Roper Range W10017690 User Guide

ELECTRIC RANGE  
Use & Care Guide  
For questions about features, operation/performance,  
parts, accessories or service, call:  
1-800-44-ROPER (1-800-447-6737)  
or visit our website at  
Table of Contents................................................. 2  
To the installer: Please leave this  
instruction book with the unit.  
To the consumer: Please read and  
keep this book for future reference.  
W10017690  
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RANGE SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety  
messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”  
These words mean:  
You can be killed or seriously injured if you don't immediately  
follow instructions.  
DANGER  
You can be killed or seriously injured if you don't  
instructions.  
follow  
WARNING  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can  
happen if the instructions are not followed.  
The Anti-Tip Bracket  
The range will not tip during normal use. However, the range can tip if you apply too much force or weight to the open door without  
having the anti-tip bracket fastened down properly.  
WARNING  
Tip Over Hazard  
A child or adult can tip the range and be killed.  
Connect anti-tip bracket to rear range foot.  
Reconnect the anti-tip bracket, if the range is moved.  
See the installation instructions for details.  
Failure to follow these instructions can result in death or serious burns to children and adults.  
Anti-Tip Bracket  
Making sure the anti-tip bracket is installed:  
Slide range forward.  
Look for the anti-tip bracket securely attached to floor.  
Slide range back so rear range foot is under anti-tip bracket.  
Range Foot  
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances  
known to the State of California to cause cancer, birth defects, or other reproductive harm, and requires businesses to warn of  
potential exposure to such substances.  
WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects, or other  
reproductive harm.  
This appliance can cause low-level exposure to some of the substances listed, including benzene, formaldehyde, carbon  
monoxide, and toluene.  
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IMPORTANT SAFETY INSTRUCTIONS  
WARNING: To reduce the risk of fire, electrical shock,  
Protective Liners – Do not use aluminum foil to line surface  
unit drip bowls or oven bottoms, except as suggested in  
the manual. Improper installation of these liners may result  
in a risk of electric shock, or fire.  
injury to persons, or damage when using the range, follow  
basic precautions, including the following:  
WARNING: TO REDUCE THE RISK OF TIPPING OF  
THE RANGE, THE RANGE MUST BE SECURED BY  
PROPERLY INSTALLED ANTI-TIP DEVICES. TO CHECK  
IF THE DEVICES ARE INSTALLED PROPERLY, SLIDE  
RANGE FORWARD, LOOK FOR ANTI-TIP BRACKET  
SECURELY ATTACHED TO FLOOR, AND SLIDE RANGE  
BACK SO REAR RANGE FOOT IS UNDER ANTI-TIP  
BRACKET.  
Glazed Cooking Utensils – Only certain types of glass,  
glass/ceramic, ceramic, earthenware, or other glazed  
utensils are suitable for range-top service without breaking  
due to the sudden change in temperature.  
Utensil Handles Should Be Turned Inward and Not Extend  
Over Adjacent Surface Units – To reduce the risk of burns,  
ignition of flammable materials, and spillage due to  
unintentional contact with the utensil, the handle of a  
utensil should be positioned so that it is turned inward, and  
does not extend over adjacent surface units.  
CAUTION: Do not store items of interest to children in  
cabinets above a range or on the backguard of a range –  
children climbing on the range to reach items could be  
seriously injured.  
Do Not Soak Removable Heating Elements – Heating  
Proper Installation – Be sure the range is properly installed  
elements should never be immersed in water.  
and grounded by a qualified technician.  
Do Not Cook on Broken Cooktop – If cooktop should  
break, cleaning solutions and spillovers may penetrate the  
broken cooktop and create a risk of electric shock. Contact  
a qualified technician immediately.  
Never Use the Range for Warming or Heating the Room.  
Do Not Leave Children Alone – Children should not be left  
alone or unattended in area where the range is in use.  
They should never be allowed to sit or stand on any part of  
the range.  
Clean Cooktop With Caution – If a wet sponge or cloth is  
used to wipe spills on a hot cooking area, be careful to  
avoid steam burn. Some cleaners can produce noxious  
fumes if applied to a hot surface.  
Wear Proper Apparel – Loose-fitting or hanging garments  
should never be worn while using the range.  
Use Care When Opening Door – Let hot air or steam  
escape before removing or replacing food.  
User Servicing – Do not repair or replace any part of the  
range unless specifically recommended in the manual. All  
other servicing should be referred to a qualified technician.  
Do Not Heat Unopened Food Containers – Build-up of  
pressure may cause container to burst and result in injury.  
Storage in or on the Range – Flammable materials should  
not be stored in an oven or near surface units.  
Keep Oven Vent Ducts Unobstructed.  
Do Not Use Water on Grease Fires – Smother fire or flame  
or use dry chemical or foam-type extinguisher.  
Placement of Oven Racks – Always place oven racks in  
desired location while oven is cool. If rack must be moved  
while oven is hot, do not let potholder contact hot heating  
element in oven.  
Use Only Dry Potholders – Moist or damp potholders on  
hot surfaces may result in burns from steam. Do not let  
potholder touch hot heating elements. Do not use a towel  
or other bulky cloth.  
DO NOT TOUCH HEATING ELEMENTS OR INTERIOR  
SURFACES OF OVEN – Heating elements may be hot even  
though they are dark in color. Interior surfaces of an oven  
become hot enough to cause burns. During and after use,  
do not touch, or let clothing or other flammable materials  
contact heating elements or interior surfaces of oven until  
they have had sufficient time to cool. Other surfaces of the  
appliance may become hot enough to cause burns – among  
these surfaces are oven vent openings and surfaces near  
these openings, oven doors, and windows of oven doors.  
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR  
UNITS – Surface units may be hot even though they are  
dark in color. Areas near surface units may become hot  
enough to cause burns. During and after use, do not touch,  
or let clothing or other flammable materials contact surface  
units or areas near units until they have had sufficient time  
to cool. Among those areas are the cooktop and surfaces  
facing the cooktop.  
For self-cleaning ranges –  
Use Proper Pan Size – The range is equipped with one or  
more surface units of different size. Select utensils having  
flat bottoms large enough to cover the surface unit heating  
element. The use of undersized utensils will expose a  
portion of the heating element to direct contact and may  
result in ignition of clothing. Proper relationship of utensil to  
burner will also improve efficiency.  
Do Not Clean Door Gasket – The door gasket is essential  
for a good seal. Care should be taken not to rub, damage,  
or move the gasket.  
Do Not Use Oven Cleaners – No commercial oven cleaner  
or oven liner protective coating of any kind should be used  
in or around any part of the oven.  
Never Leave Surface Units Unattended at High Heat  
Settings – Boilover causes smoking and greasy spillovers  
that may ignite.  
Clean Only Parts Listed in Manual.  
Before Self-Cleaning the Oven – Remove broiler pan and  
other utensils.  
Make Sure Reflector Pans or Drip Bowls Are in Place –  
Absence of these pans or bowls during cooking may  
subject wiring or components underneath to damage.  
For units with ventilating hood –  
Clean Ventilating Hoods Frequently – Grease should not  
be allowed to accumulate on hood or filter.  
When flambeing foods under the hood, turn the fan on.  
SAVE THESE INSTRUCTIONS  
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PARTS AND FEATURES  
This manual covers several different models. The range you have purchased may have some or all of the parts and features listed. The  
location and appearance of the features shown here may not match those of your model.  
Control Panel  
A
G
B
C
D
E
F
A. Left front control knob  
B. Left rear control knob  
D. Electronic oven control  
E. Right rear control knob  
F. Lo power indicator (on some models)  
G. Right front control knob  
C. Surface cooking locator indicator  
Range  
F
A
G
H
L
I
J
K
B
C
D
E
A. Surface cooking area or element  
B. Anti-tip bracket  
C. Door stop clip  
D. Model and serial number plate  
(behind left side of storage drawer)  
E. Storage drawer  
F. Control panel  
G. Hot surface indicator light  
(on ceramic glass models)  
H. Automatic oven light switch  
(on some models)  
I. Gasket  
J. Broil element (not shown)  
K. Bake element  
Parts and Features not shown  
(on some models)  
Coil elements  
Oven door window  
Oven light  
Manual oven light switch  
L. Self-clean latch (on some models)  
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COOKTOP USE  
Cooktop Controls  
Ceramic Glass  
(on some models)  
The surface cooking area will glow red when an element is on. It  
will cycle on and off, at all settings, to maintain the selected heat  
level.  
WARNING  
It is normal for the surface of white or biscuit ceramic glass to  
appear to change color when surface cooking areas are hot. As  
the glass cools, it will return to its original color.  
Wiping off the cooktop before and after each use will help keep it  
free from stains and provide the most even heating. On cooktops  
with white or biscuit ceramic glass, soils and stains may be more  
visible, and may require more cleaning and care. For more  
information, see “General Cleaning” section.  
Fire Hazard  
Turn off all controls when done cooking.  
Failure to do so can result in death or fire.  
Do not store jars or cans above the cooktop. Dropping a  
heavy or hard object onto the cooktop could crack the  
cooktop.  
The control knobs can be set to anywhere between HI and LO.  
Push in and turn to setting. On some models, the surface cooking  
area locator shows which element is turned on. Use the following  
chart as a guide when setting heat levels.  
Do not leave a hot lid on the cooktop. As the cooktop cools,  
air can become trapped between the lid and the cooktop,  
and the ceramic glass could break when the lid is removed.  
For foods containing sugar in any form, clean up all spills and  
soils as soon as possible. Allow the cooktop to cool down  
slightly. Then, while wearing oven mitts, remove the spills  
while the surface is still warm. If sugary spills are allowed to  
cool down, they can adhere to the cooktop and can cause  
pitting and permanent marks.  
SETTING  
HI  
RECOMMENDED USE  
Start food cooking.  
Bring liquid to a boil.  
Medium High  
6-8  
Hold a rapid boil.  
Do not slide cookware or bakeware across the cooktop.  
Aluminum or copper bottoms and rough finishes on  
cookware or bakeware could leave scratches or marks on the  
cooktop.  
Quickly brown or sear food.  
Medium  
5
Maintain a slow boil.  
Fry or sauté foods.  
Do not cook popcorn in prepackaged aluminum containers  
on the cooktop. They could leave aluminum marks that  
cannot be removed completely.  
Medium Low  
2-4  
Cook soups, sauces and gravies.  
Stew or steam food.  
Do not allow objects that could melt, such as plastic or  
aluminum foil, to touch any part of the entire cooktop.  
LO  
Simmer.  
Do not use the cooktop as a cutting board.  
Keep food warm.  
Melt chocolate or butter.  
Use cookware about the same size as the surface cooking  
area. Cookware should not extend more than ½" (1.3 cm)  
outside the area.  
B
REMEMBER: When range is in use or (on some models)  
during the Self-Cleaning cycle, the entire cooktop area may  
become hot.  
A
NOTE: On self-cleaning models, the cooktop will not operate  
when the range is in a self-cleaning mode.  
C
A. Surface cooking area  
B. Cookware/canner  
C. ½" (1.3 cm) Maximum overhang  
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Use flat-bottomed cookware for best heat conduction and  
energy efficiency. Cookware with rounded, warped, ribbed or  
dented bottoms could cause uneven heating and poor  
cooking results.  
To Replace:  
1. Line up openings in the burner bowl with the coil element  
receptacle.  
Determine flatness by placing the straight edge of a ruler  
across the bottom of the cookware. While you rotate the ruler,  
no space or light should be visible between it and the  
cookware.  
Cookware designed with slightly indented bottoms or small  
expansion channels can be used.  
2. Holding the coil element as level as possible, slowly push the  
Make sure the bottoms of pots and pans are clean and dry  
before using them. Residue and water can leave deposits  
when heated.  
coil element terminal into the receptacle.  
3. When the terminal is pushed into the receptacle as far as it  
will go, push down the edge of the coil element opposite the  
receptacle.  
Do not cook foods directly on the cooktop.  
Hot Surface Indicator Light (under ceramic glass)  
The hot surface indicator light will glow as long as any surface  
cooking area is too hot to touch, even after the surface cooking  
area(s) is turned off.  
Lift-up Cooktop  
(on some models)  
The lift-up cooktop provides easy access for cleaning beneath.  
Do not drop the cooktop. Damage could occur to the finish and  
the cooktop frame. For more information, see the “General  
Cleaning” section.  
Coil Elements and Burner Bowls  
(on some models)  
Coil elements should be level for optimal cooking results. Burner  
bowls, when clean, reflect heat back to the cookware. They also  
help catch spills.  
To Lift:  
Lift the cooktop by both front corners until the supports lock into  
place.  
Cookware should not extend more than ½" (1.3 cm) over the coil  
element. If cookware is uneven or too large, it can produce  
excess heat, causing the burner bowl to change color. For more  
information, see the “General Cleaning” section.  
NOTE: Before removing or replacing coil elements and burner  
bowls, make sure they are cool and the control knobs are in the  
Off position.  
To Remove:  
1. Push in the edge of coil element toward the receptacle. Then  
To Replace:  
lift it enough to clear the burner bowl.  
1. Lift the cooktop from both sides while pressing the support  
rods back to unlock them.  
2. Slowly lower the cooktop into place.  
Home Canning  
When canning for long periods, alternate the use of surface  
cooking areas, elements or surface burners between batches.  
This allows time for the most recently used areas to cool.  
2. Pull the coil element straight away from the receptacle.  
Center the canner on the grate or largest surface cooking  
area or element. On electric cooktops, canners should not  
extend more than ½" (1.3 cm) beyond the surface cooking  
area or element.  
Do not place canner on 2 surface cooking areas, elements or  
surface burners at the same time.  
On ceramic glass models, use only flat-bottomed canners.  
On coil element models, the installation of a Canning Unit Kit  
is recommended. If a kit is not installed, the life of the coil  
element will be shortened. See “Assistance or Service” for  
instructions on how to order.  
3. Lift out the burner bowl.  
For more information, contact your local agricultural  
department. Companies that manufacture home canning  
products can also offer assistance.  
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Cookware  
ELECTRONIC OVEN CONTROL  
IMPORTANT: Do not leave empty cookware on a hot surface  
cooking area, element or surface burner.  
A
B
C D E  
F
Ideal cookware should have a flat bottom, straight sides and a  
well-fitting lid, and the material should be of medium-to-heavy  
thickness.  
Rough finishes may scratch the cooktop or grates. Aluminum and  
copper may be used as a core or base in cookware. However,  
when used as a base they can leave permanent marks on the  
cooktop or grates.  
Cookware material is a factor in how quickly and evenly heat is  
transferred, which affects cooking results. A nonstick finish has  
the same characteristics as its base material. For example,  
aluminum cookware with a nonstick finish will take on the  
properties of aluminum.  
Cookware with nonstick surfaces should not be used under the  
broiler.  
I
H
K
J
G
A. Oven display  
B. Clock  
C. Timer/cancel  
G. Temperature/time  
H. Cook time  
I. Start time  
Use the following chart as a guide for cookware material  
characteristics.  
D. Start/enter (control lock)  
E. Auto clean  
F. Off/cancel  
J. Custom broil  
K. Bake  
COOKWARE  
Aluminum  
CHARACTERISTICS  
Heats quickly and evenly.  
Suitable for all types of cooking.  
Medium or heavy thickness is best for  
most cooking tasks.  
Oven Indicator Lights  
The indicator lights are located along all 4 sides of the display.  
The indicator lights light up or flash when the oven is in one of the  
following modes: Bake, Broil, Clean (on some models), On,  
Start?, Controls Locked, Door Locked (on some models), Delay,  
Timer, Temp, Cook Time, or Start Time.  
Cast iron  
Heats slowly and evenly.  
Good for browning and frying.  
Maintains heat for slow cooking.  
Ceramic or  
Follow manufacturer’s instructions.  
Heats slowly, but unevenly.  
Display  
Ceramic glass  
When power is first supplied to the appliance, “PF” or a flashing  
time will appear on the display. Press OFF/CANCEL to clear.  
Ideal results on low to medium heat  
settings.  
If “PF” or a flashing time appears at any other time, a power  
failure has occurred. Press OFF/CANCEL and reset the clock if  
needed.  
Copper  
Heats very quickly and evenly.  
When the oven is in use, the display shows preheat time or oven  
temperature setting.  
Earthenware  
Follow manufacturer’s instructions.  
Use on low heat settings.  
When the oven is not in use, the display shows the time of day.  
When using Start Time/Cook Time, the display will show either  
hours and minutes, or minutes and seconds.  
Porcelain  
enamel-on-  
steel or cast  
iron  
See stainless steel or cast iron.  
If Start/Enter is not pressed after setting a function, the “Start?”  
oven indicator light will begin flashing after 5 seconds.  
Stainless steel  
Heats quickly, but unevenly.  
Start/Enter  
A core or base of aluminum or copper  
on stainless steel provides even  
heating.  
The Start/Enter pad begins any oven function. If the Start/Enter  
pad is not pressed within 5 seconds after pressing a function  
pad, the “Start?” indicator light will flash as a reminder.  
If Start/Enter is not pressed within 1 minute after pressing a  
function pad, the oven display will return to the time of day mode  
and the programmed function will be canceled.  
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4. Press TIMER CANCEL* anytime to cancel the timer and/or  
stop reminder tones. To cancel the timer during the  
countdown, press TIMER CANCEL* twice.  
Off/Cancel  
The Off/Cancel pad stops any function except the Clock, Timer  
and Control Lock.  
The time can be reset during the countdown by repeating the  
above steps. To display the time of day when the timer is  
counting down, press CLOCK.  
The cooling fan may continue to operate after an oven function  
has been canceled, depending on oven temperature.  
Control Lock  
Clock  
The Control Lock shuts down the control panel pads to avoid  
unintended use of the oven.  
This is a 12-hour clock and does not show a.m. or p.m.  
When the control is locked, only the Clock and Timer pads will  
function.  
To Set:  
Before setting, make sure the oven and Timer are off.  
To Lock/Unlock Control: Before locking, make sure the oven  
and Timer are off. Touch and hold START/ENTER for 5 seconds.  
A single tone will sound, and “LOC” and “LOCK’D” (on some  
models) will appear on the display. “LOC” will also appear  
whenever any command pad is pressed while the control is  
locked.  
1. Press CLOCK.  
2. Press the TEMP/TIME “up” or “down” arrow pad to set the  
time of day.  
3. Press START/ENTER or CLOCK.  
Repeat to unlock. “LOC” and “LOCK’D” (on some models) will  
disappear from the display.  
Tones  
Tones are audible signals, indicating the following:  
Oven Temperature Control  
One tone  
IMPORTANT: Do not use a thermometer to measure oven  
temperature because opening the oven door and element or  
burner cycling may give incorrect readings.  
Valid pad press  
Oven is preheated (long tone)  
Function has been entered  
The oven provides accurate temperatures; however, it may cook  
faster or slower than your previous oven, so the temperature  
calibration can be adjusted.  
Reminder, repeating each minute after the end-of-cycle tones  
A minus sign means the oven will be cooler by the displayed  
amount. The absence of a sign means the oven will be warmer by  
the displayed amount. Use the following chart as a guide.  
Three tones  
Invalid pad press  
Four tones  
ADJUSTMENT °F  
10°F (5°C)  
COOKS FOOD  
...a little more  
...moderately more  
...much more  
End of cycle  
Fahrenheit and Celsius  
20°F (10°C)  
The temperature is preset at Fahrenheit, but can be changed to  
Celsius on some models.  
30°F (15°C)  
To Change: Press and hold CUSTOM BROIL for 5 seconds. A  
tone will sound, and “°C” will appear on the display. Repeat to  
change back to Fahrenheit. To exit mode, press OFF/CANCEL.  
-10°F (-5°C)  
-20°F (-10°C)  
-30°F (-15°C)  
...a little less  
...moderately less  
...much less  
Timer  
The Timer can be set in hours or minutes up to 12 hours and  
59 minutes and counts down the set time.  
To Adjust Oven Temperature Calibration:  
NOTE: The Timer does not start or stop the oven.  
1. Press and hold BAKE for 5 seconds until the oven display  
shows the current calibration, for example “00.”  
To Set:  
1. Press TIMER CANCEL*.  
2. Press the TEMP/TIME “up” or “down” arrow pad to increase  
or to decrease the temperature in 10°F (5°C) amounts. The  
adjustment can be set between 30°F (15°C) and  
-30°F (-15°C).  
The timer oven indicator light will light up. If no action is taken  
after 1 minute, the display will return to the time of day mode.  
2. Press the TEMP/TIME “up” or “down” arrow pad to set the  
NOTE: All temperature adjustments will be displayed in  
Fahrenheit.  
length of time.  
3. Press START/ENTER.  
3. Press START/ENTER.  
When the set time ends, four 1-second tones will sound.  
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To Adjust Oven Temperature Calibration (on models with  
manual oven control):  
1. Make sure the oven temperature control knob is in the Off  
position. Pull oven temperature control knob straight off and  
turn it over.  
OVEN USE  
Odors and smoke are normal when the oven is used the first few  
times, or when it is heavily soiled.  
IMPORTANT: The health of some birds is extremely sensitive to  
the fumes given off. Exposure to the fumes may result in death to  
certain birds. Always move birds to another closed and well-  
ventilated room.  
Aluminum Foil  
IMPORTANT: Do not line the oven bottom with any type of foil,  
liners or cookware because permanent damage will occur to the  
oven bottom finish.  
2. Loosen the locking screws inside the oven temperature  
control knob.  
B
Do not cover entire rack with foil because air must be able to  
move freely for best cooking results.  
To catch spills, place foil on rack below dish. Make sure foil is  
at least ½" (1.3 cm) larger than the dish and that it is turned  
up at the edges.  
Positioning Racks and Bakeware  
A
IMPORTANT: To avoid permanent damage to the porcelain  
finish, do not place food or bakeware directly on the oven door or  
bottom.  
A. Locking screws  
B. Notches  
RACKS  
NOTES:  
3. Adjust temperature.  
To lower the temperature, hold the knob handle firmly and  
turn skirt counterclockwise to move the tooth a notch to the  
left.  
Position racks before turning on the oven.  
Do not move racks with bakeware on them.  
Make sure racks are level.  
To raise the temperature, hold the knob handle firmly and turn  
the skirt clockwise to move the tooth a notch to the right.  
To move a rack, pull it out to the stop position, raise the front  
edge, then lift out. Use the following illustration and chart as a  
guide.  
Each notch equals about 5°F (3°C).  
5
4
3
2
1
B
A
C
A. Notches  
B. Tooth  
C. Skirt  
4. Tighten the locking screws and replace knob.  
10  
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BAKEWARE/  
RESULTS  
RECOMMENDATIONS  
FOOD  
RACK POSITION(S)  
Frozen pies, large roasts, turkeys,  
angel food cakes  
1 or 2  
Stainless steel  
May need to increase baking time.  
Light, golden  
crusts  
Bundt cakes, most quick breads,  
yeast breads, casseroles, meats  
2
Uneven browning  
Cookies, biscuits, muffins, cakes,  
nonfrozen pies  
2 or 3  
Stoneware/Baking  
stone  
Follow manufacturer’s  
instructions.  
Crisp crusts  
BAKEWARE  
Hot air must be able to circulate around food to cook evenly, so  
allow 2" (5 cm) of space around bakeware and oven walls. Use  
the following chart as a guide.  
Ovenproof  
glassware, ceramic  
glass or ceramic  
May need to reduce baking  
temperatures 25°F (15°C).  
Brown, crisp  
crusts  
NUMBEROF POSITION ON RACK  
PAN(S)  
1
Center of rack.  
Meat Thermometer  
2
Side by side or slightly staggered.  
On models without a temperature probe, use a meat  
thermometer to determine doneness of meat, poultry and fish.  
The internal temperature, not appearance, should be used to  
determine doneness. A meat thermometer is not supplied with  
this appliance.  
3 or 4  
Opposite corners on each rack. Make sure  
that no bakeware piece is directly over  
another.  
Insert the thermometer into the center of the thickest portion  
of the meat or inner thigh or breast of poultry. The tip of the  
thermometer should not touch fat, bone or gristle.  
Bakeware  
The bakeware material affects cooking results. Follow  
After reading the thermometer once, push it into the meat  
½" (1.3 cm) more and read again. If the temperature drops,  
cook the meat or poultry longer.  
manufacturer’s recommendations and use the bakeware size  
recommended in the recipe. Use the following chart as a guide.  
Check all meat, poultry and fish in 2 or 3 different places.  
BAKEWARE/  
RESULTS  
RECOMMENDATIONS  
Oven Vent  
Light colored  
aluminum  
Use temperature and time  
recommended in recipe.  
A
Light golden  
crusts  
A
Even browning  
Dark aluminum and  
other bakeware with  
dark, dull and/or  
nonstick finish  
May need to reduce baking  
temperatures 25°F (15°C).  
Use suggested baking time.  
A. Oven vent (ceramic  
glass model)  
A. Oven vent (coil  
element model)  
For pies, breads and casseroles,  
use temperature recommended in  
recipe.  
Brown, crisp  
crusts  
The oven vent releases hot air and moisture from the oven, and  
should not be blocked or covered. Blocking or covering the vent  
will cause poor air circulation, affecting cooking and cleaning  
results. Do not set plastics, paper or other items that could melt  
or burn near the oven vent.  
Place rack in center of oven.  
Insulated cookie  
sheets or baking  
pans  
Place in the bottom third of oven.  
May need to increase baking time.  
On coil element models, the element can be used when the oven  
is in use as long as the cookware does not extend more than  
½" (1.3 cm) over the element.  
Little or no  
bottom browning  
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Baking and Roasting  
Broiling and Custom Broiling  
Before baking and roasting, position racks according to the  
“Positioning Racks and Bakeware” section. When roasting, it is  
not necessary to wait for the oven preheat conditioning time to  
end before putting food in unless recommended in the recipe.  
Broiling uses direct radiant heat to cook food. Changing the  
temperature when Custom Broiling allows more precise control  
when cooking. The lower the temperature, the slower the  
cooking. Thicker cuts and unevenly shaped pieces of meat, fish  
and poultry may cook better at lower broiling temperatures.  
To Bake or Roast:  
1. Press BAKE. The bake oven indicator light will light up.  
2. Set the temperature (optional).  
For best results, use a broiler pan and grid. They are  
designed to drain juices and help avoid spatter and smoke.  
If you would like to purchase a broiler pan, one may be  
ordered. See “Assistance or Service” section to order. Ask for  
Part Number 4396923.  
Press TEMP/TIME “up” or “down” arrow pad to set a  
temperature other than 350°F (177ºC) in 5°F (3ºC) amounts.  
The bake range can be set between 170°F (77ºC) and  
500°F (260ºC).  
For proper draining, do not cover the grid with foil. The  
bottom of the pan may be lined with aluminum foil for easier  
cleaning.  
When the oven temperature is greater than 170°F (77ºC), no  
preheat conditioning time will be shown in the display.  
Trim excess fat to reduce spattering. Slit the remaining fat on  
the edges to avoid curling.  
The preheat conditioning time will not change if the  
temperature is reset before the countdown time ends.  
Pull out oven rack to stop position before turning or removing  
food. Use tongs to turn food to avoid the loss of juices. Very  
thin cuts of fish, poultry or meat may not need to be turned.  
If baking and roasting while the minute timer is counting  
down, the set temperature can be seen for 5 seconds by  
pressing BAKE.  
After broiling, remove the pan from the oven when removing  
the food. Drippings will bake on the pan if left in the heated  
oven, making cleaning more difficult.  
3. Press START/ENTER.  
The oven control automatically sets preheating times based  
on the oven temperature selected.  
Before broiling, position rack according to the Broiling Chart. It is  
not necessary to preheat the oven before putting food in unless  
recommended in the recipe. Position food on grid in the broiler  
pan, then place it in the center of the oven rack. Close the door to  
the broil stop position to ensure proper broiling temperature.  
The temperature can be changed after this step. START/  
ENTER does not need to be pressed again.  
After the oven is preheated and the countdown time is  
finished, a 1-second tone will sound, the ON indicator light  
will go off and the set temperature will appear on the display.  
4. Press OFF/CANCEL when finished.  
Preheating  
After START/ENTER is pressed, the oven will enter a timed  
preheat conditioning. “PrE” and the time countdown will appear  
on the display. When the preheat conditioning time ends, a tone  
will sound and the selected temperature will appear on the  
display.  
To Broil:  
Preheat temperatures are affected by varying factors such as  
room temperature and peak energy usage times. It is normal for  
the temperature showing on the display and the actual oven  
temperature to differ.  
1. Press CUSTOM BROIL. The broil oven indicator light will light  
up.  
2. Press START/ENTER. The On and Heat oven indicator lights  
will light up.  
Waiting an additional 10 minutes after the preheat conditioning  
time ends to put food in the oven is suggested when baking  
foods with leavening ingredients, such as yeast, baking powder,  
baking soda and eggs.  
The temperature setting can be changed any time before or  
after pressing START/ENTER. See “Custom Broiling” section.  
If broiling while the time is counting down, the set broiling  
temperature can be seen for 5 seconds by pressing CUSTOM  
BROIL.  
3. Press OFF/CANCEL when finished.  
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Custom Broiling  
If foods are cooking too fast, press the TEMP/TIME “up” or  
“down” arrow pad until 325°F (163°C) shows on the display.  
Timed Cooking  
1. Press CUSTOM BROIL to broil foods slower from the start of  
WARNING  
Food Poisoning Hazard  
cooking.  
2. Press the TEMP/TIME “up” or “down” arrow pad to enter a  
temperature between 300°F and 500°F (149°C and 260°C).  
Do not let food sit in oven more than one hour before  
or after cooking.  
3. Press START/ENTER.  
4. Press OFF/CANCEL when finished.  
Doing so can result in food poisoning or sickness.  
BROILING CHART  
For best results, place food 3" (7 cm) or more from the broil  
element. Times are guidelines only and may need to be adjusted  
for individual foods and tastes. Recommended rack positions are  
numbered from the bottom (1) to the top (5). For diagram, see the  
“Positioning Racks and Bakeware” section.  
Timed Cooking allows the oven to be set to cook in 2 different  
ways. The oven can be set to start cooking immediately and shut  
off automatically at the end of the cooking time. Or, the oven can  
be set to start at a later time, cook for a specified length of time  
and shut off automatically at the end of the cooking time.  
Foods that require a preheated oven should not be cooked using  
a delayed function.  
COOK TIME  
RACK  
POSITION  
(in minutes)  
FOOD  
Side 1  
Side 2  
To Set a Cook Time:  
1. Press BAKE. The bake oven indicator light will light up.  
2. Set the temperature (optional).  
Steak  
1" (2.5 cm) thick  
medium rare  
medium  
4
4
4
14-15  
15-16  
18-19  
7-8  
Press the TEMP/TIME “up” or “down” arrow pads to enter a  
temperature other than the one displayed.  
8-9  
well-done  
9-10  
3. Press COOK TIME. The cook time oven indicator light will  
light up.  
Ground meat patties*  
³ꢀ₄" (2 cm) thick  
well-done  
4. Press TEMP/TIME “up” or “down” arrow pads to enter the  
length of time to cook.  
4
4
13-14  
20-22  
7-8  
5. Press START/ENTER.  
Pork chops  
1" (2.5 cm) thick  
The display will count down the time.  
10-11  
When the time ends, the oven will shut off automatically and  
“End” will appear on the display.  
Ham slice, precooked  
¹ꢀ₂" (1.25 cm) thick  
4
4
8-10  
5-7  
4-5  
3-4  
6. Press OFF/CANCEL or open the oven door to clear the  
display.  
Frankfurters  
To Set a Delayed Cook Time:  
Before setting, make sure the clock is set to the correct time of  
day. See “Clock” section.  
Lamb chops  
1" (2.5 cm) thick  
4
14-17  
8-9  
1. Press BAKE.  
Chicken  
bone-in pieces  
boneless breasts  
2. Set the temperature (optional).  
3
4
17-20  
11-16  
17-20  
11-16  
Press the TEMP/TIME “up” or “down” arrow pads to enter a  
temperature other than the one displayed.  
Fish Fillets  
3. Press COOK TIME.  
¹ꢀ₄-¹ꢀ₂" (0.6-1.25 cm) thick  
Fish Steaks  
4
4
8-10  
4-5  
8-9  
The cook time oven indicator light will light up.  
1" (2.5 cm) thick  
16-18  
4. Press the TEMP/TIME “up” or “down” arrow pads to enter the  
length of time to cook.  
*Place up to 9 patties, equally spaced, on broiler grid.  
5. Press START TIME.  
The start time/delay oven indicator light will light up.  
6. Press the TEMP/TIME “up” or “down” arrow pads to enter the  
time of day to start.  
7. Press START/ENTER.  
When the start time is reached, the oven will automatically  
turn on.  
The temperature and/or time settings can be changed  
anytime after pressing START/ENTER by repeating steps 2-7.  
When the set cook time ends, the oven will shut off  
automatically and “End” will appear on the display.  
8. Press OFF/CANCEL or open the oven door to clear the  
display.  
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RANGE CARE  
Self-Cleaning Cycle (on some models)  
Prepare Cooktop and Storage Drawer:  
Remove plastic items from the cooktop because they may  
melt.  
WARNING  
Remove all items from the storage drawer.  
How the Cycle Works  
IMPORTANT: The heating and cooling of porcelain on steel in the  
oven may result in discoloring, loss of gloss, hairline cracks and  
popping sounds.  
Burn Hazard  
The Self-Cleaning cycle uses very high temperatures, burning soil  
to a powdery ash.  
Do not touch the oven during the Self-Cleaning cycle.  
Keep children away from oven during  
Self-Cleaning cycle.  
The oven is preset for a 3 hour 30 minute clean cycle, but  
the time can be changed. Suggested clean times are  
2 hours 30 minutes for light soil and between 3 hours 30 minutes  
and 4 hours 30 minutes for average to heavy soil.  
Failure to follow these instructions can result in burns.  
Once the oven has completely cooled, remove ash with a damp  
cloth. Do not wipe down any of the inside surfaces until the oven  
has completely cooled down. Applying a cool, damp cloth to the  
inner door glass before it has cooled completely could result in  
the glass breaking.  
IMPORTANT: The health of some birds is extremely sensitive to  
the fumes given off during the Self-Cleaning cycle. Exposure to  
the fumes may result in death to certain birds. Always move birds  
to another closed and well-ventilated room.  
Self-clean the oven before it becomes heavily soiled. Heavy soil  
results in longer cleaning and more smoke.  
The oven light will not work during the Self-Cleaning cycle.  
Keep the kitchen well-ventilated during the Self-Cleaning cycle to  
help get rid of heat, odors, and smoke.  
To Self-Clean:  
Before self-cleaning, make sure the door is closed completely or  
it will not lock and the cycle will not begin.  
Do not block the oven vent(s) during the Self-Cleaning cycle. Air  
must be able to move freely. Depending on your model, see  
“Oven Vent” or “Oven Vents” section.  
1. Press AUTO CLEAN.  
2. Press the TEMP/TIME “up” or “down” arrow pad to set a  
clean time other than 3 hours 30 minutes. The clean time can  
be set between 2 hours 30 minutes and 4 hours 30 minutes.  
Do not clean, rub, damage or move the oven door gasket. The  
door gasket is essential for a good seal.  
3. Press START/ENTER.  
Prepare Oven:  
Remove the broiler pan, grid, cookware and bakeware and,  
on some models, the temperature probe from the oven.  
The oven door will automatically lock. The ON and DOOR  
LOCKED oven indicator lights will light up. The door will not  
unlock until the oven cools.  
Remove any foil from the oven because it may burn or melt,  
damaging the oven.  
When the cycle is complete and the oven cools, “End” will  
appear on the oven display and the oven indicator lights will  
go off.  
Remove oven racks to keep them shiny and easy to slide.  
See “General Cleaning” section for more information.  
4. Press OFF/CANCEL to clear the oven display.  
Hand clean inside door edge and the 1½" (3.8 cm) area  
around the inside oven cavity frame, being certain not to  
move or bend the gasket. This area does not get hot enough  
during self-cleaning to remove soil. Do not let water, cleaner,  
etc. enter slots on door frame. Use a damp cloth to clean this  
area.  
To Stop Self-Clean anytime:  
Press OFF/CANCEL. If the oven temperature is too high, the door  
will remain locked. It will not unlock until the oven cools.  
Wipe out any loose soil to reduce smoke and avoid damage.  
At high temperatures, foods react with porcelain. Staining,  
etching, pitting or faint white spots can result. This will not  
affect cooking performance.  
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General Cleaning  
IMPORTANT: Before cleaning, make sure all controls are off and  
Heavy soil, dark streaks, specks and discoloration  
the oven and cooktop are cool. Always follow label instructions  
on cleaning products.  
Cooktop Polishing Creme or nonabrasive cleanser:  
Rub product into soil with a damp paper towel or soft cloth.  
Continue rubbing until white film disappears.  
Soap, water and a soft cloth or sponge are suggested first unless  
otherwise noted.  
Burned-on soil  
Cooktop Cleaner and Cooktop Scraper:  
EXTERIOR PORCELAIN ENAMEL SURFACES (on some  
Rub creme into soil with damp paper towel. Hold scraper as  
flat as possible on surface and scrape. Repeat for stubborn  
spots. Polish entire cooktop with creme and paper towel.  
models)  
Food spills containing acids, such as vinegar and tomato, should  
be cleaned as soon as the entire appliance is cool. These spills  
may affect the finish.  
Metal marks from aluminum and copper  
Cooktop Cleaner:  
Cleaning Method:  
Clean as soon as cooktop has cooled down. Rub creme into  
surface with a damp paper towel or soft cloth. Continue  
rubbing until white film disappears. The marks will not totally  
disappear, but after many cleanings they will become less  
noticeable.  
Glass cleaner, mild liquid cleaner or nonabrasive scrubbing  
pad:  
Gently clean around the model and serial number plate  
because scrubbing may remove numbers.  
Tiny scratches and abrasions  
All-Purpose Appliance Cleaner Part Number 31662 (not  
included):  
Cooktop Cleaner:  
See “Assistance or Service” section to order.  
Rub creme into surface with a damp paper towel or soft  
cloth. Continue rubbing until white film disappears. Scratches  
and abrasions do not affect cooking performance, and after  
many cleanings they will become less noticeable.  
STAINLESS STEEL (on some models)  
Do not use steel wool, abrasive powder cleansers, chlorine  
bleach, rust remover or ammonia because damage may occur.  
Cleaning Method:  
Rub in direction of grain to avoid damaging.  
Stainless Steel Cleaner & Polish Part Number 31462 (not  
included): See “Assistance or Service” section to order.  
COOKTOP CONTROLS  
Liquid detergent or all-purpose cleaner: Rinse with clean  
water and dry with soft, lint-free cloth.  
Cleaning Method:  
When replacing knobs, make sure knobs are in the Off position.  
On some models, do not remove seals under knobs.  
Vinegar for hard water spots  
To avoid damage to stainless steel, do not use soap-filled  
scouring pads, abrasive cleaners, Cooktop Polishing Creme,  
steel-wool pads, gritty washcloths or some paper towels.  
Soap and water or dishwasher:  
Pull knobs straight away from control panel to remove.  
Do not use steel wool, abrasive cleansers or oven cleaner.  
Do not soak knobs.  
CERAMIC GLASS (on some models)  
CONTROL PANEL  
Cleaning Method:  
Cleaning Method:  
Always wipe with a clean, wet cloth or sponge and dry thoroughly  
to avoid streaking and staining.  
Glass cleaner and soft cloth or sponge: Apply glass cleaner  
to soft cloth or sponge, not directly on panel.  
Cooktop Cleaner Part Number 31464 is recommended regularly  
to help avoid scratches, pitting and abrasions and to condition  
the cooktop, and can be ordered as an accessory. See  
“Assistance or Service” section to order.  
All-Purpose Appliance Cleaner Part Number 31662 (not  
included):  
See “Assistance or Service” section to order.  
Cooktop Scraper Part Number 3183488 is also recommended for  
stubborn soils, and can be ordered as an accessory. See  
“Assistance or Service” section to order. The Cooktop Scraper  
uses razor blades. Store razor blades out of the reach of  
children.  
Do not use abrasive cleaners, steel-wool pads, gritty washcloths  
or some paper towels. Damage may occur.  
COIL ELEMENTS (on some models)  
Light to moderate soil  
Paper towels or clean damp sponge:  
Cleaning Method:  
Damp cloth: Make sure control knobs are off and elements  
are cool.  
Clean while the cooktop is still warm. You may want to wear  
oven mitts while cleaning the cooktop.  
Do not clean or immerse in water. Soil will burn off when hot.  
For more information, see “Coil Elements and Burner Bowls.”  
Sugary spills (jellies, candy, syrup)  
Cooktop Scraper:  
Clean while the cooktop is still warm. You may want to wear  
oven mitts while cleaning the cooktop.  
Cooktop Polishing Creme and clean damp paper towel:  
Clean as soon as cooktop has cooled down. Rub creme into  
surface with a damp paper towel or soft cloth. Continue  
rubbing until white film disappears.  
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Solution of ¹ꢀ₂ cup (125 mL) ammonia to 1 gal. (3.75 L) water:  
Soak for 20 minutes, then scrub with scouring or steel-wool  
pad.  
BURNER BOWLS (on some models)  
Cleaning Method:  
Chrome only  
Oven cleaner: Follow product label instructions.  
Porcelain enamel only  
Dishwasher  
Solution of ¹ꢀ₂ cup (125 mL) ammonia to 1 gal. (3.75 L) water:  
Soak for 20 minutes, then scrub with stainless steel-wool  
pad.  
Do not clean in the Self-Cleaning cycle.  
Oven cleaner: Follow product label instructions.  
STORAGE DRAWER (on some models)  
Mildly abrasive cleanser: Scrub with wet scouring pad.  
Make sure drawer is cool and empty before cleaning.  
For more information, see “Storage Drawer” section.  
Cleaning Method:  
Porcelain enamel only  
Dishwasher  
Gas Grate and Drip Pan Cleaner Part Number 31617 (not  
included):  
See “Assistance or Service” section to order.  
Mild detergent  
Drawer Liner (on some models)  
Remove all stored items from drawer and lift out drawer liner.  
SURFACE UNDER COOKTOP (on some models)  
Clean with mild detergent.  
All-Purpose Appliance Cleaner Part Number 31662 (not  
included):  
See “Assistance or Service” section to order.  
For more information, see “Lift-up Cooktop” section.  
Cleaning Method:  
Steel-wool pad  
Do not remove the cooktop to avoid product damage.  
WARMING DRAWER and TRAY (on some models)  
Make sure drawer is cool and remove tray.  
OVEN DOOR EXTERIOR  
Cleaning Method:  
Cleaning Method:  
Mild detergent (for both)  
Glass cleaner and a soft cloth or sponge:  
Apply glass cleaner to soft cloth or sponge, not directly on  
panel.  
All-Purpose Appliance Cleaner Part Number 31662 (not  
included):  
See “Assistance or Service” section to order.  
All-Purpose Appliance Cleaner Part Number 31662 (not  
included):  
See “Assistance or Service” section to order.  
Oven Light  
(on some models)  
OVEN CAVITY  
The oven light is a standard 40-watt appliance bulb. It will come  
on when the oven door is open. The oven light will not work  
during the Self-Cleaning cycle. On some models, when the oven  
door is closed, press the manual oven light switch on the  
backguard to turn on and off.  
Food spills should be cleaned when oven cools. At high  
temperatures, foods react with porcelain and staining, etching,  
pitting or faint white spots can result.  
Cleaning Method:  
Before replacing, make sure the oven and cooktop are cool and  
the control knobs are in the off position.  
Self-Cleaning cycle: See “Self-Cleaning Cycle” first.  
Do not use oven cleaners.  
To Replace:  
1. Unplug range or disconnect power.  
OVEN RACKS AND ROASTING RACKS  
Cleaning Method:  
2. Turn the glass bulb cover in the back of the oven  
counterclockwise to remove.  
Self-Cleaning cycle: See “Self-Cleaning Cycle” first. Remove  
racks or they will discolor and become harder to slide. If this  
happens, a light coating of vegetable oil applied to the rack  
guides will help them slide.  
Steel-wool pad  
BROILER PAN AND GRID (on selected models)  
3. Turn bulb counterclockwise to remove from socket.  
4. Replace bulb, then bulb cover by turning clockwise.  
5. Plug in range or reconnect power.  
Cleaning Method:  
Chrome only  
Mildly abrasive cleanser:  
Scrub with wet scouring pad.  
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Oven Door  
Storage Drawer  
For normal range use, it is not suggested to remove the oven  
door. However, if removal is necessary, make sure the oven is off  
and cool. Then, follow these instructions. The oven door is heavy.  
The storage drawer can be removed. Before removing, make sure  
drawer is cool and empty.  
To Remove:  
To Remove:  
1. Open oven door all the way.  
1. Pull the storage drawer straight back past the drawer stop  
notch and the end of the side rails.  
2. Flip up the hinge latch on each side.  
B
A
3. Close the oven door as far as it will shut.  
A. Drawer stop notch  
B. End of side rail  
4. Lift the oven door while holding both sides.  
Continue to push the oven door closed and pull it away from  
the oven door frame.  
2. Lift up the back of the drawer and pull the drawer out.  
To Replace:  
1. Lift up the back of the drawer and place it inside the range in  
its fully forward position.  
2. Lift up the front of the drawer to a level position.  
3. Slowly push the drawer into the range until the drawer side  
rails engage with the gap in the drawer glides.  
A
To Replace:  
1. Insert both hanger arms into the door.  
A. Engage drawer glide.  
4. Once the drawer is fully engaged on both sides, slide the  
drawer back into the closed position.  
NOTE: When you are removing and replacing the storage  
drawer, a slight push may be needed to move the drawer  
stop notch past the drawer glides.  
2. Open the oven door.  
You should hear a “click” as the door is set into place.  
3. Move the hinge levers back to the locked position. Check  
that the door is free to open and close. If it is not, repeat the  
removal and installation procedures.  
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TROUBLESHOOTING  
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.  
Nothing will operate  
Oven temperature too high or too low  
Is the power supply cord unplugged?  
Does the oven temperature calibration need adjustment?  
Plug into a grounded outlet.  
See “Oven Temperature Control” section.  
Has a household fuse blown, or has a circuit breaker  
tripped?  
On some models, does the cooling fan run during BAKE,  
BROIL or CLEAN?  
Replace the fuse or reset the circuit breaker. If the problem  
continues, call an electrician.  
It is normal for the fan to automatically run when the oven is  
in use. This helps cool the electronic control.  
Cooktop will not operate  
Oven indicator lights flash  
Is the control knob set correctly?  
Do the oven indicator lights flash?  
Push in knob before turning to a setting.  
See the “Display” and/or the “Oven Indicator Lights” section.  
If the indicator light(s) keeps flashing, call for service. See  
“Assistance or Service” section.  
On ceramic glass models, is the “Control Lock” set?  
See “Control Lock” section.  
Display shows messages  
Excessive heat around cookware on cooktop  
Is the display showing “PF” or a flashing time?  
There has been a power failure. Clear the display. See  
“Display(s)” section. On some models, reset the clock, if  
needed. See “Clock” section.  
Is the cookware the proper size?  
Use cookware about the same size as the surface cooking  
area, element or surface burner. Cookware should not extend  
more than ½" (1.3 cm) outside the cooking area.  
Is the display showing a letter followed by a number?  
Depending on your model, press OFF/CANCEL, OFF or  
CANCEL/OFF to clear the display. See “Display(s)” section. If  
it reappears, call for service. See “Assistance or Service”  
section.  
Hot Surface indicator light stays on  
Does the Hot Surface indicator light stay on after control  
knob(s) have been turned off?  
See “Cooktop Controls” section.  
Self-Cleaning cycle will not operate  
Cooktop cooking results not what expected  
Is the oven door open?  
Close the oven door all the way.  
Is the proper cookware being used?  
See “Cookware” section.  
Has the function been entered?  
See “Self-Cleaning Cycle” section.  
Is the control knob set to the proper heat level?  
See “Cooktop Controls” section.  
On some models, has a delay start Self-Clean cycle been  
set?  
Is the appliance level?  
Level the appliance. See the Installation Instructions.  
See “Self-Cleaning Cycle” section.  
Has a delay start been set?  
See “Timed Cooking” section.  
Oven will not operate  
Oven cooking results not what expected  
Is the electronic oven control set correctly?  
See “Electronic Oven Controls” section.  
Is the appliance level?  
Level the appliance. See the Installation Instructions.  
Has a delay start been set?  
See “Timed Cooking” section.  
Is the proper temperature set?  
Double-check the recipe in a reliable cookbook.  
On some models, is the Control Lock set?  
See “Control Lock” section.  
Is the proper oven temperature calibration set?  
See “Oven Temperature Control” section.  
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Was the oven preheated?  
Is the proper length of time being used?  
See “Baking and Roasting” section.  
Adjust cooking time.  
Is the proper bakeware being used?  
See “Bakeware” section.  
Has the oven door been opened while cooking?  
Oven peeking releases oven heat and can result in longer  
cooking times.  
Are the racks positioned properly?  
See “Positioning Racks and Bakeware” section.  
Are baked items too brown on the bottom?  
Move rack to higher position in the oven.  
Is there proper air circulation around bakeware?  
See “Positioning Racks and Bakeware” section.  
Are pie crust edges browning early?  
Use aluminum foil to cover the edge of the crust and/or  
reduce baking temperature.  
Is the batter evenly distributed in the pan?  
Check that batter is level in the pan.  
ASSISTANCE OR SERVICE  
Before calling for assistance or service, please check  
Troubleshooting.” It may save you the cost of a service call. If  
you still need help, follow the instructions below.  
Accessories U.S.A.  
To order accessories, call the Whirlpool Customer eXperience  
Center toll free at 1-800-442-9991 and follow the menu prompts.  
Or visit our website at www.whirlpool.com and click on “Buy  
Accessories Online.”  
When calling, please know the purchase date and the complete  
model and serial number of your appliance. This information will  
help us to better respond to your request.  
Canning Unit Kit  
(coil element models)  
If you need replacement parts  
If you need to order replacement parts, we recommend that you  
use only FSP® replacement parts. FSP® replacement parts will fit  
right and work right because they are made with the same  
precision used to build every new ROPER® appliance.  
Order Part Number 242905  
Cooktop Cleaner  
(ceramic glass models)  
To locate FSP® replacement parts in your area, call our Customer  
eXperience Center telephone number or your nearest Whirlpool  
designated service center.  
Order Part Number 31464  
Cooktop Protectant  
Order Part Number 31463  
Call the Customer eXperience Center toll free at:  
1-800-44-ROPER (1-800-447-6737).  
Cooktop Care Kit  
(includes cleaner, protectant, and applicator pads)  
Our consultants provide assistance with:  
Features and specifications on our full line of appliances.  
Order Part Number 31605  
Installation information.  
Cooktop Scraper  
(ceramic glass models)  
Use and maintenance procedures.  
Accessory and repair parts sales.  
Order Part Number 3183488  
Specialized customer assistance (Spanish speaking, hearing  
impaired, limited vision, etc.).  
Stainless Steel Cleaner & Polish  
(stainless steel models)  
Referrals to local dealers, repair parts distributors, and  
service companies. Whirlpool designated service technicians  
are trained to fulfill the product warranty and provide after-  
warranty service, anywhere in the United States.  
Order Part Number 31462  
All-Purpose Appliance Cleaner  
Order Part Number 31662  
To locate the Whirlpool designated service company in your  
area, you can also look in your telephone directory Yellow  
Pages.  
For further assistance  
If you need further assistance, you can write to Whirlpool  
Corporation with any questions or concerns at:  
Roper Brand Home Appliances  
Customer eXperience Center  
553 Benson Road  
Benton Harbor, MI 49022-2692  
Please include a daytime phone number in your correspondence.  
19  
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WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY  
ONE YEAR LIMITED WARRANTY  
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or  
furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for FSP® replacement parts  
and repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company.  
ITEMS WHIRLPOOL WILL NOT PAY FOR  
1. Service calls to correct the installation of your major appliance, to instruct you how to use your major appliance, to replace or repair  
house fuses or to correct house wiring or plumbing.  
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Those consumable parts are excluded from warranty  
coverage.  
3. Repairs when your major appliance is used for other than normal, single-family household use.  
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in  
accordance with electrical or plumbing codes, or use of products not approved by Whirlpool.  
5. Any food loss due to refrigerator or freezer product failures.  
6. Replacement parts or repair labor costs for units operated outside the United States or Canada.  
7. Pickup and delivery. This major appliance is designed to be repaired in the home.  
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
9. Expenses for travel and transportation for product service in remote locations.  
10. The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with  
published installation instructions.  
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES  
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED  
HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,  
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR  
INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION  
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES  
YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE  
TO PROVINCE.  
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Whirlpool dealer to determine if  
another warranty applies.  
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” additional help  
can be found by checking the “Assistance or Service” section or by calling Whirlpool. In the U.S.A., call 1-800-253-1301. In Canada,  
call 1-800-807-6777.  
8/05  
Keep this book and your sales slip together for future  
reference. You must provide proof of purchase or installation  
date for in-warranty service.  
Write down the following information about your major appliance  
to better help you obtain assistance or service if you ever need it.  
You will need to know your complete model number and serial  
number. You can find this information on the model and serial  
number label located on the product.  
Dealer name____________________________________________________  
Address________________________________________________________  
Phone number__________________________________________________  
Model number __________________________________________________  
Serial number __________________________________________________  
Purchase date __________________________________________________  
W10017690  
© 2005 Whirlpool Corporation.  
12/05  
Printed in U.S.A.  
All rights reserved.  
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.  
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