Commercial
Vacuum Cleaner
Ownerʼs Guide
SC5700/5800 Series
IMPORTANT
Do not return this product to the
store. Call 1-800-800-8975*
or visit our web site,
for any of the following:
• assembly problems
• replacement of broken or missing
items
• to order replacement parts and
accessories
• to view the repair parts list
• to locate the nearest Sanitaire
Warranty Station
*En Mexico llame al (55) 5343-4384
Index
Important Information................................ 2-4
Warranty....................................................... 4
Quick Reference .......................................... 5
Use............................................................ 6-7
Accessories.................................................. 7
Dust Bag ...................................................... 8
Filter............................................................. 9
Brush Roll .................................................. 10
Brush Roll Belt ........................................... 10
How to Remove Blockages.........................11
PLEASE RETAIN
We suggest you record the model, type and serial
numbers below. They are located on the silver rating
plate on your cleaner. For prompt and complete
service information, always refer to these numbers
when inquiring about service.
Model & Type
Serial No.
It is also important to keep your receipt as proof of
date of purchase.
Part No. 74957_Rev1 (11/04)
©2004 Electrolux Home Care Products Ltd.
Printed in U.S.A.
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To reduce the risk of electric shock, this appliance has a If you prefer, you can write to Electrolux Home Care Products
polarized plug (one blade is wider than the other). This plug North America, Consumer Service, P.O. Box 3900 Peoria,
will fit in a polarized outlet only one way. If the plug does not Illinois 61612, USA. In Canada write to Electrolux Home Care
fit fully into the outlet, reverse the plug. If it still does not fit, Products NorthAmerica, 866 Langs Drive, Cambridge, Ontario
contact a qualified electrician to install the proper outlet. Do N3H 2N7. Refer toThe Sanitaire Limited Warranty for complete
not change the plug in any way.
service information.
DO NOT OIL the motor or the brush roll. The
GENERAL INFORMATION
motor and brush roll are permanently sealed and
lubricated.
Use the cleaner to pick up dirt and dust particles.Avoid picking
up hard or sharp objects that could damage the vacuum
cleaner.
Thermal Cut Off
Service Information
This vacuum cleaner has a special thermostat that protects the
cleaner in case of motor overheating. If the cleaner suddenly
shuts off, push the on/off switch off (0) and unplug the cleaner.
Check the cleaner for a possible source of overheating such as
a full dust cup, a blocked hose or clogged filter. If these condi-
tions are found, fix them and wait at least 30 minutes before
attempting to use the cleaner. After the 30 minute period, plug
the cleaner back in and push the on/off switch on (l). If the
cleaner still does not run, then take it to a Sanitaire/Eureka
Authorized Service Center for repair.
The instructions in this booklet serve as a guide to routine
maintenance. For additional service information, telephone our
toll free number for the nearest Sanitaire/Eureka Authorized
Warranty Station. You should know the model, type and
serial number or date code when you call:
USA: 1-800-800-8975
Mexico: (55) 5343-4384
Canada: 1-800-800-8975
.
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SERVICING OF DOUBLE-INSULATED APPLIANCES
A double-insulated appliance is marked with one or more of the following: The words “DOUBLE
INSULATION” or “DOUBLE INSULATED” or the double insulation symbol (square within a square).
In a double-insulated appliance, two systems of insulation are provided instead of grounding. No
grounding means is provided on a double-insulated appliance, nor should a means for grounding be
added to the appliance. Servicing a double-insulated appliance requires extreme care and knowledge
of the system, and should be done only by qualified service personnel. Replacement parts for a
double-insulated appliance must be identical to the parts they replace.
THE SANITAIRE® COMMERCIAL LIMITED WARRANTY
WHAT THIS WARRANTY COVERS
Your Sanitaire commercial cleaner is warranted to be free from all defects in material and workmanship in normal use FOR A
PERIOD OF ONE YEAR. The warranty is granted only to the original purchaser of the cleaner. The warranty is subject to the
following provisions.
WHAT THIS WARRANTY DOES NOT COVER
• Parts of the cleaner that require replacement under normal use, such as bumpers, bags, bristle strips, belts, light bulbs, hoses,
and impellers.
• Damages or malfunctions caused by negligence, abuse, or use not in accordance with Ownerʼs Guide.
• Defects or damages caused by unauthorized service or the use of other than Genuine Eureka parts.
WHAT THE EUREKA COMPANY WILL DO
The Eureka Company will, at its option, repair or replace a defective cleaner or cleaner part that is covered by this warranty. As
a matter of warranty policy, the Eureka Company will not refund the consumerʼs purchase price.
WARRANTY REGISTRATION
Please fill out and return the warranty registration card accompanying your cleaner.
OBTAINING WARRANTY SERVICE
To obtain warranty service you must return the defective cleaner or cleaner part along with proof of purchase to any Eureka/
Sanitaire Authorized Warranty Station. You will find the nearest location in the Yellow Pages under “Vacuum Cleaners-Service
and Repair.” Be certain that the Warranty Station is “Eureka/Sanitaire Authorized.”
For the location of the nearest Eureka/Sanitaire Authorized Warranty Station or for service information, telephone toll free:
USA: 1-800-800-8975
Mexico: (55) 5343-4384
Canada: 1-800-800-8975
If you prefer, you can write to:
Electrolux Home Care Products Ltd.
Service Division
In Canada write to:
Electrolux Home Care Products Ltd.
866 Langs Drive
P.O. Box 3900
Peoria, IL 61612, USA
Cambridge, Ontario N3H 2N7
If it is necessary to ship the cleaner outside your community to obtain warranty repair, you must pay the shipping charges to the
Eureka/Sanitaire Authorized Warranty Station. Return shipping charges will be paid by the Warranty Station. When returning
parts for repair, please include the model, type, and serial numbers from the data plate on the cleaner.
FURTHER LIMITATIONS AND EXCLUSIONS
Any warranty that may be implied in connection with your purchase or use of the cleaner, including any warranty of
MERCHANTABILITY or any warranty for FITNESS FOR A PARTICULAR PURPOSE is limited to the duration of this warranty.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly provided above. IN NO EVENT SHALL EUREKA BE
LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES THAT YOU MAY INCUR IN CONNECTION WITH YOUR
PURCHASE OR USE OF THE CLEANER. Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary by State.
4
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QUICK REFERENCE
WARNING: Avoid injury. Keep loose clothing, hair,
fingers, and all other parts of body away
from any moving part (such as the revolving
brush). Turn off the switch and unplug the
cleaner before changing the cleaner height
setting.
9
10
12
11
9
9
1
13
11
10
9
3
2
4
9. Hose Retainers (4). Place hose in retainers to store hose
on unit.
10. Electrical Cord Hooks (2). Wrap electrical cord around
them to store electrical cord on unit. The upper cord hook
rotates for quick cord release.
5
6
7
11. Nested Wand Storage. The crevice wand stores inside
the larger wand.
8
12. Carrying Handle. Use this handle to carry unit from one
place to another.
1. Cord Retainer. To use, push electrical cord down into cord
13. Dusting/Upholstery Brush Storage. Store the dusting
retainer.
brush on back of cleaner.
2. ON/OFF Switch. International symbol I means On,
NOTE: WHEN UNIT IS RUNNING, DO NOT ATTEMPT TO
REMOVE ANY OBJECT WHICH PREVENTS THE
BRUSH ROLL FROM TURNING.
International symbol O means Off.
3. Bag Compartment Latch. Pull up on latch to remove bag
compartmentdoorgivingaccesstothedustbag andmotor
filter.
First, turn off unit, unplug from the electrical socket, then
remove object from brush roll area. Ex: sock, rug, etc.
4. Filter Door Latch. Push down on latch and pivot out for
access to the filter compartment. Push up on latch to close
door.
Helpful Information:
5. Stair Handle. To use when cleaning stairs.
Listen to your cleaner. If you notice a change in the
sound of the motor or a change in performance, it could
simply indicate a common usage or maintenance issue.
Such as, a need to raise or lower the carpet height
adjustment, possible blockage in hose or brush roll area,
or a broken or loose brush roll belt. These are all easy to
fix and the instructions are included in this ownerʼs guide.
Becoming familiar with the information in this guide will
help you to get the best possible performance from your
new cleaner for many years to come.
6. Headlight. (On some models.)
7. Handle Release. Step on handle release to pull handle
back to a comfortable operating position.
8. Cleaner Height Setting. An adjustment that raises
or lowers the cleaner base to match the type of floor
surface.
5
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Store Hose and Accessories
HOW TO ASSEMBLE
CAUTION: Assemble the cleaner before using.
CAUTION: Moving parts, make sure on/off switch is in off
(0) position before plugging in.
Nested Wands
NOTE: Features may vary by model yet all parts assemble
the same.
Attach Handle
Dusting
Brush
CAUTION: Do not catch cord under handle.
1
Grooves
2
1. From rear of cleaner, align handle with groove and slide
onto cleaner. If necessary, use thumb and finger pressure
to slide handle into position.
Store Electrical Cord
2. Attach handle with the two 1 inch screws provided in the
assembly packet. Use a Phillips® head screwdriver.
NOTE: Hand tighten with screwdriver to be sure both
screws are firmly seated.
5
6
Cord Hook
Attach Hose
Cord
Retainer
3
Upper Hose
Retainer
7
Plug
6
Cord Hook
4
Hose
5. You will find your cord retainer on the handle above the
upper cord hook. Firmly push the electrical cord down into
the cord retainer. This will place the cord out of the way the
next time you vacuum.
Lower Hose Retainer
6. Next wind the cord around the two cord hooks on the back
side of cleaner.
7. Secure the plug to the cord to prevent unwinding.
8. For quick and easy cord removal, the upper cord hook
swivels.
3. Pick up hose and lay across upper hose retainer.
4. Push the end of the hose in the lower hose retainer to
secure.
6
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HOW TO USE
NOTE: While using accessories, do not place cleaner
on furniture or steps as the brush roll may
cause damage. Place cleaner on floor with the
handle in storage position.
1. To use accessories remove hose from lower hose retainer
by lifting up and twisting.
1
2
2. Place desired accessory onto end of hose or wand.
1. Handle Release. Step on handle release to pull handle
back to a comfortable operating position. To lower handle
completely to the floor, depress handle release a second
time.
Dusting/Upholstery
Brush
Crevice
Store
Wand
Helpful Information:
Operate
Before cleaning under
low furniture, check area
first for objects that might
harm the unit or block the
Hose or Wand
Clean
vacuum hose.
Dusting/Upholstery Brush is for furniture, blinds,
books, lamp shades, shelves, curtains, draperies, cushions
and fabrics.
Under
2. Cleaner Height Setting. An adjustment that raises or
lowers the cleaner base to match the type of floor surface.
With the cleaner cord unplugged, set the adjustment to
lowest setting for maximum carpet cleaning. If the cleaner
is difficult to push, move adjustment to next highest
setting until cleaner is comfortable to push. The brush
roll must reach the carpet for effective cleaning. For ease
in moving the adjustment knob, place handle in operating
position and tilt cleaner back to remove weight from front
wheels.
Crevice Wand cleans corners, stairs, baseboards, and
between cushions.
Nested extension wands to add reach.
WARNING: Avoid injury. Keep loose clothing, hair, fingers,
and all other parts of body away from any
moving part (such as the revolving brush).
Turn off the switch and unplug the cleaner
before changing the cleaner height setting.
• Grasp both wands near ridges.
• Pull apart.
• Turn ridge end to center.
• Push wands together.
7
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ROUTINE MAINTENANCE
The instructions in this booklet serve as a guide to routine
maintenance. To avoid unnecessary service calls, check the
filters, belt, and brush roll often.
Installing New Dust Bag:
PLACE BAG FLANGE
BEND FLAPS FORWARD
➁
➀
ON TOP OF SHELF
NOTE: When vacuuming carpet fresheners or
cleaners, powder, plaster dust, or similar fine
substances, the filters will require more frequent
maintenance.
NOTE: Turn off the switch and unplug the electrical
cord before changing the filter. Never operate
the vacuum cleaner without the filter assembly
in place.
PUSH BAG INTO HOUSING
➂
➃
Removing the Dust Bag:
Style LS, PN 61820
➂
1
Remove dust bag cover by lifting up on latch
and pivoting dust bag cover out and away from
cleaner.
➃
Latch
POSITION BAG BOTTOM
BEHIND RIBS
Reinstalling the Dust Bag Cover:
Place the bottom of the dust bag cover on cleaner lining up
grooves on outer edge of cover with rails on side of cleaner.
Rotate cover up, pressing against cleaner until it locks into
place.
2
Grasp dust bag flaps and pull out from
cleaner.
Flaps
Rails on
Cleaner
Grooves on
inside edge
of bag cover
8
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ROUTINE MAINTENANCE (continued)
Pre-Motor
Filter
How To Clean Filters
1. Remove from cleaner.
2. To remove debris, tap filter against waste container or brush
off. You may also vacuum the filter using a different cleaner.
If filter needs further cleaning, wash under warm running
water.
Pre-Motor Filter
3. When all parts are completely dry, follow the above steps
Check the pre-motor filter each time the dust bag is changed.
Clean or replace as needed.
in reverse to reassemble.
NOTE: Do not put any parts in a dishwasher.
NOTE: Your washable filter may need to be replaced
if cleaning it does not restore cleaning
performance.
To Clean Pre-Motor Filter
1. Remove filter centered in the bottom of the bag
compartment.
Be sure to use GENUINE EUREKA replacement filters.
2. Shake filter to remove excess dust. If necessary, the filter
can be cleaned by vacuuming with another cleaner or
washing with mild detergent.
3. Reinstall filter after completely dry.
Use GENUINE EUREKAreplacement pre-motor filter, Part
No. 71480.
Models equipped with Cartridge Filter (Only
cartridge style filters can be used with these models.)
Check the True HEPA filter each time dust bag is changed.
Replace twice a year or as needed.
True HEPA Cartridge
Latch
PERIODIC MAINTENANCE
How To Change Light Bulb
Filter Door Latch
(Only for models with a headlight)
NOTE: Turn off the power switch and disconnect the
electrical cord before changing light bulb.
To remove True HEPA cartridge filter
1. Lower handle. Remove the screw from lens cover.
2. Pull lens cover from cleaner.
3. Pull old light bulb out of socket.
4. Push new light bulb into socket.
5. Replace lens cover.
1. Push down on filter door latch and pull door away from
cleaner.
2. Push down on HEPA cartridge latch and remove filter.
To replace True HEPA cartridge filter
1. Place bottom tabs of filter cartridge into slots. Rotate filter
toward cleaner, press firmly against cleaner to latch. Make
sure True HEPA cartridge latch is secured on both
sides.
6. Secure with screw.
2. Replace filter door by placing tabs of door into slots on
cleaner. Rotate door up and against cleaner until it locks
into place.
NOTE: To have the benefit of a sealed True HEPAsystem,
you must use one of the True HEPAcartridge filter
systems.
Use GENUINE EUREKAreplacement True HEPAFilter HF5,
PN 61830 or Washable True HEPA Filter WHF5, PN 61840.
Use GENUINE EUREKA replacement light bulb,
Part No. 57940-2.
9
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PERIODIC MAINTENANCE (continued)
Brush Roll
5
The brush roll turns as it sweeps and combs the carpet nap.
Remove hair and threads from the brush roll so it continues
brushing the carpet. To maintain the most efficient cleaning, the
bristles must touch the carpet. To test the bristle length, hold a
ruler against the underneath side of the cleaner. If the bristles
no longer touch the ruler, replace the brush roll.
Brush Roll Belt, Style U, PN 54312B or Long Life
Style U Belt, PN 61120A
The brush roll belt turns the brush roll to agitate, sweep, and
comb the carpet nap. Check the belt regularly to be sure it is in
good condition. Replace the belt if it stretches, cracks or loses
tension. Cut away any hair or threads wound around the brush
roll or the belt pulley because the buildup could cause the belt
to rotate unevenly.
5. Place new brush roll around motor shaft.
6
How To Replace Brush Roll Belt
NOTE: Turn off the switch and unplug the electrical cord
before replacing belt. Belt pulleys can become
hot during normal use. To prevent injury, avoid
touching the motor shaft when changing the
belt.
7
8
6. Place belt around brush roll pulley.
7. Align left end cap with base. Push end cap securely into
place.
1
2
2
8. Push right end cap into base until it snaps into place.
2
1. Lower handle to floor to change belt.
2. Remove three screws indicated by screwdrivers in above
illustration. Lift hood to remove.
NOTE: The carpet height adjustment has to be in the
lowest or highest position to remove or reinstall
the hood.
9
4
IMPORTANT
Motor
Shaft
9. Rotate brush roll by hand two full rotations
to properly position belt.
Belt
10. Place hood back on cleaner. Make sure hood front is
behind furniture guard. Replace three screws.
3
Brush
11. Tighten screws.
Roll
Use GENUINE EUREKA replacement belt, Style U. Look
for the GENUINE EUREKA product symbol.
3. Lift left end of brush roll.
4. Remove and discard old brush roll.
10
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Problem Solving
To Clear Blockages in Hose
CAUTION: Turn off the switch and unplug the electrical
cord before clearing hose.
Lower
Hose
Adapter
Nested
Wands
Base
Hose
5. Locate lower hose adapter on the back of the cleaner.
6. Remove lower hose adapter from rear of cleaner by lifting
up and twisting.
7. Check for blockages in the hose and base hose. Flexing
the hose may help loosen any blockage. If no blockage
is found, continue to step 8. If blockage is found, clear
and continue to step 11.
Hose
Adapter
Tabs
1. Locate upper hose adapter on the back of the cleaner.
2. Remove nested wands from back of cleaner for easy
access to hose adapter tabs.
3. Press hose adapter tabs together and pull hose adapter
away from cleaner. The hose adapter will unscrew off hose
for easy access to debris if necessary.
8. Remove hood from cleaner and check for a blockage in
the brush roll area. Make sure the hose inlet is clear.
9. After the blockage is found and cleared, replace the hood
on the cleaner.
4. Check for blockages at cleaner opening and in hose. If
no blockage is found, continue to step 5. If blockage
is found, clear and continue to step 11.
10. Place lower hose adapter back into the base hose.
11. Install the upper hose adapter onto the back of the
cleaner, line it up with the cleaner opening and push it
against the cleaner until both tabs lock into place.
11
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NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM
SOLUTION
Motor will not start.
Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Motor suddenly stops.
Thermal Cut Off, see Page 3.
Does not clean the carpet or floor.
Clean or replace the filters: Hint: If picking up fine dust, the filters may not look dirty, but a fine
substance tends to reduce suction when it blocks the airflow through the filters.
Be sure the dust bag is properly seated into the cleaner body. Page 8.
Replace dust bag. Page 8.
Be sure hose adapter is secure on back of cleaner. Page 11.
Check base hose and long hose. Page 11.
Replace a broken, cut, loose or out of shape belt.
Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
No suction at the end of hose.
Be sure hose adapter is secure. Page 11.
Clean or replace filters. Hint: If picking up fine dust, the filters may not look dirty, but a fine
substance tends to reduce suction when it blocks the airflow through the filters.
Remove any clogs from the hose that restrict the airflow. Check base hose and long hose.
Page 11.
Replace dust bag. Page 8
Replace light bulb. Page 9.
Headlight not working.
Noise from brush roll area.
Remove hood and clean debris or items
from the brush roll area.
Replace a broken, cut, loose or out of shape belt. Page 10.
Cleaner is hard to push.
Put handle in operating position. Tilt the cleaner back to raise the front wheels off floor. Then
turn the knob to a higher setting.
Replace a broken, cut loose or out of shape belt. Page 10.
Cleaner height knob will not turn.
Bag Cover will not go onto cleaner properly.
Hood will not come off.
Hint: Put handle in operating position. Tilt the cleaner back to raise the front wheels off floor.
Then turn the knob.
Dust bag must be installed properly in cleaner or bag cover will not go onto cleaner. Make
sure the dust bag cardboard flange is on the support shelf. See page 8.
Hood cannot be removed from cleaner unless the cleaner height setting is in the lowest or
highest position.
All three screws must be removed from the top of the hood. Page 10.
Missing parts or questions?
Call1-800-800-8975between8a.m. to7:30p.m. (CST), MondaythroughFridayand10a.m.
to 6:30 p.m, Saturday. Know the model and serial numbers when you call.
12
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