SATO Printer CG408DT User Guide

Quick Guide  
For printer model:  
CG4 Series  
CG408DT  
CG408TT  
CG412DT  
CG412TT  
Direct Thermal Type  
Thermal Transfer Type  
PN: 9001222A  
Read this Quick Guide before using this product.  
Keep this document available for future reference.  
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Safety Precautions  
Safety Precautions  
Please read the following information carefully before installing and using the printer.  
Pictographic Symbols  
This instruction manual and the printer labels use a variety of pictographic symbols to facilitate safe and  
correct use of the printer and to prevent injury to others and property damage. The symbols and meanings for  
them are given below. Be sure to understand these symbols well before reading the main text.  
Example Pictographs  
Ignoring the instructions marked  
The  
pictograph means “Caution is required.” A specific  
by this symbol and erroneously  
operating the printer could result  
in death or serious injury.  
warning symbol is contained inside this pictograph (The sym-  
bol at left is for electric shock).  
Warning  
Caution  
The  
pictograph means “Should not be done.” What is spe-  
cifically prohibited is contained in or near the pictograph (The  
symbol at left means “Disassembly prohibited”).  
Ignoring the instructions marked  
by this symbol and erroneously  
operating the printer could result  
in injury or property damage.  
The  
pictograph means “Must be done.” What is specifically  
to be done is contained in the pictograph (The symbol at left  
means “Unplug the power cord from the outlet”).  
Warning  
Do not set on an unstable area  
• Do not set on an unstable area,  
such as a wobbly table or  
Always ground the connections  
• Always connect the printer’s  
ground wire to a ground. Not  
grounding the ground wire could  
result in electric shock.  
Do not use the printer when some-  
thing is abnormal about it  
• Continuing to use the printer in  
the event something is abnor-  
mal about it, such as smoke or  
unusual smells coming from it,  
could result in fire or electric  
shock. Immediately turn off the  
power switch, unplug the power  
cord from the outlet, and contact  
your SATO reseller or technical  
support center for repairs. It is  
dangerous for the customer to  
try to repair it, so absolutely do  
not attempt repairs on your own.  
Do not disassemble the printer  
• Do not disassemble or modify  
the printer. Doing so could result  
in fire or electric shock. Ask your  
SATO reseller or technical sup-  
port center to conduct internal  
inspections, adjustments, and  
repairs.  
slanted area or an area subject  
to strong vibration. If the printer  
falls off or topples over, it could  
injure someone.  
Do not place containers full of water  
or other liquid on the printer  
• Do not place flower vases,  
cups, or other containers hold-  
ing liquids, such as water or  
chemicals, or small metal  
Handling of the power cord  
• Do not damage, break, or mod-  
ify the power cord. Also, do not  
place heavy objects on the  
power cord, heat it, or pull it  
because doing so could dam-  
age the power cord and cause a  
fire or electric shock.  
objects near the printer. If they  
are spilled and get inside the  
printer, immediately turn off the  
power switch, unplug the power  
cord from the outlet, and contact  
your SATO reseller or technical  
support center. Using the  
• If the power cord becomes  
damaged (core is exposed,  
wires broken, etc.), contact your  
SATO reseller or technical sup-  
port center. Using the power  
cord in this condition could  
cause a fire or electric shock.  
• Do not modify, excessively  
bend, twist, or pull the power  
cord. Using the power cord in  
such a condition could cause a  
fire or electric shock.  
printer in this condition could  
cause a fire or electric shock.  
Do not put objects inside the printer  
• Do not insert or drop in metal or  
burnable objects inside the  
Regarding the cutter  
• Do not touch the cutter with  
your hands or do not put some-  
thing into the cutter. Doing so  
could result in an injury.  
printer’s openings (cable out-  
lets, etc.). If foreign objects do  
get inside the printer, immedi-  
ately turn off the power switch,  
unplug the power cord from the  
outlet, and contact your SATO  
reseller or technical support  
center. Using the printer in this  
condition could cause a fire or  
electric shock.  
When the printer has been dropped or  
broken  
Using the head cleaning fluid  
• If the printer is dropped or bro-  
ken, immediately turn off the  
power switch, unplug the power  
cord from the outlet, and contact  
your SATO reseller or technical  
support center. Using the  
Use of flame or heat around the  
head cleaning fluid is prohibited.  
Absolutely do not heat it or subject  
it to flames.  
• Keep the fluid out of reach of chil-  
dren to prevent them from acciden-  
tally drinking it. If the fluid is drunk,  
immediately consult with a physi-  
cian.  
Use only the specified voltage  
printer in this condition could  
cause a fire or electric shock.  
Do not use other than the specified  
voltage. Doing so could result in fire  
or electric shock.  
CG4 Series Quick Guide  
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Safety Precautions  
Caution  
Do not place in areas with high  
humidity  
Power cord  
Loading paper  
• When loading roll paper, be  
• Keep the power cord away from  
hot devices. Getting the power  
cord close to hot devices could  
cause the cord’s covering to  
melt and cause a fire or electri- When not using the printer for a long  
cal shock.  
• When unplugging the power  
cord from the outlet, be sure to  
hold it by the plug. Pulling it by  
the cord could expose or break  
the core wires and cause a fire  
or electric shock.  
• The power cord set that comes  
with the printer is especially  
made for this printer. Do not use  
it with any other electrical  
devices.  
• Do not place the printer in areas  
with high humidity or where con-  
densation forms. If condensa-  
tion forms, immediately turn off  
the power switch and do not use  
the printer until it dries. Using  
the printer while condensation is  
on it could result in electric  
shock.  
careful not to get your fingers  
pinched between the paper roll  
and the supply unit.  
time  
• When not using the printer for a  
long time, unplug the power  
cord from the outlet to maintain  
safety.  
Carrying the Printer  
During maintenance and cleaning  
• When maintaining and cleaning  
the printer, unplug the power  
cord from the outlet to maintain  
safety  
• When moving the printer,  
always unplug the power cord  
from the outlet and check to  
make sure all external wires are  
disconnected before moving it.  
Moving the printer with the wires  
still connected could damage  
the cords or connecting wires  
and result in a fire or electrical  
shock.  
Top cover  
• Be careful not to get your fin-  
gers pinched when opening or  
closing the top cover. Also be  
careful the top cover does not  
slip off and drop.  
• Do not carry the printer with  
paper loaded in it. The paper  
could fall out and cause an  
injury.  
Print head  
• The print head is hot after print-  
ing. Be careful not to get burned  
when replacing paper or clean-  
ing immediately after printing.  
Touching the edge of the print  
head immediately after printing  
could result in injury. Use cau-  
tion when replacing the label or  
cleaning the print head.  
• When setting the printer on the  
floor or a stand, make sure not  
to get your fingers or hands  
pinched under the printer feet.  
Power supply  
• Do not operate the power  
switch or plug in/unplug the  
power cord with wet hands.  
Doing so could result in electric  
shock.  
You should not replace the print  
head without having received  
the proper training.  
Page ii  
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Safety Precautions  
Precautions for Installation and Handling  
Printer operation can be affected by the printer environment.  
Refer to the following instructions for installation and handling of CG4 Series printer.  
Select a Safe Location  
Place the printer on a surface that is flat and level. Do not place the printer in a location subject to  
water or oil.  
If the surface is not flat and level, this may result in poor  
print quality. This may also cause malfunction and  
shorten the life span of the printer.  
Do not place the printer in a location where it will be  
splashed with water or oil. Water or oil entering  
inside the printer may cause a fire, electric shock, or  
malfunction.  
Do not place the printer on a location that  
produces vibration.  
Avoid dust.  
Giving serious vibration or shock to the printer may  
cause malfunction and shorten the life span of the  
printer.  
Dust build up may result in poor print quality.  
Keep out of direct sunlight.  
Keep the printer out of high temperature and hu-  
midity.  
This printer has a built-in optical sensor. Exposure to  
direct sunlight will make the sensor less responsive  
and may cause the label to be sensed incorrectly.  
Close the top cover when printing.  
Avoid locations subject to extreme or rapid changes  
in temperature or humidity.  
Power Supply  
This printer requires an AC power supply.  
Provide a stable source of electricity to the  
printer.  
Be sure to connect the printer to an AC power supply  
via the supplied AC adapter.  
When using the printer, do not share its power outlet  
with other electrical devices which could cause  
power fluctuations and performance issues with your  
printer.  
Connect the power cord to a grounded power  
outlet.  
Make sure that the printer is plugged into a grounded  
power outlet.  
CG4 Series Quick Guide  
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Safety Precautions  
Page iv  
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Table of Contents  
Page 2  
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Section 1: Names of Parts  
CHECKING ACCESSORIES  
Make sure that you have received all of the following items in the package. If there are any accessories  
missing, contact your SATO reseller.  
User documents  
(Quick Guide, warranty)  
AC power cord  
AC adapter  
ABOUT THE BOX  
Please retain both the box in which the printer was packed, and the cushioning material (cushions that hold  
the printer in place). If you need to send in the printer for repair, repack it in this box.  
CG4 Series Quick Guide  
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Section 1: Names of Parts  
NAMES OF PARTS  
Front view  
1
5
6
2
3
4
7
8
Operator panel  
ERROR LED indicator  
7
8
1
It consists of two contact buttons and two  
LED indicators (green and red).  
The LED lights or blinks red when an error is  
detected in the printer.  
During printer configuration setting, the  
ERROR indicator responses in conjunction  
with the ON LINE (POWER) indicator to show  
the modes of the printer.  
2
3
Top cover  
Open this cover to load the media and ribbon.  
Cover open/close latch  
Pull these latches on both sides of the printer  
forward to open the Top cover of the printer.  
ON LINE (POWER) LED indicator  
The LED lights green when the printer is online  
and blinks green when the printer is offline.  
4
5
6
Media ejection slot  
During printer configuration setting, the ON  
LINE (POWER) indicator responds in  
conjunction with the ERROR indicator to show  
the modes of the printer.  
Opening for media output.  
POWER button  
Press this button to turn the power on or off.  
FEED/LINE button  
Press this button to select the printer status  
(online/ offline) or to feed the media.  
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Section 1: Names of Parts  
Back view  
USB and RS232C interface on-board  
10  
11  
12  
USB and LAN interface on-board  
10  
9
11  
13  
USB and IEEE interface on-board  
10  
14  
11  
Media inlet  
LAN interface terminal  
9
13  
14  
An opening for Fan-folded media or media  
from unwinder to feed in to the printer.  
To connect printer to the host computer using  
LAN interface.  
DC input power terminal  
IEEE interface terminal  
10  
11  
12  
Supplies power to the printer by inserting the  
power cable via the AC adapter.  
To connect printer to the host computer using  
IEEE interface.  
USB interface terminal  
To connect printer to the host computer using  
the USB interface.  
RS-232C interface terminal  
To connect printer to the host computer using  
RS-232C interface.  
Or, to connect the optional Keypad, Scanner or  
Smart keyboard to the printer.  
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Section 1: Names of Parts  
Internal view when Top cover is opened  
15  
15  
16  
17  
18  
18  
20  
19  
20  
21  
19  
21  
22  
22  
CG408TT/ CG412TT  
CG408DT/ CG412DT  
Print head  
Media guide and I-Mark/ Gap sensor  
20  
15  
This component is used to print on the media.  
Perform maintenance at regular intervals.  
A guide for the media to feed properly.  
Detects the I-Mark on the media or gap of the  
label.  
Ribbon unit  
16  
Used to load the ribbon and wind up the used  
ribbon.  
21 Platen roller  
This roller feeds the media. Perform  
maintenance at regular intervals.  
Pull out lever  
17  
This is used to pull out the ribbon unit from the  
top cover for ribbon loading.  
22 Optional device compartment  
Used to install optional cutter or dispenser unit.  
Roll media holder  
18  
19  
To hold the roll media.  
Media guide slide lever  
Set to meet the size of the media used.  
Page 1-4  
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Section 1: Names of Parts  
When Top cover is opened (Cutter Type, Optional)  
Paper holder  
Paper holder slide lever  
Paper sensor  
Platen roller  
Cutter unit  
When Top cover is opened (Dispenser Type, Optional)  
Paper holder  
Paper holder slide lever  
Paper sensor  
Platen roller  
Dispenser paper sensor  
Backing paper discharge outlet  
(When the dispenser unit is open)  
Dispenser unit  
CG4 Series Quick Guide  
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Section 1: Names of Parts  
When Top cover is opened (Linerless Type, Optional)  
Paper holder  
Paper holder slide lever  
Paper sensor  
Platen roller  
Linerless paper sensor  
Page 1-6  
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Section 2: Turning On the Power  
TURNING ON THE POWER  
POWER SETTING  
Connect the DC power cord of the AC adapter to the printer and turn on the power.  
1. Connect the AC power cord to the AC adapter.  
AC adapter  
AC power cord  
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Section 2: Turning On the Power  
2. Connect the printer to the AC adapter. Connect the AC adapter to the AC power outlet. When connecting  
the DC power cord to the printer’s power connector, make sure the DC power cord connector is oriented  
properly. When connecting the DC power cord to the printer connector, use one hand to hold the printer  
while using the other hand to plug in the cord  
DC input power terminal  
(Power connector)  
Make sure the flat side  
of the DC power cord is  
facing up.  
Plug  
DC power cord  
3. Press the POWER button on the operation panel of the printer. The ON LINE (POWER) lamp is on. Check  
that the ON LINE (POWER) lamp is on.  
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Section 2: Turning On the Power  
4. Press the POWER button to turn off the printer. When the power is off, the ON LINE (POWER) lamp turns  
off.  
CAUTION  
The power cord set supplied with this printer is only for use with this printer. Do not use it for other electrical  
products.  
Do not operate the POWER button or plug in/unplug the power cord with wet hands. Doing so could result  
in electric shock.  
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Section 2: Turning On the Power  
Page 2-4  
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Section 3: Basic Specifications  
BASIC SPECIFICATIONS  
Model name  
CG408 DT  
CG412 TT  
CG408 TT  
CG412 TT  
Printing method  
Direct Thermal  
Thermal Transfer (Direct Thermal/  
Thermal Transfer)  
Head density  
(resolution)  
203 dpi (8 dots/  
mm)  
305 dpi (12 dots/ 203 dpi (8 dots/  
mm) mm)  
305 dpi (12 dots/  
mm)  
Printing effective  
area  
4.09” wide x 11.81” pitch  
(104 mm wide x 300 mm pitch)  
Unprintable area  
Label:  
Length direction Upper: 0.06” (1.5 mm) Lower: 0.06” (1.5 mm)  
(Not including backing paper)  
Width direction Left: 0.06” (1.5 mm) Right 0.06” (1.5 mm)  
(Not including backing paper)  
Linerless label  
Length direction Upper: 0.16” (4.0 mm) Lower: 0.06” (1.5 mm)  
Width direction Left: 0.06” (1.5 mm) Right: 0.06” (1.5 mm)  
Printing speed  
1.97, 2.95, or 3.94 inches/second (50, 75 or 100 mm/second) (Setting: 2, 3, 4)  
* Printing speed varies, depending on paper type and usage environment.  
Paper type /  
Paper shape  
Roll paper (Face-out or face-in winding)  
We recommend using paper manufactured by SATO.  
Paper thickness  
60 to 190μm (0.06 to 0.19 mm)  
CG4 Series Quick Guide  
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Section 3: Basic Specifications  
Model name  
CG408 DT  
CG412 TT  
CG408 TT  
CG412 TT  
Label size  
Label  
Continuous type  
Width: 0.87 to 4.21 in. (Backing paper 0.98 to 4.33 in.); 22 to 107 mm (Backing  
paper 25 to 110 mm)  
Pitch: 0.28 to 11.81 in. (Backing paper 0.39 to 11.93 in.); 7 to 300 mm (Backing  
paper 10 to 303 mm)  
Cutter type  
Width: 0.87 to 4.21 in (Backing paper 0.98 to 4.33 in.); 22 to 107 mm (Backing  
paper 25 to 110 mm)  
Pitch: 0.87 to 11.81 in. (Backing paper 0.98 to 11.93 in.); 22 to 300 mm (Backing  
paper 25 to 303 mm)  
Dispenser type  
Width: 0.87 to 4.21 in. (Backing paper 0.98 to 4.33 in.); 22 to 107 mm (Backing  
paper 25 to 110 mm)  
Pitch: 0.87 to 3.94 in. (Backing paper 0.98 to 4.06 in.); 22 to 100 mm (Backing  
paper 25 to 103 mm)  
Tear-off type  
Width: 0.87 to 4.21 in. (Backing paper 0.98 to 4.33 in.); 22 to 107 mm (Backing  
paper 25 to 110 mm)  
Pitch: 0.87 to 11.81in. (Backing paper 0.98 to 11.93 in.); 22 to 300 mm (Backing  
paper 25 to 303 mm)  
Linerless type (label without backing paper)  
Width: 0.87 to 4.33 in.;22 to 110 mm  
Pitch: 0.87 to 3.94 in.; 22 to 100 mm  
Non-adhesive label  
Continuous type  
Width: 0.98 to 4.33 in.; 25 to 110 mm  
Pitch: 0.39 to 11.81 in.; 10 to 303 mm  
Cutter type  
Width: 0.98 to 4.33 in.; 25 to 110 mm  
Pitch: 0.98 to 11.81 in.; 25 to 303 mm  
Tear-off type  
Width: 0.98 to 4.33 in.; 25 to 110 mm  
Pitch: 0.98 to 11.81 in.; 25 to 303 mm  
Outer diameter of Maximum ø5.04” (ø128 mm)  
paper or Roll size Inner diameter of roll core: ø1.5” (ø40 mm)  
Page 3-2  
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Section 3: Basic Specifications  
Model name  
CG408 DT  
CG412 TT  
CG408 TT  
CG412 TT  
Ribbon size  
Ribbon type  
Ribbon winding  
direction  
-
Length: 328.08 feet; 100 m  
Width: 3.94 in. +/_0.02 in.; 110 +/-0.5  
mm  
Outer diameter: Maximum ø1.5 in.;  
ø38 mm  
(Inner diameter of ribbon core: ø0.50  
in; ø12.7 mm)  
Winding direction: Face out  
Ribbon winding method: Ribbon core  
winding method  
* We recommend use of carbon ribbon  
manufactured or specified by SATO.  
Label issuing  
mode  
Standard: Continuous mode, Tear off mode, Sensor-off mode  
Option: Dispenser mode, Cutter mode, Linerless mode  
Dimensions  
7.05 (W) x 9.37 (D) x 6.81 (H) in.  
179 (W) x 2238 (D) x 173 (H) mm  
*Excluding the protrusion portion.  
Weight  
3.75 pounds; 1.7 kg  
AC adapter  
Input power voltage: AC 100V to 240V +/-10% (full range)  
Frequency: 50/60Hz  
4.19 pounds; 1.9 kg  
Power specifica-  
tions  
Output power voltage: DC 19V  
Power consumption  
Input power voltage conditions: AC 100V  
At peak: 50 W (at 30% printing ratio)  
During standby: 2.5W  
Environmental  
conditions (tem-  
perature and  
humidity)  
Operating environment: 39.2 to 100.4°F; 4 to 38°C; 30 to 80% RH (However, no  
condensation)  
Storage environment: 14.0 to 140°F; -10 to 60°C; 15 to 85% RH (However, no  
condensation)  
(Not including ribbon, labels, and other supplies)  
Interface  
Select one of the following (The factory will provide the unit with the selected  
interface.)  
1. USB (B type) and RS-232C (D-SUB 9-pin)  
2. USB (B type) and LAN (10 BASE-T/100 BASE-TX auto switching)  
3. USB (B type) and IEEE1284  
Options  
Cutter unit, Dispenser unit (with dispenser paper sensor), RTC kit,  
Non-cutter unit for linerless label, Simplified input Keypad, TSC Smart Keyboard,  
1D barcode scanner  
LED  
1. Error: (Red)  
2. ON LINE (POWER): (Green)  
Operation button  
[POWER], [FEED/LINE]  
Paper length  
I-mark sensor (Reflective type)  
detection sensor  
Label gap sensor (Transmissive type)  
CG4 Series Quick Guide  
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Section 3: Basic Specifications  
Model name  
Barcode  
CG408 DT  
CG412 TT  
CG408 TT  
CG412 TT  
UPC-A/UPC-E, JAN/EAN, CODE39, CODE93, CODE128, GS1-128  
(UCC/EAN-128), CODABAR (NW-7), ITF, Industrial 2 of 5, Matrix 2 of 5,  
BOOKLAND, MSI, POSTNET, GS1 DataBar (RSS)  
* GS1 DataBar is the new version of RSS-14.  
2D barcode  
PDF417 (Ver. 2.4), MAXI code (Ver. 3.0), QR code, GS1 DataMatrix (ECC200)  
Composite sym-  
bol  
EAN-13 Composite (CC-A/CC-B)  
EAN-8 Composite (CC-A/CC-B)  
UPC-A Composite (CC-A/CC-B)  
UPC-E Composite (CC-A/CC-B)  
GS1-128 Composite (CC-A/CC-B/CC-C)  
GS1 DataBar Composite (CC-A/CC-B)  
GS1 DataBar Truncated Composite (CC-A/CC-B)  
GS1 DataBar Stacked Composite (CC-A/CC-B)  
GS1 DataBar Stacked Omni-Directional Composite (CC-A/CC-B)  
GS1 DataBar Limited Composite (CC-A/CC-B)  
GS1 DataBar Expanded Composite (CC-A/CC-B)  
GS1 DataBar Expanded Stacked Composite (CC-A/CC-B)  
* GS1 DataBar is the new version of RSS-14.  
Standard installed fonts  
Bitmap font  
U font 5 x 9 dots (alphanumeric characters and symbols)  
S font 8 x 15 dots (alphanumeric characters and symbols)  
M font 13 x 20 dots (alphanumeric characters and symbols)  
WB font 18 x 30 dots (alphanumeric characters and symbols)  
WL font 28 x 52 dots (alphanumeric characters and symbols)  
XU font 5 x 9 dots (alphanumeric characters and symbols)  
XS font 17 x 17 dots (alphanumeric characters and symbols)  
XM font 24 x 24 dots (alphanumeric characters and symbols)  
XB font 48 x 48 dots (alphanumeric characters and symbols)  
XL font 48 x 48 dots (alphanumeric characters and symbols)  
OCR-A  
OCR-A  
15 x 22 dots (alphanumeric and sym-  
22 x 33 dots (alphanumeric and sym-  
bols)  
bols)  
OCR-B  
OCR-B  
20 x 24 dots (alphanumeric and sym-  
bols)  
30 x 36 dots (alphanumeric and sym-  
bols)  
Simplified Chinese (2.6 MB)  
Gothic type GB2312 24 x 24 dots  
Korean (1.6 MB)  
Gothic type KSX1001 16 x 16 dots  
Mincho type KSX1001 24 x 24 dots  
Rasterized font  
Outline font  
CG Times (alphanumeric and symbols)  
CG Triumvirate (alphanumeric and symbols)  
Alphanumeric and symbols  
Printing direction  
(Characters and  
barcode)  
Characters: 0°, 90°, 180°, 270°  
Barcode: Parallel 1 (0°), Parallel 2 (180°), Serial 1 (90°), Serial 2 (270°)  
Barcode ratio  
1:2, 1:3, 2:5, Free specification  
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Section 3: Basic Specifications  
Model name  
CG408 DT  
CG412 TT  
CG408 TT  
CG412 TT  
Magnification  
ratio  
Characters: Vertical 1 to 12 times, horizontal 1 to 12 times  
Barcode: 1 to 12 times  
(Characters and  
barcode)  
Standard func-  
tions  
1. Status return function  
2. Graphic function  
3. Sequential number function  
4. Form overlay function  
5. Custom character registration function  
6. Black/white inversion function  
7. Ruled line function  
8. Format registration function  
9. Zero slash switching function  
Self-diagnostic  
function  
1. Paper end detection  
2. Cover open detection  
3. Test print  
4. Ribbon end detection (for thermal transfer type only)  
5. Cutter error (when the cutter unit is installed)  
Noise (EMC)  
standard  
FCC15B Class B  
Safety standards  
UL60950-1(2001), CSA22.2 No. 60950-1-03  
Notice regarding the registered trademarks and trademarks of other companies:  
QR Code is a registered trademark of DENSO WAVE INCORPORATED.  
CG4 Series Quick Guide  
Page 3-5  
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Section 3: Basic Specifications  
Page 3-6  
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Section 4: SATO Group of Companies  
SATO GROUP OF COMPANIES  
CG4 Series Quick Guide  
Page 4-1  
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Section 4: SATO Group of Companies  
SATO GROUP OF COMPANIES  
SATO NEW ZEALAND LTD.  
SATO LABELLING SOLUTIONS  
EUROPE GmbH (AUSTRIA)  
Niederlassing Austria  
Jochen-Rindt-Straße 13  
1230 Wien, Austria  
Tel: +43-2762-52690  
Fax: +43-2762-52018  
Asia Pacific & Oceania Region  
30 Apollo Drive, Mairangi Bay  
Auckland, New Zealand  
Tel: +64 9-477-2222  
Fax: +64-9-477-2228  
Email:  
SATO ASIA PACIFIC PTE. LTD.  
438A Alexandra Road #05-01/04,  
Alexandra Technopark, Singapore 119967  
Tel: +65-6271-5300  
Fax: +65-6273-6011  
European Region  
SATO LABELLING SOLUTIONS  
SATO AUTO-ID MALAYSIA SDN. BHD.  
No.25, Jalan Pemberita U1/49,  
Temasya Industrial Park, Section U1,  
40150 Shah Alam, Selangor Darul Ehsan,  
Malaysia  
SATO LABELLING SOLUTIONS  
EUROPE GmbH (DENMARK)  
Naverland 29A DK-2600  
Glostrup, Denmark  
Tel.: +45-43204700  
Fax: +45-43204709  
EUROPE GmbH (BELGIUM)  
Leuvensesteenweg 369,  
1932 Sint-Stevens-Woluwe, Belgium  
Tel: +32-2-788-80-00  
Tel: +60-3-7620-8901  
Fax: +60-3-5569-4977  
Fax: +32-2-788-80-80  
SATO POLSKA SP. Z O.O.  
ul. Wrocławska 123, Radwanice,  
55-015 Św. Katarzyna, Poland  
Tel: +48-71-381-03-60  
Fax: +48-71-381-03-68  
SATO AUTO-ID (THAILAND) CO., LTD.  
292/1 Moo 1 Theparak Road,  
Tumbol Theparak, Amphur Muang,  
Samutprakarn 10270, Thailand  
Tel: +66-2-736-4460  
Fax: +66-2-736-4461  
SATO LABELLING SOLUTIONS  
EUROPE GmbH (GERMANY)  
Ersheimer Straße 71,  
69434 Hirschhorn, Germany  
Tel: +49-6272-9201-160  
Fax: +49-6272-9201-347  
SATO IBERIA S.A.  
Dels Corrals Nous, 35-39  
Pol. Can Roqueta, 08202 - Sabadell  
Barcelona, Spain  
SATO SHANGHAI CO., LTD.  
307 Haining Road, ACE Bldg,  
10th Floor, Hongkou Area, Shanghai,  
China 200080  
SATO LABELLING SOLUTIONS  
EUROPE GmbH (NORWAY)  
Hovfaret 4 0275 Oslo, Norway  
Tel.: +47-225-106-70  
Fax: +47-225-106-71  
Tel: +34-902-333-341  
Fax: +34-902-333-349  
Tel: +86-21-6306-8899  
Fax: +86-21-6309-1318  
SATO FRANCE S.A.S.  
Parc d'Activités, Rue Jacques Messager,  
59 175 Templemars, France  
Tel: +33-3-20-62-96-40  
Fax: +33-3-20-62-96-55  
SATO LABELLING SOLUTIONS  
SATO ASIA PACIFIC PTE. LTD.  
Korea Representative Office  
6F, Korea Housing Center,  
Yeouido-dong 45-11, Yeongdeungpo-gu,  
Seoul, Korea 150-736  
Tel: +82-2-761-5072  
Fax: +82-2-761-5073  
EUROPE GmbH (NETHERLANDS)  
Techniekweg 1b, 3481 MK Harmelen,  
Netherlands  
Tel.: +31-348-444437  
Fax: +31-348-446403  
SATO UK LTD.  
Valley Road, Harwich,  
Essex CO12 4RR, United Kingdom  
Tel: +44-1255-240000  
Fax: +44-1255-240111  
SATO LABELLING SOLUTIONS  
EUROPE GmbH (ITALY)  
Viale Europa 39/1,  
20090 Cusago, Milano, Italy  
Tel.: +39-2-903-944-64  
Fax: +39-2-903-940-35  
SATO ASIA PACIFIC PTE. LTD.  
India Representative Office  
Regus Level 2, Connaugh Place,  
Bund Garden Road, Pune. 411001, India  
Tel: +91-20-4014-7747  
Fax: +91-20-4014-7576  
American Region  
SATO AMERICA, INC.  
10350-A Nations Ford Road, Charlotte,  
NC 28273, U.S.A.  
Tel: +1-704-644-1650  
Fax: +1-704-644-1662  
SATO LABELLING SOLUTIONS  
EUROPE GmbH (SWITZERLAND)  
Allmendstraße 19,  
8320 Fehraltorf, Switzerland  
Tel: +41-44-954-84-00  
Fax: +41-44-954-84-09  
SATO AUSTRALIA PTY LTD.  
1/1 Nursery Avenue, Clayton Business  
Park, Clayton, VIC 3168 Australia  
Tel: +61-3-8814-5330  
Fax: +61-3-8814-5335  
SATO LABELING SOLUTIONS  
AMERICA, INC.  
1140 Windham Parkway, Romeoville,  
Illinois 60446, U.S.A.  
Tel: +1-800-645-3290  
Fax: +1-630-771-4210  
Extensive contact information of worldwide SATO operations  
Page 4-2  
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