RCA Dishwasher PSD400 User Guide

Contents  
Model  
PSD400  
PSD430  
Consumer Services  
Problem Solver  
13–15  
3
19  
Safety Instructions  
User Maintenance Instructions 11  
Warranty  
Back Cover  
Water Temperature  
6
Front Panel Color Change  
Loading  
12  
8, 9  
Operating Instructions  
4, 5  
Use and Care of  
Your Dishwasher  
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IMPORTANT SAFETY INSTRUCTIONS  
Read all instructions before using this appliance.  
WARNING—When using this appliance,  
Do not touch the heating element during or  
always exercise basic safety precautions,  
including the following:  
immediately after use.  
Do not operate your dishwasher unless all enclosure  
panels are properly in place.  
Do not abuse, sit on, or stand on the door or dish  
rack of the dishwasher.  
Use this appliance only for its intended purpose,  
as you will find described in this Use and Care  
Guide.  
This dishwasher must be properly installed and  
located in accordance with the Installation  
Instructions before it is used. If you did not receive an  
Installation Instructions sheet with your dishwasher,  
you can obtain one by contacting the service location  
nearest you.  
Close supervision is necessary if this appliance is  
used by or near children. Do not allow children to  
play inside, on or with this appliance or any  
discarded appliance. Dispose of discarded  
appliances and shipping or packing material  
properly. Before discarding a dishwasher, remove  
the door of the washing compartment.  
GROUNDING INSTRUCTIONS  
—Connect to a properly rated, protected and sized  
power supply circuit to avoid electrical overload.  
—This appliance must be connected to a grounded  
metal, permanent wiring system; or an equipment-  
grounding conductor must be run with the circuit  
conductors and connected to the equipment-  
grounding terminal or lead of the appliance.  
Keep all washing detergents and wetting agents  
out of the reach of children, preferably in a locked  
cabinet. Observe all warnings on container labels  
to avoid personal injury.  
To minimize the possibility of electric shock,  
disconnect this appliance from the power supply  
before attempting any maintenance. NOTE:  
Turning the control dial to the OFF position does  
not disconnect the appliance from the power  
supply. We recommend having a qualified  
technician service your appliance.  
WARNING—The improper connection of the  
equipment-grounding conductor can result in a  
risk of electric shock. Check with a qualified  
electrician or service representative if you are in  
doubt whether the appliance is properly grounded.  
• Do not attempt to repair or replace any part  
of your dishwasher unless it is specifically  
recommended in this guide. All other servicing  
should be referred to a qualified technician.  
• Do not store or use combustible materials,  
gasoline or other flammable vapors and liquids  
in the vicinity of this or any other appliance.  
WARNING—HYDROGEN GAS is produced  
by the chemical action within your water  
• Use only powder or liquid detergents or wetting  
agents recommended for use in a dishwasher.  
heater. It can accumulate in the water heater  
and/or water pipes if hot water has not been used for  
a period of two weeks or longer. HYDROGEN GAS  
IS EXPLOSIVE. To prevent the possibility of  
damage or injury, if you have not used hot water for  
two weeks or more, or moved into a residence in  
which the hot water system may not have been used  
for some time, turn on all hot water faucets and  
allow them to run for several minutes before using  
any electrical appliance which is connected to the  
hot water system. This will allow any hydrogen gas  
to escape. Also, since the gas is flammable, do not  
smoke or use an open flame or appliance during this  
process.  
• Do not wash plastic items unless marked  
‘‘dishwasher safe’’ or the equivalent. For plastic  
items not so marked, check the manufacturer’s  
recommendations.  
Load light plastic items so they will not become  
dislodged and drop to the bottom of the  
dishwasher— they might come into contact with the  
heating element and be damaged.  
To minimize the possibility of injury.  
• When loading items to be washed:  
A. Locate sharp items so that they are not likely  
to damage the door seal, and  
SAVE THESE  
INSTRUCTIONS  
B. Load sharp knives with the handles up to  
reduce the risk of cut-type injuries.  
Do not tamper with controls.  
3
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HOW TO OPERATE YOUR DISHWASHER  
Your dishwasher is designed to give maximum  
performance on loads with normal and heavy soils.  
You may find that many of your dishes have lighter  
soils than normal; if this is the case you can save  
water and energy by selecting a cycle other than  
NORMAL WASH.  
NOTE: If dishwasher drains into a food waste  
disposal, operate the disposal until it is empty before  
starting dishwasher.  
NORMAL  
WASH  
POTS &  
PANS  
WATER  
SAVER  
HEATED HEATED ENERGY  
WASH DRY SAVER  
Features and appearance may vary slightly.  
Step 5. Select the desired Energy Options.  
• HEATED WASH—Use this option for best  
performance with heavily-soiled dishes. When  
Step 1. Load your dishwasher. (See Loading  
section.)  
Step 2. Make sure the Cycle Indicator Dial is at  
the OFF position and the door is unlatched. Add  
detergent to the detergent dispenser. (See Detergent  
Guide.) Use a rinse aid agent to help prevent  
spotting. (See How to Use a Rinse Agent section.)  
selected, the wash cycle adds extra heat to the water  
for the best washing and drying. (See Cycle  
Selection Chart.)  
• HEATED DRY—Turns the drying heater on for  
fast drying.  
• ENERGY SAVER—Shuts off the heating unit,  
thus saving energy. Dishes air-dry naturally. It takes  
longer but saves energy. You can open the door after  
the motor stops to speed drying. Excellent for  
overnight drying.  
Step 3. Latch the door.  
Step 4. Select desired wash cycle.  
• POTS & PANS—For items such as pots, pans and  
casseroles with dried-on or baked-on soils.  
Everyday dishes may be included. This cycle will  
get heavily soiled dishes cleaner than the normal  
cycle. It will not remove burned-on foods.  
Step 6. Turn the Cycle Indicator Dial to ON.  
• Turning the dial to ON will begin the cycle  
immediately. To obtain the benefits of a complete  
cycle, be careful that you do not turn the dial any  
farther than is necessary to start the dishwasher.  
There is a time delay between start-up and water  
fill so you will not hear any wash action right away.  
• NORMAL WASH—For most loads of everyday  
dishes, glasses and cookware with medium soils.  
Designed to yield high performance on normal soils.  
WATER SAVER—For dishes with light soils. This  
cycle uses less water than the other cycles.  
4
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OFF  
ON  
PLATE  
WARMER  
(HEATED DRY ON)  
(HEATED DRY OFF)  
RINSE & HOLD  
Dial Cycles  
The RINSE & HOLD cycle is for rinsing  
partial loads which will be washed later.  
Do not use detergent.  
The PLATE WARMER cycle is for warming  
clean dishes and serving plates for the serving  
of hot foods. The cycle will take approximately  
32 minutes if selected.  
a. Make sure ENERGY SAVER is selected.  
a. Load clean plates and dishes to be warmed.  
b. Select HEATED DRY.  
b. Be sure the door is unlatched.  
c. Slowly turn the Cycle Indicator Dial to  
RINSE & HOLD.  
c. Be sure the door is unlatched.  
d. Latch the door to start the cycle.  
d. Slowly turn the Cycle Indicator Dial to  
PLATE WARMER.  
e. Latch the door to start the cycle.  
Cycle Selection Chart  
Wash Cycle  
Water Use  
Gallons  
Time  
Minutes  
(approx.) (approx.)  
Cycle Sequence  
Main  
Wash Cycles  
Rinse  
Rinse  
Rinse  
Rinse  
Rinse  
Rinse  
Rinse  
Rinse  
Rinse  
Rinse  
Rinse  
Rinse  
Rinse  
Rinse  
Rinse  
Rinse  
POTS & PANS  
NORMAL WASH  
WATER SAVER  
RINSE & HOLD  
10.2  
8.6  
7.0  
4.2  
62*  
62*  
62*  
12*  
Wash  
Main  
Wash  
Main  
Wash  
Rinse  
Rinse  
Drying Options:  
HEATED DRY. Available on all wash cycles except RINSE & HOLD.  
ENERGY SAVER. Drying heater is turned off. Dishes dry naturally.  
5
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Good Dishwashing Starts with HOT Water  
To get dishes clean and dry, you need hot water. For good washing and  
drying, the entering water must be at least 120  
°F. To prevent dish damage,  
inlet water should not exceed 150 F.  
°
How to Test Water Temperature  
Check your water temperature with a candy or meat  
thermometer. Turn on the hot water faucet nearest  
the dishwasher. Put the thermometer in a glass and  
let the water run continuously into the glass until the  
temperature stops rising. If the water temperature is  
below 120°F., adjust your water heater.  
Helpful hints: If outside temperatures are unusually  
low, or if your water travels a long distance from water  
heater to dishwasher, you may need to set your water  
heater’s thermostat up. If you have not used hot water  
for some time, the water in the pipes will be cold. Turn  
on the hot water faucet at the sink and allow it to run  
until the water is hot. Then start the dishwasher. If  
you’ve recently done laundry or run hot water for  
showers, give your water heater time to recover before  
operating the dishwasher.  
To improve washability if the water is less than 120°F.  
and you cannot adjust your water heater: Select a  
longer cycle or the HEATED WASH option and fill  
both detergent cups at least half-full with detergent.  
How to Use a Rinse Agent  
The rinse agent makes water flow off dishes  
quicker than usual. This lessens water spotting  
and makes drying faster, too.  
Your dishwasher’s rinse agent container holds  
1
2
approximately 4 ⁄ ounces. This should last about  
3 months. Fill as needed.  
For best dishwashing performance, use of a rinse  
agent such as JET-DRY brand is recommended.  
If you accidentally spill: Wipe up the rinse  
agent with a damp cloth. Don’t leave the spill in the  
dishwasher. It can keep your detergent from working.  
Rinse agents come in either liquid or solid form.  
Your dishwasher uses the liquid form.  
If you can’t find any rinse agent, write:  
How to fill the rinse agent dispenser.  
Unscrew the cap.  
BENCKISER CONSUMER PRODUCTS, INC.  
(‘‘JET-DRY’’)  
Add liquid rinse agent  
until it just reaches the  
bottom of lip inside the  
dispenser opening.  
Corporate Centre 1  
55 Federal Road  
P.O. Box 1991  
Danbury, CT 06813-1991  
Replace cap. The  
dispenser automatically  
releases rinse agent into  
final rinse water.  
You may check to see if you need to add rinse agent by  
removing the fill cap and looking into the container.  
6
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How to Choose and Use the Right Detergent  
Use only powder or liquid detergent specifically  
made for use in dishwashers. Other types will cause  
oversudsing.  
Too much detergent with soft water not only wastes  
money, it can be harmful. It can cause a permanent  
cloudiness of glassware, called ‘‘etching.’’ An outside  
layer of glass is etched away! Of course, this takes  
some time. But why take a chance when it’s easy to  
find out the hardness of your water.  
How much detergent should you use? That depends.  
Is your water ‘‘hard’’ or ‘‘soft’’? With hard water, you  
need extra detergent to get dishes clean. With soft water,  
you need less detergent.  
Keep your detergent fresh and dry. Under the sink  
isn’t a good place to store detergent because there is too  
much moisture. Don’t put powder detergent into the  
dispenser until you’re ready to wash dishes, either. (It  
won’t be fresh OR dry.)  
Your water department can tell you how hard your  
water is. So can your county extension agent or your  
area’s water softener company. Just call and ask them  
how many ‘‘grains’’ of hardness there are in your water.  
If your powder detergent gets old or lumpy, throw it  
away. Old detergent often won’t dissolve. If you use a  
liquid dishwasher detergent, these precautions are not  
necessary because liquid detergents don’t ‘‘lump’’ as  
they age or come in contact with moisture.  
Detergent Dispensers  
You’ll find two detergent dispensers on the inside  
Close the main cup.  
door of your dishwasher. Two, because  
NOTE: To open detergent cup after it  
has been closed, unlatch the door and  
rotate the Cycle Indicator Dial a full turn  
some cycles use two washes.  
Open  
Cup  
See Detergent Usage Guidebelow.  
Grasp handle,  
rotate and  
close tightly  
(Be sure the CYCLE INDICATOR  
DIAL is at OFF position before  
adding detergent. Otherwise,  
to the OFF position. When the closed cup  
contains soap it is best that the door be in  
a partially open position before rotating the  
the detergent cup will not  
Cycle Indicator Dial. This will help reduce the amount  
of detergent and rinse aid agent spillage into the tub.  
Main  
Cup  
close and latch properly.)  
Detergent Usage Guide (powder or liquid)  
SOFT WATER (0-3 grains hardness) MEDIUM WATER (3-7 grains)  
HARD WATER (7-12 grains*)  
CYCLES  
Main Cup  
Half Full  
Open Cup  
Half Full  
Main Cup  
Open Cup  
Half Full  
Main Cup‡  
Open Cup‡  
POTS & PANS  
NORMAL WASH  
Completely  
Full  
Completely  
Full  
Completely  
Full  
+
+
+
WATER SAVER  
Half Full  
None  
Half Full  
None  
Completely  
Full  
None  
RINSE & HOLD  
Use no detergent  
Use no detergent  
Use no detergent  
*12 grains and up is extremely hard water. A water softener is recommended. Without it, lime  
can build up in the water valve. The water valve may stick while open and cause flooding.  
‡Filled Main Cup holds 3 tablespoons;  
filled Open Cup holds 2 tablespoons.  
How to Prepare the Dishes for Washing  
If this is your first dishwasher, or if you’re replacing  
a much older model, you may wonder how much  
preparation your dishes need. Actually very little.  
Scrape off bones, seeds, skins, toothpicks and other  
hard solids. Remove excessive quantities of oil or grease.  
NOTE: You may also want to consider removing  
foods such as mustard, mayonnaise, vinegar, lemon  
juice and other foods that can cause discoloration of  
stainless steel if allowed to remain on dishes for a long  
period of time.  
The POTS & PANS cycle can wash heavily soiled  
dishes and remove dried-on and baked-on soils from  
pots, pans and casseroles. Items with burned-on  
soils need extra preparation.  
7
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HOW TO LOAD YOUR DISHWASHER  
NOTE: Do not load large platters or trays in front right corner of lower  
rack. They may prevent detergent from circulating in the wash cycle.  
The upper rack is best for glasses, cups and  
saucers. Cups and glasses fit best along the sides.  
This is also the place for dishwasher-safe plastics.  
Make sure small plastic items are lodged in tightly so  
they can’t fall onto the heating unit. Arrange stemware  
so that it cannot move easily. Don’t let the glasses  
touch each other.  
The upper rack is handy for all kinds of odd shapes.  
Sauce pans, mixing bowls and other items should  
be placed face down. When loading dishwasher safe  
plastics make sure each plastic item is secured over  
two fingers. This will insure good washing results.  
Keep center area clear in the lower rack.  
The wash tower rises through the center of the lower  
rack during the wash and rinse portions of the cycle.  
Don’t block it or load tall things next to it. Also, be  
careful not to let a portion of an item such as a pot or  
dish handle extend through the bottom rack. This could  
block the wash arm and cause poor washing results.  
8
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The lower rack is best used for plates, saucers, and  
cookware. Large items such as broiler pans and racks  
should go in the lower rack along the edge. Load  
platters, pots and bowls along the sides, in corners,  
or in the back. For best washing result, all items should  
be positioned with the soiled side facing the center of  
the rack.  
Don’t let any  
item extend  
through bottom  
Precaution!  
Put flatware in the removable basket with fork and knife  
handles up to protect your hands. Place spoons in the  
basket with handles down. Mix knives, forks and  
spoons so they don’t nest together. Distribute evenly.  
Take out anything that may fall or extend through the  
bottom of the basket.  
The security cell cover hinged in the handle may be  
lowered to either side to secure light-weight items from  
the effects of the vigorous wash action.  
9
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WHAT YOU CAN USUALLY WASH SAFELY  
IN YOUR DISHWASHER  
Usually  
Material  
Safe  
Exceptions (not safe)  
Special Instructions  
Aluminum  
YES  
Some colored anodized  
aluminum can fade.  
Some darkening or spotting possible. Remove by  
scouring with soap-filled steel wool pads.  
China/  
Stoneware  
YES  
Antique, metal-trimmed,  
hand-painted or over-the-glaze  
patterns fade. Gold leaf  
will discolor.  
If in doubt, check with the manufacturer. Or test wash  
one piece daily for at least a month. Compare with the  
rest of the set.  
Crystal  
YES  
NO  
Antique, metal-trimmed or  
hand-painted patterns fade.  
Gold leaf will discolor.  
Load securely to prevent movement. Check your  
manufacturer’s instructions for your crystal.  
Non-dishwasher  
items—such  
as electronic  
air cleaner  
Do not wash in dishwasher. Damage to dishwasher  
and discoloration or staining of dishwasher may result.  
filters, furnace  
filters, paint  
brushes, etc.  
Glass  
Iron  
YES  
NO  
Iron will rust.  
Pewter  
Plastics  
NO  
Pewter tarnishes.  
YES  
If it doesn’t say DISHWASHER SAFE, test one piece in  
the top rack before dishwashing an entire set.  
Stainless steel  
YES  
YES  
Rinse if not washing immediately. Salty or acidic foods  
can stain if left on.  
Sterling silver  
and silver plate  
Don’t put in same silverware  
basket with stainless steel.  
Contact between metals can  
damage silver.  
Rinse if not washing immediately. Salty or acidic foods can  
stain if left on. Dry detergent can cause difficult-to-remove  
black spots. Place in back section of silverware basket to  
avoid exposure to detergent from the detergent cup.  
Don’t wash copper utensils in  
the same load. Silver may get a  
brown film.  
Adhesive used to attach some  
hollow-handle knives can loosen.  
Non-stick  
coatings  
YES  
After washing, wipe the non-stick coating area with  
vegetable oil to keep it from losing its non-stick quality.  
Tin  
NO  
NO  
Tin can rust.  
Wood  
Wood can warp, crack or lose  
its finish with any type of washing.  
Forget a dish? Here’s when you can add it:  
Add dishes any time during the RINSE & HOLD  
cycle. With other wash cycles, you can add dishes  
at any time BEFORE the main detergent wash portion  
of the cycle.  
Here’s how to add a forgotten dish:  
1. Push the door latch to the left. Washing will stop.  
2. Wait a few seconds until the water calms. Then  
open the door. WARNING: Hot vapor may rise  
from opened door.  
However, opening the door during any cycle  
lessens cleaning power. So try to load everything  
at the beginning.  
3. Add dishes you’ve forgotten.  
4. Close the door and push the latch to the far right.  
When the door is locked, washing will continue.  
10  
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CARE AND CLEANING  
USER MAINTENANCE INSTRUCTIONS  
Clean the control panel with a lightly dampened  
cloth. Dry thoroughly. Do not use abrasives or  
sharp objects on the panel. They can damage it.  
Appliance Polish Wax & Cleaner (Cat. No.  
WR97X0216) is available from GE Service and  
Parts Centers.  
Clean the outside with a good appliance polish  
wax. The outside cabinet finish is durable, but it  
can scratch. So use no scouring pads, or harsh or  
gritty cleaners.  
The inside usually takes care of itself. If it should  
ever need cleaning, use a mild cleansing powder.  
Scouring pads and harsh cleaners can mar the finish.  
Not Using Your Dishwasher in Winter? Protect Against Freezing.  
If your dishwasher is left in an  
unheated place during the winter,  
ask a service technician to:  
• Drain water from the inlet line  
and water valve. (Use a pan to  
catch the water.)  
• Cut off electrical power to the  
dishwasher. Remove fuses or trip  
circuit breaker.  
• Reconnect the water inlet line to  
the water valve.  
• Remove the plastic pump cover  
in the tub bottom and use a  
sponge to soak up water in  
the rubber boot.  
• Turn off the water supply.  
Pump Cover Screws  
• Disconnect the water inlet line  
from the water valve.  
Built-in Dishwashers Often Use an Air Gap. Keep It Clean.  
An air gap is a plumbing device.  
If you have an air gap, check it at  
least once a month. IT IS NOT  
PART OF YOUR DISHWASHER.  
IT IS NOT COVERED IN YOUR  
WARRANTY.  
Two Types of Air Gaps  
It protects your dishwasher against  
water backing up into it if a drain  
clogs. The air gap is not a part of  
the dishwasher. And you may not  
even have one. Not all plumbing  
codes require air gaps.  
The air gap is easy to clean.  
With most types, first turn off the  
dishwasher, then lift off the chrome  
cover. Then unscrew the plastic cap  
and check for any buildup of grit.  
A toothpick makes cleaning easy.  
Check the air gap any time your  
dishwasher isn’t draining well.  
11  
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HOW TO CHANGE COLOR PANELS  
If you are redecorating, you can change your dishwasher’s front panel to  
match or blend with your new colors by flipping it over. Each side of each  
panel is a different color. You may also paint a panel with a color of your  
own choice.  
How to Change the Door Panel  
1. Take out trim screws on either side of the  
NOTE: Do not operate  
dishwasher while changing  
panels or when lower panel  
is removed.  
dishwasher door. Remove the side trim.  
2. Slide the door panel out.  
(Carefuledges may be sharp.)  
3. Turn the door panel around and put the color you  
want in front.  
4. Replace the door panel, side trim and screws.  
How to Change the Lower Panel  
1. Remove the lower panel attachment screws.  
Retaining  
Tab  
Top  
Mounting  
Screw  
2. On models without top mounting screws, remove  
the entire lower assembly by rotating the bottom  
out and lifting it up and over the retaining tabs.  
or  
3. On models with top mounting screws, remove  
the screws.  
Top  
Trim  
4. Take out the top trim screws and remove the  
top trim.  
5. Slide the color panel(s) up and out and put the  
color you want in front.  
6. Replace the top trim and screws.  
7. Replace the entire lower assembly by reversing  
the steps.  
Lower Panel Attachment Screws  
Wood Panel Trim Kits  
Color Panels  
Ordering Information  
Wood panel trim kits, contain  
trim and instructions for adding a  
decorative wood door panel and  
lower panel no thicker than 1/4to  
match kitchen cabinets.  
If you have redecorated and the  
color panels in your dishwasher do  
not blend with your new color  
scheme you may order an additional  
color panel.  
Color panels and wood panel trim  
kits are available at an extra cost by  
calling, toll-free, 800-626-2002.  
Your order will be sent directly to  
your home. VISA, MasterCard and  
Discover cards are accepted.  
Specify the trim number when  
ordering.  
Specify the color panel number  
when ordering.  
GPF40BC (Chrome Trim & Screws)  
GPF40BK (Black Trim)  
GPF40WD (White Trim)  
GPF40AD (Almond)  
GPF24 White/Almond  
GPF26 Harvest/Black  
GPF27 Black/White  
12  
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QUESTIONS?  
USE THIS PROBLEM SOLVER  
PROBLEM  
POSSIBLE CAUSE  
DISHWASHER  
WON’T RUN  
A fuse in your home may be blown, or the circuit breaker tripped. Replace fuse or  
reset circuit breaker. Remove any other appliances from the circuit.  
UNUSUAL NOISE  
Utensils may not be secure on rack pins, or something small may have dropped from  
the rack. Water is causing utensils to rattle. Make sure everything is securely placed  
in dishwasher.  
DISHES DON’T DRY  
Make sure inlet water temperature is correct. (See How to Test Water  
Temperature section.) Try to use the Heated Wash option.  
Unload the bottom rack first. Water from dishes in the top rack may be spilling into  
the bottom rack.  
Check for improper loading. Dishes shouldn’t nest together. Avoid overloading.  
Check the rinse agent dispenser to see that it’s not empty.  
UNCLEAN DISHES  
AND FLATWARE  
Check inlet water temperature. It should be at least 120°F. (See How to Test  
Water Temperature section.)  
Water pressure may be temporarily low. Turn on a faucet. Is water coming out slower  
than usual? If so, wait until pressure is normal before using your dishwasher.  
Plugged air gap. (See Care and Cleaning section.)  
Improper rack loading. (See Loading section.)  
Choose another cycle to give you longer washing time.  
DETERGENT LEFT  
IN DISPENSER CUPS  
Water may not be reaching the detergent cups. Move dishes that may be blocking  
detergent cup.  
The dispenser cover may not be opening or may be blocked by improperly loaded  
items. If you used a powder detergent, open the cup and remove any caked-on  
detergent. If the cup still doesn’t open automatically, call for service.  
Detergent may be old. If the powder detergent is hard or caked in the box, throw  
it away.  
The detergent may not be working well. Try another brand.  
DETERGENT CUP  
LID WON’T LATCH  
AFTER ADDING  
DETERGENT  
Cycle Indicator Dial must be OFF for cup lid to close and latch properly. If you  
unlatch the door and open it to dry your dishes, the Cycle Indicator Dial does  
not advance by itself.  
YELLOW OR  
BROWN FILM  
Tea or coffee can stain cups. Remove the stain by hand, using a solution of 1/2 cup  
bleach and 3 cups warm water.  
An overall yellow or brown film on dishes or glassware can be caused by iron  
deposits in water. A special filter in the water supply line is the only way to correct  
this problem. Your water softener company can tell you about the filter.  
Yellow film on sterling silver results when you wash copper utensils in the same load.  
Silver polish will usually remove this stain.  
(continued next page)  
13  
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THE PROBLEM SOLVER  
(continued)  
PROBLEM  
POSSIBLE CAUSE  
Spotting can be caused by all these things:  
SPOTS AND  
FILMING ON  
GLASSES AND  
FLATWARE  
Extremely hard water. (See How to Choose and Use Detergent section.)  
Low inlet water temperature. (See How to Test Water Temperature section.)  
Overloading the dishwasher.  
Improper loading. (See Loading section.)  
Old or damp powder detergent.  
• Phosphate level in detergent too low. (See How to Choose and Use  
Detergent section.)  
Rinse agent dispenser empty. (See How to Use a Rinse Agent section.)  
Too little detergent. (See How to Choose and Use Detergent section.)  
Local water conditions and personal preferences vary. Try several brands of  
detergents to find one that gives the best results for you. A liquid dishwasher  
detergent may help reduce filming.  
To remove stubborn spots and film from glassware:  
1. Remove all metal utensils from the dishwasher.  
2. Do not add detergent.  
3. Select POTS & PANS cycle.  
4. Start the dishwasher and allow to run for 18 to 22 minutes. The dishwasher will  
now be in the main wash.  
5. Then open the door and pour 2 cups (500 ml) of white vinegar into the bottom of  
the dishwasher.  
6. Close the door and allow to complete the cycle.  
If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric  
acid crystals instead of vinegar. (Most drugstores carry citric acid crystals. If yours  
doesn’t, call GE Factory Service.)  
Using a vinegar or citric acid crystal rinse more than twice a month? Consider a home  
water softener.  
CLOUDINESS ON  
GLASSWARE  
If vinegar or citric acid crystal rinse doesn’t work, the cloudiness is “etching.”  
The film cannot be removed.  
It can be prevented: Use less detergent if you have soft water. Wash glassware in  
the shortest cycle that will get them clean.  
Water temperature entering dishwasher exceeds 150°F.  
CHIPPING OF CHINA  
Rough handling can cause chipping. Load with care. Make sure glassware and china  
are secure and can’t jar loose. (See Loading section.) Make sure tall glasses and  
stemware will clear the top of the tub when you push the rack into the dishwasher.  
Always use the top rack for delicate items.  
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PROBLEM  
POSSIBLE CAUSE  
BLACK OR GRAY  
MARKS ON DISHES  
Aluminum utensils often leave marks when they rub against dishes. Remove marks  
with a mild abrasive cleanser.  
SMALL AMOUNT OF  
WATER STANDING  
IN THE BOTTOM  
OF THE TUB  
Water around the outlet on the tub bottom at the back of the tub is normal. It is clean  
water. It’s there to keep the water seal lubricated.  
WATER WON’T PUMP  
OUT OF THE TUB  
If the entire bottom of the tub has water, you may have a drain problem. Clean the air  
gap, if you have one. (See Care and Cleaning section.)  
Check the kitchen sink. Is it draining well? You may need a plumber.  
If dishwasher drains into disposer, run disposer to clear. Be sure disposer is not  
clogged.  
SUDS IN THE TUB  
Sudsing detergents are not meant for dishwashers. USE ONLY AUTOMATIC  
DISHWASHER DETERGENTS TO AVOID SUDSING.  
To remove suds from the tub: Open the dishwasher. Let suds evaporate. Add  
1 gallon of cold water to the tub. Close and latch the dishwasher. Pump out water  
by slowly turning the control dial until a drain period is reached.  
Repeat if necessary.  
DISHWASHER  
LEAKS  
Suds can cause unit to overflow. That’s why it’s so important to use a detergent that’s  
designed for automatic dishwashers.  
Spilling the rinse agent can cause foam during washing. This can lead to overflowing.  
Wipe up accidental spill of rinse agent with a damp cloth.  
MOTOR HUMS  
Dishwasher has not been used on a regular basis.  
If you do not use your dishwasher often, set it to fill and pump out once every week.  
This will help keep the seal moist, and the garbage disposer clear.  
STAINING OF  
TUB INTERIOR  
Some detergents contain colorant (pigment or dyes) that will discolor the tub  
interior with extended use. Check the detergent cup for signs of any discoloration.  
If cup is discolored, change to detergent without any colorant.  
SOUNDS YOU  
WILL HEAR  
You’ll hear occasional clicking sounds. These are normal.  
• Soft food disposal shredding action.  
• Drain valve opening to pump water out.  
• Timer control as cycle progresses.  
• Detergent cup opening.  
During the drying period:  
• The motor stops.  
VAPOR AT  
THE VENT  
Water vapor comes through the vent by the door latch during drying and when  
water is being pumped out.  
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NOTES  
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NOTES  
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IF YOU NEED SERVICE...  
To obtain service, see the Consumer Services page in the  
back of this guide.  
NEXT, if you are still not pleased, write all the  
details—including your phone number—to:  
We’re proud of our service and want you to be  
pleased. If for some reason you are not happy with the  
service you receive, here are three steps to follow for  
further help.  
Consumer Relations  
Appliance Park  
Louisville, KY 40225  
FINALLY, if your problem is still not resolved, write:  
FIRST, contact the people who serviced your  
appliance. Explain why you are not pleased. In most  
cases, this will solve the problem.  
Major Appliance Consumer Action Program  
20 North Wacker Drive  
Chicago, IL 60606  
18  
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Well Be There  
With the purchase of your new RCA appliance, receive the assurance that if you ever need  
information or assistance, well be there. All you have to do is call—toll-free!  
In-Home Repair Service  
800-GE-CARES (800-432-2737)  
Our consumer service professionals will provide expert repair service on your  
RCA appliance, scheduled at a time that’s convenient for you. Many GE  
Consumer Service company-operated locations offer you service today or  
tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m. to  
2:00 p.m. Saturdays). Our factory-trained technicians know your appliance  
inside and out—so most repairs can be handled in just one visit.  
For Customers With Impaired Hearing…  
800-833-4322  
Consumers with impaired hearing or speech who have  
access to a TDD or a conventional teletypewriter may  
call 800-TDD-GEAC (800-833-4322) to request  
information or service.  
Service Contracts  
800-626-2224  
You can have the secure feeling that GE Consumer Service will still be there  
after your RCA product warranty expires. Purchase a GE contract while your  
warranty is still in effect and you’ll receive a substantial discount. With a  
multiple-year contract, you’re assured of future service at today’s prices.  
Parts and Accessories  
800-626-2002  
User maintenance instructions contained in this booklet  
cover procedures intended to be performed by any user.  
Other servicing generally should be referred to qualified  
service personnel. Caution must be exercised, since  
improper servicing may cause unsafe operation.  
Individuals qualified to service their own appliances  
can have parts or accessories sent directly to  
their home. Our parts system provides access to over  
47,000 Genuine Renewal Parts…and all are fully  
warranted. VISA, MasterCard and Discover cards  
are accepted.  
19  
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YOUR RCA DISHWASHER WARRANTY  
Save proof of original purchase date such as your sales slip or cancelled check to establish warranty period.  
WHAT IS COVERED  
FULL ONE-YEAR WARRANTY  
FOR SERVICE  
For one year from date of original purchase, we will  
provide, free of charge, parts and service labor in  
your home to repair or replace any part of the  
dishwasher that fails because of a manufacturing  
defect.  
We at RCA strive to provide the highest quality  
products and service. Therefore we have designated  
GE CONSUMER SERVICE, a leader in the service  
industry, to fulfill your service needs. Should your  
appliance need service, during warranty period or  
beyond, call 800-GE-CARES (800-432-2737).  
FULL TEN-YEAR WARRANTY  
For ten years from date of original purchase, we  
will provide, free of charge, parts and service labor  
in your home to repair or replace the tub or door  
liner if it fails to contain water because of a  
manufacturing defect such as cracking, chipping,  
peeling or rusting.  
This warranty is extended to the original purchaser  
and any succeeding owner for products purchased  
for ordinary home use in the 48 mainland states,  
Hawaii and Washington, D.C. In Alaska the  
warranty is the same except that it is LIMITED  
because you must pay to ship the product to the  
service shop or for the service technician‘s travel  
costs to your home.  
WHAT IS NOT COVERED  
• Service trips to your home to teach you how to  
use the product.  
providing adequate electrical, plumbing and  
other connecting facilities.  
Read your Use and Care material. If you then  
have any questions about operating the product,  
please contact your dealer or:  
Manager—Consumer Affairs  
RCA Appliances  
• Replacement of house fuses or resetting of circuit  
breakers.  
• Failure of the product if it is used for other than its  
intended purpose or used commercially.  
• Damage to product caused by accident, fire,  
floods or acts of God.  
WARRANTOR IS NOT RESPONSIBLE FOR  
CONSEQUENTIAL DAMAGES.  
Appliance Park  
Louisville, KY 40225  
• Improper installation.  
If you have an installation problem, contact your  
dealer or installer. You are responsible for  
Some states do not allow the exclusion or limitation of incidental or  
consequential damages, so the above limitation or exclusion may not  
apply to you. This warranty gives you specific legal rights, and you  
may also have other rights which vary from state to state. To know  
what your legal rights are in your state, consult your local or state  
consumer affairs office or your state’s Attorney General.  
Warrantor: RCA Appliances  
If further help is needed concerning this  
warranty, write:  
Manager—Consumer Affairs  
RCA Appliances  
Appliance Park  
Louisville, KY 40225  
This book is printed on recycled paper.  
PSD400  
PSD430  
Printed in Louisville, KY  
Part No. 165D3527P031  
Pub. No. 79-5030  
8-95 CG  
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