Rose electronic Switch UL V3 User Guide

UltraLink  
KVM REMOTE ACCESS  
INSTALLATION AND OPERATIONS  
MANUAL  
10707 Stancliff Road  
Houston, Texas 77099  
Phone (281) 933-7673  
Internet: WWW.ROSE.COM  
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FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY  
CANADA  
RADIO-FREQUENCY INTERFERENCE STATEMENTS  
This equipment generates, uses, and can radiate radio frequency energy and if not  
installed and used properly, that is, in strict accordance with the manufacturer’s  
instructions, may cause interference to radio communication. It has been tested and  
found to comply with the limits for a Class B digital device in accordance with the  
specifications of Part 15 of FCC rules, which are designed to provide reasonable  
protection against such interference when the equipment is operated in a commercial  
environment. Operation of this equipment in a residential area is likely to cause  
interference, in which case the user at his own expense will be required to take  
whatever measures may be necessary to correct the interference.  
Changes or modifications not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment. This digital  
apparatus does not exceed the Class B limits for radio noise regulation of industry  
Canada.  
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les  
limites applicables aux appareils numériques de la classe B prescrites dans le  
Règlement sur le brouillage radioélectrique publié par Industrie Canada.  
EUROPEAN UNION DECLARATION OF CONFORMITY  
ACCORDING TO COUNCIL DIRECTIVE 89/336EEC  
This equipment is in conformity with the requirements  
of the European EMC directive  
89/336/EEC in respect of:  
EN55022: (Class B)  
EN50082-1 / EN60555-2, and  
The Low Voltage Directive.  
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UltraLink Quick Start Guide  
All Models  
The following 12 pages are Quick Start Guides for all UltraLink models  
Pages A, B, C – Model UL-V3  
Pages D, E, F – Model UL-LV3  
Pages G, H, I – Model UL-DV3  
Pages J, K, L – model UL-QV3  
Refer to the appropriate pages for your model  
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The installation assumes the following:  
Introduction  
Connections  
You have an active Ethernet TCP/IP network.  
You are connecting the UltraLink to a standalone  
computer or KVM switch.  
You have a PC on the network where you will  
install the Viewer software.  
Connect the cables to the UltraLink.  
Connect your keyboard, monitor, and mouse to the  
connectors on the bottom row as shown.  
Connect the network cable (not provided) to your  
10MB or 100MB Ethernet network port.  
Connect the DB25 connector to a KVM switch or to  
a standalone computer with one or the other  
provided cables.  
Use the DB25 to DB25 cable to connect to  
the KVM port of a Rose KVM switch.  
Use the DB25 to HD15-PS2-PS2 cable to  
connect to a standalone computer or another  
KVM switch.  
Note: These instructions do not apply to installation of  
the local KVM port, please refer to the UltraLink  
manual for instructions on how to connect it.  
Configure the UltraLink IP address  
UltraLink configuration  
Power on the UltraLink and you will see its  
start-up splash screen. Wait for the green screen.  
Hit F10 to go to the UltraLink configuration. The  
screen changes color from green to gray.  
Hit F1 if you want to read some help.  
Enter a user ID of “admin” with no password.  
Enter the IP address, subnet mask, optional  
gateway address, TCP port, and Speed/duplex.  
Hit F10 to save the network information.  
The UltraLink is now active at this address.  
A
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Install the Viewer on a PC on your network.  
Two installation diskettes are provided.  
Insert the setup diskette and run setup.  
Viewer installation  
Viewer configuration  
Viewer operation  
You will be guided through a standard Windows-style  
installation process.  
Click through to specify the installation directory and  
if you want the associated start menu folder,  
desktop, and quick launch icons.  
Read the readme file for late breaking developments.  
Configure the Viewer’s IP address.  
Run the UltraLink Viewer program.  
Go to the Settings-Connections tab and use Edit  
Location to modify Default to a name of your  
choosing.  
Change the IP address to the one previously  
given to the UltraLink.  
Once you click OK, the new location name  
appears on the UltraLink tool bar.  
Click help if you want to know more about the Viewer  
or proceed below to make a connection.  
Make a connection.  
Hit the connect icon (second from the left) or click on  
Connect. A logon box should appear.  
Enter the user ID of “admin” and no password.  
After a moment, you should see the video attached  
to the UltraLink.  
The pass-through message box appears. Click OK  
to forward your local keyboard and mouse to the  
remote computer.  
Hit Ctrl-Alt-P to exit the Viewer from pass-  
through mode or move the mouse rapidly.  
Don’t forget to go to the Settings-Security tab to  
change the user ID and password for its unsecured  
default value.  
Refer to the manual or Viewer help for further  
exploration.  
B
UltraLink Quick Start Guide version 1.2 Copyright Rose Electronics 2002  
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UltraLink UL-V3  
A
B
C
D
E
POWER  
F G H  
I
Connector Label  
Type/Usage  
POWER  
IEC320 / 115-230 VAC, 50-60Hz, Auto-switching  
Type A / USB keyboard / mouse  
DB9 (Reserved)  
A
B
C
D
USB  
Serial (2)  
VGA-In  
Monitor  
Video loopback  
HD15M / KVM monitor  
SWITCH/CPU  
DB25F / KVM switch or standalone computer  
connection  
E
F
G
H
I
Keyboard  
Mouse  
MiniDin6 / KVM keyboard  
MiniDin6 / KVM mouse  
VGA-Out  
NETWORK  
Video loopback  
RJ45 / Network connection (10MB / 100MB)  
C
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The installation assumes the following:  
Introduction  
Connections  
You have an active Ethernet TCP/IP network.  
You are connecting the UltraLink to a standalone  
computer or KVM switch.  
You have a PC on the network where you will install  
the Viewer software.  
Connect the cables to the UltraLink.  
Connect your keyboard, monitor, and mouse to the  
corresponding UltraLink rear connectors.  
Connect the network cable (not provided) to your  
10MB or 100MB Ethernet network port.  
Connect the DB25 connector to a KVM switch or to  
a standalone computer with one of the provided  
cables. Use the DB25 to DB25 cable to connect to  
the KVM port of a Rose KVM switch. Use the DB25  
to HD15-PS2-PS2 cable to connect to a standalone  
computer or another KVM switch.  
Note: These instructions do not apply to installation of  
the local KVM port, please refer to the UltraLink  
manual for instructions on how to connect it.  
Configure the UltraLink IP address  
UltraLink configuration  
Power on the UltraLink and you will see its  
start-up splash screen. Wait for the green screen.  
Hit F10 to go to the UltraLink configuration. The  
screen changes color from green to gray.  
Enter a user ID of “admin” with no password.  
Enter the IP address, subnet mask, optional  
gateway address, TCP port, and Speed/duplex.  
Hit F10 to save the network information.  
The UltraLink is now active at this address  
Hit F1 if you want to read some help.  
.
D
UltraLink Quick Start Guide version 1.2 Copyright Rose Electronics 2002  
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Install the Viewer on a PC on your network.  
Two installation diskettes are provided.  
Insert the setup diskette and run setup.  
Viewer installation  
Viewer configuration  
Viewer operation  
You will be guided through a standard Windows-style  
installation process.  
Click through to specify the installation directory and  
if you want the associated start menu folder,  
desktop, and quick launch icons.  
Read the readme file for late breaking developments.  
Configure the Viewer’s IP address.  
Run the UltraLink Viewer program.  
Go to the Settings-Connections tab and use Edit  
Location to modify Default to a name of your  
choosing.  
Change the IP address to the one previously  
assigned to the UltraLink.  
Once you click OK, the new location name  
appears on the UltraLink tool bar.  
Click help if you want to know more about the Viewer  
or proceed below to make a connection.  
Make a connection.  
Hit the connect icon (second from the left) or click on  
Connect. A logon box will appear.  
Enter the user ID of “admin” and no password.  
After a moment, you should see the video attached  
to the UltraLink.  
The pass-through message box appears. Click OK  
to forward you local keyboard and mouse to the  
remote computer.  
Hit Ctrl-Alt-P to exit the Viewer from the pass-  
through mode or move the mouse rapidly.  
Don’t forget to go to the Settings-Security tab to  
change the user ID and password from its unsecured  
default value.  
Refer to the manual or Viewer help for further  
exploration.  
E
UltraLink UL-LV3 Quick Start Guide version 1.2 Copyright Rose Electronics 2002  
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UltraLink UL-LV3  
A
B
C
POWER  
D
E
F
G
Connector Label  
Type/Usage  
DB9M/ Serial ports for modem or serial device  
(Reserved for future use)  
A
B
C
SERIAL  
MONITOR  
SWITCH/CPU  
HD15F / Local monitor connection  
DB25F / KVM switch or standalone computer  
connection  
D
E
KEYBOARD  
MOUSE  
PS/2 / Local keyboard connection  
PS/2 / Local mouse connection  
DB9M/ Serial ports for modem or serial device  
(Reserved for future use)  
F
SERIAL  
G
NETWORK  
POWER  
RJ45 / Network connection (10MB / 100MB)  
IEC320 / 115-230 VAC, 50-60Hz, Auto-switching  
F
Rose Electronics 10707 Stancliff Road, Houston, Texas 77099 USA  
281-933-7673 800-333-9343 (USA) +44 (0) 1264 850574 (Europe) +65 6324 2322(Far East)  
W W W . ROSE . CO M  
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The installation assumes the following:  
Introduction  
Connections  
The Dual UltraLink consists of two independent  
modules. Each one must be set-up and configured.  
You have an active Ethernet TCP/IP network.  
You are connecting the UltraLink to two standalone  
computers or a KVM switch.  
You have a PC on the network where you will  
install the Viewer software.  
Connect the cables to the UltraLink.  
Connect a keyboard, monitor, and mouse to the  
appropriate connectors on one or both modules..  
Connect two network cables (not provided) to a  
10MB or 100MB Ethernet network port or hub.  
Connect two DB25 connector to a KVM switch or  
two standalone computers with one of the provided  
cables. Use the DB25 to DB25 cable to connect to  
the KVM port of a Rose KVM switch. Use the  
DB25 to HD15-PS2-PS2 cable to connect to a  
standalone computer or another KVM switch.  
Note: These instructions do not apply to installation of  
the local KVM port. Please refer to the UltraLink  
manual for instructions on how to connect it.  
Configure the UltraLink IP addresses  
UltraLink configuration  
Power on the UltraLink and you will see its  
start-up splash screen. Wait for the green screen.  
Hit F10 to go to the UltraLink configuration. The  
screen changes color from green to gray.  
Hit F1 if you want to read some help.  
Enter a user ID of “admin” with no password.  
Enter the IP address, subnet mask, optional  
gateway address, TCP port, and Speed/duplex.  
Hit F10 to save the network information.  
The UltraLink is now active at this address.  
Repeat the above set-up for the other module. .  
G
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Install the Viewer on a PC on your network.  
Two installation diskettes are provided.  
Insert the setup diskette and run setup.  
Viewer installation  
You will be guided through a standard Windows-style  
installation process.  
Click through to specify the installation directory and  
if you want the associated start menu folder,  
desktop, and quick launch icons.  
Read the readme file for late breaking developments.  
Configure the Viewer’s IP addresses.  
Viewer configuration  
Run the UltraLink Viewer program.  
Go to the Settings-Connections tab and use Edit  
Location to modify Default to a name of you  
choosing.  
Change the IP address to one that was assigned to  
one of the two UltraLinks. Click OK. This sets up the  
first UltraLink.  
Click on “Add Location” and add the second  
UltraLink to the Viewer. Enter its correct IP address.  
This sets up the second UltraLink. Once you click  
OK, the new location name appears on the UltraLink  
tool bar.  
Click help if you want to know more about the Viewer  
or proceed below to make a connection.  
Viewer operation  
Make a connection.  
Hit the connect icon (second from the left) or click on  
Connect. A logon box should appear.  
Enter the user ID of “admin” and no password.  
After a moment, you should see the video attached  
to the UltraLink.  
The pass-through message box appears. Click OK  
to forward you local keyboard and mouse to the  
remote computer.  
Hit Ctrl-Alt-P to exit the Viewer from pass-  
through mode or move the mouse rapidly.  
Don’t forget to go to the Settings-Security tab to  
change the user ID and password for its unsecured  
default value.  
Refer to the manual or Viewer help for further  
exploration.  
H
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UltraLink UL-DV3  
A
B
C
A
B
C
MODULE  
#1  
MODULE  
#2  
D E F  
G
D E F  
G
POWER  
Connector Label  
Type/Usage  
SERIAL  
DB9M/ Serial ports for modem or serial device  
(Reserved for future use)  
A
B
C
MONITOR  
HD15F / Local monitor connection  
SWITCH/CPU  
DB25F / KVM switch or standalone computer  
connection  
D
E
KEYBOARD  
MOUSE  
PS/2 / Local keyboard connection  
PS/2 / Local mouse connection  
SERIAL  
DB9M/ Serial ports for modem or serial device  
(Reserved for future use)  
F
G
NETWORK  
POWER  
RJ45 / Network connection (10MB / 100MB)  
IEC320 / 115-230 VAC, 50-60Hz, Auto-switching  
I
Rose Electronics 10707 Stancliff Road, Houston, Texas 77099 USA  
281-933-7673 800-333-9343 (USA) +44 (0) 1264 850574 (Europe) +65 6324 2322(Far East)  
W W W . ROSE . CO M  
Download from Www.Somanuals.com. All Manuals Search And Download.  
The installation assumes the following:  
Introduction  
Connections  
You have an active Ethernet TCP/IP network.  
You are connecting the UltraLink to four standalone  
computers or a KVM switch.  
You have a PC on the network where you will install  
the Viewer software.  
Connect the cables to the UltraLink.  
The Quad UltraLink consists of four independent  
modules. Each one must be setup and configured.  
Connect a keyboard, monitor, and mouse to the  
appropriate connectors on one of the modules.  
Connect a network cable (not provided) to your 10MB  
or 100MB Ethernet network port.  
(Note: The four network outputs can be connected  
to a hub)  
Connect the DB25 connectors to a KVM switch or to  
four standalone computers with one of the provided  
cables. Use the DB25 to DB25 cable to connect to  
the KVM ports of a Rose KVM switch. Use the Db25  
to HD15-PS/2-PS/2 cable to connect to a standalone  
computer or another KVM switch.  
Note: These instructions apply for each of the 4 modules  
Configure the UltraLink IP address  
UltraLink configuration  
Power on the UltraLink and you will see its  
start-up splash screen. Wait for the green screen.  
Hit F10 to go to the UltraLink configuration. The  
screen changes color from green to gray.  
Hit F1 if you want to read some help.  
Enter a user ID of “admin” with no password.  
Enter the IP address, subnet mask, optional gateway  
address, TCP port, and Speed/duplex for this  
UltraLink.  
Hit F10 to save the network information.  
This UltraLink is now active at this address.  
J
Repeat the above procedure for each of the four  
UltraLink modules.  
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Install the Viewer on a CP on your network.  
Two installation diskettes are provided.  
Insert the setup diskette and run setup.  
Viewer installation  
You will be guided through a standard Windows-style  
installation process.  
Click through to specify the installation directory and  
if you want the associated start menu folder,  
desktop, and quick launch icons.  
Read the readme file for late breaking developments.  
Configure the Viewer’s IP address.  
Viewer configuration  
Run the UltraLink Viewer program.  
Go to the Settings-Connections tab and use Edit  
Location to modify Default to a name of you  
choosing.  
Change the IP address to one that was assigned to  
one of the four UltraLink modules, Click OK. This  
sets up the first UltraLink.  
Click on “Add Location” and add the other three  
UltraLink modules to the Viewer. Enter its correct IP  
address. This sets up the next UltraLink module.  
Once you click OK, the new location name appears  
on the UltraLink tool bar.  
Repeat the “Add Location” function for the other  
UltraLink modules.  
Viewer operation  
Make a connection.  
Hit the connect icon (second from the left) or click on  
Connect. A logon box should appear.  
Enter the user ID of “admin” and no password.  
After a moment, you should see the video attached  
to the UltraLink.  
The pass-through message box appears. Click OK  
to forward you local keyboard and mouse to the  
remote computer.  
Hit Ctrl-Alt-P to exit the Viewer from pass-  
through mode or move the mouse rapidly.  
Don’t forget to go to the Settings-Security tab to  
change the user ID and password for its unsecured  
default value.  
Refer to the manual or Viewer help for further  
exploration.  
K
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UltraLink UL-QV3  
A
B
C
A
B
C
MODULE  
#3  
MODULE  
#4  
MODULE  
#1  
MODULE  
#2  
D E F  
G
D E F  
G
POWER  
Connector Label  
Type/Usage  
SERIAL  
DB9M/ Serial ports for modem or serial device  
(Reserved for future use)  
A
B
C
MONITOR  
HD15F / Local monitor connection  
SWITCH/CPU DB25F / KVM switch or standalone computer  
connection  
D
E
KEYBOARD  
MOUSE  
PS/2 / Local keyboard connection  
PS/2 / Local mouse connection  
SERIAL  
DB9M/ Serial ports for modem or serial device  
(Reserved for future use)  
F
G
NETWORK  
POWER  
RJ45 / Network connection (10MB / 100MB)  
IEC320 / 115-230 VAC, 50-60Hz, Auto-switching  
L
Rose Electronics 10707 Stancliff Road, Houston, Texas 77099 USA  
281-933-7673 800-333-9343 (USA) +44 (0) 1264 850574 (Europe) +65 6324 2322(Far East)  
W W W . ROSE . CO M  
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Table of Contents  
INTRODUCTION ................................................................................................................ 1  
Front Panel.................................................................................................................. 5  
Back Panel .................................................................................................................. 5  
GETTING STARTED........................................................................................................... 6  
In the Box.................................................................................................................... 6  
You Will Need............................................................................................................ 6  
CONNECTIONS.................................................................................................................. 7  
There are two ways to connect the UltraLink............................................................. 7  
START UP......................................................................................................................... 8  
Power On .................................................................................................................... 8  
About Logins .............................................................................................................. 9  
Using Configure Login for the First Time................................................................ 10  
Using Connect Login for the First Time................................................................... 10  
The Configure Screen ............................................................................................... 11  
Connect Contention .................................................................................................. 12  
Password Defeat........................................................................................................ 12  
INSTALLING THE ULTRALINK VIEWER........................................................................... 13  
Requirements ............................................................................................................ 13  
The Setup Wizard ..................................................................................................... 13  
Using the Viewer for the First Time......................................................................... 14  
THE VIEWER SCREEN..................................................................................................... 15  
The Title Bar............................................................................................................. 15  
Menu Commands...................................................................................................... 15  
The Toolbar............................................................................................................... 15  
The Display Area...................................................................................................... 16  
The Status Bar........................................................................................................... 17  
Windows Buttons...................................................................................................... 17  
Question Mark Help.................................................................................................. 18  
MENU COMMANDS ........................................................................................................ 19  
File ............................................................................................................................ 19  
Connect ..................................................................................................................... 20  
View.......................................................................................................................... 20  
Shortcuts ................................................................................................................... 23  
Settings...................................................................................................................... 24  
Help........................................................................................................................... 26  
CONFIGURATION SETTINGS............................................................................................ 27  
Connections............................................................................................................... 28  
Keyboard and Mouse................................................................................................ 30  
KVM Switch............................................................................................................. 33  
Security ..................................................................................................................... 35  
CONNECTING AND LOGGING IN...................................................................................... 39  
Connecting................................................................................................................ 39  
Login......................................................................................................................... 39  
Pass-through Mode ................................................................................................... 40  
Disconnecting ........................................................................................................... 42  
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VIEW MODES ................................................................................................................. 43  
Scaled / Scrolled ....................................................................................................... 43  
Auto Size................................................................................................................... 44  
Full Screen / Windowed............................................................................................ 45  
Color Modes.............................................................................................................. 46  
USING A KVM SWITCH.................................................................................................. 47  
KVM Switch Features............................................................................................... 47  
Remote Computer Select .......................................................................................... 47  
Quad Screen.............................................................................................................. 48  
Switch File Import and Export.................................................................................. 49  
SAFETY ............................................................................................................................ 3  
APPENDIX A. RACK MOUNT ........................................................................................... 52  
Rack mount illustration............................................................................................. 52  
INDEX ............................................................................................................................ 53  
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Introduction  
Introduction  
KVM Remote Access  
Access your servers anywhere in the world from the UltraLink Viewer program  
Features and Benefits  
UltraLink is a powerful product that extends the range of access to your computers to  
anywhere in the world. Its advanced design makes it compatible with industry standard  
KVM switches and computers. It is most commonly used to extend a KVM switch’s user  
port to be accessed by either a LAN, WAN, or dial-up connection.  
Connect the unit to a standalone computer or KVM switch and your Ethernet network.  
Assign an IP address to the UltraLink and run the remote access client from any  
workstation.  
You can access the server just like you were standing in front of it, but you can be at home,  
work, or half way around the world. Easy to configure security features, prevent  
unauthorized access.  
The UltraLink has a sophisticated scaling feature allowing you to position any size image of  
your server anywhere on your screen. Now you can monitor servers while you work on  
other tasks. It is also ideal for fast updates over slow links because less data is sent.  
Because the unit is a fully embedded product with no hard drive or complicated operating  
system, you are ensured of the highest reliability and availability.  
A maximum resolution of 1280 x 1024 is supported for access to not only PCs, but also Sun  
and other high-resolution computers. You can also access the UltraLink through its serial  
port for dial-up modem access. The UltraLink also features a local KVM port for access  
directly at the unit.  
Connect to remote computer over Ethernet or dial-up  
Up to 1280x1024 resolution  
1U high chassis  
Easy to install, just give it an IP address and run the remote client application  
Compatible with all Rose KVM products and other KVM devices  
Local KVM port to access computers at UltraLink location  
Scaling of computer image reduces amount of data sent and permits fast screen  
updates over slow links  
Quad screen mode allows you to see four servers from one screen  
UltraLink User Manual  
1
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Introduction  
Front panel shows power and currently connected input port either net, serial, or local  
KVM  
Solid-state embedded unit has no disk drive for maximum reliability  
Remote client application is simple to use, installs very easily, and requires no  
licensing  
Password security prevents unauthorized configuration  
Made in USA  
One-year warranty  
Installation  
UltraLink is easy to install. Just connect the UltraLink to your standard 10/100 Ethernet  
network, a keyboard, monitor, and mouse, and a KVM switch or standalone computer.  
You can also connect a modem if you like for dial-up access. An IP address is assigned  
from a simple menu at the local KVM port on the UltraLink. That completes the basic  
UltraLink installation. Now go to a PC on the network and run the UltraLink Viewer  
provided. Enter the IP address of the UltraLink and hit the connect icon. You are now  
prompted for a password. Enter the correct password and you will be connected to the  
switch or standalone computer as if you were directly connected.  
Operation  
The UltraLink has three access points to the switch or standalone computer: Ethernet,  
serial, and a local KVM port. The local KVM port is an integrated switched analog port.  
When you connect the UltraLink to a KVM switch, the integrated local KVM port  
allows you to have direct analog access to the switch, so you do not lose the KVM port  
on the switch. From the local KVM port, you are able to configure the basic network  
and password information. All access to the attached computers is through a menu. The  
menu prompts you to enter the password. Once the correct password is entered, if no  
one else is connected you are granted access. Otherwise, you are informed that another  
connection is in progress and you are denied access. If you use the Administrator  
password, you can override the connection in progress for immediate connection.  
Server Windowing  
You can choose the size of the window that you work with. This allows you to either  
park a scaled image of your server in the corner of your screen or work with it at full  
resolution. By resizing the UltraLink window, you automatically communicate to the  
UltraLink unit, which then sends scaled video to fit your resized window. When using a  
reduced window, less data is sent improving performance and reducing network  
bandwidth. If you wish, you can run in -scaled, scrolled, or full-screen modes.  
UltraLink User Manual  
2
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Introduction  
Security  
The UltraLink is designed with the highest thoughts about security. For maximum  
security, the connection is encrypted with Blowfish or triple DES. You can also  
program a timeout that automatically will disconnect the session when no keyboard or  
mouse activity is detected.  
Quad-Screen Mode  
You can view four servers at one time with the quad-screen mode. This integrated high  
performance feature is easy to setup and use. Simply select the servers that you want to  
be viewed and enter quad-screen mode. All servers are viewed in real time and are  
automatically scaled to fit their quadrant of the screen.  
Color Modes and Resolution  
The UltraLink hardware supports full 16-bit color. It can be programmed to use black  
and white, gray scale, or color. This feature is excellent for slow links or to reduce  
network bandwidth.  
Mouse Cursors  
Competing products suffer from an annoying presence of two mouse cursors and the  
requirement to synchronize the two cursors. The UltraLink uses one mouse cursor in a  
very intuitive style to access the remote connection. Switching between the remote  
servers and the applications on your own PC is smooth and effortless.  
Video Resolution  
Competing products would have you adjust complicated controls to get the optimum  
video quality. The UltraLink does it all automatically. It also supports up to  
1280x1024@76Hz to allow you to access the standard Sun computer resolution.  
Flash Memory  
To support the latest devices and provide continuing features and support, UltraLink  
contains flash memory. We provide free lifetime firmware upgrades, available from our  
FTP site. Load new firmware into the UltraLink to add new features or support new  
equipment.  
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Introduction  
Specifications  
UL-V3  
UltraLink remote access unit  
Dimensions  
Weight  
16.7” W x 9.70” D x 1.75” H (1U) 42.4 W x 24.6 D x 4.4 cm  
8 lbs. (3.6 kg)  
Power  
Auto Switching, 115-230 VAC, 50/60 Hz, 750 ma, 100 watts  
Connectors  
Power: IEC 320 standard receptacle  
Local KVM: Video - HD15F, Keyboard - MD6F, Mouse - MD6F  
Switch or computer: DB25 female  
Ethernet port: RJ45  
Serial port: DB9 male  
Video  
150Mhz  
bandwidth  
Chassis  
Electro galvanized steel, black powder coated  
Power On / Off Switch  
Controls  
Indicators  
LEDs: Power, Net, Serial, Local, Ethernet link, 10/100MB  
Ethernet speed  
Environment 0°-45° C, 5%-80% non-condensing rel. humidity  
al  
Approvals  
UL, cUL, TUV, CE, VCCI  
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Introduction  
Front Panel  
Figure 1 Front panel lamps indicate state of the UltraLink  
Lamp  
Indication  
POWER  
NET  
SERIAL  
LOCAL  
AC Power is applied  
TCP/IP user logged in  
Serial device user logged in  
Local user is logged in  
Table 1 Front panel indicators  
Back Panel  
Figure 2 External connections on the back panel  
Connector  
Usage  
USB  
USB ports reserved for future use  
COM1/COM2 Serial ports used for modem and reserved for  
future use  
KEYBOARD  
Connects to PS/2 keyboard  
MOUSE  
Connects to PS/2 mouse  
MONITOR  
VGA-IN  
VGA-OUT  
Connects to monitor (local port used)  
Connects to loop cable (local port used)  
Connects to loop cable (local port used)  
or monitor (local port not used)  
SWITCH/CPU Connects to user side of KVM switch  
or standalone computer  
NETWORK  
Connects to 10MB / 100MB Ethernet interface  
POWER  
115 / 230 VAC, 50-60 Hz Auto switching  
Table 2 Back panel connectors  
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Getting Started  
Getting Started  
In the Box  
The following items are included with your UltraLink:  
UltraLink unit  
Power cord  
Cable from UltraLink to Rose switch (DB25 male to DB25 male)  
Cable from UltraLink to standalone computer or other KVM switch (DB25 male to  
VGA-PS2-PS2 male  
Video loop cable used when local port is connected (VGA to VGA)  
UltraLink Viewer software (two diskettes)  
19” rack-mount brackets  
UltraLink manual  
Quick start guide  
You Will Need  
You will need the following items to connect and use your UltraLink:  
Active Ethernet TCP/IP network  
RJ-45 network cable  
Standalone computer or KVM switch to be viewed and accessed  
PC on network to have Viewer software loaded and act as Viewer  
PC keyboard with PS/2 connector  
PS/2 mouse (optional)  
VGA monitor  
This product is not intended for connection to  
telecommunication network voltages (TNV) circuits  
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Connections  
Connections  
There are two ways to connect the UltraLink  
The local KVM is a KVM station connected directly to the UltraLink. It can access  
the Switch/CPU device attached to the UltraLink with the connect login described  
later. If you don’t need the local KVM (example in the Quick Start Guide) then  
connect the cables as shown in Figure 3. This simplifies the cabling and allows you  
to view the power up progress of the UltraLink. The keyboard, monitor, and mouse  
can be removed after using them to configure the UltraLink’s IP address.  
If you require the local KVM, connect the cables as shown in Figure 4. When  
connected in this way, you will not see anything on the local monitor until the  
UltraLink completes its power-on process (about 25 seconds).  
KEYBOARD  
MOUSE  
MONITOR  
SWITCH/CPU  
NETWORK  
Figure 3 Cable connections, local KVM not used  
VIDEO LOOP CABLE  
KEYBOARD MOUSE MONITOR  
NETWORK SWITCH/CPU  
Figure 4 Cable connections, local KVM used  
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Start Up  
Start Up  
Power On  
Connect the UltraLink to a power source and turn the power switch on. If the green  
power led on the front panel does not illuminate, turn the power off, check your  
power source, and wait at least 15 seconds before turning power on again.  
After the UltraLink completes a self-test and start-up, it displays the connect login  
screen. If you have connected the video loop cable, your monitor may remain blank  
for up to 25 seconds before a login screen appears.  
If no login screen appears, check the connections as shown in Figure 3.  
Figure 5 The connect login screen  
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Start Up  
About Logins  
A default administrator account exists for initial configuration when the UltraLink  
first starts up. The user ID is admin and there is no password.  
IMPORTANT  
One of the first steps an administrator should perform is to secure  
the user ID and password for the default administrator account.  
Change them with the UltraLink Viewer using the default account  
and the Security Settings dialog. If you forget the administrator  
user ID or password, override the user ID and password check as  
described in Password Defeat.  
There are two types of logins:  
Connect login — connects the local KVM to the Switch/CPU device attached  
to the UltraLink  
Configure login — configures the IP address  
Press the F9 key to display the connect login screen or the F10 key to display the  
configure login screen. Each screen is a different color. You must use the  
administrator user ID for the configure login.  
You may press the F1 key to view help text on a login screen. Press F1 again to  
remove the help text from the screen.  
Figure 6 The configure login screen  
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Start Up  
Using Configure Login for the First Time  
Only basic communication settings are required on the UltraLink to make it  
accessible to a Viewer. An administrator performs other settings, such as user  
management, security, and switch configuration from the UltraLink Viewer program.  
To configure the UltraLink for remote login by the UltraLink Viewer program, enter  
a TCP/IP address as follows:  
Press F10 to display the gray configure login screen.  
Login at the configure login screen using Rose as user name and no password.  
Enter IP address, subnet mask, and gateway address.  
Press F10 to save the configuration data and to return to connect login screen.  
The changes are effective immediately.  
Using Connect Login for the First Time  
Perform the following steps to verify cable installation and to access the device  
connected to the Switch/CPU port from the UltraLink local KVM.  
Press F9 to display the green connect login screen.  
Login at the connect login screen using admin as user ID and no password.  
Verify that the keyboard, mouse, and video perform properly.  
Press Ctrl, Alt, and the L key simultaneously to exit the connect login.  
If you do not see the video of the connected device or see an invalid mode screen,  
check the cable connections as shown in Figure 4.  
Figure 7 Invalid mode screen  
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Start Up  
IMPORTANT  
To exit the connect login screen, press Ctrl, Alt, and the L key  
simultaneously.  
The Configure Screen  
Move between fields on the configure screen by pressing the up and down arrow  
keys. As you move from one field to another, values are validated. If you enter an  
invalid value, the arrow keys do not function until you either correct the value or  
press the Esc key. If you press the Esc key, the original value is restored in the field.  
Edit within a field by using left and right arrow keys, and the delete and backspace  
keys.  
IP Address  
The UltraLink uses a fixed IP address. Change the default address to permit remote  
access by the UltraLink Viewer program. Enter a valid IP address in the standard  
dotted-decimal format, e.g. 192.168.1.71.  
Subnet Mask  
Enter a valid subnet mask in the subnet mask field, e.g. 255.255.255.0. The  
UltraLink does not apply an invalid subnet mask and reverts to the last known good  
subnet mask.  
Gateway  
Gateway is an optional field. Enter a gateway address to allow access to the  
UltraLink from networks other than the one defined by IP address and subnet mask.  
Enter a valid IP address in the standard dotted-decimal format, e.g. 192.168.1.1.  
Figure 8 The configure screen  
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Start Up  
Saving or Abandoning Changes  
Press the F10 key to apply network settings immediately and to make the UltraLink  
available to Viewers on the network. Press F9 to cancel the changes. After saving or  
canceling your changes, the connect login screen is displayed. To change the  
settings, login again at the configure login screen.  
Connect Contention  
The UltraLink disallows a connection to the local KVM and a Viewer at the same  
time. If you login as an administrator, and a Viewer is connected, you send a  
message to the Viewer indicating that an administrator has logged in and you  
disconnect the Viewer.  
As a security precaution, you must login again after disconnecting the Viewer. This  
protects against the possibility that you are using the Viewer to login to the local  
KVM port (connected to a KVM switch) of the UltraLink that connects to your  
Viewer. Instead of logging in and disconnecting yourself, leaving the UltraLink  
logged in, you must login again.  
If you login with a non-administrator account, the connect login fails and the remote  
connection is unaffected.  
Password Defeat  
If you forget the administrator’s user ID or password, remove the cover of the  
UltraLink and place a jumper on the pins labeled, PASSWORD DEFEAT. When this  
jumper is in place, a connect login or configure login succeeds with any user ID and  
password and the login will be as an administrator. Once logged in, set a new  
administrator user ID and password. A reminder that the PASSWORD DEFEAT  
jumper is place displays on the UltraLink login screens and when a Viewer logs in.  
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Installing the UltraLink Viewer  
Installing the UltraLink Viewer  
Requirements  
The UltraLink Viewer runs on most Windows PC installations.  
Minimum Hardware  
133 megahertz PC with 32 Mb of system memory and 4 Mb of free disk space  
VGA display adapter and monitor, capable of 640 x 480 resolution  
Keyboard and mouse  
Microsoft Windows  
Microsoft Windows 95 or above  
Network connection with TCP/IP protocol  
The Setup Wizard  
The Setup Wizard guides you through installation of the UltraLink Viewer.  
Look for the setup file to install the UltraLink Viewer:  
On setup media included with the UltraLink unit  
`
Figure 9 The Setup Wizard  
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Installing the UltraLink Viewer  
You may choose the folder in which you install the Viewer. Start the Viewer using  
one of the items optionally created by the Setup Wizard: Desktop icon, Quick  
Launch icon, or Windows Start Menu entry.  
Using the Viewer for the First Time  
IMPORTANT  
Pass-through mode takes control of your keyboard and mouse  
away from your computer and passes it to a remote computer  
attached to the UltraLink. To regain control of your computer’s  
keyboard and mouse: hold down the Ctrl, Alt and P keys  
simultaneously. You may also use mouse escape movements  
defined in the Settings menu to exit pass-through mode.  
Full-screen mode takes control of your monitor and uses the  
whole screen to display a remote computer’s screen. To regain  
control of your monitor, hold down the Ctrl, Alt and F keys  
simultaneously. Exiting pass-through mode also returns control  
from full-screen mode.  
Connect  
Click the Connect icon in toolbar of the UltraLink Viewer and wait for the login box  
to appear.  
Login  
Login with the default administrator account: admin user name and no password.  
After a moment, you should see the video attached to the UltraLink. When the pass-  
through warning message appears, click the OK button to forward your local  
keyboard and mouse to the remote computer. If you are prompted with the full-  
screen warning message, click the Cancel button.  
Administrator Tasks  
If you are an administrator, you may also change the default administrator account  
user ID and password at this time. Other administration tasks are:  
Add user IDs and passwords  
Specify the type of encryption between the UltraLink and a Viewer  
Add an inactivity disconnect timer for Viewers  
Enable KVM switch features in the Viewer  
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The Viewer Screen  
The Viewer Screen  
The Viewer screen contains the following functional areas:  
Title bar  
Menu commands  
Display area  
Toolbar  
Status bar  
Windows buttons  
What’s this help  
Message dialogs  
The Title Bar  
When the Viewer is not connected to an UltraLink, the title bar displays the name of  
the program, UltraLink Viewer. When a connection is active, the Viewer also  
displays the name of the connection defined in the Connections dialog in the title bar.  
Figure 10 This title bar displays an UltraLink location  
Menu Commands  
Menus, positioned below the title bar, describe commands and options to operate the  
Viewer.  
Figure 11 Menu commands  
The Toolbar  
Figure 12 The toolbar icons and a remote computer select list  
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The Viewer Screen  
Toolbar Icons  
The toolbar provides quick access to the following functions:  
Save bitmap  
Connect  
Disconnect  
Full-screen  
Auto size  
Quad-screen  
Ctrl + Alt + Delete  
Refresh  
Table 3 Toolbar icons  
UltraLink Location List  
When the Viewer is not connected, an UltraLink location list box is visible. When  
you select an UltraLink name in the list box, you may connect by selecting the  
connect toolbar icon. After connection, the list box disappears.  
Remote Computer Select List  
When you connect to an UltraLink with a KVM switch, a remote computer select list  
replaces the UltraLink location list. Select a computer in the remote computer select  
list to switch your keyboard, monitor, and mouse to that computer.  
The Display Area  
The display area contains a real-time image of one or more remote computers. In  
quad-screen view, the display area contains images of up to four remote computers.  
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The Viewer Screen  
The Viewer may scale images to fit into the display area or display images at the  
same resolution as the remote computer. View menu commands control the  
appearance of images in the display area.  
The Status Bar  
The status bar, at the bottom of the Viewer window, provides the following items:  
Pass-through led indicator to indicate whether your video, keyboard and  
mouse are connected to a remote computer  
Text describing a current menu selection or pass-through mode exit method  
A connection timer  
Description of the video resolution displayed in the display area  
Figure 13 Status bar  
Windows Buttons  
Minimize  
The minimize button brings the Viewer screen to the size of an icon in the Windows  
taskbar. If you are logged in, the UltraLink continues to refresh the display area’s  
view, even though it is not visible.  
Maximize  
The maximize button allows the Viewer to cover the complete screen This differs  
from full-screen mode in that the title bar, menus, toolbar, and status bar are all  
visible.  
Exit  
The exit button disconnects the Viewer from an UltraLink and terminates the Viewer  
application.  
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The Viewer Screen  
Question Mark Help  
On some dialogs, there will be a small question mark in the upper right hand corner.  
Click on the question mark, and then click on a field in the dialog to get help on that  
specific item.  
Figure 14 Question mark help  
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Menu Commands  
Menu Commands  
File  
The File menu contains the following commands as shown in the figure below:  
Flash Update  
Save Bitmap  
Exit  
Figure 15 File menu commands  
Flash Update  
The Flash Update command, available to administrators, allows the Viewer to update  
an UltraLink with new firmware. The command prompts for the name of a flash  
update file. Flash update file names take the form ulpxxx.bin, where xxx is an  
update version. When an upload completes, the UltraLink breaks the connection with  
the Viewer and restarts to activate the new firmware. Wait at least one minute before  
reconnecting to the UltraLink.  
Save Bitmap  
This command saves the image in the Viewer display area to a bitmap file. In quad-  
screen view, all the quadrants are saved to the bitmap file. The Viewer saves the  
display area only and not the title bar, menus, toolbar or status bar. This operation is  
available only when you are logged in to an UltraLink.  
Exit  
The Exit command causes the Viewer application to terminate execution. If the  
Viewer is logged in, the Viewer exits pass-through mode and disconnects before  
closing.  
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Menu Commands  
Connect  
The Connect menu contains the Connect and Disconnect commands. See also  
Connecting and Logging In.  
Connect  
Figure 16 Connect command  
The connect command displays all UltraLink units configured by the Viewer. You  
may select any UltraLink on the menu to initiate a connection.  
Disconnect  
Selecting the Disconnect command disconnects the Viewer from the UltraLink. The  
Disconnect command is enabled when the Viewer is connected and is disabled when  
not connected.  
View  
View menu commands control the remote computer’s image in the display area. See  
also View Modes.  
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Menu Commands  
Figure 17 View commands  
Scrolled  
In scrolled view, the remote computer’s video image displays in its native resolution,  
providing the sharpest image. If the Viewer display area is not large enough to  
display the image horizontally or vertically, scroll bars appear to allow viewing any  
part of the image.  
Scaled  
In scaled view, the remote computer’s video image is squeezed or stretched to fit in  
the display area. When you change the size of the display area, the image changes to  
fit into the new size.  
Don’t enlarge  
At times, you may prefer to keep your window size constant and inhibit the Viewer  
from enlarging the display area. This is particularly true when switching between  
remote computers on a KVM switch. If you check the Don’t Enlarge sub-option,  
images larger than the display area are scaled and images smaller than the display  
area are centered.  
Auto Size  
The Auto Size sub-option performs an Auto Size Now command when the Viewer  
displays a new video resolution in the display area. See the Auto Size Now command  
below for more information.  
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Menu Commands  
Single  
Single screen view, as opposed to quad-screen view, is the default display view. The  
Viewer enters single screen view on logging into the UltraLink. In single screen  
view, the video image from only one remote computer shows in the display area. If  
the UltraLink is not connected to a switch, the display area shows the image of the  
remote computer connected to the UltraLink.  
Quad-screen  
Quad-screen view is not available unless the UltraLink connects to a KVM switch.  
The Viewer displays video from up to four remote computers at the same time by  
controlling the KVM switch. In quad-screen view, mouse and keyboard input does  
not connect to any of the four remote computers, and pass-through mode is disabled.  
The Viewer divides the display area into four quadrants and a computer select box  
for each quadrant of the screen appears on the toolbar.  
Color  
The image displays in color. See also Color Modes.  
Gray  
The image displays in 256 shades of gray.  
Black and White  
The image displays in black and white only.  
Toolbar and Status Bar  
You may select the toolbar and status bar to not display, providing more viewing  
space at the cost of convenience.  
Auto Size Now  
Auto Size Now attempts to size a remote computer’s image in the display area using  
the best possible resolution. If the remote image is smaller than the display area, the  
image appears centered in the display area. If the image is larger than the display  
area, the Viewer increases the window size to display the image at the remote  
computer’s resolution. However, if the image is larger than what may be viewed on  
your computer, the Viewer maximizes to fill your screen. If the remote computer’s  
resolution is the same as your computer, Auto Size maximizes the window to fill  
your screen.  
You may also select the Auto Size Now command using the toolbar icon.  
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Menu Commands  
Full Screen  
In full-screen mode, the display area takes over the entire screen area of your  
computer. The title bar, menus, toolbars, and status bar of the Viewer are not  
displayed – only the video image of the remote computer is visible on the screen.  
A message dialog displays a warning on entering full-screen view. The message  
gives a brief description of full-screen view and the means of exiting it. A checkbox  
at the bottom of the message dialog allows you to suppress the display of the dialog.  
Refresh  
The Refresh command, also invoked with a button on the toolbar, causes the  
UltraLink to resend the current screen image.  
Pass-through  
The Pass-through command causes the Viewer to enter pass-through mode.  
Shortcuts  
As a convenience, the Shortcuts menu provides methods to:  
Issue the Windows operating system keyboard functions, Alt+Tab and  
Ctrl+Alt+Delete to the remote computer immediately  
Direct certain system keys to your computer or to the remote computer while  
you are in pass-through mode  
Turn hotkeys and mouse escape movements on or off  
Figure 18 Selecting shortcuts  
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Menu Commands  
Issue Remote Alt+Tab  
Send the Alt and Tab keys to the remote computer as if they were pressed  
simultaneously.  
Issue Remote Ctrl+Alt+Del  
Send the Ctrl, Alt and Delete keys to the remote computer as if they were pressed  
simultaneously.  
System Keys Remote and System Keys Local  
Send system keys to the remote computer or to your computer. See the section, Pass-  
through Mode on page 40, for information about system keys.  
Exiting Pass-through Shortcuts  
See the section, Pass-through Mode on page 40, for information about pass-through  
mode. See the section Keyboard and Mouse on page 30 for information about  
hotkeys and mouse escape movements.  
At least one of the following shortcuts must be active or it would be impossible to  
escape pass-through mode. If you attempt to deactivate all methods, the Viewer  
automatically enables keystrokes.  
Hotkey To Exit Pass-through  
Fast Mouse To Exit Pass-through  
Slow Mouse To Exit Pass-through  
Settings  
The Settings menu contains tabbed dialogs to configure both the UltraLink and the  
UltraLink Viewer. Except for basic communications settings, the UltraLink is  
configured from the Viewer using the KVM Switch and Security tabs. The Viewer is  
configured using the Connections and Keyboard and Mouse tabs. See the  
Configuration Settings section for a full description of each tab of the Settings  
dialog.  
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Menu Commands  
Figure 19 Settings commands display a tabbed dialog  
Connections  
The Connections tab allows you to maintain a list of UltraLink locations to which the  
Viewer may connect.  
Keyboard and Mouse  
The Keyboard and Mouse tab defines special key sequences and mouse escape  
movements to exit pass-through mode on the Viewer.  
KVM Switch  
The KVM Switch tab maintains names associated with KVM ports and keyboard  
events used to switch to a KVM port. UltraLink KVM switch settings are managed  
from the Viewer by an administrator. If the Viewer is not logged in to an  
administrator account, the KVM Switch tab is unavailable.  
Security  
UltraLink security settings are managed from the Viewer by an administrator. If the  
Viewer is not logged in to an administrator account, the Security tab is unavailable.  
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Menu Commands  
Help  
Help is available in various forms.  
Figure 20 Help menu  
Help Topics  
The Help Topics command invokes full online help.  
UltraLink Web Support  
The UltraLink Web Support menu option opens a browser and links to the support  
web site.  
Full Screen Warning  
Enable or disable the warning dialog that appears before a switch to full-screen  
mode.  
Pass-through Warning  
Enable or disable the warning dialog that appears before a switch to pass-through  
mode.  
About UltraLink Viewer  
About UltraLink Client gives information about the current version of the Viewer  
and the last UltraLink that was connected.  
Figure 21 The About Box  
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Configuration Settings  
Configuration Settings  
The Settings menu item contains a tabbed dialog to configure the UltraLink and the  
UltraLink Viewer. Configure the Viewer with the Connections and Keyboard and  
Mouse tabs. Settings are stored on your computer. If you are an administrator, you  
may configure the UltraLink using the KVM Switch and Security tabs. These  
settings are stored on the UltraLink.  
The following buttons appear at the bottom of the tabbed dialog and remove the  
Settings menu from view.  
OK  
The OK button applies changes made in all tabs to the Viewer immediately. If  
an administrator changes items in the KVM Switch or Security tabs, the changes  
are saved on the UltraLink and the changes are effective at the next login. KVM  
switch settings are active immediately.  
The Viewer disables the OK button if another configuration dialog, such as the  
User Details dialog of the Security tab is open. Close the dialog to enable the  
OK button at the bottom of the Settings tabbed dialog.  
Cancel  
The Cancel button discard changes you make in all tabs.  
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Configuration Settings  
Connections  
The Connections tab displays and maintains a list of UltraLink locations to which a  
Viewer may connect. A location is a name of your choosing to identify the  
UltraLink.  
UltraLink Locations  
Three items describe each UltraLink location in the list: location name, connection  
type, and address. When you select a location in the list, the Viewer displays  
corresponding parameters in the Connect Using and IP Address fields. You may add,  
rename, or remove a location using the Add Location, Edit Location and Delete  
Location buttons. Changes made in the Connection Settings dialog reflect in the  
Connect menu and in the Connect Selection box on the toolbar.  
The buttons bring up a dialog. On entering the dialog, the currently selected location  
in the UltraLink select list box on the toolbar displays. The location may not be  
edited or deleted if the Viewer is connected to that location. On leaving the dialog,  
the location selected in the list is also selected in the UltraLink select list box on the  
toolbar.  
Add Location  
The Add Location button define a new location to be added to the list of UltraLink  
locations. A dialog is provided where the name of the new location can be specified.  
After adding the location, it is selected so that its parameters can be defined.  
Edit Location  
The Edit Location button brings up a dialog to change the name of the location.  
Because the UltraLink locations list is sorted, renaming the location may change its  
position in the list.  
Delete Location  
The Delete Location button removes the selected location from the list.  
Connect Using  
The only valid choice is TCP/IP at this time.  
IP Address or Domain Name  
This field specifies a TCP/IP address or domain name of an UltraLink to which the  
Viewer may connect. A TCP/IP address takes the form: nnn.nnn.nnn.nnn. A  
domain name: ultralink.mycompany.com.  
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Configuration Settings  
Figure 22 An UltraLink address  
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Configuration Settings  
Keyboard and Mouse  
The Keyboard and Mouse tab defines hotkeys and mouse escape movements.  
Hot Keys  
Hotkeys use keystrokes to perform the following actions:  
Enable or disable pass-through mode  
Enable or disable full-screen view  
Send Ctrl+Alt+Del to a remote computer  
Send Alt+Tab to a remote computer  
Activate hot keys in one of two ways: simultaneously press the Ctrl and Alt keys and  
hotkey, or press and lift the Ctrl key and then press a hot key within 2 seconds. The  
second option provides an alternative in case the first option conflicts with an  
application on the remote computer. For example, Ctrl+Alt+P is also a command in  
Microsoft Word. Note that the second option may conflict with function keys on a  
KVM switch.  
You may choose any letter in the alphabet to represent a hotkey, as long as it is not  
used as another hotkey.  
Active  
The Active checkbox enables the hotkey fields in the dialog. If you clear Fast  
Mouse Movement and Slow Mouse Movement in the check boxes on the same  
dialog, the Viewer automatically checks the Active checkbox to prevent you  
from disabling all methods of exiting pass-through mode.  
Trigger  
The Trigger list defines key sequences to activate a hotkey. The options are Ctrl  
+ Alt, Ctrl-down Ctrl-up, and Both. The Ctrl + Alt key enables the hotkey if you  
hold down the Ctrl, Alt and the hotkey at the same time. The Ctrl-down Ctrl-up  
key sequence enables the hotkey if you press and release the left Ctrl key and  
then press and release the hotkey. Both indicates that both the Ctrl + Alt and the  
Ctrl-down Ctrl-up key sequences may be used.  
Alt+Tab  
The Alt + Tab hotkey sends an Alt + Tab key sequence to the remote computer  
and does not depend on whether the Viewer is in pass-through mode or not.  
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Configuration Settings  
Ctrl+Alt+Del  
The Ctrl + Alt + Del hotkey sends a Ctrl + Alt + Delete key sequence to the  
remote computer and does not depend on whether the Viewer is in pass-through  
mode or not.  
Toggle Pass-through Mode  
The Toggle Pass-through Mode hotkey puts the Viewer into pass-through mode  
if the Viewer is not already in pass-through mode and takes the Viewer out of  
pass-through mode if the Viewer was in pass-through mode.  
Toggle Full Screen Mode  
The Toggle Full Screen hotkey puts the Viewer into full-screen view if the  
Viewer is not already in Full Screen mode and takes the Viewer out of full-  
screen view if the Viewer was in full-screen view.  
Mouse Escape Movements  
In addition to hotkeys, you may also use two types of mouse escape movements to  
exit pass-through mode. Mouse escape movements only takes the Viewer out of  
pass-through mode and do not put the Viewer into pass-through mode.  
Fast mouse movement is moving the mouse using continuous rapid zigzag  
motions for several seconds  
Slow mouse movement is a continuous long mouse movement in a single  
direction.  
Fast Mouse Movement  
This checkbox, if enabled, allows you to escape pass-through mode using  
continuous rapid mouse movement.  
Activating the check box also enables a slider control to the right of the  
checkbox. The slider controls mouse sensitivity for Fast Mouse movement.  
Moving the slider to the left reduces mouse sensitivity and makes it easier to  
escape pass-through mode. Moving the slider right increases the mouse  
sensitivity and requires greater mouse movement to escape pass-through  
mode.  
Slow Mouse Movement  
This checkbox, if enabled, allows you to escape pass-through mode using a long  
mouse move in one direction.  
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Configuration Settings  
Activating the check box also enables a slider control to the right of the  
checkbox. The slider controls mouse sensitivity for Slow Mouse movement.  
Moving the slider to the left reduces mouse sensitivity and requires moving the  
mouse a smaller distance. Moving the slider to the right increases mouse  
sensitivity and requires longer mouse movement.  
Figure 23 Configure hot keys and mouse escape movements  
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Configuration Settings  
KVM Switch  
An administrator may use the Switch Settings tab to perform the following functions.  
See the section Using a KVM Switch.  
Activate UltraLink KVM features of any Viewer that logs in to this UltraLink  
Name KVM switch ports to allow the names to appear in the remote computer  
select list on the toolbar after a login  
Device  
The Device list box specifies the device type attached to an UltraLink – remote  
computer or KVM switch. The device may be: standalone PC, one of the KVM  
switches in the list, or custom. Use standalone PC if the UltraLink connects to a PC.  
If you select standalone PC, all KVM switch features of the Viewer are disabled. If  
you select a KVM switch from the list, you do not need to define keystrokes for port  
switching, but you may assign symbolic names to the ports. If you select custom, you  
must define the keyboard events that cause a KVM switch to switch from one port to  
another.  
Ports  
The Ports field specifies how many ports on the KVM switch are used. A standalone  
PC device uses only one port, but you may specify the number of ports for other  
devices. Change the number in the Ports field by typing a different number. Smaller  
numbers remove existing entries at the end of the list; larger ones add blank entries.  
When you press Enter or Tab in the control or another control in the dialog gets the  
focus, the value in the Ports field is validated. The number of ports must be a  
positive number between 1 and 9999. If the number is valid, the switch settings table  
updates with the new number of ports.  
Import  
The Import button allows importing a switch file into the switch settings table. The  
imported file is a text file with .txt extension. The Viewer validates the file before  
importing it into the table. If the file is invalid, the operation is cancelled. See Using  
a KVM Switch for the format of a switch text file.  
Export  
When you select the Export button, the Viewer saves switch settings in a text file  
after you provide a file name and location.  
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Configuration Settings  
Switch Settings Table  
The switch settings table displays the port assignments of the attached device and  
contains three columns – Port, Name and Key Code.  
Port  
The Port column displays the port numbers for each port on the device and is  
not editable.  
Name  
The Name column displays the name of the computer on the port. By default, the  
name assigned to the port is “Computer” followed by the port number. You may  
change this name and use up to a maximum 32 characters.  
Key Code  
The Key Code column describes keyboard events used to switch a KVM switch  
from one port to another. Key code is in a specified format. The Key Code  
column may be edited only for custom KVM switches. After editing, a  
validation of the entered key codes is performed. If a key code is invalid, but  
may be converted to the correct format, the Viewer modifies the key code and  
displays the change made. If the entered key code cannot be converted to the  
required format, the entry is rejected.  
Figure 24 Assigning names to port numbers  
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Configuration Settings  
Security  
Manage UltraLink security settings from the Viewer using an administrator account.  
If the Viewer is not logged in to an administrator account, the Security tab is  
unavailable.  
The Security tab displays a list of user accounts on the UltraLink. The administrator  
account is the first account, on the top row of the user account list. Also displayed  
are inactivity timeout and encryption type fields.  
The Add User and Edit User buttons bring up a User Details dialog. Adding a new  
user account is similar to editing an existing user account, the only difference is that  
the user ID field is empty. Delete a user account by selecting an account from the  
user account list and selecting the Remove User button.  
Select OK at the bottom of the Security dialog to update user accounts, inactivity  
timeout and encryption type on the UltraLink. New settings become active at the  
next login. Abandon changes by selecting the Cancel button.  
User Settings Table  
The user settings table displays a list of users who can log on to the UltraLink and  
some of the attributes of the user account, such as user ID, IP mask and Admin. The  
Admin field indicates whether the account is an administrator account. There may  
only be one administrator account on an UltraLink and is defined when the UltraLink  
first starts.  
Changes to the user settings table are made using a User Details dialog.  
Add User  
The Add User button creates a new user account using the User Details dialog. The  
new user account is selected in the table. New users are not administrators.  
Remove User  
The Remove User button deletes a selected user from the user settings table.  
Edit User  
The Edit User button allows you to change attributes of a selected user using the  
User Details dialog. A changed user is selected in the table.  
Inactivity Timeout  
The UltraLink may disconnect an inactive Viewer to prevent unauthorized access to  
the UltraLink and to become available to other Viewers. Inactivity timeout defines  
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Configuration Settings  
the period of time the UltraLink will monitor a Viewer for keyboard and mouse  
events in pass-through mode.  
Inactivity timeout is specified in minutes. A value of zero minutes prevents the  
session from being disconnected. Any other value disconnects the user if the Viewer  
detects no keyboard activity and no mouse movement during the period. The default  
period is 30 minutes.  
Encryption Type  
The Encryption Type field determines whether the data sent between the Viewer and  
the UltraLink are encrypted, and if so, which encryption algorithm is used. The  
Encryption Type can be one of the following values:  
None  
Triple DES  
Blowfish  
Figure 25 Settings dialog  
User Details Dialog  
User ID  
Enter a User ID not already been assigned to another user. The User ID is case-  
sensitive and may not be more than 16 characters long. If you are editing a user  
account, the User ID field contains the selected User ID. It is empty if you are  
creating a new user account. The Viewer disables the OK button until you enter  
a unique User ID and displays a message below the field if the User ID is  
invalid. (Maximum number of users = 128)  
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Configuration Settings  
Password and Confirm Password  
As a security measure, these fields do not display what you type. Enter a  
password for this account twice, once in the Password field and once in the  
Confirm field. This verifies that you entered the password correctly. The  
password is case-sensitive and may not be more than 16 characters long. The  
Viewer disables the OK button and displays a warning if the password fields do  
not match.  
Dialback Number  
Dialback number is reserved for future use.  
IP Mask  
The IP Mask field is an optional field that specifies a TCP/IP address or address  
range from which the UltraLink may accept connections. When a user logs in,  
the UltraLink verifies that the IP address falls within the range defined in the  
mask. If it does not, the UltraLink breaks the connection, preventing  
unauthorized logins – even with stolen usernames and passwords.  
The mask has a fixed dotted-quad format. A fixed address mask is composed  
entirely of numbers, for example, 192.168.1.123. A range is specified when any  
quad has an asterisk. For example, a mask of 192.168.0.* allows the user to  
login from any IP address in the range 192.168.0.1 through 192.168.0.254.  
To change the mask, enter mask quads in the IP Mask field. A quad may have a  
value in the range of 0 to 255, or may be an asterisk. Enter the IP range of  
addresses to which the Viewer may connect in the form nnn.nnn.nnn.nnn. By  
default, IP Mask has a value of *.*.*.*, indicating that this account can log in  
over TCP/IP connections from any IP address.  
OK  
When you edit a user account, the Viewer disables the OK button on the  
Security tab until you select OK or Cancel on the User Details dialog. Selecting  
OK on the User Details button does not save your changes to the UltraLink until  
you select the OK button on the Security tab.  
Cancel  
Abandon changes to User Details by selecting the Cancel button on the User  
Details dialog.  
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Configuration Settings  
Figure 26 User Details  
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Connecting and Logging In  
Connecting and Logging In  
Connecting  
There are two methods of connecting to an UltraLink, the connect menu and the  
toolbar. The toolbar button connects to the UltraLink selected in the select list on the  
toolbar with a single click.  
Figure 27 Choosing an UltraLink to connect  
The connection may not complete for one of the following reasons:  
UltraLink is busy with a local user or another Viewer  
UltraLink address is incorrect  
UltraLink is powered off  
Network is not available  
Another login occurs at the same time  
In these cases, the Viewer presents the user with an appropriate message.  
Figure 28 Cannot find UltraLink  
Login  
Once connected, the Viewer prompts for a valid user ID and password. If the time to  
respond to a login exceeds a limit, the UltraLink displays a message and disconnects.  
An UltraLink allows three login attempts before disconnecting. If a valid user ID and  
password are not entered in three attempts, the UltraLink terminates the connection  
and the Viewer displays a message.  
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Connecting and Logging In  
After a successful login:  
The Connect menu changes to Disconnect  
The Connect button on the toolbar is disabled  
The Viewer display area, which previously displayed the message “Not  
Connected”, displays video from the remote computer  
The status bar reflect the connection status and the time the Viewer has been  
connected to the UltraLink  
The Viewer enters pass-through mode.  
Pass-through Mode  
After login, the Viewer switches to pass-through mode. Your mouse is restricted to  
the display area of the Viewer. Your keyboard and mouse control the remote  
computer, but have no effect on your computer. However, by default, pass-through  
mode passes all system keys to your computer.  
The status bar displays the current pass-through status. A green indicator on the  
lower left turns on in pass-through mode and turns off when pass-through mode is  
exited.  
Exiting Pass-through Mode  
Since the Viewer’s menus and toolbar are unavailable in pass-through mode, a series  
of reserved keystrokes and mouse escape movements regain control of your  
computer. The escape method is configurable:  
Hotkey shortcut  
Fast mouse escape movement  
Slow mouse escape movement  
Figure 29 The green pass-through indicator  
When you enter pass-through mode, the escape method appears on the status bar.  
This message on the status bar is not permanent, and subsequent messages may erase  
it.  
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Connecting and Logging In  
Pass-through Warning Dialog  
The Viewer displays a warning dialog before switching into pass-through mode to  
remind you of the escape methods. You may disable the warning dialog by checking  
the suppress checkbox. With the warning dialog disabled, the Viewer enters pass-  
through mode after login. Reinstate the warning dialog by checking Pass-through  
Warning on the Help menu.  
Figure 30 Remember your exit  
Reentering Pass-through Mode  
After you exit pass-through mode, reenter pass-through by:  
Clicking anywhere in the display area  
Clicking the Pass-through menu option in the View menu  
Use a the key sequence (Ctrl+Alt+P by default) defined in the Keyboard and  
Mouse tab of the Settings menu  
System Keys  
The system keys are as:  
Alt + Tab  
Alt + Esc  
Ctrl + Esc  
The Windows keys  
When system keys are local, it is still possible to send Alt + Tab and Ctrl + Alt + Del  
to the remote computer without exiting pass-through mode, by using special  
keystrokes.  
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Connecting and Logging In  
Ctrl + Alt + Del and Ctrl + Tab  
To send Ctrl + Alt + Del and Alt + Tab to a remote computer without entering pass-  
through mode use the reboot toolbar button or key combinations. The default key  
combinations Ctrl + Alt + T and Ctrl + Alt + A may be modified.  
Disconnecting  
Either the Viewer or the UltraLink may break a connection. Normally, the Viewer  
disconnects when you:  
Select the Disconnect toolbar button  
Select Disconnect on the Connect menu  
Exit the Viewer  
The Viewer performs the following functions after a disconnection:  
Displays a message explaining the reason for the disconnect  
Exits pass-through and/or full-screen modes  
Shows the Not Connected blue screen in the display area  
Removes the remote computer select box from the toolbar  
Reverts the Status bar to its unconnected state  
Disables the Disconnect button and menu  
The UltraLink disconnects when a local operator performs a Connect or Configure  
login or an administrator updates UltraLink firmware.  
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View Modes  
View Modes  
The viewer has modes to show each computer at its clearest possible size, or to lock  
the viewer’s size and fit each new image within a selected view size. Select View  
modes on the View menu.  
If you want to focus on a remote computer, full-screen mode uses 100% of the  
monitor to give a feel like being at the remote computer.  
Your computer may have a monitor set to 1280 x 1024 pixels and a remote  
computer set to 640 x 480 pixels. In this case, a windowed mode displays the  
remote computer, leaving other programs on the desktop visible.  
To monitor a computer’s actions using the minimum possible screen real-  
estate, use one of two methods: scale the image down to fit in a small window,  
or use scroll bars to view an area of interest, leaving the image at its native  
resolution and easier to read.  
Monitor several computers continuously using quad screen mode.  
To monitor several computers sequentially, have a KVM switch scan through  
its ports continuously.  
Scaled and Scrolled  
View remote computers in either scaled or scrolled view mode using the View menu.  
In scaled view, the Viewer sizes the video image sizes to fit within the display area.  
To scale an image, adjust the size of the Viewer window by dragging one or both  
edges. Scaling may improve response time on a slow connection, by scaling the  
image smaller than the original size.  
It may be preferable to scale images to a smaller size but not to a larger size. This is  
particularly true when switching between computers using a KVM switch. Enable  
the Don’t Enlarge sub-option of Scaled in the View menu. The Viewer displays  
scaled-down images when the image is larger than the display area but centers an  
image at its native size when the image is smaller than the display area.  
In scrolled view, the image from the remote computer is in its native size, providing  
the sharpest possible image. If the display area is not large enough to display an  
image in either the horizontal or the vertical direction, the Viewer adds scroll bars.  
Use the scroll bars to view any part of the image. If the view area is larger than the  
remote computer image, the Viewer centers the image in the display area. You may  
select scrolled view using the Scrolled menu option of the View menu.  
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View Modes  
Figure 31 Scroll bars allow native resolution in a small window  
Auto Size  
This setting determines what happens when there is a change in a remote computer’s  
resolution. This change may occur when switching between ports on a KVM or it  
may change several times when a remote computer reboots.  
With Auto size off, the Viewer never changes its window size in response to changes  
in the incoming resolution. In scaled mode, the Viewer scales the new image to fit  
the display area; otherwise, it displays the image with scroll bars or is centered.  
With Auto size on, the Viewer resizes after each change in image size. When  
possible it sets the image to its native size and fits the Viewer to match the image.  
Invoke this command with a button on the toolbar, or select the Auto Size item on  
the View menu. The Auto Size command is not available when the Viewer is in  
quad-screen or full-screen view. The image below shows how the Viewer looks after  
being Auto Sized to fit a 640 x 480 image.  
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View Modes  
Figure 32 Auto Size fits image exactly into the display area  
Full-screen  
In full-screen view, the display area takes over the entire screen of your monitor. The  
title bar, menus, toolbar and status bar of the Viewer do not display – only the video  
image of the remote computer is visible on the screen.  
To enter full-screen view, select the full-screen toolbar button or the full-screen  
menu option on the View menu. The Viewer disables full-screen view until you  
login to an UltraLink.  
A warning dialog displays on entering full-screen view. The dialog gives a brief  
description of full-screen view and a means of exiting. The checkbox at the bottom  
of the full-screen warning dialog allows suppressing the display of the dialog. If it is  
checked, the dialog will not display thereafter when you select full-screen view. If  
you suppress the dialog, you may re-enable it by checking the Full Screen Warning  
command on the Help menu.  
Figure 33 Full-screen warning may be suppressed or reinstated  
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View Modes  
The Viewer automatically enters pass-through mode when going to full-screen view,  
unless the Viewer is in quad-screen view.  
In the absence of menus and toolbars in full-screen view, the only way to exit full-  
screen view is to use hotkeys or mouse escape movements. Exiting pass-through  
mode causes the Viewer to exit full-screen view and return to windowed view. If the  
UltraLink disconnects while the Viewer is in full-screen mode, the Viewer returns to  
windowed view.  
Color Modes  
Color modes define how the UltraLink transmits video data to the Viewer. These  
modes balance color resolution against transmission speed. Color Modes are set on  
the View menu. The currently active color mode appears as a dot to the left on the  
View menu.  
The following figure shows typical examples of how each mode looks and the table  
gives an approximation of the tradeoffs.  
Figure 34 Color affects image quality  
These characterizations are approximate; actual results depend on the nature of the  
screens. If the images are mostly solid colors, reducing the color quality will have  
little effect on the transmission speed. If the images contain gradients or complex  
graphics, the speed increase may be dramatic.  
Mode  
Color  
Image Quality  
High  
Speed  
Low  
Grey  
Black and White  
Medium  
Low  
Medium  
High  
Table 4 Color mode affects image quality and speed  
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Using a KVM Switch  
Using a KVM Switch  
KVM Switch Features  
Enable KVM switch features by selecting a KVM switch type in the device list of the  
KVM Switch tab of the Settings menu. Then save the switch settings to the  
UltraLink by selecting OK at the bottom of the Settings dialog.  
Using an UltraLink with a KVM switch enables the following features:  
Remote computer select  
Quad-screen  
Switch file import and export  
Remote Computer Select  
When you enable KVM switch features, a remote computer select box appears on the  
toolbar after login. Selecting a name in the remote computer select box immediately  
connects your keyboard, mouse, and video to that computer’s port on the switch. The  
Viewer saves the name you select in the remote computer select list and displays it  
the next time you login.  
Figure 35 Switch to a remote computer by name  
If you select a remote computer at a different screen resolution than one you are  
viewing, the screen resolution description on the status bar updates.  
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Using a KVM Switch  
Quad Screen  
In quad-screen view, the Viewer displays video from up to four remote computers by  
controlling the KVM switch to change ports. Keystroke events to cause the KVM  
switch to select a computer port are defined using the KVM Switch tab of the  
Settings menu.  
You may toggle between single-screen view and quad-screen view by clicking the:  
Single or Quad commands of the View menu  
Quad Screen toggle button on the toolbar  
When you select quad-screen view for the first time, your screen remains the same,  
except that the toolbar shows four remote computer select lists, one for each  
quadrant. The position of the select box corresponds to a quadrant. Once you select  
more than one computer in the select boxes, the Viewer divides its display area into  
four quadrants. All the quadrants are always the same size and each video image  
scales to fit into a quadrant. The Viewer save the names you select in the remote  
computers select boxes and displays them the next time you select quad-screen view.  
Quad-screen view is a view only mode – mouse and keyboard do not control any of  
the four remote computers and the Viewer does not enable pass-through mode.  
You may select full-screen view while in quad-screen view; however, you may not  
switch remote computers in the quadrants because the toolbar and the remote  
computer select lists are not visible.  
Figure 36 Select a quadrant’s image using the corresponding computer select list  
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Using a KVM Switch  
Switch File Import and Export  
The Key Code column on the KVM Switch tab of the Settings menu defines  
keyboard events to make a KVM switch select a port. Key Code is automatically  
defined in for KVM devices defined in the Device list box.  
A custom KVM switch requires you to specify the key codes. To enter key codes,  
enter the text on the keyboard’s key tops with the following exceptions:  
Remove spaces from keys that use two words, e.g. PrintScreen  
Tab is Tab  
Ctrl, Shift, and Alt are designated left or right by a preceding L or R, e.g.  
LCtrl or RShift  
Keys normally represent a down and an up stroke. Designate down and up  
strokes separately by adding -up or –dn, e.g. LCtrl-dn H LCtrl-up  
Precede keypad keys with KP, e.g. KP8  
Arrow keys are spelled: Larrow, Rarrow, Uarrow, DArrow  
The key is spelled: BackSpace  
The Viewer validates keystrokes. If there are invalid keystrokes, a message dialog  
indicates the problem found and summarize the rules for entering keystrokes.  
Figure 37 Key codes are editable for custom switches  
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Using a KVM Switch  
Switch File Content Rules  
Use the Import and Export buttons to save and retrieve switch settings to text files,  
which you may edit with any text editor. To create a switch file use the example  
below.  
Line Content  
1
Notes  
Blank, reserved for future use  
 
custom  
 
2
3
Switch type  
Blank, reserved for future  
use  
 
 
4
5
Blank, reserved for future  
use  
Blank, reserved for future  
use  
``Exit Sequence`LCtrl L  
6
7
8
9
Specifies an exit sequence  
Port #, name, keystrokes  
Port #, name, keystrokes  
Port #, name, keystrokes  
`1`Computer       1`LCtrl 1 Enter  
`2`Computer       2`LCtrl 2 Enter  
`3`Computer       3`LCtrl 3 Enter  
 
Table 5 Switch file contents  
Switch type must be present and may be on any of the first five lines. The switch  
should be custom. Starting with line 6, each line must have three grave accent “ ` ”  
delimiters with the data arranged as follows:  
Delimiter  
Port number  
Delimiter  
Computer name  
Delimiter  
Key code  
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Safety  
This UltraLink Unit has been tested for conformance to safety regulations and requirements,  
and has been certified for international use. Like all electronic equipment, the UltraLink  
Unit should be used with care. To protect yourself from possible injury and to minimize the  
risk of damage to this Unit, read and follow these safety instructions.  
Caution! Risk of explosion can occur if the battery is replaced with an  
incorrect type. Dispose of used batteries according to the manufacturer’s  
instructions.  
Follow all instructions and warnings marked on this Unit.  
Except where explained in this manual, do not attempt to service this Unit  
yourself.  
Do not use this Unit near water.  
Assure that the placement of this Unit is on a stable surface or rack mounted.  
Provide proper ventilation and air circulation.  
Keep power cord and connection cables clear of obstructions that might cause  
damage to them.  
Use only power cords, power transformer and connection cables designed for  
this Unit.  
Use only a grounded (three-wire) electrical outlet.  
Keep objects that might damage this Unit and liquids that may spill, clear from  
this Unit. Liquids and foreign objects might come in contact with voltage points  
that could create a risk of fire or electrical shock.  
Operate this Unit only when the cover is in place.  
Do not use liquid or aerosol cleaners to clean this Unit. Always unplug this Unit  
from its electrical outlet before cleaning.  
Unplug this Unit from the electrical outlet and refer servicing to a qualified service  
center if any of the following conditions occur:  
The power cord or connection cables is damaged or frayed.  
The Unit has been exposed to any liquids.  
The Unit does not operate normally when all operating instructions have  
been followed.  
The Unit has been dropped or the case has been damaged.  
The Unit exhibits a distinct change in performance, indicating a need for  
service.  
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Appendix A. Rack mount  
Appendix A. Rack mount  
The rack mount kit includes the following items:  
Two black anodized mounting brackets.  
Four 6 - 32 x 3/8” flat head mounting screws.  
To rack mount your UltraLink unit, attach the two rack mounting brackets to your Unit  
with the short flange against the Unit using the four screws provided. Secure the  
mounting brackets to the rack using the appropriate size bolts, nuts and lock washers.  
Using hardware other than that provided could cause damage to the electronics and/or  
result in loss of mounting integrity. Do not over tighten the screws used to mount the  
Unit to the mounting brackets.  
The following general guidelines should be observed when installing your Unit into a  
rack.  
a).  
b).  
c).  
d).  
e).  
The UltraLink is designed to work in an ambient temperature of 0ο C to 45ο C  
(32ο F – 113ο F).  
Do not block power supply vents or otherwise restrict airflow when rack-  
mounting this Unit.  
Mechanical loading of the rack should be considered to prevent instability and  
possible tipping over.  
Tighten all connectors securely and provide adequate strain relief for all  
cables.  
Provide a grounded power source to all Units. Pay special attention to overall  
branch circuit load ratings before connecting equipment to this source.  
Overloaded circuits are potential fire hazards and can cause equipment  
failures or poor performance.  
Rack mount illustration  
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Index  
A
H
Administrator  
account, 35  
Help options, 26  
Hotkeys, 30  
configures KVM switch features, 25  
configures security, 25, 35  
default account, 9  
I
Inactivity timeout, 35  
Auto size, 44  
K
B
Keystrokes to control KVM switch, how to enter  
Back panel, 5  
them, 49  
KVM  
C
device, 33  
Color modes, 46  
Configuration  
KVM features  
Quad-screen, 47  
Remote computer select, 47  
Switch file import and export, 47  
Connections, 28  
Encryption, 35  
Inactivity timeout, 35  
Keyboard and mouse, 30  
KVM switch, 33  
Security, 35  
L
Local mode, 12  
UltraLink, 11  
Users, 35  
M
Configuration  
Menus  
Gateway, 11  
Subnet mask, 11  
TCP/IP, 11  
Connect, 20  
File, 19  
Help, 26  
Configuring the UltraLink and Viewer, 24  
Connect, 20  
Connect failure, 39  
Connectors, 5  
Settings, 24  
Shortcuts, 23  
View, 20  
Mouse escape movements, 31  
Fast mouse, 31  
Slow mouse, 31  
D
Disconnect, 20, 42  
P
E
Pass-through mode, 40  
Password defeat jumper, 12  
Power on, 8  
Encryption type, 35, 36  
Exiting the program, 19  
Q
F
Quad-screen view, 22, 48  
Flash update, 19  
Front panel, 5  
Full-screen view, 45  
S
Saving a bitmap of the screen, 19  
Scaled view, 43  
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Index  
Scrolled view, 43  
System keys, 24, 41  
Pass-through, 23  
Status bar, 22  
Toolbar, 22  
View modes, 43  
Auto size, 21, 44  
Black and white, 22  
Color, 22, 46  
T
Timeout, 35  
Toolbar, 15  
selecting remote computer from, 47  
Don’t enlarge, 21  
Full-screen, 45  
Gray, 22  
U
Quad-screen, 22  
Scaled, 21  
UltraLink login  
configure, 9  
Scrolled, 21  
connect, 9  
Single, 22  
UltraLink Viewer  
Requirements, 13  
Setup Wizard, 13  
User accounts, 35  
Viewing multiple remote computers at once, 22,  
48  
W
V
Warnings  
Full-screen, 26  
Pass-through, 26, 41  
View commands  
Auto size now, 22  
Full-screen, 23  
Pass-refresh, 23  
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10707 Stancliff Road  
Houston, Texas 77099  
Phone (281) 933-7673  
Internet: WWW.ROSE.COM  
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