OWNERS MANUAL
Read and understand this entire manual before riding!
Item Number
13114099
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BEFORE YOU BEGIN
Remove contents from box. Remove the foam separators that protect the components from damage
during shipping. Inspect the contents of the box for scratches in the paint, dents or kinked cables that may
have occurred during shipping. Because the E500S scooter was 95 percent assembled and packed at the
factory, there should not be any problems, even if the box has a few scars or dents.
WARNING:
DO NOT USE NON-RAZOR
PRODUCTS WITH YOUR
RAZOR E500S SCOOTER. The
scooter has been built to certain
Razor design specifications.
The original equipment supplied
at the time of sale was selected
on the basis of its compatibility
with the frame, fork and all
other parts. Certain aftermarket
products may or may not be
compatible.
Estimated Assembly and Set-Up Time
Razor recommends assembly by an adult with experience in bicycle mechanics.
Allow up to 20 minutes for assembly, not including initial charge time.
Allow up to 12 hours for initial charge (see page 3 for charging information).
Rear Brake Lever
Front Brake Lever
Speed Control
Brake Lever
Adjuster
Wheel
Tire
Front Fork
Stem
Collar
Charger
Collar Bolts
Charger
Port
Charger
Plug
On/Off Switch
Charger Port
Kick
Stand
Required Tools
Some tools may be supplied; however, we recommend the use of mechanic’s grade tools. Use the
supplied tools only as a last resort.
5 mm
hexagonal key wrench
(included)
10/15 mm wrench
(included)
Bicycle-style tire pump for
Schrader valve tires, with
pressure gauge
Need Help? Visit our web site for updates and a list of authorized service centers at www.razor.com or
call toll-free at 866-467-2967 Monday - Friday 8:00 AM - 5:00 PM Pacific Time.
2
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ASSEMBLY AND SET-UP
q Charging the Battery
WARNING:
Your electric scooter may not have a fully charged battery. Therefore it is a good idea to charge the battery
prior to use.
Always disconnect your E500S
scooter from the charger before
cleaning with liquid.
• Initial charge time: 12 hours
• Recharge time: up to 8 hours,
depending on the level of depletion
• Run time: up to 40 minutes
• Average battery life: 250 charge/discharge cycles
Note: If your charger does
not look like the one illustrated,
your unit has been supplied
with an alternative charger. The
specifications and charging
procedure would not change.
The charger has a small
window with one LED or two
LEDs to indicate the charge
status. Refer to the illustration
on the charger unit for the
actual “charging” and “charged”
status indications for your
model charger.
Charger
Port
Charger
Plug
1 Plug the charger port into
2 Plug the charger plug into a
the port on the scooter. The
charger works with the power
switch in either the on or off
position.
wall outlet.
Chargers have built-in over-
charge protection to prevent
battery from being over-
charged.
q Attaching the Handlebars
Be sure to properly align the
groove on the charger input
plug with the corresponding
socket on the case; otherwise,
no charging action will occur.
WARNING:
1 Insert handlebar assembly
2 Handlebar assembly should
3 Once stem is all the way
down and no more threads
on fork are visible, tighten
two collar bolts with 5 mm
hexagonal key wrench.
Failure to properly tighten
the collar bolts may allow
the handlebars to dislodge
while riding and may cause
you to lose control and fall.
When correctly tightened, the
handlebars will not rotate out of
alignment with the front wheel
under normal circumstances.
into fork.
be all the way in with the collar
covering the threaded portion
of the fork. Spin the handlebar
stem clockwise down onto the
fork to ease installation.
q Attaching the Seat
Note: The cable and wire
assembly from the handlebar
must be routed as shown in
step 1, not wrapped around
the steering tube or handlebar.
Sharp bends or twisting of the
brake cable can cause the
brake to malfunction.
3 Secure seat with the
2 Position seat onto frame and
1Remove the four bolts
from the frame with the 5 mm
hexagonal key wrench.
four bolts.
align holes.
q Riding Your Scooter
Testing the Brake – To use the brake, squeeze the brake lever to increase the pressure on the brake.
The brake lever is fitted with a cable adjuster to compensate for cable stretch and/or to fine-tune the
lever movement to brake engagement. If brake is not engaging properly, follow instructions for adjusting
the brake on page 4.
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ASSEMBLY AND SET-UP
Note: The pressurized air
supplies found at gasoline
stations are designed to inflate
high-volume automobile tires.
If you decide to use such
q Inflating the Tires
Tires are inflated when shipped, but they invariably lose some pressure between the point of
manufacturing and your purchase.
an air supply to inflate your
scooter tires, first make sure
the pressure gauge is working,
then use very short bursts to
inflate to the correct PSI. If
you inadvertently over-inflate
the tire, release the excess
pressure immediately.
1 Using a bicycle style tire
pump equipped for a Schrader-
type valve, inflate the tire to the
PSI indicated on the sidewall of
the tire.
REPAIR AND MAINTENANCE
Check the Razor web site for any updates on the latest repair and maintenance procedures.
Turn power switch off before conducting any maintenance procedures.
q Adjusting the Brake
37-44 mm
Rotor
Backside
view of wheel
1 To adjust the brake cable
play, thread the brake lever
adjuster in or out 1/4 to 1/2 turn
until the desired brake adjust-
ment is attained. Most
adjustments are complete at
this step. If brake still needs
further adjustment, proceed
to step 2 for rear or step 4 for
front.
2 If the brake has too much
slack, loosen the rear anchor
bolt and pull the brake wire
tighter. The distance of the
brake wire between the end of
the cable and the anchor bolt
should be between 37 and 44
mm.
WARNING:
3 If the brake rotor is dragging
on the brake pads use your
fingers to twist the caliper
adjuster in either direction until
rotor is centered between pads.
The brake is capable of
skidding the tire and throwing
an unsuspecting rider. Practice
in an open area free from
obstacles until you are familiar
with the brake function. Avoid
skidding to a stop as this can
cause you to lose control or
damage the rear tire.
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REPAIR AND MAINTENANCE
q Front Tire Replacement
1 Loosen front axle by
attaching 10/15 mm wrenches
to both axle nuts and loosening
counter-clockwise.
2 Remove wheel and replace
tire. To reinstall wheel, reverse
these steps.
q Rear Tire/Chain Replacement
1 Remove chain guard with
2 Loosen rear axle by attach-
3 Remove wheel and replace
tire or chain. To reinstall wheel,
reverse these steps.
Phillips Screwdriver.
ing wrenches to both axle nuts
and loosening counter-clock-
wise. Pull chain off sprocket and
remove wheel from frame.
q Battery Care and Disposal
Do not store the battery in temperatures above 75° or below -10° F.
WARNING:
If a battery leak develops, avoid
contact with the leaking acid
and place the damaged battery
in a plastic bag. Refer to the
disposal instructions at left. If
acid comes into contact with
skin or eyes, flush with cool
water for at least 15 minutes
and contact a physician.
CONTAINS SEALED LEAD BATTERY. BATTERY MUST BE RECYCLED.
Disposal: Your Razor product uses sealed lead-acid batteries which must be recycled or disposed of in an
environmentally sound manner. Do not dispose of a lead-acid battery in a fire. The battery may explode
or leak. Do not dispose of a lead-acid battery in your regular household trash. The incineration, land filling
or mixing of sealed lead-acid batteries with household trash is prohibited by law in most areas. Return
exhausted batteries to a federal or state approved lead-acid battery recycler or a local seller of automotive
batteries. If you live in Florida or Minnesota, it is prohibited by law to throw away lead-acid batteries in the
municipal waste stream.
q Charger
The transformer/charger supplied with the scooter should be regularly examined for damage to the cord,
plug, enclosure and other parts, and, in the event of such damage, the scooter must not be charged until it
has been repaired or replaced.
Use ONLY with the recommended charger.
q Replacement Parts
The most frequently requested replacement parts (wheels, tires, tubes, batteries and chargers) are
contact an authorized Razor repair center.
q Repair Centers
For a list of authorized Razor repair centers:
• Send e-mail to [email protected] or call 866-467-2967 for the center nearest you.
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SB 1918 (CALIFORNIA) DECLARATION
YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR
ACCIDENTS INVOLVING THE USE OF THIS SCOOTER/ELECTRIC
VEHICLE. TO DETERMINE IF COVERAGE IS PROVIDED, YOU SHOULD
CONTACT YOUR INSURANCE COMPANY OR AGENT.
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TROUBLESHOOTING GUIDE
Problem
Possible Cause
Solution
Scooter does not run
Undercharged battery
Charge the battery. A new battery should have been charged for at
least 12 hours before using the scooter for the first time and up to 8
hours after each subsequent use.
Check all connectors. Make sure the charger connector is tightly
plugged into the charging port, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is on.
Charger is not working
You may check to see if your charger is working by using a volt meter
or asking your local Razor authorized service center to test your
charger for you.
Check all wires and connectors to make sure they are tight.
Loose wires or connectors
Burned out fuse
The fuse will burn out and automatically shut off the power if the
motor is overloaded.
Scooter was running but
suddenly stopped
An excessive overload, such as too heavy a rider or too steep a hill,
could cause the motor to overheat. Replace the fuse with a new one
of equal amperage. Correct the conditions that caused the fuse to
burn out and avoid repeatedly burning out fuse.
Contact your local Razor authorized service center for diagnosis and
repair.
Motor or electrical switch
damage
Charge the battery. A new battery should have been charged for at
least 12 hours before using the scooter for the first time and up to 8
hours after each subsequent use.
Short run time (less than
30 minutes per charge)
Undercharged battery
Check all wires and connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the charger is
plugged into the wall.
Make sure power flow to the wall outlet is on.
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 2 years depending on scooter use and
conditions. Replace only with a Razor replacement battery.
Battery is old and will not accept
full charge
Refer to adjusting the brake instructions on page 4.
Brake not adjusted properly
Driving conditions are too
stressful
Use only on solid, flat clean and dry surfaces such as pavement or
level ground.
Scooter runs sluggishly
Tires are not properly inflated
The tires are inflated when shipped, but they invariably will lose some
pressure between the point of manufacturing and your purchase.
Refer to instructions on page 5 of this manual to properly inflate tires.
Scooter is overloaded
Make sure you do not overload the scooter by allowing more than
one rider at a time, exceeding the 220 lb. maximum weight limit,
going up a hill or towing objects behind the scooter. If the scooter
is overloaded, the circuit breaker may trip and shut off power to the
motor. Correct the driving conditions that caused the overload, wait
a few seconds, and then push the breaker to reset the circuit. Avoid
repeatedly tripping the circuit breaker.
Brake rotor is dragging on pads
Brake not adjusted properly
Use your fingers to twist the caliper adjuster in either direction until
rotor is centered between pads.
Refer to adjusting the brake instructions on page 4.
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TROUBLESHOOTING GUIDE
Problem
Possible Cause
Solution
Sometimes the scooter
doesn’t run, but other
times it does
Loose wires or connectors
Check all wires around the motors and all connectors to make sure
they are tight.
Motor or electrical switch damage
Normal response to charger use
Contact your local Razor authorized service center for diagnosis and
repair.
Charger gets warm
during use
No action required. This is normal for some chargers and is no cause
for concern. If your charger does not get warm during use, it does not
mean that it is not working properly.
Scooter does not stop
when applying the brake
Brake not adjusted properly
Refer to adjusting the brake instructions on page 4 .
Scooter makes loud
noises or grinding
sounds
Chain is too dry
Apply a lubricant such as 3 in 1TM or Tri-FlowTM to the chain.
Brake rotor is dragging on brake pads
Use your fingers to twist the caliper adjuster in either direction until
rotor is centered between pads.
Need Help? Visit our web site for updates and a list of authorized service centers at www.razor.com or
call toll-free at 866-467-2967 Monday - Friday 8:00 AM - 5:00 PM Pacific Time.
8
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E500S PARTS
Keep your E500S scooter running for years with genuine Razor parts. Visit our web site or e-mail us for more information on spare part avail-
ability. (Specifications subject to change without notice.)
1. Front wheel with tire, tube, axle nuts
2. Rear wheel with tire, tube, sprocket, freewheel, axle nuts
3. Fork
4. Handlebar
5. Quill and handlebar clamp
6. Brake levers
7. Speed control
8. Seat mast w/screws
9. Chainguard w/screws
10. Sprocket and freewheel
11. Chain
12. Chain tensioner w/screws
13. Motor, 400 or 600 watt w/screws
14. Deck plate w/screws
15. Battery tray w/screws
16. 12V 10Ah battery x 2 (two)
17. Control module
18. Rotor for brake
19. Rear caliper w/screws
20. Kick stand w/screws
21. Right side cover w/screws
22. Headset bearing
23. Seat w/screws
24. Fender
25. Grips
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E500S PARTS
10
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SAFETY REMINDERS
PRE-RIDE CHECKLIST
Loose Parts
Tire Inflation
Check and secure all fasteners before every ride. Make
sure steering stem clamp bolts are locked properly in place.
There should not be any unusual rattles or sounds from
loose parts or broken components. If you are not sure, ask
an experienced mechanic to check.
Periodically inspect the tires for excess wear, and
regularly check the tire pressure and re-inflate as
necessary. If you get a flat tire, the inner tube can be
patched or a new tube can be purchased from Razor or
an authorized repair center.
q
q
q
Brake
Safety Gear
Check the brake for proper function. When you squeeze
the lever, the brake should provide positive braking action.
When you apply the brake with the speed control on, the
brake cut-off switch will stop the motor.
Always wear proper protective equipment such as an
approved safety helmet, elbow pads and kneepads.
Always wear athletic shoes (lace-up shoes with rubber
soles), never drive barefooted or in sandals, and keep
shoelaces tied and out of the way of the wheels, motor
and drive system.
q
q
Frame, Fork and Handlebars
Check for cracks or broken connections. Although broken
frames are rare, it is possible for an aggressive driver to
bash into a curb or wall and wreck and bend or break a
frame. Get in the habit of inspecting yours regularly.
WARRANTY
Razor Limited Warranty
For your records, save your original sales receipt with this manual
and write the serial number below.
The manufacturer warranties this product to be free of manufacturing
defects for a period of 90 days from date of purchase. This Limited
Warranty does not cover normal wear and tear, tires, tubes or
cables, or any damage, failure or loss caused by improper assembly,
maintenance, or storage or use of the Razor electric chopper.
__________________________________________
Item Number
13114099
This Limited Warranty will be void if the product is ever
• used in a manner other than for recreation or transportation
• modified in any way;
• rented.
The manufacturer is not liable for incidental or consequential loss or
damage due directly or indirectly to the use of this product.
Razor does not offer an extended warranty. If you have purchased an
extended warranty, it must be honored by the store at which it was
purchased.
Need Help? Visit our web site for updates and a list of authorized service centers at www.razor.com or
call toll-free at 866-467-2967 Monday - Friday 8:00 AM - 5:00 PM Pacific Time.
Patent Pending
Printed in China for:
Razor USA LLC
PO Box 3610
Cerritos, CA 90703
© Copyright 2005 Razor USA. All rights reserved.
082605
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