ET-3504 900 MHz Cordless
Phone
with Caller ID/Call Waiting
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equipment might cause TV or radio interfer-
ence even when it is operating properly. To
eliminate interference, you can try one or
more of the following corrective measures:
For the phone’s Caller ID memory dial fea-
ture to operate, you must receive the caller’s
number.
Important:
Cordless phones generally re-
• Reorient or relocate the receiving
antenna.
quire AC power to operate. You should also
have a corded phone that does not require
AC power to operate so you can still make
and receive calls if there is an AC power fail-
ure.
• Increase the distance between the
equipment and the radio or TV.
• Use outlets on different electrical circuits
for the equipment and the radio or TV.
Consult your local RadioShack store if
the problem still exists.
Your telephone operates on standard radio
frequencies as allocated by the FCC. Even
though the access protection code prevents
unauthorized use of your phone line, it is
possible for other radio units operating on
similar frequencies within a certain area to
unintentionally intercept your conversations
or cause interference. This lack of privacy
can occur with any cordless phone.
LIGHTNING
You telephone has built-in lightning protec-
tion to reduce the risk of damage from surg-
es in telephone line and power line current.
This lightning protection meets or exceeds
FCC requirements. However, lightning strik-
ing the telephone or power lines can damage
your telephone.
CARE
Keep the phone dry; if it gets wet, wipe it dry
immediately. Use and store the phone only in
normal temperature environments. Handle
the phone carefully; do not drop it. Keep the
phone away from dust and dirt, and wipe it
with a damp cloth occasionally to keep it
looking new.
Lightning damage is not common. Neverthe-
less, if you live in an area that has severe
electrical storms, we suggest that you unplug
your phone when storms approach to reduce
the possibility of damage.
Modifying or tampering with the
’s in-
phone
ternal components can cause a malfunction
and might invalidate its warranty and void
your FCC authorization to operate it. If your
IMPORTANT CALLER ID
INFORMATION
is not performing as it should, take it
phone
To use the phone’s Caller ID and Call Wait-
ing features, you must be in an area where
Caller ID and Call Waiting services are avail-
able and you must subscribe to the services.
to your local RadioShack store for assis-
tance. If the trouble is affecting the telephone
lines, the phone company can ask you to dis-
connect your
the problem.
until you have resolved
phone
Where Caller ID is offered, one or more of
the following options are generally available:
• caller’s number only
• caller’s name only
• caller’s name and number
3
Read This Before Installation
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ˆ Contents
Features .................................................................................................................................. 5
Installation .............................................................................................................................. 6
Mounting the Phone ............................................................................................................. 6
On a Desk ........................................................................................................................ 6
On a Wall Plate ................................................................................................................ 6
Directly On a Wall ............................................................................................................ 7
Connecting, Charging, and Replacing the Battery Pack ...................................................... 7
Operation ................................................................................................................................ 9
A Quick Look at the Handset ............................................................................................... 9
Storing Your Area Code ..................................................................................................... 10
Using a Headset ................................................................................................................ 10
Using Page/Find ................................................................................................................ 10
Memory Dialing .................................................................................................................. 10
Storing a Number in Memory ......................................................................................... 10
Entering a Pause in a Memory Number ........................................................................ 11
Dialing a Stored Number ............................................................................................... 11
Reviewing Stored Numbers ........................................................................................... 11
Deleting a Stored Number ............................................................................................. 11
Chain Dialing Service Numbers ..................................................................................... 12
Testing Stored Emergency Numbers ............................................................................. 12
Message Waiting ........................................................................................................... 12
Caller ID Operation ............................................................................................................ 12
Call Waiting .................................................................................................................... 12
Caller ID Messages ....................................................................................................... 12
Reviewing Caller ID Records ......................................................................................... 13
Dialing a Number from a Caller ID Record .................................................................... 13
Storing a Caller ID Record in Memory ........................................................................... 14
Deleting Caller ID Records ............................................................................................ 14
Troubleshooting ....................................................................................................................15
4
Contents
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ˆ Features
Your RadioShack 900 MHz Cordless Phone
offers the latest advances in cordless phone
technology. It combines a cordless phone
and a Caller ID unit in one system. It saves
up to 40 Caller ID records that you can re-
view and call back. Its headset jack lets you
connect an optional headset (available at
your local RadioShack store) for hands-free
convenience. The base’s space-saving de-
sign makes it perfect for areas where space
is limited.
your phone line while the handset is off the
base.
10-Channel Auto Scan
— automatically se-
lects a clear channel when you make or an-
swer a call.
Volume Control
— lets you control the
volume of the sound you hear through the
handset.
Page
— lets you send a paging signal from
the base to the handset to help locate a mis-
placed handset or page someone at the
handset.
Its other features include:
3-Line LCD Display
— lets you view a call-
er’s name and number on one screen.
10-Memory Speed Dial
— stores up to 10
frequently called phone numbers for easy di-
aling.
Call Waiting ID
— displays Caller ID infor-
mation about an incoming call when you are
on the phone (if you subscribe to this service
from your local phone company).
Message Waiting Indicator
— lets you see
at a glance that you have messages.
Review Scrolling
— lets you scroll through
all records in Caller ID memory and stored
number memory.
Callback
— lets you dial the phone number
in a Caller ID record.
Caller ID Memory
— stores up to 40 Caller
ID records, including the time of the call.
Ample Talk and Standby Time
— when ful-
ly charged (about 12 hours), the supplied
battery pack provides about 7 hours of talk
time or 7 days of standby time.
Security Access-Protection Code
— pre-
vents other cordless phone users from using
5
Features
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ˆ Installation
1. Press down on the tabs on the top of the
bracket and lift the bracket from the clip
slots. Remove the bracket completely
from the lower tab slots.
MOUNTING THE PHONE
You can place the phone on a desk or table,
or mount it on a standard wall plate or direct-
ly on a wall.
2. Rotate the bracket 180°, then insert the
bracket’s tabs into the upper tab slots
and snap into place.
Select a location that is:
• near an easily accessible AC outlet
• near a telephone line jack
3. Plug the modular cord’s other end into a
modular phone line jack.
• out of the way of normal activities
4. Route the adapter and phone cords
through the strain relief slot on the
bracket if necessary.
• away from electrical machinery, electri-
cal appliances, metal walls, filing cabi-
nets, wireless intercoms, security
alarms, and room monitors
5. Plug the adapter into a standard AC out-
let.
The base’s location affects the phone’s
range. If you have a choice of several loca-
tions, try each to see which provides the best
performance.
6. Lift the base’s antenna to a vertical posi-
tion.
On a Wall Plate
Your telephone connects directly to a modu-
lar telephone line jack. If your telephone wir-
ing does not have a modular jack, you can
update the wiring yourself using jacks and
adapters (available at your local RadioShack
store), or have the telephone company up-
date the wiring for you. You must use com-
patible modular jacks that are compliant with
Part 68 of FCC Rules.
1. Route the adapter and phone cords
through the strain relief grooves on the
bottom of the bracket if necessary.
2. Plug the modular cord into the wall plate
jack, then align the bracket’s keyhole
slots with the wall plate studs and slide
the base downward to secure it.
3. Plug the adapter into a standard AC out-
let.
Note:
The USOC number of the jack to be
installed is RJ11C (or RJ11W for a wall plate
jack).
4. Press up on the handset holder and
slide it out of place. Turn it upside down
so its tabbed edge faces up, then slide it
back down into its slot.
On a Desk
Follow these steps to use the supplied brack-
et (pre-installed into the lower tab slots) as a
stand when mounting the base on a desk or
table.
5. Lift the base’s antenna to a vertical posi-
tion.
6
Installation
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3. Plug the battery pack’s connector into
the socket in the compartment (the con-
nector fits only one way), then replace
the battery pack and fasten the retainer
strap.
Directly On a Wall
For this mounting method, you need two
screws (not supplied) with heads that fit into
the keyhole slots on the bottom of the base.
1. Drill two holes 315/16 inches (100 mm)
apart. Then thread a screw into each
4. Replace the cover.
3
To charge the battery pack, place the hand-
set either faceup or facedown on the base.
The CHARGE/IN USE/MESSAGE indicator
lights.
hole, letting the heads extend about /16
inch (4 mm) from the wall.
2. Route the modular and adapter cords
through the grooves on the bottom of
the bracket if necessary.
Notes:
• Recharge the battery pack if the handset
beeps and LOW BATTERY appears, or
if LOW BATTERY appears when the
phone is not in use.
3. Align the keyhole slots with the mount-
ing screws and slide the base downward
to secure it.
4. Plug the modular cord into a modular
phone line jack.
• If the phone does not work immediately
after charging or recharging the battery
pack, return the keypad to the base for
about 5 seconds to reset the security
access-protection code.
5. Plug the adapter into a standard AC out-
let.
6. Press up on the handset holder and
slide it out of place. Turn it upside down
so its tabbed edge faces up, then slide it
back down into its slot.
• About once a month, fully discharge the
battery pack by keeping the phone off
the base until the low battery warning
tone sounds. Otherwise, the battery
pack loses its ability to fully recharge.
7. Lift the base’s antenna to a vertical posi-
tion.
• When the handset is on the base, the
CHARGE/IN USE/MESSAGE indicator
lights even when the battery pack is not
connected. If your phone does not work,
be sure the battery pack is properly con-
nected.
CONNECTING, CHARGING,
AND REPLACING THE
BATTERY PACK
The phone comes with a rechargeable
nickel-cadmium battery pack. You must con-
nect the battery pack and charge it for at
least 12 hours before you use the phone for
the first time.
• If the CHARGE/IN USE/MESSAGE indi-
cator does not light when you place the
handset on the base, be sure the battery
pack and AC adapter are correctly and
securely connected.
1. Slide off the battery compartment cover.
• Check the charging contacts on the
handset and base. If the contacts are
dirty or tarnished, clean them with a
pencil eraser.
2. Unfasten the retainer strap and lift the
battery pack out of the compartment.
7
Installation
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• If the battery pack becomes completely
discharged or the base loses power
while the handset is away from it, place
the handset on the base for about 5 sec-
onds to reset the security access protec-
tion code. If the handset loses power,
leave it on the base to charge the bat-
tery pack.
If you have trouble replacing the battery
pack, take the phone to your local
RadioShack store for assistance.
Important:
The EPA certified
RBRC® Battery Recycling Seal
on the nickel-cadmium (Ni-Cd)
battery indicates RadioShack
is voluntarily participating in an
• If you are not going to use your phone
for an extended period, disconnect its
battery pack. This helps increase the
battery pack’s life.
industry program to collect and recycle these
batteries at the end of their useful life, when
taken out of service in the United States or
Canada. The RBRC program provides a con-
venient alternative to placing used Ni-Cd bat-
teries into the trash or the municipal waste
stream, which may be illegal in your area.
Please call 1-800-THE-SHACK (1-800-843-
7422) for information on Ni-Cd battery recy-
cling and disposal bans/restrictions in your
area. RadioShack’s involvement in this pro-
gram is part of the company’s commitment to
preserving our environment and conserving
our natural resources.
The supplied battery pack should last about
a year. If the battery pack does not hold a
charge for more than 2 hours after overnight
charge, replace it with a new 3.6-volt, 600
mAh battery pack with a connector that fits
the socket in the battery compartment. You
can order
a
replacement battery pack
through your local RadioShack store. Install
the new battery pack, place the handset on
the base, and charge the battery for 12 hours
before using it.
Note:
To avoid losing numbers stored in
memory, you must install and begin charging
the new battery pack within 2 minutes of re-
moving the old one.
Warning:
Dispose of the old battery pack
promptly and properly. Do not burn or bury it.
Cautions:
• You must use a replacement battery
pack of the same size and type.
• Do not dispose of the battery pack in a
fire because it might explode.
• Do not open or mutilate the battery
pack.
• Be careful not to short the battery pack
by touching the connector’s pins with
conducting materials, such as rings,
bracelets, and keys. The battery pack or
conductor might overheat and burn.
8
Installation
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ˆ Operation
A QUICK LOOK AT THE HANDSET
TALK — To make a call, lift the hand-
set from the base, then press TALK.
You hear a dial tone and the CHARGE/
IN USE/MESSAGE indicator lights.
Dial the number you want to call.
lift the handset from
To answer a call,
the base, then press TALK. The
CHARGE/IN USE/MESSAGE indicator
lights.
, place the handset on the
To end a call
base or press TALK.
This phone has a call duration timer
that starts counting from 00:00 when
you press TALK to make or receive a
call. The time stops counting when
you press TALK again to end the call.
The call duration display remains for
12 seconds after you end the call.
Notes:
VOL/CID
To ad-
8/9 —
just the handset’s volume level,
repeatedly press VOL/CID 8
or 9 during a call. The volume
level remains set after you hang
up. There are four volume levels.
Note: The handset sounds 3
beeps when you reach the low-
est or highest listening level.
When you press a button, a single
tone indicates that the phone has ac-
cepted the command. Three tones in-
dicate that you pressed a button in
error or there is severe interference.
If interference is severe, the handset
might lose communication with the
base and the call might disconnect. If
this happens, return the handset to
the base for about 5 seconds to reset
the security access-protection code.
FLASH/DELETE
pro-
—
vides the electronic equiva-
lent of a switchhook signal
for special phone services
such as Call Waiting.
For example, if you have
Call Waiting, press
FLASH/DELETE to an-
swer an incoming call with-
out disconnecting the
current call. Press FLASH/
DELETE again to return to
the first call.
Note: If you do not have any
special phone services,
pressingFLASH/DELETE
might disconnect your cur-
rent call.
CH — Every time you press
TALK, the phone automatically
selects a clear channel it uses for
communication between the
handset and the base. If you hear
interference during a call, repeat-
edly press CH to change the
channel until you get a clear one.
REDIAL — To quickly redial the last number di-
aled, press TALK then REDIAL/CALLBACK.
To redial a busy number, press REDIAL/
CALLBACK without hanging up the phone.
RINGER — To have the phone ring when a call comes
in, set RINGER to ON. To turn the ringer off, set RING-
ER to OFF.
appears and a dial tone sounds for about
<B7I>
2 seconds, then the number automatically redi-
With RINGER set to OFF, the phone does not ring, but
you can still make outgoing calls. If you hear an exten-
sion telephone ring, you can answer the incoming call
on this phone. The CHARGE/IN USE/MESSAGE indica-
tor flashes and the display backlight lights until you an-
swer the call.
als.
Notes:
The redial memory holds up to 32 digits, so you
can redial long-distance as well as local num-
bers.
9
Operation
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STORING YOUR AREA
CODE
MEMORY DIALING
You can store up to 10 numbers of 24 digits
each in the phone’s memory.
To dial a number from a Caller ID record
(see “Dialing a Number from a Caller ID
Record” on Page 13), you must first store
your local area code in the phone’s memory.
Then, when you dial from a Caller ID record,
the system skips the area code if it matches
the one you stored. Follow these steps to
store your area code.
Notes:
• To keep your accounts secure, we rec-
ommend you do not store your personal
access code for services such as bank-
by-phone in a memory location.
• When storing numbers for special ser-
vices (such as alternate long-distance or
bank-by-phone), store the service’s
main phone number in one memory
location and numbers for additional
information in other locations.
1. Make sure the CHARGE/IN USE/MES-
SAGE indicator is not lit.
FUNC
2. Hold down
for 2 seconds. AREA
CODE= ---appears.
3. Enter your three-digit area code. The
handset sounds two long beeps. The
area code is stored.
Storing a Number in Memory
MEM
1. Press
on the handset.
To replace a stored area code, store a new
one in its place.
1
2. Press the memory location number ( –
0
) where you want to store a number.
USING A HEADSET
Note:
To enter a number into the 10th
0
memory location, press .
You can make or answer calls with hands-
free convenience using an optional headset
with a /32-inch (2.5 mm) plug. Contact your
MEM
3. Press
again. ;DJ;HýD7C; appears.
3
local RadioShack store for a suitable head-
set. To connect the headset, insert the head-
set plug into the jack on the top of the
headset.
4. If you have name-only or name-and-
number Caller ID, enter the name (up to
15 characters) using this table:
# of
Presses
1
2
3
4
5
6
7
8
9
USING PAGE/FIND
To send a page to the handset to locate it
when it is away from the base and not in use,
1
A
B
C
(
D
E
F
)
G
H
I
J
K
L
‘
M
N
O
;
P
Q
R
S
T
U
V
?
W
X
Y
Z
2
3
4
–
*
!
PAGE
press
on the base. F7=?D= appears and
the handset rings for about 15 seconds.
$
PAGE
To locate the handset, hold down
. The
handset rings for about 1 minute. Press any
Notes:
• If you make a mistake, press
PAGE
key on the handset or
silence it sooner.
on the base to
FLASH/
DELETE
to delete a letter.
10
Operation
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1
• Press
to enter a space between
second dial tone before you can dial an out-
side number. You can store the access code
with the phone number. However, if you do,
you should also store a pause after the ac-
cess code to allow the outside line time to
connect. After entering the access code,
names.
• If you are using two consecutive let-
ters that reside in the same number
FUNC
key, press
For example, for “Tammy Smith,”
between the letters.
REDIAL
press
to enter a 2-second pause.
8 2 6 FUNC 6 999 1 7777 6 444 8
enter
44
.
Dialing a Stored Number
MEM
5. Press
again. ;DJ;Hý J;Bý DKC8;H
TALK
Press
press
. When you hear the dial tone,
appears.
MEM
then the memory location number
1–0
(
). The memory location number appears
6. Dial the desired number (up to 24 dig-
its).
and the phone dials the number.
MEM
To pre-dial a stored number, press
then
MEM
7. Press
again to store the number.
VOL/CID 8
9
or
to find the desired number,
The handset sounds two long beeps.
REDIAL/CALL BACK
then press
.
Note:
If you hear three short beeps, you
did not store the number successfully.
Start again from Step 1.
Reviewing Stored Numbers
MEM
Press
tion number ( ,
VOL/CID 8
. Enter the desired memory loca-
8. Write down the stored name and num-
ber on the memory index sticker pro-
vided.
1
2
3
,
, and so on), or press
or
ory locations.
9
to scroll through the mem-
Notes:
Deleting a Stored Number
• If the low battery warning tone
sounds, recharge or replace the bat-
tery within two minutes, or the num-
bers stored in memory will be lost.
1. Make sure the CHARGE/IN USE/MES-
SAGE indicator is not lit.
MEM
2. Press
tion number of the number to be
VOL/CID 8
then enter the memory loca-
• If you receive a call while you are
storing a number in memory, press
TALK to answer the call. After the
call, begin at Step 1 to store a num-
ber.
deleted, press
select the memory location.
or
9
to
FLASH/DELETE
3. Press
.
;H7I;ý C;CE5
appears.
• To change a number stored in mem-
ory, simply store a new number in that
memory location.
FLASH/DELETE
4. Press
again to clear the
memory. Two long beeps sound to con-
firm the number is deleted.
Or, press any other button to cancel the
deletion. Three short beeps sound.
Entering a Pause in a Memory
Number
In some telephone systems, you must dial an
access code (9, for example) and wait for a
11
Operation
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er’s name, if available (See “Caller ID Mes-
sages”).
Chain Dialing Service Numbers
For quick recall of numbers for special ser-
vices (such as alternate long distance or
bank by phone), store each group of num-
bers in its own memory location.
Note:
The CHARGE/IN USE/MESSAGE in-
dicator flashes during an incoming call, and
NEW CALL # appears. The latest Caller ID
record appears when the phone rings, then
NEWCALLS#or REPTremains on the dis-
play after the last incoming call.
When calling special services, dial the ser-
vice’s main number first. Then, at the appro-
MEM
priate place in the call, press
, then the
number for the location where the additional
numbers are stored.
Call Waiting
If you subscribe to Call Waiting and a call
comes in while you are on the phone, you
hear a tone that indicates you have another
call. The system displays the Caller ID/Call
Waiting information for about 10 seconds,
then stores the information.
Testing Stored Emergency
Numbers
If you store an emergency service’s number
(police department, fire department, ambu-
lance) and you want to test the stored num-
ber, make the test call during the late
evening or early morning to avoid peak de-
mand periods. Remain on the line to explain
the reason for your call.
FLASH/
To answer the incoming call, press
DELETE
. To resume the previous phone con-
FLASH/DELETE
servation, press
again.
Caller ID Messages
Message Waiting
Display
Description
If you subscribe to a message waiting ser-
vice with your local telephone company, the
CHARGE/IN USE/MESSAGE indicator flash-
es and C;II7=;ýM7?J?D= appears for about
six seconds when you have a new message
waiting. The indicator continues to flash until
you listen to all of your messages.
NEWCALL#
Indicates the number
Note:
of new calls.
NEWdoes not appear
after you review the
display information.
NEW=XX
TOTAL=XX
Indicates the total
numbers of all calls
and new calls. XXis
the number of calls.
CALLER ID OPERATION
The caller chose not
to send Caller ID
information.
PRIVATE
If you subscribe to Caller ID service from
your phone company, the system automati-
cally displays information about calls you re-
ceive and stores the information in Caller ID
memory. The system can store up to 40
number records (the most recent is 40), then
replaces the oldest call with each new one.
OUTOFAREA
The caller is not
within a Caller ID ser-
vice area.
You have received a
call from the same
phone number more
than once.
REPT
The first line of the Caller ID record shows
the calling time, date and the number of
calls. The second line shows the caller’s
phone number. The third line shows the call-
12
Operation
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• caller’s name (if available)
Display
Description
Follow these steps to review Caller ID
records.
NODATA
Caller’s information
was distorted before
reaching the system.
1. Make sure the CHARGE/IN USE/MES-
SAGE indicator is not lit.
MSGWAITINGOFF All new messages
have been reviewed.
LONGDISTANCE
Your phone company
sends information
indicating that the
incoming call is long
distance.
VOL/CID 8
2. Repeatedly press
to review
VOL/CID 9
from CALL#01forward, or
to review records from the most recent
call back.
CALLFORWARD
The call was for-
3. To review the last number dialed, press
warded from a num-
ber set to forward all
calls. The display tog-
gles between the
REDIAL/CALLBACK
.
Notes:
caller’s name and
CALLFORWARD.
• The handset display shows the first 15
characters of the caller’s name and the
last 15 digits of the phone number.
CALLFWDBUSY
ENDOFLIST
The call was for-
warded from a num-
ber set to forward a
call if the line is busy.
The display toggles
between the caller’s
name and CALL
FWDBUSY.
• Empty Caller ID memory locations do
not appear.
• When the list is full, the oldest caller’s
information is replaced by the newest
one.
You have reached the
last call.
Dialing a Number from a Caller ID
Record
MESSAGEWAITING A message is waiting.
(You must subscribe
to your phone com-
pany’s message wait-
ing service.)
Note:
The system cannot dial a number if the
Caller ID record consists of a name only.
1. Make sure the CHARGE/IN USE/MES-
SAGE indicator is not lit.
The Caller ID infor-
mation was garbled.
ERROR
VOL/CID 8
desired number.
9
2. Press
or
to find the
Reviewing Caller ID Records
Each time you receive a call, your system
stores a Caller ID record that you can review
later, even during a call. Each record in-
cludes:
FUNC
3. Press
to dial the long distance
1
prefix ( ) plus the area code and local
number. For example, if the area code is
604 and the local number is 555-1212,
the phone dials 1-604-555-1212.
• call number
FUNC
Press
twice to dial the local phone
• time and date of the call
• caller’s telephone number (if available)
number (555-1212).
13
Operation
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FUNC
FLASH/
desired number, then press
Press
three times to dial the long
DELETE
distance prefix and local number (1-555-
1212).
. ERASECALLID?appears.
FLASH/
To delete all records, hold down
FUNC
DELETE
Press
four times to dial the area
for 3 seconds. ERASE ALL?
code and local number (604-555-1212).
appears.
REDIAL/CALL BACK
FLASH/DELETE
again to confirm
4. Press
. The system
3. Press
dials the caller’s phone number.
the deletion. The handset sounds two
long beeps and the selected number is
deleted.
Storing a Caller ID Record in
Memory
FLASH/
Or, press any button other than
DELETE
to cancel the deletion. The
1. Make sure the CHARGE/IN USE/MES-
SAGE indicator is not lit.
handset sound three short beeps.
CID/VOL 8
9
2. Press
or
to find the
desired caller ID record. The caller ID
memory shows the phone number with
area code.
FUNC
3. Press
to store the number as
specified in Step 3 of “Dialing a Number
from a Caller ID Record.”
MEM
4. Press
once. SELECTMEMO0-9?
appears.
5. Enter the memory location number. The
handset sounds two long beeps.
Notes:
• If the handset sounds three short beeps,
the caller’s number is not stored. Start
again from Step 1.
• You cannot store a Caller ID record with-
out the caller’s number or name in the
phone’s memory.
Deleting Caller ID Records
1. Make sure the CHARGE/IN USE/MES-
SAGE indicator is not lit.
2. To delete a single record, repeatedly
VOL/CID 8
9
press
or
to find the
14
Operation
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ˆ Troubleshooting
We do not expect you have any problems with your telephone, but if you do, the following sug-
gestions might help.
Problem
Suggestion
The handset does not work.
Move the handset closer to the base.
Raise the base’s antenna to a vertical position.
Ensure the phone’s modular cord and the AC adapter are cor-
rectly and securely connected.
Recharge the handset’s battery pack.
Return the handset to the base for about 5 seconds to reset the
security access-protection code.
Call is noisy.
Keep the handset and the base away from interference sources
such as computers, remote control toys, wireless alarm systems,
wireless intercoms and room monitors, fluorescent lights, and
electrical appliances.
If the interference is severe, turn off the interfering device.
Move the handset closer to the base.
Hang up and redial the number.
CH
Press
to change the channel.
The range decreases.
Ensure the base’s antenna is raised and is not touching a metal
surface.
Recharge the handset’s battery pack.
The handset battery pack does Check the charging contacts on the handset and base. If they are
not charge.
dirty, clean them with a pencil eraser.
Be sure the battery pack is connected correctly.
Be sure the handset is properly seated on the base.
Replace the battery pack (see “Connecting, Charging, and
Replacing the Battery Pack” on Page 7).
You have an incoming call, but
do not receive any Caller ID
information.
Check that the phone is correctly and securely connected.
Check with you phone company to verify that your Caller ID ser-
vice is active.
If you still have problems, disconnect the phone. If other phones on the same line work proper-
ly, the fault is in this phone or its installation. If you cannot locate the problem, take your phone
to your local RadioShack store for assistance.
15
Troubleshooting
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Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects in material and workmanship un-
der normal use for one (1) year from the date of purchase from RadioShack company-owned stores and
authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, RadioShack MAKES
NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANT-
ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURA-
TION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVIDED
HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY
OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DI-
RECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY
BREACH OF THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING
FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDI-
RECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply to you.
In the event of a product defect during the warranty period, take the product and the RadioShack sales re-
ceipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, unless otherwise
provided by law: (a) correct the defect by product repair without charge for parts and labor; (b) replace the
product with one of the same or similar design; or (c) refund the purchase price. All replaced parts and
products, and products on which a refund is made, become the property of RadioShack. New or recondi-
tioned parts and products may be used in the performance of warranty service. Repaired or replaced parts
and products are warranted for the remainder of the original warranty period. You will be charged for repair
or replacement of the product made after the expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse, acci-
dent, misuse, improper or abnormal usage, failure to follow instructions, improper installation or mainte-
nance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs other than those
provided by a RadioShack Authorized Service Facility; (c) consumables such as fuses or batteries; (d) cos-
metic damage; (e) transportation, shipping or insurance costs; or (f) costs of product removal, installation,
set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102
We Service What We Sell
12/99
A
43-3504
086-002147-017
08A01
Printed in China
RadioShack Corporation
Fort Worth, Texas 76102
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