RocketFish Wireless Office Headset RF QX5 User Guide

Noise Cancelling Wireless Headset  
RF-QX5  
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Resetting the headset ...............................................10  
Maintaining ..........................................................................10  
Troubleshooting .................................................................11  
Specifications.......................................................................11  
Legal notices ........................................................................12  
One-year limited warranty..............................................13  
Important safety instructions  
1
2
3
4
5
6
7
Read these instructions.  
Keep these instructions.  
Heed all warnings.  
Follow all instructions.  
Do not expose the headset to water.  
Clean only with a dry cloth.  
Do not plug in the wall charger near any heat sources such as radiators,  
heat registers, stoves, or other chargers that produce heat.  
8
Do not defeat the safety purpose of the polarized or grounding-type  
plug. A polarized plug has two blades with one wider than the other. A  
grounding type plug has two blades and a third grounding prong. The  
wide blade or the third prong are provided for your safety. If the  
provided plug does not fit into your outlet, consult an electrician for  
replacement of the obsolete outlet.  
9
Protect the power cord from being walked on or pinched particularly at  
plugs, convenience receptacles, and the point where they exit from the  
charger.  
10 Only use attachments/accessories specified by the manufacturer.  
11 Unplug this charger during lightning storms or when unused for long  
periods of time.  
12 Refer all servicing to qualified service personnel. Servicing is required  
when the apparatus has been damaged in any way, such as  
power-supply cord or plug is damaged, liquid has been spilled or objects  
have fallen into the apparatus, the apparatus has been exposed to rain or  
moisture, does not operate normally, or has been dropped.  
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13 To reduce the risk of fire or electric shock, do not expose the charger to  
rain, moisture, dripping, or splashing.  
14 An apparatus with a three-prong, grounding-type plug is a Class I  
apparatus, which needs to be grounded to prevent possible electric  
shock. Make sure that you connect this Class I device to a  
grounding-type, three-prong outlet.  
15 In order to charge your headset correctly, the wall outlet must be in  
correct working condition.  
16 Batteries should not be exposed to excessive heat.  
Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the  
same or equivalent type.  
Introduction  
Congratulations on your purchase of the RF-QX5 wireless headset.  
This headset represents the state of the art in wireless headset design  
and is designed for reliable and trouble-free performance.  
Features  
Package contents  
QX5 noise cancelling wireless headset  
Ear loop  
USB charging cable and A/C wall charger  
Earbuds (small, medium, and large)  
Quick Setup Guide  
Note: The ear loop and medium earbud come preattached.  
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4
     
Components  
#
1
Component  
Volume up  
Description  
Press to increase the earpiece volume.  
Power/Send/End button  
Switches the headset on and off.  
Answers incoming calls.  
Ends active calls.  
Rejects incoming calls.  
Voice dials.  
2
Indicator light  
Power on—Lights solid yellow-green for 1 second and the headset beeps  
once.  
Pairing mode—Rapidly flashes yellow-green.  
The flashing continues for approximately three minutes or until the headset is  
connected to a compatible phone. If the headset is not connected to a phone  
during this time, the headset enter connectable status.  
Connectable—Flashes yellow-green once every 2.5 seconds.  
Connection active—Flashes yellow-green every 5 seconds.  
Incoming call—Flashes yellow-green two times every 1 second.  
Active call—Flashes yellow-green every 5 seconds.  
Power off—Lights solid red for 1 second and the headset beeps once.  
Low battery—Alternately flashes yellow-green and red, and the headset  
beeps every 300 seconds.  
3
Charger connector  
Volume down  
Earpiece  
Connect the charger to this jack and to a power outlet to charge the battery.  
4
5
6
Press to decrease the earpiece volume.  
Transmits the callers voice.  
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Using the headset  
Headset functions  
Headset function  
Voice dial  
Redial  
Answer a call  
End (cancel) a call  
Button presses  
Press the power/send/end button.  
Double-press the power/send/end button.  
Press the power/send/end button.  
Press and hold the power/send/end button for two  
seconds.  
Reject a call  
Double-press the power/send/end button.  
Transfer a call between connected  
devices  
Double-press the power/send/end button while in  
a call to transfer call to handset.  
Mute or unmute  
Press volume up and volume down buttons at the  
same time for about two seconds.  
Adjust the earpiece volume  
Erase all pairing information  
Press volume up or volume down button.  
When the headset is turned off, press and hold the  
power/send/end and volume up buttons until the  
indicator flashes red and yellow-green alternately.  
Turn the indicator on or off  
Check the battery status  
When the headset is connected to a phone, press  
and hold the power/send/end and volume up  
buttons for four seconds.  
Press and hold the power/send/end for two  
seconds.  
Charging the battery  
Before using the headset, you must charge the battery for  
approximately two hours. When the battery is fully charged, it  
provides up to 5 hours of talk time or up to 200 hours of standby  
time.  
To charge the battery:  
Connect the charger to the headset and to an power outlet. While the  
battery is charging the indicator lights red. When the battery is fully  
charged, the indicator lights yellow-green.  
Note: You may also charge the headset with the USB cable by plugging the cable into  
an USB port on your laptop or desktop computer.  
Turning the headset on or off  
To turn the headset on or off:  
1
To turn on the headset, press and hold the power button for about two  
seconds. The headset beeps and the indicator blinks yellow-green. (The  
first time you turn on the headset, you have to press and hold the power  
button for five seconds.)  
2
To turn off the headset, press and hold the power button for about four  
seconds. The headset beeps and the indicator briefly lights red.  
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Pairing the headset with a compatible phone  
Pairing is the process of linking the headset with a Bluetooth-enabled  
mobile phone. After you pair the headset with a phone, you can only  
use the headset with the paired phone. If you want to use the  
headset with a different phone, you must repeat the pairing process  
with the new phone. The headset can be paired with up to eight  
compatible phones, but it can be connected to only one phone at a  
time.  
To pair the headset with a compatible phone:  
1
Make sure that the compatible phone is turned on and within 33 feet  
(10 meters) of the headset.  
2
3
Turn on the headset and make sure that the battery is fully charged.  
Press and hold the power/send/end button for about four seconds. The  
indicator rapidly flashes yellow-green.  
4
5
Release the button. The headset is now in pairing mode.  
Activate the Bluetooth connection from the phone. See the  
documentation that came with the phone for instructions.  
6
7
8
Set the phone to start searching for Bluetooth devices.  
Select RF-QX3 from the list of found devices displayed on the phone.  
If neccessary, enter a PIN code 0000 to pair and connect the headset with  
your phone. With some phones, you need to make a connection  
separately after pairing.  
Disconnecting the headset from the phone  
To disconnect the headset from the phone:  
Turn off the headset.  
Or,  
Disconnect the headset in the phone’s menu.  
Or,  
Move the headset more than 33 feet (10 meters) away from the phone.  
Note: You do not need to delete the pairing with the headset to disconnect the  
headset. When you reconnect the headset to a phone it has be paired with, you do  
not have to enter the code 0000 again.  
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Reconnecting the headset to the phone  
Note: The headset connects to the last connected phone by default. If the last phone is  
out of the Bluetooth operating range or you are not using the last phone, the headset  
searches and connects to the other paired phones.  
To reconnect the headset to the last phone used:  
If the headset is turned off, turn it on. It automatically connects to the  
phone.  
Note: If the headset is out of Bluetooth operating range (33 feet/10 meters) for less  
than two minutes, the headset sounds a warning tone and the indicator flashes  
yellow-green every 2.5 seconds. If you move the headset back into operating range, it  
automatically reconnects with the phone.  
If the headset is out of Bluetooth operating range for more that two minutes, press  
and hold the power/send/end button until a beep sounds to indicate the connection  
is reactivated.  
Making a call  
To make a call:  
Use the phone in the normal way. See the phone’s documentation for  
instructions.  
Answering or ending a call  
When you receive a call, you hear a ringing tone through the headset.  
To answer or end a call:  
Press the power/send/end button to answer a call. Press the  
power/send/end button for about two seconds to end the currently  
active call.  
Note: Some phones have an Auto Answer function. If the phone has this function, you  
can use it with the headset.  
Rejecting a call  
To reject a call:  
Double-press the power/send/end button.  
Redialing the last number dialed  
To redial the last number dialed:  
While no call is in progress, double-press the power/send/end button.  
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Muting a call  
To mute a call:  
Press the volume up and volume down button at the same time for  
about two seconds to mute current call. Press the volume up and volume  
down buttons at the same time for about two seconds again to unmute  
the call.  
Using voice dialing  
If the paired phone has a voice dialing feature, you can use it with the  
headset.  
To use voice dialing:  
When no call is in progress, briefly press the power/send/end button. A  
tone indicates that you can start saying the voice tag. The phone plays  
the voice tag and dials the related phone number.  
Adjusting the earpiece volume  
To adjust the earpiece volume:  
Press the volume up or volume down button.  
Switching between the headset and phone  
To switch between the headset and phone:  
While a call is in progress, double-press the power/send/end button or  
use the switching function on the phone.  
Erasing all pairing information  
To erase all pairing information:  
1
Turn off the headset.  
2
At the same time, press and hold the power/send/end and volume up  
buttons until the indicator flashes. After erasing all pairing information,  
the headset enters pairing mode automatically.  
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Turning the LED indicator on or off  
You can turn the LED indicator on or off when the headset is  
connected to a phone or during a call.  
To turn the LED indicator on or off:  
At the same time, press the power/send/end button and the volume up  
button for about four seconds. The LED indicator turns off. Repeat this  
step to turn the LED indicator back on.  
Checking the battery status  
When the headset is paired and connnected to a phone, press and  
hold the power/send/end button for about two seconds:  
If the indicator flashes once yellow-green, the battery level is over half of  
battery capacity.  
If the indicator flashes once yellow-green and red, the battery level is less  
than half, but has more than one hour of talk time.  
If the indicator flashes once red, the battery level has less than one hour  
talk time.  
Resetting the headset  
To reset the headset:  
Connect the charger. The headset is turned off and reset.  
Note: You should only use the reset function when the headset operates unusually.  
When you reset the headset, pairing information is not erased.  
Maintaining  
Do not store the headset in cold areas. When the headset returns to  
normal temperature, moisture can form inside the headset and damage  
eclectronic circuit boards.  
Do not drop, knock, or shake the headset. Rough handling can break  
internal circuit boards and fine mechanics.  
Do not use harsh chemicals, cleaning solvents, or strong detergents to  
clean the headset.  
Do not paint the headset. Paint can prevent correct operation.  
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Troubleshooting  
If you cannot connect to a compatible phone, make sure that:  
The battery is charged  
The headset is turned on  
The phone has been paired with the headset  
Specifications  
The headset supports the following specifications:  
Bluetooth Core Specification v2.1+EDR  
Handsfree Profile (HFP) v1.5  
Headset Profile (HSP) v1.1  
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Legal notices  
FCC Part 15  
This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the  
following two conditions: (1) this device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that may cause undesired  
operation.  
This equipment has been tested and found to comply within the limits for a class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This equipment generates,  
uses, and can radiate radio frequency energy and, if not installed and used in accordance with  
the instructions, may cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver  
is connected.  
Consult the dealer or an experienced technician for help.  
FCC warning  
Changes or modifications not expressly approved by the party responsible for compliance with  
the FCC Rules could void the user’s authority to operate this equipment.  
Canada RSS210 statement  
This equipment complies with RSS210 of the IC Rules. Operation is  
subject to the following two conditions:  
(1) This device may not cause harmful interference, and  
(2) This device must accept any interference received, including  
interference that may cause undesired operation.  
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One-year limited warranty  
Rocketfish Products (“Rocketfish”) warrants to you, the original purchaser of this new RF-QX5  
(“Product”), that the Product shall be free of defects in the original manufacture of the material  
or workmanship for one (1) year from the purchase of the Product (“Warranty Period”). This  
Product must be purchased from an authorized dealer of Rocketfish brand products and  
packaged with this warranty statement. This warranty does not cover refurbished Product. If  
you notify Rocketfish during the Warranty Period of a defect covered by this warranty that  
requires service, terms of this warranty apply.  
How long does the coverage last?  
The Warranty Period lasts for one year (365 days), beginning on the date you purchased the  
Product. The purchase date is printed on the receipt you received with the product.  
What does this warranty cover?  
During the Warranty Period, if the original manufacture of the material or workmanship of the  
Product is determined to be defective by an authorized Rocketfish repair center or store  
personnel, Rocketfish will (at its sole option): (1) repair the Product with new or rebuilt parts; or  
(2) replace the Product at no charge with new or rebuilt comparable products or parts. Products  
and parts replaced under this warranty become the property of Rocketfish and are not returned  
to you. If service of Products and parts are required after the Warranty Period expires, you must  
pay all labor and parts charges. This warranty lasts as long as you own your Rocketfish Product  
during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the  
Product.  
How to obtain warranty service?  
If you purchased the Product at a retail store location, take your original receipt and the Product  
to the store you purchased it from. Make sure that you place the Product in its original  
packaging or packaging that provides the same amount of protection as the original  
packaging. If you purchased the Product from an online web site, mail your original receipt and  
the Product to the address listed on the web site. Make sure that you put the Product in its  
original packaging or packaging that provides the same amount of protection as the original  
packaging.  
Where is the warranty valid?  
This warranty is valid only to the original purchaser of the Product in the United States, Canada,  
and Mexico.  
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What does the warranty not cover?  
This warranty does not cover:  
Customer instruction  
Installation  
Set up adjustments  
Cosmetic damage  
Damage due to acts of God, such as lightning strikes  
Accident  
Misuse  
Abuse  
Negligence  
Commercial use  
Modification of any part of the Product, including the antenna  
This warranty also does not cover:  
Damage due to incorrect operation or maintenance  
Connection to an incorrect voltage supply  
Attempted repair by anyone other than a facility authorized by Rocketfish to service the  
Product  
Products sold as is or with all faults  
Consumables, such as fuses or batteries  
Products where the factory applied serial number has been altered or removed  
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY.  
ROCKETFISH SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR  
THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT  
NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST  
PROFITS. ROCKETFISH PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO  
THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT  
NOT LIMITED TO, ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD  
SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER  
THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW  
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY  
NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO  
HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.  
Contact Rocketfish:  
For customer service please call 1-800-620-2790  
Distributed by Best Buy Purchasing, LLC  
7601 Penn Avenue South, Richfield, Minnesota, U.S.A. 55423-3645  
© 2010 Best Buy Enterprise Services, Inc.  
All rights reserved. ROCKETFISH is a trademark of Best Buy Enterprise Services, Inc. Registered in  
some countries. All other products and brand names are trademarks of their respective owners.  
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(800) 620-2790  
Distributed by Best Buy Purchasing, LLC  
7601 Penn Avenue South, Richfield, MN 55423-3645 USA  
© 2010 Best Buy Enterprise Services, Inc.  
All rights reserved. ROCKETFISH is a trademark of Best Buy Enterprise Services, Inc.  
All other products and brand names are trademarks of their respective owners.  
09-0968  
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