Samsung Cell Phone DS 5014D User Guide

Download from Www.Somanuals.com. All Manuals Search And Download.

Digital Phone User Guide

DS-5021D / DS-5014D / DS-5014S / DS5038S / DS-5007S

Download from Www.Somanuals.com. All Manuals Search And Download.

SAFETY CONCERNS

For product safety and correct operation, the following information must be given to the

operator/user and shall be read before the installation and operation.

Conventions

WARNING

Provides information or instructions that you should follow in order to avoid personal injury

WARNING

or fatality.

CAUTION

Provides information or instructions that you should follow in order to avoid a service failure

or damage to your phone.

CAUTION

NOTE

Indicates additional information for reference.

Symbols

Caution

Indication of a general caution

Restriction

Indication of a prohibited action for the phone

Instruction

Indication for commanding a specifically required action

Download from Www.Somanuals.com. All Manuals Search And Download.

WARNING

Warning

The handset receiver on the phone may retain

metallic objects. Care should be taken when using the

handset in the vicinity of small metal objects.

Avoid placing objects containing water such as

vases, cups, cosmetics, and medicines near the

phone.

Moisture in the phone may cause a fire and electric

shocks.

Do not place the phone in a dusty area or areas with

extreme or volatile changes in temperature.

It may cause a fire or electric shocks.

Do not install the phone near a heater or

flames(cigarette lighter, heating apparatus, etc.).

It may cause a fire or electric shocks.

Do not use flammable solvent or materials

near the phone. Do not store them near the phone.

It may cause a fire or electric shocks.

Download from Www.Somanuals.com. All Manuals Search And Download.

Caution

CAUTION

Use a soft dry cloth to clean the phone.

Do not use any chemical solvents like wax, benzene,

alcohol, thinner, aerosols, lubricant, or detergent.

The use of chemicals on the phone may cause

fading/discoloring or damage to the parts.

Do not place heavy things on the phone.

It may cause damage to some parts.

Do not install the phone on an unstable surface

or in direct sunlight.

It may cause severe damage to the plastic case of

the phone, and reduced the performance of your phone.

Do not separate, repair or remodel the phone

arbitrarily.

If a repair is needed, please contact your

Authorised Samsung Reseller.

If the phone makes excessive noise,

emits an odour, or smoke, immediately unplug

the phone and call your Authorised Samsung

Reseller.

Download from Www.Somanuals.com. All Manuals Search And Download.

TABLE OF CONTENTS

SAFETY CONCERNS

Conventions..................................................................................................................................... 2

Symbols........................................................................................................................................... 2

Warning ........................................................................................................................................... 3

Caution ............................................................................................................................................ 4

PREPARATION

Main Features.................................................................................................................................. 8

Checking Parts in the Package...................................................................................................... 10

Front View of the DS-5021D / 5014D .............................................................................................11

Bottom View of the DS-5021D / 5014D ......................................................................................... 14

Connecting Lines to the Phone...................................................................................................... 18

THINGS YOU SHOULD KNOW

About Stations and Trunk Lines..................................................................................................... 24

Selecting System Functions .......................................................................................................... 25

Entering Characters....................................................................................................................... 30

Configuring My Phone ................................................................................................................... 32

Volume Adjustment........................................................................................................................ 37

Types of Signal Tone ..................................................................................................................... 39

Telephone Status Indicator ............................................................................................................ 40

Button LED .................................................................................................................................... 40

BASIC FEATURES

Before Making / Answering a Call.................................................................................................. 42

Intercom Calls................................................................................................................................ 43

Outside Calls ................................................................................................................................. 49

Intercom / Outside Calls ................................................................................................................ 58

Download from Www.Somanuals.com. All Manuals Search And Download.

CONVENIENT FEATURES

Do Not Disturb ............................................................................................................................... 78

Call Forwarding.............................................................................................................................. 80

Paging and Messaging .................................................................................................................. 88

Alarm Features ............................................................................................................................ 101

Use with the Door Phone ............................................................................................................. 105

Executive / Secretary Hot Line..................................................................................................... 107

Group Listening............................................................................................................................ 108

Account Code .............................................................................................................................. 109

Locking Your Phone..................................................................................................................... 110

Off-Hook Voice Announcement.....................................................................................................111

In Group / Out Of Group .............................................................................................................. 113

Mute............................................................................................................................................. 114

Background Music ....................................................................................................................... 115

Timer............................................................................................................................................ 116

APPLICATION MENUS

Navigation Buttons....................................................................................................................... 120

Main Menus ................................................................................................................................. 123

Reviewing and Calling Recently Called Numbers........................................................................ 124

Reviewing and Calling Recently Received Numbers ................................................................... 125

Reviewing and Calling Speed Dial Numbers................................................................................ 126

Reviewing and Calling Numbers by Name................................................................................... 127

Setting Forward Type and Number .............................................................................................. 129

Setting Alarm Reminders ............................................................................................................. 131

ANNEX

Troubleshooting ........................................................................................................................... 134

Product Specifications.................................................................................................................. 136

Download from Www.Somanuals.com. All Manuals Search And Download.

PREPARATION

Main Features..........................................................................................8

Checking Parts in the Package................................................................10

Front View of the DS-5021D / 5014D.......................................................11

Bottom View of the DS-5021D / 5014D....................................................14

Connecting Lines to the Phone................................................................18

Download from Www.Somanuals.com. All Manuals Search And Download.

Main Features

Application menu

This button allows you to access the digital phone’s menu functions. The

menu functions include the recent outgoing call log, incoming call log,

system directory functions, transferring incoming calls, inquiry of speed

dial numbers, and alarm function.

Speed Dial

Pickup

For frequently used phone numbers, you can press one speed dial

button to make a call to the speed dial number.

You can answer a call at another extension.

Automatic Redial/Retry

When your call is important but your party is busy on another call, you

can use automatic redial/retry function. The digital phone redials the

called number automatically until your party is free to take your call.

Hold

You can use the Hold feature when you need something or another call

arrives. Use this button to temporarily hold the current call until you are

ready to resume the call. You can even pickup a held call at another

station.

Download from Www.Somanuals.com. All Manuals Search And Download.

Conference Calls

Call Forwarding

This button is used when multiple parties need to be connected

simultaneously during a phone conversation. Up to five parties including

you can be connected in a conference call.

If you cannot answer an incoming call, the call can be forwarded to

another extension(unconditionally, while you are busy on a call,

or when you are away from your phone).

Do Not Disturb

When you do not want to be disturbed, the DND function can be set to

block incoming calls and the phone will not ring. Your calls can be

forwarded to another station when you do not wish to be disturbed.

Paging

If you have an urgent announcement to make, or you wish to locate a

colleague, you can page through the speaker of other stations, or

through optional external speakers.

Call ID

When there is an incoming call, the caller ID or name will be displayed

on the LCD screen. You can see who is calling before answering the

call and respond accordingly.

Download from Www.Somanuals.com. All Manuals Search And Download.

Checking Parts in the Package

Handset

Dual–Jack Modular Line

DS-5021D

User Guide

Phone Stand

NOTE

Please contact your Authorised Samsung Reseller if any item above is missing or damaged.

Download from Www.Somanuals.com. All Manuals Search And Download.

Front View of the DS-5021D / 5014D

DS-5021D

DS-5014D

(Programmable Buttons : 21)

(Programmable Buttons : 14)

Programmable Buttons

Soft Buttons

Scroll Button

Status Indicator

Speaker

LCD screen

Volume Button

Redial Button

Conference Button

Navigation Buttons

Dial Buttons

Speaker Button

Hold Button

Transfer Button

Microphone

Download from Www.Somanuals.com. All Manuals Search And Download.

Part Name and Features

Programmable Buttons

The DS-5021D digital phone has 21 programmable buttons and the DS-5014D digital

phone has 14 programmable buttons. The programmable buttons allow you to activate

desired functions or telephone numbers with a single button press.

Among the programmable buttons, the functions of 3 buttons are pre-set as follows.

- Message Button

When someone has left you a message this button’s LED blinks.

- Call1, Call2 Buttons

While the hold or conference functions are in use, the corresponding button’s LED

blinks. Up to 6 call buttons can be set. By default 2 call buttons are set.

Soft Buttons

If the Scroll button is pressed, the function menus appear on the LCD screen. The Soft

buttons can be used to select the desired menu from the function menus displayed.

Scroll Button

This button is used to activate the function menu on the LCD screen when in the idle

condition. If this Scroll button is pressed, 3 menus [CALL, OTHER, ANS] will be displayed

on the LCD screen.

Status Indicator

The indicator shows the status of the phone with 3 colours : red, green and yellow.

LCD screen

The LCD screen shows the processing status and progress of a call, in addition to

the various function menus depending on the status of the phone.

Volume Button

The volume button is used to control the volume of the phone handset, speakerphone,

ringer, background music and voice announcements.

Redial Button

Pressing this button dials the last phone number that you just called or allows you to view

up to 10 previously dialled calls.

Download from Www.Somanuals.com. All Manuals Search And Download.

Conference Button

This button allows you to set up a conference call for up to 5 people, including you.

Navigation Buttons

This button allows you to access the phone’s menu functions. The menu functions

Include the recent outgoing call log, incoming call log, system directory functions,

transferring incoming calls, inquiry of speed dial numbers, and alarm function.

Microphone

On the right side of speaker button, a microphone is located under a small hole in

the plastic casing. You use the microphone in speakerphone mode to speak to your caller.

Transfer Button

This button is used in the following cases:

- When transferring your current call to other extension, extension group or externally.

- During a screened transfer pressing the transfer button allows you to toggle between

the original caller and station user you wish to transfer the caller to.

- To enter station based programming options.

Hold Button

The hold button is used to place an existing call on hold and return to the call at a later

time without hanging-up.

Speaker Button

This is used when you wish to use the phone’s speakerphone.

Dial Buttons

The dial buttons are used to input digits, and is made up of 10 digits [0]-[9] and [*], [#]

buttons. Also, if a dial button is pressed for a longer duration, the corresponding personal

speed dial number can be dialled.

Speaker

You can hear call status tones and announcements over the phone’s speaker.

Download from Www.Somanuals.com. All Manuals Search And Download.

Bottom View of the DS-5021D / 5014D

Groove for the Desk Stand

Wall Mounting Holes

Phone Line

Connection Port

Expansion Module

Handset

Connection

Port

Groove for the Wall Mounting Stand

Download from Www.Somanuals.com. All Manuals Search And Download.

Part Name and Features

Wall Mounting Holes

When used as a wall mounting phone, these 2 holes are used to secure the phone on

screws that are installed in the wall.

Groove for the Desk Stand

When used as the desk phone, assemble the phone stand into these grooves.

Expansion Module

Plug the KDB module into this module and secure with the two screws provided.

Groove for the Wall Mounting Stand

When used as a wall-mounting phone, assemble the phone stand into these grooves.

Handset Connection Port

Plug the handset cord into this port marked with the

symbol.

Phone Line Connection Port

Connect the phone line cord.

Download from Www.Somanuals.com. All Manuals Search And Download.

Additional Module

As the additional modules that can be connected to the DS-5021D/5014D phones and provide

various functions, there are KDB-D/KDB-S/KDB-F for the modules types. The acoustic optic

modulator(AOM) can be also connected to the DS-5021D/5014D phone.

Module Type

Functions

KDB-D

KDB-S

KDB-F

Can connect the digital extension device.(Supplying the DLI Port)

Can connect a regular phone with a wireless phone.(Supplying the SLI port)

Changes the speakerphone mode to the full duplex and provides an enhanced

function.

AOM

Including 64 programmable buttons, this module can be connected to the

DS-5021D/5014D phone.

KDB

The DS-5021D/5014D phone has 3 types of KDB module, such as KDB-D/KDB-S/KDB-F,

and one of these can be installed in the phone. If the KDB module is installed, the phone

function can be enhanced, and depending on the module types, the number of local ports can

be increased. The shape of KDB module is shown below.

Download from Www.Somanuals.com. All Manuals Search And Download.

KDB-D

If the phone is added to the DLI(Digital Line Interface) port that supports 2B+D, the KDB-D module

can be installed. The KDB-D module provides the DLI port, so it connects the digital extension

devices, such as a digital phone or 64-button module.

KDB-S

If the phone is added to the DLI(Digital Line Interface) port that supports 2B+D, the KDB-S module can

be installed. The KDB-S provides the SLI(Single Line Interface) port that can connect a wireless phone

with a regular phone.

KDB-F

The standard mode of speakerphone in DS-5021D/5014D phone is ‘Half Duplex’. The half duplex

means that it can communicate in both directions but only one way at a time. The KDB-F enhances the

speakerphone mode to the full duplex, so it can provide better communication. Connecting up to 3

external microphones to the KDB-F module, a conference can use this in a very convenient way. To use

this function, the phone shall have the pre-programmed EXTMIC button.

AOM

There is AOM(Add On Module) other than the KDB modules, as for the additional modules

that provide various functions by connecting to the DS-5021D/5014D phone.

The AOM is a button expansion box that is composed of programmable buttons only. The

DS-5021D/5014D phone can connect AOM of 64 buttons. If the AOM module is installed, that

means more programmable buttons are added. Then more functions can be registered for

convenient use.

Download from Www.Somanuals.com. All Manuals Search And Download.

Connecting Lines to the Phone

1 Connect the handset cord to the port marked with the handset symbol.

2 Connect the line cord to the phone line connection port.

Download from Www.Somanuals.com. All Manuals Search And Download.

Using the Desktop Stand

If the phone needs to be used in a desktop environment, insert the desktop stand into the

two side holes, which are located at the rear of the phone, and push it in the upward direction,

as shown in the figure below.

When used as the wall mounting Phone

Assemble the stand into the left/right slots that are located in the lower section of the base.

Place the two holes for wall mounting on screws that are installed on the wall.

Download from Www.Somanuals.com. All Manuals Search And Download.

When used as a wall mounted phone, the location of the handset hook should be

changed so that the handset can be secured. Take out the handset hook, flip it over

and then insert the hook back into the hook holder as shown.

Download from Www.Somanuals.com. All Manuals Search And Download.

Adding a KDB Module

1 In the center of the bottom panel, there is an expansion module that can install KDB.

Two connectors are covered with the plastic cover, which shall be removed in order

to install the KDB module.

Plastic Cover

2 After removing the cover, plug in the KDB module and secure with the two screws

provided.

KDB

Download from Www.Somanuals.com. All Manuals Search And Download.

Adding an AOM

1 Connect the DLI(Digital Line Interface) cable on the main system to the DLI port at the

bottom of AOM. At this time, the AOM extension pair shall be assigned at the telephone

system in order to use AOM.

2 Prepare the following AOM connectors and 4 screws that are provided with

AOM itself.

3 Connect AOM to the phone by using the AOM connector. Place the AOM connector

over two screw holes in the right side of AOM and the other two screw holes at the

side of DS-5021D/5014D line cord port. Then tighten those screws.

AOM

DLI port

Download from Www.Somanuals.com. All Manuals Search And Download.

THINGS YOU SHOULD KNOW

About Stations and Trunk Lines ...............................................................24

Selecting System Functions.....................................................................25

Entering Characters.................................................................................30

Configuring My Phone .............................................................................32

Volume Adjustment..................................................................................37

Types of Signal Tone................................................................................39

Telephone Status Indicator.......................................................................40

Button LED ..............................................................................................40

Download from Www.Somanuals.com. All Manuals Search And Download.

About Stations and Trunk Lines

A station is a digital or IP phone or standard telephone connected to the OfficeServ system

A trunk line is directly connected to your phone company’s telephone network. It allows you

to make telephone calls to parties outside your office(for example, your home) or to receive

incoming calls from external parties.

Download from Www.Somanuals.com. All Manuals Search And Download.

Selecting System Functions

To use the functions of the OfficeServ system you can: press the programmable button that is

registered with the required function, select the function by using the Scroll button and 3 Soft

buttons that are underneath the LCD screen or dial the function code.

For example, if the callback function is required, find the programmable button with this function

first. If this button doesn’t exist, then press the Soft button corresponding to the location of [CBK]

on the LCD screen.

Using the Scroll / Soft Button

The Scroll button is used to display the function menu on the LCD screen. If the Scroll button is

pressed, the LCD screen will show three menus such as [CALL], [OTHER], and [ANS] in a row. If the

Scroll button is pressed again, another menu appears.

Three Soft buttons are located underneath the LCD screen.

Among three Soft buttons, the one on the left is called the left Soft button, and the one in the

middle is called the middle Soft button, and finally the one on the right is called the right Soft

button.

1 Press the Scroll button once when the phone is

in the idle state and the LCD screen will show the screen.

2 First, select one of the main menus ; [CALL], [OTHER],

or [ANS]. To select the [CALL] menu, press the left Soft

button, to select the [OTHER] menu, press the middle

Soft button, and finally to select the [ANS] menu, press

the right Soft button.

Download from Www.Somanuals.com. All Manuals Search And Download.

3 Keep pressing the Scroll button until the desired function

shows up. If there is a Æ symbol displayed, it means that

additional menus are available.

4 If the desired function appears on the LCD screen, select

it by using the Soft button associated with the desired

function.

Using the Function Code

Many of the OfficeServ system functions can be invoked by dialling function codes.

Please refer to the table below for the default function codes(these maybe changed in your

system.) Refer to your System Administrator.

Dial Button

Function

Dial Button

Function

Trunk access group number

Answer parked calls

55+0

55+1

55+2

55+3

Page internal zone 0

Page internal zone 1

Page internal zone 2

Page internal zone 3

10+xxx

Set calls on hold or clear on hold

12+xxx

Answer call on hold at another

station

Release door lock

Assign speed-dial number

Dial stored number

Redial

55+4

55+5

55+6

55+7

55+8

55 9

55+*

Page internal zone 4

Page external zone 1

Page external zone 2

Page external zone 3

Page external zone 4

Page all external zones

Page all zones

16+xxx

2xx

Station number

Cancel DND

3xx

400

401

Set DND

Answer transfer page

Clear alarm sensor

Clear DISAAlarm

Set Message No Ring

Cancel message

42+xxx

Download from Www.Somanuals.com. All Manuals Search And Download.

Dial Button

Function

Dial Button

Function

Set/Return message

Change to my station level

Cancel all call forwarding

Reserve connection to a busy

station/trunk line

600

Busy station Camp-on

Conference

601+xxx

602+xxx

603+xxx

604+xxx

Set Forward All Calls

Set Forward Busy

Set Forward No Ans

Set Forward Busy/No Ans

Group call pickup

Night ring answer

Voice Dialler

Enter account code

Set station message

Flash

500~529

53+grp+0

53+grp+1

54+zone

55+0

606 + xxx

Station group

Exclude group

681

Include group

682

Record Voice Dialler

Trunk line

Transfer page

7xx

Page all internal zones

Set Forward Follow me

Direct call pickup

Trunk group number

Attendant Console group

NOTE

If the table above does not have the desired function code or the function code does not match

with the desired function, the system’s numbering plan may have been changed ; please

consult with your System Administrator.

Download from Www.Somanuals.com. All Manuals Search And Download.

Assigning the Programmable Button Extenders

By adding an extender to some buttons, you can use the phone more conveniently.

For example, if the extender 4 is added to the [PAGE] button, when this button is pressed, it will

allow a page announcement to be made to stations in page zone 4. Refer to the following table to

select the extenders that can be assigned for each programmable button.

Button

Description

Director/Secretary

Direct Call Pick-up

Direct Station

Extenders

BOSS

1-4

Station or station group number

Required station numbers

FWRD

Call Forwarding

0=FWD Cancel, 1=FWD All, 2=FWD Busy, 3=FWD

No Answer, 4 FWD Busy/No Answer, 5=FWD DND

and-6=Follow Me

GPIK

GCONF

Group Call Pick-up

Conference group

Group In/Out

01-20

1-5

Required station group 5XX(X)

MMPG

PARK

PMSG

PAGE

Meet Me Page

0-9, *

Park Orbits

0-9

Programmed Message

Paging

01-20

0-9, *

Station Group Selection

Speed Dial

5XX(X)

SPD

Personal 00-49, or System 500-999

PERS(1), SYS(2) or STN(3)

Voice Mail Group(5XX)

DIR

Directory Name Dialling

Voice Mail Transfer

Download from Www.Somanuals.com. All Manuals Search And Download.

1 Press the [Transfer] button.

2 Press [1]►[0]►[7].

3 Select the programmable button that requires

an extender by using the [TVolumeS] button

to, scroll through programmable buttons

and then press the right Soft button,

or press the programmable button to

add an extender.

4 When the cursor comes to the input area

on the LCD panel, dial the required extender.

5 Save the extender by pressing the right or

left Soft button. Press the [Transfer] button

to finish programming.

Download from Www.Somanuals.com. All Manuals Search And Download.

Entering Characters

Using the dial buttons of this phone, you can easily enter/edit letters, numbers and

special characters.

Special Button Used

To enter letters of the alphabet the following special button is used.

- ‘A’ Button : Switch to capital/small letters when entering characters.

The ‘A’ button of the DS-5021D/5014D phone is located on the first button of the bottom

row of the programmable buttons below the LCD screen.

DS-5021D

An example for the DS-5021D is shown.

‘A’ Button

DS-5014D

An example for the DS-5014D is shown.

‘A’ Button

Download from Www.Somanuals.com. All Manuals Search And Download.

Entering Characters

Press the [TVolumeS] button to move the cursor and insert or modify the desired letter.

Press the [TVolumeS] button and move the cursor one space to the right to use the same

dial button letters as the previous letter used.

Procedures for entering characters are described below.

Enter the characters according to the table below. Press the ‘A’ button to switch between

capital and lower case letters.

Dial frequency

Dial button

)

Space

[

]

Space

(

]

”

[

)

;

{

}

→

’

Press the [#] button to enter special characters. Special characters are displayed in the

following order.

# ▶ space ▶ & ▶ ! ▶ : ▶ ? ▶ . ▶ , ▶ % ▶ $ ▶ - ▶ < ▶ > ▶ / ▶ =

▶ [ ▶ ] ▶ @ ▶ ^ ▶ ( ▶ ) ▶ _ ▶ + ▶ { ▶ } ▶ | ▶ ; ▶ ” ▶ → ▶ ’

Download from Www.Somanuals.com. All Manuals Search And Download.

Configuring My Phone

Allows you to set the feature preferences for your phone.

To Change the Passcode

The pre-assigned station passcode is 1234. You can change the station passcode if needed.

1 Press the [Transfer] button.

2 Press [1]►[0]►[1].

3 Enter the previous passcode.

4 Enter the new passcode. The passcode must

be a 4-digit number.

5 Re-enter the new passcode for confirmation.

If the passcode is entered correctly, a beep will be

heard twice. If four beeps are heard, it means that

the new passcode entry was unsuccessful.

Please re-enter the new passcode.

6 Save the new passcode by pressing the [Transfer] button.

Download from Www.Somanuals.com. All Manuals Search And Download.

Setting the Answer Mode

Intercom calls can be answered with one of three answer modes. A different answering mode

can be selected for

- [0] ANS MODE : the answer mode when answering intercom calls.

- [1] EXEC ANS : the answer mode when answering calls using the executive/secretary hot line.

You must be a designated Boss or Secretary for this option to be available.

1 Press the [Transfer] button.

2 Press [1]►[0]►[3].

3 Select the call type(ANS MODE or EXEC ANS) using

the [TVolumeS] button. Move the cursor by pressing

the right Soft button.

4 Press [0](Ring mode), [1](Auto Answer mode),

or [2](Voice Announce).

5 Press the [Transfer] button and save the selected entry.

NOTE

If your phones is programmed for the Voice Announce answering function, and Call Forwarding

No Answer is set, you must press the [Speaker] button or [Send] button to answer before the no

an answer timer expires. Otherwise, the call will be forwarded.

Download from Www.Somanuals.com. All Manuals Search And Download.

Using the Headset / Handset (Headset Operation)

The DS-5021D/5014D Digital phone user can switch between handset mode and headset mode.

In headset mode, you can answer or end a call by pressing the [Send] button or [End] button.

1 Press the [Transfer] button.

2 Press [1]►[1]►[0].

3 To use the handset, press [0]►[2]►[0], and to use

the headset, press [0]►[2]►[1].

4 Save the selected entry by pressing the

[Transfer] button.

Download from Www.Somanuals.com. All Manuals Search And Download.

Enabling / Disabling the Key Confirmation Tone

You can enable or disable a short confirmation tone whenever a dial button is pressed.

1 Press the [Transfer] button.

2 Press [1]►[1]►[0].

3 To use the key confirmation tone, press [0]►[4]►[1],

and to disable that the tone, press [0]►[4]►[0].

4 Save the selected entry by pressing the

[Transfer] button.

Download from Www.Somanuals.com. All Manuals Search And Download.

Pulse to Tone Changeover

When making an outside call on a dial pulse(mechanical)

line, press the [#] button. All digits dialled after the [#] button

will be sent as tones(electronic method).

Hot Keypad

The hot keypad allows you to make a call or activate the other functions of the OfficeServ system

by pressing the dial buttons or function keys directly, without picking up the handset or pressing

the [Speaker] button.

If the hot keypad function is turned off, you must pick up the handset or press the [Speaker] button

first.

1 Press the [Transfer] button.

2 Press [1]►[1]►[0].

3 To enable hot keypad, press [0]►[3]►[1], and to

disable, press [0]►[3]►[0].

4 Save the selected entry by pressing the

[Transfer] button.

Download from Www.Somanuals.com. All Manuals Search And Download.

Volume Adjustment

The [TVolumeS] button is used for adjusting the volume of the handset, speaker, and ringer.

Adjusting Handset Volume

1 During a call using the handset, press the [VolumeS]

button to increase the handset volume.

2 Press the [TVolume] button to decrease the handset

volume.

Download from Www.Somanuals.com. All Manuals Search And Download.

Adjusting Speaker Volume

1 During a call using the [Speaker] button, press the

[VolumeS] button to increase the speaker volume.

2 Press the [TVolume] button to decrease the speaker

volume.

Adjusting Ring Volume

1 To increase the ring volume, press the [VolumeS]

button while the phone is ringing.

2 To decrease the ring volume, press the [TVolume]

button while the phone is ringing.

Download from Www.Somanuals.com. All Manuals Search And Download.

Types of Signal Tone

The types of signal tone used in this telephone system are described in the following table.

SignalTone

Usages

Signal Interval

Name

al tone

A steady tone that indicates

you can begin dialling.

Ring back

tone

Indicates the station you

dialled is ringing.

Busy tone

Indicates the station you

dialled is busy.

Transfer tone

Indicates your call is being

held and you can dial

another station.

Confirmation

tone

Very short beeps that

indicate you have correctly

set or cancelled a system

feature.

Download from Www.Somanuals.com. All Manuals Search And Download.

Telephone Status Indicator

The status indicator turns on or off according to the telephone status.

Status of LCD Indicators

Functions

Busy/Off-hook

Steady red.

Extension Ring

Trunk Ring

Flashing red.

Flashing green.

Flashing yellow.

Flashing red.

Recalling

Message waiting

Calling Denied

Fast flashing red within 1 second interval.

Button LED

The [Transfer] button, [Hold] button, and [Speaker] button have a LED that turns on or

off according to the phone status.

Button LED

LED Status

Function

Steady red

When ‘Forward All Calls’ is set or a Follow me has been set.

Flashing red

Steady red

When the phone is locked for any outgoing Trunk call.

When the entire phone is locked.

When the phone is used as a speakerphone.

Download from Www.Somanuals.com. All Manuals Search And Download.

BASIC FEATURES

Before Making / Answering a Call ............................................................42

Intercom Calls..........................................................................................43

Outside Calls ...........................................................................................49

Intercom / Outside Calls...........................................................................58

Download from Www.Somanuals.com. All Manuals Search And Download.

Before Making / Answering a Call

This section provides you with information on how to make or answer a call by using the handset

or speakerphone.

Calling Methods

Using a handset

This function allows you to lift the handset

and make a call.

Using a speakerphone

This function allows you to make a call through

the speakerphone without lifting the handset.

Call Answering Methods

Using a handset

This function allows you to lift the handset

and answer a call.

Using a speakerphone

This function allows you to answer a call through

the speakerphone without lifting the handset.

Download from Www.Somanuals.com. All Manuals Search And Download.

Intercom Calls

This function is used when you want to make a call to other stations.

Assigning the Names to Your Extension

You can assign a name of up to 11 letters to your extension.

This allows other extension users with display stations to call you using the directory dial

feature and to see your name when you call them.

1 Press the [Transfer] button.

2 Press [1]►[0]►[4].

3 Enter the name.

Refer to the ‘Things You Should Know’ in this

guide for entering characters.

4 Save the name by pressing the [Transfer] button.

Download from Www.Somanuals.com. All Manuals Search And Download.

Calling an Extension Number

1 Pick up the handset and check for dial tone.

2 Dial the extension number or station group number.

Wait until the other party answers the call.

If a short signal tone(not a ringing tone) is heard,

the receiving extension has set up the Voice Announce

or Automatic Answer function.

3 Replace the handset or press the [End] button

to finish the call.

NOTE

If you have a [DSS] button assigned to an extension number or station group, press this button

instead of dialling the corresponding station number.

Download from Www.Somanuals.com. All Manuals Search And Download.

Answering an Intercom Call

1 When the phone rings, pick up the handset

or press the [Speaker] button or [Send] button.

2 To finish the call replace the handset or press

either the [Speaker] or [End] button.

Voice Page Announce Mode (Intercom Calls Only)

When another station calls you, a short signal tone will be heard followed by the caller’s

announcement.

1 To answer the call, pick up the handset

or press the [Send] button.

2 To end the call, replace the handset or press either

the [End] or [Speaker] button.

Download from Www.Somanuals.com. All Manuals Search And Download.

Automatic Answer Mode (Intercom Calls Only)

When another station calls you, a short signal tone will be heard and then the phone

automatically answers the call.

1 The microphone and speaker are turned on and

you can communicate hands-free.

2 For a private conversation, lift the handset.

3 To end the call, replace the handset or press either

the [End] or [Speaker] button.

Download from Www.Somanuals.com. All Manuals Search And Download.

Busy Station Callback

When the called station is busy, you can set a busy station callback. When the busy station

becomes free, your phone will ring. If you pick up the phone, the other station will

begin to ring.

1 When you hear a busy signal, press the [CBK] button

or press [4]►[4]. Or, press the Soft button corresponding

to [CBK] on the LCD panel.

2 When you hear the confirmation signal, replace

the handset.

3 When the reserved station becomes free, your

phone rings. The ‘CALL BACK’ message will appear

on the LCD screen.

4 Lift the handset or press the [Speaker] or [Send]

button to call the current idle station.

5 To end the call, replace the handset or press either

the [Speaker] or [End] button.

NOTE

If you do not answer the Callback within 30 seconds, the callback will be cancelled. If a callback

is set up, the [CBK] button’s LED, if programmed, will light.

Download from Www.Somanuals.com. All Manuals Search And Download.

Busy Station Camp-On

When you call another station and receive a busy signal, you can give the called station off-hook

ring tone and wait for a little while.

1 Press the [CAMP] button or press [4]►[5].

Or, press the Soft button corresponding to the [CAMP]

on the LCD screen.

2 The called station will receive off-hook ring tone

repeated every few seconds and an available

[Call] button will flash to indicate your call is waiting.

3 Wait for the called party to answer.

The called station must release its first call or place

it on hold before answering your camp-on.

Calling Your System Operator

Press [9] to call your system operator or operator

group. If you want to call a specific operator,

dial that person’s extension number.

Download from Www.Somanuals.com. All Manuals Search And Download.

Outside Calls

This function is used when you want to make an external call using any available trunk line.

Calling Outside numbers

You can use a handset or speakerphone when calling an external number.

To make an external call with a handset, follow the procedures below.

1 Pick up the handset.

2 Press the trunk or trunk group button or dial the

trunk group access code(e.g., 0).

3 Dial the telephone number you want to call.

4 Finish your call by replacing the handset or pressing

the [End] button.

NOTE

If the hot keypad feature is used, you can make an external call without picking up a handset by

dialling the trunk access code.

Download from Www.Somanuals.com. All Manuals Search And Download.

To make an external call with a speakerphone, follow the procedures below.

1 Press the [Speaker] button.

2 Press the trunk line or dial the trunk access code.

3 Dial the telephone number.

4 Finish the call, by pressing the [Speaker] button.

NOTE

If the LCR(Least Cost Routing) feature is enabled on the OfficeServ system, press the [LCR]

button or dial the LCR access code.

Download from Www.Somanuals.com. All Manuals Search And Download.

Authorization Code and Account Code

Authorization Code

If your OfficeServ system is programmed to require

you to enter an authorization code before making

a call, press [ ] plus a valid code before selecting

a trunk line.

Account Code

If your OfficeServ system is programmed to require

you to enter an account code before making a call,

press the [ACCT] button or press [4]►[7] plus a valid

code, press the [ACCT] button again and then select

a trunk line.

NOTE

Ask your System Administrator for more information on authorization codes and account

codes.

Answering an Outside Call

If you lift up the handset when the phone is ringing,

you are automatically connected to the ringing call.

Or, press the [Send] button to automatically answer

on the speakerphone.

NOTE

If a call is flashing at your phone but not ringing, you must press the flashing button to answer.

Download from Www.Somanuals.com. All Manuals Search And Download.

Universal Answer

External calls may be programmed to ring through

an external speaker. In this case, press [6]►[7] or the

press [UA] button to answer the call.

New Call

Press the [NEW] button to disconnect your existing

call, wait for dial tone and then make a new call

on the same line. If this [NEW] button does not appear

on your phone, press the Soft button corresponding

to [NEW] on the LCD screen.

Busy Line Queuing With Callback

If there are no available trunk lines, you will hear busy tone when you try to make an external

call, you can set a callback. When a line becomes free, your phone will ring. You can reserve

up to 5 callbacks for extension or trunk calls.

1 If you receive a busy tone when trying to access a trunk

line, press the [CBK] button or press [4]►[4].

Or, press the Soft button corresponding to [CBK] on the

LCD screen.

2 When confirmation tone is heard, put down the handset.

Download from Www.Somanuals.com. All Manuals Search And Download.

3 When the line becomes free, the system will call

you back.

4 Lift the handset or press the [Send] button to respond

to the Callback. Wait for dial tone and dial the telephone

number or speed dial number again.

NOTE

A callback will be cancelled if not answered within 30 seconds. If you have set a callback, your

[CBK] button’s LED, if programmed, will light.

Cancelling Callback

A maximum of 5 callbacks can be set for extensions or external calls lines at the same time.

To cancel a callback, follow the procedure below.

1 Press the [CBK] button or press [4]►[4].

You will hear confirmation tone.

2 Press the [Hold] button. This will cancel the oldest

callback that you have set.

Download from Www.Somanuals.com. All Manuals Search And Download.

Redial

To redial the last telephone number you dialled, press the [Send] button for approximately 2

seconds or press [1][9].

Pressing the [Redial] key will give you the option to review up to 10 of your previously dialled

external numbers.

1 Press the [Redial] button.

2 Use the direction buttons or the [TVolumeS] button

to select the required number to redial and press

the Soft button corresponding to [Dial].

3 To review details about the previous call prior to dialling

it, press the Soft button corresponding to [NND].

4 Press the [Redial] button twice to automatically redial

the last number you dialled.

NOTE

- If the hot keypad feature is turned off, you have to lift up the handset first or press the

[Speaker] button before you begin using the redial feature.

- Redial does not apply to intercom calls.

Download from Www.Somanuals.com. All Manuals Search And Download.

Save Number with Redial

1 To save the number you just dialled for later use,

press the [SAVE] button before hanging up.

2 This saved number can be redialled at any time by

pressing the [SNR] button or dialling [1]►[7].

The same external trunk line will be selected for you.

NOTE

- The saved telephone number will be saved in memory until you save another number.

- Saved Number Redial does not apply to intercom calls.

Download from Www.Somanuals.com. All Manuals Search And Download.

Automatic Redial / Retry

When you make an outside call and receive a busy signal, the OfficeServ system can automatically

redial the number for you. It will automatically redial at a pre-programmed interval for up to 99

attempts.

1 When you hear a busy signal, press the [RETRY]

button or press the Soft button corresponding to

[RETRY] on the LCD screen.

2 The system will reserve the line and automatically

redial the same number for you. You will hear the

call progress tones through the speaker. At this time,

the microphone is muted.

3 When the called party answers, you must pick up

the handset or press the [Speaker] or [Send] button

before you begin speaking.

You must answer within 10 seconds.

NOTE

- If you make another call, auto-redial is cancelled.

- To cancel a retry, lift and replace the handset.

Download from Www.Somanuals.com. All Manuals Search And Download.

Call Park

You can park an outside call in one of 10 ‘parking orbits’.

1 Press the [PARK] button.

Or, press the Soft button corresponding to [PARK]

on the LCD screen.

2 Dial the orbit number required, [0]-[9] ; the [PARK]

button will flash.

Or, press a dedicated [PARK] button ; the [PARK ]

button will also flash.

To have the call ’parked’ picked up by another station,

notify the station user of the parking orbit number.

3 To pick up the parked call, press the [PARK] button

followed by the required orbit number or press

the flashing [PARK] button.

Download from Www.Somanuals.com. All Manuals Search And Download.

Intercom / Outside Calls

Holding a Call

You can temporarily suspend a conversation without ending the call by placing the call on hold.

Or, when another call is received, you can put your first call on hold and answer the new call.

You can simply press the button on hold again to resume the conversation.

The types of hold available are system hold(general hold), automatic hold, exclusive hold, and

consultation hold.

System Hold

1 While you are engaged in a conversation, press

the [Hold] button.

2 The call on hold will flash green on your phone

and this line will flash red on other stations.

3 To return to the held call.

Press the line button. The green LED will stop flashing.

4 Resume your conversation with the other party.

NOTE

While you are on a call, pressing a trunk line button or flashing Call button will automatically

put your first call on hold and connect you to the new call. Refer below.

Download from Www.Somanuals.com. All Manuals Search And Download.

Automatic Hold

With Automatic Hold set, when you are answering an outside call, pressing the trunk line

or flashing Call button will automatically put your outside call on hold and connect you to

the next call. You can set Automatic hold on your phone by following the procedure below.

1 Press the [Transfer] button.

2 Press [1]►[1]►[0].

3 To use this function, press [0]►[0]►[1], and if this

function is not required, press [0]►[0]►[0].

4 Press the [Transfer] button to save the selected item.

NOTE

Intercom calls will be placed on hold by pressing the [Hold] or [Transfer] button. If you press

another trunk line button or flashing Call button while you are on an intercom call, the intercom

will be disconnected.

Download from Www.Somanuals.com. All Manuals Search And Download.

Exclusive Hold

To place an outside call on hold exclusively so that other users cannot get it.

1 Press the [Hold] button twice.

2 The call will flash green on your phone and this line

will show a steady red light on other stations.

3 To retrieve the call on hold, press the flashing green

line button or press the [Hold] button.

NOTE

Intercom calls will always be placed on exclusive hold.

Download from Www.Somanuals.com. All Manuals Search And Download.

Consultation Hold

When you are talking to an external caller and it is necessary to consult with another

extension.

1 Press the [Transfer] button ; you will hear transfer

dial tone. Your outside call is placed on Transfer hold.

2 Dial the extension number.

3 Consult with the internal party.

4 Press the [Transfer] button to return to the outside

party or to hang up to transfer the call.

NOTE

Repeatedly pressing the [Transfer] button will toggle between the outside party and internal

extension.

Download from Www.Somanuals.com. All Manuals Search And Download.

Hold Recall

1 If you leave a call on hold longer than the system

hold timer allows, it will recall your station.

At this time, the call button on hold will have a slow

flashing amber light. If you do not answer this recall

within a pre-programmed period of time, it may go to

the system operator depending upon your OfficeServ

system programming.

2 When your phone rings, lift the handset or press

the [Send] button to answer the recall.

Retrieving Calls Held at Another Station

1 When a line is on system hold, the line will have

a flashing red light. To retrieve the call on hold,

press the line button with the red flashing light.

2 When a line is on hold and it does not appear on

your phone, press [1]►[2] plus the line number or

the extension number of the station that placed

the call on hold.

Download from Www.Somanuals.com. All Manuals Search And Download.

Call Pickup

This section explains how to pickup a call that is ringing at another station.

Station Call Pickup

If a call rings on another station and you know the station number, you can answer the call

on your phone.

1 A call is ringing on another station.

2 Pick up the handset and listen for the dial tone.

3 Press [6]►[5].

4 Dial the station number that is ringing.

Download from Www.Somanuals.com. All Manuals Search And Download.

Group Call Pickup

Each station can be assigned to a call pickup group. Refer to your System Administrator for

details on your pick up group.

1 When a call is ringing on another station assigned to

your pick up group.

2 Pick up the handset and check for dial tone.

3 Press [6]►[6].

4 Or press the flashing [GROUP PICKUP] button,

or press [GROUP PICKUP] button followed by

the related group number.

NOTE

- A group number(extender) can be assigned to the [GROUP PICKUP] button.

- Station Call Pickup and Group Call Pickup may not enable you to answer the recalls at stations

depending on the OfficeServ system programming. Refer to your Samsung Authorised Reseller

for further details.

Download from Www.Somanuals.com. All Manuals Search And Download.

Dialling by Directory Name

Each extension number or speed dial number can have a relevant directory name.

You can select the extension number or speed dial number from the list of directory names by

scrolling down in alphabetical order. This online directory allows you to make any extension call

or to find a speed dial number within just a few seconds.

1 Press the [DIR] button, or press the Soft button

related to [DIR] in the CALL menu.

2 Select the directory you wish to use, PERS(Personal,

Speed Dial Number), SYS(System Speed Dial Number)

or STN(Station Name).

3 Press the dial button that matches the first letter of

name that you wish to find.

4 Find the required name by using the [TVolumeS]

button.

5 Press the Soft button corresponding to [DIAL] on

the LCD screen to make the call to the selected number.

NOTE

To directly move to one of the directories, an extender can be added to [DIR] button.

[1] for the Personal Speed Dial list, [2] for the System Speed Dial list and [3] for the Station list.

Download from Www.Somanuals.com. All Manuals Search And Download.

Transferring Calls

You can transfer your call to another extension or return to the outside party.

1 While on a call, press the [Transfer] button.

Your call is automatically put on transfer hold.

2 Dial an extension or group number.

Or, press the [DSS] button or station group button.

Your call will be automatically put on transfer hold.

3 For blind transfer, hang up

when you hear ringing. Or, wait for the called party

to answer and advise him/her of the call.

Then hang up.

Reconnection with the Outside Party

If the transfer is refused and the called station hangs

up, you will be reconnected to the outside line.

Or, you can press the [Transfer] button to return to the

outside party.

Download from Www.Somanuals.com. All Manuals Search And Download.

Call Retransferring

If you wish to send the call to another extension

without waiting for the first station to hang up,

simply press another [DSS] button.

Or, press the CALL button or trunk line button to

return to the outside party and begin the transfer

process again.

NOTE

- When you are transferring a call to a station programmed for Voice Announce or Auto

Answer, the transferred call will always ring.

- After the internal party answers, you may alternate back and forth between the parties by

pressing the [Transfer] button.

- You cannot transfer an Intercom call by pressing the [DSS] button for the station required.

You must press the [Transfer] button first and then press the [DSS] button or dial the

destination extension number.

Transfer With Camp-On

When you are transferring a call to another station

and you receive a busy signal, you may camp the

call on to this station. So, when this station becomes

free, it can be connected to the transferred call.

Simply hang up when you hear a busy signal.

Then, the called party will be alerted by a call waiting

tone.

Download from Www.Somanuals.com. All Manuals Search And Download.

Transfer To Voice Mail

This feature is used to send a call directly to a voice mailbox. Your phone must have

a correctly programmed [VT] button to accomplish this.

1 Press the [VT] button while you are on a call.

Or, press the Soft button corresponding to [VT] on

the LCD screen.

2 Dial the mailbox number.

3 Hang up when dialling is completed.

Call Waiting

If an outside call or another station has camped-on to you, your phone will ring and the

waiting call’s LED will flash green.

1 Press the flashing button to answer the waiting call.

If your phone has the Automatic Hold feature set,

your current call will go on hold automatically.

2 If Automatic Hold is not set, press the [Hold] button

and then press the button with the flashing LED.

Or, finish the first call and hang up ; the waiting call

will ring your phone.

3 Lift the handset or press the [Send] button to answer.

Download from Www.Somanuals.com. All Manuals Search And Download.

Speed-Dial

You may assign any frequently used numbers to a personal speed dial number list for your station.

These personal speed dial numbers are in addition to the system Speed dial numbers available.

Speed dial numbers can be allocated to buttons which allow you to press the one touch speed dial

button to call the number.

Explanation of Special Feature Buttons

When programming speed dial numbers, the special feature buttons are used and they are

designated as A, B, C, D, E, and F buttons. Each special feature button is explained in the

following table.

A, B, C, D, E, and F buttons of the DS-5021D/5014D digital phone are the first 6 buttons in

the last row of the programmable buttons located below the LCD screen.

For example, the DS-5021D digital phone is shown below.

Button

Features

A Button

Not used.

B Button

C Button

D Button

To insert a FLASH(time loop break).

To insert a PAUSE.

To convert from the pulse dialling(mechanical method) to the tone dialing

(Electronic method).

E Button

Used to hide the numbers from showing up on the LCD screen.

Used to input a speed dial name.

F Button

Hold Button

To clear a speed dial number.

Download from Www.Somanuals.com. All Manuals Search And Download.

Programming the Speed Dial Numbers

Your station can be assigned up to fifty numbers, 00~49. Ask your System Administrator

for the number of speed dial numbers that have been assigned to your station.

To program the personal dial numbers,

1 Press the [Transfer] button and press [1]►[0]►[5],

without lifting the handset.

2 Select a free speed dial number location(00-49).

3 Dial either a specific trunk line number or the

trunk access code.

4 Dial the telephone number to be saved(maximum of

24 digits), including the #, *, FLASH, PAUSE, etc.

Press the special key [F] to enter a name for the Speed

dial number then press the special key [F] to return to

the speed dial entry menu again.

5 Press the [Transfer] button to save the number.

Or press the right Soft button and repeat steps 2 to 5.

Download from Www.Somanuals.com. All Manuals Search And Download.

Dialling Speed Dial Numbers

You can dial a speed dial number stored in the list of system speed dial numbers between

500-999 or the list of your personal number between 00-49 using the following procedure.

1 Press the [Memory] button or press [1]►[6],

without lifting the handset.

2 Dial the speed dial location number that is programmed

with the telephone number you wish to call.

3 The telephone number is automatically dialled for you.

Alternatively, to dial one of your first 10 personal speed dial numbers.

1 Without lifting the handset, press a dial button 0-9 for

approximately 2 Seconds.

2 The telephone number programmed in the

corresponding personal speed dial location(00-09)

will be dialled automatically.

Download from Www.Somanuals.com. All Manuals Search And Download.

Assigning a Name to the Speed Dial Button.

A name of 11 characters can be assigned for each speed dial button.

This name is used to dial the telephone number using the directory feature.

1 Press the [Transfer] button.

2 Press [1]►[0]►[6].

3 Press the speed dial number location to be

assigned with a name(00-49).

4 Enter a name. Refer to the ‘Things You Should Know’

in this manual for how to enter a letter.

5 Press the [Transfer] button to save the speed dial

name or the right Soft button to .enter further names

by repeating steps 3 to 5.

Download from Www.Somanuals.com. All Manuals Search And Download.

Programming One-touch Speed Dial Buttons

You can assign a frequently used number from the speed dial numbers to one of the

programmable keys on the phone for one touch speed dial use.

1 Without lifting up the handset, press the

[Transfer] button.

2 Press [1]►[0]►[7].

3 Locate a vacant [SPD] button using the

[VolumeS] button and press the right Soft button.

4 Dial the speed dial number location(00-49 or 500-999)

to be assigned for this button.

5 Press the [Transfer] button to save the selected

number.

6 If the one touch speed dial button is pressed,

a call is made to this saved speed dial number

automatically.

Download from Www.Somanuals.com. All Manuals Search And Download.

Using Chain Dialling

After a speed dial number is pressed, additional

numbers can be dialled manually or you can chain

together speed dial numbers.

After the first speed dial number, press the [Memory]

button or press [1]►[6] and then dial other speed dial

number location.

Or after the speed dial number is pressed, dial the

additional numbers manually.

Conference Calls

You can make a conference call of up to 5 parties including yourself. The OfficeServ system

also allows each station to pre assign up to 5 conference groups so you can set up a conference

call by pressing a single [Group Conference] programmable button. Refer to your System

Administrator to confirm that this option is available to you.

1 Press the [Conference] button while engaged in a

conversation. You will hear conference tone.

2 Make another call, either intercom or outside.

Press the [Conference] button and you will hear

conference Tone.

3 Make another call to add additional parties or press

the [Conference] button to join all parties into the

conference.

Then, Repeat the last step, until all other parties required

are connected.

Download from Www.Somanuals.com. All Manuals Search And Download.

4 To drop a person from your conference call, press

the [Conference] button and dial the extension or trunk

number that is to be dropped.

Press the [Conference] button again to re-establish

the conference.

NOTE

When attempting to add another person to the conference and you are not able to reach the

desired person, simply press the [Conference] button again.

Programming Conference Groups.

1 Press the [Transfer] button.

2 Press [1]►[1]►[8].

3 Select the required Conference Group number by using

the [TVolumeS] button and press the right Soft button.

Download from Www.Somanuals.com. All Manuals Search And Download.

4 Select ‘Name’ and press the right Soft button

to enter the Conference Group name.

Refer to the ‘Things You Should Know’ in this guide

for entering characters.

Press the right Soft button to save the name.

5 Using the [TVolumeS] button to select [MBR1~4]

and press the right Soft button.

6 Dial the extension number or outside telephone

number remembering to dial the trunk access code

first and press the right Soft button. Repeat steps

6 and 7 to add conference group members.

7 Save the settings by pressing the [Transfer] button.

To make a group conference call press the [GCONF]

button followed by the group number and the conference

will be setup automatically. If an extender has been

added to the [GCONF] button(1~5) just press the

[GCONF] programmable button.

Download from Www.Somanuals.com. All Manuals Search And Download.

CONVENIENT FEATURES

Do Not Disturb ........................................................................................... 78

Call Forwarding.......................................................................................... 80

Paging and Messaging .............................................................................. 88

Alarm Features ........................................................................................101

Use with the Door Phone.........................................................................105

Executive / Secretary Hot Line.................................................................107

Group Listening .......................................................................................108

Account Code ..........................................................................................109

Locking Your Phone.................................................................................110

Off-Hook Voice Announcement................................................................111

In Group / Out Of Group ..........................................................................113

Mute.........................................................................................................114

Background Music ...................................................................................115

Timer........................................................................................................116

Ring Preference.......................................................................................118

Download from Www.Somanuals.com. All Manuals Search And Download.

Do Not Disturb

When Do Not Disturb is registered, you can block incoming calls to your phone yet still use

the phone for outgoing calls.

Setting Do Not Disturb

1 Press the [DND] button or press [4]►[0]►[1] while

on-hook, or select [DND] from the LCD screen using

the Scroll button and [Other] Soft button.

2 The status indicator and/or [DND] button LED flashes

to inform you that the Do Not Disturb mode is set.

NOTE

- When the phone is set in the Do Not Disturb mode, the phone status indicator(LED above the

LCD) flashes indicating that the Do Not Disturb mode is set.

- If a Forward DND destination has been set, all incoming calls will be forwarded to that

destination when DND is enabled.

Download from Www.Somanuals.com. All Manuals Search And Download.

Cancelling Do Not Disturb

The procedure for cancelling the Do Not Disturb mode is described below.

1 Check if the status indicator is flashing.

2 Press the [DND] button or press [4]►[0]►[0].

3 The status indicator goes off.

One Time DND

If you do not wish to be disturbed while you are on

a call, press the [DND] button and set the station to

Do Not Disturb. When you complete the call, the Do

Not Disturb mode is automatically cancelled and new

calls will be received.

A [DND] button is needed to use this feature.

Download from Www.Somanuals.com. All Manuals Search And Download.

Call Forwarding

This section explains various call forwarding features available on your OfficeServ system.

Call Forward Option

You can verify or change the Call Forward settings and the number specified for forwarding

from the LCD screen of your phone. Enabling Call Forwarding can also be achieved using

the dial buttons or the Forward Set Menu.

1 Press the [Transfer] button.

2 Press [1]►[0]►[2].

3 Select the Call Forward option by dialling from [0]

to [5], or by using the [TVolumeS] button.

4 Press the right Soft button to move the cursor.

5 Dial the station, station group, or external number

remembering to insert the trunk access code prior

to the external number.

Download from Www.Somanuals.com. All Manuals Search And Download.

6 Press the right Soft button to move the cursor.

7 Press [1] to enable call forwarding to the destination,

or press the [TVolumeS] button and select between

[YES] or [NO].

8 Press the [Transfer] button to save and exit.

Forwarding Calls

You can forward calls to another station, station group,

or an external number.

Programming procedures for various types of forwarding

calls are described in detail next. If your phone has

the FWD ALL, FWD BUSY, and FWD NO ANSWER

FWD BUSY/NO ANSWER buttons, you can forward

calls by pressing one of these buttons.

In this case, a red LED is lit on the button indicating which

call forward option is enabled.

In order to cancel all forward call options, lift the handset

and press [6]►[0]►[0].

Download from Www.Somanuals.com. All Manuals Search And Download.

Forwarding All Calls

You can forward all your calls to another internal, station group or external number.

1 Press [6]►[0]►[1].

2 Dial the station number, group number, or external

number. Remember to insert the trunk access code

prior to entering the external number.

3 Hang up after the confirmation tone is received.

NOTE

- The station receiving a forwarded call can transfer the call back to the forwarding station.

This feature is very useful when you are expecting an important call and do not want to be

disturbed.

- If you set your phone to Forward All Calls, and you do not have a [FORWARD ALL] button

the [Transfer] button will light. This indicates that your phone is set to Forward All Calls.

Download from Www.Somanuals.com. All Manuals Search And Download.

Forward Busy

When you are busy on a call, incoming calls can be forwarded to another station, station group

or an external number.

1 Press [6]►[0]►[2].

2 Dial the station number, group number, or external

number. Remember to insert the trunk access code

prior to entering the external number.

3 Hang up after the confirmation tone is received.

Download from Www.Somanuals.com. All Manuals Search And Download.

Forward No Answer

Calls can be forwarded when you are not available to answer the call.

1 Press [6]►[0]►[3].

2 Dial the station number, group number, or external

number. Remember to insert the trunk access code

prior to entering the external number.

3 Hang up after the confirmation tone is received.

Download from Www.Somanuals.com. All Manuals Search And Download.

Forward Busy / No Answer

When the Forward Busy(FWD BUSY) and Forward No Answer(FWD NOANS) destinations are both

set, you may enable both these options simultaneously.

When you are busy, calls will be transferred to the number specified in Forward Busy destination.

If you do not answer, the calls will be forwarded to the Forward No Answer destination.

1 Press [6]►[0]►[4].

2 Hang up after the confirmation tone is received.

Forward When DND is Set

You can set a forward destination for those times you need to set Do Not Disturb.

1 Press [6]►[0]►[5].

2 Dial the station number, group number, or external

number. Remember to insert the trunk access code

prior to entering the external number.

3 Hang up after the confirmation tone is received.

When you enable DND on your phone, all calls will

be forwarded to the destination set above.

Download from Www.Somanuals.com. All Manuals Search And Download.

Forward Follow Me

All incoming calls to your phone can be forwarded to the station you are currently using.

In addition, you can arrange for calls to another station to be forwarded to your phone

(Remote Forwarding).

To forward all calls to your phone to the station you are currently using:

1 Press [6]►[0]►[6] at the station you are using.

‘enter the station to follow from’ is displayed.

2 Dial the station number of your phone.

3 Hang up after the confirmation tone is received.

Download from Www.Somanuals.com. All Manuals Search And Download.

To forward calls from a specific station to your phone (Remote Forwarding):

1 Press [6]►[0]►[6].

‘enter the station to follow from’ is displayed.

2 Dial the station number.

3 Hang up after the confirmation tone is received.

Download from Www.Somanuals.com. All Manuals Search And Download.

Paging and Messaging

This section explains how to use the OfficeServ paging and messaging functions.

NOTE

- You must use the phone handset when paging.

- If you are a frequent user of paging you can have a dedicated page zone button as one of

your programmable buttons, making it unnecessary to press the [PAGE] button followed

by the zone number.

Internal Page

You can make a page announcement through the station speakers.

There are 5 internal zones 0-4.

1 Pick up the handset and check for dial tone.

2 Press the [PAGE] button or press [5]►[5], or select

[PAGE] from the LCD screen by using the Scroll

button and Soft buttons.

3 Select a zone number from [0], [1], [2], [3], and [4].

4 Start your announcement after receiving confirmation

tone.

5 Hang up after paging.

Download from Www.Somanuals.com. All Manuals Search And Download.

External Page

You can page externally through optional external speakers.

There are 4 external zones 5-8 and [9] for all external zones.

1 Pick up the handset and check for dial tone.

2 Press the [PAGE] button or [5]►[5], or select [PAGE]

from the LCD screen by using the Scroll button and

Soft buttons.

3 Select a zone number from [5], [6], [7], and [8],

or page all external zones by dialling [9].

4 Start your announcement after receiving

confirmation tone.

5 Hang up after paging.

Download from Www.Somanuals.com. All Manuals Search And Download.

All Page

You can also page all external zones and internal page zone 0 simultaneously.

1 Pick up the handset and check the dial tone.

2 Press the [PAGE] button or [5]►[5], or select

[PAGE] from the LCD screen by using the Scroll

button and Soft buttons.

3 Press the [*] or [ALL PAGE] button.

4 Start your announcement after receiving

confirmation tone.

5 Hang up after paging.

Download from Www.Somanuals.com. All Manuals Search And Download.

Meet Me Page : MMPG

1 Pick up the handset and check for dial tone.

2 Press the [MMPG] button or [5]►[4], or select

[MMPG] from the LCD screen using the Scroll

button and Soft buttons.

3 Dial the required zone number.

4 After receiving the confirmation tone instruct

the other party to press [5]►[6].

5 Press the [WAIT] or [Transfer] button.

6 Hold the handset until the other party enters the

page answer code([5]►[6]).

7 The call is automatically connected when the other

party enters the page answer code.

Download from Www.Somanuals.com. All Manuals Search And Download.

Call Park and Page

You can transfer an external call to another person by parking the call and notifying the other

person of the call via paging. This function is useful in a factory or in a large office when

the called person is away from their workstation.

1 Press the [PAGE] button while connected to the call

and the call is automatically on hold.

You can also select [PAGE] from the LCD screen using

the Soft button.

2 Dial the appropriate page zone number to notify that

the call is parked and to inform the required party of

your station number or the calling trunk number.

3 Hang up.

Download from Www.Somanuals.com. All Manuals Search And Download.

Retrieving the parked call

1 Press the [PARK] button or press [1]►[0], and enter

the announced number.

You can also enter the announced number after

selecting [PARK] from the LCD screen.

2 You will be connected to the Parked call.

NOTE

If the parked call is not retrieved within the pre-programmed time, the parked call will recall to

your phone, an amber light will blink slowly on the Call or trunk button LED. You cannot park

and page intercom calls.

Download from Www.Somanuals.com. All Manuals Search And Download.

Rejoining a Page

With this option, you can listen to the latter part of a page announcement after finishing a call.

1 Press the [Transfer] button or [1]►[1]►[0].

2 Press [0]►[5]►[1] to enable this option,

and [0]►[5]►[0] to disable it.

3 Press the [Transfer] button to save the setting.

Download from Www.Somanuals.com. All Manuals Search And Download.

Setting a Message Indication

You can leave a message indication when there is no answer or if the station required is busy.

1 Press the [Message] button or press [4]►[3].

2 Hang up after hearing confirmation tone.

3 The [Message] button of the receiving station will flash.

phones without the [Message] button will receive

special dial tone as a message indicator.

The status indicator will also flash red.

NOTE

You can leave up to 5 messages on a station.

Download from Www.Somanuals.com. All Manuals Search And Download.

Cancelling Messages

You can cancel messages you have left on other stations or messages left at your station.

1 Press [4]►[2] and enter the station number where you

left your message.

2 To cancel all numbers left at your station, press [4]►[2]

and enter your station number.

The LED on your [Message] button and the status

indicator will go out.

Download from Www.Somanuals.com. All Manuals Search And Download.

Returning Messages

1 Press the [Message] button to review the stations

that have left messages and press the Soft button

associated with [Dial] on the LCD screen to call

the station. Or, press [4]►[3] and the first station that

left its number will be rung automatically.

2 The LED on your [Message] button and status

indicator will remain flashing until the station responds.

Repeat the above steps to respond to all station

messages received.

3 The LED on your [Message] button and status

indicator will go off when all messages are returned

or cancelled.

NOTE

- You can view the numbers left and return messages in any order through the LCD screen.

- If a message was left at your phone by a station in Auto Answer mode, you must cancel the

message manually, after returning the message.

Download from Www.Somanuals.com. All Manuals Search And Download.

Viewing Message Indication

You can view all messages before returning them.

1 Press the flashing [Message] button.

The first station that left its number is displayed

on the screen.

2 Press the [TVolumeS] button to scroll through

the messages.

3 Use the Soft buttons to return or cancel the

message or to move to the next message.

4 Press the [Speaker] or [End] button after responding

to the message left.

Download from Www.Somanuals.com. All Manuals Search And Download.

Programmed Messages

You can leave a programmed message on your station when you are away from your phone.

The caller will see the message on their LCD when they call you and know that you are not available.

15 system wide messages are available(01-15) and 5 personal messages(16-20)

1 Press [4]►[8] and select the desired message code

from the programmed message list.

2 Press [4]►[8] then [0]►[0] to cancel the message.

Download from Www.Somanuals.com. All Manuals Search And Download.

Programmed Message List

When you are away for a certain period of time, you can leave a message of absence on stations

by selecting a message accordingly.

The caller will see the message and know that you are away.

Message

Message code

GIVE ME THE CALL

TAKE A MESSAGE

ASK THEM TO HOLD

SEND TO MY VM

TRSF TO MY SECY

LEAVE A MESSAGE

PAGE ME

OUT OF TOWN

IN A MEETING

I WILL CALLBACK

11-15

16~20

Defined by the System Administrator.

Blank Message(You can set up)

NOTE

- Your System Administrator can edit the first 15 Programmable Messages.

- Your personal Programmed Messages using the following procedure:

1. Press the [Transfer] button when your phone is in the idle condition.

2. Press [1][1][5].

3. Select the Programmed Message you wish to insert or modify(e.g. 16).

4. Enter the characters required in accordance with the procedure below.

5. Press the [Transfer] button to save the information and set the Programmed Message to

your phone.

NOTE

Your phone may have multiple programmed message buttons, each of which has different

message codes.

- Press any programmed message button. A red light comes on the button’s LED indicates that

the message has been set. Press the button again to clear the message.

- Press another programmed message button to clear the previous message and set the new

message.

100

Download from Www.Somanuals.com. All Manuals Search And Download.

Alarm Features

Appointment Reminder / Alarm Clock

This feature serves as an alarm clock. Up to 3 alarms may be set. Each alarm can be set as

a one time alarm or a daily alarm.

Three short rings will repeat three times. Lift the handset to answer the alarm.

If you do not answer, the alarm will ring two more times at 5-minute intervals.

1 Press the [Transfer] button.

2 Press [1]►[1]►[2].

3 Dial the alarm number [1], [2] or [3].

4 Enter the time at which you want the alarm to sound.

Enter the time as HHMM(hours and minutes) based

on a 24 hour clock.

5 Select the type of alarm between [0](Not Set),

[1](Today) or [2](Daily).

6 Press the [Transfer] button to save settings.

Repeat the above steps to set other alarms as needed.

Download from Www.Somanuals.com. All Manuals Search And Download.

101

Alarm Cancel

Procedure for cancelling all previously registered alarms is described below.

1 Press the [Transfer] button.

2 Press [1]►[1]►[2].

3 Dial the alarm number [1], [2] or [3].

4 Press the [Hold] button.

NOTE

You can view the alarm message on the LCD screen. Refer to the next paragraph

‘Alarm Message’ for details.

102

Download from Www.Somanuals.com. All Manuals Search And Download.

Alarm Message

You can make a 16-character message to be associated with an alarm.

1 Press the [Transfer] button.

2 Press [1]►[1]►[6].

3 Dial the alarm number [1], [2] or [3].

4 Enter the time at which you want the alarm to sound.

Enter the time as HHMM(hours and minutes) based

on a 24-hour clock.

5 Select the type of alarm between [0](Not Set),

[1](Today) or [2](Daily).

6 Enter the message using the dial buttons.

Refer to ‘Things You Should Know’ of this guide

for procedures on entering characters.

7 Press the [Transfer] button and save the alarm time

and message. Repeat the above steps to set other

alarms and messages when needed.

103

Download from Www.Somanuals.com. All Manuals Search And Download.

Alarm Message Cancel

You can verify or change the Alarm settings from the LCD screen of your phone.

Cancelling alarms can also be achieved using the dial buttons.

1 Press the [Transfer] button.

2 Press [1]►[1]►[2].

3 Dial the alarm number [1], [2] or [3].

4 Press the right Soft button twice.

5 Press the [Hold] button to cancel.

NOTE

You can view the alarm message on the LCD screen. Refer to the above section ‘Alarm Message’

for details.

104

Download from Www.Somanuals.com. All Manuals Search And Download.

Use with the Door Phone

Answering The Door Phone

You can answer calls from the Door phone or open the door if an optional electric door lock

is installed.

1 When a call from the Door phone arrives, you will

receive three short bursts of ring, repeated.

2 Lift the handset or press the [Send] button to connect

to the Door phone.

3 If an electric door lock is installed, you can open

the door by dialling [1]►[3].

105

Download from Www.Somanuals.com. All Manuals Search And Download.

Calling The Door Phone / Room Monitor

You can call the Door phone and listen to what is happening outside or in another room.

1 Dial the station number of the Door phone.

2 You can listen or have a conversation when

you are connected to the Door phone.

3 If an electric door lock is installed, you can

open the door by dialling [1]►[3].

106

Download from Www.Somanuals.com. All Manuals Search And Download.

Executive / Secretary Hot Line

Executive and secretary can have a hotline set up between their stations.

When the Executive is in DND mode or busy on a call, all new calls will forward to the

secretary station.

1 Either the Executive or the secretary can make

a call to the other station by pressing the [BOSS]

button or by selecting [BOSS] from the LCD screen

using the Soft buttons.

2 If DND is set on the executive station or it is busy,

all calls will be forwarded to the secretary station.

When the secretary station receives the call,

a red light flashes on the executive station.

You can transfer important calls to the [BOSS] station set as DND.

1 Press the [Transfer] button then the [BOSS] button,

or select [BOSS] from the LCD screen using the

Soft buttons.

2 Wait until the [BOSS] station answers to announce

the call. Then, hang up.

You can blind transfer the call by pressing the [BOSS]

button and hanging up.

107

Download from Www.Somanuals.com. All Manuals Search And Download.

Group Listening

While you are in a call, you can allow others to hear the conversation through the phone speaker.

1 Turn on the speaker by pressing the [LISTEN] button,

or selecting [LISTEN] from the LCD screen using

the Soft button.

The microphone of the phone is not active and

the other party cannot hear sounds via that source.

2 Press the [LISTEN] button again, or select [listen]

from the LCD screen using the Soft button to resume

a private conversation.

3 Repeat the above steps when needed.

NOTE

Depending on the speaker volume and acoustics of your office, it may be advisable to turn the

group listening option off before hanging up. This will prevent a momentary howling.

108

Download from Www.Somanuals.com. All Manuals Search And Download.

Account Code

If specified by programming, at any stage you can print out the account code along with

the call history to allow calls to be charged to specific account code. To enter an Account Code:

1 Press the [ACCT] button or select [ACCT] using

the Soft button during an external trunk call.

2 Dial the account code(Maximum 12 characters

including [#]).

3 Press the [ACCT] button again or select [ACCT] using

the Soft button. This does not affect your conversation

with another party.

NOTE

If you make a mistake entering an account code, press the [ACCT] button twice and enter the

code again. Only the last account code entered will be printed.

Download from Www.Somanuals.com. All Manuals Search And Download.

109

Locking Your Phone

You can lock your phone to prevent others from using your phone while you are away.

You can unlock the phone when you return.

1 Press the [Transfer] button.

2 Press [1]►[0]►[0].

3 Dial your 4-digit station passcode.

4 Press [2] to lock all calls to and from your phone,

[0] to unlock, and [1] to lock the phone from making

outside calls only.

5 Press the [Transfer] button to save the settings.

110

Download from Www.Somanuals.com. All Manuals Search And Download.

Off-Hook Voice Announcement

You can make a separate announcement to a station user currently on a call.

This is not heard by the other party.

This feature is useful when you have an urgent message to deliver.

You cannot receive [OHVA] calls in DND mode. The [OHVA] feature can be used for intercom

and transferred calls.

OHVA

Follow the below procedure to make an off-hook voice announcement.

1 Dial the extension number or the [DSS] button.

2 If you hear the busy tone, press the [OHVA] button

or select [OHVA] from the LCD screen using the

Scroll button and Soft button.

3 Start announcement after hearing confirmation tone.

4 Finish the call by replacing the handset, or pressing

the [Speaker] or [End] button.

NOTE

When voice announcing to a nearby station, use the handset to avoid echoes.

111

Download from Www.Somanuals.com. All Manuals Search And Download.

OHVA Cancel

When receiving OHVA, you will hear the OHVA through your handset or speaker

depending on which one you are using. In both cases, you can continue your call with the original

party whilst listening to the OHVA. You can also talk to the announcing party, temporarily putting

the other party on hold.

1 Press the flashing [CALL] button. This places the

original party on hold and allows you to talk to the

announcing party.

2 Press the related [CALL] button to return to the

original party. This disconnects the OHVA call.

OHVA Block

You can block Off-Hook Voice Announce button on your

phone. OHVA calls will not be received until you cancel

the block function by pressing the [BLOCK] button again.

If there is no [BLOCK] button, select [OHBLK] in the Other

menu from the LCD screen using the [Scroll] button and

Soft buttons.

OHVA Reject

You can set an OHVA [REJECT] button on your phone. When

receiving an OHVA, press the [REJECT] button to

disconnect the OHVA call and return to the original caller.

If there is no [REJECT] button, select [REJECT] from the

LCD screen using the Soft button.

112

Download from Www.Somanuals.com. All Manuals Search And Download.

In Group / Out Of Group

If your phone is assigned to a station group, you can remove your phone from

the group or re-enter your phone to the group. When your phone is removed from

the group, you will not receive calls to the station group, only calls to your station number.

1 Press the [IN/OUT] button, or select [IOG] from

the Other menu on LCD screen using the [Scroll]

button and Soft buttons.

Enter the station group number and select the [IN]

or [OUT] soft button. If the handset is active in the

group, a red light will light on the [IN/OUT] button.

2 Press the [IN/OUT] button again to remove the

phone from the group.

The red light goes off. Repeat the above step when

necessary.

3 If there is no [IN/OUT] button, press [5]►[3] and the

group number, and press [0] to remove your phone

from the group or [1] to assign your phone to the

group. Repeat the above steps when necessary.

NOTE

- You can assign a group number(Extender) designating a specific group to the [IN/OUT] button

to allow you to enter and exit a group simply.

- If you are in multiple groups, you can decide which group you will receive calls from by

pressing the [IN/OUT] button followed by the group number.

Download from Www.Somanuals.com. All Manuals Search And Download.

113

Mute

This feature disables the handset or phone’s microphone, depending on which is in use.

Thus, the other party cannot hear what you are saying.

1 Press the [MUTE] button or select [MUTE] from

the LCD screen using the Soft button.

The LED of the [MUTE] button flashes.

2 Press the [MUTE] button again to cancel.

The red light on the LED of the button goes off.

114

Download from Www.Somanuals.com. All Manuals Search And Download.

Background Music

You can listen to music through the phone’s speaker if a music source is provided.

1 To listen to the music, press the [Hold] button

while on-hook.

2 Press the [Hold] button again to cancel.

3 Use the [TVolumeS] button to adjust the music Volume.

This does not affect the speaker volume setting.

Download from Www.Somanuals.com. All Manuals Search And Download.

115

Timer

Call Duration Timer

You can set the timer to be activated automatically for external calls. The timer appears

on the LCD screen immediately on answering an incoming call and after a period of time

or when the other party answers an outgoing call.

The call duration time is displayed in minutes and seconds, and is reset when the call lasts

longer than 100 minutes. Selecting [TIMER] from the LCD screen will manually reset the timer.

If the automatic timer is not set, while on a call press the [TIMER] button to start the timer.

Press the [TIMER] button again to stop the timer. If you press the [TIMER] button while the

Auto timer is on, the call timer starts again.

Auto Timer

Your phone may have an automatic timer that starts automatically after a short period of

time for forwarded and outgoing calls. This can be enabled or disabled as follows.

1 While on-hook, press the [Transfer] button.

2 Press [1]►[1]►[0].

3 Press [0]►[1]►[1] to activate the Auto timer

or [0]►[1]►[0] to deactivate.

4 Press the [Transfer] button to save the settings.

116

Download from Www.Somanuals.com. All Manuals Search And Download.

Timer Function

For phones, the timer can be used as a stopwatch.

1 Press the [TIMER] button, or select [TIMER] from

the Other menu on the LCD screen using the [Scroll]

button and Soft button when the phone is in idle mode.

2 Press the [TIMER] button again to stop the timer.

3 Note the elapsed time on the LCD screen.

4 Lift and replace the handset and the time and date

display on the LCD will resume.

Download from Www.Somanuals.com. All Manuals Search And Download.

117

Ring Preference

You can answer a call automatically by lifting the handset or by pressing the [Send] button.

Calls are answered in the order that they arrive at your phone. If the ring preference option is

off, you must answer calls by pressing the flashing button. In this case you may answer the calls

without regard to the order in which they arrived.

1 Press the [Transfer] button.

2 Press [1]►[1]►[0].

3 Press [0]►[6]►[1] to enable the ring preference feature.

To disable, press [0]►[6]►[0].

4 Press the [Transfer] button to save the settings.

118

Download from Www.Somanuals.com. All Manuals Search And Download.

APPLICATION MENUS

- DS-5021D / DS5014D

Navigation Buttons...................................................................................120

Main Menus .............................................................................................123

Reviewing and Calling Recently Called Numbers ....................................124

Reviewing and Calling Recently Received Numbers ...............................125

Reviewing and Calling Speed Dial Numbers............................................126

Reviewing and Calling Numbers by Name...............................................127

Setting Forward Type and Number ..........................................................129

Setting Alarm Reminders .........................................................................131

Download from Www.Somanuals.com. All Manuals Search And Download.

Navigation Buttons

The DS-5021D and DS-5014D Digital phones are equipped with navigation buttons for

convenient use of the Digital phone functions. This chapter introduces the functions available

using the navigation buttons and procedures for using the various applications.

Menu Button

1 The main menu is displayed when the [Menu] button

is pressed in the idle state, You can select from

the presented options.

2 This menu is displayed when the [Menu] button is

pressed when dialling mode or when transferring calls.

This allows you select to select and perform a function.

NOTE

Calls will be maintained even if the [Menu] button is pressed while you are talking. If you press

the [End] button or the other buttons except the Navigation buttons in menu mode, you will

automatically exit from the menu mode and return to the idle screen.

120

Download from Www.Somanuals.com. All Manuals Search And Download.

Send Button

If you press the [Send] button while the [OUTGOING LOGS], [INCOMING LOGS],

[SPD NO. SEARCH], or [DIRECTORY DIAL] function is selected, the corresponding

number will be dialled.

- If you press the [Send] button in idle mode, you enter the [OUTGOING LOGS] menu.

- If you press the [Send] button in dial mode, you enter the [OUTGOING LOGS] menu regardless

of the numbers previously dialled.

- If you press the [Send] button while a call is arriving(ringing status), you will answer the call

on the speakerphone.

End Button

This button is used to disconnect calls or to exit the phone menus and return to

the idle display.

Cancel button

The [Cancel] button is used in menu mode to move to the previous level.

If the [Cancel] button is pressed when you first enter menu mode, the menu mode

is exited.

The [Cancel] button is also used to delete the characters previously entered when

entering numbers or characters.

Enter button

This button is used in the menu mode to select or save the item that the cursor is

indicating. This button may also be used for the [NND(Name Number Display)] button

when receiving calls.

- The [NND] button displays ‘caller number’, ‘caller name’, and ‘received time’ when you press

the button, if the caller information is available.

Download from Www.Somanuals.com. All Manuals Search And Download.

121

Direction button

These buttons are used when editing menu entries, or when moving between menu items.

[ ∧ ] button is used

Used for moving to the previous menu.

[

] button is used

In cases where the phone number is long, this button

is used for displaying the rear part of the number which is

not displayed on the LCD screen.

[ ∨ ] button is used

Used for moving to the next menu.

[

] button is used

In cases where the phone number is long, this button is used for displaying the front part

of the number which is not displayed on the LCD screen.

122

Download from Www.Somanuals.com. All Manuals Search And Download.

Main Menus

Press the [Menu] button to display the main menu below.

How to Select Menu

To select a menu items, you can use the navigation direction buttons, [TVolumeS] button

or the dial buttons.

- Use the [∧]/[∨] direction buttons or the [TVolumeS] button and move to the preferred menu.

- You can select the menu directly by pressing the dial button corresponding to the menu number.

- Press the [Enter] button to select the menu underlined by the cursor to expose sub-menus.

- Press the [End] button to exit the menu and return to the idle screen.

- When buttons other than the navigation buttons are pressed, the menu mode will end.

NOTE

When your station is called while in menu mode, your phone will appear as busy to the calling

party.

Download from Www.Somanuals.com. All Manuals Search And Download.

123

Reviewing and Calling Recently Called Numbers

Up to 50 recently called numbers can be saved. The actual number is allocated by your System

Administrator. You can verify recently called numbers and redial them as required.

1 Press the [Menu] button to display the main

menu screen.

2 Press [1] to select [1. OUT CALL LOG] or select and

press the [Enter] button.

3 The list of recently called numbers is displayed.

You can review each of the numbers in the list in turn

^{by using the [}∧]/[∨] direction buttons or the [TVolumeS]

button. Use the [<]/[>] direction buttons to view long

numbers that do not fully appear on the screen.

4 Move to the number you intend to dial and press

the [Send] button to make the call.

124

Download from Www.Somanuals.com. All Manuals Search And Download.

Reviewing and Calling Recently Received

Numbers

Up to 50 recently received numbers can be saved. The actual number is allocated by the

System Administrator. You can verify recently called numbers or dial them as required.

1 Press the [Menu] button to display the main

menu screen.

2 Press [2] to select [2. IN CALL LOG], or select and

press the [Enter] button

3 The list of recently received numbers is displayed.

You can review each of the numbers in the list in turn

^{by using the [}∧]/[∨] direction buttons or the [TVolumeS]

button.

Use the [<]/[>]direction button to view long numbers

that do not fully appear on the screen.

4 Move to the number you intend to dial and press

the [Send] button to make the call.

Download from Www.Somanuals.com. All Manuals Search And Download.

125

Reviewing and Calling Speed Dial Numbers

You can review or call a speed number you have personally programmed or system speed

number programmed in the OfficeServ system. The System Administrator can program the

system speed numbers and names.

1 Press the [Menu] button to display the main

menu screen.

2 Press [3] to select [3. SPD NO. SEARCH].

3 Press [1] to select [1. PERSON SPD NO.] or

press [2] to select [2. SYSTEM SPD NO.].

4 The saved speed dial number list appears.

You can review each of the numbers in the list in turn

by using the direction buttons or the [TVolumeS]

buttons. Use the direction button to view long numbers

that do not fully appear on the screen.

Move to the number you intend to dial and press the

[Send] button to make the call.

126

Download from Www.Somanuals.com. All Manuals Search And Download.

Reviewing and Calling Numbers by Name

Using the OfficeServ system’s internal directories you can review by name and then call

personal or system speed dial numbers or internal station numbers.

The System Administrator can program system speed numbers and names.

1 Press the [Menu] button to display the main

menu screen.

2 Press [4] to select [4. DIRECTORY DIAL] or select

and press the [Enter] button.

The submenu below is displayed.

3 Press [1] to select [1. PERSON SPD NO.] or press [2] to

select [2. SYSTEM SPD NO.] or press [3] to select

[3. STATION NO.], or select by using the [TVolumeS]

button and press the [Enter] button.

4 Use the dial buttons to enter the first letter of the name

you intend to review, and press the [Enter] button.

The numbers with names starting with the entered letter

are displayed. If there is no number with a name starting

with the letter entered, ‘It is not found’ will be displayed

and you may enter a new letter.

Download from Www.Somanuals.com. All Manuals Search And Download.

127

5 Move to the name in the list you intend to dial and

press the [Send] button to make the call.

NOTE

- Refer to the ‘Things You Should Know’ of this guide for how to enter characters. Use the

[∧]/[∨] direction buttons to move the cursor in the input screen. Press the [Cancel] button to

erase the entered letter.

- Press the [Cancel] button to return to the previous menu.

128

Download from Www.Somanuals.com. All Manuals Search And Download.

Setting Forward Type and Number

When you are unavailable to answer your calls on the DS-5021D or DS-5014D Digital phone,

you can set the forwarding function to have the calls answered at another station, station group

or external number. Procedures for setting the forward type and numbers are described below.

1 Press the [Menu] button to display the main menu screen.

2 Press [5] to select [5. FORWARD SET] or select and

press the [Enter] button.

3 Select the type of forward you wish to set a destination

^{for using the [}∧]/[∨] direction buttons or the [TVolumeS]

button and press the [Enter] button. Or select using

the dial button corresponding to the forward type.

4 Enter the destination number using the dial buttons.

For example, if you selected [1. FORWARD ALL],

enter the numbers in the LCD screen as shown.

If an external number is required please insert the

trunk access code(e.g. 0) in front of the number.

Press the [Enter] button to save the number entered

and to move to the upper menu.

If a destination number already exists you do not need

to erase it. Just enter the new destination number.

Download from Www.Somanuals.com. All Manuals Search And Download.

129

5 Select the forward type you wish to set.

Press [0] to select [0. FORWARD TYPE].

The current forward setting is displayed.

6 Select the required forward type to be set by using

^{the [}∧]/[∨] direction button, the [TVolumeS] button

and press the [Enter] button, or by pressing the dial

button corresponding to the forward type.

[0. FORWARD CANCEL] cancels your previous setting.

7 Press [End] to return to the idle screen.

130

Download from Www.Somanuals.com. All Manuals Search And Download.

Setting Alarm Reminders

This function works like an alarm clock and is useful to remind you of upcoming appointments.

You can set the time and type of alarm for up to three alarms.

1 Press the [Menu] button to display the main

menu screen.

2 Press [6] to select [6. ALARM REMINDER].

The submenu below is displayed.

3 Use the [∧]/[∨] direction button or the [TVolumeS]

button and press the [Enter] button, or select the dial

button corresponding to the alarm number you wish

to set.

4 For example, if you selected [1. ALARM 1],

the submenu for setting the alarm type and time

appears.

^{To select [1. ALARM TYPE] use the [}∧]/[∨] direction

buttons or the [TVolumeS] button and press

the [Enter] button, or press [1].

Download from Www.Somanuals.com. All Manuals Search And Download.

131

5 The submenu for the three alarm types is displayed

as shown.

^{Use the [}∧]/[∨] direction buttons, the [TVolumeS] button,

or the dial buttons to select to select the alarm type,

and press the [Enter] button.

[0. NOT SET] the alarm does not ring.

[1. TODAY] the alarm rings only once at the set time

when selected.

[2. DAILY] an alarm rings every day at the set time

when selected.

The selected alarm type is saved and you move to the

upper menu displaying the submenu shown below.

6 To select [2. ALARM TIME] use the [∧]/[∨] direction

buttons or the [TVolumeS] button and press the

[Enter] button, or the press [2] to set the alarm time.

7 Use the dial buttons to enter the alarm time in 24

hour mode.

Use the [Cancel] button to erase all entered numbers.

Press the [Enter] button to save the entered time and

move to the previous menu.

132

Download from Www.Somanuals.com. All Manuals Search And Download.

ANNEX

Troubleshooting .......................................................................................134

Product Specifications .............................................................................136

Download from Www.Somanuals.com. All Manuals Search And Download.

Troubleshooting

The troubleshooting for your phone is described below.

Check the troubleshooting steps before contacting your Authorised Samsung Reseller.

Dial tone is not heard when you lift the handset or press the [Speaker] button.

Check if the handset and phone line are correctly connected to each port of the phone.

(Refer to ‘Connecting Lines to the Phone’ section of ‘Preparation’ in this guide.)

Nothing appears on the LCD screen while the phone is being used.

Check if the phone line is correctly connected to the port of the phone.

(Refer to ‘Connecting Lines to the Phone’ section of ‘Preparation’ in this guide.)

The phone does not ring and volume is too low.

Press the [TVolumeS] button to adjust the volume.

(Refer to ‘Volume Adjustment’ section of the ‘Things You Should Know’ section in

this guide.)

Conversation quality is reduced due to noise and echo.

If you are using the speakerphone, lift the handset and try speaking.

Excessive echo is emitted during a page announcement or with Auto Answer set.

If phones are too close to each other, sound from one speaker might echo during

a page or on auto answer call.

Maintain a reasonable distance(about 1 m) between phones.

134

Download from Www.Somanuals.com. All Manuals Search And Download.

An alarm does not ring at the programmed time.

- Check the current time is set on the phone correctly.

If the current time setting needs to be changed, contact your System Administrator.

- Check if an alarm is set.(Refer to ‘Setting Alarm Reminders’ in the

‘Application Menus’ section of this guide.)

Caller IDs are not displayed on the LCD screen.

- Confirm with your System Administrator that the caller ID service is available from

your telephone company.

- If the caller blocks the sending of their caller ID, the caller ID will not be displayed.

- If the caller makes a call from an area where the caller ID cannot be provided

(e.g., international calls), the caller ID will not be displayed.

- If the caller makes a call from a public phone, the caller ID will not be displayed.

- If the caller ID received from the Telephone Company is corrupt, the caller ID will

not be displayed.

- If the Telephone Company does not send a caller ID, the caller ID will not be

displayed.

Download from Www.Somanuals.com. All Manuals Search And Download.

135

Product Specifications

The specifications and features of the DS-5021D/5014D Digital phone are as follows.

Specification

Items

Model

DS-5021D

DS-5014D

Weight(kg)

Size(mm)

1.1

266(width)×206(length)×119(height)

0 to 45

Operating Temperature(°C)

Operating Humidity(%)

10 to 90 non condensing

Number of the

[Programmable] buttons

Navigation Buttons

Speakerphone

LCD

Full Duplex mode

2 Line LCD

24 characters long : English

CLASS B (Digital device or Peripheral)

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to International Standards EN55022, and EN61000, Part 15 of the FCC

Rules and Australian Standard AS/NZS3548. These limits are designed to provide

reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

- Consult the dealer or experienced radio TV technician for help.

136

Download from Www.Somanuals.com. All Manuals Search And Download.

Raritan Computer Switch KSX II User Guide
Roland CD Player VS CDRII User Guide
Roland Drums TD 8KV User Guide
Rotel Car Speaker RDV 995 User Guide
Samsung Cell Phone SPH M500 User Guide
Samsung Projection Television HL R4677W User Guide
Sanyo Air Conditioner 853E+13 User Guide
Sanyo Projector PLC WL2503A User Guide
Sanyo Projector WTC500AL User Guide
Seiko Watch SOLAR DIVERS 200M Watch User Guide