Samsung Speaker System HW E350 User Guide

HW-E350  
Crystal Surround Air Track  
(Active Speaker System)  
user manual  
imagine the possibilities  
Thank you for purchasing this Samsung product.  
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safety information  
SAFETY WARNINGS  
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER(OR BACK).  
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.  
This symbol indicates “dangerous voltage”  
inside the product that presents a risk of  
electric shock or personal injury.  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
This symbol indicates important instructions  
accompanying the product.  
WARNING : To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.  
CAUTION : TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.  
This apparatus shall always be connected to a AC outlet with a protective grounding connection.  
To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains  
plug shall be readily operable.  
CAUTION  
• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the  
apparatus.  
To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power  
plug must be easily and readily accessible at all times.  
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PRECAUTIONS  
2.7 inch  
3.9 inch  
3.9 inch  
3.9 inch  
Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the  
back of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (3~4 inch-  
es). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This  
unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to  
leave it unused for a long period of time.  
During thunderstorms, disconnect the AC plug from the  
wall outlet. Voltage peaks due to lightning could damage the unit.  
Do not expose the unit to direct sunlight or other heat sources.  
This could lead to overheating and malfunction of the unit.  
Phones  
The batteries used with this product contain chemicals that are harmful to  
the environment.  
Do not dispose of batteries in the general household trash.  
Protect the product from moisture (i.e. vases) , and excess heat  
(e.g.fireplace) or equipment creating strong magnetic or electric fields  
Disconnect the power cable from the AC supply if the unit malfunctions.  
Your product is not intended for industrial use. Use of this product is for  
personal use only.  
Condensation may occur if your product has been stored in cold tem-  
peratures. If transporting the unit during the winter, wait approximately 2  
hours until the unit has reached room temperature before using.  
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contents  
2
2
Features  
License  
FEATU2RES  
3
4
Safety warnings  
Precautions  
SAFETY INFORMATION  
3
6
6
Before reading the user’s manual  
What’s included  
GETTING STAR6TED  
7
9
Front/Rear Panel  
DESCRIPTIONS  
7
Tour of the remote control  
REMOTE CONTROL  
9
10 Installing the wall mount  
CONNECTIONS  
11 Installing toroidal ferrite HDMI IN/OUT cable  
11 Installing ferrite core to audio cable  
12 Connecting the Crystal Surround Air Track  
10  
14 Basic functions  
15 Advanced functions  
19 Software upgrade  
FUNCTIONS  
14  
20 Troubleshooting  
21 Specifications  
TROUBLESH2OOT0ING  
APPENDIX  
21  
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getting started  
BEFORE READING THE USER’S MANUAL  
Note the following terms before reading the user manual.  
Icons used in this manual  
Icon  
Term  
Definition  
Indicates a situation where a function does not operate or settings may be  
canceled.  
Caution  
Note  
Indicates tips or instructions on the page that help each function operate.  
About the use of this user’s manual  
1) Be sure to be familiar with the Safety Instructions before using this product. (See page 3)  
2) If a problem occurs, check Troubleshooting. (See page 20)  
Copyright  
©2012 Samsung Electronics Co.,Ltd.  
All rights reserved; no part or whole of this users manual may be reproduced or copied without the prior  
written permission of Samsung Electronics Co.,Ltd.  
WHAT’S INCLUDED  
Check for the supplied accessories shown below.  
POWER  
TV POWER  
SAT  
SOURCE SOUND  
SPEAKER  
3D SOUND  
EFFECT  
SAT MUTE  
SMART  
VOLUME  
S/W LEVEL  
VOLUME  
AUDIO SYNC  
REPEAT  
DRC  
DIMMER  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
TV  
MUTE  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
Remote Control / Batteries (AAA size)  
Bracket-Wall Mount  
User Manual  
(For HDMI cable 1EA)  
(Large)  
(Small)  
(For Audio cable 1EA)  
Audio Cable  
Toroidal Ferrite Core  
USB Cable  
The appearance of the accessories may differ slightly from the illustrations above.  
Use the dedicated USB cable to connect external USB devices to the unit.  
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descriptions  
FRONT/REAR PANEL  
1
2
3
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5
V
5
0
m
A
5
6
H
M
O
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7
H
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9
A
X
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DISPLAY  
Displays the current mode.  
POWER BUTTON  
Turns the Crystal Surround Air Track on and off.  
Selects the AUX, HDMI, USB, ARC input.  
Controls the volume level.  
FUNCTIONS  
BUTTON  
VOLUME +/-  
USB PORT  
Connect here and play files from external USB storage devices  
such as MP3 players.  
POWER SUPPLY  
CABLE  
Plug the power supply cable into the AC wall outlet.  
6
7
8
9
Outputs digital video and audio signals simultaneously using an  
HDMI cable.  
HDMI OUT JACK  
HDMI IN JACK  
AUX IN  
Receives digital video and audio signals simultaneously using an  
HDMI cable.  
Connect to the Analog output of an external device.  
When you turn on the power of this unit, there will be a 4 to 5 second delay before it  
produces sound.  
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remote control  
TOUR OF THE REMOTE CONTROL  
POWER BUTTON  
Turns the Crystal Surround Air  
Track on and off.  
TV POWER BUTTON  
Turns your Samsung TV on and off.  
POWER  
TV POWER  
Anynet+  
SAT SOURCE  
Press to select a connected SAT  
source. (SAT:Surround Air Track)  
Anynet+ is a function that enables you  
to control other Samsung Devices with  
your Samsung TV's remote control.  
SAT  
SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SOURCE  
SOUND EFFECT  
SPEAKER  
SAT MUTE  
SMART  
Selects the Sound Effect:  
(MUSIC, NEWS, DRAMA,  
CINEMA, SPORTS, GAME, OFF  
(Original Sound))  
This button allows you to choose to  
listen to audio from the Air track or  
your TV. (This function supports the  
via an HDMI cable.)  
VOLUME  
SAT MUTE  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
SMART VOLUME, 3D SOUND  
Mutes the sound from the unit.  
Press again to restore the sound  
to the previous volume level.  
Regulates and stabilizes the  
volume level against a drastic  
volume change.  
This feature adds depth and  
spaciousness to the sound.  
REPEAT  
DRC  
DIMMER  
VOLUME  
Adjusts the volume level of the unit.  
REPEAT  
Select Repeat File, All, Random.  
TV INFO  
TV VOL  
TV SOURCE  
TV VOL  
S/W LEVEL, AUDIO SYNC  
TV CH  
Adjusts the Subwoofer level.  
Used to help sync video to audio  
when connected to a digital TV.  
DRC, DIMMER  
You can use this function to enjoy  
Dolby Digital sound when  
watching movies at low volume at  
night (Standard, MAX, MIN).  
You can control the brightness of  
the Display.  
TV  
MUTE  
TV INFO  
Display current TV status.  
TV CHANNEL, TV VOLUME  
Switches between the available  
TV channels.  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
CONTROL BUTTON  
Adjusts the TV volume level.  
Play, pause or stop playing a  
Music file, or search for the  
Music file next or back.  
TV EXIT  
Exits TV (functions same as the  
EXIT button of the TV remote  
control)  
TV SOURCE  
Press to select a connected TV's  
video source.  
TV PRE-CH  
Moves to the previous TV channel  
TV MUTE  
Mutes the sound from the TV.  
Press again to restore the sound  
to the previous volume level.  
SAT stands for Surround Air Track, which is a Samsungs proprietary name.  
The remote control can operate TVs made by SAMSUNG only.  
Depending on the TV you are using, you may not be able to operate your TV with this remote control. If you can't,  
operate the TV using the TV's remote control.  
Installing batteries in the Remote Control  
1. Lift the cover at the back of  
the remote control upward as  
shown.  
2. Install two AAA size batteries.  
Make sure to match the “+” and “–” ends  
of the batteries with the diagram inside the  
compartment.  
3. Replace the cover.  
Assuming typical TV usage,  
the batteries last for about  
one year.  
Operation Range of the Remote Control  
You can use the remote control up to 23 feet (7 meters) in a straight line from the unit. You can also operate the  
remote at a horizontal angle of up to 30° from the remote control sensor.  
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connections  
INSTALLING THE WALL MOUNT  
You can use the wall mount bracket to mount this unit on a wall.  
Installation Precautions  
Install on a vertical wall only.  
For the installation, avoid a location with high temperature or humidity, or wall that cannot sustain the  
weight of the set.  
Check the strength of the wall. If the strength of the wall is insufficient for the product installation, make  
sure to reinforce the wall before the installation.  
Check the material of the wall. If the wall is made of plaster board, marble, or iron board, purchase and  
use the appropriate fixing screws or mollys.  
Connect cables from the unit to external devices before you install it on the wall.  
Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock.  
1. Place the wall mount bracket on a wall surface and then  
secure it with two screws (not supplied).  
If you are hanging the unit below a TV, be sure to install the  
wall mount bracket so that the arrow ( ) is placed in the  
center of the TV.  
Also make sure the unit is at least two inches (5 cm)  
below the TV.  
2. Fit the unit into the corresponding slots of the wall mount  
bracket. For secure installation, make sure the mounting  
studs slide firmly down into the bottom of the slots.  
1
2
3. The installation is complete.  
2 inches (5 cm) or more  
Do not hang onto the installed unit and avoid any impact to the unit.  
Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may cause  
an injury or damage to the product.  
When the unit is installed on a wall, please make sure that children do not pull any of the  
connecting cables, as it may cause it to fall.  
For the optimal performance of a wall mount installation, keep the speaker system at least  
2 inches (5 cm) away from the TV.  
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INSTALLING THE TOROIDAL FERRITE ON THE HDMI IN/OUT CABLE  
Lift up to release the lock and open the core.  
Close the lock back.  
Wind both HDMI IN/OUT cables together, make one  
turn around the core.  
(Start winding at 5-10cm away from the plugs)  
INSTALLING THE FERRITE CORE ON THE AUDIO CABLE  
Lift up to release the lock and open the core.  
Close the lock back.  
Place the audio cable on the opened core.  
11  
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CONNECTING THE CRYSTAL SURROUND AIR TRACK  
HDMI is a standard digital interface for connecting to such devices as a TV, projector, DVD player, Blu-ray  
player, set top box and more.  
HDMI removes any loss of signal from analog conversion, enabling you to enjoy video and audio sound quality  
as it was originally created in the digital source.  
HDMI OUT  
(ARC)  
HDMI Cable (not supplied)  
H
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H
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HDMI Cable (not supplied)  
HDMI IN  
A
X
N
Digital Devices  
HDMI IN  
Connect an HDMI cable (not supplied) from the HDMI IN jack on the back of the product to the HDMI OUT  
jack on your digital devices.  
and,  
HDMI OUT (HDMI)  
Connect an HDMI cable from the HDMI OUT jack on the back of the product to the HDMI IN jack on your TV.  
HDMI is an interface that enables the digital transmission of video and audio data with just  
a single connector.  
HDMI OUT (ARC)  
The ARC function allows digital audio to output via the HDMI OUT (ARC) port.  
It can be enabled only when the Air Track is connected to a TV that supports the ARC function.  
Anynet+ must be turned on.  
This function is not available if the HDMI cable does not support CEC.  
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CONNECTING THE CRYSTAL SURROUND AIR TRACK  
This section explains ways (analog) of connecting the unit to a TV.  
This unit is equipped with one audio analog jack for connecting a TV.  
H
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H
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AUX IN  
Audio Cable  
A
X
N
AUDIO  
OUT  
White  
Red  
L
R
AUX IN  
Connect AUX IN on the main unit to the AUDIO OUT of the TV or Source Device.  
Be sure to match connector colors.  
Do not connect the power cord of this product or your TV to the wall outlet until all  
connections between components are complete.  
Before moving or installing this product, be sure to turn off the power and disconnect the  
power cord.  
If you select 'AUX' without connecting the Audio Cable, the set is turned off automatically  
after 20 minutes.  
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functions  
BASIC FUNCTIONS  
Turning the power on/off  
1. Press the POWER ( ) button in the right corner of the front panel.  
or,  
Press POWER on the remote control to turn on the power.  
2. Press the POWER ( ) button in the right corner of the front panel.  
or,  
Press POWER on the remote control again to turn off the power.  
POWER  
TV POWER  
POWER  
TV POWER  
SAT  
SOURCE SOUND  
SPEAKER  
3D SOUND  
EFFECT  
SAT MUTE  
SMART  
VOLUME  
S/W LEVEL  
SAT  
SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SOURCE  
VOLUME  
AUDIO SYNC  
REPEAT  
DRC  
DIMMER  
SAT MUTE  
SMART  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
VOLUME  
TV  
MUTE  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
Adjusting the volume  
Press the VOLUME +/– button in the right corner of the front panel.  
or,  
Press VOLUME +/– on the remote control to increase or decrease the  
volume level.  
The numeric value of the volume level appears in the front panel display.  
The volume level increases or decreases when you press VOLUME +/–.  
POWER  
SAT  
TV POWER  
POWER  
SAT  
TV POWER  
SOURCE SOUND  
EFFECT  
SPEAKER  
3D SOUND  
If you want to enjoy the sound only from the Crystal Surround Air Track,  
you must turn off the TV's speakers in the Audio Setup menu of your  
TV. Refer to the owner's manual supplied with your TV.  
SAT MUTE  
SMART  
VOLUME  
SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SOURCE  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
REPEAT  
DRC  
DIMMER  
SAT MUTE  
SMART  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
VOLUME  
TV  
MUTE  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
14  
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ADVANCED FUNCTIONS  
Using the input mode  
You can select either AUX, HDMI, USB input or ARC input.  
Press an appropriate button on the remote control to select a desired mode,  
or press  
to select one from: AUX, HDMI, USB or ARC mode.  
Input mode  
AUX input  
HDMI input  
USB mode  
ARC mode  
Display  
AUX  
HDMI  
USB  
POWER  
TV POWER  
POWER  
TV POWER  
SAT  
SOURCE SOUND  
SPEAKER  
3D SOUND  
EFFECT  
SAT MUTE  
SMART  
VOLUME  
S/W LEVEL  
SAT  
SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SOURCE  
VOLUME  
AUDIO SYNC  
REPEAT  
DRC  
DIMMER  
ARC  
SAT MUTE  
SMART  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
VOLUME  
TV  
MUTE  
The unit turns off automatically in the following situations:  
Aux Mode: If no cable is inserted in the jack for 20 minutes.  
USB Mode: If the “NO USB” or “Stop” state lasts for 20 minutes.  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
To connect the Crystal Surround Air Track to a  
USB HOST device  
1. Connect the USB device to the USB port on the side of the unit.  
2. Press the ( ) button on the front panel of the Air Track repeatedly until  
USB appears.  
Each time the button is pressed, the selection changes as follows :  
AUX  
HDMI  
USB  
ARC  
3. USB appears on the display screen and then disappears.  
The Crystal Surround Air Track connection is complete.  
It automatically turns off (Auto Power Off) if no USB device has been  
connected for more than 20 minutes.  
Before you connect a USB device  
Compatibility: USB storage  
If the file name of a folder on a USB device exceeds 10 characters, it  
is not displayed on the VFD.  
This product may not be compatible with certain types of USB  
storage media.  
The file systems FAT16 and FAT32 are supported.  
- The NTFS file system is not supported.  
Connect a USB device directly to the USB port of the product.  
Otherwise, you may encounter a USB compatibility problem.  
Do not connect multiple storage devices to the product via a multi-  
card reader. It may not operate properly.  
Digital camera PTP protocols are not supported.  
Do not remove the USB device while it is being read.  
DRM-protected music files (MP3, WMA) from a commercial web site  
will not be played.  
External HDDs are not supported.  
Compatibility list  
Format  
Music  
F
ile name  
ile extension  
Bit rate  
MP3  
WMA  
F
.MP3  
.WMA  
80~320 kbps 56~128 kbps  
Version  
-
V8  
-
Pixel  
-
Sampling Frequency  
44.1KHz  
44.1KHz  
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POWER  
TV POWER  
Play/Pause/Stop  
SAT  
SOURCE SOUND  
SPEAKER  
3D SOUND  
EFFECT  
SAT MUTE  
SMART  
VOLUME  
S/W LEVEL  
VOLUME  
AUDIO SYNC  
During playback, press the  
+#,@ button.  
REPEAT  
DRC  
DIMMER  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
Press the +  
#
button again to stop playing the file temporarily.  
button to play the selected file.  
TV  
MUTE  
Press the +  
#
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
To stop playback, press the Stop (@) button during playback.  
POWER  
SAT  
TV POWER  
Skip Forward/Back  
SOURCE SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SAT MUTE  
SMART  
VOLUME  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
During playback, press the [,] button.  
REPEAT  
DRC  
DIMMER  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
When there is more than one file and you press the ] button, the next file  
is selected.  
TV CH  
TV  
MUTE  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
When there is more than one file and you press the [ button, the  
previous file is selected.  
POWER  
SAT  
TV POWER  
REPEAT  
DRC  
DIMMER  
Using the REPEAT function  
SOURCE SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SAT MUTE  
SMART  
VOLUME  
Repeat playback allows you to repeatedly play a file, repeat all, randomly play  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
REPEAT  
DRC  
DIMMER  
TV CH  
files, or turn Repeat off.  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
Press the REPEAT button.  
TV  
MUTE  
TV  
MUTE  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
REPEAT FILE : Repeat playing a track  
REPEAT ALL : Repeat playing all tracks  
TV CH  
REPEAT RANDOM : Plays tracks in random order. (A track that has  
already been played may be played again.)  
REPEAT OFF : Cancels Repeat Playback.  
POWER  
SAT  
TV POWER  
POWER  
TV POWER  
SOURCE SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SAT MUTE  
SMART  
VOLUME  
SAT  
SOUND  
EFFECT  
SPEAKER  
3D SOUND  
You can set the REPEAT function during the playback of music from a USB drive.  
SOURCE  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
REPEAT  
DRC  
DIMMER  
SAT MUTE  
SMART  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
VOLUME  
TV  
MUTE  
Muting the sound  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
This is useful when answering a doorbell or telephone call.  
1. To mute sound of this unit, press the SAT MUTE (  
remote control.  
) button of the  
POWER  
SAT  
TV POWER  
SOURCE SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SAT MUTE  
SMART  
VOLUME  
TV INFO  
TV VOL  
TV SOURCE  
TV VOL  
TV CH  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
REPEAT  
DRC  
DIMMER  
2. To mute the TV, press the TV MUTE button of the remote control.  
3. Press SAT MUTE ( )/ TV MUTE on the remote control again (or press  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
TV  
MUTE  
TV  
MUTE  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
TV CH  
VOLUME +/–) to restore the sound.  
TV PRE-CH  
AH59-02433A  
TV EXIT  
Using the 3D Depth Sound function  
POWER  
SAT  
TV POWER  
POWER  
SAT  
TV POWER  
The 3D Sound feature adds depth and spaciousness to the sound.  
SOURCE SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SAT MUTE  
SMART  
VOLUME  
Press 3D SOUND on the remote control.  
SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SOURCE  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
REPEAT  
DRC  
DIMMER  
Each time the button is pressed, the selection changes as follows :  
3D SOUND LOW 3D SOUND HIGH 3D SOUND OFF  
SAT MUTE  
SMART  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
VOLUME  
TV  
MUTE  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
When you turn on the 3D Depth Sound, the Sound Effect will  
automatically change to OFF.  
POWER  
SAT  
TV POWER  
POWER  
SAT  
TV POWER  
Using the SMART VOLUME function  
This will regulate and stabilize the volume level against a drastic volume  
change caused by a channel change or scene transition.  
SOURCE SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SAT MUTE  
SMART  
VOLUME  
SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SOURCE  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
REPEAT  
DRC  
DIMMER  
SAT MUTE  
SMART  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
VOLUME  
Press SMART VOLUME on the remote control.  
TV  
MUTE  
TV CH  
Each time the button is pressed, the selection changes as follows :  
SMART VOLUME ON SMART VOLUME OFF  
TV PRE-CH  
AH59-02433A  
TV EXIT  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
16  
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POWER  
TV POWER  
POWER  
TV POWER  
Using the Sound effect  
You can select from 7 different sound modes - MUSIC, NEWS, DRAMA,  
CINEMA, SPORTS, GAME, and OFF (Original Sound) - depending on the  
type of sources you want to enjoy.  
SAT  
SOURCE SOUND  
SPEAKER  
3D SOUND  
EFFECT  
SAT MUTE  
SMART  
VOLUME  
S/W LEVEL  
SAT  
SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SOURCE  
VOLUME  
AUDIO SYNC  
REPEAT  
DRC  
DIMMER  
SAT MUTE  
SMART  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
VOLUME  
TV  
MUTE  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
Press SOUND EFFECT on the remote control.  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
Select OFF mode if you want to enjoy the original sound.  
We recommend that you select a Sound Effect based on the  
source material and your personal taste.  
When you choose the Sound Effect (except OFF), the 3D Depth  
Sound will automatically be turned OFF.  
POWER  
SAT  
TV POWER  
POWER  
SAT  
TV POWER  
Using the S/W LEVEL function  
SOURCE SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SAT MUTE  
SMART  
VOLUME  
SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SOURCE  
You can control the base volume with the S/W LEVEL button on the Remote  
control.  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
REPEAT  
DRC  
DIMMER  
SAT MUTE  
SMART  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
VOLUME  
TV  
1. Press the S/W LEVEL button on the Remote control.  
MUTE  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
2. “SW 0” appears on the Display.  
3. Press “+” or “-” button on the LEVEL key if you want to increase or  
decrease the subwoofer volume. You can set it from SW -6 to SW +6.  
POWER  
SAT  
TV POWER  
POWER  
SAT  
TV POWER  
Using the AUDIO SYNC function  
SOURCE SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SAT MUTE  
SMART  
VOLUME  
Video may look slower than the audio if Air Track is connected to a digital TV.  
If this occurs, adjust the audio delay time to match the video.  
SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SOURCE  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
REPEAT  
DRC  
DIMMER  
SAT MUTE  
SMART  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
VOLUME  
TV  
MUTE  
Press AUDIO SYNC +/–. button on the remote control.  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
You can use + , - button to set the audio delay time between 0 ms and  
300 ms.  
In the USB mode, the Audio Sync function may not work.  
POWER  
SAT  
TV POWER  
REPEAT  
DRC  
DIMMER  
Using the DRC function  
SOURCE SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SAT MUTE  
SMART  
VOLUME  
This feature balances the range between the loudest and quietest sounds.  
You can use this function to enjoy Dolby Digital sound when watching movies  
at low volume at night.  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
REPEAT  
DRC  
DIMMER  
TV CH  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
TV  
MUTE  
TV  
MUTE  
Press DRC on the remote control of this unit.  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
Each time the button is pressed, the selection changes as follows :  
DRC MIN DRC STANDARD DRC MAX  
TV CH  
POWER  
SAT  
TV POWER  
REPEAT  
DRC  
DIMMER  
Using the DIMMER function  
SOURCE SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SAT MUTE  
SMART  
VOLUME  
This feature control the brightness of the Display.  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
REPEAT  
DRC  
DIMMER  
TV CH  
Press DIMMER on the remote control of this unit.  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
TV  
MUTE  
TV  
Each time the button is pressed, the selection changes as follows :  
DIMMER ON DIMMER OFF  
MUTE  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
TV CH  
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POWER  
TV POWER  
POWER  
TV POWER  
Using the Anynet+(HDMI-CEC) function  
SAT  
SOURCE SOUND  
SPEAKER  
3D SOUND  
EFFECT  
SAT MUTE  
SMART  
VOLUME  
S/W LEVEL  
SAT  
SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SOURCE  
VOLUME  
AUDIO SYNC  
Anynet+ is a function that enables you to control other Samsung Devices  
with your Samsung TV's remote control.  
REPEAT  
DRC  
DIMMER  
SAT MUTE  
SMART  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
VOLUME  
TV  
MUTE  
The Anynet+ function turns on and off each time you press Anynet+.  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
1. Connect the product to a Samsung TV with the HDMI cable.  
(See page 12)  
2. Set the Anynet+ function on your TV to ON.  
(See the TV instruction manual for more information.)  
Depending on your TV, certain HDMI output resolutions may  
not work.  
Please refer to the users manual of your TV.  
Please check the  
logo (If your TV has an  
logo,  
then it supports Anynet+ function.)  
POWER  
SAT  
TV POWER  
POWER  
SAT  
TV POWER  
SPEAKER button  
SOURCE SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SAT MUTE  
SMART  
VOLUME  
SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SOURCE  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
This button enables you to select between listening to audio from your  
TV or audio from the Air Track when connected via HDMI.  
REPEAT  
DRC  
DIMMER  
SAT MUTE  
SMART  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
TV CH  
VOLUME  
TV  
MUTE  
Press SPEAKER on the remote control of this unit.  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
AUDIO MODE SPEAKER  
Scroll Display  
TV SPEAKER  
AVR SPEAKER  
TV SPEAKER  
AVR SPEAKER  
Display  
TV SPK  
HDMI  
TV  
HDMI IN  
A
ir  
ir  
T
rack  
TV  
rack  
S MUTE  
TV ARC  
ARC  
A
T
POWER  
SAT  
TV POWER  
Using the TV functions  
SOURCE SOUND  
EFFECT  
SPEAKER  
3D SOUND  
SAT MUTE  
SMART  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
VOLUME  
TV CH  
VOLUME  
S/W LEVEL  
AUDIO SYNC  
1. Press TV SOURCE on the remote control of this unit.  
REPEAT  
DRC  
DIMMER  
TV SOURCE  
TV VOL  
TV INFO  
TV VOL  
2. Press TV INFO on the remote control to display the TV channel  
TV  
TV CH  
MUTE  
TV  
MUTE  
information.  
TV CH  
TV PRE-CH  
AH59-02433A  
TV EXIT  
TV CH  
3. Press TV CH on the remote control to select the TV channel.  
TV PRE-CH  
AH59-02433A  
TV EXIT  
4. Press TV VOL on the remote control to increase or decrease the volume  
level.  
5. Use TV PRE-CH button to move to the previous TV channel in TV  
mode.  
6. To exit the TV menu, use the TV EXIT button. (Functions same as the  
EXIT button of the TV remote control)  
The remote control can operate TVs made by SAMSUNG only.  
18  
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SOFTWARE UPGRADE  
Samsung may offer upgrades for the Crystal Surround Air Track's  
system firmware in the future.  
If an upgrade is offered, you can upgrade the firmware by  
connecting a USB drive with the firmware upgrade stored on it to  
the USB port on your Air Track.  
Note that if there are multiple upgrade files, you must load them  
onto the USB drive singly and use them to upgrade the firmware  
one at a time.  
Please visit Samsung.com or contact the Samsung call center to  
receive more information about downloading upgrades files.  
5
Insert a USB drive containing the firmware upgrade into the USB port on the right corner of the front  
panel  
.
Please be careful to not disconnect the power or remove the USB drive while upgrades are being  
applied. The main unit will turn off automatically after completing the firmware upgrade.  
When software is upgraded, settings you have made will return to their default (factory) settings. We  
recommend you write down your settings so that you can easily reset them after the upgrade.  
If the firnware fails to upgrade, we recommend formatting the USB data in FAT16 and trying again.  
For upgrading purposes, do not format the USB drive in NTFS format because it is not a supported  
file system.  
Depending on the manufacturer, the USB may not be supported.  
19  
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troubleshooting  
Before requesting service, please check the following.  
Symptom  
Check  
Remedy  
The unit will not turn on.  
• Is the power cord plugged  
• Connect the power plug to  
into the outlet?  
the outlet.  
A function does not work when  
the button is pressed.  
• Is there static electricity in  
the air?  
• Disconnect the power plug  
and connect it again.  
Sound is not produced.  
• Is the unit properly  
• Connect it correctly.  
connected to your TV?  
• Press the Mute button to  
• Is the Mute function on?  
cancel the function.  
• Is the volume set to  
• Adjust the volume.  
minimum?  
The Picture does not appear on a • Is the TV connected  
• Connect it correctly.  
TV when the function is selected.  
properly?  
The Remote control does not  
work.  
• Are the batteries drained?  
• Replace with new batteries.  
• Operate at a close distance.  
• Is the distance between  
remote control and main  
unit too far?  
The sound from the left/right  
channels are reversed.  
• Are the left/right audio  
output cables from the TV  
connected properly?  
• Check the left/right channel  
and connect it/them  
correctly.  
20  
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appendix  
SPECIFICATIONS  
HW-E350  
Model name  
Weight  
Main unit  
Main unit  
2.2 kg  
Dimensions  
(W x H x D)  
734 x 85.1 x 80 mm  
GENERAL  
Operating temperature range +5 °C to +35 °C  
Operating humidity range  
10 % to 75 %  
Front  
30W/CH, 8OHM, THD = 10%, 1KHz  
60W/CH, 4OHM, THD = 10%, 100Hz  
570mV/20Kohm  
Rated output  
power  
Subwoofer  
Impedance  
Input sensitivity/  
S/N ratio (analog  
Separation(1kHz)  
AMPLIFIER  
input)  
75dB  
65dB  
Analog input  
20Hz~20kHz( 3dB)  
20Hz~20kHz( 3dB)  
FREQUENCY  
RESPONSE  
Digital input/48kHz PCM  
* S/N ratio, distortion, separation and usable sensitivity are based on measurement using AES (Audio  
Engineering Society) guidelines.  
*: Nominal specification  
- Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.  
- Weight and dimensions are approximate.  
- For the power supply , refer to the label attached to the product.  
21  
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Contact SAMSUNG WORLD WIDE  
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer  
care center.  
Area  
Contact Centre  
Web Site  
` Asia Pacific  
AUSTRALIA  
1300 362 603  
NEW ZEALAND  
CHINA  
0800 SAMSUNG (0800 726 786)  
400-810-5858  
HONG KONG  
(852) 3698 4698  
1800 1100 11  
3030 8282  
INDIA  
1800 3000 8282  
1800 266 8282  
0800-112-8888  
021-5699-7777  
1800-88-9999  
INDONESIA  
MALAYSIA  
1-800-10-SAMSUNG(726-7864) for PLDT  
1-800-3-SAMSUNG(726-7864) for Digitel  
1-800-8-SAMSUNG(726-7864) for Globe  
02-5805777  
1800-SAMSUNG(726-7864)  
1800-29-3232  
02-689-3232  
PHILIPPINES  
SINGAPORE  
THAILAND  
0800-329-999  
0266-026-066  
1 800 588 889  
TAIWAN  
VIETNAM  
` Middle East  
U.A.E  
800-SAMSUNG (726-7864)  
800-SAMSUNG(726-7864)  
183-2255  
8000-4726  
08000-726786  
800-22273  
OMAN  
KUWAIT  
BAHRAIN  
Egypt  
JORDAN  
IRAN  
Saudi Arabia  
` Africa  
NIGERIA  
021-8255  
9200-21230  
0800-726-7864  
0800-10077  
0302-200077  
Ghana  
Cote D’ Ivoire  
Senegal  
8000 0077  
800-00-0077  
Cameroon  
7095- 0077  
KENYA  
0800 724 000  
UGANDA  
0800 300 300  
TANZANIA  
SOUTH AFRICA  
0685 88 99 00  
0860-SAMSUNG(726-7864 )  
Code no. AH68-02430M (00)  
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