Samsung Cordless Telephone A820 User Guide

Samsung® A820  
Phone Guide  
© 2005 Samsung Telecommunications America, L.P. Samsung is a  
registered trademark of Samsung Electronics America, Inc. and its  
related entities. Other company and product names mentioned herein  
may be trademarks or trade names of their respective owners.  
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Table of Contents  
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Introduction  
This User’s Guide introduces you to your wireless service and  
all the features of your new phone. It’s divided into four  
sections:  
Section 1: Getting Started  
Section 2: Your Phone  
Section 3: Service Features  
Section 4: Safety and Warranty Information  
Throughout this guide, you'll find tips that highlight special  
shortcuts and timely reminders to help you make the most of  
your new phone and service. The Table of Contents and Index  
will also help you quickly locate specific information.  
You'll get the most out of your phone if you read each section.  
However, if you'd like to get right to a specific feature, simply  
locate that section in the Table of Contents and go directly to  
that page. Follow the instructions in that section, and you'll  
be ready to use your phone in no time.  
Because of updates in phone software, this printed  
guide may not be the most current version for your  
phone. Visit www.stimobile.com to access the most  
recent version of the phone guide.  
Note:  
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Section 1  
Getting Started  
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Section 1A  
Setting Up Service  
In This Section  
Getting Started  
Setting Up Your Voicemail  
Getting Help  
Setting up service on your new Samsung A820 is quick and  
easy. This section walks you through the necessary steps to  
set up and unlock your phone and set up your voicemail.  
Section 1A: Setting Up Service  
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Getting Started  
Unlocking Your Phone  
To unlock your phone, follow these easy steps:  
1. Press and hold  
for a few seconds to turn the phone on.  
2. Press Unlock ( ).  
To select a softkey, press the softkey button directly below the  
Note:  
softkey text that appears at the bottom left and bottom right  
of your phone’s display screen. Softkey actions change  
according to the screen you’re viewing and will not appear if  
there is no corresponding action available.  
3. Enter your four-digit lock code. (For security purposes,  
the code is not visible as you type.)  
If you can’t recall your lock code, try using the last four digits  
of your wireless phone number or try 0000. If neither of these  
works, contact STi Mobile at 1-800-784-3277.  
Tip:  
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Setting Up Your Voicemail  
All unanswered calls to your phone are automatically  
transferred to your voicemail, even if your phone is in use or  
turned off. Therefore, you will want to set up your voicemail  
and personal greeting as soon as your phone is activated.  
To set up your voicemail:  
1. From standby mode, press and hold  
.
2. Follow the system prompts to:  
Create your pass code  
Record your name announcement  
Record your greeting  
Choose whether or not to activate One-Touch  
Message Access (a feature that lets you access  
messages simply by pressing and holding  
,
bypassing the need for you to enter your pass code)  
For more information about using your voicemail, see “Using  
Voicemail Password  
You’ll create your voicemail password (or pass code) when  
you set up your voicemail. For more information or to  
change your voicemail password, please contact STi Mobile  
at 1-800-784-3277.  
Section 1A: Setting Up Service  
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Getting Help  
Directory Assistance  
You have access to a variety of services and information  
through Directory Assistance, including residential, business,  
and government listings; assistance with local or long-  
distance calls; movie listings; and hotel, restaurant,  
shopping, and major local event information. There may be a  
per-call charge, and you may be billed for airtime. Contact  
STi Mobile at 1-800-784-3277 for more information.  
To call Directory Assistance:  
Press  
.
Operator Services  
Operator Services provides assistance when placing collect  
calls or when placing calls billed to a local telephone calling  
card or third party.  
To access Operator Services:  
Press  
.
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Section 1A: Setting Up Service  
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Section 2  
Your Phone  
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Section 2A  
Your Phone: The Basics  
In This Section  
Features of Your Wireless Phone  
Your phone is packed with features that simplify your life and  
expand your ability to stay connected to the people and  
information that are important to you. This section will guide  
you through the basic functions and calling features of your  
phone.  
Section 2A: Your Phone - The Basics  
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Front View of Your Phone  
1. Speaker  
2. Display Screen  
3. Headset Jack  
4. OK/Menu Key  
21. Speaker Key  
5. Left Softkey  
20. Right Softkey  
6. Press & Talk Key  
19. Navigation Key  
18. END Key  
17. BACK Key  
7. TALK Key  
8. Volume Key  
9. Voicemail Key  
10. Numeric Keypad  
16. Space/Pound Key  
11. Shift/Asterisk Key  
15. Plus Code  
Dialing Key  
14. Microphone  
13. Accessory Interface  
Connector  
12. Power Interface  
Connector  
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Section 2A: Your Phone - The Basics  
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Key Functions  
1. Speaker: The speaker allows you to hear the other caller  
and the different ring tones and sounds offered by your  
phone.  
2. Display Screen: This screen displays all the information  
needed to operate your phone.  
3. Headset Jack: Allows you to plug in an optional headset  
for convenient, hands-free conversations.  
4. OK/Menu Key: Press (  
) to access the menu screen. It  
also allows you to accept choices when navigating  
through a menu.  
5. Left Softkey: This key is used to navigate through menus  
and applications by selecting the choice available in the  
Left Softkey Option on your display screen.  
6. Press & Talk Key: Press to activate Press & Talk mode.  
7. TALK Key: Allows you to place or receive a call. In standby  
mode, press the key once to access the Recent call log. If  
you press and hold the key down, you will initiate the  
Voice Recognition feature.  
8. Volume Key: Allows you to adjust the ringer volume in  
standby mode (with the flip open) or adjust the voice  
volume during a call. The volume key can also be used to  
scroll up or down to navigate through the different  
menu options. To mute the ringer during an incoming  
call, press the volume key up or down.  
9. Voicemail Key: Press and hold to automatically dial your  
voicemail.  
10. Numeric Keypad: Use these keys to enter numbers,  
letters, and characters.  
Section 2A: Your Phone - The Basics  
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11. Shift/Asterisk Key: Enters the asterisk [*] character for  
calling features. In text entry mode, press to change the  
capitalization mode.  
12. Power Interface Connector: This connector is used to plug  
in the charging accessories.  
13. Accessory Interface Connector: This connector is used to  
connect any available accessory cables to your phone.  
14. Microphone: The microphone allows the other caller to  
hear you clearly when you are speaking to them.  
15. Plus Code Dialing Key: Automatically dials the  
international access code for the country in which you  
are located (for instance, 011 for international calls  
placed from the United States).  
16. Space/Pound Key: Enters the pound [#] character for  
calling features. In text entry mode, press to enter a  
space.  
17. BACK Key: Deletes characters from the display when you  
are in text entry mode. When in a menu, press to return  
to the previous menu. This key also allows you to return  
to the previous screen in a data services session.  
18. END Key: Ends a call. Press and hold this key for a few  
seconds to turn your phone on or off. While in the main  
menu, it returns the phone to standby mode and  
cancels your input. When you receive an incoming call,  
press to enter silent mode and mute the ringer.  
19. Navigation Key: This key allows you to scroll through the  
phone menu options and provides a shortcut to phone  
functions from standby mode.  
20. Right Softkey: This key is used to navigate through  
menus and applications by selecting the choice  
available in the Right Softkey Option on your display  
screen.  
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21. Speaker Key: In stand-by mode, press and hold to launch  
voice recognition. Press once to display the recent call  
log. If the flip is closed, press and hold the Press & Talk  
key to disable/enable the key guard. While on a call,  
press to turn speakerphone on or off.  
Viewing the Display Screen  
Your phone’s display screen provides a wealth of information  
about your phone’s status and options. This list identifies the  
symbols you’ll see on your phone’s display screen:  
To view a list of your phone’s icons and descriptions, from the  
main menu select Settings > Phone Info > Icon Glossary.  
Tip:  
displays your current signal strength. The more  
lines you have, the stronger your signal.  
means your phone cannot find a signal.  
tells you a call is in progress.  
indicates Press & Talk is being used.  
indicates Press & Talk is disabled.  
indicates Press & Talk/Speaker On is enabled.  
indicates that you have voicemail, text,  
numeric pages, picture messages, or Web alert  
messages waiting. Press  
briefly to see a list of  
pending messages or press and hold  
your voicemail box.  
to dial  
indicates that there is an unread message in  
your inbox.  
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indicates that the text message has been read.  
indicates that there is an unread urgent message in  
your inbox.  
indicates that you have read the urgent message.  
indicates that you have new voicemail.  
indicates that you have a new text message.  
indicates that there is an unread URL message in  
your inbox.  
indicates that the URL message has been read.  
indicates that there is an unread urgent URL  
message in your inbox.  
indicates that you have read the urgent URL  
message.  
indicates that the message was sent.  
indicates that the message failed to send.  
indicates that you have a pending message.  
indicates that the message is a draft.  
indicates that your data connection is active.  
indicates that your data connection is dormant or  
inactive.  
indicates that you are receiving information.  
indicates that you are sending information.  
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indicates that your phone is in vibrate only mode.  
indicates that your phone is in ringer+vibrate mode.  
indicates that the ringer is set at a level between  
1-8 or that 1-Beep is selected.  
indicates that the ringer is turned off.  
shows your current battery charge strength.  
(Icon shown fully charged in idle mode and  
completely empty.)  
indicates that position location is active.  
indicates that position location is inactive.  
indicates that the TTY option is on.  
indicates that your phone is roaming.  
indicates that your message is locked.  
indicates that your phone is in Web security mode.  
indicates that an alarm is set on your phone.  
Section 2A: Your Phone - The Basics  
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Features of Your Wireless Phone  
Congratulations on the purchase of your phone. The  
Samsung A820 is lightweight, easy-to-use, and reliable, and it  
also offers many significant features and service options. The  
following list previews some of those features and provides  
page numbers where you can find out more:  
Dualband/Tri-Mode capability allows you to make and  
receive calls while on the network available to you and to  
roam on other 1900 and 800 MHz digital networks where  
roaming agreements have been implemented (page 73).  
Press & Talk provides instant walkie-talkie-style  
communication between two or more Press & Talk users  
(up to six on a group call) (page 142).  
Missed events are displayed on-screen in standby mode  
Data Services provide access to the wireless Internet in  
digital mode (page 185).  
Mail (page 193)and Text Messaging (page 177) provide  
quick and convenient messaging capabilities.  
Games, ringers, screen savers, and other applications can  
be downloaded to make your phone as unique as you are  
(page 196, additional charges may apply.)  
The contact list allows you to store up to 300 phone  
numbers or email addresses (page 103).  
The built-in Scheduler offers several personal information  
management features to help you manage your busy  
Your phone is equipped with a Location feature for use in  
connection with location-based services that may be  
available in the future (page 52).  
Features a large color screen.  
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Speed dial lets you dial phone numbers with one or two  
key presses (page 32).  
Turning Your Phone On and Off  
Turning Your Phone On  
To turn your phone on:  
Flip the phone open, then press and release  
.
Once your phone is on, it may display “Looking for Service,”  
which indicates that your phone is searching for a signal.  
When your phone finds a signal, it automatically enters  
standby mode – the phone’s idle state. At this point, you are  
ready to begin making and receiving calls.  
If your phone is unable to find a signal after 15 minutes of  
searching, a Power Save feature is automatically activated.  
When a signal is found, your phone automatically returns to  
standby mode.  
In Power Save mode, your phone periodically searches for a  
signal without your intervention. You can also initiate a search  
for service by pressing any key (when your phone is turned on).  
The Power Save feature helps to conserve your battery power  
when you are in an area where there is no signal.  
Note:  
Turning Your Phone Off  
To turn your phone off:  
Press and hold  
until you see the powering off  
animation on the display screen.  
Your screen remains blank while your phone is off (unless the  
battery is charging).  
Section 2A: Your Phone - The Basics  
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Using Your Phone’s Battery and Charger  
Battery Capacity  
Your phone is equipped with a Lithium Ion (Li-Ion) battery.  
The standard battery provides up to 3.0 hours of continuous  
digital talk time and the extended battery provides up to 4.1  
hours of continuous digital talk time.  
When the battery reaches 5% of its capacity, the battery icon  
blinks. When there are approximately two minutes of talk  
time left, the phone sounds an audible alert and then powers  
down.  
Long backlight settings, searching for service, vibrate mode,  
and browser use affect the battery talk and standby times.  
Note:  
Tip:  
Be sure to watch your phone’s battery level indicator and  
charge the battery before it runs out of power.  
Installing the Battery  
To install the Li-Ion battery:  
1. To install, insert the battery into the bottom of the  
phone at a 45-degree angle, making sure to line up the  
tabs.  
2. Gently press down the top of the battery until it snaps  
into place.  
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Removing the Battery  
To remove your battery:  
1. Make sure the power is off so that you don’t lose any  
stored numbers or messages.  
2. Push the release button up located at the top of the  
battery.  
3. Pull the battery away and remove from the phone at a  
45-degree angle.  
Charging the Battery  
Your phone’s Li-Ion battery is rechargeable and should be  
charged as soon as possible so you can begin using your  
phone.  
Keeping track of your battery’s charge is important. If your  
battery level becomes too low, your phone automatically  
turns off and you will lose all the information you were just  
working on. For a quick check of your phone’s battery level,  
glance at the battery charge indicator located in the upper-  
right corner of your phone’s display screen. If the battery  
charge is getting too low, the battery icon  
phone sounds a warning tone.  
blinks and the  
Always use an authorized battery charger, travel charger, or  
vehicle power adapter to charge your battery.  
Using the wrong battery charger could cause damage to  
your phone and void the warranty.  
Warning!  
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Using the Charger  
To use the travel charger provided with your phone:  
Plug the round end of the AC adapter into the phone’s  
power interface connector and the other end into an  
electrical outlet.  
A red indicator light on the phone lets you know the  
battery is charging.  
An green indicator light on the phone lets you know  
that the battery is charged.  
It takes approximately 4 hours to fully recharge a completely  
rundown battery. With the authorized Li-Ion battery, you can  
recharge the battery before it becomes completely run down.  
Displaying Your Phone Number  
Just in case you forget your phone number, your phone can  
remind you.  
To display your phone number:  
Press Menu (  
) to access the main menu, select  
), Phone Info ( ), and Phone Number  
Settings (  
(
). (Your phone number and other information  
about your phone and account will be displayed.)  
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Making and Answering Calls  
Making Calls  
Placing a call from your phone is as easy as making a call from  
any land line phone. Just enter the number and press  
and you’re on your way to clear calls.  
,
To make a call using your keypad:  
1. Make sure your phone is on.  
2. Enter a phone number. (If you make a mistake while  
dialing, press  
and hold  
to erase one digit at a time. Press  
to erase the entire number.)  
3. Press  
Call Guard is enabled, press  
“Call Guard” on page 77.)  
. (To make a call when you are roaming and  
and then . See  
4. Press  
or close the phone when you are finished.  
You can also place calls from your phone by speed dialing  
numbers from your Contacts (page 32), using your Call  
History listings (page 98), and using Voice-Activated Dialing  
Dialing Options  
When you enter numbers in standby mode, a number of  
options are available to you. Press Options ( ) to perform  
the following actions:  
Dial: dials the number or digits displayed.  
Send Msg: allows you to send a text message with  
attachments to the number being dialed.  
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Save: Enter a seven to ten digit number (phone number  
and area code) and press to save the phone number  
Find: Enter one or more digits and press  
(Options).  
Select Find to display contact entries that end with the  
Hard Pause: allows you to enter a hard pause. To continue  
dialing, you must press a key. (See “Dialing and Saving  
2sec Pause: allows you to enter a 2-second pause. The  
phone will pause, then continue dialing without any  
additional keys being pressed. (See “Dialing and Saving  
Answering Calls  
To answer an incoming call with the flip open:  
1. Make sure your phone is on. (If your phone is off,  
incoming calls go to voicemail.)  
2. Press  
or  
to answer an incoming call.  
Depending on your phone’s settings, you may also  
answer incoming calls by opening the flip or by pressing  
for more information.)  
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To answer an incoming call with the flip closed:  
1. Make sure your phone is on. (If your phone is off,  
incoming calls go to voicemail.)  
2. When your phone rings or vibrates, press and hold the  
speaker phone key (  
) on the right side of the  
phone. (The call will be answered in speaker phone  
mode.)  
– or –  
Open the phone to use the earpiece.  
Your phone notifies you of incoming calls in the following  
ways:  
The phone rings and vibrates.  
The phone just vibrates.  
The indicator light flashes.  
The backlight illuminates.  
The screen displays an incoming call message.  
If the incoming call is from a number stored in your Contacts,  
the entry’s name and number are displayed on both the  
inside and outside LCD screens.  
If Call Answer is set to Talk Key, the following options are also  
displayed. To select an option, press the corresponding  
softkey button.  
Answer to answer the incoming call.  
Ignore to send the call to your voicemail box.  
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Answering a Roam Call With Call Guard Enabled  
Call Guard is an option that helps you manage your roaming  
charges when making or receiving calls while outside your  
on page 73. for more information about roaming.  
To answer a call when you are roaming and Call Guard is enabled:  
Select Answer or press  
to answer the call and press  
to confirm the roaming rate. (See “Call Guard” on  
page 77 for additional information.)  
When your phone is off, incoming calls go directly to  
voicemail.  
Note:  
Ending a Call  
To disconnect a call when you are finished:  
Close the flip or press  
.
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Missed Call Notification  
When an incoming call is not answered, the Missed Call log is  
displayed on your screen.  
To display the Missed Call entry from the notification screen:  
Highlight the entry and press  
number, press .)  
To display a Missed Call entry from standby mode:  
1. Press for Menu.  
. (To dial the phone  
2. Select Call History (  
).  
3. Select Missed Calls (  
).  
4. Highlight the entry you wish to view and press  
.
Calling Emergency Numbers  
You can place calls to 911 (dial  
), even if  
your phone is locked or your account is restricted.  
Once you place an emergency call, your phone will enter  
Emergency mode and you will be unable to make any non-  
emergency calls until you exit.  
To exit emergency mode:  
Press  
and  
at the same time and release to exit  
emergency mode.  
– or –  
Remove and replace the battery.  
When making a 911 emergency call in an area where the  
network and 911 calling system upgrades have been installed  
and activated, this handset may transmit information to the  
wireless network which will allow an approximation of the  
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handset’s physical location to be communicated to the 911  
response or emergency agency (PSAP – Public Safety  
Answering Point) while the 911 call is in progress. This  
approximation of the location of the handset and/or  
transmittal of location information is subject to emergency  
situations, transmission limits, network problems or  
limitations, problems associated with interconnecting  
carriers, your handset, buildings, tunnels, signal strength and  
atmospheric or topographical conditions, and may be  
interrupted, dropped, refused, limited, or curtailed.  
This handset may permit its location to be approximated  
during a 911 emergency call. The Federal Communications  
Commission has mandated this location capability.  
Availability of this feature is dependent upon upgrades to  
both the wireless network and the 911 calling system that  
are required to be installed by the local 911 response agency  
or PSAP. These upgrades may not be available everywhere  
within our wireless coverage area or while roaming, which  
limits availability of this feature.  
The location of the handset is only an approximation, it is not  
exact and is intended only to aid the PSAP in dispatching  
emergency assistance or to limit the area over which  
emergency services personnel need to search for the handset.  
You should not rely solely on a handset for any essential  
communication, medical emergency or any other emergency.  
STi Mobile is not liable for any service limits, failures and / or  
outages, including without limitation, the failure of a 911  
emergency call to be connected or completed. Location  
services, including 911 location services may not be available  
in your area and are subject to service limitations.  
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In-Call Options  
Pressing Options ( ) during a call displays a list of features  
you may use during the course of a call. To select an option,  
press the corresponding keypad number or highlight the  
option and press  
. The following options are available  
through the Options menu:  
(1) Call History checks your call log for Outgoing, Incoming,  
and Missed calls. You can also erase the history from this  
menu.  
(2) Contacts accesses the Contacts menu.  
(3) 3-Way Call allows you to talk to two different people at  
the same time. (For more information, see “Making a  
(4) Messaging allows you to check for voicemail, email,  
and notifications.  
(5) Voice Memo allows you to record incoming audio from  
your conversation. (For more information, see “To record a  
(6) Tools accesses the Tools menu options.  
(7) Phone Info displays the following menu:  
(1) Phone Number  
(2) Icon Glossary  
(3) Version  
(4) Advanced  
During a call, the left softkey button functions as the Mute  
button. Press it to mute the phone’s microphone for privacy.  
Press it again to Unmute the phone.  
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End-of-Call Options  
After receiving a call from or making a call to a phone number  
that is not in your Contacts, the phone number and the  
duration of the call are displayed. The left softkey displays the  
Save option. Select this option if you wish to add the new  
After receiving a call from or making a call to a phone number  
that is already in your Contacts, the Contacts entry name and  
phone number and the duration of the call are displayed. The  
left softkey displays the option Call. Select this option if you  
wish to call the number again.  
The End-of-Call options are not displayed for calls identified  
as No ID or Restricted.  
Note:  
Saving a Phone Number  
Your phone can store up to 300 Contact entries. Each entry’s  
name can contain 20 characters. Your phone automatically  
sorts the Contacts entries alphabetically. (For more  
To save a number from standby mode:  
1. Enter a phone number and press  
2. Select New Entry or Existing Entry and press  
3. Use your navigation key to select a label (Mobile, Home,  
Work, Pager, or Others) and press  
4. Enter a name for the entry using the numeric keys.  
Press to select the desired entry method T9 (English),  
.
.
.
Alpha, Symbol, or Number. (See “Entering Text” on  
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5. When finished entering the name, press  
to return  
to the contact entry.  
6. Press  
for Done to save the entry.  
Finding a Phone Number  
You can search Contacts entries for phone numbers that end  
in a specific string of numbers.  
To find a phone number:  
1. While in standby mode, enter one or more of the last  
digits of the phone number. (The more numbers you  
enter, the more specific the search becomes.)  
2. Press  
for Options and select Find. (All Contacts  
entries matching the entered numbers will display.)  
3. To display the Contacts entry that ends in the numbers  
you entered, highlight the entry and press  
. To dial  
the number, highlight it and press  
.
Section 2A: Your Phone - The Basics  
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Dialing and Saving Phone Numbers With Pauses  
You can dial or save phone numbers with pauses for use with  
automated systems, such as voicemail or credit card billing  
numbers.  
There are two types of pauses available on your phone:  
Hard Pause sends the next set of numbers when you  
press  
.
2sec Pause automatically sends the next set of numbers  
after two seconds.  
You can have multiple pauses in a phone number and  
combine 2-second and hard pauses.  
Note:  
To dial or save phone numbers with pauses:  
1. Enter the phone number.  
2. Select Options ( ) and choose either Hard Pause or  
2sec Pause.  
3. Enter additional numbers.  
4. Press  
to dial the number.  
– or –  
Press  
to save the number in your Contacts.  
When dialing a number with a hard pause, press Talk to send  
the next set of numbers.  
Note  
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Abbreviated Dialing  
Abbreviated dialing allows you to program a five or six-digit  
prefix for commonly used phone numbers. When abbreviated  
dialing is on, you can enter the last four or five digits of any  
phone number that matches the five- or six-digit prefix, and  
the number is dialed.  
To set up abbreviated dialing:  
1. Press  
for Menu.  
).  
2. Select Settings (  
3. Press  
for Others.  
4. Press  
for Abbrev. Dial.  
5. Press the navigation key up or down to select On or Off  
and press  
6. Input the five- or six-digit prefix (for example, area code  
and prefix) and press to Save.  
.
Making an Abbreviated Dial Call  
To make a call:  
1. Enter the last four or five digits of the prefix phone  
number.  
2. Abbrev. Dial is displayed in the lower left corner with the  
prefix digits displayed.  
If there is more than one Contact entry that matches the last  
four or five digits, a list is displayed which allows you to select  
the desired number to call.  
Note  
3. Press  
to begin the call.  
Section 2A: Your Phone - The Basics  
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Dialing From Contacts  
To dial directly from a Contacts entry:  
1. Press  
for Contacts.  
2. Enter the first few letters of the Contact name using the  
numeric keypad. The matching contact is automatically  
highlighted.  
3. Press  
to make the call.  
If the desired entry contains more than one phone number,  
scroll left or right to display the icon for the number you wish  
to call and press TALK to make the call.  
Note  
Using One-Touch/Two-Touch Speed Dialing  
You can store up to ninety-eight numbers in your phone’s  
speed dial memory to make contacting friends and family as  
easy as pressing a button or two. With this feature, you can  
dial Speed Dial entries using one key press for locations 2-9 or  
two key presses for locations 10-99.  
To use One-Touch Dialing for Speed Dial locations 2-9:  
Press and hold the appropriate key for approximately  
two seconds. The display confirms that the number has  
been dialed when it shows the time and counter above  
the name and number of the contact entry.  
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To use Two-Touch Dialing for Speed Dial locations 10-99:  
1. Press the first digit.  
2. Press and hold the second digit for approximately two  
seconds. The display confirms that the number has been  
dialed when it shows the time and counter above the  
name and number of the contact entry.  
Speed dialing is not available when you are roaming; when  
you are roaming off the network available to you, you must  
always dial using eleven digits (1 + area code + number).  
Note:  
Speed dialing entries are assigned by pressing Menu, 9, 4.  
Tip:  
Using Plus (+) Code Dialing  
When placing calls from the United States to other countries,  
you can use Plus Code Dialing to automatically enter the  
international access code (011).  
To make a call using Plus Code Dialing:  
1. Press and hold  
until a “+” sign displays on your  
phone.  
2. Dial the country code and phone number you’re calling  
and press . (The access code for international dialing  
will automatically be dialed, followed by the country  
code and the phone number you entered.)  
Section 2A: Your Phone - The Basics  
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Entering Text  
Selecting a Character Input Mode  
Your phone provides convenient ways to enter words, letters,  
punctuation, and numbers whenever you are prompted to  
enter text (for example, when adding a Contact entry or  
when using email and text messaging).  
To change the character input mode:  
1. When you are prompted to enter text, press  
to  
change the character input mode.  
2. Select one of the following options:  
T9 (English) to enter characters using predictive T9  
Alpha to enter characters by tapping the keypad (see  
Symbol to enter symbols (see page 37).  
Number to enter numbers by pressing the numbers  
Preset Msg to enter pre-programmed messages (see  
Recent Msg to select text from a list of recent  
messages (see page 37).  
Emoticons to enter “emoticons” (see page 37).  
When entering text, press the * (Shift) key to change letter  
capitalization (Abc>ABC > abc).  
Tip:  
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Entering Characters Using T9 Text Input  
T9 Text Input lets you enter text in your phone by pressing  
keys just once per letter. (To select the T9 [English] mode when  
T9 Text Input analyzes the letters you enter using an intuitive  
word database and creates a suitable word. (The word may  
change as you type.) If the word you want does not display  
after you have entered all the letters, press  
to scroll  
through additional word selections. To accept a word and  
insert a space, press  
.
If you make a mistake, press  
to erase a single character.  
to delete an entire entry.  
Press and hold  
To enter text using T9:  
1. From the text entry screen (for example, a new event in  
scheduler), press and select T9 (English).  
2. Use your keypad to enter the new event. (For example,  
to enter “Meeting”, press once, twice,  
once, once, once, and once.)  
Section 2A: Your Phone - The Basics  
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Entering Characters by Tapping the Keypad  
To enter characters by tapping the keypad:  
2. Press the corresponding keys repeatedly until the  
desired letter appears (for example, to enter the word  
“Bill,” press  
twice,  
three times,  
three  
times, press  
to advance the cursor or wait for it to  
advance automatically, then press  
again). (If you make a mistake, press  
single character. Press and hold  
three times  
to erase a  
to erase all text.)  
By default, the first letter of an entry is capitalized and the  
following letters are lowercase. After a character is entered,  
the cursor automatically advances to the next space after two  
seconds or when you enter a character on a different key.  
Characters scroll in the following order:  
. ,@ 1 ?! * # /  
A B C 2  
D E F 3  
G H I 4  
J K L 5  
M N O 6  
P Q R S 7  
T U V 8  
W X Y Z 9  
0
Space  
Shift  
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Entering Numbers, Symbols, Emoticons, Preset  
Messages and Recent Messages  
To enter numbers:  
Select the Number mode and press the appropriate key.  
To enter symbols:  
Select the Symbols mode. (See “Selecting a Character  
Input Mode” on page 34.) To enter a symbol, press the  
appropriate key indicated on the display.  
To enter emoticons:  
Select the Emoticons mode and press the appropriate  
key. You may scroll through more options by pressing  
the navigation key left or right. (See “Selecting a  
To enter preset messages:  
1. Select the Preset Msg mode. (See “Selecting a Character  
2. Scroll to the desired pre-programmed message and  
press  
.
Preset messages make composing text messages even easier  
by allowing you to enter common messages, such as “Meet  
me at,” “Let’s get lunch,” or a customized preset message of  
your own. (For more information on Preset messages, please  
Note:  
To enter recent messages:  
1. Select the Recent Msg mode. (See “Selecting a Character  
2. Scroll to the desired message and press  
.
Section 2A: Your Phone - The Basics  
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Section 2B  
Controlling Your Phone’s Settings  
In This Section  
TTY Use With Your Wireless Service  
Using the menu options available on your Samsung A820,  
you can customize your phone to sound, look, and operate  
just the way you want it to. This section describes how you  
can change your phone’s settings to best suit your needs.  
Take a few moments to review these options and to adjust or  
add settings that are right for you.  
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Sound Settings  
Ringer Types  
Ringer types help you identify incoming calls and messages.  
You can assign ringer types to individual contact entries,  
types of calls, Scheduler entries, and types of messages.  
Single Tones are non-polyphonic traditional style ring  
tones.  
Ring Tones include a variety of standard ringer types.  
Melodies include a variety of standard musical melodies.  
Downloaded includes ringers you have purchased and  
downloaded to your phone. (See “Downloading Premium  
Selecting Ringer Types for Voice Calls  
Your phone provides a variety of ringer options that allow you  
to customize your ring and volume settings. These options  
allow you to identify incoming calls by the ring.  
To select a ringer type for voice calls:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Sounds (  
4. Select Ringer Type (  
5. Select Voice Calls (  
6. Select With Caller ID (  
).  
).  
) or No Caller ID (  
).  
7. Press the navigation key left or right to select the  
desired ringer category.  
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8. Press the navigation key down to highlight the Ringer  
field. Press the navigation key left or right to scroll  
through the available ringers. (A sample ringer will  
sound as you highlight each option.)  
9. When the desired ringer is selected, press  
.
Selecting Ringer Types for Press & Talk  
To select a ringer type for Press & Talk:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Sounds (  
4. Select Ringer Type (  
).  
).  
5. Select Press&Talk (  
6. Press the navigation key up or down to select the  
desired ringer.  
7. When the desired ringer is selected, press  
for Save.  
Selecting Ringer Types for Messages  
To select a ringer type for messages:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Sounds (  
4. Select Ringer Type (  
).  
5. Select Messages (  
).  
6. Select Voicemail (  
) or Text Message (  
).  
7. Press the navigation key left or right to select the  
desired ringer category.  
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8. Press the navigation key down to highlight the Ringer  
field. Press the navigation key left or right to scroll  
through the available ringers. (A sample ringer will  
sound as you highlight each option.)  
9. When the desired ringer is selected, press  
.
Selecting Ringer Types for Schedule  
To select a ringer type for schedule reminders:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Sounds (  
4. Select Ringer Type (  
).  
5. Select Schedule (  
).  
6. Press the navigation key left or right to select the  
desired ringer category.  
7. Press the navigation key down to highlight the Ringer  
field. Press the navigation key left or right to scroll  
through the available ringers. (A sample ringer will  
sound as you highlight each option.)  
8. When the desired ringer is selected, press  
.
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Selecting a Roam Ringer  
To select a ringer type for roaming calls:  
1. Press Menu (  
) to access the main menu.  
).  
).  
2. Select Settings (  
3. Select Sounds (  
4. Select Ringer Type (  
).  
).  
6. Press the navigation key up or down to select Normal or  
5. Select Roam Ringer (  
Distinctive and press  
.
Selecting a Key Tone  
Your phone offers a number of options for selecting the type  
and length of audible tones accompanying a key press.  
(Longer tone lengths may be better for tone recognition  
when dialing voicemail or other automated systems.)  
To select a tone type:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Sounds (  
4. Select Key Tone (  
).  
).  
5. Select Tone Type (  
6. Select Normal, Piano, or Beep and press  
.
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To select a tone level:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Sounds (  
4. Select Key Tone (  
).  
).  
5. Select Tone Level (  
6. Press the volume key up or down to select the desired  
level and press  
.
To select a key tone length:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Sounds (  
4. Select Tone Length (  
).  
5. Select Short or Long and press  
.
Adjusting the Phone’s Volume Settings  
You can adjust your phone’s volume settings to suit your  
needs and your environment.  
To adjust your phone’s volume settings:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Sounds (  
4. Select Volume (  
).  
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5. Select Ringer (  
), Alarms (  
Press&Talk (  
), Messages (  
), or Voice Mail  
(
), App. Volume (  
), or  
).  
6. Select Use Ringer Vol. or Separate Vol. if necessary. Press  
the navigation key left or right to choose a desired  
volume level. Press  
to check the Always Vibrate  
option to set your handset to vibrate + ringer mode.  
With the phone open, you can adjust the ringer volume in  
standby mode (or the earpiece volume during a call) by using  
the volume key on the left side of your phone.  
Tip:  
7. Select Done ( ) to save and exit.  
Alert Notification  
Your phone can alert you with an audible tone when you  
change service areas, once a minute during a voice call, or  
when a call has been connected.  
To enable or disable alert sounds:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Sounds (  
4. Select Alerts (  
).  
5. Select Minute Beep (  
), Service (  
), Connect (  
),  
Sig. Fade Tone (  
), Power On/Off (  
), or  
P&Talk Missed (  
).  
6. Select On, Off, Once, Repeat, or Continuous and  
press  
.
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Silence All  
There may be times when you need to silence your phone  
entirely. The phone’s Silence All option allows you to mute all  
sounds without turning your phone off.  
To activate Silence All:  
With the phone open, press and hold the volume key  
down in standby mode. (The screen will display  
“Silence All.”)  
To deactivate Silence All:  
Press the volume key up repeatedly to select a desired  
volume level.  
Text To Speech (TTS)  
The Text To Speech option allows you to hear the menu  
options spoken aloud using an electronic voice when you are  
navigating through the user interface.  
To enable TTS:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Sounds (  
4. Select TTS (  
).  
5. Select TTS Mode (  
).  
6. Press the navigation key up or down to select Enable and  
press  
.
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To change the TTS volume setting:  
1. Press Menu (  
) to access the main menu.  
).  
).  
2. Select Settings (  
3. Select Sounds (  
4. Select TTS (  
).  
5. Select TTS Volume (  
).  
6. Press the navigation key up or down to select the  
desired sound level and press  
.
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Display Settings  
Changing the Text Greeting  
The text greeting can be up to fourteen characters and is  
displayed on your phone’s screen in standby mode. You may  
choose to display a custom greeting or you may display your  
user name on the screen.  
To display or change your greeting:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
3. Select Display (  
4. Select Greeting (  
).  
).  
).  
5. Select Custom and press  
6. Enter a custom greeting using your keypad and  
press . (See “Entering Text” on page 34.) (To erase the  
existing greeting one character at a time, press . To  
erase the entire greeting, press and hold .)  
.
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Changing the Backlight Time Length  
The backlight setting lets you select how long the display  
screen and keypad are lit after any key press is made.  
To change the backlight setting:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
3. Select Display (  
4. Select Backlight (  
).  
).  
).  
5. Select Main Display (  
), Keypad (  
), or  
Pwr Save Mode (  
).  
6. Select a time setting or on/off and press  
.
Long backlight settings affect the battery’s talk and standby  
times.  
Note:  
Changing the Screen Saver  
Your new phone offers options for what you see on the  
display screen while in standby mode.  
To change the display images:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
3. Select Display (  
).  
).  
4. Select Screen Saver (  
5. Select Main LCD (  
).  
).  
6. Select Preset Image (  
) or Downloads (  
).  
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7. Use the navigation key to view the available screen  
savers.  
If Preset Image is selected, there may also be an additional  
step required to place a digital clock as an overlay. The clock  
can also be turned off so that just the desired image is  
displayed as the screen saver.  
Note:  
8. Press  
to select the desired screen saver.  
Dialing Font  
Your phone allows you to choose the color and size of the text  
displayed when dialing.  
Color  
The available color options are:  
Basic: displays black numbers on-screen when dialing.  
Rainbow: displays multi-colored numbers on-screen when  
dialing.  
Monochrome: allows you to choose between several  
different monochromatic color options.  
Hyphenate: allows you to choose between several  
different monochromatic colors and assign a different  
color option to each individual hyphenated series of  
numbers.  
To change the dialing color:  
1. Press Menu (  
) to access the main menu.  
).  
).  
2. Select Settings (  
3. Select Display (  
4. Select Dialing Font (  
).  
5. Select Color (  
).  
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6. Select Basic, Rainbow, Monochrome, or Hyphenate and  
press  
.
7. If you selected Monochrome, use your navigation key to  
select a color. If you selected Hyphenate, use your  
navigation key to select a color for the first group of  
numbers, then press Next ( ) and select a color for the  
next two sets of numbers.  
8. Select Done ( ).  
Font Size  
The available size options are:  
Large: displays larger text for easier viewing on the display  
screen.  
Normal: displays the standard smaller size text on the  
display screen.  
To change the dialing font size:  
1. Press Menu (  
) to access the main menu.  
).  
).  
2. Select Settings (  
3. Select Display (  
4. Select Dialing Font (  
).  
5. Select Size (  
6. Press the navigation key up or down to select Large or  
Normal and press  
).  
.
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Location Settings  
Your phone is equipped with a Location feature for use in  
connection with location-based services that may be  
available in the future.  
The Location feature allows the network to detect your  
position. Turning Location off will hide your location from  
everyone except 911.  
To enable your phone’s Location feature:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
3. Select Others (  
4. Select Location (  
).  
).  
). (The Location disclaimer displays.)  
5. Read the disclaimer and press  
or select Next ( ).  
6. Select On or Off and press  
.
When the Location feature is on, your phone’s standby screen  
will display the  
icon will display.  
icon. When Location is turned off, the  
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Messaging Settings  
Staying connected to your friends and family has never been  
easier. With your phone’s advanced messaging capabilities,  
you can send and receive many different kinds of text  
messages without placing a voice call. (For more information,  
Your phone’s messaging settings make text messaging even  
faster and easier by letting you decide how you would like to  
be notified of new messages, create a signature with each  
sent message, and create your own canned messages, to  
name just a few.  
Setting Message Alerts  
When new messages arrive, you can choose to have your  
phone notify you by playing an audible alert.  
To hear an alert when you receive a new message:  
1. Press Menu (  
) to access the main menu.  
2. Select Messaging (  
).  
3. Select Settings (  
).  
4. Select Message Alerts (  
5. Select Type ( ).  
6. Select Voicemail (  
).  
) or Text Message (  
).  
7. Select Single Tones, Ring Tones, Melodies, or Downloaded  
and press the navigation key down.  
8. Press the navigation key left or right to select the  
desired sound and press  
.
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Deleting Old Messages  
You can have old messages deleted automatically when your  
inbox becomes full.  
1. Press Menu (  
) to access the main menu.  
2. Select Messaging (  
3. Select Settings (  
4. Select Auto Erase (  
).  
).  
).  
5. Select Yes or No and press  
.
Adding a Customized Signature  
Each message you send can have a customized signature to  
reflect your personality.  
To add a customized signature to each sent message:  
1. Press Menu (  
) to access the main menu.  
2. Select Messaging (  
).  
3. Select Settings (  
).  
4. Select Edit Signature (  
).  
5. Select On and press  
.
If you do not wish to attach a signature to your outgoing  
messages, select Off.  
Note:  
6. Enter your signature using the keypad and press  
for  
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Managing Preset Messages  
Your phone is preset with ten messages and ten empty  
spaces for custom messages to help make sending text  
messages faster and easier. These messages, such as  
“Where are you?,” “Let’s get lunch,” and “Meet me at,”  
can be customized or deleted to suit your needs. You can  
even add your own preset messages to the list.  
To edit or delete a preset message:  
1. Press Menu (  
) to access the main menu.  
2. Select Messaging (  
).  
3. Select Settings (  
).  
4. Select Preset Messages (  
). (The list of messages  
is displayed.)  
5. To edit or delete a preset message, highlight it and press  
Edit ( ).  
page 34), and press Done ( ).  
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To add a new preset message:  
1. Press Menu (  
) to access the main menu.  
2. Select Messaging (  
).  
3. Select Settings (  
).  
4. Select Preset Messages (  
). (The list of messages  
is displayed.)  
5. Press Options ( ) and select Add New (  
).  
page 34), and press Done ( ). (Your new message will  
be added to the beginning of the list.)  
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Airplane Mode  
Airplane Mode allows you to use many of your phone’s  
features, such as Games, Memo Pad, Voice Memos, etc., when  
you are in an airplane or in any other area where making or  
receiving calls or data is prohibited. When your phone is in  
Airplane Mode, it cannot send or receive any calls or access  
online information.  
To set your phone to Airplane Mode:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Others (  
4. Select Airplane Mode (  
).  
5. Read the disclaimer and press  
or select OK ( ).  
6. Select On or Off and press OK ( ).  
While in Airplane Mode, your phone’s standby screen will  
display “Phone Off.”  
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TTY Use With Your Wireless Service  
A TTY (also known as a TDD or Text Telephone) is a  
telecommunications device that allows people who are deaf,  
hard of hearing, or who have speech or language disabilities,  
to communicate by telephone.  
Your phone is compatible with select TTY devices. Please  
check with the manufacturer of your TTY device to ensure  
that it supports digital wireless transmission. Your phone and  
TTY device will connect via a special cable that plugs into your  
phone's headset jack. If this cable was not provided with your  
TTY device, contact your TTY device manufacturer to purchase  
the connector cable.  
When establishing your wireless service, please call  
STi Mobile via the state Telecommunications Relay Service  
(TRS) by first dialing  
,
. Then provide  
the state TRS with this number: 866-727-4889.  
To turn TTY Mode on or off:  
1. Press Menu (  
2. Select Settings (  
3. Select Others (  
) to access the main menu.  
).  
).  
4. Highlight TTY Mode and press  
.
A message is displayed when you enable TTY that says “TTY  
“On” may impair headset and non-TTY accessory  
performance.” Press the OK key to continue.  
Note:  
5. Press  
after reading the message to continue.  
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6. Press the navigation key up or down to select  
Disable TTY, TTY+Hearing, TTY+Voice, or Enable TTY and  
press  
.
In TTY Mode, your phone will display the TTY access icon.  
Note:  
If TTY mode is enabled, the audio quality of non-TTY  
devices connected to the headset jack may be impaired.  
911 Emergency Calling  
IMPORTANT  
NOTICE:  
It is recommended that TTY users make emergency  
calls by other means, including Telecommunications  
Relay Services (TRS), analog cellular, and land line  
communications. Wireless TTY calls to 911 may be  
corrupted when received by public safety answering  
points (PSAPs) rendering some communications  
unintelligible. The problem encountered appears  
related to TTY equipment or software used by PSAPs.  
This matter has been brought to the attention of the  
FCC, and the wireless industry and PSAP community  
are currently working to resolve this.  
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Phone Setup Options  
Launch Pad  
Your phone offers you the option of assigning a shortcut key  
to a favorite or often-used function. Pressing one of the  
navigation keys in standby mode will launch your personally  
designated shortcut.  
To assign your shortcut key:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Settings (  
3. Select Launch Pad (  
4. Select the Up, Down, Left or Right Key, and press  
5. Use the navigation key to select the desired shortcut  
you would like to assign and press  
).  
.
.
Call Answer Mode  
You can determine how to answer incoming calls on your  
phone, whether you want to be required to press  
press any number key, or simply open the flip.  
, to  
To set call answer mode:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Others (  
4. Select Call Answer (  
).  
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5. To select an option, highlight it and press  
.
Any key to allow an incoming call to be answered by  
pressing any key.  
Talk key requires  
to be pressed to answer all  
incoming calls.  
Flip open allows you to answer incoming calls by  
opening the flip.  
Auto Answer Mode  
You may set your phone to automatically pick up incoming  
calls when connected to an optional hands-free car kit or  
headset.  
To set Auto Answer mode:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Others (  
4. Select Auto Answer (  
).  
5. To select an option, highlight it and press  
.
No to disable Auto Answer.  
Yes to answer calls automatically when the phone is  
connected to a hands-free car kit or a headset (sold  
separately). Remember, your phone will answer calls  
in Auto Answer mode even if you are not present.  
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Display Language  
You can choose to display your phone’s on-screen menus in  
English or in Spanish.  
To assign a language for the phone’s display:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Others (  
4. Select Language (  
).  
5. Select English or Español and press  
.
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Section 2C  
Setting Your Phone’s Security  
In This Section  
Security Features for Data Services  
By using the security settings on your phone, you receive  
peace of mind without sacrificing flexibility. This section will  
familiarize you with your phone’s security settings. With  
several options available, you can customize your phone to  
meet your personal needs.  
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Accessing the Security Menu  
All of your phone’s security settings are available through the  
Security menu. You must enter your lock code to view the  
Security menu.  
To access the Security menu:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
).  
).  
3. Select Security (  
4. Enter your lock code to display the Security menu.  
If you can’t recall your lock code, try using the last four digits  
of your wireless phone number or try 0000. If neither of these  
works, contact STi Mobile at 1-800-784-3277.  
Tip:  
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Using Your Phone’s Lock Feature  
Locking Your Phone  
When your phone is locked, you can only receive incoming  
calls or make calls to 911 or special numbers. (See “Using  
To lock your phone:  
1. From the Security menu, select Lock Phone (  
2. Highlight Unlocked, On power-up, or Lock now and  
press  
).  
.
Unlocking Your Phone  
To unlock your phone:  
1. From standby mode, press  
.
2. Enter your lock code.  
Changing the Lock Code  
To change your lock code:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
3. Select Security (  
).  
).  
4. Enter your lock code. (The Security menu is displayed.)  
5. Select Change Lock ( ).  
6. Enter your new lock code and press Next ( ).  
7. Re-enter your new lock code press Done ( ).  
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Calling in Lock Mode  
You can place calls to 911 and to your special numbers when  
in lock mode. (For information on special numbers, see “Using  
To place an outgoing call in lock mode:  
To call an emergency number or a special number, enter  
the phone number and press  
.
Locking Services  
This setting allows you to lock voice call functions, data  
services, and Press & Talk service. When you enable Lock  
Services, you are unable to make new calls (excluding  
emergency numbers) or access data services or Press & Talk  
services until the lock has been disabled in the Security menu.  
Locking Voice Services  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
3. Select Security (  
).  
) and enter your lock code.  
4. Select Lock Services (  
).  
5. Select Voice: Unlocked (  
).  
6. Select Lock and press  
.
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Locking Data Services  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
3. Select Security (  
).  
) and enter your lock code.  
4. Select Lock Services (  
).  
5. Select Data Services: Unlocked (  
).  
6. Select Lock and press  
.
Locking Press & Talk  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
3. Select Security (  
).  
) and enter your lock code.  
4. Select Lock Services (  
5. Select Press&Talk: Unlocked (  
6. Select Lock and press  
).  
).  
.
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Using Special Numbers  
Special numbers are important numbers that you have  
designated as being “always available.” You can call and  
receive calls from special numbers even if your phone is  
locked. You can save up to three special numbers in addition  
to your contact entries (the same number may be in both  
directories).  
To add or replace a special number:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
3. Select Security (  
4. Select Special # (  
).  
) and enter your lock code.  
).  
5. Highlight the desired location for your entry and  
press  
6. Enter the number and press  
.
.
There are no Speed Dial options associated with special  
numbers.  
Note:  
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Erasing Contacts  
You can quickly and easily erase all of your Contacts.  
To erase all the names and phone numbers in your Contacts:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
3. Select Security (  
).  
) and enter your lock code.  
4. Select Erase Contacts (  
5. If you are certain you would like to erase all of your  
internal Contacts entries, select Yes and press  
).  
.
Erasing Downloads  
You can use your phone’s security menu to erase all items you  
have downloaded to your phone.  
To erase all downloads:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
3. Select Security (  
).  
) and enter your lock code.  
4. Select Erase Downloads (  
5. If you are certain that you would like to erase all items  
downloaded to your phone, select Yes and press  
).  
.
This will also delete any content originally preloaded into the  
handset.  
Note:  
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Resetting Your Phone  
Resetting the phone restores all the factory defaults,  
including the ringer types and display settings. (Contacts are  
not erased.)  
To reset your phone:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
3. Select Security (  
).  
) and enter your lock code.  
4. Select Reset Phone (  
5. If you are certain that you would like to restore all of the  
factory settings, select Yes and press  
).  
.
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Security Features for Data Services  
Enabling and Disabling Data Services  
You can disable data services without turning off your phone;  
however, you will not have access to any data services,  
including Web and messaging. Disabling data services will  
avoid any charges associated with data services. While signed  
out, you can still place or receive phone calls, check voicemail,  
and use other voice services. You may enable data services  
again at any time.  
To disable data services:  
1. Press Menu (  
2. Select Settings (  
3. Select Web (  
) to access the main menu.  
).  
).  
4. Select Disable Web (  
). (A message will appear.)  
5. Read the disclaimer and press Next ( ).  
6. Select Disable Web and press  
.
To enable data services:  
1. Press Menu (  
2. Select Settings (  
3. Select Web (  
) to access the main menu.  
).  
).  
4. Select Enable Web (  
). (A message will appear.)  
.
5. Select Connect and press  
6. Select Yes to enable Data Services and press  
.
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Section 2D  
Controlling Your Roaming Experience  
In This Section  
Roaming is the ability to make or receive calls when you’re  
off the network available to you. Your new tri-mode phone  
works anywhere on the network available to you and allows  
you to roam on other 1900 and 800 MHz digital networks  
where roaming agreements with other carriers have been  
implemented.  
This section explains how roaming works as well as special  
features that let you manage your roaming experience.  
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Understanding Roaming  
Recognizing the Roaming Icon on the  
Display Screen  
Your phone’s display screen always lets you know when  
you’re off the network available to you. Any time you are  
roaming, the phone displays the roaming icon ( ).  
Remember, when you are using your phone off the network  
available to you, always dial numbers using 11 digits (1 + area  
code + number).  
Tip:  
Roaming on Other Digital Networks  
When you’re roaming on digital networks, your call quality  
and security will be similar to the quality you receive when  
making calls on the network available to you. However, you  
may not be able to access certain features, such as Data  
Services.  
If you’re on a call when you leave the network available to you  
and enter an area where roaming is available, your call is  
dropped. If your call is dropped in an area where you think  
your network is available, turn your phone off and on again to  
reconnect to the network available to you.  
Note:  
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Checking for Voicemail Messages While Roaming  
When you are roaming off the network available to you, you  
may not receive on-phone notification of new voicemail  
messages. Callers can still leave messages, but you will need  
to periodically check your voicemail for new messages if you  
are in a roaming service area for an extended period of time.  
To check your voicemail while roaming:  
1. Dial 1 + area code + your wireless phone number.  
2. When you hear your voicemail greeting, press  
.
3. Enter your pass code at the prompt and follow the voice  
prompts.  
When you return to the network available to you, voicemail  
notification will resume as normal.  
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Setting Your Phone’s Roam Mode  
Your phone allows you to control your roaming capabilities.  
By using the Roaming menu option, you can determine which  
signals your phone accepts.  
Set Mode  
Choose from three different settings on your dual-band  
phone to control your roaming experience.  
To set your phone’s roam mode:  
1. Press Menu (  
) to access the main menu.  
2. Select Settings (  
3. Select Roaming (  
4. Select Set Mode (  
).  
).  
).  
5. To select an option, highlight it and press  
.
Automatic seeks network service. When network  
service is unavailable, the phone searches for an  
alternate system.  
Roaming only forces the phone to seek a roaming  
system. The previous setting (Home Only or  
Automatic) is restored the next time the phone is  
turned on.  
Home Only allows you to access the network  
available to you only and prevents roaming on other  
networks.  
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Controlling Roaming Charges Using  
Call Guard  
Your phone has two ways of alerting you when you are  
roaming off the network available to you: the on-screen  
roaming icon and Call Guard. Call Guard makes it easy to  
manage your roaming charges by requiring an extra step  
before you can place or answer a roaming call. (This  
additional step is not required when you make or receive  
calls while on the network available to you.)  
To turn Call Guard on or off:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Settings (  
3. Select Roaming (  
).  
).  
4. Select Call Guard (  
5. After reading the message, highlight On or Off and  
press  
.
Voice Dialing and Speed Dialing are not available when you  
are roaming with Call Guard enabled.  
Note:  
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To place roaming calls with Call Guard on:  
1. From standby mode, dial 1 + area code + the seven-digit  
number and press  
.
2. Press to confirm Roaming Rate.  
To answer incoming roaming calls with Call Guard on:  
1. Press  
2. Press  
to confirm Roaming Rate.  
If the Call Guard feature is set to On, you need to take  
extra steps to make and receive roaming calls.  
Reminder:  
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Section 2E  
Navigating Through Menus  
In This Section  
Every function and feature of your Samsung A820 can be  
accessed through an on-screen menu. This section is a road  
map to using your phone. Please take a few moments to learn  
your way around and you’ll find your phone easier to use.  
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Menu Navigation  
The navigation key on your phone allows you to scroll through  
menus quickly and easily. The scroll bar at the right of the  
menu keeps track of your position in the menu at all times.  
To navigate through a menu, simply press the navigation key  
up or down. If you are in a first-level menu, such as Settings,  
you may also navigate to the next or previous first-level menu  
by pressing the navigation key right or left.  
Menu Structure  
Selecting Menu Items  
As you navigate through the menu, menu options are  
highlighted. Select any numbered option by simply pressing  
the corresponding number on the phone’s keypad. You may  
also select any item by highlighting it and pressing  
For example, if you want to view your last incoming call:  
1. Press Menu ( ) to access the main menu.  
2. Select Call History by pressing  
and pressing  
3. Select Incoming Calls by pressing  
it and pressing  
are displayed on the screen.)  
.
or by highlighting it  
or by highlighting  
.
. (If you have received any calls, they  
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Backing Up Within a Menu  
To go to the previous menu:  
Press  
.
To return to standby mode:  
Press  
.
Viewing the Menus  
Menu Diagram  
Voice Memo  
1: Record  
2: Review  
Messaging  
1: Send Message  
2: Text Message  
1: Inbox  
2: Outbox  
3: Drafts  
3: Voicemail  
1: Call Voicemail  
2: Details  
3: Clear Envelope  
4: Settings  
1: Notification  
1: Message and Icon  
2: Icon only  
2: Sending Options  
1: Priority  
1: Normal  
2: Urgent  
2: Call Back #  
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1: None  
2: Phone Number (xxx-xxx-xxxx)  
3: Other  
3: Preset Messages  
1: Can’t talk right now. Send me a message.  
2: Call me  
3: Where are you?  
4: Can you pick up  
5: Meet me at  
6: Let’s get lunch.  
7: The meeting has been cancelled.  
8: I’ll be there at  
9: What time does it start?  
10: I love you!  
11: [Empty]  
12: [Empty]  
13: [Empty]  
14: [Empty]  
15: [Empty]  
16: [Empty]  
17: [Empty]  
18: [Empty]  
19: [Empty]  
20: [Empty]  
4: Edit Signature (On/Off)  
5: Message Alerts  
1: Volume  
1: Voicemail  
2: Text Message  
2: Type  
1: Voicemail  
2: Text Message  
3: Reminder  
1: Off  
2: Once  
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3: Every 2 min  
6: Save In Outbox (Yes/No)  
7: Auto Erase (Yes/No)  
Tools  
1: Today  
2: Scheduler  
3: Task List  
4: Memo Pad  
5: World Time  
1: DST Setting  
6: Alarm Clock  
1: Alarm #1  
2: Alarm #2  
3: Alarm #3  
7: Calculator  
8: Countdown  
Voice Service  
1: Launch VSuite  
2: Settings  
1: Digit Dialing  
1: Adapt Digits  
2: Reset Digits  
2: Sensitivity  
1: Commands  
1: Reject More  
2: Recommended  
3: Reject Less  
2: Names  
1: Reject More  
2: Recommended  
3: Reject Less  
3: Choice Lists  
1: Digit Dialing  
1: Automatic  
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2: Always On  
3: Always Off  
2: Contacts  
1: Automatic  
2: Always On  
3: Always Off  
4: Sound  
1: Prompts (On/Off)  
2: Digits (On/Off)  
3: Names (On/Off)  
4: Name Settings  
1: Speed  
1: Faster  
2: Recommended  
3: Slower  
2: Volume  
1: Louder  
2: Recommended  
3: Softer  
5: Voice Launch  
1: Talk Key  
2: Talk and Flip Open  
6: About  
Call History  
1: Outgoing Calls  
2: Incoming Calls  
3: Missed Calls  
4: Erase History  
1: Outgoing Calls  
2: Incoming Calls  
3: Missed Calls  
4: All Calls  
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Web  
Settings  
1: Display  
1: Screen Saver  
1: Main LCD  
1: Preset Image  
1: Balloon  
2: Highway  
3: Candy  
4: Beach  
5: Video  
6: Bike  
7: Launch Pad  
8: Digital Clock  
9: World Time  
10: Calendar  
11: Dual Clock  
12: Analog Clock  
2: Downloads  
2: Menu Style  
1: 3*3 style  
2: List style  
3: Display Type  
1: External LCD  
1: Normal Display  
2: Inversive Display  
4: Incoming Call  
1: With Caller ID  
1: Default  
2: Downloads  
2: No Caller ID  
1: Default  
2: Downloads  
5: Dialing Font  
1: Color  
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1: Basic  
2: Rainbow  
3: Monochrome  
4: Hyphenate  
2: Size  
1: Large  
2: Normal  
6: Greeting  
1: Samsung  
2: Custom  
7: Backlight  
1: Main Display  
1: Flip open  
2: 30 seconds  
3: 15 seconds  
4: 8 seconds  
2: Keypad  
1: Flip open  
2: 30 seconds  
3: 15 seconds  
4: 8 seconds  
5: Off  
3: Pwr Save Mode (On/Off)  
8: LCD Contrast  
1: Main LCD  
1: Lowest  
2: Low  
3: Med  
4: High  
5: Highest  
2: External LCD  
1: Lowest  
2: Low  
3: Med  
4: High  
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5: Highest  
9: Service Light (On/Off)  
2: Sounds  
1: Volume  
1: Ringer  
2: Messages  
3: Voice Mail  
4: Alarms  
5: App. Volume  
6: Press&Talk  
2: Ringer Type  
1: Voice Calls  
1: With Caller ID  
2: No Caller ID  
2: Messages  
1: Voicemail  
2: Text Message  
3: Press&Talk  
4: Schedule  
5: Roam Ringer  
1: Normal  
2: Distinctive  
3: Alerts  
1: Minute Beep (On/Off)  
2: Service (On/Off)  
3: Connect (On/Off)  
4: Sig. Fade Tone (On/Off)  
5: Power On/Off (On/Off)  
6: P&Talk Missed  
1: Off  
2: Once  
3: Repeat  
4: Continuous  
4: Key Tone  
1: Tone Type  
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1: Normal  
2: Piano  
3: Beep  
2: Tone Level  
1: Silence All  
2: Level 1-8  
5: Tone Length  
1: Short  
2: Long  
6: TTS  
1: TTS Mode (Enable/Disable)  
2: TTS Volume  
1: Silence All  
2: Level 1-8  
3: Web  
1: Enable/Disable Web  
2: Net Guard (On/Off)  
3: Update Profile  
4: Press&Talk  
1: Enable/Disable (Enable/Disable)  
2: Restart Press&Talk  
3: List Update  
4: P&Talk Guard (On/Off)  
5: Sounds  
1: Tones  
1: Default  
2: Sound 1-6  
2: Notifications  
1: Off  
2: Once  
3: Repeat  
3: Missed Call Alert  
1: Off  
2: Once  
3: Repeat  
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4: Continuous  
4: Help  
6: Speaker Phone (On/Off)  
7: Default View  
1: Personal List  
2: Personal Groups  
8: Help  
5: Security  
1: Lock Phone  
1: Unlocked  
2: On power-up  
3: Lock now  
2: Change Lock  
3: Special #  
1: Empty  
2: Empty  
3: Empty  
4: Erase Contacts (Yes/No)  
5: Erase Downloads (Yes/No)  
6: Reset Phone (Yes/No)  
7: Lock Services  
1: Voice: Unlocked/Locked  
2: Web: Unlocked/Locked  
3: Press&Talk: Unlocked/Locked  
6: Roaming  
1: Set Mode  
1: Automatic  
2: Roaming only  
3: Home Only  
2: Call Guard (On/Off)  
7: Launch Pad  
1: Up Key  
1: Contacts  
2: Messaging  
3: Text Inbox  
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4: Send Message  
5: Downloads  
6: Web  
7: Voice Service  
8: Voice Memo  
9: Scheduler  
10: Alarms  
11: Calculator  
12: Display  
13: Ringer Type  
14: Missed Events  
2: Down Key  
1: Contacts  
2: Messaging  
3: Text Inbox  
4: Send Message  
5: Downloads  
6: Web  
7: Voice Service  
8: Voice Memo  
9: Scheduler  
10: Alarms  
11: Calculator  
12: Display  
13: Ringer Type  
14: Missed Events  
3: Left Key  
1: Contacts  
2: Messaging  
3: Text Inbox  
4: Send Message  
5: Downloads  
6: Web  
7: Voice Service  
8: Voice Memo  
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9: Scheduler  
10: Alarms  
11: Calculator  
12: Display  
13: Ringer Type  
14: Missed Events  
4: Right Key  
1: Contacts  
2: Messaging  
3: Text Inbox  
4: Send Message  
5: Downloads  
6: Web  
7: Voice Service  
8: Voice Memo  
9: Scheduler  
10: Alarms  
11: Calculator  
12: Display  
13: Ringer Type  
14: Missed Events  
8: Others  
1: Abbrev. Dial (On/Off)  
2: Contact Match (On/Off)  
3: Restriction  
1: Outgoing Call  
1: Allow all  
2: Contacts only  
3: Special# only  
4: Call Answer  
1: Any key  
2: Talk key  
3: Flip open  
5: Auto Answer (Car Kit/Headset) (Yes/No)  
6: Language  
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1: English  
2: Español  
7: Airplane Mode (On/Off)  
8: Location (On/Off)  
9: Headset Mode  
1: Voice Call  
2: Press&Talk  
3: Button Off  
10: Key Guard (On/Off)  
11: TTY Mode  
1: Disable TTY  
2: TTY+Hearing  
3: TTY+Voice  
4: Enable TTY  
12: Update Phone SW  
9: Phone Info  
1: Phone Number  
2: Icon Glossary  
3: Version  
4: Advanced  
Downloads  
1: Games  
1: Get New  
2: Ringers  
1: Get New  
3: Screen Savers  
1: Get New  
4: Applications  
1: Get New  
Contacts  
1: Find  
2: Add New Entry  
3: My Phone #  
4: Speed Dial #s  
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5: Group Setting  
1: Unassigned  
2: Family  
3: Friends  
4: Colleague  
5: VIPs  
6: Empty  
6: Services  
1: Customer Svc  
2: Dir Assist  
InUse Menu  
Press  
to display the following options:  
1: Call History  
2: Contacts  
3: 3-Way Call  
4: Messaging  
5: Voice Memo  
6: Tools  
7: Phone Info  
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Section 2F  
Managing Call History  
In This Section  
The Call History keeps track of incoming calls, calls made  
from your wireless phone, and missed calls. This section  
guides you through accessing and making the most of your  
Call History.  
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Viewing History  
You’ll find the Call History feature very helpful. It is a list of  
the last 20 phone numbers (or contact entries) for calls you  
placed, accepted, or missed. Call History makes redialing a  
number fast and easy. It is continually updated as new  
numbers are added to the beginning of the list and the oldest  
entries are removed from the bottom of the list.  
Each entry contains the phone number (if it is available) and  
contact entry name (if the phone number is in your Contacts).  
Duplicate calls (same number and type of call) may only  
appear once on the list.  
To view a Call History entry:  
1. Press Menu (  
) to access the main menu.  
2. Select Call History (  
).  
3. Select Outgoing Calls (  
), Incoming Calls (  
), or  
Missed Calls (  
).  
4. Highlight the entry you wish to view and press  
.
Access the phone’s Press & Talk call history from standby  
Tip:  
mode by pressing P&Talk (left softkey), Go To (left softkey) and  
selecting a call list. This option is not available when Press &  
Talk mode is set to Disable (see page 142), or Press & Talk is  
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Call History Options  
For additional information and options on a particular call,  
highlight a Call History entry and press  
. This feature  
displays the date and time of the call, the phone number (if  
available), and the caller’s name (if the number is already in  
your Contacts).  
You can also view the next Call History entry by pressing the  
navigation key right or view the previous entry by pressing  
the navigation key left.  
Tip:  
By pressing Options ( ), you can select from the following  
options:  
Call: Speaker (  
) allows you to call the number and talk  
in speaker phone mode.  
Send Msg (  
) to send a text, picture, or handwritten  
message.  
Save (  
) to save the number if it is not already in your  
Save is only displayed when the phone number is NOT saved  
in the contact list.  
Note:  
Prepend (  
) to add numbers to the beginning of the  
Erase (  
) to delete the entry.  
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Making a Call From Call History  
To place a call from Call History:  
1. Press Menu (  
) to access the main menu.  
2. Select Call History (  
).  
3. Select Outgoing Calls (  
), Incoming Calls (  
), or  
Missed Calls (  
4. Use your navigation key to select a Call History entry  
and press or press and select Call ( ).  
).  
You cannot make calls from Call History to entries identified  
as No Caller ID or Restricted.  
Note:  
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Saving a Phone Number From Call History  
Your phone can store up to 300 contact entries. Each entry’s  
name can contain up to twenty characters.  
To save a phone number from Call History:  
1. Use your navigation key to select a Call History entry  
and press Options ( ).  
2. Select Save (  
3. Select New Entry or Existing Entry to save the number to  
an existing entry and press  
4. Select the desired label and press  
5. Use the keypad to type in the new entry name and  
press  
).  
.
.
.
6. Select Done ( ).  
After you have saved the number, the new contact entry is  
You cannot save phone numbers from calls identified as  
No Caller ID or Restricted.  
Note:  
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Prepending a Phone Number From  
Call History  
If you need to make a call from Call History and you happen  
to be outside your local area code, you can add the  
appropriate prefix by prepending the number.  
To prepend a phone number from Call History:  
1. Select a Call History entry and press  
.
2. Select Options ( ).  
3. Select Prepend (  
).  
4. Enter the prefix and press Call ( ).  
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Erasing Call History  
To erase individual Call History entries, see “Call History  
To erase Call History:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Call History (  
3. Select Erase History (  
4. Select Outgoing Calls (  
).  
), Incoming Calls (  
), or All Calls ( ).  
),  
Missed Calls (  
5. Select Voice or Press&Talk (if necessary) and press  
.
6. If you are certain you want to erase the call history,  
select Yes to confirm and press  
.
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Section 2G  
Using Contacts  
In This Section  
Dialing Services  
Now that you know the basics that make it easier to stay in touch  
with people and information, you’re ready to explore your  
phone’s more advanced features. This section explains how to  
use your phone’s Contacts and helps you make the most of  
your contacts and time when you are trying to connect with  
the important people in your life.  
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Adding a New Contact Entry  
Your phone can store up to 300 contact entries. Each entry’s  
name can contain up to twenty characters.  
To add a new entry:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Contacts (  
3. Select Add New Entry (  
).  
4. Enter a name for the new entry and press  
.
5. Press the navigation key down to highlight the desired  
6. Enter the phone number for the entry and press  
.
7. Press Done ( ) to save.  
After you have saved the number, the new contact entry is  
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Assigning a Group Entry  
Once you save a contact entry, you can select between five  
different group listings for the entry. By assigning a contact to  
a group, you can also search easily by using a group search.  
To assign a contact to a group:  
1. Select Contacts ( ) to access the contact list.  
2. Highlight the desired contact and press  
.
3. Press Options ( ) and select Edit (  
).  
4. Press the navigation key down to highlight ( ).  
5. Press the navigation key left or right to select one of the  
following:  
Unassigned  
Family  
Friends  
Colleague  
VIPs  
6. Press  
.
7. Select Done ( ).  
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Finding Contact Entries  
There are several ways to display your contact entries: by  
name, by speed dial number, by group, and by voice dial tags.  
Follow the steps outlined in the sections below to display  
entries from the Contacts menu.  
Finding Names  
To find contact entries by name:  
1. Press Menu (  
) to access the main menu.  
2. Select Contacts (  
).  
).  
3. Select Find (  
4. Scroll through all the entries using your navigation key.  
– or –  
Enter the first few letters of an entry name in the Name  
field. (The more letters you enter, the more your search  
narrows.)  
5. To display an entry, highlight it and press  
; to dial an  
entry's default phone number, highlight the entry and  
press  
Shortcut:  
.
From standby mode, press Contacts (right softkey) to  
display the Search feature.  
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Finding Speed Dial Numbers  
To find phone numbers you have stored in speed dial locations:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Contacts (  
3. Select Speed Dial #s (  
).  
4. Scroll through speed dial entries using your navigation  
key. Speed dial numbers are displayed in numeric order.  
– or –  
Enter the number of a speed dial location using your  
keypad.  
5. To display an entry, highlight it and press  
.
6. To dial the entry, highlight it and press  
.
Finding Group Entries  
To find entries designated as part of a group:  
1. Press Menu (  
) to access the main menu.  
2. Select Contacts (  
)
3. Select Group Setting (  
).  
4. Scroll through the group titles using your navigation  
key. To display entries belonging to a group, highlight  
the group and press  
.
5. To dial the entry’s default phone number, press  
.
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Contact Entry Options  
To edit a Contact entry’s information:  
1. Select Contacts ( ).  
2. Highlight the desired contact entry and press  
.
3. Select Options ( ).  
4. Select Edit (  
). The following options are available:  
[Mobile, Home, Work, Pager, Others] allows you to  
add a phone number to the entry label. (See Adding  
[Email] allows you to add an email address to the  
entry.  
[URL] allows you to add a Web address to the entry.  
[Memo] allows you to enter a memo entry  
associated with the contact.  
[Unassigned, Family, Friends, Colleague, VIPs] allows  
you to select a group type for the entry by pressing  
the navigation key left or right.  
[Default Ringer] to assign a ringer.  
[Image] (No Image, Man, Animal, Other, Downloads)  
allows you to assign a preset image to the contact  
entry. To access the image options, press  
for  
Change.  
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Adding a Phone Number to a Contact Entry  
To add a phone number to an entry:  
1. Display a contact entry. (See “Finding Contact Entries”  
2. Press Options ( ) and select Edit (  
).  
3. Press the navigation key down until the desired label is  
highlighted.  
4. Enter the new phone number and press  
.
5. Press Done ( ) to save the new number.  
Editing a Contact Entry’s Phone Number  
To edit an entry’s phone number:  
1. Display a contact entry (see page 106).  
2. Press Options ( ) and select Edit (  
3. Highlight the number you wish to edit and press  
4. Press to clear one digit at a time, or press and hold  
to erase the entire number.  
).  
.
5. Re-enter or edit the number and press  
.
6. Press Done ( ) to save the number.  
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Assigning Speed Dial Numbers  
Your phone can store up to 98 phone numbers in speed dial  
locations. For details on how to make calls using speed dial  
A speed dial number can be assigned to a contact entry once  
it has been saved.  
To assign a Speed Dial number:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Contacts (  
3. Select Speed Dial #s (  
4. Press the navigation key up or down to highlight an  
available speed dial location and press  
).  
.
5. Highlight the desired contact entry by pressing the  
navigation key up or down or by entering the first few  
letters of the contact entry name. (If the entry has more  
than one number, press  
to display the entry and  
use the navigation key to highlight the desired  
number.).  
6. Press  
to assign.  
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Editing a Contact Entry  
To make changes to an entry:  
1. Display an internal contact entry.  
2. Press Options ( ) and select Edit (  
).  
3. Highlight the part of the entry you wish to edit (Name,  
Group, Ringer, etc.) and press  
4. Add and/or edit the desired information and  
press  
.
.
5. Press Done ( ) to save your changes.  
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Selecting a Ringer Type for an Entry  
You can assign a ringer type to a contact entry so you can  
identify the caller by the ringer type. (See “Ringer Types” on  
To select a ringer type for an entry:  
1. Display a contact entry.  
2. Press Options ( ) and select Edit (  
).  
3. Select Default Ringer ( ) and select Change  
.
4. Press the navigation key left or right to select the  
desired ringer category.  
5. Press the navigation key down to highlight the Ringer  
field. Press the navigation key left or right to scroll  
through the available ringers. (A sample ringer will  
sound as you highlight each option.)  
6. When the desired ringer is selected, press  
.
7. Press Done ( ) to save the new ringer type.  
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Dialing Services  
Your phone is preprogrammed with phone numbers for  
various services.  
To dial a service from your Contacts:  
1. Press Menu (  
) to access the main menu.  
2. Select Contacts (  
3. Select Services (  
).  
).  
4. Select an option and press  
.
To dial a service from standby mode using your keypad:  
1. Dial the appropriate service number:  
Customer Service –  
.
Directory Assistance –  
.
2. Press  
to place the call.  
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Section 2H  
Using the Phone’s Scheduler and Tools  
In This Section  
Your wireless phone is equipped with several personal  
information management features that help you manage  
your busy lifestyle. This section shows you how to use these  
features to turn your phone into a time management planner  
that helps you keep up with your contacts, schedules, and  
commitments. It takes productivity to a whole new level.  
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Using Your Phone’s Scheduler  
Adding an Event to the Scheduler  
Your Calendar helps organize your time and reminds you of  
important events.  
To add an event:  
1. Press Menu (  
2. Select Tools (  
3. Select Scheduler (  
) to access the main menu.  
).  
).  
4. Using your navigation key, highlight the day to which  
you would like to add an event.  
5. Select Options ( ).  
6. Select Add New (  
).  
Press the navigation key up or down to scroll by week through  
the Calendar or left or right to scroll by day. Press Options to  
jump to a specific date.  
Tip:  
7. Enter a description for the event using the keypad and  
8. Enter the start time and then press the navigation key  
down and enter the date of your event using the  
keypad.  
9. Press the navigation key down to highlight End.  
10. Enter the end time and then press the navigation key  
down and enter the end date of your event.  
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11. Press the navigation key down to highlight the  
Alert ( ) field. Press the navigation key left or right to  
select one of the following alert notifications:  
No Alarm, On Time, 10min before, 30min before, or  
1Hr before  
12. Select Done ( ) to save the event.  
Event Alerts  
There are several ways your phone alerts you of scheduled  
events:  
By playing the assigned ringer type.  
By illuminating the backlight.  
By flashing the LED.  
By playing animation.  
Event Alert Menu  
When your phone is turned on and you have an event alarm  
scheduled, your phone alerts you and displays the event  
summary. To silence the alarm and reset the schedule,  
press  
.
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Viewing Events  
To view your scheduled events:  
1. Press Menu (  
2. Select Tools (  
3. Select Scheduler (  
) to access the main menu.  
).  
).  
4. Using your navigation key, highlight the day for which  
you would like to view events.  
5. Select Options ( ) and select View (  
). (If you have  
events scheduled for the selected day, they will be listed  
in chronological order).  
In the calendar view, days with events scheduled are outlined.  
Tip:  
6. To display the details of an event listed in the schedule,  
highlight it and press  
.
Going to Today’s Calendar Menu  
The Today menu allows you to view the events for the day.  
To access the today menu:  
1. Press Menu (  
2. Select Tools (  
3. Select Today (  
) to access the main menu.  
).  
).  
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Erasing a Day’s Events  
To erase a day’s scheduled events:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Tools (  
3. Select Scheduler (  
).  
4. Using your navigation key, highlight the day for which  
you would like to erase events and press  
.
In the calendar view, days with events scheduled are outlined.  
Tip:  
5. Press Options ( ) and select Erase All (  
).  
(A confirmation will appear asking you to confirm the  
deletion.)  
6. Select Yes or No and press  
.
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Using Your Phone’s Alarm Clock  
Your phone comes with a built-in alarm clock with multiple  
alarm capabilities.  
To use the alarm clock:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Tools (  
3. Select Alarm Clock (  
).  
4. Select Alarm #1 (  
), Alarm #2 (  
), or  
Alarm #3 (  
).  
5. Press the navigation key left or right to select On.  
6. Press the navigation key down to highlight the  
Time (  
) field. Enter a time for the alarm using the  
for AM or for PM.)  
keypad. (Press  
7. Press the navigation key down to highlight the  
Ringer Type ( ) field.  
8. Press the navigation key left or right to select the  
desired ringer.  
9. Press the navigation key down to highlight the Repeat  
field. Press the navigation key left or right to select one  
of the following:  
Daily, Once, Mon to Fri, or Sat & Sun  
10. Select Done ( ) to save.  
When an alarm alert sounds, press Dismiss (right softkey) to  
turn the alarm off or press Snooze (left softkey) to sound the  
alert again in 10 minutes.  
Tip:  
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Using Your Phone’s Memo Pad  
Your phone comes with a memo pad you can use to compose  
and store reminders and notes to help keep you organized.  
To compose a memo:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Tools (  
3. Select Memo Pad (  
).  
If there are no existing memos already saved, the new memo  
screen will automatically be displayed.  
Note:  
4. Select Options ( ) and press  
for Add New.  
5. Type your note using the keypad and select Done ( ).  
To read a saved memo:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Tools (  
3. Select Memo Pad (  
).  
4. Highlight a memo and press  
.
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To delete saved memos:  
1. Press Menu (  
) to access the main menu.  
2. Select Tools (  
).  
3. Select Memo Pad (  
).  
4. Highlight a memo and select Options ( ).  
5. Select Erase (  
) to erase the highlighted memo or  
) to erase all saved memos.  
Erase All (  
6. Select Yes to confirm and press  
.
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Using Your Phone’s Tools  
In addition to helping you be more efficient and organized,  
your phone offers useful and entertaining tools.  
Using the Task List  
Your phone comes with a built-in task list to allow you to  
keep track of important items.  
To use the task list:  
1. Press Menu (  
2. Select Tools (  
3. Select Task List (  
) to access the main menu.  
).  
).  
If there are no existing tasks, the New Task screen is  
automatically displayed.  
Note:  
4. Select Options ( ) and press  
for Add New.  
5. Enter the Task Description and select Next ( ).  
6. Enter the Due Time and press the navigation key down  
to highlight the Due Date field.  
7. Enter the Due Date and press the navigation key down  
to highlight the Priority field.  
8. Select the desired Priority (Low or High) by pressing the  
navigation key left or right.  
9. Select Done ( ) to save.  
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Viewing a Saved Task  
1. Press Menu (  
2. Select Tools (  
3. Select Task List (  
) to access the main menu.  
).  
).  
4. Highlight a task and press  
.
Deleting a Task  
1. Press Menu (  
2. Select Tools (  
3. Select Task List (  
) to access the main menu.  
).  
).  
4. Highlight a task and select Options ( ).  
5. Select Erase ( ) to erase the highlighted task or Erase  
) to erase all saved tasks.  
All (  
6. Select Yes to confirm and press  
World Time  
.
To view the time in over twenty different locations:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Tools (  
3. Select World Time (  
).  
4. Press the navigation key left or right to scroll through  
different time zones.  
You can turn Daylight Savings Time on or off by pressing the  
right softkey to select DST Setting.  
Note:  
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Using the Calculator  
Your phone comes with a built-in calculator.  
To use the calculator:  
1. Press Menu (  
2. Select Tools (  
3. Select Calculator (  
) to access the main menu.  
).  
).  
4. Enter the first number using your keypad and perform  
one of the following functions:  
Press the navigation key up for Multiplication (x).  
Press the navigation key down for Division (÷).  
Press the navigation key left for Subtraction (-).  
Press the navigation key right for Addition (+).  
Press  
Press  
or  
for a decimal point.  
for a negative or positive number.  
to clear the calculation.  
Press  
5. Enter the second number and press  
for Equal (=).  
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Countdown  
Countdown allows you to enter a future date and time into  
the phone and then see the amount of days, hours, and  
minutes until that time is reached.  
To set up a new countdown:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Tools (  
3. Select Countdown (  
).  
If there are no existing countdowns, the New Countdowns  
screen is automatically displayed.  
Note:  
4. Select Options ( ) and press  
for Add New.  
5. Enter the Countdown Description and select Next ( ).  
6. Enter the Input Time and Date and select Done ( ).  
7. Press  
for AM or  
for PM.  
To view a countdown:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Tools (  
3. Select Countdown (  
).  
4. Highlight the desired countdown and press  
.
When viewing an existing countdown, press the navigation  
key left or right to cycle between countdown entries.  
Note:  
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Section 2I  
Using Your Phone’s Voice Services  
In This Section  
Your phone’s Voice Services let you place calls using your  
voice, store voice reminders, check phone status, and record  
memos right on your phone. This section includes easy-to-  
follow instructions on using voice-activated dialing.  
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Activating Voice Recognition  
Voice recognition allows you to say commands to perform  
common functions supported by your phone. There is no  
voice training required to use the voice recognition feature.  
You simply say the pre-designated command displayed on  
your screen in a normal tone of voice to perform the desired  
function.  
To activate voice recognition:  
1. Press and hold  
or  
. (The phone prompts you  
to say a voice command.)  
2. Wait for the beep and then say one of the following  
commands:  
Voice Dial  
Contacts  
Voice Memo  
Status  
My Phone #  
When it recognizes one of these commands, the phone  
launches the associated application. If the phone does not  
hear a command within approximately eight seconds, it de-  
activates voice recognition without taking any action.  
If you want to use a different button to activate voice  
recognition, press the left softkey for Menu and select  
Settings. Press 7 for Launch Pad. On this menu, you can  
change button assignments, including the button used to  
launch “Voice Dial,” which is the voice recognition  
application.  
Note:  
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Using Voice Dial  
Voice Dial allows you to dial any valid 7- or 10-digit North  
American phone number or contact entry by speaking the  
number or name naturally, without pausing.  
Tips for using Voice Dial:  
Voice Dial works best in quieter environments.  
When saying a number (Digit Dialing), speak at a normal  
speed and say each digit clearly. There is no need to pause  
between digits.  
The phone recognizes the digits one, two, three, four, five,  
six, seven, eight, nine, zero, and oh. The phone does not  
recognize numbers such as “one eight hundred” for  
“1-800.” Instead, say “one-eight-zero-zero.”  
The phone recognizes only valid 7- or 10-digit North  
American phone numbers.  
If your phone does not usually recognize you correctly  
when you are using Digit Dial, try adapting Digit Dial to  
your voice, which can significantly improve accuracy for  
details.)  
To place a call using Voice Dial:  
1. Activate voice recognition by pressing and holding  
.
(The phone prompts you for a command.)  
2. Say Voice Dial. (The phone prompts you to say the name  
or number clearly.)  
3. Say a valid contact entry or 7- or 10-digit North  
American phone number naturally and clearly, or say a  
name from your Contacts.  
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4. If the phone asks you, “Did You Say,” followed by the  
correct name or number, say Yes.  
5. If the phone asks you, “Did You Say,” followed by an  
incorrect name or number, say No. (If there are other  
alternatives, the phone will prompt you with the next  
one. You can also select the desired number by using  
the navigation key. The phone will then dial the  
number.)  
Enabling/Disabling Digit Dial Choice Lists  
You can customize whether the Digit Dial feature displays the  
list of top voice recognition choices or automatically dials the  
first number, without displaying a choice list.  
To enable or disable choice lists for Digit Dial:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Voice Service (  
3. Select Settings (  
).  
4. Select Choice Lists (  
5. Select Digit Dialing (  
).  
).  
6. Press the navigation key up or down to select Automatic,  
Always On or Always Off and press  
.
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Adapting Digit Dial  
Digit Dialing is speaker independent, which means that no  
training or adaptation is required. Some users with heavy  
accents or unusual voice characteristics may find difficulty in  
achieving high accuracy with speaker independent Digit  
Dialing, so the Adapt Digits feature allows users to  
dramatically improve the digit accuracy through adaptation.  
Users who get acceptable digit recognition accuracy will find  
no additional benefit to performing the Adapt Digit  
adaptation.  
After you adapt Digit Dial, your phone will be customized to  
your voice. Other people will not be able to use Digit Dial on  
your phone unless they reset the phone to factory defaults.  
ONLY adapt Digit Dial if the system is frequently  
misrecognizing your speech. You can always restore the  
system to its original factory setting.  
Note:  
Adaptation involves recording several digit sequences to  
teach the system your voice. The adaptation process takes  
about 3 minutes.  
Tips for adapting Digit Dial:  
Adapt digits in a quiet place.  
Make sure you wait for the beep before starting to speak.  
Speak clearly, but say each digit sequence naturally.  
If you make a mistake while recording a sequence of  
digits, or if there is an unexpected noise that spoils the  
recording, you can say or select No when the prompt asks,  
“Did the recording sound OK?” You will then be prompted  
to re-record the sequence.  
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To adapt Digit Dial to your voice:  
1. Press Menu (  
) to access the main menu.  
2. Select Voice Service (  
).  
3. Select Settings (  
).  
4. Select Digit Dialing (  
).  
). (The phone displays the first  
5. Select Adapt Digits (  
digit sequence.)  
6. When you are ready to start recording, press  
. (The  
phone prompts you to say the first sequence of digits.)  
7. Wait for the beep, and then repeat the digits using a  
normal tone of voice. (The phone plays back your  
recording and asks you if the recording sounds “OK.”)  
If the recording sounds OK (no mistakes and no  
background noises), say Yes.  
If you need to re-record the digits to fix any  
problems, say No. (The phone then prompts you to  
say the digits again.)  
8. Wait for the beep, and then record the digits again.  
(Repeat this step until you are satisfied with the  
recording.)  
9. After confirming that the recording sounds OK, repeat  
the recording process with the next set of digits.  
10. Repeat steps 8-10 for another nine sets of digits.  
11. When you are finished with a full session, you will reach  
a screen that reads, Adaptation Complete.”  
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Resetting Digit Dial Adaptation  
To erase any adaptation and reset Digit Dial to its original state:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Voice Service (  
3. Select Settings (  
).  
4. Select Digit Dialing (  
5. Select Reset Digits (  
).  
).  
6. Press  
to select OK.  
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Using Contacts  
Contacts allows you to retrieve contact information for any  
entry saved in your contact list by saying the full name of the  
person.  
To retrieve information using Contacts command:  
1. Activate voice recognition by pressing and holding  
.
(The phone will prompt you for a command.)  
2. Say Contacts. (The phone will prompt you to say the  
name.)  
3. Say the full name of the person, exactly as it is entered  
in your contacts. (The phone will play the name it  
recognized through the earpiece, and then open the  
contact information for that name.)  
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Enabling/Disabling Contact Choice Lists  
You can customize whether the Contacts feature displays a  
list of choices for names that sound alike, or brings up  
information for the first recognized name without displaying  
a choice list.  
To enable or disable choice lists for the Contacts command:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Voice Service (  
3. Select Settings (  
4. Select Choice Lists (  
5. Select Contacts (  
).  
).  
).  
6. Press the navigation key up or down to select Automatic,  
Always On, or Always Off and press . (When choice  
lists are enabled for contacts, after you say the name,  
the phone will display one or more names on the screen  
and prompt you to confirm the name you spoke.)  
If the phone says, “Did You Say,” followed by the  
correct name, say Yes.  
If the phone says, “Did You Say,” followed by an  
incorrect name, say No. The phone then prompts  
you with the next name, if there is one. If there are  
no more names, the phone will say “Sorry, No Match  
Found.”  
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Voice Memos  
You can use your phone’s voice recognition feature or the  
main menu option to record brief memos to remind you of  
important events, phone numbers, or grocery list items.  
Recording Voice Memos Using Voice Recognition  
To record a voice memo using voice recognition:  
1. Press and hold  
to activate voice recognition.  
(The phone prompts you to say a voice command.)  
2. Wait for the beep and say Voice Memo.  
3. Start recording the memo after the beep.  
4. Select Done ( ).  
Recording Voice Memos Using the Main Menu Option  
To record a voice memo using the main menu option:  
1. Press Menu (  
) to access the main menu.  
2. Select Voice Memo (  
).  
3. Select Record (  
). (The phone prompts you to start  
recording after the beep.)  
4. Wait for the beep and then start speaking. (As it is  
recording, the phone displays a countdown timer that  
shows how many seconds are left for recording.)  
5. To pause the memo, select Pause ( ). To resume the  
recording, select Resume ( ).  
6. To finish recording, select Done ( ).  
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To record a conversation during a phone call:  
1. During a call, select Options ( ).  
2. Select Voice Memo (  
) (A 1 minute counter is  
displayed on the screen to indicating the amount of  
time a single voice memo can be recorded.)  
Only incoming audio is recorded when selecting voice memo  
during a call.  
Tip:  
3. To pause the memo, select Pause ( ). To resume the  
recording, select Resume ( ).  
4. To finish recording, select Done ( ).  
A total of ten 1-minute memos can be recorded and saved.  
Tip:  
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Reviewing and Erasing Memos  
To play the voice memos you have recorded:  
1. Press Menu (  
) to access the main menu.  
2. Select Voice Memo (  
).  
3. Select Review (  
). (The phone displays a list of saved  
memos, with the first one selected.)  
4. Highlight the desired memo and press  
.
– or –  
Press the number corresponding to the memo you want  
to review.  
To erase an individual memo:  
1. Press Menu (  
2. Select Voice Memo (  
3. Select Review ( ).  
) to access the main menu.  
).  
4. Highlight the desired memo to erase and select  
Options ( ).  
5. Select Erase (  
).  
6. Select Yes and press  
.
To erase all voice memos:  
1. Press Menu (  
2. Select Voice Memo (  
3. Select Review ( ).  
) to access the main menu.  
).  
4. Select Options ( ), then select Erase All (  
5. Select Yes and press  
).  
.
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Phone Status Information  
The voice recognition Status option gives you an update on  
your phone's service, signal strength, and battery level.  
To retrieve your phone's status information:  
1. Press and hold  
to activate voice recognition.  
(The phone prompts you to say a voice command.)  
2. Wait for the beep and say Status. (The following chart  
outlines the status responses.)  
No Coverage - When handset is scanning.  
Coverage  
Provider Coverage - Handset is on a non-roam  
system.  
Digital Roam - Handset is on a digital roam  
system.  
High - Number of bars displayed is 5 or more.  
Good - Number of bars displayed is 2-4.  
Low - Number of bars displayed is 0/1.  
No Signal - Handset is scanning for system.  
Signal Strength  
Battery  
High - Number of bars displayed in the battery  
icon is 3.  
Medium - Number of bars displayed in the  
battery icon is 2.  
Low - Number of bars displayed in the battery  
icon is 1.  
Empty - Low battery alert.  
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My Phone Number  
You can use your phone’s Voice Services to hear and display  
your phone number on-screen.  
Getting Your Phone Number  
To access your phone number:  
1. Press and hold  
to activate voice recognition. (The  
phone prompts you to say a voice command.)  
2. Wait for the beep and say My Phone Number.  
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Section 2J  
Using Press & Talk  
In This Section  
Your Samsung A820 gives you the ability to quickly connect  
with other Press & Talk users for “walkie-talkie-style”  
communication from anywhere, to anywhere on the network  
available to you. This section explains the features and  
options of your phone’s Press & Talk service.  
Section 2J: Using Press & Talk  
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Getting Started With Press & Talk  
Press & Talk allows you to enjoy quick, two-way, “walkie-talkie-  
style” communication with your friends, family, and co-workers.  
You can make one-to-one or one-to-many calls (up to five others  
on the same call) to any other Press & Talk user, anywhere on the  
network available to you. You can make and receive Press & Talk  
calls when your phone displays the Press & Talk icon.  
Setting Press & Talk Mode  
To enable or disable Press & Talk mode:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Settings (  
3. Select Press&Talk (  
).  
4. Select Enable/Disable (  
).  
.
5. Select Enable and press  
Enable: Lets you make or receive Press & Talk calls  
any time your phone is not in use.  
Disable: Disables your phone's Press & Talk service;  
you will not be able to make or receive Press & Talk  
calls or access your Press & Talk contacts.  
Preparing Your Phone for Press & Talk Service  
Every time you turn on your phone, your phone will identify  
itself and make itself available to the Press & Talk network.  
When you turn on your phone in an area where  
Press & Talk service is available, your phone will display  
“Preparing...Please wait.” (When the Press & Talk icon  
appears on the display, your phone is ready to make and  
receive Press & Talk calls.)  
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Press & Talk Call Alerts  
There are several ways your phone alerts you during  
Press & Talk calls.  
When you make or receive a Press & Talk call:  
The phone sounds (depending on the Ringer Type and  
Ringer Volume setting).  
The backlight illuminates.  
The screen displays a Press & Talk call message.  
The other party's Press & Talk number and name (if  
available) are displayed.  
The screen displays who has the floor.  
The status of a Press & Talk call is displayed as follows:  
The Green LED On indicates you have the floor and  
may speak.  
The Red LED On indicates another contact has the floor.  
The LED Off indicates the floor is open. (You can take the  
floor and speak by pressing and holding  
.)  
Mai  
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Making and Receiving a Press & Talk Call  
Displaying the Press & Talk List  
From standby mode, press P&Talk ( ) or the Press &  
Talk button on the side of your phone (  
) to  
access the Press & Talk List.  
The first time you access the list, the Press & Talk Help  
message will appear. Press Yes (left softkey) and Next (left  
softkey) to read a brief introduction of Press & Talk.  
Tip:  
Selecting a Contacts List  
When your phone displays a Press & Talk List, the left softkey  
is labeled Go To. To switch to another contact list, press Go To  
(
), highlight your desired list, and press  
.
Personal List/Personal Groups. contain your personal Press  
& Talk contact names and numbers, separately or in  
groups. You can create and edit your own Personal List.  
Your phone can store a total of 200 entries (you may  
include up to five contacts per group).  
Outgoing Calls shows the last 10 different Press & Talk  
calls you placed.  
Incoming Calls shows the last 10 different Press & Talk  
calls you accepted.  
Missed Calls shows the last 10 Press & Talk calls you  
missed.  
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Making a Press & Talk Call (One-to-One Call)  
You can place a one-to-one Press & Talk call by entering a  
Press & Talk number or by selecting a contact from the Press  
& Talk List.  
To place a Press & Talk call by selecting a contact:  
1. Press P&Talk ( ) or press  
.
2. Press Go To ( ), highlight the list from which you want  
to place a call (Enter P&Talk#, Personal List, Personal  
Groups, Missed Calls, Outgoing Calls, or Incoming Calls) and  
press  
.
You can also select Enter P&Talk# from the Go To option to  
enter a Press & Talk number directly. (See page 148 for  
details.)  
Tip:  
3. Scroll to the contact you want to call, and press and hold  
to place the call and get the floor. (You will see  
“Calling...” and “Connecting...” followed by “You have  
floor.” You can now begin speaking.)  
– or –  
Scroll to the contact you want to call and press and  
release  
to place the call. (The call will connect  
as described above, but “Floor is open.” will appear on  
the screen and either you or your contact may press and  
hold  
to take the floor and speak.  
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4. Continue holding  
as you speak. (When you are  
to allow the other  
finished speaking, release  
contact to speak. When the other party takes the floor,  
you will see the speaker’s name and phone number and  
the text “has floor.”)  
During a Press & Talk call, the “floor” is the right to speak.  
When you see “Floor is open,” the first person to press the  
Press & Talk button can speak (while holding the button). Only  
the person who has the floor can speak. The phone beeps if  
you press the Press & Talk button when another contact has  
the floor.  
Note:  
5. When you are finished, press  
.
When neither party has the floor during a Press & Talk call,  
“Floor is open” appears on the display. If no one takes the floor  
for 20 seconds, the Press & Talk call ends automatically.  
Note:  
If you press Talk or Speaker during step 3 above, you can make  
a standard voice call.  
Tip:  
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Making a Press & Talk Call (Group Call)  
You can make a Press & Talk call to all members in a Group  
entry, which you have in your Press & Talk List. You can  
communicate with up to five members at a time.  
To place a Press & Talk Group call:  
1. Press P&Talk ( ) or press  
.
2. Press Go To ( ), highlight the list from which you want  
to place a call (Personal Groups, Outgoing Calls, Incoming  
Calls, or Missed Calls), and press  
3. Scroll to the group you want to call, and press and  
hold to place the call and take the floor. (You  
.
will see “P&Talk calling...” and “Connecting...” followed  
by “You have floor.” Continue with the Press & Talk call  
as described on the previous page.)  
To make a Press & Talk call to a group member,  
select your desired group, highlight your desired  
group member, and press and hold  
.
If one of the group members takes the floor, you will  
see the member's name and Press & Talk number on  
the display.  
4. When the call is finished, press  
.
The phone beeps if you press the Press & Talk button when  
another contact has the floor.  
Tip:  
To redial your last Press & Talk call, highlight Redial at the top  
of the Press & Talk List page, and press and hold the Press &  
Talk button.  
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Making a Press & Talk Call by Entering a Number  
To place a Press & Talk call by entering a number:  
1. From standby mode, enter the Press & Talk number you  
want to dial.  
2. Press  
to place the Press & Talk call.  
to take the floor and speak.  
3. Continue holding  
The contact's name appears on the display if  
there is a matched number in your Press & Talk List.  
4. Continue with the Press & Talk call, pressing and  
holding ...while speaking.  
5. When the call is finished, press  
.
– or –  
Press P&Talk ( ) or press  
.
6. Press Go To ( ), highlight Enter P&Talk# and press  
7. Enter the Press & Talk number you want to dial.  
8. Follow steps 2-5 above.  
.
Press & Talk numbers must contain ten digits (area code +  
phone number). Your Press & Talk number is the same as your  
wireless phone number.  
Note:  
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Missed Call Notification for Press & Talk Calls  
When an incoming Press & Talk call is not answered, the  
Missed Call Notification screen is displayed.  
To call the last Missed Press & Talk call:  
Simply press and hold  
while the Missed Call  
Notification is displayed. (Continue with the Press &  
Talk call as described previously.)  
If you have two or more missed calls, the call log list will  
appear. Different icons will be displayed when you have  
different types of notifications.  
Tip:  
To erase the Missed Call log:  
Press Dismiss ( ).  
If you press End before checking your notification, Contacts  
(right softkey) appears in standby mode. Press Contacts (right  
softkey) to display the notification list.  
Tip:  
When you display Missed Calls entries, you will see an icon  
next to the name. The icon will remain until you make or  
receive a Press & Talk call to or from the entry.  
Note:  
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Receiving a Press & Talk Call  
To receive a Press & Talk call:  
1. Make sure your phone's Press & Talk mode is enabled.  
2. When you receive a Press & Talk call from a contact,  
“P&Talk Call,” the contact's name, and the Press & Talk  
number appear on the display. (You do not need to take  
any action to answer the call.)  
When you receive a group call, “Group Call,” the group  
member's name, and the Press & Talk number appear.  
3. If the person placing the call has kept the floor (held the  
Press & Talk button), you will see the contact name and  
Press & Talk number along with “has floor,” and you will  
hear the caller speaking.  
4. When the caller finishes speaking and releases the  
Press & Talk button, you will see “Floor is open.” on the  
display screen. Press and hold  
to take the floor  
and reply to the caller. (You will see “You have floor” and  
hear a tone confirming that you may speak.)  
5. When the conversation is finished, press  
.
You can also receive a Press & Talk call with the flip closed.  
Press and hold the Press & Talk button to take the floor when  
the floor is open.  
Tip:  
You can change the volume and the speaker setting while a  
Press & Talk call is activated.  
Note:  
Volume: Adjust the voice volume by using the Side  
Volume key or by pressing the navigation key up or  
down except when you are pressing and holding the  
Press & Talk button.  
Speaker: Switch the speaker on or off by pressing the  
Speaker button.  
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Press & Talk Options  
When you use Press & Talk, several user options are available  
by pressing Options ( ). To select an option, highlight it and  
press  
.
Copy to Contacts to copy a contact to the Personal List.  
Copy Group appears when you highlight a group. (This  
option doesn't appear if the entry is already in the  
Personal List or when you select Personal List/Personal  
Groups.)  
Edit to edit a Press & Talk number and/or name. See  
Erase to erase a contact. Erase Group appears when you  
highlight a group.  
New Contact to add a new contact. Add Group appears  
when you highlight a group list. See page 154 for details.  
Erase P&Talk List to erase entries saved in the Press & Talk  
List.  
Send Voice to send a voice message.  
Help to see the Press & Talk instruction page.  
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Adding and Editing Press & Talk Contacts  
Copying an Entry to Your Personal List or  
Personal Group List  
You can copy an entry to your Personal Lists from several  
different sources. If the selected entry is already stored in the  
Personal Lists, the “copy” option does not appear.  
To copy an entry from the Press & Talk List:  
1. Press P&Talk ( ) or press  
.
2. Press Go to ( ), highlight the list from which you want  
to copy an entry (Outgoing Calls, Incoming Calls, or  
Missed Calls), and press  
.
3. Select the entry you want to copy (or scroll to highlight  
the Redial entry at the top of your screen) and press  
Options ( ). To select an option, highlight it and  
press  
.
Copy to Personal List to copy the contact to the  
Personal List.  
Copy to Group List to copy the group to the  
Personal Group List.  
Copy to Contacts List to copy the contact to the  
Contacts list.  
4. Select Yes to copy and save the entry to your  
Personal List or Personal Group List.  
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Saving a Press & Talk Number  
When you have finished a Press & Talk call, you will see the  
Press & Talk number and the text “P&Talk call ended.” on the  
display. You can save a Press & Talk number from the ending  
display to your Personal Lists.  
To save the number:  
From the end display, select Options ( ) and  
press for Save.  
If the entry has no name, you are prompted to enter  
a name.  
If the number is already stored in the Personal List or  
Personal Groups, the “Save” softkey does not appear.  
Note:  
Finding an Entry in the Press & Talk List  
You can find your desired entry by entering a few letters.  
To find a Press & Talk entry:  
1. Press P&Talk ( ) or press  
.
2. Press Go To ( ), highlight your desired list (Personal List  
or Personal Groups.), and press  
3. Enter the first letter or the first few letters of the name.  
.
The display shows a list of the contacts that begin  
with the letter(s) you entered.  
4. Scroll through the list and press  
to select your  
desired entry.  
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Adding a New Contact to Your Personal List  
You can store a total of 200 entries in the Personal List.  
To add a new Press & Talk contact:  
1. Press P&Talk ( ) or press  
.
2. Press Go To ( ), highlight Personal List, and press  
.
3. Select <New Contact> and press  
.
– or –  
Highlight a contact and press Options ( ). Then  
highlight New Contact and press  
4. Enter a name for the new contact and press  
.
.
(This is the name you will see when calling or receiving a  
call from the contact.)  
5. Select P&Talk Number, enter the contact's 10-digit  
Press & Talk number (their wireless phone number) and  
press  
.
6. Press Done ( ) to save the new contact to your  
Personal List.  
You are not allowed to use the following symbols during  
step 4: @ : ; / * } {  
Tip:  
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Adding a New Group to Your Personal Group List  
You can add new groups to the Personal Group List. Each  
group can include up to five members. You can enter a group  
member directly or select the member from the Personal List.  
To add a new Press & Talk group entry:  
1. Press P&Talk ( ) or press  
.
2. Press Go To ( ), highlight Personal Groups, and  
press  
.
3. Select <New Group> and press  
.
– or –  
Highlight an entry and press Options ( ). Then  
highlight New Group and press  
.
4. Enter a Group Name, press  
, and press Next ( ).  
5. To add contacts to the group, press Add ( ).  
6. Highlight one item from the following and press  
.
New to add a new contact. See the previous page  
for details.  
from Personal to add a contact from your  
Personal List.  
7. Scroll to the contacts you want to add and press  
or  
select Pick ( ) to include the entries.  
8. Press Done ( ) when you are finished selecting  
contacts, then press Update ( ) to update your  
Personal Group List with the new group entry.  
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You can also add members directly by selecting New Members  
during step 5 above. Enter the new members’s name and  
P&Talk number and press Done (left softkey) to save the entry.  
Tip:  
Editing a Contact in Your Personal List  
To edit a Personal List contact:  
1. Press P&Talk ( ) or press  
.
2. Press Go To ( ), highlight Personal List, and press  
3. Scroll to the entry you want to edit and press  
Options ( ).  
.
Copy to Contacts to copy the entry to the Contacts list.  
Edit to edit the selected contact.  
Erase to erase the selected contact.  
New Contact to add a new contact.  
Erase P&Talk List to erase the Press & Talk List.  
See page 160 for details.  
Help to view the Press & Talk instruction page.  
4. Highlight Edit and press  
.
5. Select the field you want to edit  
(Name or P&Talk Number), and press  
.
6. Edit the entry, press Done ( ), and press Save ( ) to  
save your changes.  
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Editing a Group in Your Personal Group List  
To edit a group name:  
1. Press P&Talk ( ) or press  
.
2. Press Go To ( ), then highlight Personal Groups and  
press  
.
3. Scroll to the group entry you want to edit and press  
Options ( ).  
Edit to edit the selected group.  
Erase Group to erase the selected group.  
New Group to add a new group.  
Erase P&Talk List to erase the Press & Talk List. See  
page 160 for details.  
Help to view the Press & Talk instruction page.  
4. Highlight Edit and press  
.
5. Edit the group name and press  
or Done ( ) then  
press Next ( ).  
If you don’t need to edit the group name, press Done (left  
softkey) then press Next (left softkey) during step 5 above and  
skip step 6.  
Tip:  
6. Press Update ( ) to save your changes.  
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7. To edit a group member, scroll to the contact you want  
to edit and press Options ( ).  
Edit to edit a group member's name and phone  
number.  
Erase to erase the group member.  
Add New to add a new group member.  
Add (Personal) to add a new group member from the  
Personal List.  
Details to display a summary of the group member  
information.  
8. Highlight Edit and press  
.
9. Select the field you want to edit  
(Name or P&Talk Number) and press  
.
10. Edit the entry, press Done ( ), and press Save ( ) to  
save your changes.  
11. Press Update ( ) to update your Personal Group List.  
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Erasing Press & Talk List Entries  
Erasing an Entry in Your Personal List or  
Personal Group List  
To erase a contact or a group:  
1. From the Press & Talk List, press Go To ( ), then  
highlight Personal List or Personal Groups and press  
.
2. Scroll to the entry you want to erase and  
press Options ( ).  
3. Highlight Erase and press  
.
Erase Group appears when you select  
Personal Groups.  
4. Select Yes and press  
.
To erase a group member:  
1. From the Press & Talk List, press Go To ( ), then  
highlight Personal Groups and press  
.
2. Scroll to your desired group and press  
to display the  
group members.  
3. Select the contact you want to erase and  
press Options ( ).  
4. Highlight Erase and press  
5. Select Yes and press  
.
.
6. Press Update ( ) to update your Personal Group List.  
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Erasing a Press & Talk List  
You can erase all entries saved in the Press & Talk List.  
To erase a Press & Talk List:  
1. From the Press & Talk List, press Options ( ).  
2. Highlight Erase P&Talk List and press  
.
3. Select your desired option and press  
.
Outgoing Calls to erase all outgoing Press & Talk  
calls.  
Incoming Calls to erase all incoming Press & Talk  
calls.  
Missed Calls to erase all missed Press & Talk calls.  
All Calls to erase all Press & Talk call history, except  
redial.  
All Personal Entries to erase all entries in Personal List  
and Personal Groups. You are prompted to enter  
your 4-digit lock code.  
4. Select Yes and press  
.
The Redial number will not be erased.  
Tip:  
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Updating Press & Talk Lists  
Updating the Personal List  
To update your Personal List manually through the Press & Talk  
server:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Settings (  
3. Select Press&Talk (  
).  
).  
4. Select List Update (  
Managing Press & Talk Settings  
Restarting the Press & Talk Service  
To restart the Press & Talk service:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Settings (  
3. Select Press&Talk (  
).  
4. Select Restart Press&Talk (  
).  
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Setting Press & Talk Guard  
This feature enables you to display the warning message  
when you cannot receive Press & Talk calls. The warning  
message will appear when you are launching a Web or Java  
application or sending or uploading your pictures.  
To set the Press & Talk Guard:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Settings (  
3. Select Press&Talk (  
).  
4. Select P&Talk Guard (  
) and press  
.
5. Select On and press  
. (Select Off to deactivate this  
feature.)  
Setting Ringer Types for Press & Talk Calls  
Your phone provides a variety of ringer types that allow you  
to customize your ringer and volume settings.  
To select a ringer type for Press & Talk calls:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Settings (  
3. Select Press&Talk (  
4. Select Sounds (  
5. Select Tones (  
).  
).  
).  
6. Scroll to your desired ringer type and select Save ( ).  
To hear the selected ringer, press Play ( ).  
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Setting an Alert Notification for Press & Talk Calls  
Your phone can alert you with an audible tone when you  
receive a Press & Talk call.  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Settings (  
3. Select Press&Talk (  
).  
4. Select Sounds (  
).  
5. Select Notifications (  
).  
6. Select Once or Repeat and press  
. (Select Off to  
deactivate the alert.)  
You can also set alerts using the Alert Notification menu.  
Tip:  
Setting the Speaker Phone for Press & Talk Calls  
You can set the speaker phone on or off when a Press & Talk  
call is activated. By default, the speaker phone is set to on.  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Settings (  
3. Select Press&Talk (  
).  
4. Select Speaker Phone (  
).  
5. Select On or Off and press  
.
If the phone’s ringer volume is set to Vibrate, Ringer off, or  
Silence All, the speaker phone turns off. Press Speaker to turn  
the speaker phone mode on.  
Note:  
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Setting the Default View of the Press & Talk List  
You can select the default Press & Talk List when Press & Talk  
is launched.  
To select the default view of the Press & Talk List:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Settings (  
3. Select Press&Talk (  
).  
4. Select Default View (  
). (The default setting is  
Personal List.)  
5. Select your desired list and press  
.
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Section 3  
Service Features  
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Section 3A  
Service Features: The Basics  
In This Section  
Now that you’ve mastered your phone’s fundamentals,  
it’s time to explore the calling features that enhance your  
wireless service. This section outlines your basic service  
features.  
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Using Voicemail  
Setting Up Your Voicemail  
All unanswered calls to your phone are automatically  
transferred to your voicemail, even if your phone is in use or  
turned off. Therefore, you will want to set up your voicemail  
and personal greeting as soon as your phone is activated.  
To set up your voicemail:  
1. Press and hold  
.
2. Follow the system prompts to:  
Create your pass code  
Record your greeting  
Record your name announcement  
Choose whether or not to activate One-Touch  
Message Access (a feature that lets you access  
messages simply by pressing and holding  
,
bypassing the need for you to enter your pass code).  
If you are concerned about unauthorized access to your  
voicemail account, it is recommended that you enable your  
voicemail pass code.  
Note:  
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Voicemail Notification  
There are several ways your phone alerts you of a new  
message:  
By displaying  
at the top of your screen.  
By displaying a message on the screen.  
By sounding the assigned ringer type.  
By the LED blinking red.  
New Voicemail Message Alerts  
When you receive a new voice message, your phone alerts  
you and prompts you to call your voicemail.  
To call your voicemail:  
Press and hold  
To display your missed calls:  
Press the navigation key up.  
.
When you are roaming off the network available to  
you, you may not receive notification of new  
voicemail messages. It is recommended that you  
periodically check your voicemail by dialing 1 + area  
code + your wireless phone number. When your  
voicemail answers, press (*) and enter your pass  
code. You will be charged roaming rates when  
accessing voicemail while roaming off the network  
available to you.  
Important  
Your phone accepts messages even when it is turned off.  
However, you are only notified of new messages when your  
phone is turned on and you are in a network service area.  
Note:  
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Retrieving Your Voicemail Messages  
You can review your messages directly from your phone or  
from any other touch-tone phone. To dial from your phone, you  
can either speed dial your voicemail or use the menu keys.  
Using One-Touch Message Access  
Press and hold  
voicemail box.)  
. (Your phone will dial your  
Using the Menu Keys on Your Phone to Access Your Messages  
1. Press Menu (  
) to access the main menu.  
2. Select Messaging (  
3. Select Voicemail (  
4. Select Call Voicemail (  
).  
).  
) to listen to your messages.  
You are charged for airtime minutes when you are accessing  
your voicemail from your wireless phone.  
Note:  
Using a Phone Other Than Your Wireless Phone to  
Access Messages  
1. Dial your wireless phone number.  
2. When your voicemail answers, press the Asterisk (*) key.  
3. Enter your pass code.  
When you call into voicemail, you first hear the header  
information (date, time, and sender information) for the  
message. To skip directly to the message, press 4 during the  
header.  
Tip:  
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Voicemail Button Guide  
Here’s a quick guide to your keypad functions while listening  
to voicemail messages. For further details and menu options,  
Date/Time Send Reply Advance  
Replay  
Erase  
Rewind  
CallBack  
Help  
Forward  
Save  
Cancel  
Skip  
Voicemail Options  
Your phone offers several options for organizing and  
accessing your voicemail.  
Using Expert Mode  
Using the Expert Mode setting for your personal voicemail  
box helps you navigate through the voicemail system more  
quickly by shortening the voice prompts you hear at each  
level.  
To turn Expert Mode on or off:  
1. Press and hold  
to access your voicemail. (If your  
voicemail box contains any new or saved messages,  
press  
to access the main voicemail menu.)  
2. Press  
to change your Personal Options, following  
the system prompts.  
3. Press  
for Expert Mode.  
4. Press  
to turn Expert Mode on or off.  
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Setting Up Group Distribution Lists  
Create up to 20 separate group lists, each with up to  
20 customers.  
1. Press and hold  
to access your voicemail. (If your  
voicemail box contains any new or saved messages,  
press  
to access the main voicemail menu.)  
2. Press  
to change your Personal Options, following  
the system prompts.  
3. Press  
for Administrative Options.  
for Group Distribution Lists.  
4. Press  
5. Follow the voice prompts to create, edit, rename, or  
delete group lists.  
Callback  
Return a call after listening to a message without  
disconnecting from voicemail.  
Press  
after listening to a message. (Once the call is  
complete, you’re returned to the voicemail main menu.)  
Voicemail-to-Voicemail Message  
Record and send a voice message to other voicemail users.  
1. From the main voicemail menu, press  
to send a  
message.  
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record and send your voice  
message.  
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Voicemail-to-Voicemail Message Reply  
Reply to a voice message received from any other voicemail  
user.  
1. After listening to a voice message, press  
.
2. Follow the voice prompts to record and send your reply.  
Voicemail-to-Voicemail Message Forwarding  
Forward a voice message, except those marked “Private,” to  
other voicemail users.  
1. After listening to a message, press  
.
2. Follow the voice prompts to enter the phone number.  
3. Follow the voice prompts to record your introduction  
and forward the voice message.  
Voicemail-to-Voicemail Receipt Request  
Receive confirmation that your voice message has been  
listened to when you send, forward, or reply to other  
users.  
1. After you have recorded a message, press  
indicate you are satisfied with the message you  
recorded.  
to  
2. Press  
to mark receipt requested.  
3. Press  
to send your voicemail message.  
Continue Recording  
When leaving a voice message, you can choose to continue  
recording even after you’ve stopped.  
Before pressing  
to indicate that you are satisfied  
with the message you recorded, press  
recording.  
to continue  
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Extended Absence Greeting  
When your phone is turned off or you are off the network  
available to you for an extended period, this greeting can be  
played instead of your normal personal greeting.  
1. From the main voicemail menu, press  
for  
Personal Options.  
2. Press  
for greetings.  
to record an Extended Absence Greeting.  
3. Press  
Clearing the Message Icon  
Your phone may temporarily continue to display the message  
icon after you have checked your voice and text messages.  
To clear the icon from the display screen:  
1. Press Menu (  
) to access the main menu.  
2. Select Messaging (  
3. Select Voicemail (  
4. Select Clear Envelope (  
).  
).  
).  
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Voicemail Menu Key  
Following the prompts on the voicemail system, you can use  
your keypad to navigate through the voicemail menu. The  
following list outlines your phone’s voicemail menu structure.  
Listen  
Envelope Information  
Reply  
Advance 8 Seconds  
Replay  
Rewind  
Forward Message  
Erase  
Callback  
Save  
Options  
Send a Message  
Personal Options  
Notification Options  
Phone Notification  
Numeric Paging to a Wireless Phone  
Return to Personal Options Menu  
Administrative Options  
Skip Pass code  
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Autoplay  
Message Date & Time On/Off  
Change Pass code  
Group Distribution List  
Return to Personal Options Menu  
Greetings  
PersonalGreetings  
Name Announcement  
Extended Absence Greeting  
Return to Personal Options Menu  
Expert Mode (On/Off)  
Place a Call  
Disconnect  
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Using Text Messaging  
With Text Messaging, you can use a person’s wireless phone  
number to send instant text messages from your phone to  
their messaging-ready phone – and they can send messages  
to you. When you receive a new message, it will  
automatically display on your phone’s screen.  
In addition, Text Messaging includes a variety of preset  
messages, such as “I’m running late, I’m on my way,” that  
make composing messages fast and easy. You can also  
customize your own preset messages (up to 160 characters)  
from your phone.  
Composing Text Messages  
To compose a text message:  
1. Press Menu (  
) to access the main menu.  
2. Select Messaging (  
).  
3. Select Send Message (  
).  
4. Select Mobile, Email @, or Contacts and press  
.
5. Enter the number, email address, or select the contact  
and select OK ( ) or press  
. (You may include up to  
10 recipients per message.)  
6. Select Next ( .)  
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7. Compose a message using one of the following  
methods:  
To type a message, use your keypad to enter your  
message. Use to select a character input mode.  
To use a preset message, a recent message, or an  
emoticon select Options ( ) and select  
Preset Msg (  
), Recent Msg (  
), or  
Emoticons (  
). Press the number on the keypad  
that corresponds to the number next to the  
message or emoticon.  
8. Select Next ( ).  
9. Review your message and press Send ( ). (You may  
also select the following additional messaging options  
by pressing Options ( ):  
Edit to edit the existing message before sending.  
Priority to set the message priority level  
[Normal or Urgent].  
Call Back # to set the callback number  
Save to Drafts to save the message without sending.  
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Accessing Text Messages  
To read a text message:  
When you receive a text message, it will automatically  
appear on your phone’s main display screen. Use your  
navigation key to scroll down and view the entire  
message.  
To reply to a text message:  
1. While the message is open, select Reply ( ).  
2. Compose your reply or use the preset or recent  
messages or icons.  
To type a message, use your keypad to enter your  
message. Use to select a character input mode.  
To use a preset message, a recent message, or an  
emoticon, select Options ( ) and select  
Preset Msg (  
), Recent Msg (  
), or  
Emoticons (  
). Press the number on the keypad  
that corresponds to the number next to the  
message or emoticon.  
3. Select Next ( ).  
4. Review your message and press Send ( ). (You may  
also select the following additional messaging options  
by pressing Options [ ]:  
Edit to edit the existing message before sending.  
Priority to set the message priority level  
[Normal or Urgent].  
Call Back # to set the callback number  
Save to Drafts to save the message without sending.  
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Using Preset (Canned) Messages  
Preset messages make sending text messages to your friends,  
family, and co-workers easier than ever.  
To add and/or edit preset messages:  
1. Press Menu (  
) to access the main menu.  
2. Select Messaging (  
).  
3. Select Settings (  
).  
4. Select Preset Messages (  
).  
5. Highlight an empty location and select Add New ( ).  
– or –  
Highlight a message you wish to edit and select  
Edit ( ).  
6. Enter your new message or changes and select  
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Using Caller ID  
Caller ID allows people to identify a caller before answering  
the phone by displaying the number of the incoming call. If  
you do not want your number displayed when you make a  
call, just follow these easy steps.  
To block your phone number from being displayed for a specific  
outgoing call:  
1. Press  
2. Enter the number you want to call.  
3. Press  
.
.
To permanently block your number, call STi Mobile at  
1-800-784-3277.  
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Responding to Call Waiting  
When you’re on a call, Call Waiting alerts you of incoming  
calls by sounding two beeps. Your phone’s screen informs you  
that another call is coming in and displays the caller’s phone  
number (if it is available and you are in digital mode).  
To respond to an incoming call while you’re on a call:  
Press  
answers the second call.)  
To switch back to the first caller:  
. (This puts the first caller on hold and  
Press  
again.  
For those calls where you don’t want to be interrupted, you  
can temporarily disable Call Waiting by pressing *70 before  
placing your call. Call Waiting is automatically reactivated  
once you end the call.  
Tip:  
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Making a Three-Way Call  
With Three-Way Calling, you can talk to two people at the  
same time. When using this feature, the normal airtime rates  
will be charged for each of the two calls.  
To make a Three-Way Call:  
1. Enter a number you wish to call and press  
2. Once you have established the connection, enter the  
second number you wish to call and press . (This  
.
puts the first caller on hold and dials the second  
number.)  
3. When you’re connected to the second party, press  
again to begin your three-way call.  
If one of the people you called hangs up during your call, you  
and the remaining caller stay connected. If you initiated the  
call and are the first to hang up, all three callers are  
disconnected.  
Call Waiting and Three-Way Calling may not be available  
while roaming off the network available to you.  
Note:  
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Using Call Forwarding  
Call Forwarding lets you forward all your incoming calls to  
another phone number – even when your phone is turned off.  
You can continue to make calls from your phone when Call  
Forwarding is activated.  
To activate Call Forwarding:  
1. Press  
.
2. Enter the area code and phone number to which your  
future calls should be forwarded.  
3. Press  
. (You will hear a tone to confirm the  
activation of Call Forwarding.)  
To deactivate Call Forwarding:  
1. Press  
.
2. Press  
. (You will hear a tone to confirm the  
deactivation.)  
You may be charged a higher rate for calls you have  
forwarded.  
Note:  
Viewing Missed Events  
Missed events is a simple way of viewing all missed calls,  
missed tasks, scheduler events, etc. A list is displayed on-  
screen that allows you to scroll through all the events using  
the navigation key.  
To view missed events:  
From the standby screen, press the navigation key up to  
view the Missed Events screen.  
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Section 3B  
Data Services  
In This Section  
Data Services brings you clarity you can see and hear with  
advanced multimedia services. These features – including  
messaging, games, downloadable ringers and screen savers,  
and portable Web access – are easy to learn and use. Clearly,  
it’s a whole new way to look at wireless.  
This section introduces these advanced services and walks  
you through the necessary steps to start taking advantage of  
your phone’s data services.  
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Data Services Applications  
Here is a brief list of the applications available through  
your wireless phone. For more information, please contact  
STi Mobile.  
Messaging – Send and receive emails and chat on your  
phone.  
Games – Play exciting games with full-color graphics,  
sound, and vibration.  
Ringers – Personalize your phone by downloading and  
assigning different ringers to numbers in your contact list.  
Screen Savers – Download unique images to use as screen  
savers – or make it easy to tell who’s calling by assigning  
specific images to numbers in your contact list.  
Web – Experience full-color graphic versions of popular  
Web sites from your phone.  
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Getting Started With Data Services  
With your wireless phone and service, you are ready to start  
enjoying the advantages of Data Services. This section will help  
you learn the basics of using your Data Services, including  
managing your user name, launching a Web connection, and  
navigating the Web with your Samsung A820.  
Your User Name  
When you buy a phone and sign up for service, you're  
automatically assigned a User name, which is typically based  
on your wireless phone number.  
When you use data services, your user name is submitted to  
identify you to the network available to you. The user name is  
also useful as a way to personalize Web services, and as an  
online virtual identity.  
Your user name will be automatically programmed into your  
phone. You don't have to enter it.  
Finding Your User Name  
If you aren't sure what your user name is, you can easily find it  
online or on your phone.  
To find your user name:  
You can find your User name under the Phone Info  
option in your phone's Settings menu (Menu > Settings >  
Phone Info> Phone Number).  
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Launching a Data Connection  
To launch a data connection:  
1. Press Menu (  
) to access the main menu.  
2. Select Web (  
). (Your data connection will launch and  
the home page will display.)  
If Net Guard is enabled and displayed (see page 189), press  
OK (right softkey) to continue and launch the Web.  
Note:  
If you had a previous data connection, the last page you  
visited will display when you launch your browser. When this  
occurs, you may not see the “Connecting...” message when  
you launch the session. Though the browser is open, you are  
not currently in an active data session - that is, no data is  
being sent or received. As soon as you navigate to another  
page, the active session will launch and you will see the  
“Connecting...” message.  
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Net Guard  
When you first connect to the Web, the Net Guard will appear  
to confirm that you want to connect. This feature helps you  
avoid accidental connections. You can disable the Net Guard  
in the future by selecting Always Auto-Connect when the Net  
Guard is displayed.  
To change your Net Guard settings:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Settings (  
3. Select Web (  
).  
4. Select Net Guard (  
).  
On to activate the Net Guard.  
Off to deactivate the Net Guard.  
When enabled, the Net Guard appears only once per session.  
The Net Guard does not appear if the phone is merely  
re-connecting due to a time-out.  
Note:  
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Connection Status and Indicators  
Your phone's display lets you know the current status of your  
data connection through indicators which appear at the top of  
the screen. The following symbols are used:  
Your data connection is active (data is being  
transferred); the transmit/receive symbol will blink to  
indicate data transmission. Incoming voice calls go  
directly to voicemail; outgoing voice calls can be made,  
but the connection will terminate.  
Your data connection is dormant (no data is being sent  
or received). Though not currently active, when  
dormant the phone can restart an active connection  
quickly; voice calls can be made and received.  
Your phone is not currently able to access data  
features.  
If no indicator appears, your phone does not have a current  
data connection. To launch a connection, see “Launching a  
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Navigating the Web  
Navigating through menus and Web sites during a data  
session is easy once you've learned a few basics. Here are  
some tips for getting around:  
Softkeys  
During a data session, the bottom line of your phone's display  
contains one or more softkeys. These keys are shortcut  
controls for navigating around the Web, and they correspond  
to the softkey buttons directly below the phone’s display  
screen.  
Depending on which Web sites you visit, the labels on the  
softkeys may change to indicate their function.  
Tip:  
To use softkeys:  
Press the desired softkey button. (If an additional  
pop-up menu appears when you press the softkey  
button, select the menu items using your keypad [if  
they’re numbered] or by highlighting the option and  
pressing  
.)  
Scrolling  
As with other parts of your phone's menu, you'll have to scroll  
up and down to see everything on some Web sites.  
To scroll line by line through Web sites:  
Press the navigation key up and down.  
To scroll page by page through Web sites:  
Press the volume buttons on the side of the phone.  
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Selecting  
Once you've learned how to use softkeys and scroll, you can  
start navigating the Web.  
To select on-screen items:  
Use the navigation key to highlight the desired item,  
then press the desired softkey button (or press ).  
You’ll find that the left softkey is used primarily for selecting  
items. This softkey is often labeled “OK” or “Go.”  
Tip:  
If the items on a page are numbered, you can use your keypad  
(number keys) to select an item.  
Links, which appear as underlined text, allow you to jump to  
different Web pages, select special functions, or even place  
phone calls.  
To select links:  
Highlight the link and press the appropriate softkey.  
Going Back  
To go back one page:  
Press the  
key on your phone.  
The BACK key is also used for deleting text (like a BACKSPACE  
key) when you are entering text.  
Note:  
Going Home  
To return to the home page from any other Web page:  
Press and hold  
– or –  
.
Press Menu (  
) and select Home (  
).  
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Messaging  
Accessing Messaging  
You can send and receive emails and text messages and  
participate in Web-based chatrooms right from your wireless  
phone. Messaging allows you to stay connected to friends,  
family, and co-workers 24 hours a day anywhere on the  
network available to you.  
Message Types  
There are many ways to message from your phone. These  
include text messaging (page 177), Instant Messaging, Email,  
and Chat.  
Accessing Email  
With data services, you can use popular email services to  
keep in touch, even while you’re on the go.  
To access email providers from your phone:  
1. From the home page, select Messaging (  
2. Select Email (  
).  
3. Select an email provider.  
).  
4. Use your keypad to enter the required sign-in information  
for the selected provider, such as user name, email  
address, and/or password, and select Sign In. (Your mailbox  
for the selected provider will display.)  
The information required for sign in will vary depending on  
the email provider you are accessing.  
Note:  
5. Follow the on-screen instructions to read, reply to,  
compose, send, and manage your email account.  
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Accessing Instant Messaging  
Data services also provides you with access to popular instant  
messaging (IM) clients.  
To access instant messaging clients from your phone:  
1. From the home page, select Messaging (  
).  
2. Select Instant Messaging (  
).  
3. Select an IM provider.  
4. Use your keypad to enter the required sign in  
information for the selected provider, such as user name  
and/or password. (Your IM screen for the selected  
provider will display.)  
The information required for sign in will vary depending on  
the instant messaging provider you are using.  
Note:  
5. Follow the on-screen instructions to read, reply to,  
compose, send, and manage your IM account.  
Accessing Wireless Chatrooms  
Data services gives you the ability to join wireless chatrooms  
from your phone, to send text messages and icons to  
chatroom participants, or to launch a one-on-one (private)  
chatroom.  
To access a chatroom from the browser:  
1. Press Menu (  
) to access the main menu.  
).  
2. Select Web (  
3. Select Messaging (  
4. Select Chat & Dating (  
5. Select Jumbuck (  
).  
).  
).  
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6. Highlight a category, press Go, and select Enter. (You  
will see a disclaimer for Wireless Chat after entering  
the room.)  
7. Select I agree ( ) to enter the Chat menu.  
8. Use your keypad to enter a nickname and select Enter.  
9. Select a chatroom from the menu (for example,  
“Friends” or “Singles”) and press Go ( ) to enter.  
10. Once in the chatroom, you may scroll through the  
postings to read messages from other chatroom  
participants and use your keypad to enter your own  
messages.  
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Downloading Premium Services Content  
With data services and your new Samsung A820, you have  
access to a dynamic variety of Premium Service content, such  
as downloadable Games, Ringers, Screen Savers, and other  
applications. (Additional charges may apply.) The basic steps  
required to access and download Premium Service content  
are outlined below. For more information about downloading  
specific content, please contact STi Mobile.  
Accessing the Download Menus  
To access the download menus:  
1. Press Menu (  
2. Select Downloads (  
3. Select the type of file you wish to download (Games,  
Ringers, Screen Savers, or Applications) and press  
4. Select Get New and press  
To access the download menus from the Web browser:  
1. From the home page, select Downloads (  
).  
), Screen Savers  
) to go to the corresponding  
) to access the main menu.  
).  
.
.
2. Select Games (  
), Ringers (  
),  
or Applications (  
download menu. (For more information on navigating  
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Selecting an Item to Download  
You can search for available items to download in a number  
of ways:  
Featured displays a rotating selection of featured items.  
Categories allows you to narrow your search to a general  
category, such as Movie/TV Themes for Ringers or College  
Logos for Screen Savers. (There may be several pages of  
available content in a list. Select Next 9 to view additional  
items.)  
Search allows you to use your keypad to enter search  
criteria to locate an item. You may enter an entire word or  
title or perform a partial-word search (for example,  
entering “goo” returns “Good Ol’ Boy,” “The Good, the  
Bad, and the Ugly,” and “Goofy - Club”).  
Downloading an Item  
Once you’ve selected an item you wish to download,  
highlight it and press  
or press OK ( ). You will see a  
summary page for the item including its title, the vendor, the  
download detail, the file size, and the cost. Links allow you to  
view the License Details page, which outlines the price,  
license type, and length of license for the download, and the  
Terms of Use page, which details the Premium Services Terms  
of Use and your responsibility for payment.  
To download a selected item:  
1. From the information page, select Buy. (The item will  
download automatically. When the New Download  
screen appears, the item has been successfully  
downloaded to your phone.)  
If you have not previously purchased an item, you will be  
prompted to create your purchasing profile.  
Note:  
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2. Select an option to continue:  
Select Listen or View to listen to a ringer or display a  
screen saver.  
Select Run to launch a game or an application.  
Select Set As to assign a ringer or a screen saver to a  
phone task.  
Select Settings to view network and registry  
information for a game or an application.  
Select Shop to browse for other items to purchase  
and download.  
Press  
to quit the browser and return to  
standby mode.  
For more information about downloading Games, Ringers,  
Screen Savers, and Applications, contact STi Mobile.  
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Exploring the Web  
With Web access on your wireless phone, you can browse  
full-color graphic versions of your favorite Web sites, making  
it easier than ever to stay informed while on the go. Follow  
sports scores and breaking news and weather and shop on  
your phone anywhere on the network available to you.  
In addition to the features already covered in this section, the  
home page offers access to these colorful, graphically rich  
Web categories, including News, Weather, Entertainment,  
Sports, Finance, Travel, Shopping, Tools, and Business Links, as  
well as useful management options including Search. Many  
sites are available under more than one menu – choose the  
one that's most convenient for you.  
Using the Browser Menu  
Navigating the Web from your phone using the home page is  
easy once you get the hang of it. For details on how to  
navigate the Web, select menu items, and more, see  
Although the home page offers a broad and convenient array  
of sites and services for you to browse, not all sites are  
represented, and certain functions, such as going directly to  
specific Web sites, are not available. For these and other  
functions, you will need to use the browser menu. The  
browser menu offers additional functionality to expand your  
use of the Web on your phone.  
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Opening the Browser Menu  
The browser menu may be opened anytime you have an  
active data session, from any page you are viewing.  
To open the browser menu:  
Press the right softkey. (The browser menu will display  
in a drop-down list.)  
Options available under the browser menu include:  
Home returns the browser to the home page.  
Forward returns you to a previously viewed page (after  
having used the  
key).  
Mark this Page creates a new bookmark for the current  
page.  
View Bookmarks allows you to bookmark the current site,  
access bookmarked sites, and manage your bookmarks.  
Search launches a Google search.  
History keeps a list of links to your most recently visited  
sites. To navigate to a site, highlight it and press  
,
then select Connect.  
Go to URL allows you to navigate directly to a Web site by  
entering its URL (Web site address).  
Show URL displays the URL of the page being displayed.  
Refresh this page reloads the current Web page.  
About Browser displays technical information about the  
browser, its version, and the encryption version, and  
provides links to Certificate Information for the various  
components.  
Restart Browser restarts the browser application.  
Preferences displays the following advanced options:  
Edit homepage URL allows you to change your  
browser’s home page.  
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Revert to default homepage changes the current  
homepage back to the default homepage URL.  
Font Size allows you to change the font size.  
Color allows you to change the color scheme in the  
browser.  
Show Images allows you to turn on or off images  
displayed in the browser.  
Cookies allows you to clear the cookies set in the  
browser.  
Title Tag allows you to turn on or off the titles  
displayed in the browser.  
Send Referrer allows you to turn on or off the send  
referrer.  
Creating a Bookmark  
Bookmarks allow you to store the address of your favorite  
Web sites for easy access at a later time.  
To create a bookmark:  
1. Go to the Web page you want to mark.  
2. Press  
to open the browser menu.  
3. Select Mark this Page (  
).  
4. Select Save ( ).  
Bookmarking a page does not store the page contents, just its  
address.  
Note:  
Some pages cannot be bookmarked. Whether a particular  
Web page may be marked is controlled by its creator.  
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Accessing a Bookmark  
To access a bookmark:  
1. Press  
to open the browser menu.  
2. Select View Bookmarks (  
).  
3. Scroll to highlight the bookmark youd like to access and  
select Go to ( ) to go to the Web site (or press the  
number corresponding to the bookmark you wish to  
access).  
Deleting a Bookmark  
To delete a bookmark:  
1. Press  
to open the browser menu.  
).  
2. Select View Bookmarks (  
3. Scroll to highlight the bookmark youd like to delete and  
select Options ( ).  
4. Select Delete (  
).  
5. Select OK ( ) to remove the bookmark.  
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Going to a Specific Web site  
To go to a particular Web site by entering a URL (Web site address):  
1. Press  
2. Select Go to URL (  
3. Use your keypad to enter the URL of the Web site you  
wish to go to and press  
4. Press again to go to the Web site.  
to open the browser menu.  
).  
.
Not all Web sites are viewable on your phone.  
Note:  
Reloading a Web Page  
To reload (refresh) a Web page:  
1. Press  
to open the browser menu.  
2. Select Refresh this page (  
). (The browser will reload  
the current Web page.)  
Restarting the Web Browser  
If the Web browser appears to be malfunctioning or stops  
responding, you can usually fix the problem by simply  
restarting the browser.  
To restart the Web browser:  
1. Press  
to open the browser menu.  
).  
2. Select More (  
3. Select Restart Browser (  
).  
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Data Services FAQs  
1. How will I know when my phone is ready for data services?  
Your user name will display in the phone number under  
Phone Info. listing in your phone’s Settings menu.  
2. How do I sign-in for the first time?  
You are automatically signed in to access data services  
when you turn on your phone.  
3. How do I know when my phone is connected to  
data services?  
Your phone automatically connects when data services  
are used or an incoming message arrives. Your phone  
will also display the  
icon at the top of the screen.  
4. Can I make calls and use data services at the same time?  
You cannot use voice and data services simultaneously.  
If you receive a call while data services are active,  
the call will be forwarded to voicemail. You can place  
an outgoing call anytime, but it will interrupt any  
in-progress data services session.  
5. When is my data connection active?  
Your connection is active when data is being  
transferred. Outgoing calls are allowed; incoming calls  
go directly to voicemail. When active, the  
flashes on your phone’s display screen.  
indicator  
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6. When is my data connection dormant?  
If no data is received for 10 seconds, the connection  
goes dormant. When the connection is dormant, voice  
calls are allowed. (The connection may become active  
again quickly.) If no data is received for an extended  
period of time, the connection will terminate.  
7. Can I sign out of data services?  
You can sign out without turning off your phone;  
however, you will not be able to browse the Web or use  
other data services. While signed out, you can still place  
or receive phone calls, check voicemail, and use other  
voice services. You may sign in again at any time. To sign  
out, go to Menu ( ) > Settings (  
) > Web (  
) >  
Disable Web (  
) in your phone’s menu.  
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Section 4  
Safety and  
Warranty Information  
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Section 4A  
Safety  
In This Section  
Part of getting the most out of your phone is learning how  
the phone works and how to care for it. This section outlines  
performance and safety guidelines that help you understand  
the basic features of your phone’s operation.  
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Getting the Most Out of Your Reception  
Keeping Tabs on Signal Strength  
The quality of each call you make or receive depends on the signal  
strength in your area. Your phone informs you of the current signal  
strength by displaying a number of bars next to the signal strength  
icon. The more bars displayed, the stronger the signal. If you’re inside  
a building, being near a window may give you better reception.  
Understanding the Power Save Feature  
If your phone is unable to find a signal after 15 minutes of searching,  
a Power Save feature is automatically activated. If your phone is  
active, it periodically rechecks service availability; you can also check it  
yourself by pressing any key. Anytime the Power Save feature is  
activated, a message is displayed on the screen. When a signal is  
found, your phone returns to standby mode.  
Understanding How Your Phone Operates  
Your phone is basically a radio transmitter and receiver. When it’s  
turned on, it receives and transmits radio frequency (RF) signals.  
When you use your phone, the system handling your call controls the  
power level. This power can range from 0.006 watts to 0.2 watts in  
digital mode.  
Knowing Radio Frequency Safety  
The design of your phone complies with updated NCRP standards  
described below.  
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE)  
and the American National Standards Institute (ANSI) joined in  
updating ANSI’s 1982 standard for safety levels with respect to  
human exposure to RF signals. More than 120 scientists, engineers  
and physicians from universities, government health agencies and  
industries developed this updated standard after reviewing the  
available body of research. In 1993, the Federal Communications  
Commission (FCC) adopted this updated standard in a regulation. In  
August 1996, the FCC adopted hybrid standard consisting of the  
existing ANSI/IEEE standard and the guidelines published by the  
National Council of Radiation Protection and Measurements (NCRP).  
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Maintaining Your Phone’s Peak Performance  
There are several simple guidelines to operating your phone properly  
and maintaining safe, satisfactory service.  
Speak directly into the mouthpiece.  
Avoid exposing your phone and accessories to rain or liquid spills.  
If your phone does get wet, immediately turn the power off and  
remove the battery.  
Blocking the internal antenna located near the hinge will reduce  
signal performance.  
For the best care of your phone, only authorized personnel  
should service your phone and accessories. Faulty service may  
void the warranty.  
Note:  
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Maintaining Safe Use of and Access to  
Your Phone  
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY  
LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE  
PROPERTY DAMAGE  
Using Your Phone While Driving  
Talking on your phone while driving (or operating the phone without  
a hands-free device) is prohibited in some jurisdictions. Laws vary as  
to specific restrictions. Remember that safety always comes first.  
Following Safety Guidelines  
To operate your phone safely and efficiently, always follow any special  
regulations in a given area. Turn your phone off in areas where use is  
forbidden or when it may cause interference or danger.  
Using Your Phone Near Other Electronic Devices  
Most modern electronic equipment is shielded from radio frequency  
(RF) signals. However, RF signals from wireless phones may affect  
inadequately shielded electronic equipment.  
RF signals may affect improperly installed or inadequately shielded  
electronic operating systems and/or entertainment systems in motor  
vehicles. Check with the manufacturer or their representative to  
determine if these systems are adequately shielded from external RF  
signals. Also check with the manufacturer regarding any equipment  
that has been added to your vehicle.  
Consult the manufacturer of any personal medical devices, such as  
pacemakers and hearing aids, to determine if they are adequately  
shielded from external RF signals.  
Always turn off the phone in health care facilities and request  
permission before using the phone near medical equipment.  
Note:  
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Turning Off Your Phone Before Flying  
Turn off your phone before boarding any aircraft. To prevent possible  
interference with aircraft systems, the U.S. Federal Aviation  
Administration (FAA) regulations require you to have permission from  
a crew member to use your phone while the plane is on the ground. To  
prevent any risk of interference, FCC regulations prohibit using your  
phone while the plane is in the air.  
Turning Off Your Phone in Dangerous Areas  
To avoid interfering with blasting operations, turn your phone off  
when in a blasting area or in other areas with signs indicating two-  
way radios should be turned off. Construction crews often use  
remote-control RF devices to set off explosives.  
Turn your phone off when you're in any area that has a potentially  
explosive atmosphere. Although it's rare, your phone and accessories  
could generate sparks. Sparks can cause an explosion or fire, resulting  
in bodily injury or even death. These areas are often, but not always,  
clearly marked. They include:  
Fueling areas such as gas stations.  
Below deck on boats.  
Fuel or chemical transfer or storage facilities.  
Areas where the air contains chemicals or particles such as grain,  
dust, or metal powders.  
Any other area where you would normally be advised to turn off  
your vehicle’s engine.  
Never transport or store flammable gas, liquid or explosives  
in the compartment of your vehicle that contains your phone  
or accessories.  
Note:  
Restricting Children’s Access to Your Phone  
Your phone is not a toy. Do not allow children to play with it as they  
could hurt themselves and others, damage the phone or make calls  
that increase your phone bill.  
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Caring for the Battery  
Protecting Your Battery  
The guidelines listed below help you get the most out of your  
battery’s performance.  
Use only authorized batteries and battery chargers. These  
chargers are designed to maximize battery life. Using other  
batteries or chargers voids your warranty and may cause damage.  
In order to avoid damage, charge the battery only in temperatures  
that range from 32° F to 113° F (0° C to 45° C).  
Don’t use the battery charger in direct sunlight or in high  
humidity areas, such as the bathroom.  
Never dispose of the battery by incineration.  
Keep the metal contacts on top of the battery clean.  
Don’t attempt to disassemble or short-circuit the battery.  
The battery may need recharging if it has not been used for a long  
period of time.  
It’s best to replace the battery when it no longer provides  
acceptable performance. It can be recharged hundreds of times  
before it needs replacing.  
Don’t store the battery in high temperature areas for long periods  
of time. It’s best to follow these storage rules:  
Less than one month:  
-4° F to 140° F (-20° C to 60° C)  
More than one month:  
-4° F to 113° F (-20° C to 45° C)  
Disposal of Lithium Ion (Li-Ion) Batteries  
For safe disposal options of your Li-Ion batteries, contact your nearest  
authorized service center.  
Be sure to dispose of your battery properly. In some areas,  
the disposal of batteries in household or business trash  
may be prohibited.  
Special  
Note:  
For safety, do not handle a damaged or leaking Li-Ion battery.  
Note:  
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Acknowledging Special Precautions and  
the FCC Notice  
FCC Notice  
This phone may cause TV or radio interference if used in close  
proximity to receiving equipment. The FCC can require you to stop  
using the phone if such interference cannot be eliminated.  
Vehicles using liquefied petroleum gas (propane or butane) must  
comply with the National Fire Protection Standard (NFPA-58). For a  
copy of this standard, contact the National Fire Protections  
Association, One Batterymarch Park, Quincy, MA 02269,  
Attn.: Publication Sales Division.  
Cautions  
Any changes or modifications to your phone not expressly approved  
in this document could void your warranty for this equipment and  
void your authority to operate this equipment. Only use approved  
batteries, antennas and chargers. The use of any unauthorized  
accessories may be dangerous and void the phone warranty if said  
accessories cause damage or a defect to the phone.  
Although your phone is quite sturdy, it is a complex piece of  
equipment and can be broken. Avoid dropping, hitting, bending or  
sitting on it.  
Body-Worn Operation  
To maintain compliance with FCC RF exposure guidelines, if you wear  
a handset on your body, use the supplied or approved carrying case,  
holster or other body-worn accessory. Use of non-approved  
accessories may violate FCC RF exposure guidelines.  
For more information about RF exposure, visit the FCC Website at  
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Specific Absorption Rates (SAR) for Wireless Phones  
The SAR is a value that corresponds to the relative amount of RF  
energy absorbed in the head of a user of a wireless handset.  
The SAR value of a phone is the result of an extensive testing,  
measuring and calculation process. It does not represent how much  
RF the phone emits. All phone models are tested at their highest value  
in strict laboratory settings. But when in operation, the SAR of a  
phone can be substantially less than the level reported to the FCC.  
This is because of a variety of factors including its proximity to a base  
station antenna, phone design and other factors. What is important  
to remember is that each phone meets strict federal guidelines.  
Variations in SARs do not represent a variation in safety.  
All phones must meet the federal standard, which incorporates a  
substantial margin of safety. As stated above, variations in SAR values  
between different model phones do not mean variations in safety.  
SAR values at or below the federal standard of 1.6 W/kg are  
considered safe for use by the public.  
The highest reported SAR values of the Samsung A820 (SPH-a820) are:  
AMPS mode (Part 22):  
Head: 1.460 W/kg; Body-worn: 0.769 W/kg  
PCS mode (Part 24):  
Head:1.420 W/kg; Body-worn: 0.468 W/kg  
FCC Radio Frequency Emission  
This phone meets the FCC Radio Frequency Emission Guidelines.  
FCC ID number: A3LSPHA820. More information on the  
phone's SAR can be found from the following FCC Website:  
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Owner’s Record  
The model number, regulatory number and serial number are located  
on a nameplate inside the battery compartment. Record the serial  
number in the space provided below. This will be helpful if you need  
to contact us about your phone in the future.  
Model: Samsung A820 (SPH-a820)  
Serial No.:  
Phone Guide Proprietary Notice  
CDMA Technology is licensed by QUALCOMM Incorporated under one  
or more of the following patents:  
4,901,307 5,109,390 5,267,262 5,416,797  
5,506,865 5,544,196 5,657,420 5,101,501  
5,267,261 5,414,796 5,504,773 5,535,239  
5,600,754 5,778,338 5,228,054 5,337,338  
5,710,784 5,056,109 5,568,483 5,659,569  
5,490,165 5,511,073  
T9 Text Input is licensed by Tegic Communications and is covered by  
U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other  
patents pending.  
Phone Guide template version 5A_int (July 2005)  
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Intellectual Property  
All Intellectual Property, as defined below, owned by or which is  
otherwise the property of Samsung or its respective suppliers relating  
to the SAMSUNG Phone, including but not limited to, accessories,  
parts, or software relating thereto (the “Phone System”), is  
proprietary to Samsung and protected under federal laws, state laws,  
and international treaty provisions. Intellectual Property includes, but  
is not limited to, inventions (patentable or unpatentable), patents,  
trade secrets, copyrights, software, computer programs, and related  
documentation and other works of authorship. You may not infringe  
or otherwise violate the rights secured by the Intellectual Property.  
Moreover, you agree that you will not (and will not attempt to)  
modify, prepare derivative works of, reverse engineer, decompile,  
disassemble, or otherwise attempt to create source code from the  
software. No title to or ownership in the Intellectual Property is  
transferred to you. All applicable rights of the Intellectual Property  
shall remain with SAMSUNG and its suppliers.  
Samsung Telecommunications America (STA), Inc.  
Headquarters:  
Customer Care Center:  
1301 E. Lookout Drive  
Richardson, TX 75082  
Tel: 972.761.7000  
1000 Klein Street  
Plano, TX 75074  
Toll Free Tel: 1.888.987.HELP (4357)  
Internet Address: http://www.samsungusa.com  
©2005 Samsung Telecommunications America, L.P. Samsung is a  
registered trademark of Samsung Electronics America, Inc. and its  
related entities.  
Openwave® is a registered Trademark of Openwave, Inc.  
RSA® is a registered Trademark RSA Security, Inc.  
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Disclaimer of Warranties; Exclusion of  
Liability  
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON  
THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE  
PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO  
EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH  
RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE  
MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY  
PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY  
OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE  
WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED  
THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE  
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT  
PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION  
MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED  
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE  
PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY  
DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF  
THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS  
WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL  
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.  
STi Mobile Disclaimer of Warranties  
STI MOBILE DOES NOT MANUFACTURE WIRELESS PHONES. WE MAKE  
NO REPRESENTATIONS OR WARRANTIES, EXPRESSED OR IMPLIED,  
ABOUT YOUR WIRELESS PHONE, INCLUDING ANY IMPLIED WARRANTY  
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS  
DOESN'T DEPRIVE YOU OF ANY RIGHTS YOU MAY HAVE AGAINST THE  
MANUFACTURER OR ANY THIRD PARTY VENDOR OF YOUR WIRELESS  
PHONE. EXCEPT AS EXPLICITLY PROVIDED IN THIS AGREEMENT, WE  
MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESSED OR  
IMPLIED, WITH RESPECT TO YOUR SERVICE.  
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STi Mobile Limitations of Liability  
Mutual Waivers and Limitation of Liability  
BY ENTERING INTO THIS AGREEMENT, YOU AND WE ARE WAIVING  
IMPORTANT RIGHTS. YOU AGREE OUR MAXIMUM LIABILITY TO YOU  
UNDER ANY THEORY (INCLUDING BUT NOT LIMITED TO FRAUD,  
MISREPRESENTATION, BREACH OF CONTRACT, PERSONAL INJURY, OR  
PRODUCTS LIABILITY) IS LIMITED TO A REFUND OR REBATE OF  
CHARGES YOU HAVE PAID OR OWE US. WE AGREE YOUR MAXIMUM  
LIABILITY TO US UNDER ANY THEORY (INCLUDING BUT NOT LIMITED  
TO FRAUD, MISREPRESENTATION, BREACH OF CONTRACT, PERSONAL  
INJURY OR PRODUCTS LIABILITY) IS LIMITED, ANY ACTUAL DAMAGES  
YOU CAUSE TO OUR BUSINESS OR PROPERTY, AND ANY DAMAGES  
COLLECTED FROM US BY A THIRD PARTY ARISING OUT OF THE USE OF  
YOUR WIRELESS PHONE. NEITHER OF US CAN RECOVER (A) PUNITIVE  
DAMAGES; (B) TREBLE, CONSEQUENTIAL, INDIRECT, OR SPECIAL  
DAMAGES; OR (C) ATTORNEY'S FEES. YOU AND WE AGREE NOT TO  
MAKE, AND TO WAIVE TO THE FULLEST EXTENT ALLOWED BY LAW,  
ANY CLAIM FOR DAMAGES OTHER THAN DIRECT, COMPENSATORY  
DAMAGES AS LIMITED ABOVE. YOU AND WE ALSO AGREE NOT TO  
MAKE, AND TO WAIVE TO THE FULLEST EXTENT ALLOWED BY LAW,  
ANY CLAIM FOR EQUITABLE RELIEF, OTHER THAN TO PROTECT ANY  
PATENTS, COPYRIGHTS, TRADEMARKS OR TRADE SECRETS, OR TO  
PREVENT ABUSIVE, FRAUDULENT, OR ILLEGAL USE OF A WIRELESS  
PHONE OR TELEPHONE NUMBER. YOU AGREE TO INDEMNIFY US FOR  
ANY CLAIMS BY THIRD PARTIES AGAINST US ARISING OUT OF USE OF  
YOUR WIRELESS PHONE. EXCEPT FOR CREDIT FOR CERTAIN DROPPED  
CALLS OR INTERRUPTED SERVICE (AS DESCRIBED EARLIER), WE AREN'T  
LIABLE TO YOU FOR DROPPED CALLS, INTERRUPTED SERVICE, OR  
PROBLEMS CAUSED BY OR CONTRIBUTED TO BY YOU; BY ANY THIRD  
PARTY; BY BUILDINGS, HILLS, TREES, TUNNELS, NETWORK  
CONGESTION, ATMOSPHERIC CONDITIONS, OBSTRUCTIONS OR  
OTHER THINGS WE DON'T CONTROL; OR BY ANY ACT OF GOD OR  
NATURAL DISASTER. IF ANOTHER WIRELESS CARRIER IS INVOLVED IN  
ANY PROBLEM (FOR EXAMPLE, BECAUSE OF ROAMING), YOU ALSO  
AGREE TO ANY LIMITATIONS OF LIABILITY IMPOSED ON ITS  
CUSTOMERS.  
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STi Mobile Terms and Conditions  
This agreement for prepaid wireless service between you and STi Mobile  
and Affiliates sets your and our legal rights. These STi Mobile Terms and  
Conditions govern the use of your service and the unit you have  
purchased. This agreement starts when you initialize service. If you do  
not want to accept and/or be bound by these Terms and Conditions do  
not activate service or scratch off covering on the back of any recharge  
cards. Return product with this agreement to the place of purchase  
within 15 days along with the original sales receipt.  
When purchasing prepaid services, you are responsible for prepaying  
all charges for using the service. The balance in your prepaid account  
is reduced by the charges attributable to your use of the service. You  
must keep a positive balance in your prepaid account to continue  
using the service. Anyone who purchases or uses the service, with or  
without the purchaser's consent is considered a user and subject to  
STi Mobile's Terms and Conditions.  
Service is available to your unit only when it is within the range of our  
system or that of an operator with which we have an applicable  
agreement. Coverage maps you may have viewed are only estimates;  
actual service coverage and service quality may vary, and are not  
guaranteed under the terms and conditions. You agree not to use the  
service or modify your unit in any fraudulent, unlawful, harassing, or  
abusive purpose, or in such a way as to create damage or risk to our  
business. Service is provided at our discretion. If terms and conditions  
are violated we can terminate your service without any further  
notification or obligation to you.  
All rates, fees, terms and conditions are subject to change without  
notice. Service provided is subject to our business policies which can  
change without notice. Calls are billed in full minute increments, and  
any fraction of a minute is rounded up and charged at the full minute  
rate. Calls are measured from the time the network begins to process  
the call (before the phone rings or the call is answered) through the  
termination of the call. To dispute charges you must notify us within  
15 days of the date of the disputed call. Visit stimobile.com for current  
terms and conditions.  
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Section 4B  
Manufacturer’s Warranty  
In This Section  
Your Samsung A820 has been designed to provide you with  
reliable, worry-free service. If for any reason you have a  
problem with your equipment, please refer to the  
manufacturer’s warranty in this section.  
This section contains the manufacturer’s warranty for your  
wireless phone.  
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Standard Limited Warranty  
What is Covered and For How Long? SAMSUNG  
TELECOMMUNICATIONS AMERICA, L.P. (“SAMSUNG”)  
warrants to the original purchaser (“Purchaser”) that  
SAMSUNG's Phones and accessories (“Products”) are free  
from defects in material and workmanship under normal use  
and service for the period commencing upon the date of  
purchase and continuing for the following specified period of  
time after that date:  
Phone  
1 Year  
1 Year  
Batteries  
Leather Case/Pouch/Holster  
Game Pad  
90Days  
90 Days  
1 Year  
Other Phone Accessories  
What is Not Covered? This Limited Warranty is conditioned  
upon proper use of Product by Purchaser. This Limited  
Warranty does not cover: (a) defects or damage resulting  
from accident, misuse, abuse, neglect, unusual physical,  
electrical or electromechanical stress, or modification of any  
part of Product, including antenna, or cosmetic damage;  
(b) equipment that has the serial number removed or made  
illegible; (c) any plastic surfaces or other externally exposed  
parts that are scratched or damaged due to normal use;  
(d) malfunctions resulting from the use of Product in  
conjunction with accessories, products, or ancillary/  
peripheral equipment not furnished or approved by  
SAMSUNG; (e) defects or damage from improper testing,  
operation, maintenance, installation, or adjustment;  
(f) installation, maintenance, and service of Product, or  
(g) Product used or purchased outside the United States or  
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Canada. This Limited Warranty covers batteries only if battery  
capacity falls below 80% of rated capacity or the battery  
leaks, and this Limited Warranty does not cover any battery if  
(i) the battery has been charged by a battery charger not  
specified or approved by SAMSUNG for charging the battery,  
(ii) any of the seals on the battery are broken or show  
evidence of tampering, or (iii) the battery has been used in  
equipment other than the SAMSUNG phone for which it is  
specified.  
What are SAMSUNG's Obligations? During the applicable  
warranty period, SAMSUNG will repair or replace, at  
SAMSUNG's sole option, without charge to Purchaser, any  
defective component part of Product. To obtain service under  
this Limited Warranty, Purchaser must return Product to an  
authorized phone service facility in an adequate container for  
shipping, accompanied by Purchaser's sales receipt or  
comparable substitute proof of sale showing the date of  
purchase, the serial number of Product and the sellers' name  
and address. To obtain assistance on where to deliver the  
Product, call Samsung Customer Care at 1-888-987-4357.  
Upon receipt, SAMSUNG will promptly repair or replace the  
defective Product. SAMSUNG may, at SAMSUNG's sole option,  
use rebuilt, reconditioned, or new parts or components when  
repairing any Product or replace Product with a rebuilt,  
reconditioned or new Product. Repaired/replaced leather  
cases, pouches and holsters will be warranted for a period of  
ninety (90) days. All other repaired/replaced Product will be  
warranted for a period equal to the remainder of the original  
Limited Warranty on the original Product or for 90 days,  
whichever is longer. All replaced parts, components, boards  
and equipment shall become the property of SAMSUNG. If  
SAMSUNG determines that any Product is not covered by this  
Limited Warranty, Purchaser must pay all parts, shipping, and  
labor charges for the repair or return of such Product.  
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What Are the Limits On SAMSUNG's Liability? EXCEPT AS SET  
FORTH IN THE EXPRESS WARRANTY CONTAINED HEREIN,  
PURCHASER TAKES THE PRODUCT AS IS,” AND SAMSUNG  
MAKES NO WARRANTY OR REPRESENTATION AND THERE ARE  
NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR  
OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO  
THE PRODUCT, INCLUDING BUT NOT LIMITED TO:  
THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS  
FOR ANY PARTICULAR PURPOSE OR USE;  
WARRANTIES OF TITLE OR NON-INFRINGEMENT;  
DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE  
PRODUCT;  
THE WORKMANSHIP OF THE PRODUCT OR THE  
COMPONENTS CONTAINED THEREIN; OR  
COMPLIANCE OF THE PRODUCT WITH THE  
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR  
CONTRACT PERTAINING THERETO.  
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL  
BE CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY  
KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL  
IMPLIED WARRANTIES AND CONDITIONS THAT MAY ARISE BY  
OPERATION OF LAW, INCLUDING IF APPLICABLE THE IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME  
DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY  
STATED HEREIN. SOME STATES/PROVINCES DO NOT ALLOW  
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,  
SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN  
ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY  
DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE,  
USE, OR MISUSE OF, OR INABILITY TO USE THE PRODUCT OR  
ARISING DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF  
USE OF THE PRODUCT OR FROM THE BREACH OF THE  
EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL,  
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CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF  
ANTICIPATED PROFITS OR BENEFITS, OR FOR DAMAGES  
ARISING FROM ANY TORT (INCLUDING NEGLIGENCE OR  
GROSS NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG,  
ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF  
CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST  
PURCHASER BY ANY OTHER PARTY. SOME STATES/PROVINCES  
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF  
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE  
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND  
YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM  
STATE TO STATE/PROVINCE TO PROVINCE. THIS LIMITED  
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN  
THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES  
PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS  
LIMITED WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY  
REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR  
UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY  
FOR THE REMAINDER OF THIS LIMITED WARRANTY WHICH  
PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE  
CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS  
THE LAW PERMITS.  
THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE  
THIRD-PARTY SOFTWARE OR EQUIPMENT IN CONJUNCTION  
WITH THE PRODUCT. SAMSUNG MAKES NO WARRANTIES OR  
REPRESENTATIONS AND THERE ARE NO CONDITIONS,  
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE  
QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR  
SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR  
EQUIPMENT, WHETHER SUCH THIRD-PARTY SOFTWARE OR  
EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED  
BY SAMSUNG OR OTHERWISE, INCLUDING THE ABILITY TO  
INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE  
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PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS,  
PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY  
SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER  
AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH  
THIRD-PARTY SOFTWARE OR EQUIPMENT, AS THE CASE  
MAY BE.  
This Limited Warranty allocates risk of Product failure  
between Purchaser and SAMSUNG, and SAMSUNG's Product  
pricing reflects this allocation of risk and the limitations of  
liability contained in this Limited Warranty. The agents,  
employees, distributors, and dealers of SAMSUNG are not  
authorized to make modifications to this Limited Warranty, or  
make additional warranties binding on SAMSUNG.  
Accordingly, additional statements such as dealer advertising  
or presentation, whether oral or written, do not constitute  
warranties by SAMSUNG and should not be relied upon.  
Samsung Telecommunications America, L.P.  
1301 E. Lookout Drive  
Richardson, Texas 75082  
Phone: 1-800-SAMSUNG  
Phone: 1-888-987-HELP (4357)  
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Contact - Adding an Entry 104  
- Adding a Phone Number  
Index  
Numerics  
3-Way Calling 183  
A
Contacts - Editing a Phone  
Abbreviated Dialing 31  
Activating Voice Recognition  
Contacts - Editing an Entry  
Alarm Clock 120  
Antenna 211  
Contacts - Entry Options 108  
Contacts - Ringer Type 112  
Auto-Answer Mode 61  
D
B
Applications 186  
Backlight 49  
Battery 18–20  
Capacity 18  
Downloading Content 196  
Security Features 71  
C
Dialing Options 21  
Directory Assistance 6  
Downloads  
Call Answer Mode 60  
Call Forwarding 184  
Call Guard 77  
Call History 95–101  
Prepending a Phone  
Call Waiting 182  
Caller ID 181  
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E
Phone Number - Finding 29  
Phone Number - With Pauses  
Auto-Answer Mode 61  
Call Answer Mode 60  
Location Settings 52  
Sound Settings 40–47  
Preset Messages 37  
Entering Text 34–37  
Emoticons 37  
PresetMessages 37  
Symbols 37  
I
K
Key Functions 11  
L
Press & Talk Mode 142  
Updating Press & Talk Lists  
Locking Services 66  
Locking Your Phone 65  
M
R
Messaging - Deleting Old  
Messaging - Setting Alerts 53  
Messaging - Signature 54  
Missed Events - Viewing 184  
Setting Roam Mode 76  
S
N
Security Menu 64  
Setting Up Service 3  
O
Operator Services 6  
Special Numbers 68  
P
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T
Text Greeting 48  
Three-Way Calling 183  
Turning Your Phone On and  
U
Unlocking Your Phone 65  
V
Voice Memo 136  
Voicemail  
Retrieving 170  
W
World Time 124  
231  
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