RCA Cell Phone IP160 060 User Guide

IP Phone  
IP160/060  
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Table of Contents  
Getting Started  
7
DN1D8  
Packing List  
7
Call Forward  
18  
Setup the base  
7
Cal1l8log  
Setup the handset  
Registration  
SIP account Con¤guration  
Base Web interface  
Get the base IP address  
8
8
9
10  
10  
Accessing call logs  
Call list item management  
During an active call  
Mu1t9e  
18  
19  
19  
Ho1ld9  
Input SIP account information via web  
int1e0rface  
Call Waiting  
Call Transfer  
Call Conference  
Con2t0acts  
19  
19  
20  
Handset menu  
11  
Ove11rview  
Bas1e1  
Ha1n2dset  
Advanced Functions  
H/S Registration  
H/S Deregistration  
Account Settings  
Network Settings  
Maintenance Tasks  
Handset Keys con¤guration  
Web Interface  
20  
20  
20  
20  
21  
21  
22  
22  
Handset keys layout  
Master Handset  
Handset Menu tree  
General Settings  
Phone status  
12  
14  
15  
16  
16  
16  
16  
17  
17  
17  
17  
18  
18  
18  
18  
Time and date  
Volume control  
Ringtone selection  
Basic Call functions  
Making calls  
Making an external call  
Anonymous call  
Incoming calls  
Answer an incoming call  
Reject an incoming call  
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Getting Started  
Packing List  
The following components are included in your package:  
IP DECT Gateway  
IP160 DECT Handset  
Handset Belt Clip  
Charging Cradle  
AC Adaptor (6V, 0.5A) for Charging Cradle  
AC Adaptor (5V, 0.5A) for gateway  
IP DECT Gateway  
1.5M Ethernet Cable (Cat 5)  
Quick Setup Guide  
2 x AAA rechargeable Ni-MH batteries  
Charging  
Cradle  
o
Setup the base  
1. Plug the adaptor (5V, 0.5A) into a power  
outlet and connect its power plug to the base.  
2. Connect the base to a router or switch  
with the Ethernet cable to access the internet.  
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The IP address of the base is assigned dynamically by default. Make sure the  
router’s DHCP server is on.  
When the base is powered up, the amber led will be amber colored. Once the net-  
address, the amber led will light up again.  
Setup the handset  
Connecting the charging cradle  
1. Plug the adaptor (6V, 0.5A) into a power outlet and connect its power plug to the  
charging cradle.  
Battery installation  
1. Install the 2 AAA rechargeable Ni-MH batteries to the handset.  
Charging the batteries  
1. Charge the batteries for about 6 hours before initial use.  
2. The phone powers up automatically. (If the display shows nothing, put the phone  
on the desktop charging cradle).  
3. During charging, the battery icon at the top right hand side of idle screen ani-  
mates.  
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Registration  
On the base:  
1. Hold down the page key on the back of the base.  
Page  
Key  
2. After the button is held down for ¤ve seconds, the  
amber led begins blinking amber and blue. The page key  
can now be released. The base is now in registration  
mode.  
On the handset:  
1. If the handset has not registered to any base, it will show “Unregistered” on idle  
screen.  
2. Press “OK” button on the handset to enter the main menu.  
3. Use the navigation keys to highlight the item “Settings” and then press “Select”  
soft key.  
4. Use up/down navigation keys to highlight the item “Registration” and then press  
“Select” soft key.  
5. Highlight the item “Base Registration” and press “Select” soft key  
6. Select “BS 1” and press “Select” soft key. The handset will attempt to register to  
the base.  
7. Once the registration succeeds, “Handset X” will display on idle screen of hand-  
set.  
8. If registration fails, ensure that the base is still in registration mode (with the led  
blinking blue and amber) and that the base and handset are in close proximity, then  
try again.  
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SIP account Con€guration  
The SIP account can be con¤gured through IP DECT base web interface or handset menu.  
Base Web interface  
Retrieving the base IP address  
In order to access the web interface of the base, the IP address is required.  
This information can be obtained from a properly registered handset.  
Press “OK” button to enter the main menu.  
Using the up and down navigation buttons, highlight the icon “System” and then  
press the “Select” soft key.  
Select the item “Network settings”.  
Enter the Admin Password (Default password is “0000”) and then press the “OK”  
soft key.  
Using the left and right navigation buttons, ¤nd the item “IP Address.” This  
shows the current IP address of the base.  
Inputting SIP account information via web interface  
Open a web browser on a PC.  
Enter the base IP address into the address bar and press “Enter”  
A login window pops up. Enter the username and. The default username and  
passwords are “admin” and “0000”.  
The main page will load.  
Click the link “System” in the top panel. The left panel shows the settings of SIP  
Account Management.  
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Enter display name, user id, password, SIP Server and Outbound Proxy server of  
the SIP account. Check the Active ¤eld to Enable/Disable. Press the “Save” button  
to con¤rm.  
If the SIP settings are con¤gured correctly, the handset will now be able to make  
and receive VOIP calls.  
Handset menu  
On the handset, go to menu “Settings [ VOIP Account Setup”, Select a account  
to edit. input the information (Account Name, Label, Display Name, Register  
Name, User Name, Password, SIP Server, Outbound status, Outbound Proxy, STUN  
Status and STUN server),  
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Overview  
Base  
Functions of registration/paging button on the base.  
Registration/Paging  
Button  
Status LED  
The registration/paging button is located at the right hand side of the gateway.  
When the gateway is powered up, the status LED will be on and in amber color for  
5 secs. After the initialization, the led status indicators are as follows:  
LED statDuesscription  
Steady aNmebtewrork link is up  
NOetwork link is down  
Blinking amber (0.3s on, 03s oꢀ)  
Blinking blue (0.5s on, 0.5s oꢀ)  
Data activity on the LAN port  
In registration mode  
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Handset  
Handset key layout  
Left Soft Key  
Right Soft Key  
Talk On/  
Speakerphone Key  
Voicemail Key  
Mute Key  
Functions of Key on the handset  
FKuenyction  
Left Soft Key  
Perform the contextual operation as  
shown on the left side of current display  
Right Soft Key Perform the contextual operation as shown  
on the right side of current display  
Talk On/Speaker Phone Key  
When the phone is in idle mode, press the  
talk button once to hear a dial tone. Press it  
again while the line is open or on a call to  
turn on the speakerphone. To bring up the  
line selection screen, hold down the talk key  
during idle mode for 2 seconds.  
Navigation Up Key  
key to open redial list.  
When the phone is in idle mode, press this  
Navigation Down Key  
When the phone is in idle mode, press this  
key to open handset list for intercom calls.  
Navigation Left Key  
When the phone is in idle mode, press this  
key to open the contact list.  
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FKuenyction  
Navigation Right Key  
When the phone is in idle mode, press this  
key to show the Ringer volume menu.  
In talk mode, press this key to open the talk  
volume menu.  
Press the navigation up/down key to adjust  
the volume.  
OK Key  
open the main menu.  
When the phone is in idle mode, press it to  
0-9 Keys  
When the phone is in idle mode, hold down a  
key to dial the corresponding direct memory  
number 0-9.  
# Key When the phone is in idle mode, hold down  
this key to turn on/oꢀ silent mode.  
* Key When the phone is in idle mode, hold down  
to turn on the keypad lock (if the feature is  
enabled).  
Voicemail Key  
When the phone is in idle mode, press this  
key to dial the voicemail box number.  
Mute Key  
the mic.  
In talk mode, press this key to mute/unmute  
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Master Handset  
When a SIP account is created on the gateway through handset menu, the hand-  
set will be set as the master headset of the SIP account. Users of this handset can  
con¤gure the settings in base related to the SIP account through the menu on the  
master handset.  
The administrator can change the master handset of SIP accounts via the web  
interface of the gateway.  
Handset Menu tree  
Those functions marked with (*) are available in the master handset only.  
Main Menu  
Sub Menu  
Function description  
Services  
Voice Mail  
Con¤gures the external voice mail access  
numbers of SIP accounts (*)  
Call Waiting  
provided by the SIP accounts  
Enables/disables call waiting function  
DND  
Con¤gures the DND functions provided by  
the SIP accounts (*)  
Blocked Number Accesses the backlist of SIP accounts in the  
gateway (*)  
Call Forward  
provided by the SIP accounts (*)  
Con¤gures the call forward functions  
Intercom  
Calls another handset on the same gateway  
Anonymous Call Enables/disables anonymous call and  
anonymous call rejection of SIP accounts (*)  
Speed Dial  
Assigns frequently dialed numbers to a digit  
key (0-9). Hold down the digit key in idle  
mode to make an outgoing call.  
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Main Menu  
Sub Menu  
Function description  
Contacts  
entries  
Private Directory Accesses local phonebook, Maximum 150  
Public Directory Accesses shared phonebook which is stored  
in the gateway, Maximum 300 entries  
Network Directory Accesses network phonebook by LDAP  
All Calls Accesses the all calls list from the gateway  
Call Lists  
Outgoing Calls Accesses outgoing calls list from the gateway  
Accepted Calls Accesses answered calls list from the  
gateway  
Missed Calls  
Accesses missed calls list from the gateway  
Voice Mail  
Organizer  
SIP Account X VM Accesses external voicemail box  
Calendar  
Alarm  
Accesses calendar and add/edit notes  
Sets alarm  
Note  
Sets note  
Settings  
Date & Time  
Sets date & time manually or gets the  
information from the gateway  
Language  
interface  
Con¤gures the language of the phone user  
Con¤gures the backlight, contrast,  
Display  
brightness, screensaver and wallpaper of the  
handset  
Audio  
Con¤gures the tone settings, volumes and  
ringers of the handset  
Registration  
Registration/deregistration to gateway.  
Selects the gateway to attach each handset.  
Telephony  
Con¤gures the auto answer and default  
outgoing line settings of handset. Sets up  
SIP accounts on the gateway.  
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Main Menu  
Sub Menu  
Function description  
System  
Network  
Views the network settings of the gateway  
H/S User Password Changes handset user password.  
System Admin  
Password  
Changes the system Admin Password  
Firmware  
Upgrade  
Upgrades handset software  
Handset Factory  
Default  
Resets handset settings to factory default  
Resets base settings to factory default  
Base Factory  
Default  
Status  
SIP Account  
Status  
Views SIP Account information on the  
gateway. Only those SIP accounts attached  
to this handset are visible.  
Network Status Views the network settings of the gateway  
Internal Names Accesses internal name list (i.e. handset  
DECT  
name list) on the gateway.  
System Settings Accesses system settings list on the gateway  
Line Settings Accesses the line settings list on the gateway  
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General Settings  
Phone status  
Enter “Status” menu. Select item “SIP Account Status” to view the associated SIP  
accounts status (registered/disabled). Select item “Network Status” to view the  
base network information. This includes base network type, IP Address, subnet  
mask, default gateway and DNS.  
Time and date  
Enter “Settings” menu, Select item “Date & Time”. To enter manually, select  
“Manual Setting”. Enter the date and time and then press “Save” soft key. The  
date format is DD/MM/YYYY. To have the phone automatically sync with a server,  
select “NTP” and select “On”.  
Volume control  
Ringer Volume  
To change ringer volume, press the right navigation key in idle screen. The ringer  
volume menu will show up. Press the up or down navigation key to adjust the  
volume.  
Earpiece/Speaker/Headset volume  
To change receiver volume, enter “Settings[ Audio [ Call Volume” menu. Use up  
or down navigation key to highlight the audio device. Press left or right naviga-  
tion key to adjust the volume. Press OK button or “Save” soft key to con¤rm.  
Ringtone selection  
To change the ringer, enter “Settings [ Audio [ Ring Settings”, select the ring  
setting of a particular event (e.g. External call), then select the Melody type and  
ringtone volume.  
Basic Call functions  
Making calls  
Making an external call  
An external call is the call made between handset and remote party by SIP  
protocol. Users will need a line to send out the invite request. To setup a line and  
assign it to handset, please refer to the section “SIP account Con¤guration”.  
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To make an external call through default line:  
Enter the number/IP address in pre-dialing page or select a record in  
phonebook/call log list. Then press the Talk On key or OK key. The default  
outgoing line will be selected automatically for the call making.  
To select line before making an external call:  
Enter the number/IP address in pre-dialing page or select a record in  
phonebook/call log list. Then hold down the Talk On key or OK key. If  
the handset is assigned with multiple lines, a line selection menu will  
show on display. Select the desired line, press the Dial soft key, OK key or  
Talk On key to make call.  
If the handset is assigned with single line, it will be selected automati-  
cally to make call.  
Users can press the “Talk On” key ¤rst, then enter the number to be  
called followed by a ‘#’.  
Anonymous call  
To con¤gure the anonymous call function, users must use the master handset. En-  
ter the “Services” menu. Input the handset user password. Select the SIP account  
to enable/disable the anonymous feature. There are 2 items to con¤gure. When  
“Anonymous call” setting is enabled, the phone’s phone number is prevented from  
being displayed when calling other numbers. When “Anonymous call rejection”  
setting is enabled, any caller who has explicitly restricted his/her number is pre-  
vented from calling this handset.  
Incoming calls  
Answering an incoming call  
When there is an incoming call, press the “Talk On” key or “Accept” soft key to  
answer the call. After the call is connected, pressing the “Talk On” key again will  
change to speaker mode.  
Rejecting an incoming call  
When there is an incoming call, press the “Talk Oꢀ” key or “Reject” soft key to  
reject the call.  
DND  
On the master handset, Enter “Services” [ “DND” menu. Input handset user  
password. Highlight the SIP account you want to enable/disable DND. Use left  
and right navigation keys to highlight “Reject”. Press “Select” soft key to con¤rm.  
A DND icon should appear on H/S screen. Any incoming call will be rejected until  
the DND is deactivated.  
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Call Forward  
On the master handset, Enter “Services” [ “Call Forward” menu. Highlight the  
SIP account to enable/disable call forward. Use left and right navigation keys to  
highlight the call forward options. There are 3 types of call forwarding options:  
1) Call forwarding unconditional -  
When this is enabled, the incoming call of this account will be forwarded  
to an external phone number.  
2) Call forwarding on all assigned handsets to this line No answer -  
When this is enabled and all handsets attached to this SIP account do  
not answer the call, the call will be forwarded to an external number.  
3) Call forwarding on all assigned handsets to this line Busy -  
When this is enabled and all handsets attached to this SIP account are  
busy, the call will be forwarded to an external number.  
Call log  
Accessing call logs  
Press the “call lists” soft key on idle screen to show the call log types. There are 4  
types of call log, plus a log that displays all calls.  
-All Calls  
-All Incoming Calls  
-Outgoing Calls  
-Accepted Calls  
-Missed Calls  
Highlight a type and press the “Select” soft key to view the list of a speci¤ed call  
log type.  
Call list item management  
To make call from the call log list, highlight a call log record and press the “Talk  
On” key.  
To save the record to phonebook, highlight a record, press the “Options” soft key  
and select “Save Number” option. You can select “Private PhoneBook” to save in  
the handset or select “Public Phonebook” to save the phone number to base.  
During an active call  
Mute  
Press the Mute button. Press the button again to unmute.  
Hold  
Highlight the “Hold” in the talk option list and press “OK” key. To unhold the call,  
highlight the “Unhold” in the talk option list and press “OK” key.  
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Call Waiting  
When there is a call waiting, you can  
-press “Accept” soft key to answer the call waiting and put the current  
call on hold.  
-press “Reject” soft key to reject the call.  
Call Transfer  
During a conversation with an external call, users can press the “Transfer” soft  
key, then enter calling phone number and press the “Call” soft key. Selecting the  
“transfer” from the talk option list will transfer the held call to the dialed number  
immediately. Or, to attend the transfer, users can wait until the dialed number is  
answered and transfer the held call to the dialed number at any time. To do this,  
select “Transfer” from the talk option list to transfer the held call to the dialed  
number.  
Call Conference  
During a conversation with an external call, select the item “Hold” in the call  
options list. Then press “Conf” soft key, select “External Call” option and enter the  
2nd number to conference in. After the call is answered, press the “Conf” soft key  
to activate the 3-way conference.  
Contacts  
There are two types of contact list. They are private phonebook and shared phone-  
book.  
Each handset has its own private phonebook. This phonebook holds a maximum  
of 150 records. These numbers are only viewable to this handset. The shared  
phonebook is stored in the IPDECT gateway and is viewable to all of the handsets.  
This phonebook holds a maximum 300 records.  
To access the contact lists, press the left navigation key when the display is idle  
screen. Alternatively, select the “Contacts” in main menu.  
Advanced Functions  
Handset Registration  
Please refer to the section Registration.  
Handset Deregistration  
On the handset, go to the menu “Settings” [ “Registration”. Select the item  
“Base De-registration” to deregister the handset from the current base. Note:  
Handsets cannot make any calls, internal or external, without ¤rst registering to  
a base.  
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Account Settings  
SIP Account Setup:  
Users can setup SIP Accounts on the base through the handset.  
On the handset, go to the menu “Settings” [ “VOIP Account Setup”  
View SIP Account Status:  
Users can view the status of the accounts which are associated with the handset.  
On the handset, go to the menu “Status” [ “SIP Account Status”.  
Network Settings  
Network setup:  
You can con¤gure the network type of the base to have static IP address or obtain  
IP address from DHCP server.  
On the handset, go to the menu “System” [ “Network Settings”  
Maintenance Tasks  
User Levels  
Handset:  
There are two types of security levels to access the handset settings  
User level password: User with this password is allowed to change call settings  
(i.e. call waiting) of the handset. If the handset is the master handset of SIP  
accounts, user can also modify settings (anonymous call/anonymous call reject/  
blacklist records/DND and Call forward) of the SIP accounts.  
Admin level password: User can change the account settings (VOIP account setup/  
base network type/Change admin password) on the base  
Base:  
There are 2 types of security levels to access the Web server on the base  
user1 – user8: These are normal users. User# can access the settings related to  
handset#.  
admin: This is a special account which allows the user to access all settings of the  
base.  
Reset to Factory  
Handset:  
Go to the menu “System”. Select the “Handset Factory Default”. The settings and  
memory in this handset are all reset to factory default.  
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Base:  
Hold down the page key for 10 seconds. Then release the key. Press the key again.  
The settings in base will go back to factory default.  
Firmware upgrade  
Handset:  
Go to the menu “System” [ “Firmware Upgrade”. The phone will check the avail-  
ability of new software version. If new ¤rmware is available, a popup window will  
ask “New Firmware is available. Upgrade now?” Select “Yes” soft key will auto-  
matically proceed with the software upgrade.  
Base:  
Open the web page of the base. Go to the menu “Servicing” [ “Upgrades” [  
“Base Upgrade”. Press the “Browse” button to enter input the ¤rmware ¤le. Press  
the “Upgrade Firmware” button. The base software upgrade will proceed.  
Display settings  
On the handset, go to the menu “Settings” [ “Display”.  
User can con¤gure backlight timeout, LCD brightness, screen saver and wallpaper.  
Handset Keys con€guration  
Programmable keys  
Speed Dial Keys:  
On the handset, user can program 0-9 keys as speed dial key. Go to the menu  
“Services” [ “Speed Dial”. Select a key to program the number and decide which  
account will make the call.  
Web Interface  
Administrators can con¤gure the phone system settings through the web inter-  
face. This section will describe how to use the web interface to access the phone  
settings.  
Administrators need to know IP address of the base prior to accessing the inter-  
face. Please refer to the section Get the base IP address.  
On the PC, open a web browser and enter the IP address (e.g.  
the web pages. The default values are “admin” and “0000” respectively.  
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Service  
If trouble is experienced with this equipment, for repair or warranty information, please  
contact customer service at 1-800-511-3180. If the equipment is causing harm to the  
telephone network, the telephone company may request that you disconnect the equipment  
until the problem is resolved.  
This product may be serviced only by the manufacturer or its authorized service agents.  
Changes or modi¤cations not expressly approved by Tele¤eld NA Inc. could void the user’s  
authority to operate this product. For instructions on how to obtain service, refer to the  
warranty included in this guide or call customer service at 1-800-511-3180.  
Or refer inquires to:  
Tele€eld NA Inc.  
Manager, Consumer Relations  
4915 SW Gri™th Dr. #302  
Beaverton, Or 97005  
Attach your sales receipt to the boOKlet for future reference or jot DOWN the date this  
product was purchased or received as a gift. This information will be valuable if service  
should be required during the warranty period.  
Purchase date ________________________________________________  
Name of store, installer or dealer _________________________________  
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Warranty  
Limited Warranty  
What your warranty covers:  
• Defects in materials or workmanship  
For how long after your purchase:  
• Two years, from date of purchase  
What we will do:  
• Provide you with a replacement unit. The exchange unit is under warranty for the  
remainder of  
the original product’s warranty period.  
How you get service:  
• Locate your proof of purchase in the form of a bill of sale or receipted invoice which is  
evidence  
that the product is within the warranty period. Proof of warranty eligibility is required and  
must be presented to obtain warranty service.  
• Contact RCA Customer Care at (800) 511-3180. Our representatives will help you  
troubleshoot and diagnose the problem. As you may be asked to disconnect your RCA  
telephone from it’s power source, you must call from another telephone. If the issue cannot  
be resolved by our Customer Care Team, you will be issued an RMA (Return Merchandise  
Authorization) number and be given instructions on how to submit your proof-of-purchase  
paperwork and where to send your defective merchandise.  
• You will be responsible for shipping the defective unit back to our warranty ful¤llment  
center at your own expense. You are responsible for damage or loss during shipment so  
insuring the product during return shipping is highly recommended.  
• We will ship a replacement to you freight pre-paid.  
What your warranty does not cover:  
• Customer instruction. (Your Instruction BoOK provides information regarding operating  
instructions and user controls. Additionally, our Customer Care Center is staꢀed 24x7 with  
product experts that can assist you with any questions that may arise during setup and use  
of your RCA telephone.  
• Installation and setup service adjustments  
• Batteries, if applicable  
• Damage from misuse or neglect  
• Products that have been modi¤ed of serviced outside the USA  
• Products purchased from non-authorized retailers, dealers or resellers  
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• Products purchased or serviced outside the USA  
• Acts of nature, such as, but not limited to lightning damage  
• 3rd party products, such as headsets  
Product Registration:  
• Please complete and mail the Product Registration Card packed with your unit. It will  
make it easier to contact you should it ever be neccessary. The return of the card is not  
required for warranty coverage.  
Limitation of Warranty:  
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS  
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED  
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR  
A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN  
INFORMATION GIVEN BY TELEFIELD NA INC., ITS AGENTS, OR EMPLOYEES SHALL  
CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.  
•REPAIR OF REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE  
REMEDY OF THE CONSUMER. TELEFIELD NA INC. SHALL NOT BE LIABLE FOR  
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS  
PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY  
ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY  
ARE GOVERENED BY THE LAWS OF THE STATE OF OREGON. EXCEPT TO THE EXTENT  
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY  
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE  
APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.  
How state law relates to this warranty:  
• Some states do not allow the exclusion nor limitation of incidental or consequential  
damages, or limitations on how long an implied warranty lasts so the above limitations or  
exclusions may not apply to you.  
• This warranty gives you speci¤c legal rights, and you also may have other rights that vary  
from state to state.  
If you purchased your product outside the USA, Mexico or Canada:  
This warranty does not apply. Contact your dealer for warranty information.  
23  
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Please do not send any products to the Oregon address listed in this manual or on the  
carton. This will only add delays in service for your product.  
Tele€eld NA Inc.  
4915 SW Gri™th Dr. #302  
Beaverton, Or 97005  
RCA is a trademark of RCA Trademark Management S.A.,  
Used under license.  
© 2013. All rights reserved.  
24  
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25  
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