Owners &
Installation
Freestanding Gas Stove
Models: FG37-NG
FG37-LPG
PLEASE KEEP THESE INSTRUCTIONS
FOR FUTURE REFERENCE
WARNING:
FORYOURSAFETY
Improper installation, adjustment, altera-
tion, service or maintenance can cause
injury or property damage. Refer to this
manual. For assistance or additional infor-
mationconsultanauthorizedinstaller,serv-
ice agency or the gas supplier.
What to do if you smell gas:
Do not try to light any appli-
ance
Do not touch any electrical
switch: do not use any
phone in your building.
Immediately call your gas
supplierfromaneighbour's
phone. Follow the gas sup-
plier'sinstructions.
If you cannot reach your
gas supplier, call the fire
department.
LISTINGSANDCODEAPPROVALS
Thesegasapplianceshavebeentested
inaccordancewithAS4553-2000,NZS
5262 and have been certified by the
Australian Gas Association for
installation and operation as described
in these Installation and Operating
Instructions.
FORYOURSAFETY
Donotstoreorusegasolineorotherflamma-
ble vapours and liquids in the vicinity of this
or any other appliance.
Installation and service must be performed
by an authorized installer, service agency or
the gas supplier.
Your unit should be serviced
annually by an authorised service
person.
918-318a
05/26/06
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TABLE OF CONTENTS
Page
Page
OperatingInstructions
Specificationsdiagram ................................................ 2
Data Plate ................................................................... 4
OperatingInstructions ............................................... 19
LightingProcedure .................................................... 19
Resetting the Unit ..................................................... 19
ShutdownProcedure ................................................. 19
First Fire ................................................................... 19
FanOperation ........................................................... 19
Adjusting Flame Heights ........................................... 19
Normal Operating Sounds of Gas Appliances ............ 20
SummaryofControls ................................................ 20
Pilot Adjustment ....................................................... 20
Copy of Lighting Plate Instructions ............................ 21
Installation
Specifications ............................................................. 5
Before You Start ......................................................... 5
GeneralSafetyInformation .......................................... 5
Installation Checklist ................................................... 6
ClearancestoCombustibles ....................................... 6
Locating Your REGENCY Gas Stove .......................... 6
Combustion and Ventilation Air ................................... 6
ExteriorFlueTerminalLocations ................................. 7
FluingInstallationPrecautions..................................... 8
Safety Precautions for the Installer .............................. 8
PlanningYourFluingInstallation ................................. 8
FluingArrangements-VerticalTerminations ............... 9
Flue Restrictor Position............................................... 9
Fluing:ResidentialandManufactured
Homes/MobileHomesInstallation ....................... 10
HorizontalInstallations .............................................. 10
Vertical Termination with Co-linear Flex System ....... 12
GasConnection ........................................................ 12
System Data Chart - FG37........................................ 12
ConversionfromNGtoLPG ...................................... 13
AerationAdjustment.................................................. 15
LogInstallation .......................................................... 15
DoorInstallation ........................................................ 16
Gas Pipe Pressure Testing ....................................... 17
ValveDescription ...................................................... 17
LouvreInstallation...................................................... 17
OptionalRemoteControlInstallation ......................... 18
Final Check............................................................... 18
WiringDiagram ......................................................... 18
Maintenance
MaintenanceInstructions .......................................... 22
Gold Plated Doors ..................................................... 22
Latch Adjustment ...................................................... 23
LogReplacement ...................................................... 23
GlassReplacement................................................... 23
FanMaintenance ...................................................... 24
RemovingValve ......................................................... 25
PartsList
Electronic Components List ...................................... 26
Replacement Parts List............................................. 27
Warranty
Warranty ................................................................... 31
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
3
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DATA PLATE
This is a copy of the label that accompanies
eachREGENCYRearFluedRoomSealedFree-
standing Gas Stove. We have printed a copy of
the contents here for your review. The data
plate is located on the inside of the drop down
pedestal door.
NOTE: Regency units are constantly being
improved.Checkthelabelontheunitandifthere
isadifference, thelabelontheunitisthecorrect
one.
(AustraliaOnly)
4
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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INSTALLATION
DUE TO HIGH TEMPERATURES,
THE APPLIANCE SHOULD BE LO-
CATED OUT OF TRAFFIC AND
AWAY FROM FURNITURE AND
DRAPERIES.
IMPORTANT:
SAVE THESE
INSTRUCTIONS
4) We recommend that you plan your installa-
tion on paper using exact measurements
for clearances and floor protection before
actually installing this appliance. Have an
authorized building inspector review your
plans before installation.
TheREGENCYRearFluedRoomSealedFree-
standingGasStovemustbeinstalledinaccord-
ance AG601 and NZS 5261 and with these
instructions. Carefully read all the instructions
inthismanualfirst.Consultthebuildingauthority
having jurisdiction to determine the need for a
permit prior to starting the installation.
WARNING: FAILURE TO INSTALL
THIS APPLIANCE CORRECTLY
WILLVOIDYOURWARRANTYAND
MAY CAUSE A SERIOUS HOUSE
FIRE.
GENERAL SAFETY
INFORMATION
1) The appliance shall be installed in accord-
ance with the manufacturer's installation
instructions, local gas fitting regulations,
municipal building codes, water supply reg-
ulations, electrical wiring regulations, with
AS5601-2004 (AGA gas installation code)
NZS 5261 (New Zealand)
Note: Failure to follow the instructions
could cause a malfunction of the
heater which could result in death,
serious bodily injury, and/or prop-
erty damage. Failure to follow these
instructions may also void your
fire insurance and/or warranty.
CHILDRENANDADULTSSHOULD
BEALERTEDTOTHEHAZARDSOF
HIGHSURFACETEMPERATURES,
ESPECIALLY THE FIREPLACE
GLASS,ANDSHOULDSTAYAWAY
TO AVOID BURNS OR CLOTHING
IGNITION.
2) Installation and repair should be done
ONLY by an authorised person.
SPECIFICATIONS
3) DONOTCONNECTTOMASONARYFLUE.
YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISEDWHEN
THEYAREINTHESAMEROOMAS
THEAPPLIANCE.
Fuels: FG37-NG is approved for use with
NG.
4) This appliance must be connected to
the specified flue and termination cap
to the outside of the building enve-
lope. Never flue to another room or
inside a building. Make sure that the
flue is fitted as per Flueing instruc-
tions.
FG37-LPG is approved for use with
liquefied petroleum gases (LPG).
Electrical: 240 V A.C. system.
Circulation Fan: Two Speed
Log Sets: Ceramic fibre, 7 per set.
CLOTHING OR OTHER FLAMMA-
BLE MATERIAL SHOULD NOT BE
PLACEDONORNEARTHEAPPLI-
ANCE.
5) Inspect the flueing system annually for
blockage and any signs of deterioration.
Flue System:
6) Flueing terminals shall not be recessed into
Axial (6-5/8" (168mm) outer / 4"
(102mm) inner liner) rigid flue and
Riser Vent Terminal.
a wall or siding.
1) Provide adequate clearances for servic-
ing, proper operation and around the air
openings into the combustion chamber.
7) Any safety glass removed for servicing
must be replaced prior to operating the
appliance.
2) The appliance must be installed on a flat,
solid, continuous surface (e.g. wood, met-
al, concrete). This may be the floor, or it can
be raised up on a platform to enhance its
visual impact. The appliance may be in-
stalled on carpeting, tile, wood flooring or
other combustible material, because the
appliance's metal pedestal base extends
the full width and depth of the appliance.
The REGENCY Rear Flued Room Sealed
Freestanding Gas Stove can be installed in
a wide variety of ways and will fit nearly
any room layout. It may be installed in a
recessedposition,framedoutintotheroom,
or across a corner.
8) To prevent injury, do not allow anyone who
is unfamiliar with the operation to use the
fireplace.
Safe installation and operation of this appliance
requires common sense, however, please be
aware of the following:
9) Wear gloves and safety glasses for pro-
tection while doing required maintenance.
INSTALLATION AND REPAIRS
SHOULDBEDONEBYANAUTHOR-
IZEDSERVICEPERSON.THISAP-
PLIANCESHOULDBEINSTALLED,
REPAIRED,INSPECTEDBEFORE
USE AND AT LEAST ANNUALLY
BYANAUTHORIZEDSERVICEPER-
SON. MORE FREQUENT CLEAN-
ING MAY BE REQUIRED DUE TO
EXCESSIVELINTFROMCARPET-
ING,ETC. ITISIMPERATIVETHAT
THE CONTROL COMPARTMENT,
BURNERSANDCIRCULATINGAIR
PASSAGEWAYS OF THE APPLI-
ANCEBEKEPTCLEAN.
10) Be aware of electrical wiring locations in
walls and ceilings when cutting holes for
termination.
11) Under no circumstances should this appli-
ance be modified. Parts that have to be
removed for servicing should be replaced
prior to operating this appliance.
3) The REGENCY Rear Flued Room Sealed
Freestanding Gas Stove is approved for
manufactured home installations, see pag-
es 6 to 9 for the required flue arrangements.
If installed into a manufactured home the
unit must be bolted down to the floor.
12) Installationandanyrepairstothisappliance
should be done by an authorised service
person. An authorised service person
should be called to inspect this appliance
annually. Make it a practice to have all of
your gas appliances checked annually.
13) Do not slam shut or strike the glass door.
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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5
INSTALLATION
Use the minimum clearances shown in the
diagrams below:
LOCATING YOUR
REGENCY GAS STOVE
14) Under no circumstances should any solid
fuels (wood, paper, cardboard, coal, etc.)
be used in this appliance.
FG37-NG & FG37-LPG Clearances
When selecting a location for your stove, en-
sure that the clearances listed above are met as
well as ensuring that there is adequate acces-
sibility for servicing and proper operation.
For Flu Termination requirements, see page 7.
15) The appliance area must be kept clear and
free of combustible materials, (gases and
other flammable vapours and liquids).
A Side Wall to Unit
B Back Wall to Unit
E Side Wall to Unit
190mm
76mm
114mm
INSTALLATION
CHECKLIST
This appliance is Listed for bedroom installa-
tions when used with a Listed Millivolt Thermo-
stat. Some areas may have further require-
ments, check local codes before installation.
FG37-NG & FG37-LPG
Reference Dimensions
C Floor to Flue Centerline
635mm
1) Check Clearances to Combustibles (page
6), location of unit (page 6) and fluing
requirements (pages 6-9).
D Side Wall to Flue Centerline 521mm
This appliance is Listed for Alcove installations,
maintain minimum Alcove clearances as fol-
lows, minimum ceiling height of 1.7m, minimum
width of 1.0m and a maximum depth of 0.9m.
2) Install fluing: Check all fluing requirements,
pages 8-12.
3) Make gas connections, page 12. Test the
pilot. Must be as per diagram, pages 15 &
22.
4) Ifnecessary, convertfromNGtoLPG(page
13).
5) Install log set, page 15.
6) Install Front Door Front, page 16.
7) Test Gas Pressure, page 17.
8) Install Louvres, page 17.
9) Install optional Remote Control, page 18.
10) Final check, page 18.
A) Cross Corner
B) Flush with Wall/Alcove
C) Flat on Wall Corner
D) Flat on Wall
Minimum ceiling height
is 914 mm from top of
unit.
Before leaving this unit with the customer, the
installer must ensure that the appliance is firing
correctly and operation fully explained to
customer.
CLEARANCES TO
COMBUSTIBLES
This includes:
1) Clocking the appliance to ensure the cor-
rect firing rate (rate noted on label) after
burning appliance for 15 minutes.
2) If required, adjusting the primary air to
ensure that the flame does not carbon. First
allow the unit to burn for 15-20 min. to
stabilize.
The clearances listed are MINIMUM distances.
Measure the clearance to both the appliance
and the chimney connector. The farthest
distance is correct if the two clearances
do not coincide. For example, if the appliance
is set as indicated in one of the diagrams but the
connector is too close, move the stove until the
correct clearance to the connector is obtained.
COMBUSTION AND
VENTILATION AIR
The combustion air from this appliance is drawn
from outside the building through the outer flue.
Extra provision for combustion air inside
the room is not required.
CAUTION: Any alteration to the product
that causes sooting or carboning that
results in damage is not the responsibil-
ity of the manufacturer.
This appliance may be installed only with the
clearances as shown in the situations pictured.
Do not combine clearances from one type
of installation with another in order to
achieve closer clearances.
This unit can be installed on a solid combustible
surface like a wood floor. This unit can also be
installed directly on carpeting or vinyl when the
bottom pedestal cover plate (provided with unit)
is installed.
6
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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INSTALLATION
EXTERIOR FLUE TERMINATION LOCATIONS
Minimum clearances required for balanced flue terminals or
the flue terminals of outdoor appliances
according to AS5601-2004 (AGA gas installation code) or NZS 5261 (New Zealand)
Minimum
Clearance (mm)
a
Below eaves, balconies or other projections:
- Appliances up to 50 MJ/h input
300
500
300
500
1000
500
150
- Appliances over 50 MJ/h input
From the ground or above a balcony
From a return wall or external corner
From a gas meter (M)
From an electricity meter or fuse box (P)
From a drain or soil pipe
b
c
d
e
f
g
Horizontal from any building structure (unless appliance is approved
for closer installation) or obstruction facing a terminal
From any other flue terminal, cowl or combustion air intake
Horizontally from an openable window, door, or non-mechanical air inlet, or
any other opening into a building, with the exception of sub-floor ventilation
(see also Note (I)):
500
500
h
j
- Appliances up to 150 MJ/h input
500
- Appliances over 150 MJ/h input
1500
k
Vertically below an openable window, door, or non-mechanical air inlet,
or any other opening into a building, with the exception of sub-floor ventilation
(see also Note (I)): see table below
Clearance 'k' in mm
Space Heaters
All Other Appliances
Up to 50 MJ/h
input
Up to 50 MJ/h input Over 50 MJ/h input Over 150 MJ/h input
to 150 MJ/h input
150
500
1000
1500
NOTES:
(I) For mechanical air inlets, including spa blowers, the clearance 'j' and 'k' shall be 1500 mm in all cases.
(II) All distances shall be measured vertically or horizontally along the wall to a point in line with the nearest
par to of the terminal.
(III) Prohibited area below electricity meter or fuse box extends to ground level.
(IV)A flue terminal of this type shall not be located under a roofed area unless the roofed area is fully open on
at least two sides and a free flow of air at the appliance is achieved.
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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7
INSTALLATION
The minimum clearance requirements between
the outer wall of the flue pipe and nearby
combustible surfaces is 30mm. Be sure to
check the flue termination clearance require-
ments from decks, windows, soffits, gas reg-
ulators, air supply inlets and public walkways
as specified on page 7 and in your local building
codes.
FLUING
FLUING
INSTALLATION
PRECAUTIONS
TheRegencyRoomSealedSystem(Horizontal
Termination Kit (946-110) and the Vertical Ter-
mination with the Co-linear Flex System in
combinationwiththeREGENCYRoomSealed-
Rear Freestanding Gas Stoves (FG37-NG and
FG37-LPG) have been approved and listed as
Room Sealed heater systems by Australian
Gas Association.
The Regency Room Sealed System and the
Vertical Termination with the Co-linear Flex
System are engineered products that have
been designed and tested for use with the
FG37-NG, and FG37-LPG. The Regency war-
ranty will be voided and serious fire, health or
other safety hazards may result from any of the
following actions:
The gas appliance and flue system
mustbeflueddirectlytotheoutside
of the building, and never be at-
tached to a chimney serving a sep-
arate solid fuel or gas-burning ap-
pliance.
The Horiz. Termination Kit (946-110) includes
everything required for a straight through the
wall installation, or add a 45o elbow for a corner
installation.
1) Installation of any damaged Room Sealed
component
Each Room Sealed gas appliance must use its
own separate flue system. Common flue sys-
tems are prohibited.
IMPORTANT
2) Unauthorized modification of the Room
Sealed System
Read all instructions carefully before starting
the installation. Failure to follow these instruc-
tions may create a fire or other safety hazard,
and will void the warranty. Be sure to check the
fluing and clearance to combustible require-
ments on pages 6 to 9. Consult your local
building codes before beginning installation.
3) Installation of any component part not man-
ufactured or approved by Regency Indus-
tries Ltd.
SAFETY
PRECAUTIONS FOR
THE INSTALLER
4) Installation other than as instructed by Re-
gency Industries Ltd.
The location of the termination cap must con-
form to the requirements in the Exterior Flue
Terminal Locations diagram on page 7.
1) Wear gloves and safety glasses for pro-
Warning:Alwaysmaintainrequired
clearances (air spaces) to nearby
combustibles to prevent a fire haz-
ard. Do not fill air spaces with insu-
lation.
tection.
2) Exercise extreme caution when using lad-
ders or on roof tops.
3) Be aware of electrical wiring locations in
walls and ceilings.
PLANNING YOUR FLUING INSTALLATION
*If this is an outside corner, the minimum distance between the flue and the outside corner
is 12" (30cm). See "F" on the diagram on page 7.
See page 7 for Exterior Flue Termination
requirements.
When planning your installation, it will be nec-
essary to select the proper length of flue pipe
for your particular requirements. Determine the
minimum clearance to combustibles from the
rear of the unit to the wall. It is also important to
note the wall thickness. Before cutting the flue
hole through the wall ensure that ALL flue and
termination clearances (see page 7) will be met.
NOTE: Ensure compliance with the outside
flue terminal location before cutting hole as
both dimensions must be met.
Forcornerinstallation,Restrictormust
be set at 1-1/4" (32mm) open.
For straight rear installation, Restric-
tormustbesetat1-1/8"(29mm)open.
8
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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INSTALLATION
FLUING ARRANGEMENTS - VERTICAL TERMINATIONS
FOR BOTH RESIDENTIAL & MANUFACTURED HOMES/MOBILE HOMES
Vertical Terminations
Vertical Terminations
with Co-linear Flex System
using Dura-Vent Fluing System
The shaded area in the diagram shows the allowable vertical
terminations installed in a masonry chimney. All vertical flue
installations require the Flue Restrictor to be set to 32mm open. All
Vertical Flue Terminals must be Simpson Dura Vent (Abey Australia)
DV 980 MAS (Australian Modified.)
The shaded areas in the two diagrams below show all allowable
combinations of straight vertical and offset to vertical runs with
vertical terminations. Maximum one 90o elbow. All vertical and
offset to vertical flue installations require Flue Restrictor to be set to 32mm
open. If the flue is ENCLOSED in a chase (min. size 229mm x 229mm)
maintain a 32mm clearance to combustibles. All Vertical Flue Terminals
must be Simpson Dura Vent (Abey Australia) DV 980 MAS (Australian
Modified.)
Straight Vertical Terminations
Offset to Vertical Terminations
9
8
7
6
5
4
3
1
1
2
1
Horizontal Distance (meters)
If connecting to a Dura-Vent sys-
tem, the Adapter to Dura-Vent #
640-994 is required.
FlueRestrictorPosition
44.5mm
44.5mm
32mm
32mm
To set the Flue restriction
as indicated in the diagram,
simply loosen the screws
and push the flue restrictor
platetothecorrectposition.
Tighten the screws.
Vent Restrictor
(fully open)
Vent Restrictor
Vent
Restrictor
Plate
Vent
Restrictor
Plate
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9
INSTALLATION
RESIDENTIAL AND MANUFACTURED HOMES/
MOBILE HOMES INSTALLATIONS
You will require the following components with your new Regency Rear Flued Room Sealed Freestanding Gas Stove. Please review your product
to make sure you have everything you need. In the event that you are missing any part, contact your dealer.
Note: These are the minimum pieces required.
Other parts may be required for your particular installation.
Minimum components for a Horizontal Installation:
946-110
Horizontal Termination Kit which includes:
1
1
1
1
946-201
946-207
946-584
946-202
6-5/8" dia. x 18" (168mm dia. x 457mm) Black Pipe
4" dia. x 18" (102mm dia. x 457mm) Aluminum Flue
Astro Riser Vent Terminal
Wall Penetration Heat Shield for Heat Sensitive walls
(Wall Thimble) (2 pcs)
1
1
640-545
948-128
Decorative Wall Trim (Black)
TubeMill-Pac
Screws
Optional Components:
946-204
45o Elbow - 6-5/8" (168mm) Black pipe
and 4" (102mm) Aluminum Flue
946-205
Vinyl Siding Shield for Riser Vent
Terminal
946-208/P
940
942
Flue Guard
Square Wall Thimble Cover*
WallPenetration
HeatShield*
* Simpson Dura-Vent components
HORIZONTAL INSTALLATIONS
c) Snorkel Terminations:
1) Set the unit in its desired location. Check to
determine if wall studs are in the way when
the fluing system is attached. If this is the
case, you may want to adjust the location
of the unit.
For installations requiring a vertical rise
on the exterior of the building, Astro
Riser Vent Terminations as shown in
Dia. 2 is available. Follow the same
installation procedures as used for
standard Horizontal Termination.
2) Assemble the desired combination of pipe
and elbow to the appliance adapter with
pipe seams oriented down. Offset the pipe
seams as double seams in one place will
cause the outer pipe to take an oval shape.
Kit comes complete with 18" (457mm) of
straight flue - 6-5/8" (168mm) dia. black
outer pipe and 4" (102mm) dia. inner flue.
NEVER install the Astro Riser vent up-
side down.
Diagram 1
Note:
3) Withthepipeattachedtothestove, slidethe
stove into its correct location, and mark the
wall for a 9-1/2" (241mm) (inside dimen-
sions) round hole. The center of the round
hole should line up with the centerline of the
horizontal pipe, as shown in diagram 1. Cut
and frame the 9-1/2 (241mm) round hole in
the exterior wall where the flue will be
terminated. If the wall being penetrated is
constructed of non-combustible material,
i.e.masonryblockorconcrete,a 7"(178mm)
diameter hole is acceptable.
a) The horizontal run of flue should have
a 1/4 inch (6mm) rise for every 1 foot
(305mm) of run towards the termina-
tion. Never allow the flue to run down-
ward. This could cause high tempera-
tures and may present the possibility of
a fire.
b) The location of the horizontal flue termi-
nation on an exterior wall must meet all
local and national building codes, and
must not be blocked or obstructed. For
External Flue Terminal Locations, see
diagram on page 7.
Diagram 2
*Dia 2: Local codes or regulations may require
different clearances.
10
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INSTALLATION
NOTE: For Snorkel terminations in ABOVE
grade installations, follow national or
local code requirements.
7) Install the Backing Plate into the wall
penetration heat shield and attach us- 8) Slide the decorative wall thimble up to the
ing 4 screws. Dia. 4.
wall surface being careful not to scratch
the paint. See diagram 5.
Below Grade Snorkel Installation
If the Snorkel Termination must be installed
below grade, i.e. basement application,
proper drainage must be provided to pre-
vent water from entering the Snorkel Ter-
mination. Refer to Dura-Vent Installation
instructions for details.. Do not attempt to
enclose the Snorkel within the wall, or any
other type of enclosure.
8) Connect all pipe sections to unit and
install into wall:
a) Measure pipe length required and
cut to length. Hint: use the cut end
of the 6-5/8" (168mm) dia. outer
pipe at the flue terminal end.
b) Push the pipe sections completely
together, the minimum pipe overlap
is 1-1/4" (32mm). Secure all outer
pipe joints by using at least two
screws. Locate the screws at the
bottom of the pipe so that the screw
heads are hidden on the final instal-
lation. Apply sealant "Mill-Pac" to
inner pipe and high temp silicone
sealantor"Mill-Pac"toouterpipeon
every joint.
4) Install wall penetration heat shield in the center
of the 9-1/2" (241mm) round hole and attach
with wood screws. The four wood screws
provided should be replaced with appropriate
fasteners for stucco, brick, concrete, or other
types of sidings. Dia. 3.
Diagram 5
9) Backoutside:Applysealanttothe4"(102mm)
innerflueandslidetheRiserVentFrontinto
the Backing Plate and fasten with 8 screws.
Hint: Apply sealant to female end.
IMPORTANT:
When connecting the pipe to the Riser
Vent, apply Mill-Pac to the inner pipe
on the Riser Vent Terminal, around
the bead. Ensure that the flue pipe is
pushed past the bead for a secure fit.
c) Before connecting the flue pipe to
the flue termination, slide the black
decorative wall thimble cover over
the flue pipe, then slide the Wall
PenetrationHeatShield(Part#946-
202) over the flue pipe. Dia. 3.
Diagram 3
5) If installing termination on a siding covered
wall, a vinyl siding standoff or furring strips
must be used to ensure that the termination is
not recessed into the siding. Dia. 3.
d) Slidetheapplianceandflueassem-
bly towards the wall carefully in-
serting the flue pipe into the riser
vent terminal assembly. It is impor-
tant that the flue pipe extends into
the Riser Vent Backing Plate a suf-
ficient distance so as to result in a
minimum pipe overlap of
6) Take the Riser Vent terminal and separate the
Backing Plate from the Riser Vent Front by
removing 8 screws as shown in diagram 4.
10) Seal around the outer edge of the Riser
1-1/4 inches (32mm). Secure the
connection between the flue pipe
and the flue cap by attaching the
two sheet metal strips extending
from the Riser Vent Backing Plate
into the outer wall of the flue pipe.
Use two aluminum screws provid-
ed to connect the strips to the pipe
section. Bend any remaining por-
tion of the sheet metal strip back
towards the flue cap and cut off
any excess, it will be concealed by
the decorative wall thimble cover.
See diagram 5.
Vent Backing Plate.
Diagram 4
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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11
INSTALLATION
VERTICAL TERMINATION WITH
GAS CONNECTION
CO-LINEAR FLEX SYSTEM
The gas connection is a 1/2" (13mm) NPT Male
Thread. Copper can be used or other con-
nections approved by AG 604.
THE APPLIANCE MUST NOT BE CONNECTED TO A CHIMNEY FLUE SERVING
ASEPARATESOLIDFUELBURNINGAPPLIANCE.
When using copper or flex connectors use
only approved fittings. Always provide a union
so that gas lines can be easily disconnected for
burner and/or valve servicing. Flare nuts for
copper lines are usually considered to meet
this requirement.
This appliance is designed to be attached to two 3" (76mm) co-linear aluminium flex running the
fulllengthofthechimney. SeetheFluingArrangementschartonpage9forminimumandmaximum
flue lengths. See chart below for minimum distances from roof. Periodically check that the flue
is unrestricted.
Masonry chimneys may take various contours which the flexible liner will accommodate.
However, keep the flexible liner as straight as possible, avoid unnecessary bending.
Important: Always check for gas leaks
with a soap and water solution or gas
leak detector. Do not use open flame for
leak testing.
The Air Intake pipe must be attached to the inlet air collar of the termination cap.
Required Parts:
Note: Prior to any pressure testing of
thegassupplypipingsystemthat
exceeds test pressures of 3.45
kPa, this appliance must be dis-
connected from the piping sys-
tem. If test pressures equal to or
less than 3.45 kPa are used then
this appliance must be isolated
from the piping system by clos-
ingitsindividualmanualshut-off
valveduringthetesting.
Part #
Description
Co-linear DV Vertical Termination Cap
3" Flex - 35 ft.
FG37 Dura-Vent Adapter
Co-Axial to Co-Linear Adapter Kit
which contains the following:
Co-linear Flex Adapter (270-585)
Outer Pipe (946-257)
946-529
948-305
640-994
946-563
Inner Pipe Adapter (946-219)
Approved Caps
980
Vertical Termination Cap
923GK
3" (76mm) Co-linear Adapter
with flashing
923GK
3" (76mm) Co-linear Adapter
with flashing
System Data - FG37
Burner Inlet Orifice Sizes:
NG
#37
LPG
#52
Max. Input Rating 31.7 mj
Min. Input Rating
16 mj
Supply Pressure
NG
LPG
min. 1.13 kPa
min. 2.75 kPa
Manifold Pressure
NG
.89 kPa
LPG
2.55 kPa
12
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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INSTALLATION
Conversion Kit for NG to LPG Model #516-969
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION!!
Conversion Kit 516-969 Contains:
7) Lift the pilot assembly and remove the pilot
tube using an 11mm wrench.
Qty. Part # Description
1 904-390 Burner Orifice #52
1 908-528 Red "LPG" label
2 918-590 Label "Converted to LPG"
1 918-334 Instruction Sheet
1 910-920 Pilot Orifice
Antenna
Control Box
Cover
1) Shut off the gas supply and unplug the
power cord.
17) Remove the jumper using a plier.
2) Open the front door and carefully remove
the logs and lava rock.
3) Remove burner.
Pilot
Orifice
Pilot
Assembly
Pilot
Extrusion
Tube
4) Remove burner orifice with a 1/2" (13mm)
wrench and discard. Use a wrench to hold
on to the elbow behind the orifice.
8) Remove the NG orifice and replace it with
the LPG orifice.
5) Reinstall new burner orifice LPG stamped
#52 and tighten.
Jumper Location
9) Install the pilot tube to the pilot assembly.
10) Placethepilotassemblyoverthepilotextru-
sion tube and secure it with 2 screws.
11) Adjust the burner areation setting to fully
open and install the burner.
Jumper
12) Remove the pedestal back cover by remov-
ing the 4 Philips screws.
Burner Orifice
6) Remove the 2 screws which hold the pilot.
18) Stick the conversion label "This unit has
been converted to LPG" on the control box
cover.
13) Stick the conversion label "This unit has
been converted to LPG" over top of the
serial number decal.
19) Reverse steps 16, 15 & 12.
20) Open the bottom door and remove the front
14) Replace the yellow "NG" label with the red
panel by undoing the 6 screws.
"LPG"label.
15) Carefully pull out the control box.
Pilot Tube
Note: The control box is held in place by
velcro.
16) Remove the control box cover by undoing
the 3 screws. Maneuver through antenna.
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13
INSTALLATION
A
C
B
21) Turn on the gas supply and plug in the
power cord.
23) At the end of all setting and adjustment
operations, check electrical insulation and
gas leaks.
22)
Adjusting the Outlet Pressure
All the adjustments must be carried out
in the following order:
24) Reverse step 20.
Removethemodulatorplasticcap(A) using
needle nose pliers.
25) Check operation of fan and flame control.
Maximum pressure: Turn the unit ON to its
highest input rating. Screw in the nut (B) to
increase the outlet pressure and screw it
out to decrease it. Use a 10 mm wrench.
26) Check for proper flame appearance and
glow on logs.
NOTE: The outlet pressure must be set to
maximum2.65kPa.
Installer Notice:
Theseinstructionsmustbeleftwith
the appliance.
Minimum pressure: Remove one of the
cables connected to the electric modulator.
Keeping the nut (B) blocked, screw in the
screw (C) to increase the pressure and
screw it out to decrease it. Use a screw-
driver 6 x 1 blade.
NOTE: The outlet pressure must be set to
minimum0.74kPa.
Cable
Electric
Modulator
After carrying out all adjustments, block
the setting screws with paint, taking care
not to obstruct the breather orifice of the
pressure.
Put back the modulator plastic cap.
WARNING: To ensure the correct opera-
tionofthemodulatoritisnecessarythatthe
plastic cap (A) is returned to its original
location.
14
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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INSTALLATION
3) Place Rear Log A)02-65 on the two pins on
AERATION
LOG SET
the rear log support.
ADJUSTMENT
INSTALLATION
The burner aeration is factory set but may need
adjusting due to either the local gas supply, air
supply or altitude.
Read the instructions below carefully
and refer to the diagrams. If logs are
broken do not use the unit until they are
replaced. Broken logs can interfere with
the pilot operation.
A)02-65
NG: 10mm open
LPG: 10mm open
The gas log kit contains the following:
The aeration adjustment gears are located on
the right side of the burner box and can be
accessed from the side or from the front when
the louvres are removed.
a) 02-65 Rear Log
b) 02-56 Middle Left Log
c) 02-44 Front Left Log
d) 02-46 Left Top Log
e) 02-45 Front Right Log
f) 02-47 Center Log
Pins on Rear Log Support
4) Place the Middle Left Log B)02-56 on the
two pins as shown.
g) 02-48 Middle Right Log
h)
i)
Embers
Lava
Note: Install Optional Brick Panels prior
to installing logs.
B)02-56
5) Sprinkle some lava rock just in front of B)
To adjust the aeration: use the allen key to turn
the turning gear which will adjust the air shut-
ter. Opentheairshutterforablueflameorclose
it for a yellower flame. This adjustment is
performed by an authorized installer. The fac-
tory setting should be sufficient for most instal-
lations.
02-56 on the burner holes.
B)02-56
The "02" refer numbers (i.e. 02-65) are
molded into the rear of each log.
1) Carefully remove the logs from the box and
unwrap them. The logs are fragile, handle
with care - do not force into position.
lava rock
2) Sprinkle the embers on the left and right
6) Place Front Left Log C)02-44 onto the 2
sides of the firebox base.
front pins as shown.
C)02-44
Clockwise to open,
counter-clockwise to close.
Caution: Carbon will be produced if the air
shutter is closed too much.
Embers
Embers
Note: Any damage due to carboning re-
sulting from improperly setting
the aeration controls is NOT cov-
ered under warranty.
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15
INSTALLATION
7) Place the Left Top Log D)02-46 on the pin
on Log B)02-56 and on top of the cutout on
Log A)02-65.
11) Position notch in Front Right Log G)02-48 on
Log F)02-47 and push the bottom right edge
against the bracket on the burner tray.
DOOR INSTALLATION
(Packaged Separately)
1) Open the two side panels.
G)02-48
A)02-65
2) Slide the door
onto the two
hinge pins mak-
ing sure the
two pieces are
flush together.
See diagram
1.
A)02-65
D)02-46
B)02-56
C)02-44
E)02-45
F)02-47
3) Close the door. The
latch plate must be
centered around the
alignment pin. See dia-
Notch
Cutout
Pin
Diagram 1
8) Place Front Right Log E)02-45 on the two
gram 2. If the latch plate
pins as shown.
interferes with the cor-
ner of the stove you may
want to angle the plate
slightly so the door clos-
es easier.
G)02-48
E)02-45
E)02-45
Side View
Bracket
9) Place the lava rock in the area between the
left and right logs, leaving a space in the
middle for log (F) 02-47.
The bottom right edge of Log G)02-48 must
sit snugly against the bracket
12) Test fire to ensure proper light off (make sure
flame flows smoothly from one end of burner
to the other. If there is any flame hesitation,
check that area for any blockage of the burner
port.
Diagram 2
4) The latches should already be at the
proper setting. If they are too hard or too
easy to close, you may want to adjust
them by loosening the locking nut and
turning the latch catch. See diagram 3.
5) Remove the blue plastic protective coat-
ing from the glass.
A)02-65
10) Place the notch in Center Log F)02-47 over
Log E)02-45 and across the cutout on Log
A)02-65.
6) Test the seal around the door by placing
a piece of paper between the unit and the
door, close the door and try to pull the
paper out. If it slips out easily, then the
door is not properly sealed. Tighten or
loosen the latch by turning the latch catch
inward or outward. See diagram 3.
B)02-56
C)02-44
E)02-45
F)02-47
Note: The door latch may require ad-
justment as the door gasket ma-
terial compresses after a few
fires and after glass replace-
ment. Turn the latch catch in-
ward or outward.
E)02-45
Notch
Cutout
Diagram 3
16
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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INSTALLATION
S.I.T. Valve Description
GAS PIPE PRESSURE
TESTING
LOUVRE
INSTALLATION
1) On-Off Solenoid Valve EV1
2) On-Off Solenoid Valve EV2
3) Inlet Pressure Test Point
4) Outlet Pressure Test Point
5) Connection for Pressure Regulator/Com-
bustion Chamber Compensation
6) Pressure Regulator for Minimum and Max-
imum Outlet Pressure
The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut-off valve during any pressure
testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig. (3.45
kPa). Disconnect piping from valve at pres-
sures over 3.45 kPa.
Attachthetop&bottomlouvrestothesidestove
panel using 2 screws per side.
7) Gas Outlet Pressure Electric Modulator
8) PilotOutlet
The manifold pressure is controlled by a regu-
lator built into the gas control, and should be
checked at the pressure test point.
9) Main Gas Outlet
10) Side Outlet
Note: To properly check gas pressure,
both inlet and manifold pressures
should be checked using the valve
pressure ports on the valve.
1) Make sure the valve is in the "OFF" position.
2) Loosen the "IN" and/or "OUT" pressure
tap(s), turning counterclockwise with a 1/
8" wide flat screwdriver.
3) Attach manometer to "IN" and/or "OUT"
pressure tap(s) using a 5/16" (8mm) ID
hose.
4) Light the pilot and turn the valve to "ON"
position. Read manometer.
5) The pressure check should be carried out
with the unit burning and the setting should
be within the limits specified on the safety
label.
6) When finished reading manometer, turn off
the gas valve, disconnect the hose and
tighten the screw (clockwise) with a 1/8"
flat screwdriver. Note: Screw should be
snug, but do not over tighten
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17
INSTALLATION
OPTIONAL
FINAL CHECK
REMOTE CONTROL
Before leaving this unit with the customer, the
installer must ensure that the appliance is firing
correctly. This includes:
Use the Regency Remote Control Kit approved for
this unit. Use of other systems may void your
warranty.
1) Clocking the appliance to ensure the cor-
rect firing rate (rate noted on label) at 15
minutes.
The remote control kit comes with a hand held
transmitter and a wall mounting plate.
2) If required, adjusting the primary air to
ensure that the flame does not carbon. First
allow the unit to burn for 15 min. to stabilize.
1) Choose a convenient location to mount the
hand held transmitter, protection from extreme
heat is very important.
CAUTION
The remote can also be used as a wall thermostat.
Any alteration to the product that causes
sooting or carboning that results in dam-
age to the exterior facia is not the respon-
sibility of the manufacturer.
WIRING
CAUTION: Label all wires prior to
disconnectionwhenservicingcon-
trols. Wiring errors can cause im-
proper and dangerous operation.
This heater does not require a 240V A.C. supply
for the gas control to operate. A 240V A.C.
power supply is needed for the fan/blower
operation.
Caution: Ensure that the wires do
not touch any hot surfaces and are
away from sharp edges.
WARNING:ElectricalGroundingInstructions
This appliance is equipped with a three pronged (grounding) plug for your protection against shock hazard and should be
pluggeddirectlyintoaproperlygroundedthree-prongreceptacle.Donotcutorremovethegroundingprongfromthisplug.
18
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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OPERATING INSTRUCTIONS
OPERATING
RESETTING
FAN OPERATION
INSTRUCTIONS
THE UNIT
Set the fan speed on the control panel located
in behind the pedestal door to adjust fan to the
desired speed.
Before operating this appliance, proceed
through the following check list.
1) Open the pedestal door on the unit.
2) Press the reset button for approximately 3
seconds and release. The reset button is
located on the unit's control panel.
1) Read and understand these Instructions
before operating this appliance.
3) Wait for approximately 3 seconds and the
pilot sparks can be heard and seen. It would
take 2 to 3 seconds for the flame to be lit.
2) Check to see that all wiring is correct and
enclosed to prevent possible shock.
3) Check to ensure there are no gas leaks.
4) Make sure the three pieces of door glass
are properly positioned. Never operate the
appliance with any of the glass removed or
with the door open.
Control Panel
SHUTDOWN
INSTRUCTIONS
Pressing and releasing the plus (+) FAN button
will change the fan speed as follows:
5) Verify that all flueing and the cap is unob-
structed.
1) Press the ON/OFF button once.
OFF -> LOW -> MEDIUM -> HIGH -> OFF, etc.
6) Verify log placement.
2) Turn off all electric power to the appliance
if service is to be performed.
Pressingandreleasingtheminus(-)FANbutton
will be the reverse of the above.
LIGHTING
FIRST FIRE
INSTRUCTIONS
TheFIRSTFIREinyourheaterispartofthepaint
curing process. To ensure that the paint is
properly cured, it is recommended that you
burn your fireplace for at least four (4) hours
the first time you use it with the fan on.
1) Plug the power cord into a power outlet.
2) Press and release the ON/OFF button once
to start the unit.
When first operated, the unit will release an
odour caused by the curing of the paint and the
burning off of any oils remaining from manufac-
turing. Smokedetectorsinthehousemaygooff
at this time. Open a few windows to ventilate
the room for a couple of hours. The glass may
require cleaning.
3) After approximately 3 seconds the spark
ignition system will spark for 40 seconds to
light the main burner.
ADJUSTING FLAME
HEIGHT
4) If the main burner does not light, reset the
unit.
There are six flame settings that can be adjust-
ed by pressing and releasing the plus (+) and
minus (-) FLAME button.
NOTE: The main burner will always start on
"HIGH" and resume it's last setting after
20 seconds of operation.
The FLAME setting button is located on the
control panel in behind the pedestal door.
NOTE: When the glass is cold and the appli-
ance is lit, it may cause condensation
and fog the glass. This condensation is
normal and will disappear in a few
minutes as the glass heats up.
DONOTATTEMPTTOCLEANTHEGLASS
WHILEITISSTILLHOT!
DO NOT BURN THE APPLIANCE WITH-
OUTTHEGLASSFRONTINPLACE.
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19
OPERATING INSTRUCTIONS
SUMMARY OF
CONTROLS
NORMAL OPERATING
SOUNDS OF
PILOT ADJUSTMENT
Periodically check the pilot flames. The correct
flame pattern has 3 strong blue flames.
GAS APPLIANCES
On/Off Button:
If the unit is switched off, pressing and releas-
ing this button once will switch the unit on. The
unit will resume its last settings.
One flowing around the thermocouple, the sec-
ond flowing across the rear of the burner (it
does not have to be touching the burner) and
the third flame flowing tangent to the spark
ignitor.
It is possible that you will hear some sounds
from your gas appliance. This is perfectly nor-
mal due to the fact that there are various gauges
and types of steel used within your appliance.
Listed below are some examples. All are nor-
mal operating sounds and should not be
considered as defects in your appliance.
If the unit is switched on, pressing and releas-
ing this button once will switch the unit off.
NOTE: If you have an incorrect flame
pattern, contact your Regency dealer for
further instructions.
Flame:
Increase - If the unit is switched on, pressing
and releasing the flame plus (+) button once will
increase the flame height to the next available
high setting.
Blower:
Regency gas appliances use high tech blowers
to push heated air farther into the room. It is not
unusual for the fan to make a "whirring" sound
when ON. This sound will increase or decrease
in volume depending on the speed setting of
your fan speed control.
Rear of Burner
Decrease - If the unit is switched on, pressing
and releasing the flame minus (-) button once
will decrease the flame height to the next
available low setting.
Burner Tray:
Fan:
The burner tray is positioned directly under the
burner tube(s) and logs and is made of a
different gauge material from the rest of the
firebox and body. Therefore, the varying thick-
nesses of steel will expand and contract at
slightly different rates which can cause "tick-
ing" and "cracking" sounds. You should also be
aware that as there are temperature changes
within the unit these sounds will likely re-occur.
Again, this is normal for steel fireboxes.
Increase - If the unit is switched on, pressing
and releasing the fan plus (+) button once will
increase the fan speed to the next available
high setting.
Front of Burner
Decrease - If the unit is switched on, pressing
and releasing the fan minus (-) button once will
decrease the fan speed to the next available
low setting.
An incorrect flame pattern will have small,
probably yellow flames, not coming into
proper contact with the rear of the burner or
thermopile.
Gas Control Valve:
As the gas control valve turns ON and OFF, a
dullclickingsoundmaybeaudible,thisisnormal
operation of a gas regulator or valve.
Rear of Burner
Unit Body/Firebox:
Different types and thicknesses of steel will
expand and contract at different rates resulting
in some "cracking" and "ticking" sounds will be
heard throughout the cycling process.
Front of Burner
20
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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OPERATING INSTRUCTIONS
COPY OF THE LIGHTING PLATE INSTRUCTIONS
FORYOURSAFETYREADBEFORELIGHTING
This appliance must be installed in accordance with local codes, if any; if not,
follow the current CAN1-B149/ANSI Z 223.1 (Australia: AS5601-2004, New Zealand: NZS 5261)
WARNING: If you do not follow these instructions exactly, a fire or explosion may result
causingpropertydamage,personalinjuryorlossoflife.Improperinstallation,adjustment,
alteration, service or maintenance can cause injury or property damage. Refer to the
owner’s information manual provided with this appliance. For assistance or additional
information consult a qualified installer, service agency or gas supplier.
A) BEFORE LIGHTING smell all around the appliance
area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will
settle on the floor.
B) Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance
- Do not touch any electric switch, do not use any
phone in your building
- Immediately call your gas supplier from a
neighbors phone. Follow the gas supplier’s in-
structions.
This appliance needs fresh air for safe operation
and must be installed so there are provisions for
adequate combustion and ventilation air.
- If you cannot reach your gas supplier, call the
fire department.
CAUTION:Hotwhileinoperation.Donottouch.SevereBurnsmayresult.Duetohighsurface
temperatures keep children, clothing and furniture, gasoline and other liquids having
fammable vapors away. Keep burner and control compartment clean. See installation and
operating instructions accompanying appliance.
LIGHTINGINSTRUCTIONS
STOP! Read the safety information above on this label.
1) Plug the power cord into a power outlet.
3) After approximately 3 seconds the spark
ignition system will spark for 25 seconds to
light the main burner.
2) Press and release the ON/OFF button once to
start the unit.
4) If the main burner does not light, check the
gas and reset the unit.
TO TURN OFF GAS APPLIANCE
1) Press the ON/OFF button once.
2) Turn off all electric power to the unit if
service is to be performed.
DO NOT REMOVE THIS INSTRUCTION PLATE
918-332a
WARNING:
DO NOT SPRAY AEROSOLS IN THE VICINITY OF
THIS APPLIANCE WHILE IN OPERATION.
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21
MAINTENANCE
MAINTENANCE
INSTRUCTIONS
GOLD-PLATED DOORS
WARNING: CHILDREN AND
ADULTSSHOULDBEALERTEDTO
THEHAZARDSOFHIGHSURFACE
TEMPERATURE AND SHOULD
STAYAWAYTOAVOIDBURNSOR
CLOTHING IGNITION. YOUNG
CHILDRENSHOULDBECAREFUL-
LYSUPERVISEDWHENTHEYARE
IN THE SAME ROOM AS THE AP-
PLIANCE.
The 24 carat gold plated finish on the door
requires little maintenance, and need only be
cleaned with a damp cloth. DO NOT use
abrasive materials or chemical cleaners, as
they may harm the finish and will void the
warranty. Clean any fingerprints off before
turning the unit on.
Any maintenance required accessing the
glass door of the unit must be performed by
an authorized service person.
1) Always unplug the power cord before
cleaning. For relighting, refer to lighting
instructions. Keep the burner and control
compartment clean by brushing and vac-
uumingatleastonceayear.Whencleaning
the logs, use a soft clean brush as the logs
are fragile and easily damaged.
CAUTION: ANYSAFETYSCREEN
ORGUARDREMOVEDFORSERV-
ICING AN APPLIANCE MUST BE
REPLACED PRIOR TO OPERAT-
INGTHEAPPLIANCE.
2) Clean glass (never when unit is hot), ap-
pliance, louvres, and door with a damp
cloth. Never use an abrasive cleaner. The
gold louvres (and optional gold door) may
be scratched if abrasives are used to
clean them.
CLOTHING OR OTHER FLAMMA-
BLEMATERIALSHOULDNOTBE
PLACEDONORNEARTHEAPPLI-
ANCE.
The heater is finished in a heat resistant
paint and should only be refinished with
heat resistant paint (not with wall paint).
Regency uses StoveBright Paint - Metallic
Black #6309.
DO NOT USE THIS APPLIANCE IF
ANY PART HAS BEEN UNDER
WATER. IMMEDIATELY CALL AN
AUTHORIZEDSERVICETECHNI
CIAN TO INSPECT THE APPLI-
ANCEANDTOREPLACEANYPART
OF CONTROL SYSTEM AND ANY
GASCONTROLWHICHHASBEEN
UNDERWATER.
3) Make a periodic check of burner for proper
position and condition. Visually check the
flame of the burner periodically, making
sure the flames are steady; not lifting or
floating.Ifthereisaproblem,callanauthor-
ized service person.
4) The appliance and flueing system must be
inspected before use, and at least annual-
ly, by an authorized field service person,
to ensure that the flow of combustion and
ventilation air is not obstructed.
6) Verify proper operation after servicing.
During the annual service call, the burners
should be removed from the burner tray
and cleaned. Replace the embers - do not
block the pilot or burner ports.
5) Keep the area near the appliance clear and
free from combustible materials, gasoline
and other flammable vapours and liquids.
22
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MAINTENANCE
2) Pull out the door gasket.
LATCH ADJUSTMENT
3) Removethe24nutsholdingtheglassretain-
ers in place. Do not remove the nuts under-
neath the retainers.
The door latch may require adjustment as the
door gasket material compresses after a few
fires and after glass replacement. Turn the
handle on the adjustable catch to tighten or
loosen the latch.
4) Remove the door catch plate.
5) Remove glass retainers on sides first (3
each side) then remove two center retain-
ers.
8) Tighten the 10 nuts on center glass retain-
er.
Note: Center glass retainers are glued
to center glass.
9) Repeat step 7 for other side panel.
10) Replace new gasket by gluing it in place.
11) Install door onto stove and check the seal.
PANELDOOR
6) Remove glass from extrusions. When re-
moving center glass, leave white insulation
in place.
LOG REPLACEMENT
The unit should never be used with broken logs.
Turn off the gas valve and allow the unit to cool
before opening door to carefully remove the
logs. The pilot light generates enough heat to
burn someone. If for any reason a log should
need replacement, you must use the proper
replacement log. The position of these logs
must be as shown in the diagram under Log
Installation.
1) Removethedoorfromtheunitandplaceon
a soft surface to prevent scratching.
2) Pull out the door gasket.
3) Remove the nuts holding the glass retain-
ers in place.
4) Remove the glass retainers (sides, top and
bottom) and the door catch plate.
Note: Improper positioning of logs may
create carbon build-up and will al-
ter the unit’s performance which
is not covered under warranty.
5) Replace the glass. The glass must have
gasketing around it.
6) Reverse the previous steps, replace the
retainers and fasten with the nuts but do
not overtighten, as this can break the
glass. Note: the door catch plate fits on top
of the left side retainer.
GLASS REPLACEMENT
Your Regency stove is supplied with high
temperature, 5 mm Neoceram ceramic glass
that will withstand the highest heat that your unit
will produce. In the event that you break your
glass, purchase your replacement from an
authorized Regency dealer only, and follow the
step-by-step instructions for replacement.
7) Put gasket glue on the retainers, but do not
put glue on the screws. Replace the door
gasket, the two ends butt tight together on
the bottom edge of the door.
InstallingGlass
1) Install both center and side glass onto
extrusions as per diagram.
8) Replace door on the stove and check the
seal.
Never operate your unit with bro-
ken glass.
2) Place glass assembly into door frame.
3) Install retainers by placing 1 drop of glue
where previously glued and put in place.
WARNING: Do not operate appli-
ance with the glass front removed,
cracked or broken. Replacement of
the glass should be done by a li-
censed or qualified service person.
4) Install side retainers.
5) Install door catch plate.
6) Install the 24 nuts loosely, do not tighten
yet.
MITREDDOOR
7) Tighten side panels nuts using the follow-
RemovingGlass:
ing procedure:
a. tighten top & bottom outside corner
nuts (2)
b. tighten inside nuts (3)
Note: Wearing gloves will protect your
hands while handling glass.
c. tighten top & bottom inside corners (2)
1) Remove the door from the unit and place on
a soft surface to prevent scratching.
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23
MAINTENANCE
TOREMOVEFAN
REPLACINGFAN
FAN MAINTENANCE
1) Unplug or disconnect power source to Reverse the above steps (1 - 4). Make sure the
stove.
fan wires and the ground wire are reattached.
If your fan requires maintenance or replace-
ment it must be performed by an authorised
person. Access to the fan is through the plate
on the rear wall of the firebox. NOTE: the unit
MUST NOT be operated without the fan
access panel securely in place and cor-
rectly sealed.
2) Remove the rear access panel on the back Hint for pushing fan down onto pins - rub a bit
of the stove. The fan can only be accessed of dish soap on the grommet so it will slide
from the back of the stove.
more easily onto the pin. Check to make sure
the fan is seated properly on the pins - try to
move the fan back and forth, there should be
no noise, if there is check that the grommets
haven't come loose.
IMPORTANT: These fans collect a
lot of dust from within your home.
Ensure you maintain these fan mo-
tors on a regular basis by vacuum-
ingoutthefansquirrelcages,around
the motor, and around the grills on
the back of the stove.
IMPORTANT
Disconnectpowersupply
before servicing.
WARNING:
ElectricalGroundingInstructions
This appliance is equipped with
athreepronged(grounding)plug
foryourprotectionagainstshock
hazard and should be plugged
directlyintoaproperlygrounded
three-prong receptacle. Do not
cut or remove the grounding
prong from this plug.
3) Unclip the wires from the fan motor.
4) Lift fan off of the 2 pins, tip back and pull
through the opening. Disconnect the green
ground wire from the right side of the fan
as soon as you can reach it.
24
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MAINTENANCE
REMOVING VALVE TRAY
If your valve requires maintenance or replace-
ment, follow these instructions:
4) Remove the two outside frame pieces by 7) Disconnect the gas pipe line at the valve.
removing two screws per side. See dia-
gram below.
8) Remove the pedestal back cover by remov-
NOTE: Always shut off the gas and dis-
connect the power supply before
removing the valve.
ing the 4 Philips screws.
9) Disconnect the 5 pin molex connector.
1) Open the front door and carefully remove
10) Disconnect the ground wires.
the logs and lava rock.
2) Remove the burner by removing the two
1/4" hex head screws. See diagram below.
5) Remove the front plate by undoing the 6
Ground
Wire
5 Pin
Molex Connector
screws.
11) Remove the 20 x 1/4" hex head screws
holding the burner tray assembly in place.
3) Open the front pedestal door and unhook
chain. You may want to put a soft cloth on
the base of the unit so that when the
pedestal door is open it doesn't scratch the
paint. See diagram below.
12) Carefully lift the burner tray assembly out.
13) To replace the burner tray assembly,
reverse these instructions.
6) Disconnect the manual switch cable and
reset cables.
Manual Switch
Cable
Reset Cables
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25
PARTS LIST
ELECTRONIC COMPONENTS PARTS LIST
910-915
910-082
910-089
910-088
910-912
910-084
910-526
910-080
910-906
910-083
910-916
910-514
910-521, 910-522, 910-523
FG37
FG38
FG39
PG33 PG36 HG35 PG121/PG131
910-909 Fan Resistor
910-915 Intermittent Pilot
N/A
910-082 Direct Spark Ignitor
910-089 Flame Cable
910-088 Spark Cable
910-084 Control Box
910-526 Manual Control
910-080 Valve
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
910-521 Control Box Cable (1)
910-522 Control Box Cable (2)
910-523 Control Box Cable (3)
(1)
(2)
N/A*
(2)
(2)
(2)
(3)
910-912 Ignition Module to Valve Cable
N/A
N/A
N/A
N/A
(1)
910-906 Reset Switch
910-083 Ignition Module (1)
(2)
(2)
(2)
(2)
910-916 Ignition Module (2)
(2)
(2)
N/A
910-514 Jumper
* Note: The Control Box Cable wires for the FG38 come separately: 910-502, 910-505, 910-506, 910-507, 910-509
26
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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PARTS LIST
FG37 MAIN ASSEMBLY
Part #
Description
Part #
Description
Part #
Description
1) 560-920
560-922
4) 730-038
8) 730-560
10) 640-034
Louvre Assy (Set) - Gold
Louvre Assy (Set) - Black
Door Screen (Australia Only)
Relief Door Assembly
25) *
26) *
27) 910-233
Flex Pipe (3" ID)
910-033
45) 750-031
50) 910-140
51) 910-246
680-969
Heat Resistant Sleeve
Rear Control Panel
Fan Hi/Off/Low Switch
Burner On/Off Switch
Conversion Kit - To LPG
Logo Plate
Clamp for Flex Pipe
Fan Auto On/Off
Thermodisc
Mounting Brckt-Thermodisc
Air Deflector
RearPanel
Fan Access Panel
Firebox Baffle/Restrictor
Mounting Plate Gasket
28) *
29) *
30) 680-030
31) 630-021
32) 730-565
Assembly
948-216
918-089
918-318
560-519/P Fan Assembly (240 V)
11) 910-169/P Fan Motor (240 V)
12) 910-714
Decal-TopRearControlPanel
Manual
Power Cord (240 V)
*Not available as a replacement part.
Pedestal Assembly
Pedestal Door
Pedestal Door Magnet
Pedestal Back
33) 640-520
35) 630-011
38) 820-058
40) 730-042
41) 904-185
42) 904-186
False Top Assembly
Air Passage Gasket
Pedestal Base Cover
Thermodisc Cover
CableTie-HighTemperature
Cable Tie Mounting Button
16) 730-039
17) 904-257
18) 560-025
19) 730-530
20) 730-525
Side Panel Door Assy
(Right Side)
Side Panel Door Assy
(Left Side)
21) 560-031
23) 904-258
24) 948-255
Side Panel Door Hinge
Side Panel Door Magnet
Door Latch - c/w J-Hook
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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27
PARTS LIST
FG37 BURNER & LOG ASSEMBLY
Part #
Description
Part #
Description
52) 910-190
54) 910-373
55) 910-372
Piezo Ignitor & Nut
Knob - Pilot Valve Extension
Flame Adjusting Knob
82) 630-009 Gasket - Burner Tray / Air Passage
83) 630-008 Gasket - Burner Tray / Firebox
56) 918-088 Decal - Control Panel
57) 591-041 Switch Plate
90) 910-386 Thermocouple
91) 910-341 Thermopile
680-574/P Valve Assembly - NG
680-576/P Valve Assembly - LPG
69) 730-935 Log Set
92)
93)
94)
95)
96)
97)
98)
Rear Log
Left Top Log
Center Log
Middle Right Log
Middle Left Log
Front Right Log
Front Left Log
60) 910-378
Valve - S.I.T. - NG
#37 Orifice - NG
Orifice Gasket
PilotHolder
904-240
936-170
*
67)
68) W840470 Pilot Assembly Gasket
71) 730-528
904-390
75) 730-935
Log Stand
Pilot Orifice #52 - NG
Log Set
*Not available as a replacement part.
78) 730-550 Burner Assy - NG/LP
28
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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PARTS LIST
FG37 DOOR ASSEMBLIES
Part #
Description
730-924
730-926
730-932
Gold Mitred Door - Complete
Black Mitred Door - Complete
Gold Wrap Door - Complete
Gold Panel Door - Complete
Door Gasket Kit
730-928
101) 650-920
105)
*
Ceramic Paper
106) 940-323/P
107) 936-243
108) 940-322/P
Side Glass
Glass Gasket
Centre Glass
111)
112) 750-015
208) 940-325/P
*
Door Frame Fibre Paper
Door Glass Extrusion
Wrap Glass
*Not available as a replacement part.
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
29
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NOTES
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30
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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WARRANTY
Regency Fireplace Products are designed with relia-
bility and simplicity in mind. In addition, our internal
Quality Assurance Team carefully inspects each unit
thoroughly before it leaves our door. Regency Indus-
tries Ltd. is pleased to extend this limited lifetime
warranty to the original purchaser of a Regency Prod-
uct.
Exclusions:
ThislimitedLifetimeWarrantydoesnotextendtoorinclude
paint, door or glass gasketing or trim. It does not cover
installationandoperationalrelatedproblemssuchasover-
firing,downdraftsorspillagecausedbyenvironmentalcon-
ditions,nearbytrees,buildings,hilltops,mountains,inade-
quate flueing or ventilation, excessive offsets, negative air
pressures caused by insufficient make up air, mechanical
systems such as furnaces, fans, clothes dryers etc.
The warranty does not extend to any part or parts which
showevidenceofmisuseorabuse,neglect,accidentorlack
ofmaintenance.
Products made by other manufacturers and used in con-
junctionwiththeoperationofthisappliancewithoutauthor-
ization from Regency, may nullify your warranty on this
product.
Regency Industries Ltd., shall in no event be liable for any
special, indirect consequential damages of any nature
whatsoever which are in excess of the original purchase
priceoftheproduct. Anyalterationtotheunitwhichcauses
sootingorcarbonningthatresultsindamagetotheexterior
facia is not the responsibility of Regency Industries Ltd.
The Warranty: Lifetime
Coveredundertheagreementarethefollowingcomponents:
Combustionchamber, heatexchanger, burnertubes, logs,
embers, glass (thermal breakage) and all gold plating
(againstdefectivemanufacture).
Theabovewillbecoveredforpartsandlabourforthefirstfive
years and parts only thereafter.
Electrical components such as fans, switches, wiring,
thermodiscs, remote control, thermopiles, thermocouples
and gas valves are covered for one year from the date of
purchase.
Conditions:
All installations must be performed by an authorised gas
fitter and installed according to all applicable local and
nationalcodes. Also,allserviceworkmustbecarriedoutby
an authorised gas service person. It is the responsibility of
theinstallertoensurethattheapplianceisfiringasperrating
plate. Any part or parts of this unit which in our judgement
showevidenceofsuchdefectwillberepairedorreplacedat
Regency'soption,throughanaccrediteddistributororagent
providedthatthedefectivepartbereturnedtothedistributor
or agent Transportation Prepaid, if requested. In areas
wherethereisnotanapprovedserviceagentortheclosest
approvedserviceagentissituatedmorethantwenty-five(25)
kilometres from the installation, Australian Heating Distrib-
utors are not obliged to arrange warranty repairs and travel
and/or additional labour charges will apply.
General:
It is essential that all submitted claims provide all of the
necessary information including purchase date, serial #,
type of unit and part or parts requested.
DISTRIBUTORS:
Western Australia
Eastern Australia
AUSTRALIANHEATINGDISTRIBUTORS
FIREPLACEPRODUCTSAUSTRALIAPTY.LTD.
31CLUNESTREET
21-23 SOUTH LINK BLVD.
BAYSWATER, WA 6053
DANDENONG,VIC3175
SERVICEAGENTS:
HEARTHHOUSE SERVICE
31CLUNESTREET
BAYSWATER, WA 6053
NOTE:PLEASE RETAINYOURINVOICEASPROOFOFPURCHASEFORWARRANTYVERIFICATION
INCORRECTINSTALLATIONORGASPRESSURESETTINGSARENOTCOVEREDBYWARRANTY
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.
FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater
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31
Printed in Canada
© Copyright 2006, FPI Fireplace Products International Ltd. All rights reserved.
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