Ricoh Printer SP 211 User Guide

INDEX............................................................................................................................................................. 91

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How to Read This Manual

Introduction

This manual contains detailed instructions and notes on the operation and use of this machine. For your

safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy

place for quick reference.

Legal Prohibition

Do not copy or print any item for which reproduction is prohibited by law.

Copying or printing the following items is generally prohibited by local law:

bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.

The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its

completeness or accuracy. If you have any questions concerning the legality of copying or printing

certain items, consult with your legal advisor.

Disclaimer

Contents of this manual are subject to change without prior notice.

To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any

damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or

non-use of this product and operation manuals provided with it.

Make sure that you always copy or have backups of the data registered in this machine. Documents or

data might be erased due to your operational errors or malfunctions of the machine.

In no event will the manufacturer be responsible for any documents created by you using this machine or

any results from the data executed by you.

For good output quality, the manufacturer recommends that you use genuine toner from the

manufacturer.

Two kinds of size notation are employed in this manual.

Some illustrations or explanations in this guide may differ from your product due to improvement or

change in the product.

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About IP Address

In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are

relevant to the environment you are using.

Differences in Performance/Functions between Different Models

The differences in main performance/functions between different models are as follows:

SP 211

(mainly

SP 213w

(mainly

SP 213Nw

Europe and Asia)

Type

Type 1

Type 2

Type 3

Available

Not available

Available

PCL driver

Not available

Available

GDI driver

Not available

Available

Ethernet Port (Network)

Wireless LAN

Web Image Monitor

Not available

Available

Note to Administrator

Password

Certain configurations of this machine can be password-protected to prevent unauthorized modifications

by others. We strongly recommend you to create your own password immediately.

The following are the operations that can be password-protected:

• Configuring the [System Settings], [Network Settings], [IPsec Settings], or [Administrator Tools]

menu using Web Image Monitor

By default, the access to the machine via Web Image Monitor is not password-protected.

The setting for configuring the password can be found in [Administrator Settings].

• For details about setting a password, see page 57 "Configuring the Administrator Settings".

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Model-Specific Information

This section explains how you can identify the region your machine belongs to.

There is a label on the rear of the machine, located in the position shown below. The label contains

details that identify the region your machine belongs to. Read the label.

DCT065

The following information is region-specific. Read the information under the symbol that corresponds to

the region of your machine.

(mainly Europe and Asia)

If the label contains the following, your machine is a region A model:

• CODE XXXX -27, -29

• 220-240V

(mainly North America)

If the label contains the following, your machine is a region B model:

• CODE XXXX -17

• 120V

• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a

Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch

units.

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Important Safety Instructions

User Information on Electrical & Electronic Equipment

Users in the countries where this symbol shown in this section has been specified in

national law on collection and treatment of E-waste

Our Products contain high quality components and are designed to facilitate recycling.

Our products or product packaging are marked with the symbol below.

The symbol indicates that the product must not be treated as municipal waste. It must be disposed of

separately via the appropriate return and collection systems available. By following these instructions

you ensure that this product is treated correctly and help to reduce potential impacts on the environment

and human health, which could otherwise result from inappropriate handling. Recycling of products

helps to conserve natural resources and protect the environment.

For more detailed information on collection and recycling systems for this product, please contact the

shop where you purchased it, your local dealer or sales/service representatives.

All Other Users

If you wish to discard this product, please contact your local authorities, the shop where you bought this

product, your local dealer or sales/service representatives.

Environmental Advice for Users

Users in the EU, Switzerland and Norway

Consumables yield

Please refer to either the User’s Manual for this information or the packaging of the consumable.

Recycled paper

The machine can use recycled paper which is produced in accordance with European standard

EN 12281:2002 or DIN 19309. For products using EP printing technology, the machine can print

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on 64g/m paper, which contains less raw materials and represents a significant resource

reduction.

Duplex printing (if applicable)

Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces

the size of printed documents so that fewer sheets are used. We recommend that this feature is

enabled whenever you print.

Toner and ink cartridge return program

Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with

local regulations.

For details about the return program, please refer to the Web page below or consult your service

person.

https://www.ricoh-return.com/

Energy efficiency

The amount of electricity a machine consumes depends as much on its specifications as it does on

the way you use it. The machine is designed to allow you to reduce electricity costs by switching to

Ready mode after it prints the last page. If required, it can immediately print again from this mode.

If no additional prints are required and a specified period of time passes, the device switches to an

energy saving mode.

In these modes, the machine consumes less power (watts). If the machine is to print again, it needs

a little longer to return from an energy saving mode than from Ready mode.

For maximum energy savings, we recommend that the default setting for power management is

used.

Products that comply with the Energy Star requirement are always energy efficient.

Note for the Battery and/or Accumulator Symbol (For EU countries only)

In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II,

the above symbol is printed on batteries and accumulators.

This symbol means that in the European Union, used batteries and accumulators should be disposed of

separately from your household waste.

In the EU, there are separate collection systems for not only used electrical and electronic products but

also batteries and accumulators.

Please dispose of them correctly at your local community waste collection/recycling centre.

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Important Safety Instructions

Notes to Users in the State of California

Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/

perchlorate

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1. Guide to the Machine

Guide to Components

This section introduces the names of the various parts on the front and rear side of the machine and

outlines their functions.

Exterior

• Type 1 and 2 models do not come with an Ethernet port.

• Type 1 models do not have the [Wi-Fi] key.

• Only Type 2 and 3 models can print the test page using the [Job Reset] key.

DCT831

1. [Wi-Fi] key

To switch to wireless LAN, press this key.

By holding down the key, you can display the menu for configuring the WPS using the PIN code or when in

PBC mode.

2. [Job Reset] key

Press this key to cancel an ongoing print job. You can also print the test page by switching the power on while

holding this key down and not releasing the key until 13 seconds have elapsed.

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1. Guide to the Machine

3. [Stop/Start] key

You can use this key to print on the back of paper in duplex printing and to execute forced printing.

You can also print the configuration page or maintenance page by switching the power on while holding this

key down and not releasing the key until 13 seconds have elapsed. The maintenance page is printed with

Type 1 model and the configuration page is printed with Type 2 or Type 3 model.

4. Power Indicator

This indicator lights up blue when the machine is turned on. It flashes when a print job is received and while

printing is in progress.

5. Alert Indicator

This indicator flashes in red if the paper jams, and lights continuously if another error occurs.

6. Toner/Paper End Indicator

This indicator flashes red when the toner is nearly empty, and it lights up when the machine runs out of paper

or toner and when the toner is not set correctly.

7. Stop Fences

Raise this fence to prevent paper from falling off.

8. Front Cover

Open this cover to replace consumables or clear a paper jam.

9. Bypass Tray

This tray can hold one sheet of plain paper.

10. Tray 1

This tray can hold up to 150 sheets of plain paper.

11. Power Switch

Use this switch to turn the power on or off.

12. Power Connector

Connect the power cord to the machine here. Insert the other end of the cable into a nearby wall outlet.

13. Rear Cover

Open this cover to deliver sheets face up or remove jammed paper.

14. USB Port

Use this port to connect the machine to a computer using a USB cable.

15. Ethernet Port

Use this port to connect the machine to a network using a network cable.

16. Tray Cover

Attach this cover when you extend the tray.

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Guide to Components

Interior

DCT064

1. Print Cartridge

A replacement consumable that is required to make prints on paper. For details about replacing the cartridge,

see page 65 "Replacing the Print Cartridge".

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1. Guide to the Machine

About Operation Tools

This section explains the operation tools of this machine.

• Depending on the model, Web Image Monitor may not be available. For details about model-

specific differences, see page 5 "Differences in Performance/Functions between Different Models".

Smart Organizing Monitor

Install this utility on your computer from the included CD-ROM before using it. Using Smart

Organizing Monitor, you can check the machine's status, configure its settings, and use other

functions. For details about how to use Smart Organizing Monitor, see page 60 "Using Smart

Organizing Monitor".

Web Image Monitor

You can check the machine's status and configure its settings by accessing the machine via Web

Image Monitor. For details about how to use Web Image Monitor, see page 37 "Using Web

Image Monitor".

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Installing the Driver and Software

Network Quick Install

1. Turn on the power of the computer.

2. Insert the CD-ROM into the CD-ROM drive.

3. Select a language and product for the interface, and then click [OK].

4. Click [Network Quick Install].

5. Read the entire license agreement carefully. If you accept its terms, click [I accept the

agreement.], and then click [Next >].

6. Select [Add a new printer], and then click [Next>].

7. Select the printer detection method, and then click [Next>].

To search for printers automatically, select [Search for printers automatically].

To search for a printer by its IP address, select [Search for printers by specified IP Address].

To select a port or specify a new port, select [Select a port or specify a new port]. If a dialog box

for selecting the port type appears, it is recommended to select the standard TCP/IP port.

8. Follow the instructions in the installation wizard.

Smart Organizing Monitor

1. Turn on the power of the computer.

2. Insert the CD-ROM into the CD-ROM drive.

3. Select a language and product for the interface, and then click [OK].

4. Click [Smart Organizing Monitor].

5. Follow the instructions in the installation wizard.

• For information about USB Quick Install, see the Setup Guide.

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1. Guide to the Machine

Configuring Network Settings

This section explains how to configure network settings.

• Ethernet and wireless LAN settings cannot be enabled at the same time.

Configuring the IP Address Settings Using the Smart Organizing Monitor

The procedure for configuring network settings differs depending on whether IP address information is

assigned automatically by the network (DHCP), or manually.

• For details about configuring the IPv4 address, see the Setup Guide.

• For details about printing the configuration page, see page 60 "Using Smart Organizing

Monitor".

Specifying settings to receive an IPv6 address automatically

• A DHCP server is required on the network for the machine to receive an IPv6 address

automatically.

1. On the [Start] menu, click [All Programs].

2. Click [Smart Organizing Monitor for SP xxx Series].

3. Click [Smart Organizing Monitor Status].

If the machine you are using is not selected, click [Connect Printer], and then select the machine's

model.

4. Click the [User Tools] tab.

5. Click [Printer Configuration].

6. Enter the access code, and then click [OK].

The default access code is "Admin". Enter "Admin" if it has not been changed. Case is significant.

7. Click the [IPv6] tab.

8. Select [Enable] in [IPv6 DHCP:].

9. Select [Enable] in [IPv6:], and the click [OK].

10. Click [Close].

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Configuring Network Settings

Assigning the machine's IPv6 address manually

• The IPv6 address assigned to the machine must not be used by any other device on the same

network.

1. On the [Start] menu, click [All Programs].

2. Click [Smart Organizing Monitor for SP xxx Series].

3. Click [Smart Organizing Monitor Status].

If the machine you are using is not selected, click [Connect Printer], and then select the machine's

model.

4. Click the [User Tools] tab.

5. Click [Printer Configuration].

6. Enter the access code, and then click [OK].

The default access code is "Admin". Enter "Admin" if it has not been changed. Case is significant.

7. Click the [IPv6] tab.

8. Select [Disable] in [IPv6 DHCP:].

9. Select [Enable] in [IPv6:].

10. Enter values in [Manual address:], [Prefix length:], and [Gateway:], and then click [OK].

11. Click [Close].

Wireless LAN Setup

This section explains how to configure the wireless LAN settings manually using Smart Organizing

Monitor. For easy setup using WPS (Wi-Fi Protected Setup), see Wi-Fi Settings Guide.

• If DHCP is enabled, specify the wireless LAN settings over a wired connection, and then reestablish

the connection using the wireless IP address.

Configuring the Infrastructure mode using Smart Organizing Monitor

• Ensure that the router, access point, or device equipped with a wireless LAN, etc., is turned on.

• Check the authentication method and the name of the router, access point, or device equipped

with a wireless LAN (SSID/IBSS) in advance.

1. On the [Start] menu, click [All Programs].

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1. Guide to the Machine

2. Click [Smart Organizing Monitor for SP xxx Series].

3. Click [Smart Organizing Monitor Status].

If the machine you are using is not selected, click [Connect Printer], and then select the machine's

model.

4. Click the [User Tools] tab.

5. Click [Printer Configuration].

6. Enter the access code, and then click [OK].

The default access code is "Admin". Enter "Admin" if it has not been changed. Case is significant.

7. On the [Network 1] tab, set [Wireless Function:] to [Active].

8. On the [Wireless] tab, set [Manual Setup] to [Configuration Method].

9. In [SSID], enter the SSID in [Wireless LAN Setting].

10. Set [Communication Mode] to [Infrastructure].

11. In the [Authentication] box, select the authentication method.

12. In the [Encryption] box, select the encryption method.

If you have selected [WPA2-PSK] or [Mix Mode WPA/WPA2] in [Authentication], proceed to

Step 17.

13. In the [WEP Key Length] box, select [64 bit] or [128 bit].

14. In the [WEP Transmit Key ID] box, select the ID.

15. In the [WEP Key Format] box, select [Hexadecimal] or [ASCII].

16. In [WEP Key], enter the password.

If you have specified [WEP key], proceed to Step 18.

17. In [WPA Passphrase], enter the password.

18. Click [OK].

19. Click [Close].

20. Press the [Wi-Fi] key.

21. Check the result.

Connection has succeeded:

The [Wi-Fi] key changes from flashing to continuous lighting.

Connection has failed:

The alert indicators start flashing, then, after 30 seconds, the alert indicator goes out and the

power indicator lights continuously.

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Configuring Network Settings

Configuring the Ad hoc mode using Smart Organizing Monitor

• In Ad Hoc network, every device must be manually assigned an IP address for TCP/IP if there is no

DHCP server.

• In Ad Hoc mode, only Open System or WEP encryption is supported. WPA2-PSK and Mix Mode

WPA2/WPA authentication methods are not supported.

1. On the [Start] menu, click [All Programs].

2. Click [Smart Organizing Monitor for SP xxx Series].

3. Click [Smart Organizing Monitor Status].

If the machine you are using is not selected, click [Connect Printer], and then select the machine's

model.

4. Click the [User Tools] tab.

5. Click [Printer Configuration].

6. Enter the access code, and then click [OK].

The default access code is "Admin". Enter "Admin" if it has not been changed. Case is significant.

7. On the [Network 1] tab, set [Wireless Function:] to [Active].

8. On the [Wireless] tab, set [Manual Setup] to [Configuration Method].

9. In [SSID], enter the SSID in [Wireless LAN Setting].

10. Set [Communication Mode] to [Ad-Hoc].

11. In the [Ad-Hoc Channel] box, select the channel number.

12. In the [Authentication] box, select the authentication method.

13. In the [Encryption] box, select the encryption method.

14. In the [WEP Key Length] box, select [64 bit] or [128 bit].

15. In the [WEP Transmit Key ID] box, select the ID.

16. In the [WEP Key Format] box, select [Hexadecimal] or [ASCII].

17. In [WEP Key], enter the password.

18. Click [OK].

19. Click [Close].

20. Press the [Wi-Fi] key.

21. Check the result.

Connection has succeeded:

The [Wi-Fi] key changes from flashing to continuous lighting.

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1. Guide to the Machine

Connection has failed:

The alert indicators start flashing, then, after 30 seconds, the alert indicator goes out and the

power indicator lights continuously.

• For details about how to use Smart Organizing Monitor, see page 60 "Using Smart Organizing

Monitor".

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2. Loading Paper

Supported Paper

Paper Size

• A4

• 8 / " × 11 " (Letter)

• 8 / " × 14 " (Legal)

• B5 JIS

• 5 / " × 8 / " (Half Letter)

• 7 / " × 10 / " (Executive)

• A5

• A6

• B6 JIS

• 16K (197 × 273 mm)

• 16K (195 × 270 mm)

• 16K (184 × 260 mm)

• Custom Size

The following paper sizes are supported as custom paper sizes:

• Horiz

Tray1: Approximately 100-216 mm (3.9-8.5 inches)

Bypass Tray: Approximately 90-216 mm (3.6-8.5 inches)

• Vert

Approximately 148-356 mm (5.8-14 inches)

Paper Type

• Plain Paper (65-99 g/m (17-26 lb.))

• Recycled Paper (75-90 g/m (20-24 lb.))

• Thin Paper (52-64 g/m (14-17 lb.))

• Thick Paper (100-130 g/m (26.6-34 lb.))

Paper Capacity

• Tray1

150 sheets

(70 g/m , 19 lb.)

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2. Loading Paper

• Bypass Tray

1 sheet

(70 g/m , 19 lb.)

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Non-Recommended Paper Types

Do not use the following types of paper:

• Ink-jet printer paper

• GelJet special paper

• Bent, folded, or creased paper

• Curled or twisted paper

• Wrinkled paper

• Damp paper

• Dirty or damaged paper

• Paper that is dry enough to emit static electricity

• Paper that has already been printed onto, except a preprinted letterhead paper.

Malfunctions are especially likely when using paper printed on by other than a laser printer (e.g.

monochrome and color copiers, ink-jet printers, etc.)

• Special paper, such as thermal paper and carbon paper

• Paper weighing heavier or lighter than the limit

• Paper with windows, holes, perforations, cutouts, or embossing

• Adhesive label paper on which glue or base paper is exposed

• Paper with clips or staples

• When loading paper, take care not to touch the surface of the paper.

• Even if paper is adequate for the machine, poorly stored paper can cause paper misfeeds, print

quality degradation, or malfunctions.

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2. Loading Paper

Print Area

The diagram below shows the area of the paper that the machine can print on.

From the printer driver

CHZ904

1. Print area

2. Feed direction

3. Approx. 4.2 mm (0.2 inches)

4. Approx. 4.2 mm (0.2 inches)

• The print area may vary depending on the paper size and printer driver settings.

• To adjust the print position, specify [Registration: Tray 1] or [Registration: Bypass Tray] on the

[Maintenance] tab in Smart Organizing Monitor.

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Loading Paper

Load a stack of paper for printing in the input tray.

• When loading paper, be sure to configure the paper size and paper type for the bypass tray and

Tray 1. When printing a document, specify the paper size and paper type and select the paper

tray in the printer driver so that the settings configured when paper is loaded can be used for

printing.

Loading Paper into Tray 1

1. Pull Tray 1 out slowly, and then remove it using both hands.

DCT063

Place the tray on a flat surface.

2. Pinch the clips on the side paper guides and slide them to match the standard size.

DCT030

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2. Loading Paper

3. Pinch the end paper guide and slide it inward to match the standard size.

DCT031

When loading A4 or letter size paper, align the paper guide to the following position:

DCT871

4. Fan the paper before loading it in the tray.

5. Load the new paper stack print side down.

Make sure paper is not stacked higher than the upper limit marked inside the tray.

DCT032

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Loading Paper

6. Check there are no gaps between the paper and the paper guides (both side and end

paper guides).

DCT049

7. Carefully push Tray 1 straight into the machine.

DCT011

To avoid paper jams, make sure the tray is securely inserted.

To deliver the sheets face up, open the rear cover.

DCT037

Extending Tray 1 to load paper

1. Pull Tray 1 out slowly, and then remove it using both hands.

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2. Loading Paper

2. Release the extender locks on both sides of the tray, and then pull out the extender.

DCT034

Make sure the extender's inner surface and the scale are aligned.

You can adjust the length of the extender in three steps. When using A4 or letter size paper, adjust

the length to the position indicated by the mark " " in the tray.

DCT042

3. Pull out the extender and lock it.

DCT033

4. Follow Steps 2 to 7 in "Loading Paper into Tray 1".

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Loading Paper

5. Attach the tray cover.

DCT038

• Legal paper or custom-size paper longer than A4 must be loaded without attaching the tray cover.

only)

(

Loading Paper into Bypass Tray

• Do not load paper in the bypass tray unless the message "Ready" appears in Smart Organizing

Monitor.

1. Open the bypass tray.

DCT029

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2. Loading Paper

2. Slide the side guides outward, load paper with the print side up, and then push in until it

stops against the machine.

DCT013

3. Adjust the side guides to the paper width.

DCT014

To deliver the sheets face up, open the rear cover.

DCT037

Specifying Paper Type and Paper Size Using Smart Organizing Monitor

The procedure in this section is an example based on Windows 7. The actual procedure may vary

depending on the operating system you are using.

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Loading Paper

Specifying the paper type and paper size

1. On the [Start] menu, click [All Programs].

2. Click [Smart Organizing Monitor for SP xxx Series].

3. Click [Smart Organizing Monitor Status].

If the machine you are using is not selected, click [Connect Printer], and then select the machine's

model.

4. On the [User Tools] tab, click [Printer Configuration].

5. Click the [Paper Input] tab.

6. Select the paper type and paper size setting for the desired tray, and then click [OK].

7. Click [Close].

Changing the custom paper size

1. On the [Start] menu, click [All Programs].

2. Click [Smart Organizing Monitor for SP xxx Series].

3. Click [Smart Organizing Monitor Status].

If the machine you are using is not selected, click [Connect Printer], and then select the machine's

model.

4. On the [User Tools] tab, click [Printer Configuration].

5. On the [Paper Input] tab, select [Custom Paper Size] in the [Paper Size:] list of the paper

tray in use.

6. In the [Unit:] list, select [mm] or [inch].

7. In the [Horizontal:] box and [Vertical:] box, specify the width and length.

8. Click [OK].

9. Click [Close].

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2. Loading Paper

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3. Printing Documents

Basic Operation

Use the printer driver to print a document from your computer.

1. After creating a document, open the [Printing Preferences] dialog box in the document's

native application.

2. Change any print settings if necessary.

For details about each setting items, click [Help].

3. When setting changes are completed, click [OK].

4. Print the document using the print function in the document's native application.

• If a paper jam occurs, printing stops halfway. Open the front cover, remove the print cartridge, and

then remove the jammed paper. If the paper cannot be removed in this way, remove it by opening

the fusing cover. Printing will resume automatically once the cover is closed.

Printing on Both Sides of Sheets

• This function cannot be available with the bypass tray.

1. After creating a document, open the [Printing Preferences] dialog box in the document's

native application.

2. On the [Setup] tab, in the [Duplex:] list box, select how you want to open the bound

output.

3. After making any additional settings, click [OK].

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3. Printing Documents

4. Start printing.

The machine prints only the one side of pages first, and then displays on Smart Organizing Monitor

screen a message to reload the outputs turned over.

5. Take out all of the prints from the output tray and place them in Tray 1.

To print on the reverse side of the prints, turn them over so that the blank side faces down and

place them in Tray 1. Fan the paper well before loading it.

Portrait

DCT005

Landscape

DCT006

6. Press the [Stop/Start] key.

• If the rear cover is open, the paper is delivered face up from the rear. Rearrange the printed sheets

in the correct order.

Canceling a Print Job

You can cancel print jobs using either the machine's control panel or your computer, depending on the

status of the job.

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Basic Operation

Canceling a print job before printing has started

1. Double-click the printer icon on the task tray of your computer.

2. Select the print job you want to cancel, click the [Document] menu, and then click

[Cancel].

• If you cancel a print job that has already been processed, printing may continue for a few pages

before being canceled.

• It may take a while to cancel a large print job.

Canceling a print job while printing

1. Press the [Job Reset] key.

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3. Printing Documents

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4. Configuring the Machine Using

Utilities

Using Web Image Monitor

• To operate the machine via Web Image Monitor, you must first configure the machine's TCP/IP or

wireless LAN settings. For details, see page 44 "Configuring the Network Settings".

• Some items might not appear, depending on the model type you are using.

Available operations

The following operations can be performed remotely using Web Image Monitor on a computer:

• Displaying the machine’s status or settings

• Configuring the machine's settings

• Configuring the network settings

• Configuring the IPsec settings

• Printing reports

• Setting the administrator password

• Resetting the machine's configuration to the factory default

• Creating backup files of the machine's configuration

• Restoring the machine's configuration from backup files

Supported Web browsers

• Internet Explorer 6 – 11

• Firefox 3.0 – 23

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4. Configuring the Machine Using Utilities

Displaying Top Page

When you access the machine using Web Image Monitor, the top page appears in your browser's

window.

1. Launch the Web browser.

2. In the Web browser's address bar, enter "http://(machine’s IP address)/" to access the

machine.

If a DNS or WINS server is used and the machine’s host name has been specified, you can enter

the host name instead of the IP address.

The top page of Web Image Monitor appears.

Top page

Every Web Image Monitor page is divided into the following areas:

DCT880

1. Menu area

Clicking a menu shows its contents in the main area.

2. Tab area

Contains tabs for switching between information and settings you want to see or configure.

3. FAQs/Knowledge Base

Provides answers to frequently asked questions and other useful information about using this

machine.

An internet connection is required to view this information.

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Displaying Top Page

4. Main area

Displays the contents of the item selected in the menu area.

Information in the main area is not automatically updated. Click [Refresh] at the upper-right in

the main area to update the information. Click the Web browser's [Refresh] button to refresh

the entire browser screen.

• If you use an older version of a supported Web browser or the Web browser has JavaScript and

cookies disabled, display and operation problems may occur.

• If you are using a proxy server, configure the Web browser settings as necessary. For details about

the settings, contact your network administrator.

• The previous page may not appear even if the back button of the Web browser is clicked. If this

happens, click the refresh button of the Web browser.

• The FAQs (Frequently Asked Questions)/Knowledge Base are not available in certain languages.

Changing the Interface Language

Select the desired interface language from the [Language] list.

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4. Configuring the Machine Using Utilities

Checking the System Information

Click [Home] to display the main page of Web Image Monitor. You can check the current system

information on this page.

This page contains three tabs: [Status], [Counter], and [Machine Information].

Status Tab

Item

Model Name

Location

Description

Shows the name of the machine.

Shows the location of the machine as registered on the [SNMP] page.

Contact

Shows the contact information of the machine as registered on the [SNMP]

page.

Host Name

Status

Shows the host name specified in [Host Name] on the [DNS] page.

Shows the current messages on the machine's display.

Status

Item

Description

Print Cartridge

Displays the remaining toner level.

Paper Tray

Item

Description

Tray 1

Shows the current state and paper size/type setting of Tray 1.

Shows the current state and paper size/type setting of the bypass tray.

Bypass Tray

Counter Tab

Print Counter

Item

Description

Page Total

Displays the total number of pages printed.

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Checking the System Information

Machine Information Tab

Machine Information

Item

Description

Firmware Version

Engine FW Version

Machine ID

Shows the version of firmware installed on the machine.

Shows the version of firmware for the machine engine.

Shows the identification number of the machine.

Shows the total memory installed on the machine.

Total Memory

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4. Configuring the Machine Using Utilities

Configuring the System Settings

Click [System Settings] to display the page for configuring the system settings.

This page contains the following tabs: [Tray Paper Settings] and [Interface].

Tray Paper Settings Tab

Tray 1

Item

Paper Size

Description

Select the paper size for Tray 1 from the following:

A4, B5 JIS, A5, B6 JIS, A6, 8 1/2 × 14, 8 1/2 × 11, 5 1/2 × 8 1/2, 7

1/4 × 10 1/2, 16K (197 × 273mm), 16K (195 × 270mm), 16K (184 ×

260mm), Custom Size

Paper Type

Select the paper type for Tray 1 from the following:

Plain Paper, Recycled Paper, Thick Paper (100 to 130g/m ), Thin Paper

(52 to 64g/m )

Bypass Tray

Item

Description

Paper Size

Select the paper size for the bypass tray from the following:

A4, B5 JIS, A5, B6 JIS, A6, 8 1/2 × 14, 8 1/2 × 11, 5 1/2 × 8 1/2, 7

1/4 × 10 1/2, 16K (197 × 273mm), 16K (195 × 270mm), 16K (184 ×

260mm), Custom Size

Paper Type

Select the paper type for the bypass tray from the following:

Plain Paper, Recycled Paper, Thick Paper (100 to 130g/m ), Thin Paper

(52 to 64g/m )

Size mismatch detection

Item

Description

Size mismatch

detection

Select whether to set the machine to report an error if the paper size does

not match the print job's settings.

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Configuring the System Settings

Interface Tab

Interface

Item

Description

Fixed USB Port

Specifies whether the same printer can be used for multiple machines or not

under USB connection.

If this setting is enabled, the same printer driver you have installed in your

computer can be used with any machine other than the one originally used

for installation, if the machine is of the same model.

If disabled, you must install the printer driver separately for individual

machines, because the machine other than the original will be recognized

as a new device upon USB connection.

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4. Configuring the Machine Using Utilities

Configuring the Network Settings

Click [Network Settings] to display the page for configuring the network settings.

This page contains the following tabs: [Network Status], [IPv6 Configuration], [Network Application],

[DNS], [Auto E-mail Notification], [SNMP], [SMTP], [POP3], and [Wireless].

• Depending on the settings you change, the machine might need to be restarted.

• Depending on the model you are using, some items might not appear.

Network Status Tab

General Status

Item

Description

Ethernet Speed

IPP Printer Name

Network Version

Shows the type and speed of the network connection.

Shows the name used to identify the machine on the network.

Shows the version of the machine's network module (a part of the machine

firmware).

Ethernet MAC Address Shows the Ethernet MAC address of the machine.

Active Interface

Shows the active communication method.

TCP/IP Status

Item

Description

DHCP

Select whether the machine should receive a dynamic IPv4 address

automatically using DHCP. To use DHCP, select [Active]. When enabled,

the items below cannot be configured.

IP Address

Subnet Mask

Gateway

Enter the IPv4 address for the machine.

Enter the subnet mask of the network.

Enter the IPv4 address of the network gateway.

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Configuring the Network Settings

IPv6 Configuration Tab

IPv6

Item

Description

IPv6

Select whether to enable or disable IPv6. You cannot disable IPv6 using

Web Image Monitor if the machine is currently in use in an IPv6

environment.

When disabled, [DHCP], [Manual Configuration Address], [Prefix Length],

and [Gateway Address] below cannot be configured.

IPv6 Address

Item

Description

DHCP

Select whether or not the machine obtains its IPv6 address from a DHCP

server.

IP Address (DHCP)

Displays the IPv6 address obtained from the DHCP server when [DHCP] is

set to [Active].

Stateless Address

Gateway Address

Link-local Address

Displays up to four stateless auto addresses.

Displays the machine's default gateway address.

Displays the link local address of the machine. The link local address is an

address that is valid only inside the local network (local segment).

Manual Configuration

Address

Enter the machine's IPv6 address. Can contain up to 39 characters.

Prefix Length

Enter the prefix length, using a value between 0 and 128.

Gateway Address

Enter the default gateway's IPv6 address. Can contain up to 39 characters.

Network Application Tab

Network Print Setting

Item

Description

IPP

Select to enable network printing using Internet Print Protocol (via TCP port

631/80).

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4. Configuring the Machine Using Utilities

Item

Description

FTP

Select to enable network printing using an embedded FTP server in the

machine (via TCP port 20/21).

RAW

Select to enable network raw printing.

Port No.

Enter the TCP port number to use for raw printing. The valid range is 1024

to 65535, except 53550 and 49999 (default is 9100).

LPR

Select to enable network printing using LPR/LPD (via TCP port 515).

mDNS Setting

Item

Description

mDNS

Select to enable Multicast DNS (via UDP port 5353). If disabled, the item

below cannot be configured.

Printer Name

Enter the name of the machine. Can contain up to 32 characters.

DNS Tab

DNS

Item

Description

DNS Method

Select whether to specify domain name servers manually or receive DNS

information from the network automatically. When set to [Auto-Obtain

(DHCP)], [Primary DNS Server], [Secondary DNS Server], and [Domain

Name] below become unavailable.

Primary DNS Server

Enter the IPv4 address of the primary DNS.

Secondary DNS Server Enter the IPv4 address of the secondary DNS.

Domain Name

Enter the IPv4 domain name for the machine. Can contain up to 32

characters.

IPv6 DNS Method

Select whether to specify the domain server manually or have the machine

obtain its DNS information automatically.

When set to [Auto-Obtain (DHCP)], [Primary IPv6 DNS Server],

[Secondary IPv6 DNS Server], and [IPv6 Domain Name] below become

unavailable.

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Configuring the Network Settings

Item

Description

Primary IPv6 DNS

Server

Enter the IPv6 address of the primary IPv6 DNS server. Can contain up to

39 characters.

Secondary IPv6 DNS

Server

Enter the IPv6 address of the secondary IPv6 DNS server. Can contain up

to 39 characters.

IPv6 Domain Name

Enter the IPv6 domain name of the machine. Can contain up to 32

characters.

DNS Resolve Priority

Select whether to give priority to IPv4 or IPv6 for DNS name resolution.

DNS Timeout (seconds) Enter the number of seconds the machine waits before considering a DNS

request to have timed out (1 to 999 seconds).

Host Name

Enter a host name for the machine. Can contain up to 15 characters.

Auto E-mail Notification Tab

E-mail Notification 1/E-mail Notification 2

Item

Description

Display Name

E-mail Address

Paper Misfeed

Enter a sender name for notification e-mail. Can contain up to 32

characters.

Enter the address of the recipient of the alert email. Can contain up to 64

characters.

Select to send an alert e-mail to the specified address if a paper jam occurs.

Replace Print Cartridge Select to send an alert e-mail to the specified address if toner becomes low.

Soon

Replace Print Cartridge Select to send an alert e-mail to the specified address if toner runs out.

Out of Paper

Call Service

Select to send an alert e-mail to the specified address if paper runs out.

Select to send an alert e-mail to the specified address if the machine

requires servicing.

Cover Open

Select to send an alert e-mail to the specified address if a cover is open.

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4. Configuring the Machine Using Utilities

SNMP Tab

SNMP

Item

Description

SNMP

Select whether to enable the machine to use SNMP services.

Trap

Item

Description

Target Trap

Select whether to enable the machine to send traps to the management host

(NMS).

When disabled, [SNMP Management Host 1] and [SNMP Management

Host 2] below become unavailable.

SNMP Management

Host 1

Enter the IP address or host name of a management host. Can contain up to

64 characters.

SNMP Management

Host 2

Enter the IP address or host name of a management host. Can contain up to

64 characters.

Community

Item

Description

Get Community

Enter the community name to use for authentication of Get requests. Can

contain up to 32 characters.

Trap Community

Enter the community name to use for authentication of Trap requests. Can

contain up to 32 characters.

System

Item

Description

Location

Contact

Enter the location of the machine. The location entered here is displayed on

the main page. Can contain up to 64 characters.

Enter the contact information of the machine. The contact information

entered here is displayed on the main page. Can contain up to 64

characters.

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Configuring the Network Settings

SMTP Tab

SMTP

Item

Description

Primary SMTP Server

Enter the IP address or host name of the SMTP server. Can contain up to 64

characters.

Port No.

Enter the port number for SMTP (1 to 65535).

Authentication Method Select an authentication method from the following:

[Anonymous]: The user name and password are not necessary.

[SMTP]: The machine supports NTLM and LOGIN authentication.

[POP before SMTP]: The POP3 server is used for authentication. When

sending e-mails to an SMTP server, you can enhance the SMTP server

security level by connecting to the POP server for authentication.

User Name

Password

Enter the user name for logging in to the SMTP server. Can contain up to 32

characters.

Enter the password for logging in to the SMTP server. Can contain up to 32

characters.

Device E-mail Address Enter the machine’s e-mail address.

This address is used as the sender's address of e-mail messages sent from

this machine, such as notification e-mails. Can contain up to 64 characters.

Server Timeout

(seconds)

Enter the number of seconds the machine waits before considering an

SMTP operation to have timed out (1 to 999).

POP3 Tab

POP3 Settings

Item

Description

POP3 Server

User Account

Enter the IP address or host name of the POP3 server for e-mail reception.

The POP3 server specified here will be used for [POP before SMTP]. Can

contain up to 64 characters.

Enter the user name for logging in to the POP3 server. Can contain up to 32

characters.

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4. Configuring the Machine Using Utilities

Item

Description

User Password

Enter the password for logging in to the POP3 server. Can contain up to 32

characters.

Authentication

Select an authentication method from the following:

[None]: Password will not be encrypted.

[APOP Authentication]: Password will be encrypted.

[Auto]: Password will be encrypted or not encrypted according to the POP3

server’s settings.

Wireless Tab

Wireless LAN Status

Item

Description

Displays the status of the connection to the wireless LAN.

Displays the MAC address.

Wireless LAN Status

MAC Address

Communication Mode Displays the communication mode that the machine is connecting in.

SSID

Displays the SSID of the access point that the machine is connected to.

Channel

Displays the channel information of the current wireless LAN settings if [Ad-

Hoc] is selected for [Communication Mode].

Wireless Signal Status

Wireless

Displays the strength of the wireless signal that is being received.

Specifies whether or not to use the wireless LAN.

Wireless LAN Settings

Item

Description

SSID

Enter the SSID of the access point.

The SSID can contain up to 32 characters.

When you click [Scan List], a list of available access points is displayed.

You can select the SSID from the list.

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Configuring the Network Settings

Item

Description

Communication Mode Select the mode to connect in.

If the machine will be connected to a wireless router or access point, select

[Infrastructure]. If the machine will be connected to a device equipped with

a wireless LAN directly, select [Ad-Hoc].

Ad-Hoc Channel

Authentication

If [Ad-Hoc] is selected for [Communication Mode], select a channel.

Select an authentication method.

If [Ad-Hoc] is selected for [Communication Mode], you can select only

[Open System] and [Shared Key].

Encryption

Select an encryption method.

If [Ad-Hoc] is selected for [Communication Mode], you can select only

[None] and [WEP].

WPA Passphrase

WEP Key Length

If [WPA2-PSK] or [Mixed Mode WPA/WPA2] is selected for

[Authentication], enter the WPA encryption key.

If [WEP] is selected for [Encryption], select 64 bits or 128 bits for the length

of the encryption key.

WEP Transmit Key ID

Select an ID number to identify each WEP key in case multiple WEP

connections are configured.

WEP Key Format

WEP Key

Select a format for entering the WEP key.

Enter the WEP key. The number and type of characters you can enter vary

depending on the length and format selected for the key. See the following:

• WEP key length: [64bit], Format: [Hexadecimal]

WEP key max length: 10 characters (0-9, A-F, a-f)

• WEP key length: [64bit], Format: [ASCII]

WEP key max length: 5 characters (0x20-0x7e)

• WEP key length: [128bit], Format: [Hexadecimal]

WEP key max length: 26 characters (0-9, A-F, a-f)

• WEP key length: [128bit], Format: [ASCII]

WEP key max length: 13 characters (0x20-0x7e)

• If you are configuring the connection settings manually, check the SSID, authentication method, or

encryption key of the access point or wireless router in advance.

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4. Configuring the Machine Using Utilities

Configuring the IPsec Settings

Click [IPsec Settings] to display the page for configuring the IPsec settings.

This page contains the following tabs: [IPsec Global Settings] and [IPsec Policy List].

• This function is available only when an administrator password is specified.

IPsec Global Settings Tab

Item

IPsec Function

Default Policy

Description

Select whether to enable or disable IPsec.

Select whether to allow for the default IPsec policy.

Broadcast and

Multicast Bypass

Select the services that you do not want to apply IPsec from the following:

[DHCPv4], [DHCPv6], [SNMP], [mDNS], [NetBIOS], [UDP Port 53550]

All ICMP Bypass

Select whether to apply IPsec to ICMP packets (IPv4 and IPv6) from the

following:

[Active]: All ICMP packets will be bypassed without IPsec protection.

"ping" command (echo request and echo reply) is not encapsulated by

IPsec.

[Inactive]: Some ICMP message types will be bypassed without IPsec

protection.

IPsec Policy List Tab

Item

No.

Description

IPsec policy number.

Name

Displays the name of the IPsec policy.

Address Settings

Displays the IP address filter of the IPsec policy as below:

Remote address/Prefix length

Action

Displays the action of the IPsec policy as "Allow", "Drop", or "Require

Security".

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Configuring the IPsec Settings

Item

Description

Displays the status of the IPsec policy as "Active" or "Inactive".

Status

To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec

Policy Settings" page. The following settings can be made on the "IPsec Policy Settings" page.

IP Policy Settings

Item

Description

No.

Specify a number between 1 and 10 for the IPsec policy. The number you

specify will determine the position of the policy in the IPsec Policy List. Policy

searching is performed according to the order of the list. If the number you

specify is already assigned to another policy, the policy you are

configuring will take the number of the earlier policy, and the earlier policy

and any subsequent policies will be renumbered accordingly.

Activity

Name

Select whether to enable or disable the policy.

Enter the name of the policy. Can contain up to 16 characters.

Address Type

Select IPv4 or IPv6 as the type of IP address to be used in IPsec

communication.

Local Address

Displays the IP address of this printer.

Remote Address

Enter the IPv4 or IPv6 address of the device with which to communicate.

Can contain up to 39 characters.

Prefix Length

Action

Enter the prefix length of the Remote Address, using a value between 1 and

128. If this setting is left blank, "32" (IPv4) or "128" (IPv6) will be

automatically selected.

Specify how the IP packets are processed from the following:

• [Allow]: IP packets are both sent and received without IPsec applied to

them.

• [Drop]: IP packets are discarded.

• [Require Security]: IPsec is applied to IP packets that are both sent and

received.

If you have selected [Require Security], you must configure [IPsec Settings]

and [IKE Settings].

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4. Configuring the Machine Using Utilities

IPsec Settings

Item

Description

Encapsulation Type

Specify the encapsulation type from the following:

• [Transport]: Select this mode to secure only the payload section of

each IP packet when communicating with IPsec compliant devices.

• [Tunnel]: Select this mode to secure every section of each IP packet.

We recommend this type for communication between security

gateways (such as VPN devices).

Security Protocol

Select the security protocol from the following:

• [AH]: Establishes secure communication that supports authentication

only.

• [ESP]: Establishes secure communication that supports both

authentication and data encryption.

• [ESP&AH]: Establishes secure communication that supports both data

encryption and authentication of packets, including packet headers.

Note that you cannot specify this protocol when [Tunnel] is selected

for [Encapsulation Type].

Authentication

Algorithm for AH

Specify the authentication algorithm to be applied when [AH] or [ESP&AH]

is selected for [Security Protocol] from the following:

[MD5], [SHA1]

Encryption Algorithm

for ESP

Specify the encryption algorithm to be applied when [ESP] or [ESP&AH] is

selected for [Security Protocol] from the following:

[None], [DES], [3DES], [AES-128], [AES-192], [AES-256]

Authentication

Algorithm for ESP

Specify the authentication algorithm to be applied when [ESP] is selected

for [Security Protocol] from the following:

[MD5], [SHA1]

Life Time

Specify the life time of the IPsec SA (Security Association) as a time period

or data volume. The SA will expire when the time period you specify

elapses or the volume of data you specify reaches the volume carried.

If you specify both a time period and a data volume, the SA will expire as

soon as either is reached, and a new SA will then be obtained by

negotiation.

To specify the life time of the SA as a time period, enter a number of

seconds.

To specify the life time of the SA as a data volume, enter a number of KBs.

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Configuring the IPsec Settings

Item

Description

Key Perfect Forward

Secrecy

Select whether to enable or disable PFS (Perfect Forward Secrecy).

IKE Settings

Item

Description

IKE Version

Displays the IKE version.

Encryption Algorithm

Specify the encryption algorithm from the following:

[DES], [3DES], [AES-128], [AES-192], [AES-256]

Authentication

Algorithm

Specify the authentication algorithm from the following:

[MD5], [SHA1]

IKE Life Time

Specify the life time of the ISAKMP SA as a time period. Enter a number of

seconds.

IKE Diffie-Hellman

Group

Select the IKE Diffie-Hellman Group to be used in the generation of the IKE

encryption key from the following:

[DH1], [DH2]

Pre-Shared Key

Specify the PSK (Pre-Shared Key) to be used for authentication of a

communicating device. Can contain up to 32 characters.

Key Perfect Forward

Secrecy

Select whether to enable or disable PFS (Perfect Forward Secrecy).

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4. Configuring the Machine Using Utilities

Printing Lists/Reports

Click [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] to

print out information for that item.

Print List/Report

Item

Configuration Page

Test Page

Description

Prints general information about the machine and its current configuration.

Prints a test page for checking the printing condition.

Prints the current configuration and installed PCL font list.

Prints the maintenance page.

PCL Font List

Maintenance Page

• Reports cannot be printed via Web Image Monitor if other jobs are printing. Before printing

reports, confirm that machine is not printing.

• Reports will be printed on A4, Letter or Legal size paper. Load one of these sizes of paper into the

tray before printing reports.

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Configuring the Administrator Settings

Click [Administrator Tools] to display the page for configuring the administrator settings.

This page contains the following tabs: [Administrator], [Reset Settings], [Backup Setting], [Restore

Setting], and [Help Source File Setting].

Administrator Tab

Administrator Settings

Item

Description

New Password

Enter the new administrator password. Can contain up to 16 characters.

Confirm New Password Enter the same password again, to confirm.

Reset Settings Tab

Reset Settings

Item

Description

Reset Network Settings Select to restore settings configured under the [Network Settings] and

[Administrator Tools].

Reset Menu Settings

Reset IPsec Settings

Select to restore settings that are not related to the network to their defaults.

Select to clear the IPsec settings.

• [Reset IPsec Settings] appears only when the administrator password is specified.

Backup Setting Tab

• When sending the machine for repair, it is important that you create backup files in advance. The

machine's settings are returned to the default after repair.

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4. Configuring the Machine Using Utilities

Backup Setting

Item

Description

Back up Network

Settings

Backs up settings configured under the [Network Settings] and

[Administrator Tools].

Back up Menu Settings Backs up settings that are not related to the network.

Back up IPsec Settings Backs up the IPsec settings to a file.

Follow the procedure below to create configuration backup files.

1. Select the radio button for the type of data you wish to back up.

2. Enter the administrator password if required.

3. Click [OK].

4. Click [Save] in the confirmation dialog box.

5. Navigate to the location to save the backup file.

6. Specify a name for the file, and click [Save].

• [Back up IPsec Settings] appears only when the administrator password is specified.

Restore Setting Tab

• When the machine is returned from repair, it is important that you restore the machine's settings

from the backup files. The machine's settings are returned to the default after repair.

Restore Setting

Item

Description

File to Restore

Enter the path and name of the file to restore, or click [Browse...] to select

the file.

Follow the procedure below to restore configuration backup files.

1. Click [Browse...].

2. Navigate to the directory containing the backup file to restore.

3. Select the backup file, and click [Open].

4. Enter the administrator password if required.

5. Click [OK].

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Configuring the Administrator Settings

• If the settings are not restored successfully, an error message appears. Try again to restore the file

completely.

Help Source File Setting Tab

Help Source File Setting

Item

Description

Help Source File

Enter the address (URL) of the Help button. Up to 50 alphanumeric

characters can be entered.

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4. Configuring the Machine Using Utilities

Using Smart Organizing Monitor

The state and status information of the machine can be checked using Smart Organizing Monitor.

• Some items might not appear, depending on the model type you are using.

Checking the Status Information

DCT881

1. Image area

Displays the status of this machine with an icon.

2. Status area

• Printer Name

• Print Cartridge

Displays the following messages to indicate remaining toner levels: Remaining Level 1 to 5, "Almost

Empty" and "Empty"

• Input Tray

You can check the following information about the input trays.

[Input Tray], [Status], [Paper Size], [Paper Type]

Displays the type of the paper loaded into each input tray.

• System

Displays the system information about the printer, such as the model name, system version, and memory

size.

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Using Smart Organizing Monitor

• Counter

Displays information about the counters.

• Network

Displays network details such as the printer's IP address and network-related comments.

3. Message area

Displays the status of this machine with a message.

For details about error messages, see page 81 "Error and Status Messages Appear on Smart Organizing

Monitor".

4. [Connect Printer] button

Click to select a printer driver.

5. [Refresh:]

Specify the automatic update of the display.

Configuring the Machine Settings

Smart Organizing Monitor is used to modify the machine’s settings.

1. On the [Start] menu, click [All Programs].

2. Click [Smart Organizing Monitor for SP xxx Series].

3. Click [Smart Organizing Monitor Status].

If the machine you are using is not selected, click [Connect Printer], and then select the machine's

model.

4. On the [User Tools] tab, click [Printer Configuration].

5. Enter the access code.

The default access code is "Admin".

6. Change the settings if necessary.

Before selecting a different tab, click [Apply].

7. Click [OK].

8. Click [Close].

Access Code

The configurable functions depend on the authority of the access code you enter.

• Administrator

All tabs in the [Printer Configuration] dialog box are available.

• General users

Only the [Paper Input] tab is available.

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4. Configuring the Machine Using Utilities

Tab Settings

This section provides a tab-by-tab overview of the machine settings that can be modified using Smart

Organizing Monitor. For more information on each setting item, see the Smart Organizing Monitor

Help.

Paper Input tab

• You can change paper size and other paper settings.

Maintenance tab

• You can adjust print starting positions.

System tab

• You can set basic functions required to use the printer. The printer can be used on factory-set

defaults, but the configuration can be changed depending on the condition of the user.

• The changed condition holds even if the printer is turned off.

• The access code can be changed on this tab.

IPv6, Network 1, Network 2 and Network 3 tabs

• You can set configurations about network connection and communication.

• The following operations are possible on these tabs:

• Checking the printer name, active protocol, and other printer information

• Making interface settings, including the timeout setting and protocol settings

• Checking or making TCP/IP settings

• Checking or making SMTP and SNMP settings

• Checking or making Alert settings

Wireless LAN Settings tab

• You can set configurations about wireless LAN network connection and communication.

• The following operations are possible on the tab:

• Checking the wireless LAN status

• Connecting wireless LAN manually

• Connecting with one touch using WPS

Printer tab

• You can set configurations about PCL.

Printing the Configuration Page

1. On the [Start] menu, click [All Programs].

2. Click [Smart Organizing Monitor for SP xxx Series].

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Using Smart Organizing Monitor

3. Click [Smart Organizing Monitor Status].

If the machine you are using is not selected, click [Connect Printer], and then select the machine's

model.

4. On the [User Tools] tab, select [Configuration Page] in the [List/Test Print] list.

5. Click [Print].

• You can check the firmware version on the configuration page or maintenance page. By updating

the firmware, you can resolve problems or add a number of new functions. For details about

updating the firmware, see the Firmware Update Guide. The Firmware Update Guide can be

downloaded from our Web site.

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4. Configuring the Machine Using Utilities

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5. Maintaining the Machine

Replacing the Print Cartridge

• Store print cartridges in a cool dark place.

• Actual printable numbers vary depending on image volume and density, number of pages printed

at a time, paper type and size, and environmental conditions such as temperature and humidity.

Toner quality degrades over time.

• For good print quality, the manufacturer recommends that you use genuine toner from the

manufacturer.

• The manufacturer shall not be responsible for any damage or expense that might result from the use

of parts other than genuine parts from the manufacturer with your office products.

1. Open the front cover, and then carefully lower it.

2. Carefully pull out the print cartridge horizontally, holding its center.

DCT024

3. Take the new print cartridge out of the box, and then take it out of the plastic bag.

4. Hold the print cartridge and shake it from side to side five or six times.

Shake the print cartridge horizontally in the direction. The first few printed pages may appear

blurred or smeared if the cartridge has not been shaken properly.

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5. Maintaining the Machine

5. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally,

push the cartridge down until it clicks into place.

DCT026

6. Carefully push up the front cover until it closes.

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Cautions When Cleaning

Clean the machine periodically to maintain high print quality.

Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has

been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe

over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.

• To avoid deformation, discoloration, or cracking, do not use volatile chemicals, such as benzine

and thinner, or spray insecticide on the machine.

• If there is dust or grime inside the machine, wipe with a clean, dry cloth.

• You must disconnect the plug from the wall outlet at least once a year. Clean away any dust and

grime from the plug and outlet before reconnecting. Accumulated dust and grime pose a fire

hazard.

• Do not allow paper clips, staples, or other small objects to fall inside the machine.

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5. Maintaining the Machine

Cleaning the Inside of the Machine

1. Open the front cover, and then carefully lower it.

2. Carefully pull out the print cartridge horizontally, holding its center.

DCT024

3. Use a cloth to wipe the inside of the machine toward and away from yourself.

DCT040

Wipe carefully so as not to touch any protrusions inside the machine.

4. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally,

push the cartridge down until it clicks into place.

DCT026

5. Carefully push up the front cover until it closes.

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6. Troubleshooting

Common Problems

This section describes how to troubleshoot common problems that may occur while operating the

machine.

Problem

Possible cause

Solution

• Make sure that the power

plug is firmly inserted into

the wall outlet.

The power cord is not

connected properly.

The machine does not turn on.

• Make sure that the wall

outlet is not defective by

connecting another

working device.

The USB cable or network cable Reconnect the USB cable or

is not connected correctly. network cable.

Pages are not printed.

Strange noise is heard.

The consumable is not properly Check that the consumable is

installed. properly installed.

• If any of these problems persist, turn off the power, pull out the power cord, and contact your sales

or service representative.

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6. Troubleshooting

Paper Feed Problems

If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of

the machine and paper.

Problem

Solution

Paper does not feed smoothly.

• Use supported types of paper. See page 21 "Supported

Paper".

• Load paper correctly, making sure that the paper guides

are properly adjusted. See page 25 "Loading Paper".

• If the paper is curled, straighten the paper.

• Take out the paper from tray and fan it well. Then,

reverse the top and bottom of the paper, and put it in the

tray.

Paper jams occur frequently.

• If there are gaps between the paper and the paper

guides, adjust the paper guides to remove the gaps.

• Avoid printing on both sides of paper when printing

images that contain large areas of solid color, which

consume a lot of toner.

• Use supported types of paper. See page 21 "Supported

Paper".

• Load paper only as high as the upper limit markings on

the paper guide.

Multiple sheets of paper are fed at

one time.

• Fan the paper well before loading. Also make sure that

the edges are even by tapping the stack on a flat surface

such as a desk.

• Make sure that the paper guides are in the right position.

• Use supported types of paper. See page 21 "Supported

Paper".

• Load paper only as high as the upper limit markings on

the paper guide.

• Check that paper was not added while there was still

some left in the tray.

Only add paper when there is none left in the tray.

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Paper Feed Problems

Problem

Paper gets wrinkles.

Solution

• Paper is damp. Use paper that has been stored properly.

• Paper is too thin. See page 21 "Supported Paper".

• If there are gaps between the paper and the paper

guides, adjust the paper guides to remove the gaps.

The printed paper is curled.

• Load the paper upside down in the input tray.

• Paper is damp. Use paper that has been stored properly.

Images are printed diagonally to the If there are gaps between the paper and the paper guides,

pages. adjust the paper guides to remove the gaps.

CER091

Removing Printing Jams

• Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes.

• Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can

smudge. Make test prints until smudges no longer appear.

• Do not forcefully remove jammed paper, as it may tear. Torn pieces remaining inside the machine

will cause further jams and possibly damage the machine.

• Paper jams can cause pages to be lost. Check your print job for missing pages and reprint any

pages that did not print out.

• The jammed paper may be ejected automatically when opening and then closing the front cover or

when turning the power off and then back on.

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6. Troubleshooting

Removing Jammed Paper from Tray 1

1. Pull Tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it

carefully.

DCT012

2. Carefully slide Tray 1 back in until it stops.

3. Open the front cover, and then carefully lower it.

DCT027

4. Carefully pull out the print cartridge horizontally, holding its center.

DCT024

• Do not shake the removed print cartridge. Doing so can cause remaining toner to leak.

• Place the print cartridge on paper or similar material to avoid dirtying your workspace.

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Paper Feed Problems

5. Lifting the guide plate, remove the jammed paper carefully.

DCT025

6. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally,

push the cartridge down until it clicks into place.

DCT026

7. Carefully push up the front cover until it closes.

DCT028

If the error display continues to appear, perform the procedure described in "Opening the Rear

Cover to Remove Jammed Paper".

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6. Troubleshooting

Removing Jammed Paper from the Bypass Tray

• Since the temperature around the guide is high, wait for it to cool before checking for jammed

paper.

1. If paper is jammed in the bypass tray input area, remove the jammed paper carefully.

DCT015

2. Close the bypass tray.

3. Follow Steps 3 to 7 in "Removing Jammed Paper from Tray 1".

If the error display continues to appear, perform the procedure described in "Opening the Rear

Cover to Remove Jammed Paper".

Opening the Rear Cover to Remove Jammed Paper

• Since the temperature around the guide is high, wait for it to cool before checking for jammed

paper.

1. Open the rear cover.

DCT022

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Paper Feed Problems

2. Open the fusing cover.

DCT035

3. Push the levers on the sides down with your thumbs.

DCT036

4. Remove the jammed paper carefully.

DCT068

5. Push the levers on the sides up with your thumbs.

6. Close the fusing cover.

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6. Troubleshooting

7. Close the rear cover.

DCT023

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Print Quality Problems

Checking the Condition of the Machine

If there is a problem with the quality of printing, first check the condition of the machine.

Possible Cause

Solution

There is a problem with the

machine's location.

Make sure that the machine is on a level surface. Place the

machine where it will not be subject to vibration or shock.

An unsupported type of paper is

used.

Make sure that the paper being used is supported by the

machine. See page 21 "Supported Paper".

Make sure that the paper type setting of the printer driver

matches the type of paper loaded. See page 21 "Supported

Paper".

The paper type setting is incorrect.

Non-genuine print cartridges reduce print quality and can

cause malfunctions. Use genuine print cartridges only. See

page 85 "Consumables".

A non-genuine print cartridge is

being used.

Print cartridges should be opened before their expiration date

and used within six months of being opened.

An old print cartridge is being used.

The machine is dirty.

See page 65 "Maintaining the Machine", and clean the

machine as required.

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6. Troubleshooting

Printer Problems

Problem

Solution

An error occurs.

If an error occurs when printing, change the computer or

printer driver settings.

• Check the printer icon name does not exceed 32

alphanumeric characters. If it does, shorten it.

• Check whether other applications are operating.

Close any other applications, as they may be interfering

with printing. If the problem is not resolved, close

unneeded processes too.

• Check that the latest printer driver is being used.

A print job is canceled.

• Set I/O Timeout to a larger value than the current

settings.

There is considerable delay between

the print start command and actual

printing.

• Processing time depends on data volume. High volume

data, such as graphics-heavy documents, take longer to

process. Wait for a while.

• To speed up printing, reduce the printing resolution using

the printer driver.

The whole printout is blurred.

• Paper is damp. Use paper that has been stored properly.

See page 21 "Supported Paper".

• If you enable [Toner Saving], printing is generally less

dense.

• Condensation may have collected. If rapid change in

temperature or humidity occurs, use this machine only

after it has acclimatized.

Cannot print properly when using a

certain application, or cannot print

image data properly.

• Change the print quality settings.

Some characters are printed faintly

or not printed.

The print position is misaligned.

Adjust the print position by specifying [Registration: Tray 1] or

[Registration: Bypass Tray] on the [Maintenance] tab in Smart

Organizing Monitor.

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Printer Problems

Print Positions Do Not Match Display Positions

If the position of items on the printed page differs from the position displayed on the computer screen,

the cause may be one of the following.

Possible Cause

Solution

Page layout settings are not configured properly. Check that the page layout settings are properly

configured in the application.

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6. Troubleshooting

Error and Status Indicate on the Control Panel

The LED on the operation panel indicates the machine status, including any errors.

LED

Toner/

Paper

End

Alarm

Power

Status

Solution

The power is on.

The status is normal.

Flashing Importing data.

Flashing

The print cartridge is almost

empty.

Replace the print cartridge

before it becomes empty.

• The print cartridge is

empty.

• The print cartridge is not

set correctly.

• Set the print cartridge

again correctly.

• The tray has run out of

paper.

• Load paper into the tray.

Flashing

A paper jam has occurred in

the machine.

Use Web Image Monitor or

Smart Organizing Monitor to

determine where the paper jam

is, and then remove the

jammed paper. See page 70

"Paper Feed Problems".

A cover is open.

Confirm that all the covers are

closed completely.

Another type of error has

occurred.

Use Web Image Monitor or

Smart Organizing Monitor to

check the error, and then take

appropriate measures. See

page 37 "Using Web Image

Monitor" or page 60 "Using

Smart Organizing Monitor".

A malfunction has occurred.

Contact your sales or service

representative.

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Error and Status Messages Appear on Smart Organizing Monitor

Error and Status Messages Appear on Smart

Organizing Monitor

"X" represents a displayed message that varies according to the situation.

Message

Causes

Solutions

No Response from

I/O Device

• The power cable of the

machine is not plugged in.

• Check the printer power cord.

• Check the printer power switch is on.

Check the cable,

power cord, and

main switch.

• The power of the machine

is not turned ON.

• Check the USB cable is properly

connected.

• The USB cable is not

connected.

Tray Not Detected or Tray 1 has run out of paper.

Load paper into Tray 1. See page 25

"Loading Paper".

No Paper

The bypass tray has run out of

The indicated paper paper.

source tray is not set

properly, or no

Load paper into the bypass tray. See

page 25 "Loading Paper".

paper loaded.

Check the indicated

tray.

Paper Misfeed

A paper jam has occurred in the Remove the jammed paper. See page 70

machine.

"Paper Feed Problems".

Print Cartridge is

near empty.

The print cartridge is almost

empty.

Prepare a new print cartridge.

No Toner

The machine has run out of the

toner.

Replace the print cartridge. See page 65

"Replacing the Print Cartridge".

Toner has almost run

out.

Shortly printing

becomes not

available. Please

keep Print Cartridge

handy.

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6. Troubleshooting

Message

Causes

Solutions

Printing has been

interrupted because

of the memory

overflow.

The data is too large or

complex to print.

Select [600 x 600 dpi] in [Resolution:] to

reduce the size of data. For details, see the

printer driver Help.

Waste Toner full

The waste toner bottle is full.

Replace the print cartridge.

No printing is

available.

Open the indicated

cover, and then

replace Print

Cartridge.

Unit Not Detected

The print cartridge has not been Reinstall the print cartridge. See page 65

installed. "Replacing the Print Cartridge".

Open the indicated

cover, and then

replace Print

Cartridge.

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7. Appendix

Notes About the Toner

• Proper operation cannot be guaranteed if any third-party toner is used.

• Depending on printing conditions, there are cases where the printer cannot print the number of

sheets indicated in the specifications.

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7. Appendix

Moving and Transporting the Machine

This section provides cautions that you must follow when moving the machine both short and long

distances.

Repack the machine in its original packing materials when moving it over a long distance.

• Be sure to disconnect all cables from the machine before transporting it.

• The machine is a precision piece of machinery. Be sure to handle it carefully when moving it.

• Make sure to move the machine horizontally. Take extra caution when carrying the machine up or

down stairs.

• Do not remove the print cartridge when moving the machine.

• Be sure to hold the machine level while carrying it. To prevent toner from spilling, move the

machine carefully.

1. Be sure to check the following points:

• The power switch is turned off.

• The power cord is unplugged from the wall outlet.

• All other cables are unplugged from the machine.

2. Lift the machine using the inset grips on both sides of the machine, and then move it

horizontally to the place where you want to use it.

• To move the machine over a long distance, pack it well. Take care not to tip or tilt the machine

during transit.

• Toner might spill inside the machine if the machine is not kept level during transit.

• For more information about moving the machine, contact your sales or service representative.

Disposal

Ask your sales or service representative for information about correct disposal of this machine.

Where to Inquire

Contact your sales or service representative for further information about the topics included in this

manual or to inquire about other topics not included in this manual.

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Consumables

Print Cartridge

Print cartridge

Black

Average printable number of pages per cartridge

1,500 pages, 2,600 pages

The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image

density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable

pages, set by the International Organization for Standardization.

• Unless a print cartridge is replaced before toner runs out, printing will become impossible. To

facilitate cartridge replacement, we recommend you purchase and store extra print cartridges.

• The actual number of printable pages varies depending on the image volume and density, number

of pages printed at a time, paper type and paper size used, and environmental conditions such as

temperature and humidity.

• Print cartridges may need to be changed sooner than indicated above due to deterioration over

the period of use.

• Print cartridges are not covered by warranty. However, if there is a problem, contact the store

where you purchased them.

• The supplied print cartridge can print approximately 700 pages.

• This machine periodically performs cleaning. During cleaning, toner will be used to maintain print

quality.

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7. Appendix

Specifications of the Machine

This section lists the machine's specifications.

General Function Specifications

Configuration

Desktop

Print process

Laser electrostatic transfer

Maximum paper size for printing

216 mm × 356 mm (8.5 × 14 inches)

Warm-up time

Less than 25 seconds (23 °C, 71.6 °F)

Paper sizes

A4, 8 / " × 11 " (Letter), 8 / " × 14 " (Legal), B5, 5 / " × 8 / " (Half Letter), 7 / " × 10 /

" (Executive), A5, A6, B6, 16K (197 × 273 mm), 16K (195 × 270 mm), 16K (184 × 260 mm),

Custom Paper Size

• The following paper sizes are supported as custom paper sizes:

• Width

Tray1: Approximately 100-216 mm (3.9-8.5 inches)

Bypass Tray: Approximately 90-216 mm (3.6-8.5 inches)

• Length

Approximately 148-356 mm (5.8-14 inches)

Paper type

Plain Paper (65-99 g/m (17-26 lb.)), Recycled Paper (75-90 g/m (20-24 lb.)), Thin Paper

(52-64 g/m (14-17 lb.)), Thick Paper (100-130 g/m (26.6-34 lb.))

Paper input capacity

• Tray 1

150 sheets (70 g/m , 19 lb.)

• Bypass Tray

1 sheet (70 g/m , 19 lb.)

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Specifications of the Machine

Maximum loading height

15.5 mm (0.6 inches)

Paper output capacity

• Output Tray

50 sheets (70 g/m , 19 lb.)

• Rear

1 sheet (70 g/m , 19 lb.)

Memory

128 MB

Power requirements

•

(mainly Europe and Asia)

(mainly North America)

220-240 V, 5 A, 50/60 Hz

•

120 V, 8 A, 60 Hz

Power consumption

• Maximum power consumption

762 W

• Energy Saver mode 1

36.1 W

• Energy Saver mode 2

3.4 W

Machine dimensions (Width × Depth × Height)

402 × 360 × 165 mm (15.8 × 14.2 × 6.5 inches)

Weight (machine body with consumables)

Approximately 7.2 kg (16 lb.) or less

Printer Function Specifications

Printing speed

(mainly Europe and Asia)

22 pages per minute (A4)

(mainly North America)

23 pages per minute (Letter)

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7. Appendix

Resolution

600 × 600 dpi (maximum: 1200 × 600 dpi)

First print speed

10 seconds (From the completion of data processing to the completion of paper delivery)

Interface

• Ethernet (10BASE-T, 100BASE-TX)

• USB 2.0

• Wi-Fi

Printer language

GDI, PCL

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Trademarks

Firefox is a registered trademark of the Mozilla Foundation.

Microsoft, Windows, Windows Server, Windows Vista, and Internet Explorer are either registered

trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Other product names used herein are for identification purposes only and might be trademarks of their

respective companies. We disclaim any and all rights to those marks.

The proper names of Internet Explorer 6, 7, 8, 9, 10 and 11 are as follows:

Microsoft Internet Explorer

Windows Internet Explorer

Internet Explorer 10

Internet Explorer 11

The proper names of the Windows operating systems are as follows:

• The product names of Windows XP are as follows:

Microsoft Windows XP Professional

Microsoft Windows XP Home Edition

Microsoft Windows XP Professional x64 Edition

• The product names of Windows Vista are as follows:

Microsoft Windows Vista Ultimate

Microsoft Windows Vista Business

Microsoft Windows Vista Home Premium

Microsoft Windows Vista Home Basic

Microsoft Windows Vista Enterprise

• The product names of Windows 7 are as follows:

Microsoft Windows 7 Home Premium

Microsoft Windows 7 Professional

Microsoft Windows 7 Ultimate

Microsoft Windows 7 Enterprise

• The product names of Windows 8 are as follows:

Microsoft Windows

Microsoft Windows 8 Pro

Microsoft Windows 8 Enterprise

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7. Appendix

• The product names of Windows 8.1 are as follows:

Microsoft Windows 8.1

Microsoft Windows 8.1 Pro

Microsoft Windows 8.1 Enterprise

• The product names of Windows Server 2003 are as follows:

Microsoft Windows Server 2003 Standard Edition

Microsoft Windows Server 2003 Enterprise Edition

• The product names of Windows Server 2003 R2 are as follows:

Microsoft Windows Server 2003 R2 Standard Edition

Microsoft Windows Server 2003 R2 Enterprise Edition

• The product names of Windows Server 2008 are as follows:

Microsoft Windows Server 2008 Foundation

Microsoft Windows Server 2008 Standard

Microsoft Windows Server 2008 Enterprise

• The product names of Windows Server 2008 R2 are as follows:

Microsoft Windows Server 2008 R2 Foundation

Microsoft Windows Server 2008 R2 Standard

Microsoft Windows Server 2008 R2 Enterprise

• The product names of Windows Server 2012 are as follows:

Microsoft Windows Server 2012 Foundation

Microsoft Windows Server 2012 Essentials

Microsoft Windows Server 2012 Standard

• The product names of Windows Server 2012 R2 are as follows:

Microsoft Windows Server 2012 R2 Foundation

Microsoft Windows Server 2012 R2 Essentials

Microsoft Windows Server 2012 R2 Standard

Microsoft Windows Server 2012 R2 Datacenter

Microsoft product screen shots reprinted with permission from Microsoft Corporation.

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INDEX

IPv6 configuration................................................. 45

Administrator password....................................5, 57

Administrator settings............................................ 57

Auto e-mail notification settings............................47

Job cancel..............................................................34

Language............................................................... 39

Legal prohibition......................................................4

Lists..........................................................................56

Loading paper....................................................... 25

Backup settings......................................................57

Basic operation......................................................33

Bypass tray.............................................................29

Changing the custom paper size......................... 31

Cleaning.......................................................... 67, 68

Common problems................................................69

Condition of the machine......................................77

Configuration page........................................ 56, 62

Consumables......................................................... 85

Counter information.............................................. 40

Machine information.............................................41

Machine settings....................................................61

Manual IP address................................................ 17

Models..................................................................... 6

Moving...................................................................84

Network application............................................. 45

Network settings............................................. 16, 44

Network status.......................................................44

Non-recommended paper................................... 23

Default settings.......................................................57

DHCP......................................................................16

Differences in Performance/Functions between

Different Models...................................................... 5

Disclaimer.................................................................4

DNS setting............................................................46

Duplex....................................................................33

Operation tools..................................................... 14

Paper feed problems.............................................70

Paper jam........................................................ 71, 74

POP3 settings.........................................................49

Print area................................................................24

Print cartridge.................................................. 65, 85

Print quality problems............................................77

Printer function....................................................... 87

Printer problems.....................................................78

Error messages................................................80, 81

Exterior................................................................... 11

Help source file setting..........................................59

Important Safety Instructions...............................7, 9

Installing the driver and software.........................15

Interface................................................................. 43

Interior.................................................................... 13

Introduction.............................................................. 4

IP address.......................................................... 5, 16

IPsec global settings.............................................. 52

IPsec policy settings...............................................52

IPsec settings.......................................................... 52

Replace.................................................................. 65

Reports................................................................... 56

Reset settings..........................................................57

Restore settings...................................................... 58

Smart Organizing Monitor...................................60

SMTP settings.........................................................49

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SNMP settings....................................................... 48

Specifications.................................................. 86, 87

Specifying the paper type.................................... 31

Specifying the paper type and paper size... 30, 31

Specifying the standard paper size..................... 31

Status indicate........................................................80

Status information........................................... 40, 60

Status messages.....................................................81

Supported paper...................................................21

System information..........................................40, 60

System settings.......................................................42

Toner................................................................40, 83

Top page................................................................38

Trademarks............................................................ 89

Tray 1..................................................................... 25

Tray paper settings................................................42

Troubleshooting...........................69, 70, 77, 78, 79

Web Image Monitor............................................. 37

Wireless LAN settings.....................................50, 61

Wireless LAN setup...............................................17

M213-8620

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M213-8620

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