Hot beverage vending Machine
Saeco Group 200
Model:
ESPRESSO
TYPE: SG200E
i
WARNING: This instruction manual is intended exclusively for specialized personnelꢀ
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English
7 - PAYMENT SYSTEM
INSTALLATIONꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 24
TABLE OF CONTENTS
7ꢀ1
7ꢀ2
Payment system installation on the
machine ꢀ ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 24
Payment system installation on the
cabinet ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 25
1 - INTRODUCTION TO THE
MANUAL ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 4
8 - PROGRAMMING AND
MAINTENANCE MENU ꢀꢀꢀꢀꢀꢀꢀꢀ 26
1ꢀ1
1ꢀ2
1ꢀ3
1ꢀ4
Foreword ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 4
Symbols used ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 4
General instructionsꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 5
Operator requirements ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 7
8ꢀ1 Description of programming and
maintenance phase keys
8ꢀ2 Programming menu
8ꢀ2ꢀ1 Entering the programming menu
8ꢀ2ꢀ2 Structureoftheprogrammingmenu
27
27
27
34
8ꢀ2ꢀ3 Functions of the programming menu 34
2 - TECHNICAL SPECIFICATIONS 7
8ꢀ3 Maintenance menu
8ꢀ3ꢀ1 Access to the maintenance menu
8ꢀ3ꢀ2 Description of maintenance menu
messages
40
40
3 - SAFETY STANDARDS ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 8
42
45
8ꢀ4 Software updating
3ꢀ1
3ꢀ2
Foreword ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 8
General safety rules ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 8
(machine re-programming)
9 -
MAINTENANCE AND
INACTIVITYꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 46
4 - HANDLING AND STORAGE ꢀꢀ 9
9ꢀ1
Cleaning and loading ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 46
4ꢀ1
4ꢀ2
4ꢀ3
Handling and transport ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 9
Storageꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 9
Packaging ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 10
9ꢀ1ꢀ1 Daily cleaning ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 46
9ꢀ1ꢀ2 Weekly cleaning ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 48
9ꢀ1ꢀ3 Product loading ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 49
9ꢀ2
Maintenance ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 49
5 - GENERAL TECHNICAL
9ꢀ2ꢀ1 Scheduled and unscheduled
maintenance ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 50
9ꢀ2ꢀ2 Brew group maintenanceꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 50
DESCRIPTION ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 10
5ꢀ1
5ꢀ2
5ꢀ3
Permitted use ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 10
Versions and Modelsꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 10
Basic operating conceptsꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 10
9ꢀ3
Adjustments ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 51
9ꢀ3ꢀ1 Dose and grinding adjustment ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 51
9ꢀ4
9ꢀ5
Cup releasing device cleaning and ꢀꢀꢀꢀꢀ
adjustment ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 52
Resin regeneration - where the water ꢀ
softner is provided ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 54
6 - INSTALLATION ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 13
6ꢀ1
6ꢀ2
6ꢀ3
6ꢀ4
6ꢀ5
6ꢀ6
6ꢀ7
Positioning ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 13
Receipt ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 14
Unpackingꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 15
Water mains connection ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 16
Electric mains connection ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 16
Machine start-up ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 17
Installation ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 18
10 - INACTIVITYꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 55
11 - DISMANTLINGꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 55
12 - TROUBLESHOOTING GUIDE
FOR THE MOST COMMON
FAILURES OR ERRORS ꢀꢀꢀꢀꢀꢀꢀꢀ 56
6ꢀ7ꢀ1 Cleaning and filling of resin-based
water softener ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 18
6ꢀ7ꢀ2 Water circuit filling ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 19
6ꢀ7ꢀ3 Cleaning the parts in contact with
foodstuff ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 20
13 - VISUAL SIGNALS (LEDs) ꢀꢀꢀꢀꢀ 60
6ꢀ8
Product loading ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 21
6ꢀ8ꢀ1 Container loading ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 21
6ꢀ8ꢀ2 Label insertion ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 22
6ꢀ8ꢀ3 Cup loading ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 22
6ꢀ8ꢀ4 Stirrerloading ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ 23
3
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Warning
1 - INTRODUCTION TO
THE MANUAL
This symbol indicates dangerous situations for
the users, supply operators and maintenance
technicians dealing with either the vending
machine or the product to be dispensedꢀ
1ꢀ1
Foreword
Important
Important
This symbol indicates operations that keep the
machine in good working conditions, if properly
carried outꢀ
This publication is an integral part of the machine
and should be read carefully in order to use it in
a correct wayꢀ Complying with safety
requirements is also essential
Recommended solutions
This symbol indicates the procedures that make
the programming and/or maintenance
operations quickerꢀ
This manual contains the technical information
necessary to carry out the procedures of use,
cleaning, installation and maintenance of the
vending machine modꢀ SG200E correctlyꢀ
Always consult this publication before carrying
out any operationꢀ
User
This symbol indicates the machine user, who is
not authorized to clean or service the vending
machineꢀ
Manufacturer: Saeco International Group
Via Panigali, 39 - 40041 Gaggio Montano (BO)ꢀ
Supply operator
This manual should be kept with care and go
with the machine throughout its operational life,
also in case of changes of ownershipꢀ
It is used to indicate operations to be exclusively
carried out by personnel in charge of machine
supplying and cleaningꢀ
Maintenance is exclusive task of the
maintenance technician, and cannot be
performed by the supply operatorꢀ
If this manual should be lost or worn out, it is
possible to require another copy to the
Manufacturer or to anAuthorized Service Centreꢀ
In this event, please indicate the data on the plate
located on the back of the machineꢀ
Maintenance technician
1ꢀ2
Symbols used
This symbol is used to indicate operations to be
only performed by specialized maintenance
personnelꢀ
The maintenance technician is the only person
authorized to keep the MAIN SWITCH
ACTIVATION KEY, which allows disabling the
safety systemꢀ
A number of symbols are used in this manual to
classify situations according to their degree of
danger, and that require technicians with different
skillsꢀ
The symbol is integrated with a message
suggesting operating procedures or behaviours
and providing useful information concerning the
machine performanceꢀ
4
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• It is the buyer’s responsibility to ascertain that
the machine operators have been trained and
informed of all the indications and
specifications contained in the documentation
suppliedꢀ Even so, the operator should be
aware of the potential risks that exist while
operating the automatic vending machineꢀ
:
Read
This symbol indicates that the user should read
the instruction manual carefully before operating
the machineꢀ
1ꢀ3
General instructions
• Operating reliability and the efficiency of the
machine performance are guaranteed only if
original spare parts are usedꢀ
:
Warning
• The user will be held entirely responsible for
any modifications made on the machineꢀ All
the operations necessary to keep the
machine in good working order, before and
during use, are user’s dutyꢀ
Before using the vending machine, read this
manual carefullyꢀ A good knowledge of the
information and instructions contained in this
document is essential for a correct use of the
vending machine, in compliance with essential
safety requirementsꢀ
• Altering and tampering with the machine
without prior consent of the manufacturer, will
release the latter from any liability for any
damage or injury resulting from, or connected
to the above modificationsꢀ
Warning
L’addetto al rifornimento non deve per alcun
motivo accedere a quelle parti del distributore
automatico le cui protezioni sono bloccate da
mezzi che richiedano un utensile per essere
liberatiꢀ
• This manual reflects the state of the art of
the automatic vending machine at the
moment of the issue on the marketꢀ Possible
modifications, improvements or adjustments
that are made to machines that are
subsequently marketed, do not oblige the
Saeco International Group either to intervene
on the previously supplied machine or
consider it and the relevant manual to be
defective or inadequateꢀ
For no reason whatsoever should the personnel
in charge of the machine reach those parts of
the machine that are protected by guards
requiring special instruments for their removalꢀ
Some maintenance operations (to be carried out
solely by specialised technicians) expressly
require that certain safety devices be switched
offꢀ
knowledge and absolute respect, from a
technical point of view, of the safety standards
and warnings contained in this manual, are
fundamental for installing, using and servicing
the machine under reduced risk conditionsꢀ
• Vending machine operator is only allowed for
interventions under his own responsibility and
specializationꢀ
The user should have a good knowledge of
all mechanisms of the machine, as far as he
is concernedꢀ
5
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- The card code and version, to be found on
the component side of the CPU card (refꢀ’2’,
figꢀ 2)ꢀ
• However, the Saeco International Group,
whenever necessary and for valid reasons is
entitled to update existing manuals and send
to his customers all updating sheets that have
to be kept with the original manualꢀ Any
technical problems that may arise can easily
be solved by consulting this manualꢀ For
further information, contact the dealer where
the machine was purchased, or one of the
authorized service centresꢀ
Warning
It is absolutely forbidden to tamper with or modify
the data plateꢀ
The Saeco International Group declines all
responsibility for injuries to people or damage to
things resulting from:
When calling, please, provide the following
information:
- incorrect installation
- inappropriate electrical and/or water
connection
- the data written on the data plate located on
the rear side of the vending machine (figꢀ 1)
- inadequate cleaning and maintenance
- unauthorized modification
- improper use of the vending machine
- non-original spare parts
Data Plate
• The Saeco International Group will not be
obliged in any case to indemnify any damage
caused as a result of the forced inactivity of
the machine due to failureꢀ
• Installation and maintenance must be only
carried out by qualified techniciansꢀ
• Use only specific foodstuffs suitable for
vending machinesꢀ
figꢀ 1
• The automatic vending machine is not
suitable for outside installationꢀ The machine
must be installed in dry places, with
temperatures not below 1°C and it must not
be installed in places where cleaning is made
with water hoses (eꢀgꢀ large kitchens, etcꢀ)ꢀ
- The program version in the microprocessor
(see adhesive label on the component
mounted on the CPU card) (refꢀ’1’, figꢀ 2)ꢀ
• If at the time of installation, the usage
conditions are different from those
established or are subject to change over
time, please contact the manufacturer
immediately before using the machineꢀ
Furthermore, always act in compliance with
national or local standardsꢀ
”1”
figꢀ 2
6
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1ꢀ4
Operators requirements
2 - TECHNICAL
SPECIFICATIONS
To guarantee safety, three different machine
users are to be distinguished, each having
specific characteristics:
Weight
40 Kg
Overall dimensions
See figꢀ 3
User
Access to the inside of the machine is forbidden
to the userꢀ
Supply operator
The safekeeping of the access key to the inside
of the machine is entrusted to the Supply
operator by the Maintenance Technicianꢀ He has
the task of supplying the products, external
cleaning, activating and stopping the machineꢀ
759ꢀ5
Warning
The Supply Operator is not authorized to carry
out operations that are indicated as competence
of the Maintenance technician in this publicationꢀ
Maintenance technician
Is the only person authorized to carry out and
start programming procedures for adjusting,
setting up and upkeep the machineꢀ
537ꢀ8
410
figꢀ 3
Power consumption
Mains voltage:
see Data plate
(figꢀ 1)
see Data plate
(figꢀ 1)
Electric voltage frequencyꢀ see Data plate
(figꢀ 1)
Power cord length
1,600 mm
Connection to water mains 3/8 gas type
Water system pressure:
from 1ꢀ5 up to 8
bar (figꢀ 4)
A-Weighted sound
pressure level:
lower than 70 db
7
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Data plate showing the minimum
and maximum water pressure
3 - SAFETY
STANDARDS
3ꢀ1
Foreword
In compliance with the Machine Directive 98/37/
EEC, Low Tension Directive 73/23/EEC and CE
Marking Directive 93/68/EEC, the Saeco
International Group has drawn up a technical file
on DꢀAꢀ SG200 E vending machine at its plants,
acknowledging during the design phase the
regulations listed in the Declaration of Conformity
inside any vending machineꢀ
figꢀ 4
CUP DISPENSER
3ꢀ2
General safety rules
suitable for cups with 70-71 mm diaꢀ and for cups
with 73 mm diaꢀ through an adequate release
ringꢀ
Warning
- Before using the vending machine, read this
manual carefullyꢀ
BOILER HEATING ELEMENTS
armoured types:
from 1,000 Watt for coffee boiler
- Installation and maintenance must only be
carried out by qualified techniciansꢀ
CONTAINER CAPACITY
- For no reason whatsoever shall the operator
reach those parts of the machine that are
protected by guards requiring special
instruments for removalꢀ
Coffee beans
Instant coffee
Granular milk
Chocolate
Tea
Sugar
Cups
Stirrers
2ꢀ0 Kg
0ꢀ6 Kg (instead of tea)
0ꢀ85 Kg
1ꢀ7 Kg (or 2ꢀ6)
2ꢀ0 Kg
2ꢀ0 Kg
195
- Good knowledge and absolute respect, from
a technical point of view, of the safety
standards and danger warnings contained in
this manual, are imperative for installing,
using, servicing and maintaining the machine
in minimum minimum risk conditionsꢀ
185
Warning
Always disconnect the POWER CABLE before
servicing or cleaning the machineꢀ
Under no circumstances neither service the
machine, nor remove safety guards before hot
parts have cooled down!
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- Operating reliability and the efficiency of the
machine performance are only guaranteed if
original spare parts are usedꢀ
4- HANDLING AND
STORAGE
- The automatic vending machine is not
suitable for outside installationꢀ The machine
must be installed in dry places, with
temperatures never below 1°C and it must
not be installed in places where cleaning is
made with water hoses (eꢀgꢀ large kitchens,
etc)ꢀ
4ꢀ1
Handling and transport
The transport of the vending machine should be
carried out by skilled personnelꢀ
The vending machine is delivered on a pallet;
for handling purposes use a fork lift truck and
move it slowly in order to avoid any possible
overturning or dangerous oscillationsꢀ
- In order to guarantee the performance of the
machine, always keep the automatic vending
machine in perfect cleaning conditionsꢀ
Important
- The Saeco International Group declines all
responsibility for injuries to people or damage
to things as a consequence of:
Avoid:
- lifting the vending machine with ropes or
presses;
- dragging the vending machine
- turning over or laying down the vending
machine during transport
- Use individual protection devices during
installation, testing and maintenanceꢀ
• incorrect installation
• inappropriate electrical and/or water
connection
- shaking the vending machine
• inadequate cleaning and maintenance
• unauthorized modification
• improper use of the vending machine
• non-original spare parts
Avoid the machine:
- being bumped into
- being overloaded with other parcels
- being exposed to rain, frost or heat sources
- being kept in damp places
Important
It is forbidden to:
4ꢀ2
Storage
- Tamper with or cut off the safety systems
installed on the vending machine;
- Use water jets to clean the machineꢀ
In the event of storage, avoid any stacking of
several machines, keep them in a vertical
position, in dry places with temperatures not
below 1°Cꢀ
Furthermore, always act in compliance with
national or local standardsꢀ
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4ꢀ3
Packaging
5- GENERAL
TECHNICAL
The vending machine is protected by
polystyrene/cardboard angles and by a
transparent polypropylene filmꢀ
The automatic vending machine will be packaged
so as to ensure protection against any
mechanical and environmental agentsꢀ
DESCRIPTION
5ꢀ1
Permitted use
The vending machine is to be used exclusively
for the dispensing of beverages, prepared by
mixing foodstuffs with water (by brewing, as to
coffee)ꢀ
To this purpose, use products that the
manufacturer has declared as being suitable for
vending in open containersꢀ Beverages are
brewed in suitable plastic cups, which the
machine dispenses automaticallyꢀ The stirrer
used for mixing sugar is automatically dispensedꢀ
Beverage should be drunk at once and under no
circumstances can they be kept for subsequent
consumptionꢀ
Labels are applied on the packaging, indicating:
- handle with care
- do not overturn
- protect from rain
- do not stack
- protect from heat sources
- not shock resistant
- machine type and serial number
Important
Once the transport is over, the packaging should
be undamaged, which means it should not:
5ꢀ2
Versions and models
- show any crushed parts, sign of shocks,
buckling or breaking
Warning:
This manual refers to the top-of-the -range
model: it is therefore possible to find descriptions
or explanations not relating to the machine you
haveꢀ
- show wet parts or signs that could lead to
suppose its exposure to rain, frost or heat
- show signs of tampering
5ꢀ3
Basic operating concepts
During normal operation, the vending machine
is in standby modeꢀ By introducing the amount
corresponding to the price displayed and by
pressing the key relevant to the desired
beverage, you will start the dispensing cycleꢀ This
one basically consists of:
BEVERAGE SELECTION
The machine can dispense 8 beveragesꢀ A
beverage can be selected according to the
following conditions:
• the vending machine has reached the set
temperature after start-upꢀ Otherwise, once
a key is pressed, the display shows the
message ‘ PLEASE WAIT’ꢀ
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• the available credit is sufficient or the vending
machine has been set in free modeꢀ If this is
not the case, the display shows the message
‘INSERT ꢀꢀꢀ’;
• there is no error condition that prevents
beverage brewingꢀ If it is not the case the
display shows the error message
‘BEVERAGEꢀꢀꢀ OUT OF SERVICE’ alternated
to a ‘NOTAVAILABLE’ message;
CUP, SUGAR AND STIRRER
DISPENSING
This is the first operation that the vending
machine activates (except for ‘without cup’
dispensing selection):
• the cup bracket motor is activated and moves
under the cup chuteꢀ At the same time, it
operates the cup scrolls to separate the first
cup and let it drop into the special support
forkꢀ
• the selected beverage has been enabledꢀ If
this is not the case, the message ‘NOT
AVAILABLE’ will be displayed;
• the selected beverage is not preventedꢀ
Otherwise, before pressing the key, the
message ‘BEVERAGE ꢀꢀꢀ’ alternated to a
‘NOTAVAILABLE’message is displayedꢀ After
pressing the key, the display shows ‘NOT
AVAILABLE’;
• The same motor draws the cup under the
sugar dispenser – there it stops for 2
secondsꢀ In this way dispensing is enabled
and, where it is set or required, a stirrer is
dispensedꢀ Finally, it sets the cup under the
beverage brewing nozzlesꢀ
• The stirrer dispensing is controlled through a
solenoid which actuates the stirrer ejectorꢀ
The stirrer is then dropped into the cup by
means of the proper chuteꢀ
During hot beverage brewing:
- payment systems are disabled;
- the first line on the display shows the
programmable dispensing message (default
message is: ‘WAIT FOR PRODUCT’)ꢀ
When selecting a beverage, sugar is dosed
through a motor that activates the sugar hopper
screwꢀ
Beverage selection
INSTANT BEVERAGE BREWING
If the vending machine has not been
programmed to freely dispense beverages insert
the required credit
This process takes place after dispensing of cup,
sugar and stirrerꢀ
Press the key corresponding to the beverage
requestedꢀ After beverage dispensing, the
message ‘REMOVE CUP’ is displayedꢀ Take the
beverage from the dispensing outletꢀ
According to the type of beverage selected and
machine model, the following processes are
activatedꢀ
• If present, the motor mixer startsꢀ
Warning
• the instant product solenoid valve (refꢀ’1' figꢀ5),
located on the coffee boiler, starts and allows
to fill the mixer with the preset amount of
waterꢀ The pump (refꢀ’2' figꢀ5) is then activated
and the preset amount of water dispensed,
under the control of an appropriate electronic
device (volumetric meter) (refꢀ’3' figꢀ5)ꢀ
Not to burn your hand, wait for the signal -
‘REMOVE CUP’- before introducing your handꢀ
Do not open the dispensing outlet door while the
VM is brewingꢀ
In case of failures or product missing during the
brewing phase, the display indicates the causesꢀ
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• the unit rotation gear motor activates, thus
moving the unit to the brewing positionꢀ The
coffee tablet is pressed simultaneouslyꢀ
• the pump brewing the set quantity of water
activates, under the control of an appropriate
electronic device (volumetric meter) (refꢀ ‘3’
figꢀ 5)ꢀ
”1”
• the brew group gear motor is restarted, and
goes back to the rest positionꢀ During this
movement the coffee tablet is ejectedꢀ
”2”
The grinder and dosing unit activation sequence
can take place in reverse order, according to the
program selected (see programming menu)ꢀ
”3”
figꢀ 5
• the gear motor of the instant product activates
the screw, dispensing the desired amount of
product into the mixerꢀ
• once the pre-set amount of water and product
is dispensed, the mixer is disconnectedꢀ
ESPRESSO COFFEE BREWING
This process takes place only after the
dispensing of cup, sugar and stirrerꢀ
• the grinder (refꢀ1 figꢀ6) is activated until the
quantity of coffee set on the dosing unit (refꢀ2
figꢀ6) is reached
• the activation of the dosing unit solenoid (refꢀ
‘3’ figꢀ 6) causes the door to open and, as a
consequence, the coffee is dispensed into the
cupꢀ
”3”
”1”
”2
figꢀ 6
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6 - INSTALLATION
6ꢀ1
Positioning
The vending machine is not suitable for outdoor
installationꢀ It must be installed in dry places, with
temperatures not below 1°C and it should not
be installed in places subject to explosion or fire
hazards, or where cleaning is done with water
jetsꢀ
- If positioned near a wall, there must be a
minimum distance of at least 5 cm from the
wall (figꢀ 7), so as to allow regular ventilationꢀ
Under no circumstances cover the vending
machine with cloths or similarꢀ
figꢀ7
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- When positioning the vending machine, check
its levelling by means of the adjustable feet
already fitted under the vending housing (figꢀ
8) or under the cabinet (figꢀ 9) Make sure that
the vending machine does not have an
inclination exceeding 2 degreesꢀ
6ꢀ2
Receipt
Upon receipt of the automatic vending machine,
it is necessary to check it has not suffered
damage during transportꢀ If damage of any kind
is noticed, immediately place a claim with the
forwarderꢀ
An envelope is supplied with the vending
machine, called ‘CUSTOMER KIT’ꢀ It contains
the objects shown in Figꢀ 10ꢀ
- Instruction manualꢀ
- Powder tank plates and prices in
euroꢀ
- Push-button panel selection platesꢀ
- Instruction platesꢀ
- Wiring and hydraulic diagramꢀ
- Power cordꢀ
figꢀ8
- Safety switch key
(Technical engineer)ꢀ
- Declaration of conformity
figꢀ 9
The Saeco International Group declines all
responsibility for troubles due to the failure in
observing the assembly rulesꢀ
figꢀ 10
If installation takes place in safety evacuation
corridors, make sure that the machine with the
door open assure sufficient space for people to
pass by (figꢀ 7)ꢀ
In order to avoid the floor from getting dirty as a
result of accidental spillage of products, place a
sufficiently wide protection to cover the working
area under the vending machineꢀ
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Open the door of the vending machine and
remove the adhesive tape from the components
concernedꢀ
6ꢀ3
Unpacking
- Free the vending machine from the packageꢀ
- Remove polystyrene securing internal
components (figꢀ 13)
- Remove the vending machine from the
transport palletꢀ Unloose its fastening screws
(figꢀ 11)ꢀ
Warning:
The packing material must not be accessible to
unauthorized people, as it is a potential source
of dangerꢀ For the disposal please contact
qualified companiesꢀ
figꢀ13
figꢀ11
- Remove the key from the beverage
dispensing outlet (figꢀ 12)ꢀ
figꢀ12
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- connect the tap to the vending machine, using
a copper or nylon hose, suitable for foodstuff
and resistant to the supply pressureꢀ Should
a flexible hose be used, it is necessary to
assemble the reinforcement bearing inside,
supplied with the machineꢀ
6ꢀ4
Water system connection
Before connecting the vending machine to the
water mains, make sure that the water is:
- drinkable, if necessary by means of a test
laboratory certification
- Use a 3/8 gas-type connectionꢀ
- has a pressure ranging between 1ꢀ5 and 8
bar, otherwise use a pump or a water
pressure reducer accordinglyꢀ
6ꢀ5
Power supply connection
The veding mahine is designed to operate with
single phase voltage at 230 Volts and is protected
by 6,3 A delay fusesꢀ
- if not already fitted, install a tap in an
accessible position, so as to separate the
equipment from the water mains, should it
be necessary (figꢀ 14)ꢀ
We suggest checking the following:
- the mains voltage of 230 V should not exceed
a ± 6% fluctuation
- the power supply is suitable to the machine
- a differential protection system is connected
The machine should be earthed in observance
with operating safety rules in forceꢀ
For this reason, verify the system earth wire
connection to ascertain that it is efficient and in
compliance with national and European electric
safety standardsꢀ
If necessary, have the system inspected by
qualified personnelꢀ
figꢀ14
- The machine is equipped with power cord
(figꢀ16)
- let some water flow out of the tap in order to
eliminate possible traces of impurities and dirt
(figꢀ15)ꢀ
figꢀ16
figꢀ15
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- The sockets that are not compatible with the
plug of the machine should be replacedꢀ
- The use of extensions, adapters and/or
multiple plugs is forbidden (fig 17)ꢀ
Warning
During the setting-up phase, before powering up
the machine, make sure you have connected it
to the hydraulic system and opened the water
tapꢀ
Warning
The safety switch remains live (refꢀ ‘1’, figꢀ 18)
- For some operations, it is however necessary
to operate with the door open but the vending
machine connected to the mainsꢀ
figꢀ17
Skilled technicians may operate in this way, by
inserting the special plastic key, supplied with
the machine, into the switch located on the
machine top cover, turning it of 90° (figꢀ 18)ꢀ
6ꢀ6
Machine start-up
The machine is equipped with a safety switch -
located on its top cover (figꢀ 18) which
disconnects the utilities whenever the door is
opened (see wiring diagram)ꢀ
Therefore, open the door or unplug the
installation in case of needꢀ
Warning
The opening and possible machine start with door
open must only be performed by authorized and
technically qualified personnelꢀ Do not leave the
machine unattended while it is openꢀ
Safety switch
Give the key to qualified and authorized personnel
onlyꢀ
Whenever the machine is switched on a test
cycle is performed in order to verify the correct
position of the moving parts and the presence of
water and other productsꢀ
figꢀ18
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- fill up the water softener and let the water flow
out of the drain hose until it is clear (figꢀ20)ꢀ
6ꢀ7
Installation
IMPORTANT: When switched on, the machine
automatically fills the water circuit and the related
boilersꢀ For a correct automatic installation in
case of a water softener system being used, it
is necessary that the latter is completely filled
with water and properly relieved of any air
bubblesꢀ
6ꢀ7ꢀ1 Cleaning and filling of resin-
based water softener
IMPORTANT: Before installing the water
softener in the machine and using it, clean the
resins and fill the water softenerꢀ Then install the
water softener already filled with water and
cleanedꢀ
In order to fill in the water softener before installing
it on the machine, stick to the following
instructions:
figꢀ20
- close upper plug and turn off the bottom tap
- Insert the hose of the bottom tap into a drain
container suitable for this purposeꢀ
- open the bottom tap (figꢀ 19) and the upper
plug of the water softener so as to remove
the air bubbleꢀ
figꢀ19
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During the setting-up phase:
6ꢀ7ꢀ2 Water circuit filling
- the coffee boiler and the water tank are filled
up
The machine automatically activates the pump
and starts filling the espresso coffee boilerꢀ
- once the water circuit is filled, the heating
phase starts up, thus switching on
automatically the boiler heating elementꢀ
IMPORTANT:
Before powering the machine, thus starting the
automatic installation:
1ꢀ Make sure that the water softener is filled with
water and the air bubbles removedꢀ
Recommended solutions
2ꢀ Load the reachable columns of the cup holderꢀ
When the boiler is completely filled, wash the
mixer repeatedly in order to remove possible
residues from the hydraulic circuitsꢀ NB: see
section 8 - Programming and Maintenance
menu, in order to start test or cleaning brewingꢀ
NOTE:
If the filling of the boiler is not successful, the
machine cannot be set into serviceꢀ A failure
message will be shown on the displayꢀ Should it
be the case, eliminate the cause and reset the
error recorded (section 8 ‘Programming and
maintenance menu’), then repeat the automatic
installation, switching the machine on once againꢀ
After a testing phase on start-up, the machine
automatically fills the water circuit of the tray
equipped with a float and of the brew group boilerꢀ
During this stage, the heating element of the
boiler remains automatically offꢀ If the machine
detects that the boiler is already filled, it passes
to the heating stageꢀ
- After performing these operations, wait a few
minutes for the machine to reach service
temperature and make beverages availableꢀ
The sequence of operations will be:
- insert the special key in the machine cover
switch
- on start-up of the machine, the filling of the
tray equipped with a float starts automatically,
while the machine carries out the automatic
testing phaseꢀ
During testing, the following components start
up in the given order:
- the brew group, so as to reach the correct
start-up position
- the cup holder, so as to load the first cup
column into the releasing deviceꢀ
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6ꢀ7ꢀ3 Cleaning the parts in contact
with foodstuffs
Clean all the parts of the vending machine which
are in contact with foodstuffsꢀ
- wash your hands carefullyꢀ
- prepare a chlorine-based anti-bacterial
cleaning solution - they can be purchased at
chemists - following the concentrations given
on the product instruction labelꢀ
- remove all the product containers from the
vending machine (figꢀ 21)ꢀ
figꢀ22
- remove all the powder conveyors, water
funnels, mixer chambers and fans, silicone
hoses and plunge them into the solution
(figꢀ23)ꢀ
figꢀ21
- remove their covers, bushes and conveyors
(figꢀ 22)ꢀ Plunge all parts into the solution,
apart from the steel spiral conveyorꢀ
Important
Do not plunge the spiral conveyor into the
chlorine-based solution; clean it with washing up
detergent and rinse carefullyꢀ
figꢀ23
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- clean also the mixer bases with a cloth
soaked in the solution (figꢀ24)
figꢀ25
- lift the container cover and fill with the productꢀ
figꢀ24
- make sure there is no lump, avoid pressing
the product and using too much of it, so as to
prevent it from ageingꢀ It is advisable to fill the
containers with the exact amount of product
necessary for the estimated consumption
between two consecutive refillingsꢀ
- leave all parts in the solution for the time
specified on the packaging
- take all parts off, rinse and wipe carefully, then
reassemble them into the vending machineꢀ
Check each container capacity in the
TECHNICAL SPECIFICATIONS sectionꢀ
Warning
For safety’s sake, carry out several automatic
washings so as to remove possible residuesꢀ
6ꢀ8
Product loading
6ꢀ8ꢀ1 Container loading
- product containers can be loaded without
removing them; however, should it be
necessary to remove them, make sure the
sliding panel on the product outlet is closed
(figꢀ25)ꢀ In particular, it is necessary to close
figꢀ26
Warning
the panel located on the hopper before - For correct operation of the swivelling
removing the coffee bean containerꢀ
NB:containers can also be loaded without
removing them from their supports
conveyor follow the indications below: before
starting up, brew the product 3 - 4 times so
as to have the duct full (figꢀ26)
- After filling up the sugar container, make sure
the bracket is properly repositioned - the jack
on the side is supposed to clickꢀ
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6ꢀ8ꢀ2 Label insertion
- Selection labels are to be placed in the proper
seat, under the transparent plastic plates,
following the order set in the Programming
and Maintenance Menuꢀ
Perform the operation as follows:
- remove the cup holder (figꢀ 27)
figꢀ29/30
- reassemble the cup holder
6ꢀ8ꢀ3 Cup loading
Use only cups suitable for automatic distribution,
having 70-71 mm diameter, without pressing
them while loadingꢀ
Important
figꢀ27
DO NOTATTEMPT TO TURN
THE COULUMN MANUALLYꢀ
- release the transparent plates from the
internal side of the door by pressing the
retaining tabs (figꢀ28)
During installation, with the cup dispenser empty,
proceed as follows:
- before powering up the vending machine, load
the most easy-to-reach columns (figꢀ 31)ꢀ
figꢀ28
- insert product plates on the external side of
the door in the desired order (figꢀ 29)
figꢀ31
- apply the transparent plates by snapping
them (figꢀ30)
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- Introduce stirrers tightened with the band into
the column; once they are on the bottom, cut
the band and remove it (figꢀ34)
- insert the key into the cover switch (see figꢀ18)
and wait for the column to position itself into
the dispensing holeꢀ
- load the other two columns which in the
meantime have become reachable (figꢀ31)ꢀ
-
if you want to fill up the column near the cup
conveyor, remove the holder retainer (figꢀ32
refꢀ 1) and lean the whole cup dispenser as
much as permitted (figꢀ32 refꢀ 2), complete
the cup column loading and then put back the
dispenser and the retainerꢀ
”1”
”2”
figꢀ32
figꢀ34
- put back the counterbalance bar (figꢀ35) after
completing the loading
- replace the cover on the containerꢀ
6ꢀ8ꢀ4 Stirrer loading
- Remove the counterbalance bar from the
stirrer guides (figꢀ33)
figꢀ35
figꢀ33
- make sure stirrers have no seams, are not
bent and all lay horizontallyꢀ
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7 - PAYMENT SYSTEM
INSTALLATION
7ꢀ1
Payment system installation
on the machine
The vending machine has no payment systemꢀ
The responsibility for possible damages to the
machine and other objects and for personal
injuries caused by an incorrect installation of the
payment system falls on the person who installed
the systemꢀ
figꢀ37
- after finishing the whole perimeter, install and
secure the payment system
- remove the cup dispenser
- connect the payment system to the CPU card
- reassemble the cup dispenser
- from the internal side of the door, cut the
external film following the punched shape
which corresponds to the desired cashless
payment or coin validation system (figꢀ 36)
NOTE: a special interface card is required for
connecting 12 Vcd coins validation systems to
the CPU cardꢀ
- Then enter programming so as to choose
convenient settingsꢀ
See section 8 ‘PROGRAMMING AND
MAINTENANCE MENU’ in order to check
parameter setting, which should be in line with
the system usedꢀ
figꢀ36
- cut away plastic door joints by means of an
hacksaw (figꢀ37)
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- connect the coiner to the CPU card
7ꢀ2
Payment system installation
on the base cabinet
NOTE: Executive, MDB and BDV serial systems
are connected to the CPU card using a cable
and an interface in necessary, both included in
the special kitꢀ
The base cabinet has no payment systemꢀ The
responsibility for possible damages to the
machine and other objects and for personal
injuries caused by an incorrect installation of the
payment system falls on the person who installed
the systemꢀ
- Then enter the programming menu so as to
choose convenient settingsꢀ
See section 8 ‘PROGRAMMING AND
MAINTENANCE MENU’ in order to check
parameter setting, which should be in line with
the system usedꢀ
- remove or turn the coiner supporting plate
(figꢀ38, refꢀ1)
- hook and secure the coiner to the support
(figꢀ38, refꢀ2)
- reassemble and lock the support to the
cabinet door (figꢀ38, refꢀ3)
figꢀ38, rifꢀ1
figꢀ38, rifꢀ2
figꢀ38, rifꢀ3
figꢀ38
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Important
8- PROGRAMMING
This chapter illustrates how to set up or modify
the machine programming and maintenance
parametersꢀ
It should therefore be read carefully, to fully
understand the correct sequence of operations
to be performedꢀ
AND
MAINTENANCE
MENU
Important
Figꢀ 39 shows the standard position of keys on
the door keypad; to which all the following
sections will refer toꢀ
Key ñ: UP
Key ò:DOWN
Key e: ENTER / beverage 05
Key c: CANCEL / beverage 01
beverage 02
beverage 03
beverage 06
beverage 07
beverage 04
beverage 08
figꢀ39
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8ꢀ1
Description of programming
and maintenance phase keys
8ꢀ2ꢀ1 Entering the programming
menu
To surf inside the menu of the vending machine Open the door, insert the key into the safety
use the keys described belowꢀ
switch (figꢀ18) and press key P1, located on the
CPU card (figꢀ40, refꢀ 1) so as to enter the
programming menuꢀ
Key e: ENTER / beverage 05 (figꢀ 39)
By pressing this key it is possible to access the
following level of programming or maintenanceꢀ
Furthermore it is possible to modify or confirm
the values set in the entries of the programming
or maintenance menusꢀ
1
2
3
Key c: CANCEL /beverage 01 (figꢀ 39)
By pressing this key it is possible to go back to
the previous level of the programming or
maintenance menuꢀ It is also possible to avoid
storing the values of the previously required
modificationꢀ
Key ò: DOWN / - sugar (figꢀ 39)
By pressing this key it is possible to access the
preceding entry inside the same menu levelꢀ If
used after requesting to modify a datum, it
decreases its value of this same datumꢀ
Key ñ: UP / - sugar (figꢀ 39)
By pressing this key it is possible to access the
following entry inside the same menu levelꢀ If
used after requesting to modify a datum, it
increases the value of this same datumꢀ
figꢀ40
If no password has been assigned you enter the
programming menu directlyꢀ
8ꢀ2 Programming menu
Important
If a password to enable the programming menu
was assigned to the vending machine,
‘PASSWORD 0000’ will appear on display with
a flashing cursor on the first digitꢀ
Now enter the password using UP and DOWN
keysꢀ Confirm the digit entered pressing the
ENTER keyꢀ
The structure of the programming menu is
shown in 8ꢀ2ꢀ2ꢀ
8ꢀ2ꢀ3 describes all the entries in the programming
menuꢀ
To exit the programming menu and return to the
normal operation of the vending machine:
- press key P1 again;
- remove the key from the safety switch to turn
off the vending machine;
- close the door and wait for the self-
configuration process to endꢀ
27
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English
SYSTEM
MANAGEMENT
VM CODE
0000
VM CODE
>0000<
STOP
STOP COFFEE
With
00000
LIM:00321
complete
menu only
BEVERAGE
00000
A
STOP BEVERAGE
LIMꢀ 000111
BEVERAGE
00000
B
LIMꢀ 000222
STOP GROUNDS
BEVERAGE
00000
C
00000
LIM:0090
LIMꢀ 000333
BEVERAGE
00000
D
LIMꢀ 000444
With
complete
menu only
BEVERAGE
00000
E
RESET
RESET
>Y<
LIMꢀ 000555
N
BEVERAGE
00000
F
LIMꢀ 000666
MINIMUM TEMPERATURE
098
MINIMUM TEMPERATURE
096<
BEVERAGE
00000
G
>
LIMꢀ 000777
MAXIMUM TEMPERATURE
108
MAXIMUM TEMPERATURE
BEVERAGE
00000
H
>
110
<
LIMꢀ 000888
RINSING CYCLE
RINSING CYCLE
NO
BEVERAGE
00000
I
Y
>N<
LIMꢀ 000999
PRE-GRINDING
NO
PRE-GRINDING
>Y<
N
INSTANT PRODUCT 1
>20<
INSTANT PRODUCT 1
0
INSTANT PRODUCT
PREHEATꢀ
INSTANT PRODUCT 3
0
INSTANT PRODUCT 3
>20<
TIME-KEEPER
TIME-KEEPER
12:12 M 20 SEPT 00
12:12 M 21 SEPT 00
With time-keeper and
complete menu only
28
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SYSTEM
MANAGEMENT
BEVERAGE PULSE
COUNTER
BEVERAGE PULSE
COUNTER
With
complete
menu only
COFFEE
PULSE COUNTER
TEXT STAND-BY
*SAECO GROUP 200*
TEXT STAND-BY
SAECO GROUP
TEXT DISPENSING
WAIT FOR PRODUCT
TEXT DISPENSING
BREWINGꢀꢀꢀ
With the option “Instant key
= preselection” only
TEXT PRESELECTION
PRESELECTION
TEXT PRESELECTION
PRESELECTION
TEXT OUT OF SERVICE
CALL ASSISTANCE
TEXT OUT OF SERVICE
CALL ASSISTANCE
STIRRER
ALWAYS
STIRRER
ALWAYS
STIRRER
SUGAR
STIRRER SUGAR OR
WTHOUT SUGAR
INSTANT KEY
BEVERAGE 01
INSTANT KEY
PRESELECTION
INSTANT KEY
DISABLED
With
complete
menu only
INSTANT KEY
BEVERAGE 01
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INSTANT PRODUCT 1
>Y<
INSTANT PRODUCT 1
YES
PRODUCT BEFORE
NO
SYSTEM
MANAGEMENT
N
INSTANT PRODUCT
NO
3
INSTANT PRODUCT 1
>Y<
N
MULTIPLE BEVERAGE
02
MULTIPLE BEVERAGE
ON/off: ABCdefGHI
MULTIPLE BEVERAGE
02
BEVERAGE 01
YES
BEVERAGE VALIDATION
BEVERAGE 15
YES
complete
menus only
FREE VEND BUTTON
FREE VEND BUTTON
YES
>Y<
N
AUTOMATIC CUP
YES
NO CUP
>DISABLED<
NO CUP
BEVERAGE 05
AUTOMATIC CUP
NO CUP
>Y<
N
PRESELECTION
NO CUP
BEVERAGE 05
RESET VALIDATION
RESET VALIDATION
YES
>Y<
N
LANGUAGE
ITALIANO
LANGUAGE
ITALIANO
ENGLISH
FRANCAIS
With
complete
menu only
MODIFY PASSWORD
MODIFY PASSWORD
0000
0001
COMPLETE MENU
COMPLETE MENU
NO
>Y<
N
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PAYMENT SYSTEMS
PARALLEL COINER
ENABLE
YES
ENABLE
>Y<
N
COIN VALUE
COIN 01: 50
COIN VALUE
COIN 07: 50
BANKNOTE READER
ENABLE
YES
ENABLE
>Y<
N
INHIBITION LEVEL
0
INHIBITION LEVEL
>0<
1
BANKNOTE VALUE
BANKNOTE 01: 1000
BANKNOTE VALUE
BANKNOTE 04: 1000
SAECO CARD
RECHARGE
YES
RECHARGE
>Y<
N
CARD PRICES
YES
CARD PRICES
>Y<
N
MAX CARD LOAD
60000
MAX CARD LOAD
65000
With Saeco Card
only
REJECT CARD
70000
REJECT CARD
65000
FREE CARD
YES
FREE CARD
>Y<
N
PROTOCOL
EXECUTIVE
PROTOCOL
EXECUTIVE
PROTOCOL
PRICE HOLDING
PROTOCOL
PROTOCOLLO
BDV
MDB
PROTOCOL
NO PROTOCOL
PROTOCOL
MDB SLAVE
PROTOCOL
EXEC MASTER/SLAVE
PROTOCOL
MULTIVEND
MULTIVEND
YES
>Y<
N
OVERPAY TIME
120
OVERPAY TIME
100
NATION CODE
0042
NATION CODE
0039
With complete
menu only
SCALE FACTOR
1
SCALE FACTOR
10
POINT POSITION
00ꢀ00
POINT POSITION
0000
31
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BEVERAGE BREWING
BEVERAGE BREWING
BEVERAGE 1
BEVERAGE 1
SEQUENCE 003C
BEVERAGE 1
INSTANT PRODꢀ 3: 005
BEVERAGE BREWING
BEVERAGE 2
BEVERAGE 1
WATER INSTꢀ PRODꢀ 3: 022
BEVERAGE BREWING
BEVERAGE 8
BEVERAGE 1
WATER COFFEE: 38
BEVERAGE BREWING
BEVERAGE 9
BEVERAGE 1
SUGAR: 0
With
INSTANT KEY=
PRESELECTION
BEVERAGE BREWING
BEVERAGE 10
BEVERAGE
BEVERAGE CHECK
1
BEVERAGE 1
PRESS KEY
BEVERAGE BREWING
BEVERAGE 16
PRICE MANAGEMENT
PRICE TABLE
PRICE TABLE
PRICE 001:
50
PRICE TABLE
PRICE 002: 250
PRICE TABLE
PRICE nnn: 550
SINGLE PRICE
YES
SINGLE PRICE
BEVERAGE PRICES
BEVERAGE PRICES
NORMAL
>Y<
N
SINGLEPRICE
001: 200
INDIVIDUAL PRICE
BEVERAGE PRICE
A
001: 200
BEVERAGE PRICE
001: 200
A
SINGLE PRICE
YES
SINGLE PRICE
>Y<
BEVERAGE PRICES
DIFFꢀ 1
N
BEVERAGE PRICES
DIFFꢀ 1
SINGLEPRICE
001: 200
INDIVIDUAL PRICE
BEVERAGE PRICE
A
001: 200
With time-keeper
only
BEVERAGE PRICE
001: 200
A
BEVERAGE PRICES
SAECO CARD
With Card Prices
enabled only
CUP PRICE
50
CUP PRICE
001: 200
32
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TIMETABLE SETTING
NEVER
FREE
NEVER
FREE
ALWAYS
FREE
FREE
FREE
TIME RANGE
ON1: MTWtfss 00:15
FREE
OFF1: MTWtfss 07:15
With time-keeper and
complete menu only
FREE
ON2: mtwTFss 19:15
FREE
OFF2: mtwTFss 20:15
TIMETABLE SETTING
TIMETABLE ON/OFF
YES
TIMETABLE ON/OFF
TIMETABLE ON/OFF
ON1: MTWtfss 00:15
>Y<
N
TIMETABLE ON/OFF
OFF1: MTWtfss 07:15
TIMETABLE ON/OFF
ON2: mtwTFss 19:15
With time-keeper and
complete menu only
TIMETABLE ON/OFF
OFF2: mtwTFss 20:15
DIFFꢀ 1
NO
DIFFꢀ 1
DIFFꢀ 1
ON1: MTWtfss 00:15
>Y<
N
DIFFꢀ 1
OFF1: MTWtfss 07:15
DIFFꢀ 1
ON2: mtwTFss 19:15
DIFFꢀ 1
OFF2: mtwTFss 20:15
DIFFꢀ 2
NO
DIFFꢀ 2
DIFFꢀ 2
ON1: MTWtfss 00:15
>Y<
N
DIFFꢀ 2
OFF1: MTWtfss 07:15
DIFFꢀ 2
ON2: mtwTFss 19:15
DIFFꢀ 2
OFF2: mtwTFss 20:15
RINSING
NO
RINSING
RINSING
ON1: MTWtfss 00:15
SYSTEM
MANAGEMENT
>Y<
N
RINSING
ON2: MtwTFss 19:15
With time-keeper only
33
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8ꢀ2ꢀ2 Structure of the programming
menu
- Stop coffee
It allows to set the maximum number of coffee
cups to be brewed before the stopꢀ
Example of parameter setting To set the PRICE
level 3 at 0ꢀ3 €:
- Stop beverage
It allows you to set the maximum number of
- access the programming menu as indicated individual beverages to be brewed before the
in 8ꢀ2ꢀ1, if the password is not requested, the stopꢀ
entry ‘SYSTEM MANAGEMENT’ will appear;
- Stop grounds
- scroll the menu items with the UP key until It allows you to set the maximum number of
‘PRICE MANAGEMENT’ is displayed;
coffee cups to be brewed, corresponding to
maximum dump box capacityꢀ Once reached the
- press the ENTER key until the following set quantity, coffee-based beverages dispensing
message is displayed: ‘PRICE TABLE’
is stoppedꢀ The display shows the blinking
message ‘REMOVE DUMPS’ before brewing
- scroll the menu items with the UP key until the last ten coffeesꢀ
the following message is displayed: ‘PRICE
03’
Important
This stop can be reset by removing the dump
- press the ENTER key (the cursor on the value box for at least 5 secꢀ
to be modified will flash);
- increase or reduce the value with the UP and/
Recommended solutions
or DOWN keys until reaching 0ꢀ3 and press It is advisable to set a maxꢀ of 100 coffees when
the ENTER key to confirm the value desired using the dump box supplied with the machine
the cursor disappearsꢀ
Important
8ꢀ2ꢀ3 Functions of the programming
menu
Do not set any stop value if you are using the
machine together with the supporting cabinet,
which is equipped with its own dump box which
is not controlled electronically
SYSTEM MANAGEMENT
The entries of the SYSTEM MANAGEMENT are: - Reset
It allows you to reset partial counters of stop
functionsꢀ
-
Vending Machine Code
It allows you to assign an identification code for
the vending machineꢀ
- Minimum temperature
It allows you to set the temperature that the
-
Stops
vending machine keeps for a few minutes after
It allows you to set the maximum amount of a beverage has been brewedꢀ Set value is not
beverage or coffeeꢀ Once reached the maximum expressed in centigradeꢀ
amount, the vending machine stops the brewing
of relevant beveragesꢀ
The first digit on the left (‘00000’) refers to the
quantity of the product dispensed from the last
‘RESET’ (partial counters reset)ꢀ
The left hand digit, preceded by ‘LIM’, shows the
maximum dispensable quantity (changeable
value)ꢀ
34
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- Maximum temperature
Example: the settings shown in the figure validate
It allows you to assign the temperature to which preheating for instant product 1 with 10 units of
the vending machine is brought after a certain water and do not validate preheating for instant
time from the last dispensing, so that the natural product 2ꢀ
lowering of the temperature of the hydraulic Preheating for an instant product is executed if:
circuits can be compensatedꢀ Set value is not at least 3 minutes have passed since the mixing
expressed in centigradeꢀ
bowl was used; the amount of water for the
instant product is < 50 unitsꢀ
- Wash cycle
It enables starting the mixing bowls automatic
Recommended solutions
washꢀ
The automatic wash is performed as follows:
Instant product preheating should be set only if
the first wash take place 10 minutes after the the machine is used together with the cabinet,
‘machine ready’ status; if necessary, other which is equipped with a large discharge fluid
washes occur 7 hours after the last brewingꢀ
thankꢀ
Recommended solutions
- Clock (shown only if the clock module has
been installed)
Automatic washes should be set only if the It allows you to set current hours, minutes, day
machine is used together with the cabinet, which of the week, day of the month, month and yearꢀ
is equipped with a large discharge fluid thankꢀ
- Coffee / beverage pulse counter - shown
-
Pre-grinding
only if the ‘complete menus’ option is validated
It validates instant pre-grinding of the coffee dose The electromechanical pulse counter 24V dc
(option) allows to choose whether to count only
- Instant product preheating
It allows enabling preheating only for selected
productsꢀ
coffee or all the beverages brewedꢀ
- Text: Stand-by
It allows you to enter the message displayed
when the vending machine is in normal operating
modeꢀ
- Text: Dispensing
It allows you to set the message displayed when
the vending machine is brewing a productꢀ
SOLUBLE 1
10
PREHEATꢀ
SOLUBLES
- Text: Out of Service
SOLUBLE 2
0
It allows you to set the message displayed when
the vending machine stops for a failureꢀ
- Text: Preselection
It allows you to set the message displayed when
the preselection mode is activatedꢀ
By validating this function the vending machine
execute a preliminary water brewing through the
circuit corresponding to the selected instant
productꢀ The user can choose the instant
products for which to validate the prewash by
setting a value >0 for the water to be used for
prewashingꢀ
35
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- Stirrer
It allows to select which beverages will be
It allows you to select the stirrer dispensing mode enabled for multiple dispensing and the number
STIRRER ALWAYS: the stirrer is dispensed
anyway;
of dispensingꢀ
The upper line will remain the same for all
following operations, while the lower one will
STIRRER SUGAR: the stirrer is dispensed only show the number of consecutive beveragesꢀ It
if the beverage is served with sugar;
is possible to set a value between 2 and 8ꢀ
STIRRER SUGAR or WITHOUT SUGAR: the
stirrer is dispensed for all the beverages which - Beverage validation
should be served with sugar, although the user It allows to enable or disable the beverage keysꢀ
demands the beverage without itꢀ
The combination KEY - BEVERAGE NUMBER
- key Instant
is indicated in figꢀ41ꢀ
While the machine is normal operation mode, it
allows to validate the key beverage 01 (Figꢀ39)
as:
1 – ‘Preselection’ in this case, by pressing the
key the vending machine displays the
preselection message - ‘preselection’ by default
- and make another beverage group available
(from 09 to 16), made up of 16 beverages or
recipes that can be prepared and brewedꢀ
Example: after pressing the key “beverage 01”
PRESELECTION is activated and by pressing
the key ‘beverage 02’ the vending machine brews
the beverage/receipt 09 instead of the beverage
2ꢀ
01
05
02
03
04
06
07
08
Important
With this configuration it is necessary to set the
new beverage/receipt group available - see the
BEVERAGE PREPARATION menuꢀ
figꢀ41
By pressing a disabled key during operation, the
2 - ‘Beverage 05’: in this case, by pressing this message “NOTAVAILABLE” will be displayedꢀ
key the beverage/receipt 05 is brewedꢀ
3 - ‘Disabled’: in this case, by pressing this key
no beverage will be brewedꢀ
- Product before
It allows selecting the instant product for which
you wish to enable powder dispensing befor
- Free vend button
It allows to enable key P3 (Figꢀ 40, refꢀ 3) of the
water dispensingꢀ This brewing cycle will be
CPU card to the free dispensing of a product
carried out only when the quantity of powder to
during the normal operating phaseꢀ
be brewed does not exceed 22ꢀ
- Multiple beverage
It allows to set beverage multiple dispensingꢀ
36
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- Cup key
PAYMENT SYSTEMS
It allows to enable or disable the key ‘beverage The entries of the PAYMENT SYSTEMS are:
01’ (figꢀ 39) as:
- Parallel coiner
1 - ‘No cup’: By pressing the No-CUP key before It allows you to enable the parameters of the
choosing a beverage allows to have it brewed parallel coiner, of the mechanical coiner, the
without the cupꢀ
cancelling machine and the choice of values to
After pushing the preselection key, the user has assign to the single money channelsꢀ
8 seconds to select the desired productꢀ After
this time the preselection is cancelledꢀ
2 - ‘Beverage 05’: in this case, by pressing this By setting ‘Y’, the control of the parallel coiner,
key the beverage 01 is brewedꢀ the mechanical coiner and the cancelling
3 - ‘Disabled’: in this case, by pressing this key machine is enabledꢀ
- Enable
no beverage will be brewedꢀ
By setting ‘N’, a parallel coiner possibly attached
to the vending machine is disabledꢀ
- Reset validation
It allows to ‘RESET’ the data in the maintenance - Coin value
menu (STATISTICS)ꢀ
It allows setting the value of the coins transferred
to the vending machine from the parallel coiner,
the mechanical coiner and the cancelling
- Language
It allows to select the language to be used by machineꢀ
the machineꢀ
The following table shows the combinations
channel/payment systemꢀ
- Modify password
It allows to set a password or to modify the set
oneꢀ The password consists of a number
between 0001 and 65536ꢀ The 0000 value
(default value) means no passwordꢀ To set the
password, press the UP and DOWN keys and
confirm using the ENTER keyꢀ
Channel
Payment system
1
2
3
4
5
6
Parallel coiner
parallel coiner
Parallel coiner
Parallel coiner
Parallel coiner
Parallel coiner/mechanical
coiner
Canceling machine/mechanical
coiner
- Complete menu
It allows to choose whether the entries of the
programming menu should be shown entirely or
only partiallyꢀ The least frequently used entries
are highlighted by a frame outlined at 8ꢀ2ꢀ2 and
can be shown only if in the data ‘Y’ is set in this
functionꢀ
7
- Banknote Reader
It enables the parameters of the parallel banknote
validator and the choice of values to be assigned
to individual note channelsꢀ
- Enable
By setting “Y”, management of the parallel reader
is enabledꢀ
By setting “N”, a parallel banknote reader
possibly connected to the vending machine is
disabledꢀ
- Inhibition Level
It allows setting the active level of the banknote
reader’s inhibition levelꢀ
37
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- Banknote Value
BEVERAGE BREWING
Sets the value of banknotes transferred to the
machine from the parallel readerꢀ
The vending machine can brew 8 beverages in
direct mode, or up to 16, 8 of which by means of
the preselectionꢀ Each beverage can be
- Protocol
It allows to choose the protocol used by the prepared using coffee beans and/or instant
vending machine to communicate with the productsꢀ The technician can choose the desired
payment system installed on the vending products for the receipt (max 4) and the order of
machine:
useꢀ Each component is identified by a number
or a digit (figꢀ 42)ꢀ
1- Executive protocol;
2- BDV Protocol;
3- MBD Protocol;
4- PRICE HOLDING (ECS) Protocolꢀ
5- No protocol
Soluble 1
Coffee C
Soluble 2
Soluble 3
6- Master /Slave executive (the Vending
machine acts as a Master)
7- Master /Slave MDB (the Vending machine
acts as a Slave)
- Multivend
It allows to use possible residual credit to acquire
other beveragesꢀ
By setting ‘N’ (no), the machine will store residual
creditꢀ
- Overpay time
It establishes the maximum time (expressed in
seconds) after which the machine stores the
displayed residual creditꢀ It can be adjusted in
10-second stepsꢀ
Figꢀ 42
Sugar
- Sequence:
Setting ‘000’ the function is disabledꢀ
Is the order in which the products making up the
beverage are brewedꢀ
- Nation code
‘0’ means no productꢀ Thus, the combination of
digits ‘C300’ or ‘C030’ or ‘0C30’, means that
product 3 and coffee beans will always be
dispensedꢀ
It allows setting the nation code - for example:
ITALY = 0039ꢀ
- Scale factor
Based on the sequence, the settings of the
parameters relevant to the products making up
the beverage will be requestedꢀ
It allows to set the number of zeros fixed in the
creditꢀ
- Point position
It allows to set the point position of the decimal
in the creditꢀ
38
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- Instant product:
- Sugar
It defines the quantity of instant product to be It defines the quantity of sugar to be brewed with
dispensedꢀ
Example:
the beverageꢀ
The following table shows the result of the
different settingsꢀ
BEVANDA
SOLUBILE 3:
A
005
‘005’ indicates that 5 units of instant product 3
will be usedꢀ
The quantity of instant product can be adjusted
from ‘0’ to ‘250’ with steps of 1ꢀ
Setting
Sugar in the
beverage without
preselection
Sugar in the
beverage with
preselection
Preselected quantity
Preselected quantity
Preselected quantity
Preselected quantity
0
1
No sugar
- Instant water:
It defines the amount of water to be mixed with
powder instant productꢀ
1
2
2
BEVANDA
ACQUA SOLꢀ3:
022
A
3
3
4
Example:
4
Preselected quantity
No Sugar
‘3’ indicates that water will be mixed with instant
product 3ꢀ ‘022’ indicates that 22 units of water
will be brewed with the instant productꢀ
The amount of water can be adjusted from ‘0’ to
‘500’ with steps of 2ꢀ
NO
No Sugar
- Beverage check:
It allows you to perform brewing tests on the
Coffee beans C
beverage just setꢀ
By pressing ENTER the display shows ‘PRESS
KEY’ and you can choose which key to press
based on the type of brewing test:
Important
In case the sequence includes more instant
products, the sequence ‘INSTANT-WATER’will
appear againꢀ
- Key 2 Full beverage;
- Key 3 Beverage without cup, sugar and
stirrer;
- Key 4 Only water;
- Key 5 Only powderꢀ
If parameter programming concerning the
instant product (‘INSTANT-WATER’) is such to
extend powder brewing beyond water brewing,
the vending machine stops powder dosing as to
avoid an insufficient mixer rinsing and emits a
beepꢀ Check again the parameters set, in order
to obtain a correct dispensingꢀ Powder
dispensing must end a few instants before the
water dispensing so as to allow a good mixer
rinsingꢀ
TIMETABLE SETTING
The items of the TIMETABLE SETTING menu
are:
- Never free
Products and beverages supplied should be
paidꢀ
- Coffee Water:
It defines the quantity of coffee to be brewedꢀ
- Always free
Products and beverages supplied are freeꢀ
BEVANDA
ACQUA CAFFE’:
01
38
Example:
Important
‘38’ indicates that 38 water units will be brewedꢀ
The quantity of coffee can be adjusted from ‘0’
to ‘500’ with steps of 2ꢀ
When the Time Keeper module is present, it is
possible to set:
- washing times;
- witching on and off times;
- differentiated pricing times;
- free dispensing timesꢀ
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PRICE MANAGEMENT
The items of the PRICE MANAGEMENT are:
Beverage Cup
Final
Cost
Counters
increased
Price
Price
Beverage
with cup
Level 1
0ꢀ55
Level 1
Beverage
counter and
cup counter
- Price table
99 price levels can be setꢀ
- Beverage prices
Beverage
without cup
Level 2
Level 2
0ꢀ50
Beverage
counter
It allows to combine each beverage with one of
the price levels set in the PRICE TABLEꢀ
The combination can be:
8ꢀ3
Maintenance menu
- GLOBAL (all beverages are given the same
price level);
- SINGLE (each beverage will be given a
special price level)ꢀ
8ꢀ3ꢀ1 Accessing the maintenance
menu
- Global setting
By pressing the UP and DOWN keys and
confirming with ENTER, it allows you to choose
the price level to be combined with all beveragesꢀ
Open the door, insert the key into the safety
switch (figꢀ 18) and press key P2, located on the
CPU card (figꢀ 40, refꢀ 2) so as to enter the
maintenance menuꢀ
Press P2 again, remove the key from the safety
switch and close the VM and wait for the self-
configuration process to endꢀ
- Individual setting
It allows you to choose the price level for each
beverageꢀ
Select the beverage using the UP and DOWN
keys and confirm with ENTER, then select the
price level - from 001 to 099 - with UP and DOWN
and confirm again with ENTER?
- Cup Price (displayed only if the Cup key is
set in PRESELECTION mode)
It allows you to assign a price to the cup if cup
preselection is activatedꢀ
The VMC will calculate the cost of the product
based on two components:
- a beverage
- a cup
therefore the operator will have to set the price
of both componentsꢀ The amount paid by the
user for each product is the sum of the beverage
price plus the cup priceꢀ
Here is a practical exampleꢀ
If:
price level 1 = 0ꢀ50
price level 2 = 0ꢀ05
40
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This message is displayed
only in case of error, otherwise
“ERROR LOG” is displayed
MAINTENANCE
ERROR
MESSAGE
nn
ERROR LOG
ERROR LOG /03
ERROR LOG
Mxx Eyy dd/mmm hh:mm
ERROR LOG RESET
ERROR LOG RESET
RINSING
>Y<
N
BOILER EMPTYING
TOTAL SALES
BOILER EMPTYING
>Y<
N
STATISTICS
BEVERAGE
PRICE 01
0ꢀ00
0ꢀ00 00055
PRICE 99
0ꢀ00 00000
DISCOUNT/INCREASE
0ꢀ00
OVERPAY
BEVERAGE COUNTER
BEVERAGE
TT : 000800
1
2
9
NORMAL
TT : 004500
PP : 002500
PP : 000500
PP : 000500
PP : 000500
TT : 000300
PP : 000200
BEVERAGE
TT : 000800
FREE
TT : 000015 PP : 000002
TEST
TT : 000015 PP : 000002
BEVERAGE
TT : 000800
FREE
PP:002500
TT : 004500
TEST
PP: 002500
TT : 004500
COIN TOTAL
0ꢀ00
BANKNOTE TOTAL
0ꢀ00
BANKNOTE TOTAL
BANKNOT01 00000
BANKNOTE TOTAL
BANKNOT04 00000
VM CODE
000000
Displayed only if RESET is
enabled in SYSTEM MANA-
GEMENT (resets both
RESET
RESET
statistics and counters)
>Y<
N
41
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8ꢀ3ꢀ2 Description of maintenance
menu messages
This mode does not eliminate all error conditions,
but only those caused by operational defectsꢀ
Errors are divided into two groups (defect and
failures) according to their criticality and therefore
according to the easiness of removing the
causes that determined themꢀ
Defects include error conditions automatically
recovered when their cause ceases to exist, as
well as those conditions requiring an operator’s
intervention that, consequently, can be removed
only upon the operator’s requestꢀ
MAINTENANCE
IThis function allows to show and reset the errors
that may be presentꢀ It is also possible to upkeep
the vending machineꢀ
The error can be reset through the maintenance
menu or using theAutomatic Error Reset modeꢀ
Failures, on the contrary, always require a
technical intervention of skilled personnelꢀ
Important
The latter, designed to be used by unskilled
technical personnel, can be activated without
entering the programming/maintenance menu
and tries to remove automatically any (non-
critical) error conditions that may occur in the
VꢀMꢀ
The following table shows the error conditions
divided into their two categories
Operational defects
Failures
manual reset
automatic reset
Self-reset
No cups (codꢀ 08)
Drain tank full (codꢀ 09)
No brew group (codꢀ 20)
Flowmeter (codꢀ 05)
Arm blocked (codꢀ 06/07)
Boiler 1 tempꢀ sensor (codꢀ 14)
Eeprom memory (codꢀ 16)
Cup basket blocked (codꢀ 17)
No timekeeper (codꢀ 25)
No water (codꢀ 01)
No coffee (codꢀ 02)
Brew group blocked (codꢀ 03/04)
Cup s blocked (codꢀ 10)
Beverage/s blocked (codꢀ - -)
Position of decimal point (codꢀ 31)
- Error / Message nn
Recommended solutions
It describes the current error - check the cause
in section 12 Error messagesꢀ If there are no
errors present, this message is not displayedꢀ
After checking the cause of the error, press the
ENTER key to reset the vending machine - for
the complete list of errors see section 12ꢀ
In maintenance mode it is possible to:
- move the gear motor of the brew group by
pressing beverage key 2;
- have the mixer rinsed by pressing beverage
key 3;
- display for 5 seconds total and partial
counters by pressing the beverage key 4ꢀ
- move the cup release / cup bracket gear
motor by pressing beverage key 6;
- reset errors by pressing beverage key 8
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- Automatic Error Reset
The VM tries, in sequential order, to remove the
Simplified mode (for technical unskilled errors automaticallyꢀ During this phase the error
personnel) for error reset that, when subject to the reset procedure is displayed;
implemented, tries to remove any non-critical In the second line of the display there is a ‘status
error condition in the VM operationꢀ
bar’: the bar elements are made by points (“ꢀ”)ꢀ
At the end of each attempt the display shows
the message Ok/Fail and then proceeds with the
following stepꢀ
Starting the Error Reset Procedure
The error-reset procedure is started by pressing If, at the end of the sequence, all the errors have
both the P1 ‘Programming’ and P2 ‘Maintenance’ been removed, the reset has been carried out
simultaneously for at least 5 seconds - see figꢀ successfully; otherwise - if one or more errors
40, refꢀ 1 and refꢀ 2ꢀ
A beep signals the procedure startꢀ
Reset Procedure in Absence of Errors
could not be removed - it failedꢀ
Successful Reset
The VM shows the message ‘ Ok - N/N’ with a
If no failure is present, the display shows the long single beepꢀ
message ‘Ok - 0/0’ꢀ The user can go back to the N indicates the number of errors removedꢀ
standard mode by pressing ENTERꢀ
The vending machine is reset by pressing the
In this way, a quick system check-up by the ENTER keyꢀ
operator is also assuredꢀ
Reset failed
Reset Procedure in Presence of Errors
If, at the end of this procedure, at least one error
In presence of errors the procedure consists of condition remains unchanged, the display will
two phases:
show the message ‘Fail X/N’ where X is the
number of errors that could not be removed and
N the total number of errors detectedꢀ
The message is accompanied by some short
beepsꢀ
1ꢀ Error list;
2ꢀ Error removal (attempt to remove)ꢀ
1- Error list
The vending machine is reset by pressing the
ENTER keyꢀ
The VM displays a list of errors detectedꢀ The - Error Log
first line of the display indicates the total number The VM stores in its internal storage significant
of errors ‘ERRORS XX’ꢀ
incidents occurring in the VMC (for example
The second one displays their descriptions on errors, trouble signals etcꢀ)
one or more screensꢀ This list shows current The storage takes place at the detection of the
error or trouble messages: Each message is error condition and consists in storing the
displayed on a single screen page containing following information:
their descriptions, for example: ‘NO WATER 01’ꢀ
The user can pass to the following screen page 1ꢀ error or failure code
by pressing ENTERꢀ
2ꢀ location of the signal source
By pressing ENTER again after viewing the last 3ꢀ day, month, hour and minute of the error
screen, the user will remove the errorsꢀ
2 - Error removal (attempt to remove)ꢀ
detection - this information is given only if the
VM is equipped with a timekeeperꢀ
The information is included in a list that can
contain up to 50 elements, over that limit the
information is stored starting by position 1
(previous information will be lost)ꢀ
43
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The following menu displays the LOG:
ERROR LOG
MAINTENANCE
ERROR LOG /03
ERROR LOG 03/03
Mxx Eyy dd/mmm hh:mm
ERROR LOG RESET
ERROR LOG RESET
>Y<
N
BOILER EMPTYING
Ways of accessing stored information:
OPERATION
METHOD
DISPLAY MESSAGE
Accessing log
Using the Maintenance/ LOG MONITOR
LOG MONITOR menu hh:mm
Yxx Cyy dd/mmm
Yxx = indicates ‘WHERE’ the error has
occurred Y = S è instant product Y = C
è coffee (eꢀgꢀ: S01 = instant 01) Cyy =
error or failure code C = E è error code
C = W è failure code dd = day of the
month mmm = month hh = hour mm =
minute Use ‘+’ and ‘-’ to scroll the listꢀ
Resetting log
Use the appropriate Actually, the log will not be erased, the VM
menu
will merely display the information stored
subsequent to this operation
Viewing
all
the Enter the error list and The VM will once again display all
information (including press the beverage informationꢀ
cancelled information)
button 5
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-
Washing
It allows to rinse the brewing circuits of instant
productsꢀ
By pressing the ENTER key the automatic cycle
starts, thus activating in sequence each instant
product circuitꢀ
Recommended solutions
Strip 16x2 for SW
updating
To wash the circuit of a single instant product
you need to keep the beverage keys pressed:
- Beverage key 2: instant 1 wash
- Beverage key 3: instant 2 wash
- Beverage key 4: instant 3 wash
-
Boiler emptying
It enables starting the automatic boiler
discharging cycleꢀ
STATISTICS
Figꢀ43
This item enables displaying statistical data, total
sales amount (which can be divided per
beverage), total and partial number of brewings,
the amount of coins and banknotesꢀ
- switch on the vending machineꢀ The vending
machine checks if a suitable external
memory is presentꢀ If this is the case, the
following message is displayed:
8ꢀ4
Software updating
The VM control program is in the flash memory
inside the microcontrollerꢀ
PRESS P1 TO UPDATE
FROM VXꢀyz > TO Aꢀbc
The software can be updated by using an
external EPROM or FLASH memoryꢀThe
following is the general procedure of the
operations to be carried out for the above
mentioned updatesꢀ
- the message on the second line indicates that
if the program is updated you will pass from
the current version (Xꢀyz) to the update flash
version (Aꢀbc);
- to upgrade the software press the internal key
P1 (near the corner) of the CPU card, any
other key will have no effectꢀ
External EPROM or FLASH memory
The procedure is the following:
- The software requires about 30 seconds to
be updated and the procedure end is signalled
by a message on the display;
- turn off the vending machine;
- disassemble the TIMEKEEPER (if any);
- turn off the vending machine;
- insert the external memory on a strip of 16x2
(figꢀ43) with the section showing PIN 1 turned
upwardsꢀ Make sure the memory pins are all
fully fitted, so that it perfectly fits the strip 16x2ꢀ
UPDATE COMPLETED
- disassemble the external memory;
- assemble the TIMEKEEPER (if present)ꢀ
45
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9 - MAINTENANCE
9ꢀ1
Cleaning and loading
Important
Some operations should be carried out regularly
in order to guarantee the correct operation of the
machine; some of these operations are essential
so as to comply with sanitary rules in forceꢀ
These operations should be executed with the
vending machine off and open; cleaning should
be done prior to product loadingꢀ
Figꢀ44
Warning
- brewing outlet - clean inside and outside -
(figꢀ45 refꢀ 1 and refꢀ 2)
Wash components with warm water only, without
using detergents or solvents that could change
the shape and the performance of the machineꢀ
Do not wash removable components in the dish-
washerꢀ
”1”
”2”
During the cleaning and maintenance operations
do not stress the machine electrical partsꢀ Do
not clean these electrical parts with wet clothes
and/or degreasing detergentsꢀ Remove powder
residues with a jet of dried compressed air or
with an antistatic clothꢀ
Figꢀ45
9ꢀ1ꢀ1 Daily cleaning
It is aimed at preventing the proliferation of
bacteria in the areas in contact with foodstuffsꢀ
These operations are to be performed with
drinkable water, clean brushes and clothsꢀ
- remove the unit in order to make cleaning
easier (figꢀ46) and then remove coffee powder
residues with a brushꢀ
Proceed as follows:
Remove and rinse carefully:
- powder conveyors, suction chamber, water
conveyor ring, mixing chamber and fan,
brewing spouts (figꢀ44)
Figꢀ46
46
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- empty and clean the dump box (figꢀ47) or moisten a cloth and wipe carefully:
clean the conveyorꢀ
- all the visible parts of the brewing area (figꢀ49
and 50)ꢀ
figꢀ49
figꢀ47
- empty and clean the coffee residue drawer
(figꢀ48)
figꢀ48
Figꢀ50
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- the drain channel of the coffee group (figꢀ51)ꢀ
9ꢀ1ꢀ2 Weekly cleaning
Remove all containers and wipe with a damp
cloth all container supporting areas, the bottom
and outside of the machine and above all the
brewing area (figꢀ 53)ꢀ
Figꢀ51
- silicon drain hoses (figꢀ52)
Figꢀ52
Important
Carefully blot all parts before reassembling themꢀ
Figꢀ53
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9ꢀ1ꢀ3 Product loading
Load products and/or consumable stores when
necessaryꢀ
For these operations refer to the first-installation
procedure, described in section 6ꢀ8ꢀ
9ꢀ2
Maintenance
EVERY
SIX
MONTHS
EVERY
MONTH
EVERY
10,000
STROKES
EVERY
WEEK
EVERY
DAY
Remove and rinse all the visible parts of the
brewing areaꢀ
n
Empty the liquid waste trays, rinse and/or
replace themꢀ
n
n
Empty the dump boxꢀ
Remove all containers and wipe with a damp
cloth all container supporting areas, the bottom
and outside of the machine and above all the
brewing areaꢀ
n
Disinfect all parts in contact with foodstuffsꢀ
n
n
Remove and rinse the COFFEE GROUP,
lubricate all moving parts with silicon grease for
food useꢀ
Replace gaskets and filtersꢀ
n
Important
Carefully blot the upper and lower filter and blow
with compressed airꢀ
During cleaning and maintenance operations do
not stress the following electrical parts: keyboard
card, cpu card, dosing coil, sugar coilꢀ
49
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9ꢀ2ꢀ1 Scheduled and unscheduled
maintenance
- lower filter rod (1)ꢀ
- connecting rod (2)
- rails (3)
Replace gaskets and filters every 10,000
strokesꢀ
The operations described in this section are
intended as an example as they depend on
different variables, such as: water hardness,
humidity, products used, conditions and quantity
of work
- gaskets
Upper filter (figꢀ 55):
Warning
Make sure the vending machine is off before
performing any operation requiring to
disassemble some of its partsꢀ
Have the following operations performed by
qualified personnel onlyꢀ If the operations are to
be performed with the machine on, choose
trained personnelꢀ
More complex interventions, such as removing
limescale from the boiler, require a deep
knowledge of the machineꢀ
fig
Disinfect all the parts in contact with foodstuffs
using chlorine-based products on a monthly
base, as described in section 4ꢀ0ꢀ
- loosen the upper pin (1) with the wrench
supplied with the machineꢀ
- manually unscrew the filter (2)ꢀ
9ꢀ2ꢀ2 Brew group maintenance
Lower filter:
Plastic groupꢀ It is advisable to remove it and
rinse carefully with hot water on a monthly base;
every 5,000 strokes and, in any case, every
month all moving parts of the group must be
lubricated with silicon grease for food use (figꢀ54)ꢀ
- unscrew the two side screws (refꢀ 1, figꢀ 56)
and remove the upper piston stop (2)ꢀ
fig
figꢀ56
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- manually rotate using the wrench supplied
with the machine until the lower filter is flush
with the cup (figꢀ 57)ꢀ
A
- unscrew screw (1) and replace filter (2)
(figꢀ57)ꢀ
- reassemble all the parts following the reverse
orderꢀ
B
figꢀ57
Important
figꢀ58
Carefully blot the upper and lower filter and blow
with compressed airꢀ
9ꢀ3
Adjustments
9ꢀ3ꢀ1 Dose and grinding
adjustment
The vending machine is delivered having
standard values set by the manufacturer, in
particular:
- around 7ꢀ0 g of coffee powder
figꢀ59
In order to make the most of the product used,
check the following:
2- fine adjustment: engage the adjusting lever
into the rack slot corresponding to the dose
you requireꢀ (figꢀ58B)ꢀ
- ground coffee quantity adjustmentꢀ Modify the
quantity used by means of the two levels of
adjustment:
- coffee grinding adjustmentꢀ Turn the rack
(figꢀ59) until you get the grindingꢀ After any
adjustment three selections are necessary
before the new setting becomes effectiveꢀ
1- coarse adjustment: release the adjustment
lever from the rack and place the dragging
tooth of the inner bulkhead on one of the 4
positions available, which indicate the basic
quantity area (6 g – 7 g – 8 g – 9gr) (figꢀ58A)
51
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9ꢀ4
Cup releasing device cleaning
and adjustment
Important
Carefully blow all the inner parts with
compressed air before assembling the ring,
making sure that the cup bracket is in the
brewing position - that is the fork that holds the
cup is positioned under the brewing nozzlesꢀ If
this is not the case, stop and then restart the
machine to allow the automatic positioning of the
cup bracketꢀ
Reassemble the release ring making sure that
the operating knob arrow is aligned with the
reference notch on the cup dispenser housing
(figꢀ61)
Importante
Before removing the cup realesing device, make
sure the cup bracket is in the brewing position -
that is the fork that holds the cup is positioned
under the brewing nozzlesꢀ If this is not the case,
stop and then restart the machine to allow the
automatic positioning of the cup bracketꢀ
Remove the release ring locking screwꢀ
Remove the device by unhooking the elastic
hook of the ring (figꢀ 60)
Check the satellite scrolls and, if need be, rinse
the device so as to remove dirtꢀ
figꢀ61
In case of disassembly of all the internal parts of
release ring assembly, refer to the specific
assembling instructions (figꢀ62)
figꢀ60
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ALIGN THE TWO
ARROWS
ALIGN THE FIVE SCROLLS’
REFERENCES
figꢀ62
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9ꢀ5
Resin regeneration (where
the water softener is
provided)
- remove the cover and introduce 1ꢀ5 kg salt
- refit the cover
- turn the machine on and drain the water until
it is no longer salty
Resin regeneration is to be carried out according
to the water of the system to which the dispenser
is connectedꢀ
- power the machine off and close the tapꢀ
This operation takes about 30/45 minutesꢀ
Use the table below as a reference:
WATERHARDNESS
SELECTION NUMBER
°French
10
130cc
12500
6000
4500
3000
2500
60cc
25000
12500
9500
20
30
40
6500
50
5000
The appropriate kits available on the market can
be used to check water hardness and therefore
the times and modes for interventionꢀ
The operation can be carried out as follows:
- power the machine off
- turn the lower tap taking care to place the
related hose into a bucket or better into a drain
system (figꢀ63)ꢀ
figꢀ63
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10 - INACTIVITY
11 - DISMANTLING
If the automatic vending machine remains
inactive for a long time it is necessary to take
certain preventive measures:
Empty the products and water as described in
the previous sectionꢀ For dismantling, it is
advisable to disassemble the machine parts
according to their composition - plastic, metal
etcꢀ Afterwards, deliver the divided parts to the
specialised companiesꢀ If a refrigerating unit is
present, give it without disassembling it to
companies authorized for the disposal of this
particular partꢀ
- with the machine on, start the automatic
emptying process of both the hydraulic circuit
and the boiler (see PROGRAMMING AND
MAINTENANCE MENU in section 8)ꢀ
- once it is over, disconnect the machine from
the power and hydraulic supply
- disassemble the closing panel on the back
of the machineꢀ
- complete the emptying of the tank with float
by removing the hose clamp located on the
air-break device drain hose
- once the emptying is over, refit the hose
clamp (figꢀ64)
figꢀ64
- assemble the closing panel on the back of
the machineꢀ
- unload all products from the containers
- wash all the components that are in contact
with foodstuff as previously described
- empty the trays from dry and liquid dumps,
then clean them accurately
- clean all vending machine internal and
external surfaces with a cloth
- protect the outside of the machine with plastic
film or a bag
- store in dry, sheltered environments at a
temperature not lower than 1°C
55
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12 -TROUBLESHOOTING
GUIDE FOR THE
MOST COMMON
FAILURES OR
ERRORS
DISPLAY MESSAGES
This section will show the messages displayed:
1ꢀ during normal operation;
2ꢀ in case of failure (error messages)ꢀ
Messages during operation
The table below shows a list of messages
displayed during the standard operating phasesꢀ
Cure
Error code Messaggio
Cause
The vending machine is
waiting
/
/
SAECO SG200 SAECO
Beverage dispensing in
progress
WAIT FOR PRODUCT
/
SUGAR 1-X
SUGAR 2-XX
SUGAR QUANTITY to be
dispensed with the beverageꢀ
SUGAR3-XXXXX
SUGAR4-XXXXXXX
/
/
/
/
PRESELECTION
preselection enabled
Carry out the supply (see
section 7)
COFFEE NOTAVAILABLE
NOTAVAILABLE
Coffee bean container is
empty
Type of product not available
The coin stacking tube level is
under the preset limit
Add coins into the change
giving coiner
NO CHANGEAVAILABLE
The VM does not detect any
communication if the payment
system is selected
Check the dialogue with
the payment system
/
NO LINK
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Out of service/Failure conditions
In particular situations, the VM can be fully or
partially out of serviceꢀ
There are 3 categories (classified by severity):
Aꢀ failures due to scheduled maintenance
conditions which partially block the VMꢀ By
these failures (out of coffee, too many dump
in the box, out of cups – in case of cup
preselection) the VM is not out of service but
its dispensing function is somehow limited ;
Bꢀ failures due to scheduled maintenance
conditions which block the VM fullyꢀ By these
failures (out of cups, no water, too many
dumps in the box, too high water level in the
residues tray) the VM product dispensing is
disabled, thus inhibiting the payment
systems;
Cꢀ out of service conditions which disable the
entire VMꢀ The VM is brought to this condition
when it detects failures which are not solvable
with scheduled maintenanceꢀ In this
condition, the payment systems are inhibited
and no VM load can be operatedꢀ
The following table resumes all failure and/or
error conditions which may occur on the VM,
listing for any of them:
• possible cause description
• category;
• associated code (iꢀeꢀ the code shown in
maintenance and registered in the error log);
• effect on the VM state;
• how to restore the VM normal operation - once
the failure/error cause has been removed
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Description
Failure/
error
category
Error Effect on the
code - if VM
any
Reset to normal operation
Self-reset
Reset
start-up
by
Manual Simplified
reset
reset
YES (the VM
no water (see air-break
device control section)
B/C
1
makes
attempts, one
every 10
20
SI
SI*
stop VM
SI
minutes, in case
of failure, it
displays error
01)
stop beverages
no coffee
A
A
2
3
with
beans
coffee
NO
NO
SI
SI
NO
brew group did not reach
the dispensing position
stop beverages
with
YES
YES*
coffee
YES
beans
brew group did not reach
the rest position
A
4
stop beverages
NO
YES
YES*
with
coffee
YES
beans
turbine impulses not read
B
5
6
stop VM
NO
NO
YES
YES
NO
NO
NO
cup bracket not in
position
A/B
b e v e r a g e s
without cup
stop VM
/
YES
A/B
--- (8)
b e v e r a g e s
---
---
no cups
without cup
stop VM
/
YES
YES
NO
YES
YES
YES
dump tray
B
--- (9)
10
stop VM
---
---
the
cup
release
A/C
b e v e r a g e s
without cup
stop VM
mechanism did not end its
movement
/
YES
YES
wrong value of the
temperature sensor
C
14
stop VM
stop VM
NO
NO
YES
YES
YES
YES
NO
YES
YES
YES
---
NO
NO
corrupted data in eprom
data
C
A
16
20
stop beverages
with
beans
no brew group
no dump box
coffee
YES
YES
NO
YES*
B
A
--- (21) stop VM
the last three coffees
had a scarce brewing
flow
stop beverages
with coffee
beans
failure record
only
22
23
25
YES
YES
pump error
failure
C
saeco card without clock
(timekeeper)
stop VM
stop VM
NO
---
YES
YES
YES
YES
NO
NO
payment system decimal
point not in line with the
VM settings
C
31
32
(credit handler signal)
---
signal only
---
---
---
---
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Description
Failure/
error
category
Error
code - if VM
any
Effect on the
Reset to normal operation
Self-reset
Reset
start-up
by
Manual Simplified
reset
reset
voluntary VM stop
C
33
34
stop VM
NO
---
NO
---
NO
(signal of the successful
recovery of the scarce
flow coffee)
---
signal only
---
(BDV error signal)
---
A
41
---
---
---
---
signal only
presence of a beverage
or coffee stop
stop
relevant
NO
NO
YES
YES
beverages
To bring the vending machine back into full
working order, you need to remove the cause of
the failure and possibly carry out the error reset
procedure described in section 8ꢀ3ꢀ1ꢀ
59
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13 - VISUAL SIGNALS
(LED)
On the CPU card
LED
State
Function
DL1
Flashing
Data transmission from the CPU to serial payment systems (EXEC,
BDV,MDB)
DL2
DL3
Flashing
Flashing
Data reception from serial payment systems (EXEC, BDV,MDB)
Program on the CPU is running – fast flashing while starting up the
VM or by any error/failure
—
Permanently on Presence of the power +5V
DL4
DL5
—
60
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CN21
CN20
CN15
CN17
CN6
= optional feeder kit for payment systems
= POWER card connection
= display
= keyboard
= Saeco Card module
CN18
CN2
= auxiliary buttons
= copy key
CN16
CN3
= external buzzer
= external I2C devices
CN1
CN5
= product releasing control (spirals)
= 24Vdc parallel coin validator
= EXECUTIVE slave
= EXECUTIVE/BDV/MDB slave payment systems
= parallel banknote validator
= EXECUTIVE/BDV/MDB systems power supply inlet
= MDB payment systems
= power supply from POWER card
= 24Vdc electromechanical pulse counter
= firmware programming
CN12
CN11
CN9
CN19
CN13
CN23
CN14
CN4
CN8
= mechanical coiner
CN10
CN24
U6
= cancelling machine
= serial connection for RS232 and IRDA modules
= 32 pin base for firmware updating eprom
= timekeeper base
U17
61
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On the Power card (I/O)
LED
State
Function
DL1
DL2
DL3
DL4
DL5
DL6
DL7
DL8
DL9
DL10
DL11
DL12
DL13
On
On
On
On
On
On
On
On
On
On
On
Blinking
On
Power 24 V
Cup empty microswitch (cups available)
Cup release microswitch
Cup bracket microswitch
Drain tank microswitch
Brew group presence microswitch
House group microswitch
Coffee dosing unit microswitch
Auxiliary microswitch
Auxiliary microswitch
Air-break microswitch
Turbine sensor impulses
Boiler start
CN8
CN9
CN10
CN11
CN2
CN1
CN3
CN7
CN4
CN6
CN5
= high voltage loads
= high voltage loads
= mains cut-off
= dump box presence inlet
= 24Vdc loads
= transformer secondary
= CPU card power supply
= temperature sensor
= CPU card connection
= flowmeter inlet
= microswitch inlet
62
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Notes:
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Notes:
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Notes:
65
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Notes:
66
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Notes:
67
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Codꢀ 1813-956-ED 01
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