Samsung ER 5200 Series
SAM52
User's Manual
CRS, Inc.
2909 Anthony Lane
Minneapolis, MN 55418
(612) 781-3474
All specifications are subject to change without notice
2003, Cash Register Sales, Inc.
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Contents
Introduction
1
Overview....................................................................................................................................1
Features........................................................................................................................1
Requirements ...............................................................................................................1
Installing ......................................................................................................................2
Cash Register Settings..................................................................................................3
RS-232 Option Chart ...................................................................................................3
Preparing the ER-5200 for Communicatons ................................................................4
Starting.......................................................................................................................................5
Navigating..................................................................................................................................6
Mouse and Keyboard ...................................................................................................6
Viewing Menus and Selecting Menu Items..................................................................6
Drop-Down List Boxes ................................................................................................8
Check Boxes ................................................................................................................8
Option Buttons.............................................................................................................8
Scrolling.......................................................................................................................8
Interface Specifications..............................................................................................................9
Menu Functions
10
Stores........................................................................................................................................10
Creating a New Store.................................................................................................10
Selecting the Default Store.........................................................................................12
Editing Store Information ..........................................................................................13
Deleting A Store ........................................................................................................13
Edit ECR Data..........................................................................................................................15
PLU File.....................................................................................................................16
Group.........................................................................................................................21
Tax.............................................................................................................................22
System Options ..........................................................................................................23
Print Options..............................................................................................................24
Function Keys ............................................................................................................25
Clerks.........................................................................................................................26
Logo Description .......................................................................................................27
Financial Messages ....................................................................................................28
Clerk Messages..........................................................................................................29
NLU...........................................................................................................................30
Tare Weights..............................................................................................................31
COM Port 1 Option....................................................................................................32
Keyboard Layout/Macros ..........................................................................................33
Misc ...........................................................................................................................34
Mix and Match...........................................................................................................35
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Communications...................................................................................................................... 36
Polling....................................................................................................................... 36
Send Programs to ECR (Download) ......................................................................... 38
Receive Programs from ECR (Upload)..................................................................... 39
Polling Setup File...................................................................................................... 40
Download Bitmap Image .......................................................................................... 41
Print......................................................................................................................................... 44
Daily Poll File........................................................................................................... 45
Log Files ................................................................................................................... 46
PLU File.................................................................................................................... 49
PLU Range................................................................................................................ 50
Consolidated Store Report ........................................................................................ 51
Remove.................................................................................................................................... 52
Old Poll Files ............................................................................................................ 52
Log Files (Upload, Download, Poll)......................................................................... 52
Utilities.................................................................................................................................... 53
Copy a Store.............................................................................................................. 53
Copy PLU File .......................................................................................................... 54
After Polling.............................................................................................................. 55
Set Auto Poll............................................................................................................. 56
Length of Polling Time ............................................................................................. 57
Backup Poll Data Files.............................................................................................. 57
Design 5200 Keyboard.............................................................................................. 58
Design Generic Keyboard......................................................................................... 59
Quit.......................................................................................................................................... 60
Appendices
61
Structure Of Stores.................................................................................................................. 61
File Definitions........................................................................................................................ 62
Sam52 PLU File Structure....................................................................................................... 62
Structure Of Polling Files........................................................................................................ 64
Sample Reports ....................................................................................................................... 66
Financial Report........................................................................................................ 66
Time Report .............................................................................................................. 67
PLU Report............................................................................................................... 68
Clerk Report (Data for One Clerk Only).................................................................. 68
Group Report ............................................................................................................ 69
Troubleshooting Common Problems....................................................................................... 70
Hardware................................................................................................................... 70
Software .................................................................................................................... 70
Samsung ER 5200 Series .......................................................................................... 70
SAM52 Software ....................................................................................................... 70
Cabling Diagrams.................................................................................................................... 71
ii
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Introduction
Overview
Features
SAM52 controls the connection between a Samsung ER 5200 Series (ER-5215, ER5240, or
ER-5200) electronic cash register and an IBM compatible PC running in a Windows
95/98/2000 environment. Using SAM52 at your PC, you can:
Connect directly or via telephone modems.
Upload program files from the register to the PC.
Edit cash register programs.
Download program files to the register from the PC.
Download bitmap images for custom pre/post logos.
Poll reports from the register, save, display or print them at the PC.
Poll all stores, or individual stores.
Poll unattended at a predetermined time.
Download preamble/postamble bitmap files.
SAM52 converts polled reports to ASCII files, ready to be used by other PC applications.
Requirements
To use this utility, you must have:
Pentium 100 or faster CPU.
32 MB RAM.
150 MB minimum hard disk space available.
Dedicated serial port (RS-232C).
CD ROM drive.
VGA or SVGA display.
Windows 95 or above operating system.
US Robotics Sportster Modems are recommended for remote connections (for both PC
and ECR sites.)
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Installing
Note: The software key must be installed on the LPT port for SAM52 for Windows to run.
Software can be installed on a PC without the key, but it cannot be used.
1. Load the Sam52 program CD into your CD drive.
2. From the Windows Desktop, choose the My Computer icon.
3. Select your CD ROM drive (usually drive "D".)
4. Choose Setup, the Welcome dialog displays.
5. Click Next, the Ready to Install dialog displays.
6. Click Next, the Install Directory dialog displays.
7. Click Next, the Select Shortcut Folder dialog displays.
8. Click Next. When all files are copied, the Finished dialog displays.
9. Click Finish.
10. Click OK to restart your PC.
11. Remove the CD from the drive, your installation is complete.
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Cash Register Settings
To communicate with your Samsung ER-5200 Series ECR, you must set the RS232C port for
the PC function.
Setting the RS232C Port Options
You must select ‘PC’ as the device that is attached to the RS-232C communications port.
1. Turn the control lock to the S position.
2. Enter 8 0 and press the SBTL key.
3. Enter 5 and press the X/TIME key. (Refer to the chart RS-232C option chart that
follows.)
4. Enter 1 (the value for PC) and press the CASH key.
5. Press CASH to exit the program.
Repeat for another
Index
8
0
SBTL
OPTION
XTIME
VALUE
CASH
CASH
RS-232 Option Chart
Address
Option
Value
Selection
9600 BPS
1200 BPS
2400 BPS
4800 BPS
19200 BPS
NONE
0
1
2
3
4
0
1
1
Baud Rate
2
Parity
ODD
2
EVEN
0
1
0
1
0
1
8 BITS
7 BITS
1 BIT
2 BIT
NONE
PC
3
4
5
Data Bits
Stop Bits
Device Function
2
4
5
7
SCALE
Receipt Printer
Not used
COIN
9
Pole Display
0 - 20
6
7
8
9
Initial Feeding Line KP
End Feeding Line KP
0 - 20
0 - 20
0 - 50
Initial Feeding Line Slip
Print Line On Guest Check
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0
1
0
1
2
NCI
CAS
NONE
10
11
Scale Type
Printer Type
SAMSUNG SRP-100
SRP-250
3
SRP-300
4
SRP-350
5
6
7
8
CITIZEN 3550
CITIZEN 810
CITIZEN 230
EPSON TM T88-2
EPSON U200
EPSON U295
EPSON U300
EPSON U325
EPSON U375
STAR SP-200
STAR SP-298
STAR SP-300
STAR TSP-200
EPSON
9
10
11
12
13
14
15
16
17
0
12
Display Type
1
ICD
Preparing the ER-5200 for Communicatons
The register must be ready for communications:
ꢀꢁ Connect the register directly to the PC with the appropriate cable. See “Cabling
Diagrams” on page 71.
ꢀꢁ The register power must be on.
ꢀꢁ A clerk must be signed on.
ꢀꢁ The register cannot be inside of a transaction.
ꢀꢁ The key lock can be in any position.
It is not necessary to manually place the register in PC Communications mode.
SAM52 will automatically place the register in PC Communications mode when
communications are initiated.
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Starting
1. Click the Start button, click Programs, click Sam52, and then click Sam52.exe.
2. The SAM52 main screen displays.
YOU MUST DO THIS FIRST!
Before you can attempt communications or editing, you must create at least one
store. Refer to "Creating a New Store" on page 10.
After creating a store, you must Receive (Upload) information from the ECR.
Refer to "Receive Programs from ECR (Upload)" on page 39.
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Navigating
Mouse and Keyboard
You can choose a menu, menu item, or a command by clicking on it with your mouse.
Viewing Menus and Selecting Menu Items
1. Point at a menu item with your mouse.
2. Point at your choice on the menu and click the left mouse button.
Menu Item
Menu Choices
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Cascading Menus
1. The arrow indicates additional choices cascade from the first menu.
2. Move the mouse pointer in the direction of the arrow to display additional choices.
Arrow
Cascading Menu
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Drop-Down List Boxes
Click on the arrow in the box to open the drop-down list box and display a list of
choices. Click on an item to select it. (If all the choices are not in view, scroll bars are
provided.)
Click here
Check Boxes
Click on a check box to make a selection. Click the check box again to deselect the item
Option Buttons
Click on one of the option buttons (also called radio buttons) to make a selection. Your
previous selection will pop-up when a new selection is made.
Scrolling
Move the scroll box to select the item you wish to work with. Drag the scroll box or
click the scroll arrows to find your selection.
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Interface Specifications
Communications Specifications
Asynchronous Operation
Communication Mode Half Duplex
Baud Rate
Select: 2400, 4800, or 9600 BPS
Signal Level
Character Bits
Parity Bits
RS-232C
8
None
Stop Bits
1
Error Detection
Data sum check
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Menu Functions
Stores
A store must be created before any communications or editing can take place.
Creating a New Store
1. Choose Create New from the Store menu to create a store. You can create an unlimited
number of stores. The Create New Store dialog displays.
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2. Complete the Create New Store dialog according to the Store Information table below:
Store Information
Required
Field Name
/Optional
Description/Instructions
Enter an eight-character store name.
Name
R
O
O
Store#
Enter a four digit number store number.
Phone#
Enter the Phone number preceded by the letter T or P if
you intend to communicate with the register by modem.
The T is for TONE and the P is for PULSE. If you
communicate direct, leave this field blank.
COM Port#
Select the PC serial port (COM1- COM4) that you are
using for communications.
R
O
Down Load
PLUs after
Polling
Enter Y if you wish to download PLUs in a polling
session. When the session is finished polling, the program
will download the PLU file.
Deactivate
This Store
Select the Deactivate This Store check box if you wish the
store to be inactive.
O
R
O
Modem Time
Out Value
Unless otherwise indicated, the default value of 99 will be
entered automatically when the store is created
Modem Initial
String
This field is to allow you to enter any initialization
required for your modem for polling or communications.
Do not add the command prefix “AT” in this string. If you
are using the U.S. Robotics Sportster modem, it would be
good to initialize with the string S7=60. This value makes
the modem wait for up to 60 seconds to detect a carrier. If
no carrier is detected within 60 seconds after you dial, the
modem will answer back with No Carrier Detect. Do not
put into this string any E, Q or V values. The software
automatically handles these values.
Baud Rate
Select 9600, 4800, 2400, 1200, or 19,200. Be sure that the
rate set on the register (Port Settings) matches the store
information rate set here.
R
3. Click Exit to save store information.
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Selecting the Default Store
Click the Default Store drop-down list box to select the working store. When you have
created at least one store, the list box will display all stores created. The working store
will display in the Default Store field. All editing and programming will pertain to the
selected working store.
Default Store Drop-down list box
.
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Editing Store Information
1. Choose Edit from the Stores menu to edit an existing store.
2. Refer to the "Store Information" table on page 11 to complete the Edit Store Information
dialog.
3. Click Exit to save store information.
Deleting A Store
1. Choose Delete from the Stores menu to delete the working store from you hard drive. A
warning dialog displays.
2. Click Yes to delete the store.
Caution: This function will erase everything that pertains to this store. Use extreme caution
with this function. Information that is deleted cannot be recovered.
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Edit ECR Data
From the Edit ECR Data menu, select a specific item to edit that part of an existing Samsung
ER-5200 series ECR program. Remember that the options in this program allow you to edit
the same program options that you set on a standalone ER-5200 through the register's
keyboard. Detailed questions about the meaning of the register options are best answered by
referring to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-
5200/5240 Operators and Program Manual.
Note: If you did not Upload programs from the ECR, you will get a message "The file does
not exist" if you attempt to select any of these options.
Note: If you wish to create a program for a new store, you can use the "Copy a Store"
function (see page 53) and then edit the copied program to suit your needs.
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PLU File
The PLU file is maintained here. Follow the instructions on the screen, or refer to the
Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240
Operators and Program Manual for a complete description of your program options.
Choose PLU File from the Edit ECR Data menu. The appropriate PLU Programming
dialog box displays:
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Editing a PLU
1. Select the PLU you wish to edit:
Type a PLU number in the PLU # field and press ENTER, or open the PLU # drop
down list box and click on the PLU you wish to edit. If necessary, use the scroll box
to view the list of PLUs in the file.
Type a PLU descriptor in the Descriptor field and press ENTER, or open the
Descriptor drop down list box and click on the PLU you wish to edit. If necessary,
use the scroll box to view the list of PLUs in the file. With the list box open, you
can type the beginning letter or letters of a PLU descriptor and PLUs beginning with
your entry will display in the box.
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2. Click the Edit PLU button to open the selection fields for editing.
3. Edit fields as necessary by moving your mouse pointer to the field you wish to edit:
Edit fields with numeric information by clicking on the field, and then entering new
data. If you are entering price data, you must use the decimal key to enter cents.
Edit fields with check boxes (such as the PRESET field) by clicking on the field to
add or remove a check.
4. Click Save to save changes, or click No Save to exit without saving changes
Note: For double-wide Characters hold down the ALT key, type 0253, then type the
character you wish to program.
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Adding a PLU
1. Click the Add button. A new PLU screen opens for entries:
2. Enter the PLU number you wish to assign in the PLU # field, and then complete the
remaining fields for the new PLU. .
Fill fields requiring numeric information by clicking on the field, then entering data.
If you are entering price data, you must use the decimal key.
Fill fields with check boxes (such as the PRESET field) by clicking on the field to
add or remove a check.
3. Click Save to save changes, or click No Save to exit without saving changes
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Deleting a PLU
1. Select the PLU you wish to delete by number or descriptor.
2. Click the Delete PLU button.
3. A warning dialog displays asking if you are sure you wish to delete the PLU.
4. Click Yes to delete the PLU; click No to abort the delete process.
Note: To delete a PLU, all totals (Z1 and Z2) for that PLU must first be cleared. PLUs will
not be deleted at the register unless there is no register activity and deleted PLUs are
downloaded.
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Group
You can program the descriptor and options for each group. (The number of groups is
determined in the register's memory allocation, with a maximum of 99 groups.) Follow the
instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual
or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of
your program options.
1. Choose Groups from the Edit ECR Data menu. The Group Programming dialog box
displays:
2. The current options for each group are displayed. Use the scroll box at the right to view
all of the groups; use the scroll box at the bottom to view all of the options for each
group.
Edit the descriptor field by double clicking on the field, then type a new descriptor.
Edit fields with check boxes by clicking on the field to add or remove a check.
3. Click Exit to save changes and return to the main menu.
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Tax
Each of the 4 possible taxes can be set for an add on percentage, tax table or VAT. Follow
the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program
Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete
description of your program options.
1. Choose Tax from the Edit ECR Data menu. The appropriate Tax Rates dialog box
displays:
2. Enter the tax you wish to program in the Tax # field, or open the Tax # list box and
select the tax you wish to program.
3. Select the type of tax (% Add On, Table, VAT) from the drop-down list at the Tax Type
field.
4. Depending upon the type of tax selected, the appropriate fields will be activated. Enter a
percentage for % Add On or VAT taxes. Fill the break point fields for tax tables.
5. Click Exit to save changes and return to the main menu.
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System Options
Each system option can be edited. Follow the instructions on the screen, or refer to the
Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240
Operators and Program Manual for a complete description of your program options.
1. Choose System Options from the Edit ECR Data menu. The appropriate System
Options dialog box displays:
2. The current setting for each system option is displayed. Use the scroll box at the right to
view all of the system options.
Edit fields with drop-down list boxes by opening the list box and selecting from the
available options.
Edit fields with check boxes by clicking on the field to add or remove a check.
3. Click Exit to save changes and return to the main menu.
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Print Options
Each print option can be edited. Follow the instructions on the screen, or refer to the
Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240
Operators and Program Manual for a complete description of your program options.
1. Choose Print Options from the Edit ECR Data menu. The appropriate Print Options
dialog box displays:
2. The current setting for each print option is displayed. Use the scroll box at the right to
view all of the print options.
Edit fields with drop-down list boxes by opening the list box and selecting from the
available options.
Edit fields with check boxes by clicking on the field to add or remove a check.
3. Click Exit to save changes and return to the main menu.
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Function Keys
You can program the different options for each function key. Follow the instructions on the
screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung
ER-5200/5240 Operators and Program Manual for a complete description of your program
options.
1. Choose Function Keys from the Edit ECR Data menu. The appropriate Function Keys
dialog box displays:
2. Use the scroll box at the bottom of the screen to select the function key you wish to
program.
3. The options for the specific function key are displayed. Make selections or changes as
necessary.
Edit the descriptor field by clicking on the field, then type a new descriptor.
Edit the Price/Rate field by clicking on the field, then entering a new price or rate,
whichever is appropriate.
Edit fields with drop-down list boxes by opening the list box and selecting from the
available options.
Edit fields with check boxes by clicking on the field to add or remove a check.
4. If needed, use the scroll box to select additional function keys you wish to program.
5. Click Exit to save changes and return to the main menu.
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Clerks
Clerk options are set here. Follow the instructions on the screen, or refer to the Samsung ER-
5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and
Program Manual for a complete description of your program options.
1. Choose Clerks from the Edit ECR Data menu. The appropriate Clerk Programming
dialog box displays:
2. The selections for each clerk are displayed. Make changes as needed.
Edit the descriptor field by double clicking on the field, then type a new descriptor.
Edit fields with numeric information by double clicking on the field, then enter new
data.
3. Click Exit to save changes and return to the main menu.
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Logo Description
You can program a custom preamble, postamble and check endorsement message. You can
also program unique descriptors for financial and clerk report totals. Follow the instructions
on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the
Samsung ER-5200/5240 Operators and Program Manual for a complete description of your
program options.
1. Choose Logo Descriptor from the Edit ECR Data menu. The appropriate Logo
Programming dialog box displays:
2. Use the scroll box at the right of the screen to view all of the logo descriptor fields.
3. Edit the descriptor fields by double clicking on the field, then type a new descriptor.
4. Click Exit to save changes and return to the main menu.
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Financial Messages
You can also program unique descriptors for financial report totals. Follow the instructions
on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the
Samsung ER-5200/5240 Operators and Program Manual for a complete description of your
program options.
1. Choose Financial Messages from the Edit ECR Data menu. The appropriate
Financial Messages dialog box displays:
2. Use the scroll box at the right of the screen to view all of the descriptor fields.
3. Edit the descriptor fields by double clicking on the field, then type a new descriptor.
4. Click Exit to save changes and return to the main menu.
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Clerk Messages
You can also program unique descriptors for clerk report totals. Follow the instructions on
the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung
ER-5200/5240 Operators and Program Manual for a complete description of your program
options.
1. Choose Clerk Messages from the Edit ECR Data menu. The appropriate Clerk
Messages dialog box displays:
2. Use the scroll box at the right of the screen to view all of the descriptor fields.
3. Edit the descriptor fields by double clicking on the field, then type a new descriptor.
4. Click Exit to save changes and return to the main menu.
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NLU
NLUs are fixed keys on the keyboard (like traditional department keys) that access specific
PLUs.
On the default keyboard, the ER-5215 has 5 or 15 NLUs; the ER-5240 has 15 or 40 NLUs;
and the ER-5200 has 117 NLUs. Each NLU key is assigned the same number PLU, i.e. NLU
key number one is PLU #1. However, with this program, you can assign any PLU number
you wish to any one of the NLU keys.
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose
NLU. The appropriate NLU Programming dialog box displays:
2. Use the scroll box at the right of the screen to view all of the NLUs.
3. To edit an NLU, type the PLU number you wish the NLU to address in the appropriate
field.
4. Click Exit to save changes and return to the main menu.
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Tare Weights
Up to 5 tare weights can be pre-programmed and entered automatically during register
operations. Follow the instructions on the screen, or refer to the Samsung ER-5215
Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program
Manual for a complete description of your program options.
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose
Tare Weights. The appropriate Tare Weight Programming dialog box displays:
2. Enter a weight (up to 9.999 lbs) for each tare.
3. Click Exit to save changes and return to the main menu.
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COM Port 1 Option
Set options for the communications when you are connecting optional hardware to the
register. Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators
and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a
complete description of your program options.
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose
COM Port 1 Option. The appropriate Serial Port Programming dialog box displays:
2. Fill the applicable fields for the device you are using. (Be sure to select the appropriate
scale, printer, or pole display type, if necessary.)
Edit fields with drop-down list boxes by opening the list box and selecting from the
available options.
Edit fields with numeric information by double clicking on the field, and then enter
new data.
3. Click Exit to save changes and return to the main menu.
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Keyboard Layout/Macros
Each key location on the register can be programmed for any available function. Follow the
instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual
or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of
your program options.
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose
Keyboard Layout/Macros. The appropriate Keyboard Locations dialog box displays:
To Change a Key Function
The dialog box depicts the keyboard layout. The current function for each location is
displayed. Use the scroll bar at the bottom and right to view all of the key positions. Yellow
locations are fixed and cannot be changed. The current function for each programmable
location is displayed.
To change a programmable location, open the Function Keys drop down list box and find
the new function you wish to assign. Then double click on the position where you wish
the function assigned.
Programming Macros
1. Each Macro can execute a series of key sequences. Select the Macro number (1-10) and
the Macro Key Sequence cell, and then select the key on the keyboard the macro is to
execute, and then click the Set Macro Cell to Keyboard Cell button.
2. To have the macro change lock postitons for the next keystroke, first select the lock
postion option button. Next, select he next Macro Sequence cell, and then click the Set
Macro Cell to Keylock Position command button.
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Misc
Here you can set a cash-in-drawer limit, machine number, and a check change limit. Follow
the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program
Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete
description of your program options.
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose
Misc. The appropriate Misc Programming dialog box displays:
2. Double click on the option you wish to edit, and then enter a new value.
3. Click Exit to save changes and return to the main menu.
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Mix and Match
Up to 10 macros are available, each can execute up to 50 keystrokes. Follow the instructions
on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the
Samsung ER-5200/5240 Operators and Program Manual for a complete description of your
program options.
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose
Macros from the Edit ECR Data menu. The appropriate Macro Programming dialog
box displays:
2. Use the scroll bar at the right to view all of the key strokes for each macro; use the scroll
bar at the bottom to view all of the 10 macros.
3. Edit, or create a new macro string by opening the appropriate drop down list box, then
selecting the function you wish to execute.
4. Click Exit to save changes and return to the main menu.
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Communications
Choose Communications from the Main menu to initiate communications with a
Samsung ER-5200 series ECR.
Polling
1. Choose Polling from the Communications menu to connect to the store to poll reports.
The SAM52 Polling dialog box will display.
Note: Polling setup file must be completed first.
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2. Complete the fields on the Polling Routine window according to the table below:
Required
Field Name
/Optional
Description/Instructions
Poll On Timer
Select the Poll On Timer checkbox to start polling in
consecutive order beginning with Poll 1 at the defined
time. If not selected, polling is manual and will begin
immediately.
O
Poll All Stores
Select the Poll All Stores checkbox to poll all stores. If
not selected, enter an individual store to poll in the Listbox
of Stores field.
O
Listbox of
Stores
Select an individual store to poll if the Poll All Stores
check box is not selected.
O
O
R
Timer
Enter the military time the polling session is to begin if
unattended polling is to be done.
Session
Select the polling session, 0 - 2. Polling will proceed in
consecutive order by session number.
3. Click the Start Polling button to begin polling; click Exit to exit the dialog box.
Note: The polling setup must be completed before a store can be polled.
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Send Programs to ECR (Download)
1. Choose Send Programs to ECR (Download) from the Communications menu to
send program information from the working store, to the ECR of the working store.
2. From the Download dialog box, select the program components you wish to send to the
ECR. (Click Check All to select all components.) A check mark means the item is
selected.
3. Click the Download button to initiate the download to the ECR; click Exit to exit the
window. The Status field will monitor the progress of the download for each program
component. Passed will display in green when the program is successfully downloaded;
Fail will display in red if the download is unsuccessful.
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Receive Programs from ECR (Upload)
1. Choose Receive Programs from ECR (Upload) from the Communications menu to
receive program information from the ECR for the working store. When you execute
this function, any program data that was on the hard disk previously will be overwritten
by the new data.
2. From the Upload dialog box, select the program components you wish to send to the
ECR. (Click Check All to select all components.) A check mark means the item is
selected.
3. Click the Upload button to initiate the download to the ECR; click Exit to exit the
window. The Status field will monitor the progress of the upload for each program
component. Passed will display in green when the program is successfully uploaded;
Fail will display in red if the upload is unsuccessful.
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Polling Setup File
1. Choose Polling Setup File from the Communications menu to define the reports to be
taken when polling is initiated.
2. Click the Session 1 or Session 2 tabs to display the reports for the session.
3. At the heading of each column, view the type of report (i.e. X1, Z1, etc.) Then, indicate
by selecting the check boxes in the column for the specific reports of that type you wish
to take.
4. Click Exit to save changes and return to the main menu.
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Download Bitmap Image
Preparing a Graphic Logo Bitmap for an ER-5200 Series ECR
The image must be black/white bitmap, 384 x 192 pixels, and 10 Kbytes or less in size. If
your bitmap file does not meet these specifications, follow the instructions below and use
Microsoft Paint to format your image.
1. Open MS Paint.
2. Open the image file you wish to use.
3. Choose Attributes from the Image menu. The Attributes dialog box displays.
4. The image dimensions must be no larger than 384 pixels wide by 192 pixels high. If
the image size in pixels is greater than the maximum, you must resize your image.
a. Click OK to exit the Attributes dialog.
b. Select your image. (Choose Select All from the Edit menu.)
c. Using the handles of the selected image, resize the image. Keep the image in the
upper left corner of the screen.
d. Choose Attributes from the Image menu. The Attributes dialog box displays
again. Enter 384 in the Width field; enter 192 in the Height field; select Pixels
as the unit. Click OK to exit the dialog box.
e. Your image will be cropped to the 384 x 192 pixel size. If you cropped part of
the image you wish to keep, you can undo (Ctrl + Z) and try again. You may
have to experiment a bit to resize the image inside the 384 x 192 pixel limit.
5. After the image is sized, select Black and white in the Attributes dialog.
6. Save your image and confirm that the size is 10k or less.
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Download a Graphic Logo to an ER-5200 Series ECR
1. Choose Download Bitmap Image from the Utilities menu. The appropriate
Download Bitmap dialog box displays:
2. Select the folder where the bitmap file you wish to use is located. Select the Pre Logo
bitmap file on the left and select the Post Logo bitmap on the right.
3. Select the Download This File Pre Logo and/or Download This File Post Logo
checkboxes.
4. Click the Download button. When the logo loads successfully, the download
completed message displays after a short delay.
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Printing the Logo Image – ER-5200 Settings Series ECR
Three addresses in Print Option Programming affect graphic logo printing:
Option #28 – Add the value of 1 to address 28 if you wish to print the pre graphic logo on
the receipt. Add the value of 2 to address 28 if you wish to print the post graphic logo on
the receipt.
Option #29 – Add the value of 1 to address 29 if you wish to print the pre graphic logo on
the guest check. Add the value of 2 to address 29 if you wish to print the post graphic
logo on the guest check.
Option #30 – Add the value of 1 to address 30 if you wish to print your custom bitmap
instead of the default bitmap “Thank You – Your Receipt”. Add the value of 2 to
address 30 if you wish to print your custom bitmap instead of the default bitmap “Call
Again”.
Print Option Flowchart (P Key Lock Position)
Repeat for each Print
Option
Status
4
0
SBTL
X/TIME
SBTL
CASH
Option #
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Print
Choose Print from the Main menu to access the printing utilities described below.
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Daily Poll File
1. Choose Daily Poll File from the Print menu to print out the poll file of a given day.
The Daily Poll dialog box displays.
2. Complete the Daily Poll dialog box according to the table below:
Required
Field Name
Polling Date
Zero Skip
/Optional
Description/Instructions
Select the polling date from the drop-down list box.
R
O
Select the Zero Skip check box if you wish totals with
zero values skipped.
Report Type
Select the report type from the drop-down list box. If no
report type is selected, SAM52 will display all reports for
the specified date and key lock mode.
O
O
Keylock Mode
Select the mode of the report.. If no key lock mode is
selected, SAM52 will display all reports for the specified
date and report type.
Grid Lines
White/Gray
Click the Grid Lines button to print/display the selected
report with or without grid lines
O
O
Click the White/Gray button to print/display the selected
report with or without shaded fields.
3. Click the Load Table button to view the selected report.
4. With the report in view, click the Print Table button to print the report.
5. Click Exit to return to the main menu.
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Log Files
For error checking you can choose Log File from the Print menu to print out the upload,
download or poll log file of a given day.
Uploads
1. Choose Log Files from the Print menu, then choose Uploads to view and/or print the
uploads of a given day. The Upload Log File Report dialog box for the selected store
displays.
2. Type or select a date from the File Date list box.
3. Click the Load Table button to load the table for the selected file date.
4. Click the Print Table button to print the table.
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Downloads
1. Choose Log Files from the Print menu, then choose Downloads to view and/or print
the uploads of a given day. The Download Log File Report dialog box for the selected
store displays.
2. Type or select a date from the File Date list box.
3. Click the Load Table button to load the table for the selected file date.
4. Click the Print Table button to print the table.
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Polling
1. Choose Log Files from the Print menu, and then choose Polling to view and/or print
the polling activity of a given day. The Download Log File Report dialog box for the
selected store displays.
2. Select the polling date from the drop-down list box.
3. Click the Load Table button to view the selected file date log.
4. With the report in view, click the Print Table button to print the report.
5. Click Exit to return to the main menu.
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PLU File
1. Choose PLU File from the Print menu to display and print out the PLU file of the
working store. The PLU File dialog box displays.
2. Click the Sort by PLU # button to view the file sorted by PLU #; click the Sort by
Descriptor button to view the file sorted by descriptor.
3. Click the Print File button to print the file.
4. Click Exit to return to the main menu.
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PLU Range
1. Choose PLU Range from the Print menu to display and print out a specific range of the
PLU file of the working store. The PLU File dialog box displays.
2. Enter or select the From PLU and To PLU numbers.
3. Click the Load Grid button to view the selected PLUs .
4. Click the Print File button to print the file.
5. Click Exit to return to the main menu.
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Consolidated Store Report
1. Choose Consolidated Store Report from the Print menu to display and print out the
Consolidated financial, PLU and group reports for all stores. The Consolidated Store
Report dialog box displays.
2. Chose the Polling Date from the drop down list for the reports you wish to consolidate.
3. Chose the Report Type (Financial, PLU, or Groups) from the drop down list for your
consolidated report.
4. Click on Load Table to load the consolidated store report.
5. Click on the Grid Lines icon to toggle between displaying grid lines on the table and not.
6. Click on the White/Gray icon to toggle between showing the descriptors in white or gray.
7. Click on the Print Table icon to print the consolidated store report.
8. Click on Exit to return to the main menu.
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Remove
Old Poll Files
1. Choose Old Poll Files from the Remove menu to delete unwanted poll files. The
Remove Old Polling Files dialog box displays.
2. Enter the date through which you want old poll files deleted. The message "FINISHED"
will display when completed.
3. Click Exit to return to the main menu.
Log Files (Upload, Download, Poll)
1. Choose Log Files (Upload, Download, Poll) from the Remove menu to delete
unwanted poll log files. The Remove Old Log Files dialog box will display.
2. Enter the date through which you want old log files deleted. The message "FINISHED"
will display when completed.
3. Click Quit to return to the main menu.
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Utilities
Choose Utilities from the Main menu to access the utilities described below.
Copy a Store
Use the Copy a Store function to create a new store with the identical attributes of an
existing store.
1. Choose Copy a Store from the Utilities menu.
2. Select the store that you wish to copy from by clicking the Default Store field drop-down
list box.
3. Enter the name of the store you wish to create in the New Copy Store field.
4. Click the Copy button to create a new store with identical attributes as the default store.
5. Click the Exit Copy button to return to the main menu.
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Copy PLU File
Use the Copy a PLU File function to copy a PLU file to an individual store or all stores.
1. Choose Copy a PLU File from the Utilities menu.
2. Select the store that you wish to copy the PLU file from by clicking the Default Store
field drop-down list box.
3. Select the name of the store you wish the PLU file copied to in the Copy PLU File to this
Store field, or click the Copy To All Stores check box.
4. Click the Copy button to copy the PLU file to the selected store or all stores.
5. Click the Exit button to return to the main menu.
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After Polling
You can program SAM52 to send your polled files to the printer immediately after polling,
or have the polled files sent automatically by e-mail to a preselected e-mail address.
1. Choose After Polling from the Utilities menu. The After Polling dialog box for the
selected store displays.
2. Click on the check boxes to select Printing or E-mailing the polled file after polling.
3. Select Your Internet Connection from the drop down list. All connections set up in your
PC should display for you to chose from.
4. Type in your Outgoing Mail Host Name (SMTP) in the appropriate location. If you have
trouble locating the host name, please contact your e-mail provider. The host names vary
greatly depending on the provider.
5. Type in your E-mail Account Logon Name.
6. Type in your E-mail Account Password.
7. Type in your E-mail Address.
8. Type in the address you wish to send the polled reports to in the text box labled Send
File to this E-mail Address.
9. Click on Exit to return to the main menu and save your changes.
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Set Auto Poll
You can set SAM52 to automatically go into polling mode when the program is started. You
can also set SAM52 to automatically close when polling is completed.
1. Choose Set Autopoll from the Utilities menu. The Set to Automatically Poll dialog box
displays.
2. Select the first check box if you wish to automatically poll when SAM52 is executed.
Select the second check box if you wish to close SAM52 automatically when polling is
completed.
3. Click Exit.
4. Close SAM52 and then restart it for changes to take effect.
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Length of Polling Time
You can set a time period that SAM52 will wait to successfully poll each report. Leave this
value at ‘0’ unless you encounter difficulty polling.
Backup Poll Data Files
Use this utility to backup polled data files to another disk drive. Follow the screen
instructons.
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Design 5200 Keyboard
This utility allows you to design and print a key legend sheet for the ER-5200 flat keyboard.
If you are using a color inkjet printer and legal size paper, you can print a high-quality
keyboard suitable for your installation.
1. Choose Design 5200 Keyboard from the Utilities menu. The appropriate Keyboard
dialog box displays:
2. The dialog box depicts the keyboard layout. Use the scroll bar at the bottom and right to
view all of the key positions.
3. Move the cursor the position you wish to edit and click. Type the text for the item. The
text will automatically center when a new positon is selected.
4. Click on the Default Color display to choose the default color. Click on one of the
color samples and click on OK to set the color selected as default.
5. Select a key position or group of key positions and click on the Set Cell Text Font
Color to Default Color icon to set the cell(s) text to the color selected as default.
6. Select a key position or group of key positions and click on the Set Cell Background
to Default Color icon to set the cell(s) background to the color selected as default.
7. Select a key position or group of key positions and click on the Bold Cell Text or
Italize Text icon to display the cell(s) text to Bold or Italics. Click on the icon again to
reverse the change.
8. Select a key position or group of key positions and modify the cell(s) font size with the
Font Size scroll bar.
9. Click on the Print Keyboard icon to print the keyboard.
10. Click Exit to save changes and return to the main menu.
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Design Generic Keyboard
This utility allows you to design and print keychecks for the ER-5215/ER-5240. If you are
using a color inkjet printer, you can print a high-quality keychecks suitable for your
installation.
1. Choose Design Generic Keyboard from the Utilities menu. The appropriate
Keyboard dialog box displays:
2. The dialog box displays a matrix of single and double size keychecks. Use the scroll bar
at the bottom and right to view the entire matrix.
3. Move the cursor the position you wish to edit and click. Type the text for the item. The
text will automatically center when a new positon is selected.
4. Click on the Default Color display to choose the default color. Click on one of the
color samples and click on OK to set the color selected as default.
5. Select a key position or group of key positions and click on the Set Cell Text Font
Color to Default Color icon to set the cell(s) text to the color selected as default.
6. Select a key position or group of key positions and click on the Set Cell Background
to Default Color icon to set the cell(s) background to the color selected as default.
7. Select a key position or group of key positions and click on the Bold Cell Text or
Italize Text icon to display the cell(s) text to Bold or Italics. Click on the icon again to
reverse the change.
8. Select a key position or group of key positions and modify the cell(s) font size with the
Font Size scroll bar.
9. Click on the Print Keyboard icon to print the keychecks.
10. Click Exit to save changes and return to the main menu.
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Quit
Choose Quit from the Main menu to exit SAM52 For Windows.
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Appendices
Structure Of Stores
When you create a new store, you actually create a new sub-directory under the directory
SAM52 for the store. If you create a store named BIGBOYS, the following will be created:
1. A directory named \SAM52\STORES\BIGBOYS
This directory holds all the programming files for this store.
2. A directory named \SAM52\STORES\BIGBOYS\POLL
This directory holds all the daily polling files for this store.
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File Definitions
File Extension
Definition
.plu
.gru
.tax
.syo
.pro
.fky
.clk
.lgo
.fin
PLU
group
tax
system options
print option
function key
clerk
logo description
financial descriptors
.ckd
.mro
.msc
.mm
.pol
.tpl
clerk logo
macro
misc
mix and match
(in polling folder) polled reports file
(in polling folder) temporary polling file
Sam52 PLU File Structure
<Storename>.PLU
FIELD
START LENGTH
STATUS
PLU#
1
2
1(A,C,D)
4
DESCRIPTION
GROUP1
GROUP2
6
12
18
20
22
24
25
26
27
28
29
30
31
32
33
34
35
36
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
GROUP3
NEGATIVE ITEM
FOOD STAMP
TAX4
TAX3
TAX2
TAX1
OVERRIDE PRESET
PRESET
AUTO SCALE
SCALABLE
DISABLE
INVENTORY
GALLONAGE
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FIELD
START LENGTH
NON-ADD# COMP
SINGLE ITEM
HASH
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
61
68
74
76
83
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
4
7
6
2
7
2
DISABLE PROMO
PRINT PRICE/CHECK
PRINT PRICE/RECEIPT
PRINT ON CHECK
PRINT ON DISPLAY
PRINT ON RECEIPT
COMP. CONDIMENT
CONDIMENT
Not Used
Not Used
Not Used
Not Used
Not Used
PRINT ON JOURNAL
PRESET OVER-MGT
RESET COUNTER
AUTO TARE (1-5)
LINK PLU
PRICE
STOCK
MIX & MATCH
COST
CR/LF
TOTAL REC LENGTH
84
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Structure Of Polling Files
When you poll, the session will always create a poll file with the date as the name of the file.
For example, if you poll on 09-23-1996, for store BIGBOYS, the session will create a file on
the hard disk named \SAM52\STORES\BIGBOYS\POLL\09231996.POL. If you poll
this store a second time on the same day, it will append the data to the end of the existing
file.
The structure of the poll file is as follows:
All data is ASCII.
A polling session for a store is everything that is done from the moment the PC calls the
store, up to the hang-up with the store.
The first line saved to disk of any polling session is:
BIGBOYS/09-23-1996/20:12:39
The first three characters on the line is ASCII character decimal 16, a right arrow. This
designates that this is the start of the polling session. The name of the store follows, a
forward slash, the date, a forward slash, and the time in hours, minutes and seconds.
The last line of the entire session will be saved as:
<ENDSESSION>
The last three characters of the line is ASCII character decimal 17, a left arrow. This
designates that this is the end of the polling session.
If you do not define any elements in your polling session, you would have a polled file
that would look something like this:
BIGBOYS/09-23-1996/20:12:39
<ENDSESSION>
When you define your polling session by choosing elements in the store’s session data,
the polled data will be save below line 1:
BIGBOYS/09-23-1996/20:12:39
and before the last line:
<ENDSESSION>
The time and date on the first line of the session is the time and date that the session
started. The second line in the file is the element that was polled. The line ends with a
time and date stamp. This stamp is when the ECR was actually pre-polled. This stamp
can be different than the header stamp (line 1). If the software finished pre-poll and the
session ended abruptly, then next time that you poll (possibly a day later) you sill read
the data sitting in the prepoll area.
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The first line saved for each element is 2 right arrow characters followed by the key lock
mode, a forward slash and the report title. For example: X1/FINANCIAL
The last line saved for every element is :
<ENDREPORT>
This line ends with 2 left arrow characters.
All data for the given element will appear between the 2 lines with 2 arrows. Data lines
do not start with any arrows.
The Clerk report will use a single arrow to designate the data pertaining to the clerk. A
clerk report can have up to 99 clerks, so we have to be able to distinguish from clerk
from another. See the example that follows.
Let’s say our session consisted of the two elements: X1/PLU and X1/Groups. Your file
\SAM52\STORES\BIGBOYS\POLL\03172003.POL should look like this:
BIGBOYS /03-17-2003/14:26:45
X1/PLU
PLU#
PLU1
PLU2
PLU3
PLU4
PLU5
PLU6
PLU7
. . . .
Count
1.00
Amount
1.00
0001
0002
0003
0004
0005
0006
0007
1.00
1.00
1.00
1.00
0.00
0.00
1.00
1.00
1.00
1.00
0.00
0.00
Totals
5.00
5.00
<End Report>
X1/GROUPS
Group#
Count
5.00
Amount
5.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
GROUP 1
GROUP 2
GROUP 3
GROUP 4
GROUP 5
GROUP 6
GROUP 7
GROUP 8
GROUP 9
GROUP 10
GROUP 11
GROUP 12
GROUP 13
GROUP 14
GROUP 15
GROUP 16
GROUP 17
GROUP 18
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
SAM52 User's Manual
Appendices
65
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GROUP 19
GROUP 20
Totals
0.00
0.00
5.00
0.00
0.00
5.00
<End Report>
<End Session>
Sample Reports
Financial Report
•••CRS
/03-20-2003/11:03:07
••X1/FINANCIAL
•
+PLU TTL
-PLU TTL
ADJST TTL
NONTAX
Count
Amount
280.15
0.00
47.00
0.00
47.00
37
0
280.15
259.19
20.96
0.00
TAX1 SALES
TAX2 SALES
TAX3 SALES
TAX4 SALES
TAX1
0
0
0.00
0
0.00
0
0.00
TAX2
0
0.00
TAX3
0
0.00
TAX4
0
0.00
XMPT1 SALES
XMPT2 SALES
XMPT3 SALES
XMPT4 SALES
EATIN TTL
TAKEOUT TTL
DRTHRU TTL
% 1
0
0.00
0
0.00
0
0.00
0
0.00
2
2.00
0
0.00
0
0.00
0
0.00
% 2
0
0.00
% 3
0
0.00
% 4
0
0.00
% 5
0
0.00
NET SALE
CREDIT TAX1
CREDIT TAX2
CREDIT TAX3
CREDIT TAX4
FD/S CREDIT
RETURN
ERROR CORR
PREVIOUS VD
VOID MODE
CANCEL
20
0
280.15
0.00
0
0.00
0
0.00
0
0.00
0
0.00
2
-6.00
0.00
0
1
-1.00
0.00
0
2
10.00
286.15
56.95
200.00
29.99
0.00
0.00
-5.00
0.00
0.00
0.00
-6.00
0
GROSS SALES
CASH SALES
CHECK SALES
R/A 1
0
14
1
1
R/A 2
0
R/A 3
0
P/O 1
1
P/O 2
0
P/O 3
0
HASH TTL
AUDACTION
NOSALE
0
2
1
CASH-IN-D
CHECK-IN-D
FD/S-IN-D
CHG1-IN-D
CHG2-IN-D
CHG3-IN-D
CHG4-IN-D
15
2
51.95
229.99
0.00
0
3
8.20
2
15.00
0.00
0.00
0
0
CHG5-IN-D
0
0.00
66
Appendices
SAM52 User's Manual
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CHG6-IN-D
CHG7-IN-D
0
0
0.00
0.00
CHG8-IN-D
CHG1 SALES
CHG2 SALES
CHG3 SALES
CHG4 SALES
CHG5 SALES
CHG6 SALES
CHG7 SALES
CHG8 SALES
FOREIGN 1
FOREIGN 2
FOREIGN 3
FOREIGN 4
DRWR TTL
0
3
2
0
0
0
0
0
0
0
0
0
0
22
0
0
0
0
0
0
0
0
0
0
0
0
0
0.00
8.20
15.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
305.14
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
286.15
PROMO
WASTE
TIP
TRAIN TTL
BAL FORWARD
GUESTS
P/BAL
CHECKS PAID
SERVICE
MIX&MATCH
PAYMENT TTL
OPEN CHK TTL
GRAND TOTAL
<End Report>••
Time Report
••X1/TIME
•Hour
Count
Amount
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
222.20
57.95
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
280.15
00:00 - 00:59
01:00 - 01:59
02:00 - 02:59
03:00 - 03:59
04:00 - 04:59
05:00 - 05:59
06:00 - 06:59
07:00 - 07:59
08:00 - 08:59
09:00 - 09:59
10:00 - 10:59
11:00 - 11:59
12:00 - 12:59
13:00 - 13:59
14:00 - 14:59
15:00 - 15:59
16:00 - 16:59
17:00 - 17:59
18:00 - 18:59
19:00 - 19:59
20:00 - 20:59
21:00 - 21:59
22:00 - 22:59
23:00 - 23:59
TOTALS
0
0
0
0
0
0
0
0
0
0
9
9
0
0
0
2
0
0
0
0
0
0
0
0
20
<End Report>••
SAM52 User's Manual
Appendices
67
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PLU Report
••X1/PLU
•PLU#
Count
6.00
4.00
2.00
3.00
1.00
0.00
3.00
4.00
4.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
1.00
3.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
2.00
0.00
0.00
0.00
0.00
Amount
7.99
4.19
3.00
6.00
10.00
0.00
0.00
10.99
0.99
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
5.99
0.00
0.00
0.00
0.00
0.00
0.00
0.00
6.00
0.00
0.00
0.00
0.00
BLT
0001
HAMBURGER
PLU3
0002
0003
0004
0005
0006
0007
0008
0009
0010
0011
0012
0013
0014
0015
0016
0017
0018
0019
0020
0021
0022
0023
0024
0025
0026
0027
0028
0029
0030
PLU4
PLU5
PLU6
PLU7
LEINENKUGEL
MOOSEHEAD
NO MAYO
MEDIUM WELL
LETTUCE
TOMATO
PLU14
PLU15
PLU16
PLU17
PLU18
PLU19
PLU20
PLU21
PLU22
PLU23
PLU24
PLU25
PLU26
PLU27
LARGE PIZZA
PEPPERONI
MUSHROOM
<End Report>••
Clerk Report
(Data for One Clerk Only)
••X1/CLERK
•Clerk# 1
NET SALE
NONTAX
CLERK 1
Count
20
37
0
Amount
280.15
259.19
20.96
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
2.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
-6.00
0.00
-1.00
0.00
10.00
286.15
TAX1 SALES
TAX2 SALES
TAX3 SALES
TAX4 SALES
TAX1
0
0
0
0
TAX2
0
TAX3
0
TAX4
0
XMPT1 SALES
XMPT2 SALES
XMPT3 SALES
XMPT4 SALES
EATIN TTL
TAKEOUT TTL
DRTHRU TTL
% 1
0
0
0
0
2
0
0
0
% 2
0
% 3
0
% 4
0
% 5
0
CREDIT TAX1
CREDIT TAX2
CREDIT TAX3
CREDIT TAX4
FD/S CREDIT
RETURN
0
0
0
0
0
2
ERROR CORR
PREVIOUS VD
VOID MODE
CANCEL
0
1
0
2
GROSS SALES
0
68
Appendices
SAM52 User's Manual
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CASH SALES
CHECK SALES
R/A 1
14
1
1
0
0
1
0
0
0
15
2
0
3
2
0
0
0
0
0
0
0
0
0
0
22
0
0
0
0
0
0
0
0
0
1
0
0
56.95
200.00
29.99
0.00
0.00
-5.00
0.00
0.00
0.00
51.95
229.99
0.00
8.20
15.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
305.14
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0
R/A 2
R/A 3
P/O 1
P/O 2
P/O 3
HASH TTL
CASH-IN-D
CHECK-IN-D
FD/S-IN-D
CHG1 SALES
CHG2 SALES
CHG3 SALES
CHG4 SALES
CHG5 SALES
CHG6 SALES
CHG7 SALES
CHG8 SALES
FOREIGN 1
FOREIGN 2
FOREIGN 3
FOREIGN 4
DRWR TTL
PROMO
WASTE
TIP
TRAIN TTL
BAL FORWARD
GUESTS
P/BAL
CHECKS PAID
SERVICE
NOSALE
MIX&MATCH
PAYMENT TTL
0
0
Group Report
••X1/GROUPS
•Group#
Count
Amount
280.15
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
280.15
GROUP 1
47.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
47.00
GROUP 2
GROUP 3
GROUP 4
GROUP 5
GROUP 6
GROUP 7
GROUP 8
GROUP 9
GROUP 10
GROUP 11
GROUP 12
GROUP 13
GROUP 14
GROUP 15
GROUP 16
GROUP 17
GROUP 18
GROUP 19
GROUP 20
Totals
<End Report>••
SAM52 User's Manual
Appendices
69
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Troubleshooting Common Problems
Hardware
Refer to "Cabling Diagrams" on page 71 to verify that your direct or modem connection
cable is configured properly.
Verify that the hardware key is in place. SAM52 will not start if the key is not found. In
addition, SAM52 will check for the key at various times during an edit/polling session.
If the key is loose, or has been removed, the program will shut down.
Note: US Robotics Sportster Modems are recommended for remote connections (for both
PC and ECR sites).
Software
Verify that register software and SAM52 versions are compatible. Due to changes in
program structures between various register versions, incompatibility issues may arise.
Samsung ER 5200 Series
The register port must be set for PC communication. (See Service Mode RS232C port
programming.)
A clerk must be signed on.
Verify that the port settings at the ER-5200 are all default (9600 BAUD, NO PARITY, 8
DATA BITS, 1 STOP BIT) and that SAM52 is set the same.
SAM52
Software
Create a new store by selecting Create New from the Stores menu. See "Creating a
New Store" on page 10.
Set the correct Communication Port and BAUD rate. Be sure that the BAUD rate is
identical to that set in the register port.
Only enter a phone number here if you are using a modem to poll data.
If your PC is using any Microsoft Windows operating systems or any software
application that has a communications-port configured, (for example a modem,
mouse or other device) you may have to check on these settings to make sure there is
not a conflict on the same communications port.
Enter information in the Modem Initial String field only if you have a modem that
needs to be properly configured to communicate.
Verify that store files are uploaded in SAM52. You must Receive (Upload) information
from the ECR. Refer to "Receive Programs from ECR (Upload)" on page 39.
If problems persist, try rebooting the PC.
If you have trouble loading a program from SAM52 to a register, be sure the register
memory allocation is set large enough for each file.
70
Appendices
SAM52 User's Manual
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Cabling Diagrams
You can configure cables yourself with the diagram provided here, or you can order the appropriate cables
from CRS Parts at 1-800-333-4949.
Direct Connection
Part # 522035
Part # 522038
Samsung
DB-9M
PC
Samsung
DB-9M
PC
DB-9F
1DCD
2RXD
3TXD
4DTR
5GND
6DSR
7RTS
8CTS
9RI
DB-25F
1ChGND
2TXD
DCD1
RXD2
TXD3
DTR4
GND5
DSR6
RTS7
CTS8
VCC9
DCD1
RXD2
TXD3
DTR4
GND5
DSR6
RTS7
CTS8
VCC9
3RXD
4RTS
5CTS
6DSR
7GND
8DCD
20DTR
Modem Connection
Part # 522034
Samsung
DB-9M
MODEM
DB-25M
PC
Modem
DB-25M
DCD1
RXD2
TXD3
DTR4
GND5
DSR6
RTS7
CTS8
VCC9
1ChGND
2TXD
DCD
RXD
TXD
DTR
GND
DSR
RTS
CTS
VCC
1ChGND
2TXD
3RXD
4RTS
3RXD
4RTS
5CTS
5CTS
6DSR
7GND
8DCD
20DTR
6DSR
7GND
8DCD
20DTR
SAM52 User's Manual
Appendices
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