SATO Printer LM400E User Guide

LM400e Series  
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SATO ASIA PACIFIC PTE. LTD.  
438A ALEXANDRA ROAD  
#05-01/04 ALEXANDRA TECHNOPARK  
SINGAPORE 119967  
Tel: (65) 6271 5300  
Fax: (65) 6273 6011  
Sales Hotline: (65) 6276 2722  
Service Hotline: (65) 6273 6455  
Be sure to ask your dealer about our maintenance contracts  
to ensure peace of mind during your usage of SATO products  
© Copyright 1994 – 2006  
SATO International  
Warning: This equipment complies with the requirements in Part 15 of FCC rules for  
a Class A computing device. Operation of this equipment in a residential area may  
cause  
unacceptable interference to radio and TV reception requiring the operator to take  
whatever steps are necessary to correct the interference.  
All rights reserved. No part of this document may be reproduced or issued to third  
parties in any form whatsoever without the express permission of SATO. The  
materials in this document are provided for general information and are subject to  
change without notice. SATO assumes no responsibilities for any errors that may  
appear.  
Version: SI-LM4xxe-01rA-16-01-OM  
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Safety Precautions  
This Quick Guide contains important information for safety of the user.  
To insure proper use, please read these Safety Precautions before using this product.  
Pictograph Descriptions  
The following pictograph descriptions are used in this Quick Guide and on the  
printer for safety of the user and others as well as the prevention of damage or loss  
to property. Descriptions for the pictographs and symbols used in these instructions  
are included below. Make sure you understand them before reading the main text.  
This indicates that there is a strong likelihood that improper  
Warning  
handling will lead to serious injury or even death.  
This indicates that improper handling poses a strong risk of  
Caution  
injury to the user or damage to property.  
Meaning of pictographs  
: Improper handling may cause electric shock.  
: Improper handling may lead to serious injury.  
: Prohibited (restricted) actions.  
: Disassembly prohibited.  
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: Do not dispose the printer by fire, or expose it to heat, or put in fire.  
: Unplug the printer from power outlet.  
: Connect ground wire to ground slot.  
Warning  
: Place the printer on a surface that is flat and level  
Do not leave the printer on unstable surfaces. If the printer falls and  
hits someone, it could cause injury.  
: Do not expose the printer to liquids or moisture  
Do not place objects filled with liquids, such as beverages, vases,  
or chemical product near the printer. Also, do not place small metal  
objects near the printer. If the liquids have been spilled or objects  
have fallen into the printer, turn off the power immediately,  
disconnect the power cord from the power outlet, and contact your  
nearest dealer, service center or the store where you purchased  
the printer. Continue use of the printer in this condition may cause  
fire or electric shock.  
: Do not insert foreign material into the printer  
Do not insert or drop any metal objects or flammable objects into  
the openings (cable end, socket for interface connection). If the  
foreign material has fallen into the printer, turn off the power  
immediately, disconnect the power cord from the power outlet, and  
contact your nearest dealer or service center or the store where  
you purchased the printer. Continue use of the printer in this  
condition may cause fire or electric shock.  
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: Use only the designated electrical power and voltage  
Use the type of power source indicated on the printer. Different  
voltage may cause fire or electric shock.  
: Connect ground wire  
Make sure to connect the ground wire of the printer to the ground  
slot. Failure to do so may cause electric shock.  
Warning  
: Power cord  
Do not attempt to damage, break, or modify the power cord. Also,  
avoid placing a heavy object on, heating, or pulling the power cord.  
This may damage the power cord causing fire and electric shock.  
If the power cord becomes damaged in any way (exposed cable  
core, breaking of wire), contact your nearest dealer, service center  
or the store where you purchased the printer. Continue use of  
damaged power cord may cause fire or electric shock.  
Do not attempt to modify, jerk, knot, sharply bend, or otherwise  
abuse the power cord. Continue use of damaged power cord may  
cause fire or electric shock.  
: In case of drop or damage  
If the printer was dropped or damaged, turn off the power  
immediately, disconnect the power cord from the power outlet, and  
contact your nearest dealer, service center or the store where you  
purchased the printer. Continue use of the printer in this condition  
may cause fire or electric shock.  
: Do not use the printer in abnormal condition  
In the case of abnormalities such as smoke or foul odors from the  
printer, stop using the printer immediately. Continue use of the  
printer in this condition may cause fire or electric shock. Turn off  
the power immediately, disconnect the power cord from the power  
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outlet, and contact your nearest dealer, service center or the store  
where you purchased the printer. Do not attempt to repair the  
printer yourself.  
: Do not disassemble  
Do not attempt to disassemble or modify the printer. Fire or electric  
shock may occur. For service and repair of internal problem,  
please contact your nearest dealer or service center or the store  
where you purchased the printer for assistance.  
Caution  
: Do not use in locations with high humidity  
Do not place the printer in any places where it will be subjected to  
high humidity or condensation.  
If condensing, turn off the power switch immediately, stop using it  
and dry completely without using any heat producing devices.  
Continued use under these conditions may cause electric shock.  
: Carrying the printer  
Disconnect the power cord from a power outlet before moving the  
printer to other places. Leaving it connected and moving the printer  
will damage to the cord and connections. This may cause fire or  
electric shock.  
Do not carry the printer when the label is set. If the label falls and  
hits someone, it could cause injury.  
When placing the printer on the floor or the table, be careful not to  
get your fingers or hands caught in the legs of the printer.  
: Power supply  
Do not touch the power switch, replace the fuse, or plug-in/unplug  
the power cord with wet hands. This may cause electric shock.  
: Power cord  
Keep the power cord out of any appliances that produce heat. This  
may melt the coating of power cord and cause fire or electric  
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shock.  
When disconnecting the power cord from the printer or a power  
outlet, pull on the plug. If not, it may cause exposure of wire,  
breaking of wire, overheating, fire or electric shock.  
: Replacing fuse  
Disconnect the power cord from a power outlet before replacing  
the fuse.  
: Cover  
When opening/closing the cover, be careful not to get your fingers  
caught. Hold the cover tightly and stop it from dropping down.  
: Thermal head  
Thermal head will become hot during the printing process. When  
changing carbon ribbon and labels or when cleaning after printing,  
be careful not to get burnt.  
Contact with the edge of thermal head with bare hands may cause  
injury. When changing the carbon ribbon and labels or when  
cleaning, be careful not to get injured.  
Do not replace the thermal head by yourself. Doing so may result  
in injuries, burns or electric shock.  
: Opening and closing thermal head  
Do not insert foreign material other than carbon ribbon and labels  
when opening/closing the thermal head. This may result in injury or  
malfunction.  
: Setting labels  
When setting the roll labels, please be careful not to get your  
fingers caught between the label and label supply spindle.  
: When unused for long periods of time  
Disconnect the power cord from a power outlet when unused for  
long periods of time.  
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: Maintenance and cleaning  
Disconnect the power cord from a power outlet when maintaining  
or cleaning the printer.  
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Table of Contents  
Precautions for installation and handling……………………………..1, 2, 3  
Unpacking……………………………………………………………………...4  
Accessories…………………………………………………………………….5  
Names of parts…………………………………………………………..6, 7, 8  
Setting roll label……………………………………………………….9, 10, 11  
Setting fan-fold label………………………………………………..12, 13, 14  
Setting carbon ribbon……………………………………………….15, 16, 17  
Adjusting pitch sensor……………………………………………………….18  
Turning on power………………………………………………………..19, 20  
LM400e Series specifications………………………………………………21  
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Precautions for installation and handling  
Printer operation can be affected by the printer environment.  
Refer to the following instructions for installation and handling of LM400e.  
Select a safe location  
When selecting a location for installation of LM400e, consider the following topics.  
Place the printer on a surface that is flat and level  
If the surface is not flat and level, this may result  
in poor print quality. This may also cause  
malfunction and shorten the life span  
of the printer.  
Do not place the printer on a location that produces vibration  
Do not carry the printer when the roll label is set.  
Giving serious vibration or shock to the printer  
may cause malfunction and shorten the life span  
of the printer.  
Keep the printer out of high temperature and humidity  
Avoid locations subject to extreme or rapid  
changes in temperature or humidity.  
Exposure to these conditions may cause  
Electrical problems within the printer.  
1
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Avoid dust  
Dust buildup may result in poor print quality.  
This may cause not only malfunction but  
also shorten the life span of the printer.  
Keep out of direct sunlight  
This printer has a built-in optical sensor.  
Exposure to direct sunlight will make the  
sensor less responsive and may cause  
the label to be sensed incorrectly.  
Close the cover when printing.  
Do not place the printer near crane or pressing machine.  
Machineries such as crane and pressing  
machine require large amount of power.  
This may cause electrical noise or voltage  
reduction.  
Avoid such locations to reduce the risk of  
malfunction or damage to the printer.  
2
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Power supply  
The LM400e Series require AC110-220V.  
Provide a stable source of electricity to the printer  
Do not share the power outlets with other  
appliances such as a heater and refrigerator  
requiring a measurable amount of power.  
Also, avoid using the power outlet near such  
appliances are plugged into.  
This may cause voltage reduction and malfunction.  
Connect the power cord to a grounded  
power outlet  
Make sure to have the facility equipped with  
the ground slot.  
3
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Unpacking  
Taking the LM400e from the box and removing the protective molded cover  
and plastic cover, it is ready for installation.  
Protective molded cover (top)  
Printer  
Protective molded cover (bottom)  
Accessory 1  
Accessory 2  
Box  
4
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Accessories  
Make sure you have received all of the following items in this package.  
If there are any accessories missing, contact your nearest dealer or the store where you  
purchased the printer.  
Power cord  
Power cord  
Quick Guide  
Box  
Keep the box and cushioning material that protects the printer (2 pc. each for top and  
bottom).  
When sending your printer for service, reuse the box and cushioning material.  
5
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Names of parts  
Side cover  
Ribbon take-up spindle  
Ribbon supply spindle  
Operation panel:  
LCD for displaying messages,  
two operation keys, two-color  
LED for indicating printer  
status  
Label  
supply spindle  
Interface board:  
Changes the interface  
using an optional  
interface board  
Power ON/OFF switch:  
Turns power ON or OFF.  
“I” is ON.  
“O” is OFF.  
AC Input connector:  
Connect the power cord and apply  
the current to the printer.  
Fuse cover:  
Fuse is placed inside.  
6
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Label stopper  
Secures the roll label  
Thermal head (consumable part)  
Prints data on the media  
Platen roller (consumable part)  
Discharges the printed media  
Head lock lever  
Fuse  
When the current exceeding  
particular level runs  
through the printer, a fuse  
will be broken to protect the  
printer.  
7
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Operation Panel  
Instructions and error messages are displayed in alphanumeric.  
Display panel  
Displays an error message and  
instructions, etc.  
LINE key  
Toggles the printer between on-line and  
off-line mode for print start/stop and for  
transmitting/receiving data.  
FEED key  
Feeds the label.  
Press once to feed one blank label.  
*When turning the power ON, or when the label is  
not at the right position after setting the label,  
press the FEED key to adjust the label position.  
STATUS  
DIP switch  
Indicates the printer status.  
Sets the operational parameters of printer  
Green: Enabled for print and data communication  
Red: An error occurred.  
Off: Disabled for print and data communication  
Adjustments  
Can be used for adjustment when servicing.  
Do not use this volume unless otherwise instructed.  
PRINT : Adjusting print darkness  
OFFSET: Adjusting tear-off position  
PITCH : Adjusting home position of the label  
8
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Setting roll label  
1
Side cover  
Open the side cover.  
2
Push up the purple head lock lever  
in the direction of an arrow to open  
the thermal head.  
Head lock  
lever  
Thermal head  
3
Turn the slide guide in the direction of an arrow and leave the guide on the angle.  
Slide guide  
9
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4
Place the roll label on the label  
supply spindle.  
Roll label  
Slide the label stopper and  
adjust to the label width.  
Label stopper  
Label supply  
spindle  
5
Thread the label under the label  
guide and pitch sensor.  
Make sure that the side of label  
touches the guide roller slightly.  
Caution  
Label  
Label guide  
*Thermal head and the  
surrounding areas will become  
hot during the printing process.  
When changing the label  
after printing, be careful not to  
get burnt.  
Pitch sensor  
*Contacting the edge of thermal  
head with bare hands may  
result in injury.  
When changing the labels, be  
careful not to get injured.  
Label guide  
Guide roller  
10  
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6
7
8
Turn the slide guide to vertical position and adjust the guide to touch the label front  
end slightly.  
Slide guide  
Push down the purple head lock lever in  
the direction of an arrow to close  
the thermal head.  
Head lock lever  
Close the side cover.  
Caution  
When closing the cover, be  
careful not to get your fingers  
caught in the cover.  
11  
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Setting fan-fold label  
1
Open the side cover.  
Side cover  
Push the nylon rivet from the inside  
of the printer and remove the cover  
for fan-fold opening.  
2
Push up the purple head lock lever in  
the direction of an arrow to open  
the thermal head.  
Head lock  
lever  
Thermal head  
3
Turn the slide guide in the direction of an arrow and leave the guide on the angle.  
Slide guide  
12  
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4
Put the label through the fan-fold  
opening.  
Label stopper  
Slide and adjust the label stopper  
to touch the side of label slightly.  
Fan-fold label  
5
Thread the label under the label  
guide and pitch sensor.  
Make sure that the side of label  
touches the guide roller slightly.  
Caution  
*Thermal head and the  
surrounding areas will become  
hot during the printing process.  
When changing the label after  
printing, be careful not to get  
burnt.  
Pitch sensor  
*Contacting the edge of thermal  
head with bare hands may  
result in injury.  
When changing the labels, be  
careful not to get injured.  
Guide roller  
Label guide  
13  
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6
7
8
Turn the slide guide to vertical position and adjust the guide to touch the label front  
end slightly.  
Slide guide  
Push down the purple head lock  
lever in the direction of an arrow  
to close the thermal head.  
Head lock lever  
Close the side cover.  
Caution  
When closing the cover, be  
careful not to get your fingers  
caught in the cover.  
14  
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Setting carbon ribbon  
Use only SATO carbon ribbons.  
Use of other than approved carbon ribbons may result in unsatisfactory print quality and/or  
damage to the print head and may void your warranty.  
1
Side cover  
Open the side cover.  
2
Push up the purple head lock lever in  
the direction of an arrow to open the  
thermal head.  
Head lock  
lever  
Thermal head  
3
Place the carbon ribbon on  
the ribbon supply spindle and  
push the ribbon roll all the way  
to the inside of the printer.  
(Confirm winding direction)  
Ribbon  
supply spindle  
Carbon ribbon  
15  
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4
Place an empty ribbon core on the  
ribbon take-up spindle.  
Ribbon core  
5
From the ribbon supply spindle,  
thread the carbon ribbon under  
the thermal head and to the  
ribbon take-up spindle.  
Ribbon  
take-up  
spindle  
Tape the free end of carbon  
ribbon to the ribbon core, and  
wind a few times in the direction  
of an arrow.  
Tape  
Be sure to confirm that the carbon  
ribbon is set as shown in the picture  
on the right.  
Caution  
*Thermal head and the surrounding  
areas will become hot during the  
printing process.  
When changing the labels after  
printing, be careful not to get burnt.  
*Contacting the edge of thermal head  
with bare hands may result in injury.  
When changing the labels, be  
careful not to get injured.  
16  
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6
Push down the purple head lock lever  
in the direction of an arrow to  
close the head.  
Head lock lever  
7
Close the side cover.  
Caution  
When closing the cover, be  
careful not to get your fingers  
caught in the cover.  
17  
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Adjusting Pitch Sensor  
1
Side cover  
Open the side cover.  
2
To adjust the pitch sensor position,  
Pitch sensor  
Slide the green pitch sensor knob  
at the far end of the slide guide.  
It is located at the backmost (on the  
sensor frame side).  
Pitch sensor knob  
3
Close the side cover.  
Caution  
When closing the cover, please  
be careful not to get your fingers  
caught in the cover.  
18  
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Turning on Power  
Connect the power cord and turn on the printer.  
Power supply  
After installing the printer, connect the power cord as instructed below.  
Power cord and power outlet  
As shown in this picture, included power  
cord has three contacts.  
The socket has three contacts; the third one  
is connected to a ground for safety.  
If your power outlet has three slots,  
plug in the power cord as it is.  
To connect the power cord to the printer,  
be sure to confirm the top/bottom of plug.  
When connecting the power cord, use the  
other hand to secure the printer.  
Connect the power cord into the printer first, and then plug the other end into the  
power outlet.  
Printer  
Power outlet  
Power cord  
19  
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If your power outlet has two slots, use a 3- to 2-prong adapter.  
Warning  
Power outlet  
Connect the earth lead to the  
ground slot.  
Power cord  
Failure to do so may cause  
electric shock.  
2-prong plug  
adapter  
Earth lead  
Ground slot  
Turning the power ON  
Press the power switch to the direction of [I].  
When the printer is turned on, a [ONLINE] message will be displayed on the LCD panel.  
Caution  
Do not operate the power switch or plug-in/unplug the power cord with wet hands.  
This may cause electric shock.  
20  
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LM400e Series specifications  
Model:  
LM408e / LM412e  
Print method:  
Print resolution:  
Media size:  
Thermal transfer / Direct thermal  
203/305dpi  
8 dots mm/12 dots mm  
Width (including backing liner 131mm)  
Max. 128mm  
Printable area:  
Max. print speed:  
Dimensions:  
Max. 104mm width / Max. pitch 178mm  
6 inch/s (approximately 150mm/sec)  
W271 x D430 x H321mm (Standard)  
13kg (Standard)  
Roll media:  
Max. external diameter 8 inch (150m/roll)  
Face in, 3 inch roll  
Fan-fold:  
Max. folded height 100mm, Feeding the fan-fold externally  
Toggles sensor between Reflective sensor/Transmissive sensor,  
450m/roll  
Sensor type:  
Carbon ribbon:  
Note) Carbon ribbon width needs to be wider than media width.  
110-220VAC±10% 50/60Hz±1%  
Power:  
Environment:  
Operating  
Storage  
5 to 40 degrees C  
-20 to 40 degrees C  
30 to 85% Non-condensing  
Humidity  
21  
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