OPERATING INSTRUCTIONS
Read these operating instructions carefully before using the machine
TYPE SUP021YTDR
FOR HOUSEHOLD USE ONLY
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3
GENERAL INFORMATION
TECHNICAL SPECIFICATIONS
• Voltage rating
See rating plate on appliance
• Power rating
See rating plate on appliance
• Casing material
This coffee machine is ideal for preparing espresso coffee either with coffee beans or
pre-ground coffee and also features a device for dispensing steam and hot water.
This elegantly styled machine is designed for household use only. It is not suitable
for continuous professional-type use.
Metal
Warning. The manufacturer shall accept no liability for damage or injury
caused by:
• Size (w x h x d)
10.3 x 14.2 x 17.2 inches - 260 x 360 x 436 mm
• Weight
26.5 pounds - 12 kg
• Cord length
47.2 inches - 1200 mm
• Control panel
•
•
•
•
•
improper use or use for other than the intended purposes;
repairs carried out by anyone other than an authorized service center;
tampering with the power cord;
tampering with any machine component;
use of spare parts and accessories other than those supplied by the
manufacturer.
Front (Digital)
•
mineral or scale build up and/or freezing damage.
• Water tank
The warranty will be voided in such cases.
67.5 oz - 2 lit. (Removable)
• Power supply
See rating plate on appliance
• Coffee container capacity
(2/3 lb) - (300 g) of coffee beans
• Pump pressure
TO FACILITATE INTERPRETATION
A warning triangle draws attention to the instructions that are impor-
tant for user safety. Please carefully abide by these instructions to
avoid serious injury!
15 bars
• Boiler
Stainless Steel
• Safety devices
This symbol is used to highlight information that is especially important for
ensuring optimal use of the machine.
Boiler pressure safety valve
safety thermostat
HOW TO USE THESE OPERATING INSTRUCTIONS
Subject to engineering and manufacturing changes as warranted by technological
developments.
Machine in conformity with European Directive 89/336/EEC (Italian Legislative
Decree 476 of 04/12/92) concerning electromagnetic compatibility.
The machine complies to American regulations (c UL us) FCC Part. 15 relative to
Keep these operating instructions in a safe place and make them available to
anyone else who should use the coffee machine. For further information or an
explanation of problems not completely or sufficiently addressed in these instruc-
tions, contact an authorized service center.
electromagnetic compatibility.
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SAFETY RULES
4
HAZARDS
IN THE EVENT OF AN EMERGENCY
- The appliance must not be used by children or by individuals unacquainted with
the operating instructions.
Immediately unplug the appliance.
THE APPLIANCE MAY ONLY BE USED
- Indoors.
- To prepare coffee, dispense hot water, froth milk or heat beverages using
steam.
- For household use.
- By adults in full control of their physical and mental capacities.
- The appliance is dangerous for children. If left unattended it must be
switched off.
- Do not leave the materials used to pack the appliance within children’s reach.
- Do not direct a jet of hot steam and/or hot water toward yourself or others:
danger of scalding.
- Do not introduce any objects through the openings in the appliance (Electrical
hazard!).
- Do not touch the plug when your hands or feet are wet. Do not unplug the
appliance by pulling on the power cord.
NEVER USE THE APPLIANCE
for purposes other than those indicated above to avoid hazards. Never place any
substances in the containers other than those specified in the instruction manual.
When you fill a container, make sure all nearby containers are closed. Fill the
water tank only with fresh water: hot water and/or other liquids may damage the
machine. Do not use carbonated water. The coffee grinder may be adjusted only
while it is running. Do not introduce your fingers or any material other than coffee
beans into the coffee grinder. Before attempting to access the inside of the coffee
grinder, switch OFF the machine and remove the plug from the outlet. Do not put
coffee beans or instant coffee into the ground coffee container.
- Warning: contact with hot water, steam or and hot water/steam nozzle may
cause burns.
FAULTS
- Do not use the appliance if it malfunctions or you suspect damage, e.g. after a fall.
- Repairs must be performed by an authorized service center.
- Do not use an appliance with a defective power cord. The cord may only be
replaced by a service center (Electrical hazard!).
- Switch off the appliance before opening the service door. Danger of scalding!
POWER SUPPLY
Connect the coffee machine to a suitable outlet. The voltage must match the
voltage specified on the appliance rating plate.
CLEANING
- Before cleaning the appliance, unplug it and allow it to cool down.
- Avoid exposing the appliance to splashes of water. Do not immerse it in water.
- Do not dry machine components in a conventional or microwave oven.
INSTALLATION
- Choose a flat, level supporting surface. Do not place on a hot surface!
- Maintain a distance of 4 in / 10 cm from walls and electric or gas burners.
- Do not keep at temperatures below 32° F / 0° C; freezing may damage the
appliance.
SPARE PARTS
To guarantee safety, you should use only original spare parts and accessories.
- The power outlet must be accessible at all times.
- The power cord must not be damaged, secured with clamps, placed on very hot
surfaces etc.
- Do not let the power cord hang loosely (Warning: danger of tripping or of
causing the appliance to fall).
DISPOSAL
- The packing materials can be recycled.
- Appliance: unplug the appliance and cut the power cord.
- Deliver the appliance and power cord to a service center or public waste
disposal facility.
- Do not use the power cord to carry or pull the coffee machine.
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5
Coffee bean
container lid
Coffee bean
container
Grind adjustment
knob
Cup warming surface
Doser adjustment
knob
Water tank lid
Pre-ground
coffee lid
Water tank
Control panel
Steam knob
Pre-ground
coffee scoop
Water hardness
test strip
Service door
Cleaning brush
Brew group key
Height-adjustable
coffee dispenser
ON/OFF switch
Tray full indicator
Cartridge filter
applicator
“Aqua Prima”
cartridge filter
Hot water/
steam wand
Digital display
Drip tray + grill
Brew group
Hot water selection button
“ESC” in programming mode
Programming “MENU” selection button
“OK” in programming mode
Pre-ground coffee selection button
Small coffee button
Large coffee button
Coffee button
“Page down” in programming mode
Dregs drawer /
waste box
“Page up” in programming mode
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INSTALLATION / PRIMING
6
Important warning for using the “Aqua Prima Filter” can be found at
page 18.
The messages displayed by the machine during operation are shown
on page 18.
See rating plate
Remove the drip tray from
the box and put in place on
the machine.
Fill the coffee bean con-
tainer with coffee beans.
The “Aqua Prima” filter can
be installed (see pg.11).
Allow to soak for 30 minutes
prior to first use.
Fill the tank with fresh water.
Insert the plug into a sui-
table outlet.
RINSING
WARMING UP...
HOT WATER
WARMING UP...
Move the ON/OFF switch to
“I” to turn on the machine.
The display will signal that
the machine is warming
up.
Press the hot water button.
Place a container under
the steam wand.
Open the knob to prime the
machine.
Note: Prime the machine
during initial set up, if the
machine has not been
used for several days, after
refilling the water tank, or
any time the display reads
“VENTILATE”.
SELECT PRODUCT
READY FOR USE
HOT WATER
WARMING UP...
Wait until a steady stream
of water flows out from the
wand.
Close the knob to stop the
flow of water. Remove the
container.
Press the hot water button
again to turn off the hot water
feature. Wait for machine to
The machine is ready for
use.
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ature.
ADJUSTMENTS
7
Adjustments may be made only while the burr coffee
grinder is operating and in increments of 2. Extreme
settings not recommended.
Use coffee bean blends for espresso coffee makers. If you
do not obtain the desired result, try using a different blend.
Store coffee in a cool place, in an air tight container. Do not
use frozen beans.
You will see a change after dispensing 3 – 4 cups of coffee.
The grinder can be adjusted
by means of the knob.
Turn counterclockwise for
a finer grind. Coffee flows
out more slowly
Turn clockwise for
coarser grind. Coffee flows
out more quickly
a
You must adjust the dose before brewing a cup of coffee.
This adjustment will have an immediate effect on the next cup
of coffee brewed.
You can adjust the quantity
of coffee to be ground
per cup from 6 (-) o 9 (+)
grams.
Stronger coffee (towards +).
Weaker coffee (towards -).
To adjust the quantity of coffee dispensed to the size of your
cups, place a cup under the coffee dispenser, press the desired
coffee button and keep it pressed while coffee is being
dispensed.
1 SMALL COFFEE
PROGR. QUANTIT
Or
When the cup has filled to the desired level, release the button;
the machine is now programmed to dispense the quantity of
coffee you have chosen.
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COFFEE DISPENSING / HOT WATER
8
Warning! Hot water and steam may cause burns! Direct the steam wand towards the drip tray.
SELECT PRODUCT
READY FOR USE
1
SMALL COFFEE
2
SMALL COFFEES
PREBREWING...
PREBREWING...
Or
Or
Make sure that the machine
is ready.
Position a warm coffee cup
or cups under the coffee
dispenser.
Press the desired coffee
button:
Once for 1 cup.
Twice for 2 cups or a double
shot.
When the machine stops
making the coffee, remove
the cup or cups.
SELECT PRODUCT
PREGR. COFFEE
1
SMALL COFFEE
PREGR. COFFEE
Or
Position
cup under the coffee
dispenser.
a
warm coffee
Select the “Pre-ground coffee”
button.
Put one level scoop of es-
presso pre-ground coffee.
MAX 1 CUP AT A TIME.
Press the desired cofffee
button.
When the machine stops
brewing the coffee, remove
the cup.
HOT WATER
SELECT PRODUCT
READY FOR USE
HOT WATER
READY FOR USE
Position the container under
the steam wand.
Press the hot water button.
Open the knob to start
dispensing. Close the
knob to stop.
Take the container.
Press the button for normal
operation.
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STEAM - CAPPUCCINO
9
Warning! Hot water and steam may cause burns! Direct the steam wand towards the drip tray.
E
C
Fill a cup to 1/3 with cold
milk.
Position a container under the
steam wand.
Open the knob to discharge
any residual water.
When only steam comes
out, close the knob.
Remove the container.
Position the cup with cold
milk under the steam
wand.
Open the knob to release
steam.
STEAM
The machine will signal the
function.
Move the cup in a circular
motion to heat and froth
the milk evenly.
After frothing the milk,
close the knob.
Remove the cup and
place it under the coffee
dispenser.
Dispense coffee into the
cup to prepare a delicious
cappuccino.
STEAM
SELECT PRODUCT
READY FOR USE
STEA
Open the knob to eliminate
any residual water.
Place a container with the
beverage to heat up under
the steam wand.
Heat evenly by making
circular movements.
Close the knob when
finished.
Remove the container.
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Open the knob.
DESCALING
10
The machine must be descaled every 2-3 months, when you observe a diminished flow
of water or when the machine signals that descaling is necessary. The machine must
be on; it automatically controls the distribution of the descaling solution.
Warning! Never use vinegar as a descaling agent. You can use any
commercially available non-toxic, non-harmful descaling product for coffee
machines. We recommend using a Saeco descaling agent.
DESCALING
READY FOR USE
DESCALING
READY FOR USE
DESCALING
SIGNAL.DESCAL.
*
DESCALING
FILL WATERTANK
The machine will display
a message when it needs
descaling.
Press the “M” button.
Scroll up or down until the Press the “M” button to Remove the cartridge Place a large container
menu "Descaling" appears select the function.
on the top of the display.
filter carefully. Fill the under the steam wand.
tank with the descaling
solution.
MACHINE IS
DESCALING
DESCALING
FINISHED
RINSE MACHINE
RINSING
FINISHED
RINSE MACHINE
FILL WATERTANK
Open the steam knob.
The machine will start
descaling.
When the descaling
cycle is completed, close
the knob.
Press the “M” button.
Rinse out the tank and
fill it with fresh water.
Open the knob to rinse.
On completing the rinse,
close the knob.
If the desca-
ling cycle is
DESCALING
SIGNAL.DESCAL.
*
SIGNAL.DESCAL.
TIMER
*
SIGNAL.DESCAL.
NO
SIGNAL.DESCAL.
YES
SELECT PRODUCT
READY FOR USE
interrupted, the water
tank
and
internal
machine circuits must
be rinsed.
For further instructions
on how to clear the
descaling signal, see
chapter on programming.
Press the “M” button.
Use the buttons to view
the following menu.
Press the “M” button
twice.
Clear the descaling
signal.
Press “esc” to exit the
descaling function.
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“AQUA PRIMA” CARTRIDGE FILTER
11
The filter must be replaced every 3 months.
Before descaling, remove the filter from the tank.
E
Remove the filter from the
package.
Adjustthereddateindicator
to the current month.
Insert the applicator and
turn it clockwise to secure
it to the filter.
Check where the filter
position and reference
mark is.
Put the filter into the empty
tank.
The reference must be
positioned in correspon-
dence with the groove.
HOT WATER
WARMING UP...
Press down until it is well
seated in place
Turn the applicator coun-
ter-clockwise and remove
it from the tank.
Fill the tank with fresh
water and allow filter to
soak in the tank for 30
minutes prior to first use.
Position
under the steam wand
and turn the machine on.
a
container
Press the hot water
button.
It is possible to use the
machine without the Aqua
Prima filter, However,
Saeco suggests its use to
ensure a better tasting cup
of coffee.
SELECT PRODUCT
READY FOR USE
Press the hot water button
again to turn off the hot
water feature.
Open the knob to
dispense water through
the steam wand.
Dispense water until the
tank is empty.
Fill the tank with fresh
water.
You can now use your
coffee machine.
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CLEANING AND MAINTENANCE
12
Do not immerse the machine in water and do not place any of its
components in a dishwasher.
Do not dry the machine and/or its components in a microwave and/or
conventional oven.
Turn the machine off.
Unplug the machine.
Wash the water tank.
Wash the filter inside it.
Use the brush to clean the
pre-ground coffee chute.
Remove the drip tray,
empty it out and wash it.
Open the service door,
remove the dregs drawer/
waste box, empty it out and
wash it.
Clean the machine, its com-
ponents, and the brew group
at least once a week.
Remove cover on "Pannarello" frothing attachment, wash under tap. Wipe spout
left on steam wand with wet cloth. When necessary, unscrew complete assembly
and wash under tap with warm soapy water.
Remove drip tray
Open the service door.
Remove the dregs drawer/
waste box.
Press the PUSH button to
release the brew group.
Unscrew the upper filter screen Wash the brew group, dry
using the key provided and wash it it and slide back in place.
with warm water. Put it back in place Do not press the “PUSH”
Put all machine components
back in position.
Close the door.
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when clean and hand tighten.
button.
PROGRAMMING MACHINE FUNCTIONS
13
The following programming features can be changed to suit your needs.
SELECT PRODUCT
READY FOR USE
ENERGY SAVING
RINSING
*
ENERGY SAVING
RINSING
*
ENERGY SAVING
RINSING
*
ENERGY SAVING
RINSING
*
Press the “M” button to
access the programming
mode.
Use the “∧” and “∨”
buttons to display/change
the menus.
Using the “M” button you can
select the menu item marked
with an “*”
Press ESC to exit without
making any changes.
Use the “M” button to
select a menu or confirm
a change.
ENERGY SAVING
RINSING
*
SELECT PRODUCT
READY FOR USE
When the appliance is used infrequently (i.e. will not be in
use for a period longer than 2 hours), it can be switched to
the STANDBY mode.
ENERGY SAVING
With this function you can cut energy costs.
When
the
function
The display will show
that the machine is in the
standby mode.
Press the “M” button to
restore the machine to
normal operation.
appears, select it using the
“M” button.
RINSING
LANGUAGE
*
RINSING
OFF
RINSING
ON
When this function is activated, the internal machine
circuits will be rinsed immediately after the warming-up
phase to ensure that coffee is prepared with fresh water
only.
In all new appliances this function has already been
activated in the factory.
When
the
function
From this menu you can
disactivate the function.
Press the “M” button to
confirm your choice.
appears, select it using the
“M” button.
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PROGRAMMING MACHINE FUNCTIONS
14
This function permits to change the language on the
display. You can select: Italian, German, Portuguese,
Spanish, English, French, Polish, Swedish, and Dutch.
The appliance is usually programmed to the language of
the country in which it is sold.
LANGUAGE
WATER HARDN.
*
LANGUAGE
ENGLISH
LANGUE
FRANCAIS
When the function ap-
pears, select it using the
“M” button.
Select the desired lan-
guage.
Press the “M” button to
confirm your choice.
The hardness of tap, bottled and filtered water may vary
depending on the region, brand and filter used. For this
reason, the appliance can be set according to the water
hardness to be used, expressed on a scale of 1 to 4 (1 =
soft and 4 = hard).
WATER HARDN.
CUP HEATER
*
WATER HARDN.
HARDNESS
2
The appliance is factory set on a hardness value of 3. The
setting should be adjusted according to the level of water
hardness to be used with the machine.
Dip the test strip in water for
1 second. Check how many
squares change color.
When the function ap-
pears, select it using the
“M” button.
Select the corresponding
hardness (e.g. 2 squares =
Hardness 2) and memorize
the value by pressing the
“M” button.
CUP HEATER
TEMPERATURE
*
CUP HEATER
ON
CUP HEATER
OFF
This function allows you to turn on the cup warming surface
on the machine.
When the function ap-
pears, select it using the
“M” button.
Choose whether you wish
to turn the cup warming
surface on or off.
Press the “M” button to
confirm your choice.
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PROGRAMMING MACHINE FUNCTIONS
15
TEMPERATURE
PREBREWING
*
TEMPERATURE
MEDIUM
TEMPERATURE
HIGH
This menu allows you to change the coffee
temperature to suit your needs. It is possible to choose:
“low” – “minimum” – “medium” – “high” – “maximum”.
When the function ap-
pears, select it using the
“M” button.
Select the desired tem-
perature.
Press the “M” button to
confirm your choice.
PREBREWING
PREGRINDING
*
PREBREWING
ON
PREBREWING
OFF
With the pre-brewing process the coffee is slightly
moistened before actual brewing. This pre-infusion brings
out the aroma and flavor of the coffee. It is possible to
choose either “ON”, or “OFF”, or “LONG”.
When the function ap-
pears, select it using the
“M” button.
Choose whether you wish
to turn the pre-brewing
function on, long or off.
Press the “M” button to
confirm your choice.
With the pre-grinding process the machine grinds twice: the
first time for the cup of coffee selected and the second time
for the subsequent coffee (not yet selected). When you brew
the next cup of coffee the machines goes straight into brewing
as the dose of ground coffee is already ready. This function
is useful when you are brewing numerous cups of coffee in
sequence (e.g. while entertaining guests or during a party).
PREGRINDING
TOTAL COFFEES
*
PREGRINDING
ON
PREGRINDING
OFF
We do not recommend it for regular daily use if the dose of
ground coffee is going to sit inside the machine unused for
several hours.
When the function ap-
pears, select it using the
“M” button.
Choose whether you wish
to turn the pre-grinding
function on or off.
Press the “M” button to
confirm your choice.
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PROGRAMMING MACHINE FUNCTIONS
16
TOTAL COFFEES
DESCALING
*
TOTAL COFFEES
TOTAL COFFEES
2
2
This function enables the user to see how many cups of
coffee the machine has dispensed. It is not possible to reset
or change this value.
When the function ap-
pears, select it using the
“M” button.
The display will show the
total cups of coffee.
Press “ESC” to exit the
menu.
SIGNAL.DESCAL.
TIMER
*
QUANTITY WATER
NOT REACHED
This function enables you to see how much more water the machine can dispense before it
needs descaling. The value will depend on the water hardness setting.
This function includes a menu for clearing the “DESCALING” message after descaling has
been carried out.
When the function ap-
pears, select it using the
“M” button.
A
message will be
displayed informing the
user that descaling is not
necessary.
LEFT QUANTITY
LITRE
SIGNAL.DESCAL.
NO
SIGNAL.DESCAL.
NO
SIGNAL.DESCAL.
YES
SIGNAL.DESCAL.
YES
80
Quantity of water to be
dispensed before the
machine needs descaling.
Press the “M” button
This menu allows you to
clear the “DESCALING”
message.
Choose
reset the count of water
dispensed.
whether
to
Press the “M” button to
confirm your choice.
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PROGRAMMING MACHINE FUNCTIONS
17
DESCALING
SIGNAL.DESCAL.
*
DESCALING
DESCALING
This function enables you to activate an automatic
descaling cycle. See page 10 for step by step descaling
instructions.
When the function ap-
pears, select it using the
“M” button.
Prepare the machine for
descaling.
Carry out an automatic
descaling cycle (see page
10) or press "ESC" to exit if
descaling is not yet needed.
TIMER
RINSING CYCLE
*
STANDBY
AFTER
STANDBY
AFTER
3:00
1:15
This is a factory-set function that automatically switches
the machine into “Standby” after a maximum of 3 hours
have elapsed since the last cup of coffee was dispensed.
The switch-off time can be adjusted, in 15-minute intervals,
to a minimum of 15 minutes; the function cannot be
deactivated.
When the function ap-
pears, select it using the
“M” button.
Use the buttons to adjust
the timer setting.
Press the “M” button to
confirm your choice.
RINSING CYCLE
FACTOR.SETTINGS
*
RINSING CYCLE
FILL WATERTANK
This function is used to rinse all the coffee-dispensing parts
with water.
The rinsing cycle cannot be interrupted.
A person must be present during this operation.
When the function ap-
pears, select it using the
“M” button.
The machine will carry out
a rinsing cycle.
When the cycle is finished
the FILL WATER TANK
message will be displayed.
Warning: a large quantity of water may be
dispensed from the coffee dispenser. Before
starting, empty out the drip tray and keep an additional
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container handy.
DISPLAY MESSAGES - NOTES ON THE AQUA PRIMA CARTRIDGE FILTER
18
With this function you can restore the machine operating
FACTOR.SETTINGS*
ENERGY SAVING
FACTOR.SETTINGS
NO
FACTOR.SETTINGS
YES
parameters to the original settings set by the manufacturer.
If you restore all the factory settings, all customized
settings will be lost and you will need to reprogram them
if so desired.
When the function appears,
select it using the “M” button.
Choose whether to restore
the initial factory settings.
Press the “M” button to
confirm your choice:
Messages are displayed to guide users through the usage of the machine correctly.
Close the front door.
Press “M” .
CLOSE DOOR
ENERGY SAVING
DESCALING
READY FOR USE
Descale the machine.
BREWUNIT BLOCKED
Contact an authorized service center.
Fill the water tank with fresh water.
FILL WATERTANK
GRINDER BLOCKED
Fill the coffee bean container and press the desired
coffee button to start the brewing cycle.
COF BEANS EMPTY
READY FOR USE
ADDITIONAL INFORMATION FOR CORRECTLY USING THE “AQUA PRIMA”
FILTER.
DREGDRAWER FULL
Remove the dregs drawer / waste box and empty out the
used coffee grounds.
Please follow these simple instructions to correctly use the “Aqua prima” filter:
1. Keep the “Aqua prima” filter cool and away from sunlight; the room temperature should
be between 41°F/+5°C and 104°F/+40°C;
2. Do not use the filter in temperatures over 140°F/60°C.
3. If the coffee machine is not used for 3 days, we recommend washing the “Aqua prima”
filter;
Importantnote:thedregsdrawer/wasteboxmaybeemptiedonlywhenthemachine
is ON. The drawer must be removed for at least 5 seconds for the machine to read
that the drawer has been emptied. If you empty the drawer with the machine off, you
will not be able to dispense coffee the next time you switch the machine on.
4
If the coffee machine is not used for more than 20 days, it is advisable to replace the
filter.
Put the brew group properly in place.
BREW UNIT MISS.
5. To store an already opened filter, seal it in a nylon bag and keep in the fridge; do not
store it in the freezer to avoid damaging the filter properties.
6. Before using the filter, leave it to soak in the water tank for 30 minutes.
7. Once it is taken out of its packaging, do not keep the filter in the open air.
8. The filter must be replaced 90 days after opening the package or after treating 13 gal-
Put the dregs drawer / waste box properly in place.
INSERT DREGDRAW.
Put the drip tray properly in place.
TRAY MISSING
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lons/60 litres of water.
PROBLEMS - CAUSES - REMEDIES
19
PROBLEMS
CAUSES
REMEDIES
PROBLEMS
CAUSES
REMEDIES
The brewing cycle does No coffee beans / “Cof Beans Refill bean hopper and press
Only water is dispensed No pre-ground coffee has been Select Pre-ground coffee button,
not start.
Empty”.
desired coffee button.
when you select “pre-ground put into the pre-ground chute.
coffee”.
put pre-ground coffee into the
chute and press the desired coffee
button.
No water / “Fill watertank”.
Fill water tank. Make sure float is
in position and held in place by the
cap. Message will clear.
Too much pre-ground coffee put Put one level scoop of espresso
Dredge drawer / waste box is Remove waste box while machine
in chute.
coffee. Max. 1 cup at a time.
full / “Dredgedrawer full”.
is on. Leave out for 5-10 seconds
and put back in machine. Message
will clear.
No hot water or steam
is dispensed.
The steam wand is clogged.
Clear it with a thin needle or pin.
During this operation, the
knob must be closed and
Brew group missing / “Brew Unit Remove drip tray, waste box and
Miss.”
brew group. Put brew group back
in machine until securely locks in
place, put waste box in, shut service
door and put drip tray back in place.
the machine must be off.
Then run water through steam
wand to make sure unclogged.
Reduced amount of coffee, Lime scale / mineral build up in Descale the machine. If not done
Coffee flows too quickly.
Coffee flows too slowly.
Grind is too coarse.
Adjust the grinder to a finer grind,
water and steam coming out machine.
of the machine; the machine
takes longer to heat .
for
a
long period of time, we
ex. from 5 to 3. Adjust only while
recommend doing 2 cycles (see
instructions on page 10).
grinder is grinding and only
a
maximum of 2 settings at a time. It
will take 3-4 cups to see results.
Unable to clear Descale Need to reset message.
message.
Go into programming mode, “Sign.
Decal.” and reset message.
Dose needs to be increased.
Grind is too fine.
Turn doser towards + sign.
Adjust the grinder to
a
coarser
The brew group cannot be The brew group is out of Put waste box in position, close
grind, ex. from 5 to 7. Adjust only
while grinder is grinding and only a
maximum of 2 settings at a time. It
will take 3-4 cups to see results.
removed.
alignment.
door and put drip tray in position.
Switch machine on; the brew group
will reset into original position.
Dose needs to be decreased.
Turn doser towards - sign.
Ventilate
Machine needs to be primed.
Steam wand clogged.
Dispense 3-4 oz of water through
the steam wand.
Filter screen in brew group is Clean the filter screen using the
clogged. key provided.
Clear steam wand and prime
machine.
The machine does not
turn on.
The machine is not connected to Move the main switch to ON (“I”
the power supply.
position).
Check the plug and the power
outlet.
Limescale / mineral build up in Descale the machine. If not done
machine.
for
a
long period of time, we
recommend doing 2 cycles (see
instructions).
The coffee is not hot
enough.
The cups are cold.
Warm up the cups on cup warmer
or by dispensing a little hot water
into the cup and letting it sit for a
few seconds.
Questions?
US Customers
Contact Saeco USA Customer Service at 1-800-933-7876
Canada Customers
A low temperature has
been set.
Set the machine to a higher
temperature.
Contact Saeco Canada at 1-514-385-5551
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Saeco International Group S.p.A. - Via Panigali, 39
40041 Gaggio Montano - Bologna - Italy
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