Rheem Water Heater HE119 130LP User Guide

High Efficiency Commercial Gas Water Heater

USE & CARE MANUAL

WITH INSTALLATION INSTRUCTIONS FOR THE CONTRACTOR

This Use & Care Manual covers the following model numbers:

O F F

HE45-100N

HE45-130N

HE45-160N

HE45-199N

HE80-130N

HE80-160N

HE80-199N

HE119-130N HE45-199LP

HE119-160N HE80-130LP

HE119-199N HE80-160LP

HE80-199LP

HE45-100LP HE119-130LP

HE45-130LP HE119-160LP

HE45-160LP HE119-199LP

Do Not Destroy this Manual. Please read carefully

and keep in a safe place for Future Reference.

Recognize this symbol as an Indication of Important

Safety Information!

NOTICE:This water heater is designed for use in a commercial application. The installation and

maintenance of it should be performed by qualified, licensed service personnel.

WARNING: Read and review this entire manual with special emphasis on the Venting and Operation

Sections prior to any installation work.

CALIFORNIA PROPOSITION 65 WARNING:This product contains chemicals known to the State of California

to cause cancer, birth defects or other reproductive harm.

WARNING: If the information in these instructions are not followed exactly, a fire or explosion may result

causing property damage, personal injury or death.

Immediately call your gas supplier from a neigh-

bor's phone. Follow the gas supplier's instruc-

tions.

FOR YOUR SAFETY!

•

— Do not store or use gasoline or other flammable

vapors or liquids or other combustible materials in

the vicinity of this or any other appliance.To do so

may result in an explosion or fire.

If you cannot reach your gas supplier, call the fire

department.

•

Do not return to your building until authorized by

the gas supplier or fire department.

— WHAT TO DO IFYOU SMELL GAS

— Improper installation, adjustment, alteration, ser-

vice or maintenance can cause injury, property

damage or death. Refer to this manual. Installation

and service must be performed by a qualified

installer, service agency or the gas supplier.

Do not try to light any appliance.

•

Do not touch any electrical switch; do not use any

phone in your building.

AP12158-2 (04/05)

Printed in the USA

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General Safety Precautions

Be sure to read and understand the entire Use & Care Manual before attempting to install or operate this water heater.

Pay particular attention to the following General Safety Precautions. Failure to follow these warnings could result in a fire

or explosion, causing property damage, bodily injury or death. Should you have any problems understanding the instruc-

tions in this manual, STOP, and get help from a qualified installer or service technician or the gas supplier.

DANGER

WARNING

LIQUEFIED PETROLEUM MODELS

Gasoline, as well as other flammable materials and liq-

uids (adhesives, solvents, etc.), and the vapors they pro-

duce, are extremely dangerous. DO NOT handle, use or

store gasoline or other flammable or combustible materi-

als anywhere near or in the vicinity of a water heater. Be

sure to read and follow the warning label pictured below

and other labels on the water heater, as well as the warn-

ings printed in this manual. Failure to do so can result in

property damage, bodily injury, or death.

- Propane, or LP gas, must be used with great caution.

· It is heavier than air and will collect first in lower areas

making it hard to detect at nose level.

· Make sure to look and smell for LP leaks before

attempting to light appliance. Use a soapy solution to

check all gas fittings and connections. Bubbling at a con-

nection indicates a leak that must be corrected. When

smelling to detect an LP leak, be sure to sniff near the

floor.

· Gas detectors are recommended in LP applications and

their installation should be in accordance with the manu-

facturer's recommendations and/or local laws, rules, reg-

ulations or customs.

· It is recommended that more than one method be used

to detect leaks in LP applications.

DANGER

Failure to install and properly vent the water heater to the

outdoors as outlined in the Venting Section of this manu-

al can result in unsafe operation of the water heater. To

avoid the risk of fire, explosion, or asphyxiation from car-

bon monoxide, never operate this water heater unless it

is properly vented and has an adequate air supply for

proper operation. Be sure to inspect the vent system for

proper installation at initial start-up and at least annually

thereafter. Refer to maintenance section of this manual

for more information regarding vent system inspections.

IF LP GAS IS PRESENT OR SUSPECTED:

· DO NOT attempt to find the cause yourself;

· DO NOT try to light any appliance;

· DO NOT touch any electrical switch;

· DO NOT use any phone in your building.

· Leave the house immediately and make sure your fam-

ily and pets leave also.

D A N G E R

· Leave the doors open for ventilation and contact the gas

supplier, a qualified service agency or the fire depart-

ment.

· Keep the area clear until the service call has been

made, the leak is corrected, and a qualified agency has

determined the area to be safe.

FLAMMABLES

FlammableVapors

WARNING

Vapors from flammable

liquids will explode and

catch fire causing death or

severe burns.

Water heater has a main

burner and pilot flame.

The pilot flame:

Both LP and natural gas have an odorant added to help

detection. Some people may not physically be able to

smell or recognize this odorant. If unsure or unfamiliar

about the smell associated with LP or natural gas, ask

the gas supplier. Other conditions, such as "Odorant

Fade", which causes the odorant to "fade", or diminish in

intensity can also hide or camouflage a gas leak.

1. which can come on at

any time and

Do not use or store flammable

products such as gasoline,

solvents or adhesives in the

same room or area near the

water heater.

2. will ignite flammable

vapors.

Vapors:

1. cannot be seen,

2. are heavier than air,

3. go a long way on the

floor and

4. can be carried from

other rooms to the pilot

flame by air currents.

Keep flammable products:

1. far away from heater,

2. in approved containers,

3. tightly closed and

4. out of children's reach.

DANGER

Installation:

are at least 18" above the

floor.This will reduce, but not

eliminate, the risk of vapors

being ignited by the main

burner or pilot flame.

Do not install water heater

where flammable products will

be stored or used unless the

main burner and pilot flames

Water heaters utilizing Liquefied Petroleum gas (LP) are

different from natural gas models. A natural gas heater

will not function safely on LP gas and vice versa. No

attempt should ever be made to convert a heater from

natural gas to LP gas. To avoid possible equipment dam-

Read and follow water heater warnings and instructions. If owners

manual is missing, contact the retailer or manufacturer.

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General Safety Precautions

age, personal injury or fire: DO NOT connect this water

heater to a fuel type not in accordance with unit rating

plate. Propane gas for propane units. Natural gas for

natural gas units. These units are not certified for any

other type fuel.

Maximum water temperatures occur just after burner has

shut off. To find temperature of the water being deliv-

ered, turn on a hot water faucet and place a thermome-

ter in the hot water stream and read the thermometer.

The following chart details the relationship of water tem-

perature and time with regard to scald injury and may be

used as a guide in determining the safest water temper-

ature for your applications.

WARNING

LP appliances should not be installed below-grade (for

example, in a basement) if such installation is prohibited

by federal, state and/or local laws, rules, regulations, or

customs.

TIME / TEMPERATURE RELATIONSHIPS IN SCALDS

Temperature

120˚F

Time to Produce Serious Burn

More than 5 minutes

1½ to 2 minutes

To meet commercial water use needs, the thermostat on

125˚F

this water heater is adjustable up to 160 F (Booster mod-

130˚F

About 30 seconds

els have a maximum setpoint of 180°F). However, water

temperatures over 125 F can cause severe burns

135˚F

About 10 seconds

instantly or death from scalds. This is the preferred start-

ing point for setting the controls for supplying general

purpose hot water.

140˚F

Less than 5 seconds

Less than 3 seconds

About 1½ seconds

145˚F

150˚F

Safety and energy conservation are factors to be consid-

ered when setting the water temperature on the thermo-

stat. The most energy efficient operation will result when

the temperature setting is the lowest that satisfies the

needs consistent with the application.

155˚F

About 1 second

Table courtesy of Shriners Burn Institute

The temperature of the water in the heater can be regu-

lated by setting the temperature on the electronic ther-

mostat. To comply with safety regulations, the thermostat

was set at its lowest setting before the water heater was

shipped from the factory. See the section titled SET

POINT ADJUSTMENT PROCEDURE to set the electron-

ic thermostat.

D A N G E R

DANGER

There is a Hot Water SCALD Potential if the thermo-

stat is set too high.

HOT

NOTE: When this water heater is supplying general pur-

pose hot water requirements for use by individuals, a

thermostatically controlled mixing valve for reducing point

of use water temperatures is recommended to reduce the

risk of scald injury. Contact a licensed plumber or the

local plumbing authority for further information.

BURN

Water temperature over 125°F can

cause severe burns instantly or

death from scalds.

Children, disabled and elderly are

at highest risk of being scalded.

See instruction manual before

setting temperature at water

heater.

Feel water before bathing or

showering.

Temperature limiting valves are

available, see manual.

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INSTALLATION

service clearance minimum. This front service may be

WARNING

achieved by a non-rated or combustible door or access

panel; providing the 24" service clearance is achieved

when the door is opened or panel is removed. This water

heater must not be located near flammable liquids

such as gasoline, adhesives, solvents, paint thin-

ners, butane, liquefied propane, etc. as the controls

of this appliance could ignite those vapors, causing

an explosion.

Read and review this entire manual with special

emphasis on the Venting Sections and Operation

Sections prior to any installation work.

LOCAL INSTALLATION REGULATIONS

This water heater must be installed in accordance with

these instructions, local codes, utility company require-

ments, and/or in the absence of local codes, the latest

edition of the American National Standard / National Fuel

Gas Code, a copy of which can be purchased from either

American Gas Association, 1515 Wilson Blvd., Arlington,

VA 22209 as booklet Z223.1 or National Fire Prevention

Association, 1 Batterymarch Park, Quincy, MA 02269 as

booklet NFPA 54.

TEMPERATURE AND PRESSURE RELIEF VALVE

A new combination temperature and pressure relief

valve, complying with the Standard for Relief Valves and

Automatic Gas Shutoff Devices for Hot Water Supply

Systems, ANSI Z21.22, must be installed in the opening

provided on the water heater at the time of installation.

No valve is to be placed between the relief valve and the

water heater. For circulating tank installation, the sepa-

rate storage tank(s) must have similar protection. The

pressure rating of the relief valve must not exceed the

maximum working pressure as marked on the front of the

water heater. The Btu/h rating of the relief valve must

equal or exceed the Btu/h input of the water heater as

noted on its rating plate. Connect the outlet of the relief

valve to a suitable open drain. The discharge line must

pitch downward from the valve to allow complete draining

(by gravity) of the relief valve and discharge line, and

must be no smaller than the outlet of the relief valve. The

end of the discharge line should not be threaded or con-

cealed and should be protected from freezing. No valve

of any type, restriction or reducer coupling should be

installed in the discharge line. Local codes shall govern

the installation of the relief valves.

The water heater must be located or protected so it is not

subject to physical damage, for example, by moving

objects, area flooding, etc.

CAUTION

The water heater should not be located in an area

where leakage of the tank or connections will result

in damage to the area adjacent to it or to lower floors

of the structure. When such areas cannot be avoid-

ed, it is recommended that a suitable catch pan, ade-

quately drained, be installed under the water heater.

The pan MUST NOT restrict the flow of combustion

air flow.

NOTE: Auxiliary catch pan installation MUST con-

form to the applicable local codes

LOCATION

EXPANSION TANK

Choose a location for your water heater centralized to the

piping system, along with consideration to vent pipe

length. As the length of vent pipe increases, the firing

rate of the appliance decreases. You must also locate

the Advantage Plus where it will not be exposed to below

freezing temperatures. Additionally, you will need to

place the water heater so that the controls, drain,

inlet/outlet, and gas valve are easily accessed. This

appliance must not be installed outdoors, as it is certified

as an indoor appliance, and must be kept vertical and on

a level surface. Also, care must be exercised when

choosing the location of this appliance where leakage

from the relief valve, leakage from related piping, or leak-

age from the tank or connections, will not result in dam-

age to the surrounding areas or to the lower floors of the

building. A water heater should always be located in

an area with a floor drain or installed in an adequate-

ly drained catch pan suitable for water heaters.

Proper clearance must be provided around the

AdvantagePlus as follows: Sides, bottom, top, and back

are 0" (zero clearance). Front of the appliance needs 24"

A potable hot water expansion tank may be required to

offset the water expansion as the water is heated. In

most city plumbing systems, the water meter has a no

return or back flow device built into the system to prevent

back flowing of water back into city mains. Back flow pre-

venters may be found on all incoming water supplies.

Under these circumstances, you will need a hot water

expansion tank listed for potable water use. The expan-

sion tank should be located on the cold inlet piping close

to the water heater. The expansion tank must be suit-

able for hot potable water.

WARNING

The manufacturer’s warranty does not cover any

damage or defect caused by installation or attach-

ment or use of any special attachments such as ener-

gy saving devices (other than those authorized by

the manufacturer) into, onto, or in conjunction with

the water heater. The use of such unauthorized

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devices may shorten the life of the water heater and

may endanger life and property. The manufacturer

disclaims any responsibility for such loss or injury

resulting from the use of such unauthorized devices.

maximum outlet water temperature from exceeding 125°

Fahrenheit to prevent scald injury.

SPECIAL

INSTRUCTIONS

FOR

BOOSTER

INSTALLATIONS

DOMESTIC WATER CONNECTIONS

All booster heaters are supplied with the "Booster

Installation" kit. In order to maintain proper temperature,

this kit must be correctly installed. The Booster kit con-

tains the following list of parts:

The water connections must be installed in accordance

with all national and local plumbing codes, or any pre-

vailing standard. NEVER USE DIELECTRIC UNIONS

OR GALVANIZED STEEL FITTINGS ON ADVANTAGE

PLUS CONNECTIONS. The inlet and outlet connections

are 1" on the 45 gallon models and 1-1/2" on the 80 and

119 gallon models. On the cold inlet, install a 1" brass

tee on the 45 gallon models, or a 1-1/2" brass tee on the

80 and 119 gallon models. On the run of the 1" brass tee

install, with pipe sealant, compound a 1" brass drain cock

or it's equivalent (not supplied). Into the branch of the 1"

or 1-1/2" brass tee install a copper male adapter to match

with the copper plumbing system. For convenience, you

may install a shut off valve and a union in the cold inlet

piping to ease servicing in the future. If there is a back

flow preventer, or any type of a no return valve in the sys-

tem, then you must install an additional tee for a suitable

potable thermal expansion tank. (See section on

Expansion Tank.) In the hot outlet connection, (top left),

install a suitable adapter to match the copper tubing of

the plumbing system. A thermal trap or heat trap loop

may be installed here to provide additional energy sav-

ings and prevent thermal siphoning of domestic hot

water. A domestic hot water tempering/ anti-scald valve

should be installed into the hot water line to prevent the

#01 - Nibco Tee - 1"x 1"x 1/2" (2 pcs.)

#02 - Female Adapter - 1" (2 pcs.)

#03 - Dial Thermometer (2 pcs.)

#04 - Expansion Tank - 4-1/2 Gal.

#05 - Grundfos 3 Speed Pump w/ Check Valve

#06 - Nibco 1.2" x 12" Fitting Air Chamber

#07 - Vacuum Relief Valve

#08 - Pressure Gauge - 0 - 200 PSI

#09 - Nibco Tee 712R - 1"x 1" x 3/4" (2 pcs.)

#10 - Nibco Tee 714RR - 1"x 1/2"x 1"

#11 - Nibco Tee - 1"x 1/2"x 1" Copper

#12 - Reducing Coupling

#13 - Pressure Reducing Valve

#14 - Nibco Male Adapter - 1"

See the following drawing for a typical "Booster" installa-

tion. Please note that those items marked with an aster-

isk in the drawing are not included with the Booster kit,

but are items that should be installed in a typical dish-

washer package.

#09

#11

#08

#12

#07

#13

PVC PVC

#06

120˚ F TO

140˚ F SUPPLY

1" COPPER

GAS

#10

3/4"

#05

#04

UGE

REGULAG

#14

#09

180˚F

RETURN

3/4" RETURN

RESS

HERMOMETER

PRESSP

1" SUPPLY

180˚F

WATER

#01

#03

#02

CIRCULATOR DISTANCE TO DISHWASHER

SETTING

(ONE WAY)

1 - 19 FT.

DISHWASHER

MIN.

ABS

REQ'D

DRAIN

VALVE

20 - 59 FT.

60 - 100 FT.

84"

INTAKE

EXHAUST

#01

#03

#02

CONDENSATE

DRAIN

The booster heater is equipped with a circulating pump to provide the

minimum water flow in the booster and maintain a uniform water tem-

perature in the tank. Depending on the physical distance from the

booster to the dishwasher, and the length of time between washes, it

may be necessary to run an empty rack to purge the supply line of

water that has cooled below 180ºF. For this reason it is best to locate

the booster as close as possible to the dishwasher. The circulator is

equipped with three speeds to increase flow rate and reduce heat

loss. Reference the "Distance" chart to determine the appropriate cir-

culator speed setting.

All piping should be installed with suitable pipe insulation to avoid

temperature loss on the re-circulation line. A minimum of 1" thick pipe

insulation is recommended. Under no circumstances should the

booster be installed without a circulating pump.

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You must ensure that the entire gas line to the reduc-

ing bushing connection at the Advantage Plus is no

smaller than 3/4".

WARNING

Tank MUST be full of water before power is turned

on. Heat exchanger coil WILL BE DAMAGED if ener-

gized even for a short time while the tank is dry. The

water heater’s warranty does not cover damage or

failure resulting from operation with an empty or par-

tially empty tank. (Reference is made to the limited

warranty for complete terms and conditions)

CAUTION

THE USE OF FLEXIBLE GAS CONNECTORS IS NOT RECOM-

MENDED. HOWEVER, IF USED, IT IS IMPERATIVE THAT THEY ARE

SIZED CORRECTLY. FLEXIBLE GAS CONNECTORS MUST HAVE A

MINIMUM ID OF 3/4". A MINIMUM 3/4" ID MUST BE MAINTAINED

TO AVOID RESTRICTION OF GAS FLOW! NEVER REDUCE THE

ELECTRICAL CONNECTION

GAS SUPPLY LINE BELOW 3/4"!

Once all the inspections have been performed, the piping

system must be leak tested. If the leak test pressure is

higher than the maximum permissible inlet pressure, you

must isolate the AdvantagePlus from the gas line before

testing. In order to do this, you must disconnect the

union and cap the inlet gas line. In the event the gas

valve is exposed to a pressure greater than 1/2 PSI, 14"

water column, the gas valve must be replaced.

The electrical connection for the AdvantagePlus is on the

left side of the combustion shroud. There is a 1/2" knock-

out location for electrical connection. All electrical wiring

must be performed by a qualified licensed electrician,

and in accordance with National Electrical Code, or to the

applicable local codes and standards. The electrical

requirements are for standard 120 volts, 60 Hz., 10 amp

service. It is recommended that an electrical disconnect

switch be placed near the water heater, and that the con-

nection to the AdvantagePlus be made using 3/8" extra-

flex, or 3/8" greenfield (or equivalent). This unit must be

wired with #14 AWG, and fused for no more than 15

amps. It is of extreme importance that this unit be

properly grounded! Ground the water heater by con-

necting the green wire in the electrical access compart-

ment directly to the main building ground system. It is

very important that the building system ground is

inspected by a qualified electrician prior to making

Failure to follow all precautions could result in fire,

explosion or death! It is recommended that a soapy

solution be used to detect leaks. Bubbles will appear and

indicate a leak is present. The gas piping must be sized

for the proper flow and length of pipe to avoid unaccept-

able pressure drop. Both the gas meter and the gas reg-

ulator must be properly sized for the total gas load. If you

experience a pressure drop greater than 1" W.C., the

meter or regulator or gas line may be undersized or in

need of service. On the inlet side of the gas valve, there

is a 1/8" NPT plug. This plug can be removed to attach a

manometer. You can attach a meter to the incoming gas

drip leg by removing the cap and installing the meter. The

gas pressure must remain between 7" and 14" of water

column during stand-by and unit running heat cycle. If an

in-line regulator is used, it must be a minimum of 10 feet

from the AdvantagePlus. It is very important that the

gas line is properly purged by the gas supplier or

utility. Failure to properly purge the lines or improp-

er line sizing, will result in the failure of the

AdvantagePlus lighting off. The gas valve is a special

gas valve which has a Pressure Augmented Regulator

feature, as well as negative outlet pressure. This valve

must not be replaced with a conventional valve under any

circumstances. Make sure valve is in the “OFF” position

prior to turning gas supply on. As an additional safety

feature, this valve has a left hand thread on the outlet

end, and a special tamper resistant electrical connector.

this connection.

Once all connections have been

made, the electrical access may be closed. It is very

important that the electrical power is not turned on until

gas and venting connections are completed and the tank

is full of water.

A green LED is provided on the main control board.

This LED must be illuminated when appliance is

turned on for proper operation. Failure to illuminate

means bad or missing ground or reverse polarity.

GAS CONNECTION

Gas supply shall not exceed a maximum inlet pressure of

14" water column (350 mm), 1/2 pound pressure (3.4

kPa), and a minimum of 7" water column (natural and

propane). The entire piping system, gas meter, and reg-

ulator must be sized properly to prevent a pressure drop

greater than 0.5" of water column as stated in the

National Fuel Gas Code. Gas pressure information is

listed on the rating plate. It is very important that you

are connected only to the type of gas noted on the

rating plate; "LP" or propane gas or "Nat" natural

gas or city gas. All gas connections must be approved

by the local gas supplier or utility in addition to the gov-

erning authority prior to turning the gas supply on. The

nipple provided for the inlet gas connection is 1/2", and it

is mandatory that a 3/4" to 1/2" reducing bushing (pro-

vided) is used, threaded into the branch of a 3/4" tee, and

a drip leg fabricated, as per the National Fuel Gas Code.

WARNING

Never use open flame to test for gas leaks, as

bodily injury or property damage could result.

WARNING

DO NOT exceed input shown on water heater rating

plate.

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VENTING WHEN USING 3" VENT PIPE

10) Always place 1/2 inch x 1/2 inch 16 gauge galva-

nized steel screen in the intake and exhaust openings to

prevent foreign matter from entering the AdvantagePlus.

11) The vent system must be balanced by friction loss

equivalent (See table on page 10).

12) The same method must be used for both intake and

exhaust termination. DO NOT terminate one horizontal-

ly and the other vertically.

(ONLY MODELS WITH INPUTS OF 100,000 BTU AND 130,000 BTU

ARE CERTIFIED TO USE 2" VENT PIPE, SEE SPECIAL VENTING

INSTRUCTIONS SECTION)

For inlet air supply, top pipe on the right of the shroud,

use 3" PVC schedule 40. It is very important that you plan

the location properly to eliminate long pipe runs and

excessive fittings. Inlet pipe size must not be reduced.

Do not combine the inlet air with any other inlet pipe

including an inlet to an additional similar appliance.

The joints must be properly cleaned, primed, and

cemented. The piping must also be properly supported

as per local and national standard plumbing codes. It is

important that the piping be clean and free from burs,

debris, ragged ends, and particles of PVC.

13) Roof Venting: The vent intake and exhaust must be

properly cleaned and glued, for pressure tight joints.

Several methods for venting the AdvantagePlus can be

found on pages 22 and 23. Use the layout as a guide-

line. Certain site conditions such as multiple roof

lines/pitches may require venting modifications-consult

factory. The air inlet must be a minimum of 1' vertically

above the maximum snow level or 24" whichever is

greater. The air inlet must also be a minimum of 10' hor-

izontally from the roof and terminated with a tee. The

exhaust must be a minimum of 24" above the air inlet

opening and terminated with a coupling. It is very impor-

tant that there are no other vents, chimneys, or air inlets

in any direction for at least 4'. All venting must be

properly supported, as the AdvantagePlus is not

intended to support any venting whatsoever. All pip-

ing, glue, solvents, cleaners, fittings, and components

must conform to ASTM (American Society for Testing and

Materials), and ANSI (American National Standard

Institute).

For exhaust piping, lower pipe on the right of the shroud,

use only ABS schedule 40 or CPVC schedule 40 or 80,

NON FOAM CORE, in the first 84" (7 feet) of vent length.

The balance of the inlet and exhaust piping may be PVC

schedule 40, ABS schedule 40 or CPVC schedule 40 or

80, NON FOAM CORE ONLY, as required to meet local

venting codes.

Exhaust piping should be sloped back to the connection

on the AdvantagePlus, at least 1/4 inch per foot of pipe,

to remove the condensate that forms within the pipe. The

total combined length of pipe, (inlet air piping plus

exhaust piping) including allowances for elbows, should

not exceed 85 equivalent feet. The total combined length

of pipe, including allowances for elbows, should not be

less than 22 equivalent feet (minimum length of 12 feet of

piping, including allowances for elbows, on the inlet and

the exhaust). Choose your vent termination locations

carefully. You must make certain that exhaust gas does

not re-circulate back into the air inlet pipe. You must

place your vent terminations in an open area, according

to the following guidelines.

14) It is recommended that you use vent kits specifically

designed for AdvantagePlus installations.

PIPE / FITTINGS WHEN USING 3” VENT PIPE

The first 84" (7’) of exhaust piping, must be of 3" ABS

solid only (provided) or CPVC; (NEVER use cellular

foam core pipe on exhaust piping), and conform to

ASTM D-3965 for ABS or ASTM F-441 for CPVC, and fit-

tings to ASTM D2661 & D3311 for ABS and ASTM F-439

for CPVC. The balance of exhaust piping, and all of

intake piping, use standard 3" PVC schedule 40 or 3"

ABS schedule 40, conforming to ASTM D2665, or ABS

conforming to ASTM D-3965 & ASTM R-441 for ABS; and

fittings conforming to ASTM D-2665 & D331. ABS may

also be used for intake venting as long as pipe conforms

to ASTM D3965 & D2661 and fittings meet ASTM D2661

& D3311.

Venting Guidelines

1) Never vent into a walkway or patio area, or an alley,

or otherwise public area less than 7' from the ground.

2) Allow four (4) feet below or four (4) feet horizontally

from any door, window or gravity air inlet to the building

or other appliance.

3) Never install a heat saver or similar product to cap-

ture waste heat from exhaust.

FOR LONGER VENT LENGTHS WHEN USING 3”

VENT PIPE

4) Always have vent location at least 1' above maximum

snow level.

All venting must be 3", both intake and exhaust. NEVER

use any piping less than 3", or different size pipe on

the intake and exhaust. You may use 4" venting on

both intake and exhaust to lower the pressure drop and

provide additional venting length. It is imperative when

using 4" venting to follow these instructions very

carefully. For longer venting lengths, the first 10' of

both the intake and exhaust piping are 3". For the

intake, use 10' of 3" PVC plus one 90 degree or two

45 degree elbows. For the exhaust, use 10' of ABS

solid NON FOAM CORE, or CPVC plus one 90 degree

5) Always have vent 1' above ground level, away from

shrubs and bushes.

6) Follow local gas codes in your region or refer to

National Fuel Gas Code, or Can B149.

7) Always have vent at least 3' from an inside corner of

outside walls.

8) Maintain at least 4' clearance to electric meters, gas

meters and exhaust fans or inlets.

9) Inlet air must be taken from outside of building next

to exhaust outlet, no closer than 8".

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or two 45 degree elbows. Then use a 4" x 3" PVC or 4"

x 3" ABS reducing coupling. Then proceed with PVC 4"

NON FOAM CORE pipe and fittings for both the intake

and exhaust piping. On 4" piping you may go an addi-

tional 125 equivalent feet of pipe and fittings, combined

total length. The 4" fittings have a friction loss allowance

as follows:

schedule 40 piping, conforming to ASTM D-1785, and fit-

tings conforming to ASTM D-2466, or ABS pipe conform-

ing to ASTM D-3965 and ASTM D-2661, and fittings con-

forming to ASTM D-3311 and ASTM D-2661. (NEVER

use cellular foam core pipe on exhaust piping)

FOR LONGER VENT LENGTHS WHEN USING

2" VENT PIPE

4" 90 degree = 3' and a 4" 45 degree = 1'.

You may use 3 inch venting on both the intake and

exhaust to lower the pressure drop and provide addition-

al vent length. It is imperative when using 3 inch venting

to follow these instructions carefully. For longer vent

lengths, the first 10 feet of both the intake and exhaust

piping must be 2 inches. For the first 10 foot use 2 inch

PVC schedule 40 NON FOAM CORE, 2 inch ABS NON

FOAM CORE or 2 inch CPVC schedule 40 or 80 plus one

90 degree or two 45 degree elbows. Then use a 2" x 3"

reducing coupling of like material. Then proceed with 3

inch PVC schedule 40 NON FOAM CORE, 3 inch ABS

NON FOAM CORE or 3 inch CPVC schedule 40 or 80

pipe and fittings for both the intake and exhaust piping.

On 3 inch pipe you may go an additional 125 equivalent

feet of pipe and fittings, combined total length. The total

combined equivalent vent length would be 30 equivalent

feet of 2-inch vent and 125 equivalent feet of 3-inch vent,

for a maximum equivalent vent length of 155 feet. Never

use different pipe sizes for intake and exhaust.

The total maximum venting length can be 125', plus the

first 10' of each 3", and a maximum fitting allowance of

the 3", total two 90 degree or four 45 degree before

increasing to 4". Total equivalent would be 30' of 3" plus

125' of 4". Never use different pipe sizes for intake and

exhaust.

SPECIAL VENTING INSTRUCTIONS USING 2" VENT

PIPE

(ONLY MODELS WITH INPUTS OF 100,000 BTU AND 130,000 BTU

ARE CERTIFIED FOR 2" VENTING) HE45-100, HE45-130, HE80-130,

HE119-130

For inlet air supply, top pipe on the right of the shroud,

use 2 inch PVC schedule 40. It is very important that you

plan the location properly, to eliminate long pipe

runs and excessive fittings. Inlet pipe size must not be

reduced. Do not combine the inlet air with any other inlet

pipe, including an inlet to an additional similar appliance.

The joints must be properly cleaned, primed and cement-

ed. The piping must also be properly supported as per

local and national standard plumbing codes. It is impor-

tant that the piping be clean and free from burs, debris,

ragged ends and particles of PVC.

CLEANER / CEMENT

Cement for all venting must be ALL PURPOSE Cement,

and must conform to ASTM D-2235, D-2564 and F-493,

and cleaner for the piping and fittings must conform to

ASTM F-656.

NOTE:

THE METHODS DESCRIBED ARE SUGGESTED

GENERIC METHODS ONLY. SPECIFIC JOB SITE

OBSERVATIONS AND SIZING MAY REQUIRE ALTER-

NATE INSTALLATION METHODS. CONSULT THE

FACTORY WITH SPECIFIC JOB REQUIREMENTS

FOR ADDITIONAL RECOMMENDATIONS.

For exhaust piping, lower pipe on the right of the shroud,

use 2 inch PVC schedule 40 NON FOAM CORE. Use 2

inch ABS NON FOAM CORE or 2 inch CPVC schedule

40 or 80 only when required to meet local venting codes.

Exhaust piping should be sloped back to the connection

on the AdvantagePlus, at least 1/4 inch per foot of pipe,

to remove the condensate that forms within the pipe. The

total combined length of pipe, (inlet air piping plus

exhaust piping) including allowances for elbows, should

not exceed 85 equivalent feet. The total combined length

of pipe, including allowances for elbows, should not be

less than 22 equivalent feet (minimum length of 12 feet of

piping, including allowances for elbows, on the inlet and

the exhaust). Choose your vent termination locations

carefully. You must make certain that exhaust gas does

not re-circulate back into the air inlet pipe. You must

place your vent terminations in an open area, according

to the venting guidelines section on page 8.

VERY IMPORTANT SET-UP INSTRUCTIONS!

IF YOU HAVE A COMBUSTION ANALYZER, THE FOL-

LOWING RATINGS WILL BE VERY HELPFUL IN SET-

TING UP YOUR ADVANTAGE PLUS:

FOR NATURAL GAS -

CO reading should be between (9 1/2% – 10%)

O reading should be between (3 1/2% – 4 1/2%)

CO reading should be under 10 PPM

FOR PROPANE GAS -

CO reading should be between (10 1/2% – 11 1/2%)

O reading should be between (3 1/2% – 4 1/2%)

PIPE / FITTINGS WHEN USING 2" VENT PIPE

All inlet air and exhaust venting may use standard PVC

CO reading should be under 10 PPM

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FRICTION LOSS EQUIVALENCE TABLES

AFTER THE FIRST 10' OF 3" ONLY

4" EQUIVALENT TABLE

3" VENTED MODELS

2" VENTED MODELS

FITTING

DESCRIPTION

EQUIVALENT

FEET OF PIPE

FITTING

DESCRIPTION

EQUIVALENT

FEET OF PIPE

FITTING

DESCRIPTION

EQUIVALENT

FEET OF PIPE

3" 90˚

2" 90˚

4" 90˚

3" 45˚

2" 45˚

4" 45˚

3" Coupling

3" Tee

2" Coupling

2" Tee

4" Coupling

4" Tee

3" Pipe

3" Concentric vent kit

3" V1000 vent kit

1' = 1'

2" Pipe

2" Concentric vent kit

1' = 1'

4" Pipe

1' = 1'

VENTING EXAMPLES (NOTE: SHOWN AS INTAKE & EXHAUST PIPE FITTINGS ADDED TOGETHER

* = MINIMUM VENT LENGTH

** = MAXIMUN VENT LENGTH

GRAND TOTAL

VENT LENGTH

(FEET) WITH

TOTAL COMBINED

VENT LENGTH

(FEET) INTAKE &

EQUIVALENT

FRICTION LOSS

(FEET) FOR EACH

TOTAL FRICTION

LOSS FOR

QTY. OF 90˚

FITTING FRICTION

EXHAUST

*12

ELBOWS

ELBOW

ELBOWS

LOSS ADDED

85**

20**

30**

40**

50**

60**

70**

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OPERATION

CONTROL DESCRIPTION

NEVER PURGE FROM THE T&P VALVE.

The fully integrated water heater control is an all elec-

tronic, fully automatic controller which will provide many

years of trouble free service. The control requires no

periodic maintenance and includes a built-in micro-

processor which performs a number of diagnostic tests to

verify proper appliance and control operation. Should an

unsafe condition occur, the burner will shut down and the

appropriate status indicators will illuminate indicating the

need for service. Consisting of two printed circuit board

assemblies, the controller's main board is attached to the

inside left of the shroud while the display board is mount-

ed to the front top of the shroud. This arrangement sim-

plifies access for the user adjustments while enhancing

the visibility of the temperature display and status indica-

tors. A power step-down transformer and blower pres-

sure switch are also mounted on the inside left of the

shroud. The controller display functions include a high

visibility three digit LED readout which is used to display

the actual water temperature within the tank along with

the programmed desired water temperature (set point

temperature). Nine individual LED indicators are also

mounted on the display board which are used to deter-

mine the operating status of the appliance and provide

assistance when troubleshooting any problems which

may occur. All indicators are of the solid state variety and

should last for the life of the appliance. The controller

has sufficient built-in memory to retain the programmed

temperature set point in the event power is ever inter-

rupted. The final component of the control system

includes a temperature sensing probe which is threaded

into the side of the tank. This probe is of unique con-

struction in that both the temperature sensing/control and

safety limit functions are performed by this single device.

All probe components are of solid state construction to

provide extended operational life.

4. Turn on electrical supply.

5. The control will first display "102", then "88.8", which is

the control test, and finally the actual tank temperature at

the probe.

TEMPERATURE SET POINT ADJUSTMENT

PROCEDURE

WARNING

When this water heater is supplying general purpose

hot water requirements for individuals, a thermostat-

ically controlled mixing valve for reducing point of

use water temperature is recommended. Contact a

licensed plumber or the local plumbing authority for

further instructions.

The three digit LED display will illustrate actual water

temperature within the tank under normal operating con-

ditions. However, this display is also used to indicate the

temperature set point when in the programming mode.

The controller has a temperature set point range of 70°F

to 160°F (Booster models have a maximum set point of

180°F), with a factory setting of 120°F.

NOTE: Power must be applied to the controller prior

to any programming operations.

To change or access the programmed temperature set

point value, utilize the red button on the display panel.

Momentarily depressing the button will briefly illustrate

the existing set point value. If the button is held down for

more than one second, the programming mode is

entered and the set point value will begin incrementing by

one degree per second. When the desired set point

value is reached, simply release the button and the con-

troller will automatically retain this value in temporary

memory. After 30 seconds, this new set point will be

retained in permanent memory.

START UP PROCEDURE

(NEVER APPLY POWER TO AN ADVANTAGEPLUS

UNIT THAT IS NOT COMPLETELY FILLED WITH

WATER)

1. Make sure that the AdvantagePlus has been installed

to these instruction procedures along with all applicable

state and local codes.

NOTE: If power is interrupted during this 30 second

period, the new set point will not be retained in per-

manent memory. It is a good practice to re-check the

set point value approximately 60 seconds after a new

value has been entered.

2. Make sure all gas piping and connections have been

verified and inspected by all applicable inspectors. Turn

on gas supply. Ensure that the gas line and the LP tank,

if applicable, has been properly purged. Failure to prop-

erly purge the gas lines will result in failure to

operate.

If the button is held down, the maximum set point will

reach 160°F (180°F on Booster models) and stop. This is

the maximum value. At this point, if the desired set point

has not been obtained, release the button and depress it

again, the set point will decrement down to 70⁰F and

stop. The set point value will now restart at 70⁰F and

once again increase in value for as long as the button is

pressed.

3. Make sure that the cold water supply has been turned

on and the AdvantagePlus is completely filled with water.

Verify by opening a hot water faucet, or purging at the

dishwasher, and allowing water to flow until all air is

removed and a clear water flow is present.

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DANGER

8. If flame is present, the control will enter the heating

mode where it will continue heating the tank water until

the set point temperature plus 4°F is reached. At this

point, the gas valve is closed and the control enters the

post-purge cycle. The flame can be viewed through a

window on the lower right of combustion blower flange.

There is a hot water SCALD POTENTIAL if the

thermostat is set too high.

THERMOSTAT DIFFERENTIAL ADJUSTMENT

PROCEDURE

9. The post purge cycle continues to run the combustion

blower for an additional 30 seconds to purge the system

of all combustion gases. After this time period, the blow-

er is de-energized and will coast to a stop.

To allow proper water heater operation, the control has

an 8°F "window" around the set point. This means that

the burner will be turned on when the water temperature

drops to 4°F below the set point, and it will be turned off

when the water temperature reaches 4°F above the set

point. Thus, if the set point is set to 120°F., the control

will turn on the burner when the water temperature drops

to 116°F., and will continue to heat the water until the

temperature reaches 124°F. The differential is factory set

to 8°F (+ or- 4°F.) If another differential is required, the

value of the differential can be field adjusted by holding

the set point button when power is applied to the control.

Shut off power to the control. Next hold in the set point

button. Now reapply power to the control. Using the set

point button, the value of the differential can be incre-

mented or decremented as above. When the proper

value is reached, release the button and wait for the dis-

play to show "00". This indicates the new differential has

been stored into permanent memory. Remove power

and restart control by applying power for normal opera-

tion.

10. The control will now enter the idle state while contin-

uing to monitor internal tank water temperature. If the

temperature drops to 4°F below the set point value, the

control will automatically return to step 1.

STATUS INDICATORS

Pages 16-20 contain nine individual diagrams which illus-

trate the various operating states of the appliance and

their relation to the LED status indicators found on the

controller. These diagrams reflect normal water heater

operation.

MAINTENANCE

CAUTION

In unusually dirty or dusty conditions, care must

be taken to keep appliance door in place. Failure

to do so VOIDS WARRANTY!

OVERALL APPLIANCE AND CONTROL OPERATION

A normal operating sequence is as follows:

The control system requires no periodic maintenance

under normal conditions. However, in unusually dirty or

dusty conditions, periodic vacuuming of the cover to

maintain visibility of the display and indicators is recom-

mended.

1. The control determines that the actual water tempera-

ture inside the tank is 4 degrees F below the pro-

grammed temperature set point.

2. The control performs selected system diagnostic

checks.

INTERNAL WIRING

3. If all checks are successfully passed, the combustion

blower is energized for the 40 second pre-purge cycle.

For specific wiring information, please refer to the dia-

grams on pages 21 and 22.

4. After the pre-purge cycle is complete, power is applied

to the ignitor element for the ignitor warm-up period

(blower should continue to run).

SHUTDOWN PROCEDURE

If the burner is operating, lower the set point value to

70°F and wait for the burner to shut off. Continue to wait

for the combustion blower to stop so all latent

combustion gases are purged from the system.

This should take a maximum of 40 to 90 seconds.

Disconnect the electrical supply. If the burner is not oper-

ating, disconnect the electrical supply.

5. The ignitor warm-up period will last for 30 seconds,

then gas valve will be opened, allowing gas to enter the

burner chamber.

6. The ignitor will remain on for an additional 4 seconds,

then it will be turned off.

7. After an additional 2 seconds, the control will verify the

presence of flame. If the flame was not established, the

gas valve will be closed, power will be removed from the

ignitor element, and the control will run the blower for 30

seconds. This removes excess fuel from the combustion

chamber. At this point, the control will return to step 2.

VACATION PROCEDURE

If there is danger of freezing, change the set point to

70°F. DO NOT turn off electrical power. If there is no

danger of freezing, follow the "Shutdown Procedure".

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FAILURE TO OPERATE

CORROSIVE ATMOSPHERES

Should the burner fail to light, the control will perform two

more ignition trials prior to entering a lockout state (flash-

ing “LOC”). Note that each subsequent ignition trial will

not occur immediately. After a failed ignition trial, the

blower must run for approximately 10 seconds to purge

the system, then the ignitor element must complete a 30

second warm-up period. Therefore, a time period of

approximately 40 to 90 seconds will expire between each

ignition trial. If the burner lights during any one of these

three ignition trials, normal operation will resume. If the

burner lights, but goes off in about 4 seconds, check the

polarity of the wiring. See electrical on page 6. If the

burner does not light after the third ignition trial, the

control will enter a lockout state. This lockout state

indicates that a problem exists with either the appli-

ance, the controls, or the gas supply. Under such cir-

cumstances, a qualified service technician should be

contacted immediately to properly service the appliance

and correct the problem. If a technician is not available,

depressing the red button once will remove the lockout

state so additional trials for ignition can be performed.

Any time flashing double zero’s are shown, you must

look for an LED out, or flashing. The LED that is out

or flashing will assist you in diagnosing lock out con-

dition.

The heater should not be installed near an air supply con-

taining halogenated hydrocarbons. For example, the air

in beauty salons, dry cleaning establishments, photo pro-

cessing labs, and storage areas for liquid and powdered

bleaches or swimming pool chemicals often contain

hydrocarbons. The air there may be safe to breathe, but

when it passes through a gas flame, corrosive elements

are released that will shorten the life of any gas burning

appliance. Propellants from common spray cans or gas

leaks from refrigeration equipment are highly corrosive

after passing through a flame. The limited warranty is

voided when failure of water heater is due to a corrosive

atmosphere. (Reference is made to the limited warranty

for complete terms and conditions.)

CONDENSATE

This is a condensing high efficiency appliance, therefore

this unit has a condensate removal system. Condensate

is nothing more than water vapor, derived from the com-

bustion products, similar to an automobile when it is ini-

tially started. This condensate does have a low pH and

should be treated with a condensate filter. This filter con-

tains either lime crystals or marble crystals, which will

neutralize the condensate. The outlet of the filter is sized

for 5/8" ID (inside diameter) plastic tubing. It is very

important that the condensate line is sloped away from

and down to a suitable inside drain. If the condensate

outlet on the AdvantagePlus is lower than the drain, you

must use a condensate removal pump. It is also very

important that the condensate line is not exposed to

freezing temperatures, or any other type of blockage.

Plastic tubing should be the only material used for the

condensate line. Steel, brass, copper, or other metals will

be subject to corrosion and deterioration. A second vent

may be necessary to prevent condensate line vacuum

lock if a long horizontal run is used. Also an increase to

1" tubing may be necessary.

FUEL CONVERSIONS

This product may be converted from L.P. gas (propane)

to Natural gas or from Natural gas to L.P. gas (propane).

For information and requirements about this procedure

call the Technical Service Department at 1-800-432-

8373.

WARNING

Should overheating occur or the gas supply fail to shut

off, turn off the manual gas control valve to the appliance.

NOTE: Always check local codes for proper

evacuation of condensate.

WARNING

DO NOT use this appliance if any part has been under

water. Immediately call a qualified service technician to

inspect the appliance and to replace the water heater if

the control system or any gas control which has been

under water.

INSTALLATION OF A CONDENSATE NEUTRALIZER AND PUMP (Not Supplied)

CONDENSATE LINE

CONDENSATE LINE WITH PUMP

FROM ADVANTAGE PLUS

TO DRAIN

CONTACT YOUR LOCAL WHOLESALE PLUMBING SUPPLY

STORE FOR MORE INFORMATION ON CONDENSATE

NEUTRALIZERS AND PUMPS

CONDENSATE LINE MUST BE PITCHED AT LEAST 1/4" PER FOOT TO PROPERLY DRAIN.

IF THIS CANNOT BE DONE OR A VERY LONG LENGTH OF CONDENSATE HOSE IS USED

YOU MUST INCREASE THE CONDENSATE HOSE TO A MINIMUM OF 1" I.D. AND PLACE A

TEE IN THE LINE AFTER THE CONDENSATE NEUTRALIZER TO PROPERLY REDUCE

VACUUM LOCK IN THE DRAIN LINE.

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Components of the AdvantagePlus

1. 1/2” NPT x 6” Gas Inlet Nipple

2. Gas Valve

3. Gas Valve Elbow

4. Gas Orifice Union

5. Gas Orifice

6. Union Connector Nipple

7. Main Control PC Board

8. Display PC Board

9. Pressure Switch

10. Transformer

11. ECO / Temperature Probe

12. Carborundum Ignitor

13. Flame Rectification Probe

14. Over Temperature Switch

15. Combustion Blower

16. Glass Sight Window

17. Air Inlet Adapter

18. Air Inlet Connector

19. Air Inlet Manifold

20. Exhaust Outlet Connector

21. Exhaust Elbow and Drain

22. Condensate Connector Hose

23. 1/2” barb x 1/2” M Adapter

24. 15/16” Hose Clamp

25. 90 degree Street Elbow

26. Combination 90 degree Elbow

27. Conduit 1/32” locknut

28. Combination 90 degree Elbow

REPLACEMENT PARTS NOT SHOWN

Low Voltage Cable Assembly

Interconnect Ribbon Cable

Line Cable

Blower Cable

Gasket Burner Mounting Flange

Gasket Blower Outlet Flange

Gasket Air Inlet

Gasket Burner Mounting Flange White

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GAS VALVE ADJUSTMENT

Let the unit start to cycle and listen carefully to the igni-

tion. If the ignition was quiet, the valve will need no

adjustment. If it was a loud ignition, the unit rumbles, or

there was no ignition at all, follow these steps:

O F F

IF THERE WAS NO IGNITION:

Gas Valve

Adjustment

Screw

1. Make sure the gas valve is in the "on" position, gas is

on to the unit, and the gas valve wiring harness is

plugged into the gas valve and into the control board.

PILOT ADJ

CAUTION

2. Turn the adjustment screw under the brass cap. Turn

one full turn clockwise with a small flathead screwdriver.

Turning the adjustment screw clockwise increases the

amount of gas.

THERE ARE NO USER SERVICEABLE PARTS WITH-

IN THE CONTROL SYSTEM. TO MAINTAIN SAFETY

AND PROPER APPLIANCE PERFORMANCE, REFER

ALL TROUBLESHOOTING TO QUALIFIED SERVICE

PERSONNEL.

3. If the unit still does not ignite, turn the adjustment

screw two full turns counterclockwise.

TROUBLESHOOTING

IF IGNITION WAS POOR:

The appliance controller has many inherent diagnostic

and fault detection routines built into its operating soft-

ware and hardware. These routines, along with the three

digit LED display and nine LED status indicators present

on the display panel, can greatly assist the service per-

son in quickly pinpointing the source of problems that

may occur with the appliance. In certain circumstances,

multiple LED's may be lit or flashing to better pinpoint the

problem. The following charts, diagrams, and informa-

tion can be used during troubleshooting procedures. See

also Trouble Shooting Guides and Sequence of

Operations at the end of this Use and Care Manual.

1. Look at the color of the flame through the sight glass

while the unit is running. If it is green or red in color, or

the heater whistles on ignition, turn the adjustment screw

counterclockwise at 1/8” turn intervals until the flame

turns blue/light blue in color or the whistling at ignition

stops. If the flame is very weak or pulsing, turn the

adjustment screw clockwise until the flame steadies.

2. Put the gas valve adjustment screw cover back in

place and tighten.

3. Put the AdvantagePlus cabinet door back into place.

N O T E S

________________________________________________________________________________

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STATUS INDICATIONS UNDER NORMAL CONDITIONS

PRESSURE

SWITCH

ECO/VENT

SWITCH

GAS

VALVE

RLY 2

VAC

GAS

VALVE

RLY 1

LINE

GAS

VALVE

COMB

BLOWER

CONTROL

ELECTRONICS

IGNITER

ELEMENT

WATER

TEMPERATURE

CONTROL

HEALTH

1. Idle Status

PRESSURE

SWITCH

ECO/VENT

SWITCH

VAC

GAS

VALVE

RLY 2

GAS

VALVE

RLY 1

LINE

GAS

VALVE

COMB

BLOWER

CONTROL

ELECTRONICS

IGNITER

ELEMENT

WATER

TEMPERATURE

CONTROL

HEALTH

2. Call for Heat

PRESSURE

SWITCH

ECO/VENT

SWITCH

GAS

VALVE

RLY 2

VAC

GAS

VALVE

RLY 1

LINE

KEY:

GAS

VALVE

COMB

Lamp ON

BLOWER

CONTROL

Lamp OFF

ELECTRONICS

IGNITER

ELEMENT

Lamp Flashing

WATER

TEMPERATURE

CONTROL

HEALTH

3. Combustion Blower Powered

NOTICE:

If an error message is still indicated after removal of the replaceable 3 amp fuse on the CONTROL,

there is a problem with the transformer. The TRANSFORMER has an internal non-replaceable fuse.

The transformer must be replaced. Please contact your local distributor or service professional.

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PRESSURE

SWITCH

PRESSURE

SWITCH

ECO/VENT

SWITCH

ECO/VENT

SWITCH

GAS

VALVE

RLY 2

GAS

VALVE

RLY 2

VAC

GAS

VALVE

RLY 1

VAC

GAS

VALVE

RLY 1

LINE

GAS

VALVE

GAS

VALVE

COMB

BLOWER

CONTROL

ELECTRONICS

IGNITER

ELEMENT

WATER

TEMPERATURE

WATER

TEMPERATURE

CONTROL

HEALTH

CONTROL

HEALTH

5. Igniter Element Warmup

4. Pressure Switch Closes,

Pre-purge Cycle Starts

PRESSURE

SWITCH

PRESSURE

SWITCH

ECO/VENT

SWITCH

ECO/VENT

SWITCH

GAS

VALVE

RLY 2

GAS

VALVE

RLY 2

VAC

GAS

VALVE

RLY 1

VAC

GAS

VALVE

RLY 1

LINE

GAS

VALVE

GAS

VALVE

COMB

BLOWER

CONTROL

ELECTRONICS

IGNITER

ELEMENT

WATER

TEMPERATURE

WATER

TEMPERATURE

CONTROL

HEALTH

CONTROL

HEALTH

6. Burner Light-off

7. Water Heating

PRESSURE

SWITCH

PRESSURE

SWITCH

ECO/VENT

SWITCH

ECO/VENT

SWITCH

GAS

VALVE

RLY 2

GAS

VALVE

RLY 2

VAC

GAS

VALVE

RLY 1

VAC

GAS

VALVE

RLY 1

LINE

GAS

VALVE

GAS

VALVE

COMB

BLOWER

CONTROL

ELECTRONICS

IGNITER

ELEMENT

WATER

TEMPERATURE

WATER

TEMPERATURE

CONTROL

HEALTH

CONTROL

HEALTH

8. End Call for Heat

9. End of Sequence, Idle State

Start Post-purge Cycle

STATUS INDICATIONS UNDER NORMAL OPERATING CONDITIONS

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NO INCOMING LINE VOLTAGE OR 24 VOLT

Line LED & 24 VAC LED Off

POSSIBLE CAUSE

1. No Input power.

2. Wiring disconnected

3. One or more wiring recep-

tacles disconnected from

control.

4. LED burned out.

5. Defective transformer.

6. Transformer wiring problem. 6. Repair transformer wiring.

REMEDY

PRESSURE

SWITCH

ECO/VENT

SWITCH

GAS

VALVE

RLY 2

VAC

GAS

VALVE

RLY 1

LINE

1. Apply Power

2. Check all wiring

3. Reconnect plugs on control.

Confirm all are fully seated.

GAS

VALVE

COMB

BLOWER

CONTROL

4. Replace display board.

5. Replace transformer.

ELECTRONICS

IGNITER

ELEMENT

WATER

TEMPERATURE

CONTROL

HEALTH

NOTE:

The transformer is of Class II variety and has an internal non-

replaceable fuse. If blown, a problem may exist with the control

which is affecting the transformer. In such cases, it is recom-

mended the control should be replaced as well.

IGNITOR LOCKOUT

Ignitor Element LED Flashing

POSSIBLE CAUSE

1. Broken ignitor element.

2. Ignitor unplugged.

3. Insufficient ignitor current

draw.

REMEDY

1. Replace ignitor element.

2. Plug in ignitor.

3. Monitor ignitor current draw.

See note below.

PRESSURE

SWITCH

ECO/VENT

SWITCH

GAS

VALVE

RLY 2

VAC

GAS

VALVE

RLY 1

LINE

GAS

VALVE

COMB

BLOWER

CONTROL

ELECTRONICS

NOTE:

IGNITER

ELEMENT

The ignitor current is monitored by pressing the blue button to

the left of the LEDs during the ignitor warm-up period or when

the ignitor element LED is illuminated. The 3-segment LED

display will show the actual ignitor current draw. The expected

ignitor current draw is from 2.5 to 4.5 amps.

WATER

TEMPERATURE

CONTROL

HEALTH

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IGNITION LOCKOUT

Gas Valve LED Flashing

This condition results from a failure to establish burner ignition

after three successive trials. In such cases:

First - Investigate the possible cause and remedy any

observations.

Second - Momentarily press the red button on the display panel

to reset the lockout condition.

Third - Confirm the proper appliance operation.

POSSIBLE CAUSE

1. Burner ground wire broken

or corroded.

2. Connectors unplugged.

3. Flame probe faulty.

4. Gas shut off.

REMEDY

1. Check wire and connection

at burner.

2. Check connectors.

3. Replace flame probe.

4. Turn on gas supply

5. Replace gas valve.

6. Replace gas valve.

7. Replace control.

PRESSURE

SWITCH

ECO/VENT

SWITCH

GAS

VALVE

RLY 2

VAC

GAS

VALVE

RLY 1

LINE

GAS

VALVE

COMB

BLOWER

CONTROL

5. Clogged gas valve.

6. Faulty gas valve.

7. Defective control.

ELECTRONICS

IGNITER

ELEMENT

WATER

TEMPERATURE

8. Burner improperly adjusted. 8. Adjust burner.

CONTROL

HEALTH

9. Dirty burner.

9. Clean burner.

10. Improper line connection.

10. Verify green LED on the-

control board is illuminated

when power is applied.

11. Montior flame current.

See note below.

11. Insufficient flame current.

NOTE:

The flame current (flame rectification) is monitored by pressing

the blue button to the left of the LEDs during the heat cycle or

when the gas valve LED is illuminated. The 3-segment LED

display will show the actual flame curent. The expected flame

current draw is 4.0 to 5.1 micro-amps.

ECO SWITCH OPEN

ECO LED Flashing

POSSIBLE CAUSE

1. Temperature probe is

unplugged.

REMEDY

PRESSURE

SWITCH

ECO/VENT

SWITCH

GAS

VALVE

RLY 2

VAC

GAS

VALVE

RLY 1

LINE

1. Check connectors.

2. Repair wiring.

GAS

VALVE

2. Temperature probe wiring

damaged.

3. Normal condition when

water temperature exceeds

safety limit. Alow tank to cool

or admit cold water into tank.

Manually reset the control.

Determine cause for overtemp

condition.

COMB

BLOWER

3. Water in tank is too hot.

ECO is tripped.

CONTROL

ELECTRONICS

IGNITER

ELEMENT

WATER

TEMPERATURE

CONTROL

HEALTH

4. Low water cutoff device is

tripped.

4. Make sure tank is full of

water.

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CONTROL HEALTH

Control Health LED Flashing

POSSIBLE CAUSE

This indicates that the main

REMEDY

PRESSURE

SWITCH

ECO/VENT

SWITCH

GAS

VALVE

RLY 2

VAC

GAS

VALVE

RLY 1

LINE

Press red reset button on the

control board has failed one or display board to reset the con-

GAS

VALVE

more of its internal diagnostic

self-tests.

trol. If this error occurs repeat-

edly, replace the main control

board.

COMB

BLOWER

CONTROL

ELECTRONICS

IGNITER

ELEMENT

WATER

TEMPERATURE

CONTROL

HEALTH

COMBUSTION AIR BLOCKAGE

Pressure Switch LED Flashing

PRESSURE

SWITCH

ECO/VENT

SWITCH

GAS

VALVE

RLY 2

VAC

GAS

VALVE

RLY 1

LINE

POSSIBLE CAUSE

REMEDY

1. Combustion air blockage.

1. Check intake and exhaust

piping for obstructions.

2a. Repair wiring.

GAS

VALVE

COMB

2. Blower not operating:

a. Blower wiring

BLOWER

2b. Replace blower motor.

CONTROL

b. Blower motor

ELECTRONICS

IGNITER

ELEMENT

3. Replace air switch.

3. Defective air switch

4. Check wires to Gas valve.

Reseat wires into harness.

4. One of the gas valve wires-

may be disconnected dur-

ing ignition sequence.

WATER

TEMPERATURE

CONTROL

HEALTH

5. Remove or correct block-

age connect hose to blow-

er or air pressure switch.

5. Poly hose between the

blower and air pressure

switch is blocked or discon-

nected.

TEMPERATURE PROBE FAULT

Water Temp LED Flashing

POSSIBLE CAUSE

REMEDY

1. Temp probe wiring open.

2. Defective probe.

1. Repair wiring.

2. Replace probe.

3. No water in tank or tank in

freezing conditions.

3. Control is recording an “out

of bounds” condition. Turn on

water supply; remove tank

from freezing conditions.

PRESSURE

SWITCH

ECO/VENT

SWITCH

GAS

VALVE

RLY 2

VAC

GAS

VALVE

RLY 1

LINE

GAS

VALVE

COMB

4. Water level in tank is too low 4. Control is recording an “out

BLOWER

- probe in steam.

of bounds” condition. Fill

tank.

5. Replace probe.

CONTROL

ELECTRONICS

IGNITER

5. Probe wiring shorted.

ELEMENT

NOTE:

WATER

TEMPERATURE

CONTROL

HEALTH

If the temperature probe housing fractures and allows water into

the sensor section of the probe, this may affect the temperature

display on the display pnael. If the display is showing highly

inconsistent temperature readings, this is an indication the

temperature probe is defective due to water contamination.

Replace probe.

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Integrated Water Heater Control

Parts Identification Drawing

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24"

MIN.

10' - 0" MIN.

12" MIN.

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Venting Samples

4" PVC

MAINTAIN 12" MIN.

(18" MIN. FOR CANADA)

CLEARANCE ABOVE HIGHEST

ANTICIPATED SNOW LEVEL.

MAXIMUM OF 24" ABOVE ROOF

HOT

3' TO 4" PVC

REDUCING

COUPLING

4" PVC

INTAKE

3" PVC

MIN. 10'

REQ'D

HOT

3" PVC

MIN. 10'

REQ'D

12"

3' TO 4" PVC

REDUCING

COUPLING

8" MIN.

COLD

3" ABS

MIN. 84"

REQ'D

INTAKE

3" ABS

MIN. 84"

REQ'D

FLOOR MOUNTED

PIPE SUPPORT

EXHAUST

COLD

EXHAUST

FLOOR MOUNTED

PIPE SUPPORT

FIGURE 6 - VERTICAL ROOF VENTING

FIGURE 5 - SIDE WALL VENTING

4" (SIDE VIEW)

4" (FRONT VIEW)

HOT

4" PVC

MAX. 125'

EQUIVALENT

FEET OF 4"

3' TO 4" PVC

REDUCING

COUPLING

3" PVC

MIN. 10'

REQ'D

FRESH AIR

FOR

COMBUSTION

INTAKE

OPTIONAL V1000

VENT KIT

(SIDE VIEW)

V1000 SIDE WALL

VENT KIT

(FRONT VIEW)

COLD

EXHAUST

3" ABS

MIN. 84"

REQ'D

EXHAUST

3' TO 4" PVC REDUCING COUPLING

TO UTILIZE V1000 SIDE WALL VENT TERMINAL

FLOOR MOUNTED

PIPE SUPPORT

FIGURE 7 - SIDE WALL VENTING USING THE V1000 VENT KIT

3" 4" 3" (SIDE VIEW)*

*NOTE: THE ONLY TIME 4" CAN BE REDUCED BACK

TO 3" IS WHEN THE V1000 VENT KIT IS UTILIZED.

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AdvantagePlus with Storage Tank

HOT

OUT

COLD

PUMP

Sample Reverse Manifold and Piping Diagram for the AdvantagePlus.

Check Local Codes for specific piping requirements.

PVC PVC

3" 3"

GAS

COLD WATER

HOT WATER

COLD WATER

HOT WATER

PUMP

CHECK VALVE

CONDENSATE

DRAIN

CONDENSATE

DRAIN

CONDENSATE

DRAIN

THE INFORMATION CONTAINED IN THIS MANUAL IS FOR GUIDANCE ONLY. THE FACTORY CANNOT BE HELD

RESPONSIBLE FOR ANY PROBLEMS ENCOUNTERED WITH INSTALLATION METHODS SHOWN.

If there is a back flow preventer, or any type of a no return valve in the system, then you must install

an additional tee for a suitable potable thermal expansion tank.

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Sequence of Operations

System Lights (LEDs)

Flashing LED indicates a

problem

Action

TROUBLESHOOTING

Tank is cold, full of water, gas supply is connected to None. No power has been

Fill tank

gas control valve and heater is connected to a

applied.

Ensure gas connections are present and no leaks

Ensure water heater is properly vented

120 VAC circuit. Gas valve is set to the ON position.

YES

Turn electric to main power to ON. The control will

display "00" which is a diagnostic check; then "120"

which is the control voltage; then "08" which means

plus or minus setting is 8˚ (4˚ above and 4˚ below)

from thermostat setting; then "??" where ?? is the

temperature of the water in the tank.

LINE

See Flashing LED table

24 VAC

Unit is polarity sensitive. Ensure GREEN polarity LED on

main control board is on.

ECO/VENT SWITCH

CONTROL HEALTH

YES

Thermostat calls for heat. Water temperature inside

the tank has dropped more than 4˚ below the

thermostat setting.

LINE

See Flashing LED table

24 VAC

ECO/VENT SWITCH

CONTROL HEALTH

WATER TEMPERATURE

YES

Combustion blower is powered for a 40 second pre-

purge cycle.

LINE

See Flashing LED table

24 VAC

ECO/VENT SWITCH

CONTROL HEALTH

WATER TEMPERATURE

COMB BLOWER

YES

Once there is sufficient combustion airflow, the

LINE

See Flashing LED table

24 VAC

pressure switch activates.

ECO/VENT SWITCH

CONTROL HEALTH

WATER TEMPERATURE

COMB BLOWER

PRESSURE SWITCH

YES

Igniter begins 30 second warm up period.

LINE

See Flashing LED table

24 VAC

ECO/VENT SWITCH

CONTROL HEALTH

WATER TEMPERATURE

COMB BLOWER

PRESSURE SWITCH

IGNITER ELEMENT

YES

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Sequence of Operations

System Lights (LEDs)

Flashing LED indicates a

problem

Action

TROUBLESHOOTING

Power is applied to the gas valve. Gas flows into the

burner chamber.

LINE

See Flashing LED table

24 VAC

If flame is not rectified, unit will make 2 more ignition

trials. If there is no flame rectification after the third

attempt, unit will go into LOCKOUT (flashing "LOC").

Press the red reset button to clear lockout condition.

Igniter remains on for an addition 4 seconds.

Burner lights.

ECO/VENT SWITCH

CONTROL HEALTH

WATER TEMPERATURE

COMB BLOWER

PRESSURE SWITCH

IGNITER ELEMENT

GAS VALVE

Unit will wait approximately 60 minutes; then clear itself;

then make another three attempts for ignition.

Presence of flame is rectified.

YES

Water is heating.

LINE

See Flashing LED table

24 VAC

(Notice igniter element LED is OFF.)

ECO/VENT SWITCH

CONTROL HEALTH

WATER TEMPERATURE

COMB BLOWER

Verify flame presence through sight window.

PRESSURE SWITCH

GAS VALVE

YES

Water reaches thermostat setting - plus 4˚.

LINE

See Flashing LED table

24 VAC

Gas valve closes. Burner turns off.

ECO/VENT SWITCH

CONTROL HEALTH

COMB BLOWER

Combustion blower runs for an additional 30

seconds to purge the burner chamber of combustion

gases.

PRESSURE SWITCH

YES

Water is heated to thermostat setting.

LINE

See Flashing LED table

24 VAC

Blower motor stops.

ECO/VENT SWITCH

CONTROL HEALTH

Heater returns to idle state.

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Display Board LEDs

What they mean, controller functions, possible causes and suggested service remedies.

LED Flashing

Controlling Function

Monitors incoming AC line voltage.

ON when line voltage is present.

Possible Cause

Check Breaker

Wiring disconnected

Service Remedy

Turn breaker ON

Check wiring

LINE

Does not have 120 VAC

24 VAC

Reseat plugs on control

module

Repair wiring

Plugs on module disconnected or

loose

Transformer wiring problem

Transformer is defective

Monitors incoming voltage from the

transformer. ON when secondary 24

VAC is present.

Replace transformer

Reseat plugs on control

module

Does not have 24 VAC

ECO/VENT SWITCH

Check connector. Repair wiring

Monitors the ECO switch. ON when Water temp probe unplugged or

ECO switch is closed (normal

position).

damaged

Vent temp probe unplugged or

Water in tank too hot

Check connector. Repair wiring

damaged

Water in tank is too hot (ECO is

Normal when water gets too hot.

Cool tank. Determine cause for

over tem erature.

Check venting for obstructions

Check orifices to insure they match

fuel type.

Monitors water temperature in the

tank and exhaust vent temperature.

Venting has a problem

activated). Check water temp in

tank on display board

Vent switch overtemp switch is

open

No or not enough water in tank.

To diagnose, must determine which

function is at fault.

Water in tank too low

Press reset button and recheck.

Make sure tank is full of water.

PRESSURE SWITCH

Combustion air blockage

Blower not operating

Monitors the air pressure switch. ON

when the pressure switch is closed.

Means there is sufficient combustion

airflow.

Check intake and exhaust piping

and flue for obstructions

Check and repair blower wiring;

Combustion air blockage

replace blower motor

Replace air switch

Temp probe wiring is unplugged Check connector or repair wiring

Air switch stuck open or closed

WATER TEMPERATURE

Something is wrong with the

Monitors water temperature inside

the tank (Thermostat). ON when the

water temp drops below set point

(temperature setting).

Probe open internally

Probe wiring shorted

Probe shorted internally

Replace probe

Repair short

Replace probe

temperature probe

no or low water in tank

GAS VALVE

Check wire and connection at

burner

Check and reseat connections

Monitors the gas valve output. ON Broken or corroded burner ground

when power is applied to the gas

valve

wire

Connectors on controlled panel

Ignition lock out

unplugged

No flame rectification

Gas valve shut OFF

Clogged gas valve

Faulty gas valve

Turn gas valve ON

Replace gas valve

Unit will make three (3) successive

trials; then lock out.

Replace gas valve

Replace control

Defective control

Gas valve improperly adjusted

No power to blower

Blower is bad

Adjust gas valve correctly

Check for power to blower

Repair or replace wiring

Replace blower

BLOWER

Power to blower

Monitors the blower motor output.

ON when power is applied to the

blower.

IGNITOR

Power to ignitor

No power to ignitor

Ignitor is bad

Check for power to ignitor

Repair or replace wiring

Ignitor current draw is too low.

Monitors ignitor element output. ON

when power is applied to the ignitor

See ignitor lockout on page 17

Replace ignitor

CONTROL HEALTH

System board OK

System problem on circuit board

Monitors the controllers hardware

(circuit boards) and software. ON

when controller is functioning OK

Monitors polarity and ground circuit.

ON when ground and polarity are

OK.

Press red reset button. If error

occurs repeatedly, replace main

control board

Correct polarity

Polarity is reversed

Poor or incomplete ground

GREEN LED ON MAIN

CONTROL BOARD

Proper ground and polarity

Ensure adequate grounding to unit

and in electrical circuit

Attempts to fire for 4-6 seconds; then

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Trouble Shooting Guide

NATURE OF TROUBLE

POSSIBLE CAUSES

SERVICE

No Hot Water

Manual switch turned off (if equipped)

Blown service panel fuse or breaker

Turn to ON

Replace or reset

See flashing LED light on display board

Rectify problem by diagnosing using the Display Board LED

chart

Check and tighten

Reconnect electrical supply in proper polarity

Improper or loose wiring to control board

Electrical polarity is reversed. Green LED on display

board is not on.

Gas Valve turned "OFF"

Turn gas valve "ON"

Low gas pressure causes lockout

Not enough gas pressure for demand of system

Check gas pressure when unit fires

Increase pressure to 7" - 14" w.c. on inlet side of gas valve

Replace regulator

Bad gas regulator before heater or gas regulator is

too small for load

Bad gas meter or meter too small for load

Supply pipe is less that 3/4 inch diameter

Gas regulator too close to heater

Venting restricted enough to cause lockout

Thermostat set too low

Replace meter

Replace with 3/4 inch pipe

Must be at least 10 feet from heater

Check and clear venting pipes and vent termination

Increase thermostat setting

Resize and compare

Not Enough Hot Water

Heater is undersized

Water Too Hot

Slow Hot Water Recovery

Thermostat setting too high

Improper gas supply

Venting restricted - but not enough to cause lockout Check and clear venting pipes and vent termination

Lower thermostat setting

Check gas pressure

Noisy Water Heater

Puffing on ignition

Loud pop on ignition

Adjust gas valve

Huff and puff during operations

Intermittent huffing and puffing

Excessive water pressure (just a little from the T&P)

(Includes banging, huffing and

puffing)

Excessive Relief Valve

Operation

Check for re-circulation under venting

Check for open or closed system. Install thermal expansion

tank. Install proper expansion tank on cold side.

Check ECO/vent switch LED flashing; lower setting or replace

Excessive water temperature (approx. 2/3 of tank

volume is on the floor)

Excessive iron content

thermostat/ECO probe.

Have water analyzed. Install filter (if necessary).

Install non-dielectric unions

Rusty Water

Dielectric unions installed

Water On Floor Around Unit Condensate removal system is not working

Check condensate line for blockage

Check condensate line is directed to floor drain

Condensate pump not working (if equipped)

Drain line is "vapor locked". Install a vent in the condensate

drain line

Water heater is leaking

Cold in or hot out joints (connections)

T&P valve

Check joints and repair

Check, tighten and/or replace

Temperature/ECO probe

Inner tank has a pin hole

Check, tighten and/or replace

Replace water heater

HOW TO OBTAIN SERVICE ASSISTANCE

You may also obain technical assistance by calling

1-800-432-8373.

Should you have any questions about your new water heater, or if it

requires adjustment, or routine maintenance, it is suggested that you

first contact your installer, plumbing contractor or previously agreed

upon service agency. In the event that the firm has moved, or is

unavailable, refer to the telephone directory commercial listings or

local utility for qualified service assistance.

When contacting the manufacturer, the following information should

be made available:

1. Model and serial number of the water heater as shown on the rat-

ing plate attached to the jacket of the water heater.

2. Address where the water heater is located and can be seen.

3. Name and address of installer and any service agency who per-

formed service on the water heater.

Should your problem not be resolved to your complete satisfaction,

you should then contact the Manufacturer’s National Service

Department at the following address:

4. Date of original installation and dates any service work was per-

formed.

RHEEM MANUFACTURING COMPANY

2600 Gunter Park Drive East

5. Details of the problems as you can best describe them.

6. List of people, with dates, who have been contacted regarding your

Montgomery, Alabama 36109-1413

problem.

AP12158 Rev 1 (05/00)

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MOST COMMON ADVANTAGEPLUS INSTALLATION CONCERNS

VENTING:

VENT LENGTH TOO LONG - OVER 85’

VENTING NOT PITCHED PROPERLY - CONDENSATE BUILD UP IN VENT

EXHAUST GAS RE-CIRCULATION - VENT TERMINALS NOT USED, WRONG FITTINGS USED, SIGHT PROBLEMS

BUSH IN FRONT OF VENT TERMINAL

INSIDE CORNER OF BUILDING FOR VENT LOCATION

OVERHANG WITH VENT UNDERNEATH

COMPOUND ROOF PITCH, OR ABOVE ROOF FIRE WALL

ADDITIONAL FITTINGS INSTALLED INTO TERMINALS

VENT SIZED FROM 3" TO 4" BY USING BUSHINGS - INSTEAD OF REDUCING COUPLING OR REDUCING ELBOW

VENT CHANGED FROM 3" TO 4" - WITHOUT GOING REQUIRED 10’ ON BOTH INTAKE AND EXHAUST

VENTING NOT CLEANED AND GLUED TOGETHER FOR PRESSURE TIGHT JOINTS

INTAKE AIR CONTAINING EXHAUST FROM ANOTHER VENT OR APPLIANCE

GAS SUPPLY:

GAS PRESSURE TOO LOW - NEED 7" GAS PRESSURE UP TO 14" GAS PRESSURE

GAS METER TOO LOW IN CAPACITY

GAS REGULATOR NOT SIZED PROPERLY - TOO LOW IN CAPACITY

GAS PIPE TOO SMALL - 3/4" MINIMUM GAS SUPPLY SIZE

GAS REGULATOR TOO CLOSE TO APPLIANCE - NEED 10’ OF PIPE FOR EVERY 200,000 BTU’S PER HOUR

GAS REGULATOR WITH LONG VENT OR BLEED VENT ORIFICE - REGULATOR SLOW TO RESPOND

GAS METER RESTRICTION, OR IN NEED OF REPAIR/REPLACEMENT

GAS SUPPLY PRESSURE DROPS BELOW 3-1/2" WHEN APPLIANCE FIRES

ELECTRICAL:

APPLIANCE NOT GROUNDED

ELECTRICAL POLARITY REVERSED - FLAME WILL LIGHT BUT GO BACK OUT IN 4-6 SECONDS VOLTAGE TOO LOW OR TOO HIGH

APPLIANCE CYCLES, BUT NO IGNITION - LOOK FOR GLOW FROM IGNITOR, IF NOT, REPLACE IGNITOR

PLUMBING:

DIELECTRIC UNIONS INSTALLED - RUSTY WATER

CONDENSATE:

CONDENSATE LINE NOT PITCHED TO DRAIN

CONDENSATE LINE NOT DRAINING DUE TO LONG RUN WITHOUT VENT

CONDENSATE PUMP NOT WORKING

CONDENSATE TRAP PLUGGED WITH PVC SHAVINGS

BURNER:

EXTREMELY LOUD BANG ON IGNITION - BURNER FAILED OR END CAP OFF

RED BURNER DECK AS SEEN THROUGH VIEW PORT - GAS VALVE NEEDS ADJUSTMENT

GAS VALVE:

PUFFING ON IGNITION - ADJUST GAS VALVE

LOUD POP ON IGNITION, THEN RUNNING SMOOTH - ADJUST GAS VALVE

HUFF AND PUFF DURING OPERATION - ADJUST GAS VALVE

RUNNING GREAT BUT INTERMITTENTLY HUFFING OR POPPING - CHECK FOR RE-CIRCULATION UNDER VENTING

IT IS IMPORTANT TO NOTE FOR MAINTENANCE PURPOSES: THE THREAD ON THE END OF THIS GAS VALVE AND NIPPLE IS A

LEFT HAND THREAD.

SEALING ADVANTAGEPLUS AS PER N.S.F. STANDARD

NUMBER 5

TO SEAL THE BASE OF BOOSTER TO THE FLOOR TO

PREVENT SEEPAGE UNDERNEATH, PER N.S.F.

STANDARD #5 - APPLY A 3/8” BEAD OF RTV SILICONE

(AS SHOWN HERE), COMPLETELY AROUND TANK.

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