Quantum Mobility Aid 1103 Series User Guide

QUANTUM  
SERIES  
Including Model: Quantum 1103 Ultra 2SP  
1-800-800-8586 (US) 1-888-570-1113 (Canada)  
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C O N T E N T S  
I.  
INTRODUCTION ...................................................................................................................................4  
II. SAFETY ....................................................................................................................................................5  
III. YOUR POWER CHAIR ......................................................................................................................17  
IV. ASSEMBLY ...........................................................................................................................................21  
V. COMFORT ADJUSTMENTS ..........................................................................................................24  
VI. BATTERIES AND CHARGING ......................................................................................................32  
VII. CARE AND MAINTENANCE ..........................................................................................................36  
VIII. WARRANTY .........................................................................................................................................42  
APPENDIX I – SPECIFICATIONS .........................................................................................................44  
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I . I N T R O D U C T I O N  
SAFETY  
WELCOME to Quantum Rehab, a division of Pride Mobility Products (Pride). The power chair you have  
purchased combines state-of-the-art components with safety, comfort, and styling in mind. We are confident that  
these design features will provide you with the conveniences you expect during your daily activities. Once you  
understand how to safely operate and care for your power chair, it should give you years of trouble free operation  
and service.  
Read and follow all instructions, warnings, and notes in this manual before attempting to operate your power chair  
for the first time. You must also read all instructions, warnings, and notes contained in any supplemental  
instructional booklets for the controller, front riggings, and/or seating system that accompanied your power chair  
before initial operation. Your safety depends upon you, as well as your provider, caretaker, or healthcare  
professional in using good judgement.  
If there is any information in this manual which you do not understand, or if you require additional assistance for  
setup or operation, please contact your Quantum Rehab Provider. Failure to follow the instructions in this  
manual and those located on your power chair can lead to personal injury and/or damage to the power  
chair, including voiding the warranty.  
PURCHASER’S AGREEMENT  
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or  
remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail, refuse, or  
neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this  
product.  
SHIPPING AND DELIVERY  
Before using your power chair, make sure your delivery is complete as some components may be individually  
packaged. If you do not receive a complete delivery, please contact your Quantum Rehab Provider immediately.  
Where damage has occurred during transport, either to the packaging or content, please contact the delivery  
company responsible.  
INFORMATION EXCHANGE  
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear about  
the safety and reliability of your new power chair, and about the service you received from your Quantum Rehab  
Provider.  
Please notify us of any change of address, so we can keep you apprised of important information about safety,  
new products, and new options that can increase your ability to use and enjoy your power chair. Please feel free  
to contact us at the address below:  
USA:  
Canada:  
Pride Mobility Products Corporation  
Attn.: Customer Care Department  
182 Susquehanna Avenue  
Exeter, PA 18643-2694  
1-800-424-8205  
Pride Mobility Products Company  
380 Vansickle Road Unit 350  
St. Catharines, Ontario L2R 6P7  
1-888-570-1113  
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact us and  
we will be glad to send you a new one immediately.  
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PRODUCT SAFETY SYMBOLS  
The symbols below are used on the power chair to identify warnings, mandatory actions, and prohibited actions.  
It is very important for you to read and understand them completely.  
Read and follow the information in the owner’s manual.  
Do not allow unsupervised children to play near the power chair while the batteries  
are charging.  
Maximum seating weight.  
Keep your hands away from the tires when driving. Be aware that loose fitting  
clothing can become caught in drive tires.  
Use correct tie-down points for controller harness to prevent the harness from  
getting caught in the drive tires, pinched in the seat frame, or damaged when passing  
through doorways.  
Avoid exposure to rain, snow, ice, salt, or standing water whenever possible.  
Maintain and store in a clean and dry condition.  
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Do not connect an extension cord to the AC/DC converter or the battery charger.  
Removal of grounding prong can create electrical hazard. If necessary, properly  
install an approved 3-pronged adapter to an electrical outlet having 2-pronged plug  
access.  
Wear safety goggles.  
Corrosive chemicals contained in battery.  
Pinch/Crush point.  
Do not use cell phone, walkie/talkie, laptop, or other radio transmitter while  
operating.  
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EMI/RFI — This product has been tested and passed at an immunity level of 20 V/m.  
Explosive conditions exist!  
Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive  
conditions.  
Keep tools and other metal objects away from battery terminals. Contact with tools  
can cause electrical shock.  
Battery Set Configuration:  
+ = Positive (Red) Terminal Post  
- = Negative (Black) Terminal Post  
Connect Red wires to Red Positive (+) Terminal Posts.  
Connect Black wires to Black Negative (-) Terminal Posts.  
Do not use batteries with different amp-hour (Ah) capacities. Do not mix old and new  
batteries. Always replace both batteries at the same time.  
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Battery charger for indoor use only.  
Disposal and recycling — Contact your Quantum Rehab Provider for information on  
proper disposal and recycling of your Pride product and its packaging.  
Locked and in drive mode.  
Place unit on level ground and stand to one side when changing from drive mode to  
freewheel mode or freewheel mode to drive mode.  
Unlocked and in freewheel mode.  
Do not place power chair in freewheel mode on a decline.  
Do not place power chair in freewheel mode on an incline.  
Contains Lead.  
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GENERAL GUIDELINES  
MANDATORY! Do not operate your new power chair for the first time without completely reading  
and understanding this owner’s manual.  
Your power chair is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an  
extensive variety of products to best fit the individual needs of the power chair user. Please be aware that the final  
selection and purchasing decision regarding the type of power chair to be used is the responsibility of the power  
chair user, who is capable of making such a decision, and his/her healthcare professional (i.e., medical doctor,  
physical therapist, etc.).  
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the  
power chair to the user and has assisted the prescribing healthcare professional and/or the Quantum Rehab Pro-  
vider in the instruction process for the use of the product.  
There are certain situations, including some medical conditions, where the power chair user will need to practice  
operating the power chair in the presence of a trained attendant. A trained attendant can be defined as a family  
member or care professional specially trained in assisting a power chair user in various daily living activities.  
As you begin using your power chair during daily activities, you will probably encounter situations in which you  
will need some practice. Simply take your time and you will soon be in full and confident control as you maneuver  
through doorways, on and off of elevators, up and down ramps, and over moderate terrain.  
Below are some precautions, tips, and other safety considerations that will help you become accustomed to oper-  
ating your power chair safely.  
Modifications  
Pride has designed and engineered your power chair to provide maximum mobility and utility. A wide range of  
accessories is available from your Quantum Rehab Provider to further customize your power chair to better suit  
your needs and/or preferences. However, under no circumstances should you modify, add, remove, or disable any  
feature, part, or function of your power chair.  
WARNING! Do not modify your power chair in any way not authorized by Pride. Do not use  
accessories if they have not been tested or approved for Pride products.  
Pre-Ride Safety Check  
Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety check  
before each use to make sure your power chair operates smoothly and safely.  
Perform the following inspections prior to using your power chair:  
Check for proper tire inflation. Maintain but do not exceed the psi/bar/kPa air pressure rating indicated on each  
tire if equipped with pneumatic tires.  
Check all electrical connections. Make sure they are tight and not corroded.  
Check all controller connections to the power base. Make sure they are secured properly.  
Check the brakes. See VII. “Care and Maintenance”.  
Check battery charge. See VI. “Batteries and Charging”.  
NOTE: If you discover a problem, contact your Quantum Rehab Provider for assistance.  
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I I . S A F E T Y  
Weight Limitations  
Your power chair is rated for a maximum weight capacity. Please refer to the specifications table for this limit.  
Keep in mind that the maximum weight capacity includes the combined weight of the user and any accessories  
mounted to the power chair.  
WARNING! Stay within the specified weight capacity of your power chair. Exceeding the weight  
capacity voids your warranty. Pride will not be held responsible for injuries and/or property  
damage resulting from failure to observe weight limitations.  
WARNING! Do not carry passengers on your power chair. Carrying passengers on your power  
chair may affect the center of gravity, resulting in a tip or a fall.  
Tire Inflation  
If your power chair is equipped with pneumatic tires, you should check or have the air pressure checked regularly.  
Proper inflation pressures will prolong the life of your tires and help ensure the smooth operation of your power chair.  
WARNING! It is important that the psi/bar/kPa air pressure rating indicated on the tire be maintained  
in pneumatic tires at all times. Do not underinflate or overinflate your tires. Low pressure may result  
in loss of control, and overinflated tires may burst. Failure to maintain the psi/bar/kPa air pressure  
rating indicated on pneumatic tires at all times may result in tire and/or wheel failure.  
WARNING! Inflate your power chair drive tires from a regulated air source with an available  
pressure gauge. Inflating your tires from an unregulated air source could overinflate them,  
resulting in a burst tire.  
NOTE: If the tire on your power chair lists the psi rating only, use the following conversion formulas to find  
the bar or kPa rating: bar = psi x 0.06895; kPa = psi x 6.89476.  
Incline Information  
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access.  
Some ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on  
your power chair.  
Proceed with extreme caution as you approach the downgrade of a ramp or other incline.  
Take wide swings with your power chair’s front wheels around any tight corners. If you do that, the power  
chair’s rear wheels will follow a wide arc, not cut the corner short, and not bump into or get hung up on any  
railing corners.  
When driving down a ramp, keep the power chair’s speed adjustment set to the slowest speed setting to ensure  
a safely controlled descent.  
Avoid sudden stops and starts.  
When climbing an incline, try to keep your power chair moving. If you must stop, start up again slowly and then  
accelerate cautiously. When driving down an incline, set your power chair to the slowest speed setting and drive  
in the forward direction only. If your power chair starts to move down the incline faster than you anticipated or  
desired, allow it to come to a complete stop by releasing the joystick, then push the joystick forward slightly to  
ensure a safely controlled descent.  
WARNING! When on any sort of an incline or decline, never place the power chair in  
freewheel mode while seated on it or standing next to it.  
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the  
incline. Drive your power chair straight up the incline. This greatly reduces the possibility  
of a tip or a fall. Always exercise extreme caution when negotiating an incline.  
WARNING! You should not travel up or down a potentially hazardous incline (i.e.,  
areas covered with snow, ice, cut grass, or wet leaves).  
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WARNING! Never travel down an incline backward. Doing so may cause the power chair to tip.  
Always exercise extreme caution when negotiating an incline.  
WARNING! If your power chair is equipped with a reclining seatback, do not attempt to negotiate  
inclines with the seat in a reclined position. Do not attempt to negotiate obstacles with the seat  
in a reclined position unless an attendant is present to help stabilize the chair. Failure to heed  
may result in the power chair tipping over.  
WARNING! Even though your power chair is capable of climbing slopes greater than those  
illustrated in figure 1, do not, under any circumstances, exceed the incline guidelines or any other  
specifications presented in this manual. Doing so could cause instability in your power chair.  
Pride recommends that the maximum slope of an incline you attempt to safely ascend or descend on your power  
chair does not exceed 5° (8.7%). See figure 1.  
WARNING! Any attempt to climb or descend a slope steeper than 5° (8.7%) may put your power  
chair in an unstable position and cause it to tip.  
8.7% (5°)  
Figure 1. Maxim um Recom m ended Safe Slope (Ascending and Descending)  
Freewheel Mode  
Your power chair is equipped with two manual freewheel levers to allow for manual maneuverability by a trained  
attendant. For more information about how to place your power chair into and out of freewheel mode, see III.  
“Your Power Chair.”  
WARNING! Do not use your power chair in freewheel mode without an attendant  
present.  
WARNING! Do not attempt to personally place your power chair in freewheel mode  
while seated on it. Ask an attendant for assistance if necessary.  
WARNING! Pride recommends that you do not disconnect the batteries when the power  
chair is in freewheel mode as this may interfere with the function of the controller.  
WARNING! Do not place your power chair in freewheel mode while on an incline. The  
chair could roll uncontrollably on its own.  
Braking Information  
Your power chair is equipped with two powerful brake systems:  
Regenerative — uses electricity to rapidly slow the vehicle when the joystick returns to the center/stop  
position.  
Disc Park Brake — activates mechanically after regenerative braking slows the vehicle to near stop, or when  
power is removed from the system for any reason.  
Cornering Information  
While your power chair is equipped with rear caster wheels and front anti-tip wheels, excessively high cornering  
speeds can still create the possibility of tipping. Factors which affect the possibility of tipping include, but are not  
limited to: cornering speed, steering angle (how sharply you are turning), uneven road surfaces, inclined road  
surfaces, riding from an area of low traction to an area of high traction (such as passing from a grassy area to a  
paved area – especially at high speed while turning), and abrupt directional changes. High cornering speeds are  
not recommended. If you feel that you may tip over in a corner, reduce your speed and steering angle (i.e., lessen  
the sharpness of the turn) to prevent your power chair from tipping.  
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WARNING! When cornering sharply, reduce your speed and maintain a stable center of gravity.  
This greatly reduces the possibility of a tip or fall.  
Public Streets and Roadways  
WARNING! You should not operate your power chair on public streets and roadways. Be aware  
that it may be difficult for traffic to see you when you are seated on your power chair. Obey all  
local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with  
extreme caution.  
Outdoor Driving Surfaces  
Your power chair is designed to provide optimum stability under normal driving conditions — dry, level surfaces  
composed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you will  
encounter other surface types. For this reason, your power chair is designed to perform admirably on packed soil,  
grass, and gravel. Feel free to use your power chair safely on lawns and in park areas.  
Avoid driving on uneven terrain and/or soft surfaces.  
Avoid tall grass that can entangle the running gear.  
Avoid loosely packed gravel and sand.  
Do not use your power chair in fresh or salt water.  
Do not use your power chair at the edge of a stream, lake, or ocean.  
If you feel unsure about a driving surface, avoid that surface.  
Inclement Weather Precautions  
Exposure of your power chair to inclement weather conditions should be avoided whenever possible. If suddenly  
caught up in rain, snow, severe cold or heat while operating your power chair, proceed to shelter at the earliest  
opportunity. Thoroughly dry your power chair before storing, charging, or operating your power chair.  
WARNING! Operating in rain, snow, salt, mist/spray conditions, and on icy/slippery surfaces can  
have an adverse effect on the electrical system. Maintain and store your power chair in a dry  
and clean condition.  
WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of  
upholstered and non-upholstered items on the power chair, possibly resulting in skin irritation.  
Exercise caution when using your power chair in extremely hot or cold conditions or when  
exposing your power chair to direct sunlight for prolonged periods of time.  
Stationary Obstacles (Steps, Curbs, etc.)  
Proceed with extreme caution when driving near raised surfaces, unprotected ledges and/or drop-offs (curbs,  
porches, stairs, etc.). Be sure your power chair is traveling perpendicular to any curb you may be required to navigate.  
To navigate up over a curb or stationary obstacle:  
1. Approach the curb or obstacle slowly, and make sure the power chair is traveling perpendicular to the obstacle.  
See figure 2.  
2. Increase the forward speed just before the front wheels come in contact with the obstacle.  
3. Reduce the forward speed only after the rear wheels have cleared the obstacle.  
To navigate down a curb or stationary obstacle:  
1. Approach the curb or obstacle slowly, and make sure the power chair is perpendicular to the obstacle. See  
figure 2.  
2. Reduce the forward speed just before the front wheels come in contact with the obstacle.  
3. Increase the forward speed only after the rear wheels have cleared the obstacle and you are once again on a  
level surface.  
WARNING! Even though your power chair may be capable of handling greater obstacles, Pride  
recommends that you do not attempt to negotiate a curb that has a height greater than 2 in.  
(5 cm). Doing so could cause instability in your power chair.  
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Figure 2. Correct Curb Approach  
Figure 3. Incorrect Curb Approach  
WARNING! Do not attempt to have your power chair proceed backward down any step, curb, or  
other obstacle. This may cause the power chair to tip.  
Stairs and Escalators  
Power chairs are not designed to travel up or down stairs or escalators. Always use an elevator.  
WARNING! Never use your power chair to negotiate steps or escalators.  
Doors  
Determine if the door opens toward or away from you.  
Drive your power chair gently and slowly forward to push the door open. Or drive your power chair gently  
and slowly backward to pull the door open.  
Elevators  
Modern elevators have a door edge safety mechanism that, when pushed, reopens the elevator door(s).  
If you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge or allow  
the rubber door edge to contact the power chair and the door will reopen.  
Use care that pocketbooks, packages, or power chair accessories do not become caught in elevator doors.  
Lift/Elevation Products  
If you will be transporting your power chair during travel, you may find it necessary to use a vehicle-mounted lift  
system or elevation product to aid in transportation. Pride recommends that you closely review the warnings,  
instructions, specifications, and safety information set forth by the manufacturer of the lift/elevation product  
before using that product.  
WARNING! Not all lift systems/elevation products are rated for use with an occupied mobility  
device. Pride recommends that you do not remain seated in your power chair when it is being used  
in connection with any type of lift system/elevation product unless:  
That product is rated for occupied use by the manufacturer.  
You are able to occupy your mobility device in strict conformity with the warnings,  
instructions, specifications, and safety guidelines set forth by the manufacturer.  
WARNING! Always turn off the power to the controller when you are being transferred via an  
elevation product. Failure to do so may result in accidental joystick contact, resulting in  
unintended movement and personal injury or product damage.  
Motor Vehicle Transport  
Pride recommends that you do not remain seated in your power chair while traveling in a motor vehicle. The  
power chair should be stowed in the trunk of a car or in the back of a truck or van with batteries removed and/or  
properly secured. In addition, all removable power chair parts, including the armrests, seat, front riggings, con-  
troller and shrouds should be removed and/or properly secured during motor vehicle transport.  
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WARNING! Do not sit on your power chair while it is in a moving vehicle.  
WARNING! Always be sure your power chair and its batteries are properly secured when it is  
being transported. Batteries should be secured in an upright position and protective caps should  
be installed on the battery terminals. Batteries should not be transported with any flammable or  
combustible items.  
Positioning Belts  
Your Quantum Rehab Provider, therapist(s), and other healthcare professionals are responsible for determining  
your requirement for a positioning belt in order to operate your power chair safely.  
WARNING! If you require a positioning belt to safely operate your power chair, make sure it is  
fastened securely in order to reduce the possibility of a fall from the power chair.  
WARNING! The positioning belt is not designed for use as a seat belt in a motor vehicle. Nor is  
your power chair suitable for use as a seat in any vehicle. Anyone traveling in a vehicle should  
be properly belted into seats approved by the vehicle manufacturer.  
Batteries  
In addition to following the warnings below, be sure to comply with all other battery handling information. For  
more information about your power chair’s batteries, see VI. “Batteries and Charging”.  
MANDATORY! Battery posts, terminals, and related accessories contain lead and  
lead compounds. Wear goggles and gloves when handling and wash hands after  
handling.  
WARNING! Power chair batteries are heavy. See specifications table. If you are  
unable to lift that much weight, be sure to get help. Use proper lifting techniques and  
avoid lifting beyond your capacity.  
WARNING! Always protect the batteries from freezing and never charge a frozen  
battery. Charging a frozen battery may result in damage to the battery.  
WARNING! Connect your battery harnesses in the proper manner. RED (+) cables  
must be connected to positive (+) battery terminals/posts. BLACK (-) cables must be  
connected to negative (-) battery terminals/posts. Protective caps should be installed  
over all battery terminals. REPLACE cables immediately if damaged.  
Removable Parts  
WARNING! Do not attempt to lift or move a power chair by any of its removable parts, including  
the armrests, seat, front riggings, controller, and shrouds.  
Preventing Unintended Movement  
WARNING! If you anticipate being seated in a stationary position for an extended period of time,  
turn off the power. This will prevent unexpected motion from inadvertent joystick contact. This  
will also eliminate the possibility of unintended chair movement from electromagnetic (EM)  
sources.  
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Reaching and Bending  
Never reach, lean, or bend while driving your power chair. If it is absolutely necessary to reach, lean, or bend  
while seated on your power chair, it is important to maintain a stable center of gravity and keep the power chair  
from tipping. Pride recommends that the power chair user determine his/her personal limitations and practice  
bending and reaching in the presence of a qualified healthcare professional.  
WARNING! Do not bend, lean, or reach for objects if you have to pick them up from  
the floor by reaching down between your knees or if you have to reach over the back  
of the seat. Movements such as these may change your center of gravity and the  
weight distribution of the power chair, possibly causing your power chair to tip.  
WARNING! Keep your hands away from the tires when driving. Be aware that loose  
fitting clothing can become caught in drive tires.  
Transfers  
Transferring onto and off of your power chair  
requires a good sense of balance. Always have an  
attendant or healthcare professional present while  
learning to properly transfer yourself.  
To eliminate the possibility of injury, Pride  
recommends that you or a trained attendant perform  
the following tasks before attempting a transfer:  
Turn off the power to the controller.  
Ensure your power chair is not in freewheel  
mode. See III. “Your Power Chair.”  
Turn the caster wheels toward the transfer  
destination to improve power chair stability  
during transfer.  
Make sure both armrests are flipped up or  
removed from your power chair.  
Flip up the foot platform or move the leg rests  
aside; this will help to keep your feet from getting  
caught on the front rigging during the transfer.  
Reduce the distance between your power chair  
Figure 4. Ideal Transfer Position  
and the object you are transferring onto.  
Prescription Drugs/Physical Limitations  
WARNING! Before transferring, position yourself as far back as possible in the power chair seat  
to prevent the power chair from tipping forward during transfer.  
WARNING! Avoid putting all of your weight on the power chair armrests and do not use the  
armrests for weight bearing purposes, such as transfers. Such use may cause the power chair  
to tip, resulting in a fall from the power chair and personal injury.  
WARNING! The controller and controller bracket are non-load bearing items on your power chair.  
Do not use the controller or controller bracket for weight bearing purposes, such as transfers.  
Such use could cause damage to these components, resulting in a fall from the power chair or  
personal injury.  
WARNING! Avoid putting all of your weight on the foot riggings. Such use may cause the power  
chair to tip.  
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Users must exercise care and common sense when operating a power chair. This includes awareness of safety  
issues when taking prescribed or over-the-counter drugs or when the user has specific physical limitations.  
WARNING! Consult your physician if you are taking prescribed or over-the-counter medication  
or if you have certain physical limitations. Some medications and limitations may impair your  
ability to operate your power chair in a safe manner.  
Alcohol/Smoking  
The power chair user must exercise care and common sense when operating his/her power chair. This includes  
awareness of safety issues while under the influence of alcohol or while smoking.  
WARNING! Do not operate your power chair while you are under the influence of alcohol, as this  
may impair your ability to operate your power chair in a safe manner.  
WARNING! Pride strongly recommends that you do not smoke cigarettes while seated in your  
power chair, although the power chair has passed the necessary testing requirements for  
cigarette smoking. You must adhere to the following safety guidelines if you decide to smoke  
cigarettes while seated in your power chair.  
Do not leave lit cigarettes unattended.  
Keep ashtrays a safe distance from the seat cushions.  
Always make sure cigarettes are completely extinguished before disposal.  
Flammability Precautions  
WARNING! Even though the plastics on your power chair have passed the applicable flammability  
standards, Pride recommends that you do not expose your power chair to open flames.  
WARNING! Replace worn or damage upholstery immediately to reduce the risk of fire hazard.  
WARNING! Be aware that washing of uphostered items may reduce the resistance to flammability  
of the fabric.  
Electromagnetic and Radio Frequency Interference (EMI/RFI)  
WARNING! Laboratory tests have shown that electromagnetic and radio frequency waves can  
have an adverse effect on the performance of electrically-powered mobility vehicles.  
Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones, mobile two-  
way radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM) transmitters, wireless com-  
puter links, microwave signals, paging transmitters, and medium-range mobile transceivers used by emergency  
vehicles. In some cases, these waves can cause unintended movement or damage to the control system. Every  
electrically-powered mobility vehicle has an immunity (or resistance) to EMI. The higher the immunity level, the  
greater the protection against EMI. This product has been tested and has passed at an immunity level of 20 V/m.  
WARNING! Be aware that cell phones, two-way radios, laptops, and other types of radio  
transmitters may cause unintended movement of your electrically-powered mobility vehicle due  
to EMI. Exercise caution when using any of these items while operating your mobility vehicle  
and avoid coming into close proximity of radio and TV stations.  
WARNING! The addition of accessories or components to the electrically-powered mobility  
vehicle can increase the susceptibility of the vehicle to EMI. Do not modify your power chair in  
any way not authorized by Pride.  
WARNING! The electrically-powered mobility vehicle itself can disturb the performance of other  
electrical devices located nearby, such as alarm systems.  
unintended motion or brake release occurs, turn your power chair off as soon as it is safe to do so. Contact  
your Quantum Rehab Provider to report the incident.  
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I I I . Y O U R P O W E R C H A I R  
THE QUANTUM 1103 ULTRA POWER CHAIR  
The Quantum 1103 Ultra has two main assemblies: the seat and the power base. See figures 5 and 6. Typically,  
the seat assembly includes the armrests, seatback, and seat base. The power base assembly includes two motor/  
brake assemblies, two drive wheels, two anti-tip wheels, two caster wheels, two batteries, and the electrical  
components.  
SEATBACK  
JOYSTICK  
SEAT ASSEMBLY  
ARMREST  
SEATBACK  
RELEASE LEVER  
CONTROLLER  
SEAT BASE  
POWER BASE  
ASSEMBLY  
CASTER WHEEL  
FRONT RIGGING  
(FOOT PLATFORM SHOWN)  
DRIVE WHEEL  
FRICTION LOCK LEVER  
ANTI-TIP WHEEL  
Figure 5. The Quantum 1103 Ultra Power Chair  
Quantum 1103 Ultra  
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I I I . Y O U R P O W E R C H A I R  
REAR SHROUD FASTENER  
REAR TRAPEZE BAR  
FRONT TRAPEZE BAR  
RETAINING CLIPS  
ARTICULATING BEAM  
RETAINING CLIPS  
MOTOR BRAKE ASSEMBLY  
MANUAL FREEWHEEL LEVER  
Figure 6. The Quantum 1103 Ultra Power Base  
Electrical Components  
The electrical components are located on the power base. The main circuit breaker is located on the front of the  
battery tray. The controller connector and the motor connectors are located on the power module, inside the power  
base. See figure 7.  
Main Circuit Breaker: The main circuit breaker is a safety feature built into your power chair. When the batteries  
and the motors are heavily strained (e.g., from excessive loads), the main circuit breaker trips to prevent damage  
to the motors and the electronics. If the circuit trips, allow your power chair to “rest” for approximately one  
minute. Next, push in the circuit breaker button, turn on the controller, and continue normal operation. If the main  
circuit breaker continues to trip repeatedly, contact your Quantum Rehab Provider.  
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I I I . Y O U R P O W E R C H A I R  
Motor Connectors: This is where the controller connects to the motors. The motor connectors are color-coded  
with red and yellow labels. The label color on the motor connector corresponds with the label color on the power  
module.  
Battery Connector: This is where the controller connects to the batteries.  
Power Seat Connector: This is where the optional power seat actuator is connected to the power module.  
BATTERY CONNECTOR  
MOTOR CONNECTOR  
MOTOR CONNECTOR  
POWER MODULE  
MAIN CIRCUIT BREAKER  
Figure 7. Quantum 1103 Ultra Electrical Com ponents  
Quantum 1103 Ultra  
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I I I . Y O U R P O W E R C H A I R  
Manual Freewheel Levers  
Your power chair has a manual freewheel lever on each motor. Manual freewheel levers enable you to disengage  
the drive motors from the gearboxes and maneuver the chair manually.  
WARNING! Do not use the power chair while the drive motors are disengaged! Do not  
disengage the drive motors when the power chair is on an incline or decline, as the  
unit could roll on its own! Only engage the freewheel mode when on a level surface.  
WARNING! It is important to remember that when your power chair is in freewheel  
mode, the braking system is disengaged.  
To engage or disengage the drive motors:  
1. Locate the lever on top of each motor.  
2. Push the two levers inward to engage the drive motors (drive mode). See figure 8.  
3. Pull the two levers outward to disengage the drive motors (freewheel mode). See figure 9.  
NOTE: If a lever is difficult to move in either direction, slightly rock the power chair back and forth. The lever  
should then move to the desired position.  
WARNING! Do not use the freewheel lever handles as tie-down points to secure this product.  
Figure 8. Drive Mode (Drive Engaged)  
Figure 9. Freewheel Mode (Drive Disengaged)  
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I V . A S S E M B L Y  
INITIAL ASSEMBLY  
Your power chair may require some assembly either before initial use or after transportation. It may also require  
disassembly to make some comfort adjustments. Figure 10 details those parts of the power chair that are designed  
to be disassembled and assembled by an end user or by a qualified caregiver before using the product or making  
comfort adjustments.  
NOTE: Any nylon insert lock nut removed during the disassembly or adjustment of the power chair must be  
replaced with a new nut. Nylon insert lock nuts should not be reused as it may cause damage to the nylon insert,  
resulting in a less secure fit. Replacement nylon insert lock nuts are available at local hardware stores or  
through your Quantum Rehab Provider.  
SEATBACK ANGLE  
ADJUSTMENT  
SEAT INSTALLATION  
SEAT HEIGHT/ANGLE ADJUSTMENT  
CONTROLLER POSITION  
FOOT PLATFORM HEIGHT/  
ADJUSTMENT  
ANTI-TIP WHEEL ADJUSTMENT  
Figure 10. Quantum 1103 Ultra Series Assem bly View  
Quantum 1103 Ultra  
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I V . A S S E M B L Y  
Seat Installation  
It may be necessary to install the seat either prior to initial oper-  
ation or after transporting your power chair. Most seats are  
attached to the power base with the Universal Mounting System  
(UMS). The UMS consists of universal parts that may be  
attached to any medium-back or high-back seat, regardless of  
seat width or seat depth. The two main components are alumi-  
num extrusions mounted to the seat base. These extrusions  
attach to the power seat frame (see figure 11) or to a pair of  
trapeze bars that are mounted to the power base (see figure 12).  
NOTE: If your power chair is equipped with a Synergy Seat  
or a TRU-Balance Power Positioning System, refer to the  
information provided in separate manuals.  
SEATLATCH  
SAFETY  
WARNING! Do not pick up the seat frame by the  
armrests. They are free to pivot, and you may  
lose control of the seat if they do so.  
To install the seat:  
1. Raise the power elevating seat actuator up 2 in. (5 cm) to  
allow for sufficient clearance.  
FRICTIONLOCK  
LEVER  
POWER SEAT FRAME  
2. Tilt the seat back and slide the rear extrusion onto the power  
seat frame or rear trapeze bar.  
Figure 11. UMS – Power Elevating Seat System  
3. Lower the front extrusion onto the power seat frame or front  
trapeze bar until the seat locks into place.  
4. Flip the seat latch safety down. See figure 11.  
WARNING! Make sure the seat latch safety is  
flipped down before using your power chair.  
5. Install the controller into one of the armrests. See V. “Com-  
fort Adjustments”.  
6. Loosen the rear shroud fasteners and remove the rear  
shroud.  
FRONT EXTRUSION  
7. Route the controller connector to the back of the power base  
and secure the controller harness to the armrest receiver  
with wire ties. See figure 13 or 14.  
MANDATORY! Prevent controller harness  
damage! Avoid routing the controller harness  
on the outside of the armrest pad. Route the  
harness under the armrest or toward the inside  
of the armrest pad. Use correct tie-down points  
for the controller harness to prevent the  
harness from getting caught in the drive tires,  
pinched in the seat frame, or damaged when  
passing through doorways.  
REARTRAPEZE  
BAR  
REAR EXTRUSION  
FRONT TRAPEZE BAR  
8. Plug the controller connectors into the power module and  
connect the battery connector. See figure 7.  
Figure 12. UMS – Optional Seating System  
9. Reinstall the rear shroud and tighten the fasteners.  
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I V . A S S E M B L Y  
WIRE TIES  
Figure 13. Contour Seat Controller Harness Routing  
Figure 14. Synergy Seat Controller Harness Routing  
Quantum 1103 Ultra  
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V . C O M F O R T A D J U S T M E N T S  
COMFORT ADJUSTMENTS  
After becoming familiar with your power chair’s operation, you may find the need to make some adjustments to increase  
your comfort, such as seat height and angle, armrest angle, foot platform height and angle, and controller position.  
NOTE: If your power chair is equipped with a Specialty Seat, Synergy Seat, or TRU-Balance Power Position-  
ing System, refer to the seat adjustment information contained in separate manuals. If your power chair is  
equipped with a medium-back, a high-back, a reclining seat, or a power elevating seat, refer to the following  
information.  
WARNING! The center of gravity of your power chair was factory set to a position that meets the  
needs of the demographic majority of users. Your Quantum Rehab Provider has evaluated your  
power chair and made any necessary adjustments to suit your specific requirements. Do not  
change your seating configuration without first contacting Pride Mobility Products or your  
Quantum Rehab Provider.  
WARNING! Some power chair components are heavy. You may need assistance to lift or carry  
them. Please refer to the specifications table for specific component weights before you  
disassemble the power chair.  
WARNING! Remove the occupant from the power chair before making any adjustments.  
You may need the following to make comfort  
adjustments:  
metric/standard socket set and ratchet  
adjustable wrench  
thread lock  
metric/standard hex key set  
Seat Height and Seat Angle Adjustment  
(Optional Trapeze Bar System)  
You can change the seat height to one of two positions  
Figure 15. Seat Height Adjustm ent – Seat Latch Safety  
by raising the front and rear trapeze bars. If you raise  
or lower only one trapeze bar (front or rear), you can  
also change the seat base angle (dump).  
SCREWS  
SCREWS  
TRAPEZE BAR  
SEAT POST  
To change the seat height:  
TRAPEZE BAR  
1. Turn off the power to the controller.  
2. Loosen the rear shroud fasteners and remove the  
rear shroud. See figure 6.  
3. Disconnect the controller connectors from the  
power module. See figure 7.  
4. Flip up the seat latch safety. See figure 15.  
5. Squeeze the seat latch and release the seat from the  
front trapeze bar.  
RETAINING  
CLIPS  
SEAT POSTS  
6. Slide the seat forward and remove it from the  
power base.  
7. Loosen the screws that attach the trapeze bars to the  
seat posts. See figure 16.  
8. Remove the retaining clips that secure the seat  
posts to the power base. See figure 16.  
9. Move the trapeze bars up or down to the desired  
height.  
Figure 16. Trapeze Bar Location  
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V . C O M F O R T A D J U S T M E N T S  
NOTE: Change the seat dump by raising or lowering  
only one set of towers (front or back).  
10. Reinstall the retaining clips from step 8.  
11. Remove each screw from the trapeze bars and  
apply thread lock.  
12. Reinstall each screw into the trapeze bars and  
tighten.  
13. Reinstall the seat.  
14. Reconnect the controller to the power module.  
15. Reinstall the rear shroud and tighten the fasteners.  
Seat Position Adjustment  
You can move the seat forward or rearward by  
changing the extrusion mounting position.  
To change the position:  
1. Turn off the power to the controller.  
2. Loosen the rear shroud fasteners and remove the  
rear shroud.  
SEAT MOUNTING HOLES  
3. Unplug the controller connectors from the power  
module.  
Figure 17. Seat Position Adjustm ent  
4. Remove the seat from the power base.  
5. Remove both extrusions from the bottom of the seat.  
6. Reposition the extrusions on a different set of  
mounting holes. You must move both extrusions  
the same number of holes either forward or back-  
ward. See figure 17.  
7. Fasten the extrusions back onto the bottom of the seat.  
8. Reinstall the seat.  
9. Plug the controller connectors into the power module.  
10. Reinstall the rear shroud and tighten the fasteners.  
Manual Recline Seatback Adjustment  
If your power chair seat is equipped with a reclining  
seat, you can adjust the seatback angle with the  
seatback release lever. The lever is located on the right  
side of the seat base. See figure 5.  
To adjust the seatback angle:  
1. Pull up on the seatback release lever.  
2. Lean forward or backward to the desired position.  
3. Release the lever.  
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V . C O M F O R T A D J U S T M E N T S  
Seatback Angle Adjustment  
If your power chair is equipped with an adjustable  
seatback, you can adjust it to four (4) different angles:  
90°, 102°, 105°, or 107°.  
JAM NUT  
ARMREST  
ANGLE  
ADJUSTING  
SCREW  
To adjust the seatback angle:  
1. Remove the seatback angle adjusting screws from  
each seat hinge. See figure 18.  
2. Set the seatback at the desired angle.  
3. Reinstall the adjusting screws to each seat hinge  
and tighten.  
ARMREST  
HEIGHT  
ADJUSTING  
SETSCREWS  
Armrest Width Adjustment  
You can change each armrest’s width independently of  
the other.  
SEATBACK ANGLE  
ADJUSTING SCREW  
NOTE: Changing the armrest width may increase the  
overall width of your power chair.  
ARMREST KNOB  
To change the armrest width:  
1. Locate the two armrest knobs on each side of the  
armrest receiver bracket. See figure 18.  
2. Loosen the knobs.  
Figure 18. Seatback and Arm rest Adjustm ent  
3. Slide the armrests in or out to the desired width.  
4. Tighten the knobs.  
Armrest Angle Adjustment  
To change the armrest angle:  
1. Lift the armrest straight up so that it is perpendicu-  
lar to the floor. See figure 18.  
2. Loosen the jam nut.  
3. Turn the adjusting screw to raise or lower the front  
of the armrest.  
4. Tighten the jam nut to lock the adjusting screw into  
place.  
Armrest Height Adjustment  
To change the armrest height:  
1. Loosen the two setscrews located on the armrest  
receiver. See figure 18.  
2. Raise or lower the armrest to the desired height.  
3. Tighten the setscrews to secure the armrest.  
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V . C O M F O R T A D J U S T M E N T S  
Controller Position  
You can move the controller in toward or out away  
from the armrest, or change the position of the control-  
ler for either left-hand or right-hand use.  
WARNING! Do not place the controller  
harness so that it can be pinched in the  
seat frame or the power base frame.  
CONTROLLER BRACKET  
SETSCREW  
To extend the controller:  
1. Flip up the armrest so it is perpendicular to the  
floor.  
2. Loosen the setscrew on the controller bracket. See  
figure 19.  
3. Slide the controller into or out of the armrest to the  
desired position.  
4. Tighten the setscrew to secure the controller.  
To change the controller position:  
1. Turn off the power to the controller.  
2. Loosen the rear shroud fasteners and remove the  
rear shroud.  
3. Unplug the controller connectors from the power  
module.  
Figure 19. Underside of Arm rest  
4. Cut the wire ties that attach the controller harness  
to the armrest.  
5. Flip up the armrest so it is perpendicular to the  
floor.  
6. Loosen the setscrew on the controller bracket. See  
figure 19.  
7. Slide the controller out of the armrest.  
8. Loosen the setscrew in the other armrest.  
9. Place the controller in the other armrest.  
10. Tighten the setscrew in each armrest.  
11. Route the controller connector to the back of the  
power base and secure the controller harness to the  
armrest receiver with wire ties.  
12. Plug the controller connectors into the power  
module. See figure 7.  
13. Reinstall the rear shroud and tighten the fasteners.  
NOTE: If your power chair is equipped with a Specialty  
Seat, Synergy Seat or TRU-Balance Power Positioning  
System, refer to the information provided in supple-  
mental manuals provided with your seating system.  
Quantum 1103 Ultra  
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V . C O M F O R T A D J U S T M E N T S  
Foot Platform Height Adjustment  
The foot platform height is easily adjusted to several  
different heights.  
QUICK RELEASE FASTENERS  
To raise or lower the foot platform:  
1. Remove the quick release fasteners from the foot  
platform bracket. See figure 20.  
2. Raise or lower the foot platform to the desired  
height.  
3. Reinstall the quick release fasteners into the foot  
platform bracket and tighten.  
Foot Platform Depth Adjustment  
To adjust the foot platform depth:  
1. Remove the quick release fasteners from the foot  
platform bracket. See figure 20.  
2. Move the foot platform in or out to the desired  
depth.  
3. Reinstall the quick release fasteners into the foot  
platform bracket and tighten.  
FOOTPLATFORM  
RETAINING PIN  
FOOT PLATFORM  
BRACKET  
Quick Release Fasteners: The foot platform is  
attached to the power base with two quick release fas-  
teners. See figure 20. Each quick release fastener con-  
sists of a bolt, a lever, and a nut. See figure 21. The  
lever has a cam on the end that allows it to clamp into  
place. The quick release fastener has two states:  
clamped and unclamped. When the lever is open, the  
quick release fastener is unclamped. When the lever is  
closed, the quick release fastener is clamped.  
Figure 20. Foot Platform Adjustm ent  
To clamp the quick release fastener:  
1. Make sure the lever is in the open position.  
2. Turn the nut clockwise until it is snug.  
3. Rotate the lever until it is in the fully closed posi-  
tion.  
LEVER  
(FULLY CLOSED)  
CAM  
NUT  
BOLT  
NOTE: If the lever will not rotate to the fully closed  
position, then turn the nut counterclockwise one-  
quarter or one-half turn.  
LEVER (OPEN)  
UNCLAMPED  
CLAMPED  
Figure 21. Quick Release Fastener Operation  
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V . C O M F O R T A D J U S T M E N T S  
Foot Platform Angle Adjustment  
You can adjust the angle of the foot platform with a hex  
key. See figure 22.  
SETSCREW  
To adjust the foot platform angle:  
1. Flip up the foot platform and locate the setscrew.  
2. Turn the setscrew to raise or lower the front of the  
foot platform.  
Anti-Tip Wheels  
The anti-tip wheels are designed to give your power  
chair increased stability on rough surfaces. The anti-tip  
wheels are preset at the factory for smooth surfaces or  
indoor use only. If you plan on using your power chair  
on rough surfaces, it may be necessary to adjust the  
anti-tip wheels to better suit your needs. The anti-tip  
wheels may need adjustment if the following occurs:  
When coming to a stop, your power chair tips for-  
ward excessively.  
Figure 22. Bottom View of Foot Platform  
ANTI-TIP WHEEL  
The anti-tip wheels constantly rub the ground.  
WARNING! Consult your Quantum  
Rehab Provider before attempting to  
change the anti-tip wheel height!  
Changing the anti-tip wheel height  
affects handling under acceleration!  
A
B
WARNING! The higher you raise the  
anti-tip wheels, the more you increase  
your power chair’s tendency to tilt  
forward while decelerating. You can  
compensate for this by having your  
Quantum Rehab Provider make a small  
adjustment to the pre-programmed  
deceleration setting in the controller  
or by moving the seat assembly farther  
to the back of your power chair.  
Figure 23. Anti-Tip W heel Assem bly  
PROHIBITED! Do not remove the anti-  
tip wheels.  
NOTE: Each drive tire must be inflated to the psi/bar/  
kPa air pressure rating indicated on the tire for pneu-  
matic tires. The user must also be seated in the power  
chair in order to properly adjust the anti-tip wheels.  
To adjust the anti-tip wheels:  
1. Loosen bolt A. See figure 23.  
2. Remove bolt B.  
3. Raise or lower the anti-tip wheel bracket. Each hole  
is in 0.50-in. (1.27-cm) increments.  
4. Reinstall bolt B.  
5. Tighten bolt A.  
6. Raise or lower the other anti-tip wheel so that it is  
at the same height.  
Quantum 1103 Ultra  
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V . C O M F O R T A D J U S T M E N T S  
Power Elevating Seat (Optional)  
If your power chair is equipped with a power elevating  
seat, you can change the seat height either through the  
controller or through a toggle switch mounted to one of the  
armrests.  
To change the seat height through toggle switch:  
1. Press forward on the toggle switch to raise the seat. See  
figure 24.  
2. Pull back on the toggle switch to lower the seat.  
WARNING! Do not allow the motor to run  
more than a few seconds after the  
mechanism reaches the top or bottom  
limit.  
NOTE: For more information on operating the power  
elevating seat through the controller, contact your  
Quantum Rehab Provider.  
Figure 24. Power Seat Toggle Switch (Shown on  
Arm rest)  
WARNING! The power elevating seat option is intended for use on a level surface only. Never  
raise the seat from its lowest position on an inclined surface. Failure to heed this warning can  
result in the power chair tipping over.  
WARNING! Never raise the seat from its lowest position when operating your power chair on  
bumpy or uneven surfaces. Failure to heed this warning can result in the power chair tipping over.  
WARNING! Never raise the power elevating seat while your power chair is in the freewheel mode.  
WARNING! Always fasten the positioning belt when operating the power elevating seat.  
NOTE: The power elevating seat option is equipped with a system that reduces the speed of the power chair by  
one half when the seat is elevated more than 2.5–5 in. (1–2 cm). Always check to be sure this system is operating  
properly before using your power chair.  
The power elevating seat is equipped with a swivel feature that allows the seat to be turned 90° to whichever side  
the controller is located.  
To use the swivel feature:  
1. Locate the friction lock lever under the seat. See figure 11.  
2. Pull back the friction lock lever to rotate the seat in 90° increments.  
3. Pull the friction lock lever forward to lock the seat in place.  
WARNING! Do not attempt to drive the power chair with the seat facing to the side. Always  
return the seat to the forward facing position before operating the power chair.  
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V . C O M F O R T A D J U S T M E N T S  
Positioning Belt  
Your power chair may be equipped with a positioning  
belt that can be adjusted for operator comfort. See fig-  
ure 25. The positioning belt is designed to support the  
operator so that he/she does not slide down or forward  
in the seat. The positioning belt is not designed for use  
as a restraining device.  
To install the positioning belt:  
1. Remove the rearmost screw that holds the seat  
hinge to the seat base on both the left and right seat  
hinges.  
2. Insert the screw through the supplied washer,  
through the positioning belt and into the seat base  
for each side of the power chair seat.  
3. Tighten both screws.  
To adjust the positioning belt for operator comfort:  
1. Once seated, insert the metal tab on one side of the  
belt into the plastic housing on the opposite side  
until you hear a click. See figure 25.  
Figure 25. Positioning Belt Adjustm ent  
2. Pull the excess strap attached to the metal tab until  
it is secure, but not so tight as to cause discomfort.  
To release the positioning belt:  
1. Press the push button mechanism on the plastic housing.  
MANDATORY! Make sure the positioning belt is properly secured to the power chair and is  
adjusted for operator comfort before each use.  
MANDATORY! Inspect the positioning belt for loose or damaged parts before each use of the  
power chair. If you discover a problem, contact your Quantum Rehab Provider for maintenance  
and repair.  
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V I . B A T T E R I E S A N D C H A R G I N G  
BATTERIES AND CHARGING  
Your power chair uses two long-lasting, 12-volt, deep-cycle batteries. These batteries are sealed and maintenance  
free. Since they are sealed, there is no need to check the electrolyte (fluid) level. Deep-cycle batteries are designed  
to handle a longer and deeper discharge. Though they are similar in appearance to automotive batteries, they are  
not interchangeable. Automotive batteries are not designed to handle a long, deep discharge, and also are unsafe  
for use in power chairs.  
MANDATORY! Battery posts, terminals, and related accessories contain lead and  
lead compounds. Wear goggles and gloves when handling batteries and wash hands  
after handling.  
PROHIBITED! Always use two batteries of the exact same type, chemistry, and amp-  
hour (Ah) capacity. Refer to the specifications table in this manual and in the manual  
supplied with the battery charger for recommended type and capacities.  
WARNING! Contact your Quantum Rehab Provider if you have any questions regarding  
the batteries in your power chair.  
Charging the Batteries  
The battery charger is essential in providing long life for your power chair batteries. It is designed to optimize  
your power chair’s performance by charging the batteries safely, quickly, and easily.  
PROHIBITED! Removal of grounding prong can create electrical hazard. If necessary,  
properly install an approved 3-pronged adapter to an electrical outlet having 2-  
pronged plug access.  
PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the  
charger directly into a properly wired standard electrical outlet.  
PROHIBITED! Do not allow unsupervised children to play near the power chair while  
the batteries are charging. Pride recommends that you do not charge the batteries  
while the power chair is occupied.  
MANDATORY! Read the battery charging instructions in this manual and in the  
manual supplied with the battery charger before charging the batteries.  
WARNING! Explosive gases may be generated while charging the batteries. Keep the  
power chair and battery charger away from sources of ignition such as flames or  
sparks and provide adequate ventilation when charging the batteries.  
WARNING! You must recharge your power chair’s batteries with the supplied onboard  
or optional off-board battery charger. Do not use an automotive-type battery charger.  
WARNING! Inspect the battery charger, wiring, and connectors for damage before  
each use. Contact your authorized Quantum Rehab Provider if damage is found.  
WARNING! Do not attempt to open the battery charger case. If the battery charger does  
not appear to be working correctly, contact your authorized Quantum Rehab Provider.  
WARNING! If the battery charger is equipped with cooling slots, then do not attempt  
to insert objects through these slots.  
WARNING! Be aware that the battery charger case may become hot during charging.  
Avoid skin contact and do not place on surfaces that may be affected by heat.  
WARNING! If the battery charger has not been tested and approved for outdoor use,  
then do not expose it to adverse or extreme weather conditions. If the battery charger  
is exposed to adverse or extreme weather conditions, then it must be allowed to adjust  
to the difference in environmental conditions before use indoors. Refer to the manual  
supplied with the battery charger for more information.  
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V I . B A T T E R I E S A N D C H A R G I N G  
To charge the batteries using the off-board charger:  
1. Position the front of your power chair next to a stan-  
dard electrical outlet. See figure 26.  
2. Be certain the controller power is turned off and the  
freewheel levers are in the engaged position. See III.  
“Your Power Chair.”  
3. Plug the off-board charger into the off-board charger/  
programming socket on the controller.  
4. Plug the off-board charger into the electrical outlet.  
NOTE: The LED lights on the charger indicate differ-  
ent charger conditions at various times: charger power  
on, charging in progress, and charging complete. Refer  
to the manual supplied with the charger for a complete  
explanation of these indicators.  
5. When the batteries are fully charged, unplug the off-  
board charger from the electrical outlet and then from  
the controller.  
Figure 26. Battery Charging  
Battery Break-in  
To break in new batteries for maximum efficiency:  
1. Fully recharge any new battery prior to its initial use. This brings the battery up to about 90% of its peak  
performance level.  
2. Operate your power chair throughout the house and yard. Move slowly at first, and do not travel too far until  
you become accustomed to the controls and break in the batteries.  
3. Give the batteries another full charge of 8 to 14 hours and operate your power chair again. The batteries will  
now perform at over 90% of their potential.  
4. After four or five charging cycles, the batteries will top off at 100% charge and last for an extended period.  
Frequently Asked Questions (FAQs)  
How does the charger work?  
The battery charger takes the standard electrical outlet voltage of 120 VAC (alternating current) and converts it  
to 24 VDC (direct current). The power chair batteries use direct current to run your power chair. When the battery  
voltage is low, the charger works harder to charge the battery. As the battery voltage approaches full charge, the  
charger does not work as hard to complete the charging cycle. When the battery is fully charged, the amperage  
from the charger is nearly at zero. This is how the charger maintains a charge but does not overcharge the battery.  
Can I use a different battery charger?  
You should use the charger supplied with the power chair. It is the safest, most efficient tool to charge the batteries.  
We do not recommend using other types of chargers (e.g., an automotive battery charger).  
NOTE: Your power chair’s charger will not operate after the batteries have been discharged to nearly zero  
voltage. If this happens, call your Quantum Rehab Provider for assistance.  
How often must I charge the batteries?  
Many factors come into play when deciding how often to charge the batteries. You may use your power chair all  
day on a daily basis or you may not use it for weeks at a time.  
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V I . B A T T E R I E S A N D C H A R G I N G  
Daily Use  
If you use your power chair on a daily basis, charge the batteries as soon as you are finished using your power  
chair. Your power chair will be ready each morning to give you a full day’s service. It is recommended that  
you charge the batteries 8 to 14 hours after daily use.  
Infrequent Use  
If you use your power chair infrequently (once a week or less), you should charge the batteries at least once  
per week for 12 to 14 hours.  
NOTE: Keep your batteries fully charged and avoid deeply discharging your batteries. Do not charge the  
batteries for more than 24 hours at a charging cycle.  
How can I get maximum range or distance per charge?  
Rarely do you have an ideal driving situation such as smooth, flat, hard terrain with no wind, hills, or curves. More  
often you are presented with hills, sidewalk cracks, uneven and loosely packed surfaces, curves, and wind. All of  
these factors will affect the distance or running time per battery charge. Below are a few suggestions for obtaining  
the maximum range per charge:  
Always charge the batteries fully prior to your trip.  
Plan your trip in advance to avoid inclines if possible.  
Limit baggage weight to essential items.  
Try to maintain an even speed and avoid stop-and-go driving.  
What type of batteries should I use?  
We recommend deep-cycle batteries that are sealed and maintenance free. Both AGM and Gel-Cell are deep-  
cycle batteries that are similar in performance. Refer to the specificatons table for more information regarding  
the batteries used with your power chair.  
WARNING! Corrosive chemicals contained in batteries. Use only AGM or Gel-Cell  
batteries to reduce the risk of leakage or explosive conditions.  
Why do my new batteries seem weak?  
Deep-cycle batteries employ a much different chemical technology than that used in car batteries, nickel-cadmium  
(nicads), or in other common battery types. Deep-cycle batteries are specifically designed to provide power, drain  
down their charge, and then accept a relatively quick recharge. AGM and Gel-Cell batteries should be charged as  
often as possible. They do not have a “memory” like nickel-cadmium batteries.  
We work closely with our battery manufacturer to provide a battery that best suits your power chair’s specific  
demands. Fresh batteries arrive regularly at Pride and are promptly shipped with a full charge. During shipping,  
the batteries encounter temperature extremes that may influence initial performance. Heat robs the charge from  
the battery, and cold slows the power available and extends the time needed to recharge the battery (just as with  
a car battery).  
It might take a few days for the temperature of the battery to stabilize and adjust to its new ambient temperature.  
More importantly, it will take a few “charging cycles” (a partial drain — then a full recharge) to establish the  
critical chemical balance that is essential to the battery’s peak performance and long life. It will be well worth it  
to take the time to break in your battery properly.  
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V I . B A T T E R I E S A N D C H A R G I N G  
How can I ensure maximum battery life?  
A fully charged deep-cycle battery will provide reliable performance and extended battery life. Keep your power  
chair’s batteries fully charged whenever possible. Batteries that are regularly and deeply discharged, infrequently  
charged, or stored without a full charge may be permanently damaged, causing unreliable power chair operation  
and limited battery life.  
NOTE: The useful life of a battery is quite often a reflection of the care it receives.  
How should I store my power chair and its batteries?  
If you do not use your power chair regularly, we recommend maintaining battery vitality by charging the batteries  
at least once per week.  
If you do not plan on using your power chair for an extended period, fully charge the batteries prior to storage.  
Disconnect the battery harnesses and store the power chair in a warm, dry environment. Avoid temperature  
extremes, such as freezing and excessively hot conditions, and never attempt to charge a frozen battery. A cold or  
frozen battery should be warmed for several days prior to recharging.  
What about public transportation?  
AGM and Gel-Cell batteries are designed for application in power chairs and other mobility vehicles. These  
batteries are Federal Aviation Administration (FAA) approved, allowing safe transportation on aircraft, buses, and  
trains, as there is no danger of spillage or leakage. We suggest you contact the carrier’s ticket counter in advance  
to determine that carrier’s specific requirements.  
What about shipping?  
If you wish to use a freight company to ship your power chair to your final destination, repack your power chair  
in the original shipping container and ship the batteries in separate boxes.  
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V I I . C A R E A N D M A I N T E N A N C E  
CARE AND MAINTENANCE  
Your Quantum 1103 Ultra is a sophisticated power chair. Like any motorized vehicle, it requires routine mainte-  
nance checks. You can perform some of these checks, but others require assistance from your Quantum Rehab  
Provider. Preventive maintenance is very important. If you follow the maintenance checks in this section as sched-  
uled, you can help ensure that your power chair gives you years of trouble-free operation. If you have any doubt  
as to your power chair’s care or operation, contact your Quantum Rehab Provider.  
WARNING! Do not service the power chair when the seat is occupied.  
Your power chair, like most electrical equipment, is susceptible to damage from the elements. Avoid damp areas  
of any kind.  
WARNING! Direct or prolonged exposure to water or dampness could cause the power  
chair to malfunction electronically and mechanically. Water can cause electrical  
components to corrode and the chair's frame to rust. Power chairs should be examined  
periodically for signs of corrosion caused by water exposure, bodily fluid exposure, or  
incontinence. Damaged components should be replaced or treated immediately.  
Should your power chair come in contact with water:  
1. Dry your power chair as thoroughly as possible with a towel.  
2. Allow your power chair to sit in a warm, dry place for twelve hours to allow unseen water to evaporate.  
3. Check the joystick operation and the brakes before using your power chair again.  
4. If any inconsistencies are found, take your power chair to your Quantum Rehab Provider. Power chairs that  
are frequently exposed to sources of water, such as incontinence, should be inspected often for corrosion and  
electronic components may need to be replaced frequently.  
Temperature  
Some of the parts of your power chair are susceptible to extreme changes in temperature. Always keep your  
power chair between the temperatures of 18°F (-8°C) and 122°F (50°C).  
In extremely cold temperatures the batteries may freeze. The specific temperature at which they freeze  
depends on a number of factors, such as battery charge, usage, and composition of the batteries (e.g., AGM or  
Gel-Cell).  
Temperatures above 122°F (50°C) may cause your power chair to operate at a reduced speed. This reduced  
speed is a safety feature built into the controller that helps prevent damage to the motor and other electrical  
components.  
General Guidelines  
Avoid knocking or bumping the controller, especially the joystick.  
Avoid prolonged exposure of your power chair to extreme conditions, such as heat, cold, or moisture.  
Keep the controller clean.  
Check all connectors to ensure that they are all tight and secured properly.  
Make sure pneumatic tires are inflated to the psi/bar/kPa air pressure rating indicated on the tire.  
WARNING! Make sure your tires are inflated to the psi/bar/kPa air pressure rating indicated on the  
tire for pneumatic tires. Do not underinflate or overinflate your tires. Low pressure may result in  
loss of control, and overinflated tires may burst. Overinflating tires can cause them to explode.  
WARNING! Do not use a high pressure hose to inflate your tires.  
Use a rubber conditioner on the tire sidewalls to help preserve them.  
WARNING! Never use a rubber conditioner on the tread area of the tires; doing so may make the  
tires slippery and cause your power chair to skid.  
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V I I . C A R E A N D M A I N T E N A N C E  
All wheel bearings are prelubricated and sealed. They require no subsequent lubrication.  
The body shroud has been sprayed with a clear sealant coating. You can apply a light coat of car wax to help  
it retain its high-gloss appearance.  
Check all electrical connections. Make sure they are tight and are not corroded. Batteries must sit flat within  
the battery tray, with the battery terminals facing inward, toward each other. Refer to the battery wiring label  
for the correct wiring layout.  
WARNING! Even though the power chair has passed the necessary testing  
requirements for ingress of liquids, you should keep electrical connections away  
from sources of dampness, including direct exposure to water or bodily fluids and  
incontinence. Check electrical components frequently for signs of corrosion and  
replace as necessary.  
Daily Checks  
With the controller turned off, check the joystick. Make sure it is not bent or damaged and that it returns to the  
neutral position when you release it. Check the rubber boot around the base of the joystick for damage. Visu-  
ally inspect the boot. Do not handle or try to repair it. See your Quantum Rehab Provider if there is a problem.  
Visually inspect the controller harness. Make sure that it is not frayed, cut, or has any wires exposed. See your  
Quantum Rehab Provider if there is a problem.  
Check for flat spots on solid tires. Flat spots could adversely affect stability.  
Inspect the seating system, armrests, and front riggings for loose hardware, stress points, or damage. See your  
Quantum Rehab Provider if there is a problem.  
Weekly Checks  
Disconnect and inspect the controller from the power base. Look for corrosion. Contact your Quantum Rehab  
Provider if necessary.  
Ensure that all parts of the controller system are securely fastened to your power chair. Do not overtighten any  
screws.  
Check for proper tire inflation. If a tire does not hold air, see a Quantum Rehab Provider for replacement of  
the tube.  
Check the brakes. This test should be carried out on a level surface with at least three feet (one meter) of  
clearance around your power chair.  
To check the brakes:  
1. Turn on the controller and turn down the speed level of your power chair.  
2. After one second, check the battery condition meter. Make sure that it remains on.  
3. Slowly push the joystick forward until you hear the electric brakes click. Immediately release the joystick.  
You must be able to hear each electrical brake operating within a few seconds of joystick movement. Repeat  
this test three times, pushing the joystick backwards, then left, and then right.  
Monthly Checks  
Check that the anti-tip wheels do not rub the ground when you operate the power chair. Adjust them as nec-  
essary.  
Check for extreme wear on the anti-tip wheels. Replace them as necessary.  
Check for drive tire wear. See your Quantum Rehab Provider for repair.  
Check the caster wheels for wear. Replace them as necessary.  
Check the caster forks for damage or fluttering which indicates that they may need to be adjusted or have the  
bearings replaced. See your Quantum Rehab Provider for repair.  
Check the entire power chair for loose hardware and changes in the function or performance of the power  
chair. See your Quantum Rehab Provider for service or repair.  
Keep your power chair clean and free of foreign material, such as mud, dirt, hair, food, drink, etc.  
Yearly Checks  
Take your power chair to your Quantum Rehab Provider for yearly maintenance, especially if you use your power chair  
on a daily basis. This helps ensure that your power chair is functioning properly and helps prevent future complications.  
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V I I . C A R E A N D M A I N T E N A N C E  
Storage  
Your power chair should be stored in a dry place, free from temperature extremes. When storing, disconnect the  
batteries from the power chair. See VI. “Batteries and Charging”.  
WARNING! If you fail to store the unit properly, the frame can rust and the electronics can be  
damaged.  
Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures, or stored  
without a full charge may be permanently damaged, causing unreliable performance and limited service life. It is  
recommended that you charge the batteries periodically throughout periods of prolonged storage to ensure proper  
performance.  
You may wish to place several boards under the frame of your power chair to raise it off of the ground during  
periods of prolonged storage. This takes the weight off the tires and reduces the possibility of flat spots developing  
on the areas of the tires contacting the ground.  
Disposal of Your Power Chair  
Your power chair must be disposed of according to applicable local and national statutory regulations. Contact  
your local waste disposal agency or Quantum Rehab Provider for information on proper disposal of power chair  
packaging, metal frame components, plastic components, electronics, batteries, neoprene, silicone, and polyure-  
thane materials.  
Cleaning Instructions  
Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your power chair.  
Avoid using products that may scratch the surface of your power chair.  
If necessary, clean your product with an approved disinfectant. Make sure the disinfectant is safe for use on  
your product before application.  
WARNING! Follow all safety instructions for the proper use of the disinfectant and/or cleaning  
agent before applying it to your product. Failure to comply may result in skin irritation or  
premature deterioration of upholstery and/or power chair finishes.  
WARNING! Never hose off your power chair or place it in direct contact with water. Your power chair  
has a painted, ABS plastic body shroud that allows it to be easily wiped clean with a damp cloth.  
WARNING! Never use any chemicals to clean a vinyl seat, as they may cause the seat to become  
slippery or dry out and crack. Use soapy water and dry the seat thoroughly.  
Wheel Replacement  
If you have pneumatic tires and you have a flat tire, replace the tube. If your chair is equipped with a solid tire  
insert, then replace the entire wheel assembly. Replacement tires, tubes, and wheel assemblies are readily avail-  
able through your Quantum Rehab Provider.  
WARNING! The wheels on your power chair should only be serviced or replaced by a Quantum  
Rehab Provider or a qualified technician.  
WARNING! Be sure that the power to the controller is turned off and the power chair is not in  
freewheel mode before performing this procedure.  
WARNING! When changing a tire, remove only the center lug nut and washer, then remove the  
wheel. If any further disassembly is required, deflate the tire completely or it may explode.  
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V I I . C A R E A N D M A I N T E N A N C E  
TUBE  
FRONT RIM HALF  
WHEEL HUB  
REAR RIM HALF  
WASHERS  
AXLE SLOT  
NUTS  
TIRE  
i
r
s
p
ba  
3 5 p s  
. 4  
2
X
A
M
AXLE KEY  
DRIVE WHEEL WASHER  
DRIVE WHEEL NUT  
Figure 28. Quantum 1103 Ultra Drive W heel Disassem bled  
Figure 27. Quantum 1103 Ultra Drive W heel  
Follow these easy steps for a quick and safe repair for both pneumatic and solid tires:  
1. Turn off the power to the controller.  
2. Set the power chair up on blocks.  
3. If you are changing a pneumatic tire, completely deflate it before removing the wheel.  
4. Remove the drive wheel nut and washer from the axle. See figure 27.  
5. Pull the wheel off the axle. Make sure that you keep the axle key.  
6. Remove the nuts and washers from the wheel hub to separate the rim halves. See figure 28.  
7. Remove the old tube from the pneumatic tire and replace it with a new tube or replace the entire assembly if  
it is a solid tire.  
8. Refasten the rim halves.  
9. Slide the wheel back onto the axle. Make sure that the key is in the axle slot.  
WARNING! Failure to ensure that the axle key is properly installed into the axle slot when  
mounting the wheel can result in electronic brake failure, personal injury, and/or product damage.  
10. Reinstall the drive wheel nut and washer onto the axle and tighten.  
WARNING! Make sure both the nut and washer are reinstalled and tightened properly.  
11. Inflate the pneumatic tire to the psi/bar/kPa air pressure rating indicated on each tire.  
12. Remove the power chair from the blocks.  
Battery Replacement  
A battery wiring diagram is printed on a decal located on the battery tray. See figure 29. See VI. “Batteries and  
Charging” for correct battery specifications.  
MANDATORY! Battery posts, terminals, and related accessories contain lead and  
lead compounds. Wear goggles and gloves when handling batteries and wash hands  
after handling.  
WARNING! The batteries in your power chair should only be serviced or replaced by  
a Quantum Rehab Provider or a qualified technician.  
WARNING! Do not replace the batteries when the seat is occupied.  
WARNING! Do not mix or match new and old batteries. Always replace both batteries  
at the same time.  
WARNING! Power chair batteries are heavy. See specifications table. If you are  
unable to lift that much weight, be sure to get help. Use proper lifting techniques and  
avoid lifting beyond your capacity.  
PROHIBITED:! Keep tools and other metal objects away from the battery terminals.  
Contact with tools can cause electrical shock.  
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V I I . C A R E A N D M A I N T E N A N C E  
To replace the batteries:  
1. Turn off the power to the controller.  
2. Make sure that the power chair is in drive mode. See III. “Your Power Chair”.  
3. Loosen the rear shroud fasteners. See figure 6.  
4. Remove the rear shroud.  
5. Unplug the battery connector. See figure 29.  
6. Disconnect the wiring harness from the rear battery.  
7. Disconnect the controller from the power module. See figure 7.  
8. Pull up on the friction lock lever and remove the seat.  
9. Remove the retaining pin from the foot platform and lift the platform off of the power base. See figure 20.  
10. Turn the yellow fastener and remove the center shroud.  
11. Disconnect the wiring harness.  
12. Remove the rear battery.  
13. Slide the battery tray forward.  
14. Disconnect the wiring harness from the front battery.  
15. Remove the front battery.  
16. Place a new rear battery onto the power base. Make sure that the terminals are facing forward.  
17. Place a new battery in the front of the battery tray. Make sure that the terminals are facing each other.  
WARNING! Use only the quick disconnect harness supplied with your power chair. It has a  
thermal fuse on each lead.  
BATTERY CONNECTOR  
QUICK DISCONNECT  
BATTERY WIRING DIAGRAM  
Figure 29. Quantum 1103 Ultra Battery Connections  
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V I I . C A R E A N D M A I N T E N A N C E  
18. Connect the wiring harnesses to the front battery. See figure 29.  
19. Connect the wiring harnesses to the rear battery. See figure 29.  
WARNING! Make sure you tighten the fasteners so that the connections are secure.  
20. Slide the battery tray back into the power base.  
NOTE: Make sure that the power module is out of the way when reinstalling the batteries.  
21. Place the center shroud back on top of the power base and secure the yellow fastener.  
22. Reinstall the foot platform.  
23. Reinstall the seat.  
24. Reconnect the battery connector.  
25. Reconnect the controller to the power module.  
26. Reinstall the rear shroud and tighten the fasteners.  
27. Charge the batteries. See VI. “Batteries and Charging.”  
When to See Your Quantum Rehab Provider for Service  
The following symptoms could indicate a serious problem with your power chair. If necessary, contact your  
Quantum Rehab Provider. When calling, have the model number, serial number, nature of the problem, and the  
error code if available.  
Motor noise  
Frayed harnesses  
Cracked or broken connectors  
Uneven wear on any of the tires  
Jerky motion  
Pulling to one side  
Bent or broken wheel assemblies  
Does not power up  
Powers up, but does not move  
Loose seat or seating components  
Corrective Maintenance  
If the battery condition meter does not light up when you turn on the power:  
Check the harness connections. Make sure they are tight.  
Check the circuit breaker. Reset it if necessary.  
Check the battery connections.  
If the above conditions prove normal, you can load test the batteries with a battery load tester. These testers are  
available at automotive parts stores. Disconnect both batteries before load testing and follow the directions that  
come with the load tester. If either one of the batteries fails the load test, replace both of them. If your power chair  
still does not power up, contact your Quantum Rehab Provider.  
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V I I I . W A R R A N T Y  
LIFETIME LIMITED WARRANTY  
For the lifetime of your power chair from the date of purchase, Pride will repair or replace at our option to the  
original purchaser, free of charge, any of the following parts found upon examination by an authorized represen-  
tative of Pride to be defective in material and/or workmanship:  
Structural frame components, including:  
Main Frame  
Fixed-position seat post  
TWO-YEAR LIMITED WARRANTY  
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser,  
free of charge, any of the following parts found upon examination by an authorized representative of Pride to be  
defective in material and/or workmanship:  
Electronic components, including:  
Charger Assembly  
Controller  
Main frame assemblies, including:  
Anti-tip forks  
Caster forks  
Metal seat framing  
Caster beam  
Joystick  
Other components, including:  
Foot riggings  
Electrical Harness Foot rigging mounting brackets  
18-MONTH LIMITED WARRANTY  
For eighteen (18) months from the date of purchase, Pride will repair or replace at our option to the original  
purchaser, free of charge, any of the following parts found upon examination by an authorized representative of  
Pride to be defective in material and/or workmanship:  
Motor/gearbox assembly  
Power seat actuator  
ONE-YEAR LIMITED WARRANTY  
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser, free  
of charge, any of the following parts found upon examination by an authorized representative of Pride to be  
defective in material and/or workmanship:  
Accessories  
Brakes (electronic function ONLY)  
SIX-MONTH LIMITED WARRANTY  
For six (6) months from the date of purchase, Pride will repair or replace at our option to the original purchaser,  
free of charge, any of the following parts found upon examination by an authorized representative of Pride to be  
defective in material and/or workmanship:  
Bearings and bushings  
Plastic components, except body  
The batteries are covered by a separate six-month warranty, provided by the battery manufacturer. The batteries  
are not warranted by Pride.  
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V I I I . W A R R A N T Y  
RECONDITIONED UNITS WARRANTY  
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.  
WARRANTY EXCLUSIONS  
This warranty does not extend to those items which may require replacement due to normal wear and tear.  
ABS Plastic shrouds  
Brake Pads  
Motor brushes  
Tires and tubes  
Upholstery and seating  
Fuses/Bulbs  
Circumstances beyond the control of Pride  
Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically autho-  
rized, IN ADVANCE, by Pride Mobility Products Corporation  
Repairs and/or modifications made to any part without specific consent from Pride  
Exclusions also include components with damage caused by:  
Contamination  
Abuse, misuse, accident, or negligence  
Battery fluid spillage or leakage  
Commercial use, or use other than normal  
Improper operation, maintenance, or storage  
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in  
cold conditions for an extended period of time, or worn out through heavy use is not covered.  
SERVICE CHECKS AND WARRANTY SERVICE  
Warranty service must be performed by a Quantum Rehab Provider. Do not return faulty parts to Pride without  
prior written authorization. All transportation costs and shipping damage incurred while submitting parts for  
repair or replacement are the responsibility of the purchaser.  
Failure to follow the instructions, warnings, and notes in the owner’s manual and those located on your Pride  
product can result in personal injury or product damage and will void Pride’s product warranty.  
There is no other express warranty.  
IMPLIED WARRANTIES  
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to  
one (1) year from the date of purchase and to the extent permitted by law. Any and all other implied  
warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all  
warranties are excluded.  
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or  
limitation of incidental or consequential damages. The above limitation or exclusion may not apply to you.  
This warranty gives you specific rights, and you may also have other rights which vary from state to state.  
Please fill out and return the product registration card to Pride. This will aid Pride in providing the best possible  
technical and customer service.  
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A P P E N D I X I – S P E C I F I C A T I O N S  
SPECIFICATIONS  
Suspension:  
Active-Trac  
Drive Wheels:  
10 in. (25.4 cm), pneumatic or solid, center-mounted  
Caster Wheels:  
Anti-tip Wheels:  
8 in. (20.32 cm), solid, rear-mounted  
5 in. (12.7 cm), solid, front mounted  
Up to 3.6 mph (5.79 km/h)  
1
Maximum Speed:  
1,4  
Variable up to 12 miles (19 km)  
Range:  
Brakes:  
“Intelligent Braking,” electronic regenerative, disc park brake  
2
See figure 30.  
Ground Clearance:  
2
See figure 30.  
Turning Radius:  
2
Length: See figure 30.  
Width: See figure 30.  
Overall Size:  
Drivetrain:  
Two motor, mid-wheel drive  
3
Two 12-volt, deep-cycle U-1 batteries  
Batteries:  
Off-board  
Battery Charger:  
Weight Capacity:  
300 lbs. (136 kg)  
200 lbs. (90.7 kg) with TRU-Balance Power Positioning Systems  
160 lbs. (72.57 kg) with Synergy Manual Tilt  
5
Base: 99 lbs. (44.91 kg)  
Batteries: 24.5 lbs. (11.11 kg) each  
Component Weights:  
1
2
Varies with base model, user weight, terrain type, battery amp hour rating (Ah), battery charge, battery condition, motors,  
controller type, tire type, and tire condition. This specification can be subject to variance of +10%, -5%.  
Due to manufacturing tolerances and continued product improvement, this specification can be subject to a variance of  
(+ or -) 3%.  
AGM or Gel-Cell type required. See VI. “Batteries and Charging”.  
Tested in accordance with ANSI/RESNA, WC Vol 2, Section 4 & ISO 7176-4 standards. Results derived from theoretical  
calculation based on battery specifications and drive system performance. Test conducted at maximum weight capacity.  
3
4
5
Battery weight may vary based on manufacturer.  
NOTE: This product conforms to all applicable ANSI-RESNA testing requirements and ISO 7176 EN12184 stan-  
dards. All specifications subject to change without notice.  
44  
Quantum 1103 Ultra  
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A P P E N D I X I – S P E C I F I C A T I O N S  
LENGTH  
39” (99 cm) with foot platform  
35.5” (90.17 cm)  
TURNING RADIUS  
20.75”  
(52.71 cm)  
WIDTH  
23” (58.42 cm)  
2.50” (6.35 cm)  
GROUND CLEARANCE  
Figure 30. Quantum 1103 Ultra Dim ensions and Ground Clearance  
Quantum 1103 Ultra  
45  
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N O T E S  
46  
Quantum 1103 Ultra  
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Quality Control – Quantum 1103 Ultra Series  
Inclusion of all Parts  
Joystick Serial Number  
Controller Serial Number  
Left Motor Serial Number  
Right Motor Serial Number  
Fit and Finish  
Performance  
Pride keeps a more detailed report on file at the factory.  
Date Inspected  
Inspector  
Product Serial #  
*i nf ma nu3675*  
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