®
Explorer 3170HD
High Definition Digital Interactive Set-Top
User’s Guide
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Object and Liquid Entry
Grounding
Never push objects of any kind into this product
through openings as they may touch dangerous voltage
points or short out parts that could result in a fire or
electric shock. Do not expose this set-top to liquid or
moisture. Do not place this set-top on a wet surface.
Do not spill liquids on or near this set-top.
This set-top has a two-prong plug. Properly ground
(earth) this set-top by inserting the plug into a
grounded electrical, two-socket outlet. If this plug is
polarized, it has one wide prong and one narrow prong.
This plug fits only one way.
Accessories
Do not use accessories with this set-top unless
recommended by Scientific-Atlanta.
CAUTION:
To prevent electric shock, match wide blade of
plug to the wide slot, and then fully insert.
Overloading
Do not overload electrical outlets, extension cords, or
integral convenience receptacles, as this can result in a
risk of fire or electric shock. For equipment that
requires battery power or other sources to operate, refer
to the operating instructions for that equipment.
If you are unable to insert this plug fully into the
outlet, contact an electrician to replace your obsolete
outlet.
Servicing
Do not open the cover of this set-top. If you open the
cover, your warranty will be void. Refer all servicing to
qualified personnel only.
Lightning and Power Surges
Ground (earth) your cable system to provide some
protection against voltage surges and built-up static
charges. Plug your set-top into a surge protector to
reduce the risk of damage from lightning strikes and
power surges. If you have questions, call your cable
service provider.
Damage that Requires Service
For damage that requires service, unplug this set-top
from the electrical outlet. Refer to the “Limited
Warranty” at the end of this guide if your set-top does
not operate when plugged into your electrical outlet and
connected to the cable television outlet.
Power Cord Protection
Arrange all power cords so that people cannot walk on
the cords, place objects on the cords, or place objects
against the cords, which can damage the cords. Give
particular attention to the cords at the point at which
the cord connects to the plug, at electrical outlets, and
at the places where the cords exit the set-top.
Screen Burn-In Warning
Please refer to the user’s guide that came with your
high-definition television (HDTV) for an important
message regarding images being permanently “burned
in” to your HDTV screen.
Power Sources
A label on this set-top indicates the correct power
source for this set-top. Operate this set-top only from
an electrical outlet that has the voltage and frequency
that the label indicates.
If you are unsure of the type of power supply to your
residence, consult your cable service provider or your
local power company.
3
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In This Guide
Welcome! .................................................................................................................... 5
Before You Begin ....................................................................................................... 8
Connecting the Set-Top ............................................................................................. 9
Setting Up Your Remote ......................................................................................... 15
TV Codes for the Remote ........................................................................................ 18
VCR Codes for the Remote ..................................................................................... 20
AUX Codes for the Remote ..................................................................................... 22
CBL Codes for the Remote ...................................................................................... 23
Setting Up Advanced Features for the Remote .................................................... 24
Using the Explorer 3170HD Set-Top ..................................................................... 27
Setting Up the VCR Commander Service .............................................................. 29
VCR Commander Service Codes ............................................................................ 33
Scheduling a VCR Recording ................................................................................ 36
Troubleshooting ...................................................................................................... 38
Index ......................................................................................................................... 43
4
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Welcome!
Congratulations! You are now the owner of
To start enjoying the most advanced
television picture available, first read the
important information contained in this
user’s guide. It is filled with information
that will allow you to enjoy your Explorer
3170HD Set-Top for years to come.
one of the most advanced set-top boxes on
the market. Scientific-Atlanta’s Explorer®
3170HD Set-Top represents the latest in
technical innovation allowing you the
ability to view cable television program-
ming for high-definition television (HDTV)
as well as standard-definition television
(SDTV). The Explorer 3170HD Set-Top
also provides you with the ability to
experience the fullest television experience
including video-on-demand (VOD), if
offered by your cable service provider. Just
ask your cable service provider if these
exciting services are available in your area.
Once you’ve read the user’s guide, call
your cable service provider. To activate
your service, you must provide them with
the serial number of your set-top. You can
locate this number on the back of your set-
top, or on the outside carton label. This
number is very important so you will want
to be sure to jot it down with the other
information requested on page 7.
5
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Contents
The Explorer 3170HD Set-Top carton
contains the following items:
an AllTouch 2400 remote
control, including batteries
an Explorer 3170HD Set-Top
an IR Blaster, for use with
the VCR Commander™ Service*
a 10-ft YPbPr (component video) cable
a power cord
a 10-ft audio/video cable
a 10-ft audio cable
this User’s Guide
a warranty card
two“Y” cables
(one white, one red)
*Contact your cable service provider to see if this service is available in your area.
6
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Serial Number and MAC Address
You must know your serial number in order
set-top serial number and MAC address:
to receive digital cable services. In
addition, Scientific-Atlanta may need to
know your serial number to provide
technical assistance.
Serial Number (from the label on the back
of the set-top): __________________
MAC Address (from the label on the back
of the set-top): __________________
Use the space provided here to record your
MACAddress
0003B4287797
Serial Number
SABDQXTL
N0006246618
Device Codes
Your IR Blaster and your remote control
use codes to operate various other devices,
such as a TV, VCR, or DVD player. After
you program these codes (later in this
guide), you should record the codes here
for future reference.
Remote Control codes:
AUX:__________ VCR:__________
TV:____________ CBL:__________
VCR Commander Service code:_________
Important Phone Numbers
Before you connect your set-top to your
cable service provider here:
HDTV, you must contact your cable
service provider and ask them to turn on
cable services for your set-top. In addition,
you may need to contact your cable service
provider for troubleshooting or other
issues. Record the phone number for your
____________________________________
If you believe that your equipment needs
repair or replacement, contact Scientific-
Atlanta at 1-866-212-2141.
Explorer eClub
For additional information about your set-
top, Scientific-Atlanta invites you to join
the Explorer eClub. This online club
provides news and “what’s up” informa-
tion about the Explorer 3170HD Set-Top
and offers you a chance to win prizes.
To join the Explorer eClub, you must know
the serial number of your set-top. You can
access the Explorer eClub on the Internet at
the following web address:
7
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Before You Begin
•
Read the IMPORTANT RULES FOR
SAFE OPERATION section of this
guide.
•
If you plug the set-top into an outlet
that is controlled by a wall switch, keep
the switch in the ON position. The on-
screen guide is updated nightly. If the
wall switch is in the OFF position,
your set-top will not receive the latest
programming updates.
•
Locate the serial number for your set-
top, which is on a bar code on the back
panel of the set-top. You will need this
serial number to join the Explorer
eClub. Also, if your system requires
troubleshooting in the future, your
cable service provider or Scientific-
Atlanta may ask for the serial number.
•
•
Keep the top of the set-top free of all
objects and electronic devices, including
your TV.
It is recommended that you connect a
surge protector to your cable equip-
ment and electronic devices.
Back Panel Connectors
THIS DEVICE IS INTENDED TO BE ATTACHED
TO RECEIVER THAT IS NOT USED TO
A
RECEIVE OVER-THE-AIR BROADCAST
SIGNALS. CONNECTION OF THIS DEVICE
IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS AND IS IN VIOLATION
OF THE FCC RULES, PART 15.
DIGITAL
AUDIO
OUT
0003B4287797
SABDQXTL N0006246618
IR
CABLE
OUT
L
CABLE
IN
CAUTION
R
RISK OF ELECTRIC SHOCK
DO NOT OPEN
120 VAC
60HZ 5A
120 VAC
60HZ 80W
AVIS: RISQUE DE CHOC
S-VIDEO
OUT
AUDIO
OUT
VIDEO
OUT
Pb
HDTV
Y
Pr
ELECTRIQUE NE PAS OUVRIR
BYPASS
1
2 3 4 5 6
7
8
9
10 11 T10346
1
2
3
Connect the HDTV (Y, Pb, and Pr)
output ports to the HDTV input on
your HDTV. You must use these ports
to provide HDTV signals to your
HDTV.
6
Connect an RCA cable to Video Out to
send a regular video signal to your TV
or VCR. This signal is SDTV.
7
8
9
Connect RCA cables to Audio Out to
send analog audio signals (left and
right) to a stereo receiver or a TV with
stereo inputs.
Record your serial number and MAC
address shown on this label in the
Reference Numbers section of this
guide. These numbers provide
information about your set-top.
Connect a coaxial cable to Cable Out
to send analog audio and video signals
to a TV or VCR. These signals are
SDTV video with mono audio.
Attach the IR Blaster cable to use
with the optional VCR Commander
Service. See Setting Up the VCR
Commander Service later in this
guide.
Connect the coaxial cable that delivers
the signal from your cable service
provider.
10 Connect an optional RF Bypass
module to your set-top. This module
allows you to view one channel while
recording another. Contact your cable
service provider to see if this service is
available.
4
5
Connect an S-Video cable to send an
S-Video signal to your TV or VCR.
This signal is SDTV but higher-
quality than other SDTV connections.
Connect an RCA cable to Digital
Audio Out to send a digital audio
signal to a surround-sound receiver or
other digital audio device.
11 Connect the power cord for another
device to deliver power to that device.
12 Connect the power cord provided to
deliver power to the set-top.
8
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Connecting the Set-Top
Now that you’ve unpacked the Explorer
3170HD Set-Top from its carton, you’re
ready to connect it to your HDTV and
other electronic devices. Follow these
steps and use the connection diagrams on
the following pages to connect the set-top
to your HDTV and other devices.
3. Connect the set-top to your HDTV,
VCR, and other devices as shown in the
diagrams later in this guide. (The
diagrams in this guide do not cover
every possible wiring combination.)
4. Connect the set-top to the coaxial cable
coming from the wall.
5. Plug the set-top and the TV into an AC
power source, but do not turn on your
set-top or HDTV yet.
WARNING:
Electric shock hazard! Unplug all
6. Wait for the front of your set-top to
display one of the following:
electronic devices before connecting
or disconnecting any device cables.
• Current time
• Four dashes (- - - -)
1. Unplug all electronic devices before
connecting the set-top.
Important: It may take several minutes
for the set-top to receive the latest
software, programming, and service
information. When the front panel
displays the time or four dashes, the
update is complete.
2. Contact your cable service provider and
ask them to turn on cable services for
your set-top. Be prepared to give them
the serial number from the back panel
of your set-top. You should have
written this number down on page 7 of
this guide.
7. After the update is complete, press
POWER to turn on your set-top.
8. Turn on the power to your HDTV.
Note: If you do not contact your cable
service provider, your set-top will not
be able to receive some or all of the
available services.
9
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Wiring Diagrams
The diagrams on the following pages show
examples of common ways to connect your
set-top to your HDTV, VCR, and home
theater receiver. However, these diagrams
do not show every possible combination of
devices. Please consult the user’s guides
that came with your other devices for
further information.
Some of the cables shown in the diagrams
may not be included with your Explorer
Set-Top.
Important: Be sure to follow the steps
listed in Connecting the Set-Top. If you
do not do so, your set-top will not be
authorized to receive digital services.
HDTV Formats
Most HDTVs include YPbPr connectors
for component video inputs, and your
Explorer 3170HD Set-Top includes a
YPbPr cable for these inputs.
Check with the store where you purchased
your set-top, or contact Scientific-Atlanta
toll-free at 866-212-2141.
Also, some SDTVs include YPbPr inputs.
Your set-top will not function correctly
with these inputs.
However, some HDTVs only have RGB
inputs. If you have one of these HDTVs,
you may need a connection converter.
Audio Output
To hear stereo sound, you must do one of
the following:
In addition, you may also connect an
S-Video cable from the S-VIDEO OUT
connector on the set-top to the S-VIDEO
connector on the HDTV or VCR. How-
ever, the S-Video connection does not
supply audio. You must also use audio
cables with the S-Video cable.
•
Connect stereo audio cables from the
AUDIO OUT LEFT and RIGHT
connectors on the set-top to the
AUDIO IN LEFT and RIGHT
connectors on your HDTV
If you connect the set-top to your HDTV
using only the coaxial cable at the CABLE
OUT connection, your HDTV will not
receive stereo sound from your set-top.
•
Connect an RCA cable from the
DIGITAL AUDIO OUT on your set-
top to the DIGITAL AUDIO IN on
your HDTV (if equipped) or stereo
receiver
Note: S-Video and coaxial cables only
deliver SDTV programming. They do not
deliver HDTV programming.
10
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Set-Top Connected to HDTV Using Component Video Cable
This diagram shows an Explorer 3170HD
Set-Top connected to an HDTV using the
component video cable (YPbPr). This
setup provides all programming content—
both HDTV and SDTV programming—
through the HDTV inputs on the HDTV.
THIS DEVICE IS INTENDED TO BE ATTACHED
TO RECEIVER THAT IS NOT USED TO
A
RECEIVE OVER-THE-AIR BROADCAST
SIGNALS. CONNECTION OF THIS DEVICE
IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS AND IS IN VIOLATION
OF THE FCC RULES, PART 15.
DIGITAL
AUDIO
OUT
IR
CABLE
OUT
L
CABLE
IN
CAUTION
R
RISK OF ELECTRIC SHOCK
DO NOT OPEN
120 VAC
60HZ 5A
120 VAC
60HZ 80W
AVIS: RISQUE DE CHOC
S-VIDEO
OUT
AUDIO
OUT
VIDEO
OUT
Pb
HDTV
Y
Pr
ELECTRIQUE NE PAS OUVRIR
BYPASS
Cable Input
T10349
Back of Typical HDTV
11
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Set-Top Connected to HDTV Using Component Video Cable and SDTV Video Cable
THIS DEVICE IS INTENDED TO BE ATTACHED
TO
A
RECEIVER THAT IS NOT USED TO
RECEIVE OVER-THE-AIR BROADCAST
SIGNALS. CONNECTION OF THIS DEVICE
IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS AND IS IN VIOLATION
OF THE FCC RULES, PART 15.
DIGITAL
AUDIO
OUT
IR
CABLE
OUT
L
CABLE
IN
CAUTION
R
RISK OF ELECTRIC SHOCK
DO NOT OPEN
120 VAC
60HZ 5A
120 VAC
60HZ 80W
AVIS: RISQUE DE CHOC
S-VIDEO
OUT
AUDIO
OUT
VIDEO
OUT
Pb
HDTV
Y
Pr
ELECTRIQUE NE PAS OUVRIR
BYPASS
12
13
THIS DEVICE IS INTENDED TO BE ATTACHED
TO RECEIVER THAT IS NOT USED TO
A
RECEIVE OVER-THE-AIR BROADCAST
SIGNALS. CONNECTION OF THIS DEVICE
IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS AND IS IN VIOLATION
OF THE FCC RULES, PART 15.
DIGITAL
AUDIO
OUT
IR
CABLE
OUT
L
CABLE
IN
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
R
120 VAC
60HZ 5A
120 VAC
AVIS: RISQUE DE CHOC
ELECTRIQUE NE PAS OUVRIR
60HZ 80W
S-VIDEO
OUT
VIDEO
OUT
AUDIO
OUT
14
Setting Up Your Remote
Your universal remote is configured from
the factory to control your set-top. In
addition, you can program your remote to
control most TV and VCR models, as well
as various additional devices.
2. Remove and safely dispose of the old
batteries.
3. Insert and firmly seat two new AA
batteries (alkaline recommended) into
the battery compartment.
Your remote requires two AA batteries
(included). Alkaline batteries are recom-
mended. If the light on the remote flashes
twice whenever you press a key, the
batteries are weak and should be replaced.
Use the following procedure to replace the
batteries.
T6435
4. Slide the battery cover back onto the
remote control, and snap the cover into
place.
CAUTION:
Make sure you correctly align the
positive (+) and negative (-) terminals
on the batteries to the corresponding
terminals in the remote control.
1. Press forward and lift the lever on the
back cover of the remote control. The
battery cover releases, and then you can
pull up the cover to remove it.
T6434
15
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Programming the Mode Keys
The mode keys are the four buttons arched
across the top of the remote. These buttons
are labeled AUX, VCR, TV, and CBL and
let you specify the device you want to
control when you are using the remote. For
example, to turn on your HDTV, you would
press TV and then press POWER.
POWER
Your remote control arrives from the
factory already programmed with the
following codes:
2. Make sure that the device is turned on.
3. Press SELECT and a mode key (AUX,
VCR, TV or CBL) at the same time
until the light at the top of the remote
blinks twice. For example, to set up the
TV key, press SELECT and TV at the
same time.
TV
0068
VCR 0095
CBL 0458
AUX 1037
These codes operate many popular brands
of electronic devices. Before you program
any new codes into your remote, you
should check to see if the remote already
controls your devices.
4. Enter the code for the device. For
example, if you have a Sony TV, enter
0 0 1 4.
5. Point the remote toward the device.
6. Press POWER, PLAY, or CH+ to test
To test a mode key, turn on a device, press
the mode key for that device, and then
press POWER on the remote.
the device.
7. Did the device operate correctly?
• If yes, this mode key is programmed
correctly. Write down these numbers
on page 7 of this guide. You’re ready
to use the same steps for the other
mode keys.
•
If the device turns off, then the mode
key is probably programmed correctly.
You should not need to program a new
code for that mode key.
•
If the device does not turn off, you
must program a new code for this mode
key.
• If no, repeat these steps using a
different code.
Note: If all of the codes listed for
your brand of device fail to operate
your device properly, go to the
Finding More Codes section of this
guide for instructions.
Follow these steps to program a mode key:
1. Find the code for your brand of device
in one of the code lists in this guide.
The code lists begin on page 18.
Unlocking the CBL Mode Key
Your remote control is already set up to
operate your set-top. The CBL mode key
is locked to keep you from changing this
setting accidentally. If you need to change
this setting to operate another device, you
must “unlock” the CBL mode key.
1. Press the SELECT key and the CBL
key at the same time until the LED
blinks twice.
2. Press 9 9 6.
3. Press CH- to unlock the remote.
Result: You can now set up your CBL key
with a different cable code.
16
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Finding More Codes
If none of the codes listed for your device
work, you can search through the code
library for a valid code.
5. Did the device turn off?
• If no, press ꢀ to go to the next code,
and then press POWER to try again.
1. Turn on the device.
• If yes, press SELECT to confirm the
2. Press SELECT and a mode key (AUX,
VCR, TV, or CBL) at the same time
until the light blinks twice. For
code.
Note: Each code library contains the
following number of codes:
example, to search for a TV code, press
SELECT and TV at the same time.
• TV: 51 codes
• VCR: 56 codes
• AUX: 57 codes
• CBL: 10 codes
3. Using the keypad on the remote, press
9 9 1. The light blinks once.
4. Point the remote toward the device, and
press POWER .
What Code Did I Find?
You can find out which code you used to
program your remote by using the
following procedure.
4. Press 2; then, count the light blinks.
The number of blinks indicates the
second digit in the code.
1. Press SELECT and a mode key (AUX,
VCR, TV, or CBL) at the same time
until the light blinks twice.
5. Press 3; then, count the light blinks.
The number of blinks indicates the third
digit in the code.
2. Using the keypad on the remote, press
6. Press 4; then, count the light blinks.
The number of blinks indicates the
fourth digit in the code.
9 9 0. The light blinks twice.
3. Press 1; then, count the light blinks.
The number of light blinks indicates the
first digit in the code. For example, four
blinks indicates the first digit in the
code is 4. If the light does not blink, the
digit is 0.
7. Write down your codes on page 7 of
this guide.
17
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TV Codes for the Remote
The default code for your TV mode key is 0068.
Envision
0044
0168
0193
0194, 0185, 0193
Brand
Code
Fisher
Fujitsu
Funai
Futuretech
GE
AOC
Admiral
Aiko
0033, 0044
0107, 0477
0106
0194
Aiwa
0715
0035, 0061, 1361, 0065,
0192, 0465, 1161, 0107,
Akai
0044
0761
Alaron
0193
Gibralter
GoldStar
Gradiente
Grunpy
Hallmark
Harley Davidson
Harman/Kardon
Harvard
Hitachi
0031, 0033, 0044
0192, 0033, 0044, 0070
0070, 0067
0193, 0194
0192
0193
0068
0194
AmericaAction
Ampro
Anam
0194
0765
0194
Audiovox
Baysonic
Belcor
Bell & Howell
Bradford
Brockwood
Broksonic
CXC
0106, 0194, 0465, 0637
0194
0033
0030, 0168
0194
0033
0250, 0477
0194
0159, 0070, 0030
0068
0031
Infinity
Inteq
JBL
0068
Candle
0044, 0070
JCB
JVC
0014
0067
Carnivale
Carver
0044
0068
KEC
KTV
Kenwood
Konka
0194
0194, 0044
0044, 0033
0721, 0646, 0642, 0652,
0717
Celebrity
Cineral
Citizen
Concerto
Contec
Craig
Crosley
Crown
0014
0465, 0106
0070, 0044, 0074, 0106
0070
0194
0194
0068
0194
0074, 0044, 0030, 0061,
0065, 0068, 0070, 0107,
0159, 0168, 0180, 0465,
0761, 1161, 1361
0106, 0637, 0033, 0638,
0465
0033
0159
0031, 0033
0788
LG
LXI
0070
0168, 0061, 0068, 0170,
0192, 0761
0030
Logik
Luxman
MGA
Curtis Mathes
0070
0164, 0033, 0044, 0192
0074, 0044, 0033, 0070
0068, 0044, 0193, 1268
0030
0068, 0044
0264
MTC
Magnavox
Majestic
Marantz
Matsushita
Megatron
Memorex
Daewoo
Daytron
Denon
Dumont
Dwin
Electroband
Emerson
0159, 0192
0193, 0477, 0192, 0030,
0070, 0164, 0168, 0264
0031, 0061, 0065, 0761
0035
0014
Midland
Minutz
Mitsubishi
0250, 0194, 0192, 0193,
0477, 0638, 0637, 0033,
0168
0164, 0192, 0033, 0107
18
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VCR Codes for the Remote
Your VCR mode key can control a VCR or a
DVD player. Use these codes to choose one of
those devices.
Harley Davidson
0014
0095
0086
0056, 0014, 0055
0056
Harman/Kardon
Harwood
Hitachi
The default code for your VCR mode key is 0095.
Hughes Network
Systems
JVC
Jensen
KEC
KLH
Kenwood
Kodak
LXI
Lloyd’s
Logik
MEI
MGA
MGN Technology
MTC
Magnavox
Magnin
Marantz
Marta
Matsushita
Memorex
VCR Codes
Brand
Code
0062, 0223
0014
0014, 0051
0055
0049
0254
0051
0081, 0055
0055
0051
Admiral
Adventura
Aiwa
Akai
American High
Asha
Audiovox
Beaumark
Bell & Howell
Broksonic
CCE
Calix
Canon
Carver
Citizen
Colt
Craig
Curtis Mathes
0086
0055, 0081
0049, 0051
0051
0014
0086
0049
0057, 0254
0254
0014, 0254
0049, 0095, 0014, 0053
0254
0095, 0049
0051
0254
0118
0135, 0198, 0223, 0493
0086
0051
0049
0095
0051
0086
0051, 0086, 0061, 0254
0049, 0055, 0074, 0176,
0774
0049, 0176
0118, 0061, 0493, 0014,
0051, 0062, 0049, 0254,
1051, 0053, 0176, 0223,
1176, 1276
Cybernex
Daewoo
0254
0059
Denon
0056
0014
0051
0051
Minolta
0056
Dynatech
Electrohome
Electrophonic
Emerex
Mitsubishi
Motorola
Multitech
NEC
0057, 0062, 0081
0049, 0062
0014, 0086
0055, 0081, 0118
0051
0046
Emerson
0198, 0223, 0135, 0493,
0014, 0051, 0057
0061, 0118
0047, 0049
Nikko
Noblex
Olympus
Optimus
0254
0049
Fisher
Fuji
Funai
GE
0176, 1076, 1176, 0062,
1276, 0051, 1062, 0118
0493, 0198, 0223
0049, 0176, 1176, 1276,
0239, 0630, 1076
0049, 0254, 0051, 0056
0056
0014
0049, 0074, 0062, 0254,
Orion
Panasonic
0774
0014
0051
0014
0061
Garrard
GoldStar
Gradiente
HI-Q
Penney
Pentax
Philco
0049, 0223, 0493
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VCR Codes for the Remote
Philips
Pilot
0095, 0049, 0632
0051
Totevision
Unitech
0051, 0254
0254
Pioneer
PolkAudio
Profitronic
Proscan
Protec
0081
0095
0254
0074, 0774
0086
Vector
0059
0059
0254
Video Concepts
Videosonic
Wards
0049, 0074, 0014, 0061,
0254, 0056, 0062, 0086,
0095, 0774
Pulsar
0053
White Westinghouse 0086, 0223
Quasar
RCA
0049, 0176, 1176
0074, 0056, 0049, 0062,
0254, 0774
0014, 1051
0051
XR-1000
Zenith
0086, 0014, 0049
0053, 0014, 0047, 0223,
0493
Radio Shack
Radix
Randex
Realistic
0051
DVD Codes
Brand
Apex
Denon
Fisher
0014, 0118, 0061, 0062,
0051, 0049
0628, 0630
0053
Code
0686
0504
0684
0536
0665
0587, 0678
0686
0637, 0572
0548
0517, 0689
0553
0535
0517
0585
ReplayTV
Runco
STS
Samsung
Sanky
Sansui
0056
GE
0059, 0254
0053, 0062
0055, 0493, 0014, 0081,
0223
0061, 0118, 0254
0198, 0135, 0057, 0059
0051, 0056, 0014, 0049,
0061, 0118
0059
0062
0086
0254
0086
0047, 0046, 0014, 0049,
0650, 1046
0049, 0095, 0014, 0057
0014
0254
0055
0014, 0055
0049, 0176
0014, 0049, 0051
0014
0632, 0650
0059, 0057
Gradiente
Hitachi
Hiteker
JVC
Kenwood
Magnavox
Marantz
Mitsubishi
Onkyo
Optimus
Oritron
Panasonic
Philips
Sanyo
Scott
Sears
Semp
Sharp
Shintom
Shogun
Singer
Sony
0665
0504, 0646
0553, 0517
0585, 0539, 0646
0536
0536, 0585
0587
0644
0547
0504
0585
Pioneer
Proscan
RCA
Samsung
Sharp
Sylvania
Symphonic
TMK
Tatung
Teac
Technics
Teknika
Thomas
Tivo
Sony
Technics
ThetaDigital
Toshiba
Yamaha
Zenith
0517
0504, 0559
0605, 0517
Toshiba
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AUX Codes for the Remote
Your AUX mode key can control a CD player,
receiver, amplifier, or additional audio devices.
Use these codes to choose one of those devices.
The default code for your TV mode key is 1037.
Sonic Frontiers
Sony
0171
0014, 0504
0043
Technics
Victor
0086
Wards
Yamaha
0171
0902
CD Codes
Brand
Code
0171
Aiwa
Receiver Codes
Brand
CaliforniaAudio Labs 0043
Code
Carver
0171, 0193
ADC
0545
DKK
Denon
Fisher
Genexxa
Harman/Kardon
Hitachi
0014
0887
0193
0046
0171, 0187
0046
0086
Aiwa
Capetronic
Carver
Denon
JVC
1419, 0172, 1103
0545
1103, 1203
1174, 1118
0088
Kenwood
0041, 1041, 1327, 1583,
1584
JVC
Kenwood
0042, 0840, 0051, 0640,
MCS
0053
0695
0171
0171
0043
0171
0171, 0640, 0043
0171
0171
Magnavox
Marantz
Onkyo
Optimus
Panasonic
Philips
Pioneer
Proscan
Quasar
RCA
Sansui
Sony
Sunfire
Technics
Thorens
Victor
1103, 0545, 1203
1203, 1103, 0053
0149
1037, 0545
0053, 1532
1103, 1203, 1283
0545, 1037
1268
0053
1268, 0545, 1037
1103
0172, 1172, 1072, 1272
1327
0053, 1322, 1532, 1323
1203
Krell
Linn
MCS
Magnavox
Marantz
Mission
NSM
Onkyo
Optimus
0882
0046, 0193, 1077, 0014,
0051
0043
0171, 0640
0046, 1076, 1077
0171
0171
0171
Panasonic
Philips
Pioneer
PolkAudio
Proton
0088
0172
0190, 1190
QED
Wards
Yamaha
Quasar
RCA
Realistic
Rotel
0043
0046, 1076, 0193
0193
0171
0171
0171
0193
0051, 0875
1081
Additional Audio Codes
These codes allow you to program your remote to
control cable radio set-top devices.
SAE
Brand
Code
Sansui
Sanyo
Sharp
Jerrold
ScientificAtlanta
Starcom
0473, 0534
0474
0473
Sherwood
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AUX Codes for the Remote
Philips
0906
0906
0409
0335
0703
0092
0345
0092
0368
Amplifier Codes
PolkAudio
Realistic
Sansui
Brand
GE
Harman/Kardon
JVC
Code
0092
0906
0345
Sony
Soundesign
Victor
Wards
Luxman
Marantz
Nakamichi
Optimus
0179
0335, 0906
0335
Yamaha
0409
CBL Codes for the Remote
The default code for your CBL mode key is 0458.
Brand Code
General Instrument 0290, 0490, 0824
Jerrold
Motorola
0290, 0490, 0824
1120
Panasonic
Pioneer
Scientific-Atlanta
0121
0547, 0891, 1891
0458, 0491, 0891, 1891
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Setting Up Advanced Features for the
Remote
This section lists advanced features that
you may or may not choose to set up.
None of these features are required. If you
just want to watch TV, go to Using the
Explorer 3170HD Set-Top, later in this
guide.
Setting Up Volume Control
You can program your Volume and Mute
keys to function in one of two ways:
3. Press SELECT and the appropriate
mode key (AUX, VCR, TV, or CBL) at
the same time until the light blinks
twice.
•
To control the volume on a single device
all the time
4. Using the keypad on the remote, press
•
To control the volume on each device,
depending on the mode key that you
press
9 9 3. The light blinks twice.
5. Do you want the Volume and Mute
keys to operate a single device all the
time?
Note: The default setting is to control
volume through your TV all the time.
• If yes, press the mode key for the
device that you want to control the
volume.
Follow these steps to change the way your
Volume and Mute keys function.
1. Turn on the appropriate device.
• If no, press VOL - to control the
volume through various devices
based on the mode key.
2. Press SETTINGS to access the
General Settings on-screen menu, and
verify that the Audio: Volume Control
setting is set to “Variable.”
6. Point the remote toward the device and
confirm that Volume and Mute function
as expected.
Reassigning Mode Keys
You can program the TV, VCR, and AUX
mode keys on your remote to control other
devices. For example, you can program the
AUX mode key to control a second VCR
device, such as a DVD player.
4. Press the mode key that identifies the
kind of the device you want to control,
and then press the mode key that you
want to change. For example, to
program the AUX key to operate a
television, press VCR and then AUX.
1. Turn on the device.
If you want to reassign a key to its original
mode, you must repeat this procedure.
Instead of pressing two keys in step 4,
press the key that you want to reassign
twice:
2. Press SELECT and CBL at the same
time until the light blinks twice.
3. Using the remote control keypad, press
9 9 2. The mode keys blink twice.
•
to identify the kind of device you want
to control
•
to identify the mode key that you want
to change
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Setting Up Channel Control
By default, the channel keys on your
To enable channel controls in a mode (so
that the channel keys in that mode control
the appropriate device):
remote (CH+, CH-, digits 0-9 and Last)
allow you to change channels on the set-
top, the TV, or a VCR, depending on the
current mode. You can disable or enable
channel control for the TV or VCR mode.
Also, if you have reassigned your AUX
key to control a second TV or VCR, you
can disable or enable channel control for
that device as well. See Reassigning
Mode Keys earlier in this section for more
information.
1. Press one of the following key
combinations until the light blinks
twice:
• To enable channel controls for a TV,
press SELECT and TV at the same
time.
• To enable channel controls for a
VCR, press SELECT and VCR at
the same time.
If you disable the channel control for a TV
or VCR, then the channel keys in that mode
will control channels on the set-top.
• To enable channel controls for both
the TV and the VCR, press SELECT
and CBL at the same time.
To disable channel controls in a mode (so
that the channel keys always control the
set-top):
• To enable channel controls for a TV
or a VCR that is assigned to the AUX
mode key, press SELECT and AUX
at the same time.
1. Press one of the following key
combinations until the light blinks
twice:
2. Using the keypad on the remote, press
9 9 7.
• To disable channel controls for a TV,
press SELECT and TV at the same
time.
3. Press CH +. The light blinks twice to
confirm the change.
• To disable channel controls for a
VCR, press SELECT and VCR at
the same time.
• To disable channel controls for both
the TV and the VCR, press SELECT
and CBL at the same time.
• To disable channel controls for a TV
or a VCR that is assigned to the AUX
mode key, press SELECT and AUX
at the same time.
2. Using the keypad on the remote, press
9 9 7.
3. Press CH -. The light blinks twice to
confirm the change.
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Setting Up Power Control
By default, the power key on your remote
The light blinks twice to indicate that the
change was accepted.
operates the appropriate device for the
current mode. You can choose to set up
this key to operate multiple devices each
time it is pressed, regardless of the current
mode.
If your remote is set to control power on
more than one device, the remote always
defaults to CBL mode after you turn the
devices on or off. Also, if you press Power
within three seconds of pressing any mode
key (VCR, TV, AUX, or CBL), the power
key only affects the associated device. For
example, if you press the VCR key and
then press the Power key within three
seconds, the remote control only turns on
the VCR, regardless of the power control
setting.
To change your power control:
1. Press SELECT and CBL at the same
time until the light blinks twice.
2. Using the keypad on the remote, press
9 9 8.
3. Press one of the following keys to
choose the way the Power key should
operate:
Note: Your cable service provider will send
nightly programming updates to your set-
top (such as program guide information).
You should leave your set-top on at all
times so that it can receive these updates.
• Press TV to turn on the set-top and
then the TV.
• Press VCR to turn on the set-top,
followed by the TV and the VCR.
• Press AUX to turn on the set-top,
followed by the TV and the auxiliary
device.
• Press CBL to turn on the set-top,
followed by the TV, the VCR, and
the auxiliary device.
• Press POWER to control all devices
individually. This is the default
setting.
Putting It Back the Way I Got It
To reset all of the advanced features to the
default settings, except the codes you have
programmed (TV, VCR, AUX, and CBL)
and any mode keys that you may have
reassigned, follow these steps.
1. Press SELECT and CBL at the same
time until the light blinks twice.
2. Using the keypad, press 9 8 0. The
light blinks four times.
That’s it! All of the advanced features have
been reset to their factory defaults.
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Using the Explorer 3170HD Set-Top
After you set up your Explorer 3170HD
Set-Top, and the front panel displays the
current time, you can turn on the set-top
and begin watching TV. Press the POWER
button on the front of the set-top to turn it
on.
Your cable service provider will send
nightly programming updates to your set-
top (such as program guide information).
You should leave your set-top on at all
times so that it can receive these updates.
Using the Mode Keys
Your remote can operate your set-top and
your HDTV, plus two other devices that
you have set up with your remote. The
mode keys across the top of your remote
let you specify the device you want to
control:
If you prefer, you can set up some of these
mode keys to operate other devices. For
example, you can set up your AUX key to
operate a second VCR. See Setting Up
Advanced Features for the Remote
earlier in this guide.
•
AUX controls a CD player, receiver,
amplifier, or other audio devices.
Note: Some of the remote keys may be
disabled in various modes. For example,
Play, Fast Forward, and Rewind do not
function in TV mode.
•
•
•
VCR controls a VCR or DVD player.
TV controls a television.
CBL controls your set-top.
Watching TV
The following keys provide basic control
for your set-top and remote:
•
•
To adjust the volume, use VOL+ and
VOL- on the remote control.
•
To turn your set-top on, press TV and
To view more information about the
then POWER on the remote control.
current program, press INFO.
•
To change the channel, use CH+ and
CH- on the remote control.
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Using the IPG
Your set-top may provide an Interactive
Program Guide (IPG) which organizes
programs and events into listings by
channel, theme, or title. Your cable service
provider should offer a user’s guide for this
service, if it is available in your area.
•
To view the highlighted program, press
SELECT. If you select a program that
is scheduled to occur in the future, the
set-top sets a timer to record the
program automatically. (You must have
the IR Blaster installed to use this
option. See Attaching the IR Blaster
Cable Connector, later in this guide.)
The current channel continues to display in
the upper right corner of the IPG. The
upper left corner displays information
about the highlighted program.
•
The
keys provide additional
functions that vary, based on the current
IPG screen. For example, in many
screens you can use the A key to change
the sort order of programs in the guide.
The IPG screen shows the functions
that are assigned to each of these keys.
•
•
To view or hide the IPG, press Guide.
To view information about a program,
use the arrow keys on the remote
(ꢀ ꢁ ꢂ ꢃ) to highlight the program.
•
To view more detailed information
about the highlighted program, press
INFO.
Changing Your Set-Top Settings
The Explorer 3170HD Set-Top offers two
•
Press SETTINGS once to view the
Quick Settings menu. Press SET-
TINGS again to view the General
settings menu. Press SETTINGS a
third time to hide both settings menus.
menus of settings that you can use to
configure your set-top features, based on
your preferences:
The Quick Settings menu gives you quick
access to some of the more commonly used
settings such as parental control, favorite
channel lists, and sleep timers.
•
•
•
Use the arrow keys to scroll through the
settings options.
Press SELECT to change the high-
lighted setting.
The General Settings menu gives you
access to all of the quick settings plus more
advanced settings, such as on-screen
languages and Personal Identification
Numbers (PINs).
Press INFO to learn more about the
highlighted setting.
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Setting Up the VCR Commander Service
Your cable service provider may offer a
VCR Commander™ Service. This service
gives you a quick and easy way to record
the program you are currently watching or
any program in the future.
To use the VCR Commander service:
•
Your cable service provider must offer
the service.
•
You must attach the IR Blaster
(included) to your set-top, and set up
your set-top to recognize your VCR.
Your set-top includes a device called an IR
Blaster, which enables your set-top to
control your VCR.
This section explains how to set up and use
the VCR Commander service.
Attaching the IR Blaster Cable Connector
2. Locate the port labeled IR on the back
of the set-top.
WARNING:
Electric shock hazard! Unplug all
3. Plug the cable connector into the IR
port.
electronic devices before connecting
or disconnecting any device cables.
4. Reconnect the set-top to the AC power
outlet.
To attach the IR Blaster cable to your set-
top, follow these steps:
1. Make sure that the set-top is not
connected to the AC power outlet.
D
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A
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AUDIO
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CATV
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MEXICO
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CABLE
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AUDIO
OUT
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1394
T8941
29
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Attaching the IR Blaster to Your VCR
1. Refer to your VCR user’s guide to
3. Mount the IR Blaster within 3 inches of
the IR sensor on your VCR by pressing
the IR Blaster against your VCR to
secure it.
locate the IR sensor window. (The IR
sensor is where the VCR receives the
remote control signal.)
2. Remove the covering on the adhesive
strip from the loop tape, which is
attached to the hook fastener on the IR
Blaster.
Notes:
• Locations A , B, C, and D are the
typical places where the IR Blaster
can be attached (within 3 inches of
the IR sensor on your VCR).
Notes:
• Attaching the IR Blaster to the VCR
may be easier if the loop tape
remains attached to the hook
fasteners.
• Do not block the tape insert door on
your VCR.
• After attaching the IR Blaster to the
VCR, the hook and loop fastener
allows you to easily remove the IR
Blaster for cleaning or to move the
VCR.
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Setting Up VCR Commander Service
After you connect the IR Blaster, you must
then press SELECT.
program the code for your brand of VCR
into the memory of the VCR Commander.
Before you begin, make sure that the VCR
is turned off.
7. Press SELECT again to display the
Status menu.
8. Press ꢀ or ꢁ to scroll to Setup and
press SELECT.
Note: At any time during this procedure,
9. Press ꢀ or ꢁ to scroll to VCR Code,
and then press SELECT to display the
VCR Commander Instructions screen.
you can press
or EXIT to manually
record a program on your VCR.
1. Turn on the power to your set-top.
10. Turn to VCR Commander Service
Codes on page 33 of this guide to find
the code choice(s) for your brand of
VCR that you will use in step 11.
2. Press SETTINGS twice to display the
General Settings menu.
3. Press ꢀ or ꢁ to scroll to the Set:
VCR Commander preference; then,
press SELECT.
11. Enter the code for your brand of VCR,
and then press SELECT.
Note: If the menu does not display the
VCR Commander option, contact your
cable service provider to see if this
service is available in your area.
Notes:
• If more than one code is available for
your brand of VCR, use the first code
listed.
4. Press ꢀ or ꢁ to scroll to Setup, and
• If you enter an incorrect number,
then press SELECT.
press
, and then reenter the code.
5. Scroll to VCR Input, and then press
12. Wait for the test process to complete
and the power to your VCR to turn on.
SELECT.
6. Your VCR is connected to your DHCT
by one of the following cable types.
Locate your cable type in this step and
follow the instructions:
13. Did the power to your VCR turn on?
• If yes, press
.
• If no, choose one of the following
• For RF/coaxial cable, choose
Channel 3/4, and then
press SELECT.
options:
– If there are additional code choices
for your brand of VCR; press
and repeat steps 9 through 12 using
the next code in your list of
choices.
• For RCA jacks,
choose Audio-Video,
and then press
SELECT.
– If there are no additional code
choices for your brand of VCR, go
to Searching for Your VCR Code
on page 32 of this guide.
• For S-Video (SVHS),
choose S-Video, and
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Searching for Your VCR Code
If none of the codes listed for your brand of
2. Wait for the test process to complete.
VCR turn on the power to the VCR and
start the recording, then follow these steps
to scan the entire VCR code library. The
scan locates the code that will turn on the
power to your VCR and start the recording:
3. Press SELECT slowly and repeatedly,
and wait for the VCR power to turn on.
Note: If the power to the VCR does not
turn on, call your cable service provider
for help.
1. Enter code 0000, and then press
4. If the power to your VCR turns on,
SELECT.
press
and then go to Setting Up a
Note: The system scans the entire VCR
code library. This process can take
several minutes.
VCR Recording Test to test the code
you selected.
Setting Up a VCR Recording Test
Before setting your VCR to record a
program, complete these steps to verify that
the code you selected operates the
recording function of your VCR.
• If no, press
the following options:
and choose one of
– If the code list (starting on page 33)
contains additional code choices for
your brand of VCR, enter the next
code in your list of choices and
1. Insert a blank tape into your VCR and
turn the VCR off.
2. Press SELECT to begin a recording
press SELECT. Then, go to step 5.
test.
– If the code list does not contain
additional code choices for your
brand of VCR, return to Searching
for Your VCR Code.
3. Wait for the recording process to begin.
4. Did the VCR begin recording?
• If yes, the VCR Commander Service
setup is complete. Press SELECT to
return to the General Settings menu,
or press EXIT to return to watching
TV, or go to Scheduling a VCR
Recording to select a program to
record.
5. Wait for the test process to complete
and the power to your VCR to turn on.
6. Did the power to your VCR turn on?
• If yes, press
, and return to
Scheduling a VCR Recording, later
in this guide.
• If no, contact your cable service
provider for help.
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VCR Commander Service Codes
Find the code for your brand of VCR and use this
code in the Setting Up the VCR Commander
Service section. Start with the first code in the list
and continue through the choices. The most
common codes are listed first.
Daytron
Denon
0034, 0534
0056, 0058, 0556, 0558
0014
Dynatech
Electrohome
0051, 0551, 0651, 0751,
0851
VCR Brand Name Code
Electrophonic
0051, 0551, 0651, 0751,
0851
Action
0331
Admiral
Advantz
Adventura
Aiko
0062, 0562
0370
0014
0292, 0792
0014, 0051, 0420, 0450,
0482, 0551, 0651, 0751,
0851
0067, 0055, 0063, 0075,
0120, 0170, 0256, 0555,
0655, 0755
Emerex
Emerson
0046, 0546
0014, 0016, 0050, 0051,
0057, 0075, 0082, 0102,
0135, 0198, 0222, 0223,
0225, 0226, 0292, 0308,
0309, 0375, 0493, 0516,
0524, 0551, 0557, 0635,
0651, 0657, 0698, 0723,
0751, 0792, 0824, 0851,
0893
Aiwa
Akai
Fisher
0061, 0068, 0080, 0118,
0561, 0618, 0718
0047, 0049, 0547
0014
0062, 0049, 0069, 0074,
0079, 0216, 0254, 0562,
0754, 0854
American High
Asha
Audiovox
0049
0254, 0754, 0854
0051, 0551, 0651, 0751,
0851
0254, 0754, 0854
0118, 0618, 0718
0016, 0135, 0198, 0223,
0225, 009, 0375, 0493,
0516, 0635, 0698, 0723,
0893
Fuji
Funai
GE
Beaumark
Bell & Howell
Broksonic
Garrard
Go Video
0014
0246, 0293, 0364, 0446,
0540
GoldStar
0032, 0051, 0052, 0494,
0551, 0651, 0751, 0851,
0894
0014, 0022, 0422, 0522
0209
0061, 0561
0014
0052, 0089
0082, 0086, 0586
0060, 0560
0014, 0055, 0056, 0058,
0079, 0096, 0119, 0180,
0249, 0306, 0555, 0556,
0558, 0596, 0655, 0755
0081, 0083, 0022, 0055,
0220, 0221, 0398, 0522,
0555, 0581, 0583, 0655,
0720, 0721, 0755, 0898
CCE
Calix
0086, 0292, 0586, 0792
0051, 0551, 0651, 0751,
0851
0049, 0116, 0181
0034, 0534
Gradiente
Grundig
HI-Q
Harley Davidson
Harman/Kardon
Harwood
Headquarter
Hitachi
Canon
Capehart
Carver
Cineral
Citizen
0095, 0160
0292, 0792
0051, 0292, 0551, 0651,
0751, 0792, 0851
0086, 0586
0051, 0061, 0086, 0254,
0285, 0551, 0561, 0586,
0651, 0751, 0754, 0851,
0854
0049, 0055, 0069, 0074,
0176, 0555, 0655, 0755
0065, 0254, 0754, 0854
0034, 0031, 0059, 0101,
0292, 0534, 0559, 0792
Colt
Craig
JVC
Curtis Mathes
Cybernex
Daewoo
33
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Jensen
KEC
0055, 0555, 0655, 0755
0051, 0292, 0551, 0651,
0751, 0792, 0851
0086, 0586
0081, 0083, 0052, 0055,
0398, 0555, 0581, 0583,
0655, 0755, 0898
0049, 0051, 0551, 0651,
0751, 0851
0051, 0551, 0651, 0751,
0851
0014, 0222
0086, 0586
0049
0057, 0075, 0254, 0557,
0657, 0754, 0854
0254, 0754, 0854
0014, 0254, 0754, 0854
0292, 0792
0014, 0049, 0053, 0095,
0117, 0163, 0553
0254, 0754, 0854
0049, 0095, 0160, 0175
0051, 0551, 0651, 0751,
0851
Nikko
0051, 0551, 0651, 0751,
0851
0048, 0267, 0548
0254, 0754, 0854
0240, 0049
0072, 0062, 0051, 0118,
0176, 0446, 0551, 0562,
0618, 0651, 0718, 0751,
0851
Nikon
KLH
Kenwood
Noblex
Olympus
Optimus
Kodak
LXI
Optonica
Orion
0076
0016, 0198, 0309, 0493,
0516, 0698, 0893
0240, 0049, 0091, 0116,
0176, 0239, 0241, 0260,
0392
0049, 0051, 0052, 0054,
0056, 0058, 0068, 0254,
0551, 0556, 0558, 0651,
0751, 0754, 0851, 0854
0056, 0058, 0079, 0119,
0556, 0558
0049, 0223, 0493, 0723,
0893
0049, 0076, 0095, 0417
0051, 0551, 0651, 0751,
0851
Lloyd’s
Logik
MEI
Panasonic
Penney
MGA
MGN Technology
MTC
Magnasonic
Magnavox
Pentax
Philco
Magnin
Marantz
Marta
Philips
Pilot
Matsushita
Memorex
0049, 0176
Pioneer
0081, 0072, 0083, 0176,
0182, 0581, 0583
0034, 0534
0254, 0754, 0854
0069, 0074, 0216
0086, 0586
0060, 0062, 0014, 0049,
0051, 0053, 0061, 0118,
0176, 0254, 0282, 0313,
0551, 0553, 0560, 0561,
0562, 0618, 0651, 0718,
0751, 0754, 0851, 0854
0056, 0119, 0058, 0556,
0558
0081, 0083, 0062, 0057,
0075, 0089, 0187, 0228,
0256, 0457, 0557, 0562,
0581, 0583, 0657, 0687
0062, 0049, 0562
0014, 0086, 0586
0072
Portland
Profitronic
Proscan
Protec
Pulsar
Quarter
Quartz
0053, 0065, 0553
0060, 0560
Minolta
Mitsubishi
0060, 0169, 0560, 0669
0049, 0091, 0176
0062, 0049, 0056, 0058,
0069, 0074, 0079, 0091,
0119, 0120, 0163, 0216,
0254, 0291, 0467, 0556,
0558, 0562, 0754, 0854
0014, 0051, 0551, 0651,
0751, 0851
0051, 0551, 0651, 0751,
0851
0051, 0551, 0651, 0751,
0851
Quasar
RCA
Motorola
Multitech
NAD
Radio Shack
Radix
NEC
0081, 0083, 0052, 0054,
0055, 0064, 0096, 0118,
0471, 0555, 0581, 0583,
0596, 0618, 0655, 0718,
0755
Randex
34
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Realistic
0060, 0062, 0014, 0049,
0051, 0061, 0076, 0080,
0118, 0551, 0560, 0561,
0562, 0618, 0651, 0718,
0751, 0851
Teknika
0014, 0049, 0051, 0066,
0551, 0651, 0751, 0851
0014
0057, 0059, 0071, 0080,
0224, 0226, 0380, 0557,
0559, 0657
Thomas
Toshiba
Ricoh
0048, 0267, 0548
Runco
STS
Salora
Samsung
0053, 0553
0056, 0058, 0556, 0558
0089
0067, 0059, 0065, 0254,
0559, 0754, 0854
Totevision
0051, 0254, 0551, 0651,
0751, 0754, 0851, 0854
0254, 0754, 0854
0059, 0559
0052, 0054
0054, 0059, 0075, 0235,
0559
0254, 0754, 0854
0062, 0014, 0049, 0056,
0058, 0061, 0069, 0074,
0076, 0086, 0095, 0163,
0175, 0226, 0254, 0556,
0558, 0561, 0562, 0586,
0754, 0854
Unitech
Vector
Vector Research
Video Concepts
Sanky
Sansui
0062, 0053, 0553, 0562
0081, 0083, 0014, 0055,
0096, 0285, 0493, 0555,
0581, 0583, 0596, 0655,
0755, 0893
0060, 0061, 0118, 0254,
0282, 0386, 0560, 0561,
0618, 0718, 0754, 0854
0057, 0059, 0135, 0198,
0224, 0225, 0226, 0559,
0635, 0698
0060, 0014, 0049, 0051,
0056, 0058, 0061, 0068,
0071, 0080, 0118, 0119,
0551, 0556, 0557, 0558,
0560, 0561, 0618, 0651,
0657, 0718, 0751, 0851
0059, 0559
Videosonic
Wards
Sanyo
Scott
White Westinghouse 0292, 0792
XR-1000
Yamaha
Zenith
0014, 0049, 0086, 0586
0052
0048, 0047, 0014, 0053,
0547, 0548, 0553
Sears
Semp
Sharp
0062, 0076, 0562
Shintom
Shogun
Singer
Sony
0086, 0586
0065, 0254, 0754, 0854
0086, 0586
0048, 0047, 0014, 0025,
0036, 0046, 0049, 0267,
0289, 0546, 0547, 0548
0267
Sunpak
Sylvania
0014, 0049, 0057, 0095,
0117, 0557, 0657
Symphonic
TMK
0014
0050, 0222, 0254, 0754,
0854
Tatung
Teac
0055, 0555, 0655, 0755
0014, 0055, 0555, 0655,
0755
Technics
0049, 0176, 0260
35
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Scheduling a VCR Recording
If you are using the VCR Commander
select. You can record the program you are
Service, your set-top can help you schedule
programs that you want to record. VCR
Commander automatically starts and stops
at the correct time to record programs you
currently watching, or you can schedule to
record a future program from the IPG or by
setting a timer.
Recording the Current Program
You can record the program you are
currently watching using your remote
control.
5. Put a blank tape in your VCR.
6. Turn off the power to your VCR.
7. Press SELECT to start recording the
program. The set-top displays rEc,
which indicates that recording is in
process.
1. Verify that the power to your set-top is
turned on.
2. Press SETTINGS once while viewing a
full-screen TV program.
Note: Most of the keys on the remote
control will not function while
3. Press ꢀ or ꢁ to scroll to the Start
Recording...Now option.
recording is in process. This ensures
that the recording will not be inter-
rupted accidentally, even if you turn off
the power to the set-top.
4. Press SELECT to set up the recording
process. A screen appears with
instructions for selecting the Input
option of your VCR.
8. Press EXIT to stop recording.
Recording Future Programs Using the IPG
You can program your VCR to record
future TV programs, directly from the IPG.
You can select up to eight programs to
record.
5. Press EXIT to return to the TV
program.
6. Put a blank tape in your VCR.
7. Turn off the power to the VCR.
1. Turn on the power to your set-top and
TV.
Note: When you set a timer from the IPG,
you are setting a one-time only timer for
that program. See Using the VCR Timer
for information about setting 7-day,
weekday only, weekend only, or single-day
timers.
2. Press GUIDE. The IPG appears.
3. Press the arrow keys to locate and
highlight the future program you want
to record, and then press SELECT.
4. Press ꢀ or ꢁ to scroll to Set a VCR
Timer for..., and then press SELECT
to set the timer. The programs that you
have selected to record now appear in
red, and the red REC icon indicates that
a VCR timer is set.
The volume on the set-top will automati-
cally adjust to the maximum level when the
recording begins.
36
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Using the VCR Timer
The VCR Timer sets your VCR Com-
mander Service to record programs at
specific days and times. Use your remote
control to set the channel, day, start time,
and stop time of the programs you want to
record. You can set up to eight timers,
including the timers set from the IPG.
4. Follow the on-screen instructions to set
the recording time. Refer to the user’s
guide that was provided by your cable
service provider for detailed instruc-
tions to set the VCR Timer. Contact
your cable service provider if you do
not have a copy of this guide.
Important: Do not overlap program times
when setting up the VCR timer. A program
that you set to record will not begin
recording until the previous VCR timer
event has stopped.
5. Press
to accept the timer settings.
6. Put a blank tape in your VCR, and then
set the Input option you selected on
your VCR.
7. Turn off the VCR.
1. Turn on the power to your set-top.
8. Press SELECT to set the timer, and
then press EXIT to return to the TV
program.
2. Press SETTINGS twice while viewing
a full-screen TV program.
3. Press ꢀ or ꢁ to scroll to the Timer:
VCR New option, and then press
SELECT.
Cancelling a Future Recording
You can clear (or delete) a scheduled VCR
Timer program from the VCR Timer.
4. Press
to clear (cancel) the timer, and
then press EXIT to return to the TV
1. Turn on the power to your set-top.
program.
2. Press SETTINGS twice while viewing
Note: The program name appears in the
a full-screen TV program.
current CHAN column.
3. Press ꢀ or ꢁ to scroll to the Timer:
VCR ... preference number for the VCR
Timer program you want to clear, and
then press SELECT.
37
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Troubleshooting
If your set-top, remote, or IR Blaster do
If you believe that your equipment needs
repair or replacement, call Scientific-
Atlanta at 1-866-212-2141.
not function as expected, read the following
conditions and suggestions. If the situation
persists, contact your cable service
provider.
Questions about Your Set-Top
No sound
If your set-top does not perform as
expected, check the following conditions:
•
If your setup includes a VCR or stereo,
verify that you have properly connected
them to the set-top.
•
•
•
•
Verify that the power to your TV is
turned on.
•
•
Verify that the volume is turned up.
If plugged into a wall switch, verify the
switch is in the ON position.
Verify that the Bypass feature is
disabled.
Verify that all cables are properly
connected.
The TV screen displays a message
indicating that the set-top is automati-
cally updating its software.
Verify that your TV is connected to the
proper TV input port.
Wait for the time to display on the front
panel of your set-top before continuing
with the installation process. When the
front panel displays the time, the update is
If your set-top does not perform as
expected after checking the power, the
cables, and the output channel, check the
following conditions:
complete.
No picture
•
If your system includes a VCR or
stereo, verify that you have properly
connected them to the set-top.
•
Verify that the set-top Power light is on
and the Bypass light is off.
No color
•
Verify that the current TV program is
broadcast in color.
•
Adjust the TV color controls.
38
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Questions about Your Remote Control
The light flashes twice whenever you
press a key.
The remote control keys do not function
as expected.
The batteries are weak and should be
replaced. Use two AA alkaline batteries.
Make sure that you press the appropriate
mode key for the device you want to
control.
Questions about Your VCR Commander Service
The VCR Commander Service does not
turn on the power to the VCR for the
scheduled recording or did not begin
recording.
The VCR Commander Menu option
does not appear on the screen.
Your set-top is not authorized for VCR
Commander Service, or your cable service
provider does not offer VCR Commander
Service. Call your cable service provider.
•
Make sure that there is a blank tape in
the VCR.
•
•
Turn off the power to the VCR.
After entering your VCR code, the VCR
will not turn on.
Make sure that the IR Blaster is in front
of or within 3 inches of the sensor
window on the VCR.
Try another VCR code for your brand, or
enter 0000. See the instructions in the
Setting Up the VCR Commander
Service section of this guide.
•
•
Make sure that the VCR timer is
properly set. See Using the VCR
Timer in the Scheduling a VCR
Recording section of this guide.
You recorded an on-screen message
(blocked barker), which states that the
channel was not authorized.
Try another VCR code for your VCR
brand, or enter 0000. See the instruc-
tions in the Setting Up VCR Com-
mander Service section of this guide.
The channel, time, or rating was blocked
after the program was set. Verify that
Parental Control is turned off before setting
this recording.
39
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LIMITEDWARRANTY
Explorer ® 3170HD Set-top (for the United States)
Scientific-Atlanta® , Inc.’s (“S-A’s”) Explorer 3170HD set-top enables you to access cable television programming (including programs in
high definition formatting) from your cable operator. Should you experience problems, always consult with your local cable company first to
determine whether the problem is related to the cable network or your Explorer 3170HD set-top.
What does your warranty cover?
•
•
•
Any defect in materials or workmanship that arises during the duration of this warranty.
This limited warranty applies only to the S-A Explorer 3170HD set-top, remote control, and included cabling and accessories.
This limited warranty extends to the original consumer purchaser, or any person receiving this product as a gift from the original
consumer purchaser, and to no other purchaser or transferee.
•
This limited warranty applies only to products purchased from an S-A authorized retailer and operated within the U.S.A.
What is the duration of your warranty?
12 months from purchase date, for labor and parts.
All warranty claims must be made during the 12 month warranty period.
What will we do?
S-A will, at its option, either repair or replace, within a reasonable time, a defective set-top. S-A may choose to replace a defective
•
•
•
set-top at S-A’s option with either a new or reconditioned set-top. Arepaired or replacement set-top will be at least equivalent in
performance to the original set-top.Any repaired or replacement set-top is warranted under the same terms as this Limited Warranty
for a period of 90 days after the date of replacement, or for the remainder of the initial warranty period, whichever is longer.
How do you obtain warranty service?
1.
2.
3.
First, call your cable operator to verify the problem exists with your set-top and not with your cable operator’s network or your in-
home wiring. Most service related problems are due to network related issues and not the set-top.
Once your cable operator has verified that a problem exists with the set-top, call Scientific-Atlanta at the phone number listed
below to get a Return MaterialAuthorization (RMA) number.
You will be asked to provide the following information:
a.
Your name, address, and phone number.
b.
Your set-top model and serial number. Your warranty is void if the model and/or serial number tag is missing, altered,
defaced, or otherwise rendered illegible.
c.
Your set-top purchase date.You will be required to include a copy of a valid proof of purchase from an S-Aauthorized retailer
with your returned set-top.
d.
e.
A brief description of the problem.
If you want an immediate replacement set-top, then provide a Discover, MasterCard or Visa credit card number and expiration
date. Your credit card will not be charged unless certain conditions are met as described below.
4.
If you provided a credit card number, S-A will ship a replacement set-top to you, less cabling, power cord, remote, and accessories
as an “advance exchange.” Return shipping instructions will be included in your replacement set-top carton along with your RMA
number. If you choose to ship the set-top back to S-Ain other packaging, you will be required to pay both shipping costs as well
as insurance charges. S-A will not be liable for set-tops lost, stolen, or damaged in shipment to S-A when packaged in alternative
packaging.
5.
6.
7.
If you did not provide a credit card number, S-A will repair or replace your set-top within a reasonable time period after you return
it to S-A. You will be responsible for providing all return documentation described below as well as paying for both shipping and
insurance charges. Do not include your cabling, power cord, remote, or accessories with your returned set-top. S-A will not be
liable for set-tops lost, stolen, or damaged in shipment to S-A.
You will need to include the following documentation with your returned set-top shipment to S-A:
a.
b.
c.
Your name, address and phone number.
Proof of purchase from an S-A authorized retailer, such as a copy of a receipt.
A brief description of the problem.
For advance exchanges:
a.
b.
c.
If you return your defective set-top to S-A along with all of the required documentation within 14 days from the date you
receive your replacement set-top, only items not covered under your warranty will be charged to your credit card.
If your set-top is not received by S-A within 14 days, the full retail value of the set-top will be charged to your credit card. If
the unit is subsequently received within 30 days, charged amounts will be credited, less a $10 handling fee.
If S-A receives the set-top without valid proof of purchase from an S-A authorized retailer, S-A will charge the credit card for
required set-top repairs. Charged amounts will be credited, less a $10 handling fee, if the required documentation is
subsequently received within 30 days.
40
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What is not covered by your warranty?
•
Costs associated with diagnosing the problem. S-A will not pay cable operator or other service-related expenses or reimburse the
customer for expenses pertaining to the diagnosis of the set-top or network related problems.
Customer instruction. (Your User’s Guide clearly describes how to install, adjust, and operate your set-top.)
Signal reception problems not caused by your set-top.
Improper installation, maintenance or handling, storage, transportation, testing, repair or related adjustments. (Do not open the
cover of this set-top. If you open the cover, your warranty will be void.)
Damage from misuse or neglect.
•
•
•
•
•
•
•
•
•
Aset-top with a trade name or logo other than S-A’s.
A set-top that has been modified or incorporated into other products.
A set-top that has been used for institutional, rental, or other commercial purposes.
A set-top purchased, serviced, or operated outside the U.S.A.
Cosmetic problems or defects resulting from normal wear and tear under ordinary use, which do not affect the performance or use of
the set-top.
•
•
•
•
•
•
•
•
•
•
•
Acts of God, such as, but not limited to, lightning damage.
Damage caused by external electrical fault or electrical surges.
Damage to or loss of any programs or data, or the costs of recovering such programs or data.
Repairs that do not involve defective materials or workmanship are not covered by this warranty.
Costs for the removal, installation, and/or re-installation of any equipment on a customer’s premise.
Accessories not originally included with the Explorer 3170HD set-top.
Units or parts which have been lost or discarded by you.
Batteries for remote control units.
Loss of programming.
Aset-top that does not work with your local cable operator’s network
Any other cause outside of normal usage parameters.
What additional provisions should I be aware of?
•
Because it is impossible for us to know the purposes for which you acquired this set-top or the uses to which you will put this set-
top, you assume full responsibility for the selection of the set-top and for its installation and use. While every reasonable effort has
been made to ensure that you will receive a set-top that you can use and enjoy, S-Adoes not warrant that the functions of the set-
top will meet your requirements or that the operation of the set-top will be uninterrupted or error-free. S-A is not responsible for
problems caused by changes in the operating characteristics of the software you are using, or for problems in the interaction of the
set-top with any other software or hardware, including your TV. Your local cable company may download software onto your set-
top. S-A does not license or warrant such software to you.
How does state law relate to this warranty?
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Disclaimer and Limitation of Remedy
•
•
ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAWARE LIMITED IN DURATION TO THE DURATION
OF THIS LIMITED WARRANTY. NO PERSON,AGENT, DISTRIBUTOR, DEALER OR COMPANYISAUTHORIZED TO
CHANGE, MODIFY OR EXTEND THE TERMS OF THESE WARRANTIES INANYMANNER WHATSOEVER. SOME
STATES DO NOTALLOW LIMITATIONS ON HOW LONGAN IMPLIED WARRANTYMAYLAST, SO THEABOVE
LIMITATION MAY NOTAPPLYTO YOU.
•
IF THE PRODUCT DOES NOT PERFORMAS WARRANTED, YOUR SOLEAND EXCLUSIVE REMEDY SHALLBE
REPAIR OR REPLACEMENT. IN NO EVENT SHALL S-A, ORANYDEALER, DISTRIBUTOR ORAUTHORIZED
SERVICE PROVIDER BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE SET-TOP.
THIS LIMITATIONAPPLIES TO DAMAGES OFANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT OR
INDIRECT DAMAGES, LOST PROFITS, LOST SAVINGS, LOST DATA, OR OTHER SPECIAL, INCIDENTAL,
EXEMPLARYOR CONSEQUENTIAL DAMAGES, WHETHER FOR BREACH OF CONTRACT, TORT OR OTHERWISE,
OR WHETHER ARISING OUT OF THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF S-A, OR ANY
DEALER, DISTRIBUTOR ORAUTHORIZED SERVICE PROVIDER HAS BEENADVISED OF THE POSSIBILITYOF
SUCH DAMAGES, OR OFANY CLAIM BYANY OTHER PARTY. SOME STATES DO NOTALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTALOR CONSEQUENTIALDAMAGES, SO THEABOVE LIMITATION OR EXCLUSION
MAY NOTAPPLY TO YOU.
THIS WARRANTY IS GOVERNED BY THE LAWS OF THE STATE OF GEORGIA,
EXCLUDING ITS CONFLICT OF LAWS RULES.
SCIENTIFIC-ATLANTA, INC.
5030 Sugarloaf Parkway
Lawrenceville, Georgia 30044
USA
Toll-Free Phone number: 1-866-212-2141
41
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United States FCC Compliance
Canada EMI Regulation
This equipment has been tested and found to comply with
the applicable limits of Part 15 of FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
or TV reception, which can be determined by turning the
equipment off and on. The user is encouraged to try to
correct the interference by one or more of the following
measures:
This Class B digital apparatus meets all requirements of
the Canadian Interference Causing Equipment Regula-
tions.
Cet appareil numérique de la classe B respecte toutes les
exigences du Réglement sur le matériel brouilleur du
Canada.
Software and Firmware Use
Scientific-Atlanta, Inc. owns copyrights to the software
included in your set-top and furnishes the software to
your cable service provider under a license agreement.
You may only use or copy this software in accordance
with the terms of your cable service provider.
•
•
•
Increase the separation between the equipment and
receiver
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected
Scientific-Atlanta, Inc. owns copyrights to the firmware
in this equipment. You may only use the firmware in the
equipment in which it is provided. Any reproduction or
distribution of this firmware, or any portion of it, without
the express written consent of Scientific-Atlanta, Inc. is
prohibited.
Consult your cable company or an experienced radio/
TV technician for help
Any changes or modifications not expressly approved by
Scientific-Atlanta could void the user’s authority to
operate the equipment.
Trademarks
Important: The information shown in the FCC Declara-
tion of Conformity paragraph below is a requirement of
the FCC and is intended to supply you with information
regarding the FCC approval of this device. The phone
numbers listed are for FCC-related questions only and
not intended for questions regarding the connection or
operation for this device. Please contact your cable
service provider for any questions you may have
Explorer, Scientific-Atlanta, and the Scientific-Atlanta
logo are registered trademarks of Scientific-Atlanta, Inc.
VCR Commander and “Bringing the Interactive Experi-
ence Home” are trademarks of Scientific-Atlanta, Inc.
regarding the operation or installation of this device.
FCC Declaration of Conformity
This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions:
1) the device may not cause harmful interference, and
2) the device must accept any interference received,
including interference that may cause undesired operation.
EXPLORER® Digital Interactive Set-Top model:
Model 3170HD
Manufactured by: Scientific-Atlanta, Inc.;
5030 Sugarloaf Parkway;
Lawrenceville, Georgia 30042; USA
Telephone 770-236-1077
42
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M
V
Index
MAC address 7
mode keys
VCR codes
for remote control 20
for VCR Commander Service
32, 33
reassigning 24
using 27
A
VCR Commander Service 39
cancelling a future recording
37
additional audio codes 22
advanced features 24
amplifier codes 23
AUX codes 22
P
power control 26
entering your VCR code 31
record the current program
36
recording a program from
the IPG 36
scheduling a recording 36
searching for your VCR code
32
setting a timer to record 37
setting up 31
programming guide 28
R
C
reassigning mode keys 24
receiver codes 22
recording
cancelling a future recording 37
CBL codes 23
CD codes 22
channel control 25
codes
cancelling a recording 37
scheduling 36
recording the current program
36
additional audio 22
amplifier 23
AUX 22
CBL 23
CD 22
DVD 21
receiver 22
TV 18
VCR 20
testing 32
remote
VCR timer
additional audio codes 22
amplifier codes 23
AUX codes 22
CBL codes 23
CD codes 22
channel control 25
DVD codes 21
mode keys 27
power control 26
reassigning mode keys 24
receiver codes 22
setting up 15
troubleshooting 39
TV codes 18
setting 37
volume control 24
W
warranty 40
watching TV 27
wiring diagrams 10
connecting your set-top 8
connections
back panel 8
D
DVD codes 21
E
VCR codes 20
volume control 24
Explorer 3170HD Set-Top
using 27
Explorer eClub 7
S
serial number 7
I
IPG 28
T
selecting a program to record
36
troubleshooting 38
remote 39
IR Blaster
VCR Commander Service 39
TV codes 18
attaching to the set-top 29
attaching to the VCR 30
testing 32
43
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