Raritan Computer Flat Panel Television TMCAT17216 User Guide

TMCAT17 Series  
User Guide  
Release 1.0  
Copyright © 2013 Raritan, Inc.  
TMCAT-0D-v1.0-E  
March 2013  
255-37-0121-00  
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In Raritan products which require Rack Mounting, please follow these precautions:  
Operation temperature in a closed rack environment may be greater than room temperature. Do  
not exceed the rated maximum ambient temperature of the appliances. See Specifications.  
Ensure sufficient airflow through the rack environment.  
Mount equipment in the rack carefully to avoid uneven mechanical loading.  
Connect equipment to the supply circuit carefully to avoid overloading circuits.  
Ground all equipment properly, especially supply connections, such as power strips (other than  
direct connections), to the branch circuit.  
Warning: Rack mounted equipment is not to be used as a shelf or a work space.  
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Contents  
Chapter 1 Introduction  
Product Overview...........................................................................................................................1  
MCCAT Computer Interface Module (MCIM)......................................................................2  
MCUTP Cable......................................................................................................................2  
Product Photos ..............................................................................................................................3  
Product Features ...........................................................................................................................5  
Package Contents..........................................................................................................................6  
Structure Diagrams........................................................................................................................6  
Chapter 2 Quick Start  
Before Installation ........................................................................................................................10  
Rackmount Installation.................................................................................................................11  
Rackmount Kit ...................................................................................................................11  
Rack-Mounting the TMCAT17 Device...............................................................................12  
Installing a Basic System.............................................................................................................14  
Connecting a User Station (Optional)................................................................................17  
Using the TMCAT17 Switch.........................................................................................................20  
Login..................................................................................................................................21  
Accessing a Computer or Channel....................................................................................23  
Logout................................................................................................................................24  
Chapter 3 Introduction to the OSD Interface  
OSD Layout .................................................................................................................................26  
Login Box...........................................................................................................................26  
OSD Menu.........................................................................................................................27  
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Contents  
Activating the OSD.......................................................................................................................29  
Deactivating the OSD ..................................................................................................................29  
Variations of Highlight Colors ......................................................................................................29  
Channel Colors ............................................................................................................................30  
What are Active and Inactive Channels ............................................................................30  
OSD Operation Keys ...................................................................................................................32  
Chapter 4 Advanced Operation  
Switching the Channel Sorting.....................................................................................................35  
Cycling Through Channels ..........................................................................................................36  
Sharing the Computer..................................................................................................................37  
Activating the Help Menu.............................................................................................................38  
Supporting Sun Servers...............................................................................................................39  
Refreshing Channel Statuses......................................................................................................40  
Chapter 5 System Settings  
Changing the Scan Rate..............................................................................................................44  
Changing Passwords...................................................................................................................45  
Changing the Hot Key..................................................................................................................46  
Changing the Operation Mode.....................................................................................................47  
Setting Up the Green Mode.........................................................................................................48  
Setting Up the Logoff Timeout Function......................................................................................49  
Hiding the Login Box....................................................................................................................50  
Managing User Accounts.............................................................................................................51  
Setting Up the Channel ID Display Function ...............................................................................53  
Setting Up the ID Display Function....................................................................................53  
Resetting System Settings...........................................................................................................55  
Chapter 6 LCD Panel Operation  
LCD Controls ...............................................................................................................................57  
LCD OSD Layout .........................................................................................................................58  
OSD Submenus...........................................................................................................................58  
Image.................................................................................................................................59  
Geometry...........................................................................................................................59  
Misc ...................................................................................................................................60  
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Contents  
Auto-Adjusting Display Settings...................................................................................................61  
Resetting LCD OSD Settings.......................................................................................................62  
Quitting the LCD OSD Menu .......................................................................................................62  
Chapter 7 Keyboard Layout Settings (for Sun USB MCUTP Cable)  
Keyboard Layout Codes ..............................................................................................................65  
Chapter 8 User Station Direct Mode  
Chapter 9 Firmware Upgrade  
STEP (A): Download the Latest Firmware and Upgrade Utility...................................................68  
STEP (B): Connect the Desired Device to the Computer Running the Upgrade Utility ..............69  
Appendix A Specifications  
TMCAT17 Specifications .............................................................................................................73  
Supported Video Resolutions ......................................................................................................74  
Resolutions for the Built-in LCD Display ...........................................................................74  
Resolutions for the External Monitor .................................................................................74  
Appendix B Cable Length Limitations  
Maximum Distance between Users and TMCAT17 Switches.....................................................76  
Maximum Distance between Users and Computers ...................................................................76  
Maximum Distance for User Station Direct Mode........................................................................77  
Appendix C Compatibility with Other Raritan Products  
Analog KVM Switches .................................................................................................................78  
Digital KVM Switches...................................................................................................................78  
Compatible CIMs .........................................................................................................................80  
Connecting a Serial Device via the Serial CIM..................................................................81  
P2-EUST User Station.................................................................................................................83  
Supported Maximum Cable Length...................................................................................84  
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Contents  
Appendix D Two-Tier System  
Overview......................................................................................................................................86  
Establishing a Two-Tier System ..................................................................................................87  
STEP (A): Programme an MCCAT Switch as a Second-Tier Device ...............................87  
STEP (B): Connect the Second-Tier MCCAT Switch to the Base Switch.........................88  
STEP (C): Specify the Type of the Second-Tier Device on the OSD................................89  
STEP (D): Connect Computers to the TMCAT17 System ................................................90  
How to Connect MCCAT18/116 Switches to the Base Switch..........................................91  
Setting Up the Second-Tier Channels .........................................................................................92  
Appendix E Ground Screw  
Appendix F Resetting to Factory Defaults  
Default Settings............................................................................................................................96  
Appendix G Troubleshooting  
Index  
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Chapter 1 Introduction  
Congratulations on purchasing Raritan's TMCAT17 LCD KVM switch,  
and/or a MasterConsole CAT (MCCAT) user station. This user guide  
explains how to use these devices to access and control multiple  
computers or servers.  
In This Chapter  
Product Overview  
TMCAT17 LCD KVM switch functions as a keyboard/video/mouse switch,  
which enables you to control multiple computers from a single set of  
keyboard, mouse (or touchpad), and monitor.  
The product comes with a built-in LCD monitor, keyboard and touchpad. It  
features the connection of computers through standard Category 5 (Cat5)  
unshielded twisted-pair (UTP) cables.  
If you connect Raritan's MasterConsole CAT (MCCAT) KVM switches to  
the TMCAT17 switch to form a "two-tier" system, the number of computers  
can be expanded up to 256 computers.  
You need these components to set up one TMCAT17 system:  
TMCAT17 switch  
MCCAT user station (optional)  
MCCAT Computer Interface Modules (MCIMs) or MCUTP cables  
TMCAT17 Switch  
The TMCAT17 LCD KVM switch provides channel ports for connecting  
computers and a user port for connecting an optional MCCAT user station.  
A maximum of two users can access the TMCAT17 switch and connected  
computers simultaneously when you connect the MCCAT user station to  
the TMCAT17 switch.  
The product has two models: TMCAT1728 with 8 channel ports and  
TMCAT17216 with 16 channel ports.  
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Chapter 1: Introduction  
MCCAT User Station  
An MCCAT user station connects a set of keyboard, mouse and monitor to  
a compatible KVM switch. After connecting the user station to the  
TMCAT17 switch, two users can access the system at a time.  
There is only one MCCAT user station model: MCCAT-UST.  
MCCAT Computer Interface Module (MCIM)  
The MCIM transmits keyboard, mouse and video signals between the  
connected computer and the TMCAT17 switch. One computer requires  
one MCIM only. There are two types of them.  
USB type  
MCIM-USB comes with an HD15 VGA connector and a USB  
connector.  
PS/2 type  
MCIM-PS2 comes with an HD15 VGA connector, a PS/2 keyboard  
connector, and a PS/2 mouse connector.  
MCUTP Cable  
One MCUTP cable is a combination of Computer Interface Module (CIM)  
and Cat5 UTP cable so you can use it in place of the MCIM.  
The MCUTP cable is not compatible with Windows 98 operating  
system. Use MCIM for computers running Windows 98.  
There are three types of them.  
USB type  
This type comes with an HD15 VGA connector, a USB connector and  
an RJ-45 connector.  
Model  
Cable length  
MCUTP06-USB  
0.6 meter (2 feet)  
MCUTP20-USB  
MCUTP40-USB  
MCUTP60-USB  
2 meters (6.5 feet)  
4 meters (13 feet)  
6 meters (20 feet)  
PS/2 type  
This type comes with an HD15 VGA connector, a PS/2 keyboard  
connector, a PS/2 mouse connector and an RJ-45 connector.  
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Chapter 1: Introduction  
Model  
Cable length  
MCUTP06-PS2  
0.6 meter (2 feet)  
MCUTP20-PS2  
MCUTP40-PS2  
MCUTP60-PS2  
2 meters (6.5 feet)  
4 meters (13 feet)  
6 meters (20 feet)  
Sun USB type  
This type comes with an HD15 VGA connector, a Sun USB connector  
and an RJ-45 connector.  
Model  
Cable length  
MCUTP06-SUSB  
0.6 meter (2 feet)  
MCUTP20-SUSB  
MCUTP40-SUSB  
MCUTP60-SUSB  
2 meters (6.5 feet)  
4 meters (13 feet)  
6 meters (20 feet)  
Product Photos  
TMCAT1728 or TMCAT17216 (Front View)  
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Chapter 1: Introduction  
MCCAT-UST (Front and Rear View)  
MCUTP20-PS2 Cable  
MCUTP20-USB or MCUTP20-SUSB Cable  
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Chapter 1: Introduction  
Product Features  
TMCAT17 Switch  
A user can control multiple computers per unit. The number of  
computers that can be controlled varies depending on the model you  
purchased:  
.
.
TMCAT1728 can control a maximum of 8 computers  
TMCAT17216 can control a maximum of 16 computers  
Support a maximum of 256 computers if cascading MCCAT switches  
Support two-user operation  
Support the PC Share mode  
Multi-platform support, including MS-DOS, Windows  
2000/2003/NT/XP/Vista, Macintosh OS9/OSX, Linux (Red Hat, Novell  
Suse), SCO Unix, and Sun Solaris  
Support IBM, Dell, HP, and Sun servers  
Support the video resolution up to 1600x1200  
Enable users to be located away from the computers up to:  
.
.
100 feet (30.48 meters) for video resolution at 1600x1200  
150 feet (45.72 meters) for video resolution at 1280x1024 or below  
Interconnect with computers via standard Cat5 UTP cables  
Feature simple system control and management with the OSD  
interface  
With the “keep-alive” technology, you can add, remove, and hot-swap  
components without interruption to the computers  
The Scan function enables the system to automatically cycle through  
all channels, and updates the channel status  
The Skip function enables the system to bypass "inactive" channels  
Note: An "active" channel is the channel port where the TMCAT17  
switch detects the connection of a powered MCIM or MCUTP cable.  
An "inactive" channel is the opposite. See What are Active and  
Inactive Channels (on page 30) for more information.  
The Login mechanism prevents unauthorized access to the  
TMCAT17 switch and connected computers  
Easy firmware upgrade via a standard RS-232 serial cable  
Note: The integrated LCD display supports the video resolution up to  
1280x1024 only, but the external monitor, which is connected to the  
TMCAT17 switch via the MCCAT user station, can support the resolution  
up to 1600x1200.  
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Chapter 1: Introduction  
MCCAT User Station  
Interconnect with a compatible KVM switch via a standard Cat5 UTP  
cable  
Support a standard USB or PS/2 keyboard and mouse  
Easy firmware upgrade via a standard RS-232 serial cable  
Package Contents  
You may purchase the TMCAT17 switch alone or both of the TMCAT17  
switch and MCCAT user station.  
TMCAT17 Switch  
TMCAT17 switch x 1  
Power cord x 1  
Rackmount kit x 1 (including brackets and associated screws)  
* Mounting depth adjustable from 560 to 900 mm  
Quick Setup Guide x 1  
Warranty card x 1  
MCCAT User Station (Optional)  
MCCAT user station x 1  
Power adapter x 1  
Quick Setup Guide x 1  
Warranty card x 1  
Structure Diagrams  
This section provides a brief introduction to the components on the front  
and rear sides of the TMCAT17 switch and user station.  
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Chapter 1: Introduction  
TMCAT17 Switch  
Front View  
Handle  
Allows you to carry the TMCAT17 device or pull it out of the rack.  
Lock or unlock the LCD panel and keyboard assembly.  
Displays the video.  
Latches  
LCD display  
LCD controls  
Support brackets  
Activate and navigate through the LCD OSD interface.  
Support the TMCAT17 device when the brackets are inserted into the  
mounting brackets installed in the rack.  
LCD power switch The LCD power switch toggles the LCD display's power on or off.  
and LED  
.
.
When on, the adjacent LED is lit (blue).  
When off, the LED is not lit.  
Touchpad mouse The touchpad controls the onscreen mouse pointer, and adjacent  
and buttons  
buttons function as mouse buttons.  
Keyboard  
Inputs characters or commands.  
Mounting ears  
Secure the TMCAT17 device in place when it is installed in the rack.  
Rear View  
Power socket  
Connects a power cord.  
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Chapter 1: Introduction  
Power switch  
Ground screw  
Toggles the power on or off.  
Connects a grounding wire.  
User 2 port  
Admin port  
Connects an optional MCCAT user station.  
Connects a computer for upgrading the firmware.  
Channel ports  
Connect computers. Depending on the model you purchased, the  
device may have 8 or 16 channel ports.  
Reset button  
Resets all settings to factory defaults.  
MCCAT User Station  
One MCCAT user station can connect a set of keyboard, mouse and  
monitor to any of these devices:  
A compatible KVM switch, including MCCAT28, MCCAT216,  
TMCAT1728, or TMCAT17216.  
A computer. See User Station Direct Mode (on page 66) for more  
information.  
Front View  
Power LED  
Indicates whether the device is turned on.  
When lit, it is turned ON. When off, there is no power supply to the  
device.  
Rear View  
Admin port  
Cat5 port  
VGA port  
Connects a computer for upgrading the firmware.  
Connects a compatible KVM switch or a computer.  
Connects a VGA monitor.  
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Chapter 1: Introduction  
USB K/M ports  
Connect a USB keyboard and mouse.  
PS/2 keyboard port Connects a PS/2 keyboard.  
PS/2 mouse port  
Power jack  
Connects a PS/2 mouse.  
Connects a power adapter.  
Warning: Do NOT connect both PS/2 and USB keyboards or both PS/2  
and USB mice simultaneously. If you do so, only the USB keyboard  
and/or mouse work properly.  
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Chapter 2 Quick Start  
In This Chapter  
Before Installation  
It is very important to locate the TMCAT17 in a suitable environment.  
The surface for placing and fixing the TMCAT17 should be stable and  
level or mounted into a suitable cabinet.  
Make sure the place has good ventilation, is out of direct sunlight,  
away from sources of excessive dust, dirt, heat, water, moisture, and  
vibration.  
Convenience for connecting the TMCAT17 to the related facilities  
should be well considered too.  
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Chapter 2: Quick Start  
Rackmount Installation  
Rackmount Kit  
Component list  
Mounting brackets  
M6 cage nuts  
M6 washers  
M6 screws  
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Chapter 2: Quick Start  
Rack-Mounting the TMCAT17 Device  
Before rack-mounting the device, make sure M6 cage nuts have been  
inserted into the holes of vertical rails where you intend to mount  
TMCAT17.  
To rack-mount the device:  
Adjust the mounting brackets to  
fit the depth of your rack.  
Attach them to vertical rails, using  
M6 screws and washers.  
Leave all M6 screws slightly loose  
until you finish the installation in  
Step 4.  
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Chapter 2: Quick Start  
Pick up TMCAT17.  
Line up the rear of support  
brackets on the TMCAT17 with  
the front of mounting brackets  
installed in the rack.  
Push TMCAT17 to make the  
support brackets slide into the  
slots of mounting brackets.  
Continue pushing TMCAT17 until  
the mounting ears contact  
vertical rails.  
Secure both mounting ears to  
vertical rails, using M6 screws  
and washers.  
This step must be finished, or  
failure to complete it may cause  
damage to the device.  
Tighten all screws on both sides.  
Installation completed.  
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Chapter 2: Quick Start  
Installing a Basic System  
Preparing Requisite Items  
Collect these components or devices before connecting computers.  
MCIMs or MCUTP cables (one per computer)  
If using MCIMs, Cat5 UTP cables are required  
The MCUTP cable is not compatible with Windows 98 operating  
system. Use MCIM for computers running Windows 98.  
Note: If the computer is a Sun server, you must prepare the Sun USB  
MCUTP cable or DCIM-USB G2 instead of MCIM.  
Connecting the Equipment  
1. Turn OFF all devices, including the TMCAT17 switch and computers.  
2. Connect one MCIM or MCUTP cable to the computer.  
.
If using MCIM-USB or USB MCUTP cable:  
a. Plug the MCIM or MCUTP's USB connector into one of the  
computer's available USB ports.  
b. Plug the MCIM or MCUTP's video connector into the computer's  
VGA port.  
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Chapter 2: Quick Start  
- OR -  
.
If using MCIM-PS2 or PS/2 MCUTP cable:  
a. Plug the MCIM or MCUTP's PS/2 mouse connector into the  
computer's PS/2 mouse port.  
b. Plug the MCIM or MCUTP's PS/2 keyboard connector into the  
computer's PS/2 keyboard port.  
c. Plug the MCIM or MCUTP's video connector into the computer's  
VGA port.  
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Chapter 2: Quick Start  
- OR -  
.
If using the Sun USB MCUTP cable:  
a. Plug the MCUTP's Sun USB connector into one of the available  
USB ports on the Sun server.  
b. Plug the MCUTP's video connector into the VGA port on the Sun  
server.  
Note: See Supporting Sun Servers (on page 39) in the User Guide  
for more information.  
3. Connect the computer to the TMCAT17 switch.  
.
If using the MCIM:  
a. Plug one end of a Cat5 UTP cable into the RJ-45 port of the MCIM  
being connected with the computer.  
b. Plug the other end of the Cat5 UTP cable into one of the channel  
ports on the TMCAT17 switch.  
.
If using the MCUTP cable:  
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Chapter 2: Quick Start  
.
Plug the MCUTP cable's RJ-45 connector into one of the  
channel ports on the TMCAT17 switch.  
4. Repeat Steps 2 to 3 to connect more computers.  
5. (Optional) Connect the MCCAT user station to the User 2 port on the  
TMCAT17 switch via a standard Cat5 UTP cable. For more  
information, see the Quick Setup Guide shipped with the user station  
or the section titled Connecting a User Station (Optional) (on page  
17) in the User Guide.  
Tip: The TMCAT17 switch is compatible with the Paragon II enhanced  
user station, P2-EUST (see "P2-EUST User Station" on page 83). If  
you have P2-EUST, you can connect it, instead of the MCCAT user  
station, to the TMCAT17 switch.  
6. Connect an appropriate power cord to every device in the system.  
Connecting a User Station (Optional)  
You can connect the MCCAT user station to any compatible KVM switch,  
such as the "two-user" MCCAT switch or TMCAT17 series, to increase the  
number of users who can access the KVM switch and computers.  
1. Connect the PS/2 or USB keyboard and mouse to the user station.  
a. Plug the mouse's connector into the PS/2 or USB port on the user  
station.  
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Chapter 2: Quick Start  
b. Plug the keyboard's connector into the PS/2 or USB port on the  
user station.  
Warning: Do NOT connect both PS/2 and USB keyboards or both  
PS/2 and USB mice simultaneously. If you do so, only the USB  
keyboard and/or mouse work properly.  
2. Connect the VGA monitor to the user station.  
3. Connect the user station to the KVM switch via a standard Cat5 UTP  
cable.  
a. Plug one end of the Cat5 cable into the Cat5 Port of the user  
station.  
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Chapter 2: Quick Start  
b. Plug the other end of the cable into the User 2 port of the KVM  
switch.  
4. Connect the power adapter to the user station.  
a. Plug one end of the power adapter into the power jack of the user  
station.  
b. Plug the other end of the power adapter into the appropriate  
power outlet.  
5. Turn on the connected monitor.  
After finishing the installation and turning on all devices, you can use the  
keyboard, mouse, and monitor connected with the user station to access  
computers connected to the KVM switch.  
Tip: The TMCAT17 switch is compatible with the Paragon II enhanced  
user station, P2-EUST (see "P2-EUST User Station" on page 83). If you  
have P2-EUST, you can connect it, instead of the MCCAT user station, to  
the TMCAT17 switch.  
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Chapter 2: Quick Start  
Using the TMCAT17 Switch  
Opening TMCAT17  
This section describes how to physically open the LCD KVM switch when  
it is installed in a rack.  
Note: The diagrams are for illustration, and may not look exactly the same  
as the LCD KVM switch you purchased or the rack in your workplace.  
To open the device:  
1. Push the latches toward the center to unlock the assembly of the LCD  
panel and keyboard tray.  
2. Grasp the handle and pull the assembly out.  
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Chapter 2: Quick Start  
3. Flip up the LCD panel to a suitable angle.  
4. Turn on the LCD KVM switch by pressing the power switch on the rear  
panel.  
5. Verify if the LCD's power LED is lit blue. If not, turn on the LCD display  
by pressing the LCD's power switch at the bottom of the LCD panel.  
Login  
The login mechanism prevents unauthorized users from accessing the  
system or changing settings. To access any computer, you may log in with  
any user account. To configure the system settings on the Administration  
Menu, you must log in with the administrator account.  
Note: <XXX> shown in the diagrams represents the model name, which  
varies according to the product you purchased.  
To log in to the TMCAT17 system:  
1. The Login box appears on the screen after turning ON the TMCAT17  
system.  
2. Type your user name and password. For example, if you are the  
administrator, the user name is "admin," and the default password is  
"raritan."  
a. Type adminin the User Name field, and press Enter.  
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Chapter 2: Quick Start  
b. Type raritanin the Password field, and press Enter. The  
password is case sensitive.  
3. The Selection Menu appears, indicating your login is successful.  
Important: It is strongly recommended to change the default password for  
the security of your TMCAT17 system. For more information, see  
Changing Passwords (on page 45) in the User Guide.  
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Chapter 2: Quick Start  
Accessing a Computer or Channel  
Use the Selection Menu to access any computer connected to the  
TMCAT17 switch.  
The first OSD menu that appears after login is the Selection Menu, which  
does not show any channel name by default until you assign them.  
To select a channel on the Selection Menu:  
1. If you do not find the channel on the current page, press Page Down  
or Page Up to go to the next or previous page.  
2. Press or to move the highlight bar to the channel you want to  
select.  
Tip: You can press the corresponding number shown in the No  
column for that channel to quickly highlight it.  
3. Press Enter.  
The Selection Menu disappears. The video of the accessed computer  
appears on the screen. You can control the computer with the keyboard  
and mouse.  
TMCAT17 switches do not support real-time channel detection. Do  
NOT disconnect the current computer and reconnect a different one to  
the channel you are accessing, or you may have mouse or keyboard  
input issues with that channel. When this occurs, re-select the channel  
on the Selection Menu to solve the problem.  
To select a different channel on the Selection Menu:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Highlight another channel and press Enter.  
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Chapter 2: Quick Start  
For more information on the Selection Menu, see Selection Menu (on  
page 28) in the User Guide.  
Logout  
After completing your tasks in the TMCAT17 system, you should log out to  
prevent unauthorized people from accessing the system.  
To log out of the TMCAT17 system:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F9.  
The Login box appears, indicating that you have successfully logged out.  
Closing TMCAT17  
This section describes how to close the LCD KVM switch installed in a  
rack.  
Note: The diagrams are for illustration, and may not look exactly the same  
as the LCD KVM switch you purchased or the rack in your workplace.  
To close the TMCAT17 device:  
1. Press down the LCD panel until it contacts the keyboard tray.  
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Chapter 2: Quick Start  
2. Push the assembly of the LCD panel and keyboard tray back into the  
rack until you hear the click sound of latches.  
Note: If the assembly is stuck and cannot be pushed back, then push the  
black arrows on both sides while pushing back the assembly.  
25  
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Chapter 3 Introduction to the OSD Interface  
The OSD interface offers these functions:  
Channel selection  
System configuration  
Displaying product information  
In This Chapter  
OSD Layout.............................................................................................26  
Activating the OSD..................................................................................29  
Deactivating the OSD .............................................................................29  
Variations of Highlight Colors..................................................................29  
Channel Colors .......................................................................................30  
OSD Operation Keys ..............................................................................32  
OSD Layout  
This section indicates the main elements displayed on the OSD images.  
Login Box  
Device ID  
User Port  
The name of the TMCAT17 switch that you are operating. Factory  
default is the model name. You can customize this name. See  
Renaming the TMCAT17 Switch (on page 44) for more information.  
Current input/output devices* via which you access the TMCAT17  
switch and connected computers.  
1 refers to the input/output devices directly connected with the  
TMCAT17 switch.  
2 refers to the input/output devices connected with the MCCAT user  
station, which is connected to the User 2 port of the TMCAT17  
switch.  
User Name  
Password  
The field where you type the administrator or user account for login.  
The field where you type the password for login.  
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Chapter 3: Introduction to the OSD Interface  
Message bar  
The location that displays messages or prompts relevant with current  
OSD screen.  
* Input/output devices refer to the keyboard, mouse, and monitor.  
OSD Menu  
Menu title  
The title of the current menu or submenu.  
Data display area The area that displays information or settings of the current menu or  
submenu.  
Message bar  
The location that displays messages or prompts relevant with current  
OSD screen.  
Current hot key  
The hot key that activates the OSD. The default is Scroll Lock  
(ScrlLock).  
Status of the Scan If the Scan or Skip function is turned ON, the color turns yellow.  
and Skip functions Otherwise, the color is black.  
Status of N, C, and N represents NumLock, C represents Caps Lock, and S is Scroll Lock. If  
S
any function is turned ON, its color turns yellow. Otherwise, the color is  
black.  
27  
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Chapter 3: Introduction to the OSD Interface  
Selection Menu  
In addition to the OSD menu's main layout, the Selection Menu provides  
additional elements, which are helpful for locating and selecting channels.  
Current page  
number  
The number of current page.  
Total of pages  
Scn  
The total number of pages.  
The scan rate in seconds for each channel.  
If the channel is connected to a second-tier KVM switch, it shows  
dashes (- -) instead.  
Name  
The channel name that you have specified, if any.  
Channel selection If you are accessing any channel, the red arrow appears on the OSD to  
indicator  
indicate the channel you are accessing.  
Ch. ID  
The channel port number.  
If sorting the Selection Menu by channel name, the system precedes  
each channel port number with the TMCAT17 switch's name.  
No  
The number that you can press for quickly selecting the desired  
channel.  
Device name  
The name of current TMCAT17 switch whose channels are displayed on  
the screen. Factory default is the model name.  
Tip: The Selection Menu is sorted by channel number by default, but you  
can sort it based on channel names. See Switching the Channel Sorting  
(on page 35).  
28  
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Chapter 3: Introduction to the OSD Interface  
Activating the OSD  
The OSD disappears after you access any channel. To access a different  
channel or change the system settings, you must activate the OSD.  
To activate the OSD:  
Press the hot key (default: Scroll Lock) twice QUICKLY.  
You can assign a hot key other than Scroll Lock. See Changing the Hot  
Key (on page 46).  
Deactivating the OSD  
You can have the OSD interface disappear from the screen at any time  
after selecting a channel for access.  
To deactivate the OSD:  
Press Esc once or several times until the OSD disappears.  
Variations of Highlight Colors  
The highlight bar can change its colors to indicate different statuses when  
you are changing settings on specific menus or submenus.  
1. The highlight color is yellow in the beginning, indicating that you  
cannot make changes to the current field.  
2. Press Enter, and the highlight color turns green or light blue,  
indicating that you can make changes to the current field.  
3. After making changes, press Enter or Esc, and the highlight color  
turns yellow again, indicating that you cannot make changes to the  
current field.  
The difference between pressing Enter and Esc is:  
.
.
If pressing Enter, you confirm to retain the changes made to the  
field.  
If pressing Esc, you abandon the changes made to the field, and  
the field returns to the original value or option.  
29  
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Chapter 3: Introduction to the OSD Interface  
Channel Colors  
Different channel colors on the Selection Menu represent different channel  
statuses. Channel colors vary according to these criteria:  
The channels are active or inactive. See What are Active and  
Inactive Channels (on page 30).  
The channels are being accessed or not.  
Note: The TMCAT17 system does not auto-detect and update the channel  
status in real time. To ensure you get the latest channel status, perform  
the channel refreshing. See Refreshing Channel Statuses (on page 40).  
What are Active and Inactive Channels  
One of the factors that affect channel colors is the active/inactive status of  
a channel, which varies based on the power status of the connected CIM  
or MCUTP cable. This section explains the definition of active and inactive  
channels.  
Active Channels  
The TMCAT17 switch recognizes a channel as being active when it  
detects that the channel port is connected to a powered CIM or MCUTP  
cable. A CIM or MCUTP cable is powered when the computer or device  
that it connects supplies power to it via the PS/2 keyboard or USB port.  
A CIM or MCUTP cable always receives power in this scenario:  
The CIM or MCUTP's PS/2 keyboard or USB connector is plugged  
into a computer or device that is turned ON.  
The CIM or MCUTP cable may or may not be powered when the computer  
is turned OFF, which varies depending on the computer's design.  
Tip: You can check the CIM's LED to find whether it is powered. If it is  
powered, the LED is flashing. Otherwise, the LED light is off continuously.  
30  
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Chapter 3: Introduction to the OSD Interface  
Inactive Channels  
The TMCAT17 switch recognizes a channel as being inactive when it does  
not detect that the channel port is connected to a powered CIM or MCUTP  
cable, which involves these scenarios:  
No CIM or MCUTP cable is connected to the channel port.  
A CIM or MCUTP cable is connected to the channel port, but it is  
unpowered as its PS/2 keyboard or USB connector is not plugged into  
any computer or device.  
The CIM or MCUTP cable may or may not be powered when the computer  
is turned OFF, which varies depending on the computer's design.  
Channel Colors and Statuses  
This table indicates channel statuses and corresponding channel colors.  
Color  
Channel status  
Black  
This is an inactive channel.  
Green  
This is an active channel that you can access.  
In the Private mode, active channels are green as long as  
the other user is NOT accessing them.  
In the PC Share mode, every active channel is green no  
matter the other user is accessing them or not.  
Red  
This is a channel, either active or inactive, which you cannot  
access.  
In the Private mode, a channel is red when the other user is  
accessing it. If the channel is connected to a second-tier  
device, all channels of that second-tier device are red, too.  
In the PC Share mode, a channel is red only when it is  
connected to a second-tier device that is being accessed  
by the other user. In addition, all channels of the accessed  
second-tier device are red.  
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Chapter 3: Introduction to the OSD Interface  
OSD Operation Keys  
When you have logged in to the system, and the OSD is displayed on the  
screen, you can use these keys to navigate through the OSD menus,  
change settings, and so on.  
To switch between menus:  
Key  
Function  
F1  
Switches to the Help menu  
F2  
Switches to the Selection Menu  
F5*  
Switches to the Administration Menu  
* Only the administrator has the permission to access the Administration  
Menu (see "System Settings" on page 42).  
To switch between pages:  
Key  
Function  
Page Up  
Switches to the previous page  
Page Down  
Home  
Switches to the next page  
Switches to the first page  
Switches to the last page  
End  
To select fields or channels:  
Key  
Function  
Tab*  
Moves forward  
Shift+Tab*  
Arrow keys  
Moves backward  
Move the highlight bar  
( ,  
,
,
)
Enter  
Confirms the selection of the field or channel  
* The key or key combination is not applicable to the Selection Menu.  
To change the values or options of the selected fields:  
Key  
Function  
Switch between available options, or adjust the  
numeric values of certain fields after the highlight  
color turns green  
Arrow keys  
( ,  
,
,
)
Enter  
Confirms the current selection or the changes you  
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Chapter 3: Introduction to the OSD Interface  
Key  
Function  
make  
Esc  
Cancels the current selection or the changes you  
make  
To exit from the menu or system:  
Key  
Function  
Esc  
Exits from the current menu or submenu  
F9  
Logs you out of the TMCAT17 system  
Others:  
Key  
Function  
F6  
Toggles the Scan function on or off  
F7  
S
Toggles the Skip function on or off  
Saves the changes you make to the current menu or  
submenu  
G
Accesses the Channel Configuration submenu of  
the second-tier devices in a two-tier system  
33  
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Chapter 4 Advanced Operation  
This chapter introduces more features about the operation of the product.  
If your TMCAT17 system is a two-tier system, make sure you follow  
these guidelines:  
All of the second-tier MCCAT switches have been programmed as the  
second-tier devices.  
If not, the operation or configuration you perform at the TMCAT17 base  
switch applies to the base switch alone instead of the whole system.  
For programming instructions, see STEP (A): Programme an MCCAT  
Switch as a Second-Tier Device (on page 87).  
Always perform the operation or configuration at the TMCAT17 base  
switch (the first tier).  
In This Chapter  
Switching the Channel Sorting................................................................35  
Cycling Through Channels......................................................................36  
Accessing Active Channels Only ............................................................36  
Sharing the Computer.............................................................................37  
Activating the Help Menu........................................................................38  
Supporting Sun Servers..........................................................................39  
Refreshing Channel Statuses .................................................................40  
34  
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Chapter 4: Advanced Operation  
Switching the Channel Sorting  
The Selection Menu is sorted by channel number by default, but you can  
sort it based on channel names.  
To switch the channel sorting:  
Press F12 when the Selection Menu is displayed.  
The Selection Menu switches from the current sorting to the other sorting.  
Sorting by channel number  
Sorting by channel name  
Tip: When the Selection Menu is sorted by channel name, you can type  
initial character(s) of the desired channel's name to quickly locate the  
names beginning with matching character(s).  
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Chapter 4: Advanced Operation  
Cycling Through Channels  
You can turn on the Scan function to have the TMCAT17 system  
automatically display the video of every computer one by one on the  
screen. If the system scans a channel port where a second-tier device is  
connected, it will scan all channels of the second-tier device first before  
proceeding with the next channels on the base switch.  
The channel status will be updated after channel scanning so you can  
perform channel scanning whenever you need to retrieve the latest  
channel status.  
Tip: You can customize the scan rate. See Changing the Scan Rate (on  
page 44) for more information.  
To turn on the Scan function:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F6. The Scan status at the bottom of the OSD turns yellow.  
3. Press Esc to quit the OSD.  
The system displays the video of each channel one by one on the screen.  
When a channel is being scanned, its channel name and number will show  
up for seconds.  
Tip: You may shorten the overall scanning time by scanning "active"  
channels only. For more information, see Accessing Active Channels  
Only (on page 36).  
To turn off the Scan function:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F6 again. The Scan status at the bottom of the OSD turns black.  
Accessing Active Channels Only  
To avoid accessing any inactive channels when scanning or manually  
selecting channels, turn on the Skip function.  
The system behaves differently with the Scan function being turned on or  
off.  
When the Scan function is ON  
The system scans active channels only by skipping all inactive  
channels. See What are Active and Inactive Channels (on page  
36  
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Chapter 4: Advanced Operation  
When the Scan function is OFF  
The system allows you to select active channels only, which are  
displayed in green on the Selection Menu.  
To turn on the Skip function:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F7. The Skip status at the bottom of the OSD turns yellow.  
3. Press Esc to quit the OSD.  
To turn off the Skip function:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F7 again. The Skip status at the bottom of the OSD turns black.  
Sharing the Computer  
The product provides two operation modes: Private and PC Share mode.  
Private mode allows only one user to access a channel at a time, but PC  
Share mode allows multiple users to access the same channel  
simultaneously.  
PC Share mode functions in one of these scenarios:  
The administrator has turned on the PC Share mode (see "Changing  
You are accessing the channels of the "second-tier" devices.  
Note: The user from the base switch always shares second-tier channels  
with the "local" user, who operates the keyboard and mouse directly  
connected to the second-tier device. This is because the PC Share mode  
is automatically applied to all second-tier devices regardless of the  
operation mode selected at the base switch.  
To share the computer:  
1. Ensure that the PC Share mode is activated or applied.  
2. Now you can share the same channel with the other user. Depending  
on the channel access sequence, you may or may not be able to  
control the computer.  
.
If you access the channel earlier than the other user—you can  
control the computer, and the other user can only view the video.  
.
If you access the channel later than the other user—the other user  
can control the computer, and you can only view the video.  
37  
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Chapter 4: Advanced Operation  
To release the computer control:  
If you are the controlling user, you can release the computer control by  
doing one of these:  
.
.
Exit from the channel by selecting another channel or logging out  
Both of you and the other user who accesses the same channel  
stop using the keyboard and mouse for 5 seconds  
After the computer control is released, any user who first generates  
the keystroke or moves the mouse gains the control of the computer.  
Note: It is normal that initial keyboard or mouse inputs are not processed  
by the computer when the computer control is being shifted to one of the  
users.  
Activating the Help Menu  
When the OSD is displayed on the screen, you can view its help at any  
time. The Help menu shows:  
OSD function keys and their brief descriptions  
Product information, including:  
.
.
.
.
Firmware version  
Hardware version  
FPGA version  
Serial number  
To access the Help menu:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F1.  
38  
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Chapter 4: Advanced Operation  
Supporting Sun Servers  
The product supports Sun servers. To connect Sun servers, you must use  
the CIM or MCUTP cable designed for Sun servers, that is, DCIM-USB G2  
or MCUTPxx-SUSB, where xx represents the cable length.  
To connect Sun servers via the MCUTPxx-SUSB cables:  
See Steps 2 to 3 in the section: Connecting the Equipment (on page  
To connect Sun servers via DCIM-USB G2:  
1. Move the slide switch on the back of the DCIM-USB G2 to the right  
side so that the character "S" is visible. "S" refers to the Sun server.  
2. Connect the DCIM-USB G2 to the Sun server.  
.
Plug the CIM's USB connector into one of available USB ports on  
the Sun server.  
.
Plug the CIM's video connector into the VGA port on the Sun  
server.  
3. Connect the Sun server to one of the channel ports on the TMCAT17  
switch via a standard Cat5 UTP cable.  
.
Plug one end of the Cat5 UTP cable into the RJ-45 port of the CIM  
being connected with the Sun server.  
.
Plug the other end of the Cat5 UTP cable into one of the channel  
ports on the TMCAT17 switch.  
Emulating Special Sun Keys  
Special Sun keys, such as the Again and Props keys, are unavailable on  
regular keyboards.  
If connecting a Sun keyboard to the TMCAT17 switch, these special Sun  
keys do NOT function when its keyboard signals pass through the User 2  
port of any switch.  
As these keys are either unavailable or do not function properly, you must  
use combination keys to emulate them.  
39  
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Chapter 4: Advanced Operation  
Combination Keys Table  
This table lists special Sun keys and corresponding combination keys.  
Sun key  
Combination keys  
Again  
Props  
Undo  
Ctrl + Alt + F2  
Ctrl + Alt + F3  
Ctrl + Alt + F4  
Front  
Ctrl + Alt + F5  
Copy  
Ctrl + Alt + F6  
Open  
Paste  
Find  
Ctrl + Alt + F7  
Ctrl + Alt + F8  
Ctrl + Alt + F9  
Cut  
Ctrl + Alt + F10  
Help  
Ctrl + Alt + F11  
Mute  
Ctrl + Alt + F12  
Compose  
Volume +  
Volume -  
Stop  
Ctrl + Alt + * (the asterisk symbol on the keypad)  
Ctrl + Alt + + (the plus symbol on the keypad)  
Ctrl + Alt + - (the minus symbol on the keypad)  
Pause/Break  
Refreshing Channel Statuses  
The TMCAT17 system does not automatically update channel statuses if  
you change the hardware configuration, such as channel swapping,  
turning on or off any computer. To get the up-to-date channel statuses, do  
one of these:  
If many channels are impacted:  
.
Power cycle the TMCAT17 system by turning it OFF and then ON,  
or  
.
Perform the Scan function until all channels are scanned at least  
once. See Cycling Through Channels (on page 36).  
40  
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Chapter 4: Advanced Operation  
If few channels are impacted, you can access impacted channels one  
by one to update their channel statuses. See Accessing a Computer  
or Channel (on page 23).  
41  
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Chapter 5 System Settings  
You can adjust the TMCAT17 system settings on the Administration Menu.  
Only the administrator has the permission to access this menu so you  
must log in using the administrator account, which comprises the following  
user name and password by default.  
User name: admin  
Password: raritan  
If your TMCAT17 system is a two-tier system, make sure you follow  
these guidelines:  
All of the second-tier MCCAT switches have been programmed as the  
second-tier devices.  
If not, the operation or configuration you perform at the TMCAT17 base  
switch applies to the base switch alone instead of the whole system.  
For programming instructions, see STEP (A): Programme an MCCAT  
Switch as a Second-Tier Device (on page 87).  
Always perform the operation or configuration at the TMCAT17 base  
switch (the first tier).  
In This Chapter  
Assigning or Modifying Channel Names.................................................43  
Changing the Scan Rate.........................................................................44  
Renaming the TMCAT17 Switch.............................................................44  
Changing Passwords..............................................................................45  
Changing the Hot Key.............................................................................46  
Changing the Operation Mode................................................................47  
Setting Up the Green Mode ....................................................................48  
Setting Up the Logoff Timeout Function .................................................49  
Hiding the Login Box...............................................................................50  
Managing User Accounts........................................................................51  
Setting Up the Channel ID Display Function ..........................................53  
Resetting System Settings......................................................................55  
42  
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Chapter 5: System Settings  
Assigning or Modifying Channel Names  
By default there are no channel names assigned to any connected devices  
on the Selection Menu. Only channel port numbers are available. It is not  
easy to identify the computers or devices without appropriate channel  
names, so you should specify a channel name for each connected  
computer or device.  
To specify or change channel names:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the third submenu, Channel Configuration. To select the  
submenu, either press 3, or press to highlight it and then press  
Enter. The Channel Configuration submenu appears.  
4. If you do not find the channel on the current page, press Page Down  
or Page Up to go to the next or previous page.  
5. Press or to highlight the channel name you want to modify, and  
press Enter. The yellow highlight color turns light blue.  
6. Type a new name up to twelve characters. The highlight color turns  
green when you type.  
7. Press Enter to confirm the new name. The highlight color turns yellow  
again.  
8. Repeat Steps 4 to 7 to modify more channel names.  
9. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Note: To name the channels of the second-tier devices in a two-tier  
system, see Setting Up the Second-Tier Channels (on page 92) for  
information.  
43  
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Chapter 5: System Settings  
Changing the Scan Rate  
When the Scan function is ON, the system scans each channel for 5  
seconds by default. You can change the scan rate of each channel. Valid  
range is 5 to 24 seconds.  
To change scan rates:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the third submenu, Channel Configuration. To select the  
submenu, either press 3, or press to highlight it and then press  
Enter. The Channel Configuration submenu appears.  
4. If you do not find the channel on the current page, press Page Down  
or Page Up to go to the next or previous page.  
5. Press or to highlight the channel whose scan rate you want to  
modify.  
6. Press Tab or  
to select the field in the Scn column, and press Enter.  
The highlight color turns green.  
7. Press any arrow key to adjust the numeric value by 1, or type two  
numeric digits. Then press Enter. The highlight color turns yellow.  
8. Repeat Steps 4 to 7 to change the scan rates for other channels.  
9. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Renaming the TMCAT17 Switch  
The default device name of each TMCAT17 switch is its model name. You  
can customize the name for better identification of the device.  
Note: The device name does not accept special characters, such as *, &,  
%, <>, and so on.  
To change the name of the TMCAT17 switch:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
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Chapter 5: System Settings  
3. Select the first submenu, System Configuration. To select the  
submenu, either press 1, or press or to highlight it and then  
press Enter.  
4. Press Tab or Shift+Tab to highlight the Device ID field, and press  
Enter. The highlight color turns green.  
5. Type the new name up to 12 characters, and press Enter. The  
highlight color turns yellow.  
6. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Note: In a two-tier system, you name the base switch by following the  
procedure in this section, but name each second-tier MCCAT switch by  
naming corresponding channels on the base switch. See Assigning or  
Modifying Channel Names (on page 43).  
Changing Passwords  
It is strongly recommended to change the default password for the security  
of your TMCAT17 system.  
The default password for the administrator account (Admin) is "raritan" (all  
lower case), and there are no passwords for any user accounts by default.  
To change passwords:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the second submenu, User Configuration. To select the  
submenu, either press 2, or press or to highlight it and then  
press Enter. The User Configuration submenu appears.  
4. Press or to highlight the user account whose password you want  
to change.  
5. Press P. The message "Enter old password" appears on the message  
bar.  
6. Type the current password, and press Enter. Note the password is  
case sensitive.  
.
If there are no passwords, press Enter or Esc.  
7. The message "Enter new password" appears on the message bar.  
Type a new password up to eight characters, and press Enter.  
45  
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Chapter 5: System Settings  
8. The message "Confirm password" appears on the message bar.  
Re-type the new password, and press Enter.  
.
When the message "Password Changed" appears on the  
message bar, the password is changed successfully.  
9. Repeat Steps 4 to 8 to change the passwords for other user accounts.  
Important: Write down your new passwords and keep them in a safe  
place. If you forget your passwords, there are no ways to retrieve them.  
You must delete that user account and re-create a new one.  
Changing the Hot Key  
You use the hot key to activate the OSD when it is not displayed on the  
screen. The default hot key is Scroll Lock. You can assign a key other than  
Scroll Lock as the hot key. Available options include Scroll Lock, Left Alt,  
Left Shift, Caps Lock, and Num Lock.  
To change the hot key setting:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the first submenu, System Configuration. To select the  
submenu, either press 1, or press or to highlight it and then  
press Enter.  
4. Press Tab or Shift+Tab to highlight the Hotkey field, and press Enter.  
The highlight color turns green.  
5. Press any arrow key to switch between available options, and press  
Enter to confirm your selection. The highlight color turns yellow.  
6. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Important: In a two-tier system, you must log in to the base switch and  
every second-tier MCCAT switch using the keyboard directly connected  
to them, to change the hot key assignment one by one.  
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Chapter 5: System Settings  
Changing the Operation Mode  
There are two operation modes in the TMCAT17 system: Private and PC  
Share modes.  
Private mode: When a user is accessing any channel, the other user  
cannot access the same channel unless the first user exits from that  
channel.  
PC Share mode: Multiple users can access the same channel  
simultaneously. Only the user who first presses any key on the  
keyboard or moves the mouse can control the computer, and the other  
user can only view the video. See Sharing the Computer (on page  
37) for more information.  
To change the operation mode:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the first submenu, System Configuration. To select the  
submenu, either press 1, or press or to highlight it and then  
press Enter.  
4. Press Tab or Shift+Tab to highlight the Operation Mode field, and  
press Enter. The highlight color turns green.  
5. Press any arrow key to switch between available options, and press  
Enter to confirm your selection. The highlight color turns yellow.  
6. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Important: Even though you have turned on the PC Share mode at the  
base switch, you CANNOT share the same channels of the second-tier  
devices with the other user who also logs in to the base switch. For more  
information, see Limitations of the Two-Tier System (on page 87).  
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Chapter 5: System Settings  
Setting Up the Green Mode  
Green Mode is the power-saving mode for the monitor. When the  
TMCAT17 system does NOT detect any keystrokes or mouse activities for  
a preset period of time after you access a channel, the system enters the  
Green Mode, and the screen becomes blank. You can turn on or off the  
function, or change the length of time for which the keyboard and mouse  
must be idle before the system enters the Green Mode.  
To turn on the Green Mode and adjust the timing:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the first submenu, System Configuration. To select the  
submenu, either press 1, or press or to highlight it and then  
press Enter.  
4. Press Tab or Shift+Tab to highlight the Green Mode field, and press  
Enter. The highlight color turns green.  
5. Press any arrow key to select the option, On, and press Enter. The  
highlight color turns yellow.  
6. Change the timing setting if necessary.  
a. Press Tab or  
to select the timing field to the right, and press  
Enter. The highlight color turns green.  
b. Press any arrow key to adjust the numeric value by 1, or type two  
numeric digits. Then press Enter. The highlight color turns yellow.  
7. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Note: When the monitor enters the power-saving mode, you can press any  
key or move the mouse to wake it up.  
To turn off the Green Mode:  
1. Select the Green Mode field by following Steps 1 to 4 described  
above.  
2. Press any arrow key to select the option, Off, and press Enter. The  
highlight color turns yellow.  
3. Press S to save the changes or Esc to quit the current menu or  
submenu.  
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Chapter 5: System Settings  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Setting Up the Logoff Timeout Function  
You can turn on the Logoff Timeout feature so when a logged-in user  
stops using the keyboard and mouse for a preset period of time, the  
TMCAT17 system automatically logs out of that user.  
To turn on the Logoff Timeout function and adjust the timing:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the first submenu, System Configuration. To select the  
submenu, either press 1, or press or to highlight it and then  
press Enter.  
4. Press Tab or Shift+Tab to highlight the Logoff Timeout field, and press  
Enter. The highlight color turns green.  
5. Press any arrow key to select the option, On, and press Enter. The  
highlight color turns yellow.  
6. Change the timing setting if necessary. The default is 5 minutes.  
a. Press Tab or  
to select the timing field to the right, and press  
Enter. The highlight color turns green.  
b. Press any arrow key to adjust the numeric value by 1, or type two  
numeric digits. Then press Enter. The highlight color turns yellow.  
7. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
To turn off the Logoff Timeout function:  
1. Select the Logoff Timeout field by following Steps 1 to 4 described  
above.  
2. Press any arrow key to select the option, Off, and press Enter. The  
highlight color turns yellow.  
3. Press S to save the changes or Esc to quit the current menu or  
submenu.  
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Chapter 5: System Settings  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Hiding the Login Box  
The Login box is continuously displayed on the screen by default. You can  
have the system automatically hide the Login box when no one makes any  
attempts to log in for a preset period of time. The function is called Login  
Blank, and it helps save the monitor's power during the idle time.  
To turn on the Login Blank function and adjust the timing:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the first submenu, System Configuration. To select the  
submenu, either press 1, or press or to highlight it and then  
press Enter.  
4. Press Tab or Shift+Tab to highlight the Login Blank field, and press  
Enter. The highlight color turns green.  
5. Press any arrow key to select the option, On, and press Enter. The  
highlight color turns yellow.  
6. Change the timing setting if necessary.  
a. Press Tab or  
to select the timing field to the right, and press  
Enter. The highlight color turns green.  
b. Press any arrow key to adjust the numeric value by 1, or type two  
numeric digits. Then press Enter. The highlight color turns yellow.  
7. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Note: When the monitor enters the power-saving mode, you can press any  
key or move the mouse to wake it up.  
To turn off the Login Blank function:  
1. Select the Login Blank field by following Steps 1 to 4 described above.  
2. Press any arrow key to select the option, Off, and press Enter. The  
highlight color turns yellow.  
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Chapter 5: System Settings  
3. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Managing User Accounts  
The product provides one administrator account and seven user accounts  
by default. They are Admin and User01 through User07. You cannot  
remove or rename the administrator account (Admin), but you can rename,  
remove or add user accounts.  
Renaming User Accounts  
You can rename existing user accounts.  
To rename a user account:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the second submenu, User Configuration. To select the  
submenu, either press 2, or press or to highlight it and then  
press Enter. The User Configuration submenu appears.  
4. Press or to highlight the user account you want to rename, and  
press Enter. The highlight color turns light blue.  
5. Type a new name up to eight characters, and press Enter. The  
highlight color turns yellow.  
6. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Adding User Accounts  
You can have up to 127 user accounts by creating new accounts.  
To add new user accounts:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
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Chapter 5: System Settings  
3. Select the second submenu, User Configuration. To select the  
submenu, either press 2, or press or to highlight it and then  
press Enter. The User Configuration submenu appears.  
4. Press Insert. The system creates a new user account with the name  
syntax—User<xx>, where <xx> is the sequential number, following  
the last existing user account.  
5. The message "Save the changes [Y/N/ESC]" appears on the  
message bar. Press Y to confirm the addition, or N or Esc to cancel  
the addition.  
6. Repeat Steps 4 to 5 to add more user accounts.  
7. Press Esc to quit the current submenu.  
The system does not assign any password to a new user account by  
default. To assign any password, see Changing Passwords (on page 45).  
To change the user name, see Renaming User Accounts (on page 51).  
Deleting User Accounts  
You can remove obsolete user accounts when necessary.  
To delete user accounts:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the second submenu, User Configuration. To select the  
submenu, either press 2, or press or to highlight it and then  
press Enter. The User Configuration submenu appears.  
4. Press or to highlight the user account you want to delete, and  
press Delete.  
5. The message "Delete this user [Y/N/ESC]" appears on the message  
bar. Press Y to confirm the deletion, or N or Esc to cancel the deletion.  
6. Repeat Steps 4 to 5 to delete more user accounts.  
7. Press Esc to quit the submenu.  
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Chapter 5: System Settings  
Setting Up the Channel ID Display Function  
Whenever you access any channel to which a computer or any  
non-KVM-switch device is connected, a line of text comprising the device  
name, channel number and name appears on the screen for seconds. The  
line is the "ID" of the accessed channel.  
Current KVM switch's name.  
Channel number.  
The text in white is the channel name.  
If no channel name has been assigned to the accessed channel,  
this part is blank.  
You can determine whether the system displays the channel ID, how long  
and even where on the screen it displays the ID by changing the OSD  
settings.  
Setting Up the ID Display Function  
To turn on the ID display function and adjust the display timing:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the first submenu, System Configuration. To select the  
submenu, either press 1, or press or to highlight it and then  
press Enter.  
4. Press Tab or Shift+Tab to highlight the ID Display field, and press  
Enter. The highlight color turns green.  
5. Press any arrow key to select the option, On, and press Enter. The  
highlight color turns yellow.  
6. Change the ID Display timing if necessary.  
a. Press Tab or  
to select the timing field to the right, and press  
Enter. The highlight color turns green.  
b. Press any arrow key to adjust the numeric value by 1, or type two  
numeric digits. Then press Enter. The highlight color turns yellow.  
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Chapter 5: System Settings  
.
To display the ID continuously on the screen, select "- -"  
(dashes).  
7. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
To turn off the ID display function:  
1. Select the ID Display field by following Steps 1 to 4 described above.  
2. Press any arrow key to select the option, Off, and press Enter. The  
highlight color turns yellow.  
3. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Adjusting the ID Display Position  
To adjust the channel ID position:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the first submenu, System Configuration. To select the  
submenu, either press 1, or press or to highlight it and then  
press Enter.  
4. Press Tab or Shift+Tab to highlight the "ID" item in the Display  
Position field, and press Enter.  
5. The sample ID bar appears on the screen.  
Now move it to the position you prefer by pressing the arrow keys.  
6. Press Enter to confirm the new position.  
7. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
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Chapter 5: System Settings  
Adjusting the OSD Menu Position  
You may move the OSD menu to the position you prefer on the screen.  
To adjust the OSD menu position:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the first submenu, System Configuration. To select the  
submenu, either press 1, or press or to highlight it and then  
press Enter.  
4. Press Tab or Shift+Tab to highlight the "Menu" item in the Display  
Position field, and press Enter. The highlight color turns green.  
5. Now move the OSD menu to the position you prefer by pressing the  
arrow keys.  
6. Press Enter to confirm the new position. The highlight color turns  
yellow.  
7. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Resetting System Settings  
You may clear current system settings and have all settings return to  
factory defaults. These settings are:  
All settings involved on the Administration Menu, including:  
.
.
.
System Configuration  
User Configuration  
Channel Configuration  
To reset system settings:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the fourth submenu, Factory Default Reset. To select the  
submenu, either press 4, or press or to highlight it and then  
press Enter.  
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Chapter 5: System Settings  
4. The message "Reset To Default [Y/N/ESC]" appears on the message  
bar. Press Y to reset the system, or N or Esc to cancel the reset.  
5. When you hear the beep sound and see the login box displayed on the  
screen, the system reset is complete.  
In a two-tier system, reset the base switch only. Do not reset the  
second-tier devices unless necessary. If you reset second-tier devices,  
ensure that you re-programme them (see "STEP (A): Programme an  
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Chapter 6 LCD Panel Operation  
You can customize visual display properties of the built-in LCD display,  
such as colors and image position, by changing the settings on the LCD  
OSD menu.  
In This Chapter  
LCD Controls  
The buttons at the bottom of the LCD panel are used to control the LCD  
display and navigate through the LCD's OSD interface.  
Button  
Function  
Turn on/off the LCD display.  
.
.
Adjacent LED turns blue when turned on.  
Adjacent LED is not lit when turned off.  
Two functions:  
.
.
Activate the LCD's OSD interface.  
Confirm the current selection when an OSD menu or  
field is highlighted.  
Two functions:  
.
.
Move the highlight on the LCD OSD menu.  
functions as a shortcut button to auto-adjust visual  
display settings without activating the LCD's OSD  
interface.  
Adjust the value or switch among available options after  
any OSD field is selected.  
Exit from current LCD OSD menu or submenu.  
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Chapter 6: LCD Panel Operation  
LCD OSD Layout  
You can view the LCD information, and adjust the visual images displayed  
and the LCD OSD properties through LCD OSD menus.  
Number Information  
Description  
OSD title  
The bar shows the LCD version, and the  
resolution and refresh rate applied to current  
video image.  
Submenu  
section  
The left column shows the OSD submenus.  
Only three submenus are available: Image,  
Geometry, and Misc.  
Setting section The right column shows the fields available  
in the selected submenu.  
Help bar  
The bar shows the buttons that work with the  
LCD OSD menu.  
OSD Submenus  
Only three submenus are enabled for TMCAT17: Image, Geometry, and  
Misc.  
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Chapter 6: LCD Panel Operation  
Image  
This submenu determines how the screen image is displayed.  
Brightness: Adjust background black level of the screen image.  
Contrast: Adjust the difference between the image background (black  
level) and the foreground (white level).  
Color Temp: The screen color is not user-configurable -- always at  
9300K.  
Red: Adjust the red color.  
Green: Adjust the green color.  
Blue: Adjust the blue color.  
Geometry  
The submenu controls geometry, clock and phase settings.  
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Chapter 6: LCD Panel Operation  
Auto Adjust: Fine tune the video signal to eliminate waviness and  
distortion. The "Auto Adjusting" message is displayed during the  
process.  
H Position: Align the screen image left or right.  
V Position: Align the screen image up or down.  
Phase: Adjust the phase setting.  
Clock: Adjust the clock setting.  
Misc  
This submenu provides other OSD or screen settings, and the reset  
function.  
Language: Select the language in which the LCD's OSD interface is  
displayed.  
OSD Position: Determine the position of the LCD OSD on the screen.  
Display Mode: Adjust the LCD display's video resolution.  
OSD Time: Set the time duration in seconds that the LCD OSD is  
visible after the last time any button of the LCD controls is pressed.  
Ratio: Adjust the screen image's ratio.  
Reset: Restore the LCD OSD settings to factory defaults.  
Changing LCD OSD Settings  
Follow this procedure to change the settings on the LCD OSD menu.  
To change the OSD settings:  
1. Press . The LCD OSD menu appears.  
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Chapter 6: LCD Panel Operation  
2. Press  
or  
to select the submenu (icon) you want, and press  
to confirm. When a submenu is selected, it is highlighted in  
orange.  
3. Press  
or  
to select the field whose value or option you want to  
change. When a field is selected, it is highlighted in blue.  
4. Press  
options.  
or  
to adjust the value or switch among available  
5. To adjust more fields on the same submenu, repeat Steps 3 to 4.  
Note: Some settings like the Display Mode field may close the LCD  
OSD menu after changing the option or value. If so, start from Step 1 if  
you want to change other LCD OSD settings.  
6. Press  
to quit the current submenu.  
7. To adjust the settings on the other submenus, repeat Steps 2 to 6.  
8. Press  
to quit the LCD OSD menu.  
Auto-Adjusting Display Settings  
Instead of customizing the LCD display settings manually, you can have  
the LCD automatically configure all visual settings according to the video  
signals it receives.  
There are two ways to perform the auto-adjustment function: the UP  
botton on the LCD control or the LCD's OSD interface.  
To auto-adjust visual display settings using a button:  
1. Ensure you have accessed a channel, and the LCD OSD menu is not  
displayed on the screen.  
2. Press  
.
A message "Auto Adjusting" is displayed on the screen, and the screen  
flickers momentarily until it finds the ideal profile.  
To auto-adjust visual display settings using the LCD OSD:  
1. Press  
. The LCD OSD menu appears.  
2. Press  
or  
or  
to select the Geometry submenu, and press  
to select the Auto Adjust field.  
to  
confirm.  
3. Press  
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Chapter 6: LCD Panel Operation  
4. Press  
confirm.  
or  
to select the option, Yes, and then press  
to  
A message "Auto Adjusting" is displayed on the screen, and the screen  
flickers momentarily until it finds the ideal profile.  
Resetting LCD OSD Settings  
You can restore all of LCD OSD settings to factory defaults at any time.  
To reset OSD settings:  
1. Press  
. The LCD OSD menu appears.  
2. Press  
or  
to select the Misc submenu, and press  
to  
confirm.  
3. Press  
or  
or  
to select the Reset field.  
4. Press  
to select the option, Yes, and then press  
to  
confirm.  
Important: You must press  
performed.  
in this step, or the reset function is not  
5. Press  
twice to quit the LCD OSD menu.  
If you change any LCD OSD settings after finishing Step 4, the later  
changes are not reset.  
Quitting the LCD OSD Menu  
The LCD OSD menu automatically disappears if there is no activity from  
the LCD control for the period of time specified in the "OSD Time" field  
(usually 8 seconds by default). You can also manually exit from the LCD  
OSD menu whenever you want.  
To exit from the OSD manually:  
Press  
once or several times until the LCD OSD menu disappears.  
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Chapter 7 Keyboard Layout Settings (for Sun  
USB MCUTP Cable)  
Different language versions of keyboards are provided for use in different  
countries. For example, the layout of a French keyboard is different from  
that of a US English keyboard. With the Sun USB MCUTP cable, you can  
change the keyboard's layout setting to match your keyboard type if you  
are not using a US English keyboard (the factory default).  
Note: The keyboard-layout change function is not applicable to USB or  
PS/2 MCIM and MCUTP cable.  
In This Chapter  
Changing Keyboard Layout Settings  
When you connect a Sun USB MCUTP cable to a Sun server and your  
keyboard is not US English (code 33), you have to change the keyboard  
layout setting by entering the keyboard setting mode.  
To change the keyboard layout setting:  
1. Highlight the channel of the desired server on the Selection Menu, and  
press Enter.  
2. Activate a text editor on the server.  
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Chapter 7: Keyboard Layout Settings (for Sun USB MCUTP Cable)  
3. Press Left Ctrl + NumLock to enter the setting mode. A message  
similar to the following appears in the text editor.  
A
B
Frequently-used keyboard layout codes  
Current keyboard layout is US English (code 33)  
4. Press the appropriate keyboard layout code, and then the last line  
shows the newly-typed code. For example, if you type the Japanese  
keyboard code 15, the last line shows the keyboard layout is 15.  
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Chapter 7: Keyboard Layout Settings (for Sun USB MCUTP Cable)  
C
Newly-changed keyboard code  
5. Press Esc to exit the setting mode.  
6. Log out of the server.  
.
If a message appears, asking whether you want to save the text  
file, you can ignore it.  
7. Log in to the server.  
Important: You must log out of the server and then log back in for the  
changed keyboard setting to be effective.  
Keyboard Layout Codes  
The keyboard setting mode displays only frequently-used keyboard layout  
codes on the screen. For other layout codes, see the table.  
Language  
Arabic  
Layout code  
Language  
Layout code  
01  
Netherlands  
18  
Belgian  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
13  
14  
15  
16  
17  
Norwegian  
Persian  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
Canadian-Bilingual  
Canadian-French  
Czech Republic  
Danish  
Poland  
Portuguese  
Russia  
Finnish  
Slovakia  
French  
Spanish  
German  
Swedish  
Greek  
Swiss/French  
Swiss/German  
Switzerland  
Taiwan  
Hebrew  
Hungary  
International (ISO)  
Italian  
Turkish  
Japan  
UK  
Korean  
USA (Default)  
Yugoslavia  
Latin American  
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Chapter 8 User Station Direct Mode  
Sometimes when you have to cope with an emergency, such as the crash  
cart operation, you may need to connect the MCCAT user station to the  
computer directly. This is called Direct Mode.  
To connect the MCCAT user station to the computer:  
1. Ensure that the MCIM or MCUTP cable remains connected to the  
computer that you want to operate. For information on connecting the  
MCIM or MCUTP cable, see Connecting the Equipment (on page  
2. Ensure that the keyboard, mouse and monitor remain connected to  
the MCCAT user station (see "Connecting a User Station  
3. Connect the computer to the MCCAT user station with a cable up to  
100 feet (30.48 meters). A cable longer than 100 feet may degrade the  
video quality.  
.
If using the MCIM:  
a. Plug one end of the Cat5 UTP cable into the RJ-45 port of the  
MCIM being connected to the computer.  
b. Plug the other end of the cable into the Cat5 Port of the user  
station.  
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Chapter 8: User Station Direct Mode  
.
If using the MCUTP cable:  
.
Plug the RJ-45 connector of the cable into the Cat5 Port of the  
user station.  
Note: If any abnormal video issues occur, power cycle the MCCAT user  
station by unplugging and re-plugging its power adapter to resolve the  
problem.  
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Chapter 9 Firmware Upgrade  
You can upgrade the firmware to benefit from the latest enhancements  
and features whenever new firmware is released on the Raritan website.  
The upgrade procedure for the TMCAT17 switch and MCCAT user station  
is the same, but the required firmware file is different. The upgrade  
process involves three steps:  
STEP (A): Download the latest firmware and upgrade utility  
STEP (B): Connect the desired device to the computer running the  
upgrade utility  
STEP (C): Launch the upgrade utility  
In This Chapter  
STEP (A): Download the Latest Firmware and Upgrade Utility  
1. Use your browser to visit Raritan website (http://www.raritan.com).  
2. Click Support > Firmware and Documentation.  
3. Locate the product name on the left pane and click it.  
4. Click the appropriate version (or model) on the right pane.  
5. Click Firmware Upgrade. The webpage showing a list of firmware  
files opens.  
.
If this is your first time to download the firmware from the Raritan  
website, the Firmware Request form opens. Fill in the form, and  
click Submit.  
6. When you see the hyperlinks or files on the right pane, click the  
appropriate one.  
7. Click Save to save the file on your computer.  
8. Specify the location where you want to save the file, and click Save.  
Wait until the download completes.  
9. Extract the file if it is a compressed file.  
10. (Optional) If the downloaded file does not include the 'release notes'  
document, locate the release notes on the Firmware and  
Documentation section, and double-click it to open or download it.  
11. Read the release notes for any necessary information.  
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Chapter 9: Firmware Upgrade  
STEP (B): Connect the Desired Device to the Computer Running the  
Upgrade Utility  
Prepare one DB9 male-to-female serial (RS-232) cable, and use it to  
connect the TMCAT17 switch or MCCAT user station to the computer  
where the upgrade utility is installed.  
Note: If you don't have the cable, contact Raritan Technical Support for  
assistance.  
1. Plug one end of the serial cable into one of the computer's serial ports.  
2. Plug the other end into the Admin port of the TMCAT17 switch or  
MCCAT user station.  
.
MCCAT User Station Connection  
.
TMCAT17 Switch Connection  
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Chapter 9: Firmware Upgrade  
STEP (C): Launch the Upgrade Utility  
The upgrade utility for TMCAT17 switch and MCCAT user station is the  
same one for Raritan Paragon devices, that is, the Paragon Update utility.  
Paragon Update utility older than 2.4.3 does not support upgrading the  
TMCAT17 switch and MCCAT user station. To ensure the success of the  
upgrade, always use the latest upgrade utility downloaded along with the  
TMCAT17 firmware.  
1. Double-click the upgrade utility—ParagonUpdate_xxx.exe, where  
xxxrepresents the version number. The Paragon Update utility  
opens.  
2. If the device that you want to upgrade is already listed in the dialog, go  
to Step 3. If not, follow this procedure to specify the device  
information:  
a. Click New to add the device information.  
b. Click the Name field and type the appropriate name for the device  
that you want to upgrade.  
c. Ensure <Default Serial> is selected in the IP address/Serial field.  
d. Click the Port field and type the appropriate number of the serial  
port. For example, if the device connects to the computer via COM  
1, type 1, if via COM 2, type 2.  
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Chapter 9: Firmware Upgrade  
e. Ensure <Default No Encryption> is selected in the Encryption Key  
field.  
f. (Optional) Click Save to save the device information so that next  
time you don't have to specify the same information again.  
3. Select the checkbox next to the device that you want to upgrade.  
4. Click Load Hex File. The Open dialog appears.  
5. Navigate to where the appropriate firmware file (*.hex) is stored,  
select it and click Open. Firmware files for different devices are  
different:  
Device  
Filename syntax  
(*.hex)  
KVM switch  
MCCAT28 or MCCAT216  
mcc2-xxx**  
TMCAT1728 or TMCAT17216 tm-mcc2-xxx**  
MCCAT user station  
MCCUST-xxx**  
**xxx represents the firmware version number.  
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Chapter 9: Firmware Upgrade  
6. (Optional) If you want to view the current hardware and firmware  
version of the device, click Check Device Information.  
a. Click Yes. The Check Device Information window opens.  
b. To quit the window, click OK.  
Note: MCCAT and TMCAT17 series belong to the same hardware  
type. The Check Device Information window always shows the  
hardware is MCCAT no matter the connected KVM switch is MCCAT  
or TMCAT17 series.  
7. Click Raritan MasterConsole to perform the upgrade.  
8. Click Yes when this message appears.  
9. A progress indicator at the bottom of the dialog displays the upgrade  
status. The upgrade may last for several minutes.  
10. The “Device Update Successful” message appears when the upgrade  
is finished successfully. Click OK.  
For more information on the Paragon Update utility, download the  
Paragon Manager User Guide from Raritan's Firmware and  
Documentation webpage  
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Appendix A Specifications  
In This Chapter  
TMCAT17 Specifications  
Generic  
TMCAT1728  
TMCAT17216  
Form factor  
1U 19" rackmountable (482.6mm),  
can be mounted in 750mm and 900mm cabinets  
Display type  
Display size  
Dimension (WxDxH)  
Weight  
Grade A+ LCD, TFT panel display  
17" (431.8mm) diagonal  
442 x 570 x 41.6 mm  
44 lb. (20 kg)  
Contrast ratio  
700:1 (typical)  
Viewing Angle  
Horizontal  
80 / 80 degrees from center  
80 / 80 degrees from center  
16.2 million  
Vertical  
Display colors  
Maximum resolution  
Brightness  
SXGA (1280 x 1024)  
300 nit  
Keyboard  
Notebook style  
Number of Keys  
Pointing device  
Color  
104/106 keys with numeric keypad  
Integrated touchpad with two-button control  
Black  
KVM  
2nd user port  
RJ-45 x 1  
Number of channel  
ports  
8
16  
Environment and others  
Operating temperature 0° to 50° C  
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Appendix A: Specifications  
Storage temperature  
Humidity  
-5° to 60° C  
5~90% RH, non-condensing  
AC, 110-240V, 50~60Hz, auto-switching  
FCC, CE, UL, RoHS  
Power  
Certification  
Supported Video Resolutions  
Note: The integrated LCD display supports the video resolution up to  
1280x1024 only, but the external monitor, which is connected to the  
TMCAT17 switch via the MCCAT user station, can support the resolution  
up to 1600x1200.  
Resolutions for the Built-in LCD Display  
Screen resolution  
Refresh rate (HZ)  
640x350  
70  
640x480  
60, 72, 75  
70  
720x400  
800x600  
60,72, 75  
60, 70,75  
60, 70, 75  
60, 75  
1024x768  
1152x864  
1280x960  
1280x1024  
60, 75  
Resolutions for the External Monitor  
Screen resolution  
Refresh rate (HZ)  
640x350  
70, 85  
640x400  
640x480  
720x400  
800x600  
1024x768  
1152x864  
1152x870  
1280x960  
85  
60, 67, 72  
70, 85  
56, 60, 70, 72, 75, 85, 100  
60, 70, 75, 85, 100  
75  
75  
60, 85  
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Appendix A: Specifications  
Screen resolution  
Refresh rate (HZ)  
1280x1024  
60, 75, 85  
1600x1200  
60  
75  
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Appendix B Cable Length Limitations  
You should limit the Cat5 cable length between TMCAT17 system  
components and connected computers for keeping optimal video quality.  
This section lists the maximum cable length or distance supported in  
different scenarios.  
In This Chapter  
Maximum Distance for User Station Direct Mode ...................................77  
Maximum Distance between Users and TMCAT17 Switches  
The cable length or distance between the MCCAT user station and  
TMCAT17 switch cannot exceed 100 feet.  
Supported length  
X= up to 100 feet (30.48 meters)  
Maximum Distance between Users and Computers  
Maximum cable length or distance between users and computers varies  
depending on video resolutions.  
Resolution  
1280x1024 or below X*+Y= up to 150 feet (45.72 meters)  
1600x1200  
X*+Y= up to 100 feet (30.48 meters)  
Supported length  
* X can be up to 100 feet. See Maximum Distance between Users and  
TMCAT17 Switches (on page 76).  
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Appendix B: Cable Length Limitations  
Maximum Distance for User Station Direct Mode  
When you connect the MCCAT user station to a computer directly, that is,  
the Direct Mode, you should also limit the cable length for video quality.  
For information on the Direct Mode, see User Station Direct Mode (on  
page 66).  
Supported length  
X= up to 100 feet (30.48 meters)  
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Appendix C Compatibility with Other Raritan  
Products  
TMCAT1728 and TMCAT17216 switches can work in conjunction with  
other Raritan devices, including:  
Analog KVM switches, such as MCCAT18 and MCCAT116  
Most of Paragon, Dominion and Serial CIMs.  
Paragon II enhanced user station -- P2-EUST  
Digital KVM switches, that is, Dominion KX II  
In This Chapter  
Analog KVM Switches.............................................................................78  
Digital KVM Switches..............................................................................78  
Compatible CIMs.....................................................................................80  
P2-EUST User Station............................................................................83  
Analog KVM Switches  
The TMCAT17 switch can work with any MCCAT KVM switches to form a  
two-tier system, including:  
MCCAT18  
MCCAT116  
MCCAT28  
MCCAT216  
In the two-tier system, the TMCAT17 switch must function as the base tier,  
that is, the base switch. See Two-Tier System (on page 85) for more  
information.  
User documentation for MCCAT switches can be downloaded from  
Raritan website's Firmware and Documentation section  
Digital KVM Switches  
The TMCAT17 switch is compatible with all of Raritan's Dominion KX II  
KVM switches except for Dominion KX II-101. Instead of connecting a  
VGA monitor, mouse and keyboard to the Dominion KX II device for local  
access and configuration, you can connect a TMCAT17 switch to it.  
To connect Dominion KX II to the TMCAT17 switch:  
1. Connect an MCIM or any CIM compatible with the TMCAT17 switch to  
the Dominion KX II device.  
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Appendix C: Compatibility with Other Raritan Products  
.
Plug the MCIM or CIM's VGA and PS/2 or USB connectors into the  
appropriate ports labeled LOCAL USER on the Dominion KX II  
device.  
Note: For a list of CIMs compatible with TMCAT17, see Compatible  
CIMs (on page 80).  
2. Connect the Dominion KX II device to the TMCAT17 switch via a Cat5  
UTP cable.  
a. Plug one end of the Cat5 UTP cable into the RJ-45 port on the  
MCIM or CIM connected to Dominion KX II.  
b. Plug the other end of the cable into one of available channel ports  
on the TMCAT17 switch.  
3. Repeat Steps 1 to 2 if you want to connect more Dominion KX II  
devices.  
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Appendix C: Compatibility with Other Raritan Products  
Then you can access the Dominion KX II device as well as the servers  
connected to it by selecting the channel where the Dominion KX II is  
connected on the TMCAT17's Selection Menu. To access Dominion KX II,  
you must log in twice -- the first time to the TMCAT17 switch, and then to  
the Dominion KX II device.  
Note: The Dominion KX II integration is NOT considered a two-tier system,  
so choose "CPU" as the type of the Dominion KX II device.  
For information on Dominion KX II, see the Dominion KX II User Guide,  
which can be downloaded from Raritan website's Firmware and  
Documentation section  
Compatible CIMs  
In addition to MCIM-PS2 and MCIM-USB, the TMCAT17 switch is also  
compatible with other Raritan Computer Interface Modules (CIMs). See  
the table in this section for information.  
The way to connect these CIMs is the same as the way to connect MCIMs.  
See Connecting the Equipment (on page 14) for how to connect an  
MCIM.  
CIM  
Connector type  
P2CIM-APS2  
PS/2 and HD15 (video) connectors  
P2CIM-AUSB  
DCIM-PS2  
USB and HD15 (video) connectors  
PS/2 and HD15 (video) connectors  
USB and HD15 (video) connectors  
USB and HD15 (video) connectors  
RS-232 (serial) and USB connectors  
RS-232 (serial) and USB connectors  
DCIM-USB  
DCIM-USB G2 *  
P2CIM-SER  
P2CIM-SER-EU  
* When connecting a DCIM-USB G2 to the computer, ensure the slide  
switch on the back of the CIM is moved to P for PC-based servers or  
moved to S for SUN servers.  
Note: Although the TMCAT17 switch supports the use of P2CIM-APS2, it  
does NOT support the Pinnacle FastAction keyboard that P2CIM-APS2  
supports.  
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Appendix C: Compatibility with Other Raritan Products  
Connecting a Serial Device via the Serial CIM  
To connect an ASCII serial device, LAN/WAN component or a computer  
through an RS-232 serial port to the TMCAT17 system, use one of  
Raritan's serial CIMs: P2CIM-SER or P2CIM-SER-EU. These CIMs can  
emulate an ASCII terminal and convert the serial data from the ASCII  
device to VGA video (800x600x60) and PS/2 keyboard signals. With this  
conversion, you can access and operate any ASCII serial device  
connected to the system.  
Here are some useful features of the serial CIMs:  
Interoperates with an ASCII device in the On Line Mode as if the  
device were connected to a text terminal  
Edits, copies, marks, and resends data to the ASCII serial device or  
computer in the Buffer Edit Mode  
Maintains eight pages of data in a circular buffer  
Provides 12 programmable keys for frequently-used character strings  
or commands  
Note: The P2CIM-SER and P2CIM-SER-EU are functionally identical. The  
only difference between the two is that the P2CIM-SER-EU supports a  
wider variety of non-English language keyboards and character sets.  
DB9 connector  
USB connector  
RJ-45 connector  
The installation of P2CIM-SER or P2CIM-SER-EU is quite easy.  
To install a Serial CIM:  
1. Connect the CIM to a serial port on the serial device or computer,  
using its serial DB9 connector.  
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Appendix C: Compatibility with Other Raritan Products  
2. Connect the CIM to the KVM switch, using a standard Cat5 UTP  
cable.  
3. Plug the CIM's USB connector into a powered USB port, or into a  
separately available Raritan PWR-SER-4 power adapter, to obtain  
power.  
For detailed information on the CIMs, see Paragon and Dominion KX  
Serial Device CIM User Guide, which is downloadable from the Raritan  
To download the Paragon and Dominion KX Serial Device CIM  
User Guide:  
1. Use your browser to visit Raritan's Firmware and Documentation  
section  
2. On the left pane, click Paragon II > Other Support Files.  
3. On the right pane, click P2CIM-SER User Guide.  
4. Click Paragon II CIM Serial User Guide to open it.  
5. (Optional) You can save it on your computer by clicking the Save icon.  
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Appendix C: Compatibility with Other Raritan Products  
P2-EUST User Station  
The TMCAT1728 and TMCAT17216 switches are compatible with the  
Paragon II enhanced user station (P2-EUST) with the firmware version  
3F0 or earlier. If you have this device, you can use it in place of the  
MCCAT user station. Moreover, P2-EUST enables the user to be located  
at a distance up to 750 feet from the TMCAT17 switch. See Supported  
Maximum Cable Length (on page 84) for more information.  
Note: If your P2-EUST's firmware is higher than 3F0, you must downgrade  
the device to 3F0 or earlier versions for compatibility with  
TMCAT1728/216 switches. For more information on P2-EUST, see the  
Paragon II User Guide, which can be downloaded from the Raritan  
website's Firmware and Documentation section  
To connect the P2-EUST user station to the TMCAT17 switch:  
1. Connect the PS/2 or USB keyboard and mouse to the user station.  
2. Connect the VGA monitor to the user station.  
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Appendix C: Compatibility with Other Raritan Products  
3. Connect the user station to the KVM switch via a standard Cat5 UTP  
cable.  
4. Connect the power cord to the user station.  
5. Turn on the user station and the monitor.  
Note: Although the TMCAT17 switch supports the P2-EUST device, it  
does not support the Automatic Skew Compensation feature that is  
implemented with the P2-EUST device.  
Supported Maximum Cable Length  
The total cable length or distance between the P2-EUST user station and  
the computer can be up to 750 feet (228.6 meters).  
Supported cable length  
X= up to 750 feet (228.6 meters)  
Y= up to 100 feet (30.48 meters) at 1600x1200, or up to 150 feet  
(45.72 meters) at 1280x1024 or below  
84  
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Appendix D Two-Tier System  
You can connect multiple MCCAT switches to organize a two-tier system,  
expanding the number of available channels. Different models can be  
mixed in the system. If the system completely comprises the  
16-channel-port models, the number of connected computers can be  
expanded up to 256 computers.  
Note: User documentation for MCCAT switches can be downloaded from  
Raritan website's Firmware and Documentation section  
In This Chapter  
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Appendix D: Two-Tier System  
Overview  
When you connect one MCCAT switch or more to a TMCAT17 switch, you  
are organizing a "two-tier" system.  
All MCCAT switches connected to the same TMCAT17 switch are the  
SECOND-TIER devices, and the TMCAT17 switch that connects these  
second-tier devices is the "base switch," belonging to the FIRST TIER.  
You can connect computers to any channel ports available in the system,  
including channel ports on the base switch.  
Note: In a two-tier system, all front panel buttons on the second-tier  
MCCAT switches are automatically disabled.  
Computers  
Cat5 UTP cables  
Second-tier MCCAT switches  
TMCAT17 base switch (the first tier)  
Input/output devices (keyboard, mouse, and monitor)  
86  
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Appendix D: Two-Tier System  
Limitations of the Two-Tier System  
The two-tier system has several limitations.  
There is only one path (Cat5 UTP cable) between the base switch and  
each second-tier device. When a user from the base switch is  
accessing any channel of a second-tier device, there are no other  
paths left for the other user from the base switch to access the same  
second-tier device's channels.  
The user from the base switch always shares second-tier channels  
with the "local" user, who operates the keyboard and mouse directly  
connected to the second-tier device. This is because the PC Share  
mode is automatically applied to all second-tier devices regardless of  
the operation mode selected at the base switch.  
If you operate the input/output devices (keyboard, mouse and monitor)  
connected directly to a second-tier device, you only gain access to the  
channels of that specific second-tier device.  
Establishing a Two-Tier System  
Basically, there are four major steps to establish a two-tier system:  
STEP (A): Programme an MCCAT switch as a second-tier device  
STEP (B): Connect the second-tier MCCAT switch to the base switch  
STEP (C): Specify the type of the second-tier device on the OSD  
STEP (D): Connect computers to the TMCAT17 system  
Note: The major steps are applicable to both of "one-user" and "two-user"  
MCCAT switches. The only difference is that a "one-user" MCCAT switch  
does not have the User 2 port so the way to connect it is different from the  
way to connect a "two-user" MCCAT switch. For instructions on  
connecting "one-user" MCCAT switches, see How to Connect  
MCCAT18/116 Switches to the Base Switch (on page 91).  
STEP (A): Programme an MCCAT Switch as a Second-Tier Device  
Each MCCAT switch is programmed as a base switch by default. To  
establish a two-tier system, you must change the default programming of  
the MCCAT switches that you want to set as the second-tier devices.  
To programme the MCCAT switch as a second-tier device:  
1. Turn OFF the MCCAT switch.  
2. Press and hold down the channel number 2 button on the front panel,  
and turn ON the MCCAT switch simultaneously.  
3. Continue holding down the channel number 2 button until you hear the  
beep sound.  
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Appendix D: Two-Tier System  
.
The TIER LED will be lit continuously, indicating that the MCCAT  
switch has been programmed as a second-tier device.  
4. Repeat Steps 1 to 3 to change the programming of more MCCAT  
switches.  
Note: To programme a second-tier device back as the base switch, follow  
the same procedure in this section but press the channel number 1 button  
instead. When the TIER LED's light is off, the device is programmed back  
as a base switch.  
STEP (B): Connect the Second-Tier MCCAT Switch to the Base  
Switch  
Connect MCCAT switches that have been programmed as second-tier  
devices to the TMCAT17 base switch. You can mix different MCCAT  
models in the system.  
Note: This section describes the connection of "two-user" MCCAT  
switches only. To connect "one-user" MCCAT switches, see How to  
Connect MCCAT18/116 Switches to the Base Switch (on page 91).  
To cascade KVM switches:  
1. Turn OFF all MCCAT switches and the base switch.  
2. Connect the second-tier MCCAT switch to the base switch via a Cat5  
UTP cable.  
a. Plug one end of the Cat5 UTP cable into the User 2 port on the  
second-tier MCCAT switch.  
b. Plug the other end of the Cat5 UTP cable into one of the channel  
ports on the base switch.  
Tip: You can also connect "one-user" MCCAT switches to the base  
switch. See How to Connect MCCAT18/116 Switches to the Base  
Switch (on page 91) in the User Guide.  
3. Repeat previous step(s) to connect other second-tier MCCAT  
switches to the base switch.  
88  
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Appendix D: Two-Tier System  
4. Turn ON all second-tier devices.  
5. After hearing the beep sound from the second-tier devices, turn ON  
the base switch.  
Important: Make sure you turn on second-tier devices before turning on  
the base switch so that the base switch downloads up-to-date channel  
data from second-tier devices.  
STEP (C): Specify the Type of the Second-Tier Device on the OSD  
The TMCAT17 base switch cannot detect which types of devices are  
connected to the channel ports. You must specify the types properly on  
the Channel Configuration submenu. Otherwise, there are problems  
accessing the channels on the second-tier devices.  
The table lists supported devices.  
OSD option Device type  
CPU  
Computer or any non-KVM-switch  
device, such as a router  
CAT18  
CAT116  
CAT28  
CAT216  
MCCAT18 switch  
MCCAT116 switch  
MCCAT28 switch  
MCCAT216 switch  
To specify the device type:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the third submenu, Channel Configuration. To select the  
submenu, either press 3, or press to highlight it and then press  
Enter. The Channel Configuration submenu appears.  
4. Press or to highlight the channel whose device type you want to  
change.  
5. Press Tab or  
to select the field in the Device column, and press  
Enter. The highlight color turns green.  
6. Press any arrow key to switch between available options, and press  
Enter to confirm your selection. The highlight color turns yellow.  
7. Repeat Steps 4 to 6 until you specify correct device types for all  
second-tier devices.  
8. Press S to save the changes or Esc to quit the current menu or  
submenu.  
89  
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Appendix D: Two-Tier System  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
STEP (D): Connect Computers to the TMCAT17 System  
You can connect computers to available channel ports of any KVM switch  
in the system, including channel ports on the base switch and second-tier  
devices. See Steps 1 to 4 of Connecting the Equipment (on page 14) for  
instructions on connecting computers.  
MCIMs and MCUTP cables are mutually exclusive for making computer  
connections to a second-tier MCCAT28/216 switch. If both types are  
used to connect computers to a second-tier switch, video or OSD  
issues may occur.  
One-User MCCAT Switches  
You can connect "one-user" MCCAT switches to a TMCAT1728 or  
TMCAT17216 base switch for organizing a two-tier system.  
Follow the major steps described in Establishing a Two-Tier System (on  
page 87) to install "one-user" MCCAT switches as second-tier devices.  
The only difference is that a "one-user" MCCAT switch does not have the  
User 2 port so the way to connect it is different from the way to connect a  
"two-user" MCCAT switch. For instructions on connecting "one-user"  
MCCAT switches, see How to Connect MCCAT18/116 Switches to the  
Base Switch (on page 91).  
MCUTP cables are compatible with two-user MCCAT switches, but  
incompatible with "one-user" MCCAT switches so you must use MCIMs  
to connect computers to "one-user" MCCAT switches.  
90  
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Appendix D: Two-Tier System  
How to Connect MCCAT18/116 Switches to the Base Switch  
A "one-user" MCCAT switch requires one MCIM-PS2 for connecting to the  
base switch.  
Do NOT use MCUTP cables or any CIM other than MCIM-PS2 to  
connect "one-user" MCCAT switches to the base switch.  
To connect "one-user" MCCAT switches to the base switch:  
1. Turn OFF all MCCAT switches.  
2. Connect one MCIM-PS2 to the MCCAT18 or MCCAT116 switch that  
has been programmed as a second-tier device:  
a. Plug the MCIM's PS/2 keyboard connector into the PS/2 keyboard  
port on the second-tier MCCAT switch.  
b. Plug the MCIM's PS/2 mouse connector into the PS/2 mouse port  
on the second-tier MCCAT switch.  
c. Plug the MCIM's video connector into the VGA port on the  
second-tier MCCAT switch.  
3. Connect the second-tier MCCAT switch to the first-tier switch (base  
switch) via a Cat5 UTP cable.  
a. Plug one end of the Cat5 UTP cable into the RJ-45 port of the  
MCIM being connected with the second-tier MCCAT switch.  
91  
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Appendix D: Two-Tier System  
b. Plug the other end of the Cat5 UTP cable into one of the channel  
ports on the base switch.  
4. Repeat previous step(s) to connect other second-tier MCCAT  
switches to the base switch.  
5. Turn ON all second-tier devices.  
6. After hearing the beep sound from the second-tier devices, turn ON  
the base switch.  
Important: Make sure you turn on second-tier devices before turning on  
the base switch so that the base switch downloads up-to-date channel  
data from second-tier devices.  
Setting Up the Second-Tier Channels  
If you want to name or rename the channels of the second-tier MCCAT  
switches, or change their scan rates, you must trigger the Channel  
Configuration submenu of second-tier devices.  
To activate the Channel Configuration submenu of the  
second-tier devices:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F5. The Administration Menu appears.  
3. Select the third submenu, Channel Configuration. To select the  
submenu, either press 3, or press to highlight it and then press  
Enter. The Channel Configuration submenu appears.  
92  
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Appendix D: Two-Tier System  
4. If you do not find the channel on the current page, press Page Down  
or Page Up to go to the next or previous page.  
5. Press or to highlight the channel where a second-tier MCCAT  
switch is connected, and press G. The Channel Configuration  
submenu of the selected second-tier device appears.  
6. Now you can change the channel settings of the second-tier device.  
.
To change the channel names, see Assigning or Modifying  
Channel Names (on page 43).  
.
To change the scan rates, see Changing the Scan Rate (on page  
7. Press S to save the changes or Esc to quit the current menu or  
submenu.  
.
If pressing S, then you can press Esc to return to the Channel  
Configuration submenu of the base switch.  
.
If pressing Esc, the message “Save the changes [Y/N/ESC]”  
appears on the message bar. Press Y to save the changes, N to  
abort the changes, or Esc to return to the current menu or  
submenu.  
Note: The second-tier channel names that you specify after logging in to  
the base switch are saved in the database of the base switch, not on each  
second-tier device. Therefore, these channel names are unavailable when  
you access the second-tier device by using the keyboard and mouse  
directly connected to it.  
Accessing the Second-Tier Channels  
The two-tier system automatically disables all front panel buttons on the  
second-tier devices so the only method to access the second-tier  
channels is the OSD. If you have properly established the two-tier system,  
you should be able to see the second-tier channels on the base switch's  
OSD.  
To access the second-tier channels:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press or to highlight the channel where the second-tier device is  
connected. A channel connected to a second-tier device shows  
dashes (- -) in the Scn column.  
Tip: You can press the corresponding number shown in the No  
column for that channel to quickly highlight it.  
3. Press Enter. The Selection Menu lists the channels of the selected  
second-tier device.  
93  
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Appendix D: Two-Tier System  
4. If you do not find the channel on the current page, press Page Down  
or Page Up to go to the next or previous page.  
5. Press or to highlight the channel you want.  
6. Press Enter.  
The video of the accessed computer appears on the screen. You can  
control the computer with the keyboard and mouse.  
Returning to the Base Switch's OSD  
After finishing your tasks with the second-tier computers, you can return to  
the Selection Menu of the TMCAT17 base switch for dealing with the  
computers connected to the base switch or accessing another second-tier  
device.  
To return to the Selection Menu of the base switch:  
1. If you do not see the OSD on the screen, press the hot key twice  
QUICKLY to activate it. The default hot key is Scroll Lock.  
2. Press F2 if the current OSD menu is not the Selection Menu.  
3. Press Esc. Now the Selection Menu lists the channels of the base  
switch, with the base switch's name displayed on the top-left corner.  
94  
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Appendix E Ground Screw  
If you want to prevent any electrical shock, you can use the ground screw  
on the rear panel to provide a safe electrical path to the ground.  
To prevent any potential shock hazard:  
Connect the ground screw to a wiring system or wiring device.  
95  
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Appendix F Resetting to Factory Defaults  
You can reset the TMCAT17 device to restore all settings to factory  
defaults.  
In This Chapter  
Resetting the TMCAT17 device  
The reset button on the rear panel allows you to reset the TMCAT17  
device.  
To reset to factory defaults:  
1. Press and hold down the reset button using a pointed tool, such as a  
pen.  
2. Power cycle the TMCAT17 device by turing it OFF and back ON.  
3. Release the reset button after the TMCAT17 device is powered ON  
and the Login box appears on the screen.  
Default Settings  
Field or function  
Factory default  
Administrator password  
raritan (all lower case)  
User passwords  
Scan rate  
No passwords for any user account (User01~User07)  
5 seconds per channel  
Private  
Operation Mode  
ID Display  
On  
.
Timing  
3 seconds  
Off  
Green Mode  
.
Timing  
5 minutes  
Scroll Lock  
Hotkey  
96  
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Appendix F: Resetting to Factory Defaults  
Field or function  
Factory default  
Login Blank  
Off  
.
Timing  
Logoff Timeout  
Timing  
5 minutes  
On  
.
5 minutes  
97  
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Appendix G Troubleshooting  
Problem  
Solution  
Check the power cord.  
No power  
Make sure the power switch is turned ON.  
Check the cable connection from the computer to the TMCAT17  
switch.  
Check the CIM's video connection to the computer.  
No video display for one  
or all computers  
Check the monitor and computer connected to the TMCAT17  
switch: Turn off the TMCAT17 switch and computers. Connect the  
monitor to the computer directly, boot the computer, and make sure  
the monitor has the proper display. If it does not, the problem is  
either with your computer, or the monitor is not compatible with your  
computer. If it does display, continue the troubleshooting below.  
The monitor probably does not match the video outputs. If the  
monitor is a single mode type VGA, all computers must have the  
same type of video output.  
The monitor cannot  
correctly display the  
video output from some  
of the computers  
(Note: this problem occurs most often with some IBM PS/2s and  
IBM 63xx, 85xx, and 95xx monitors.) The intelligent type display  
card outputs video signals based on the monitor ID-pin setting in the  
connector of the monitor cable. If the ID-pin setting is incorrect, the  
monitor connected to the TMCAT17 switch may have no display,  
become monochrome instead of color, or become unstable. If this is  
the case, you will need to provide a proper ID-pattern to the display  
card. Call Raritan Technical Support (see the last page) for help if  
necessary.  
Make sure the keyboard is connected firmly to the TMCAT17 switch.  
Disconnect and reconnect the keyboard.  
All computers powered  
up without keyboard  
error, but the keyboard  
connected to the  
TMCAT17 switch has no  
control (cannot input to  
any computer)  
Replace the keyboard. (The TMCAT17 switch allows hot  
re-connection of the keyboard.)  
In a two-tier configuration, check that the TMCAT17 switch with the  
keyboard connected is the first tier.  
The CIM's keyboard cable to the computer is loose. Secure the  
connection and turn on the computer again.  
Repeated “KB ERROR"  
at power-up of computer  
If the problem occurs after the TMCAT17 switch has been installed  
for a period of time, and occurs on computers that have previously  
worked with the TMCAT17 switch, then some components are out of  
order. Verify that the computer works with the keyboard when  
connected directly. Then contact your dealer or Raritan for help.  
The most likely cause of the problem is either a voltage "spike"  
(increase) or a "brown out" (decrease) in the power supply, which  
would cause the microprocessors in the TMCAT17 switch to  
malfunction. A short-term solution to the problem is to try to recover  
After a period of  
trouble-free operation,  
the keyboard connected  
to the TMCAT17 switch  
98  
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Appendix G: Troubleshooting  
Problem  
Solution  
operation by turning the TMCAT17 switch off and on. Then, if  
locks (unable to input  
keystrokes) when a  
particular computer is  
selected, but works  
normally when other  
computers are selected  
necessary, restart all computers. The long-term method of avoiding  
this problem is to power the TMCAT17 switch from a UPS.  
Check the keyboard connection.  
The CIM's mouse cable to the computer is loose. Secure the  
connection and turn on the computer again.  
Repeated "MOUSE  
INSTALLATION  
FAILURE" at power-up  
of computer  
If the problem only occurs to new computers which are just added to  
the system, the firmware in the KVM (TMCAT17 internal mouse  
emulator) may need to be upgraded to a later version to be  
compatible with newer computers. Contact your dealer or Raritan for  
help.  
Try to identify if the problem is originating from the computer by  
reconnecting the computer to a different channel with a different  
cable. Then turn on the computer. If the problem is not with the cable  
or with a specific channel, connect the mouse directly to the  
computer. If the problem persists, then the computer's mouse port is  
out of order. Otherwise, contact your dealer or Raritan for help.  
After a period of  
trouble-free operation,  
the mouse connected to  
the TMCAT17 switch  
locks (unable to control  
mouse functions) when  
a particular computer is  
selected, but works  
If the problem occurs after the TMCAT17 switch has been installed  
for a period of time, and occurs to computers that have previously  
worked with the TMCAT17 switch, then some components are out of  
order. Contact your dealer or Raritan Technical Support for help.  
normally when other  
computers are selected  
PS/2 keyboard or  
mouse does not work  
You may have connected USB keyboard or mouse to the MCCAT  
device. Keep only one set of keyboard and mouse connected to the  
MCCAT device, and disconnect the other set.  
Device does not operate Replace the keyboard. OSD interface works with regular PS/2, USB, or  
in the OSD interface  
extended AT style keyboards.  
The monitor cannot  
properly display the  
video output in the  
Direct mode  
Power cycle the MCCAT user station by unplugging and re-plugging its  
power cord.  
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Index  
A
E
Accessing a Computer or Channel • 23, 41  
Accessing Active Channels Only • 36  
Accessing the Second-Tier Channels • 93  
Activating the Help Menu • 38  
Activating the OSD • 29  
Emulating Special Sun Keys • 39  
Establishing a Two-Tier System • 87, 90  
F
Firmware Upgrade • 68  
Front View • 7, 8  
Active Channels • 30  
Adding User Accounts • 51  
Adjusting the ID Display Position • 54  
Adjusting the OSD Menu Position • 55  
Advanced Operation • 34  
Analog KVM Switches • 78  
Assigning or Modifying Channel Names • 43,  
45, 93  
G
Geometry • 59  
Ground Screw • 95  
H
Auto-Adjusting Display Settings • 61  
Hiding the Login Box • 50  
How to Connect MCCAT18/116 Switches to  
the Base Switch • 87, 88, 90, 91  
B
Before Installation • 10  
I
C
Image • 59  
Cable Length Limitations • 76  
Inactive Channels • 31  
Installing a Basic System • 14  
Introduction • 1  
Changing Keyboard Layout Settings • 63  
Changing LCD OSD Settings • 60  
Changing Passwords • 22, 45, 52  
Changing the Hot Key • 29, 46  
Changing the Operation Mode • 37, 47  
Changing the Scan Rate • 36, 44, 93  
Channel Colors • 30  
Channel Colors and Statuses • 31  
Closing TMCAT17 • 24  
Combination Keys Table • 40  
Introduction to the OSD Interface • 26  
K
Keyboard Layout Codes • 65  
Keyboard Layout Settings (for Sun USB  
MCUTP Cable) • 63  
Compatibility with Other Raritan Products • 78  
Compatible CIMs • 79, 80  
L
Connecting a Serial Device via the Serial CIM •  
81  
Connecting a User Station (Optional) • 17, 66  
Connecting the Equipment • 14, 39, 66, 80, 90  
Cycling Through Channels • 36, 40  
LCD Controls • 57  
LCD OSD Layout • 58  
LCD Panel Operation • 57  
Limitations of the Two-Tier System • 47, 87  
Login • 21  
Login Box • 26  
Logout • 24  
D
Deactivating the OSD • 29  
Default Settings • 96  
M
Deleting User Accounts • 52  
Digital KVM Switches • 78  
Managing User Accounts • 51  
101  
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Index  
Maximum Distance between Users and  
Computers • 76  
Maximum Distance between Users and  
TMCAT17 Switches • 76  
S
Selection Menu • 24, 28  
Setting Up the Channel ID Display Function •  
53  
Maximum Distance for User Station Direct  
Mode • 77  
Setting Up the Green Mode • 48  
Setting Up the ID Display Function • 53  
Setting Up the Logoff Timeout Function • 49  
Setting Up the Second-Tier Channels • 43, 92  
Sharing the Computer • 37, 47  
Specifications • 73  
MCCAT Computer Interface Module (MCIM) • 2  
MCCAT User Station • 2, 6, 8  
MCCAT User Station (Optional) • 6  
MCUTP Cable • 2  
Misc • 60  
STEP (A)  
O
Download the Latest Firmware and  
Upgrade Utility • 68  
Programme an MCCAT Switch as a  
Second-Tier Device • 34, 42, 56, 87  
STEP (B)  
One-User MCCAT Switches • 90  
Opening TMCAT17 • 20  
OSD Layout • 26  
OSD Menu • 27  
OSD Operation Keys • 32  
OSD Submenus • 58  
Overview • 86  
Connect the Desired Device to the  
Computer Running the Upgrade Utility •  
69  
Connect the Second-Tier MCCAT Switch to  
the Base Switch • 88  
STEP (C)  
P
P2-EUST User Station • 17, 19, 83  
Package Contents • 6  
Preparing Requisite Items • 14  
Product Features • 5  
Product Overview • 1  
Product Photos • 3  
Launch the Upgrade Utility • 70  
Specify the Type of the Second-Tier Device  
on the OSD • 89  
STEP (D)  
Connect Computers to the TMCAT17  
System • 90  
Structure Diagrams • 6  
Q
Supported Maximum Cable Length • 83, 84  
Supported Video Resolutions • 74  
Supporting Sun Servers • 16, 39  
Switching the Channel Sorting • 28, 35  
System Settings • 32, 42  
Quick Start • 10  
Quitting the LCD OSD Menu • 62  
R
T
Rackmount Installation • 11  
Rackmount Kit • 11  
Rack-Mounting the TMCAT17 Device • 12  
Rear View • 7, 8  
TMCAT17 Specifications • 73  
TMCAT17 Switch • 1, 5, 6, 7  
Troubleshooting • 98  
Refreshing Channel Statuses • 30, 40  
Renaming the TMCAT17 Switch • 26, 44  
Renaming User Accounts • 51, 52  
Resetting LCD OSD Settings • 62  
Resetting System Settings • 55  
Resetting the TMCAT17 device • 96  
Resetting to Factory Defaults • 96  
Resolutions for the Built-in LCD Display • 74  
Resolutions for the External Monitor • 74  
Returning to the Base Switch's OSD • 94  
Two-Tier System • 78, 85  
U
User Station Direct Mode • 8, 66, 77  
Using the TMCAT17 Switch • 20  
V
Variations of Highlight Colors • 29  
102  
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Index  
W
What are Active and Inactive Channels • 5, 30,  
36  
103  
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U.S./Canada/Latin America  
Monday - Friday  
Europe  
8 a.m. - 6 p.m. ET  
Europe  
Phone: 800-724-8090 or 732-764-8886  
For CommandCenter NOC: Press 6, then Press 1  
For CommandCenter Secure Gateway: Press 6, then Press 2  
Fax: 732-764-8887  
Email for CommandCenter NOC: [email protected]  
Email for all other products: [email protected]  
Monday - Friday  
8:30 a.m. - 5 p.m. GMT+1 CET  
Phone: +31-10-2844040  
United Kingdom  
Monday - Friday  
8:30 a.m. to 5 p.m. GMT  
Phone +44(0)20-7090-1390  
China  
Beijing  
France  
Monday - Friday  
Monday - Friday  
9 a.m. - 6 p.m. local time  
Phone: +86-10-88091890  
8:30 a.m. - 5 p.m. GMT+1 CET  
Phone: +33-1-47-56-20-39  
Shanghai  
Germany  
Monday - Friday  
Monday - Friday  
9 a.m. - 6 p.m. local time  
Phone: +86-21-5425-2499  
8:30 a.m. - 5:30 p.m. GMT+1 CET  
Phone: +49-20-17-47-98-0  
GuangZhou  
Monday - Friday  
9 a.m. - 6 p.m. local time  
Phone: +86-20-8755-5561  
Melbourne, Australia  
Monday - Friday  
9:00 a.m. - 6 p.m. local time  
Phone: +61-3-9866-6887  
India  
Monday - Friday  
Taiwan  
Monday - Friday  
9 a.m. - 6 p.m. local time  
Phone: +91-124-410-7881  
9 a.m. - 6 p.m. GMT -5 Standard -4 Daylight  
Phone: +886-2-8919-1333  
Japan  
Monday - Friday  
9:30 a.m. - 5:30 p.m. local time  
Phone: +81-3-3523-5991  
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