1. This program offers a ten-
minute lower back massage.
Note: The massage action will automatically stop
if no buttons on the hand control are pressed for
twenty minutes. This applies to both the manual
mode and the massage zones. To restart the mas-
sage action, simply press the power button on the
hand control and select the desired massage option.
UPPER BACK 2. This program offers a ten-minute
upper back massage.
WHOLE BACK 3. This program offers a ten-
minute massage of your whole back.
WHOLE BACK 4. This program offers a twenty-
minute massage of your whole back.
WHOLE BACK 5. This program offers a twenty-
minute firm massage of your whole back.
WHOLE BACK 6. This program offers a twenty-
minute hard massage of your whole back.
Note: If no buttons on the hand control are
pressed while a program is running, the massage
chair will shut off once the program is finished. To
restart the massage action, simply press the power
button on the hand control and select the desired
massage option.
10
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HOW TO USE THE RECLINE CONTROL
HOW TO USE THE FOOTREST
To recline the chair, simply pull up on the recline
control on the right armrest. Lean back in the chair
until you have reached the desired position. Release
the recline control.
To extend the footrest, pull back on the footrest control
arm on the right side of the chair, until you feel the
control arm lock into place. The footrest will extend.
Recline
Control
Footrest
Control Arm
Footrest
To lower the footrest, simply push the control arm
forward.
To return the chair to the upright position, sit up in the
chair and pull up on the recline control. The chair back
will return to the upright position.
MAINTENANCE
Check the massage chair periodically to make sure
that all parts are properly tightened.
¥ Is the hand control properly connected to the mas-
sage chair? (See assembly step 6 on page 7.)
If the hand control does not function properly, check
the following things:
The massage chair can be cleaned with a low-power
hand-held vacuum or a dry cloth. IMPORTANT: Never
use water or solvents to clean the massage chair.
¥ Is the power cord plugged into a 120-volt outlet?
¥ Is the power switch on the back of the chair in the
ÒONÓ position?
11
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ORDERING REPLACEMENT PARTS
To order replacement parts, simply call our Customer Service Department toll-free at 1-800-999-3756, Monday
through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays). To help us assist you, please be prepared
to give the following information when calling:
¥ The MODEL NUMBER of the product (831.219910)
¥ The NAME of the product (IMAGE¨ RENEW 3500 massage chair)
¥ The SERIAL NUMBER of the product (see the front cover of this manual)
¥ The KEY NUMBER and DESCRIPTION of the desired part(s) (see the PART LIST and EXPLODED DRAWING
in the center of this manual).
Part No. 149261 H02753-C R0998A
Printed in China © 1998 Sears, Roebuck and Co.
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PART LISTÑModel No. 831.219910
R0998A
Key No.
Qty.
Description
Key No.
Qty.
Description
1
2
3
4
5
6
7
8
1
1
1
1
1
1
1
1
1
1
1
10
1
1
1
1
1
1
2
1
1
1
1
1
1
6
6
1
3
2
4
10
4
4
4
4
4
2
2
4
4
4
1
2
2
1
1
Base
Seat Frame
Leg Frame
Back Frame
Right Armrest
Left Armrest
Right Side Shield
Left Side Shield
Right Panel
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
#
4
4
18
8
6
4
1
4
4
4
2
4
4
2
6
2
1
2
2
1
1
1
2
4
1
6
6
1
1
1
1
1
4
4
4
1
4
2
2
2
1
1
1
1
1
3
1
Massage Roller
Massage Screw
Roller Washer
Roller Bolt
Roller Nut
Spring Pin
Circuit Board
Board Spacer
Board Nut
Board Screw
Flat-sided Washer
Brace Washer
Brace Nut
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
Left Panel
Seat Support
Support Hook
Pillow
Cover Pad
Brace Screw
Wire Tie
Chair Back Cover
Cover
Back Brace
Limit Switch
Four-wire Coil
Rear Wheel Axle
Jumper Wire
Power Cord
Power Switch
Fuse
Wire Mount
Bearing Screw
Sensor
Sensor Screw
Sensor Nut
Sensor Bracket
Motor
Fan
Back Cover
Front Endcap
Recline Shock
Shock Actuator
Hand Control
Footrest Control Arm
Leg Link
Link Arm
Cotter Pin
Hairpin Cotter
Shock Nut
Set Screw
Seat Pin
Arm Bracket
Bracket Screw
Arm Screw
Arm Washer
Arm Cover Screw
Pad Frame Screw
Back Cover Screw
Straight Massage Arm
Rear Wheel
Short Massage Spacer
Long Massage Spacer
Massage Motor Nut
Massage Motor
Roll Pin
Drive Capacitor
Belt
Star Washer
Motor Washer
Motor Screw
Leg Frame Spring
Endcap Screw
Rear Endcap
Long Massage Spring
Seat Frame Endcap
Sensor Wire
Shiatsu Capacitor
Cover Bracket
Upper Switch Cover Bracket
Lower Switch Cover Bracket
Tec Screw
Short Massage Spring
Right Bent Massage Arm
Left Bent Massage Arm
UserÕs Manual
Note: Ò#Ó indicates a non-illustrated part. Specifications are subject to change without notice. To order replacement
parts, see the back cover of this manual.
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