Samsung Printer SRP270AP User Guide

User's Manual  
SRP-270  
Impact Printer  
Rev. 1.00  
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SRP-270  
CAUTION  
Violating following instructions can cause slight wound or damage the appliance.  
If you observe a strange smoke, odor or noise from  
Keep the desiccant out of children’s reach.  
the printer, unplug it before taking following  
measures.  
If not, they may eat it.  
Switch off the printer and unplug the set from the mains.  
After the disappearance of the smoke, call your dealer to  
repair it.  
TO UNPLUG  
PRINTER  
PROHIBITED  
Install the printer on the stable surface.  
Use only approved accessories and do not try to  
disassemble, repair or remodel it for yourself.  
If the printer falls down, it can be broken and you can hurt  
yourself.  
Call your dealer when you need these services.  
Do not touch the blade of auto cutter.  
PRINTER  
DISASSEMBLING  
PROHIBITED  
PROHIBITED  
PRINTER  
Do not let water or other foreign objects in the  
printer.  
Do not use the printer when it is out of order. This  
can cause a fire or an electrocution.  
If this happened, switch off and unplug the printer before  
Switch off and unplug the printer before calling your dealer.  
calling your dealer.  
PROHIBITED  
PRINTER  
TO UNPLUG  
PRINTER  
DEALER  
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SRP-270  
Warning - U.S.A  
This equipment has been tested and found to comply with the limits for a Class A digital  
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference when the equipment is operated in a  
commercial environment. This equipment generates uses, and can radiate radio frequency  
energy and if not installed and used according to the instruction manual, may cause  
harmful interference to radio communications. Operation of this equipment in a residential  
area is likely to cause harmful interference in which case the user will be required to  
correct the interference at his own expense.  
Notice - Canada  
This Apparatus complies with class “A” limits for radio interference as specified in the  
Canadian department of communications radio interference regulations.  
Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par  
ministre canadien des communications dans les reglements d’interference radio.  
Caution  
Some semiconductor devices are easily damaged by static electricity. You should turn the  
printer “OFF”, before you connect or disconnect cables. This will help protect the printer  
against static electricity. If the printer is damaged by the static electricity, you should turn  
the printer OFF, and refer to your local service provider.  
Waste Electrical and Electric Equipment (WEEE)  
This marking shown on the product or its literature, indicates that is should not  
be disposed with other household wastes at the end of its working life, To  
prevent possible harm to the environment or human health from uncontrolled  
waste disposal, please separate this from other types of wastes and recycle it  
responsibly to promote the sustainable reuse of material resources. Household  
users should contact either the retailer where they purchased this product, or  
their local government office, for details of where and how they can take this item for  
environmentally safe recycling. Business users should contact their supplier and check the  
terms and conditions of the purchase contract. This product should not be mixed with other  
commercial wastes for disposal.  
Label Material  
* Control Label: PC  
* Other Labels: PET  
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SRP-270  
Introduction  
The SRP-270 Roll Printers are designed for use with electronic instruments such as  
system ECR, POS, banking equipment, computer peripheral equipment, etc.  
The main features of the printer are as follows:  
1. High speed printing : 4.6 lines per seconds.  
2. 2 color dot-matrix printer.  
3. RS-232C(SRP-270), RS-485 serial interface (SRP-270S),  
Parallel interface (SRP-270P),USB interface(SRP-270U).  
4. The data buffer allows the unit to receive print data even during printing.  
5. Peripheral units drive circuit enables control of external devices such as cash drawer.  
Please be sure to read the instruction in this manual carefully before using your new  
SRP-270 series.  
NOTE  
The power-outlet should be near the equipment and it should be easy accessible.  
All specifications are subjected to change without notice.  
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SRP-270  
Table of Contents  
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SRP-270  
1. Setting Up the Printer  
1-1 Unpacking  
After unpacking the unit, check that all the necessary accessories are included in the  
package.  
Manual  
CD  
1-2 Installing the Printer  
1-2-1 Avoid locations in direct sunlight or subject to excessive heat.  
1-2-2 Avoid using or storing the printer in places subject to excessive moisture.  
1-2-3 Do not use or store the printer in a dusty or dirty area. Avoid places subject to  
intense vibration or shock.  
1-2-4 Choose a stable and flat place for proper use of the printer.  
1-2-5 Make sure that there is enough space around the printer so that it can be used easily.  
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SRP-270  
1-3 Functions  
O The power switch is used to turn the printer on and off.  
O The FEED button is used to feed roll paper.  
O The POWER light (green) is on when the printer is turned on and is off when the printer  
is turned off.  
O The ERROR light (red) is on when the printer is in error state.  
O The Paper Out light(red) is on when the printer is in paper end.  
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SRP-270  
2. Connecting the cables  
2-1 Connecting the AC adapter to the printer  
2-1-1 Make sure that the printer is turned off.  
2-1-2 CHECK the label on the AC adapter to make sure the voltage required by the  
AC adapter matches that of your electrical outlet.  
2-1-3 Plug the DC cord connector into the printer’s power connector.  
2-1-4 Plug the AC adapter power cord into the wall outlet.  
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SRP-270  
2-2 Connecting Interface Cable and Drawer Cable to the printer  
Connect the Host Computer(POS/ECR) to the printer using an interface cable that  
matches the specifications of the printer and the Host computer(POS/ECR). Be sure to  
use a drawer that matches the printer's specification.  
- Turn off both the printer and the Host computer(POS/ECR).  
- Plug the serial interface cable connector into the printer’s interface connector,  
then tighten the screws on both sides of the connector. In case of the parallel  
interface, squeeze the wire clips on the printer together until they lock in place on  
both sides of the connector.  
- Plug the drawer cable into the drawer kick-out connector on the back of the  
printer next to the interface connector. Do not connect a telephone line to the  
drawer kick-out connector; otherwise the printer and the telephone line may be  
damaged.  
- Turn on the Printer and Host computer(POS/ECR).  
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SRP-270  
2-2-1 Serial Interface (RS-232C)  
ON  
RS-232  
Ver.2  
Interface Connector  
Drawer kick-out  
connector  
Power supply  
connector  
When the Dip Switch is “ON” on the Serial Interface Board,  
DTR and RTS are connected each other.  
Printer Side  
Host Side  
Printer Side  
Host Side  
(25Р)  
(9Р)  
(25Р)  
(25Р)  
(Shield.G)  
(Shield.G)  
(Shield.G)  
(Shield.G)  
(S.GND)  
(S.GND)  
(S.GND)  
(S.GND)  
Pin No.  
Signal name  
FG  
Direction  
Function  
Frame Ground  
Transmit Data  
1
2
3
4
5
-
TxD  
RxD  
RTS  
CTS  
DSR  
SG  
Output  
Input  
Output  
Input  
Input  
-
Receive Data  
Ready To Send  
Clear To Send  
Data Set Ready  
Signal Ground  
6
7
20  
DTR  
Output  
Data Terminal Ready  
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SRP-270  
2-2-2 Serial Interface (RS-485)  
ON  
RS-232  
Ver.2  
Interface Connector  
Drawer kick-out  
connector  
Power supply  
connector  
When the Dip Switch is “ON” on the Serial Interface Board,  
DTR and RTS are connected each other.  
Host Side  
Printer Side  
Pin No.  
Signal Name  
FGND  
SD2  
Direction  
-
Function  
Frame Ground  
1
2
3
4
5
7
8
9
10  
11  
Output  
Output  
Input  
Input  
-
Send Data  
SD1  
RD2  
RD1  
SGND  
DR2  
DR1  
CS2  
CS1  
Receive Data  
Signal Ground  
Output  
Input  
Same as DTR(RS-232)  
Same as DSR(RS-232)  
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SRP-270  
2-2-3 Parallel Interface (IEEE1284)  
PARALLEL  
Ver.2  
Interface Connector  
Drawer kick-out  
connector  
Power supply  
connector  
Compatibility  
Pin No.  
Source  
Nibble Mode  
Byte Mode  
Mode  
nStrobe  
Data 0 (LSB)  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7 (MSB)  
nAck  
1
2
3
4
5
6
7
8
9
Host  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Printer  
HostClk  
HostClk  
Data 0 (LSB)  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7 (MSB)  
PtrClk  
PtrBusy  
AckDataReq  
Xflag  
HostBusy  
NC  
-
-
-
-
-
-
-
-
10  
11  
12  
13  
14  
15  
16  
17  
18  
19~30  
31  
32  
33  
34  
35  
36  
PtrClk  
PtrBusy /Data3,7  
AckDataReq/Data2,6  
Printer  
Printer  
Printer  
Host  
Busy  
Perror  
Select  
nAutoFd  
NC  
GND  
FG  
Logic-H  
GND  
nInit  
nFault  
Xflag/Data1,5  
HostBusy  
-
-
-
NC  
GND  
FG  
Logic-H  
GND  
FG  
Logic-H  
GND  
nInit  
Printer  
-
GND  
nInit  
nDataAvail/Data0,4  
Host  
Printer  
nDataAvail  
ND  
ND  
ND  
1284-Active  
-
GND  
DK_Status  
+5V  
ND  
ND  
ND  
Printer  
Printer  
Host  
nSelectIn  
1284-Active  
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SRP-270  
2-2-4 USB Interface  
Ver.2  
USB  
USB Connector  
Drawer kick-out  
connector  
Power supply  
connector  
Pin No.  
Shell  
Signal Name  
Shield  
VBUS  
D-  
Assignment (Color)  
Function  
Frame Ground  
Host Power  
Data Line(D-)  
Data Line(D+)  
Signal Ground  
Drain Wire  
Red  
1
2
3
4
White  
Green  
Black  
D+  
GND  
2-2-5 Drawer Connector  
Pin No.  
1
Signal name  
Frame ground  
Direction  
-
Output  
Input  
-
Output  
-
2
3
4
5
6
Drawer kick-out drive signal 1  
Drawer open/close signal  
+24V  
Drawer kick-out drive signal 2  
Signal ground  
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SRP-270  
3. Setting the Dip Switches  
The DIP switches are located on the bottom of the printer. The DIP switches are used to  
set the printer to perform various functions. Follow these steps when changing DIP switch  
settings.  
- Turn the printer power switch off.  
- Turn the printer over and remove the dip switch cover.  
- Move the DIP switches using tweezers or another narrow-ended tool. Switches  
are on when up and off when down in the figure below.  
- The new setting takes effect when you turn on the printer.  
NOTE  
Always change DIP switch settings when the printer is turned off. Changes made with the  
power on have no effect until you turn the printer off and then on again.  
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SRP-270  
3-1 Serial Interface  
SW  
1
2
3
4
5
6
7
8
FUNCTION  
ON  
OFF  
DEFAULT  
OFF  
OFF  
OFF  
OFF  
-
Refer to the following  
table  
Enable  
2
Emulation Selection  
Auto-Cutter  
FONT SPACE  
Disable  
3
Function for  
Service Engineer  
-
OFF  
OFF  
Buffer size  
40Bytes  
4KBytes  
DIP switch Setting 1 Function  
SW – 1  
OFF  
OFF  
ON  
SW – 2  
OFF  
ON  
OFF  
MODE  
EPSON  
Citizen  
Star  
Emulation Selection  
SW  
1
FUNCTION  
ON  
Always  
Enabled  
YES  
XON/OFF  
7 bits  
Enable  
EVEN  
Refer to the following  
table  
OFF  
Always  
Disabled  
NO  
DTR/DSR  
8 bits  
DEFAULT  
OFF  
Auto Line Feed  
2
3
4
5
6
7
8
Hexadecimal dump  
Hand Shaking  
Word length  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
Parity check  
Parity selection  
Disable  
ODD  
Baud Rate selection  
DIP switch Setting 2 Function  
Transmission speed  
19200 BAUD  
2400 baud  
SW – 7  
ON  
OFF  
SW – 8  
ON  
ON  
4800 baud  
9600 baud  
ON  
OFF  
OFF  
OFF  
Baud Rate selection  
NOTE  
When the word length is 7 bits, you can not parity check OFF status.  
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SRP-270  
3-2 Parallel / USB Interface  
SW  
1
2
3
4
5
6
7
8
FUNCTION  
ON  
OFF  
DEFAULT  
OFF  
OFF  
OFF  
OFF  
-
Refer to the following  
table  
Enable  
2
Emulation Selection  
Auto-Cutter  
FONT SPACE  
Disable  
3
Function for  
Service Engineer  
-
OFF  
OFF  
Buffer size  
40Bytes  
4KBytes  
DIP switch Setting 1 Function  
SW – 1  
SW – 2  
OFF  
ON  
OFF  
MODE  
EPSON  
Citizen  
Star  
OFF  
OFF  
ON  
Emulation Selection  
SW  
1
FUNCTION  
Auto Line Feed  
ON  
Always  
OFF  
Always  
DEFAULT  
OFF  
Enabled  
Disabled  
2
3
4
5
6
7
8
Hex Dump  
Reserved  
Reserved  
Reserved  
Reserved  
Reserved  
Reserved  
YES  
NO  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
-
-
-
-
-
-
-
-
-
-
-
-
DIP switch Setting 2 Function  
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SRP-270  
4. Ribbon Cassette Installation  
4-1 Before inserting the ribbon cassette, turn the knob clockwise to prevent  
twisting the ribbon.  
4-2 Insert the ribbon cassette as shown below and pay particular attention to the  
placement of the ribbon behind the Print Head.  
4-3 During inserting the ribbon cassette, turn the knob clockwise again to  
make sure the ribbon moves freely in the cassette.  
NOTE  
Malfunctions and other problems may arise if other than specified ribbon cassettes are  
used in the printer. The Warranty may be voided if other than specified ribbon cassettes  
are used. Contact your dealer or place of purchase for more information about proper  
ribbon cassettes.  
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SRP-270  
5. Roll Paper Installation  
Be sure to use roll paper that matches the printer's specifications.  
5-1 When possible, make sure that the printer has no un-printed data.  
This data may be lost.  
5-2 Open the printer cover and remove the used paper roll core if there is one.  
- SRP-270 A/C : 1Ply Paper  
- SRP-270 D : 2Ply Paper  
5-3 To use a new roll paper, unroll the paper and tear off the end of the paper correctly.  
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SRP-270  
5-4 Put the roll paper on the paper holder and insert the paper in the printer.  
- SRP-270 A/C : 1Ply Paper  
- SRP-270 D : 2Ply Paper  
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SRP-270  
5-5 Insert the end of the roll paper straight into the paper inlet. The printer feeds the paper  
automatically and then the printer will cut the paper automatically(SRP-270C type  
series and SRP-270D type series). Refer to the attached label inside the cover.  
5-6 Tear off the paper as shown, if necessary.  
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SRP-270  
5-7 Insert the end of the roll paper into the groove on the Roller-Pulley, warp the paper  
around it two or three times and load the Roller-Pulley onto the groove of the Case.  
5-8 Push the auto-cutter cover as shown below and close the printer cover.  
NOTE  
Push upper face of the auto cutter cover for completely locking of it.  
5-9 When the ERROR light is on and PAPER OUT light blinks, please press the  
FEED button. After that, the printer is ready for printing.  
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SRP-270  
6. Removing Jammed Paper  
6-1 Open the printer cover.  
6-2 Raise the auto cutter unit by lifting the knob lock.  
6-3 Remove the ribbon cassette.  
6-4 Loosen the manual screw.  
6-5 Remove the head cover.  
CAUTION  
The printer head becomes very hot during printing. Allow it to be cool before you reach into  
the printer.  
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SRP-270  
6-6 Move the print head carriage to the reverse direction of paper jam.  
By pushing on the side of the print head as shown in the illustration.  
6-7 Remove the jammed paper by rotating the paper-feed knob.  
6-8 Replace the head cover and secure it with screw.  
6-9 Replace the ribbon cassette and roll paper, then close the printer cover.  
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SRP-270  
NOTE  
If you are troubled with reloading the paper, the cutter blade may not be in its normal  
position. Insert a screw driver into the hole at the bottom side of auto cutter unit as shown  
followed picture, and turn the gear inside the cutter unit to move the cutter blade to its  
normal position.  
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SRP-270  
7. Self Test  
The self-test checks whether the printer has any problems. If the printer does not function  
properly, contact your dealer.  
7-1 Make sure paper roll has been installed properly.  
7-2 Turn on the power while holding down the FEED button. The self-test begins.  
7-3 The self-test prints the current printer status, which provides the control ROM version  
and the DIP switch setting.  
7-4 After printing the current printer status, self-test printing will print the following,  
and pause (The PAPER LED light blinks).  
Self-test printing.  
Please press the FEED button  
7-5 Press the FEED button to continue printing. The printer prints a pattern using the built-  
in character set.  
7-6 The self-test automatically ends after printing the following.  
** Character Test Completed **  
7-7 The printer is ready to receive data when it completes the self-test.  
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SRP-270  
8. Hexadecimal Dumping  
This feature allows experienced users to see exactly what data is coming to the printer.  
This can be useful in finding software problems. When you turn on the hexadecimal dump  
function, the printer prints all commands and data in hexadecimal format along with a  
guide section to help you find specific commands.  
To use the hexadecimal dump function, follow these steps.  
8-1 After you make sure that the printer is off.  
8-2 Set DIP switch 2-2 On.  
8-3 Turn on the printer, then the printer enters the hexadecimal dump mode.  
8-4 Run any software program that sends data to the printer. The printer will print  
all the codes it receives in a two-column format. The first column contains the  
hexadecimal codes and the second column gives the ASCII characters that correspond  
to the codes.  
1B 21 00 1B 26 02 40 40  
02 0D 1B 44 0A 14 1E 28  
00 01 0A 41 0D 42 0A 43  
. ! . . & . @ @  
. . . D . . . . (  
. . . A . B . C  
- A period(.) is printed for each code that no ASCII equivalent.  
- During the hex dump, all commands except DLE EOT and DLE ENQ are  
disabled.  
- Insufficient print data to fill the last line can be printed by pressing the  
FEED button.  
8-5 When the printing finishes, turn off the printer, and then change DIP switch 2-2 OFF.  
8-6 Turn on the printer and then the hexadecimal mode is off.  
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SRP-270  
9. Specification  
Printer  
Printing method  
Serial impact dot matrix  
9 wires  
Bi-directional  
Approx. 4.6 LPS  
40 (9*7), 33(9*9)  
Number of head pin  
Printing direction  
Lines per second  
Characters per line  
Ribbon type  
Ribbon  
Cartridge type (ERC-38 Black/Red)  
Black & Red  
Color  
Ribbon life  
Approx.  
Black : 1.5 Million characters  
Red : 0.75 Million characters  
Roll paper  
Paper  
Paper type  
Paper width  
Roll diameter  
Thickness  
W76mm ± 0.5mm (2.99" ± 0.22")  
Max. φ80mm (3.14")  
0.06mm ~ 0.085mm (0.002" ~ 0.003")  
Adapter  
Overall dimensions  
Weight  
120mm * 63mm * 33mm (4.71" * 2.47" * 1.29”)  
215gr (0.5 lbs)  
Types  
Cutter type  
AD-270 Free Voltage (50Hz ~ 60Hz)  
Guillotine type  
Auto  
Cutter  
Cutting width  
Cutting thickness  
Data buffer  
Max. 85 mm  
Max. 0.1mm  
4k bytes  
ETC  
Overall dimension  
SRP-270A/AS/AP/AU :  
160(W)*249(D)*130(H)mm (6.3"*9.8"*5.12")  
SRP-270C/CS/CP/CU :  
160(W)*249(D)*149(H)mm (6.3"*9.8"*5.87")  
SRP-270D/DS/DP/DU :  
160(W)*294(D)*160(H)mm (6.3"*11.57"*6.3")  
Weight  
Weight (printer only)  
Weight (with box & accessories) :  
SRP-270A TYPE: 2.2 Kg (4.9 lbs) / 3.2 Kg (7.1 lbs)  
SRP-270C TYPE: 2.5 Kg (5.5 lbs) / 3.5 Kg (7.7 lbs)  
SRP-270D TYPE: 2.6 Kg (5.7 lbs) / 3.6 Kg (7.9 lbs)  
DC 24 V, 1.0 A  
Rating  
Power consumption  
EMI  
Standby : 8 W, Operation: 24 W  
FCC class A, CE  
Safety standards  
Reliability  
UL/CSA, TUV  
Printer MCBF: 7,500,000 lines (Except print head life)  
Print head life: 300,000,000 Dots  
Operation Temperature 0~ 40( 32~ 104)  
Operation humidity  
Storage temperature  
Storage humidity  
30% ~ 80%  
-5~ 50( 23~ 122)  
10% ~ 95%  
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