Raypak Water Heater B0109 User Guide

Owners Guide  
and  
Installation Instructions  
Raypak Water Heaters  
Models  
Types  
B0109  
NCO, NCH  
PCO, PCH  
B0147  
This water heater must be installed and serviced by an authorised person.  
Please leave this guide with the householder or responsible officer.  
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CONTENTS  
HOUSEHOLDER OR RESPONSIBLE OFFICER – We recommend you read pages 4 to 11.  
The other pages are intended for the installer but may be of interest  
CONTENTS ..................................................................................................................................................................3  
ABOUT YOUR WATER HEATER ................................................................................................................................4  
HOW YOUR WATER HEATER WORKS .....................................................................................................................7  
SAVE A SERVICE CALL..............................................................................................................................................9  
REGULAR CARE........................................................................................................................................................11  
INSTALLATION ..........................................................................................................................................................12  
CONNECTIONS – PLUMBING ..................................................................................................................................19  
CONNECTIONS – ELECTRICAL...............................................................................................................................22  
LOCATION OF CONTROLS ......................................................................................................................................29  
SAFETY PRECAUTIONS...........................................................................................................................................30  
COMMISSIONING......................................................................................................................................................31  
OPERATING THE WATER HEATER.........................................................................................................................32  
BURNER PRESSURE ADJUSTMENT ......................................................................................................................33  
TEMPERATURE CONTROL......................................................................................................................................35  
SERVICE PROCEDURES..........................................................................................................................................38  
WATER SUPPLIES ....................................................................................................................................................39  
WARRANTY ...............................................................................................................................................................41  
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ABOUT YOUR WATER HEATER  
MODEL TYPE  
Congratulations for choosing a Raypak® water heater. The model you have chosen is suitable for either indoor or  
outdoor installation depending on use of the appropriate installation kit.  
The operation of the water heater depends on the application. Typically for hot water applications a water heater  
with ‘on/off’ operation will be installed. For mechanical heating or process applications a water heater with ‘Hi/Lo’  
operation will be installed.  
HOW HOT SHOULD THE WATER BE?  
The water heater features an adjustable thermostat, which  
allows the most suitable temperature for the application to be  
chosen.  
To meet the requirements of the National Plumbing Standard  
the temperature of the stored water for hot water applications  
must not be below 60°C.  
HOT WATER INSTALLATIONS  
Minimum recommended stored  
water temperature  
HOTTER WATER INCREASES THE RISK OF SCALD INJURY  
This water heater can deliver water at temperatures which can  
HOT WATER INSTALLATIONS  
cause scalding. Check the water temperature before use, such  
as when entering a shower or filling a bath or basin, to ensure it  
is suitable for the application and will not cause scald injury.  
Maximum recommended  
supply temperature to  
bathrooms and ensuites  
We recommend and it may be required by regulations that an  
approved temperature limiting device be fitted into the hot water  
piping to the bathroom and ensuite when this water heater is  
installed. This will keep the water temperature below 50°C at the  
bathroom and ensuite. The risk of scald injury will be reduced  
and still allow hotter water to the kitchen and laundry.  
TEMPERATURE ADJUSTMENT  
The thermostat temperature will have been set by the installer to suit the application, adjustment should not be  
required. Consult your installer before making any adjustment to the thermostat temperature.  
WARNING  
This water heater is only intended to be operated by persons who have the experience or the knowledge and the  
capabilities to do so. This water heater is not intended to be operated by persons (including children) with reduced  
physical, sensory or mental capabilities, or lack of experience and knowledge.  
Children should be supervised to ensure they do not interfere with the water heater.  
The water heater uses 240 Volt AC electrical power for operation of the control systems. The removal of the access  
cover(s) will expose 240 Volt wiring. They must only be removed by an authorised or qualified person.  
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ABOUT YOUR WATER HEATER  
SAFETY  
For your safety do not operate this water heater before reading this instruction booklet.  
This water heater is supplied with a thermostat, hi-limit thermostat and a pressure relief valve. These devices must  
not be tampered with or removed. The water heater must not be operated unless each of these devices is fitted  
and is in working order.  
Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. For  
assistance or additional information consult your Raypak distributor, qualified installer, or Rheem® Service agent.  
The warranty can become void if relief valves or other safety devices are tampered with or if the  
installation is not in accordance with these instructions.  
DO NOT store flammable or combustible materials near the water  
heater. Flammable liquids (such as petrol), newspapers and similar articles  
must be kept well away from the water heater and the draught diverter or  
flue terminal.  
DO NOT use aerosols, stain removers and household chemicals near  
the water heater whilst it is working. Gases from some aerosol sprays, stain  
removers and household chemicals become corrosive when drawn into a  
flame.  
DO NOT store swimming pool chemicals, household cleaners, etc.,  
near the water heater.  
DO NOT place anything on top of the water heater or in contact with the  
flue terminal. Ensure the flue terminal is not obstructed in any way at any  
time.  
DO NOT use Propane / Butane gas mixtures in a Propane model. A Propane model is designed to operate on  
Propane only. The use of Propane / Butane mixture, such as automotive LPG fuel, in a Propane model is  
unsafe and can cause damage to the water heater.  
DO NOT operate with panels, covers or guards removed from the water heater.  
DO NOT enclose this water heater (applies to external installations only).  
If the power supply cord or electrical conduit to the water heater is damaged, it must be replaced by an authorised  
person in order to avoid a hazard. The power supply cord and plug must be replaced with a genuine replacement  
part available from Rheem. Phone your nearest Rheem Service Department or Accredited service Agent to arrange  
for an inspection.  
Do not use the water heater if any part has been under water. Immediately call Rheem Service or Accredited  
service Agent to arrange for an inspection.  
WHAT TO DO IF YOU SMELL GAS?  
DO NOT try to light any gas appliance.  
DO NOT touch any electrical switch.  
TURN OFF the gas supply at the gas meter immediately, call your gas supplier or licensed gasfitter.  
NOTE: Some gases are heavier than air and it may be necessary to check for gas leaks at floor level.  
TO TURN OFF THE WATER HEATER  
If it is necessary to turn off the water heater:  
Switch off the electrical supply at the power outlet to the water heater  
NOTE: If the water heater is correctly installed, this will also shut down the circulating pump.  
Close the gas isolation valve at the inlet to the water heater.  
Close the cold water isolation valve at the inlet to the water heater.  
Close the isolation valves on the cold and hot water branches to shut down an individual water heater in a bank  
(water heating applications only).  
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ABOUT YOUR WATER HEATER  
TO TURN ON THE WATER HEATER  
WARNING! If you smell gas do not attempt to turn on the water heater.  
Fill the system with water (refer to “To Fill the Water Heater” on page 32)  
Open the gas isolation valve fully at the inlet to the water heater.  
Plug in the power supply cord at the power outlet.  
Switch on the electrical supply at the power outlet to the water heater.  
NOTE: If the water heater is correctly installed, this will also activate the circulating pump.  
The water heater will operate automatically when a call for heat occurs.  
HOW DO I KNOW IF THE WATER HEATER IS INSTALLED CORRECTLY?  
Installation requirements are shown on page 21. The water heater must be installed by an authorised person. In  
Australia, the installation must comply with Standards AS/NZS 3500.4, AS/NZS 3000, AS 5601 and all local codes  
and regulatory authority requirements.  
DOES THE WATER QUALITY AFFECT THE WATER HEATER  
The water heater is suitable for most public water supplies; however some water qualities may have detrimental  
effects on the finned copper tube heat exchanger and fittings. If you are in a known harsh water area you must  
read page 39. If you are not sure, have your water quality checked against the conditions described on page 39.  
HOW LONG WILL THE WATER HEATER LAST?  
There are a number of factors that will affect the length of service the water heater will provide. These include the  
water quality, the water pressure, temperature (inlet and outlet) and the water usage pattern. However, your water  
heater is supported by a comprehensive warranty (refer to page 41).  
SERVICING  
For safe and efficient operation, the water heater should be serviced annually by your nearest Rheem Service  
Department or their Accredited Service Agent. Only genuine replacement parts should be used on this water  
heater. Refer to “Service Procedures” on page 38  
WARNING: Servicing of a gas water heater should only be carried out by authorised personnel.  
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HOW YOUR WATER HEATER WORKS  
The water heater consists of a gas burner, a combustion chamber lined with refractory tiles and a heat-exchanger  
made of finned copper tubes. Hot flue gases from the burner pass between the fins on the heat exchanger tubes  
and heat is transferred first to the fins and then by conduction into the water. Baffles are placed between the tubes  
to control the flow of the hot flue gases and ensure efficient operation of the water heater. The refractory tiles  
insulate the combustion chamber to minimise loss of heat and protect the surroundings from the temperature of the  
burner flames. The gas supply to the burner is controlled by a thermostat, which senses the temperature of the  
water.  
Automatic safety controls are fitted to the water heater:  
to ensure safe ignition of the gas whenever there is a call for heating;  
to continuously monitor the burner flame; and  
to prevent excessive temperatures or pressures in the water system.  
MAINS PRESSURE  
In water heating applications, the water heater is designed to operate in conjunction with one or more hot water  
storage tanks, which would be connected directly to the mains water supply. If the mains supply pressure in your  
area exceeds the value shown in the table on page 15 or the maximum inlet pressure for the storage tanks, a  
pressure limiting valve must be fitted.  
In mechanical and process heating applications, the system pressure must not exceed the value shown in the table  
on page 15.  
109 MODELS  
On/Off Operation  
109 On/Off models are fitted with a mechanical thermostat, adjustable from 0°C to 95°C that  
operates the gas control by switching its power on and off, so a constant temperature is  
maintained. The thermostat and the protective over temperature cut out are mounted on the  
control panel which is located behind the lower front cover of the water heater (refer to  
"Location of Controls" on page 29).  
There is no need to switch the water heater off when it is not in use. The thermostat is fully  
automatic and only allows the gas control to open when the burner requires gas for heating. To adjust the  
thermostat settings refer to “Temperature Control” on page 35.  
Hi/Lo Operation  
109 Hi/Lo models are fitted with a mechanical thermostat, adjustable from 45°C - 85°C that  
operates the gas control by switching its power from high fire to low fire and off, so a constant  
temperature is maintained. The thermostat and the protective over temperature cut out are  
mounted on the control panel which is located behind the lower front cover of the water heater  
(refer to "Location of Controls" on page 29).  
There is no need to switch the water heater off when it is not in use. The thermostat is fully  
automatic and only allows the gas control to open when the burner requires gas for heating. To adjust the  
thermostat settings refer to “Temperature Control” on page 35.  
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HOW YOUR WATER HEATER WORKS  
147 MODELS  
On/Off Operation  
147 On/Off models are fitted with an electronic thermostat that operates the gas  
control by switching its power on and off, so a constant temperature is maintained.  
The thermostat is mounted on the control panel of the water heater and the protective  
over temperature cut out is mounted inside the lower front cover of the water heater.  
There is no need to switch the water heater off when it is not in use. The thermostat is  
fully automatic and only allows the gas control to open when the burner requires gas for heating. To adjust the  
thermostat settings refer to “Temperature Control” on page 35.  
The thermostat may flash “AH” (alarm high) and the current water temperature, or “AL” (alarm low) and the current  
water temperature. This is not a cause for concern unless the temperature displayed is more than 10ºC above the  
set temperature. Refer to “Diagnostic Features of Electronic Thermostat” on page 9.  
Hi/Lo Operation  
147 Hi/Lo models are fitted with an electronic thermostat that operates the gas control  
by switching its power from high fire to low fire and off, so a constant temperature is  
maintained. The thermostat is mounted on the control panel of the water heater and the  
protective over temperature cut out is mounted inside the lower front cover of the water  
heater.  
There is no need to switch the water heater off when it is not in use. The thermostat is fully automatic and only  
allows the gas control to open when the burner requires gas for heating. To adjust the thermostat settings refer to  
“Temperature Control” on page 35.  
The thermostat may flash “AL3” and 130, or “AL3” and -45. This indicates a failure of the water temperature sensor.  
Refer to “Diagnostic Features of Electronic Thermostat” on page 9.  
BURNER IGNITION  
All 109 and 147 Hi/Lo Models  
The water heater utilises an automatic burner ignition system, which lights the main burner gas when the  
thermostat registers a need for heating.  
A hot surface igniter (HSI) heats up when there is a call for heating. When the HSI probe is up to temperature, a  
valve opens allowing gas to the main burner and this is ignited by the HSI probe. Provided successful ignition of the  
main burner flame is detected, the valve remains open to supply gas to the main burner. If the main burner fails to  
ignite the ignition system will lock out.  
147 On/Off Models  
The water heater utilises an automatic burner ignition system, incorporating an automatic pilot burner, which lights  
the main burner gas when the thermostat registers a need for heating.  
A hot surface igniter (HSI) heats up when there is a call for heating. When the HSI probe is up to temperature, a  
valve opens allowing gas to the pilot burner and this is ignited by the HSI probe. When successful ignition of the  
pilot flame is detected, the valves open to supply gas to the main burner. If the pilot fails to ignite after two  
attempts, the ignition system will lock out.  
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SAVE A SERVICE CALL  
Check the items below before making a service call. You will be charged for attending to any condition or  
fault that is not related to manufacture or failure of a part.  
NOT ENOUGH HOT WATER (OR NO HOT WATER)  
Is the electricity switched on?  
Inspect the power outlet adjacent to the water heater and ensure the water  
heater is plugged in and the outlet is turned on.  
Is there a time clock on the power supply?  
Check the settings on the time clock and ensure they are suitable to enable  
heating when it is required.  
Is the ignition system ‘locked out’?  
Reset the water heater. Refer to “Water Heater Not Operating” on page 9.  
Is a code displayed on the electronic thermostat?  
Check the LED display on the electronic thermostat. If a code is displayed, refer  
to “Diagnostic Features of Electronic Thermostat” on page 9.  
Are you using more hot water than you think?  
Are outlets (especially the showers) using more hot water than you think? Very often it is not realised the  
amount of hot water used, particularly when showering. Carefully review the hot water usage. Have your  
plumber fit a flow control valve to each shower outlet to reduce water usage.  
Pressure relief valve running  
Is the relief valve discharging too much water? (Refer to “Pressure Relief Valve Running” on page 10).  
Thermostat setting  
Ensure the thermostat setting is appropriate. You may choose to have your installer adjust the thermostat  
upwards to gain additional hot water capacity.  
WARNING: Hotter water increases the risk of scald injury.  
Water heater size  
Do you have the correct size water heater for your requirements? The sizing guide in the Raypak sales  
WATER HEATER NOT OPERATING  
The ignition system may have ‘locked out’. To reset the water heater, switch the electrical supply off at the isolating  
switch, wait five (5) minutes then switch on again. If the water heater fails to light, phone your nearest Rheem  
Service Department or Accredited Service Agent to arrange for an inspection.  
DIAGNOSTIC FEATURES OF ELECTRONIC THERMOSTAT  
147 On/Off and Hi/Lo water heaters incorporate an electronic thermostat. In the event of a fault occurring, a code  
will be displayed on the thermostat LED to diagnose the fault.  
147 On/Off Models (AKO Thermostat)  
Fault  
147 Hi/Lo Models (CTX Thermostat)  
Fault  
Code  
EE  
Code  
AL1  
AL2  
Memory error  
Memory error  
Temperature sensor failure  
Temperature below the alarm set point  
Water temperature sensor open circuit  
E1  
Temperature below the minimum set point.  
Refer to “147 On/Off Operation” on page 8.  
AL  
AL3 (130)  
AL3 (-45)  
Refer to “147 Hi/Lo Operation” on page 8  
Temperature above the maximum set point.  
Refer to “147 On/Off Operation” on page 8.  
Water temperature sensor short circuit  
Refer to “147 Hi/Lo Operation” on page 8  
AH  
In the event of an “AL” fault on 147 On/Off water heaters, or an “AL2” fault on 147 Hi/Lo water heaters an attempt  
should be made to reset the electronic control if the burner is not already alight (refer to “Water Heater Not  
Operating” on page 9).  
All other fault conditions should be attended to by your nearest Rheem Service Department or Accredited Service  
Agent.  
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SAVE A SERVICE CALL  
BURNER WILL NOT LIGHT  
Is there gas to the water heater?  
Check the gas isolation valve on the gas supply line is open.  
Is there a normal gas supply to the rest of the premises?  
Try lighting another gas appliance. If there is no gas call your gas provider.  
Is the ignition system ‘locked out’?  
Try resetting the water heater. Refer to “Water Heater Not Operating” on page 9.  
Is the High Limit tripped:  
The manual reset over temperature switch will shut down the water heater in the event of a fault with the  
temperature control or water flow. When the system water temperature has cooled sufficiently, the red button  
can be pressed, this will restart the water heater. Should frequent resetting be necessary, call your nearest  
Rheem Service Department or Accredited Service Agent.  
PRESSURE RELIEF VALVE RUNNING  
Normal Operation  
It is normal and desirable that this valve allows a small quantity of water to escape during the heating cycle.  
However, if the discharge is deemed excessive (more than 2% of hot water used), there may be another  
problem.  
Continuous dribble  
Try gently raising the easing lever on the relief valve for a few seconds (refer to “Pressure Relief Valve” on  
page 11). This may dislodge a small particle of foreign matter and clear the fault. Release the lever gently.  
Steady flows for long period (often at night)  
This may indicate the mains water pressure sometimes rises above the designed pressure of the water heater.  
Ask your installing plumber to fit a pressure limiting valve.  
WARNING: Never replace the relief valve with one of a pressure rating greater than 850 kPa.  
EXPANSION CONTROL VALVE RUNNING  
If an expansion control valve is fitted in the cold water line to the water heater (refer to page 19) it may discharge a  
small quantity of water instead of the pressure relief valve on the water heater. The benefit is that energy is  
conserved as the discharged water is cooler.  
HIGH GAS BILLS  
Should you at any time feel your gas account is too high, we suggest you check the following points:  
Is the relief valve running excessively? (Refer to “Pressure Relief Valve Running”  
on page 10).  
Are outlets (especially the showers) using more hot water than you think? (Refer to  
“Not Enough Hot Water” on page 9).  
Is there a leaking hot water pipe, dripping hot water tap, etc? Even a small leak will  
waste a surprising quantity of hot water and gas. Replace faulty tap washers, and  
have your plumber rectify any leaking pipe work.  
Consider recent changes to your hot water usage pattern and check if there has  
been any increase in tariffs since your previous account.  
Is there excessive heat loss from the building? Check that there are no large  
uncovered windows, ceiling insulation is installed and there are no excessive  
draughts.  
IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU NEED ASSISTANCE, PHONE  
YOUR NEAREST RHEEM SERVICE DEPARTMENT OR ACCREDITED SERVICE AGENT  
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REGULAR CARE  
PRESSURE RELIEF VALVE  
This valve is located in the in/out header of the water heater and is essential for its safe operation. It is possible for  
the valve to release a little water through the drain line during each heating period. This occurs as the water is  
heated and expands by approximately 1/50 of its volume.  
Continuous leakage of water from the valve and its drain line may indicate a problem with the water heater (refer to  
“Pressure Relief Valve Running” on page 10).  
WARNING: Never block the outlet of this valve or its drain line for any reason.  
Operate the easing lever on the pressure relief valve once every six months. It is very important you raise and  
lower the lever gently.  
WARNING: Failure to do this may result in the water heater heat exchanger failing.  
If water does not flow freely from the drain line when the lever is lifted, then the water heater should be checked by  
your installing plumber, or phone your nearest Rheem Service Department or Accredited Service Agent.  
The pressure relief valve should be checked for performance or replaced at intervals not exceeding 5 years, or  
more frequently in areas where there is a high incidence of water deposits (refer to “Water Supplies” on page 39).  
EXPANSION CONTROL VALVE  
In many areas, including South Australia, Western Australia and scaling water areas, an expansion control valve is  
fitted to the cold water line to the water heating system. The expansion control valve may discharge a small  
quantity of water from its drain line during the heating period instead of the pressure relief valve on the water  
heater.  
Operate the easing lever on the expansion control valve once every six months. It is very important you raise  
and lower the lever gently. The expansion control valve should be checked for performance or replaced at  
intervals not exceeding 5 years, or more frequently in areas where there is a high incidence of water deposits.  
STORAGE TANKS (If fitted)  
Refer to the owners guide and installation instructions supplied with the storage tank for details on regular care  
required.  
SERVICE  
For efficient operation the water heater should be serviced annually by your nearest Rheem Service Department or  
Accredited Service Agent. Only genuine replacement parts should be used on this water heater.  
WARNING: Servicing of a gas water heater should only be carried out by authorised personnel.  
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INSTALLATION  
THIS WATER HEATER IS NOT SUITABLE FOR POOL HEATING  
Check the water heater is suitable for the gas type available. The gas type is marked on the side panel near  
the gas connection entry and shown on the rating label.  
All packaging must be removed from the water heater prior to its installation. The installation kit (including the  
pressure relief valve) may be supplied inside the water heater casing. This kit must be removed before the water  
heater is operated.  
READ THESE INSTRUCTIONS IN FULL  
INSPECTION OF EQUIPMENT  
Check the water heater and associated equipment for any damage. DO NOT INSTALL OR OPERATE ANY  
WATER HEATER THAT HAS BEEN DAMAGED. ANY ADDITIONAL DAMAGE OR FAULTS CAUSED BY  
UNAUTHORISED START UP MAY NOT BE COVERED BY WARRANTY.  
WATER HEATER LOCATION  
This water heater is supplied for outdoor installation only. For indoor installations the correct indoor conversion kit  
is required (refer to “Hood Conversion” on page 16). Whether located outdoor or indoor, the position of the water  
heater should be chosen with safety and service in mind. Make sure people (particularly children) will not touch the  
flue outlet. The flue terminal must be clear of obstructions and shrubbery.  
Clearance must be allowed for servicing of the water heater. The water heater must be accessible without the use  
of a ladder or scaffold. Make sure the pressure relief valve lever is accessible and the entire front panel and burner  
assembly can be removed for service. Remember you may have to remove the entire water heater later for  
servicing.  
You must be able to read the information on the rating label.  
The installation must comply with these installation instructions and with the requirements of AS/NZS 3500.4,  
AS/NZS 3000, AS 5601 and all local codes and regulatory authority requirements. In New Zealand, the installation  
must conform with NZS 5261 Code of Practice for Installation of Gas Burning Appliances and the New Zealand  
Building Code.  
The water heater must not be installed in an area with a corrosive atmosphere where chemicals are stored or  
where aerosol propellants are released. Remember the air may be safe to breathe, but when it goes through a  
flame, chemical changes take place which may attack the water heater.  
The water heater must be mounted on a level fire proof base such as a concrete slab, concrete plinth, steel plate  
etc. Water heaters must NOT be installed on carpeting.  
The front of the water heater must not be obstructed by any gas or water piping, electrical conduits, etc.  
FIRE RESISTANT MATERIALS  
Fire resistant materials should comply with the requirements of AS 5601 Appendix C. If in doubt, seek advice from  
your material supplier or your local regulator.  
INDOOR INSTALLATION  
The correct draft diverter must be fixed to the top of the water heater (Refer  
to “Hood Conversion” on page 16) and connected to a properly constructed  
flue, to discharge the combustion products outside the building. The flue  
must be self supporting and not impose a load on the water heater. Use a  
slip joint or similar to allow for disconnection and to enable the water heater  
top panel and draft diverter to be removed for servicing. There must be a  
vertical rise of 600 mm from the draught diverter before changing direction.  
The flue design and installation must comply with AS 5601.  
NOTE: Reduction of the flue diameter or alteration to the draft diverter may  
void the water heater warranty.  
The water heater is to be installed at ground or floor level and must stand  
vertically upright. There are also special requirements in AS 5601 for water  
heaters installed in a garage, an enclosed space and other locations.  
Remember all local authorities have regulations about putting water heaters  
into roof spaces.  
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INSTALLATION  
CLEARANCES (INDOOR INSTALLATIONS)  
The distances set out in the following table should be observed.  
109 Models  
Minimum  
Non-Combustible  
Combustible  
Clearances from:  
materials (mm)  
materials (mm)  
Rear  
Water Side  
Front  
150  
300  
500  
600  
750  
750  
500  
1200  
Non Water side  
Ceiling  
150  
1200  
147 Models  
Minimum  
Clearances from:  
Non-Combustible  
materials (mm)  
Combustible  
materials (mm)  
Rear  
Left side  
Front  
300  
300  
500  
500  
750  
300  
750  
Right side  
Ceiling  
500  
1200  
1200  
The normal water heater design is with the water pipe entry from the left hand side on 109 models and the rear for  
147 models. For servicing purposes allow at least 750mm in front of the water heater for burner tray removal.  
COMBUSTION / VENTILATION AIR  
Indoor model water heaters must be installed in a protective enclosure or properly constructed plant room with  
adequate ventilation in accordance with AS 5601.  
Ideally ventilation shall be via two permanent openings DIRECTLY to outside, one at an upper level and one at low  
level.  
Model  
109  
Total area (cm2)  
Where the air is sourced DIRECTLY from outside the minimum free area  
required for each opening is provided in the table opposite. Where the  
ventilation is by an alternate method refer to AS 5601 for ventilation  
calculations.  
327  
441  
147  
NOTE: The minimum dimension of any opening shall be 6mm  
WARNING! Air supply to the area where the water heater is installed must not be affected by mechanical  
exhaust vents such as kitchen or bathroom fans, spa blowers, etc. Mechanical exhaust vents may create a  
negative pressure in the area where the water heater is installed and can become a hazard by asphyxiation,  
explosion or fire.  
SAFE TRAY  
It is a requirement of AS/NZS 3500.4 that for a new installation, a water heater be installed in a safe tray where in  
the event of a leak, property may otherwise be damaged. Construction, installation and draining of a safe tray must  
comply with the abovementioned Standard. The safe tray must NOT restrict combustion airflow.  
OUTDOOR INSTALLATION  
For servicing allow at least 750 mm in front of the water heater for burner  
removal and 450 mm on the water connections side for heat exchanger  
servicing.  
The water heater must NOT be installed inside any roofed structure or under  
eaves, roof overhangs, or pool decks.  
When installing the water heater on a raised base, the base material MUST be  
solid and filled in (e.g. if steel mesh decking is used, a suitable plate material  
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INSTALLATION  
must be installed to fill in the perforations) to prevent excessive drafts entering the water heater from underneath.  
The following distances extracted from the Australian Gas Installations Standard AS 5601 must be observed:  
At least 500 mm between the top of the flue terminal and the eaves.  
At least 1 500 mm horizontally between the flue terminal and the edge of any opening into the building,  
measured horizontally.  
At least 500 mm between the flue terminal and a return wall or external corner, measured horizontally along the  
wall.  
At least 1 500 mm below any openable window.  
At least 500 mm between the flue terminal and a fence, wall or other obstruction facing the terminal.  
14  
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INSTALLATION  
HIGH WIND CONDITIONS  
In areas where high winds frequently occur, it WILL be necessary to:  
Locate the water heater a minimum of one (1) metre away from high  
vertical walls.  
Install a wind break to protect the water heater from the prevailing winds.  
147 Models Only: Replace the standard flue terminal with a HIGH WIND  
top (at extra cost). A high wind top is not available for 109 models.  
COLD WATER SUPPLY  
Water Heating Applications  
Where the cold water supply pressure exceeds that shown in the table below, an approved pressure limiting valve  
is required and should be fitted as shown in the installation diagram (refer to diagram on page 19).  
Mechanical/Process Heating Applications  
A cold water feed regulator (Pressure Reducing Valve) should be installed on the cold water make up line. The  
minimum water pressure should be as shown in the table below. Backflow prevention in accordance with  
AS/NZS 3500.1 may be required.  
Pressure Specifications  
Operation Type  
On/Off  
Hi/Lo  
Relief Valve Setting  
Water Heating (kPa)  
850 (700)¹  
-
850 (700)¹ ³  
310  
Mechanical Heating (kPa)  
Expansion Control Valve (ECV²) Setting  
Water Heating (kPa)  
700 (550)¹  
-
700 (550)¹ ³  
-
Mechanical Heating (kPa)  
Minimum Supply Pressure  
System water temperatures up to 65°C (kPa)  
System water temperatures above 65°C (kPa)  
Maximum Supply Pressure  
with ECV² fitted  
70  
70  
120  
120  
Water Heating (kPa)  
680 (550)¹  
-
680 (550)¹ ³  
240  
Mechanical Heating (kPa)  
without ECV² fitted  
550 (450)¹  
-
Water Heating (kPa)  
550 (450)¹ ³  
-
Mechanical Heating (kPa)  
¹ Figures in brackets are to be used if a stainless steel storage tank is utilised in the system.  
² Expansion control valve is not supplied with the water heater.  
³ An 850kPa relief valve can be fitted to Hi/Lo water heaters when used in water heating applications.  
TANK WATER SUPPLY  
Minimum Tank Height  
If the water heater is supplied with water from a tank  
supply and a pressure pump system is not installed then  
the height to the bottom of the supply tank must be as  
specified in the table opposite.  
System water temperatures up to 65°C  
System water temperatures above 65°C  
7 metres  
12 metres  
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INSTALLATION  
HOT WATER DELIVERY (WATER HEATING APPLICATIONS)  
This water heater can deliver water at temperatures which can cause scalding.  
It is necessary and we recommend that a temperature limiting device be fitted between the water heating system  
and the hot water outlets in any ablution and public areas such as bathrooms, ensuites or public amenities, to  
reduce the risk of scalding. The installing plumber may have a legal obligation to ensure the installation of this  
water heater meets the delivery water temperature requirements of AS/NZS 3500.4 so that scalding water  
temperatures are not delivered to a bathroom, ensuite, or other ablution or public area.  
Where a temperature limiting device is installed adjacent to the hot water storage tanks, the cold water line to the  
temperature limiting device can be branched off the cold water line either before or after the isolation valve,  
pressure limiting valve and non return valve to the storage tanks. If an expansion control valve is required, it must  
always be installed after the non return valve and be the last valve prior to the water heating system.  
If a pressure limiting valve is installed on the cold water line to the water heating system and the cold water line to a  
temperature limiting device branches off before this valve or from another cold water line in the premises, then a  
pressure limiting valve of an equal pressure setting may be required prior to the temperature limiting device.  
REDUCING HEAT LOSSES (WATER HEATING APPLICATIONS)  
The cold water line to and the hot water line from the storage cylinder must be insulated in accordance with the  
requirements of AS/NZS 3500.4. The insulation must be weatherproof and UV resistant if exposed.  
Keep temperature settings down. Lower temperatures reduce heat losses and prolong storage cylinder life. Do not  
set the controlling electronic thermostat above 70°C unless it is necessary. A time clock to control the electrical  
supply can be used to switch off the water heater during hours or days when it is not in use.  
HOOD CONVERSION  
To convert a water heater from an outdoor configuration to an Indoor or High Wind Top configuration, proceed as  
follows:  
1. Remove the flue terminal (outdoor hood) from the water heater leaving the jacket top in place.  
2. Place the stack adaptor over the flue collector and secure into place with self tapping screws.  
3. Fit the draft diverter over the spigot and sit squarely on the stack adapter. Secure in place using self  
tapping screws.  
4. (Indoor installations only) Install and connect the secondary flue to the draft diverter in accordance with the  
requirements of AS 5601.  
NOTE: For High Wind Top conversion (147 models only) follow steps 1 to 3 and assess whether tie downs for the  
High Wind Cowl are required.  
109 Indoor Conversions  
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INSTALLATION  
147 Indoor Conversions  
DIMENSIONS AND TECHNICAL DATA  
109  
99  
147  
144  
32  
Input (MJ/h)  
Output (kW)  
Input (MJ/h)  
Output (kW)  
Power (W)  
Current (A)  
Kg  
Natural Gas  
22  
99  
144  
32  
Propane Gas  
22  
50  
50  
Electrical Rating  
240V 50 Hz  
0.21  
42  
0.21  
58  
Weight empty  
Flue Connection  
mm  
125  
150  
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INSTALLATION  
109 Models  
147 Models  
18  
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CONNECTIONS – PLUMBING  
IMPORTANT: When installing a new water heater to an old or existing system, it is a requirement that the system  
and its equipment be thoroughly inspected and if necessary, drained and flushed with clean fresh water, before the  
new water heater is connected. Failure to do this may cause blockages and/or damage to the water heater which is  
not covered by warranty.  
IF THERE IS ANY DOUBT ABOUT THE SYSTEM, DRAIN AND FLUSH AS A PRECAUTION.  
CONNECTION SIZES  
109 On/Off  
RP1¼/32  
RP1¼/32  
RP½/15  
R¾/20  
109 Hi/Lo  
RP1¼/32  
RP1¼/32  
RP½/15  
R¾/20  
147 On/Off  
RP1¼/32  
RP1¼/32  
RP¾/20  
147 Hi/Lo  
RP1¼/32  
RP1¼/32  
RP¾/20  
RP½/15  
Inlet water connection  
Outlet water connection  
Relief valve connection  
Gas inlet  
RP¾/20  
All plumbing work must be carried out by a qualified person and in accordance with the National Plumbing  
Standard AS/NZS 3500.4 and local authority requirements.  
All gas work must be carried out by a qualified person and in accordance with the Australian Gas Installations  
Standard AS 5601 and local authority requirements.  
WATER INLET AND OUTLET  
All pipe work must be cleared of foreign matter before connection and purged before attempting to operate the  
water heater. All olive compression fittings must use brass or copper olives. Use thread sealing tape or approved  
thread sealant on all fittings.  
An isolation valve and non-return valve must be installed on the cold water  
line to the water heating system. An acceptable arrangement is shown in the  
diagram opposite for a water heating application.  
A disconnection union must always be provided at the inlet and outlet on the  
water heater to allow for disconnection of the water heater.  
Do not reduce the pipe work size and water heater water connections without  
allowing for friction loss which will occur. Low water flow will cause damage to  
the water heater and system components.  
GAS INLET  
The gas connection is made at the right hand end of the water heater for 109 Models and at the inlet of the gas  
control for 147 models. The pipe work must be cleared of foreign matter before connection and purged before  
attempting to light the water heater. An isolation valve and disconnection union must be used to allow servicing and  
removal of the water heater.  
Refer to the Gas Installations Standard AS 5601 for the correct method of sizing the gas supply pipe to the water  
heater.  
WARNING: Before pressure testing the gas supply system always isolate and disconnect the water heater after  
the isolating cock to prevent the risk of serious damage to the gas control. Warranty does not cover damage of any  
nature resulting from failure to observe this precaution. Refer to rating label for gas types and pressures.  
Ensure the gas line is also purged at the union connection to the water heater. If this procedure is not followed, a  
retry lockout may result on initial start up.  
CAUTION: Care is necessary when tightening fittings into the gas control. The gas control casting may crack if the  
fittings are over tightened. Cracked castings are not covered under warranty. Damaged gas controls must be  
replaced.  
PIPE SIZES  
The pipe sizing for water heating and mechanical heating systems should be carried out by persons competent to  
do so, choosing the most suitable pipe size for each individual application. Reference to the technical specifications  
of the water heater and local regulatory authority requirements must be made.  
19  
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CONNECTIONS - PLUMBING  
The table below provides indicative pipe and pump sizes for typical installations  
Minimum Manifold Header  
Size Required (mm)  
Model  
Pump  
Branch Size  
UPS  
Series  
1
Unit  
2
3
4
Speed  
inches  
mm  
Units  
Units  
Units  
109  
147  
20-60B  
20-60B  
3
3
1
1
25  
25  
25  
20  
32  
32  
32  
32  
40  
40  
PUMP SELECTION  
In order to obtain the best possible water flow in the system a correctly sized pump must be installed. Refer to the  
Flow Rate and Pressure Drop table below and allow for the system head pressure when sizing the pump.  
The pump selected should provide a 10 to 20°C temperature difference between the water heater inlet and outlet  
when the water heater is at full fire.  
Mechanical heating systems with multiple zones may require additional pump(s) refer to ‘Multi Pump Options’ on  
page 28.  
WATER FLOW RATE AND PRESSURE DROP  
10°C Rise  
15°C Rise  
20°C Rise  
Model  
109  
l/sec  
0.5  
kPa  
5.0  
5.0  
l/sec  
0.4  
kPa  
4.0  
3.0  
l/sec  
0.3  
kPa  
3.0  
3.0  
147  
0.8  
0.5  
0.4  
PRESSURE RELIEF VALVE  
The pressure relief valve and elbow are shipped in a plastic bag inside the water heater.  
The pressure relief valve must be fitted before the water heater is operated.  
Fit the elbow supplied in the plastic bag to the connection on the inlet/outlet header then  
screw the relief valve onto the other end of the elbow.  
Seal the threads using Teflon tape, never hemp. A drain line must be  
Pressure  
installed in accordance with AS/NZS 3500.4 to carry the discharge from  
the valve to a suitable discharge point.  
Relief Valve  
Relief Valve Pressure Rating  
On/Off Models  
Hi/Lo Models  
850 kPa (125 psi)  
310 kPa (45 psi)  
When the water heater is connected to a storage cylinder for water heating applications, a correctly sized and  
pressure rated TPR valve MUST be fitted to the storage cylinder.  
NOTE: Where a Hi/Lo water heater is used in a water heating application it will be necessary to replace the  
310 kPa relief valve provided with the water heater with one rated at 850 kPa.  
RELIEF VALVE DRAIN  
A copper drain line must be fitted to the relief valve to carry the discharge clear of the water heater. Connect the  
drain line to the relief valve using a disconnection union. The pipe work from the relief valve to the drain should be  
as short as possible and fall all the way from the water heater with no restrictions. It should have no more than  
three right angle bends in it. Use DN20 pipe.  
The outlet of the drain line must be in such a position that flow out of the pipe can be easily seen (refer to  
AS/NZS 3500.4) - but arranged so hot water discharge will not cause injury, damage or nuisance. The drain line  
must discharge at an outlet or air break not more than 9 metres from the relief valve.  
In locations where water pipes are prone to freezing, the drain line must be insulated and not exceed 300 mm in  
length. In this instance, the drain line is to discharge into a tundish through an air gap of between 75 mm and  
150 mm.  
WARNING: The pressure relief valve on this water heater may discharge high temperature water under certain  
conditions, it is strongly recommended the pipe work downstream of the relief valve be capable of carrying water  
exceeding 93°C. Failure to observe this precaution may result in damage to pipe work and property.  
20  
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CONNECTIONS - PLUMBING  
MECHANICAL HEATING  
All high points of a mechanical heating system should be provided with manual bleed points or fitted with automatic  
air vents. The design of the system must be such that the water heater is provided with adequate water flow and  
pressure at all times (refer to ‘Pump Selection’ on page 20. On radiator or heating systems where thermostatic  
valves will vary the water flow a suitable by-pass valve must be installed to maintain the correct flow rate.  
Typical Mechanical Heating Installation  
WATER HEATING  
Where the water heater is supplied as part of a package, including the storage cylinder and pump, the installation  
must comply with the drawing provided. Failure to observe this requirement may result in ineffective hot water  
capacity or damage.  
Typical Water Heating Installation  
21  
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CONNECTIONS – ELECTRICAL  
All electrical work and permanent wiring must be carried out by a qualified person and in accordance with the  
Wiring Rules AS/NZS 3000 and local authority requirements.  
The water heater is supplied with a 1.8 metre lead and plug and requires a 240 V 50 Hz general purpose outlet  
(GPO) to be located within 1.0 metre of the installation. NOTE: For outdoor installations the GPO must be  
weatherproof. The GPO must be clear of the flue exhaust, draining water, gas supply pipe and water connections.  
The water heater must be properly earthed and the installation of a Residual Current Device (RCD) is  
recommended for added electrical safety  
CAUTION: DO NOT LOCATE CABLES IN FRONT OF OR UNDERNEATH THE BURNER.  
Where conduit is mounted to the water heater a 10mm air gap must be maintained from the water heater casing to  
eliminate possible overheating. DO NOT locate conduits or cables where they will obstruct or restrict removal of  
panels, access doors etc.  
The water heater must NOT be able to operate without the pump running.  
The water heater and pump may be supplied from the same electrical circuit, alternatively the 240 volt supply to the  
water heater may be provided via auxiliary contacts of the pump contactor or relay (if fitted).  
Where additional control wiring is connected to the water heater, which is not isolated by the GPO, a suitable  
warning label must be affixed to the water heater identifying the isolation point for that particular wiring (e.g. by  
circuit breaker or fuse number and switchboard identification number or location).  
THERMOSTAT SETTING  
On/Off  
25°C - 95°C  
20°C - 80°C  
Hi/Lo  
45°C - 85°C  
0°C - 95°C  
The thermostat is adjustable; the range varies according to the  
capacity and operation type (refer to the table opposite).  
109  
147  
For reasons of safety and economy, we recommend that the thermostat is set at the lowest temperature that will  
provide sufficient hot water. Discuss the thermostat setting requirements with the householder or responsible  
officer. Refer to “Temperature Control” on page 35.  
INTERMITTENT PUMP OPERATION  
For applications utilising intermittent pump operation a pump run on timer is fitted as standard equipment to the  
water heater and must be utilised to prevent nuisance tripping of the high limit thermostat due to heat build up in  
the heat exchanger. The timer should be set to allow the pump to operate for at least ten (10) minutes.  
EXTERNAL CONTROLS  
The water heater can be wired for use with an external flow switch, remote control thermostat or a remote time  
switch.  
To connect an external switch, time clock or thermostat to the water heater  
it is necessary to remove the bridging wire between terminals 1 and 2 of the  
water heater terminal block and connect the external control across these  
two terminals(refer to the diagram opposite and to the wiring diagrams on  
pages 24 to 27).  
To connect a flow switch to the water heater it is necessary to remove the  
bridging wire from between terminals 3 and 4 of the water heater terminal  
block and connect the flow switch across these two terminals (refer to the  
diagram opposite and to the wiring diagrams on pages 24 to 27).  
Where an external thermostat is utilised the water heater thermostat should be adjusted to a temperature higher  
than the setting on the remote thermostat (Refer to "Temperature Control" on page 35.  
22  
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CONNECTIONS - ELECTRICAL  
WIRING A POWER FLUED SYSTEM TO THE WATER HEATER  
An indoor model can be wired to a power flued system. A power flued system  
must be designed by a qualified person to suit the particular installation. The  
power flue system must be interlocked with the water heater(s) to prevent the  
water heater(s) from operating if the power flue is not working.  
Where multiple water heaters are connected to a power flue, the control system  
must be designed so that any of the water heaters can activate the fan in the  
flue and none of the burners can come on until the flow in the flue has been  
established.  
To connect a power flue to the water heater it is necessary to remove the  
bridging wire between terminals 3 and 4 of the water heater terminal block and  
connect the wiring to the power flue across these two terminals (refer to the  
diagram opposite and to the wiring diagrams on pages 24 to 27).  
BUILDING MANAGEMENT SYSTEM (BMS)  
For applications requiring connection to a building management system, an optional BMS kit suitable for 147  
On/Off models ONLY must be fitted to the water heater to provide ‘run’ and ‘fail’ status.  
109 and 147 Hi/Lo models cannot be connected to a building management system.  
CONTROL PANEL ACCESS  
To access the electrical enclosure:  
109 Models  
Remove the knurled screw from the centre of the lower front panel and pull out  
at the bottom of the panel to remove.  
Remove the 8mm hex head screw from the centre of the electrical access panel.  
Slide the electrical access panel out.  
Control Box Electrical Access  
109  
147 Models  
Remove the lower front panel by lifting up and out.  
Remove 2 x Philips head screws (1 on each side) from the lower edge of the  
control panel.  
Slide the control panel down and hinge out. NOTE: The control panel has tabs  
fitted to support it on the water heater in the open position.  
Control Box Electrical Access  
147  
23  
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CONNECTIONS - ELECTRICAL  
WIRING DIAGRAM – 109 ON/OFF MODELS  
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CONNECTIONS - ELECTRICAL  
WIRING DIAGRAM – 109 HI/LO MODELS  
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CONNECTIONS - ELECTRICAL  
WIRING DIAGRAM – 147 ON/OFF MODELS  
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CONNECTIONS - ELECTRICAL  
WIRING DIAGRAM – 147 HI/LO MODELS  
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CONNECTIONS - ELECTRICAL  
MULTI PUMP OPTION - MECHANICAL HEATING SYSTEMS  
NOTE: When connecting additional controls the relays and timers etc must be located in an additional enclosure  
NOT fitted within the water heater. For outdoor installations the enclosure MUST be weatherproof.  
28  
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LOCATION OF CONTROLS  
THERMOSTAT (1)  
On/Off Models  
109 On/Off type water heaters are fitted with a Honeywell L4189A2014B mechanical thermostat with its sensor  
located in the inlet side of the water heater header.  
147 On/Off type water heaters are fitted with an AKO 14123 electronic thermostat with its sensor located in the inlet  
side of the water heater header.  
On/Off type controls are typically used where the system load is constant (e.g. hot water supplied from a storage  
tank or in floor slab heating).  
NOTE: If the water heater is connected to a storage tank with a tank thermostat fitted, the water heater thermostat  
should be set slightly higher than the tank thermostat setting.  
Hi/Lo Models  
109 Hi/Lo type water heaters a fitted with an IMT TRZ 2 stage mechanical thermostat with its sensor located in the  
outlet side of the water heater header.  
147 Hi/Lo type water heaters a fitted with a Campini CTX032Y01 2 stage electronic thermostat with its sensor  
located in the outlet side of the water heater header.  
Hi/Lo type controls are typically used where the system load is variable (e.g. hot water supplying radiator coils for  
room heating).  
GAS CONTROL (2)  
On/Off Models  
109 On/Off type water heaters are fitted with a White Rodgers 36G22 Type 210 single stage gas valve.  
147 On/Off type water heaters are fitted with a Honeywell SV9605 smart valve. This gas control incorporates the  
ignition electronics and provides the gas supply to the pilot and main burners.  
Hi/Lo Models  
109 and 147 Hi/Lo type water heaters are fitted with a White Rodgers 36E20 Type 301 two stage gas valve.  
RATING LABEL (3)  
Details the model number, serial number, gas type, burner pressure, water pressure and electrical specifications of  
the water heater are given on this label.  
HIGH LIMIT (4)  
A manual reset over temperature switch which will shut down the water heater in the event of a fault with the  
temperature control or water flow. When the system water temperature has cooled sufficiently the high limit can be  
reset by pressing the red button.  
29  
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SAFETY PRECAUTIONS  
Ceramic fire tile refractories are used in Raypak water heaters. Refractories must be treated with care  
because they can be harmful by inhalation and irritating to the skin, eyes and respiratory system.  
DURING FIRST FIRING OF THE WATER HEATER  
Fumes and smoke may be produced.  
Avoid breathing fumes and ventilate the area to clear.  
Production of smoke should cease within 30 minutes.  
WHEN HANDLING  
Minimise airborne dust.  
Wear an approved mask or respirator.  
Avoid any contact with the skin and eyes.  
Wear suitable loose-fitting, long-sleeved clothing or disposable overalls.  
Wear gloves and eye protection.  
Consult Occupational Health and Safety Authorities for any further information.  
AFTER HANDLING  
Rinse any exposed skin areas with clean water.  
Wash work clothing separately.  
REMOVAL OF USED PRODUCT  
Follow the precautions as detailed in the section ‘WHEN HANDLING’ above, over-exposure to dust formed  
after service may cause respiratory disease as cristobalite, a form of crystalline silica, may be formed above  
900 degrees Celsius.  
Seal used product in a disposable bag and dispose of via normal garbage collection methods.  
Consult Occupational Health and Safety Authorities for further Information regarding removal of used  
ceramic fibre lining.  
30  
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COMMISSIONING  
COMMISSIONING MUST ONLY BE UNDERTAKEN BY AN APPROPRIATELY LICENSED PERSON WHO IS  
FAMILIAR WITH SAFE COMMISSIONING PROCEDURES.  
Ceramic fire tile refractories are used in Raypak water heaters. Refractories must be treated with care  
because they can be harmful by inhalation and irritating to the skin, eyes and respiratory system.  
Refer to “Safety Precautions” on page 30 for the precautions to be taken when the water heater is first operated.  
PRE-START CHECKS  
Ensure all packaging materials have been removed from the water heater.  
Conduct a visual inspection of the water heater and equipment for any damage or installation problems and  
report as necessary.  
Ensure that the water heater is clean and the surrounding area is clear of all combustible and flammable  
materials.  
Remove all liquids and chemicals from the plant room and check that combustion air openings are not  
obstructed.  
Test ALL gas connections for leaks, using soapy water. NOT A NAKED FLAME  
Ensure the water heater is filled with water (refer to “To Fill the Water Heater” on page 32).  
Check that the correct power supply is available and the circulation pump is supplied from the same electrical  
circuit as the water heater.  
Check that the ventilation to the plant room complies with the requirements, of AS 5601 and local authority  
regulations.  
If mechanical ventilation or power fluing is provided, check the operation of the fan(s) and interlocks.  
Check that the flue complies with the appropriate regulations and is fitted with an approved cowl.  
Ensure that the main gas isolation valve is closed.  
OPERATIONAL CHECKS  
Turn on the water heater and circulation pump and verify the flow switch operation - if fitted (refer to “To Turn  
on the Water Heater” on page 32).  
Test the operation of the water heater with no gas flow to confirm its operation up to lockout stage, then turn off  
the power.  
Open the gas isolation valve and switch on power to the water heater.  
With the main burner lit and at high fire, check the inlet gas pressure (refer to “Gas Inlet Pressure” on page 33).  
Check the water heater gas train and components for gas leaks using soapy water. NOT A NAKED FLAME  
Set the burner gas pressure to that shown on the rating label (refer to “Gas Pressure Adjustment” on page 33).  
Make a visual check of the burners. The flame should be blue with a well-defined pattern. A yellow or floating  
flame indicates restricted air openings or incorrect burner pressure setting.  
Verify that the high limit is operating and set correctly (refer to “High Limit Adjustment” on page 37).  
Check that the flue on an indoor installation is drawing correctly.  
Check operation of the water pressure relief valve.  
It is normal for the water heater to produce some smoke and possibly condensation for the first thirty (30)  
minutes of operation from new (refer to “Safety Precautions” on page 30).  
WARNING: Upon completion of the installation and commissioning of the water heater, leave this guide with the  
householder or a responsible officer. DO NOT leave this guide inside of the cover of the water heater, as it may  
interfere with the safe operation of the water heater or ignite when the water heater is turned on.  
Explain to the householder or a responsible officer the functions and operation of the water heater.  
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OPERATING THE WATER HEATER  
FOR YOUR SAFETY READ BEFORE LIGHTING  
TO FILL THE WATER HEATER  
Water Heating Applications  
Open all of the hot water tap(s) in the building (don’t forget the showers) and supply cock(s) and valve(s) in the  
system.  
Open the isolation valves fully on the cold, flow / return and hot water branches to the storage tank(s) installed  
in a bank.  
Open the cold water isolation valve on the cold water line to the storage tank(s).  
Air will be forced out of the taps.  
Close each tap as water flows freely from it.  
Check the pipe work for leaks.  
Mechanical/Process Heating Applications  
If a header tank is fitted, ensure it is filled with water.  
Open the isolation valve on the inlet line to the water heater.  
Bleed air from the system at all high points to ensure that the entire system is filled with water.  
Check the pipe work for leaks.  
TO TURN ON THE WATER HEATER  
WARNING! If you smell gas do not attempt to turn on the water heater.  
The power supply to the water heater must not be switched on until the system is filled with water.  
Fill the system with water (refer to “To Fill the Water Heater” on page 32)  
Open the gas isolation valve fully at the inlet to the water heater.  
Plug in the power supply cord at the power outlet.  
Switch on the electrical supply at the power outlet to the water heater.  
NOTE: If the water heater is correctly installed, this will also activate the circulating pump.  
The water heater will operate automatically when a call for heat occurs.  
TO TURN OFF THE WATER HEATER  
If it is necessary to turn off the water heater on completion of the installation, such as on a building site or where  
the premises is vacant, then:  
Switch off the electrical supply at the power outlet to the water heater  
NOTE: If the water heater is correctly installed, this will also shut down the circulating pump.  
Close the gas isolation valve at the inlet to the water heater.  
Close the cold water isolation valve at the inlet to the water heater.  
Close the isolation valves on the cold and hot water branches to shut down an individual water heater in a bank  
(water heating applications only).  
TO RESET THE WATER HEATER  
If the system water temperature is abnormally low, the ignition system may have locked out. The ignition system  
can be reset as follows:  
Turn the power to the water heater off.  
Wait five (5) minutes.  
Turn the power to the water heater on.  
If the water heater still fails to operate, call your nearest Rheem Service Department or Accredited Service Agent to  
arrange for an inspection.  
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BURNER PRESSURE ADJUSTMENT  
GAS INLET PRESSURE  
IMPORTANT – CHECK the gas supply pressure at the inlet to the water heater with the water heater and all other  
gas burning appliances in the premises operating (burners alight). The minimum gas supply pressures are:  
Natural Gas - 1.13 kPa  
Propane - 2.75 kPa  
If this minimum cannot be achieved, it may indicate the meter or the gas line to the water heater is undersized. It is  
important to ensure that an adequate gas supply pressure is available to the water heater when other gas burning  
appliances, on the same gas supply, are operating.  
GAS PRESSURE ADJUSTMENT  
109 On/Off Models  
To adjust the burner pressure on a water heater with a White Rodgers 36G22 Type 210 gas valve proceed as  
follows:  
Remove the screw from the outlet pressure tap.  
Attach a manometer to the outlet pressure tap.  
Remove the cap from the pressure regulator adjuster.  
With the main burner operating, adjust the pressure regulator (clockwise  
to increase or anti-clockwise to decrease) to achieve the burner pressure  
as specified on the rating label (refer to “Location of Controls” on  
page 29).  
Turn off the water heater.  
Regulator Cap  
Replace the cap on the pressure regulator adjuster.  
Disconnect the manometer and replace the pressure tap screw and washer.  
Check for gas leaks, using soapy water.  
Pressure Tap  
147 On/Off Models  
To adjust the burner pressure on a water heater with a Honeywell Smart  
Valve, proceed as follows:  
Regulator Cap  
Pressure Tap  
Remove the screw and washer from the outlet pressure tap.  
Attach a manometer to the outlet pressure tap.  
Remove the cap from the pressure regulator adjuster.  
With the main burner operating, adjust the pressure regulator (clockwise to  
increase or anti-clockwise to decrease) to achieve the burner pressure as  
specified on the rating label (refer to “Location of Controls” on page 29).  
Turn off the water heater.  
Replace the cap on the pressure regulator adjuster.  
Disconnect the manometer and replace the pressure tap screw and washer.  
Check for gas leaks, using soapy water.  
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BURNER PRESSURE ADJUSTMENT  
Hi/Lo Models  
To adjust the burner pressure on a water heater with a White Rodgers 36E20 Type 301 Hi/Lo gas control, proceed  
as follows:  
Regulator Cap  
Low fire adjustment  
109 Hi/Lo Models  
Remove the screw and washer from the burner feed pipe pressure tap.  
Attach a manometer to the pressure tap.  
Pressure Tap  
Remove the 20mm plug from the left hand side of the water heater  
and remove the cap from the high fire pressure regulator adjuster.  
With the main burner operating on high fire, adjust the pressure  
regulator (clockwise to increase or anti-clockwise to decrease) to  
achieve the burner pressure as specified on the rating label (refer to  
“Location of Controls” on page 29).  
NOTE: To ensure the burner is operating at high fire it may be  
necessary to increase set point on the thermostat (refer to  
“Temperature Control” on page 35).  
Regulator Cap  
High fire adjustment  
Remove the cap from the low fire pressure regulator adjuster.  
With the main burner operating on low fire, adjust the pressure regulator  
(clockwise to increase or anti-clockwise to decrease) to achieve the burner  
pressure as specified on the rating label (refer to “Location of Controls” on  
page 29).  
NOTE: To ensure the burner is operating on low fire it may be necessary to  
decrease the set point on the thermostat (refer to “Temperature Control” on  
page 35).  
High fire adjustment  
access hole  
Turn off the water heater.  
Replace the caps on the pressure regulator adjusters and the 20 mm plug in the left hand side panel.  
Disconnect the manometer and replace the pressure tap screw and washer.  
Check for gas leaks, using soapy water.  
147 Hi/Lo Models  
Remove the screw and washer from the outlet pressure tap.  
Attach a manometer to the outlet pressure tap.  
Regulator Cap  
Low fire adjustment  
Regulator Cap  
High fire adjustment  
Remove the cap from the high fire pressure regulator adjuster.  
With the main burner operating on high fire, adjust the pressure  
regulator (clockwise to increase or anti-clockwise to decrease) to  
achieve the burner pressure as specified on the rating label (refer to  
“Location of Controls” on page 29).  
NOTE: To ensure the burner is operating at high fire it may be  
necessary to increase set point “SE.1” on the thermostat (refer to  
“Temperature Control” on page 36).  
Remove the cap from the low fire pressure regulator adjuster.  
With the main burner operating on low fire, adjust the pressure  
regulator (clockwise to increase or anti-clockwise to decrease) to  
achieve the burner pressure as specified on the rating label (refer to  
“Location of Controls” on page 29).  
Pressure Tap  
NOTE: To ensure the burner is operating on low fire it may be necessary to decrease the set point of “SE.2” on  
the thermostat (refer to “Temperature Control” on page 36).  
Turn off the water heater.  
Replace the high and low fire caps on the pressure regulator adjusters.  
Disconnect the manometer and replace the pressure tap screw and washer.  
Check for gas leaks, using soapy water.  
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TEMPERATURE CONTROL  
HOTTER WATER INCREASES THE RISK OF SCALD INJURY.  
This water heater can deliver water at temperatures which can cause scalding.  
Water heating applications: It is necessary and we recommend that a temperature limiting device be fitted  
between the water heating system and the hot water outlets in any ablution and public areas such as bathrooms,  
ensuites or public amenities, to reduce the risk of scalding. The installing plumber may have a legal obligation to  
ensure the installation of this water heater meets the delivery water temperature requirements of AS/NZS 3500.4  
so that scalding water temperatures are not delivered to a bathroom, ensuite, or other ablution or public area.  
THERMOSTAT ADJUSTMENT  
All 109 Models  
Rotate the temperature adjustment knob until the required temperature is selected.  
147 On/Off models (AKO Thermostat)  
Set Point Adjustment:  
Press the down button () for five (5) seconds.  
The current set point value will be displayed.  
Press the down button () to decrease the set point or the up button () to increase the set point.  
Once the required set point is selected, press and hold the down button () and the up button ()  
simultaneously.  
The display will revert to the current temperature in the water heater.  
Differential Adjustment:  
Press and hold the down button () and the up button () simultaneously for ten (10) seconds,  
“C0” will be displayed.  
Release the buttons.  
Press the down button () until “C1” (differential) is displayed.  
Press and hold the down button () and the up button () simultaneously again.  
The current setting for “C1” will be displayed.  
Release the buttons.  
Press the down button () to decrease the setting or the up button () to increase the setting to the required  
value.  
Once the required differential is selected, press and hold the down button () and the up button ()  
simultaneously.  
“C1” will be displayed.  
Press the down button () until “EP” (exit program) is displayed.  
Press and hold the down button () and the up button () simultaneously.  
The current temperature in the water heater will now be displayed and programming complete.  
NOTES  
During the programming process if a button is not pressed for 25 seconds the thermostat will revert to its  
previous temperature display. It will be necessary to start again from step 1.  
Do NOT adjust any other parameter settings; this may cause the thermostat to malfunction.  
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TEMPERATURE CONTROL  
147 Hi/Low Models (CTX Thermostat)  
Set Point Adjustment:  
Press the ‘set’ button,  
SE.1 will be displayed for twelve (12) seconds.  
Press the ‘set’ button again,  
The current set point value will be displayed.  
Press the down button (/PRG) to decrease the set point or the up button (/ALM) to increase the set point.  
Once the required set point is selected, press the ‘set’ button to save the setting,  
SE.1 will be re-displayed for twelve (12) seconds.  
Press the up button (/ALM),  
SE.2 will be displayed.  
Press the ‘set’ button,  
The current set point for Low Fire will be displayed.  
Press the down button (/PRG) to decrease the set point or the up button (/ALM) to increase the set point.  
Once the required set point is selected, press the ‘set’ button to save the setting,  
SE.2 will be re-displayed  
Wait 12 seconds,  
The current temperature in the water heater will now be displayed and programming complete.  
The recommended set points for SE.1 and SE.2 are 82°C and 75°C respectively for a heating system. However, it  
may be necessary to increase SE.2 if there is an unacceptable variation in room temperature.  
Differential Adjustment:  
Press and hold the down button (/PRG) for at least 5 seconds,  
“‘E0” will be displayed.  
Press the up button (/ALM) until “E5.1” (differential setting for SE1).is displayed  
Press the ‘set’ button,  
The current differential value will be displayed.  
Press the down button (/PRG) to decrease the differential or the up button (/ALM) to increase the  
differential. NOTE: The differential is adjustable from 1°C to 6°C.  
Once the required differential is selected, press the ‘set’ button to save the setting,  
“E5.1” will be re-displayed.  
Wait 12 seconds,  
The current temperature in the water heater will now be displayed and programming complete.  
NOTES  
To adjust the differential setting for SE2 repeat the ‘Differential Adjustment’ steps above however when  
selecting the ‘E’ parameter press the up button (/ALM) until “E5.2” is displayed.  
Do NOT adjust any other parameter settings; this may cause the thermostat to malfunction.  
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TEMPERATURE CONTROL  
HIGH-LIMIT THERMOSTAT ADUSTMENT  
A Honeywell high limit thermostat is used on both On/Off and Hi/Lo  
water heaters (refer to “Location of Controls” on page 29. The  
thermostat has a capillary style temperature sensor located in a well  
(pocket) fitted in the outlet header and senses the temperature of the  
water leaving the water heater.  
The high limit temperature setting is adjusted by removing the front  
cover (loosen one Phillips-head screw) and turning the adjuster.  
The high limit is reset by pressing the red button on the front of the  
thermostat. It may be necessary to allow the system water  
temperature to cool sufficiently before the high limit can be reset.  
Adjuster  
Reset Button  
In general, the high limit should be set approximately 15°C above the operating temperature, however the following  
maximum limits must be observed:  
Water Heating Applications: 90°C maximum.  
Mechanical/Process Heating Applications: 99°C maximum for vented systems and 90°C maximum for  
unvented systems.  
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SERVICE PROCEDURES  
ONLY AN AUTHORISED PERSON MAY REPAIR OR SERVICE A GAS APPLIANCE.  
Ceramic fire tile refractories are used in Raypak water heaters. Refractories must be treated with care  
because they can be harmful by inhalation and irritating to the skin, eyes and respiratory system.  
Refer to “Safety precautions” on page 30 for the precautions to be taken when servicing the water heater.  
Six Monthly Service Procedure  
1. Isolate power to the water heater.  
2. Operate the pressure relief valve (PRV) manually to check that the drain is clear and the valve reseals.  
3. Remove burner access door and header access panels  
4. Visually inspect combustion chamber area for build up of debris and clean if necessary.  
5. Check the water heater thoroughly for any damage.  
6. Check the heat exchanger and water seal areas for leaks and signs of sooting.  
7. Check air vents and louvers, clean as required.  
8. Restore power and check operation of the ignition system and all safety devices.  
9. Check operation and calibration of all temperature control devices.  
10. Perform a leak test on all gas unions using soapy water solution.  
11. Check and monitor the operation of the water heater for at least ten (10) minutes.  
With the burner lit, make a visual check of the main burner and pilot flame. Yellow flames indicate  
some restriction of the combustion air openings or incorrect burner gas pressure setting.  
A bright orange, luminous flame is not normal and can cause sooting under prolonged operation.  
12. Refit burner access door and header access panels.  
13. Clean and remove any dust and debris from the water heater and its immediate area.  
Annual Service Procedure  
1. Conduct the Six Monthly Service Procedure detailed above PLUS  
2. Isolate gas, electricity and water supplies.  
3. Disconnect and remove the burner tray.  
4. Check igniter electrode and flame rod - clean and re-align if required.  
5. Check main burner injectors – clean if required.  
6. Clean burner bars.  
7. Inspect external area of heat exchanger, clean fins and baffles.  
8. Refit the burner tray and reconnect the gas train.  
9. Restore gas, electricity and water supplies.  
10. Perform a leak test on the gas train using soapy water solution.  
11. Check burner pressure - adjust if required. Refer to “Gas Pressure Adjustment” on page 33  
12. Refit all panels and the burner access door.  
During the maintenance procedures detailed above all damaged or faulty components should be reported to the  
householder or responsible officer and arrangements made to effect immediate repairs.  
DO NOT return the water heater to service where an unsafe condition exists.  
WARNING! Operation of the water heater when faulty or incorrectly adjusted will result in rapid and severe  
damage which is not covered by warranty.  
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WATER SUPPLIES  
WATER HEATERS NOT INSTALLED IN ACCORDANCE WITH THIS ADVICE  
WILL NOT BE COVERED BY THE WARRANTY.  
This water heater is manufactured to suit the water conditions of most public reticulated water supplies. However,  
there are some known water supplies which can have detrimental effects on the water heater and its operation  
and/or life expectancy. If you are unsure of your water quality, you may be able to obtain information from your  
local water supply authority. This water heater should only be connected to a water supply which complies with  
these guidelines for the water heater warranty to apply.  
SATURATION INDEX  
The saturation index is used as a measure of the water’s corrosive or scaling properties. In a corrosive water  
supply, the water can attack copper parts and cause them to fail. Where the saturation index is less than –1.0, the  
water is very corrosive. An expansion control valve* may need to be fitted on the cold water line after the non-  
return valve in a corrosive water area where there are sufficient quantities of silica dissolved in the water.  
In a scaling water supply calcium carbonate is deposited out of the water onto any hot metallic surface. Where the  
saturation index exceeds +0.40, the water is very scaling. An expansion control valve* must be fitted on the cold  
water line after the non-return valve to protect and for warranty to apply to the temperature pressure relief valve  
and water heater cylinder.  
* Refer to the cold water connection detail on page 19.  
CHANGE OF WATER SUPPLY  
The changing or alternating from one water supply to another can have a detrimental effect on the operation  
and / or life expectation of the water heater, the storage cylinder and the relief valves.  
Where there is a changeover from one water supply to another, eg, a rainwater tank supply, desalinated water  
supply, public reticulated water supply or water brought in from another supply, then water quality information  
should be sought from the supplier or it should be tested to ensure the water supply meets the requirements given  
in these guidelines for warranty to apply.  
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WATER SUPPLIES  
Water Quality Charts  
Saturation index, Total Dissolved Solids (TDS), pH & Chlorides  
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WARRANTY  
RAYPAK WATER HEATER WARRANTY – AUSTRALIA ONLY  
WARRANTY CONDITIONS  
1. This warranty is applicable only to water heaters  
Accredited Service Agent’s premises and the  
installed site shall be the owner’s responsibility.  
5. Where the water heater is installed in a position  
that does not allow safe, ready access, the cost  
of accessing the site safely, including the cost of  
additional materials handling and / or safety  
equipment, shall be the owner’s responsibility.  
6. The warranty only applies to the water heater  
and original or genuine (company) component  
replacement parts and therefore does not cover  
any plumbing or electrical parts supplied by the  
installer and not an integral part of the water  
heater, e.g. pressure limiting valve; isolation  
valves; non-return valves; electrical switches;  
pumps or fuse.  
manufactured from 1st May 2008.  
2. The water heater must be installed in accordance  
with the Raypak water heater installation  
instructions, supplied with the water heater, and  
in accordance with all relevant statutory and local  
requirements of the State in which the water  
heater is installed.  
3. Where a failed component or water heater is  
replaced under warranty, the balance of the  
original warranty period will remain effective. The  
replaced part or water heater does not carry a  
new warranty.  
4. Where the water heater is installed outside the  
boundaries of a metropolitan area as defined by  
Rheem or further than 25 km from a regional  
Rheem branch office, or an Accredited Service  
Agent, the cost of transport, insurance and  
travelling costs between the nearest Rheem  
7. The water heater must be sized to supply the hot  
water demand in accordance with the guidelines  
in the Rheem water heater literature.  
WARRANTY EXCLUSIONS  
1. REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE RAYPAK WATER  
HEATER WARRANTY, HOWEVER THE FOLLOWING EXCLUSIONS MAY CAUSE THE WATER HEATER  
WARRANTY TO BECOME VOID AND MAY INCUR A SERVICE CHARGE AND / OR COST OF PARTS.  
a) Accidental damage to the water heater or any  
component, including: Acts of God; failure due to  
misuse; incorrect installation; attempts to repair  
the water heater other than by a Rheem  
Accredited Service Agent or the Rheem Service  
Department.  
b) Where it is found there is nothing wrong with the  
water heater; where the complaint is related to  
excessive discharge from the temperature and /  
or pressure relief valve due to high water  
pressure; where there is no flow of hot water due  
to faulty plumbing; where water leaks are related  
to plumbing and not the water heater or water  
heater components; where there is a failure of  
gas, electricity or water supplies; where the  
supply of gas, electricity or water does not  
comply with relevant codes or acts.  
result of: excessive water pressure; excessive  
temperature and / or thermal input; blocked  
overflow / vent drain; corrosive atmosphere; ice  
formation in the pipe work to or from the water  
heater.  
d) Where the water heater is located in a position  
that does not comply with the Raypak water  
heater installation instructions or relevant  
statutory requirements, causing the need for  
major dismantling or removal of cupboards,  
doors or walls, or use of special equipment to  
bring the water heater to floor or ground level or  
to a serviceable position.  
e) Repair and / or replacement of the water heater  
due to scale formation in the waterways or the  
effects of corrosive water when the water heater  
has been connected to a scaling or corrosive  
water supply as outlined in the Owner’s Guide  
and Installation Instructions booklet.  
c) Where the water heater or water heater  
component has failed directly or indirectly as a  
2. SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES ANY  
AND ALL CLAIMS FOR DAMAGE TO FURNITURE, CARPETS, WALLS, FOUNDATIONS OR ANY OTHER  
CONSEQUENTIAL LOSS EITHER DIRECTLY OR INDIRECTLY DUE TO LEAKAGE FROM THE WATER  
HEATER, OR DUE TO LEAKAGE FROM FITTINGS AND / OR PIPE WORK OF METAL, PLASTIC OR  
OTHER MATERIALS CAUSED BY WATER TEMPERATURE, WORKMANSHIP OR OTHER MODES OF  
FAILURE.  
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WARRANTY  
RAYPAK WATER HEATER WARRANTY – AUSTRALIA ONLY  
Rheem will:  
a) Repair or, if necessary replace any Raypak water heater; or  
b) Replace any component (or, if necessary, arrange the installation of a new water heater),  
which falls within the Warranty Periods specified below, subject to the warranty conditions and exclusions.  
Installation  
Model  
Period  
Warranty  
All Components (from date of installation)  
Year  
1
New component or water heater (at Rheem’s sole  
discretion), free of charge, including labour.*  
All installations All models  
Heat Exchanger / Tube Bundle (from date of installation)  
New heat exchanger or tube bundle, free of charge, with  
installation and labour costs being the responsibility of  
the owner.  
Years  
2 to 5  
All installations  
All models  
Note:  
* Refer to items 4 and 5 of warranty conditions.  
Rheem reserves the right to transfer fully functional components from the defective water heater to the replacement  
water heater if required. The term “water heater” used in the Warranty, Warranty Conditions and Warranty  
Exclusions means the Rheem supplied water heater(s), kit(s) and components.  
In addition to this warranty, the Trade Practices Act 1974 and similar laws in each state and territory provide the  
owner under certain circumstances with certain minimum statutory rights in relation to your Raypak water heater.  
This warranty must be read subject to that legislation and nothing in this warranty has the effect of excluding,  
restricting or modifying those rights.  
This is the only warranty given by Rheem and no one is authorised to make any other warranties on Rheem’s  
behalf.  
Please complete the area on the inside front page of the Owner’s Guide and Installation Instructions and retain this  
document in case you need to make a warranty claim.  
RHEEM AUSTRALIA PTY LTD  
A.B.N. 21 098 823 511  
FOR SERVICE TELEPHONE  
131 031 AUSTRALIA  
0800 657 335 NEW ZEALAND  
RAYPAK AUSTRALIA PTY LTD  
or refer local Yellow Pages  
A.B.N. 65 078 743 414  
NOTE: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be accepted for any consequences,  
which may arise as a result of its application  
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Proudly Manufactured by Raypak Australia  
Head Office & Sales  
Tel: (03) 9757 3333  
Fax: (03) 9757 3350  
Sales Enquiries: 1300 729 725  
96109147B  
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