2-9750/ 2-9763
25-Channel
Cordless Telephone
User’s Guide
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INTRODUCTION
Your GE cordless phone is designed to give you flexibility in use, and high
quality perform ance. To get the m ost from your new phone, we suggest
that you take a few m inutes right now to read through this instruction
m anual.
TABLE OF CONTENTS
GETTING STARTED ............................. 2
MODULAR J ACK REQUIREMENTS ......... 2
DESKTOP INSTALLATION ................... 3
SETUP .......................................... 3
CORDLESS PHONE BASICS ................... 5
MAKING A CALL ............................ 5
PHONE-IN-USE LIGHT .................. 5
REDIAL ...................................... 5
RECEIVING A CALL .......................... 5
FLASH BUTTON .............................. 6
VOLUME BUTTON ........................... 6
RINGER SWITCH ............................. 6
PAGING THE HANDSET .................... 6
ADVANCED FEATURES ......................... 7
CHANNEL BUTTON ......................... 7
THE MEMORY FEATURE ................... 7
STORING A NUMBER IN MEMORY .. 7
CHANGING A STORED NUMBER ..... 7
DIALING A STORED NUMBER ........ 7
CHAIN DIALING FROM MEMORY .... 8
TEMPORARY TONE .......................... 8
CHANGING THE BATTERY ..................... 9
BATTERY SAFETY PRECAUTIONS .. 10
GENERAL PRODUCT CARE ................. 10
HANDSET SOUND SIGNALS ............... 11
TROUBLESHOOTING GUIDE ................ 11
CAUSES OF POOR RECEPTION ............ 13
SERVICE ......................................... 13
ACCESSORY ORDER FORM ................ 14
INDEX ............................................ 15
WARRANTY .................................... 16
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
THE LIGHTNING
FLASH AND ARROW-
HEAD WITHIN THE
CAUTION: TO REDUCE THE THE EXCLAMATION
RISK OF ELECTRIC SHOCK, POINT WITHIN THE
DO NOT REMOVE COVER TRIANGLE IS
A
SIGN
ALERTING YOU OF
TRIANGLE IS
A
(OR BACK). NO USER- WARNING
WARNING SIGN
ALERTING YOU OF
" D A N G E R O U S
VOLTAGE" INSIDE
THE PRODUCT.
SERVICEABLE PARTS IN-
SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
I
M P
O
R
TA
N
T
WARNING:TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
I NSTRUCTI ONS
ACCOMPANYING
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
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GETTING STARTED
Make sure your package includes the item s shown here.
Note: Illustrations contained within this User's Guide are
for representation only. Your unit may differ slightly.
PHONE
CHANNEL
PAGE / FIND
ABC
DEF
1
2
5
8
3
GHI
J
KL
MNO
CHARGE
IN USE
4
7
6
PRS
TUV
WXY
9
TONE
OPER
0
#
*
MEMORY
E
M
LU
VO
RINGER
ON
F
OF
Base
Handset
BEFORE YOU BEGIN
MODULAR JACK REQUIREMENTS
You need an RJ 11 type m odular jack, which is the m ost
com m on type of phone jack and m ight look like the one
pictured here. If you don’t have a m odular jack, call your
local phone com pany to find out how to get one installed.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not be placed
near or on top of a TV or VCR. If interference continues, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
2
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2
DESKTOP
5
INSTALLATION
3
4
TONE/ PULSE switch
If yo u d o n ' t c h a rg e t h e h a n d s e t b a t t e ry p ro p e rly (fo r 1 2 h o u rs )
w h e n yo u firs t s e t u p t h e p h o n e , p e rfo rm a n c e o f t h e b a t t e ry w ill
b e c o m p ro m is e d .
1. Rem ove the base plate on the
bottom of the phone.
2. Plug the telephone line cord into a
m odular jack.
3. Plug the power supply cord into
an AC outlet.
4. Set the TONE/ PULSE switch to
TONE for touch-tone service, or
PULSE for rotary service. If you
1
don’t know which type of service
2
3
4
5
6
7
8
9
0
you have, check with the phone
PHONE
CHANNEL
PHONE NO.
com pany.
ABC
DEF
1
2
5
8
3
PAGE FIND
/
GHI
J
KL
MNO
4
7
6
5. Raise the base antenna.
PRS
TUV
WXY
9
CHARGE
IN USE
TONE
OPER
0
#
6. Turn on the RINGER switch so the
handset rings for incom ing calls.
*
MEMORY
E
M
LU
VO
ER
G
RIN
ON
F
OF
7. Place handset in the base to
charge for 12 hours. The CHARGE/
IN USE light com es on indicating
that the battery is charging.
RINGER switch
CHARGE/ IN USE light
3
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WALL MOUNT INSTALLATION
If yo u d o n ' t c h a rg e t h e h a n d s e t b a t t e ry
p ro p e rly (fo r 1 2 h o u rs ) w h e n yo u firs t
s e t u p t h e p h o n e , p e rfo rm a n c e o f t h e
b a t t e ry w ill b e c o m p ro m is e d .
1
1. Plug the telephone line cord into a
m odular wall jack.
3
2. Connect the power supply adapter into
an AC outlet.
2
3. You can wrap the extra cord around the
cord wrap in the base plate or leave the
extra cord hanging.
If you use the cord wrap: rem ove the base
plate, wrap the cord, and re-attach the
base plate.
4. Slip the m ounting holes over the wall
plate posts and slide the unit down firm ly
into place. (Wall plate not included.)
5
5. Set the TONE/PULSE switch to TONE if
you have touch-tone service or to PULSE
if you have rotary dial service.
6. Turn on the RINGER switch so the hand-
set rings for incom ing calls.
PHONE
CHANNEL
PAGE FIND
/
ABC
DEF
1
2
5
8
3
7
7. Place handset in the base to charge for 12
hours. The CHARGE/IN USE light com es
on indicating that the battery is charging.
GHI
J
KL
MNO
4
7
6
CHARGE
IN USE
PRS
TUV
WXY
9
TONE
OPER
0
#
*
MEMORY
E
M
LU
VO
N
O
F
OF
NOTE: The easiest way to fit the telephone
line cord into the base plate, is to leave it
wrapped up. Just unwrap enough cord to
reach the modular wall jack.
6
4
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CORDLESS PHONE BASICS
MAKING A CALL
The only two things you need to know to m ake a call are:
•
•
Press the PHONE button before you dial.
Press PHONE button or place the handset in the base to hang up.
Otherwise, it works just like any other phone.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power in
your home goes out.
PHONE
CHANNEL
PHONE-IN -USE LIGHT
You know the phone is on when you see the
Phone -in -Use light on the handset com e on.
Phone-in-Use Light
REDIAL
Press the REDIAL button to redial the last num ber you called. If you get a
busy signal, and want to keep dialing the num ber, just press REDIAL again
(you don’t have to turn the phone off and back on).
RECEIVING A CALL
To answer a call you m ust press the PHONE button on the handset before
you can talk.
5
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FLASH BUTTON
Use the FLASH button to activate custom er calling services such as call
waiting or call transfer, which are available through your local phone
com pany.
TIP: Don't use the PHONE button to activate customer calling services such
as call waiting, or you’ll hang up the phone.
VOLUME
button
VOLUME BUTTON
TONE
OPER
0
#
*
MEMORY
E
M
U
L
O
V
Controls the volum e of the handset's earpiece.
R
E
G
IN
R
N
O
F
F
O
RINGER SWITCH
The RINGER switch m ust be ON for the handset
to ring during incom ing calls (or when paging the
handset).
RINGER switch
PAGING THE HANDSET
Press the PAGE/FIND button on the base to
locate a m isplaced handset or to get the
attention of a person near the handset.
Pressing the PAGE/FIND button for 2 seconds
enables the handset to signal for 15 seconds,
or until you find the handset and press the
PHONE button. Rem em ber that the RINGER
switch m ust be ON for the handset to ring.
The Page/Find feature only works when the
PHONE button is off.
PAGE FIND
/
CHARGE
IN USE
PAGE/ FIND button
6
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ADVANCED FEATURES
CHANNEL BUTTON
While talking, you m ight need to m anually change the
channel in order to get rid of static. Press and release the
CHANNEL button to advance to the next clear channel.
CHANNEL
button
THE MEMORY FEATURE
Store up to 10 num bers in m em ory for quick dialing.
PHONE
CHANNEL
STORING A NUMBER IN MEMORY
The phone m ust be OFF when you store num bers.
1. Press the MEMORY button.
ABC
DEF
1
2
5
8
3
GHI
J
KL
MNO
4
7
6
9
PRS
TUV
WXY
2. Dial the num ber (up to 16 digits).
TONE
OPER
0
#
*
MEMORY
E
M
LU
VO
3. Press MEMORY and then press a num ber key (0-9) to
store the dialed num ber in that m em ory location.
FL
AS
H
RINGER
N
O
FF
O
4. Record whose num ber is stored in the location on the
m em ory directory card on the back of the handset.
MEMORY button
INSERTING A PAUSE IN THE DIALING SEQUENCE
Press the FLASH button to insert a delay in the dialing
sequence of a stored telephone num ber when a pause is
needed to wait for a dial tone (for exam ple, after you dial
9 for an outside line or when you need to wait for a com -
puter access tone). Each pause counts as 1 digit.
CHANGING A STORED NUMBER
Use the sam e procedure you use to store a num ber.
DIALING A STORED NUMBER
1. Make sure the phone is ON.
2. Press MEMORY, and then press the num ber for that m em ory location.
IMPORTANT: If you make test calls to emergency numbers stored in
memory, remain on the line and briefly explain the reason for the call to the
dispatcher. It's a good idea to make these calls during off-peak hours, such as
early morning or late evening.
7
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CHAIN DIALING FROM MEMORY
Use this feature to m ake calls which require a sequence of num bers, for
instance if you use a calling card for a frequently called long distance
num ber. Basically, you dial each part of the sequence from m em ory.
The following exam ple shows how you can use chain dialing to m ake a
call through a long distance service:
The Num ber For
Mem ory Location
Long distance access num ber
Authorization code
7
8
9
Frequently called long distance num ber
1. Make sure the phone is ON.
2. Press MEMORY and then press 7.
3. When you hear the access tone, press MEMORY and then press 8.
4. At the next access tone, press MEMORY and then 9.
TIP: Wait for the access tones before pressing the next memory button, or
your call might not go through.
TEMPORARY TONE
This feature enables Pulse (rotary) service phone users to access touch-
tone services offered by banks, credit card com panies, etc. by pressing the
TONE
*
button to tem porarily m ake the phone touch-tone com patible. To
get inform ation about your bank account, for exam ple, you would:
1. Call the bank’s inform ation line.
2. Press the TONE
*
button after your call is answered.
3. Follow the voice instructions to com plete your transaction.
4. Hang up when finished. The phone returns to Pulse (rotary) service.
8
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CHANGING THE BATTERY
The handset runs on a consum er-replaceable nickel cadm ium battery pack.
If you experience any of the following problem s, you m ay need to replace
the battery pack:
•
•
Short talk tim e
Lim ited range
•
•
Poor sound quality
CHARGE/IN USE light fails to light
Make sure phone is OFF before you replace battery.
2. Unfasten the
strap holding
battery in
1. S lid e o p e n
th e b a tte ry
com partm ent
door.
4. Rem ove the
battery pack.
3. Pull out
the battery
plug.
place.
Battery
retaining
strap
Battery
plug
8. Charge the
battery for 12
hours before
use.
7. Replace the
battery
5. Replace and
plug in the new
battery pack.
(use GE BT-12
replacem ent
battery.)
6. Fasten the
strap.
com partm ent
door.
1
2
3
4
5
6
7
8
9
0
PHONE NO.
PAGE / FIND
CHARGE
IN US
E
9
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BATTERY SAFETY PRECAUTIONS
•
Don’t disassem ble, m utilate, puncture, wet, or dispose of battery in fire.
Like other batteries of this type, if it is burned or punctured, it could
release toxic m aterials which can cause injury.
•
Keep batteries out of the reach of children.
NOTE: The RBRC seal on the battery used in your
Thomson Consumer Electronics product indicates
that we are participating in a program to collect
and recycle Nickel Cadmium batteries throughout
the United States. Please call 1-800-8-BATTERY for
Ni-Cd
information or contact your local recycling center.
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow these
guidelines:
•
Avoid putting the phone near heating appliances and devices that
generate electrical noise (for exam ple, m otors or fluorescent lam ps).
•
•
DO NOT expose to direct sunlight or m oisture.
Avoid dropping the handset, as well as other rough treatm ent to
the phone.
•
•
Clean the phone with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will
dam age the finish.
•
•
Retain the original packaging in case you need to ship the phone at a
later date.
Periodically clean the charge contacts on the handset and base with a
soft cloth.
10
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HANDSET SOUND SIGNALS
Signal
Meaning
One beep every 7 seconds
Three long beeps (with ringer on)
A long warbling tone (with ringer on)
One long beep
Battery is low
Page signal.
Signals an incom ing call.
Handset and Base are
not com m unicating: the handset
m ight be too far away from the base,
you m ight need to try another
channel, or the base m ight not be
receiving power.
A brief warbling tone
You've stored a num ber in m em ory
successfully.
TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide
before seeking service.
Problem
Solution
No dial tone
• Check installation:
— Is the base power cord connected to a working
outlet?
— Is the Phone-in-Use light on?
— Is the telephone line cord connected to the wall
jack?
• Disconnect the base from the wall jack and connect
another phone to the sam e jack. If there is no dial tone
in the second phone, the problem m ight be your
wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly? See page 9.
• Did the handset beep when you pressed the phone
button? Did the Phone-in-Use light com e on? The
battery m ay need to be charged.
• Reset the security code by placing the handset in the
base for about 20 seconds.
11
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Problem
Solution
Dial tone is OK, but
can’t dial out
• Make sure the TONE/PULSE switch on the base is
correctly set (see p. 3).
Handset does not ring
• Make sure the RINGER switch on the handset is
turned to ON.
• You m ay have too m any extension phones on your
line. Try unplugging som e phones.
• See solutions for “No dial tone.”
You experience static,
noise, or fading in
and out
• Change channels.
• Is handset out of range? Move closer to the base.
• Does the base need to be relocated?
• Charge battery.
• Make sure base is not plugged into an outlet with
another household appliance.
Unit beeps
• Place handset in base for 20 seconds to reset the
security code. If that doesn’t work, charge battery for
12 hours.
• Clean charging contacts on handset and base with a
soft cloth, or an eraser.
• See solutions for “No dial tone.”
• Replace battery.
Mem ory Dialing
• Did you program the m em ory location keys correctly?
See p. 7.
• Did you follow proper dialing sequence? See pp. 7-8.
• Make sure TONE/PULSE switch is correctly set.
See p. 3.
• Did you reprogram num bers into m em ory after power
outage or replacing battery?
12
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CAUSES OF POOR RECEPTION
•
•
•
•
Alum inum siding.
Foil backing on insulation.
Heating ducts and other m etal construction can shield radio signals.
You’re too close to appliances such as m icrowaves, stoves,
com puters, etc.
•
•
•
•
•
•
Atm ospheric conditions, such as strong storm s.
Base is installed in the basem ent or lower floor of the house.
Base is plugged into an AC outlet with other electronic devices.
Baby m onitor is using the sam e frequency.
Handset battery is low.
You’re out of range of the base.
SERVICE
The FCC requires this product to be serviced only by the m anufacturer or
its authorized service agents. In accordance with FCC requirem ents,
changes or m odifications not expressly approved by Thom son Consum er
Electronics could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
Guide or call Consum er Inform ation, 1-800-448-0329.
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This inform ation will
be valuable if service should be required during the warranty period.
Purchase date _____________
Nam e of store ________________
13
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14
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INDEX
B
F
P
Battery
FLASH button 6
PAGE/FIND button 6
Paging the handset 6
PHONE ON/OFF button 5
Product Care 10
Installation 9
H
Battery Safety 10
Handset sound signals 11
Buttons
CHANNEL 7
FLASH 6
MEMORY 7, 8
PAGE/FIND 6
PHONE ON/OFF 5
REDIAL 5
I
R
Installation 3,4
REDIAL 5
Ringer switch 3, 6
M
Making a call 5
MEMORY button 7,8
Mem ory feature 7
Mem ory location 7
S
TONE 8
Service 13
C
T
Chain dialing 8
Tem porary Tone
feature 8
CHANNEL Button 7
CHARGE/IN USE light 3,9
Cleaning the phone 10
N
Nickel cadm ium battery
pack 9
TONE button 8
15
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LIMITED WARRANTY
What your w arranty covers:
•
Any defect in m aterials or workm anship.
For how long after your purchase:
•
One year.
(The warranty period for rental units begins with the first rental or 45 days from date of shipm ent to the
rental firm , whichever com es first.)
What w e w ill do:
•
•
Provide you with a new or, at our option, a refurbished unit.
The exchange unit is under warranty for the rem ainder of the original product’s warranty period.
How to m ake a w arranty claim :
•
Properly pack your unit. Include any cables, etc., which were originally provided with the product. We
recom m end using the original carton and packing m aterials.
•
Include in the package evidence of purchase date such as the bill of sale. Also print your nam e and address
and a description of the defect. Send standard UPS or its equivalent to:
Thom son Consum er Electronics, Inc.
Product Exchange Center
32 Spur Drive
El Paso, Texas 79906
•
•
•
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
Insure your shipm ent in case of loss or dam age. Thom son accepts no liability in case of dam age or loss.
A new or refurbished unit will be shipped to you prepaid freight.
What your w arranty does not cover:
•
Custom er instruction. (Your Owner’s Manual provides inform ation regarding operating instructions and
user controls. For additional inform ation, ask your dealer.)
•
•
•
•
•
•
Installation and set-up service adjustm ents.
Batteries.
Dam age from m isuse or neglect.
Products which have been m odified or incorporated into other products.
Products purchased or serviced outside the USA.
Acts of God, such as but not lim ited to lightning dam age.
Product Registration:
•
Please com plete and m ail the Product Registration Card packed with your unit. It will m ake it easier to
contact you should it ever be necessary. The return of the card is not required for warranty coverage.
How state law relates to this w arranty:
This warranty gives you specific legal rights, and you m ay have other rights which vary from state to state.
If you purchased your product outside the USA:
•
•
This warranty does not apply. Contact your dealer for warranty inform ation.
Model 2-9750/2-9763 D
15364690 (Rev. 0 E/S)
98-20
© 1998 Thom son Consum er Electronics, Inc.
P.O. BOX 1976, Indianapolis, IN 46206
Tradem ark(s) ® Registered
Printed in China
Marca(s) Registrada(s)
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