4-Line System Speakerphone
with Caller ID and Headset Jack
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You must not connect your phone to:
• coin-operated systems
Also, the phone company can make changes
to its lines, equipment, operations, or proce-
dures that could affect the operation of this
telephone. The telephone company notifies
you of these changes in advance, so you can
take the necessary steps to prevent interrup-
tion of your telephone service.
• party-line systems
• most electronic key phone systems
This phone complies with the limits for a
Class B device as specified in Part 15 of the
FCC Rules. These limits provide reasonable
protection in a residential area. However,
your phone might cause TV or radio interfer-
ence even when it is operating properly. To
eliminate interference, you can try one or
more of the following corrective measures.
LIGHTNING
Your telephone has built-in protection circuits
to reduce the risk of damage from surges in
telephone line and power line current. These
protection circuits meet or exceed the FCC
requirements. However, lightning striking the
telephone or power lines can damage your
telephone.
• Reorient or relocate the TV's receiving
antenna.
Lightning damage is not common. Neverthe-
less, if you live in an area that has severe
electrical storms, we suggest that you unplug
your phone when storms approach to reduce
the possibility of damage.
• Increase the distance between the tele-
phone and the radio and TV.
• Consult your local RadioShack store if
the problem still exists.
This equipment is capable of providing user
access to interstate providers of operator
services through the use of access codes.
Modification of this equipment by call aggre-
gators to block access to dialing codes is a
violation of the Telephone Operator Con-
sumers Act of 1990.
THE FCC WANTS YOU TO
KNOW
In the unlikely event that your phone causes
problems on the phone line, the phone com-
pany can temporarily discontinue your ser-
vice. If this happens, the phone company
attempts to notify you in advance. If advance
notice is not practical, the phone company
notifies you as soon as possible and advises
you of your right to file a complaint with the
FCC.
3
Important Information
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ˆ Contents
Features .................................................................................................................................. 6
Installation .............................................................................................................................. 7
Installing Backup Batteries ................................................................................................ 7
Selecting a Location .......................................................................................................... 8
On a Desk Top ........................................................................................................... 8
On a Wall or Wall Plate .............................................................................................. 9
Preparation ........................................................................................................................... 11
Setting Extension Numbers ............................................................................................. 11
Setting the Dialing Mode ................................................................................................. 11
Setting the Date and Time .............................................................................................. 11
Enabling and Disabling Telephone Lines ........................................................................ 12
Setting the Area Code ..................................................................................................... 12
Adjusting the Ringer Volume ........................................................................................... 12
Resetting the Phone ....................................................................................................... 13
Telephone Operation ............................................................................................................ 14
Line Status ...................................................................................................................... 14
Line Lock ......................................................................................................................... 14
Making and Answering a Call .......................................................................................... 14
Switching Between the Handset and the Speakerphone ................................................ 15
Adjusting the Volume ...................................................................................................... 15
Using Pause/Redial ......................................................................................................... 15
Using Auto Redial ........................................................................................................... 15
Using Flash ..................................................................................................................... 16
Using Hold ....................................................................................................................... 16
Using Privacy .................................................................................................................. 16
Using the Timer ............................................................................................................... 16
Conference Calling .......................................................................................................... 17
With Two Outside Callers ......................................................................................... 17
With One Outside Caller and One or More Internal Stations ................................... 17
Using DND (Do Not Disturb) ........................................................................................... 17
Using Tone Services On a Pulse Line ............................................................................. 18
Memory Dialing ............................................................................................................... 18
Storing Numbers into Memory ................................................................................. 18
Using the Index Card ............................................................................................... 18
Clearing Memory Numbers ...................................................................................... 19
Entering a Pause ..................................................................................................... 19
Dialing Stored Numbers ........................................................................................... 19
Chain-Dialing Service Numbers ............................................................................... 19
Testing Stored Emergency Numbers ....................................................................... 19
Using an Optional Headset ............................................................................................. 19
4
Contents
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Intercom and Paging Operation ......................................................................................... 20
Making an Intercom Call ................................................................................................. 20
Answering an Intercom Call ............................................................................................ 21
Paging One Station ........................................................................................................ 21
Paging All Stations ......................................................................................................... 21
Answering a Page .......................................................................................................... 21
Transferring a Call .......................................................................................................... 22
Caller ID Operation .............................................................................................................. 22
Caller ID Messages ........................................................................................................ 22
Reviewing Caller ID Records .......................................................................................... 23
Storing Numbers from Caller ID Records ....................................................................... 23
Deleting Caller ID Records ............................................................................................. 23
Using Caller/Dial ............................................................................................................. 24
Troubleshooting ................................................................................................................... 25
Care ................................................................................................................................ 26
5
Contents
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ˆ Features
Volume Control
ume of the sound you hear through the hand-
set, phone, or headset.
Your RadioShack 4-Line System with Caller
ID and Headset Jack is a complete four-line
telephone system that shows the caller's
telephone number (and name, if available in
your area) and the date and time of each
call, as provided by your local telephone
company to Caller ID service subscribers.
You can connect up to four separate tele-
phone numbers to up to 12 individual system
phones and use each number as an exten-
sion telephone station to make and receive
calls.
— lets you adjust the vol-
Headset Jack
— lets you connect an option-
al headset for added convenience.
Tone or Pulse Dialing
phone with either type of dialing.
— lets you use your
DND (Do Not Disturb)
incoming and intercom calls and pages so
your current call is not interrupted.
— lets you disable all
Hearing Aid Compatible
this telephone with hearing aids that have a
T (telephone) switch.
— lets you use
TELEPHONE FEATURES
Intercom with All Call Paging
— lets you
call an individual station, or page all stations
at the same time.
CALLER ID FEATURES
Conference Calling
— lets you conduct a
99 Memory Caller ID
— stores up to 99 Call-
3-way conversation with two callers or with
one caller and one other station at the same
time.
er ID records with name and number or
name only, depending on the information
your phone company provides.
Speakerphone
phone conversations.
— allows hands-free tele-
Review Scrolling
through all records in Caller ID memory.
— lets you easily scroll
40-Number Memory Dialing
store up to 40 phone numbers in memory for
easy dialing.
— lets you
Caller ID Redial
number in a Caller ID record with the touch
of a button.
— lets you dial the phone
Hold
— lets you put a call on hold so you
Message Waiting
— lets you know that you
can answer another one.
have received a voice mail message (if you
have subscribed to a message service from
your local phone company).
Redial and Auto Redial
— lets you quickly
dial the last dialed number with the press of a
button, or set the station to automatically re-
dial the last dialed number up to ten times.
Privacy
— lets you talk to someone else in
the room without being overheard by the per-
son(s) on the phone.
Liquid Crystal Display
— displays the date,
time, call time, the phone or extension num-
ber you dialed, and other helpful information.
6
Features
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ˆ Installation
To fully use the phone's features with all 4
lines, you must connect it to four separate
telephone lines, each with its own telephone
number. However, you can choose to con-
nect the phone to only one, two, or three
telephone lines.
• If your phone line jacks are not modular
jacks, you can update the wiring your-
self, or, you can have the phone com-
pany update the wiring for you.
• The USOC number of the two-line jack
to be installed is RJ14C (or RJ14W for a
wall plate jack). The USOC number for a
single-line jack is RJ11C (or RJ11W for
a wall plate jack).
Important:
You must connect the phone to
the telephone lines before you plug in its AC
adapter. Otherwise, each station will have
the same extension number and the paging
and intercom features will not work until you
properly set all extensions (see “Setting Ex-
tension Numbers” on Page 11).
• Jacks, couplers, adapters and other
components are available at your local
RadioShack store.
Notes:
INSTALLING BACKUP
BATTERIES
• If you connect two or more phones, they
must all be connected to the same Line
1 telephone number.
The phone requires AC power to operate.
However, if AC power fails or you unplug the
phone, three AAA backup batteries (not sup-
plied) save stored information. For the best
performance and longest life, we recom-
mend RadioShack alkaline batteries.
• The first phone you connect to Line 1 is
automatically set to Extension 11. Any
additional 4-Line System Speaker-
phones you connect to Line 1 continues
to ring and displays EXT 00 until you
set a new extension number (see “Set-
ting Extension Numbers” on Page 11).
Cautions:
• Always use fresh batteries of the
required size and type.
• You can connect your phone directly to
one or two 2-line modular phone jacks.
• Do not mix old and new batteries, differ-
ent types of batteries (standard, alka-
line, or rechargeable), or rechargeable
batteries of different capacities.
• If you do not have 2-line phone jacks,
you can use 1-line modular phone jacks
or combine up to four 1-line modular
phone jacks using 2-line couplers (not
supplied).
• Disconnect the phone from the phone
line(s) before replacing the backup bat-
teries.
Line 3
Line 2
Line 4
Line 1
Note:
The backup batteries hold the stored
setup selections in memory as long as the
batteries are fully charged. To avoid losing
stored information when replacing the batter-
ies, leave the AC adapter plugged in, and
have fresh batteries ready to install before
removing the old ones.
2-Line Coupler
2-Line Coupler
7
Installation
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Cautions:
1. Use a Phillips screwdriver to remove the
screw from the battery compartment
cover, then remove the cover by press-
ing the cover's tab and lifting the cover
off.
You must use a Class 2 power
source that supplies 12V DC
and delivers at least 400 mA.
!
Its center tip must be set to positive and
POWER
its plug must fit the phone's
2. Install three AAA batteries (not supplied)
as indicated by the polarity symbols (+
and –) marked inside the battery com-
partment.
12VDC 400mA
jack. The supplied
adapter meets these specifications.
Using an adapter that does not meet
these specifications could damage the
phone or the adapter.
• Always connect the AC adapter to the
phone before you connect it to AC
power. When you finish, disconnect the
adapter from AC power before you dis-
connect it from the phone.
3. Replace the cover and the screw.
On a Desk Top
When BATTappears, replace the batteries.
Follow these steps to place the phone on a
desk, shelf, or table.
Warning:
Dispose of old batteries promptly
and properly. Do not burn or bury them.
1. Remove the mounting bracket from the
bottom of the base by pressing and
holding in both tabs, then gently pulling
the wide end of the bracket and lifting it
off.
Caution:
If you do not plan to use the phone
for a month, remove the batteries. Batteries
can leak chemicals that can destroy electron-
ic parts.
SELECTING A LOCATION
You can place the phone on a flat surface
such as desk, shelf, or table, or mount it di-
rectly on the wall or on a standard wall plate.
Select a location that is:
Wide End
• near an AC outlet
2. Plug one end of the supplied two-line
L1/2
long modular cords into
on the back
• near the desired telephone line jack(s)
• out of the way of normal activities
of the phone. Then plug one end of the
other two-line long modular line cord into
L3/L4
.
• away from electrical machinery, electri-
cal appliances, metal walls or filing cabi-
nets, wireless intercoms, alarms, and
room monitors
3. Insert the supplied AC adapter's barrel
POWER 12VDC 400mA
plug into
on the
back of the phone, then route the
adapter cord through the strain relief slot
on the bottom of the base.
8
Installation
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4. Insert the tabs on
the narrow end
1. Remove the mounting bracket from the
bottom of the base by pressing and
holding in both spring tabs, then gently
pulling the wide end of the bracket and
lifting it off.
of the mounting
bracket into the
upper slots near
the center of the
base, push the
wide end of the
bracket until it
clicks into place,
then place the phone on the desk.
Wide End
5. Plug the modular cord’s other ends into
the modular phone line jack(s) for Lines
1 through 4, then plug the AC adapter
into a standard AC outlet. Initial-
izing..briefly appears, then JAN01
12:00AM/EXT11FRIappears.
2. Insert the tabs on the narrow end of the
mounting bracket upward into the lower
slots near the center of the base, then
push down on the wide end of the
bracket until it clicks into place.
Line 1
Line 2
Line 3
Line 4
6. Plug one end of the coiled cord into the
modular jack on the handset. Then con-
nect it to the jack on the left side of the
base. Place the handset in the cradle.
3. Plug one end of the long modular line
cord (or the two-line short cord for wall
Note:
Your local RadioShack store sells
L1/L2
plate) into
on the back of the
a variety of longer coiled handset cords,
which are especially useful when you
mount the phone on the wall.
phone. Then plug one end of the other
long modular line cord into
L3/L4
.
4. Insert the supplied AC adapter's barrel
On a Wall or Wall Plate
POWER 12VDC 400mA
plug into
on the
back of the phone, then route the
adapter cord through the strain relief slot
on the back of the base.
To mount the phone directly on a wall, you
need two screws (not supplied) with heads
that fit into the keyhole slots on the bottom of
the phone.
5. To mount the phone on a wall plate, plug
the other end of the short line cord into
the two-line wall plate jack, and the end
of the other long line cord into the other
modular wall jack. Then align the
phone's keyhole slots with the wall plate
studs and slide the phone downward to
secure it.
If you are mounting the phone directly on the
wall, drill two holes 315/16 inches (100 mm)
apart. Then thread a screw into each hole,
3
letting the heads extend about /16 inch (5
mm) from the wall.
9
Installation
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To mount the phone directly on a wall,
with the power cord and the modular
cords hanging over the bracket, align
the phone's keyhole slots with the
screws and slide the phone downward
to secure it, then plug the ends of the
modular cords into the modular phone
line jack(s) for Line 1 through 4.
6. Plug the AC adapter into a standard AC
outlet. Initializing..
briefly
appears, then JAN0112:00AM/EXT
11FRIappears.
7. Lift and rotate the handset holder 180°,
then snap it back into place so it holds
the handset.
Handset
Holder
8. Plug one end of the coiled cord into the
modular jack on the handset. Then con-
nect it to the jack on the left side of the
base. Place the handset in the cradle.
Note:
Your local RadioShack store sells
a variety of longer coiled handset cords,
which are especially useful when you
mount the phone on the wall.
10
Installation
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ˆ Preparation
for another station, the phone rings and dis-
plays EXT 00 until you select an available
extension number.
SETTING EXTENSION
NUMBERS
When you connect more than one phone,
you must also set a different extension num-
ber for each station so you can use the pag-
ing and intercom features.
SETTING THE DIALING
MODE
Follow these steps to set the phone for the
type of service you have — tone or pulse.
Follow these steps to set the extension num-
ber for each phone station.
Note:
The phone is preset for tone service.
PROGRAM
1. Press
. MEMORYappears.
PROGRAM
1. Press
. MEMORYappears.
#
2. Press , then
.
∗
#
2. Press
.
∗ ∗
11 22
– ) you
3. Enter the extension number (
want to assign to that station.
0
3. Press
if you have tone service, or
1
press if you have pulse service.
INTERCOM
4. Press
to store the number.
The phone rings once.
PRIVACY
4. Press
to store the setting. The
phone rings once.
Note:
If you try to set up a phone with an ex-
tension number that has already been used
SETTING THE DATE AND TIME
To set the date and time, you must use this format: MMDDWHHMMA. For example, to set De-
122550330#
cember 25, Thursday, 3:30 PM, enter
.
Use this table to find the values used for your telephone.
Month (MM)
Date (DD)
Weekday (W)
Hour (HH)
01–12
Minute (MM)
AM/PM (A)
01 — January
02 — February
03 — March
04 — April
05 — May
06 — June
01–31
1 — Sunday
2 — Monday
3 — Tuesday
4 — Wednesday
5 — Thursday
6 — Friday
00–59
— AM
∗
# — PM
07 — July
7 — Saturday
08 — August
09 — September
10 — October
11 — November
12 — December
11
Preparation
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Notes:
• You must enter two digits for the month,
1
0
4. Press
to enable or
to disable the
telephone line.
HOLD
. The phone beeps once.
date, hour, and minute.
5. Press
• The clock uses the 12-hour format.
Follow these steps to set the time and date.
SETTING THE AREA CODE
Note:
If you do not complete each step with-
in 30 seconds, the phone exits programming.
Start again at Step 1.
CLOCK/FORWARD
1. Press
. SET DATE/
TIME00:00 6 00:00AMappears.
PROGRAM
1. Press
. MEMORYappears.
2. Enter the desired values. The telephone
rings after you enter the last setting.
2. Enter a 3-digit area code.
Notes:
HOLD
3. Press
. The phone rings once.
• The phone automatically sets the year
when you enter the month, date, and
day.
PROGRAM
To delete the area code, press
HOLD
then
. The phone rings once.
• When you make an invalid entry (such
as 13 for the month), the phone rings
and the display shows the previously
stored time and date. If this happens,
simply start from Step 1.
ADJUSTING THE RINGER
VOLUME
Your phone has four ringer volume levels for
each line — off, low, middle, and high. Follow
these steps to adjust the ringer volume when
the phone is not being used.
• If you make a mistake when entering the
date and time, simply start from Step 1.
CONFERENCE
1. Press
2. Press
.
ENABLING AND DISABLING
TELEPHONE LINES
1
2
3
4
,
,
, or
on the keypad to
select the desired phone line.
Follow these steps to enable or disable tele-
phone lines.
VOLUME
VOLUME
9 to
3. Press
8 or
adjust the ringer volume.
Note:
If you do not have four subscribed
To turn off the ringer volume, repeatedly
telephone lines for the phone, be sure to dis-
able the unused line. Otherwise, records
from the active lines may be recorded on the
unused line.
VOLUME
press
stops.
9 until the ringing
To adjust a line's ringer volume when
VOLUME
that line rings, simply press
8
PROGRAM
1. Press
. MEMORYappears.
VOLUME
or
9.
#
2. Press and
.
∗
Note:
If there is more than one line ring-
VOLUME
ing at the same time, pressing
8 or
ume for each line that is ringing.
1
2
3
4
3. Press the number key
,
,
, or to
VOLUME
9 adjusts the ringer vol-
select the telephone line you want to
enable or disable.
12
Preparation
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PRIVACY
3. Press
to store the setting. The
RESETTING THE PHONE
phone rings.
Follow these steps to clear the stored infor-
mation in the phone.
Note:
The first phone you connect to Line 1
is automatically set to Extension 11. Any ad-
ditional 4-Line System Speakerphones you
connect to Line 1 and reset continues to ring
and displays EXT00until you set a new ex-
tension number (see “Setting Extension
Numbers” on Page 11).
PROGRAM
1. Press
2. Press
. MEMORYappears.
#
#
.
∗ ∗
Item
Dialing mode
Setting
Item
Setting
Tone
11
Ringer volume level
Calendar
Middle
Phone’s station exten-
sion number
JAN01FRI12:00
AM
Speakerphone volume
level
Volume level 4
Area code
Cleared
Handset volume level
Headset volume level
Low
Caller ID records
Cleared
Cleared
Middle
Stored Memory Num-
bers
13
Preparation
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ˆ Telephone Operation
LINE STATUS
Each line’s button has a status indicator.
Indicator
Status
Off
Not in use
Flashes once every 2 seconds In use
Flashes once every 2 seconds Incoming call
Flashes 4 times every second
Flashes once every second
A call is on hold
A call is on hold at another station
Note:
The indicator’s flashing duration when
phone number (you see the number as you
dial).
the line is in use is longer than the flashing
duration for an incoming call.
To make a call using the speakerphone,
SPKR PHONE
press
. The SPKR PHONE indi-
LINE LOCK
cator lights. Dial the phone number (you see
the number as you dial).
Each time you pick up the handset or press
SPKR PHONE
to make or answer a call, the
To answer an incoming call, pick up the
phone's line lock feature automatically locks
to prevent all other internal stations from us-
ing that line.
SPKR PHONE
handset or press
.
To end a call, place the handset back on the
SPKR PHONE
cradle or press
again.
You can release the line lock and let another
station join in the call by pressing the line
button. The phone rings once and other sta-
tions can join the call.
Notes:
• If someone at another station answers
an incoming call before you do, your sta-
tion is locked out and you hear either the
dial tone from another unused phone
line, or silence if all other lines are being
used by other stations.
To reapply line lock during the same call,
press the line button again. A double ring
sounds and all other internal stations are dis-
connected (if they joined your call) and
locked out.
• The speakerphone does not operate
without AC power. You cannot operate it
during a power failure.
MAKING AND ANSWERING
A CALL
• You cannot use the speakerphone with
a headset connected to the phone.
To make a call with the handset, pick up the
handset. The telephone automatically se-
lects an available line (or you can select a
line). When you hear the dial tone, dial the
14
Telephone Operation
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To redial the last number with the speaker-
SWITCHING BETWEEN THE
HANDSET AND THE
SPEAKERPHONE
PAUSE/REDIAL
phone or headset, press
.
The phone automatically selects an available
line and dials the number.
To switch from the handset to the speaker-
SPKR PHONE
phone during a call, press
. The
Notes:
SPKR PHONE indicator lights. Then place
the handset on the base.
• When you redial a phone number that
includes a tone/pulse mode change, the
phone pauses for about 2 seconds at
the point where you set tone/pulse (see
“Using Tone Services On a Pulse Line”
on Page 18).
To switch from the speakerphone to the
handset, just lift the handset and resume
your conversation. The speakerphone and
the SPKR PHONE indicator automatically
turn off.
• When you redial a phone number that
includes a flash entry, the phone only
redials the numbers you pressed after
Note:
When you use the speakerphone, only
one extension can talk over the phone line at
a time.
FLASH
.
ADJUSTING THE VOLUME
USING AUTO REDIAL
You can set any of three different volume
levels (high, medium, low) for the handset
and headset, or 16 volume levels for the
speakerphone. To increase or decrease the
volume when using the handset, speaker-
phone or connected headset, repeatedly
You can set your phone to automatically re-
dial a number up to ten times. This feature
lets you concentrate on your work instead of
having to repeatedly dial a number until you
get an answer.
VOLUME
VOLUME
9.
press
8 or
1. While the handset is on the cradle and
SPKR PHONE
is off, press an available
Notes:
line button.
• The handset volume is preset to the low-
est volume level, the headset volume is
preset to the middle volume level, and
the speakerphone volume is preset to
the fourth volume level.
PAUSE/REDIAL
2. Press
.
The SPKR
PHONE indicator flashes and the PRI-
VACY indicator lights.
The phone redials the last number you
dialed up to ten times, every 30 sec-
onds.
• The phone rings when it reaches the
highest or lowest volume level.
3. When the person answers, pick up the
SPKR PHONE
handset or press
cancels auto redial.
. This
USING PAUSE/REDIAL
The redial memory holds up to 32 digits, so it
can store long-distance as well as local num-
bers. You can quickly redial the last number
you dialed from that station.
To cancel auto redial while the phone is redi-
PAUSE/REDIAL
aling, simply press
again.
To redial the last number with the handset,
PAUSE/REDIAL
lift it then press
.
15
Telephone Operation
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Notes:
• Be sure to cancel auto redial if you leave
USING HOLD
You can hang up the handset or use one of
the other phone lines without disconnecting
the current call, by putting a call on hold.
the area of your telephone. Otherwise,
your phone will hang up 30 seconds
after the called person answers, then
will redial again 30 seconds later, up to
ten times. This could be annoying to the
called person and, if you are calling a
long-distance number, you are charged
for each call.
When you put a call on hold, line lock is can-
celled so you can put a call on hold at one
station and pick up the call on another sta-
tion.
HOLD
To place a call on hold, press
. To pick
up a line that is on hold, simply press that
line's button.
• You can also use auto redial to automat-
ically redial a number from a Caller ID
record up to ten times. Follow the steps
under “Using Caller/Dial” on Page 24 to
dial the desired Caller ID record. When
the phone number cannot be success-
You can alternate between two lines by
HOLD
pressing
to put your current line on
hold, then pressing the button for the other
line you want to pick up.
PAUSE/
fully dialed the first time, press
REDIAL
to redial it.
Note:
If you press the other line's button
HOLD
without first pressing
disconnected.
, the first call is
USING FLASH
Many special telephone services require a
USING PRIVACY
FLASH
switchhook signal. When you press
,
the phone produces the electronic equivalent
of a switchhook signal.
If you do not want the person on the other
end of the phone line to hear your conversa-
tion with someone else at your location,
For example, if you subscribe to Call Waiting
(a special telephone company service), you
PRIVACY
press
. The PRIVACY indicator
lights and the microphone turns off, but you
can still hear the calling party.
FLASH
can press
to put your current call on
hold and take another incoming call. Then
FLASH
you can repeatedly press
between the two calls.
to alternate
PRIVACY
Press
again to resume your conver-
sation.
Notes:
USING THE TIMER
• If you do not have a special telephone
FLASH
service that uses
FLASH
,
pressing
The telephone's timer displays elapsed time
in minutes and seconds, up to 59 minutes
and 59 seconds. This helps you track how
long each call lasts.
might disconnect the current call.
FLASH
• Do not press
speakerphone.
to hang up the
TIMER/BACKWARD
To start the timer, press
.
• The phone's redial memory stores only
digits you entered after you press
00:00appears, then the timer starts count-
ing.
FLASH
.
16
Telephone Operation
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Note:
After the timer reaches 59 minutes,
With One Outside Caller and One
or More Internal Stations
59seconds, it starts counting again from 0
minutes, 0seconds unless you stop it.
Follow these steps to have a conference call
with one outside caller and any or all other
internal stations.
TIMER/BACKWARD
To stop the timer, press
again.
The display automatically returns to the cur-
rent time display within 6 seconds after you
stop the timer or hang up the phone.
1. Place the outside caller on hold by
HOLD
pressing
.
INTERCOM
2. Press
and dial the station
number you want to join your call.
CONFERENCE CALLING
CON-
3. When the station answers, press
Conference calling lets you conduct 3-way
conversations with two outside callers, or
with one outside caller and one or more other
internal stations.
FERENCE
. All three parties are con-
nected.
Or, you can release line lock and let
another station join in the call. Simply
press the line button for the current call.
After you hear a short ring, someone at
another station can join your call by
With Two Outside Callers
Follow these steps to have a conference call
with two outside callers.
SPKR
picking up the handset or pressing
PHONE
, then pressing the appropriate
1. Place the first call on hold by pressing
line button.
HOLD
.
To disconnect the other station and reen-
gage line lock, simply press the line button.
The phone rings twice and the other internal
station is disconnected.
2. Place or answer a call on any of the
other three lines.
3. With the second call connected, press
CONFERENCE
. All three parties are con-
Note:
reengage it.
Only the station releasing line lock can
nected.
To end the conference call, simply hang up.
USING DND (DO NOT
DISTURB)
To disconnect one of the callers from the
conference call, simply press the line button
for the caller you want to have stay on the
line.
You can lock out all incoming calls or pages
when you do not want to be disturbed. Sim-
DND/DELETE
ply press
. DND appears and
To end the conference call and talk to both
your phone does not accept incoming calls,
intercom calls, or pages (see “Intercom and
Paging Operation” on Page 20). However,
you can still make calls and use the intercom
from your telephone.
HOLD
callers individually, press
. This ends
the conference call and puts both calls on
hold (see “Using Hold” on Page 16).
To start the conference call again, while both
calls are on hold, pick up one of the calls
DND/DELETE
To release DND, simply press
again.
CONFERENCE
then press
.
17
Telephone Operation
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Notes:
• If you call a station that is using DND,
• To prevent unauthorized access to spe-
cial services, we recommend you do not
store a personal identification number in
memory.
you hear a busy signal.
• If you are using DND when an intercom
call comes in, the intercom indicator
blinks rapidly and the caller's number
appears on the display. If you choose to
PROGRAM
1. Press
. MEMORYappears.
2. Enter the number you want to store,
including any pause/redial or flash
entries (see “Entering a Pause” on
Page 19 or “Using Flash” on Page 16).
INTERCOM
answer the call, press
.
USING TONE SERVICES ON
A PULSE LINE
Notes:
• To store the last number you dialed, sim-
ply press
Some special services, such as bank-by-
phone, require tone signals. If you have
pulse service, you can still use these special
tone services by following these steps.
PAUSE/REDIAL
.
• If you make a mistake while entering the
number, start again from Step 1.
Dial the service's main number as usual,
3. Select the memory location where you
want to store the number.
TONE/
then simply press
when the service
∗
answers. Any additional keys you press are
sent as tone signals.
For an upper memory position, simply
press a memory button.
After you complete the call, hang up the
SPKR PHONE
handset or press
. The phone
For a lower memory position, press
LOWER
automatically resets to pulse dialing.
, then a memory button.
The telephone rings and stores the number.
MEMORY DIALING
You can store up to 40 numbers in the
phone's memory locations. Then you can
quickly dial the numbers stored in these
memories by pressing one or two buttons.
Using the Index Card
1. Insert a flat-blade screwdriver into the
slot at the right side of the base’s plastic
cover, then lift the cover and remove it.
The number to store can be up to 16 digits
long.
2. Write the name next to the appropriate
memory location number. The card has
an upper and lower position for each
memory location.
Storing Numbers into Memory
Each of the 20 memory locations can have
up to 2 phone numbers stored in it — into ei-
ther an upper or lower memory position.
3. Insert the plastic cover’s tabs into the
slots on the base, align the memory but-
tons with the cover, and carefully press
down on the cover to secure it.
Notes:
• Leave the handset in the cradle when
you store numbers.
18
Telephone Operation
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To use the stored special service informa-
tion, dial the service's main number list.
Then, at the appropriate place in the call,
Clearing Memory Numbers
To clear a number stored in an upper memo-
PROGRAM
ry position, press
memory location button.
then the desired
LOWER
press
(if necessary) then the button
for the location where the additional informa-
tion is stored.
To clear a number stored in a lower memory
PROGRAM LOWER
then the
desired memory location button.
position, press
,
Testing Stored Emergency
Numbers
The telephone rings once to indicate the
number is cleared.
If you stored an emergency service's number
(police department, fire department, ambu-
lance) and you choose to test the stored
number, make the test call during the late
evening or early morning hours to avoid peak
demand periods. Also, remain on the line to
explain the reason for your call.
Entering a Pause
In some telephone systems, you must dial an
access code (9, for example) and wait for a
second dial tone before you can dial an out-
side number. You can store the access code
with the phone number; however, you must
also store a pause after the access code to
allow the outside line time to connect. To en-
USING AN OPTIONAL
HEADSET
Your phone is equipped with a headset jack
on the base. This jack allows you to connect
an optional headset (not supplied) so you
can move around within the headset cord's
length.
PAUSE/REDIAL
ter a 2-second pause, press
For a longer pause, press
ditional times.
.
PAUSE/REDIAL
ad-
Note:
You must enter at least one digit be-
fore you can store a pause.
Follow these steps to use a headset:
Dialing Stored Numbers
1. Gently pull up the cover on the
jack
on the right side of the base then insert
the headset's 3/32-inch (2.5 mm) plug
into the jack. The phone rings and the
SPKR PHONE indicator flashes.
To dial a number stored in memory, lift the
SPKR PHONE
handset or press
. To use a line
other than 1, press the line button then:
To dial a number stored in upper memory,
press the desired memory location button.
2. Route the headset cord through the
strain relief slot at the right side of the
phone.
To dial a number stored in lower memory,
LOWER
press
then the desired memory loca-
3. Place the headset on your head with the
earpiece over either ear and adjust the
microphone boom until it is about even
with your chin.
tion button.
Chain-Dialing Service Numbers
For quick recall of numbers for special ser-
vices (such as alternate long distance or
bank by phone), store each group of num-
bers in its own memory location.
SPKR PHONE
4. Press
calls.
to make or receive
19
Telephone Operation
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Note:
5. When you finish the conversation, press
Connecting a headset disconnects the
SPKR PHONE
to hang up.
handset's earpiece and microphone.
Be sure to replace the headset jack's rubber
cover when you finish using a headset.
ˆ Intercom and Paging Operation
You can call other stations connected to the
same phone line using either the intercom or
the paging feature.
appears, and you hear a steady tone
through the speaker or headset.
INTER-
Or, lift the handset, then press
COM
Using the phone's intercom feature lets you
make a telephone call to another station so
you can conduct a two-way conversation
when the called station answers.
. ICM appears and you hear a
steady tone through the handset.
2. Within 10 seconds, enter the extension
11
22
) for the station you
number ( to
Using the phone's paging feature lets you
announce your message directly to one or all
of the stations instead of making the stations
ring.
want to call. That station's intercom indi-
cator flashes rapidly, and that station
repeatedly sounds a double ring.
Notes:
• If no station answers, your page is sim-
ply making a one-way call.
• If the called party does not answer your
intercom call, you can page that station
PAGE
.
• When a station answers, your page
changes into an intercom call.
by pressing
• If you do not dial the extension number
INTER-
within 10 seconds after pressing
COM
MAKING AN INTERCOM
CALL
, the telephone sounds a steady
tone and you must redial.
Before you make an intercom call, check the
intercom status indicator to be sure no one
else is using the intercom.
• You can use the upper memory location
buttons to dial an extension number. For
example, use the first location button to
dial extension 11, the second location
button to dial extension 12, the third
location button to dial extension 13, and
so on.
Indicator
Status
Off
Not in use
Displays steadily
Flashes rapidly
In use by another station
Receiving an intercom call
• If the called station's DND feature is acti-
vated, or the called station is busy, your
telephone sounds an intercom busy sig-
nal.
Flashes once
every 2 seconds
In use/Making an intercom
call
INTERCOM
1. Press
to use the intercom
• An intercom call to one station can be
answered by any other station.
with the speakerphone or headset. ICM
20
Intercom and Paging Operation
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3. When the person answers, talk into the
speakerphone or handset.
3. Lift the handset and speak your
announcement or talk into the speaker-
phone.
SPKR
4. To end an intercom call, press
PHONE
Notes:
or hang up the handset.
• You can change from an individual page
ANSWERING AN INTERCOM
CALL
INTER-
to an intercom call by pressing
COM
.
When someone makes an intercom call to
your extension, the telephone sounds a dou-
ble ring, the calling party's number appears
on the display, and the intercom indicator
blinks rapidly. (If you are on the phone, the
ringer volume is reduced.)
• Use the upper memory location buttons
to dial an extension number. For exam-
ple, use the first location button to page
extension 11, the second location button
to page extension 12, the third location
button to page extension 13, and so on.
To answer the intercom call, lift the handset,
PAGING ALL STATIONS
INTERCOM
SPKR PHONE
when
or press
or
using the headset or speakerphone. To end
the intercom call, press
hang up the handset.
PAGE
1. Press
then . Your phone rings
∗
SPKR PHONE
or
once and displays PAGE ALL and the
INTERCOM indicator flashes. All other
stations display PAGEALLBYand your
extension number, the INTERCOM indi-
cator lights, and the speakers automati-
cally turn on.
Note:
If you are using DND (do not disturb)
when an intercom call comes in, the intercom
indicator blinks rapidly and the calling party's
number appears on the display. To answer
INTERCOM
the call, press
.
2. Lift the handset and speak your
announcement, or just talk into the
speakerphone.
PAGING ONE STATION
1. To page another phone using the speak-
SPKR PHONE
3. To end a page call, press
or hang up the handset.
PAGE
erphone, press
. PAGE appears
and the phone turns on and sounds an
intercom tone.
ANSWERING A PAGE
2. Enter the desired extension number or
use the upper memory location buttons
to page extensions 11–22 (see Notes
below). Your phone rings and displays
the number you are calling.
To answer a page to your speakerphone, ei-
PRIVACY
ther lift the handset or press
start talking.
, then
To answer a page to all stations, lift the
PAGE
handset and press
, then start talking.
PAGE and your extension number
appear on the paged station. The paged
station’s PRIVACY indicator lights to
show its microphone is turned off and its
speaker automatically turns on.
Note:
When a page is sent to all stations, as
soon as any one station answers, all other
stations are automatically locked out.
21
Intercom and Paging Operation
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INTERCOM
PAGE
). The
2. Press
(or
TRANSFERRING A CALL
INTERCOM indicator flashes.
If a caller asks to speak to someone at an-
other extension, you can transfer the call us-
ing either the intercom or paging function.
3. Dial the extension number.
4. When the person answers, tell the per-
son which line to pick up, then hang up
HOLD
1. Press
to place the call on hold.
SPKR PHONE
the handset or press
.
ˆ Caller ID Operation
If you subscribe to Caller ID service from
your phone company, the phone company
sends information about the call (as well as
the time and date) between the first and sec-
ond rings of every call you receive. The
phone displays this call information and up-
dates the phone's built-in clock. The phone
saves up to 99 call records, then replaces
the oldest call record with a new one.
remind you that you have other calls
with Caller ID information. To see the
Caller ID information from the other
LOWER
lines, make sure the
button is
CALLER/
turned off and repeatedly press
DIAL.
• If you subscribe to your phone com-
pany's message waiting service, MSG
Wait:x(xindicates the line number)
appears when you have a message
waiting and remains on the display until
you retrieve the message.
The Caller ID information and the line num-
ber displays during an incoming call, and that
line's indicator flashes to indicate which line
is receiving the Caller ID information. Then
the total Caller ID and new Caller ID records
appear for about 6 seconds after you hear
the last ring.
You can also delete the message wait-
ing information before you retrieve it by
LOWER
DND/DIAL
.
pressing
then
Delete MSG Wait? L1, 2, 3, 4,
Notes:
1 2 3
4
All(0)appears. Enter , , , or to
delete the individual line's information,
• The line number only appears during an
incoming call. If you review the call
record after the incoming call, the dis-
play only shows the number of Caller ID
records.
0
or
to
delete
every
line’s
The
message waiting
information.
phone rings to confirm the information
was deleted.
CALLER ID MESSAGES
• Your phone receives up to 4 call records
from different lines at the same time.
However, if you receive two or more
calls with Caller ID information from dif-
ferent lines simultaneously or sequen-
tially, the display only shows the call
record from the line which rings last and
that line’s indicator flashes. The call
record from other lines does not display
but each line’s indicator flashes to
Display
Description
TOTAL:XX
Shows the number of new
NEW CALLS:XX Caller ID records (records
you have not viewed) and
the total number of
records. XXis the num-
ber of Caller ID records.
22
Caller ID Operation
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To finish reviewing the Caller ID records,
Display
Description
LOWER
press
off.
. The LOWER indicator turns
OutofArea
The caller is not within a
Caller ID service area. No
caller information
Note:
The phone returns to the current time/
appears.
date display after about 20 seconds if you do
not press a key.
Appears when the Caller
ID information is garbled,
or when there is an error
during the transmission of
Caller ID information.
Error
STORING NUMBERS FROM
CALLER ID RECORDS
The caller has blocked
the Caller ID information
from being sent.
Private
Follow these steps to store a number from a
Caller ID record into memory.
LOWER
1. Press
and the LOWER indicator
MSGWAIT:X
You have a message
waiting (if you subscribe
to your phone company’s
message waiting service).
Xindicates the line num-
ber that received the mes-
sage.
TIMER/
turns on. Then repeatedly press
BACKWARD
CLOCK/FORWARD
or
to
select the desired phone number.
PROGRAM
2. Press
3. Press
. MEMORYappears.
TIMER/BACKWARD
CLOCK/
or
FORWARD
once. The selected phone
REVIEWING CALLER ID
RECORDS
number appears.
4. To store the phone number to the lower
memory position, press the desired
memory location. The phone rings once
and stores the number.
Each time you receive a call, your phone
stores a Caller ID record that you can review
later. A Caller ID record includes:
• call number (in the order the call is
received)
To store the phone number to the upper
LOWER
memory position, press
so
LOWER indicator turns off, then press
the memory location where you want to
store the number. The phone rings once
and stores the number.
• time and date of the call
• caller's telephone number
• caller's name (if available)
DELETING CALLER ID
RECORDS
LOW-
To review the Caller ID records press
ER
TIM-
. The LOWER indicator lights. Press
ER/BACKWARD
CLOCK/FORWARD
once,
TOTAL:XX NEW CALLS:XX appears. To
see more recent call records, repeatedly
or
The speakerphone lets you delete individual
Caller ID records or all of the reviewed Caller
ID records.
TIMER/BACKWARD
press
. To see older call
CLOCK/FORWARD
records, repeatedly press
.
Note:
during a call.
You cannot delete Caller ID records
When the phone number and/or caller's
name display(s), press # to see the date and
time the call was received.
Follow these steps to delete a single Caller
ID record.
23
Caller ID Operation
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LOWER
CALLER/DIAL
. The phone auto-
1. Press
, then repeatedly press
2. Press
TIMER/BACKWARD
CLOCK/FOR-
or
until the record you want to delete
appears.
matically dials the number and the
phone number appears.
WARD
Follow these steps to dial a number from a
Caller ID record with a 1 or an area code.
DND/DELETE
2. Press
. Deleted?
DND/DELETE
appears. Press
again. The
LOWER
1. Press
then repeatedly press
phone rings once and Deleted
appears.
TIMER/BACKWARD
CLOCK/FOR-
or
WARD
to select the desired Caller ID
Follow these steps to delete all Caller ID
records.
record.
2. Press the line button to turn on the
phone, or lift the handset and press the
line button.
LOWER
TIMER/BACK-
then press
1. Press
WARD
CLOCK/FORWARD
or
once.
TOTAL:XXNEWCALLS:XXappears.
1
3. Press
press
or enter the area code, then
DND/DELETE
CALLER/DIAL
.
2. Press
. Delete All?
DND/DELETE
appears. Press
again.
ALL Deleted appears to indicate all
call records are deleted.
Note:
You can delete Caller ID records that
have not been reviewed. Be careful before
DND/DELETE
you press
records.
to delete all call
USING CALLER/DIAL
You can quickly dial a Caller ID number by
CALLER/DIAL
simply pressing
.
Note:
You must store your home area code
CALLER/DIAL
in order to use
(see “Setting
the Area Code” on Page 12). If the call came
from your home area code, the Caller ID
record shows only the seven-digit number
(without an area code).
Follow these steps to dial a number from a
Caller ID record without adding a 1 or an
area code.
LOWER
1. Press
then repeatedly press
TIMER/BACKWARD
CLOCK/FOR-
or
WARD
to select the desired Caller ID
record.
24
Caller ID Operation
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ˆ Troubleshooting
We do not expect you to have any problems with your phone, but if you do, these suggestions
might help.
Problem
Suggestion
Cannot set up the dialing mode, date and You cannot proceed to set up while you are talking or
time, area code, ringer volume, speaker- reviewing the Caller ID information.
phone extension number and speaker-
phone/headset/handset volume levels
During set up, be sure to complete each step within 30 sec-
onds.
The stored information, such as the dial-
A power failure occurred and all stored information has
ing mode, area code, or ringer volume is been cleared. Set up again if necessary.
cleared.
The phone does not display the callers
name and/or phone number.
The phone is receiving interference from other telephones.
Disconnect other phones and try again.
Other electrical appliances connected to the same outlet or
the telephone line noise interferes with the reception of the
Caller ID information. Keep the phone away from the inter-
fering sources.
The message waiting indicator appears
and remains on the display.
Retrieve the message.
See “Caller ID Operation” on Page 22 to delete the mes-
sage waiting indicator whether you want to retrieve it or not.
Display is blank.
Be sure the AC Adapter is properly and securely connected.
Subscribe to Caller ID service with your phone company.
Be sure the Do Not Disturb (DND) function is not activated.
Be sure the ringer is turned on.
No Caller ID information appears.
The telephone does not ring.
Do not connect too many other types of phones to your
phone. Connecting too many non 43-1752 phones will
reduce each phones ringer volume level. Disconnect the
other types of phones.
The phone does not receive the intercom Be sure the extension number is correctly set up. Every
pager signal.
extension’s Line 1 should be connected to the same tele-
phone number/line.
Other internal stations cannot join in a
call.
The line-lock feature locks out all other internal stations from
using the line. Press the line button to release the line-lock.
A busy signal sounds while calling a sta- The busy signal sounds to remind you that the party you
tion.
called is using the Do Not Disturb (DND) function to lock out
all incoming calls or pages. Try to call after the called party
released DND.
Cannot redial or memory dial the phone
number.
Be sure you dial and store the correct phone number.
Try manually dialing the phone number.
25
Troubleshooting
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Problem
Suggestion
The phone does not work or works
poorly.
Be sure the phone line cords and AC adapter are properly
and securely connected.
Be sure the batteries are fresh and are properly installed
(see “Installing Backup Batteries” on Page 7).
TONE/PULSE
Be sure
is set to the correct mode.
The phone does not work while using the Be sure the headset is securely connected.
headset.
If you still have problems, disconnect the phone. If other phones on the same line function
properly, the problem is in the phone or its installation. If you are unable to locate the problem,
take the phone to your local RadioShack store for assistance.
CARE
Keep the phone dry; if it gets wet, wipe it dry
immediately. Use and store the phone only in
normal temperature environments. Handle
the phone carefully; do not drop it. Keep the
phone away from dust and dirt, and wipe it
with a damp cloth occasionally to keep it
looking new.
Modifying or tampering with the phone’s in-
ternal components can cause a malfunction
and might invalidate its warranty and void
your FCC authorization to operate it. If your
phone is not performing as it should, take it
to your local RadioShack store for assis-
tance. If the trouble is affecting the telephone
lines, the phone company can ask you to dis-
connect your phone until you have resolved
the problem.
26
Troubleshooting
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ˆ Notes
27
Notes
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Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects in material and workman-
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limita-
tion of incidental or consequential damages, so the above limitations or exclusions may not apply to
you.
In the event of a product defect during the warranty period, take the product and the RadioShack
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase
price. All replaced parts and products, and products on which a refund is made, become the prop-
erty of RadioShack. New or reconditioned parts and products may be used in the performance of
warranty service. Repaired or replaced parts and products are warranted for the remainder of the
original warranty period. You will be charged for repair or replacement of the product made after the
expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs
of product removal, installation, set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102
We Service What We Sell
12/99
43-1752
11A00
Printed in Singapore
RadioShack Corporation
Fort Worth, Texas 76102
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