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Contents
Introduction
1
Special Features ––––––––––––––––––––––––––––––––– 1.1
Printer Components –––––––––––––––––––––––––––––– 1.2
Setting Up Your Printer
2
: Unpack Your Printer –––––––––––––––––––––––––– 2.1
: Install the Toner Cartridge ––––––––––––––––––––– 2.2
: Load Paper ––––––––––––––––––––––––––––––––– 2.4
: Connect to the Computer with a Parallel Cable ––––– 2.6
: Turn on the Printer ––––––––––––––––––––––––––– 2.6
: Print a Demo Page! ––––––––––––––––––––––––––– 2.7
: Install the Printer Software ––––––––––––––––––––– 2.7
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
STEP 7
Using Control Panel
3
4
Control Panel Buttons –––––––––––––––––––––––––––––– 3.1
Control Panel Lights ––––––––––––––––––––––––––––––– 3.3
Print Media
Choosing Paper and Other Media ––––––––––––––––––––– 4.1
Selecting the Output Location ––––––––––––––––––––––– 4.4
Loading Paper –––––––––––––––––––––––––––––––––––– 4.5
Printing on Envelopes –––––––––––––––––––––––––––––– 4.7
Printing on Heavy Paper –––––––––––––––––––––––––––– 4.9
Printing on Labels –––––––––––––––––––––––––––––––– 4.10
Printing on Transparencies ––––––––––––––––––––––––– 4.11
Printing on Preprinted Paper ––––––––––––––––––––––– 4.12
Printing on Card Stocks –––––––––––––––––––––––––––– 4.13
I
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Printing Tasks
5
Printing a Document ––––––––––––––––––––––––––––––– 5.1
Printing Multiple Pages on One Sheet of Paper –––––––––– 5.6
Setting Print Resolution –––––––––––––––––––––––––––– 5.7
Using Toner Save Mode –––––––––––––––––––––––––––– 5.8
Using Power Save Mode –––––––––––––––––––––––––––– 5.9
Using Other Graphic Options ––––––––––––––––––––––– 5.10
Reprinting the Last Page –––––––––––––––––––––––––– 5.12
Printing on a Network Environment ––––––––––––––––––– 5.13
Maintaining Your Printer
6
7
Maintaining Toner Cartridge ––––––––––––––––––––––––– 6.1
Cleaning the Printer ––––––––––––––––––––––––––––––– 6.4
Problem Solving
Troubleshooting Checklist ––––––––––––––––––––––––––– 7.1
Solving General Printing Problems –––––––––––––––––––– 7.2
Clearing Paper Jams ––––––––––––––––––––––––––––––– 7.6
Solving Print Quality Problems –––––––––––––––––––––– 7.11
Troubleshooting Error Messages ––––––––––––––––––––– 7.17
Common Windows Problems –––––––––––––––––––––––– 7.19
Appendix
Printer Specifications ––––––––––––––––––––––––––––––– A.1
Paper Specifications –––––––––––––––––––––––––––––––– A.2
Installing Software from Diskette –––––––––––––––––––– A.10
Linux Driver Installation ––––––––––––––––––––––––––– A.13
INDEX
II
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Environmental and Safety Consideration
Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1
Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product
conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system and printer are
designed so there is never any human access to laser radiation above a Class I level during
normal operation, user maintenance, or prescribed service condition.
WARNING
Never operate or service the printer with the protective cover removed from Laser/Scanner
assembly. The reflected beam, although invisible, can damage your eyes.
CAUTION
- INVISIBLE LASER RADIATION WHEN THIS COVER OPEN. DO
NOT OPEN THIS COVER.
VORSICHT
ATTENTION
ATTENZIONE
- UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET. NICHT
DEM STRAHL AUSSETZEN.
- RAYONNEMENT LASER INVISIBLE EN CAS D’OUVERTURE.EXPOSITION DAN
GEREUSE AU FAISCEAU.
-RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA.
EVITARE L’ESPOSIZIONE AL FASCIO.
PRECAUCION -RADIACION LASER IVISIBLE CUANDO SE ABRE. EVITAR EXPONERSE AL
RAYO.
ADVARSEL.
ADVARSEL.
VARNING
VARO!
- USYNLIG LASERSTRÅLNING VED ÅBNING NÅR SIKKERHEDSBRYDERE ER
UDE AF FUNKTION. UNDGÅ UDSAETTELSE FOR STRÅLNING.
- USYNLIG LASERSTRÅLNING NÅR DEKSEL ÅPNES. STIRR IKKE INN I
STRÅLEN. UNNGÅ EKSPONERING FOR STRÅLEN.
- OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPAND OCH SPÄRREN ÄR
URKOPPLAD. BETRAKTA EJ STRÅLEN. STRÅLEN ÄR FARLIG.
- AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA
NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.
III
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Environmental and Safety Consideration
Ozone Safety
Power Saver
During normal operation, the Samsung ML-4500 printer produces
ozone. the ozone produced does not present a hazard to the
operator. However, it is advisable that the machine be operated in
a well ventilated area.
If you need additional information about ozone, please request
your nearest Samsung dealer.
This printer contains advanced energy conservation technology
that reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
The energy star emblem does not represent EPA endorsement of
any product or service.
Radio Frequency Emissions
Fcc Regulations
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
IV
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Environmental and Safety Consideration
Do not make any changes or modifications to the equipment unless otherwise specified in the
manual. If such changes or modifications should be made, you must first stop operation of the
equipment.
Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC
Rules.
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus as set out in the interference-causing equipment standard entitled “Digital
Apparatus”, ICES-003 of the Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils
numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils
Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.
EC Declaration of Conformity
We,
SAMSUNG ELECTRONICS CO., LTD.
#259, Gong Dan-Dong, Gumi-City, Kyung Buk, Korea
declares sole responsibility that the
Samsung ML-4500 Laser printer
meets the intent of Directive 89/336/EEC for Electromagnetic Compatibility and Low Voltage
Directive 73/23/EEC.
Compliance was demonstrated to the following specifications as listed in the official journal of
the European Communities:
EN 50081-Emissions:
EN 55022 Radiated, Class B
EN 55022 Conducted, Class B
EN 61000-3-2 Power Harmonics
EN 61000-3-3 Voltage Fluctuations and Flicker
EN 50082-Immunity:
IEC 801-2 Electrostatic Discharge
IEC 801-3 RF Radiated
IEC 801-4 Fast Transient/Burst
EN 60950-Safety
V
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1
Congratulations on the purchase of Samsung ML-4500
printer! This chapter provides information on the
following topics:
ꢀꢀSpecial Features
ꢀꢀPrinter Components
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Special Features
Samsung ML-4500 is a versatile, productive printer equipped
with special features that improve print quality, giving you a
competitive edge. You can:
Print with excellent quality and high speed
• You can print at 600 dots per inch (dpi). See page 5.7.
• Your printer prints 8 pages-per-minute.
Handle paper flexibly
• Standard 150-sheet automatic input tray and a 1-sheet
manual input tray support various sizes and types of paper.
• Two output locations: Select either the face-down output
tray or the face-up output slot for the most convenient
access.
Save your time and money
• You can use Toner Save mode to use less toner. See page
5.8.
• Print multiple pages on a single sheet of paper to save paper
(N-up printing). See page 5.6.
• One-touch last page printing is allowed in the Ready mode.
See page 5.12.
• The printer automatically conserves electricity by
substantially reducing power consumption when not printing.
• This product meets Energy Star guidelines for energy
efficiency.
Print in various environments
• You can print in Window 95/98/2000/NT 4.0.
• Your printer is compatible with the Linux system.
INTRODUCTION 1.1
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Printer Components
Front View
Paper support
Paper output support
Automatic input
tray
Face-down output
tray
Paper guides
Manual input
tray
Output lever
Front cover
Face-up output slot
Control panel
1.2 INTRODUCTION
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Printer Components
Inside View
Toner cartridge
Front cover
Rear View
Power switch
Parallel port
Power receptacle
INTRODUCTION 1.3
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2
This chapter provides step by step information on setting up
your printer. Topics included in this chapter are:
◆
◆
◆
◆
◆
◆
◆
: Unpack Your Printer
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
STEP 7
: Install the Toner Cartridge
: Load Paper
: Connect to the Computer with a Parallel Cable
: Turn on the Printer
: Print a Demo Page!
: Install the Printer Software
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Unpack Your Printer
1
Remove the printer and all accessories
from the packing carton. Make sure that
your printer has been packed with the
following items:
Power cord
Toner cartridge
Notes:
• If any items are missing or damaged,
notify your dealer immediately.
• Components may differ from one
country to another.
Paper Output Support
CD-ROM*
• The CD-ROM contains the printer
driver, the User’s Guide, the Adobe
Acrobat Reader program and the Make
Your Own Diskette setup software.
Printer cable
Setup Guide
2
3
Carefully remove all packing tapes from
the printer.
Attach the supplied paper output
support as shown.
SETTING UP YOUR PRINTER 2.1
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Install the Toner Cartridge
1
2
3
Grasp the front cover by both sides of
the cover and pull it toward you to open.
Remove the toner cartridge from its bag
and remove the paper covering the toner
cartridge completely out of the cartridge.
Discard the paper.
Gently shake the cartridge from side to
side to distribute the toner evenly inside
the cartridge.
CAUTION:
To prevent damage, do not expose the
toner cartridge to light for more than a few
minutes. Cover it with a piece of paper, if
left exposed for more than a few minutes.
If toner gets on your clothing, wipe it off
with a dry cloth and wash clothing in cold
water. Hot water sets toner into fabric.
2.2 SETTING UP YOUR PRINTER
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Install the Toner Cartridge
4
5
Locate the cartridge slots inside the
printer, one on each side.
Grasp the handle and insert the
cartridge in the printer until it snaps into
place.
6
Close the front cover. Make sure that the
cover is securely closed.
Note: When printing text at 5% coverage, you can expect a toner cartridge life of approximately
2,500 pages (1,000 pages for the toner cartridge that is shipped with the printer).
SETTING UP YOUR PRINTER 2.3
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Load Paper
1
Pull the paper support on the automatic
input tray up, until it stops.
2
Before loading the paper, flex the sheets
back and forth to loosen them, then fan
them.
Tap the edges of the stack on a table top
to straighten them to prevent paper jams.
3
Load a stack of paper into the automatic
input tray with the print side facing
up.
2.4 SETTING UP YOUR PRINTER
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Load Paper
4
Do not load too much. This tray holds
up to 150 sheets.
Keep the paper below this height
mark.
5
Adjust the paper guides to the width of
the paper stack.
Notes:
• Do not push the width guide far enough
to cause the media to warp.
• If you do not adjust the width guide, it
may cause paper jam.
SETTING UP YOUR PRINTER 2.5
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Connect to the Computer
with a Parallel Cable
1
2
Make sure both the printer and the computer are turned off.
Plug the parallel printer cable into the
connector on the back of the printer.
Push the metal clips down to fit inside
the notches on the cable plug.
3
Connect the other end of the cable to
the parallel interface port on your
computer, and tighten the screws.
See your computer documentation if
you need help.
To the parallel
port on PC
Turn on the Printer
1
2
3
Plug the power cord into the power
receptacle on the back of the printer.
Plug the other end into a properly
grounded AC outlet.
Turn on the power.
To AC outlet
2.6 SETTING UP YOUR PRINTER
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Print a Demo Page!
As the printer powers up, all the printer
control panel lights turn on briefly. When
only the Data light remains on, press and
hold the Demo button.
Hold down the button for about 2 seconds
until all lights blink slowly, then release,
the demo page will print.
The demo page provides a sample of the
print quality and helps you verify the
printer is printing correctly.
ML-4500
Excellent Performance, High Quality
Cost Saving, Convenience
Compatibility
Install the Printer Software
Included with your printer is a CD-ROM containing the printer
driver for some of the most popular Windows software
applications. To operate your printer, you must install a printer
driver, which translates data from your application into data
that the printer understands.
Before Installing the Printer Software
Verify the following:
• At least 16 MB or more of RAM is installed on your PC.
• There is at least 50 MB of free disk space on your PC.
• All applications are closed on your PC before beginning
installation.
• Windows 95, Windows 98, Windows 2000 or Windows NT 4.0.
SETTING UP YOUR PRINTER 2.7
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Install the Printer Software
Installing the Printer Software from the CD-ROM
Place the CD-ROM in the CD-ROM drive. Installation will
start automatically.
1
G
If the CD-ROM drive does not automatically run:
Select Run from the Start menu, and type x:\cdsetup.exe
in the Open box (where x is the drive letter for the CD-ROM
drive), then click OK.
Note: If the New Hardware
Found box appears during
the installation procedure,
click the x in the upper
right corner of the box,
or click Cancel.
When the opening screen appears, select the appropriate
language.
2
3
Click Install the Samsung Software on your PC.
2.8 SETTING UP YOUR PRINTER
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Install the Printer Software
The Welcome window opens. Click Next.
4
The files are copied into the appropriate directory.
5
6
Click Finish.
SETTING UP YOUR PRINTER 2.9
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Install the Printer Software
Software Installation Tips
If you have access to another computer with a CD-ROM drive,
I do not have a
CD-ROM drive
you can use Make diskette utility in Windows to create the
disks you need for the installation. Go to “Installing Software
from Diskette” on page A.10.
Some printer features, such as paper size and page
orientation, may be available through your application settings.
Use application settings, if available, because they override
printer driver settings.
How do I access
printer features ?
Access advanced printer features through your printer driver.
See the chapter 5, “Printing Tasks” for instructions on using
your printer driver features.
In Windows, after installation, the Uninstall icon in the
Samsung ML-4500 program group allows you to select and
remove any or all of the Samsung ML-4500 printing system
components. If you are upgrading the printer driver, or if your
installation fails, uninstall the driver doing as the following
instructions.
How do I remove the
printing software ?
From the Start menu, select Programs.
1
Select Samsung ML-4500, and then Samsung ML-4500
Driver Uninstall.
2
2.10 SETTING UP YOUR PRINTER
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Install the Printer Software
When your computer confirms your selection, click Yes.
3
4
The Samsung ML-4500 printer driver and all of its
components are removed from your computer.
Click OK.
5
• Exit your software programs. Then turn off the computer and
the printer. Turn on the printer, then turn on the computer.
If you have installing
problems
• Close any virus protection programs that are running on your
computer.
• Uninstall the printer software using the instruction above,
then repeat the installation procedure.
The Samsung ML-4500 Printer supports the Linux system. Go
to “Linux Driver Installation” on page A.13 for information on
installing the Linux driver.
Can I use this printer in
the other OS?
SETTING UP YOUR PRINTER 2.11
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3
This chapter describes how to use the printer’s control
panel. It provides information on the following topics:
ꢀ Control Panel Buttons
ꢀ Control Panel Lights
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Control Panel Buttons
The printer has three buttons: Toner Save, Cancel/Reprint and Demo.
Print demo page
Demo
Press and hold Demo for about 2 seconds until the
control panel lights blink slowly to print a demo page.
The printer must be in the Ready mode.
Start manual feeding
When you select Manual for Paper Source from your
software application, you should press Demo each
time you load a sheet of paper manually. For further
information, see “Using the Manual Input tray” on
page 4.5.
Clean the inside of the printer
Press and hold Demo for about 10 seconds until the
control panel lights remain lit. After cleaning the
printer, one cleaning sheet prints. For further
information, see page 6.5.
USING CONTROL PANEL 3.1
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Control Panel Buttons
Cancel/Reprint
Cancel job
Press Cancel/Reprint and hold until the control panel
lights blink to cancel a job the printer is currently
printing. The Error light will blink while the print job
is cleared from both the printer and the computer, and
then return to the Ready mode. This may take some
time, depending on the size of the print job.
Note: If the Cancel/Reprint button is accidentally
pushed, the job must be reprinted. There is no undo
function.
Reprint last page of the job
If you press Cancel/Reprint in the Ready mode, the
printer prints the last page of the last print job. See
page 5.12.
Toner Save
Turn the Toner Save Mode on/off
Press Toner Save to turn the Toner save mode on or
off. The printer must be in the Ready mode.
(on)
Toner Save
• If the button backlight is on, toner save mode
activates and the printer uses less toner to print a
document.
(off)
• If the button backlight is off, toner save mode is
disabled and you will print in normal quality.
To enable or disable the Toner Save mode using this
button, the Toner Save Mode option in the printer
driver must be set to Printer Setting.
For further information on the Toner Save mode,
see page 5.8.
3.2 USING CONTROL PANEL
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Control Panel Lights
The control panel lights indicate the status of your printer. If the Error light is on, the printer
is experiencing an error. See “Troubleshooting Error Messages” on page 7.17.
Control Panel Light Message
Error
Paper
Data
Ready mode
The Data light is on and the printer is ready to print.
No action is needed. If you press and hold the Demo button for about 2
seconds, a demo page will print.
Error
Paper
Data
Processing
The printer is receiving or processing data. Wait for the job to print.
Pressing the Cancel/Reprint button cancels the current job. One or two pages
may print as the printer clears the print job. The printer will return to the
Ready mode after the job has been canceled.
Error
Paper
Data
Paper out
The printer is out of paper.
Load paper into the printer. For the automatic tray, there is no need to press
any button to reset. For the manual tray, press the Demo button after loading.
Error
Paper
Data
Waiting the Demo button to be pressed
In the Manual Feed mode, the printer is waiting the Demo button to be pressed.
Press the Demo button to start printing. You must press the button to print
each page after loading paper into the manual input tray.
USING CONTROL PANEL 3.3
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4
This chapter will help you understand what kind of paper
you can use with the Samsung ML-4500 printer and how to
properly load paper in the different paper input trays for
the best print quality.
Topics included in this chapter are:
ꢀꢀChoosing Paper and Other Media
ꢀꢀSelecting Output Location
ꢀꢀLoading Paper
ꢀꢀPrinting on Envelopes
ꢀꢀPrinting on Heavy Paper
ꢀꢀPrinting on Labels
ꢀꢀPrinting on Transparencies
ꢀꢀPrinting on Preprinted Paper
ꢀꢀPrinting on Card Stocks
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Choosing Paper and Other Media
You can print on a variety of print media, such as plain paper,
envelopes, labels, transparencies, card stocks, and so on. See
“Paper Specification” on page A.2. To get the best possible
print quality, use only high-quality copier-grade paper.
When you choose print media, consider the followings:
• Desired outcome: The paper you choose should be
appropriate for the project.
• Size: You can use any size paper that fits easily within the
paper adjusters of the paper tray.
• Weight : Your printer supports paper weight as follows:
• 16~24 lbs bond for the automatic input tray
• 16~43 lbs bond for the manual input tray
• Brightness: Some papers are whiter than others and
produce sharper, more vibrant images.
• Surface smoothness: The smoothness of the paper affects
how crisp the printing looks on the paper.
Always test a sample of paper before purchasing large
quantities.
CAUTION: Using media that does not confirm to the
specification listed in the paper specification can cause
problems that may require service. This service is not covered
by the warranty or service agreements.
PRINT MEDIA 4.1
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Choosing Paper and Other Media
Media Sizes and Capacities
Input Source/Capacity*
Manual Input Tray
Media Size
Automatic Input Tray
Plain Paper
1
1
1
1
1
1
1
Letter (8.5 x 11 in.)
Legal (8.5 x 14 in.)
Executive (7.25 x 10.5 in.)
A4 (210 x 297 mm)
A5 (148 x 210 mm)
Folio (8.5 x 13 in.)
B5 (182 x 257 mm)
150
150
150
150
150
150
–
Envelopes
1
1
1
1
1
1
No. 10 (4.12 x 9.5 in.)
DL (110 x 220 mm)
C5 (162 x 229 mm)
C6 (114 x 162 mm)
B5 (176 x 250 mm)
Monarch (3.87 x 7.5 in.)
5
5
5
5
5
5
Labels
1
1
Letter (8.5 x 11 in.)
A4 (210 x 297 mm)
5
5
Transparency films
Letter (8.5 x 11 in.)
A4 (210 x 297 mm)
1
1
5
5
1
1
Card stocks
Bond
5
5
*
Depending on paper thickness, maximum capacity may be reduced.
4.2 PRINT MEDIA
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Choosing Paper and Other Media
Paper Guidelines
When selecting or loading paper, envelopes, or other special
media, keep these guidelines in your mind:
• Attempting to print on damp, curled, wrinkled, or torn paper
can cause paper jams and poor print quality.
• Use cut-sheet paper only. You cannot use multi-part paper.
• Use only high-quality, copier grade paper.
• Do not use paper that has been already printed on or that
has been fed through a photocopier.
• Do not use paper with irregularities, such as tabs or
staples.
• Do not attempt to load any tray during printing and never
overfill the tray. This could cause a paper jam.
• Avoid paper with embossed lettering, perforations, or
texture that is too smooth or too rough.
• Colored paper should be of the same high quality as white
photocopy paper. The pigments must withstand the printer’s
fusing temperature of 400°F (205°C) for 0.1 second without
deterioration. Do not use paper with a colored coating that
was added after the paper was produced.
• Preprinted forms must be printed with nonflammable, heat-
resistant inks that do not melt, vaporize, or release
hazardous emissions when subject to the printer’s
approximately 400°F (205°C) fusing temperature for 0.1
second.
• Store paper in its ream wrapper until ready to use. Place
cartons on pallets or shelves, not on the floor.
• Do not place heavy objects on top of the paper, whether it
is packaged or unpackaged.
• Keep paper away from moisture, direct sunlight or other
conditions that can cause it to wrinkle or curl.
PRINT MEDIA 4.3
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Selecting the Output Location
The printer has two output locations: the face-up output slot and the face-down output
tray. You can select the output location by changing the position of the output lever on the
front of the printer. To use the face-down output tray, be sure the output lever is in upper
(normal) position. To use the face-up output slot, push it down to open the slot.
• If paper coming out of the face-down output tray has problems, such as excessive curl, try
printing to the face-up output slot.
• To avoid paper jams, do not change the position of the output lever while the printer is
printing.
Printing to the Face-Down Output Tray
The face-down output tray collects paper
face-down, in correct order. Make
sure that the output lever is in the upper
position. (If not, push it up)
The face-down output tray should be
used for most print jobs and is
recommended for printing over 100
sheets of paper, continuously.
Printing to the Face-Up Output Slot
The printer prints to the face-up output
slot if it is open. Push the output lever
down to open the slot. Paper comes out
of the printer face-up.
Using the face-up output slot might
improve output quality with the following:
• envelopes
• labels
• paper heavier than 24 lb (90 g/m2)
4.4 PRINT MEDIA
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Loading Paper
Proper paper loading helps prevent paper jams and ensure
trouble-free printing. Do not remove paper from the tray(s)
while a job is printing. Doing so may cause a paper jam.
Using the Automatic Input Tray
The automatic input tray holds 150 sheets of plain paper and
5 sheets of special media. See “Media Sizes and Capacities” on
page 4.2 for acceptable paper size and capacities for each
input trays.
Load a stack of paper into the automatic input tray and print.
For details on loading paper in the automatic input tray, see
“Load Paper” on page 2.4.
Note: Before using the automatic input tray, you must remove
paper from the manual input tray.
Using the Manual Input Tray
When you change the print settings, if you select Manual in the Paper Source option, you
can manually load paper in the manual input tray. Manually loading paper can be helpful
when you want to check the print quality after each page is printed.
If you experience a paper jam from the automatic input tray, load a sheet of paper at a time
into the manual input tray
.
Note: To avoid a paper jam, use the manual tray with the automatic input tray loaded with paper.
1
Load the print media in the manual
input tray with the print side up.
Adjust the paper guide against the
stack of print media without bending.
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Loading Paper
2
Push the output lever down to open the
face-up output slot.
3
When you print a document, you must
select Manual for Paper Source from
the software application, and then
select the correct paper size and type.
For details, see page 5.3.
4
5
Print the document.
If you are printing multiple pages, load
next sheet after the first page prints
out.
6
Press Demo to start feeding.
Notes:
• The face-up output slot may not hold the printed pages properly.
• The printed pages will not stack in the face-down output tray unless you change output lever
position. After you finish using the face-up output slot, you must change the position of the
output lever to the normal position. Push it up.
4.6 PRINT MEDIA
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Printing on Envelopes
Guidelines
• Only use envelopes recommended for laser printers. Before you load envelopes in the
input tray, make sure that they are undamaged and are not stuck together.
• Do not feed stamped envelopes.
• Never use envelopes with clasps, snaps, windows, coated lining, or self-stick adhesives.
These envelopes may severely damage the printer.
1
Flex or fan the envelopes to supply air
through them for loading.
2
3
Load the envelopes into the input tray
you want to use with the flap side
down.
The stamp area is on the right side
and the end of the envelope with the
stamp area enters the tray first.
Adjust the guide to the edge of the
envelope stack.
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Printing on Envelopes
4
Push the output lever down.
5
When you print on envelopes, configure
the paper source, type and size
properly in the software application. For
details, see page 5.3.
6
7
Print the document.
After printing, push the output lever up.
4.8 PRINT MEDIA
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Printing on Heavy Paper
Guidelines
• Heavy paper is any paper heavier than 24 lb (90 g/m2). For cotton papers, you can use
24 lb paper. The maximum paper weight available for your printer is 43 lb (163g/m2).
• Do not use extremely heavy paper stock (greater than 43 lb, or 163 g/m2 bond).
Misfeeds, mis-stacking, media jams, poor toner fusing, poor print quality, and excessive
mechanical wear can result.
1
Load paper in the input tray you want
to use with print side up.
Adjust the guide to fit the width of the
labels.
2
3
Push the output lever down.
When you print on heavy paper, select
Bond in the Paper Type section, and
then configure the paper source, and
size in the software application. For
details, see page 5.3.
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Printing on Labels
Guidelines
• Only use labels recommended for laser printers.
• Verify that the labels’ adhesive material can tolerate fusing temperature of 200°C
(392°F) for 0.1 second.
• Make sure that there is no exposed adhesive material between the labels. Exposed areas
can cause labels to peel off during printing, which can cause paper jams. Exposed
adhesive can also cause damage to printer components.
• Do not feed a sheet of labels through the printer more than once. The adhesive backing
is designed for one pass through the printer.
• Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or
otherwise damaged.
1
Load labels in the input tray you want
to use with print side up.
Adjust the guide to fit the width of the
labels.
2
3
Push the output lever down.
When you print on labels, configure the
paper source, type and size in the
software application. For details, see
page 5.3.
Note: To prevent them from sticking
together, do not let the printed label
sheets stack up as they are printed out.
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Printing on Transparencies
Guidelines
• Only use transparencies recommended for use in laser printers.
• Make sure that the transparencies are not wrinkled or curled, and that they do not have
any torn edge.
• Hold the transparencies by the edges and avoid touching the print side. Oils from your
fingers that are deposited on the transparency can cause print quality problems.
• Be careful not to scratch or leave fingerprints on the print side.
1
Load transparencies in the input tray
you want to use with print side up,
and the top with the adhesive strip
going first.
Adjust the guide to fit the width of the
transparencies.
2
3
Push the output lever down.
When you print on transparencies,
configure the paper source, type and
size in the software application. For
details, see page 5.3.
Notes:
• To prevent transparencies from sticking
together, do not let the printed sheets stack
up as they are printed out.
• Place transparencies on a flat surface after
removing them from the printer.
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Printing on Preprinted Paper
Preprinted paper is a form with some type of printing on them before they are sent through
the printer, such as a letterhead having preprinted logo or text located at the top of the page.
Guidelines
• Letterheads must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the printer’s fusing temperature of 400°F
(205°C) for 0.1 second.
• Ink on letterhead must be non-flammable and should not adversely affect any printer
rollers.
• Forms and letterheads should be sealed in a moisture-proof wrapping to prevent changes
during storage.
• Before you load preprinted paper as forms and letterheads, verify that the ink on the
paper is dry. During the fusing process, wet ink can come off preprinted paper.
1
Load letter-heads into the input tray
you want to use with the design face
up, bottom edge toward the
printer.
Adjust the guide to fit the width of the
paper stack.
2
When you print on the preprinted
paper, configure the paper source, type
and size in the software application. For
details, see page 5.3.
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Printing on Card Stocks
Postcards, 3 by 5 in.(index) cards can be printed with the Samsung ML-4500 printer.
Guidelines
• Always insert the short-edge first into the input tray. If you want to print in landscape
mode, make this selection through your software. Inserting paper long-edge first may
cause a paper jam.
• Do not print on the card stocks that is too small or too large. The minimum size is 76 by
127 mm (3 by 5 in.) for the manual input tray and 95 by 127 mm (3.8 by 5 in.) for the
automatic input tray, and the maximum size is 216 by 356 mm (8.5 by 14 in.).
• Set margins at least 6.4 mm (0.25 in.) away from the edges of the media in the software
application.
1
2
Load print media in the input tray you
want to use with print side up, short
edge first .
Adjust the guide to fit the width of the
media.
Push the output lever down.
3
Configure the paper source, type in the
printer driver’s properties (see page
5.3) and print.
PRINT MEDIA 4.13
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5
This chapter explains your printing options and give common
printing tasks.
Topics included in this chapter are:
ꢀꢀPrinting a Document
ꢀꢀPrinting Multiple Pages on One Sheet of Paper (N-Up Printing)
ꢀꢀSetting Print Resolution
ꢀꢀUsing Toner Save Mode
ꢀꢀUsing Power Save Mode
ꢀꢀUsing Other Graphic Options
ꢀꢀReprinting the Last Page
ꢀꢀPrinting on a Network Environment
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Printing a Document
The following procedure describes the steps required for
printing from various Windows applications. The exact steps
for printing a document may vary depending on the
application program. Refer to your software application’s
documentation for the exact printing procedure.
Open the document you want to print.
1
Select Print from the File menu. The Print dialog box for
your application will be displayed (the Print dialog box for
your application may look slightly different).
2
The basic print settings you required are usually selected
within this Print dialog box. These settings include the
number of copies, paper size, and page orientation.
If you see a Properties button,
click it.If you see Setup,
Printer, or Options, click that
button instead; then click
Properties in the next screen.
Select your
printer.
PRINTING TASKS 5.1
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Printing a Document
To take advantage of the printer features provided by your
ML-4500 printer, click Properties in the application’s Print
dialog box and go to step 4.
3
4
If you see Setup, Printer, or Options, click that button
instead. Then click Properties in the next screen.
The Samsung ML-4500 Properties dialog box allows you to
access all the information necessary when using your
printer.
If necessary, click the Basic tab to display the settings
shown below. The Basic tab contains the options for setting
the basic paper handling.
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Printing a Document
Make sure the Paper Source is set to Auto Select. If the
paper source is set to Auto Select, the printer
automatically selects the print media according to the
following order: the manual input tray, the automatic input
tray. Manual source is used when printing to special media.
You have to feed one sheet at a time into the printer. See
page 4.5.
4
Make sure the Paper Type is set to Plain Paper. If you
load a different type of print media, select the
corresponding paper type. For further information on print
media, refer to the chapter 4 ‘Print Media’.
4
4
Select the paper size you have loaded in your printer.
The Paper Orientation option allows you to select the
direction in which information is printed on a page.
Portrait prints across the width of the page, letter style.
Landscape prints across the length of the page,
spreadsheet style.
4
"
"
Landscape
Portrait
PRINTING TASKS 5.3
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Printing a Document
Click the other tabs on the top of the Properties dialog box
to access other features, if needed.
5
6
7
When you complete the print settings, click OK until the
Print dialog box is displayed.
Click OK to start printing.
Notes:
• Most Windows applications will override settings you specify
in the printer driver. Change all print settings available in the
software application first, and any remaining settings with the
printer driver.
• The settings you change remain in effect only while you are
using the current program. To make your changes permanent,
make them in the Printers folder as follows:
1. Click the Windows Start button.
2. Select Settings, then Printers to open the Printers window.
3. Select the Samsung ML-4500 printer icon.
4. Click the right mouse button and select Properties to open
the properties window.
5.4 PRINTING TASKS
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Printing a Document
Canceling a Print Job
There are two ways to cancel print job.
To stop a print job from your printer
Press the Cancel/Reprint button on the control panel.
The printer will finish printing the page that is moving through
the printer and delete the rest of the print job with the Error
light blinking. Pressing Cancel/Reprint cancels only the
current job in the printer. If more than one print job is in
printer memory, Cancel/Reprint must be pressed once for
each job.
To stop a print job from the Printers folder
1. From the Start menu, select Settings.
2. Select Printers to open the Printers window, then double-
click the Samsung ML-4500 printer icon.
3. From the Document menu, select Cancel Printing
(Windows 9x) or Cancel (Windows NT 4.0/2000).
Using Help
The Samsung ML-4500 printer has a help screen that can be
activated by the Help button in the printer’s properties dialog
box. You can also click ? from the upper right hand corner,
then click on any setting.
These help screens give a detailed information about the
printer features provided by the Samsung ML-4500 printer
driver.
To restore the default printer properties setting when you
change the print settings, click Defaults in the Samsung
ML-4500 Properties dialog box.
PRINTING TASKS 5.5
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Printing Multiple Pages on
One Sheet of Paper
(N-Up Printing)
You can select the number of pages you want to print on a
single sheet of paper. If you choose to print more than one
page per sheet, the pages will appear decreased in size and
arranged on the sheet. You can specify up to 16 pages.
When you change the print settings from your software
application, access the printer properties. See page 5.1 to
access the printer properties.
1
"!4 pages per sheet
From the Basic tab, select the number of pages you want
to print per sheet (1, 2, 4, 9 or 16) in the Pages per
2
Sheet drop-down list.
Select the paper orientation, source, size and type as
needed.
"!9 pages per sheet
Click OK, then start printing.
3
5.6 PRINTING TASKS
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Setting Print Resolution
You can select the print resolution between 600 dpi and 300
dpi. The higher the setting, the sharper the clarity of printed
characters and graphics. Higher settings may increase the time
it takes to print a document.
When you change the print settings from your software
application, access the printer properties. See page 5.1 to
access the printer properties.
1
Click the Option tab, and select the desired print resolution
from the Resolution section.
2
Click OK, then start printing.
3
PRINTING TASKS 5.7
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Using Toner Save Mode
Toner Save mode allows the printer to use less toner on each
page. Selecting this option will extend the life of your toner
cartridge and reduce your cost per page, but will reduce print
quality.
There are two ways to enable the Toner Save mode.
To enable this feature from your printer
Press the Toner Save button on the control panel. The printer
must be in Ready mode (Data light is on).
• If the button backlight is on, toner save mode activates and
the printer uses less toner to print a page.
• If the button backlight is off, toner save mode is disabled
and the printer prints in a normal mode.
Note: To enable or disable the Toner Save mode from the control
panel, the Toner Save Mode option in the printer driver must be
set to Printer Setting. See below.
To enable this feature from the software application
When you change the print settings from your software
application, access the printer properties. See page 5.1 to
access the printer properties.
1
Click the Option tab, select the Toner Save Mode option.
You can select from:
2
• Printer Setting: If you select this option, this feature is
determined by the setting you’ve made on the control
panel of the printer.
• Standard: If you don’t need to save toner to print a
document, select this option.
• Save: Select this option to allow the printer to use less
toner on each page.
Click OK.
3
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Using Power Save Mode
You can save power consumption when the printer is idle by
determining the length of time the printer waits after a job is
printed before it goes to a reduced power state.
When you change the print settings from your software
application, access the printer properties. See page 5.1 to
access the printer properties.
1
Click the Option tab, and select the desired length of time
from the drop-down list in the Power Save Mode section.
2
If your printer is used constantly, select OFF which keeps
the printer ready to print with the minimum warm-up time.
This uses more energy to keep the printer warm and ready
to print.
Click OK.
3
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Using Other Graphic Options
Use the following options to adjust the print quality for your
specific printing needs when you access the printer properties.
See page 5.1 to access the printer properties.
If necessary, click the Option tab to display the settings shown
below.
Click here to save
the changes when
setting is done.
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Using Other Graphic Properties
Correcting Print Quality for Altitude
With this option checked, you can optimize the print quality for
a low pressure area, such as a high ground.
Setting Graphic Mode
Configure the printer to process graphics as raster or vector
images. Setting this option tells Windows how to send graphic
image to the printer. All graphics can be printed as raster
images, however some geometric shapes or patterns print
faster if they are printed as vector graphics.
• Vector – If you select the Vector setting, Windows will send
graphics to the printer as a mixture of vector and
raster images.
• Raster – When you select the Raster setting, Windows will
send all graphics to the printer as bit map raster
images.
Notes:
• Not all graphic images can print using the Vector setting. If
you are using the Vector setting, and your graphic images do
not print as they appear on your computer screen, select the
Raster setting and reprint your graphic.
• This option does not appear in Windows NT.
Reprinting the Jammed Page
With this option checked, the printer keeps the image for a
printed page until the printer signals that the page has
successfully exited the printer. If a paper jam occurs, the
printer will automatically reprint all jammed page after the jam
is cleared.
PRINTING TASKS 5.11
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Reprinting the Last Page
The Samsung ML-4500 printer’s memory keeps always the last
page of the last job. If you canceled a print job due to a paper
jam or other problems and you want to know which page was
printed lastly, reprint the last page.
Press Cancel/Reprint briefly in Ready mode.
Note: If you want to prevent somebody from reprinting your document, you can turn the
Reprinting feature off in the printer’s properties dialog box. When you turn the feature
off in the printer’s properties, the Cancel/Reprint button on the control panel does not
perform the reprinting operation.
To disable this feature:
1. From the Start menu, select Settings then Printers.
2. Click the right mouse button and select Properties to
open the properties window.
3. From the Option tab, click the Reprint to empty the
checkbox.
With the box empty, you cannot reprint the last page
from the control panel.
When you want to reprint the last page on the
control panel, you must put a check mark on this
check box.
4. Click OK.
5.12 PRINTING TASKS
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Printing on a Network Environment
If you work in a network environment, you can connect your
ML-4500 printer directly to a selected computer (called the
“host computer”) on the network. The printer can then be
shared by other users on the network through a Windows
9x, 2000 or NT 4.0 network printer connection.
Note: You need to install the Samsung ML-4500 printer driver
on each computer that will print documents to the printer.
Setting Up Host Computer
Start Windows.
1
2
From the Start menu, select Control Panel, and
double-click on the Network icon.
Check the File and Print Sharing box, then click OK.
Close the window.
3
4
Click Start and select Printers from Settings, then
double-click your printer name.
Select Properties in the Printers menu.
5
6
Click the Sharing tab, then check the Shared As box.
Fill in the Shared Name field, then click OK.
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Printing on a Network Environment
Setting Up Client PC
Right-click Start, and select Explorer.
1
2
3
Open your network folder in the left column.
Right-click the shared name, and select Capture Printer
Port.
Select the port you want, check the Reconnect at log
on box, then click OK.
4
From the Start menu, select Settings, then Printers.
Double-click your printer icon.
5
6
7
8
From the Printers menu, select Properties.
Press the Details tab, select the printer port, then click
OK.
5.14 PRINTING TASKS
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6
This chapter provides suggestions for high-quality and
economical printing and information for maintaining the toner
cartridge and the printer.
Topics included in this chapter are:
ꢀ Maintaining Toner Cartridge
ꢀ Cleaning the Printer
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Maintaining Toner Cartridge
To get the most from the toner cartridge, keep the following
guidelines in your mind.
Toner cartridge storage
• Do not remove the toner cartridge from its package until you
are ready to use.
• Do not refill toner cartridges. The printer warranty does not
cover damage caused by using a refilled cartridge.
• Store toner cartridges in the same environment as the printer.
• Do not remove a toner cartridge from the printer except to
replace it, clean it or clear a paper jam. Replace the cartridge
immediately.
• To prevent damage to the toner cartridge, do not expose it to
light for more than a few minute.
The life of the toner cartridge depends on the amount of the
toner that print jobs require. When printing text at 5 %
coverage, a new toner cartridge lasts an average of 2,500 pages.
(But, the toner cartridge supplied with the printer lasts an
average of 1,000 pages.)
Toner cartridge life
expectancy
After you install a new toner cartridge (see page 2.2), follow the
instructions included in the toner cartridge box to recycle the old
cartridge.
Recycling toner
cartridge
To save toner, press the Toner Save button on the printer
control panel. The button will be lit. You can also enable the
Toner Save Mode in your printer properties. Refer to “Using
Toner Save Mode” on page 5.8. Selecting this option will expend
the life of the toner cartridge and reduce your cost per page, but
will reduce print quality.
Saving toner
MAINTAINING YOUR PRINTER 6.1
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Toner Cartridge
Redistributing Toner
When toner is low, faded or light areas may appear on a printed page. You may be able to
temporarily improve print quality by redistributing the toner. The following procedures may
allow you to finish the current print job before replacing the toner cartridge.
1
Grasp the front cover by both sides of
the cover and pull it toward you to
open.
2
Remove the toner cartridge from the
printer.
CAUTIONS:
• Avoid reaching too far into the
printer. The fusing area may be hot.
• To prevent damage to the toner
cartridge, do not expose it to light
for more than a few minute.
3
Gently shake the toner cartridge from
side to side 5 or 6 times to redistribute
the toner.
Note: If the toner gets on your
clothing, wipe it off with a dry cloth
and wash clothing in cold water. Hot
water sets toner into fabric.
6.2 MAINTAINING YOUR PRINTER
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Toner Cartridge
4
Reinsert the toner cartridge into the
printer. Be sure that the toner cartridge
snaps in its place.
5
Firmly close the cover.
If the print remains light
Remove the old cartridge and install a
new toner cartridge. See “Install the
Toner Cartridge” on page 2.2.
MAINTAINING YOUR PRINTER 6.3
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Cleaning the Printer
To maintain print quality, follow the cleaning procedures below every time the toner cartridge
is replaced or whenever print quality problems occur. As much as possible, keep the printer
free from dust and debris.
Notes:
• Do not use ammonia-based cleaners or volatile solvents such as thinner, on or around the
printer. These can damage the printer.
• While cleaning the inside of the printer, be careful not to touch the transfer roller (located
underneath the toner cartridge ). The oil from your hands on the roller can cause print quality
problems.
Cleaning the Outside
Wipe the outside surface of the printer with a soft, clean, lint-
free cloth. You can dampen the cloth slightly with water, but be
careful not to be let any water drip onto the printer or inside it.
Cleaning the Inside
During the printing process, paper, toner, and dust particles
can accumulate inside the printer. Over time, this buildup can
cause print quality problems such as toner specks or smearing.
Cleaning inside the printer will eliminate or reduce these
problems.
Turn the printer off and unplug the power cord, then wait for
the printer to cool.
1
Cleaning inside the printer
Open the front cover and remove the toner cartridge.
2
3
Note: To prevent
damage to the toner
cartridge, do not expose
it to light for more than a
few minute. Cover it with
a piece of paper, if
necessary. Also, do not
touch the black transfer
roller inside the printer.
By doing so, you can
damage the printer.
With a dry, lint-free cloth, wipe away any dust and spilled toner
from the toner cartridge area and the toner cartridge cavity.
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Cleaning the Printer
Reinsert the toner cartridge and close the cover
4
Then, plug in the power cord, and turn the printer on.
5
Printing a cleaning sheet cleans the drum inside the toner
cartridge. Use this process if you are experiencing blurred,
faded or smeared printouts. This process will produce a page
with toner debris, which should be discarded.
Printing a cleaning sheet
Make sure the printer is turned on and in the Ready mode and
there is paper loaded in the automatic input tray.
1
Press and hold down Demo on the control panel for about 10
seconds until all control panel lights remain lit, then release
the button.
2
Note: The cartridge
cleaning process takes
some time. To stop the
printing, turn the power
off.
Your printer automatically picks up a sheet of paper from the
tray and prints out a cleaning sheet with the dust or toner
particles on it.
3
MAINTAINING YOUR PRINTER 6.5
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7
This chapter gives helpful information for what to do if you
encounter a printer error. It provides information on the
following topics:
ꢀꢀTroubleshooting Checklist
ꢀꢀSolving General Printing Problems
ꢀꢀClearing Paper Jams
ꢀꢀSolving Print Quality Problems
ꢀꢀTroubleshooting Error Messages
ꢀꢀCommon Windows Problems
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Troubleshooting Checklist
If the printer is not working properly, complete the following checklist in order. If the printer
does not pass a step, follow the corresponding troubleshooting suggestions.
Check
Solution
Make sure that the Data light on
the control panel is on.
• If no lights are on, check the power cord connection
and the power switch. Check the power source by
plugging into another outlet.
• If other lights are on, go to “Troubleshooting Error
Messages” on page 7.17.
Press the Demo button to print
a demo page to verify that the
printer is feeding paper correctly.
See page 2.7.
• If a demo page does not print, check the paper
supply in the input tray.
• If the paper jams in the printer, go to “ Clearing
Paper Jams” on page 7.6.
• If the Error indicator light is illuminated on the
control panel, go to “Troubleshooting Error
Messages” on page 7.17.
Check the demo page to see if it
is printed correctly.
If there is a print quality problem, go to “Solving
Print Quality Problems” on page 7.11.
Print a short document from a
software application to verify the
computer and printer are
connected and are
• If the page does not print, check the cable
connection between the printer and computer.
• Check the print queue or print spooler to see if the
printer has been paused.
communicating correctly.
• Check the software application to make sure you
are using the proper printer driver and
communication port. If the page is interrupted
during printing, go to “Solving General Printing
Problems” on page 7.2.
If completing the checklist did
not diagnose the problem with
the printer, check the following
troubleshooting sections.
• “Solving General Printing Problems” on page 7.2.
• “Troubleshooting Error Messages” on page 7.17.
• “Common Windows Problems” on page 7.19.
PROBLEM SOLVING 7.1
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Solving General Printing Problems
If you have any problems with the operation of your printer, refer to the table for suggested
solutions.
Possible Cause
Solution
Problem
The printer is not
receiving power.
If no lights are on, check the power
cord connections. Check the power
switch and the power source.
The printer does not
print.
Your printer is not
selected as the default
printer.
Select Samsung ML-4500 as your
default printer.
Check the printer for
the following:
• The printer cover is not closed.
• Paper is jammed.
• No paper is loaded.
• Toner cartridge is not installed.
• Printer system error occurs.
Contact a service representative.
The printer may be in
manual feed mode and
out of paper. (The
Add paper to the manual input tray,
and press the Demo button on the
printer’s control panel to start
printing.
Paper light is on.)
The connection cable
between the computer
and the printer is not
connected properly.
Disconnect the printer cable and
reconnect it.
The connection cable
between the computer
and the printer is
defective.
If possible, attach the cable to
another computer that is working
properly and print a job. You may
also try using a different printer
cable.
The port setting is
incorrect.
Check the Windows printer setting to
make sure that the print job is sent
to the correct port (for example,
LPT1). If the computer has more
than one port, make sure the printer
is attached to the correct one.
7.2 PROBLEM SOLVING
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Solving General Printing Problems
Possible Cause
Problem
Solution
The printer may be
configured incorrectly.
The printer does not
print. (continued)
Check the printer properties to make
sure that all print settings are correct.
The printer driver may
be incorrectly installed.
Uninstall the printer driver, then
reinstall the printer driver. Try printing
a demo page.
The printer is
malfunctioning.
Check the lights on the control panel to
determine if the printer is indicating a
system error.
The paper source
selection in the printer
properties may be
incorrect.
For many software applications the
paper source selection is found under
the Basic tab within the printer
properties. Select the correct paper
source.
Printer selects media
from the wrong
paper source.
Paper has not been
loaded correctly.
Remove paper from the input tray and
reload it correctly.
Paper does not feed
into the printer.
There is too much paper
in the input tray.
Remove excess paper from the input
tray.
The paper is too thick.
Use only paper that meets the
specifications required by the printer.
The job may be very
complex.
Reduce the complexity of the page or
try adjusting the print quality settings.
Print job is extremely
slow.
The maximum print
speed of the Samsung
ML-4500 printer is 8
pages per minute.
If using Windows 95, the
Spooling Setting may be
set incorrectly.
From the Start menu, and then choose
Settings and Printers. Right-click the
Samsung ML-4500 printer icon, choose
Properties, click the Details tab, and
then choose the Spool Settings
button. Select the desired spool setting
from the available choices.
PROBLEM SOLVING 7.3
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Solving General Printing Problems
Solution
Possible Cause
Problem
Simplify the page layout and remove
any unnecessary graphics from the
document, if possible.
The page layout is too
complex.
Half of the page is
blank.
Change the page orientation in your
application.
The page orientation
setting may be
incorrect.
Make sure that the paper size in the
print settings matches the paper in
the input tray.
The paper size and the
paper size settings do
not match.
Remove excess paper from the tray.
If printing special media, use the
manual input tray.
There is too much
paper in the paper tray.
The paper keeps
jamming.
Use only paper that meets the
specifications required by the printer.
An incorrect type of
paper is being used.
Media such as thick paper should not
be printed using the face-down output
tray. Use the face-up output slot
instead.
An incorrect output
method is being used.
Open the front cover and remove the
debris.
There may be debris
inside the machine.
Disconnect the printer cable and
The printer cable is
loose or defective.
The printer prints,
but the text is
wrong, garbled, or
incomplete.
reconnect it. Try a print job that you
know works. If possible, attach the
cable and printer to another computer
and try a print job that you know
works. Finally, try a new printer cable.
Check the application’s printer
selection menu to make sure that your
printer is selected.
The wrong printer driver
was selected.
7.4 PROBLEM SOLVING
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Solving General Printing Problems
Solution
Possible Cause
Problem
Try printing a job from another
application.
The software application
is malfunctioning.
The printer prints, but
the text is wrong,
garbled, or incomplete.
(continued)
If printing from Windows (any
version), exit to a Dos prompt and
verify functionality with the following
command: At a C:\ prompt, type dir
LPT1, then press Enter. (This
assumes you are connected to
LPT1.) Exit Windows and reboot the
computer. Turn the printer off and
then back on again.
The operating system is
malfunctioning.
Replace the toner cartridge.
The toner cartridge is
defective or out of toner.
Pages print, but are
totally blank.
Check the file to make sure that it
does not contain blank pages.
The file may have blank
pages.
Contact a service representative.
Some parts, such as the
controller, the board,
may be defective.
Print the document with the Bitmap
Printing checkbox in the Print dialog
box empty.
The setting in the
software application is
wrong.
The illustrations print
wrong in Adobe
Illustrator.
PROBLEM SOLVING 7.5
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Clearing Paper Jams
Occasionally, paper can become jammed during a print job. Some of the causes include:
• The paper tray is loaded improperly or overfilled.
• The paper tray has been pulled out during a print job.
• The top cover has been opened during a print job.
• Paper that does not meet paper specifications has been used. See “Paper Specifications” on
page A.2.
• Paper that is outside of the supported size range has been used. See “Paper Specifications”.
If a paper jam occurs, the Paper and the Error lights remain lit on the control panel. Find
and remove the jammed paper. If the location of the paper jam is not obvious, look first
inside the printer.
Output Area
Note: Paper jams in this area may result in loose toner on the page. If you get any toner on your
clothes, wash them in cold water because hot water will set the toner into the fabric.
1
Pull the jammed paper carefully out of
the output stacker.
7.6 PROBLEM SOLVING
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Clearing Paper Jams
5
5
If paper is jammed in the face-up
output slot, carefully remove the paper
as shown.
Open and close the front cover.
Printing can be resumed.
Input Area
Note: If paper has entered the toner cartridge area, follow the instructions on page 7.8. It is
easier to remove such jams from the inside of the printer than the paper input area.
1
Carefully pull the jammed paper out of
the input tray.
PROBLEM SOLVING 7.7
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Clearing Paper Jams
2
Open and close the front cover to
resume printing.
Note: If the Paper and the Error lights
do not turn off, there is still jammed
paper inside the printer. Check the
inside of the printer.
Inside the Printer
Note: Paper jams in this area may result in loose toner on the page. If you get any toner on
your clothes, wash them in cold water because hot water will set the toner into the fabric.
1
Grasp the front cover by both sides of
the cover and pull it toward you to
open.
7.8 PROBLEM SOLVING
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Clearing Paper Jams
2
Remove the toner cartridge.
CAUTION: To prevent damage to the
toner cartridge, do not expose it to
light for more than a few minutes.
Place a piece of paper over the top of
the toner cartridge to shield it while it
is out of the printer.
3
Gently pull the paper toward you to
remove it from the printer.
Make sure that there is no paper
remaining inside the printer.
4
Reinsert the toner cartridge and close
the front cover. Printing can be
resumed.
PROBLEM SOLVING 7.9
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Clearing Paper Jams
Tips for Avoiding Paper Jams
By selecting correct paper types and loading them properly,
you should be able to avoid most paper jams. If paper jams
occurs, follow the steps outlined in “Clearing Paper Jams” on
page 7.6. If jams occur frequently, make sure you are
following these tips to avoid jams.
• Follow the procedures in “Load Paper” on page 2.4 to load
the paper properly. Make sure the adjustable guides are
positioned correctly.
• Do not overload the automatic input tray. Make sure the
paper is under the paper capacity mark on the inside of the
tray.
• Do not remove the paper from the input tray while print jobs
are in process.
• Flex, fan and straighten the paper before loading it.
• Do not load wrinkled, creased, damp or highly curled paper.
• Do not mix paper types in the input tray.
• Use only recommended print media. See “Paper
Specifications” on page A.2.
• Make sure that the recommended print side is facing up when
loading the paper into both input trays.
• Keep print media stored in an acceptable environment. See
“Printer and Paper Storage Environment” on page A.6.
7.10 PROBLEM SOLVING
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Solving Print Quality Problems
Print Quality Checklist
General print quality problems can be solved by following the checklist below.
• Redistribute the toner in the toner cartridge (see page 6.2).
• Clean the inside of the printer (see page 6.4).
• Adjust the print resolution from the printer properties (see page 5.7).
• Check to make sure that Toner Save Mode is off (see page 5.8).
• Troubleshoot general printing problems (see page 7.2).
• Install a new toner cartridge, then check print quality again (see page 2.2).
Solving Print Quality Problems
Solution
Problem
If a vertical white streak or faded area appears on the page:
Light or faded print
• The toner supply is low. You may be able to temporarily
extend the toner cartridge life. See “Redistributing the
Toner” on page 6.2. If this does not improve the print
quality, install a new toner cartridge.
• The paper may not meet paper specifications (for example,
the paper is too moist or too rough). See “Paper
Specifications” on page A.2.
• If the whole page is light, the print resolution setting is too
light or Toner Save Mode may be on. Adjust the print
resolution and Toner Save Mode within the printer
properties. See page 5.7 and 5.8 respectively.
• A combination of faded and smeared defects may indicate
that the toner cartridge needs cleaning. See “Cleaning the
Printer” on page 6.4.
• The surface of LSU part inside the printer may be dirty.
Clean the LSU. See “Cleaning the Printer”.
PROBLEM SOLVING 7.11
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Solving Print Quality Problems
Solution
Problem
• The paper may not meet paper specifications (for example,
the paper is too moist or too rough). See “Paper
Specifications” on page A.2.
Toner specks
• The transfer roller may be dirty. See “Cleaning the Inside”
on page 6.4.
• The paper path may need cleaning. See “Cleaning the
Inside”.
If faded areas, generally rounded, occur randomly on the
page:
Dropouts
• A single sheet of paper may be defective. Try reprinting the
job.
• The moisture content of the paper is uneven or the paper
has moist spots on its surface. Try a different kind or brand
of paper. See “Paper Specifications” on page A.2.
• The paper lot is bad. The manufacturing processes can
cause some areas to reject toner. Try a different kind or
brand of paper.
• The toner cartridge may be defective. See “Vertical
repetitive defects” on the next page.
• If these steps do not correct the problems, contact a
service representative.
If black vertical streaks appear on the page:
Vertical lines
• The photosensitive drum inside the toner cartridge has
probably been scratched. Install a new toner cartridge.
If white vertical streaks appear on the page:
• The surface of LSU part inside the printer may be dirty.
Clean the LSU (see page 6.4).
7.12 PROBLEM SOLVING
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Solving Print Quality Problems
Solution
Problem
If the amount of background toner shading becomes
unacceptable, the procedures below may help to clear the
condition:
Gray background
• Change the paper to a lighter basis weight. See “Paper
Specifications” on page A.2.
• Check the printer’s environment; very dry (low humidity)
or high humidity (higher than 80 % RH) conditions can
increase the amount of background shading.
• Install a new toner cartridge.
• Clean the inside of the printer. See “Cleaning the Inside”
on page 6.4.
Toner smear
• Check the paper type and quality. See “Paper
Specifications” on page A.2.
• Try installing a new toner cartridge.
If marks repeatedly appear on the printed side of the page
at even intervals:
Vertical repetitive defects
• The toner cartridge may be damaged. If a repetitive mark
occurs every 95 mm or 38 mm on the page, print a
cleaning sheet several times to clean the cartridge (see
page 6.5). After the printout, if you still have the same
problems, install a new toner cartridge.
• Parts in the printer may have toner on them. If the defects
occur on the back of the page, the problem will likely
correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service
representative.
PROBLEM SOLVING 7.13
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Solving Print Quality Problems
Solution
Problem
Background scatter results from bits of toner distributed on
the printed page.
Background scatter
• The paper may be too damp. Try printing with a different
batch of paper. Do not open packages of paper until
necessary so that the paper does not absorb too much
moisture from the air.
• If background scatter occurs on an envelope, change your
printing layout to avoid printing over areas that have
overlapping seams on the reverse side. Printing on seams
can cause this problem.
• If background scatter covers the entire surface of a printed
page, adjust the print resolution through your software
application or the printer properties.
• If characters are improperly formed, producing hollow
images, the paper stock may be too slick. Try a different
paper. See “Paper Specifications” on page A.2.
Misformed characters
• If characters are improperly formed, producing a wavy
effect, the scanner unit may need service. Verify that it
also occurs on a demo page by pressing the Demo button
on the control panel when printer is ready. If you need
service, contact a service representative.
• Check the paper type and quality. See “Paper
Specifications” on page A.2.
Page skew
• Make sure that the paper or other media is loaded
correctly and the guides are not too tight or too loose
against the paper stack.
7.14 PROBLEM SOLVING
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Solving Print Quality Problems
Solution
Problem
• Check the paper type and quality. Both high temperature
and humidity will cause paper curl. See “Paper
Specifications” on page A.2.
Curl or wave
• Turn over the stack of paper in the input tray. Also try
rotating the paper 180° in the input tray.
• Push the output lever and try printing to the face up output
slot.
• Make sure that paper is loaded properly.
Wrinkles or creases
• Check the paper type and quality. See “Paper
Specifications” on page A.2.
• Push the output lever and try printing to the face up output
slot.
• Turn over the stack of paper in the input tray. Also try
rotating the paper 180° in the feeder.
• The transfer roller may be dirty. See “Cleaning the Inside”
on page 6.4.
Back of printouts dirty
• Check if the toner is leaking. Clean inside the printer.
• The toner cartridge may not be installed properly. Remove
the cartridge and reinsert it.
Black pages
• The toner cartridge may be defective and need replacing.
Install a new toner cartridge.
• The printer may require repairs. Contact a service
representative.
PROBLEM SOLVING 7.15
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Solving Print Quality Problems
Solution
• Clean the inside of the printer.
Problem
Loose toner
• Check the paper type and quality. See “Paper
Specifications” on page A.2.
• Try installing a new toner cartridge.
• If the problem persists, the printer may require repairs.
Contact a service representative.
Character voids are white areas within the parts of
characters that should be solid black:
Character Voids
• If you are using transparencies when you experience this
problem, try another type of transparency. (Because of the
composition of transparency media, some character voids
are normal.)
• You may be printing on the wrong surface on the paper.
Remove the paper and turn it around.
• The paper may not meet paper specifications. See “Paper
Specifications” on page A.2.
If horizontally aligned black streaks or smears appear:
Horizontal stripes
• The toner cartridge may be installed improperly. Remove
the cartridge and reinsert it.
• The toner cartridge may be defective. Install a new toner
cartridge.
• If the problem persists, the printer may require repairs.
Contact a service representative.
7.16 PROBLEM SOLVING
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Troubleshooting Error Messages
When the printer experiences an error, the control panel will indicate error messages by the
indicator lights. Find the light pattern below that matches the printer light pattern and follow
the solutions to clear the error.
Printer Light Patterns
Light status legend
symbol for “light off”
symbol for “light on”
symbol for “light blinking”
Error
Paper
Data
Power off
• Check the power cord and the power switch if your printer does not generate a
response.
• Make sure that the printer is powered with the specified AC voltage.
Error
Paper
Data
Paper jam, or no toner cartridge
Paper is jammed inside the printer or the toner cartridge is not installed.
• Clear the paper jam. See “Clearing Paper Jams” on page 7.6.
• Make sure that the toner cartridge is correctly installed in the printer.
Error
Paper
Data
Paper out
The printer is out of paper in the input tray.
• Load paper into the tray. For the automatic input tray, loading paper will cancel
this message and allow you to continue with the print job. For the manual input
tray, press the Demo button after loading paper.
PROBLEM SOLVING 7.17
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Troubleshooting Error Messages
Error
Paper
Data
Waiting the Demo button to be pressed
While printing in the manual feed mode, the printer is waiting the Demo
button to be pressed.
• Press the Demo button on the control panel to start printing. You must press the
button to print each page after loading paper into the manual input tray.
Error
Paper
Data
Door open
The printer front cover may be opened.
• Check that the printer front cover door is closed properly.
Error
Paper
Data
Canceling a job or memory out
While your printer is canceling a job (see page 5.5), the Error light blinks.
When canceling is completed, this message will automatically cleared.
Otherwise, the printer memory ran out of memory in the middle of a print job.
The page being printed may have been too complex for the memory capacity of
the printer. Press the Cancel/Reprint button to cancel the current job.
• Try to free some printer memory by removing any unnecessary fonts, macros, or
any data currently in printer memory.
• Simplify the image or print at a lower resolution.
Data
Error
Paper
System error - Fuser or LSU error
• Reset the printer by briefly turning the printer off and back on again.
• If the error persists, contact the service representative.
7.18 PROBLEM SOLVING
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Common Windows Problems
Problem
Possible Cause and Solution
“File in Use” message
appears during installation.
Quit all software application. Remove all software from the
StartUp Group, then restart Windows. Reinstall the printer
driver.
“Error Writing to LPTx”
message appears.
• Make sure the cables are connected correctly, the printer
is on, and the Data light on the control panel is on.
• If bi-directional communication is not turned on in the
driver, it will also cause this message.
• From the Start menu, select Settings, then Printers.
Right-click on the Samsung ML-4500 printer icon and
select Properties. From the Details tab, click on Port
Settings. Remove check from Check Port State before
Printing box and click OK. From Spool Settings, select
Print Directly to Printer and click OK. Try printing
again.
“General Protection Fault”,
“Exception OE”, “Spool32”,
or “Illegal Operation”
messages appear.
• Close all other applications, reboot Windows, and try
printing again.
• Delete all temp files from the Temp sub-directory. You
can determine the name of the directory by editing the
AUTOEXEC.BAT file and locking for the statement, “Set
Temp =”. The name after this statement is the temp
directory. It is usually C:\temp by default, but can be
redefined.
Note: Refer to Microsoft Windows 9x or NT 4.0 documentation that came with your PC for
further information on Windows error messages.
PROBLEM SOLVING 7.19
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This appendix provides information on the following topics:
◆◆Printer Specifications
◆◆Paper Specifications
◆◆Installing Software from Diskette
◆◆Linux Driver Installation
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Printer Specifications
Specification and Description
Item
Print Speed
8 PPM
Resolution
600 dpi
First Printing Time
WarmUp Time
Less than 18 seconds
Less than 30 seconds
Power Rating
AC 100 ~ 120 V (USA, Canada) / 220 ~ 240 V (Others), 50 / 60 Hz
Power Consumption
Acoustic Noise
Toner Supply
180 W average during operation / Less than 10 W in sleep mode
Stand by: Less than 35 dB; Operating: Less than 47 dB
Single cartridge
Toner Cartridge Life
Duty Cycle
2,500 pages (for starter, 1,000 pages), 5% area coverage
Monthly: 5,000 pages maximum
Weight
6.5 Kg / 13.4 lb.
Paper: 1.83 Kg
Plastic: 0.33 Kg
Package Weight
External Dimensions
(W x D x H)
329 x 343 x 224 mm / 12.9 x 13.5 x 8.8 in.
Operating Environment
Emulation
Temperature:10 ~ 32 °C / 50 ~ 90 °F; Humidity: 20 ~ 80 % RH
PrinThru
Random Access
Memory (RAM)
2 MB (nonexpandable)
Interface
•
IEEE 1284 Bidirectional Parallel
- Modes supported: Compatible, Nibble, Byte, ECP
APPENDIX A.1
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Paper Specifications
Overview
This printer accepts a variety of media, such as cut-sheet
paper (including up to 100 % recycled fiber content paper),
envelopes, labels, transparencies and custom-size paper.
Properties such as weight, composition, grain and moisture
content are important factors affecting printer performance and
output quality. Paper that does not meet the guidelines
outlined in this manual can cause the following problems:
• Poor print quality
•
•
Increased paper jams
Premature wear on the printer, requiring repairs.
Notes:
• Some paper may meet all of the guidelines in this manual
and still not produce satisfactory results. This might be the
result of improper handling, unacceptable temperature and
humidity levels, or other variables over which Samsung has
no control.
• Before purchasing large quantities of paper, make sure that
the paper meets the requirements specified in this user
guide. Always test paper before buying large quantities.
CAUTION:Using paper that does not meet this
specifications may cause problems for the printer, requiring
repairs. This repair is not covered by the Samsung warranty
or service agreements.
A.2 APPENDIX
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Paper Specifications
Supported Sizes of Paper
Paper
Dimensions
11 in. (216 279 mm)
Weight
Capacitya
8.5
◆
◆
Letter
A4
• 150 sheets of 20 lb
Bond (75 g/m2)
paper for the
automatic input
tray
• 1 sheet paper for
the manual input
tray
210
◆
297 mm (8.3 X 11.7 in.)
Executive
Legal
7.3 X 10.5 in. (191 X 267 mm)
16 to 24 lb Bond
(60 to 105 g/m2)
8.5
◆
14 in. (216
◆
356 mm)
182
216
◆
257 mm (7.2
330 mm (8.5
◆
◆
10 in.)
13 in.)
B5 (JIS)
Folio
◆
95 X 127 mm
(3.8 X 5 in.)
Automatic
Input Tray
60 to 163 g/m2
Bond
(16 to 43 lb )
Minimum Size
(custom)
76 X 127 mm
(3 X 5 in.)
Manual
Input Tray
• 5 sheets of 20 lb
Bond (75 g/m2)
paper for the
automatic input
tray
• 1 sheet paper for
the manual input
tray
216
◆
356 mm (8.5 X 14 in.)
Maximum Size (custom)
Thickness:
.10 X .14 mm
(0.0039 X
Transparency
Labelsb
Same minimum and
maximum paper sizes as
listed above.
0.0055 in.)
up to 90 g/m2
(16-24 lb)
Envelopes
a. Capacity may vary depending on media weight and thickness, and environmental conditions.
b. Smoothness - 100 to 250 (Sheffield)
Note: You may experience some paper jams when using any media with a length of less than
127 mm (5 in.). For optimum performance, make sure you are storing and handling the paper
correctly. Please refer to “Printer and Paper Storage Environment” on page A.6.
APPENDIX A.3
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Paper Specifications
Guidelines for Using Paper
For best results, use conventional 90 g/m2 (24 lb) paper. Make sure the paper is of good
quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled
or bent edges.
If you are unsure of what type of paper you are loading (such as bond or recycled), check the
label on the package of the paper.
The following problems with paper cause print quality deviations, jamming, or even damage
to the printer.
Problem with Paper
Solution
Symptom
Too moist, too rough, too
smooth, or embossed;
faulty paper lot
Try another kind of paper,
between 100 ~ 250 Sheffield,
4 ~ 5 % moisture content.
Poor print quality or
toner adhesion
problems with feeding
Stored improperly
Store paper flat in its moisture-
proof wrapping.
Dropout, jamming,
curl
Too heavy
Use lighter paper, open the rear
output tray.
Increased gray
background shading
/printer wear
Too moist, wrong grain
direction or short-grain
construction
• Open the rear output tray.
• Use long-grain paper.
Excessive curl
problems with feeding
Cutouts or perforations
Do not use paper with cutouts or
perforations.
Jamming, damage to
printer
Ragged edges
Use good quality paper
Problems with feeding
Notes:
• Do not use letterhead paper that is printed with low-temperature inks, such as those used in
some types of thermography.
• Do not use raised or embossed letterhead.
• The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored
paper or preprinted forms use inks that are compatible with this fusing temperature (200 °C or
392 °F for 0.1 second).
A.4 APPENDIX
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Paper Specifications
Paper Specifications
Category
Acid Content
Specifications
5.5 ~ 8.0 pH
Caliper
.094 ~ .18 mm (3.0 ~ 7.0 mils)
Flat within 5 mm (.02 in.)
Curl in Ream
Cut Edge Conditions
Fusing Compatibility
Cut with sharp blades with no visible fray.
Must not scorch, melt, offset, or release hazardous
emissions when heated to 200 °C (392 °F) for .1
second.
Grain
Long Grain
Moisture Content
Smoothness
4 % ~ 6 % by weight
100 ~ 250 Sheffield
Paper Output Capacity
Output Tray
Capacity
100 sheets of 20 lb bond (75 g/m2) paper
Face-down output tray
Face-up output slot
1 sheet of 20 lb bond (75 g/m2) paper
APPENDIX A.5
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Paper Specifications
Printer and Paper Storage Environment
Ideally, the printer and paper storage environment should be
at or near room temperature, and not too dry or humid.
Remember that paper is hygroscopic; it absorbs and loses
moisture rapidly.
Heat works with humidity to damage paper. Heat causes the
moisture in paper to evaporate, while cold causes it to
condense on the sheets. Heating systems and air conditioners
remove most of the humidity from a room. As paper is opened
and used, it loses moisture, causing streaks and smudging.
Humid weather or water coolers can cause the humidity to
increase in a room. As paper is opened and used it absorbs
any excess moisture, causing light print and dropouts. Also, as
paper loses and gains moisture it can distort. This can cause
paper jams.
As a result, paper storage and handling are as important as
the paper-making process itself. Paper storage environmental
conditions directly affect the feed operation.
Care should be taken not to purchase more paper than can be
easily used in a short time (about 3 months). Paper stored for
long periods may experience heat and moisture extremes,
which can cause damage. Planning is important to prevent
damage to large supply of paper.
Unopened paper in sealed reams can remain stable for several
months before use. Opened packages of paper have more
potential for environment damage, especially if they are not
wrapped with a moisture-proof barrier.
The paper storage environment should be properly maintained
to ensure optimum printer performance. The required condition
is 20 ° to 24 °C (68° to 75 °F), with a relative humidity of
45 % to 55 %. The following guidelines should be helpful when
evaluating the paper’s storage environment:
• Paper should be stored at or near room temperature.
• The air should not be too dry or too humid (due to the
hygroscopic properties of paper).
• The best way to store an opened ream of paper is to rewrap it
tightly in its moisture-proof wrapping. If the printer
environment is subject to extremes, unwrap only the amount
of paper to be used during the day’s operation to prevent
unwanted moisture changes.
A.6 APPENDIX
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Paper Specifications
Envelopes
Envelope construction is critical. Envelope fold lines can vary
considerably, not only between manufacturers, but also within
a box from the same manufacturer. Successful printing on
envelopes depends upon the quality of the envelopes. When
selecting envelopes, consider the following components:
• Weight: The weight of the envelope paper should not exceed
90 g/m2 (24 lbs), otherwise, jamming may occur.
• Construction: Prior to printing, envelopes should lie flat with
less than 6 mm (0.25 in.) curl, and should not contain air.
• Condition: Envelopes should not be wrinkled, nicked, or
otherwise damaged.
• Temperature: You should use envelopes that are compatible
with the heat and pressure of the printer.
• Size: You should use only envelopes within the following size
ranges.
Maximum
Minimum
Automatic input
tray
95 X 127mm
(3.8 X 5 in.)
216 X 356 mm
(8.5 X 14 in.)
76 X 127 mm
(3 X 5 in.)
Manual input tray
Note: You may experience some paper jams when using any
media with a length of less than 127 mm (5 in.). This may be
caused by paper that has been affected by environmental
conditions. For optimum performance, make sure you are
storing and handling the paper correctly. Please refer to
“Printer and Paper Storage Environment” on page A.6.
APPENDIX A.7
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Paper Specifications
Double side-seams construction has vertical seams at both ends
of the envelope rather than diagonal seams. This style may be
more likely to wrinkle. Be sure the seam extends all the way to
the corner of the envelope as illustrated below.
Envelopes with Double
Side Seams
Correct
Incorrect
Envelopes with a peel-off adhesive strip or with more than one
flap that folds over to seal must use adhesives compatible with
the heat and pressure in the printer. The extra flaps and strips
might cause wrinkling, creasing, or even jams and may even
damage the fuser.
Envelopes with
Adhesive Strips or Flaps
The following gives typical address margins for a commercial
#10 or DL envelope.
Envelope Margins
Type of Address
Return address
Delivery address
Maximum
15 mm (0.6 in.)
89 mm (3.5 in.)
Minimum
15 mm (0.6 in.)
51 mm (2 in.)
Notes:
• For best print quality, position margins no closer than 15 mm
(0.6 in.) from the edges of the envelope.
• Avoid printing over the area where the envelope’s seams
meet.
Proper storage of envelopes helps contribute to print quality.
Envelopes should be stored flat. If air is trapped in an envelope,
creating an air bubble, then the envelope may wrinkle during
printing. See “Printing on Envelopes” on page 4.7.
Envelope Storage
A.8 APPENDIX
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Paper Specifications
Labels
CAUTIONS:
• To avoid damaging the printer, use only labels
recommended for laser printers.
• To prevent serious jams, always use the face-up output slot.
• Never print on the same sheet of labels more than once or
print on a partial sheet of labels.
When selecting labels, consider the quality of each component:
• Adhesives: The adhesive material should be stable at
200 °C (392 °F), the printer’s fusing temperature.
• Arrangement: Only use labels with no exposed backing
between them. Labels can peel off sheets with spaces
between the labels, causing serious jams.
• Curl: Prior to printing, labels must lie flat with no more than
13 mm (.5 in.) of curl in any direction.
• Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
See “Printing on Labels” on page 4.10.
Transparencies
Transparencies used in the printer must be able to withstand
200 °C (392 °F), the printer’s fusing temperature.
CAUTION:To avoid damaging the printer, use only
transparencies recommended for use in laser printers.
See “Printing on Transparencies” on page 4.11.
APPENDIX A.9
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Installing Software from Diskette
If you do not have a CD-ROM drive and if you have access
to another computer with a CD-ROM drive, you can copy
software installation files from your printer software
CD-ROM onto floppy diskettes, then use the diskettes
instead of the CD-ROM to install the software.
Making Installation Diskettes
You can make the installation diskettes for Samsung
ML-4500 printer driver. Make sure that you have several
formatted diskettes ready, then follow these steps:
Insert the CD-ROM shipped with your printer into the
CD-ROM drive. Installation will start automatically.
1
G
If the CD-ROM drive does not automatically run:
Select Run from the Start menu, and type
x:\cdsetup.exe in the Open box (where x is the drive
letter for the CD-ROM drive), then click OK.
When the opening screen appears, select the appropriate
language.
2
Click Make your own Diskette set of software.
3
A.10 APPENDIX
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Installing Software from Diskettes
The Copy to Floppy dialog box appears.
4
Select the floppy disk drive you will use to insert the
diskette.
Select the floppy
drive you will use.
Shows the number of
disks required to copy
the selected component.
Shows the path of
the selected
component.
Click Copy all disk images.
5
6
If you want to copy a portion of the selected component,
select the disk you want to copy in the Disk Images
window, then click Copy selected disk image.
When prompted, insert a blank, formatted diskette into
the floppy drive, and click Yes to copy the first diskette.
For multiple diskettes, when the first diskette is finished,
you are prompted to insert disk 2.
Make sure you label each diskette in order as you create
it: Samsung ML-4500 driver, disk 1 of 2, etc.
APPENDIX A.11
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Installing Software from Diskettes
If you have more than one disk, insert the next disk and
click Yes.
7
8
When copying to diskettes has been completed, click
Close in the Copy to Floppy dialog box. Then click Exit in
the SAMSUNG PRINTER SETUP dialog box.
Installing Software
To install the printer driver from the diskettes, take the
following steps:
Insert the first diskette (if the selected software diskettes
are more than one).
1
From the Start menu, select Run.
2
Type A:\setup.exe in the Open box and click OK. (if
your floppy drive is not A, substitute the correct letter.)
3
4
Follow the on-screen instruction to complete the
installation.
A.12 APPENDIX
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Linux Driver Installation
This Linux driver is designed for PrinThru compatible
Samsung ML-4500 Series printer and supports Linux Red
Hat 6.0 or higher and Intel Linux. If your Linux version is
not included, this driver might not work properly.
Linux Driver Configuration
• Install Setup Script file
a. /cdrom/linux/install/install.sh
b. /cdrom/linux/install/ssprt.db
c. /cdrom/linux/install/readme.txt
• Ghostscript Package file
a. /cdrom/linux/gs5.10/ghostscript-5.10-10.i386.rpm
b. /cdrom/linux/gs5.10/COPYING
c. /cdrom/linux/gs5.50/ghostscript-5.50-2.i386.rpm
d. /cdrom/linux/gs5.50/COPYING
Installation
To install the driver, open the x terminal screen and take the
following steps:
Note: To mount the CD-ROM drive, you must be a super user
or must be authorized to mount the CD-ROM by the super
user. If you fail to mount the CD-ROM drive, ask the system
administrator.
1. Mount the CD-ROM
drive.
To mount the CD-ROM drive:
Insert the Samsung ML-4500 CD-ROM into the CD-ROM
drive.
1
Mount the CD-ROM drive under a directory like /mnt in
order to access the files on the CD-ROM:
2
>mount -t iso9660 /dev/cdrom /mnt/cdrom
APPENDIX A.13
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Linux Driver Installation
Note: Ghostscript may already be installed in your Linux
machine. To support Samsung printer PrinThru, you must
update the ghostscript. If you are not sure whether the
ghostscript is already installed in your machine, use the
command: >rpm -q ghostscript (You can see the version of the
ghostscript currently installed in your machine by this
command.)
2. Install the Ghostscript.
To update the ghostscript:
Change to the directory where the ghostscript is in by
typing in:
1
>cd/mnt/cdrom/linux/gs5.XX (where /mnt/cdrom
is the CD-ROM directory you have mounted at step 1 and
XX is the version of the ghostscript to be installed, 10 or
50.)
Delete the ghostscript currently installed in your machine
by typing in:
2
/mnt/cdrom/linux/gs5.XX>rpm -e --nodeps
ghostscript
Install the ghostscript which is supplied in the Samsung
ML-4500 CD-ROM by typing in:
3
/mnt/cdrom/linux/gs5.XX/rpm -ivh ghostscript -
5.XX-xx.i386.rpm
When # appears in the screen and the installation is
completed, the ghostscript is successfully updated. To
make sure, type in:
4
/mnt/cdrom/linux/gs5.XX/rpm -q ghostscript
If ‘ghostscript-5.XX-xx’ message appears, the installation
is successfully completed.
For details on installing the setup script, refer to the
/cdrom/linux/install/readme.txt file.
3. Install setup script.
Add the driver to the printer list by typing in:
/cdrom/linux/install>install.sh (or)
/cdrom/linux/install>./install.sh (if the path of the
current working directly is not determined.)
A.14 APPENDIX
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Linux Driver Installation
To set up:
4. Set up the printer filter.
Run printtool at x terminal.
1
2
3
To add the printer driver, click the Add button.
In the Add a Printer Entry window, decide the printer
type you will use. Select Local Printer if you have a PC-
connected printer.
Click the OK button.
4
5
If the Info button appears, ignore it, then click the OK
button.
The Edit xxxx Entry window opens (where xxxx is the
printer type you have selected at step 3).
6
If you are not an advanced user, do not change the
Names/Spool Directory/File Limit in Kb/Printer
Device option.
Click the Select button in the Input Filter to access
filter setup.
7
8
Select Samsung Printer PrinThru Compatible for the
Printer Type item. Then select the default resolution and
paper size.
To save the setting, press the OK button.
9
In the Edit xxxx Entry window, press the OK button to
complete the printer driver installation.
10
You can find that the printer driver is added to the
driver window. Select Quit from the PrintTool menu.
11
GNU Ghostscript software, in directory /linux/gs5.10 and /linux/gs5.50 on this CD is
Copyright (C) 1999 Aladdin Enterprise, Menlo Park, California, and other authors as
indicated in its documentation.
This software is not subject to the End User License Agreement: your rights to this
software are given by the GNU License, which is in a file called COPYING in that
directory.
GNU Ghostscript should be available on all GNU site, such as ftp://ftp.gnu.org/pub/gnu/.
APPENDIX A.15
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INDEX
A
F
altitude correction
automatic input tray
5.11
face-down output tray
face-up output slot
4.4
4.4
loading paper
4.5
features
1.1
paper source setting
5.3
G
C
graphic mode
graphic options
5.11
5.10
cancel, print job
Cancel/Reprint button
5.5
3.2
cardstock, print
clean, printer
4.13
6.4
clean sheet, print
6.5
I
components
control panel
buttons
1.2
install
3.1
printer software
software from diskette
2.7
lights
3.3
A.10
toner cartridge
Linux driver
2.2
A.13
D
Data light
3.3
Demo button
demo page, print
3.1
J
2.7
jam
see paper jam
diskette, make, install software
driver
A.10
access
install
5.1
2.7
remove
in Linux
2.10
A.13
L
labels, print
letterhead, print
Linux A.13
load, paper
4.10
4.12
E
In the automatic input tray
in the manual input tray
2.4
4.5
envelopes, print
4.7
Error light
7.17
error messages
7.17
I
INDEX
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INDEX
Paper light
3.3
M
paper orientation, setting
5.3
3.3, 7.17
5.3
5.3
5.3
2.6
5.9
see paper
printer light patterns 3.3, 7.17
print quality problem, solving
manual input tray
loading paper
paper source setting
multiple pages on one sheet, print
paper out, indication
paper size, setting
paper source, setting
paper type, setting
parallel, connection
power save mode
4.5
5.3
5.6
print media
N
network, setup
n-up printing
5.13
5.6
back of printouts dirty
background scatter
7.15
7.14
black pages
character voids
7.15
7.16
checklist
curl or wave
dropouts
7.11
7.15
7.12
O
orientation
output lever
output location, select
5.3
4.4
gray background
horizontal stripes
light print or fade
7.13
7.16
7.11
4.4
loose toner
misformed characters
7.16
7.14
page skew
7.14
7.13
7.12
7.12
toner smear
toner specks
vertical lines
P
paper
acceptable size and capacities
4.2, A.3
vertical repetitive defects
wrinkles or creases 7.15
see driver
7.13
choose
guidelines
4.1
4.3, A.4
printer driver
load
2.4, 4.5
printer software, install
printing
2.7
specifications
A.2
storage environment
paper jam, clear
A.6
cancel
5.5
cleaning sheet
demo page
6.5
input area
inside the printer
output area 7.6
tips avoiding paper jams
7.7
2.7
7.8
general problems, solving
help 5.5
multi pages on one sheet
on a network envirionment
quality problems, solving
7.2
5.6
5.13
7.11
7.10
INDEX II
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INDEX
problem, solving
T
checklist
7.1
toner cartridge
common windows problems
7.19
clean
install
6.5
2.2
error messages
7.17
general
paper jam
print quality
7.2
7.6
7.11
life expectancy
recycle 6.1
redistribute toner
6.1
6.2
save toner
storage
5.8
6.1
Toner Save button
transparency, print
troubleshooting
3.2. 5.8
4.11
see problem, solving
Q
quality, problems
7.11
5.12
U
R
uninstall, driver
2.10
reprint, last page
resolution
unpack
2.1
5.7
S
setup printer
specifications
chapter 2
paper
printer
A.2
A.1
system error
7.18
III INDEX
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