Roland Printer PNC 5000 User Guide

USER'S MANUAL  
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Table of Contents  
Thank you very much for purchasing the <Color CAMM> Model PNC-5000.  
• To ensure correct and safe usage with a full understanding of this product's performance, please be sure to read through this  
manual completely and store it in a safe location.  
• Unauthorized copying or transferal, in whole or in part, of this manual is prohibited.  
• The contents of this operation manual and the specifications of this product are subject to change without notice.  
• The operation manual and the product have been prepared and tested as much as possible. If you find any misprint or error,  
please inform us.  
Table of Contents  
Typographic Conventions ..........................................................................................................................2  
To Ensure Safe Use................................................................................................................2  
About the Labels Affixed to the Unit ...............................................................2  
To Ensure Correct Use .............................................................................................................................2  
1 Checking Supplied Items ......................................................................................................................3  
2 Part Names and Functions ...................................................................................................................3  
2-1 Front View .......................................................................................................................................3  
2-2 Rear View........................................................................................................................................3  
2-3 Operation Panel .............................................................................................................................4  
3 Set-up and Connections .......................................................................................................................5  
4 What the PNC-5000 Can Do..................................................................................................................5  
5 Basic Operation.......................................................................................................................................6  
5-1 DIP Switch Settings .......................................................................................................................6  
5-2 Powering On ...................................................................................................................................6  
5-3 Installing/Removing a Blade.........................................................................................................7  
5-4 Installing a Ribbon Cartridge........................................................................................................8  
5-5 Loading/Removing the Material ...................................................................................................9  
5-6 Downloading Printing/Cutting Data .............................................................................................9  
5-7 Pausing Operations .................................................................................................................... 10  
5-8 Removing and Reloading a Printed Material for Cutting ...................................................... 10  
5-9 Cutting Test to Check Cutter Force ...........................................................................................11  
5-10 Performing a Self-test .................................................................................................................11  
5-11 Powering Off .................................................................................................................................11  
6 Printing and Cutting Samples .......................................................................................................... 12  
7 About the Printing/Cutting Area....................................................................................................... 13  
8 About the Blade .................................................................................................................................... 13  
9 Care and Maintenance ........................................................................................................................ 14  
10 What to Do If... ...................................................................................................................................... 14  
11 Specifications of PNC-5000............................................................................................................... 17  
Clipart used this manual is from CorelDRAWTM  
Copyright © 1995 ROLAND DG CORPORATION  
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1
Typographic Conventions / To Ensure Safe Use  
This indicates a point requiring particular care to ensure safe use of the product.  
Typographic  
Conventions  
:
:
:
:
Failure to heed this message will result in serious injury or death.  
Failure to heed this message may result in serious injury or death.  
Failure to heed this message may result in minor injury.  
This manual uses typographic conventions  
which are outlined at the right.  
NOTICE  
Indicates important information to prevent machine breakdown or  
malfunction and ensure correct use.  
:
Indicates a handy tip or advice regarding use.  
To Ensure Safe Use  
Never disassemble or  
modify this product.  
Handle the power cord with care.  
Ensure the safety of the area  
around the platen before  
switching on the power.  
When pulling the  
power cord from an  
electrical socket, be  
sure to grip the plug.  
Do not step on or damage the power  
cord, or allow heavy objects to be placed  
atop it. Failure to heed may result in  
electrocution  
The carriage moves simultaneously  
when the power is switched on.  
ON  
or fire.  
Do not allow liquids, metal  
objects or flammables  
inside the machine.  
Do not install in an  
unstable or high location.  
Handle the blade  
with care.  
Do not inadvertently  
allow the hands, hair, or  
necktie near the carriage  
while in operation.  
Do not place hands  
near the platen while  
in operation.  
Do not install the machine on  
the edge of a table, or it may  
fall.  
Fire or breakdown may result.  
About the Labels  
Affixed to the Unit  
These labels are affixed to the body of this product.  
The following figure describes the location.  
Do not allow the hands near  
the platen while in operation.  
Rating plate  
To Ensure Correct Use  
NOTICE  
NOTICE  
NOTICE  
NOTICE  
This product is a  
precision instrument and  
must be handled with  
care.  
Do not install in an area  
subject to dust, high  
humidity or poor  
ventilation.  
Do not connect to an AC  
outlet that supplies other  
than the specified  
voltage.  
When the unit is not in use  
for an extended period,  
detach the electrical plug  
from the AC outlet.  
100 V 117 V 220 V  
3
240 V  
240 V  
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2
1 Checking Supplied Items / 2 Part Names and Functions  
1 Checking Supplied Items  
Check the following to make sure that you received all the items that were shipped along with the unit.  
• Power Cord  
• Blade (Carbide)  
• Roller Base  
• Material for Test Cuts  
• Head Cleaner  
• Hexagonal Screw Driver  
: 1  
: 1  
: 1  
: 1  
: 1  
: 1  
• Thermal transfer ribbon cartridge  
• Blade Holder  
• Cutter Tool  
• Alignment Tool  
• Cleaning Sheet for Printing Head  
• User's Manual  
: 1  
: 1  
: 1  
: 1  
: 1  
: 1  
2 Part Names and Functions  
2-1 Front View  
Cutting Carriage  
The blade holder is mounted here.  
Printing Carriage  
The ribbon cartridge is mounted here.  
Pinch Roller (Right)  
This presses the material against the grit roller.  
Pinch Roller (Left)  
Press material against the grit roller. When loading  
material, place the left roller inside the left edge of the  
material to correctly track it through the machine.  
Serial (RS-232C) Input Connector  
In a serial configuration, connect the serial cable here.  
This cable carries data to your computer.  
Platen  
Parallel (Centronics)  
Input Connector  
In a parallel configuration,  
connect the parallel cable  
here. This cable carries  
data to your computer.  
Grit Roller (Left)  
Guide Line  
Align the material with these lines when loading.  
DIP Switches  
Used to make various  
settings.  
Grit Roller (Right)  
Cutter Force Control Slider  
Sets the down force for the cutting tool.  
Operation Panel  
2-2 Rear View  
Power Connector (AC IN)  
This connector accepts standard AC  
power cord.  
Guide Line  
Align the material with  
these lines when loading.  
Power Switch  
Sheet Loading Lever  
Used to raise or lower the pinch rollers  
when loading or unloading material.  
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3
2 Part Names and Functions  
2-3 Operation Panel  
SETUP LED  
SETUP Key  
Lights when the SETUP key is pressed.  
Operations can be performed when lighted.  
Pressing this key after loading material detects  
the position of the pinch rollers and automati-  
cally determines the area for printing or cutting.  
Also, pressing this key after using the PAUSE  
key to temporarily stop an operation in progress  
will delete the data that has been sent to the  
PNC-5000 from the computer. This key must be  
pressed in order to begin printing or cutting.  
PAUSE LED  
Lights when the PAUSE key is pressed to stop  
the PNC-5000 temporarily.  
BASE POINT SET LED  
Lights when the base point is set.  
PAUSE Key  
When pressed once, this key temporarily halts  
operation in progress. Pressing this key again  
releases the paused state.  
ALIGN POINT SET LED  
Lights when the align point is set.  
BASE POINT SET Key  
When material has been reloaded, pressing this  
key sets the base point (the crop-mark position  
at the front-right edge of the material). For  
more details, see section “5-8 Removing and  
Reloading Printed Material for Cutting.”  
TEST Key  
Executes a cutting test to check material  
characteristics, cut quality, and suitable  
pressure for the blade.  
ALIGN POINT SET Key  
When material has been reloaded, pressing this  
key sets the align point (the crop-mark  
TOOL UP/DOWN Key  
Moves the tool move up or down.  
position at the front-left edge of the material).  
For more details, see section “5-8 Removing  
and Reloading Printed Material for Cutting.”  
POWER/ERROR LED  
Lights when the power is switched on and  
flashes when an error is generated.  
(Cursor Keys)  
Pressing the  
,
,
, and  
keys causes  
the tool or material to move in the specified  
direction.  
The SETUP LED and POWER/ERROR LED blink simultaneously.  
The SETUP LED and POWER/ERROR LED blink simultaneously if material is not loaded correctly. See “5-5 Loading/Removing  
Material” for an explanation of how to load material.  
The PAUSE LED and POWER/ERROR LED blink simultaneously.  
The PAUSE LED and POWER/ERROR LED blink simultaneously if no ribbon cartridge is installed, or if the ink ribbon has run out.  
For more details, see “5-4 Installing a Ribbon Cartridge.”  
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4
3 Set-up and Connections / 4 What the PNC-5000 Can Do  
3 Set-up and Connections  
When arranging setup space for the PNC-5000, make sure you have a space that is at least 905 mm (35-11/16") wide, 500 mm (19-11/  
16") in depth, and 220 mm (8-11/16") in height. Since the material moves during printing and cutting, make sure the unit is placed on a  
stable, sturdy surface. Also make sure there is nothing that can block the material at both front and rear.  
NOTICE  
• Avoid installing the PNC-5000 in the following conditions, as this may result in damage to the machine.  
Avoid places subject to strong electrical noise.  
Avoid excessively dusty or damp places.  
Never leave the unit in a place that is subject to direct sunlight or extreme temperatures.  
Because it is normal for this device to emit heat when in operation, never place it in an area with poor ventilation.  
• Do not try to pick up or move the PNC-5000 by grasping the top area of the unit. Be sure to use both hands to grip the PNC-5000  
securely on the left and right sides.  
• Always make sure that the power is off on both the computer and the PNC-5000 whenever any cables are connected or discon-  
nected.  
• Ensure that the power supply voltage in within ±10% of the machine's rated voltage.  
Cables are available separately. One which you are sure matches  
the model of computer being used should be selected.  
Power  
connector  
Power outlet  
Serial interface cable  
Serial connector  
or  
parallel connector  
Power cord  
Parallel input connector  
Serial input connector  
Parallel interface cable  
4 Here’s What the PNC-5000 Can Do  
• Print color graphics on vinyl film and other materials.  
• Custom cut vinyl film and other materials.  
• Print color graphics on vinyl film and other materials, and then immediately custom cut the material.  
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5
5 Basic Operation  
5 Basic Operation  
5-1 DIP Switch Settings  
DIP switch  
SW-1  
Function  
Baud rate  
OFF  
9600  
ON  
19200  
NOTICE  
DIP switches settings must be made only  
when the power is turned off.  
SW-2  
Parity  
Disable  
ODD  
Enable  
EVEN  
XON/XOFF  
Enable  
Enable  
0.5*  
SW-3  
Parity  
SW-4  
Handshake  
Front edge sense  
Cut sheet mode  
Blade offset  
Hardwire  
Disable  
Disable  
0.25  
SW-5  
SW-6  
SW-7  
SW-8  
Long output mode Light  
Heavy  
ON  
SW-9  
Crop mark mode  
(Not Used)  
OFF  
SW-10  
* Option required; please consult your dealer.  
All DIP switches are set to OFF when shipped from the factory.  
The DIP switches are located on the right face of the unit, near the bottom.  
SW-1–4 : Sets the communication parameters for a serial connection. When the PNC-5000 is connected to the computer through the  
serial port, be sure that the communication parameters for SW-1 to SW-4 are set correctly, matching the computer port  
settings.  
(Data length is fixed to 8 bits.)  
SW-5 : Detects automatically the front edge of loaded material. To detect the front edge of loaded material, set SW-5 to ON (en-  
abled).  
SW-6 : Detects length of cut material automatically. Switch to ON (enabled) when loading sheet material, and OFF (disabled) when  
loading roll material.  
SW-7 : Sets the amount of offset for the cutter blade. Set to OFF when using a tool with a blade offset of 0.25 mm, or to ON when  
using a tool with a blade offset of 0.5 mm.  
SW-8 : Sets the weight of the material. SW-8, which controls the material weight, should normally be set to OFF (light). Cutting  
speed slows down when switch is turned ON, but the force used to move the material and the blade increases.  
SW-9 : Switch on if wish for crop marks to be printed automatically. Switch off to avoid crop marks.  
5-2 Powering On  
When the power switch is pressed to power on the unit, the  
tool carriage moves. Use caution to ensure that your hands or  
other objects do not become caught in the moving parts.  
Press the side of the  
switch marked “ | ”.  
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6
5 Basic Operation  
5-3 Installing/Removing a Blade  
NOTICE  
Do not touch the tip of the blade. This could impair the cutting performance of the blade.  
Installation  
Insert blade into the blade holder until it  
snaps into place with an audible click.  
2)Support the tool-securing screw from below and install the blade  
holder.  
* Insert the blade holder until the collar is flush with the carriage.  
1
2
Push-pin  
Cutting carriage  
Blade holder  
3) Tighten  
1) Loosen  
Blade  
Tool-securing screw  
When stock vinyl film is to  
be cut, tighten the cap all  
the way (2.5 mm (about  
0.1") of blade extension).  
Tighten the cap until  
gap is eliminated  
Adjusting the  
Cutter Blade  
Amount of cutter blade  
extension: 2.5 mm (about  
0.1") (maximum length)  
Turn the cap as  
shown by the arrow  
Blade adjustment may be necessary when:  
- cutting material whose carrier paper is thinner than the material itself  
- cutting material with no carrier paper  
1)  
2)  
Amount of cutter  
blade extension  
Gap  
Thickness of the  
sheet portion  
Amount of cutter blade  
extension: 0 mm  
Turn the cap as  
shown by the arrow  
Turn the cap as shown by the  
arrow to align the tip of the  
blade with the tip of the cap  
Thickness of the carrier paper  
NOTICE  
When cutting is performed after printing, the cap tip of the blade holder may scratch the printed surface. If this is the case,  
lengthen the cutter blade extension.  
Removal  
2)Remove the blade holder from  
the cutting carriage.  
Push-pin  
1
2
Press the push-pin and  
remove the blade from  
the blade holder.  
Blade holder  
Cutting carriage  
1) Loosen  
Tool-securing screw  
Blade  
Leave the tool-securing screw loose. Tightening the screw makes  
it more difficult to install the blade holder.  
If a blade was used, wipe the blade with a soft cloth to  
remove any material that may cling to it.  
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7
5 Basic Operation  
5-4 Installing a Ribbon Cartridge  
NOTICE  
• A used ribbon cartridge cannot be reused. Do not attempt to turn over and reinstall a used ribbon cartridge, or to rewind the ink  
ribbon and reuse the cartridge.  
• If a single-color ink ribbon has been used for printing, do not attempt to print overtop of this with a four-color ink ribbon or an ink  
ribbon of a different color.  
• Before starting to print, make sure that a ribbon cartridge of the desired color has been installed.  
Remove Excess Slack from the Ink Ribbon  
The ink ribbon may show some slack when the stopper  
2)Install the ribbon  
has been removed from the ribbon cartridge. If this is the  
cartridge.  
case, the slack should be taken up before the ribbon  
cartridge is installed.  
1) Open the  
cover.  
Use your finger or a  
pen to take up excess  
slack in the ink ribbon.  
Printing head  
Ink ribbon  
3) Close the  
cover.  
Take care to ensure that the  
ink ribbon does not catch on  
the printing head.  
Take care to ensure  
that the ink ribbon is  
not pinched when the  
cover is closed.  
Remove the stopper  
Changing the ribbon cartridge while printing is in progress  
1) Press the PAUSE key to stop operation of the PNC-5000.  
2) Remove the ribbon cartridge.  
The PAUSE LED and POWER/ERROR LED will blink simultaneously.  
3) Install the second ribbon cartridge, then press the PAUSE key again.  
If the ink ribbon runs out while printing  
1) If the ink ribbon runs out during printing, operation stops.  
The PAUSE LED and POWER/ERROR LED will blink simultaneously.  
2) Remove the old ribbon cartridge.  
3) Install a new ribbon cartridge, then press the PAUSE key. (Be sure to install an ink ribbon of the same type as the old one.)  
If the PAUSE LED and POWER/ERROR LED blink simultaneously  
These two LEDs will blink simultaneously if the ink ribbon has been removed, or if the ink ribbon has been used up.  
In this case, remove the old ink ribbon (if one is present) and install a new ink ribbon, then press the PAUSE key.  
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8
5 Basic Operation  
5-5 Loading/Removing the Material  
Loading the Material  
Material with a width (horizontal dimension) of 279.4 mm (11") to 406.4 mm (16") can be loaded.  
Any length (vertical dimension) of 110 mm (4-3/8") or more is acceptable.  
• The tool carriage moves when the SETUP key is pressed. Take care to ensure that your hands or other objects do not  
get caught in the moving parts.  
• A soiled material may impair printing accuracy. If dirt or oils from the hand are transferred to the material when it is  
loaded, use a cloth moistened with alcohol to wipe the material clean before printing.  
NOTICE  
Never move the tool carriage by hand. Damage and poor performance may result.  
1) Lower the sheet loading levers to raise the  
pinch rollers.  
5) Move the left-hand pinch roller to align  
it with the edge of the materials.  
1
2) Makes sure the right-hand pinch roller is  
positioned above the right-hand grit roller.  
If it is not, move the right-hand pinch roller  
to the right until the two rollers touch.  
3) Pass the material between the pinch rollers  
and the grit roller.  
* Before attempting to move the pinch roller, be  
sure to lower the sheet loading lever.  
Inner side of the material  
4) Align with the guide lines  
Pull out the length to be used  
from the roll material  
When using roll material  
1) Set the accessory roller base in back of the unit.  
2) Pass the end of the material between the pinch rollers and  
the grit rollers so that it extends from the front of the unit.  
Roll material  
* Place the Roller base parallel to the unit.  
Roller base  
Rear  
Front  
Raise  
Press the SETUP key.  
2
3
The SETUP LED  
lights up  
Sheet loading lever  
Removal  
* To remove a portion that has been print or cut on roll material, use the cutter tool included with the PNC-5000.  
Press the SETUP key.  
1
2
Lower  
The SETUP LED  
goes out  
Sheet loading lever  
The carriages moves to the left edge of  
the printing/cutting area.  
Remove the material.  
5-6 Downloading Printing/Cutting Data  
The unit will begin printing/cutting when it receives printing/cutting data sent from the computer.  
For further details, refer to the user's manual provided with your software.  
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9
5 Basic Operation  
5-7 Pausing Operations  
If you want to stop the PNC-5000 momentarily while it is printing or cutting, follow the procedure described below.  
Press the PAUSE key.  
To resume printing or cutting To Terminate printing or cutting  
1
2
1) Halt transmission of printing or cutting instructions  
from the computer.  
Press the PAUSE key.  
The PAUSE LED  
lights up  
2) Press the SETUP key.  
The PAUSE LED  
goes out  
The SETUP LED goes out  
Printing or cutting is paused.  
Printing or cutting instructions already sent  
from the computer to the PNC-5000 are  
deleted, and operation stops.  
Printing or cutting is resumes.  
5-8Removing and Reloading Printed Material for Cutting  
Send the printing data from  
the computer.  
1
3
Rear  
Switch off the power,  
and set DIP switch  
SW-9 to ON.  
Front  
Before data output begins, two crop  
marks are automatically printed on the  
left and right areas at the front edge of  
the material.  
Switch on the power, load the  
2
5
alignment tool, ribbon  
cartridge, and material, then  
press the SETUP key.  
(The alignment tool is installed  
on the cutting carriage in the  
same way as a blade holder.)  
When printing is finished press the SETUP key, remove the material and carry  
out lamination (or whatever further processing needs to be done).  
When done, reload the material in the same position used for printing, and press  
the SETUP key. (The SETUP LED goes out.)  
4
2) Set the align point  
Use the cursor keys to  
move the tip of the  
1) Set the base point  
Rear  
Use the cursor keys to  
move the tip of the  
alignment tool to the  
square crop mark at the  
lower left area of the  
material, then press the  
ALIGN POINT SET key.  
alignment tool to the  
square crop mark at the  
lower right area of the  
material, then press the  
BASE POINT SET key.  
Front  
The ALIGN POINT SET LED lights up  
The BASE POINT SET LED lights up  
2)  
1)  
Remove the alignment tool from the cutting carriage and install a blade.  
Send the cutting data from the computer.  
6
7
NOTICE  
When reloading material, be sure to make the settings described above. Crop marks or other marks that have been set with  
application software cannot be used.  
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10  
5 Basic Operation  
5-9 Cutting Test to Check Cutter Force  
Before cutting, you may wish to perform a “cutting test” to learn whether the unit cut satisfactorily. If cutting is to be continued on the  
same material, there is no need to perform a cutting test.  
Move the cutter force control slider all the way to the left (minimum cutter force).  
Press the TEST key.  
Use the  
keys to move the tool  
carriage to the position on  
the material where the  
,
,
, and  
1
2
cutting test is to be executed.  
* Note that an area of approximately 2 square centimeters (a little less than a square inch) is  
required to make a test cut.  
Cutting test starts.  
1) First peel off the round section (shaded as shown  
).  
Peel off first  
3
When it can be peeled by itself, without disturbing the square, the cutter force is set  
appropriately.  
2) Next, peel off the square, and look at the backing behind it.  
The optimum blade pressure is correct if you can clearly make out the lines left by the blade.  
Then peel  
this off  
Adjust the cutter force control slider until results as shown above are obtained.  
(Gradually increase the cutter force until you reach the optimum level.)  
Origin (when  
using roll material)  
5-10 Performing a Self-test  
The PNC-5000 is equipped with a “self-test” function to allow you to check whether or not it is capable of operating normally. If the  
PNC-5000 is not performing correctly, follow the steps below to perform a self-test.  
A computer is not required in order to carry out the self-test.  
Install a blade and ribbon cartridge  
in the PNC-5000.  
Performing a cutting test.  
Load the material, and press the SETUP key.  
1
2
3
Operations is normal if the figure shown at below.  
Hold down the  
key on the panel  
while you turn the power on.  
+
NOTICE  
5-11 Powering  
Off  
• Do not switch off the power while the  
printing head is lowered. Doing so  
may damage the head and impair  
printing performance.  
Printing head is lowered  
Ribbon cartridge  
Platen  
Press the side of  
the switch marked  
with “  
”.  
• When the unit is not in use, keep the pinch rollers raised. The pinch rollers may be  
deformed if left engaged.  
• If you do not intend to use the unit for an extended period of time, disconnect the  
unit from the power outlet.  
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11  
6 Printing and Cutting Samples  
6 Printing and Cutting Samples  
Removing the blank space surrounding a picture  
Cutting outline  
Material  
Stick  
Adding color to a border  
Cutting outline  
Stick  
Material  
Correcting Line Pitch  
Line pitch: Correct  
Line pitch is too narrow, and ink  
overlaps.  
Line pitch is too wide, and spaces  
appear between lines.  
Line-pitch correction:  
Line-pitch correction:  
Set to “Wide” or “Extra Wide”  
Set to “Narrow” or “Extra Narrow”  
How to Correct Line Pitch  
Hold down the SETUP key and switch on the  
power.  
Default  
Line-pitch  
correction  
Extra wide  
Wide  
Narrow Extra narrow  
Pressing the  
or  
key changes the pattern  
(
no correction)  
in which the PAUSE LED, BASE POINT SET  
LED, and ALIGN POINT SET LED light up.  
This pattern indicates the current line pitch.  
Use the table at right as a reference to press the  
Lighted  
Blinking  
Dark  
Dark  
Dark  
and  
keys and make the desired line-  
Dark  
Blinking  
Lighted  
Dark  
Blinking  
Blinking  
Dark  
LED  
display  
pattern  
pitch setting. After making the setting, press  
the SETUP key (the SETUP LED will light  
up). (If material is not loaded, be sure to load  
one before pressing the SETUP key.) The  
setting that has been made is stored in memory  
even after the power is switched off. To  
change the setting, simply repeat the procedure  
just described.  
Dark  
Dark  
Lighted  
* Distance accuracy cannot be guaranteed when  
line-pitch correction has been performed.  
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12  
6 Printing and Cutting Samples / 7 About the  
Printing/Cutting Area / 8 About the Blade  
Printing with a width of 210 mm or more (using a 4-color ribbon cartridge)  
381 mm (15") (maximum printing/cutting width)  
210 mm (8-1/4") (length of the ink ribbon)  
171 mm (6-11/16")  
OK  
No good  
Take steps to ensure that the  
printing data does not overlap  
with the ink-ribbon seam  
Ink-ribbon seam  
7 About the Printing/Cutting Area  
Factory default  
When DIP switch SW-5 (front  
edge sense) is ON (enabled)  
Pinch roller (left)  
When DIP switch SW-6 (cut  
sheet mode) is ON (enabled)  
Pinch roller  
50 mm (2")  
(left)  
Pinch roller (left)  
12.5  
mm  
(1/2")  
12.5  
mm  
(1/2")  
110 mm (4-3/8")  
or more  
6.5 mm  
(5/16")  
25 mm (1")  
6.5 mm  
(5/16")  
25 mm (1") or more  
12.5  
mm  
(1/2")  
..... Printing/Cutting area  
6.5 mm  
(5/16")  
25 mm (1")  
8 About the Blade  
If the blade becomes dull  
When the blade starts to lose its sharpness, try gradually increasing the cutter force.  
Increasing the cutter force temporarily allows the blade to perform better. However, once the blade is dull, it is time to replace it.  
Average blade life  
The life of a blade varies, depending on the amount of cutting it performs.  
The total cutting length can vary considerably, depending on the thickness, toughness, and type of adhesive of the cut material. Set an  
appropriate cutter force, one that is well matched to the material and the hardness of the blade. This will extend the life of the blade.  
Excessive cutter forces can cause the blade to wear out quickly. Care should be taken.  
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13  
9 Care and Maintenance / 10 What to Do If...  
9 Care and Maintenance  
NOTICE  
• Be sure to turn off the power to the PNC-5000 before cleaning.  
• Never attempt to oil or lubricate the mechanism.  
Cleaning the main unit  
For routine cleaning, use a soft piece of cloth.  
Printing head  
Cleaning the printing head  
NOTICE  
Drops of cleaning fluid may spray out when the cap is opened. Hold away from the  
platen when opening the cap. The platen may be discolored by any cleaning fluid  
that comes in contact with it. (The cleaning fluid is non-toxic.)  
Open the cover and remove the ribbon cartridge.  
To remove any soiling on the printing head, use a head cleaner included with the PNC-5000.  
After cleaning, refer to “5-10 Performing a Self-test” to check operation and make  
sure that the PNC-5000 is working correctly.  
* If high-quality printing is desired, the printing head should always be kept  
clean to prevent buildup of grime.  
Cleaning the platen  
If the platen becomes soiled, wipe it clean with a dry, soft cloth.  
Do not wipe with a head cleaner or alcohol.  
Use care when cleaning to avoid damaging the surface of the platen. Damage to the platen may impair the accuracy of printing.  
10 What to Do If...  
If you want to completely stop the operation of the PNC-5000, turn off the power switch.  
If the PNC-5000 doesn't run...  
Is the PNC-5000 power on?  
Turn on the power. (See “5-2 Powering On” .)  
Is the unit in SETUP status (the  
SETUP LED is lit)?  
If the SETUP LED is not illuminated, make sure the material is loaded correctly  
and press the SETUP key to illuminate the SETUP LED.  
Is the PAUSE LED illuminated?  
If the PAUSE key has been pressed and the PAUSE LED is lighted, the unit has  
been paused (see “5-7 Pausing Operations” ).  
To resume printing or cutting, press the PAUSE key again. The PAUSE LED is  
extinguished, and printing or cutting resumes.  
To terminate printing or cutting, first stop the transmission of printing or cutting  
instructions from the computer to the PNC-5000. Then press the SETUP key.  
This deletes the printing or cutting instructions that have already been sent from  
the computer to the PNC-5000, and printing or cutting is stopped.  
If operation is still not correct when the next batch of data is sent after printing or  
cutting, or cutting has been stopped, switch the power off and then on again.  
If connected via the serial port, do the Set the DIP switches correctly (see “5-1 DIP Switch Settings” .)  
communication parameters for the  
PNC-5000 match those of the  
computer?  
Is the computer set up correctly?  
Check the following items:  
• DIP switches  
• Memory switches • Interface board  
• Communication parameters  
• Other settings  
Read the computer user’s manual and set it up correctly.  
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14  
10 What to Do If...  
Are the computer and the PNC-5000  
linked with the right cable?  
The type of cable you need is determined by your computer and the software you  
are using. Even if the computer is the same, running different software may require  
a different cable. Use the cable specified in your software.  
Is the cable making a secure connec-  
tion?  
Connect securely. (See “3 Set-up and Connections” .)  
Is the OS set up correctly?  
Check the following items:  
• Output port selection  
• Output port open  
• Other settings  
• Output device selection  
• Communication parameters  
Check the OS user’s manual and set it up correctly.  
Are the application software settings  
correct?  
Check the following items:  
• Output device specifications (select a device name that matches the instruc-  
tion system. If the wrong device is selected an incorrect instruction may be  
output, resulting in an error).  
• Communication parameters  
• Other settings  
Check the software user’s manual and set it up correctly.  
Are the settings for the driver software If you are using driver software for output on the PNC-5000, then make the  
correct?  
settings for the correct driver in the computer. Select the PNC-5000 as the output  
device.  
Clean, attractive printing is impossible  
Is the printing head dirty?  
Clean the printing head (see “9 Care and Maintenance”).  
NOTICE  
If cleaning will not improve the printing quality, the printing head might  
reach to the end of its life.  
Contact your dealer for replacement of the printing head.  
Is the surface of the platen dirty or  
scratched?  
Clean the platen (see “9 Care and Maintenance”).  
Remove superficial soiling, then load the material.  
Is the material dirty?  
Is the material damaged?  
Clean, attractive printing is not possible if the material is damaged or warped.  
Use care to keep materials from being damaged while in storage.  
The Material is not cut properly  
Are the blade and blade holder installed  
correctly and securely?  
Install these so that there is no looseness (see “5-3 Installing/Removing a Blade” ).  
Is the blade chipped?  
If it is, replace it with a new one (see “5-3 Installing/Removing a Blade” ).  
Check if there are any dirty deposits on the If dirty, remove and clean the blade.  
blade.  
Make sure you are using an appropriate  
cutter force setting.  
Perform a “cutting test,” then adjust the cutter force slider as necessary to obtain  
the optimum cutter force (see “5-9 Cutting Test to Check Cutter force”).  
When cutting a thick material, set DIP switch SW-7 to ON (heavy). (See “5-1 DIP Switch Settings” .)  
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15  
10 What to Do If...  
The material slips away from the pinch rollers during operation  
Are the sheet loading levers on both the  
left and right sides raised?  
If a sheet loading lever has not been raised, then the material has not been secured  
in place. Make sure that the pinch rollers on the left and right sides are within the  
boundaries of the material, and raise the sheet loading levers. (See “5-5 Loading/  
Removing the Material” .)  
Make sure the material is parallel with the grit roller.  
If the front edge of the material rests at an angle, cut off the odd-shaped part to make it straight. Then align it so that it is parallel with  
the grit roller.  
If the material is to be advanced over a long distance, moving the movable pinch roller inward slightly can help prevent the material  
from becoming dislodged. Also, after loading the material, it is recommended that you carry out an alignment test by using the  
key to advance the material by the amount that will be used for printing or cutting. Make sure that the material travels correctly  
through the machine.  
If roll material is used, print or cut only after first pulling out the amount of material that is to be used. The PNC-5000 is not designed  
to pull material off rolls.  
Make sure that the left and right edges of the material do not touch the inner surfaces of the PNC-5000 during operation. Such contact  
may damage the material, and could also make it impossible to advance the material–thus causing it to slip.  
The POWER/ERROR LED is blinking  
Are the application software settings  
correct?  
Check the following items:  
• Output device specifications (select a device name that matches the instruc-  
tion system. If the wrong device is selected an incorrect instruction may be  
output, resulting in an error).  
• Communication parameters  
• Other settings  
Check the software user’s manual and set it up correctly.  
If connected via the serial port, do the  
communication parameters for the PNC-  
5000 match those of the computer?  
Set the DIP switches correctly (see “5-1 DIP Switch Settings” .)  
PAUSE LED and POWER/ERROR LED blink simultaneously  
Is the ribbon cartridge installed correctly?  
Install the ribbon cartridge correctly on the printing carriage (see “5-4 Installing a  
Ribbon Cartridge”).  
Has the ink ribbon been used up?  
If there is no more ink ribbon left for printing, replace the ribbon cartridge with a  
new one (see “5-4 Installing a Ribbon Cartridge”).  
SETUP LED and POWER/ERROR LED blink simultaneously  
Is the material loaded correctly?  
Load the material correctly (see “5-5 Loading/Removing the Material”).  
Does the front of the material stick out to  
the front surface of the PNC-5000?  
Is the length of the loaded material too  
short?  
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16  
B3010896BE R3-1  
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