RCA Cordless Telephone 2 9917 2 9918 User Guide

2-9917/2-9918  
900MHz Hands-free  
CordlessTelephone  
User’s Guide  
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TABLE OF CONTENTS  
INTRODUCTION ............................... 4  
GETTING STARTED .......................... 5  
Charging the Battery ................... 5  
Storing a Pause in Memory ..... 11  
Changing a Stored Number..... 11  
Dialing a Stored Number ......... 12  
Chain Dialing from Memory .... 12  
INSTALLATION & SETUP ................... 6  
USING YOUR HANDS-FREE PHONE .... 7  
Placing or Receiving Calls ........... 7  
In Use Indicators .......................... 7  
BATTERY INFORMATION .................. 12  
Battery Safety Precautions ....... 13  
Changing The Battery ............... 13  
Base Unit ..................................... 7  
TROUBLESHOOTING GUIDE ............. 14  
TELEPHONE NETWORK INFORMATION . 15  
REN .......................................... 15  
Handset........................................ 7  
Buttons and Features .................. 8  
Volume......................................... 8  
Mute ............................................. 8  
Channel Button ........................... 8  
Memory Button ........................... 8  
Pause ........................................... 8  
Ringer Adjust .............................. 8  
Flash Button ................................ 9  
Redial Button............................... 9  
Temporary Tone Feature ............ 9  
GENERAL PRODUCT CARE .............. 16  
Causes of Poor Reception ......... 16  
INDEX ......................................... 17  
SERVICE ...................................... 18  
ACCESSORY ORDER FORM ............. 19  
Page/Find................................... 10  
The Memory Feature ................. 10  
Storing a Number in Memory . 10  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
T H E L I G H T N I N G  
FLASH AND ARROW-  
HEAD WITHIN THE  
CAUTION: TO REDUCE THE THE EXCLAMATION  
RISK OF ELECTRIC SHOCK, POINT WITHIN THE  
DO NOT REMOVE COVER T R I A N G L E I S  
A
TRIANGLE IS  
WA R N I N G S I G N  
ALERTING YOU OF  
A
WARNING  
SIGN  
( O R B A C K ) . N O U S E R -  
SERVICEABLE PARTS IN-  
SIDE. REFER SERVICING  
TO QUALIFIED SERVICE  
PERSONNEL.  
ALERTING YOU OF  
I
M
P
O
R
T
A
N
T
WARNING:TO PREVENT FIRE  
OR ELECTRICAL SHOCK HAZARD,  
DO NOT EXPOSE THIS PRODUCT  
TO RAIN OR MOISTURE.  
"
D
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S
I N S T R U C T I O N S  
A C C O M PA N Y I N G  
T H E P R O D U C T.  
VOLTAGE" INSIDE  
THE PRODUCT.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
3
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INTRODUCTION  
Your GE 900 MHz Cordless Telephone is designed to give you flexibility in  
use and high quality performance. To get the most from your new cordless  
telephone, we suggest that you take a few minutes right now to read  
through this instruction manual.  
The following is important information regarding the use of your cordless  
phone:  
• Digital Security System  
When you place the Handset in the base, the unit verifies it’s security code  
which prevents false ringing from other cordless telephones. After a  
power outage or battery replacement, you should place the Handset in the  
base for about 20 seconds to reset the code.  
• IMPORTANT: You Should Own a Non-Cordless Phone Too  
Because cordless phones operate on electricity, you should have at least  
one phone in your home that is not cordless, in case the power in your  
home goes out.  
• Installation Note  
Some cordless telephones operate at frequencies that may cause  
interference to nearby TVs and VCRs. To minimize or prevent such  
interference, the base of the cordless telephone should not be placed near  
or on top of a TV or VCR. If such interference continues, move the cordless  
telephone farther away from the TV or VCR.  
Modular Jack Requirements  
You need an RJ11(CA11A) type modular  
jack, which is the most common type of  
phone jack and might look like the one  
pictured here. If you don’t have a modular  
jack, call your local phone company to find  
out how to get one installed.  
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GETTING STARTED  
Make sure your package includes the items shown here.  
IN USE/LOW BATT  
PHONE  
AC power adapter  
VOLUME  
VOLUME  
Battery  
MUTE  
1
GHI4  
ABC2  
JKL5  
DEF3  
MNO6  
PQRS7  
TUV8  
WXYZ9  
CHARGE  
IN/USE  
PAGE/FIND  
TONE  
OPER0  
#
PAUSE  
*
CHANNEL  
MEMORY  
RINGER  
ADJUST  
FLASH  
REDIAL  
Handset/Headphone  
Headset hook  
Telephone line cord  
Base  
CHARGING THE BATTERIES  
1. Plug the power supply cord into the  
POWER 12V DC jack on the base and into  
an AC outlet.  
TONE  
PULSE  
-
+
TEL. LINE  
DC 500mA  
2. Place Handset or just the battery itself  
into the base to charge for 12 hours. The  
CHARGE/IN USE light (on the base)  
comes on to indicate that the battery is  
charging.  
IN USE/LOW BATT  
PHONE  
VOLUME  
VOLUME  
MUTE  
ABC2  
JKL5  
TUV8  
DEF3  
1
GHI4  
In Use  
Indicator  
MNO6  
WXYZ9  
PQRS7  
OPER0  
#
PAUSE  
TONE  
*
MEMORY  
CHANNEL  
CHARGE  
IN/USE  
PAGE/FIND  
If you don’t charge the Handset  
battery properly (for 12 hours) when  
you first set up the phone,  
performance of the battery will be  
compromised.  
CHARGE  
IN/USE  
PAGE/FIND  
5
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INSTALLATION & SETUP  
1. Make sure that the power supply cord is plugged  
into the POWER 12V DC jack on the base and into an  
AC outlet.  
2. Plug the telephone line cord into the PHONE LINE  
jack on the base and into a modular jack.  
NOTE: For conve-  
nience, attach the  
headset hook to the  
slots at the back of  
the base. You can rest  
the headset here  
when you are not  
using it.  
3. Set the TONE/PULSE switch to TONE for touch-tone  
service, or PULSE for pulse (rotary) service. If you  
don’t know which type of service you have, check  
with the phone company.  
4. Slide the base RINGER switch to ON if you want the  
unit to ring for incoming calls. (The RINGER switch  
is located on the same side of the base as the  
antenna.)  
5. Raise the base antenna.  
5
1
RINGER  
OFF  
ON  
4
TONE PULSE  
PHONLINE POWER C 12V  
2
3
NOTE: Use only the Thomson 5-2430 (black)/5-2431 (white) power supply  
that came with this unit. Using other adapters may damage the unit.  
6
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USING YOUR HANDS-FREE PHONE  
PLACING OR RECEIVING CALLS  
Whether you are placing or receiving a call,  
you just need to know the following  
basics:  
IN USE/LOW BATT  
PHONE  
VOLUME  
VOLUME  
MUTE  
You need to use the headset to listen  
and talk.  
1
ABC2  
JKL5  
DEF3  
GHI4  
MNO6  
PQRS7  
TUV8  
WXYZ9  
TONE  
OPER0  
#
PAUSE  
*
CHANNEL  
MEMORY  
Press the PHONE button on the Handset  
to get a dial tone, to answer an incoming  
Call, or to hang up.  
RINGER  
ADJUST  
FLASH  
REDIAL  
Placing the Handset in base will also  
hang up.  
You cannot place or receive a call while  
the handset is in the base.  
In Use Indicators  
TT  
IN USE/LOW BA  
PHONE  
VOLUME  
IN USE INDICATORS  
VOLUME  
MUTE  
ABC2  
JKL5  
TUV8  
DEF3  
1
GHI4  
MNO6  
BASE UNIT  
WXYZ9  
PQRS7  
OPER0  
#
PAUSE  
TONE  
The IN USE indicator on the base unit  
comes on whenever the phone is in use, or  
when the handset is charging in the cradle.  
*
MEMORY  
CHANNEL  
CHARGE  
IN/USE  
PAGE/FIND  
HANDSET  
The IN USE indicator on the Handset  
comes on whenever the phone is in use,  
and blinks slowly when the battery power  
gets low.  
7
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BUTTONS AND FEATURES  
VOLUME  
AND  
Use the Volume buttons to increase or  
decrease the headset volume.  
MUTE  
Mute  
The MUTE button is used to interrupt a  
phone conversation to talk privately with  
someone else in the room.  
Volume  
IN USE/LOW BATT  
PHONE  
1. Press MUTE to activate mute feature.  
2. Press MUTE again to turn it off.  
VOLUME  
VOLUME  
MUTE  
1
ABC2  
JKL5  
DEF3  
Pause  
GHI4  
MNO6  
CHANNEL BUTTON  
Button  
PQRS7  
TUV8  
WXYZ9  
Channel  
Button  
If you ever experience any interference  
or don’t have clear voice quality, press  
the CHANNEL button on the Handset to  
advance to another channel.  
TONE  
OPER0  
#
PAUSE  
*
CHANNEL  
MEMORY  
RINGER  
ADJUST  
FLASH  
REDIAL  
Memory  
Button  
MEMORY BUTTON  
Ringer Adjust  
Enables you to save phone numbers in  
memory and to quickly dial them later.  
PAUSE  
Use the PAUSE button to place a pause  
in the dialing sequence when storing a  
number in memory (see “Memory  
Feature” for more information).  
RINGER ADJUST  
This feature allows you to control the  
ringer volume (high, medium, low) for  
the Handset. Press the RINGER ADJUST  
button until you reach a comfortable  
ringer level.  
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FLASH BUTTON  
Use the FLASH button to activate custom  
calling services such as call waiting or call  
transfer, which are available through your  
local phone company.  
IN USE/LOW BATT  
PHONE  
VOLUME  
VOLUME  
REDIAL BUTTON  
MUTE  
The REDIAL button allows you to easily  
redial the last number you called. When  
you get a dial tone, press REDIAL.  
1
ABC2  
JKL5  
DEF3  
GHI4  
MNO6  
PQRS7  
TUV8  
WXYZ9  
TONE  
OPER0  
#
PAUSE  
*
CHANNEL  
MEMORY  
TEMPORARY TONE FEATURE  
This feature enables pulse (rotary) service  
phone users to access touch-tone services  
offered by banks, credit card companies,  
etc., by pressing the TONE button to  
RINGER  
ADJUST  
FLASH  
REDIAL  
Tone Button  
Redial  
Button  
Flash  
Button  
temporarily make the phone touch-tone  
compatible. To get information about your  
bank account, for example, you would:  
1. Press the PHONE button.  
2. Call the bank’s information line.  
3. Press the TONE button after your call is  
answered.  
4. Follow the voice instructions to  
complete your transaction.  
5. Hang up when finished. The phone  
returns to pulse (rotary) service.  
TIP: If you press the  
PHONE button to activate  
custom calling services such  
as call waiting, you’ll hang  
up the phone. Press FLASH  
instead.  
9
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PAGE/FIND  
Use the PAGE/FIND button to locate  
a missing handset, or to page the  
person using it.  
Press and release the PAGE/FIND  
button to page the handset with  
three short tone bursts.  
CHARGE  
IN/USE  
PAGE/FIND  
Press and hold the PAGE/FIND  
button to emit continuous tones  
from the handset. When you  
locate it, press the PHONE button  
to STOP the tone.  
Page/Find button  
THE MEMORY FEATURE  
Store up to 10 numbers in memory  
for quick dialing.  
IN USE/LOW BATT  
STORING A NUMBER IN MEMORY  
PHONE  
VOLUME  
VOLUME  
1. Press the MEMORY button.  
MUTE  
2. Dial the number to be stored (up  
to 16 digits).  
1
ABC2  
JKL5  
DEF3  
GHI4  
MNO6  
PQRS7  
TUV8  
WXYZ9  
3. Press MEMORY.  
TONE  
OPER0  
#
PAUSE  
*
CHANNEL  
MEMORY  
4. Press any number key (0-9) to  
store the phone number in that  
memory location.  
RINGER  
ADJUST  
FLASH  
REDIAL  
Available Memory Numbers  
NOTE: A memory index card is located under the base unit. You  
may log your numbers stored in memory here. Pull out the card  
whenever needed for reference.  
10  
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STORING A PAUSE IN MEMORY  
TIP: If you need a longer pause,  
press PAUSE several times.  
Use the PAUSE button to insert a  
pause when a delay is needed in  
the dialing sequence (for example,  
when you must dial a 9 to get an  
outside line or when you must  
enter codes to access your bank’s  
information line).  
If you need to dial 9 to get an  
outside line and want to store a  
number in memory without having  
to dial 9 each time, you would:  
IN USE/LOW BATT  
PHONE  
1. Press MEMORY.  
2. Press 9.  
VOLUME  
VOLUME  
MUTE  
1
GHI4  
ABC2  
JKL5  
DEF3  
3. Press PAUSE.  
MNO6  
PQRS7  
TUV8  
WXYZ9  
4. Dial the phone number you want  
to store in memory.  
TONE  
OPER0  
#
PAUSE  
*
CHANNEL  
MEMORY  
5. Press MEMORY.  
RINGER  
ADJUST  
FLASH  
REDIAL  
6. Press any number key (0-9) to  
store the phone number in that  
memory location.  
Pause Button  
Memory Button  
CHANGING A STORED NUMBER  
Use the same procedure to change  
a stored number as you do to store  
a number— you’re just replacing  
the phone number in that memory  
location.  
11  
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DIALING A STORED NUMBER  
1. Press the PHONE button to get a dial  
tone.  
Available Memory  
Numbers  
IN USE/LOW BATT  
PHONE  
VOLUME  
VOLUME  
2. Press MEMORY and then press the  
number for that memory location.  
MUTE  
1
ABC2  
JKL5  
DEF3  
GHI4  
MNO6  
PQRS7  
TUV8  
WXYZ9  
CHAIN DIALING FROM MEMORY  
Use this feature to make calls which require a sequence of numbers, for  
instance if you use a calling card for a frequently called long distance  
number. Basically, you dial each part of the sequence from memory. The  
following example shows how you can use chain dialing to make a call  
through a long distance service:  
The Number For  
Memory Location  
Long distance access number  
Authorization code  
Frequently called long distance number  
7
8
9
1. Press the PHONE button to get a dial tone.  
2. Press the MEMORY button and then press 7.  
3. When you hear the access tone, press MEMORY and then press 8.  
4. At the next access tone, press MEMORY and then 9.  
BATTERY INFORMATION  
BATTERY SAFETY PRECAUTIONS  
Don’t disassemble, mutilate, puncture, wet, or dispose of battery in fire.  
Like other batteries of this type, if it is burned or punctured, it could  
release toxic materials which can cause injury.  
Keep batteries out of the reach of children.  
12  
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Release tab  
CHANGING THE BATTERY  
Follow these steps to change the battery:  
1. Press the release tab on back of the  
handset.  
2. Grasp the battery cartridge, pulling down  
and away from the phone.  
3. Place the catridge in the recharge cradle.  
4. Insert the new battery cartridge.  
5. Place the handset in the base to  
charge. If you don’t charge the  
handset battery properly (for 12  
hours) when you first set up the  
phone and/or when you install a new  
battery pack, the battery’s long-term  
performance will be compromised.  
Note: You can charge the new battery prior  
to installing it by placing the battery in the  
back of the base unit.  
CHARGE  
IN/USE  
PAGE/FIND  
Replacement battery: (white) 5-2432  
(black) 5-2433  
Contains  
Nickel-Cadmium  
NOTE: This product contains a nickel-cadmium recharge-  
able battery and must be recycled or disposed of properly.  
We suggest that you check with your local Environmental  
Agency regarding recycling or disposal.  
Rechargeable Battery  
Ni-Cd  
Must be Recycled or  
Disposed of Properly  
13  
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TROUBLESHOOTING GUIDE  
In case of difficulty, please check the following Troubleshooting Guide  
before seeking service.  
Problem  
Solution  
No dial tone  
• Check installation:  
— Is the base power cord connected to a working outlet?  
— Is the telephone line cord connected to the base unit and  
the wall jack?  
• Disconnect the base from the wall jack and connect another  
phone to the same jack. If there is no dial tone in the second  
phone, the problem might be your wiring or local service.  
• Is the Handset out of the base unit’s range? Move closer to  
the base unit.  
• Make sure the battery is properly charged (12 hours).  
• Is the battery pack installed correctly?  
• If the phone still does not work, disconnect the power cord  
and remove the battery pack. Then reconnect the power cord  
and reinstall the battery pack. Place Handset in the base for  
10 seconds to allow it to reinitialize.  
Dial tone is OK, but  
can’t dial out  
• Make sure the TONE/PULSE switch on the base is set  
correctly.  
Handset does not ring  
You may have too many extension phones on your line. Try  
unplugging some phones.  
• See solutions for “No dial tone.”  
Cannot hear phone  
conversation  
• Adjust the volume control on Handset .  
You experience static,  
noise, or fading in  
and out  
• Change channels.  
• Is Handset out of range? Move closer to the base.  
• Does the base need to be relocated?  
• Charge Handset battery.  
• Make sure base is not plugged into an outlet with another  
household appliance.  
Range is shorter  
than normal  
• Press CHANNEL button during the conversation to select a  
new channel.  
• Position the base antenna upward.  
14  
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Problem  
Solution  
Battery will not hold a  
charge or is fully charged  
and the BAT LOW lights  
• Be sure you are sufficiently charging the battery. When the  
battery has been charged for 12 hours, you can expect  
approximately 4 hours of talk time.  
• Check to be sure battery contacts on both the Handset and  
the base are making contact and are clean; free of dirt or lint.  
• When the Handset is placed in the base, check that the base  
CHARGE/IN USE light is on.  
BAT LOW light blinks  
• Place Handset in base for 10 seconds to reset the phone. If  
that doesn’t work, charge battery for 12 hours.  
Memory Dialing  
doesn’t work  
• Did you program the memory location keys correctly?  
• Did you follow proper dialing sequence?  
• Make sure TONE/PULSE switch is correctly set.  
TELEPHONE NETWORK INFORMATION  
Should your equipment cause trouble on your line which may harm the telephone network,  
the telephone company, where practicable, may notify you that temporary discontinuance of  
service may be required. Where prior notice is not practicable and the circumstances  
warrant such action, the telephone company may temporarily discontinue service  
immediately.  
The telephone company may make changes in its communications facilities, equipment,  
operations or procedures where such action is required in the operation of its business. If  
these changes are expected to affect the use or performance of your telephone equipment,  
the telephone company will likely give you adequate notice to allow you to maintain  
uninterrupted service.  
Notice must be given to the telephone company upon termination of your telephone from  
your line.  
REN NUMBER  
On the bottom of this equipment is a label indicating, among other information, the FCC  
Registration number and Ringer Equivalence Number (REN) for the equipment. You must,  
upon request, provide this information to your telephone company.  
The REN is useful in determining the number of devices you may connect to your telephone  
line and still have all of these devices ring when your telephone number is called. In most  
(but not all) areas, the sum of the RENs of all devices connected to one line should not  
exceed 5. To be certain of the number of devices you may connect to your line as  
determined by the REN, you should contact your local telephone company.  
15  
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GENERAL PRODUCT CARE  
To keep your telephone working and looking good, follow  
these guidelines:  
Avoid putting the phone near heating appliances and devices that  
generate electrical noise (for example, motors or fluorescent lamps).  
DO NOT expose to direct sunlight or moisture.  
Avoid dropping the Handset, as well as other rough treatment to  
the phone.  
Clean the phone with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will  
damage the finish.  
Retain the original packaging in case you need to ship the phone at a  
later date.  
Periodically clean the charge contacts on the Handset and base with a  
eraser.  
CAUSES OF POOR RECEPTION  
Aluminum siding.  
Foil backing on insulation.  
Heating ducts and other metal construction can shield radio signals.  
You’re too close to appliances such as microwaves, stoves,  
computers, etc.  
Atmospheric conditions, such as strong storms.  
Base is installed in the basement or lower floor of the house.  
Base is plugged into an AC outlet with other electronic devices.  
Baby monitor is using the same frequency.  
Handset battery is low.  
You are out of range of the base.  
16  
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INDEX  
A
P
Accessory Order Form 19  
PAGE/FIND button 10  
Pause button 8  
Placing a call 7  
Poor reception 16  
Product Care 16  
B
Battery Safety 12  
C
Chain Dialing 12  
R
Changing a Stored Number 11  
CHANNEL Button 8  
CHARGE/IN USE light 5  
Charging the battery 5  
Cleaning the phone 16  
Redial button 9  
REN 15  
Ringer adjust 8  
S
Service 18  
Storing a Number in Memory 10  
D
Digital Security System 4  
T
F
Temporary Tone 9  
Telephone Network Information 15  
TONE button 9  
FLASH button 9  
I
Troubleshooting Guide 14  
In Use indicators 7  
Installation & Setup 6  
Interference 2  
M
MEMORY button 8, 10, 12  
Memory feature 10  
Mute button 8  
17  
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SERVICE  
Thomson Consumer Electronics Canada, Inc. warrants to the purchaser or gift  
recipient that if any manufacturing defect becomes apparent in this product within  
1 year from the original date of purchase, it will be replaced free of charge,  
including return transportation.  
This warranty does not include damage to the product resulting from accidents,  
misuse or leaking batteries.  
Should your product not perform properly during the warranty period, either:  
1. Return it to the selling dealer with proof of purchase for replacement,  
OR  
2. Remove the batteries (where applicable), and pack product complete with  
accessories in the original carton (or equivalent).  
— Mail prepaid (with proof of purchase) and insured to:  
Thomson Consumer Electronics Canada, Inc.  
Distribution Centre  
7400 A Bramalea Road  
Mississauga, Ontario L5S 1X1  
The provisions of this written warranty are in addition to and not a modification of  
or subtraction from the statutory warranties and other rights and remedies  
contained in any applicable legislation, and to the extent that any such provisions  
purport to disclaim, exclude or limit any such statutory warranties and other rights  
and remedies, such provisions shall be deemed to be amended to the extent  
necessary to comply therewith.  
If you are unable to find a qualified servicer for out of warranty service, you may  
write to:  
Thomson Consumer Electronics Canada, Inc.  
P.O. Box 0944  
Indianapolis, Indiana, U.S.A., 46206-0944  
Attach your sales receipt to this booklet for future reference. This information is  
required if service is needed during the warranty period.  
PURCHASE DATE ____________________________________________________________  
NAME OF STORE ____________________________________________________________  
18  
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19  
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Model 2-9917/2-9918  
15363430 (Rev. 1 E/F)  
98-39  
© 1998 Thomson Consumer Electronics, Inc.  
Trademark(s) ® Registered  
Marque(s) ® déposée(s)  
Printed in China  
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