Sanyo Cordless Telephone CLT 5810 User Guide

UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page i  
INSTRUCTION MANUAL  
CLT-5810  
5.8-GHz  
Cordless Telephone  
with Call Manager Features  
IMPORTANT  
Charge the handset battery pack for a full 15-20 hours before  
using your cordless handset for the first time.  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 1  
CONTENTS  
Getting Started  
Basics  
Introduction/Features ................................inside front cover  
Controls and functions........................................................E2  
Getting started  
Checking the package contents..........................................E4  
Setting up the phone ..........................................................E4  
Mounting the base unit on a wall......................................E9  
Setting menu options .......................................................E11  
Basics  
Making and receiving calls...............................................E14  
Adjusting the handset ringer and earpiece volume.......E15  
Redial..................................................................................E16  
Tone dialing switch-over...................................................E16  
Traveling out-of-range ......................................................E16  
Selecting a different channel............................................E17  
Page....................................................................................E17  
Flash and call waiting ..................................................... E17  
Voice mail waiting indicator.............................................E18  
Directory  
Speed Dial  
Directory  
Storing phone numbers and names................................E19  
Steps for entering names and special characters..........E21  
Making calls with memory dialing ..................................E23  
Chain dialing......................................................................E24  
Editing a stored name and/or phone number ................E25  
Erasing a stored name and phone number....................E27  
Caller ID  
Features  
Speed dial  
Speed dial ..........................................................................E28  
Storing and editing the speed dial ..................................E28  
Making calls with the speed dial......................................E29  
Deleting the speed dial .....................................................E29  
Additional  
Information  
Caller ID features  
Caller ID..............................................................................E30  
When the telephone rings ................................................E30  
Viewing the Caller ID message list ..................................E31  
Deleting information from the Caller ID list....................E32  
Using the Caller ID list ......................................................E34  
Additional Information  
Changing the digital security code..................................E36  
Installing the beltclip.........................................................E36  
Note on power sources.....................................................E37  
Troubleshooting ...............................................................E38  
Technical Information .....................................................E40  
Warranty.............................................................................E41  
Sanyo-On-Site (SOS) Information ...................................E42  
E1  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 2  
Controls and functions  
1
5
2
6
7
14  
3
4
8
9
15  
16  
10  
17  
18  
19  
11  
12  
13  
20  
1. Handset antenna  
2. Beltclip hole  
11. REDIAL/PAUSE key  
12. SELECT key  
3. Headset jack  
13. Handset microphone and  
ringer speaker  
4. Handset battery compartment  
5. Handset earpiece  
14. SPEED DIAL key  
15. END key  
6. LCD display  
16. TALK/FLASH key  
17. #/ (right cursor) key  
18. MEM (memory) key  
19. DELETE/CH key  
7. CID (caller ID)/MENU key  
8.  
(up) VOL (volume)/RING  
key  
key  
9.  
(down) VOL (volume)/RING  
20. Handset charging contacts  
10.  
/TONE/ (left cursor) key  
E2  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 3  
21  
22  
23  
24  
25 26  
21. Base antenna  
22. CHARGE/IN USE LED  
23. PAGE key  
24. Base charging contacts  
25. Telephone line jack  
26. DC IN 9V jack  
E3  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 4  
GETTING STARTED  
Checking the package contents  
Make sure you have received the following items in the package.  
• Base unit  
• Rechargeable battery  
• This instruction manual  
• Belt Clip  
• AC adapter  
Telephone cord  
• Handset  
Setting up the phone  
Do the following steps:  
A. Choose the best location  
B. Install the rechargeable battery pack into the handset  
C. Connect the base unit and charge the handset  
A. Choose the best location  
Here are some important guidelines you should consider:  
• The location should be close to both a phone jack and a  
continuous power outlet that is not switchable.  
• Keep the base and handset away from sources of electrical noise  
such as motors, microwave ovens, and fluorescent lighting.  
• The base should be placed in an open area for optimum range  
and reception.  
• The base can be placed on a desk, tabletop, or mounted on a  
standard wall plate.  
Note:  
If your home has specially wired alarm equipment connected to the telephone  
line, be sure that installing the system does not disable your alarm equipment.  
If you have questions about what will disable your alarm equipment, contact  
your telephone company or a qualified installer.  
E4  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 5  
GETTING STARTED  
B. Install the rechargeable battery pack into the handset  
The handset is powered by a rechargeable battery pack.  
The battery recharges automatically when the handset is placed in  
the base unit.  
IMPORTANT  
Use only the Sanyo rechargeable battery pack supplied with your  
cordless telephone.  
Charge the handset battery pack for at least 15-20 hours before  
using your new cordless telephone for the first time! To maximize  
the charge capacity of your battery pack, DO NOT plug the telephone  
cord into the base unit and wall jack until the battery is fully charged.  
1
2
Press down on the handset battery case  
cover (use the finger indention for a  
better grip) and slide the cover  
downward to remove.  
Plug the battery pack connector (red &  
black wires) into the small, black jack  
inside the battery compartment. (The  
connector notches fit into the grooves  
of the jack only one-way.) Match the  
wire colors to the polarity label in the  
battery compartment, connect the  
battery and listen for a click to  
Red  
Black  
Red Black  
Wire Wire  
ensure connection.  
3
4
Make sure you have a good connection  
by pulling slightly on the battery wires.  
If the connection is secure, the battery  
jack will remain in place.  
Place the battery case cover back on the  
handset by sliding it upwards until it  
clicks into place.  
E5  
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UP015DH(CLT5810) ENG OM 3/10/05 5:20 PM Page 6  
GETTING STARTED  
Low battery alert  
When the battery pack is very low and needs  
to be charged, the phone is programmed to  
eliminate functions in order to save power.  
If the phone is not in use, ¨Low Battery  
¨
appears on the LCD and none of the keys will operate.  
If the phone is in use, ¨Low Battery¨ flashes and the handset beeps.  
Complete your conversation as quickly as possible and return the  
handset to the base unit for charging.  
Notes:  
• The last number dialed in the redial memory and the numbers stored in the  
memory locations are retained for up to 3 minutes while you replace the  
battery pack.  
• Even when the battery pack is not being used, it will gradually discharge over  
a long period of time. For optimum performance, be sure to return the  
handset to the base unit after a telephone call.  
Cleaning the battery charging contacts  
To maintain a good charge, it is  
important to clean the charging  
contacts on both the handset and the  
base unit once a month. Using rubbing  
alcohol, dampen a cloth to clean the  
charging contacts. Then make sure to  
go back over the charging contacts  
with a dry cloth before returning the  
handset to the base to charge.  
Contacts  
Caution: Prevent alcohol from  
prolonged contact with cabinet to  
avoid possible damage to the finish.  
Terminology  
Talk Mode -  
The handset is off the base and the TALK/FLASH key has been  
pressed, enabling a dial tone.  
• Standby Mode -  
The handset is not in use, off the base, and the TALK/FLASH key  
has not been pressed. A dial tone is not present.  
E6  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 7  
GETTING STARTED  
C. Connect the base unit and charge the handset  
1
2
3
Connect the AC adapter  
to the DC IN 9V jack and  
to a standard 120V AC  
wall outlet.  
Route the cord.  
Set the base on a desk  
or tabletop, and place  
the handset in the  
base unit.  
Make sure that the  
CHARGE/IN USE LED  
illuminates.  
If the LED does not illuminate, check to see that the AC adapter  
is plugged in and the handset makes good contact with the base  
charging contacts.  
Notes:  
• Connect the AC adapter to a continuous power supply.  
• Place the base unit close to the AC outlet so that you can unplug the AC  
adapter easily.  
IMPORTANT  
Use only the supplied Sanyo AC adapter. Do not use any other AC adapter.  
• Do not place the power cord so that it creates a trip hazard or where it could  
become damaged and create a fire or electrical hazard.  
E7  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 8  
GETTING STARTED  
• After installing the battery pack in the handset, charge your  
handset at least 15-20 hours before plugging into the phone line.  
4
Place the handset in the base unit for  
15-20 hours without interruption. The  
base unit’s LED light (labeled CHARGE/  
IN USE) illuminates once the handset is  
placed in the base. The LED light will  
illuminate whether the battery pack is  
connected or not.  
If the base CHARGE/IN USE LED light  
does not illuminate:  
• Check to see if the AC adapter is  
plugged into the base unit and the  
electrical wall outlet properly. (Use  
only the supplied AC adapter. Do not  
use any other AC adapter.)  
• Check to see if the handset is sitting  
correctly in the base and making good  
contact with the base unit’s charging contacts.  
5
Once the handset battery pack is fully  
charged, connect the telephone line cord  
to the TEL LINE jack and to a  
telephone outlet.  
Tip:  
If your telephone outlet isn't modular, contact your  
telephone company for assistance.  
Modular  
E8  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 9  
GETTING STARTED  
Mounting the base unit on a wall  
Standard wall plate mounting  
This phone can be mounted on any standard wall plate.  
1
2
Plug the AC adapter into  
the DC IN 9V jack.  
Wrap the AC adapter cord  
inside the molded wiring  
channel as shown.  
3
4
Plug the AC adapter into  
a standard 120V AC  
wall outlet.  
Plug the telephone line  
cord into the TEL LINE  
jack. Wrap the cord inside  
the molded wiring channel  
as shown.  
5
6
Plug the telephone  
line cord into the  
telephone outlet.  
Align the mounting slots on the base with the mounting posts  
on the wall. Then push in and down until the phone is  
firmly seated.  
IMPORTANT  
DO NOT use an AC outlet controlled by a wall switch.  
E9  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 10  
GETTING STARTED  
Direct wall mounting  
If you don't have a standard wall plate, you can mount your phone  
directly to the wall. Before doing this, consider the following:  
• Avoid electrical cables, pipes, or other items behind the mounting  
location that could cause a hazard when inserting screws into  
the wall.  
Try to mount your phone within 5 feet of a working phone jack to  
avoid excessive cable lengths.  
• Make sure the wall material is capable of supporting the weight of  
the base and handset.  
• Use #10 screws (minimum length of 1-3/8 inches) with anchoring  
devices suitable for the wall material where the base unit will  
be placed.  
1
Insert two mounting screws into the wall,  
(with their appropriate anchoring device),  
3-15/16 inches apart.  
Allow about 1/8 of an inch between the  
wall and screw heads for mounting  
the phone.  
2
Refer to steps 1 through 6 on page E9 to  
mount the telephone.  
E10  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 11  
GETTING STARTED  
Setting menu options  
There are five setup options available. They are Automatic Talk,  
CIDCW (Caller ID on Call Waiting), Area Code, Dial and Language.  
Automatic Talk allows you to answer the phone without pressing the  
TALK/FLASH key.  
If the phone rings when Automatic Talk is On, simply remove the  
handset from the base and the phone automatically answers the call.  
If the phone rings when Automatic Talk is Off, you must press the  
TALK/FLASH key to answer the call.  
Automatic Standby allows you to hang up by simply returning the  
handset to the base.  
Changing your Automatic Talk (Auto Talk) and CIDCW:  
1
2
3
When the phone is in standby mode,  
press and hold the CID/MENU key.  
The following screen appears.  
Use the  
VOL/RING or  
VOL/RING key to move the pointer to  
the selection that you would like to change.  
Press the SELECT key to toggle between ¨On¨ and ¨Off¨.  
Press the END key and return the handset to the base unit to  
complete the setting. The handset returns to standby mode.  
E11  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 12  
GETTING STARTED  
Entering your area code  
If you enter a 3-digit area code number in the Area Codeoption, your  
local area code does not appear in Caller ID messages. Do not  
program this option if your calling area requires 10-digit dialing.  
When reviewing Caller ID messages, you will see only the local  
seven digit number. For calls received from outside your local area  
code, you will see a full 10-digit number.  
1
2
When the phone is in standby mode,  
press and hold the CID/MENU key.  
The following screen appears.  
Press the  
Area Code¨.  
VOL/RING key twice to select  
¨
3
4
Press the SELECT key.  
Use the number (0 - 9) or DELETE/CH key  
to enter the 3-digit area code.  
5
6
Press the SELECT key. A confirmation tone sounds and the  
displayed area code is entered.  
Press the END key or return the handset to the base unit to  
complete the setting. The handset returns to standby mode.  
Note:  
When the area code has already been stored in  
memory, the stored area code will be displayed.  
To change it, use the DELETE/CH key and  
number keys to enter the new area code.  
Then press the SELECT key. A confirmation tone sounds. To complete the  
setting, press the END key or return the handset to the base unit.  
E12  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 13  
GETTING STARTED  
Choosing the dialing mode  
Most phone systems use tone dialing which sends DTMF tones  
through the phone lines. However, some phone systems (such as  
those in rural areas) still use pulse dialing. The default setting is tone  
dialing. Depending on your dialing system, set the mode as follows:  
Notes:  
• Make sure your battery pack is fully charged before choosing the  
dialing mode.  
• If you are not sure of your dialing system, set for tone dialing. Make a trial  
call. If the call connects, leave the setting as is. Otherwise set for  
pulse dialing.  
• If your phone system requires pulse dialing and you need to send the DTMF  
tones for certain situations during a call, you may "switch-over" to tone  
dialing. (Refer to "Tone dialing switch-over" on page E16.)  
1
2
When the phone is in standby mode,  
press and hold the CID/MENU key.  
The following screen appears.  
Press the  
VOL/RING key three times to  
select ¨Dial¨.  
3
4
Press the SELECT key to toggle between ¨Tone¨ and ¨Pulse¨.  
Press the END key or return the handset to the base unit to  
complete the setting. The handset returns to standby mode.  
Setting the language  
1
When the phone is in standby mode,  
press and hold the CID/MENU key.  
The following screen appears.  
2
Press the  
select ¨Language¨.  
VOL/RING key four times to  
3
4
Press the SELECT key to toggle between ¨Eng¨, ¨Fr.¨ and ¨Esp¨.  
Press the END key or return the handset to the base unit to  
complete the setting. The handset returns to standby mode.  
E13  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 14  
BASICS  
Making and receiving calls  
Handset On Base  
Handset Off Base  
Pick up the handset  
Press the TALK/FLASH key  
(Automatic Talk: Off), or  
press the TALK/FLASH,  
/TONE/ , #/ , or any  
number key  
(Automatic Talk: On) or pick  
up the handset and press  
the TALK/FLASH key  
To receive  
a call  
(Automatic Talk: Off).  
(Automatic Talk: On).  
1) Pick up the handset.  
2) Press the TALK/FLASH key.  
3) Listen for the dial tone.  
4) Dial the number.  
1) Press the TALK/FLASH key.  
2) Listen for the dial tone.  
3) Dial the number.  
To make  
a call  
OR  
OR  
1) Pick up the handset.  
2) Dial the number, then  
press the TALK/FLASH key.  
Dial the number, then press  
the TALK/FLASH key.  
To hang Press the END key or return the handset to the base  
up  
(Automatic Standby).  
1) Pick up the handset.  
2) Press the TALK/FLASH key.  
3) Listen for the dial tone.  
4) Press the REDIAL/PAUSE  
key.  
1) Press the TALK/FLASH key.  
2) Listen for the dial tone.  
3) Press the REDIAL/PAUSE  
key.  
To redial  
OR  
OR  
1) Pick up the handset.  
2) Press the REDIAL/PAUSE  
key, then press the  
Press the REDIAL/PAUSE  
key, then press the  
TALK/FLASH key.  
TALK/FLASH key.  
Note:  
Refer to page E11 "Setting menu options" to turn on the Automatic Talk feature  
if desired.  
E14  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 15  
BASICS  
Adjusting the handset ringer and earpiece volume  
Handset ringer tone and volume  
Press the volume up key or volume down  
key (labeled as, the  
VOL/RING or  
VOL/RING key) in standby mode to  
select one of five ringer tones and  
volume combinations.  
Earpiece volume  
Pressing the volume up key or volume  
down key (labeled as, the  
VOL/RING or  
VOL/RING key) during a call will  
change the earpiece volume of the  
handset. This setting will remain in effect  
after the telephone call has ended.  
Note:  
When you press volume up key (the  
mode or volume down key (the  
an error tone sounds.  
VOL/RING key) to the maximum  
VOL/RING key) to the lowest mode,  
Temporarily mute ringer  
If the handset is off the base, simply press the END key to  
temporarily mute the incoming ring. The ringer will sound with the  
next incoming call.  
E15  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 16  
BASICS  
Redial  
The REDIAL/PAUSE key redials the last number dialed. The redialed  
number can be up to 32 digits long.  
Tone dialing switch-over  
Some telephone companies use equipment that requires pulse  
dialing (sometimes referred to as rotary dialing).  
If you need to enter tone dialing digits, you can switch-over to tone  
dialing during the call. This feature is useful when you need tone  
dialing to use automated systems, for example, entering your bank  
account number after you have called your bank.  
Initially make your call with the pulse  
dialing mode. Once your call connects,  
press the  
/TONE/  
key. Enter the  
desired number. These digits will be  
sent as tone dialing. Once the call ends,  
the tone mode is canceled and pulse  
dialing mode resumes.  
Notes:  
• This tone feature only applies when the dial mode is set to pulse.  
• This special number can be stored in a memory location. This is referred to as  
Chain dialing (See page E24).  
Traveling out-of-range  
During a call, as you begin to move your handset too far from your  
base unit, noise increases. If you pass the range limits of the base  
unit, your call may be disconnected.  
E16  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 17  
BASICS  
Selecting a different channel  
If you encounter interference while using your phone, you can  
manually change the phone´s channel for clear operation. This  
function works only when the phone is in use. Press the DELETE/CH  
key. ¨Scanning¨ appears on the display, indicating the phone is  
changing to another channel.  
Page  
To locate the handset (while it's off the base),  
press the PAGE key on the base. The handset  
beeps for 60 seconds.  
Paging is canceled when pressing any handset  
key, the PAGE key on the base or when the  
handset is returned to the base.  
Note:  
Paging is also canceled when the phone receives an incoming call.  
Flash and call waiting  
If you have "Call Waiting" service and  
a call waiting tone sounds while you  
are on a call, press the TALK/FLASH key  
to accept the waiting call. There is a  
short pause, then you will hear the  
new caller. To return to the original  
caller, press the TALK/FLASH key again.  
Note:  
You must subscribe through your local telephone company to receive Call  
Waiting service.  
E17  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 18  
BASICS  
Voice mail waiting indicator  
If you subscribe to voice mail service, you can use your cordless  
telephone to access your voice mailbox. The CHARGE/IN USE LED  
light on the base of your phone flashes whenever you have  
messages waiting in your voice mailbox. Just program the SPEED  
DIAL key with your access number and you can get your messages at  
the touch of a button. (The voice mail service provider will supply  
you with the access number. This number may be simply a phone  
number. Refer to the provider’s literature.)  
You may need to occasionally reset the indicator if it continues to  
flash after you have retrieved your messages. To reset the indicator,  
press and hold the PAGE key for 5 seconds.  
Note:  
You must subscribe to voice mail service from your telephone company in  
order to use this feature. The voice mail company will provide you with the  
access number.  
E18  
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UP015DH(CLT5810) ENG OM 3/9/05 10:36 AM Page 19  
DIRECTORY  
Storing phone numbers and names  
Memory Dialing allows you to dial a number by pressing just a  
few keys.  
Your cordless phone stores up to 10 names/numbers in the handset.  
Note:  
In memory dialing operation, you must press a key within 30 seconds or the  
phone will return to standby mode. If you return the handset to the base, the  
phone will return to standby mode also.  
Select Memory  
01  
02 Alison  
1
2
Press the MEM key in standby mode.  
Select Memory¨ is displayed.  
¨
Press the  
VOL/RING or  
VOL/RING key, or enter a number  
(0 - 9) to select the memory location where you would like to  
store the number.  
01:(Empty)  
Press Select  
to edit  
3
4
Press the MEM or SELECT key.  
Press the MEM or SELECT key again.  
Store Name  
¨Store Name¨ appears and a cursor  
flashes indicating that the display is  
ready for the name to be entered.  
If the Edit screen appears, the selected  
memory location is already stored. Then  
you must either edit the entry in this  
location, delete the entry in this location,  
Edit Memory01  
Delete Memory01  
Go Back  
or select ¨Go Back¨ to choose another location.  
5
To enter a name (up to 13 characters), use the number keys.  
• See the "Steps for entering names and special characters."  
(See page E21).  
• Use the #/  
and  
/TONE/  
keys to move the cursor to the  
desired location.  
• Use the DELETE/CH key to delete characters as needed.  
• Press and hold the DELETE/CH key to delete all the characters.  
• If a name is not required, go to step 6.  
E19  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 20  
DIRECTORY  
6
Press the MEM or SELECT key. ¨Store  
Number¨ is displayed. The cursor flashes  
indicating that the display is ready for the  
number to be entered.  
Store Number  
Note:  
You have 30 seconds after pressing the MEM or SELECT key to enter the  
number you wish to store. Otherwise, an error tone will sound and the phone  
will return to standby mode.  
7
Use the number keys to enter the phone  
number. The phone number cannot  
exceed 20 digits.  
Store Number  
9057609944  
Use the REDIAL/PAUSE key to enter a pause in the  
dialing sequence.  
The display shows a ¨P¨. Each pause counts as one digit and  
represents a two second delay of time between the digits.  
Use the DELETE/CH key to delete digits as needed.  
Notes:  
• The pause feature is useful for long distance calling, credit card dialing, or  
sequences that require a pause between digits.  
• The pause key counts as one digit. Pressing the REDIAL/PAUSE key more  
than once increases the length of a pause between numbers.  
8
Press the MEM or SELECT key. You will hear a confirmation tone,  
and the following screen appears. Memory storage is complete.  
For example, if you store a name and  
number into memory location number 01,  
Memory01 Stored  
the display shows ¨Memory01 Stored¨.  
01 SANYO  
After about 2 seconds, the following  
02 Alison  
screen is displayed.  
03 MOM AND DAD  
Repeat steps 2 - 8 to store more numbers.  
9
Press the END key to return to standby mode.  
E20  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 21  
DIRECTORY  
Steps for entering names and special characters  
Refer to the letters on the number keys to select the  
desired characters.  
With each press of a numeric key, the displayed character appears in  
the following order: Upper case letters first, lower case letters next  
and finally the number corresponding to the key.  
If you make a mistake while entering a name  
Use the  
/TONE/  
or #/  
key to move the cursor to the  
incorrect character.  
Press the DELETE/CH key to erase it, then enter the correct character.  
To delete all characters, press and hold the DELETE/CH key.  
Note:  
If the next character uses the same number key, you must press the #/ key  
to move the cursor over. Otherwise the next time you press the number key,  
it changes the character that was previously set.  
E21  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 22  
DIRECTORY  
For example, to enter SANYO.  
1
2
Pick up the handset. Press the MEM key.  
Enter a number or press the  
select a memory location.  
VOL/RING or  
VOL/RING key to  
3
4
Press the MEM or SELECT key.  
Press the MEM or SELECT key again. (When there is information  
already stored in the selected memory location, ¨Edit MemoryXX  
is displayed. See page E25 for information on “Editing a stored  
name and/or phone number”.)  
¨
5
Press 7 four times.  
6
Press 2 once.  
7
Press 6 twice.  
8
Press 9 three times.  
9
Press 6 three times.  
10  
When finished, press the MEM or SELECT key.  
To continue to store the telephone number, proceed to step 7 on  
page E20.  
E22  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 23  
DIRECTORY  
Making calls with memory dialing  
Memory dialing from Standby Mode  
Select Memory  
01 SANYO  
02 Alison  
1
2
3
Press the MEM key. The handset displays  
your programmed memory locations.  
Press the  
VOL/RING or  
VOL/RING key, or enter the number  
(0 - 9) to select the memory location you would like to dial.  
Press the TALK/FLASH key. ¨Talk¨ and the  
volume setting appear on the display.  
Talk  
9057609944  
Then the displayed number is dialed.  
Notes:  
• If you press the SELECT key before the TALK/FLASH key, you can confirm  
the name and the number stored in the selected memory location.  
• Whenever you are using a memory menu screen, you must press a key within  
30 seconds or the phone will return to standby.  
• To exit the memory function without dialing, press the END key. The handset  
returns to standby mode.  
Memory dialing from Talk Mode  
1
Press the TALK/FLASH key. ¨Talk¨ and the volume setting appears.  
Talk  
Talk  
Volume High  
2
3
Press the MEM key.  
Press the VOL/RING or  
key, or enter a number (0 - 9) to select the  
memory location of the desired phone  
number. Press the SELECT key, the  
number is dialed.  
Select Memory  
01 SANYO  
02 Alison  
VOL/RING  
Talk 0:35  
9057609944  
4
To hang up, press the END key.  
E23  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 24  
DIRECTORY  
Chain dialing  
The memory locations on the handset are not limited to phone  
numbers. You can also store a group of numbers (up to 20 digits)  
that you need to enter once your call connects. This is referred to as  
Chain Dialing.  
An example of this is a bank account number. Once you have called  
your bank, and are prompted to enter the account number, press the  
MEM key and select the location number where the special number  
has been stored. Then press the SELECT key.  
Store your special number with an identifying name.  
(Refer to "Storing phone numbers and names" on page E19.)  
E24  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 25  
DIRECTORY  
Editing a stored name and/or phone number  
1
Press the MEM key in standby mode,  
Select Memory¨ is displayed.  
Select Memory  
01 SANYO  
02 Alison  
¨
2
Press the  
VOL/RING or  
VOL/RING  
01:SANYO  
9057609944  
key, or enter a number (0 - 9) to select the  
memory location you would like to edit,  
and press the MEM or SELECT key.  
3
4
Press the MEM or SELECT key a second time.  
The following screen appears with the  
memory location number that you have  
selected in the display.  
Edit Memory01  
Delete Memory01  
Go Back  
Press the  
VOL/RING or  
VOL/RING key to select ¨Edit  
MemoryXX¨, then press the MEM or SELECT key. The following  
screen appears. The cursor flashes,  
indicating that the display is ready for  
the name to be edited. When a name  
Store Name  
SANYO  
has not been stored, the cursor appears  
at the beginning of the second line.  
5
6
Use the /TONE/ , #/ , DELETE/CH, or any number key to edit  
the name. (See page E21.) To edit only the phone number, skip  
this step.  
Store Number  
Press the MEM or SELECT key.  
9057609944  
The following screen appears.  
The cursor flashes indicating that the display is ready for the  
number to be edited.  
7
Use the /TONE/ , #/ , REDIAL/PAUSE, DELETE/CH, or any  
number key to edit the phone number. The phone number  
cannot exceed 20 digits. (See page E20.)  
If you don´t want to change the phone number, skip this step.  
E25  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 26  
DIRECTORY  
8
Press the MEM or SELECT key. If you  
changed either a name or phone number,  
a confirmation display shows up. If it is  
Replace Memory?  
Yes  
No  
correct, press the  
VOL/RING key to  
move the pointer to ¨Yes¨ and press the  
SELECT key. You will hear a confirmation  
tone, and the following screen appears.  
The memory storage is complete.  
Memory01 Stored  
For example, if you store a name and  
number into memory location number 01,  
the display shows ¨Memory01 Stored¨.  
After about 2 seconds, Select Memory  
screen is displayed.  
01 SANYO  
02 Alison  
03 MOM AND DAD  
9
Press the END key to return to standby mode.  
E26  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 27  
DIRECTORY  
Erasing a stored name and phone number  
Select Memory  
01 SANYO  
02 Alison  
1
Press the MEM key in standby mode.  
Select Memory¨ is displayed.  
¨
2
3
Press the  
VOL/RING or  
VOL/RING key, or enter a number  
(0 - 9) to select the memory location you would like to erase.  
Press the MEM or SELECT key.  
The name and phone number selected  
appears with the memory location  
02:Alison  
5452930  
number that you have selected in  
the display.  
4
5
Press the MEM or SELECT key again.  
Edit Memory02  
Delete Memory02  
Go Back  
Press the  
VOL/RING key to move the  
pointer down to ¨Delete MemoryXX¨.  
Delete Memory02?  
Yes  
No  
6
7
8
Press the MEM or SELECT key. ¨Delete  
MemoryXX?¨ appears.  
Press the  
VOL/RING key to move the  
pointer to ¨Yes¨.  
Press the SELECT or DELETE/CH key.  
You will hear a confirmation tone, and  
Memory02 Deleted  
¨MemoryXX Deleted¨ appears.  
9
After about 2 seconds, the display returns  
to the Select Memory screen. You may  
delete the information in another  
memory location (return to step 2)  
or press the END key to return to  
standby mode.  
01 SANYO  
02  
03 MOM AND DAD  
E27  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 28  
SPEED DIAL  
Speed dial  
You can store your most frequently  
dialed number in the Speed Dial  
location. The Speed Dial allows you to  
dial a number with one key press. (There  
is no need to press the TALK/FLASH key.  
The phone will automatically dial the  
number stored). If you subscribe to  
voice mail service, store your access  
number in this location.  
Storing and editing the speed dial  
Store Number  
1
When the phone is in standby mode,  
press and hold the SPEED DIAL key. The  
following display appears.  
If the Edit screen appears, there is a  
number already stored. Press the  
Edit Number  
Delete Number  
Go Back  
VOL/RING or  
VOL/RING key to select  
¨Edit Number¨. Then press the SELECT key.  
Store Number  
800  
2
3
Store the number by following step 7  
under "Storing phone numbers and  
names" on page E20.  
Press the SELECT key.  
You will hear a confirmation tone, and  
Number Stored  
¨Number Stored¨ appears. Memory  
storage is complete.  
Note:  
Number stored in Speed Dial is independent from the numbers stored in  
Memory Dial.  
E28  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 29  
SPEED DIAL  
Making calls with the speed dial  
When the phone is in standby mode, simply press the SPEED DIAL  
key. The number stored in the Speed Dial memory location is  
instantly dialed.  
Note:  
If Speed Dial does not have a stored number, the handset will beep rapidly, and  
the phone will not dial.  
Deleting the speed dial  
1
When the phone is in standby mode,  
press and hold the SPEED DIAL key. The  
following display appears.  
Edit Number  
Delete Number  
Go Back  
2
3
Press the  
VOL/RING or  
VOL/RING key to select  
¨Delete Number¨.  
Delete Number?  
Yes  
No  
Press the SELECT key. The following  
display appears.  
4
5
Press the  
VOL/RING key to move the pointer to ¨Yes¨.  
Press the SELECT or DELETE/CH key.  
You hear a confirmation tone, and the  
following display appears. After about  
2 seconds, the handset returns to  
standby mode.  
Number Deleted  
E29  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 30  
CALLER ID FEATURES  
Caller ID  
You must subscribe to Caller ID service to use this feature.  
When the telephone rings, the Caller ID feature allows you to view  
the caller´s name and phone number on the display before you  
answer the phone. The handset displays the phone number of the  
incoming call, the name, and time. Additionally, you can dial the  
displayed number and store the information for memory dialing.  
Make sure you have turned on the Caller ID on Call Waiting feature.  
(See page E11.)  
When the telephone rings  
1
When the Caller ID message is received, the display shows the  
caller´s phone number along with the date and time. The  
incoming call information is stored in the Caller ID record. If the  
Caller ID service includes the caller´s name, the caller´s name  
appears on the display (up to 15 letters).  
The date and time received  
Caller's name  
Caller's phone number  
5/11 12:30PM  
SANYO  
905-760-9944  
You may receive any one of the following messages:  
When invalid data is received  
“Incomplete Data”  
When a private name is received  
When a private number is received  
When a unknown name is received  
“Private Name”  
“Private Number”  
“Unknown Name”  
When a unknown number is received “Unknown Number”  
2
When you pick up the phone, the display changes to ¨Talk¨.  
(Automatic Talk feature is set to on.)  
Notes:  
• Data errors appear as ¨ ¨.  
• If you answer a call before the Caller ID message is received (for example,  
before the second ring), the Caller ID message will not appear.  
• When the call is received via a telephone company that does not offer Caller  
ID service, the caller´s phone number and name do not appear. (This includes  
international calls.)  
• When the call is via a private branch exchange (PBX), the caller´s phone  
number and name may not appear.  
E30  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 31  
CALLER ID FEATURES  
Viewing the Caller ID message list  
The Caller ID list stores information for up to 30 incoming calls -  
even unanswered calls.  
1
Press the CID/MENU key in standby mode.  
The summary screen appears. The screen  
shows the number of new messages and  
total messages.  
Caller ID  
New :01  
Total:02  
2
Press the  
VOL/RING or  
VOL/RING  
5/17 12:30PM 03  
SANYO  
905-760-9944  
key to display the oldest or latest Caller  
ID message.  
3
4
Press the  
VOL/RING key to see the next message. Or press  
the VOL/RING key to see the previous message.  
Press the END key to return to standby mode.  
Notes:  
• In Caller ID operation, if no key is pressed for more than 30 seconds, an error  
tone sounds and the telephone returns to standby mode.  
• Each message can be up to 15 characters for the phone number and  
the name.  
• The number of calls from the same Caller ID appears next to the received  
time. Once you view the new message, the number will be cleared  
and disappear.  
E31  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 32  
CALLER ID FEATURES  
Deleting information from the Caller ID list  
The cordless phone stores up to 30 messages (Caller ID  
names/numbers). If the phone receives the 31st message, the oldest  
one in the list is automatically deleted. Caller ID data can also be  
deleted manually.  
Deleting a Caller ID message  
1
Press the CID/MENU key in standby mode.  
Display the message to be deleted from  
the Caller ID list by pressing the  
5/17 12:30PM 03  
SANYO  
905-760-9944  
VOL/RING or  
VOL/RING key.  
2
3
Press the DELETE/CH key.  
Delete Message?  
Yes  
No  
Press the  
VOL/RING or  
VOL/RING  
key to select ¨Yes¨ or ¨No¨.  
4
Press the SELECT or DELETE/CH key.  
When the pointer is at ¨Yes¨:  
You will hear a confirmation tone and the Caller ID message is  
deleted. The next Caller ID message is then displayed.  
When the pointer is at ¨No¨:  
The display returns to the Caller ID message.  
Deleting all Caller ID names/numbers  
Caller ID  
New :01  
Total:02  
1
2
3
Press the CID/MENU key in standby mode.  
Press the DELETE/CH key.  
Delete All?  
Yes  
No  
Press the  
VOL/RING or  
VOL/RING key to select ¨Yes¨ or ¨No¨.  
E32  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 33  
CALLER ID FEATURES  
4
Press the SELECT or DELETE/CH key.  
When the pointer is at ¨Yes¨:  
Caller ID  
Total:00  
You will hear a confirmation tone and all  
stored Caller ID messages are deleted.  
When the pointer is at ¨No¨:  
Caller ID  
New :01  
Total:02  
The display returns to the  
summary screen.  
Notes:  
• While using the ¨Delete All?¨ or ¨Delete Message?¨ screen, if no key  
is pressed for more than 30 seconds, an error tone sounds and the handset  
returns to standby mode.  
• If you get an incoming call or page, the deleting operation is canceled and you  
can answer the call or page.  
E33  
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UP015DH(CLT5810) ENG OM 3/9/05 10:37 AM Page 34  
CALLER ID FEATURES  
Using the Caller ID list  
Calling a party from the Caller ID list  
You can place a call from the Caller ID list. The cordless phone stores  
up to 30 messages (Caller ID names/numbers).  
1
2
Press the CID/MENU key. Select the phone  
number that you want to dial by pressing  
5/17 12:30PM 03  
SANYO  
905-760-9944  
the  
VOL/RING or  
VOL/RING key.  
Talk  
9057609944  
Press the TALK/FLASH key. The displayed  
phone number dials automatically.  
Notes:  
• You can place a call from Talk Mode. Press the TALK/FLASH key, then press  
the CID/MENU key. Select the phone number that you want to dial by  
pressing the  
VOL/RING or  
VOL/RING key. Press the SELECT key.  
The displayed phone number will be dialed.  
• You cannot make a call from the Caller ID list if your cordless phone is  
connected to a private branch exchange (PBX).  
Long Distance calls and Area Code Setting/Cancellation  
Pressing 1 while the incoming Caller ID information is displayed  
(in step 1), will set or cancel the prefix ¨1¨ in the display to set up for  
a long distance call. Pressing 3 will set or cancel the stored  
area code.  
Note:  
When a long distance call has been set, ¨1¨ appears in the display.  
E34  
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UP015DH(CLT5810) ENG OM 3/9/05 10:38 AM Page 35  
CALLER ID FEATURES  
Storing Caller ID messages in memory dialing  
Messages (Caller ID names/numbers) shown in the Caller ID list can  
be stored in memory dialing.  
Note:  
You cannot store a Caller ID message if no phone number appears in  
the message.  
1
2
Press the CID/MENU key.  
5/17 12:30PM  
SANYO  
905-760-9944  
Select the phone number to be stored  
from the Caller ID list by pressing the  
VOL/RING or  
VOL/RING key.  
Press the MEM key.  
Select Memory  
01  
02 Alison  
3
4
Press the  
VOL/RING or  
VOL/RING key or enter a number  
(0 - 9) to select the memory location to be stored.  
Press the SELECT key.  
You hear a confirmation tone, and the  
number is stored in memory. The display  
returns to the Caller ID list.  
5/17 12:30PM  
SANYO  
905-760-9944  
Note:  
If a message has already been stored in the selected  
memory number location, a confirmation screen  
is displayed.  
Replace Memory?  
Yes  
No  
Press the  
VOL/RING key to select ¨Yes¨. Press the SELECT key to  
overwrite. The display returns to the Caller ID list.  
E35  
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UP015DH(CLT5810) ENG OM 3/9/05 10:38 AM Page 36  
ADDITIONAL INFORMATION  
Changing the digital security code  
The digital security code is an identification code used to connect the  
handset and the base unit. Normally, setting the code is not  
necessary. The first time you charge your handset, the security code  
is automatically set.  
In rare situation that you suspect another cordless telephone is using  
the same security code, you can change the code.  
1
2
Remove the handset from the base unit. Press and hold the PAGE  
key on the base.  
While holding the PAGE key, place the handset in the base unit,  
and leave it there for more than 3 seconds. A new random  
security code is set.  
Note:  
If the handset battery pack is completely discharged or the battery pack is  
removed, the digital security code will be lost. If this happens, a new security  
code is set automatically the next time the battery pack is charged.  
Installing the beltclip  
To attach the beltclip  
Insert the beltclip into the holes on each side of the handset.  
Press down until it clicks.  
To remove the beltclip  
Pull both sides of the beltclip to release the tabs from the holes.  
E36  
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UP015DH(CLT5810) ENG OM 3/9/05 10:38 AM Page 37  
ADDITIONAL INFORMATION  
Note on power sources  
Battery replacement and handling  
When the operating time becomes short even after a battery is  
recharged, please replace the battery.  
With normal usage, your battery should last about one year.  
Warning: To avoid the risk of personal injury or property damage  
from fire or electrical shock, only use the Sanyo battery  
model and Sanyo adapter model specifically designated for  
this product.  
RECYCLING NICKEL-CADMIUM BATTERIES  
NICKEL-CADMIUM BATTERIES MUST BE DISPOSED  
OF PROPERLY.  
Nickel-cadmium cells are used in the battery pack. Please take your  
used nickel-cadmium battery packs to a store that recycles nickel-  
cadmium batteries.  
Power Failure  
During the period that the power is off, you will not be able to  
make or receive calls with the telephone.  
Caution  
• Use only the specified Sanyo battery pack.  
• Do not remove the battery from the handset to charge it.  
• Never throw the battery into a fire, disassemble it, or heat it.  
• Do not remove or damage the battery casing.  
E37  
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UP015DH(CLT5810) ENG OM 3/9/05 10:38 AM Page 38  
ADDITIONAL INFORMATION  
Troubleshooting  
If your phone is not performing to your expectations, please try  
these simple steps first.  
Symptom  
Suggestion  
The CHARGE/IN  
USE LED won't  
• Make sure the AC adapter is plugged into the  
base and wall outlet.  
illuminate when • Make sure the handset is properly seated in  
the handset is  
placed in the  
base.  
the base.  
• Make sure the charging contacts on the  
handset and base are clean.  
The audio  
sounds weak  
and/or scratchy.  
• Move the handset and/or base to a different  
location away from metal objects or  
appliances and try again.  
• Press the DELETE/CH key to help eliminate  
background noise.  
• Make sure that the handset is not too far from  
the base.  
Can't make or  
receive calls.  
• Check both ends of the telephone line cord.  
• Make sure the AC adapter is plugged into the  
base and wall outlet.  
• Disconnect the AC adapter for a few minutes,  
then reconnect it.  
• Change the digital security code (see page  
E36).  
• Make sure that the handset is not too far from  
the base.  
• Charge the handset.  
E38  
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UP015DH(CLT5810) ENG OM 3/9/05 10:38 AM Page 39  
ADDITIONAL INFORMATION  
Symptom  
Suggestion  
The handset  
doesn't ring or  
receive a page.  
• The battery pack may be weak. Charge the  
battery for 15-20 hours.  
• The handset may be too far away from the  
base unit.  
• Place the base unit away from appliances or  
metal objects.  
• Change the digital security code (see page  
E36).  
• Check the battery pack to ensure that there is a  
secure connection.  
• Make sure ringer volume isn’t “OFF”.  
• Charge the handset.  
Severe noise  
interference.  
• Keep the handset away from microwave  
ovens, computers, remote control toys,  
wireless microphones, alarm systems,  
intercoms, room monitors, fluorescent lights,  
and electrical appliances.  
• Move the base to another location or turn off  
the source of interference.  
The Caller ID  
does not display.  
• The handset was picked up before the second  
ring.  
• The call was placed through a switchboard.  
• Call your local telephone company to verify  
your Caller ID service is current.  
Voice Message  
Indication does  
not work.  
• Contact your local telephone company to  
make sure that your telephone receives FSK  
message signaling.  
E39  
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UP015DH(CLT5810) ENG OM 3/9/05 10:38 AM Page 40  
ADDITIONAL INFORMATION  
Technical Information  
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should always be  
followed to reduce the risk of fire, electric shock and injury to persons, including  
the following:  
1
2
Do not use this product near water, for example, near a bath tub, wash bowl,  
kitchen sink or laundry tub, in a wet basement or near a swimming pool.  
Avoid using a telephone (other than a cordless type) during an electrical storm.  
There may be a remote risk of electric shock from lightning.  
3
4
Do not use the telephone to report a gas leak in the vicinity of the leak.  
Use only the power cord and batteries indicated in this manual. Do not dispose  
of batteries in a fire. They may explode. Check with local codes for possible  
special disposal instructions.  
SAVE THESE INSTRUCTIONS  
Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of  
used batteries according to the instructions.  
I.C. Notice  
TERMINAL EQUIPMENT  
NOTICE:  
This equipment meets the applicable Industry Canada Terminal Equipment Technical  
Specifications. This is confirmed by the registration number. The abbreviation, IC,  
before the registration number signifies that registration was performed based on a  
Declaration of Conformity indicating that Industry Canada technical specifications  
were met. It does not imply that Industry Canada approved the equipment.  
NOTICE:  
The Ringer Equivalence Number (REN) for this terminal equipment is marked on the  
equipment itself. The REN assigned to each terminal equipment provides an  
indication of the maximum number of terminals allowed to be connected to a  
telephone interface. The termination on an interface may consist of any combination  
of devices subject only to the requirement that the sum of the Ringer Equivalence  
Numbers of all the devices does not exceed five.  
RADIO EQUIPMENT  
The term “IC:” before the radio certification number only signifies that Industry  
Canada technical specifications were met.  
Operation is subject to the following two conditions: (1) this device may not cause  
interference, and (2) this device must accept any interference, including interference  
that may cause undesired operation of the device. “Privacy of communications may  
not be ensured when using this telephone”.  
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UP015DH(CLT5810) ENG OM 3/9/05 10:38 AM Page 41  
THE SANYO COMFORT WARRANTY  
WARRANTY APPLICATION  
You, the original retail purchaser, are  
responsible for any costs of  
TRANSPORTING the product to and from  
SANYO Canada Inc. or an authorized  
Sanyo Communications products  
purchased new, unused in Canada  
through a Sanyo Authorized Dealer are  
warranted against manufacturing defects Sanyo Service Depot. You also are  
in materials and workmanship for ONE  
YEAR covering parts and labour, from  
responsible for the cost of any  
MAINTENANCE necessary in respect of  
the date of purchase by the original retail the product.  
purchaser. This warranty only applies in  
WARRANTY BECOMES VOID  
favour of the original retail purchaser of  
the warranted product.  
This warranty becomes void if the  
product’s serial numbers are altered  
or removed or if any repair to the  
product is made other than by SANYO  
Canada Inc. or by an authorized Sanyo  
Service Depot.  
SANYO CANADA INC.’S  
RESPONSIBILITY  
During the warranty period, SANYO  
Canada Inc. will repair, or at our option,  
replace a Communications product  
which shows evidence of a  
LIMITATIONS  
(a). SANYO Canada Inc. reserves the  
right to change or improve the  
design of the model of the product  
warranted hereunder without  
incurring any obligation to make  
any modifications to or to install any  
improvement in or on the product.  
(b). In no event shall SANYO Canada  
Inc. or any of its Authorized Dealers  
be liable for special or consequential  
damage arising from the use of  
this product.  
manufacturing defect in materials or  
workmanship. Replacement PARTS are  
warranted for the remaining portion of  
the warranty period.  
WHAT IS NOT COVERED  
(a) Communications products  
purchased outside Canada.  
(b) Communications products  
purchased in a used condition.  
(c) Communications products  
purchased from non Sanyo-  
authorized dealer.  
(d) Communications products not  
intended for Canadian usage or  
products without appropriate  
Canadian regulatory approvals.  
(e) Problems due to product set-up and  
installation.  
(f) Adjustments that are outlined in the  
Operating Manual.  
(g) Accessory items including antenna,  
and batteries,  
(h) Damage in or due to transportation.  
(i) Damage due to improper  
maintenance, accident, abuse,  
misuse or negligence.  
(j) Damage caused by lightning and  
power surges.  
STATUTORY WARRANTIES  
The above provisions do not preclude  
the operation of any applicable  
provincial statute which in certain  
circumstances may not allow some of  
the limitations and exclusions described  
in this Warranty. Where any terms of this  
Warranty are prohibited by such a  
statute, they shall be deemed null and  
void but the remainder of this warranty  
shall remain in effect.  
HOW TO OBTAIN WARRANTY SERVICE  
Please contact the Sanyo Authorized  
Dealer from whom the product was  
purchased, or contact us directly at:  
ORIGINAL RETAIL PURCHASER’S  
RESPONSIBILITY  
SANYO Canada Inc.  
1-300 Applewood Cres.  
Concord, Ont. L4K 5C7  
(905) 760-9944  
You, the original retail purchaser, must  
present your original, dated bill-of-sale  
together with this warranty to SANYO  
Canada Inc. or to an authorized Sanyo  
Service Depot when you make a claim  
under this warranty.  
1-800-263-2244  
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UP015DH(CLT5810) ENG OM 3/9/05 10:38 AM Page 42  
SOS HELP LINE  
At Sanyo, fulfilling the needs of our customers is a priority. That’s  
why we created our SOS customer service program that  
guarantees satisfaction.  
NATIONWIDE CUSTOMER SUPPORT  
SOS is there to help you. Our friendly and knowledgeable product  
specialists will quickly answer your questions about setup and use  
of Sanyo telephone products. Simply call toll free from anywhere  
in Canada to connect to our no-charge, SOS support and service  
network:  
1-800-263-2244  
between 8:30 am – 7:00 pm EST  
Or visit our website at www.sanyoservice.com, and click the  
Customer Relations button to get access to our FAQ’s (Frequently  
Asked Questions) and other helpful features.  
STAY-AT-HOME CONVENIENCE  
It’s a nuisance making another trip to the store when you’re stuck.  
Now with SOS, all that’s necessary is a quick call from your home  
for product assistance.  
HASSLE-FREE EXCHANGE  
Should your Sanyo telephone require servicing due to a  
manufacturing defect during the warranty period, SANYO Canada  
will ship prepaid a replacement unit* within two business days  
after receiving your defective unit. Consumers are responsible for  
the shipping costs of the unit back to Sanyo.  
• For older, non-current models, replacement units may not be available, in  
which case our regular warranty conditions will apply.  
GUARANTEED QUALITY  
All SOS replacement sets are checked and serviced by factory-  
authorized technicians before being sent out.  
SOS means you never have to worry.  
C.O.D. and/or Collect shipments will not be accepted.  
Unit must be returned to Sanyo in its original box with all  
accessories, i.e.: owner’s manual, battery, adaptor, telephone cord,  
etc.  
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Memo  
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Memo  
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Memo  
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UP015DH(CLT5810) ENG OM 3/9/05 10:38 AM Page 46  
Covered under one or more of the following U.S. patents:  
4,523,058 4,595,795 4,797,916 5,381,460 5,426,690  
5,434,905 5,491,745 5,493,605 5,533,010 5,574,727  
5,581,598 5,650,790 5,660,269 5,661,780 5,663,981  
5,671,248 5,696,471 5,717,312 5,732,355 5,754,407  
5,758,289 5,768,345 5,787,356 5,794,152 5,801,466  
5,825,161 5,864,619 5,893,034 5,912,968 5,915,227  
5,929,598 5,930,720 5,960,358 5,987,330 6,044,281  
6,070,082 6,125,277 6,253,088 6,314,278 6,418,209  
UCZZ01015DZ  
Printed in China  
All rights reserved  
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