QMS Printer Accessories 1800486 001C User Guide

ꢀꢁꢂ®ꢀꢁꢂꢃꢄꢅꢆꢅꢇ ® ꢄꢃ  
ꢅꢆꢇ ꢈꢉꢇꢆꢊꢃ  
ꢋꢇꢆꢊꢌꢇꢃꢍꢎꢏꢐꢆ  
ꢀꢁꢂꢂꢃꢁꢄꢅꢂꢂꢀꢆ  
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ꢑꢒꢓꢔꢆꢓꢔꢇ  
 ꢁꢂꢃꢄꢅꢆꢇ ꢃꢈꢅꢂ  
About This Manual .............................................................1-3  
ꢒꢄꢈꢓꢐꢄꢔ  
Introduction ........................................................................2-2  
Configuring the Windows 95/98 Printer Driver ...............2-2  
Setting the Printer Driver Defaults 2-2  
Configuring the Printer Driver for the Current  
Print Job 2-6  
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Configuring Paper Options 2-8  
Removing Users from Sharing 2-47  
Using the Printer Status Monitor .................................... 2-50  
 ꢑꢄꢈꢂꢃꢈꢂꢌ  
Introduction ........................................................................ 3-2  
Loading the Media Cassette ............................................. 3-2  
Paper Specifications 3-2  
Prepare the Paper 3-3  
ꢎꢎ  
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Ordering Toner Cartridges 3-20  
Continuous Printing ........................................................3-24  
Media Types 3-24  
Print Runs 3-24  
Cancelling a Print Job .....................................................3-25  
Cancelling from the Control Panel 3-25  
Cancelling from the Computer 3-25  
ꢀꢁꢂꢃꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢄꢃꢅꢆꢇ ꢈꢉꢇꢆꢊꢃꢋꢇꢆꢊꢐꢇꢃꢌꢍꢎꢏꢆ  
ꢎꢎꢎ  
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Setting the Subnet Mask 4-10  
Setting the Router Address 4-11  
Using the Board Test Menu 4-11  
Address 4-12  
Introduction ........................................................................ 5-2  
Additional Media Cassettes ..............................................5-3  
Lower Input Feeder ...........................................................5-3  
What's in the Kit? 5-3  
Unpacking the Lower Input Feeder 5-4  
Installing the Lower Input Feeder 5-4  
ꢎꢑ  
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How the Computer and Printer Use Memory 5-8  
Installation Procedure 5-9  
Windows NT 4.0 Printer Driver 5-14  
Introduction ........................................................................6-2  
Cleaning the OPC Belt Cartridge 6-16  
Cleaning the Exterior of The Printer 6-30  
Replacing the Fuser Oil Bottle and Cleaning Roller .....6-31  
Replacing the OPC Belt Cartridge ..................................6-35  
Replacing the Ozone Filter ..............................................6-39  
Replacing the Waste Toner Pack ..................................6-40  
ꢀꢁꢂꢃꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢄꢃꢅꢆꢇ ꢈꢉꢇꢆꢊꢃꢋꢇꢆꢊꢐꢇꢃꢌꢍꢎꢏꢆ  
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Understanding Media Jam Status Messages .................. 7-5  
Misfeed Jams 7-6  
Service Messages 8-11  
Print Monitor Status Messages ...................................... 8-14  
Troubleshooting Quick Check ........................................ 8-16  
Printing a Test Page ........................................................ 8-17  
Performing a Board Test ................................................. 8-18  
Control Panel Problems .................................................. 8-19  
Data Indicator Continues to Blink 8-19  
ꢑꢎ  
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What's Involved? 9-2  
Remove Cables and Cassette(s) ...................................... 9-3  
Remove the Toner Cartridges .......................................... 9-3  
Remove the OPC Belt Cartridge ...................................... 9-3  
Prepare the Fuser Unit ..................................................... 9-5  
Change the Waste Toner Pack ....................................... 9-10  
QMS Customer Response Center (CRC) A-3  
QMS United States and Latin America A-4  
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Engine and Controller Specifications ............................. B-2  
Engine B-2  
Controller B-4  
ꢑꢎꢎꢎ  
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Environmental B-6  
Centronics/IEEE 1284 Parallel B-9  
Ethernet B-11  
Electrostatic Discharge and Your Warranty B-14  
Terminology ...................................................................... C-2  
Class A, B, and C Internet Addresses C-5  
Manual Notice .................................................................... D-2  
FCC Compliance Statement ............................................. D-2  
Canadian Users Notice ..................................................... D-3  
Laser Safety ....................................................................... D-3  
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ꢎꢒ  
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International Notices ........................................................ D-4  
Power Cord D-4  
Colophon ........................................................................... D-4  
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ꢀꢁꢂꢃꢄꢅꢆꢇꢂ ꢄꢁ  
ꢁꢂꢍ%ꢏꢈꢔꢍꢗꢏꢙꢜꢃꢐꢄ 1 1 1  
“About the Documentation” on page 1-2  
“About This Manual” on page 1-3  
Typographic Conventions” on page 1-5  
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ꢀꢁꢂꢃꢄꢅꢄꢆꢇꢅ  
ꢂꢈꢃꢉꢇꢊꢄꢋꢄꢌꢂꢊ  
ꢀꢁꢂꢃꢄꢅꢄꢆꢇꢅ ꢂꢈꢃꢉꢇꢊꢄꢋꢄꢌꢂꢊ  
You received the following documentation with your QMS magicolor 2 DeskLaser:  
QMS magicolor 2  
DeskLaser  
Installation Guide  
This handout assists in getting the printer up and  
running. It is to be used as a quick setup reference  
only and should be used in conjunction with the full  
Setup Guide and User’s Guide.  
(In hard copy and on  
the QMS magicolor 2  
DeskLaser Print Sys-  
tem Documentation  
and Software  
CD-ROM.)  
QMS  
This manual contains detailed, illustrated  
magicolor 2  
DeskLaser  
Setup Guide  
instructions to guide you as you unpack and set  
up your printer, connect it to a computer via the  
parallel or Ethernet interface, and install the  
Windows 95/98 or Windows NT printer drivers.  
(In hard copy and on  
the QMS magicolor 2  
DeskLaser Print  
System  
Documentation and  
Software CD-ROM.)  
QMS  
You’re looking at this manual right now. The  
following section, “About this Manual,” tells you  
what’s included in this manual.  
magicolor 2  
DeskLaser  
User’s Guide  
(On the QMS  
magicolor 2  
DeskLaser  
Documentation and  
Software CD-ROM.)  
ꢙꢚꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢀꢁꢂꢃꢄꢅꢛꢆꢌꢑꢅꢎꢋꢊꢃꢋꢜ  
ꢀꢁꢂꢃꢄꢅꢍꢆꢌꢎꢅꢏꢋꢊꢃꢋꢐ  
This manual guides you through the day-to-day operation of your printer and provides  
troubleshooting information. It is organized as follows:  
Presents an overview of this manual.  
Explains how to configure the printer drivers,  
share the printer, and use both the Status  
Monitor and the QMS Network Print Monitor.  
Working with the Printer  
Drivers  
Describes how to refill the media cassette,  
print on different types of media, prevent  
Printing  
media jams, and cancel a print job, as well  
as how to replace a toner cartridge.  
Introduces the parts of the control panel and  
discusses how to use the keys and the  
Control Panel  
configuration menu.  
Explains how to install available options, and  
how to update system software and printer  
Printer Options  
drivers.  
Describes how to handle and clean your  
printer.  
Maintenance  
Explains how to locate and clear media  
jams.  
Media Jams  
Interprets printer and QMS Network Print  
Monitor status messages, explains how to  
Troubleshooting  
remove a media jam, and discusses various  
output problems.  
Describes how to repack the printer for  
Repacking the Printer  
storage or shipment.  
ꢝꢊꢄꢔꢂꢘꢃꢈꢄꢌꢂꢊ  
ꢙꢚ  
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ꢀꢁꢂꢃꢄꢅꢛꢆꢌꢑꢅꢎꢋꢊꢃꢋꢜ  
Provides product sales and support  
telephone numbers and describes how to  
communicate with QMS through the  
Internet.  
QMS Customer Support  
Provides print engine, controller,  
environmental, print media, consumable,  
and cabling specifications.  
Technical Specifications  
Defines TCP/IP terminology and then  
discusses subnetting and Internet routing.  
TCP/IP Concepts  
Notices  
Lists manual and legal notices.  
Index  
ꢙꢚ!  
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ꢛ"#ꢂ$ꢔꢋ#ꢆꢌꢈꢅ  
%ꢂꢊ&ꢇꢊꢄꢌꢂꢊꢑ  
ꢍꢑꢒꢂꢓꢔꢋꢒꢆꢌꢈꢅꢕꢂꢊꢖꢇꢊꢄꢌꢂꢊꢎ  
The following typographic conventions are used in this manual:  
Mixed-Case  
Courier  
Text you type, and messages and information displayed on  
the screen  
Mixed-Case Italic Variable text you type; replace the italicized word(s) with  
Courier information specific to your printer or computer  
UPPERCASE COURIER Information displayed in the printer message window  
lowercase italic  
Variable information in text  
File and utility names  
UPPERCASE  
Press the Enter key (PC)  
^
Press and hold down the Ctrl key (PC)  
In Adobe Acrobat PDF versions of the manual, click to play  
a QuickTime video clip of the procedure described in the  
text.  
»
Note: Notes contain tips, extra information, or important information that deserves  
emphasis or reiteration.  
Caution: Cautions present information that you need to know to avoid equipment  
damage, process failure, or extreme annoyance.  
WARNING! Warnings indicate the possibility of personal injury if a specific procedure  
is not performed exactly as described in the manual.  
ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch beschriebene  
Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte.  
ꢝꢊꢄꢔꢂꢘꢃꢈꢄꢌꢂꢊ  
ꢙꢚ'  
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ꢈꢄꢃꢉ ꢁꢊꢋꢌ ꢂꢍꢋꢂꢍꢎꢋ  
ꢏꢃ ꢁꢂꢎꢃꢋꢐꢃ ꢑꢎꢃꢒ  
“Configuring the Windows NT 4.0 Printer Driver” on page 2-21  
“Configuring Windows NT 4.0 Options through the Application” on page 2-29  
“Sharing the Printer” on page 2-42  
“Using the Printer Status Monitor” on page 2-50  
“Using the QMS Network Print Monitor” on page 2-56  
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ꢝꢊꢄꢔꢂꢘꢃꢈꢄꢌꢂꢊ  
ꢗꢊꢄꢔꢂꢘꢃꢈꢄꢌꢂꢊ  
This chapter explains how to configure the QMS magicolor 2 DeskLaser printer driv-  
ers, share the printer, and use both the DeskLaser Printer Status Monitor and the  
QMS Network Print Monitor.  
This section explains how to configure the QMS magicolor 2 DeskLaser Windows 95/  
98 printer driver. Online help is also available while you’re configuring the printer  
driver. Just choose any Help button.  
»
Note: If you’re using Windows NT, refer to “Configuring the Windows NT 4.0 Printer  
Driver” on page 2-21.  
ꢀꢁꢂꢂꢃꢄꢅꢆꢂꢇꢁꢆ ꢈꢃꢄꢂꢁꢈꢆꢉꢈꢃꢊꢁꢈꢆꢉꢁꢋꢌꢍꢎꢂꢏ  
»
Note: Changes you make here apply to all documents. However, most changes you  
make through your application override these settings.  
1
Open the printer driver.  
a
b
c
From the Windows 95/98 Start menu choose Settings.  
Choose Printers.  
In the Printers window, select the QMS magicolor 2 DeskLaser printer driver.  
ꢐꢚꢐ  
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.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔ  
2
From the File menu choose Properties.  
The following tabs appear in the QMS magicolor 2 DeskLaser Properties window  
through the Start menu: General, Details, Sharing (optional), Paper, Quality, and  
Image Settings.  
General—Allows you to name the printer, use a separator page, and print a  
test page. See your Windows documentation.  
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Details—Allows you to set interface connection details. See your Windows  
documentation.  
ꢐꢚ!  
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Sharing (optional)—Allows you to set up the printer so others on the network  
can use it. See “Sharing the Printer” on page 2-42.  
»
Note: The optional Sharing tab does not appear when you choose Properties  
from the application.  
Paper—Allows you to provide information about the document type and loca-  
tion of the media you want to print on. See “Configuring Paper Options” on  
page 2-8.  
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Quality—Allows you to provide information about halftoning and resolution of  
the printing. See “Configuring Quality Options” on page 2-14.  
Image Settings—Allows you to provide settings for color format, image  
brightness and contrast, color balance, and color matching. See “Configuring  
Image Settings Options” on page 2-17.  
3
4
Make your selections, and then choose OK to save your changes and return  
to the Printers window.  
Close the Printers window.  
ꢐꢑꢄꢋꢃꢅꢍꢈꢃꢄꢅꢆꢂꢇꢁꢆ ꢈꢃꢄꢂꢁꢈꢆꢉꢈꢃꢊꢁꢈꢆꢋꢑꢈꢆꢂꢇꢁꢆꢐꢍꢈꢈꢁꢄꢂꢆ ꢈꢃꢄꢂꢆꢒꢑꢓ  
»
Note: Any changes you make here apply only to the current document. These  
changes override most default settings you made through the Printers window.  
1
2
3
From the application’s File menu choose Print (or, in some cases, Print  
Setup or Page Setup).  
In the Print, Print Setup, or Page Setup dialog box, select the QMS magi-  
color 2 DeskLaser printer driver.  
Choose the Properties button.  
Three tabs appear:  
Paper—Allows you to provide information about the document type and loca-  
tion of the media you want to print on. See “Configuring Paper Options” on  
page 2-8.  
Quality—Allows you to provide information about halftoning and resolution of  
the printing. See “Configuring Quality Options” on page 2-14.  
ꢐꢚ/  
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Image Settings—Allows you to provide settings for color format, image  
brightness and contrast, color balance, and color matching. See “Configuring  
Image Settings Options” on page 2-17.  
Windows 95/98 users can customize the image on the Image Settings tab:  
Double-click on the image.  
Browse to find the bitmap image file you want to use.  
Double-click the bitmap image filename.  
The new image now appears on the Image Settings tab.  
To restore the original image on the Image Settings tab in Windows 95/98, the  
file is named QMIMAGE.BMP and is stored in c:\windows\systemafter  
the driver has been installed. To restore it, double-click on the image, point to  
the directory, and select the file. If the file has been deleted, the driver has to  
be reinstalled. The file is not stored by itself on the CD-ROM, but is embedded  
within SETUP.EXE.  
»
Note: General, Details, and Sharing tabs are not available. See “Setting the  
Printer Driver Defaults” on page 2-2 for information.  
4
5
Make your selections, and then choose the OK button to return to the Print,  
Print Setup, or Page Setup dialog box.  
Either print the file or close the dialog box.  
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ꢐꢚ0  
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ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ  
ꢈꢄꢂꢉꢁꢊꢋ ꢌꢍꢎꢌꢏ  
ꢐꢑꢒꢄꢁꢂꢋ ꢒꢓꢇꢁꢆꢅꢓ ꢒꢓꢔ  
ꢕꢑꢑꢖꢄꢗꢘꢒꢄꢁꢂ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ ꢈꢄꢂꢉꢁꢊꢋ ꢌꢍꢎꢌꢏ ꢐꢑꢒꢄꢁꢂꢋ  
ꢒꢓꢇꢁꢆꢅꢓ ꢒꢓꢔ ꢕꢑꢑꢖꢄꢗꢘꢒꢄꢁꢂ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ ꢈꢉꢊꢋꢇ ꢌꢊꢍꢄꢁꢂꢎ  
The Paper tab allows you to provide information about the type and location of the  
media you want to print on. In addition, its Document Type settings are essential for  
customization of the Quality and Image Settings tabs. The Document Type is Auto-  
matic Mode only if Auto is selected.  
»
Note: Settings chosen on the Image Settings and Quality tabs override settings  
automatically selected by a Document Type.  
ꢜ%ꢏ  
ꢙꢚꢛ ꢀꢁꢂꢃꢄꢅꢆꢅꢇ  ꢝꢔꢋ !ꢘꢋꢔꢇ "ꢋꢔꢇ#ꢋ $ꢆꢄꢉꢔ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ+',+-ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
ꢇꢈꢉꢊ ꢋꢌꢍ ꢊ  
Purpose  
Choices  
Sets the media size.  
Size  
Inches  
Millimeters  
A4  
8.27 x 11.7  
6.9 x 9.8  
7.2 x 10.1  
4.125 x 9.5  
4.3 x 8.7  
7.25 x 10.5  
8.5 x 13.0  
8.0 x 13.0  
8.5 x 14.0  
8.5 x 11.0  
8.5 x 12.4  
8.0 x 10.0  
210.0 x 297.0  
176.0 x 250.0  
182.0 x 257.0  
105.0 x 241.3  
110.0 x 220.0  
184.0 x 267.0  
215.9 x 330.2  
203.2 x 330.2  
215.9 x 355.6  
215.9 x 279.4  
215.9 x 315.0  
203.2 x 254.0  
B5 (ISO)  
B5 (JIS)  
Envelope #10  
Envelope DL  
Executive  
Folio  
Foolscap  
Legal  
Letter  
SP Folio  
Quarto  
Default  
Hot Key  
Letter 8.5 x 11.0 in (215.9 x 279.4 mm)  
ALT+P  
ꢇꢈꢉꢊ ꢋꢎꢏꢉꢊ  
Purpose  
Choices  
Sets the type of media to be printed.  
Standard [Plain Paper] mode—Long-grain paper (16–24 lb; 60–90 g/m²)  
Transparency mode—Transparencies (24–41.75 lb; 90–157 g/m²)  
Thick Stock mode—Long-grain thick stock (up to 60 lb [225.6 g/m²] cover,  
glossy stock 80 lb book [118 g/m²], 90 lb index [163 g/m²]), envelopes, labels,  
transfer media  
Default  
Hot Key  
Notes  
Standard  
ALT+Y  
Duplex Options are only available when Standard is the Paper Type.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚ+  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ+',+-ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
ꢇꢈꢉꢊ ꢋꢌꢐꢑ ꢒꢊ  
DeskLaser  
ꢋꢉꢆꢌꢊꢍꢈꢇꢈꢎꢂꢈꢏ  
ꢐꢑꢈꢅꢊꢁꢉꢃꢅꢂꢈꢉꢊꢒꢃꢉꢍꢂꢊ  
ꢂꢓꢉꢅꢈꢏꢊꢄꢅꢔ  
ꢕꢑꢄꢐꢍꢊꢎꢓꢉꢉꢈꢅꢂꢇꢌ  
ꢍꢈꢇꢈꢎꢂꢈꢏꢊꢁꢆꢁꢈꢉꢊ  
ꢂꢉꢆꢌꢔ  
ꢁꢁꢈꢉꢊꢋꢉꢆꢌ  
ꢀꢁꢂꢃꢄꢅꢆꢇ  
ꢖꢄꢐꢈꢉꢊꢋꢉꢆꢌ  
Duplex Model  
ꢋꢉꢆꢌꢊꢍꢈꢇꢈꢎꢂꢈꢏ  
ꢐꢑꢈꢅꢊꢁꢉꢃꢅꢂꢈꢉꢊꢒꢃꢉꢍꢂꢊ  
ꢂꢓꢉꢅꢈꢏꢊꢄꢅꢔ  
ꢁꢁꢈꢉꢊꢋꢉꢆꢌ  
ꢕꢑꢄꢐꢍꢊꢎꢓꢉꢉꢈꢅꢂꢇꢌ  
ꢍꢈꢇꢈꢎꢂꢈꢏꢊꢁꢆꢁꢈꢉꢊ  
ꢂꢉꢆꢌꢔ  
ꢖꢄꢐꢈꢉꢊꢋꢉꢆꢌ  
Purpose  
Choices  
Sets the input source (cassette/tray) from which print media is pulled into the  
printer  
Upper Tray—The cassette in the standard (upper) position.  
Lower Tray—The cassette in the lower position (only available on printers  
with the lower input feeder).  
Default  
Hot Key  
Notes  
None  
ALT+S  
When the printer is first turned on, the Upper Tray is selected.  
After that, the printer uses the last cassette selected.  
ꢐꢚꢙ2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ+',+-ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
!ꢐꢒꢑꢓꢊꢔꢕꢋꢎꢏꢉꢊ  
Purpose  
Choices  
Allows you to identify the type of document you are printing.  
Auto (Automatic Mode)—Coarse halftoning and color/monochrome settings  
automatically selected (halftone and color format options are disabled when  
Auto is selected)  
Graph (Business Graphics)—Designed for color business graphics created in  
spreadsheet, charting, and graphing applications (Coarse halftoning; color)  
Photo (Photographic Images)—Designed for color photographic images  
(Coarse halftoning; color)  
Art (Graphic Arts)—Designed for color line art (coarse halftoning; color)  
Mono (Grayscale)—Designed for monochrome documents with text and/or  
graphics (Coarse halftoning; monochrome)  
Default  
Hot Key  
Notes  
Auto  
ALT+T—Use the arrow keys to select other Document Types.  
Settings on the Image Settings and Quality tabs override settings automatically  
selected by a Document Type. The Graph, Photo, Art, and Mono settings  
determine the choices for the Color Match section on the Image Settings tab. If  
your business graphic uses neighboring (rather than contrasting) colors or  
gradients, do not choose Graph. See “Configuring Image Settings Options” on  
page 2-17.  
ꢆꢐꢉꢍꢊꢖ  
Purpose  
Choices  
Default  
Sets the number of copies to be printed.  
1-999  
1
Additional  
Choices  
See “Collate” on page 2-12  
See “Reverse Page Order” on page 2-12  
Hot Key  
ALT+C  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚꢙꢙ  
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ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ  
ꢈꢄꢂꢉꢁꢊꢋ ꢌꢍꢎꢌꢏ  
ꢐꢑꢒꢄꢁꢂꢋ ꢒꢓꢇꢁꢆꢅꢓ ꢒꢓꢔ  
ꢕꢑꢑꢖꢄꢗꢘꢒꢄꢁꢂ  
ꢀꢁꢂꢂꢃꢄꢅ  
Purpose  
Choices  
Collates multiple copies of documents when enabled.  
Enabled (selected)—All pages of the document are printed before the next  
copy is printed.  
Disabled—All copies of each page are printed before the next page is  
printed.  
Default  
Hot Key  
Notes  
Disabled  
ALT+E  
If you are making multiple duplex copies of a job that has an uneven number  
of pages, deselect collation in the application and then select Collate in the  
driver on the Paper tab.  
ꢆꢅꢇꢅ ꢈꢅꢉꢊꢃꢋꢅꢉꢌ ꢍꢅ  
Purpose  
Choices  
Prints pages in reverse order when enabled.  
Enabled (selected)—All pages of the document are printed before the next  
copy is printed.  
Disabled—All copies of each page are printed before the next page is  
printed.  
Default  
Disabled  
ALT+R  
Hot Key  
ꢌ ꢎꢅꢏꢄꢃꢄꢎꢁꢏ  
Purpose  
Choices  
Sets the orientation (printing direction) of the print media.  
Portrait—Printing along the short edge of the page (vertical page  
orientation)  
Landscape—Printing along the long edge of the page (horizontal page  
orientation)  
Default  
Portrait  
Hot Keys  
Portrait—ALT+O  
Landscape—ALT+L  
ꢜ%&ꢜ  
ꢙꢚꢛ ꢀꢁꢂꢃꢄꢅꢆꢅꢇ  ꢝꢔꢋ !ꢘꢋꢔꢇ "ꢋꢔꢇ#ꢋ $ꢆꢄꢉꢔ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ+',+-ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
 ꢍꢔꢕꢍꢔꢗꢋꢐꢔꢋ%ꢐꢕꢘꢋꢌꢍꢙꢊꢖꢋ&!ꢑꢉꢚꢊ'ꢋꢇ ꢍꢔꢕꢍꢔꢗ(ꢋ  
Purpose  
Allows you to specify whether and how your print job will be duplexed.  
Duplexing is printing on both sides of each page.  
Choices  
None  
Flip on Long Edge—Prints flipped horizontally on the long edge as in a  
loose-leaf notebook.  
Flip on Short Edge—Prints flipped vertically on the short edge as on a  
clipboard.  
Default  
None  
Hot Keys  
ALT+X selects the Duplex options list. From there, use the ALT-down arrow or  
ALT-up arrow keys to choose the required option.  
Notes  
Auto duplexing is supported only on the DeskLaser Duplex Model.  
Duplex options are only available when Standard is the Paper Type.  
)*ꢐꢑꢕ+++ꢋ%ꢑꢕꢕꢐꢔ  
The About... button displays the copyright and version number of the printer driver.  
ꢆꢈꢔꢒꢊꢚꢋ%ꢑꢕꢕꢐꢔ  
The Cancel button allows you to cancel your changes and exit from the Properties  
window.  
,ꢊꢚꢉꢋ%ꢑꢕꢕꢐꢔ  
The Help button gives you access to online help.  
$-ꢋ%ꢑꢕꢕꢐꢔ  
The OK button allows you to save your changes and exit from the Properties window.  
"ꢊꢖꢕꢐ ꢊꢋ!ꢊ.ꢈꢑꢚꢕꢖꢋ%ꢑꢕꢕꢐꢔ  
The Restore Defaults button on the Paper tab allows you to restore all of the tabs to  
their default settings (with the exception of the Resolution option on the Quality tab).  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚꢙ  
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ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ  
ꢈꢄꢂꢉꢁꢊꢋ ꢌꢍꢎꢌꢏ  
ꢐꢑꢒꢄꢁꢂꢋ ꢒꢓꢇꢁꢆꢅꢓ ꢒꢓꢔ  
ꢕꢑꢑꢖꢄꢗꢘꢒꢄꢁꢂ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ ꢈꢆꢉꢊꢄꢋꢌ ꢍꢎꢋꢄꢁꢂꢏ  
The Quality tab allows you to provide information about the quality of halftoning and  
resolution. Document Type settings on the Paper tab are essential for customization of  
the Quality tab.  
»
Note: Settings chosen on the Quality and Image Settings tabs override settings  
automatically selected by a Document Type on the Paper tab.  
ꢜ%&'  
ꢙꢚꢛ ꢀꢁꢂꢃꢄꢅꢆꢅꢇ  ꢝꢔꢋ !ꢘꢋꢔꢇ "ꢋꢔꢇ#ꢋ $ꢆꢄꢉꢔ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ+',+-ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
,ꢈꢚ.ꢕꢐꢔꢍꢔꢗ  
Purpose  
Choices  
Selects the style of halftoning to use.  
Line art pattern—Provides a halftone designed specifically for printing  
business graphics.  
Fine pattern—Provides a higher line frequency halftone than Coarse pattern  
for more detail in graphics and images but fewer shades of color.  
Coarse pattern—Provides a general-purpose halftone with line frequency  
suitable for printing most text, graphics, and images at 600 dpi.  
Air Brush—Provides a high-speed error diffusion-type halftoning for printing  
photographs or pictures that don’t have sharp, well-defined edges at 600  
dpi.  
Default  
Coarse pattern  
Hot Key  
ALT+T—Use the arrow keys to select other radio buttons.  
ALT+R—Resolution.  
Notes  
The image to the right of Halftoning radio buttons changes to reflect your  
choice.  
These choices are grayed out if Auto is the selected Document Type on the  
Paper tab. See “Document Type” on page 2-11.  
"ꢊꢖꢐꢚꢑꢕꢍꢐꢔ  
Purpose  
Choices  
Selects print resolution to use.  
600 x 600 dots per inch  
300 x 300 dots per inch  
Default  
600 x 600 dots per inch  
Hot Key  
ALT+R—Use the arrow keys to select another radio button.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚꢙ'  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ+',+-ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
ꢆꢈꢔꢒꢊꢚꢋ%ꢑꢕꢕꢐꢔ  
The Cancel button allows you to cancel your changes and exit from the Properties  
window.  
,ꢊꢚꢉꢋ%ꢑꢕꢕꢐꢔ  
The Help button gives you access to online help.  
$-ꢋ%ꢑꢕꢕꢐꢔ  
The OK button allows you to save your changes and exit from the Properties window.  
"ꢊꢖꢕꢐ ꢊꢋ!ꢊ.ꢈꢑꢚꢕꢖꢋ%ꢑꢕꢕꢐꢔ  
The Restore Defaults button on the Quality tab allows you to restore the options on  
this tab to their default settings.  
ꢐꢚꢙ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ  
ꢈꢄꢂꢉꢁꢊꢋ ꢌꢍꢎꢌꢏ  
ꢐꢑꢒꢄꢁꢂꢋ ꢒꢓꢇꢁꢆꢅꢓ ꢒꢓꢔ  
ꢕꢑꢑꢖꢄꢗꢘꢒꢄꢁꢂ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ ꢈꢉꢊꢅꢋ ꢌꢋꢍꢍꢄꢂꢅꢎ ꢏꢐꢍꢄꢁꢂꢎ  
The Image Settings tab allows you to provide settings for color format, image bright-  
ness and contrast, color balance, and color matching. Document Type settings on the  
Paper tab are essential for customization of the Image Settings tab.  
»
Note: Settings chosen on the Image Settings and Quality tabs override settings  
automatically selected by a Document Type on the Paper tab.  
ꢈꢁꢇꢙꢄꢂꢅ ꢊꢄꢒꢓ ꢒꢓꢔ ꢚꢇꢄꢂꢒꢔꢇ ꢛꢇꢄꢜꢔꢇꢋ  
ꢝ !"  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ+',+-ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
ꢆꢐꢚꢐ ꢋ/ꢐ ꢓꢈꢕ  
Purpose  
Choices  
Selects color or monochrome printing.  
Mono—Monochrome (black only)  
CMYK—Full color (cyan, magenta, yellow, and black)  
Default  
Hot Key  
Notes  
CMYK  
ALT+F  
You must select a Document Type other than Auto on the Paper tab to  
activate these settings.  
This Mono setting is designed only for text. If your document also contains  
graphics, choose the Mono Document Type on the Paper tab for grayscale  
printing. See “Document Type” on page 2-11.  
0ꢓꢈꢗꢊ  
Purpose  
Allows you to customize the brightness (lightness and darkness) and  
contrast of an image.  
Brightness—Increase for a lighter print; decrease for darker.  
Contrast—Increase for higher contrast print; decrease for lower contrast.  
-50% (darkest) to +50% (lightest)  
Choices  
Default  
Hot Key  
The center setting (0%) on each slider bar.  
Brightness—ALT+I (capital i)  
Contrast—ALT+O  
Notes  
The settings on the slider bars can be changed using the arrow keys on the  
keyboard.  
ꢐꢚꢙ-  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ+',+-ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
ꢆꢐꢚꢐ ꢋ%ꢈꢚꢈꢔꢒꢊ  
Purpose  
Allows you to customize the  
Saturation  
Red Strength  
Green Strength, and  
Blue Strength  
of an image.  
Choices  
Default  
Hot Key  
-50% (least) to +50% (most)  
The center setting (0%) on each slider bar.  
ALT+C—This hot key takes you to the Saturation choice in Color Balance.  
From there, use ALT+C again to tab down to choose the other sections such  
as Red Strength.  
Notes  
The Color Match button toggles between Color Match and Color Balance  
options.  
These options are not available if Mono is selected in the Color Format  
section of this tab or if Mono or Auto is selected in the Document Type  
section of the Paper tab.  
The settings on the slider bars can be changed using the arrow keys on the  
keyboard.  
ꢆꢐꢚꢐ ꢋꢛꢈꢕꢒꢘ  
Purpose  
Choices  
Selects the method for color matching.  
Disabled  
Use Windows’ matching—Used in Windows 95/98 and ICM-based  
applications (for example, PhotoShop and CorelDRAW). The ICC profile is  
located in the C:\WINDOWS\SYSTEM\COLOR directory under the name  
of QMC2DL.ICM  
Use Driver’s matching  
If you choose either Use Driver’s matching or Use Windows’ matching, three  
other selections are available:  
Match for business graphics  
Match for photo images  
Match for computer art  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚꢙ+  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ+',+-ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
Default  
Default defined by the Document Type selected on the Paper tab:  
Disabled—Disables Color Matching  
Use Driver’s matching, or  
Use Windows’ matching  
Hot Key  
Notes  
ALT+L—Takes you to the color matches  
The Color Balance button toggles between Color Match and Color Balance  
options.  
All choices are grayed out if Mono is the Document Type or if Mono is  
selected in the Color Format section of the Image Settings tab. The last three  
choices are grayed out if Auto is the Document Type or if Disabled is chosen  
for Color Match. See “Document Type” on page 2-32.  
ꢆꢈꢔꢒꢊꢚꢋ%ꢑꢕꢕꢐꢔ  
The Cancel button allows you to cancel your changes and exit from the Properties  
window.  
ꢆꢐꢚꢐ ꢋ%ꢈꢚꢈꢔꢒꢊꢋ%ꢑꢕꢕꢐꢔ  
This returns you to the Color Match button.  
ꢆꢐꢚꢐ ꢋꢛꢈꢕꢒꢘꢋ%ꢑꢕꢕꢐꢔ  
This returns you to the Color Balance button.  
,ꢊꢚꢉꢋ%ꢑꢕꢕꢐꢔ  
The Help button gives you access to online help.  
$-ꢋ%ꢑꢕꢕꢐꢔ  
The OK button allows you to save your changes and exit from the Properties window.  
"ꢊꢖꢕꢐ ꢊꢋ!ꢊ.ꢈꢑꢚꢕꢖꢋ%ꢑꢕꢕꢐꢔ  
The Restore Defaults button on the Image Settings tab allows you to restore the  
options on this tab to their default settings. The Restore Defaults also depends on the  
settings on the Paper tab.  
ꢐꢚꢐ2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅꢄꢆꢇꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔ  
This section explains how to configure the QMS magicolor 2 DeskLaser Windows NT  
4.0 printer driver. Context-sensitive Windows online help is also available while you’re  
configuring the printer driver. Just choose any Help button.  
»
Note: If you’re using Windows 95/98, refer to “Configuring the Windows 95/98 Printer  
Driver” on page 2-2 for complete information.  
ꢔꢁꢂꢇꢑꢕꢏꢆꢑꢋꢆꢐꢑꢄꢋꢃꢅꢍꢈꢌꢂꢃꢑꢄ  
There are three methods you can use to configure the printer driver. However, these  
three methods don’t all have the same options.  
This section explains how to use these three methods. The following sections explain  
the options available through each configuration method.  
!ꢊ#ꢍꢒꢊꢋꢌꢊꢕꢕꢍꢔꢗꢖ  
1
2
3
From the Windows NT Start menu choose Settings.  
From the Settings menu choose Printers.  
In the Printers window, select the QMS magicolor 2 DeskLaser printer icon.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚꢐꢙ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅꢄꢆꢇꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔ  
4
From the File menu choose Properties.  
Five tabs appear in the QMS magicolor 2 DeskLaser Properties window through  
the Start menu: General, Ports, Scheduling, Sharing, and Security.  
General—Allows you to name the printer, specify a location, specify a driver  
to be used, install a new or updated printer driver, use a separator page  
between documents, specify a specialized print processor/data type, and print  
a test page. See your Windows documentation.  
ꢐꢚꢐꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅꢄꢆꢇꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔ  
Ports—Lists the available ports (under Ports), the associated port monitor  
(under Description), and a comma-delimited list of printers that use the port  
(under Printer). Allows you to add, delete, or configure ports. It also allows the  
printer to get setting and status information from other printing devices, and  
enables printer pooling (printing to two or more identical printing devices  
through one logical printer). See your Windows documentation.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚꢐ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅꢄꢆꢇꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔ  
Scheduling—Allows you to configure the printer for availability and set the  
spooling information. The slider bar specifies the default document priority  
(higher-priority documents are put before lower-priority documents). See your  
Windows documentation.  
ꢐꢚꢐ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅꢄꢆꢇꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔ  
Sharing—Allows you to share the printer and install alternate drivers. See  
your Windows documentation.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚꢐ'  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅꢄꢆꢇꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔ  
Security—Allows you to modify the permissions to limit access on the printer,  
view or set auditing information, or view or take ownership of the selected  
item(s). See your Windows documentation.  
5
Make your option selections, and then choose OK.  
Your changes are saved and you are returned to the Printers window.  
ꢐꢚꢐ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅꢄꢆꢇꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔ  
!ꢊ.ꢈꢑꢚꢕꢋ!ꢐꢒꢑꢓꢊꢔꢕꢋꢇ ꢐꢉꢊ ꢕꢍꢊꢖ  
»
Note: Changes you make here apply to all documents. However, any changes you  
make through your application (Document Properties settings) override the Default  
Document Properties settings.  
1
Open the printer driver.  
a
b
From the Windows NT Start menu choose Settings.  
From the Settings menu choose Printers.  
In the Printers window, select the QMS magicolor 2 DeskLaser printer icon.  
2
From the File menu choose Default Document Properties.  
Three tabs appear in the QMS magicolor 2 DeskLaser Default Document  
Properties window:  
Paper—Allows you to provide information about the type and location of  
the media you want to print on. See “Configuring Paper Options” on page  
2-29.  
Quality—Allows you to provide information about halftoning and resolu-  
tion of the printing. See “Configuring Quality Options” on page 2-35.  
Image Settings—Allows you to provide settings for color format, image  
brightness and contrast, color balance, and color matching. See “Config-  
uring Image Settings Options” on page 2-38.  
3
Make your selections, and then choose OK to save your changes and return  
to the Printers window.  
!ꢐꢒꢑꢓꢊꢔꢕꢋꢇ ꢐꢉꢊ ꢕꢍꢊꢖ  
»
Note: Any changes you make here apply only to the current document. These  
changes override any settings you made through the Default Document Properties  
window.  
1
From the application’s File menu choose Print (or, in some cases, Print  
Setup).  
2
In the Print or Print Setup dialog box, select the QMS magicolor 2  
DeskLaser.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚꢐ0  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅꢄꢆꢇꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔ  
3
Choose the Properties button.  
Three tabs appear in the QMS magicolor 2 DeskLaser Document Properties  
window:  
Paper—Allows you to provide information about the type and location of the  
media you want to print on. See “Configuring Paper Options” on page 2-29.  
Quality—Allows you to provide information about halftoning and resolution of  
the printing. See “Configuring Quality Options” on page 2-35.  
Image Settings—Allows you to provide settings for color format, image  
brightness and contrast, color balance, and color matching. See “Configuring  
Image Settings Options” on page 2-38.  
4
Make your selections, and then choose the OK button to return to the Print  
or Print Setup dialog box.  
ꢖꢆꢗꢑꢂꢁꢆꢖꢓꢑꢍꢂꢆꢉꢁꢋꢌꢍꢎꢂꢆꢀꢁꢂꢂꢃꢄꢅꢏ  
Because Windows NT remembers the configuration changes you make to the driver,  
reinstalling the driver does not restore the factory default configuration. Therefore, the  
following configuration tables provide the factory defaults in case you need to reset  
them manually.  
ꢐꢚꢐ-  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ  
ꢈꢄꢂꢉꢁꢊꢋ ꢌꢍ ꢎꢏꢐ  
ꢑꢒꢓꢄꢁꢂꢋ ꢓꢔꢇꢁꢆꢅꢔ ꢓꢔꢕ  
ꢖꢒꢒꢗꢄꢘꢙꢓꢄꢁꢂ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ ꢈꢄꢂꢉꢁꢊꢋ ꢌꢍ ꢎꢏꢐ ꢑꢒꢓꢄꢁꢂꢋ  
ꢓꢔꢇꢁꢆꢅꢔ ꢓꢔꢕ ꢖꢒꢒꢗꢄꢘꢙꢓꢄꢁꢂ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ ꢈꢉꢊꢋꢇ ꢌꢊꢍꢄꢁꢂꢎ  
The Paper tab allows you to provide information about the type and location of the  
media you want to print on. In addition, its Document Type settings are essential for  
customization of the Quality and Image Settings tabs. The Document Type is Auto-  
matic Mode only if Auto is selected.  
»
Note: Settings chosen on the Image Settings and Quality tabs override settings  
automatically selected by a Document Type.  
ꢈꢁꢇꢚꢄꢂꢅ ꢊꢄꢓꢔ ꢓꢔꢕ ꢛꢇꢄꢂꢓꢕꢇ ꢜꢇꢄꢝꢕꢇꢋ  
 ! "  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
ꢇꢈꢉꢊ ꢋꢌꢍ ꢊ  
Purpose  
Choices  
Sets the media size.  
Size  
Inches  
Millimeters  
A4  
8.27 x 11.7  
6.9 x 9.8  
7.2 x 10.1  
4.125 x 9.5  
4.3 x 8.7  
7.25 x 10.5  
8.5 x 13.0  
8.0 x 13.0  
8.5 x 14.0  
8.5 x 11.0  
8.5 x 12.4  
8.0 x 10.0  
210.0 x 297.0  
176.0 x 250.0  
182.0 x 257.0  
105.0 x 241.3  
110.0 x 220.0  
184.0 x 267.0  
215.9 x 330.2  
203.2 x 330.2  
215.9 x 355.6  
215.9 x 279.4  
215.9 x 315.0  
203.2 x 254.0  
B5 (ISO)  
B5 (JIS)  
Envelope #10  
Envelope DL  
Executive  
Folio  
Foolscap  
Legal  
Letter  
SP Folio  
Quarto  
Default  
Hot Key  
Letter 8.5 x 11.0 in (215.9 x 279.4 mm)  
ALT+P  
ꢇꢈꢉꢊ ꢋꢎꢏꢉꢊ  
Purpose  
Choices  
Sets the type of media to be printed.  
Standard—Long-grain paper (16–24 lb; 60–90 g/m²)  
TransparencyTransparencies (24–41.75 lb; 90–157 g/m²)  
Thick stock—Long-grain thick stock cover (up to 60 lb [225.6 g/m²], glossy  
stock 80 lb book [118 g/m²], 90 lb index [163 g/m²]), envelopes, labels,  
transfer media  
Default  
Hot Key  
Notes  
Standard  
ALT+Y  
Duplex Options are only available when Standard is the Paper Type.  
ꢐꢚ 2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
ꢇꢈꢉꢊ ꢋꢌꢐꢑ ꢒꢊ  
DeskLaser  
ꢋꢉꢆꢌꢊꢍꢈꢇꢈꢎꢂꢈꢏ  
ꢐꢑꢈꢅꢊꢁꢉꢃꢅꢂꢈꢉꢊꢒꢃꢉꢍꢂꢊ  
ꢂꢓꢉꢅꢈꢏꢊꢄꢅꢔ  
ꢕꢑꢄꢐꢍꢊꢎꢓꢉꢉꢈꢅꢂꢇꢌ  
ꢍꢈꢇꢈꢎꢂꢈꢏꢊꢁꢆꢁꢈꢉꢊ  
ꢂꢉꢆꢌꢔ  
ꢁꢁꢈꢉꢊꢋꢉꢆꢌ  
ꢀꢁꢂꢃꢄꢅꢆꢇ  
ꢖꢄꢐꢈꢉꢊꢋꢉꢆꢌ  
Duplex Model  
ꢋꢉꢆꢌꢊꢍꢈꢇꢈꢎꢂꢈꢏ  
ꢐꢑꢈꢅꢊꢁꢉꢃꢅꢂꢈꢉꢊꢒꢃꢉꢍꢂꢊ  
ꢂꢓꢉꢅꢈꢏꢊꢄꢅꢔ  
ꢁꢁꢈꢉꢊꢋꢉꢆꢌ  
ꢕꢑꢄꢐꢍꢊꢎꢓꢉꢉꢈꢅꢂꢇꢌ  
ꢍꢈꢇꢈꢎꢂꢈꢏꢊꢁꢆꢁꢈꢉꢊ  
ꢂꢉꢆꢌꢔ  
ꢖꢄꢐꢈꢉꢊꢋꢉꢆꢌ  
Purpose  
Choices  
Sets the input source (cassette/tray) from which print media is pulled into the  
printer  
Upper Tray—The cassette in the standard (upper) position.  
Lower Tray—The cassette in the lower position (only available with the lower  
input feeder).  
Default  
Hot Key  
Notes  
None  
ALT+S  
When the printer is first turned on, the Upper Tray is selected.  
After that, the printer uses the last cassette selected.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚ ꢙ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
!ꢐꢒꢑꢓꢊꢔꢕꢋꢎꢏꢉꢊ  
Purpose  
Choices  
Allows you to identify the type of document you are printing.  
Auto (Automatic Mode)—Coarse halftoning and color/monochrome settings  
automatically selected (halftone and color format options are disabled when  
Auto is selected)  
Graph (Business Graphics)—Designed for color business graphics created in  
spreadsheet, charting, and graphing applications (Coarse halftoning; color)  
Photo (Photographic Images)—Designed for color photographic images  
(Coarse halftoning; color)  
Art (Graphic Arts)—Designed for color line art (coarse halftoning; color)  
Mono (Grayscale)—Designed for monochrome documents with text and/or  
graphics (Coarse halftoning; monochrome)  
Default  
Hot Key  
Notes  
Auto  
ALT+T—Use the arrow keys to select other Document Types.  
Settings on the Image Settings and Quality tabs override settings automatically  
selected by a Document Type. The Graph, Photo, Art, and Mono settings  
determine the choices for the Color Match section on the Image Settings tab. If  
your business graphic uses neighboring (rather than contrasting) colors or  
gradients, do not choose Graph. See “Configuring Image Settings Options” on  
page 2-38.  
ꢆꢐꢉꢍꢊꢖ  
Purpose  
Choices  
Default  
Sets the number of copies to be printed.  
1-999  
1
Additional  
Choices  
See “Collate” on page 2-33  
See “Reverse Page Order” on page 2-33  
Hot Key  
ALT+C  
ꢐꢚ ꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
ꢆꢐꢚꢚꢈꢕꢊ  
Purpose  
Choices  
Collates multiple copies of documents when enabled.  
Enabled (selected)—All pages of the document are printed before the next  
copy is printed.  
Disabled—All copies of each page are printed before the next page is  
printed.  
Default  
Disabled  
ALT+E  
Hot Key  
"ꢊ#ꢊ ꢖꢊꢋꢇꢈꢗꢊꢋ$ ꢙꢊ  
Purpose  
Choices  
Prints pages in reverse order when enabled.  
Enabled (selected)—All pages of the document are printed before the next  
copy is printed.  
Disabled—All copies of each page are printed before the next page is  
printed.  
Default  
Disabled  
ALT+R  
Hot Key  
$ ꢍꢊꢔꢕꢈꢕꢍꢐꢔ  
Purpose  
Choices  
Sets the orientation (printing direction) of the print media.  
Portrait—Printing along the short edge of the page (vertical page  
orientation)  
Landscape—Printing along the long edge of the page (horizontal page  
orientation)  
Default  
Portrait  
Hot Keys  
Portrait—ALT+O  
Landscape—ALT+L  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚ    
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
 ꢍꢔꢕꢍꢔꢗꢋꢐꢔꢋ%ꢐꢕꢘꢋꢌꢍꢙꢊꢖꢋ&!ꢑꢉꢚꢊ'ꢋꢇ ꢍꢔꢕꢍꢔꢗ(ꢋ  
Purpose  
Allows you to specify whether and how your print job will be duplexed.  
Duplexing is printing on both sides of each page.  
Choices  
None  
Flip on Long Edge—Prints flipped horizontally on the long edge as in a  
loose-leaf notebook.  
Flip on Short Edge—Prints flipped vertically on the short edge as in a  
clipboard.  
Default  
None  
Hot Keys  
ALT+X selects the Duplex Options list. From there, use the ALT-down arrow  
or ALT-up arrow keys to choose the required option.  
Notes  
Auto duplexing is supported only on the DeskLaser Duplex Model.  
Duplex options are only available when Standard is the Paper Type.  
)*ꢐꢑꢕ+++ꢋ%ꢑꢕꢕꢐꢔ  
The About... button displays the copyright and version number of the printer driver.  
ꢆꢈꢔꢒꢊꢚꢋ%ꢑꢕꢕꢐꢔ  
The Cancel button allows you to cancel your changes and exit from the Properties  
window.  
,ꢊꢚꢉꢋ%ꢑꢕꢕꢐꢔ  
The Help button gives you access to online help.  
$-ꢋ%ꢑꢕꢕꢐꢔ  
The OK button allows you to save your changes and exit from the Properties window.  
"ꢊꢖꢕꢐ ꢊꢋ!ꢊ.ꢈꢑꢚꢕꢖꢋ%ꢑꢕꢕꢐꢔ  
The Restore Defaults button on the Paper tab allows you to restore all of the tabs to  
their default settings (with the exception of the Resolution option on the Quality tab).  
ꢐꢚ !  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ  
ꢈꢄꢂꢉꢁꢊꢋ ꢌꢍ ꢎꢏꢐ  
ꢑꢒꢓꢄꢁꢂꢋ ꢓꢔꢇꢁꢆꢅꢔ ꢓꢔꢕ  
ꢖꢒꢒꢗꢄꢘꢙꢓꢄꢁꢂ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ ꢈꢆꢉꢊꢄꢋꢌ ꢍꢎꢋꢄꢁꢂꢏ  
The Quality tab allows you to provide information about the quality of halftoning and  
resolution. Document Type settings on the Paper tab are essential for customization of  
the Quality tab.  
»
Note: Settings chosen on the Quality and Image Settings tabs override settings  
automatically selected by a Document Type on the Paper tab.  
ꢈꢁꢇꢚꢄꢂꢅ ꢊꢄꢓꢔ ꢓꢔꢕ ꢛꢇꢄꢂꢓꢕꢇ ꢜꢇꢄꢝꢕꢇꢋ  
 !"#  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
,ꢈꢚ.ꢕꢐꢔꢍꢔꢗ  
Purpose  
Choices  
Selects the style of halftoning to use.  
Line art pattern—Provides a halftone designed specifically for printing  
business graphics.  
Fine pattern—Provides a higher line frequency halftone than Coarse pattern  
for more detail in graphics and images but fewer shades of color.  
Coarse pattern—Provides a general-purpose halftone with line frequency  
suitable for printing most text, graphics, and images at 600 dpi.  
Air Brush—Provides a high-speed error diffusion-type halftoning for printing  
photographs or pictures that don’t have sharp, well-defined edges at 600  
dpi.  
Default  
Coarse pattern  
Hot Key  
ALT+T—Use the arrow keys to select other radio buttons  
ALT+R—Resolution  
Notes  
The image to the right of Halftoning radio buttons changes to reflect your  
choice.  
These choices are grayed out if Auto is the selected Document Type on the  
Paper tab. See “Document Type” on page 2-32.  
"ꢊꢖꢐꢚꢑꢕꢍꢐꢔ  
Purpose  
Choices  
Selects print resolution to use.  
600 x 600 dots per inch  
300 x 300 dots per inch  
Default  
600 x 600 dots per inch  
Hot Key  
ALT+R—Use the arrow key to select another radio button.  
ꢐꢚ /  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
ꢆꢈꢔꢒꢊꢚꢋ%ꢑꢕꢕꢐꢔ  
The Cancel button allows you to cancel your changes and exit from the Properties  
window.  
,ꢊꢚꢉꢋ%ꢑꢕꢕꢐꢔ  
The Help button gives you access to online help.  
$-ꢋ%ꢑꢕꢕꢐꢔ  
The OK button allows you to save your changes and exit from the Properties window.  
"ꢊꢖꢕꢐ ꢊꢋ!ꢊ.ꢈꢑꢚꢕꢖꢋ%ꢑꢕꢕꢐꢔ  
The Restore Defaults button on the Quality tab allows you to restore the options on  
this tab to their default settings.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚ 0  
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ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ  
ꢈꢄꢂꢉꢁꢊꢋ ꢌꢍ ꢎꢏꢐ  
ꢑꢒꢓꢄꢁꢂꢋ ꢓꢔꢇꢁꢆꢅꢔ ꢓꢔꢕ  
ꢖꢒꢒꢗꢄꢘꢙꢓꢄꢁꢂ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢄꢂꢅ ꢈꢉꢊꢅꢋ ꢌꢋꢍꢍꢄꢂꢅꢎ ꢏꢐꢍꢄꢁꢂꢎ  
The Image Settings tab allows you to provide settings for color format, image bright-  
ness and contrast, color balance, and color matching. Document Type settings on the  
Paper tab are essential for customization of the Image Settings tab.  
»
Note: Settings chosen on the Image Settings and Quality tabs override settings  
automatically selected by a Document Type on the Paper tab.  
ꢝ&'(  
ꢚꢛꢜ ꢀꢁꢂꢃꢄꢅꢆꢅꢇ   ꢕꢋ!"ꢙꢋꢕꢇ #ꢋꢕꢇ$ꢋ %ꢆꢄꢉꢕ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
ꢆꢐꢚꢐ ꢋ/ꢐ ꢓꢈꢕ  
Purpose  
Choices  
Selects color or monochrome printing.  
Mono—Monochrome (black only)  
CMYK—Full color (cyan, magenta, yellow, and black)  
Default  
Hot Key  
Notes  
CMYK  
ALT+F  
You must select a Document Type other than Auto on the Paper tab to  
activate these settings.  
This Mono setting is designed only for text. If your document also contains  
graphics, choose the Mono Document Type on the Paper tab for grayscale  
printing. See “Document Type” on page 2-32.  
0ꢓꢈꢗꢊ  
Purpose  
Allows you to customize the brightness (lightness and darkness) and contrast of  
an image.  
Brightness—Increase for a lighter print; decrease for darker.  
Contrast—Increase for higher contrast print; decrease for lower contrast.  
-50% (darkest) to +50% (lightest)  
Choices  
Default  
Hot Key  
The center setting (0%) on each slider bar.  
Brightness—ALT+I (capital i)  
Contrast—ALT+O  
Notes  
The settings on the slider bars can be changed using the arrow keys on the  
keyboard.  
ꢆꢐꢚꢐ ꢋ%ꢈꢚꢈꢔꢒꢊ  
Purpose  
Allows you to customize the  
Saturation  
Red Strength  
Green Strength, and  
Blue Strength  
of an image.  
Choices  
-50% (least) to +50% (most)  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚ +  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
ꢀ##ꢜꢌꢈꢋꢄꢌꢂꢊ  
Default  
The center setting (0%) on each slider bar.  
Hot Key  
ALT+C—This hot key takes you to the Saturation choice in Color Balance.  
From there, use ALT+C again to tab down to choose the other sections such  
as Red Strength.  
Notes  
The Color Match button toggles between Color Match and Color Balance  
options.  
These options are not available if Mono is selected in the Color Format  
section of this tab or if Mono or Auto is selected in the Document Type  
section of the Paper tab.  
The settings on the slider bars can be changed using the arrow keys on the  
keyboard.  
ꢆꢐꢚꢐ ꢋꢛꢈꢕꢒꢘ  
Purpose  
Choices  
Selects the method for color matching.  
Disabled  
Use Windows’ matching—Used in Windows 95/98 and ICM-based  
applications (for example, PhotoShop and CorelDRAW). The ICC profile  
is located in the C:\WINDOWS\SYSTEM\COLOR directory under the  
name of QMC2DL.ICM  
Use Driver’s matching  
If you choose either Use Driver’s matching or Use Windows’ matching, three  
other selections are available:  
Match for business graphics  
Match for photo images  
Match for computer art  
Default  
Default defined by the Document Type selected on the Paper tab:  
Disabled—Disables Color Matching  
Use Driver’s matching, or  
Use Windows’ matching  
Hot Key  
ALT+L—Takes you to the color matches; there are no hot keys for the last  
three selections  
ꢐꢚ!2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢂꢊ(ꢌ$ꢃꢔꢌꢊ$ꢅ  
)ꢌꢊꢘꢂ*ꢑꢅ3ꢛꢅ!42ꢅ  
1#ꢄꢌꢂꢊꢑꢅꢄꢆꢔꢂꢃ$ꢆꢅꢄꢆꢇꢅ  
Notes  
The Color Balance button toggles between Color Match and Color Balance  
options.  
All choices are grayed out if Mono is the Document Type or if Mono is  
selected in the Color Format section of the Image Settings tab. The last three  
choices are grayed out if Auto is the Document Type or if Disabled is chosen  
for Color Match. See “Document Type” on page 2-32.  
ꢆꢈꢔꢒꢊꢚꢋ%ꢑꢕꢕꢐꢔ  
The Cancel button allows you to cancel your changes and exit from the Properties  
window.  
ꢆꢐꢚꢐ ꢋ%ꢈꢚꢈꢔꢒꢊꢋ%ꢑꢕꢕꢐꢔ  
This returns you to the Color Match button.  
ꢆꢐꢚꢐ ꢋꢛꢈꢕꢒꢘꢋ%ꢑꢕꢕꢐꢔ  
This returns you to the Color Balance button.  
,ꢊꢚꢉꢋ%ꢑꢕꢕꢐꢔ  
The Help button gives you access to online help.  
$-ꢋ%ꢑꢕꢕꢐꢔ  
The OK button allows you to save your changes and exit from the Properties window.  
"ꢊꢖꢕꢐ ꢊꢋ!ꢊ.ꢈꢑꢚꢕꢖꢋ%ꢑꢕꢕꢐꢔ  
The Restore Defaults button on the Image Settings tab allows you to restore the  
options on this tab to their default settings. The Restore Defaults also depends on the  
settings on the Paper tab.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚ!ꢙ  
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ꢏꢆꢋꢔꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
'ꢆꢋꢔꢌꢊꢓꢅꢄꢆꢇꢅ"ꢔꢌꢊꢄꢇꢔ  
The QMS magicolor 2 DeskLaser allows printing via two communication protocols:  
Ethernet  
Users who intend to print over a network using TCP/IP need to install the QMS  
Network Print Monitor. See “Install a Network Print Monitor” on page 35 in the  
QMS magicolor 2 DeskLaser Setup Guide.  
Parallel  
See “Sharing Over a Parallel Connection” on page 2-42.  
'ꢆꢋꢔꢌꢊꢓꢅ(ꢖꢇꢔꢅꢋꢅ"ꢋꢔꢋꢐꢐꢇꢐꢅꢕꢂꢊꢊꢇꢈꢄꢌꢂꢊ  
 ꢃꢄꢕꢑ!ꢏꢆ"#$"%  
»
Note: This section explains how to configure the QMS magicolor 2 DeskLaser printer  
driver in Windows 95/98 for sharing. If you’re using Windows NT 4.0, refer to  
“Windows NT 4.0” on page 2-44.  
1
2
3
From the Windows 95/98 Start menu choose Settings.  
From the Settings menu choose Control Panel.  
Double-click on the Network.  
ꢐꢚ!ꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢉꢃꢇꢂꢇ  
ꢊꢂꢃꢂꢋꢋꢉꢋꢇꢌꢍꢅꢅꢉꢎꢏꢄꢍꢅ  
4
In the Network window, choose the Access Control tab.  
5
Select your access control: share-level or user-level.  
Share-level access control enables you to supply a password for each shared  
resource.  
User-level access control enables you to specify users and groups who have  
access to each shared resource.  
If your printer is connected to your workstation via the parallel interface and you want  
to let others print to it, you have to set it up as a shared printer:  
1
2
3
4
From the Windows 95/98 Start menu choose Settings.  
From the Settings menu choose Printers.  
In the Printers window, select the QMS magicolor 2 DeskLaser icon.  
From the File menu choose Sharing.  
»
Note: If Sharing isn’t available, do the following to add File and Printer Sharing  
services:  
a
b
c
From the Windows 95/98 Start menu choose Settings.  
From the Settings menu choose Control Panel.  
Open the Network folder.  
ꢐꢍꢃꢑꢄꢅꢆꢇꢒꢄꢏꢁꢇꢏꢁꢉꢇꢊꢃꢄꢅꢏꢉꢃꢇꢓꢃꢄꢈꢉꢃꢔ  
ꢕꢖꢗꢘ  
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ꢏꢆꢋꢔꢌꢊ$ꢅ1&ꢇꢔꢅꢋꢅ  
.ꢋꢔꢋꢜꢜꢇꢜꢅ%ꢂꢊꢊꢇꢈꢄꢌꢂꢊ  
d
e
On the Configuration tab, choose the Add button.  
In the Select Network Component Type window, select Service, and then  
choose the Add button.  
f
In the Select Network Service window, select Microsoft, and then select the  
File and Print sharing entry that matches your network.  
g
h
Choose the OK button, and follow the instructions.  
Restart your computer for the changes to take effect.  
5
6
On the Sharing tab, select the Shared As: radio button.  
If you use  
a
Share-level access control, you can enter a  
Share name—a name for the printer.  
You’ll use this name and the computer’s name to identify the printer.  
Comment—a location or other description.  
This is optional, but it will help others locate and identify your printer.  
Password  
b
User-level access control, you can choose the Add button and then select  
specified users to share the printer.  
7
8
Choose the OK button.  
Verify that the listed users are correct.  
Choose the OK button.  
An outstretched hand is added to the bottom of the printer’s icon in the printer  
folder to indicate that the printer can be shared.  
 ꢃꢄꢕꢑ!ꢏꢆꢗ&ꢆ'()  
»
Note: This section explains how to configure the QMS magicolor 2 DeskLaser printer  
driver in Windows NT 4.0 for sharing. If you’re using Windows 95/98, refer to  
“Windows 95/98” on page 2-42. Printer sharing can be used only with attached  
computers that are running either Windows 95/98 or Windows NT 4.0.  
ꢐꢚ!!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢏꢆꢋꢔꢌꢊ$ꢅ1&ꢇꢔꢅꢋꢅ  
.ꢋꢔꢋꢜꢜꢇꢜꢅ%ꢂꢊꢊꢇꢈꢄꢌꢂꢊ  
If your Windows NT 4.0 printer driver was not configured for sharing when originally  
installed, use the following instructions to add sharing:  
1
2
3
4
5
6
From the Windows NT Start menu choose Settings. Then choose Printers.  
In the Printers window, select the QMS magicolor 2 DeskLaser icon.  
From the File menu, choose Properties.  
From the Properties dialog box, choose the Sharing tab.  
After the Sharing tab displays, select Shared As.  
In the Share Name edit box, type the name of the printer.  
You’ll use this name and the computer’s name to identify the printer.  
7
8
If you’re sharing your printer with a Windows NT 4.0 workstation, skip to  
step 9 below.  
If you’re sharing your printer with a Windows 95/98 workstation, perform  
these steps:  
a
In the Alternate Drivers list box, select the Windows 95/98 operating system  
and choose OK.  
b
If the operating system on your PC does not have the QMS magicolor 2  
DeskLaser printer driver for Windows 95/98, you will be prompted to install it.  
Insert the QMS magicolor 2 DeskLaser Documentation and Software  
CD-ROM, and choose OK.  
The required files are copied to the appropriate directory.  
9
On the Security tab, select Permissions.  
10 On the Printer Permissions window, select Add.  
11 Select user(s) to add, and their type of access.  
12 Choose OK to accept the changes.  
Verify that the list is correct.  
13 Choose OK to close Printer Permission.  
14 Choose OK to close the Properties window.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚ!'  
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ꢏꢆꢋꢔꢌꢊ$ꢅ1&ꢇꢔꢅꢋꢅ  
.ꢋꢔꢋꢜꢜꢇꢜꢅ%ꢂꢊꢊꢇꢈꢄꢌꢂꢊ  
ꢀꢇꢌꢈꢃꢄꢅꢆꢀꢑꢘꢁꢑꢄꢁꢆ*ꢎꢏꢁ+ꢏꢆ ꢈꢃꢄꢂꢁꢈ  
1ꢍꢔꢙꢐ2ꢖꢋ3453ꢁ  
Use the following instructions to print to a printer that someone else has already set  
up as a shared printer:  
1
2
3
4
5
From the Windows 95/98 Start menu, choose Settings.  
From the Settings menu, choose Printers.  
In the Printers window, select the printer driver you are using.  
From the File menu, choose Properties.  
From the Properties dialog box, choose Add Port.  
From the Add Port window, make sure Network is selected.  
Choose Browse.  
6
7
In the Browse list, double-click on the computer that is sharing the printer.  
Note: You also could click on the “+” to the left of the computer name.  
Choose the printer you want to connect to.  
Choose OK.  
»
8
9
10 Choose OK on the Add Port window to select the new port.  
11 Choose OK on the Details tab to save the changes.  
12 Print to this printer just as if it were connected directly to your computer.  
1ꢍꢔꢙꢐ2ꢖꢋꢜꢎꢋꢃ+ꢂ  
Use the following instructions to print to a printer that someone else has already set  
up as a shared printer:  
1
2
3
4
5
From the Windows NT Start menu, choose Settings.  
From the Settings menu, choose Printers..  
In the Printers window, select the printer driver you are using.  
From the File menu, choose Properties.  
On the Ports tab, choose Add Port.  
ꢐꢚ!/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢏꢆꢋꢔꢌꢊ$ꢅ1&ꢇꢔꢅꢋꢅ  
.ꢋꢔꢋꢜꢜꢇꢜꢅ%ꢂꢊꢊꢇꢈꢄꢌꢂꢊ  
6
On the Printer Ports window, select Local Port from the list of available  
ports.  
7
8
Choose OK.  
On the Port Name window, type the path to the shared printer using the con-  
vention  
\\host-name\shared-printer-name  
where host-name is the name of the computer where the driver is shared from  
and the shared-printer-name is the name the driver is shared as.  
9
Choose OK to accept the new port name.  
10 Choose Close on the printer ports window to close the window.  
11 Choose OK on the Properties window to save the changes.  
12 Print to this printer just as if it were connected directly to your computer.  
,ꢁꢘꢑꢊꢃꢄꢅꢆ-ꢏꢁꢈꢏꢆꢋꢈꢑꢘꢆꢀꢇꢌꢈꢃꢄꢅ  
You have two options for removing users from sharing: remove individual users from  
sharing and cancel all sharing.  
"ꢊꢓꢐ#ꢊꢋ0ꢔꢙꢍ#ꢍꢙꢑꢈꢚꢖꢋ. ꢐꢓꢋꢌꢘꢈ ꢍꢔꢗꢋ1ꢍꢔꢙꢐ2ꢖꢋ3453ꢁ  
1
2
3
4
From the Windows 95/98 Start menu, choose Settings.  
From the Settings menu, choose Printers.  
In the Printers window, select the QMS magicolor 2 DeskLaser icon.  
From the File menu choose Sharing.  
»
Note: You may also right-click the icon to choose Sharing.  
Select the user(s) to remove.  
5
6
Choose the Remove button to remove the specified user(s).  
Their access rights show as Deleted.  
7
Choose the OK button to close the Properties window.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚ!0  
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ꢏꢆꢋꢔꢌꢊ$ꢅ1&ꢇꢔꢅꢋꢅ  
.ꢋꢔꢋꢜꢜꢇꢜꢅ%ꢂꢊꢊꢇꢈꢄꢌꢂꢊ  
ꢆꢈꢔꢒꢊꢚꢋ)ꢚꢚꢋꢌꢘꢈ ꢍꢔꢗ61ꢍꢔꢙꢐ2ꢖꢋ3453ꢁ  
When you shut down the computer or restart, the printer will no longer be shared.  
You may also cancel all sharing without having to restart.  
1
2
3
4
5
6
From the Windows 95/98 Start menu, choose Settings.  
From the Settings menu, choose Printers.  
In the Printers window, select the QMS magicolor 2 DeskLaser icon.  
From the File menu, choose Sharing.  
On the Sharing tab, choose the Not Shared radio button.  
Choose the OK button.  
The outstretched hand is removed from the bottom of the printer’s icon in the  
printer folder.  
"ꢊꢓꢐ#ꢊꢋ0ꢔꢙꢍ#ꢍꢙꢑꢈꢚꢖꢋ. ꢐꢓꢋꢌꢘꢈ ꢍꢔꢗꢋ1ꢍꢔꢙꢐ2ꢖꢋꢜꢎꢋꢃ+ꢂ  
1
2
3
4
From the Windows NT 4.0 Start menu choose Settings.  
From the Settings menu choose Printers.  
In the Printers window, select the QMS magicolor 2 DeskLaser icon.  
From the File menu, choose Properties.  
»
Note: You may also right-click the icon to choose Properties.  
On the Security tab, choose the Privileges button.  
Select the user(s) to remove.  
5
6
7
8
9
Choose the Remove button to remove the specified user(s).  
Choose the OK button to accept the changes.  
Choose the OK button to close the Properties window.  
ꢐꢚ!-  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢏꢆꢋꢔꢌꢊ$ꢅ1&ꢇꢔꢅꢋꢅ  
.ꢋꢔꢋꢜꢜꢇꢜꢅ%ꢂꢊꢊꢇꢈꢄꢌꢂꢊ  
ꢆꢈꢔꢒꢊꢚꢋ)ꢚꢚꢋꢌꢘꢈ ꢍꢔꢗ61ꢍꢔꢙꢐ2ꢖꢋꢜꢎꢋꢃ+ꢂ  
When you shut down the computer or restart, the printer will no longer be shared.  
You may also cancel all sharing without having to restart.  
1
2
3
4
5
6
From the Windows NT 4.0 Start menu, choose Settings.  
From the Settings menu, choose Printers.  
In the Printers window, select the QMS magicolor 2 DeskLaser icon.  
From the File menu, choose Sharing.  
On the Sharing tab, choose the Not Shared radio button.  
Choose the OK button.  
The outstretched hand is removed from the bottom of the printer’s icon in the  
printer folder.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚ!+  
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ꢕꢑꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ  
ꢏꢄꢋꢄꢃꢑꢅꢎꢂꢊꢌꢄꢂꢔ  
)ꢎꢌꢊꢓꢅꢄꢆꢇꢅ"ꢔꢌꢊꢄꢇꢔꢅ'ꢄꢋꢄꢃꢎꢅꢏꢂꢊꢌꢄꢂꢔ  
The QMS magicolor 2 DeskLaser printer Status Monitor displays a graphic with con-  
tinuous detailed reporting of the status of your print job. This Status Monitor is also  
referred to as the Despooler.  
»
Note: The first time you use the QMS magicolor 2 DeskLaser printer, the printer  
Status Monitor appears by default.  
7ꢖꢍꢔꢗꢋꢕꢘꢊꢋꢇ ꢍꢔꢕꢊ ꢋꢌꢕꢈꢕꢑꢖꢋꢛꢐꢔꢍꢕꢐ  
The Status Monitor observes a printer which has bidirectional communication with a  
computer.  
If you prefer, you can use the QMS Network Print Monitor described in “Using the  
QMS Network Print Monitor” on page 2-56.  
You can run one or both monitors.  
1
2
3
From the Windows Start menu, choose Settings.  
From the Settings menu, choose Printers.  
In the Printers window, right-click on the QMS magicolor 2 DeskLaser  
printer icon.  
4
Make your option selection.  
Run Status Monitor.  
Show Monitor during print.  
ꢐꢚ'2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢀꢁꢂꢃꢄꢅꢆꢇ ꢅꢈꢉꢂꢃꢆ ꢉꢅ  
ꢊꢆꢋꢆꢌꢁꢅꢍꢎꢃꢂꢆꢎꢉ  
The printer Status Monitor window is shown below.  
ꢀꢁꢂꢃꢄꢅ  
ꢈꢄ ꢉꢁꢊꢉ  
ꢆꢁꢇ ꢄ  
1
Choose the Cancel button to cancel printing.  
The following screen appears:  
ꢏꢎꢉꢐꢂꢃꢄꢅꢑꢂꢆꢇꢅꢆꢇ ꢅꢈꢉꢂꢃꢆ ꢉꢅꢒꢉꢂꢓ ꢉꢁ  
ꢔꢕꢖꢗ  
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ꢕꢑꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ  
ꢏꢄꢋꢄꢃꢑꢅꢎꢂꢊꢌꢄꢂꢔ  
2
Choose the Pause button to pause printing.  
»
Note: The button icon changes shape and functions as a Restart button.  
3
4
To restart a paused job, use the Restart button.  
»
Note: Requeue is available only for Windows 3.1.  
Choose the About... button to display information about the Status Monitor  
Despooler.  
!ꢍꢖꢈ*ꢚꢍꢔꢗꢋꢕꢘꢊꢋ1ꢍꢔꢙꢐ2ꢖꢋ3453ꢁꢋꢇ ꢍꢔꢕꢊ ꢋꢌꢕꢈꢕꢑꢖꢋꢛꢐꢔꢍꢕꢐ  
1
2
From the Windows Start menu, choose Settings.  
From the Settings menu, choose Printers.  
ꢐꢚ'ꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢕꢑꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ  
ꢏꢄꢋꢄꢃꢑꢅꢎꢂꢊꢌꢄꢂꢔ  
3
4
In the Printers window, right-click on the QMS magicolor 2 DeskLaser  
printer icon.  
Remove the check mark from the Show Monitor during print box.  
 ꢃꢄꢕꢑ!ꢏꢆꢗ&ꢆ'()  
7ꢖꢍꢔꢗꢋꢕꢘꢊꢋꢇ ꢍꢔꢕꢊ ꢋꢌꢕꢈꢕꢑꢖꢋꢛꢐꢔꢍꢕꢐ  
The Status Monitor observes a printer which has bidirectional communication with a  
computer.  
1
2
3
From the Windows Start menu, choose Settings.  
From the Settings menu, choose Printers.  
In the Printers window, right-click on the QMS magicolor 2 DeskLaser  
printer icon.  
4
5
Choose Enable Status Monitor.  
Choose the Status Monitor’s Status tab to display the printer status.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚ'  
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ꢕꢑꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ  
ꢏꢄꢋꢄꢃꢑꢅꢎꢂꢊꢌꢄꢂꢔ  
If you choose the Pause Job button, it becomes Resume Job.  
6
Choose the Status Monitor’s Options tab to select options:  
a
Select Start Minimized to display the minimized Status Monitor button in the  
status area.  
ꢐꢚ'!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢕꢑꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ  
ꢏꢄꢋꢄꢃꢑꢅꢎꢂꢊꢌꢄꢂꢔ  
Select AutoClose at End Job to close the Status Monitor at the end of a print  
job.  
c
Select Auto Run Status Monitor to run the Status Monitor automatically.  
d
Choose the Version Details button to display version information for the  
Despooler.  
If you prefer, you can use the QMS Network Print Monitor described in “Using the  
QMS Network Print Monitor” on page 2-56.  
You can run one or both monitors.  
!ꢍꢖꢈ*ꢚꢍꢔꢗꢋꢕꢘꢊꢋ1ꢍꢔꢙꢐ2ꢖꢋꢜꢎꢋꢃ+ꢂꢋꢇ ꢍꢔꢕꢊ ꢋꢌꢕꢈꢕꢑꢖꢋꢛꢐꢔꢍꢕꢐ  
1
2
3
From the Windows Start menu, choose Settings.  
From the Settings menu, choose Printers.  
In the Printers window, right-click on the QMS magicolor 2 DeskLaser  
printer icon.  
4
5
Uncheck the Enable Status Monitor.  
From the Options tab, remove the check marks from the AutoClose at End  
Job and the Auto Run Status Monitor boxes.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚ''  
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ꢕꢑꢌꢊ$ꢅꢄꢆꢇꢅꢍꢎꢏꢅ  
3ꢇꢄ*ꢂꢔꢒꢅ.ꢔꢌꢊꢄꢅ  
ꢎꢂꢊꢌꢄꢂꢔ  
)ꢎꢌꢊꢓꢅꢄꢆꢇꢅ*ꢏ'ꢅ#ꢇꢄꢛꢂꢔ+ꢅ"ꢔꢌꢊꢄꢅ  
ꢏꢂꢊꢌꢄꢂꢔ  
The QMS Network Print Monitors (QMSMON) for Windows 95/98 and Windows NT  
are designed specifically for QMS printers using TCP/IP protocol to transport print  
jobs and Print Manager to access printer status information.  
The Print Monitor’s Print Spooler (both workstation and server versions) controls the  
printing environment for both local and remote print jobs submitted through shared  
resources via TCP/IP. The Print Spooler “monitors” or “despoolers” are configured to  
service print jobs in a particular queue.  
ꢀꢁꢁꢂꢃꢄꢅꢆꢃꢇ  
ꢀꢁꢂꢃꢄ  
ꢀꢁꢂꢃꢄ  
ꢀꢁꢂꢃꢄ  
ꢀꢁꢂꢃꢄ  
ꢅꢆꢇꢆꢇ  
ꢅꢆꢇꢆꢇ  
ꢅꢆꢇꢆꢇ  
ꢅꢆꢇꢆꢇ  
ꢗꢉꢃꢅꢂꢈꢉ  
ꢈꢉꢃ ꢊꢇꢋꢌꢈꢍꢎꢏꢍꢐꢏꢑꢒꢈꢓꢔꢃ ꢆꢈ  
ꢓꢔꢃ ꢆꢈꢕꢇ ꢃꢆꢇꢔ  
ꢀꢁꢂꢁꢃꢄ  
ꢅ ꢈꢁꢃꢄꢀꢀ  
ꢅꢃꢆꢇꢅꢁꢃꢄ  
ꢂꢉꢊꢉꢋꢌ  
ꢈꢄꢈ  
ꢈꢄꢈ  
ꢈꢄꢈ  
ꢗꢉꢃꢅꢂꢊꢘꢈꢙꢃꢎꢈ  
ꢖꢗꢘꢘꢈꢙꢇꢚꢔꢈꢕꢃꢄꢔꢇꢌꢇꢛꢆꢈꢉꢃ ꢊꢇꢋꢌꢈꢊꢇꢄꢚꢜꢘ ꢆꢅꢆꢃꢇ ꢈꢛꢇꢔꢈꢊꢘꢆꢅꢃꢂꢌꢈꢇ ꢈꢆꢝꢘꢈ  
 ꢓ!ꢕ"ꢑꢈꢅ ꢊꢈ "#ꢀ ꢕ"ꢑꢈꢁꢔꢃ ꢆꢈꢜꢇ ꢃꢆꢇꢔꢌ$  
ꢖꢖ ꢓ!ꢕ"ꢑꢈꢃꢌꢈꢁꢔꢘꢌꢘ ꢆꢈꢇ ꢂꢙꢈꢇ ꢈꢉꢃ ꢊꢇꢋꢌꢈꢑꢒꢈꢌꢙꢌꢆꢘꢜꢌ$  
Caution: When printing over the Ethernet interface, do not cancel a print job in the  
QMS Print Monitor for Windows 95/98 while the job is paused.  
ꢐꢚ'/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢕꢑꢌꢊ$ꢅꢄꢆꢇꢅꢍꢎꢏꢅ  
3ꢇꢄ*ꢂꢔꢒꢅ.ꢔꢌꢊꢄꢅ  
ꢎꢂꢊꢌꢄꢂꢔ  
ꢐꢑꢘꢙꢑꢄꢁꢄꢂꢏ  
Status Component  
This component obtains information from the printer, such as print job “go/nogo”  
and error or warning conditions. Status information displays in Print Manager  
through the print queue status dialog box. Status information comes from either  
the Windows Print Spooler, the QMS Network Print Monitor, or the printer,  
depending on where the job is in the printing process. See chapter 8,  
Troubleshooting,” for more information on status messages.  
Send Component  
»
Note: The QMS Network Print Monitor uses TCP/IP socket 35 for high-  
performance data transfer.  
This component transports print jobs to a specific QMS print device. When a job is  
sent to a print device by the QMS Network Print Monitor, it utilizes all allocated  
Windows operating system resources to transport the job. If a connection is  
broken while a job is being transported, the monitor gives control back to the Print  
Monitor Print Spooler. Any job sent to the printer while it is recovering from the  
break in communication is flushed from the Windows print queue.  
Configuration Component  
This component configures the port name, Internet address, time delays, and  
problem sound alert. It consists of the Add QMS Port and Configure QMS Port  
dialog boxes. All configuration changes made via this component are  
automatically recorded in the Windows system registry.  
See chapter 8, “Troubleshooting,” for more information on the status messages  
that display.  
1ꢍꢔꢙꢐ2ꢖꢋꢜꢎꢋꢃ+ꢂ  
1
2
From the Start menu, choose Settings.  
From the Settings menu, choose Printers.  
)ꢂꢔꢒꢌꢊ$ꢅ*ꢌꢄꢆꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ ꢔꢌ&ꢇꢔꢑ  
ꢐꢚ'0  
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ꢕꢑꢌꢊ$ꢅꢄꢆꢇꢅꢍꢎꢏꢅ  
3ꢇꢄ*ꢂꢔꢒꢅ.ꢔꢌꢊꢄꢅ  
ꢎꢂꢊꢌꢄꢂꢔ  
3
Double-click the printer icon.  
Whenever a print job is sent to that port, its status is reported in a status window:  
The following table explains the status window field names:  
Field Name  
Explanation  
Status  
The current state of the print job in process. A print job either  
proceeds in a normal error-free state or it is in an error state.  
Error states can be nonvolatile like PAPER OUTor PAPER  
JAM or volatile like the inability to connect to a target printer  
(this state is displayed as Printer Not Responding).  
The document’s title (it may also be the filename).  
Document Name  
»
Note: Remote Downlevel Document displays when the  
client workstation, spooling jobs to an NT server, does  
not transmit complete job information. See your  
Microsoft Windows NT documentation for more  
information on this message.  
Owner  
Printed at  
Pages  
Size  
The document owner.  
The time the print job is submitted to the NT Print Spooler.  
The number of pages in the document.  
The document size.  
Priority  
The document priority in the queue. Range of Priorities  
is 1-99.  
See chapter 8, “Troubleshooting,” for more information on the status messages  
that display.  
ꢐꢚ'-  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢕꢊꢏꢓꢔꢏꢓꢖ  
“Storing Media” on page 3-18  
“Using Toner Cartridges” on page 3-19  
“Replacing a Toner Cartridge” on page 3-21  
“Printing on Both Sides (Duplex Printing)” on page 3-23  
“Cancelling a Print Job” on page 3-25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
ꢝꢊꢄꢔꢂꢘꢃꢈꢄꢌꢂꢊ  
ꢗꢊꢄꢔꢂꢘꢃꢈꢄꢌꢂꢊ  
This chapter describes how to refill the media cassette, print on different types  
of media, prevent media jams, and cancel a print job, as well as how to replace a toner  
cartridge.  
Two types of media cassettes are available for the magicolor 2 DeskLaser: the  
standard letter/A4 cassette and the optional universal cassette. Both cassettes  
work in either the upper or lower input feeder location. In addition, the printer pro-  
cesses media in one of three modes—Standard [Plain Paper], Thick Stock, and Trans-  
parency—to adjust for the fusing rate for envelopes, labels, glossy stock, thick stock,  
transfer media, and transparency media.  
,ꢂꢋꢘꢌꢊꢓꢅꢄꢆꢇꢅꢏꢇꢘꢌꢋꢅꢕꢋꢎꢎꢇꢄꢄꢇ  
This section discusses loading the media cassette with paper. If you’re using  
another type of media, refer to “Using Media Other than Plain Paper” on page 3-6  
for information.  
ꢌꢙꢁꢈꢆꢀꢙꢁ.ꢃꢋꢃ.ꢌꢂꢃꢑꢄꢏ  
Input  
Type  
Cassette  
Location  
Letter/A4 or universal  
Upper input feeder or optional lower input feeder for standard  
(plain paper) media  
2
Capacity  
250 sheets of 20 lb (75 g/m ) paper; capacity for other weights  
varies accordingly  
Any standard or recycled office paper suitable for plain-paper laser print-  
ers, such as  
Xerox 4024  
Hammermill Laser Print  
Letterhead/memo paper  
2
Weight  
Long-grain plain paper, 16–24 lb bond (60–90 g/m )  
Print Mode  
Standard (Plain Paper)  
 ꢚꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢓꢂꢋꢘꢌꢊ$ꢅꢄꢆꢇꢅꢎꢇꢘꢌꢋꢅ  
%ꢋꢑꢑꢇꢄꢄꢇ  
Duplexing  
Notes  
Supported up to 28 lb bond (105 g/m²). See “Printing on Both Sides  
(Duplex Printing)” on page 3-23.  
We do not recommend using perforated or prepunched paper.  
You should test any stock thicker than 24 lb (90 g/m²) to ensure that its perfor-  
mance is acceptable.  
ꢈꢁꢙꢌꢈꢁꢆꢂꢇꢁꢆ ꢌꢙꢁꢈ  
½ ream).  
Take a stack of about 250 sheets (  
1
»
Note: Don’t unwrap the paper above the printer as this might cause paper  
particles to fall into the printer.  
2
3
Holding the stack with one hand, fan the paper with the other.  
This gets air through the sheets and prevents static buildup.  
Take off the top and bottom sheets.  
Residual glue buildup on these sheets may cause media jams.  
.ꢔꢌꢊꢄꢌꢊ$  
 ꢚ  
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ꢓꢂꢋꢘꢌꢊ$ꢅꢄꢆꢇꢅꢎꢇꢘꢌꢋꢅ  
%ꢋꢑꢑꢇꢄꢄꢇ  
/ꢑꢌꢕꢆꢂꢇꢁꢆꢐꢌꢏꢏꢁꢂꢂꢁ  
1
2
Remove the media cassette from the printer.  
Adjust the media guides to fit the size media you’re loading.  
Squeeze the retainers at the ends of the left width guide and/or the length guide,  
move the guide to the appropriate media size (sizes are listed on the cassette), and  
release the retainers.  
3
Push the media pressure plate down  
to lock it in position.  
 ꢚ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢓꢂꢋꢘꢌꢊ$ꢅꢄꢆꢇꢅꢎꢇꢘꢌꢋꢅ  
%ꢋꢑꢑꢇꢄꢄꢇ  
4
Load the media.  
A fill limit mark is provided on the  
inside left side of the cassette. The  
media cassette holds 250 sheets of  
20 lb bond (75g/m2) paper. (Paper  
is packed in reams of 500 sheets.)  
Do not overfill the cassette.  
The printing side of the paper  
should face up. An arrow on the  
paper package label indicates the  
face-up side of the paper.  
5
Slide the media cassette back into the printer.  
-ꢏꢃꢄꢅꢆ/ꢁꢂꢂꢁꢈꢇꢁꢌꢕꢆꢌꢄꢕꢆꢔꢁꢘꢑꢆꢔꢁꢕꢃꢌ  
Formatting  
Format letterhead or memo data within your application. Try printing your data  
on a plain sheet of paper first to check placement.  
Input  
Cassette  
Location  
Capacity  
Letter/A4 or universal  
Upper or lower input feeder  
Up to 250 sheets, depending on the thickness of the media  
Type  
See “Paper Specifications” on page 3-2.  
See “Paper Specifications” on page 3-2.  
Standard  
Weight  
Print Mode  
Notes  
Check your application documentation for other information about printing on  
letterhead and memo media.  
.ꢔꢌꢊꢄꢌꢊ$  
 ꢚ'  
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ꢕꢑꢌꢊ$ꢅꢎꢇꢘꢌꢋꢅ1ꢄꢆꢇꢔꢅ  
ꢄꢆꢋꢊꢅ.ꢜꢋꢌꢊꢅ.ꢋ#ꢇꢔ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢂꢅꢃꢇ ꢈꢄꢅꢉꢄꢅꢆꢇꢀꢊꢉꢉꢊꢈꢋꢊꢂꢃꢇꢂꢅꢃꢇꢌꢊꢍꢁꢇꢌꢊꢃꢄꢂ  
1
2
3
In the printer driver (Paper tab, Paper Type option),  
select Standard.  
Remove the media cassette from the printer (and  
remove any media in the cassette).  
Load the new media.  
»
Note: Load the media printing-side up (1-sided  
printing) or printing-side down (2-sided printing) with  
the top of the media (the letterhead or memo  
information) toward the back of the cassette.  
)ꢎꢌꢊꢓꢅꢏꢇꢘꢌꢋꢅ(ꢄꢆꢇꢔꢅꢄꢆꢋꢊꢅ"ꢐꢋꢌꢊꢅ"ꢋꢒꢇꢔ  
Caution: Although the QMS magicolor 2 DeskLaser was designed for occasional  
printing on a wide range of media types, it is not intended to print exclusively on a  
single media type except plain paper. Continuous printing on media other than plain  
paper (such as envelopes, glossy stock, labels, thick stock, transfer media, or  
transparencies) may adversely affect print quality or reduce engine life.  
-ꢏꢃꢄꢅꢆ*ꢄꢊꢁꢎꢑꢙꢁꢏ  
Formatting  
Your printer receives the instructions to print on envelopes from your  
application.  
When formatting data for envelopes, leave at least a 0.16" (4.06 mm) mar-  
gin from the edges of the envelope.  
Print on the front side only. Some parts of the envelope consist of three  
layers of paper—the front, back, and flap. Anything printed in these lay-  
ered regions may be lost or faded.  
See your application documentation for specific information on printing  
envelopes.  
 ꢚ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢕꢑꢌꢊ$ꢅꢎꢇꢘꢌꢋꢅ1ꢄꢆꢇꢔꢅ  
ꢄꢆꢋꢊꢅ.ꢜꢋꢌꢊꢅ.ꢋ#ꢇꢔ  
Input  
Type  
Cassette  
Letter/A4  
Recom-  
mended  
Location  
Upper input feeder only  
Capacity  
Up to 15, depending on the thickness of the envelopes  
Use common office envelopes with diagonal joints, sharp folds and edges,  
and ordinary gummed flaps, such as  
Commercial #10: Great White  
International DL: Great White  
Thick Stock  
Print Mode  
Notes  
Caution: Choose envelopes without fasteners, clasps,  
transparent windows, peel-off strips for sealing, or material that  
will melt, vaporize, offset, discolor, or emit dangerous fumes at  
the fusing temperature (392° F/200° C). These items will  
seriously damage your printer.  
Do not print envelopes from the lower input feeder.  
Use envelopes with a smooth exterior surface. Envelopes with a rough  
surface may jam in the media cassette.  
Print only on the address side of the envelope.  
Envelopes should be dry. Do not preseal envelopes.  
ꢀꢁꢂꢃꢄꢅꢆꢇꢂꢅꢃꢇ ꢈꢄꢅꢉꢄꢅꢆꢇꢎꢅꢏꢊꢐꢁꢑꢊꢒ  
Caution: Envelopes should only be printed from the upper input feeder.  
1
2
In the printer driver (Paper tab, Paper Type option), select Thick Stock.  
Place the envelopes on a flat surface, and flatten them by pressing down the  
corners.  
.ꢔꢌꢊꢄꢌꢊ$  
 ꢚ0  
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ꢕꢑꢌꢊ$ꢅꢎꢇꢘꢌꢋꢅ1ꢄꢆꢇꢔꢅ  
ꢄꢆꢋꢊꢅ.ꢜꢋꢌꢊꢅ.ꢋ#ꢇꢔ  
3
4
Flex the envelope stack (including the edges) to  
remove any stiffness.  
Correct any dog-eared corners, and then tap the  
envelopes on a flat surface to align them.  
5
6
Remove the media cassette from the printer (and remove any media in the  
cassette).  
Adjust the media guides to the length and width of the envelopes.  
Squeeze the retainers at the ends of the left width guide and/or the length guide,  
move the guide to the appropriate location (media sizes are listed on the cassette),  
and release the retainers.  
»
Note: Make sure the guides are snug enough to keep the envelopes straight, but  
not so tight that they buckle the envelopes.  
7
8
Place the envelope stack into the cassette with the printing-side up.  
»
Note: Check your application documentation to determine if the flap should be  
placed on the left or on the right. You can also print a single envelope to check the  
orientation before printing multiple copies.  
Insert the cassette into the printer.  
The media cassette must be located in the upper input feeder.  
 ꢚ-  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢕꢑꢌꢊ$ꢅꢎꢇꢘꢌꢋꢅ1ꢄꢆꢇꢔꢅ  
ꢄꢆꢋꢊꢅ.ꢜꢋꢌꢊꢅ.ꢋ#ꢇꢔ  
9
Open the flap of each envelope immediately (before it cools) after the enve-  
lope is delivered to the output tray.  
»
Note: Because the envelopes pass through heated rollers, the gummed area on  
the flaps may seal. Using envelopes with emulsion-based glue avoids this  
problem.  
-ꢏꢃꢄꢅꢆ0ꢎꢑꢏꢏꢚꢆꢀꢂꢑ.1  
Formatting  
Format the information to be printed on the glossy (book) stock within your  
application. Try printing your data on a plain sheet of paper first to check  
placement.  
Input  
Cassette  
Letter/A4 or universal  
Upper input feeder  
Recom-  
mended  
Location  
Capacity  
Up to 50 sheets, depending on the thickness of the glossy stock  
Type  
We recommend  
Warren Spectratech Coated Lustro Laser Gloss  
2
Weight  
80 lb book (118 g/m )  
Print Mode  
Thick Stock  
ꢀꢁꢂꢃꢄꢅꢆꢇꢂꢅꢃꢇ ꢈꢄꢅꢉꢄꢅꢆꢇꢓꢐꢁꢒꢒꢔꢇꢕꢉꢁꢖꢗ  
1
2
In the printer driver (Paper tab, Paper Type option), select Thick Stock.  
Remove the media cassette from the printer (and remove any media in the  
cassette).  
3
4
Load the new media.  
Slide the media cassette back into the printer.  
.ꢔꢌꢊꢄꢌꢊ$  
 ꢚ+  
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ꢕꢑꢌꢊ$ꢅꢎꢇꢘꢌꢋꢅ1ꢄꢆꢇꢔꢅ  
ꢄꢆꢋꢊꢅ.ꢜꢋꢌꢊꢅ.ꢋ#ꢇꢔ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢉꢁ  
Formatting  
Format label data within your application. Try printing your data on a plain  
sheet of paper first to check placement.  
Input  
Cassette  
Letter/A4 or universal  
Upper input feeder  
Recom-  
mended  
Location  
Capacity  
Up to 50, depending on the thickness of the labels  
Type  
Use only labels recommended for laser printers, such as  
Avery 5260  
2
Weight  
24–42 lb (90–157 g/m )  
Print Mode  
Notes  
Thick Stock  
Adhesive label stock should have pressure-sensitive (peel and stick) adhe-  
sive backing.  
Use only label stock in sizes letter or A4.  
A label consists of a face sheet (the printing surface), adhesive, and a car-  
rier sheet.  
The face sheet must adhere to the plain paper specifications listed in  
“Paper Specifications” on page 3-2.  
The face sheet surface must cover the entire carrier sheet, and no adhe-  
sive should come through on the surface.  
The adhesive and carrier sheet must withstand the fusing temperature  
(392° F/200° C).  
Avoid using labels with exposed adhesive; it may stick to the toner car-  
tridge or the fixing roller, causing labels to peel off and media jams to  
occur.  
Check your application documentation for other information on printing  
labels.  
ꢀꢁꢂꢃꢄꢅꢆꢇꢂꢅꢃꢇ ꢈꢄꢅꢉꢄꢅꢆꢇꢀꢂꢘꢊꢐꢒ  
1
2
In the printer driver (Paper tab, Paper Type option), select Thick Stock.  
Remove the media cassette from the printer (and remove any media in the  
cassette).  
 ꢚꢙ2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢕꢑꢌꢊ$ꢅꢎꢇꢘꢌꢋꢅ1ꢄꢆꢇꢔꢅ  
ꢄꢆꢋꢊꢅ.ꢜꢋꢌꢊꢅ.ꢋ#ꢇꢔ  
3
4
Load the new media.  
»
Note: If your label stock has a top-of-page, place the top-of-page toward the rear  
of the printer.  
Slide the media cassette back into the printer.  
ꢀꢁꢂꢃꢄꢅꢊꢋꢂꢌꢍꢅꢎꢏꢐꢌꢍ  
The number of sheets of up to 43 lb bond (163 g/m²), 60 lb cover (162 g/m²), and 90 lb  
index (163 g/m²) thick stock a media cassette can hold should be tested by the user to  
ensure that its performance is acceptable. Do not exceed the fill level on the inside left  
side of the cassette.  
Input  
Cassette  
Letter/A4 or universal  
Upper input feeder  
Recom-  
mended  
Location  
Capacity  
Capacity varies according to media used  
Type  
Thick stock, such as  
Weyerhaeuser Cover/Card  
Hammermill ColorCopyCover  
Warren Spectratech Index  
Weight  
Long-grain thick stock, up to 43 lb bond (163 g/m²)/60 lb cover (162 g/m²)/  
90 lb index (163 g/m²)  
Print Mode  
Notes  
Thick Stock  
You should test any thick stock to ensure that its performance is acceptable.  
ꢀꢁꢂꢃꢄꢅꢆꢇꢂꢅꢃꢇ ꢈꢄꢅꢉꢄꢅꢆꢇꢙꢋꢄꢖꢗꢇꢕꢉꢁꢖꢗ  
1
2
In the printer driver (Paper tab, Paper Type option), select Thick Stock.  
Remove the media cassette from the printer (and remove any media in the  
cassette).  
Caution: Do not mix thick stock with any other media in the same cassette, as this  
will cause printer jamming.  
3
Load the new media.  
.ꢔꢌꢊꢄꢌꢊ$  
 ꢚꢙꢙ  
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ꢕꢑꢌꢊ$ꢅꢎꢇꢘꢌꢋꢅ1ꢄꢆꢇꢔꢅ  
ꢄꢆꢋꢊꢅ.ꢜꢋꢌꢊꢅ.ꢋ#ꢇꢔ  
-ꢏꢃꢄꢅꢆ&ꢈꢌꢄꢏꢋꢁꢈꢆꢔꢁꢕꢃꢌ  
Formatting  
Format the information to be printed on the transfer media within your  
application. Try printing your data on a plain sheet of paper first to check  
placement.  
Input  
Cassette  
Letter/A4 or universal  
Upper input feeder  
Recom-  
mended  
Location  
Capacity  
Up to 50 sheets, depending on the thickness of the transfer  
media  
Type  
We recommend  
Conde Systems LaserMprints  
Print Mode  
Thick Stock  
ꢀꢁꢂꢃꢄꢅꢆꢇꢂꢅꢃꢇ ꢈꢄꢅꢉꢄꢅꢆꢇꢙꢈꢂꢅꢒꢚꢊꢈꢇꢌꢊꢃꢄꢂ  
1
2
In the printer driver (Paper tab, Paper Type option), select Thick Stock.  
Remove the media cassette from the printer (and remove any media in the  
cassette).  
3
Load the new media.  
-ꢏꢃꢄꢅꢆ&ꢈꢌꢄꢏꢙꢌꢈꢁꢄ.ꢃꢁꢏ  
Formatting  
Format the information to be printed on the transparencies within your  
application. Try printing your data on a plain sheet of paper first to check  
placement.  
Input  
Cassette  
Letter/A4 or universal  
Upper input feeder  
Recom-  
mended  
Location  
Capacity  
Up to 50 sheets, depending on the thickness of the  
transparencies  
»
Note: If you have problems feeding 50 sheets, try loading  
only 5 to 10 sheets at a time. Loading a large number of  
transparencies at a time may cause static buildup, thus  
causing feeding problems.  
 ꢚꢙꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢕꢑꢌꢊ$ꢅꢎꢇꢘꢌꢋꢅ1ꢄꢆꢇꢔꢅ  
ꢄꢆꢋꢊꢅ.ꢜꢋꢌꢊꢅ.ꢋ#ꢇꢔ  
Type  
Use any transparencies (also known as OHP film) that meet normal photo-  
copier standards and that can withstand the fusing temperature (392° F/  
200° C). We recommend  
Xerox 3R3117  
3M CG3700  
3M CG3710  
Use only transparency sizes letter and A4.  
2
Weight  
24–41.75 lb (90–157 g/m )  
Print Mode  
Notes  
Transparency  
Do not fan transparencies before printing.  
Be sure to feed the striped edge as the trailing edge, although the trans-  
parency vendor may recommend that the striped edge is first into the  
printer.  
Keep the media path clean. Transparencies are especially sensitive to a  
dirty media path. If there are shadows on either the top or the bottom of  
the sheets, refer to chapter 6, “Maintenance,” for instructions on how to  
clean the printer.  
Check your application documentation for other information about printing  
on transparencies.  
Remove transparencies from the output tray immediately to avoid static  
buildup.  
ꢀꢁꢂꢃꢄꢅꢆꢇꢂꢅꢃꢇ ꢈꢄꢅꢉꢄꢅꢆꢇꢙꢈꢂꢅꢒꢑꢂꢈꢊꢅꢖꢄꢊꢒ  
1
2
In the printer driver (Paper tab, Paper Type option), select Transparency.  
Remove the media cassette from the printer (and remove any media in the  
cassette).  
3
Load the new media.  
.ꢔꢌꢊꢄꢌꢊ$  
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ꢀꢁꢂꢃꢄꢅꢆꢃꢇꢁ ꢅꢄꢈꢂꢅ  
ꢉꢊꢄꢋꢁꢄꢌꢍꢁꢅꢎꢏꢁꢄ  
ꢀꢁꢂꢃꢄꢅꢆꢃꢇꢁ ꢅꢄꢈꢂꢅꢉꢊꢄꢋꢁꢄꢌꢍꢁꢅꢎꢏꢁꢄ  
Your printer supports full-color printing on several media sizes. Each media size has a  
certain imageable area, the maximum area on which the printer can print clearly and  
without distortion. This area is subject to both hardware limits (the physical media size  
and the margins required by the printer) and software constraints (the amount of  
memory available for the full-page frame buffer).  
»
»
Note: All media is fed in the portrait (short edge first) orientation.  
Note: The standard letter/A4 and universal cassettes are interchangeable between  
the upper and the lower input feeders.  
Media  
Media Size  
Inches  
Imageable Area*  
Input  
Source/  
Location**  
Millimeters  
Inches  
Millimeters  
A4  
8.2x11.7  
5.8x8.3  
6.9x9.8  
7.2x10.1  
4.1x9.5  
210.0x297.0  
148.0x210.0  
176.0x250.0  
182.0x257.0  
105.0x241.3  
7.87x11.30  
5.40x7.87  
6.50x9.45  
6.78x9.72  
3.74x9.11  
200.0x287.0  
138.0x200.0  
166.0x240.0  
172.0x247.0  
95.0x231.3  
L or U  
L or U  
L or U  
L or U  
A5  
B5 (ISO)  
B5 (JIS)  
Com 10  
L or U/  
Upper only  
DL Envelope  
4.3x8.7  
110.0x220.0  
3.93x8.27  
100.0x210.0  
L or U/  
Upper only  
Executive  
Folio  
7.3x10.5  
8.5x13.0  
8.0x13.0  
8.5x14.0  
8.5x11.0  
8.5x12.4  
5.5x8.5  
184.0x267.0  
215.9x330.2  
203.2x330.2  
215.9x355.6  
215.9x279.4  
215.9x315.0  
139.7x215.9  
203.2x254.0  
6.85x10.12  
8.02x12.61  
7.61x12.61  
8.11x13.61  
8.11x10.61  
8.11x12.00  
5.11x8.11  
7.60x9.61  
174.0x257.0  
205.9x320.2  
193.2x320.2  
205.9x345.6  
205.9x269.4  
205.9x305.0  
129.7x205.9  
193.0 x244.0  
L or U  
U
Foolscap  
Legal  
U
U
Letter  
L or U  
U
SP Folio  
Statement  
UK Quarto  
L or U  
L or U  
8.0x10.0  
* The imageable area is reduced by 2mm for the front side of a duplexed page.  
** L = Letter/A4 cassette  
U = Universal cassette  
ꢙꢚꢛꢜ  
ꢐꢀꢆꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢑꢅꢒꢁ ꢓꢔꢄ ꢁꢏꢅꢕ ꢁꢏꢖ ꢅꢗꢘꢃꢂꢁ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
ꢀꢁꢂꢃꢄꢅꢆꢃꢇꢁ ꢅꢄꢈꢂꢅ  
ꢉꢊꢄꢋꢁꢄꢌꢍꢁꢅꢎꢏꢁꢄ  
ꢀꢁꢂꢃꢄꢂꢅꢆꢄꢇ ꢈꢄꢂ  
ꢀꢁꢂꢃꢄꢅꢀꢂꢆꢇ  
»
Note: The nonguaranteed print areas are areas on which you can print, but image  
quality in these areas is less than perfect.  
ꢈꢆꢇꢉꢂꢊꢋꢆꢆꢇ  
ꢌꢉꢃꢆꢍꢅꢉꢎꢄ  
ꢏꢎꢄꢐꢃꢉꢄꢅꢂꢑꢒꢆꢊ ꢃꢆꢂ  
ꢀꢁꢂꢃꢄꢅꢆꢅꢂꢇ ꢈꢉꢊꢆ ꢅꢋ  
ꢓꢔꢕ!ꢝꢗꢊꢘ"ꢊꢚꢚꢛ  
ꢋꢉꢃ#ꢅꢊ$ꢂꢜꢆꢊꢎ%ꢊꢂꢊꢌꢁꢐꢒꢆ&ꢆꢇ  
$ꢂꢜꢆꢊꢓꢔꢓꢝꢖꢗꢊꢘ ꢊꢚꢚꢛ  
ꢏꢎꢄꢐꢃꢉꢄꢅꢂꢑꢒꢆꢊ  
ꢃꢆꢂꢊ  
ꢓꢔꢕꢕꢖꢗꢊꢘꢙꢊꢚꢚꢛ  
ꢀꢁꢂꢃꢂꢄꢅꢆꢆꢇ  
ꢃꢆꢂ  
ꢏꢎꢄꢜꢁꢂꢃꢂꢄꢅꢆꢆꢇ  
ꢃꢆꢂꢊ  
ꢓꢔꢓꢝꢖꢗꢊꢘ ꢊꢚꢚꢛ  
ꢏꢎꢄꢐꢃꢉꢄꢅꢂꢑꢒꢆꢊ ꢃꢆꢂ  
ꢓꢔꢕ!ꢝꢗꢊꢘ"ꢊꢚꢚꢛ  
ꢐꢏꢃꢈꢑꢃꢈꢋ  
ꢒꢓꢔꢕ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
ꢀꢁꢂꢃꢄꢅꢆꢃꢇꢁ ꢅꢄꢈꢂꢅ  
ꢉꢊꢄꢋꢁꢄꢌꢍꢁꢅꢎꢏꢁꢄ  
ꢀꢁꢂꢃꢃꢄꢅꢆꢇꢂ ꢈꢉꢅꢊꢋꢌꢍꢁꢃꢉꢅꢎꢏꢐ ꢈꢅꢆꢇꢂ ꢈꢉꢅꢎꢑꢋꢒꢃꢓꢍꢑꢅꢔꢍꢕꢐꢋꢉꢅꢎꢑꢋꢒꢃꢖꢋꢑꢍꢒ ꢐꢍꢃ  
ꢈꢆꢇꢉꢂꢊꢋꢆꢆꢇ  
ꢌꢉꢃꢆꢍꢅꢉꢎꢄ  
ꢏꢎꢄꢐꢃꢉꢄꢅꢂꢑꢒꢆꢊ ꢃꢆꢂ  
ꢓꢔꢕ!ꢝꢗꢊꢘ"ꢊꢚꢚꢛ  
ꢏꢎꢄꢜꢁꢂꢃꢂꢄꢅꢆꢆꢇꢊ ꢃꢆꢂ  
ꢓꢔꢕ!ꢝꢗꢊꢘ"ꢊꢚꢚꢛ  
ꢏꢎꢄꢐꢃꢉꢄꢅꢂꢑꢒꢆꢊ  
ꢃꢆꢂꢊ  
ꢀꢁꢂꢃꢂꢄꢅꢆꢆꢇ  
ꢃꢆꢂ  
ꢓꢔꢕꢕꢖꢗꢊꢘꢙꢊꢚꢚꢛ  
ꢏꢎꢄꢜꢁꢂꢃꢂꢄꢅꢆꢆꢇ  
ꢃꢆꢂꢊ  
ꢓꢔꢓꢝꢖꢗꢊꢘ ꢊꢚꢚꢛ  
ꢀꢁꢂꢃꢄꢅꢆꢅꢂꢇ ꢈꢉꢊꢆ ꢅ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢆꢈꢈꢉ  
ꢏꢎꢄꢐꢃꢉꢄꢅꢂꢑꢒꢆꢊ ꢃꢆꢂ  
ꢓꢔꢕ!ꢝꢗꢊꢘ"ꢊꢚꢚꢛ  
ꢙꢚꢛꢜ  
ꢐꢀꢆꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢑꢅꢒꢁ ꢓꢔꢄ ꢁꢏꢅꢕ ꢁꢏꢖ ꢅꢗꢘꢃꢂꢁ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
ꢀꢁꢂꢃꢄꢅꢆꢃꢇꢁ ꢅꢄꢈꢂꢅ  
ꢉꢊꢄꢋꢁꢄꢌꢍꢁꢅꢎꢏꢁꢄ  
ꢀꢁꢂꢃꢄꢅꢆꢃꢇ  
ꢀꢁꢂꢃꢄꢅꢂꢆꢇ ꢈꢉꢊꢋꢄꢉꢇ  
ꢌꢍꢎꢏꢐꢑꢊꢒꢓꢊꢔꢔꢕ  
ꢀꢁꢂꢃꢄꢅꢂꢆꢇ ꢈꢉꢊꢋꢄꢉꢇ  
ꢌꢍꢎꢎ#ꢑꢊꢒ%ꢊꢔꢔꢕ  
ꢊꢀꢁꢂꢃꢄꢅꢂꢆꢇ ꢈꢉꢊꢋꢄꢉꢇ  
ꢌꢍꢎꢏꢐꢑꢊꢒꢓꢊꢔꢔꢕ  
ꢀꢁꢂ$ꢗꢇꢄꢇꢂꢆꢉꢉꢘꢊꢙꢄꢅꢂꢆꢊꢋꢄꢉꢇ  
 ꢖꢗꢇꢄꢇꢂꢆꢉꢉꢘꢊꢙꢄꢅꢂꢆꢊꢋꢄꢉꢇ  
ꢆꢁꢂꢉꢊꢄ  
ꢅꢊꢋꢇ  
ꢀꢁꢂꢃꢀꢄ  
ꢅꢆꢂꢇ  
ꢀꢁꢂꢃꢄꢅꢂꢆꢇ ꢈꢉꢊꢋꢄꢉꢇ  
ꢌꢍꢎꢎ#ꢑꢊꢒ%ꢊꢔꢔꢕ  
!ꢎꢌꢜꢊ"ꢍꢝꢐꢏꢑꢊꢒꢝ#ꢊꢔꢔꢕ  
ꢚꢛꢜꢊꢎꢍꢓꢐꢝꢑꢊꢒ ꢌꢊꢔꢔ  
!ꢎꢌꢜꢊ"ꢍꢝꢐꢏꢑꢊꢒꢝ#ꢊꢔꢔꢕ  
ꢚꢛꢜꢊꢎꢍꢓꢐꢝꢑꢊꢒ ꢌꢊꢔꢔꢕ  
»
Note: Media feed direction determined by your application.  
ꢐꢏꢃꢈꢑꢃꢈꢋ  
ꢒꢓꢔꢕ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
ꢏꢄꢂꢔꢌꢊ$ꢅꢎꢇꢘꢌꢋ  
ꢌꢅꢁꢆꢔꢌꢈꢅꢃꢄꢏꢆ  
Margins are set through your application. Some applications allow you to set custom  
page sizes and margins while others have only standard page sizes and margins from  
which to choose. If you choose a standard format, you may lose part of your image  
(due to imageable area constraints). If you can custom-size your page, use those  
sizes given for the imageable area for optimum results.  
ꢛꢘꢌꢅꢁꢆꢖꢎꢃꢅꢄꢘꢁꢄꢂ  
If for any reason, you need to change the image alignment, adjust the margins or page  
size through your application.  
ꢔꢁꢕꢃꢌꢆꢀꢃ2ꢁꢆꢊꢁꢈꢏꢍꢏꢆꢐꢌꢏꢏꢁꢂꢂꢁꢆꢀꢃ2ꢁ  
Ensure that the media size matches the cassette size (for example, letter/A4 media  
must be loaded only when the cassette is set to letter/A4 size). Since the cassette  
sends a media size signal to the printer controller, using a wrong size media could  
cause a media jam, incorrect positioning of the image, or a clipped image.  
'ꢄꢂꢔꢌꢊꢓꢅꢏꢇꢘꢌꢋ  
How you store paper and other media can make a big difference in print quality and  
printer operation. Improperly stored media increases the chance of jams during print-  
ing and can drastically affect the appearance of your work. Keep media in good condi-  
tion by storing it  
In its wrapper  
On a flat surface  
In a closed cabinet  
In a cool, dry area  
 ꢚꢙ-  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
               
ꢀꢁꢂꢃꢄꢅꢆꢇꢃ ꢈꢅ  
ꢉꢊꢈꢋꢈꢂꢌꢄ ꢁ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢃ ꢈꢅꢉꢊꢈꢋꢈꢂꢌꢄ ꢁ  
Characters and images are created in your laser printer through a process that applies  
toner (made of carbon particles) to the page in the printer’s fusing unit. When an  
image is formed, a positive electrical charge is applied to transfer the image to the  
page. The toner cartridge contains the toner and the photosensitive drum (which func-  
tions like photographic film) needed to operate the laser printer.  
ꢀꢁꢂꢃꢄꢅꢆꢇꢄ ꢄꢈꢉꢊꢃꢅꢋꢈꢌꢃ  
A toner cartridge contains enough toner to print the following number of letter/A4-  
size pages:  
Color  
Black  
Rated life @ normal 5% page* coverage  
10,000 pages  
Yellow  
Magenta  
Cyan  
6,000 pages  
6,000 pages  
6,000 pages  
When toner runs low in a cartridge, x toner Empty displays in the message win-  
dow. It’s your option whether to continue printing; usually, parts of the page print  
lighter.  
* A plane is a single pass of the OPC belt (one toner color). For example, a one-color,  
single-sided (simplex) print job makes one pass (one plane), and a two-color print job  
makes two passes (two planes). A single-sided color page (also called a face) consists of  
four passes (or planes) of the OPC belt, since most color print jobs use all four toner col-  
ors. A two-sided (also known as duplex or two-faced) color page may consist of up to  
eight passes of the OPC belt, since most color print jobs use all four toner colors.  
Consumable life is expressed in simplex pages (1 face). A duplex page (2 faces) is equiv-  
alent to two simplex pages.  
ꢍꢈꢂꢃꢋꢂꢃꢄ  
ꢎꢏꢐꢑ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
ꢀꢁꢂꢃꢄꢅꢆꢇꢃ ꢈꢅ  
ꢉꢊꢈꢋꢈꢂꢌꢄ ꢁ  
ꢀꢁꢂꢃꢄꢅꢆꢄꢇ ꢈꢉꢄꢃꢊ ꢋꢌꢊꢂꢊꢆꢅꢇꢃ ꢍꢆꢎꢃ  
Sometimes, you can increase the life of the toner cartridge by taking it out of the  
printer and redistributing the toner—hold the cartridge with both hands and then gen-  
tly rock it from side-to-side (as you do for a new cartridge) five or six times horizontally.  
Caution: Do not hold the toner cartridge vertically.  
If the x toner Empty message remains in the message window, you must replace  
the toner cartridge.  
The printer stops 330 pages after detecting that toner in a cartridge is low. x toner  
Emptydisplays in the message window.  
ꢀꢁꢂꢃꢄꢄꢁꢅꢆꢇ ꢈꢁꢉꢆꢊꢋꢉꢌꢉꢃꢅꢍꢁꢎ  
Refilled toner cartridges may produce variations in toner quality and reliability and  
may reduce the print quality of your documents. In addition, toner leaks affect your  
warranty.  
ꢏꢉꢅꢁꢉꢃꢈꢍꢆꢇ ꢈꢁꢉꢆꢊꢋꢉꢌꢉꢃꢅꢍꢁꢎ  
Choosing the right consumables for your QMS magicolor 2 DeskLaser not only  
increases its reliability and performance, but also minimizes the risk of damage. Only  
QMS toner cartridges are designed to meet the exact specifications of your QMS  
printer, guaranteeing maximum performance, efficiency, and long life.  
In the US, call 1 (800) 523-2696 for information on ordering toner cartridges and other  
consumables. In other countries, see appendix A, “QMS Customer Support,” for the  
telephone number of the QMS office nearest you.  
ꢇ ꢈꢁꢉꢆꢊꢋꢉꢌꢉꢃꢅꢍꢁꢆꢐꢌ ꢉꢋꢍꢁ  
Keep toner cartridges in their packaging until you’re ready to install them.  
Store toner cartridges in a cool, dry location away from sunlight (due to heat). The  
maximum storage temperature is 95° F (35° C) and the maximum storage humid-  
ity is 80% without condensation.  
Keep toner cartridges level during storage. Do not stand or store cartridge on their  
ends, hold them vertically, or turn upside down; the toner inside the cartridges  
may become caked or unequally distributed.  
ꢗꢘꢐꢙ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅꢑ ꢁꢒꢓꢊꢁ ꢈꢅꢀꢁ ꢈꢔꢁꢅꢕꢖꢂꢌ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
6ꢇ#ꢜꢋꢈꢌꢊ$ꢅꢋꢅꢛꢂꢊꢇꢔꢅ  
%ꢋꢔꢄꢔꢌꢘ$ꢇ  
Keep toner cartridges away from salty air environments and corrosive gases such  
as aerosols.  
Keep toner cartridges away from disk drives and floppy disks. The magnets in the  
cartridge can damage stored data.  
.ꢇꢒꢐꢋꢈꢌꢊꢓꢅꢋꢅꢍꢂꢊꢇꢔꢅꢕꢋꢔꢄꢔꢌꢘꢓꢇ  
Your printer uses four toner cartridges: black, yellow, magenta, and cyan.  
1
2
Open the printer’s front cover.  
Remove and discard the empty toner cartridge.  
Caution: Put the old toner cartridge in a trash receptacle. Do not dispose of it by  
burning.  
3
4
Remove the toner cartridge from its  
shipping carton.  
Distribute the toner in the cartridge.  
Holding a cartridge with both hands,  
gently rock it five or six times horizon-  
tally.  
ꢋꢆꢚ  
Caution: Do not hold the toner  
cartridge vertically.  
Pull the tab to remove the tape.  
.ꢔꢌꢊꢄꢌꢊ$  
 ꢚꢐꢙ  
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6ꢇ#ꢜꢋꢈꢌꢊ$ꢅꢋꢅꢛꢂꢊꢇꢔꢅ  
%ꢋꢔꢄꢔꢌꢘ$ꢇ  
5
Remove the protective cover.  
Caution: Each toner cartridge has a colored label that corresponds to a colored  
label to the right of the cartridge slots. Always install the toner cartridge in the slot  
with a label of the same color. If a toner cartridge doesn’t slide in easily, don’t  
force it.  
6
Install the toner cartridge.  
Align the toner cartridge with the car-  
tridge guides, and gently push the car-  
tridge into the printer until you begin to  
feel resistance. Then pull the cartridge  
back about 1/4 inch.  
Caution: Do not push the toner  
cartridge in until you hear a click. If you  
hear a click, you’ve locked in into place  
against the OPC belt cartridge and your  
prints may be smudged.  
»
Note: While the cartridges may appear  
not to be fully inserted, gently closing  
the front cover will guide them to their  
proper operating position.  
#ꢇꢂꢇꢔꢘꢊꢈ  
 ꢅ&ꢘꢂꢌ  
 ꢚꢐꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
.ꢔꢌꢊꢄꢌꢊ$ꢅꢂꢊꢅ7ꢂꢄꢆꢅ  
ꢏꢌꢘꢇꢑꢅ8 ꢃ#ꢜꢇ9ꢅ  
.ꢔꢌꢊꢄꢌꢊ$:  
7
8
Close the printer’s front cover.  
Check the status message in the message window.  
If it reads x toner Empty, use the Service/Clear care menu to remove it.  
"ꢔꢌꢊꢄꢌꢊꢓꢅꢂꢊꢅ/ꢂꢄꢆꢅ'ꢌꢘꢇꢎꢅ0 ꢃꢒꢐꢇ1ꢅ  
"ꢔꢌꢊꢄꢌꢊꢓ2  
ꢑꢈꢁꢍꢆꢇꢁꢈꢒꢓꢔꢇꢃꢕꢇꢉꢅꢑꢕꢖꢉꢈꢗꢂꢃꢄ  
While the basic QMS magicolor 2 DeskLaser does not have a duplexing option, you  
can duplex print manually: Print on one side of the paper, remove any curl from the  
printed sheet(s), reinsert the printed sheet(s) into the media cassette (blank side up  
and the top of the page toward the back of the printer), and then print the second side.  
»
Note: Paper jams may occur if the printed sheet(s) reinserted in the media cassette  
are not entirely flat.  
ꢑꢕꢖꢉꢈꢗꢅꢔꢐꢘꢈꢉꢓꢙꢕꢏꢐꢅꢑꢕꢖꢉꢈꢗꢂꢃꢄ  
Duplex printing can be done automatically with the duplex model printer. There is no  
need to manually reinsert the paper.  
Duplexing is supported for standard media up to 28 lb bond (105 g/m2). The duplexing  
options are Flip on Long Edge (prints flipped horizontally as in a loose-leaf notebook)  
or Flip on Short Edge (prints flipped vertically as on a clipboard), and are only avail-  
able when Standard is the Paper Type.  
In the printer driver (Paper tab, Duplex Options), select Flip on Long Edge or Flip on  
Short Edge.  
»
Note: Consumable life is expressed in simplex pages (1 face). A duplex page (2 faces)  
is equivalent to two simplex pages.  
.ꢔꢌꢊꢄꢌꢊ$  
 ꢚꢐ  
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%ꢂꢊꢄꢌꢊꢃꢂꢃꢑꢅ.ꢔꢌꢊꢄꢌꢊ$  
ꢕꢂꢊꢄꢌꢊꢃꢂꢃꢎꢅ"ꢔꢌꢊꢄꢌꢊꢓ  
ꢔꢈꢘꢂꢇꢅꢊꢚꢖꢈꢁ  
Caution: Although the QMS magicolor 2 DeskLaser was designed for occasional  
printing on a wide range of media types, it is not intended to print exclusively on a  
single media type except plain paper. Continuous printing on media other than plain  
paper (such as envelopes, glossy stock, labels, thick stock, transfer media, or  
transparencies) may adversely affect print quality or reduce engine life.  
ꢛꢒꢂꢃꢏꢅꢜꢕꢃꢁ  
After 200 1-sided pages (or 100 2-sided pages) of a continuous print run of plain  
paper, the magicolor 2 DeskLaser automatically pauses for 3 minutes to cool down the  
engine. This occurs for monochrome or color printing.  
After this initial cooldown pause, the printer automatically resumes its printing. From  
that point forward while doing continuous printing, the 3-minute cooldown pause  
occurs every 50 pages until the continuous printing stops.  
After an extended idle period, this 50-page interval automatically resets to 200 pages.  
This process is provided to maintain the rated duty cycle of the printer and to ensure  
reliable printer operation with optimum output quality.  
 ꢚꢐ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢋꢊꢈꢇꢜꢜꢌꢊ$ꢅꢋꢅ.ꢔꢌꢊꢄꢅ  
;ꢂꢁ  
ꢕꢋꢊꢈꢇꢐꢐꢌꢊꢓꢅꢋꢅ"ꢔꢌꢊꢄꢅ3ꢂꢁ  
ꢐꢌꢄ.ꢁꢎꢎꢃꢄꢅꢆꢋꢈꢑꢘꢆꢂꢇꢁꢆꢐꢑꢄꢂꢈꢑꢎꢆ ꢌꢄꢁꢎ  
To cancel all pages currently received by the printer, press the Cancel key on the  
printer control panel.  
ꢐꢌꢄ.ꢁꢎꢎꢃꢄꢅꢆꢋꢈꢑꢘꢆꢂꢇꢁꢆꢐꢑꢘꢙꢍꢂꢁꢈ  
To cancel all pages of the print job not yet received by the printer, cancel the job at  
your computer.  
Caution: When printing over the Ethernet interface, do not cancel a print job in the  
QMS Print Monitor for Windows 95/98 while the job is paused.  
Cancelling a multipage print job through the print queue or the application Status Mon-  
itor dialog box will also cancel the next print job.  
»
Note: Since all pages of a multipage print job may not have been received by the  
printer at the time you’re trying to cancel the job, you may have to cancel the job both  
at the printer and at your computer.  
If you cancel a job and it has not completely spooled, pressing the Cancel key may  
also cancel the next job in the queue.  
.ꢔꢌꢊꢄꢌꢊ$  
 ꢚꢐ'  
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ꢑꢒꢓꢔꢊꢒꢗꢃꢕꢉꢓꢆꢗ  
ꢁꢂꢍ%ꢏꢈꢔꢍꢗꢏꢙꢜꢃꢐꢄꢍ1ꢍ1ꢍ1  
“Message Window” on page 4-2  
“Control Panel Indicators” on page 4-3  
“Control Panel Keys” on page 4-4  
“Printer Configuration” on page 4-5  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
ꢝꢊꢄꢔꢂꢘꢃꢈꢄꢌꢂꢊ  
ꢁꢂꢃꢄꢅꢆꢇ ꢃꢈꢅꢂ  
The control panel, located on the front of the printer, allows you to direct the printer’s  
operation. In addition, it displays the current status of the printer, including any condi-  
tion that needs your attention.  
 ꢊ-2ꢇꢃꢅꢈ3ꢊ"+ꢊ  
ꢎꢑꢆꢉꢆꢎꢂꢈꢉꢍ&ꢇꢃꢅꢈ3ꢊ  
(ꢈꢍꢍꢆ0ꢈꢊꢐꢃꢅꢏꢄꢐꢊ  
ꢏꢃꢍꢁꢇꢆꢌꢍꢊꢍꢂꢆꢂꢓꢍꢊ  
ꢆꢅꢏꢊꢎꢄꢅꢒꢃ0ꢓꢉꢆꢂꢃꢄꢅꢊ  
ꢃꢅꢒꢄꢉ(ꢆꢂꢃꢄꢅꢔ  
'ꢊꢃꢅꢏꢃꢎꢆꢂꢄꢉꢍꢊ  
ꢁꢉꢄꢙꢃꢏꢈꢊꢁꢉꢃꢅꢂꢈꢉꢊ  
ꢍꢂꢆꢂꢓꢍꢊ  
ꢃꢅꢒꢄꢉ(ꢆꢂꢃꢄꢅꢔ  
-ꢊ4ꢈꢌꢍꢊꢆꢎꢎꢈꢍꢍꢊ  
ꢒꢉꢈ5ꢓꢈꢅꢂꢇꢌꢊꢓꢍꢈꢏꢊ  
'ꢊ4ꢈꢌꢍꢊꢆꢉꢈꢊꢓꢍꢈꢏ  
ꢁꢉꢃꢅꢂꢈꢉꢊꢒꢓꢅꢎꢂꢃꢄꢅꢍꢔ  
ꢃꢅꢊꢁꢉꢃꢅꢂꢈꢉꢊ  
ꢎꢄꢅꢒꢃ0ꢓꢉꢆꢂꢃꢄꢅꢔ  
»
Note: Media and Copy keys have no function on DeskLaser and DeskLaser duplex  
models.  
 ꢐꢔꢔꢙꢌꢐꢍꢊꢈꢂꢆꢅꢎ  
The message window has two functions:  
It displays status and error information. See chapter 8, “Troubleshooting,” for an  
annotated list of status and error messages.  
It displays configuration options. Configuration is discussed later in this chapter.  
!ꢚꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢂꢊꢄꢔꢂꢜꢅ.ꢋꢊꢇꢜꢅ  
ꢝꢊꢘꢌꢈꢋꢄꢂꢔꢑ  
ꢛꢊꢖꢖꢈꢗꢊꢋ8ꢈꢔꢗꢑꢈꢗꢊ  
Messages and configuration options can be displayed in six languages. See “Setting  
the Message Window Language” on page 4-9 for more information.  
ꢗꢅꢂꢃꢄꢅꢘꢍꢑꢙꢂꢐꢘꢍꢁꢂꢆꢈ ꢙꢃꢅꢄꢔ  
Four indicators display printer status information.  
Indicator  
Off  
The printer is not ready The printer has finished The printer is warming  
to print. warming up and is ready up, or the printer is in  
to print. Energy Saver mode.  
On  
Blinking  
The printer is off line and The printer is on line and  
not ready to accept data. ready to accept data.  
No problem.  
The printer requires  
operator attention  
(usually accompanied by  
a status message in the  
message window).  
The printer is not  
receiving data.  
The printer is receiving  
data through one or  
more of its simultaneous  
interfaces (usually  
accompanied by a status  
message in the  
message window).  
%ꢂꢊꢄꢔꢂꢜꢅ.ꢋꢊꢇꢜ  
!ꢚ  
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%ꢂꢊꢄꢔꢂꢜꢅ.ꢋꢊꢇꢜꢅ<ꢇ"ꢑ  
ꢗꢅꢂꢃꢄꢅꢘꢍꢑꢙꢂꢐꢘꢍ2ꢐ3ꢔ  
ꢜꢄꢎꢃꢄꢁꢆꢌꢄꢕꢆꢐꢌꢄ.ꢁꢎꢆ3ꢁꢚꢏ  
These keys access frequently used printer functions. (Media and Copy keys have no  
function on DeskLaser and DeskLaser duplex models.)  
Key  
Function  
The Online key switches the printer between on-line and off-line status.  
When off line, the printer continues printing until it has finished all jobs  
received, but it doesn’t accept any new data. Although jobs continue to  
compile and print using the data already received, a job may be interrupted,  
causing it to wait for more incoming data before printing resumes. Press the  
Online key once to put the printer back on line and ready to accept new print  
jobs.  
If the printer is on line, press the Cancel key to cancel the page currently  
printing. To cancel the entire print job, use the printer driver.  
If the printer is off line and you’re in the configuration menu, press the Cancel  
key to exit from the configuration menu without saving any selections.  
!ꢚ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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.ꢔꢌꢊꢄꢇꢔꢅ  
%ꢂꢊ(ꢌ$ꢃꢔꢋꢄꢌꢂꢊ  
ꢔꢁꢄꢍ4ꢆꢀꢁꢎꢁ.ꢂ4ꢆ ꢈꢁꢊꢃꢑꢍꢏ4ꢆꢌꢄꢕꢆꢗꢁ5ꢂꢆ3ꢁꢚꢏ  
The Menu, Select, Previous, and Next keys are used in printer configuration. Before  
using any of these keys, press the Online key to take the printer off line.  
Key  
Function  
The Menu key provides access to the printer’s configuration menu. First  
press the Online key to take the printer off line, and then press the Menu key  
to enter the configuration menu.  
When you’re changing the printer configuration, press the Menu key to  
cancel a change (before pressing the Select keys).  
Press the Select key to access a menu or to choose a displayed menu  
option.  
Press the Previous key to return to the previous selection or option for the  
current menu. When changing character information, use this key to return to  
the previous choice for the current input character.  
Press the Next key to advance to the next selection or option in the current  
menu. When changing character information, use this key to advance to the  
next choice for the current input character.  
ꢑꢄꢈꢂꢃꢐꢄꢍꢗꢅꢂ-ꢈꢌꢇꢄꢙꢃꢈꢅꢂ  
You can configure the printer in the following ways:  
Through the Windows 95/98 or Windows NT 4.0 printer driver—Most of the  
configuration is done in this way. See chapter 2, “Working with the Printer Drivers.”  
Through the printer control panel—Several options are available. The rest of  
this section explains how to use the configuration menu.  
%ꢂꢊꢄꢔꢂꢜꢅ.ꢋꢊꢇꢜ  
!ꢚ'  
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.ꢔꢌꢊꢄꢇꢔꢅ  
%ꢂꢊ(ꢌ$ꢃꢔꢋꢄꢌꢂꢊ  
&ꢇꢁꢆꢐꢑꢄꢋꢃꢅꢍꢈꢌꢂꢃꢑꢄꢆꢔꢁꢄꢍ  
ꢓꢔꢘꢌꢌꢈꢆꢝꢘꢈꢕꢘ ꢚꢈ2ꢘꢙꢈ  
*
ꢆꢇꢈꢜꢇ9ꢘꢈꢆꢝꢔꢇꢚ/ꢝꢈꢆꢝꢘꢈ  
ꢜꢘ ꢚꢌ$  
Idle  
1 hr  
2 hr  
Energy saver  
Off  
15 min  
30 min  
45 min  
*
English  
German  
French  
Italian  
Language  
Spanish  
Dutch  
*
Internet address  
000.000.000.000  
000.000.000.000  
*
Subnet mask  
*
000.000.000.000  
Clear care  
Router  
*
Service  
Pages # xxxx  
*
Board test  
Perform test  
*
Test page  
Print test page  
*
Ethernet  
HW:080086 xxxxxx  
HW address  
HW address  
!ꢚ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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.ꢔꢌꢊꢄꢇꢔꢅ  
%ꢂꢊ(ꢌ$ꢃꢔꢋꢄꢌꢂꢊ  
ꢖ..ꢁꢏꢏꢃꢄꢅꢆꢂꢇꢁꢆꢐꢑꢄꢋꢃꢅꢍꢈꢌꢂꢃꢑꢄꢆꢔꢁꢄꢍ  
To access the configuration menu, make sure the printer is idle (Idledisplays in the  
message window), then press the Online key to take the printer off line (the Online  
indicator is not lighted), and finally press the Menu key.  
For example, the following table shows how to use control panel keys to access the  
printer configuration menu. Press the control panel keys in the order shown. The  
printer responds by displaying a status message or configuration menu in the mes-  
sage window.  
Press this to...  
key  
The message window  
reads...  
Online/  
Offline  
Turn off the Online indicator and ready the printer for Idle  
configuration.  
Menu  
Access the configuration menu.  
Energy saver  
»
Note: The printer must be off line and idle before you can access the configuration  
menu.  
ꢀꢁꢎꢁ.ꢂꢃꢄꢅꢆꢐꢑꢄꢋꢃꢅꢍꢈꢌꢂꢃꢑꢄꢆꢔꢁꢄꢍꢆꢜꢙꢂꢃꢑꢄꢏ  
Once you access the configuration menu, you use the control panel keys to move  
through the menu. Use the following keys:  
Press this key...  
Menu  
to...  
Advance through the available menus: Energy saver, Language,  
Internet address, Subnet mask, Router, and Eth. HW address  
(Ethernet Hardware address). (Service, Board Test, and Test Page  
have different functions. They are explained in chapter 8,  
Troubleshooting.”)  
Select  
Save an option.  
For example, the instructions below show how to change the Energy Saver time inter-  
val from 1 hour to 15 minutes.  
Press this  
key...  
to...  
The message window  
reads...  
Online/  
Offline  
Turn off the Online indicator and ready the printer Idle  
for configuration.  
%ꢂꢊꢄꢔꢂꢜꢅ.ꢋꢊꢇꢜ  
!ꢚ0  
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.ꢔꢌꢊꢄꢇꢔꢅ  
%ꢂꢊ(ꢌ$ꢃꢔꢋꢄꢌꢂꢊ  
Menu  
Access the Energy saver menu.  
Energy saver  
1 hr  
Select  
Access the Energy saver menu options.  
Next  
Advance through the Energy saver menu options 2 hr  
(3 times)  
to 15 min.  
Off  
15 min  
Select  
Select and save 15 min.  
Selected*  
Energy saver  
*Selected displays for 1.5 seconds before the message window again reads Energy  
saver.  
ꢀꢁꢂꢂꢃꢄꢅꢆ*ꢄꢁꢈꢅꢚꢆꢐꢑꢄꢏꢁꢈꢊꢌꢂꢃꢑꢄ  
The QMS magicolor 2 DeskLaser is Energy Star compliant. The Energy Saver menu  
allows you to specify whether the printer changes to a low-power state (the engine  
remains on, but the fuser turns off) after the printer is inactive for a specified length  
of time. When a print job is received, the printer returns to normal power within 70  
seconds.  
Menu  
Energy saver  
Choices  
Default  
Off, 15 min, 30 min, 45 min, 1 hr, 2 hr  
1 hr  
!ꢚ-  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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.ꢔꢌꢊꢄꢇꢔꢅ  
%ꢂꢊ(ꢌ$ꢃꢔꢋꢄꢌꢂꢊ  
ꢀꢁꢂꢂꢃꢄꢅꢆꢂꢇꢁꢆꢔꢁꢏꢏꢌꢅꢁꢆ ꢃꢄꢕꢑ!ꢆ/ꢌꢄꢅꢍꢌꢅꢁ  
Status and error messages as well as configuration menus and options can be dis-  
played in the message window in one of six languages.  
Menu  
Language  
Choices  
Default  
Dutch, English, French, German, Italian, Spanish  
English  
ꢀꢁꢂꢂꢃꢄꢅꢆꢂꢇꢁꢆꢛꢄꢂꢁꢈꢄꢁꢂꢆꢖꢕꢕꢈꢁꢏꢏ  
The Internet Address menu allows you to set the printer’s network (Internet) address.  
The address is in the format xxx.xxx.xxx.xxx.  
Menu  
Internet address  
Choices  
Default  
Notes  
Each xxx.xxx.xxx.xxx triplet can have a value of 001–254.  
000.000.000.000  
If you’re using the Ethernet interface, this address must be set, and it  
must be unique.  
Once you save your changes to this menu, the printer automatically  
reboots.  
The address must consist only of numbers and periods. Selecting a let-  
ter or another symbol results in an error message.  
Any xxx value between 1 and 9 must begin with 00 (for example, 1 is  
entered as 001, and 9 is entered as 009).  
Any xxx value between 10 and 99 must begin with 0 (for example, 10 is  
entered as 010, and 99 is entered as 099).  
%ꢂꢊꢄꢔꢂꢜꢅ.ꢋꢊꢇꢜ  
!ꢚ+  
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.ꢔꢌꢊꢄꢇꢔꢅ  
%ꢂꢊ(ꢌ$ꢃꢔꢋꢄꢌꢂꢊ  
ꢀꢁꢂꢂꢃꢄꢅꢆꢂꢇꢁꢆꢀꢍꢓꢄꢁꢂꢆꢔꢌꢏ1  
The Subnet Mask menu allows you to set the printer’s subnet mask. The address is in  
the format xxx.xxx.xxx.xxx.  
Menu  
Subnet mask  
Choices  
Default  
Notes  
Each xxx.xxx.xxx.xxx triplet can have a value of 001–254.  
000.000.000.000  
If subnets are not used with your network, the subnet mask should  
remain 000.000.000.000. (Check with your network administrator.) This  
allows the interface to provide automatic sensing of gateways. If you  
identify a subnet mask, this automatic sensing is disabled.  
Once you save your changes to this menu, the printer automatically  
reboots.  
The address must consist only of numbers and periods. Selecting a let-  
ter or another symbol results in an error message.  
Any xxx value between 1 and 9 must begin with 00 (for example, 1 is  
entered as 001, and 9 is entered as 009).  
Any xxx value between 10 and 99 must begin with 0 (for example, 10 is  
entered as 010, and 99 is entered as 099).  
!ꢚꢙ2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
.ꢔꢌꢊꢄꢇꢔꢅ  
%ꢂꢊ(ꢌ$ꢃꢔꢋꢄꢌꢂꢊ  
ꢀꢁꢂꢂꢃꢄꢅꢆꢂꢇꢁꢆ,ꢑꢍꢂꢁꢈꢆꢖꢕꢕꢈꢁꢏꢏ  
The Router menu allows you to set the Internet address of a router. The address is in  
the format xxx.xxx.xxx.xxx.  
Menu  
Router  
Choices  
Default  
Notes  
Each xxx.xxx.xxx.xxx triplet can have a value of 001–254.  
000.000.000.000  
If gateways are not used with your network, the router address should  
remain 000.000.000.000. (Check with your network administrator.)  
Once you save your changes to this menu, the printer automatically  
reboots.  
The address must consist only of numbers and periods. Selecting a let-  
ter or another symbol results in an error message.  
Any xxx value between 1 and 9 must begin with 00 (for example, 1 is  
entered as 001, and 9 is entered as 009).  
Any xxx value between 10 and 99 must begin with 0 (for example, 10 is  
entered as 010, and 99 is entered as 099).  
-ꢏꢃꢄꢅꢆꢂꢇꢁꢆꢀꢁꢈꢊꢃ.ꢁꢆꢔꢁꢄꢍ  
The Service menu allows you to identify the number of faces that have been printed  
(see chapter 8, “Troubleshooting,”) and to clear service messages (see chapter 6,  
“Maintenance”).  
-ꢏꢃꢄꢅꢆꢂꢇꢁꢆ6ꢑꢌꢈꢕꢆ&ꢁꢏꢂꢆꢔꢁꢄꢍ  
The Board Test menu allows you to test the printer’s flash, Ethernet, ASICS, and  
DRAM. For complete information, see chapter 8, “Troubleshooting.”  
-ꢏꢃꢄꢅꢆꢂꢇꢁꢆ&ꢁꢏꢂꢆ ꢌꢅꢁꢆꢔꢁꢄꢍ  
The Test Page menu allows you to verify that the printer is able to print. For complete  
information, see chapter 8, “Troubleshooting.”  
%ꢂꢊꢄꢔꢂꢜꢅ.ꢋꢊꢇꢜ  
!ꢚꢙꢙ  
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.ꢔꢌꢊꢄꢇꢔꢅ  
%ꢂꢊ(ꢌ$ꢃꢔꢋꢄꢌꢂꢊ  
ꢀꢁꢂꢂꢃꢄꢅꢆꢂꢇꢁꢆ*ꢂꢇꢁꢈꢄꢁꢂꢆ7 ꢆ87ꢌꢈꢕ!ꢌꢈꢁ9ꢆꢖꢕꢕꢈꢁꢏꢏ  
The Ethernet HW Address menu allows you to override the printer’s factory-default  
Ethernet hardware address.  
Menu  
Ethernet HW address  
Choices  
Default  
000000–EFFFFF  
The printer’s serial number in the form  
HW:080086 xxxxxx  
Notes  
Once you save your changes to this menu, the printer automatically  
reboots.  
Caution: During normal printer operation, you should never have to  
use this option. It is available only in the rare event that the printer’s  
Ethernet hardware address is lost.  
!ꢚꢙꢐ  
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ꢏꢃ ꢁꢂꢎꢃꢋꢓꢔꢂ ꢄꢁꢒ  
“Additional Media Cassettes” on page 5-3  
“Lower Input Feeder” on page 5-3  
“Single In-Line Memory Modules” on page 5-7  
“Updating System Software” on page 5-11  
“Updating the Printer Drivers” on page 5-12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
ꢀꢁꢂꢃꢄꢅꢆꢇꢂ ꢄꢁ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢂ ꢄꢁ  
The following options are available for your printer. Contact your local vendor for pur-  
chase information.  
Media Cassettes  
250-sheet letter/A4 standard media cassette  
250-sheet universal cassette (for all supported media sizes)  
Includes a 250-sheet standard media cassette.  
Lower Feeder  
Memory  
»
Note: The lower input feeder is optional on the DeskLaser model  
without the duplexer.  
8, 16, 32 MB DRAM SIMMs  
See FAQ 7191 for a list of each approved SIMM, its manufacturers and  
part numbers, and the QMS products on which it can be used. You can  
access QMS FAQs through the Internet at http://www.qms.com/support/  
System Software  
Printer Drivers  
Updated system software with the latest printer enhancements.  
Updated printer drivers that support the latest printer enhancements.  
ꢖꢗꢌ  
ꢈꢉꢊꢋꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢌꢋꢍꢎꢏꢐꢑꢒꢏꢎꢃꢋꢓꢏꢎꢃꢔꢏꢋꢕꢆ ꢅꢎ  
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ꢀꢘꢘꢌꢄꢌꢂꢊꢋꢜꢅꢎꢇꢘꢌꢋꢅ  
%ꢋꢑꢑꢇꢄꢄꢇꢑ  
)ꢆꢆꢈꢃꢈꢅꢂꢙꢘꢍ ꢐꢆꢈꢙꢍꢗꢙꢔꢔꢐꢃꢃꢐꢔ  
The standard printer configuration provides a 250-sheet letter/A4 standard cassette.  
Additional media cassettes provide two main benefits:  
Additional supported media sizes (universal cassette)  
Expanded flexibility to switch media size, color and type without having to unload  
and load media. Keep replacement cassettes close by, and you can easily change  
media by slipping one cassette out and another in.  
Increased media-feed capacity (requires installation of an optional lower feeder).  
4ꢅꢎꢐꢄꢍꢁꢂꢜꢇꢃꢍ5ꢐꢐꢆꢐꢄꢍ  
The lower input feeder increases your printer’s media feed capacity by 250 sheets for  
a total of 500 sheets. In addition, the extra standard media cassette allows you to  
change easily between different sizes (up to legal), colors, and types of media. The  
lower input feeder is positioned under the printer, so no extra space is necessary.  
If you have the QMS magicolor 2 CXE or GXE without a duplexer, follow the  
instructions below to install the optional lower input feeder.  
If you have a QMS magicolor 2 EXD, the lower input feeder is already installed.  
 ꢇꢌꢂ+ꢏꢆꢃꢄꢆꢂꢇꢁꢆ3ꢃꢂ:  
Input feeder unit  
Letter/A4 standard media cassette  
Two small metal brackets with screws  
Two plastic side covers (one left and one right)  
»
Note: There may be other pieces shipped with the lower input feeder; however,  
they are not required for this procedure.  
If anything is missing, call your local vendor. See appendix A, “QMS Customer Sup-  
port,” for locations and telephone numbers.  
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ꢓꢂ*ꢇꢔꢅꢝꢊ#ꢃꢄꢅ=ꢇꢇꢘꢇꢔ  
-ꢄꢙꢌ.1ꢃꢄꢅꢆꢂꢇꢁꢆ/ꢑ!ꢁꢈꢆꢛꢄꢙꢍꢂꢆ;ꢁꢁꢕꢁꢈ  
1
2
Remove the feeder from the shipping carton, and place it on a flat surface.  
Remove any tape and packing material from the feeder.  
Save the packing material in case you ever have to move or ship the feeder to a  
new location.  
ꢛꢄꢏꢂꢌꢎꢎꢃꢄꢅꢆꢂꢇꢁꢆ/ꢑ!ꢁꢈꢆꢛꢄꢙꢍꢂꢆ;ꢁꢁꢕꢁꢈꢆ  
WARNING! Your printer weighs approximately 66 lbs (30 kg) without consumables.  
Your printer plus duplexer weighs approximately 66 lbs (30 kg) without consumables.  
Be sure to have help when lifting and moving it. If consumables are installed, be sure  
to keep the printer level when moving it to prevent accidental spills.  
ACHTUNG! Das Gewicht dieses Druckers beträgt ohne Verbrauchsmaterial  
ca. 30 kg. Bitte versuchen Sie niemals, den Drucker alleine anzuheben oder zu  
transportieren. Achten Sie bitte darauf, daß der Drucker mit eingebauten  
Tonerkartuschen nur waagerecht transportiert wird.  
1
2
Turn off the printer, and then disconnect the power cord and all interface  
cables from the printer.  
Move the input feeder to a table or flat surface near the printer.  
WARNING! If consumables are installed, be sure to keep the printer level when  
moving it to prevent accidental spills.  
ACHTUNG! Achten Sie bitte darauf, das der Drucker mit eingebauten  
Tonerkartuschen nur waagerecht transportiert wird.  
'ꢚ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢓꢂ*ꢇꢔꢅꢝꢊ#ꢃꢄꢅ=ꢇꢇꢘꢇꢔ  
3
Set the printer on top of the input  
feeder.  
Be sure to align the printer and input  
feeder as precisely as possible. This  
makes the following steps easier.  
4
Install the two metal brackets under-  
neath the sides of the printer.  
ꢗꢉꢃꢅꢂꢈꢉ  
Holding the bracket at a slight angle,  
slide it up into the hole underneath the  
printer before setting it to vertical.  
8ꢉꢆꢎ4ꢈꢂ  
ꢖꢄꢐꢈꢉꢊ6ꢅꢁꢓꢂꢊ  
7ꢈꢈꢏꢈꢉ  
ꢜꢃ0ꢑꢂ27ꢉꢄꢅꢂꢊ  
9ꢃꢈꢐ  
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ꢓꢂ*ꢇꢔꢅꢝꢊ#ꢃꢄꢅ=ꢇꢇꢘꢇꢔ  
5
6
Make sure that the hole in each  
metal bracket is lined up with the  
corresponding hole on the input  
feeder.  
ꢗꢉꢃꢅꢂꢈꢉ  
ꢕꢃꢏꢈꢊ9ꢃꢈꢐ  
Use the thumbscrews to attach the  
two brackets to the lower input  
feeder.  
ꢖꢄꢐꢈꢉꢊ6ꢅꢁꢓꢂꢊ  
7ꢈꢈꢏꢈꢉ  
7
Remove the lower input feeder  
cover plate. You will switch this  
cover plate with the one from the  
printer after the cables have been  
connected.  
ꢖꢄꢐꢈꢉꢊ6ꢅꢁꢓꢂ  
7ꢈꢈꢏꢈꢉꢊꢛꢄꢙꢈꢉ  
ꢗꢇꢆꢂꢈ  
8
9
Locate the cable at the left rear of  
the optional feeder, and connect it  
to the printer.  
Reinsert the two cover plates.  
ꢗꢉꢃꢅꢂꢈꢉꢊꢛꢄꢙꢈꢉꢊꢗꢇꢆꢂꢈ  
'ꢚ/  
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ꢏꢌꢊ$ꢜꢇꢅꢝꢊꢚꢓꢌꢊꢇꢅ  
ꢎꢇꢉꢂꢔ"ꢅꢎꢂꢘꢃꢜꢇꢑ  
10 Snap the plastic side covers onto  
the appropriate sides of the input  
feeder.  
The input feeder is now installed.  
»
»
Note: If you move the printer with the  
lower input feeder attached, lift the unit  
by the four bottom corners of the  
feeder, not by the feeder's cassette slot  
and not by the printer itself.  
11 Plug in the printer and turn it on.  
Note: In compliance with UL  
guidelines, “The appliance inlet is  
considered to be the main disconnect  
device.”  
+ꢈꢂꢌꢘꢐꢍꢁꢂ64ꢈꢂꢐꢍ ꢐ#ꢅꢄ3ꢍ ꢅꢆꢇꢘꢐꢔ  
Single in-line memory modules (or SIMMs) are compact circuit boards with sur-  
face-mount memory chips. The QMS magicolor 2 DeskLaser comes with 8 MB RAM.  
The QMS magicolor 2 DeskLaser duplex model comes with 32 MB RAM. However,  
you can upgrade the printer to a maximum of 64 MB of RAM through the installation of  
additional SIMMs. When upgrading, 8, 16, and 32 MB SIMMs with a refresh rate of  
2 KHz must be used. Additional memory allows you to print complex images on large  
page sizes.  
.ꢔꢌꢊꢄꢇꢔꢅ1#ꢄꢌꢂꢊꢑ  
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ꢏꢌꢊ$ꢜꢇꢅꢝꢊꢚꢓꢌꢊꢇꢅ  
ꢎꢇꢉꢂꢔ"ꢅꢎꢂꢘꢃꢜꢇꢑ  
ꢖꢄꢂꢃꢏꢂꢌꢂꢃ.ꢆ ꢈꢑꢂꢁ.ꢂꢃꢑꢄ  
Caution: It's very important to protect the printer controller board and any associated  
daughterboard or module from electrostatic damage while performing any task  
involving the controller board.  
If an antistatic wrist strap is provided in your printer option kit, attach one end of it  
to your wrist and the other end to any convenient electrical ground (for example, the  
bare metal chassis of equipment, as on the back of a computer, that is plugged in but  
turned off). Never attach the wrist strap to any piece of equipment with an electrical  
current present. Turn off all power switches first. Plastic, rubber, wood, painted metal  
surfaces, and telephones are not acceptable grounding points. The printer isn't an  
acceptable grounding point either because it must be unplugged before you perform  
this task.  
If you don't have an antistatic wrist strap, discharge your body's static electric  
charge by touching a grounded surface before you handle any printer boards or  
components and before removing the controller board. Also avoid walking around  
after grounding yourself.  
7ꢑ!ꢆꢂꢇꢁꢆꢐꢑꢘꢙꢍꢂꢁꢈꢆꢌꢄꢕꢆ ꢈꢃꢄꢂꢁꢈꢆ-ꢏꢁꢆꢔꢁꢘꢑꢈꢚ  
ꢆꢐꢓꢉꢑꢕꢊ  
When you print a file, the QMS magicolor 2 DeskLaser printer driver uses the com-  
puter’s memory to  
1
Send data from the Windows display to the Spooler (a file on the disk) and  
then  
2
Compress the data and send it from the Spooler to the selected port, either  
parallel or Ethernet.  
Some applications use hard disk storage on the computer to render the image. How-  
ever, in all Windows environments, if the computer runs out of memory, Windows  
informs you. If this happens, you have the option of allowing the printer to start printing  
the job while it is still being spooled rather than waiting for it to be completely spooled  
before starting the print process. (See “Files Fail to Print” in chapter 8, “Troubleshoot-  
ing” for more information.)  
'ꢚ-  
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ꢏꢌꢊ$ꢜꢇꢅꢝꢊꢚꢓꢌꢊꢇꢅ  
ꢎꢇꢉꢂꢔ"ꢅꢎꢂꢘꢃꢜꢇꢑ  
 ꢍꢔꢕꢊ  
Typically, most files print with the 8 MB of memory that comes standard on your QMS  
magicolor 2 DeskLaser and 32 MB on the DeskLaser duplex model. However, some  
files may exceed this amount. If the printer doesn’t have enough memory, a Print-  
ing need more memorymessage displays in the printer’s message window.  
ꢛꢄꢏꢂꢌꢎꢎꢌꢂꢃꢑꢄꢆ ꢈꢑ.ꢁꢕꢍꢈꢁ  
Caution: It's very important to protect the printer controller board and SIMM from  
electrostatic damage. Before performing this procedure, review the antistatic caution  
in “Antistatic Protection” on page 5-8.  
Always handle circuit boards by the edges only.  
1
Turn off the printer, and then disconnect the power cord and all interface  
cables from the printer.  
.ꢔꢌꢊꢄꢇꢔꢅ1#ꢄꢌꢂꢊꢑ  
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ꢏꢌꢊ$ꢜꢇꢅꢝꢊꢚꢓꢌꢊꢇꢅ  
ꢎꢇꢉꢂꢔ"ꢅꢎꢂꢘꢃꢜꢇꢑ  
2
Remove the printer’s controller board.  
Loosen two screws, one on each end of the I/O connector panel, and, using the  
tab on the lower side of the connector panel, pull the controller board from the  
printer.  
»
Note: This illustration shows the printer without the duplexer.  
3
4
Position the controller board on a flat surface so the controller board lies  
flat and the I/O connector panel is facing you.  
If you need to remove a SIMM before installing one, remove it as follows;  
otherwise skip to step 5.  
»
Note: If all the SIMM connectors are filled and you want to install more memory,  
you have to exchange one or more SIMMs for SIMMs with a greater memory  
capacity.  
a
Using both thumbs, pull the latches (one on each side of the SIMM connector)  
outward.  
b
c
Tilt the SIMM backward to a 45° angle away from the SIMM connector.  
Lift the SIMM out.  
5
Remove the new SIMM from its antistatic bag.  
'ꢚꢙ2  
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ꢕ#ꢘꢋꢄꢌꢊ$ꢅꢏ"ꢑꢄꢇꢉꢅ  
ꢏꢂ(ꢄ*ꢋꢔꢇ  
6
Insert the new SIMM into the SIMM connector.  
a
Hold the SIMM at a 45° angle to the controller board, with the notch on the  
right side and the bottom edge in the connector.  
»
Note: You can insert a SIMM in any SIMM connector as long as DRAM and  
the SIMM connector before the one you’re installing are occupied.  
b
Tilt the SIMM up to a 90° angle until you feel it snap into place.  
When seated, the SIMM stands upright, firmly in place. If you cannot snap the  
SIMM into place, do not force it. Reposition it, making sure that the bottom of  
the SIMM is seated completely in the connector.  
7
8
Repeat steps 5–6 for each additional SIMM being installing.  
Reinstall the controller board into the printer.  
Gently slide the controller board into the printer until it is fully seated, and then  
tighten the two screws.  
9
Reconnect all interface cables.  
10 Reconnect the power cord, and turn on the printer.  
»
Note: In compliance with UL guidelines, “The appliance inlet is considered to be  
the main disconnect device.”  
7ꢜꢆꢙꢃꢈꢂꢌꢍ+3ꢔꢃꢐ#ꢍ+ꢅ-ꢃꢎꢙꢄꢐ  
The system software in your QMS magicolor 2 DeskLaser is stored in flash ROM,  
read-only memory that can be erased and rewritten to “in a flash.” This allows you to  
update the system software over the parallel interface without opening up the printer  
and installing new PROMs. Updated system software allows you to take advantage of  
future enhancements to the printer.  
Use this procedure for both Windows 95/98 and Windows NT 4.0 systems:  
1
2
Turn on the PC and the printer.  
Insert the QMS magicolor 2 DeskLaser system software disk or CD-ROM in  
the appropriate disk drive on your PC.  
.ꢔꢌꢊꢄꢇꢔꢅ1#ꢄꢌꢂꢊꢑ  
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ꢕ#ꢘꢋꢄꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ  
ꢔꢌ&ꢇꢔꢑ  
3
4
Access the Run... command:  
Windows 95/98  
From the Start menu choose Run...  
Windows NT 4.0 From the Start menu choose Run...  
With the printer on line and Idle, in the Run dialog box type  
x:\copy /b wps.sum lptl↵  
where x is the letter of the disk drive in which you inserted the system software  
disk or CD-ROM.  
The downloading process takes less than a minute. During the downloading pro-  
cess, the Disk light blinks, and the messages New kernel..., Erasing  
flash, and Writing flashappear in the printer’s message window.  
After the updated system software has been written to flash ROM, the printer  
reboots (Booting...) with the new system image, and returns to Idle.  
»
Note: As the printer reboots, watch the message window for a message verifying  
the amount of memory currently installed in the printer and identifying the current  
version number of the system software (for example, 8 Meg ver 2.01).  
5
Remove the disk or CD-ROM from the PC, and store it in a safe place.  
7ꢜꢆꢙꢃꢈꢂꢌꢍꢃꢏꢐꢍꢑꢄꢈꢂꢃꢐꢄꢍꢒꢄꢈꢓꢐꢄꢔ  
 ꢃꢄꢕꢑ!ꢏꢆ"#$"%ꢆ ꢈꢃꢄꢂꢁꢈꢆꢉꢈꢃꢊꢁꢈ  
»
Note: If you want to update the Windows NT printer driver, refer to “Windows NT 4.0  
Printer Driver” on page 5-14.  
1
Insert the QMS magicolor 2 DeskLaser printer drivers disk or CD-ROM in the  
appropriate disk drive on your PC.  
2
3
4
From the Windows 95/98 Start menu choose Settings.  
From the Settings menu choose Printers.  
If it’s already installed, select the QMS magicolor 2 DeskLaser printer driver  
in the Printers window.  
'ꢚꢙꢐ  
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ꢕ#ꢘꢋꢄꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ  
ꢔꢌ&ꢇꢔꢑ  
5
6
From the File menu choose Delete.  
Select Yes when you’re asked if you’re sure you want to delete the printer.  
Select Yes if you’re asked if you would like to delete extra files.  
In the Printers window double-click the Add Printer icon.  
The Add Printer Wizard opens.  
7
8
Follow the instructions in the Add Printer Wizard.  
When you’re prompted, select Local Printer to identify how the printer is  
attached to your PC, and then choose Next.  
This is the appropriate choice whether the printer is connected directly to your PC  
via the parallel port or to a network via the Ethernet port (in which case you’ll  
replace this choice through the QMS Network Print Monitor).  
9
When you’re prompted to select a manufacturer and printer, choose Have  
Disk...  
10 In the Install From Disk dialog box, choose Browse...  
11 Select the appropriate language directory for the Windows 95/98 driver.  
OEMSETUP.INF displays in the File Name list.  
12 Choose OK to return to the Install from Disk dialog box.  
13 Choose OK again.  
14 In the displayed list of printers, select the QMS magicolor 2 DeskLaser, and  
then choose Next.  
15 When prompted, select LPT1 as the port to use with the printer, and then  
choose Next.  
If the printer is connected to an Ethernet network, you’ll replace LPT1 with QMS  
Port through the QMS Network Print Monitor.  
16 Continue following the instructions in the Add Printer Wizard to complete  
the installation.  
17 When the installation is complete, exit from the Printers window.  
18 Remove the disk or CD-ROM from the PC, and store it in a safe place.  
.ꢔꢌꢊꢄꢇꢔꢅ1#ꢄꢌꢂꢊꢑ  
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ꢔꢌ&ꢇꢔꢑ  
 ꢃꢄꢕꢑ!ꢏꢆꢗ&ꢆ'()ꢆ ꢈꢃꢄꢂꢁꢈꢆꢉꢈꢃꢊꢁꢈ  
»
Note: If you want to update the Windows 95/98 printer driver, refer to “Windows 95/98  
Printer Driver” on page 5-12.  
1
Insert the QMS magicolor 2 DeskLaser printer drivers disk or CD-ROM in the  
appropriate disk drive on your PC.  
2
3
4
In the Windows NT Start menu choose Settings.  
In the Settings menu choose Printers.  
If it’s already installed, select the QMS magicolor 2 DeskLaser printer driver  
in the Printers window.  
5
From the File menu, choose Delete.  
Select Yes when you’re asked if you’re sure you want to delete the printer.  
Select Yes if you’re asked if you would like to delete extra files.  
In the Printers window double-click the Add Printer icon.  
The Add Printer Wizard opens.  
6
7
When prompted, choose My Computer to identify how the printer is  
attached to your workstation, and then choose Next.  
My Computer means Local Printer. This is the appropriate choice whether you  
are connecting the printer directly to your computer via the parallel port or to a  
network via the Ethernet port (in which case you’ll replace LPT1 with QMS Port  
when you install the QMS Network Print Monitor).  
8
9
When prompted, select the appropriate port to use with the printer, and then  
choose Next.  
When prompted to select a manufacturer and model of printer, choose Have  
Disk.  
10 In the Install from Disk dialog box, choose Browse...  
11 Select the appropriate language directory for the Windows NT driver.  
OEMSETUP.INF displays in the File Name list box.  
12 Choose OK to return to the Install From disk dialog box.  
13 Choose OK again.  
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ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢕ#ꢘꢋꢄꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ  
ꢔꢌ&ꢇꢔꢑ  
14 In the displayed list of printers, select QMS magicolor 2 DeskLaser, and then  
choose Next.  
15 If you’re replacing an existing Windows NT 4.0 printer driver perform this  
step; otherwise, go to step 16.  
a
b
When prompted, choose Replace Existing Driver, and then choose Next.  
When prompted for a printer name, either accept the displayed name or type  
a new one, and then choose Next.  
16 If you’re adding a new Windows NT 4.0 printer driver, perform this step; oth-  
erwise, go to step 17.  
a
b
When prompted, choose not to replace the existing driver, and then choose  
Next.  
When you’ve finished the installation, a second QMS magicolor 2 DeskLaser  
icon, named “Copy 2,” is displayed in the Printers window.  
When prompted for a printer name, either accept the displayed name or type  
a new one, and then choose Next.  
17 When prompted for sharing information, choose either Shared or Not  
Shared, and then choose Next.  
If you chose Not Shared, skip to step 18.  
If you chose Shared, provide the sharing information.  
a
b
In the Share Name edit box, type the name of the printer.  
This is the name displayed when your PC is connected to the printer.  
If you’re sharing your printer with a Windows NT 4.0 workstation,  
choose OK and go to step 18.  
If you’re sharing your printer with a Windows 95/98 workstation, in  
the Alternate Drivers list box, select the Windows 95/98 operating system,  
and choose OK.  
If the operating system on your PC does not have the QMS magicolor 2  
DeskLaser printer driver for Windows 95/98, you’ll be prompted to install  
it: Insert the QMS magicolor 2 DeskLaser printer driver disk or CD-ROM  
and choose OK. The required files are copied to the appropriate directory.  
.ꢔꢌꢊꢄꢇꢔꢅ1#ꢄꢌꢂꢊꢑ  
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ꢕ#ꢘꢋꢄꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔꢅ  
ꢔꢌ&ꢇꢔꢑ  
18 When asked if you would like to print a test page, choose either Yes or No,  
and then choose Finish.  
The Windows NT 4.0 printer driver installs, and then the Windows desktop  
appears.  
19 Remove the disk or CD-ROM from the PC, and store it in a safe place.  
'ꢚꢙ/  
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ꢕꢖ ꢁꢂꢎꢁꢖꢁꢇꢎ  
“Cleaning the Duplexer” on page 6-24  
“Replacing the Fuser Oil Bottle and Cleaning Roller” on page 6-31  
“Replacing the OPC Belt Cartridge” on page 6-35  
“Replacing the Ozone Filter” on page 6-39  
“Replacing the Waste Toner Pack” on page 6-40  
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ꢝꢊꢄꢔꢂꢘꢃꢈꢄꢌꢂꢊ  
ꢁꢂꢃꢄꢅꢆꢇ ꢃꢈꢅꢂ  
This chapter describes how to handle and clean the QMS magicolor 2 DeskLaser.  
Blurred or splotchy prints and paper jams can result from dusty printer parts. Regular  
cleaning takes only a few minutes and helps ensure print quality. Printer parts that  
require cleaning are the transfer unit, the paper discharger, and the outside surface of  
the printer.  
8ꢙꢂꢆꢘꢈꢂꢌꢍꢃꢏꢐꢍꢑꢄꢈꢂꢃꢐꢄ  
Handle the printer with care to preserve its life. Abuse may cause damage. Keep the  
following guidelines in mind:  
Don’t place anything on the top of the printer.  
Avoid spraying cleaning solution directly on the printer’s surface; the spray could  
penetrate through the air vents of the printer and damage the internal circuits.  
Be careful when cleaning the inside or removing paper jams, as the fixing assem-  
bly and other internal parts become very hot. Leave the printer cover open before  
handling the inside of the printer.  
Don’t close the covers abruptly or expose the printer to vibrations.  
Don’t cover the printer immediately after using it. Turn it off, and wait until it cools  
down.  
Don’t leave the printer open for any length of time, especially in well-lit places;  
light may damage the toner cartridge and OPC belt.  
Don’t open the printer during printing and do not tap paper stacks on the printer.  
Don’t tilt, lubricate, or disassemble the printer.  
Don’t touch the electrical contacts, gears, or laser beam devices. Doing so may  
damage the printer and cause the print quality to deteriorate.  
Keep media in the output tray at minimum level. If the media stacks too high, your  
printer may experience media jams and excessive media curl.  
/ꢚꢐ  
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>ꢋꢊꢘꢜꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
If you have a duplex model, always make sure you have opened the duplexer’s  
rear cover before opening the top of the printer. Forced opening of the top cover  
first may damage the unit.  
Lift the printer from the bottom only, using the grips. Make sure two people are  
available to lift the printer when moving it.  
WARNING! Remember that the media feeders on the bottom of the printer stack  
are not attached to the printer. Make sure you lift the printer by the carrying grips  
on the bottom-most unit in the stack. If the top unit is lifted alone, the bottom units  
could fall off, causing bodily injury or damage to the printer. If you need to lift just  
the top unit, use the grips and make sure it detaches completely from the cassette  
below before moving it to the side.  
ACHTUNG! Bitte beachten Sie, daß die Papierzuführungen unterhalb des  
Druckers nicht fest mit dem Drucker verbunden sind. Wenn Sie das gasamte  
Gerät hochheben wollen, greifen Sie deshalb in die Griffmulden der untersten  
Papierzuführung. Wenn Sie nur den Drucker hochheben, kann es sein, daß die  
Papierzuführung sich löst und herunterfällt. Dabei können Sie sich verletzen und  
der Drucker kann beschädigt werden. Deshalb versichern Sie sich, daß die  
Papierzuführung nicht mehr mit dem Drucker verbunden ist bevor Sie diesen  
Drucker an einen anderen Platz stellen. Benutzen Sie unbedingt die Griffmulden  
am Drucker, wenn Sie ihn transportieren wollen.  
Keep the following in mind when storing the printer for an extended period:  
-
Unplug the printer.  
»
Note: In compliance with UL guidelines, “The appliance inlet is considered to  
be the main disconnect device.”  
-
-
Remove the toner cartridge from the printer and repack it in its aluminum bag  
or wrap it in a thick cloth to protect it from direct sunlight and any other bright  
light.  
See the “Environmental Requirements” section of appendix B, “Technical  
Specifications,” for storage specifications.  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚ  
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ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇꢅ  
ꢏꢈꢆꢇꢘꢃꢜꢇ  
 ꢙꢈꢂꢃꢐꢂꢙꢂ ꢐꢍ+ ꢏꢐꢆꢇꢘꢐ  
The stated life expectancy of each consumable is based on printing under specific  
operating conditions, such as media type, number of color planes, page size, and  
page coverage (usually 5% coverage of letter/A4-size media).  
The actual life expectancy will vary depending on these and other printing variables,  
including continuous or intermittent printing, ambient temperature, and humidity.  
»
Note: A plane is a single pass of the OPC belt (one toner color). For example, a  
one-color print job makes one pass (one plane), and a two-color print job makes two  
passes (two planes). A single-sided (simplex) page (also called a face) usually  
consists of four passes of the OPC belt, since most color print jobs use all four toner  
colors. A 2-sided (duplex) page usually consists of eight passes of the OPC belt, since  
most color print jobs use all four toner colors.  
Consumable life is expressed in simplex pages (1 face). A duplex page (2 faces) is the  
equivalent of two simplex pages.  
ꢐꢎꢁꢌꢄꢃꢄꢅꢆꢀ.ꢇꢁꢕꢍꢎꢁ  
Every 20,000 single-sided pages, a thorough cleaning should be performed by the  
user.  
This item needs  
cleaning...  
After...  
By...  
Corona wire (also known Every 20,000 pages or 12 months User  
as the OPC charge wire) (whichever comes earlier.)  
See step 7 in “Cleaning the  
OPC Belt Cartridge” on page  
6-16.  
If you have the duplex  
model, the duplex unit  
paper guides  
Every 20,000 pages, or 12 months, User  
whichever comes earlier.  
on page 6-24.  
If you have the duplex  
model, the duplex unit  
roller  
Every 20,000 pages, or 12 months, User  
whichever comes earlier.  
See “Cleaning the Duplexer”  
on page 6-24.  
Only when you find vertical white or User  
Laser lens  
light-colored streaking in all  
primary colors on your printouts.  
See “Cleaning the Laser  
Lens” on page 6-21.  
/ꢚ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇꢅ  
ꢏꢈꢆꢇꢘꢃꢜꢇ  
This item needs  
cleaning...  
After...  
By...  
OPC belt cartridge  
Every 20,000 pages, or 12 months, User  
whichever comes earlier.  
See “Cleaning the OPC Belt  
Cartridge” on page 6-16.  
Every 20,000 pages, or 12 months, User  
whichever comes earlier.  
Paper discharger  
See “Cleaning the Transfer  
Unit” on page 6-9.  
Paper exit rollers (also  
known as paper guides)  
Every 20,000 pages, or 12 months, User  
whichever comes earlier.  
See “Cleaning the Paper Exit  
Rollers” on page 6-14.  
Printer exterior  
Printer interior  
As needed  
User  
See “Cleaning the Exterior of  
The Printer” on page 6-30.  
Every 20,000 pages, or 12 months, User  
whichever comes earlier.  
See “Guidelines for Cleaning  
Inside the Printer” on page  
6-9.  
Registration roller  
Transfer roller  
Every 20,000 pages, or 12 months, User  
whichever comes earlier.  
See “Cleaning the Transfer  
Unit” on page 6-9.  
Every 20,000 pages, or 12 months, User  
whichever comes earlier.  
See “Cleaning the Transfer  
Unit” on page 6-9.  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚ'  
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ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇꢅ  
ꢏꢈꢆꢇꢘꢃꢜꢇ  
ꢈꢁꢊꢁꢄꢂꢃꢊꢁꢆꢔꢌꢃꢄꢂꢁꢄꢌꢄ.ꢁꢆꢀ.ꢇꢁꢕꢍꢎꢁ  
This item needs  
After...  
By...  
preventive  
maintenance...  
Printer—20,000-page  
preventive maintenance  
20,000 pages.  
User  
See the standard “Cleaning  
Schedule” on page 6-4.  
Printer—60,000-page  
preventive maintenance  
60,000 pages.  
QMS National Service or a  
QMS-authorized service  
provider  
Printer—120,000-page  
preventive maintenance  
Replace 120K kitdisplays in  
the message window (after  
120,000 pages).  
QMS National Service or a  
QMS-authorized service  
provider  
/ꢚ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇꢅ  
ꢏꢈꢆꢇꢘꢃꢜꢇ  
,ꢁꢙꢎꢌ.ꢁꢘꢁꢄꢂꢆꢀ.ꢇꢁꢕꢍꢎꢁ  
#ꢔꢇꢉꢋꢊꢇ$ꢒꢊꢈ  
This item needs replacing... After...  
For More Information...  
Belt cartridge (with charger  
unit)  
50,000 planes or 12 months, See “Replacing the OPC Belt  
whichever comes earlier.  
Cartridge” on page 6-35.  
Cleaning roller  
Check fuser cleaning  
rol[l]er or Replace  
See “Replacing the Fuser Oil  
Bottle and Cleaning Roller” on  
cleaning Roller displays page 6-31.  
in the message window (after  
12,000 pages at 5% coverage  
of each color).  
Fuser cleaning roller  
Fuser oil bottle  
12,000 pages.  
See “Replacing the Fuser Oil  
Bottle and Cleaning Roller” on  
page 6-31.  
Check fuser oil &  
cleaning rol[l]er  
displays in the message  
window (after approximately  
12,000 pages; however, fuser  
oil bottle life is media  
See “Replacing the Fuser Oil  
page 6-31.  
dependent—coarser paper  
requires more oil).  
OPC belt cartridge  
Replace OPC displays in the See “Replacing the OPC Belt  
message window (maximum  
life—50,000 planes, usually  
occurs with continuous use;  
minimum life—20,000 planes,  
usually occurs with intermittent  
use although other factors also  
affect cartridge life).  
Ozone filter  
60,000 planes or every 12  
months, whichever comes  
earlier.  
See “Replacing the Ozone  
Filter” on page 6-39.  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚ0  
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ꢀꢁꢂꢃꢄꢅꢃꢁꢃꢆꢅꢇ  
ꢆꢈꢅꢉꢊꢋꢅ  
Toner  
10,000 pages—black; after  
6,000 pages—yellow,  
magenta, cyan @ 5%  
coverage of each color.  
See “Replacing a Toner  
Cartridge” on page 3-21.  
Waste toner pack  
Check waste Toner  
See “Replacing the Waste  
Toner Pack” on page 6-40.  
displays in the message  
window (after 12,000 pages—  
or 24,000 planes—at 5%  
coverage of each color).  
ꢀꢁꢂꢃꢄꢅꢂꢆꢇ ꢈꢉꢊꢇꢋꢂꢅꢌꢍꢎꢈꢏꢌ  
This item needs  
replacing...  
After...  
By...  
Drum assembly  
Fuser unit  
120,000 pages  
QMS National Service or a  
QMS-authorized service  
provider  
Replace fuser displays in the  
message window (after 60,000  
pages maximum at an equal mix of  
black and 4-color pages, all with  
5% coverage of each color)  
Paper discharger  
Transfer roller  
120,000 pages at 5% coverage of  
each toner color.  
120,000 pages at 5% coverage of  
each toner color.  
ꢖꢗꢘ  
ꢌꢀ ꢇꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢍꢇꢎꢅꢏꢐꢑꢁꢏꢅꢒꢇꢓꢏꢅꢒꢔꢏꢇꢕꢊꢂꢉꢅ  
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%ꢜꢇꢋꢊꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
ꢗꢘꢐꢙꢂꢈꢂꢌꢍꢃꢏꢐꢍꢑꢄꢈꢂꢃꢐꢄ  
To prevent any potential problems associated with paper dust accumulating inside  
the printer, you should clean both the inside and the outside of the printer on a  
regular basis.  
WARNING! Turn off the printer, unplug the power cord, and disconnect all interface  
cables before cleaning.  
ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker  
reinigen.  
0ꢍꢃꢕꢁꢎꢃꢄꢁꢏꢆꢋꢑꢈꢆꢐꢎꢁꢌꢄꢃꢄꢅꢆꢛꢄꢏꢃꢕꢁꢆꢂꢇꢁꢆ ꢈꢃꢄꢂꢁꢈꢆ  
Either clean the printer before use, or allow a few minutes after unplugging it to  
allow the fusing unit to cool down.  
Turn off the printer, unplug the power cord, and disconnect all interface cables  
before cleaning inside the printer.  
Read all caution and warning labels carefully, making sure to follow any instruc-  
tions contained in them. These labels are located on the inside of the printer’s  
covers and the interior of the printer body.  
Use only dry, lint-free cotton cloths or swabs.  
Make sure any parts removed during cleaning are replaced before you plug in the  
power cord, reconnect the interface cables, and turn on the printer.  
»
Note: In compliance with UL guidelines, “The appliance inlet is considered to be  
the main disconnect device.”  
ꢐꢎꢁꢌꢄꢃꢄꢅꢆꢂꢇꢁꢆ&ꢈꢌꢄꢏꢋꢁꢈꢆ-ꢄꢃꢂ  
»
Note: A dry cotton cloth and dry cotton swab are required for this procedure.  
These items in the transfer unit require cleaning:  
Registration rollers  
Transfer roller  
Paper discharger  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚ+  
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%ꢜꢇꢋꢊꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
1
2
Turn off and unplug the printer.  
If you have a duplex model,  
open the duplexer’s rear  
cover.  
If not, skip to step 4.  
3
Reach into the duplexer’s  
rear cover to access the  
printer’s rear cover.  
/ꢚꢙ2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢜꢇꢋꢊꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
4
Open the printer’s rear cover.  
»
Note: The illustrations for steps 4 through 8 show the printer without the duplexer.  
However, the instructions are the same for both models.  
5
Using a dry cotton cloth, clean any paper dust and toner buildup from the  
registration rollers.  
You can manually rotate the rollers while cleaning them by turning the white gear  
on the left end of the roller shaft.  
:ꢑꢃꢂꢈꢊ)ꢈꢆꢉ  
ꢜꢈ0ꢃꢍꢂꢉꢆꢂꢃꢄꢅꢊ  
ꢜꢄꢇꢇꢈꢉꢍ  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚꢙꢙ  
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6
Clean the transfer roller.  
a
Remove the transfer roller unit by  
lifting the lock lever at the right end of  
the transfer roller unit until the unit is  
freed, and then lifting the unit out.  
ꢖꢄꢎ4ꢊꢖꢈꢙꢈꢉ  
b
Because you cannot see when the  
unit is released, it’s best to lift the unit  
and the lock lever at the same time.  
Using a dry cotton cloth, clean any  
paper dust and toner buildup from the  
transfer roller.  
»
Note: Manually rotate the roller while  
cleaning it.  
ꢋꢉꢆꢅꢍꢒꢈꢉꢊꢜꢄꢇꢇꢈꢉ  
c
Reinstall the transfer roller in the  
transfer unit.  
7
Clean the paper discharger.  
a
Remove the paper discharger by  
pushing it to the right and then lifting it  
up and out of the transfer unit. (It  
comes out after the tabs on the  
charger have cleared their retainers.)  
b
Using a dry cotton cloth, clean any  
paper dust and toner buildup from the  
outside of the paper discharger.  
c
Using a dry cotton swab, clean any  
paper dust and toner buildup from the  
interior of the paper discharger.  
d
Using a dry cotton swab, clean the  
paper discharger wire.  
:ꢃꢉꢈꢊ6ꢅꢍꢃꢏꢈ  
/ꢚꢙꢐ  
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e
Reinstall the paper discharger in the  
transfer unit, and then push it down  
and to the left to lock it in place.  
8
Clean any paper dust and toner  
buildup found on the transfer unit  
itself.  
9
Close the printer’s rear cover.  
10 If you have a duplex model, close the duplexer’s rear cover.  
11 Plug in the printer, and turn it on.  
»
Note: In compliance with UL guidelines, “The appliance inlet is considered to be  
the main disconnect device.”  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚꢙ  
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ꢐꢎꢁꢌꢄꢃꢄꢅꢆꢂꢇꢁꢆ ꢌꢙꢁꢈꢆ*5ꢃꢂꢆ,ꢑꢎꢎꢁꢈꢏ  
»
Note: A dry cotton cloth is required for this procedure.  
1
2
Turn off and unplug the printer.  
If you have a duplex model, open the  
duplexer’s rear cover.  
If not, skip to step 3.  
3
Pull the latch to release the top cover,  
and then open the cover.  
Caution: If you have a duplex model,  
make sure you have opened the  
duplexer’s rear cover first. Forced opening  
of the top cover first may damage the unit.  
»
Note: The illustrations for step 3 and step  
4 show the printer without the duplexer.  
However, the instructions are the same for  
both models.  
/ꢚꢙ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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4
Using a dry cotton cloth, clean the  
paper exit rollers.  
While manually rotating each paper exit  
roller, clean each roller.  
5
6
7
Close the printer’s top cover.  
If you have a duplex model, close the duplexer’s rear cover.  
Plug in the printer, and turn it on.  
»
Note: In compliance with UL guidelines, “The appliance inlet is considered to be  
the main disconnect device.”  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚꢙ'  
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ꢐꢎꢁꢌꢄꢃꢄꢅꢆꢂꢇꢁꢆꢜ ꢐꢆ6ꢁꢎꢂꢆꢐꢌꢈꢂꢈꢃꢕꢅꢁ  
Caution: The OPC belt is extremely sensitive to bright light and direct sunlight.  
Always leave it in its protective bag until you are ready to install it. Any exposure to  
light should be limited to less than two minutes, or permanent damage could result. If  
you suspect the belt is damaged due to exposure to light, put the belt in a dark place  
to recover. Depending on the amount of exposure, recovery may take up to two hours.  
Recovery time is dependent on the amount of exposure sustained. Recovery is not  
guaranteed.  
The OPC belt is also extremely sensitive to touch. Always handle the cartridge so you  
don’t touch the surface of the belt. Any body oil left on the surface of the belt will  
prevent toner from adhering to the belt which results in poor image quality. Also, keep  
the cartridge away from anything that may scratch the surface of the belt. Any  
scratches will show in the image produced.  
»
Note: A dry cotton cloth is required for this procedure.  
1
2
Turn off and unplug the printer.  
If you have a duplex model, open the  
duplexer’s rear cover.  
If not, skip to step 3.  
/ꢚꢙ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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3
Open the printer’s front cover.  
Squeeze the latch near the upper-right  
corner of the cover.  
Caution: This is necessary, as it pulls the  
toner cartridges forward slightly to make  
room for the OPC belt cartridge. You could  
damage the OPC belt if you don’t  
do this.  
ꢖꢆꢂꢎꢑ  
»
Note: The illustrations for steps 3 through  
16 show the printer without the duplexer.  
However, the instructions are the same for  
both models.  
4
Pull the latch to release the top cover,  
and then open the top cover.  
Caution: If you have a duplex model,  
make sure you have opened the  
duplexer’s rear cover first. Forced opening  
of the top cover first may damage the unit.  
5
Release the OPC belt cartridge lock  
levers (one on each side of the OPC  
belt cartridge opening).  
»
Note: The white powder lubricant on a  
OPC belt is normal; it won’t affect quality.  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚꢙ0  
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6
Remove the OPC belt cartridge.  
Caution: Handle the cartridge carefully.  
The belt is very sensitive to hand oils and  
scratches, both of which reduce print  
quality.  
7
Using a dry cotton cloth, clean any  
toner buildup from around the cleaning  
blade.  
ꢛꢇꢈꢆꢅꢃꢅ0ꢊ8ꢇꢆꢏꢈ  
Caution: Don’t touch the edge of the  
cleaning blade or the OPC belt itself.  
ꢘꢄꢅ;ꢂꢊꢂꢄꢓꢎꢑꢊ  
ꢑꢈꢉꢈꢔ  
8
Clean any paper dust and toner buildup found on the OPC cartridge.  
/ꢚꢙ-  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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9
Remove the corona wire cleaning brush from inside the front of the  
printer.  
10 Turn the OPC belt cartridge so that the handle is facing away from you.  
11 Use the brush to clean the corona wire inside the end of the OPC belt car-  
tridge.  
Caution: The corona wire is very delicate. Do not press hard on the wire.  
12 Return the corona wire cleaning brush to its holder.  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚꢙ+  
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13 Holding the cartridge above the printer,  
align the guide pins on the cartridge  
with the guide slots in the lock levers.  
The white gear on the cartridge goes to  
the right, and the green surface of the car-  
tridge faces you.  
14 Gently guide the cartridge into the printer.  
Caution: The cartridge should slide easily into the printer. Don’t force it.  
15 Rotate the two lock levers to secure the  
OPC belt cartridge in the printer.  
16 Close the printer’s front and top  
covers.  
17 If you have a duplex model, close the  
duplexer’s rear cover.  
18 Plug in the printer, and turn it on.  
»
Note: In compliance with UL guidelines,  
“The appliance inlet is considered to be  
the main disconnect device.”  
/ꢚꢐ2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢐꢎꢁꢌꢄꢃꢄꢅꢆꢂꢇꢁꢆ/ꢌꢏꢁꢈꢆ/ꢁꢄꢏ  
It’s necessary to clean the laser lens only when you find vertical white or light-color  
streaking in all primary colors on your printouts.  
»
Note: A dry cotton cloth and a clean piece of paper are required for this procedure.  
1
2
Turn off and unplug the printer.  
If you have a duplex model, open the  
duplexer’s rear cover.  
If not, skip to step 3.  
Caution: If you have a duplex model,  
make sure you have opened the  
duplexer’s rear cover before opening the  
printer’s top cover. Forced opening of the  
top cover first may damage the unit.  
3
Open the printer’s front cover.  
Squeeze the latch near the upper-right  
corner of the cover.  
Caution: This is necessary, as it pulls the  
toner cartridges forward slightly to make  
room for the OPC belt cartridge. You could  
damage the OPC belt if you don’t  
do this.  
ꢖꢆꢂꢎꢑ  
»
Note: The illustrations for steps 3 through  
8 show the printer without the duplexer.  
However, the instructions are the same for  
both models.  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
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4
Remove the four toner cartridges.  
5
6
Open the printer’s top cover.  
Remove the OPC belt cartridge.  
Caution: The OPC belt is extremely sensitive to bright light and direct sunlight.  
Always leave it in its protective bag until you are ready to install it. Any exposure to  
light should be limited to less than two minutes, or permanent damage could  
result. If you suspect the belt is damaged due to exposure to light, put the belt in a  
dark place to recover. Depending on the amount of exposure, recovery may take  
up to two hours. Recovery time is dependent on the amount of exposure  
sustained. Recovery is not guaranteed.  
The OPC belt is also extremely sensitive to touch. Always handle the cartridge so  
you don’t touch the surface of the belt. Any body oil left on the surface of the belt  
will prevent toner from adhering to the belt which results in poor image quality.  
Also, keep the cartridge away from anything that may scratch the surface of the  
belt. Any scratches will show in the image produced.  
7
8
Place the OPC belt cartridge on a clean surface with the black side down.  
Place a clean piece of paper over the OPC belt to prevent damage from  
exposure to light.  
9
Remove the laser lens.  
Carefully lift out at a 45° angle using the  
two tabs on top of the lens.  
10 Using a dry cotton cloth, wipe the lens.  
11 Reinstall the laser lens.  
Slide the lens in at a 45° angle and snap it  
in place.  
12 Remove the clean piece of paper.  
13 Replace the OPC belt cartridge into the  
printer.  
/ꢚꢐꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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14 Reinstall the OPC belt cartridge.  
15 Rotate the two lock levers to secure the  
OPC belt cartridge in the printer.  
16 Reinstall the four toner cartridges.  
17 Close the printer’s front and top covers.  
18 If you have a duplex model, close the duplexer’s rear cover.  
19 Plug in the printer, and turn it on.  
»
Note: In compliance with UL guidelines, “The appliance inlet is considered to be  
the main disconnect device.”  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚꢐ  
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ꢐꢎꢁꢌꢄꢃꢄꢅꢆꢂꢇꢁꢆꢉꢍꢙꢎꢁ5ꢁꢈ  
If you have a duplex model, you should clean the inside of the duplexer on a regular  
basis.  
»
Note: A dry cotton cloth is required for this procedure.  
1
If you have a duplex model, follow steps 2 through 14.  
If not, skip to “Cleaning the Paper Exit Rollers” on page 6-14.  
Turn off and unplug the printer.  
2
3
Open the duplexer’s rear cover.  
Do not open the printer’s rear cover.  
/ꢚꢐ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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4
Clean the duplexer with a dry cotton cloth.  
5
Tilt the paper path toward the inside of the printer.  
Caution: Hold the paper path unit by its corners to avoid the unit catching your  
fingers between it and the cover.  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚꢐ'  
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6
Clean the registration rollers with a dry cotton cloth.  
7
Remove the duplexer’s lower rear assembly.  
8
Clean the registration rollers with a dry cotton cloth.  
/ꢚꢐ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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9
Reach underneath the printer and clean with a dry cotton cloth.  
10 Reinsert the duplexer’s lower rear assembly.  
11 Open the duplexer’s top cover.  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
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»
Note: Use two hands to open the duplexer’s top cover to avoid twisting its hinge.  
12 Clean the registration rollers with a dry cotton cloth.  
While manually rotating each paper exit roller, clean each roller.  
13 Close the duplexer’s top cover.  
/ꢚꢐ-  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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»
Note: Even though this is the section about cleaning the duplexer, do not forget to  
clean the printer’s paper exit rollers, too.  
14 Pull the latch to release the top cover,  
and then open the cover.  
»
Note: The illustrations for steps 14 and 15  
show the printer without the duplexer.  
However, the instructions are the same for  
both models.  
Caution: If you have a duplex model,  
make sure you have opened the  
duplexer’s rear cover first. Forced opening  
of the top cover first may damage the unit.  
15 Using a dry cotton cloth, clean the  
paper exit rollers.  
While manually rotating each paper exit  
roller, clean each roller.  
16 Clean the registration rollers with a dry cotton cloth.  
17 Close the printer’s top cover.  
18 If you have a duplex model, close the duplexer’s rear cover.  
19 Plug the printer in and turn it on.  
»
Note: In compliance with UL guidelines: The appliance inlet is considered to be  
the main disconnect device.  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚꢐ+  
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ꢐꢎꢁꢌꢄꢃꢄꢅꢆꢂꢇꢁꢆ*5ꢂꢁꢈꢃꢑꢈꢆꢑꢋꢆ&ꢇꢁꢆ ꢈꢃꢄꢂꢁꢈ  
WARNING! Turn off the printer, unplug the power cord, and disconnect all interface  
cables before cleaning. Do not spill water or detergent into the printer; otherwise the  
printer will be damaged and an electric shock may occur.  
ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker  
reinigen. Verschütten Sie kein Wasser oder andere Flüssigkeiten auf dem Drucker, da  
das Gerät sonst beschädigt wird oder die Gefahr eines elektrischen Schlages besteht.  
To protect your printer and maintain its appearance, clean the exterior regularly. Use  
the following guidelines:  
Use only a dry or slightly damp, lint-free, soft cloth moistened only with water or  
mild detergent.  
Never use cleaning solutions that contain solvents, such as alcohol and benzene.  
Solvents may damage the printer’s finish.  
Always test any cleaning solution on a small area of your printer to check the solu-  
tion's performance.  
Never use sharp or rough implements, such as wire or plastic cleaning pads.  
Never spray a cleaning solution directly on the printer as the cleaning solution will  
penetrate to the interior of the printer and cause damage.  
/ꢚ 2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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6ꢇ#ꢜꢋꢈꢌꢊ$ꢅꢄꢆꢇꢅ=ꢃꢑꢇꢔꢅ  
1ꢌꢜꢅ7ꢂꢄꢄꢜꢇꢅꢋꢊꢘꢅ  
%ꢜꢇꢋꢊꢌꢊ$ꢅ6ꢂꢜꢜꢇꢔ  
(ꢐꢜꢘꢙ ꢈꢂꢌꢍꢃꢏꢐꢍ5ꢇꢔꢐꢄꢍꢛꢈꢘꢍ,ꢅꢃꢃꢘꢐꢍꢙꢂꢆꢍ  
ꢗꢘꢐꢙꢂꢈꢂꢌꢍ(ꢅꢘꢘꢐꢄ  
Caution: The fuser unit is an integral part of the imaging process and is also  
expensive to replace. Fuser life will be shortened (or the fuser permanently damaged)  
if the oil bottle and cleaning roller are not changed when needed and installed  
properly. This type of damage is not covered under warranty or service contract.  
WARNING! The fuser unit can become extremely hot and cause severe burns. Make  
sure the unit is cool before handling it.  
ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungsgefahr  
besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abkühlen, bevor Sie diese  
berühren.  
1
2
Turn off and unplug the printer.  
If you have a duplex model, open the  
duplexer’s rear cover.  
If not, skip to step 3.  
Caution: If you have a duplex model,  
make sure you have opened the  
duplexer’s rear cover first. Forced  
opening of the top cover first may  
damage the unit.  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚ ꢙ  
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1ꢌꢜꢅ7ꢂꢄꢄꢜꢇꢅꢋꢊꢘꢅ  
%ꢜꢇꢋꢊꢌꢊ$ꢅ6ꢂꢜꢜꢇꢔ  
3
Pull the latch to release the top  
cover, and then open the top cover.  
»
Note: The illustrations for step 3  
through step 9 shows the printer  
without the duplexer. However, the  
instructions are the same for both  
models.  
4
Open the two cleaning roller lock  
levers.  
5
Remove the old oil bottle.  
Caution: Hold a sheet of paper under  
the oil bottle while removing it, so oil  
doesn’t drip into the printer.  
/ꢚ ꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢉꢊꢁꢈꢋꢌꢍꢁꢎꢈ  
ꢏꢆꢃꢈꢐꢑꢉꢉꢃꢁꢈꢄꢇꢒꢈ  
ꢓꢃꢁꢄꢇꢆꢇ ꢈꢀꢑꢃꢃꢁꢎ  
6
Remove the old cleaning roller.  
7
Lower the new oil bottle into its slot.  
The tab on the side of the bottle must  
be on the right.  
ꢀꢁꢂ  
8
Install the cleaning roller in its slot.  
ꢀꢁꢂ  
The tab on the top of the cleaning roller  
must be on the left.  
ꢔꢄꢆꢇꢉꢁꢇꢄꢇꢅꢁ  
ꢕꢖꢗꢗ  
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6ꢇ#ꢜꢋꢈꢌꢊ$ꢅꢄꢆꢇꢅ=ꢃꢑꢇꢔꢅ  
1ꢌꢜꢅ7ꢂꢄꢄꢜꢇꢅꢋꢊꢘꢅ  
%ꢜꢇꢋꢊꢌꢊ$ꢅ6ꢂꢜꢜꢇꢔ  
9
Close the two lock levers.  
10 Close the printer’s top cover.  
11 If you have a duplex model, close the  
duplexer’s rear cover.  
12 Plug in the printer, and turn it on.  
»
Note: In compliance with UL guidelines,  
“The appliance inlet is considered to be  
the main disconnect device.”  
13 Use the Service/Clear Care menu to  
remove the Replace cleaning  
Rollermessage.  
/ꢚ !  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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6ꢇ#ꢜꢋꢈꢌꢊ$ꢅꢄꢆꢇꢅ1.%ꢅ  
7ꢇꢜꢄꢅ%ꢋꢔꢄꢔꢌꢘ$ꢇ  
(ꢐꢜꢘꢙ ꢈꢂꢌꢍꢃꢏꢐꢍꢛꢑꢗꢍ,ꢐꢘꢃꢍꢗꢙꢄꢃꢄꢈꢆꢌꢐ  
Caution: The OPC belt is extremely sensitive to bright light and direct sunlight. Always  
leave it in its protective bag until you are ready to install it. Any exposure to light should  
be limited to less than two minutes, or permanent damage could result. If you suspect  
the belt is damaged due to exposure to light, put the belt in a dark place to recover.  
Depending on the amount of exposure, recovery may take up to two hours. Recovery  
time is dependent on the amount of exposure sustained. Recovery is not guaranteed.  
The OPC belt is also extremely sensitive to touch. Always handle the cartridge so you  
don’t touch the surface of the belt. Any body oil left on the surface of the belt will  
prevent toner from adhering to the belt which results in poor image quality. Also, keep  
the cartridge away from anything that may scratch the surface of the belt. Any  
scratches will show in the image produced.  
1
2
Turn off and unplug the printer.  
If you have a duplex model, open the  
duplexer’s rear cover.  
If not, skip to step 3.  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚ '  
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6ꢇ#ꢜꢋꢈꢌꢊ$ꢅꢄꢆꢇꢅ1.%ꢅ  
7ꢇꢜꢄꢅ%ꢋꢔꢄꢔꢌꢘ$ꢇ  
3
Open the printer’s front cover.  
Squeeze the latch near the upper-right  
corner of the cover.  
Caution: This is necessary, as it pulls  
the toner cartridges forward slightly to  
make room for the OPC belt cartridge.  
You could damage the OPC belt if you  
don’t do this.  
ꢖꢆꢂꢎꢑ  
»
Note: The illustrations for steps 3  
through 11 show the printer without the  
duplexer. However, the instructions are  
the same for both models.  
4
Pull the latch to release the top  
cover, and then open the top cover.  
Caution: If you have a duplex model,  
make sure you have opened the  
duplexer’s rear cover first. Forced  
opening of the top cover first may  
damage the unit.  
5
Rotate up the two lock levers (one on  
each side of the OPC belt cartridge)  
to release the cartridge.  
/ꢚ /  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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6ꢇ#ꢜꢋꢈꢌꢊ$ꢅꢄꢆꢇꢅ1.%ꢅ  
7ꢇꢜꢄꢅ%ꢋꢔꢄꢔꢌꢘ$ꢇ  
6
Pull the cartridge straight up and out  
of the printer, and then discard it.  
7
Remove the protective sheet from  
the new cartridge, and then pull out  
the two tension-release pins (one on  
each side of the cartridge).  
Caution: Don’t touch the green  
material on the cartridge. It scratches  
easily.  
»
Note: The white powder lubricant on a  
new OPC belt is normal; it won’t affect  
quality.  
8
9
Holding the cartridge above the  
printer, align the guide pins on the  
cartridge with the guide slots in the  
lock levers.  
The white gear on the cartridge goes to  
the right.  
Gently guide the cartridge into the  
printer.  
Caution: The cartridge should slide  
easily into the printer. Don’t force it.  
ꢎꢋꢌꢊꢄꢇꢊꢋꢊꢈꢇ  
/ꢚ 0  
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6ꢇ#ꢜꢋꢈꢌꢊ$ꢅꢄꢆꢇꢅ1.%ꢅ  
7ꢇꢜꢄꢅ%ꢋꢔꢄꢔꢌꢘ$ꢇ  
10 Rotate the two lock levers to secure  
the OPC belt cartridge in the printer.  
11 Close the printer’s front and top  
covers.  
12 If you have a duplex model, close the  
duplexer’s rear cover.  
13 Plug in the printer, and turn it on.  
»
Note: In compliance with UL  
guidelines, “The appliance inlet is  
considered to be the main disconnect  
device.”  
14 Use the Service/Clear Care menu to  
remove the Replace beltmessage.  
/ꢚ -  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢉꢊꢁꢈꢋꢌꢍꢇꢁꢈ  
ꢎꢆꢃꢉꢁꢏ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢉꢊꢁꢈꢋꢌꢍꢇꢁꢈꢎꢆꢃꢉꢁꢏꢈ  
The ozone filter reduces exhausted ozone gas.  
1
Remove the ozone filter case on the left rear of the printer.  
On the Duplex Model, use the plastic ridge on the right of its case to pry the ozone  
filter case away from the printer.  
DeskLaser  
Duplex Model  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢄꢉꢅꢊꢋꢌꢄ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢄꢉ  
ꢍ ꢋꢌꢈꢇꢎꢅꢏꢇꢐꢑꢄ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢄꢉꢅꢊꢋꢌꢄ  
2
3
4
5
Remove the ozone filter from the case.  
Install a new ozone filter in the case.  
Reinstall the ozone filter case.  
Discard the old ozone filter.  
ꢐꢄꢆꢇꢉꢁꢇꢄꢇꢅꢁ  
ꢑꢒꢓꢔ  
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6ꢇ#ꢜꢋꢈꢌꢊ$ꢅꢄꢆꢇꢅ)ꢋꢑꢄꢇꢅ  
ꢛꢂꢊꢇꢔꢅ.ꢋꢈꢒ  
(ꢐꢜꢘꢙ ꢈꢂꢌꢍꢃꢏꢐꢍꢊꢙꢔꢃꢐꢍ%ꢅꢂꢐꢄꢍꢑꢙ    
The waste toner pack collects the waste toner from the printing process so you can  
conveniently dispose of it.  
1
Open the printer’s front cover.  
»
Note: This illustration shows the printer  
without the duplexer. However, the  
waste toner pack instructions are the  
same for both models.  
2
Remove the waste toner pack.  
3
Use the label on the side of the old  
waste toner pack to seal the open-  
ing, and then dispose of the pack in  
accordance with safety laws and  
regulations in your area.  
ꢕꢈꢆꢇꢊꢂꢑꢃꢍꢊꢄꢁꢈꢅꢃꢅ0ꢔ  
4
5
6
Insert the new waste toner pack.  
Close the printer’s front cover.  
Check the status message in the message window.  
If the message window displays Check waste Toner, use the Service/Clear  
Care menu to remove the message.  
/ꢚ!2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢕꢎꢅ ꢖꢋꢗꢖꢘꢒ  
ꢁꢂꢍ%ꢏꢈꢔꢍꢗꢏꢙꢜꢃꢐꢄꢍ1ꢍ1ꢍ1  
“Preventing Media Jams” on page 7-2  
“Understanding the Media Path” on page 7-3  
“Understanding Media Jam Status Messages” on page 7-5  
“Removing Media Jams” on page 7-5  
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ꢝꢊꢄꢔꢂꢘꢃꢈꢄꢌꢂꢊ  
ꢁꢂꢃꢄꢅꢆꢇ ꢃꢈꢅꢂ  
This chapter explains how to prevent media jam and then provides detailed informa-  
tion on how to find and remove media jams.  
ꢑꢄꢐꢓꢐꢂꢃꢈꢂꢌꢍ ꢐꢆꢈꢙꢍ"ꢙ#ꢔꢍ  
There are several things you can do to reduce the occurrence of media jams.  
Use media that matches the printer specifications.  
Make sure the media is not folded, wrinkled, or excessively curled.  
Do not overfill the media cassette. The cassette has a fill-limit mark on the inside  
left side.  
»
»
Note: Ensure that the media in the cassette is flat, especially on the leading edge.  
If you have problems with double feeding, remove the media from the cassette  
and fan the sheets. They may be sticking together.  
Note: Do not fan transparencies since this causes static.  
Remove transparencies from the output tray immediately to avoid static buildup.  
Do not allow the output tray to overfill.  
»
Note: The face-down output tray has a 250-sheet capacity. Jamming may occur if  
you allow media to accumulate more than 250 sheets at a time.  
Store media in a dry location away from moisture and humidity.  
Make sure you’ve loaded the media printing-side up. Many manufacturers place  
an arrow on the end of the wrapper to indicate the printing side. If you can’t deter-  
mine which side of the media to print on, remove the media from the cassette,  
rotate the stack a half-turn, turn the stack over, and then place it back in the  
cassette.  
Ensure that you have the correct media type selected if you’re printing on enve-  
lopes, glossy stock, labels, thick stock, transfer media, or transparencies.  
Ensure that the printer is on a hard, flat, level surface.  
Ensure that the cassette only contains one type of media at a time.  
0ꢚꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢕꢊꢘꢇꢔꢑꢄꢋꢊꢘꢌꢊ$ꢅꢄꢆꢇꢅ  
ꢎꢇꢘꢌꢋꢅ.ꢋꢄꢆ  
7ꢂꢆꢐꢄꢔꢃꢙꢂꢆꢈꢂꢌꢍꢃꢏꢐꢍ ꢐꢆꢈꢙꢍꢑꢙꢃꢏ  
ꢉꢁꢏ1/ꢌꢏꢁꢈ  
Understanding the printer’s media path will help you locate media jams. The media  
cassette is located at the bottom front of the printer. The media is picked from the cas-  
sette, passed under the transfer drum, passed through the fuser, and delivered via the  
paper exit unit to the media exit tray, which is the top of the printer. Access to the  
media path, in case of a media jam is through the printer’s rear cover.  
>?ꢃꢂꢊꢜꢄꢇꢇꢈꢉ  
ꢀꢓꢂꢁꢓꢂꢊꢋꢉꢆꢌ  
7ꢓꢍꢈꢉꢊ ꢅꢃꢂ  
7ꢓꢍꢈꢉꢊ  
ꢜꢄꢇꢇꢈꢉꢍ  
K
Y
M
ꢋꢉꢆꢅꢍꢒꢈꢉꢊ  
ꢘꢉꢓ(  
C
ꢜꢈꢆꢉ  
7ꢉꢄꢅꢂ  
ꢗꢃꢎ4ꢓꢁ  
ꢜꢄꢇꢇꢈꢉꢍ  
=ꢈꢏꢃꢆꢊꢛꢆꢍꢍꢈꢂꢂꢈ  
ꢕꢃꢏꢈꢊ9ꢃꢈꢐ  
ꢎꢇꢘꢌꢋꢅ;ꢋꢉꢑ  
0ꢚ  
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ꢕꢊꢘꢇꢔꢑꢄꢋꢊꢘꢌꢊ$ꢅꢄꢆꢇꢅ  
ꢎꢇꢘꢌꢋꢅ.ꢋꢄꢆ  
ꢉꢍꢙꢎꢁ5ꢆꢔꢑꢕꢁꢎ  
Understanding the printer’s media path will help you locate media jams. The media  
cassette is located at the bottom front of the printer. The media is picked from the  
cassette (shown as the number 1 on the diagram), passed under the transfer drum,  
passed through the fuser, momentarily emerges from the paper exit (2), reenters the  
duplexer (3), cycles through the transfer drum and fuser again (4), and is delivered via  
the paper exit unit to the output tray, which is the top of the printer (5). Access to the  
media path, in case of a media jam is through the duplexer’s and the printer’s covers.  
ꢘꢓꢁꢇꢈ?ꢈꢉ;ꢍꢊꢋꢄꢁꢊ  
ꢛꢄꢙꢈꢉ  
3
2
5ꢀꢓꢂꢁꢓꢂ  
ꢋꢉꢆꢌ  
7ꢓꢍꢈꢉ  
ꢋꢉꢆꢅꢍꢒꢈꢉ  
ꢘꢉꢓ(  
ꢜꢈꢆꢉ  
7ꢉꢄꢅꢂ  
1
4
=ꢈꢏꢃꢆ  
ꢛꢆꢍꢍꢈꢂꢂꢈꢍ  
ꢕꢃꢏꢈꢊ9ꢃꢈꢐ  
ꢖꢄꢐꢈꢉꢊꢜꢈꢆꢉ  
 ꢍꢍꢈ(ꢚꢇꢌ  
»
Note: Since several sheets are cycling through the printer/duplexer at the same time,  
it only appears as if the back side of a duplexed sheet emerges instantly from the  
duplexer. If you experience a media jam, be sure to check which sheets have printed.  
0ꢚ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢕꢊꢘꢇꢔꢑꢄꢋꢊꢘꢌꢊ$ꢅ  
ꢎꢇꢘꢌꢋꢅ;ꢋꢉꢅꢏꢄꢋꢄꢃꢑꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
7ꢂꢆꢐꢄꢔꢃꢙꢂꢆꢈꢂꢌꢍ ꢐꢆꢈꢙꢍ"ꢙ#ꢍ+ꢃꢙꢃꢇꢔꢍ  
 ꢐꢔꢔꢙꢌꢐꢔ  
When a jam occurs, the message window on the control panel displays one of several  
messages: Misfeed Jam, Inner Jam, Drum Jam, Outer Jam or Lower  
Duplex Jam or Upper Duplex Jam. Frequent jams in any area indicate that area  
should be checked, repaired, or cleaned. Repeated jams may also happen if you’re  
using the wrong weight print media.  
Misfeed jams occur in the standard cassette or lower input feeder. A misfeed  
jam may be as simple as a sheet of media not being picked, or it may be that  
the media was picked but not fed properly. Access to this area is through the cas-  
sette slot.  
Inner jams occur in the transfer drum/transfer unit area. This type of jam means  
that the media did not make it to the paper exit area. Access to this area is  
through the printer’s (and/or duplexer’s) rear cover (and/or duplexer’s lower rear  
assembly).  
Drum jams occur if the media winds around the transfer drum. Access to this  
area is through the printer’s (and/or duplexer’s) rear cover.  
Outer jams occur in the fuser/media exit area. Jams of this type usually means  
that media is stuck in the fuser/exit roller area. Access to this area is through the  
printer’s (and/or duplexer’s) top cover.  
Duplex jams occur in the duplexer. Access to this area is through the duplexer’s  
top and rear covers, and lower rear assembly.  
(ꢐ#ꢅꢓꢈꢂꢌꢍ ꢐꢆꢈꢙꢍ"ꢙ#ꢔ  
To avoid damage to rollers, always remove jammed media gently.  
Always try to remove jammed media without tearing it. Any pieces of media  
left in the printer, whether large or small, can obstruct the paper path and cause  
further jams.  
If, after clearing the media jam, the jam message in the control panel window persists,  
open and close the printer’s top cover. This should clear the jam message.  
ꢎꢇꢘꢌꢋꢅ;ꢋꢉꢑ  
0ꢚ'  
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6ꢇꢉꢂ&ꢌꢊ$ꢅꢎꢇꢘꢌꢋꢅ  
;ꢋꢉꢑ  
ꢔꢃꢏꢋꢁꢁꢕꢆꢒꢌꢘꢏ  
1
2
3
Remove the media cassette(s).  
Pull out the jammed media.  
Ensure that the media is lying flat in the cassette(s) and that it doesn’t  
exceed the media limit mark.  
4
Slide the cassette(s) back into the printer.  
ꢛꢄꢄꢁꢈ ꢆꢒꢌꢘꢏ4ꢆꢉꢈꢍꢘꢆꢒꢌꢘꢏ4ꢆꢌꢄꢕꢆꢜꢍꢂꢁꢈꢆꢒꢌꢘꢏꢆ  
WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit  
cools.  
ACHTUNG! Die Fixiereinheit wird sehr heiß! Bitte achten Sie darauf, daß sie diese  
einige Zeit abkühlen lassen, bevor Sie einen Papierstau beseitigen.  
Caution: Media that hasn’t fully passed through the fuser contains unfused toner that  
can dirty your hands, clothes, or any thing else it gets on. If you accidentally get toner  
on your hands, wash them in cool water. If you accidentally get toner on your clothes,  
lightly dust them off as much as possible. If some toner remains on your clothes, use  
cool, not hot water, to rinse the toner off, provided your clothing is washable.  
1
2
If you have a duplex model, see “Duplexer Jams” on page 7-9.  
Open the rear cover of the printer.  
»
Note: The illustrations for steps 2  
through 12 show the printer without  
the duplexer. However, the  
instructions are the same for both  
models.  
3
4
Remove the jammed media by  
pulling it toward you.  
Close the printer’s rear cover.  
0ꢚ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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6ꢇꢉꢂ&ꢌꢊ$ꢅꢎꢇꢘꢌꢋꢅ  
;ꢋꢉꢑ  
5
If there still is a jam message,  
open the printer’s top cover.  
Caution: If you have a duplex model,  
make sure you have opened the  
duplexer’s rear cover first. See  
“Duplexer Jams” on page 7-9. Forced  
opening of the top cover first may  
damage the unit.  
Pull the top latch to release the top  
cover.  
6
7
Remove the jammed media by pulling it toward you.  
If it didn’t come out easily, open  
the fuser roller pressure release  
levers (one at each end of the  
fuser).  
ꢎꢇꢘꢌꢋꢅ;ꢋꢉꢑ  
0ꢚ0  
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6ꢇꢉꢂ&ꢌꢊ$ꢅꢎꢇꢘꢌꢋꢅ  
;ꢋꢉꢑ  
8
Remove the jammed media by  
pulling it from the bottom of the  
fuser (through the printer’s [and/or  
the duplexer’s] rear cover), not  
from the top of the fuser.  
This prevents any unfused toner from  
dirtying the fuser rollers.  
Caution: Be careful not to touch the  
transfer drum while removing  
jammed media.  
9
Close the fuser roller pressure release levers (one at each end of the fuser).  
10 Close the top cover of the printer.  
11 Close the rear cover of the printer.  
12 Slide the cassette(s) back into the printer.  
0ꢚ-  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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6ꢇꢉꢂ&ꢌꢊ$ꢅꢎꢇꢘꢌꢋꢅ  
;ꢋꢉꢑ  
ꢉꢍꢙꢎꢁ5ꢁꢈꢆꢒꢌꢘꢏ  
1
If you have a duplex model, open  
the duplexer’s top cover.  
If not, skip this section.  
»
Note: Use two hands to open the  
duplexer’s top cover to avoid twisting  
its hinge.  
2
3
Remove the jammed media by  
pulling it toward you.  
Close the duplexer’s top cover.  
4
5
6
If there still is a jam message,  
open the media cassette.  
Remove the jammed media by  
pulling it toward you.  
Close the media cassette.  
ꢎꢇꢘꢌꢋꢅ;ꢋꢉꢑ  
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;ꢋꢉꢑ  
7
If there still is a jam message,  
remove the duplexer’s lower rear  
assembly.  
8
9
Remove the jammed media by  
pulling it toward you.  
Reinsert the duplexer’s lower rear  
assembly.  
10 If there still is a jam message,  
open the duplexer’s rear cover.  
0ꢚꢙ2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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6ꢇꢉꢂ&ꢌꢊ$ꢅꢎꢇꢘꢌꢋꢅ  
;ꢋꢉꢑ  
11 Tilt the paper path.  
Caution: Hold the paper path unit by  
its corners to avoid the unit catching  
your fingers between it and the cover.  
12 Remove the jammed media in the  
paper path by pulling it toward  
you.  
If the media came out easily, close  
the duplexer’s rear cover.  
If the media did not come out easily,  
keep the duplexer’s rear cover open  
for now.  
13 If there still is a jam message,  
open the printer’s top cover.  
Caution: If you have a duplex model,  
make sure you have opened the  
duplexer’s rear cover first. Forced  
opening of the top cover first may  
damage the unit.  
Pull the top latch to release the top  
cover.  
»
Note: The illustration for step 13  
shows the printer without the  
duplexer. However, the instructions  
are the same for both models.  
ꢎꢇꢘꢌꢋꢅ;ꢋꢉꢑ  
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;ꢋꢉꢑ  
14 Remove the jammed media by  
pulling it toward you.  
15 If it didn’t come out easily, open  
the fuser roller pressure release  
levers (one at each end of the  
fuser).  
»
Note: The illustrations for steps 15  
and 16 show the printer without the  
duplexer. However, the instructions  
are the same for both models.  
0ꢚꢙꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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;ꢋꢉꢑ  
16 Remove the jammed media by  
pulling it from the bottom of the  
fuser (through the printer’s [and/or  
the duplexer’s] rear cover), not  
from the top of the fuser.  
Caution: Be careful not to touch the  
transfer drum while removing  
jammed media.  
Removing the media from the bottom  
prevents any unfused toner from  
dirtying the fuser rollers.  
17 Close the fuser roller pressure release levers (one at each end of the fuser).  
18 Close the printer’s top cover.  
19 Close the printer’s rear cover.  
20 If you have a duplex model, close the duplexer’s rear cover.  
ꢜꢂꢇꢁꢈꢆꢒꢌꢘꢏ  
Remove jammed media from the output tray by gently pulling it toward you.  
ꢎꢇꢘꢌꢋꢅ;ꢋꢉꢑ  
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ꢙꢃꢄꢆꢚꢛꢎꢒꢍꢄꢄꢂ ꢁꢊ  
“OPC Belt Cartridge Problems” on page 8-25  
“Output Problems” on page 8-20  
“Duplexer Problems” on page 8-26  
“Print Quality Problems” on page 8-28  
“Placing a Service Call” on page 8-35  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
ꢝꢊꢄꢔꢂꢘꢃꢈꢄꢌꢂꢊ  
ꢁꢂꢃꢄꢅꢆꢇ ꢃꢈꢅꢂ  
This chapter provides information to aid you in resolving printer problems: tables of  
common status messages, a problem checklist, and descriptions of common print  
quality problems with corresponding solutions. You’ll also find out what information  
you’ll need to have before placing a service call if one becomes necessary.  
+ꢃꢙꢃꢇꢔꢍꢙꢂꢆꢍ+ꢐꢄꢓꢈ ꢐꢍ ꢐꢔꢔꢙꢌꢐꢔ  
Status and service messages are displayed in the control panel message window.  
They provide information about your printer and help you locate many problems.  
When the condition associated with a displayed message has changed, the message  
is cleared from the window.  
ꢀꢂꢌꢂꢍꢏꢆꢔꢁꢏꢏꢌꢅꢁꢏ  
»
Note: Status messages are not displayed while the printer is off line.  
This message...  
indicates...  
Do this...  
Asic error  
There is an application specific  
integrated circuit (ASIC) problem.  
Call for service.  
Asic error 2  
There is an application specific  
integrated circuit (ASIC) problem.  
Call for service.  
Back panel  
Misinstalled  
The rear cover over the transfer unit is Close the rear cover.  
not closed.  
Bad entry  
You have made an illegal entry in the Enter your information  
configuration menu.  
again.  
Belt cartridge  
Misinstalled  
The OPC belt cartridge is either  
incorrectly installed or missing.  
Install the OPC belt  
cartridge correctly.  
Black toner Empty  
The black toner cartridge is empty.  
Replace the black toner  
cartridge.  
Black toner  
Misinstalled  
The black toner cartridge is either  
incorrectly installed or missing.  
Install the toner  
cartridge correctly.  
Canceling jobs  
All pages currently received by the  
printer are being cancelled.  
No action needed.  
-ꢚꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢏꢄꢋꢄꢃꢑꢅꢋꢊꢘꢅꢏꢇꢔ&ꢌꢈꢇꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
This message...  
indicates...  
Do this...  
Check fuser  
The cleaning roller is either  
Correctly install or  
Cleaning roller  
misinstalled or missing, or it is empty replace the cleaning  
and needs to be replaced. roller.  
Check fuser oil &  
cleaning roler  
The fuser oil bottle and cleaning roller Correctly install or  
are either misinstalled or missing, or replace the fuser oil  
they need to be replaced.  
bottle and cleaning  
roller.  
Check waste Toner  
Cyan toner Empty  
The waste toner pack is either  
misinstalled or missing, or it is full and replace the waste toner  
needs to be replaced.  
Correctly install or  
pack.  
The cyan toner cartridge is empty.  
Replace the cyan toner  
cartridge.  
Cyan toner  
Misinstalled  
The cyan toner cartridge is either  
incorrectly installed or missing.  
Install the toner  
cartridge correctly.  
Download error  
Press cancel  
An error has occurred in the system Press the Cancel key on  
software download procedure.  
the printer control panel,  
and restart the  
download procedure.  
If this error appears  
again, call for  
service.  
Downloading  
Test page  
A test page is being printed.  
No action needed.  
Dram test error  
There is a DRAM or controller board Call for service.  
problem.  
Drum jam  
Media has jammed in the drum area. Locate and clear the  
media jam.  
Duplex panel  
Misinstalled  
The duplexer’s top cover is not closed. Close the duplexer’s top  
cover.  
Energy save mode On  
Energy Saver mode is currently in  
effect.  
No action needed.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
-ꢚ  
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ꢏꢄꢋꢄꢃꢑꢅꢋꢊꢘꢅꢏꢇꢔ&ꢌꢈꢇꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
This message...  
indicates...  
Do this...  
Ethernet error  
An Ethernet error has occurred:  
Record the error num-  
ber, if one is given, and  
then contact your sys-  
tem administrator or the  
QMS Customer  
101 Hardware address conflict  
103 mem err  
104 appinit  
105 net err  
106 net err  
Response Center.  
107 event err  
108 event err  
109 Ethernet address conflict  
110 err  
111 err  
112 couldn’t program physical  
113 err  
114 RARP err  
115 couldn’t program logical address  
124 snetopen err  
125 netxopn err  
126 makeport full  
241 shift err  
242 fifo count error  
Erasing flash  
The flash ROM is erasing the old ROM No action needed.  
when you are installing a new system.  
F# xxxxxxxx xxxx  
i960 fault  
There is a processor fault.  
Call for service.  
Flash error  
There is a flash ROM problem.  
The front cover is not closed.  
Call for service.  
Front panel  
Misinstalled  
Close the front cover.  
Fuser c. roller  
Misinstalled  
The fuser cleaning roller is either  
incorrectly installed or missing.  
Install the fuser cleaning  
roller correctly.  
Fusing unit  
Misinstalled  
The fuser is either incorrectly installed Install the fuser  
or missing. correctly.  
HW err 0  
The Ethernet hardware address is not Use the Ethernet HW  
Press cancel  
set.  
(Hardware) Address  
menu to set the  
hardware address.  
Idle  
No jobs are in progress.  
No action needed.  
-ꢚ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢏꢄꢋꢄꢃꢑꢅꢋꢊꢘꢅꢏꢇꢔ&ꢌꢈꢇꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
This message...  
indicates...  
Do this...  
Inner jam  
Media has jammed.  
Locate and remove the  
jam. Check the  
locations described in  
chapter 7, “Media  
Jams.”  
IP err 0  
Press cancel  
The Internet address is incorrectly set. Use the Internet  
Address menu to set it  
correctly.  
Key is not used  
The Media key has been accidentally No action needed.  
pressed.  
Lower Cassette  
Misinstalled  
The lower input feeder cassette is not Close the lower input  
closed.  
Media has jammed leaving the lower Locate and remove the  
duplex unit. jam.  
feeder cassette.  
Lower Duplex Jam  
Magenta toner Empty  
The magenta toner cartridge is empty. Replace the magenta  
toner cartridge.  
Magenta toner  
Misinstalled  
The magenta toner cartridge is either Install the toner  
incorrectly installed or missing.  
cartridge correctly.  
Media mismatch  
The type of media (paper or  
transparency) in the cassette is  
different from that chosen in the  
printer driver.  
Put the correct type of  
media in the cassette.  
x Meg  
Version x.x  
This indicates the total amount of  
memory installed in the printer and the  
kernel version. It displays during  
printer startup.  
No action needed.  
Misfeed jam  
Media has jammed leaving the media Locate and remove the  
cassette. media jam.  
Need more memory Paper More memory is needed to print the Add more memory, put  
mismatch  
job, and the media in the cassette is the correct media in the  
different from that chosen in the  
printer driver.  
cassette, and then  
reprint the job.  
»
Note: The image will still print, but  
because there is insufficient  
memory, parts of the image will be  
clipped.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
-ꢚ'  
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ꢏꢄꢋꢄꢃꢑꢅꢋꢊꢘꢅꢏꢇꢔ&ꢌꢈꢇꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
This message...  
indicates...  
Do this...  
Need new kernel  
The kernel can’t be located by the  
system software.  
Download the kernel  
again.  
New kernel...  
The kernel is being downloaded  
during the system software  
downloading process.  
No action needed.  
Output Bin Full  
Outer jam  
Media has filled up the output bin.  
Remove media from the  
output bin.  
Media has jammed leaving the paper Locate and remove the  
exit unit. jam.  
Paper out lower Tray  
Paper out upper Tray  
The indicated media cassette is empty Reload the cassette.  
or the cassette is missing.  
»
Note: Because the system code is  
not updated until after the print job  
finishes, this message may at  
times seem incorrect. In other  
words, if you print a job from the  
lower cassette, then start printing  
a job from upper cassette but run  
out of media in the upper cassette  
before the job finishes, the  
message Paper out lower  
Traydisplays.  
Printing  
The printer is on line and printing.  
No action needed.  
Printing need  
More memory  
The printer is on line and printing, but Add more memory, and  
it needs more memory to print the file. then reprint the job.  
It will print as much of the page as it  
can currently fit in memory.  
»
Note: Due to the lack of sufficient  
memory, parts of the image may  
be clipped off.  
-ꢚ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢏꢄꢋꢄꢃꢑꢅꢋꢊꢘꢅꢏꢇꢔ&ꢌꢈꢇꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
This message...  
indicates...  
Do this...  
Printing  
The media size in the media cassette Put the correct size  
Paper mismatch  
is different from that chosen in the  
printer driver.  
media in the cassette,  
and then reprint the job.  
»
Note: The job will print on the  
installed media size. However, if  
the installed media size is smaller  
than that chosen in the printer  
driver, parts of the image may be  
clipped.  
QMS magicolor 2  
Board test  
The printer is going through its initial No action needed.  
testing during startup.  
Replace 120K kit  
The printer is ready for its 120,000  
page preventive maintenance.  
Call for service.  
Replace belt  
The OPC belt cartridge needs to be  
replaced.  
Replace the OPC belt  
cartridge.  
»
Note: Reset the  
OPC belt under  
Operator Control/  
Consumables/Item  
Replaced/Belt.  
Replace black Toner  
The black toner cartridge is low.  
Replace the black toner  
cartridge, or continue  
printing until Black  
toner Emptydisplays.  
»
Note: Reset black  
toner under  
Operator Control/  
Consumables/Item  
Replaced/Black  
Toner.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
-ꢚ0  
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ꢏꢄꢋꢄꢃꢑꢅꢋꢊꢘꢅꢏꢇꢔ&ꢌꢈꢇꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
This message...  
indicates...  
Do this...  
Replace cleaning  
Roller  
The fuser cleaning roller needs to be Replace the fuser  
replaced.  
cleaning roller.  
Also, this message  
occurs when the user  
replaces the fuser oil  
bottle and cleaning  
roller, but only resets  
the fuser oil on the  
control panel.  
»
Note: Reset the  
fuser cleaner under  
Operator Control/  
Consumables/Item  
Replaced/Cleaning  
Roller.  
Replace cyan Toner  
The cyan toner cartridge is low.  
Replace the cyan toner  
cartridge, or continue  
printing until Cyan  
toner Emptydisplays.  
»
Note: Reset cyan  
toner under  
Operator Control/  
Consumables/Item  
Replaced/Cyan  
Toner.  
Replace fuser  
The fuser needs to be replaced.  
Replace the fuser.  
»
Note: Reset the  
fuser under  
Operator Control/  
Consumables/Item  
Replaced/Fuser.  
-ꢚ-  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢏꢄꢋꢄꢃꢑꢅꢋꢊꢘꢅꢏꢇꢔ&ꢌꢈꢇꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
This message...  
indicates...  
Do this...  
Replace magenta Toner The magenta toner cartridge is low.  
Replace the magenta  
toner cartridge, or  
continue printing until  
Magenta toner  
Emptydisplays.  
»
Note: Reset  
magenta toner  
under Operator  
Control/  
Consumables/Item  
Replaced/Magenta  
Toner.  
Replace oil and Pad  
Replace yellow Toner  
The fuser oil is low.  
Replace the fuser oil  
bottle and cleaning  
roller.  
The yellow toner cartridge is low.  
Replace the yellow  
toner cartridge, or  
continue printing until  
Yellow toner Empty  
displays.  
»
Note: Reset yellow  
toner under  
Operator Control/  
Consumables/Item  
Replaced/Yellow  
Toner.  
Selected  
You have selected a setting or option No action needed.  
in the configuration menu.  
Service mode  
Service is being performed on the  
printer.  
No additional action  
needed.  
Top panel  
The top cover is not closed.  
Close the top cover.  
Misinstalled  
Upper Duplex Jam  
Warming up  
Media has jammed leaving the upper Locate and remove the  
duplex unit. jam.  
The printer is warming up; the fuser is No action needed.  
at a low temperature. Wait until the  
printer has warmed up before you  
print.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
-ꢚ+  
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ꢏꢄꢋꢄꢃꢑꢅꢋꢊꢘꢅꢏꢇꢔ&ꢌꢈꢇꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
This message...  
indicates...  
Do this...  
Writing flash  
The system is being written to flash  
ROM during software downloading  
process.  
No action needed.  
Yellow toner Empty  
The yellow toner cartridge is empty.  
Replace the yellow  
toner cartridge.  
Yellow toner  
Misinstalled  
The yellow toner cartridge is either  
incorrectly installed or missing.  
Install the toner  
cartridge correctly.  
-ꢚꢙ2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢏꢄꢋꢄꢃꢑꢅꢋꢊꢘꢅꢏꢇꢔ&ꢌꢈꢇꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
ꢀꢁꢈꢊꢃ.ꢁꢆꢔꢁꢏꢏꢌꢅꢁꢏ  
This service message...  
means...  
Call for service  
C3 NVRAM error  
An error has been detected with the  
item indicated in the service  
message. Correction of these errors  
is performed by qualified service  
personnel only. Contact your local  
vendor.  
Call for service  
C4 engine ctrl.  
Call for service  
C7 timing clock  
»
Note: A service message  
sometimes occurs as a result of  
an unusual combination of events,  
not because of an actual problem.  
When the printer stops and a  
service message displays in the  
message window, turn the printer  
off and then back on. This often  
indicator, and printer operation  
resumes. Always try this before  
making a service call.  
Call for service  
D1 YW clutch  
Call for service  
D2 MG clutch  
Call for service  
D3 CY clutch  
Call for service  
D4 BK clutch  
Service calls should be placed to the  
vendor from whom you purchased the  
printer. If you cannot get service from  
your vendor, see appendix A, “QMS  
Customer Support,” for more  
information.  
Call for service  
D5 YK solenoid  
Call for service  
D6 MC solenoid  
Call for service E1  
DE devlpr. motor  
Call for service  
E2 main motor  
Call for service  
E3 drum error  
Call for service  
E4 toner empty  
Call for service  
E5 roller solnd.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
-ꢚꢙꢙ  
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ꢏꢄꢋꢄꢃꢑꢅꢋꢊꢘꢅꢏꢇꢔ&ꢌꢈꢇꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
This service message...  
means...  
Call for service  
E6 clean solnd.  
See the information on page 8-11.  
Call for service  
E7 clean clutch  
Call for service  
E8 fuser clutch  
Call for service  
E9 belt marker  
Call for service  
EL erase LED  
Call for service  
F0 cooling fan  
Call for service  
F2 ozone fan  
Call for service  
F4 fuser fan  
Call for service  
F5 charge HV  
Call for service  
H0 fuser therml.  
Call for service  
H2 fuser temp 2  
Call for service  
H3 fuser temp 3  
Call for service  
H4 fuser temp 4  
Call for service  
L1 beam detector  
Call for service  
L2 scanner motor  
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ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢏꢄꢋꢄꢃꢑꢅꢋꢊꢘꢅꢏꢇꢔ&ꢌꢈꢇꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
This service message...  
means...  
See the information on page 8-11.  
Call for service  
LL laser power  
Call for service  
P1 Hardware err  
Call for service  
P2 Duplex NVRAM  
Call for service  
P4 Duplex motor  
Call for service  
P5 solenoid err  
Call for service  
P6 Duplex fan  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
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.ꢔꢌꢊꢄꢅꢎꢂꢊꢌꢄꢂꢔꢅꢏꢄꢋꢄꢃꢑꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
ꢑꢄꢈꢂꢃꢍ ꢅꢂꢈꢃꢅꢄꢍ+ꢃꢙꢃꢇꢔꢍ ꢐꢔꢔꢙꢌꢐꢔ  
ꢀꢙꢑꢑꢎꢁꢈꢆꢀꢂꢌꢂꢍꢏꢆꢛꢄꢋꢑꢈꢘꢌꢂꢃꢑꢄ  
One of the following messages displays via Print Manager in the printer status window  
when the Windows 95/98/NT Print Spooler is the originator of the status information:  
This  
indicates...  
Do this...  
message...  
Spooling  
The print job is being spooled from an  
application either on a local or remote  
workstation.  
Nothing  
»
Note: Windows NT only—Remote Downlevel  
Document displays in the Document Name  
column of the status window when the client  
workstation, spooling jobs to an NT server,  
does not transmit complete job information.  
See your Microsoft Windows NT  
documentation for more information on this  
message.  
Printing  
Deleting  
The spooler is ready to activate the designated  
monitor and despool the submitted print job.  
Nothing  
The spooler has finished submitting the print job Nothing  
to the designated print monitor and is deleting  
the spool file.  
Error  
The spooler is reporting an error received from  
the monitor.  
If the print job is spooled on a local  
workstation, then a dialog box prompting you  
to either delete or retry the job displays.  
For print jobs spooled  
on a local workstation,  
click the appropriate  
dialog box button.  
If the print job is spooled on a remote  
workstation, then the job is retried until it is  
either deleted or the printer becomes  
unavailable.  
For print jobs spooled  
on a remote  
workstation, either wait  
until the error clears or  
delete the job.  
-ꢚꢙ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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.ꢔꢌꢊꢄꢅꢎꢂꢊꢌꢄꢂꢔꢅꢏꢄꢋꢄꢃꢑꢅ  
ꢎꢇꢑꢑꢋ$ꢇꢑ  
ꢔꢑꢄꢃꢂꢑꢈꢆꢀꢂꢌꢂꢍꢏꢆꢛꢄꢋꢑꢈꢘꢌꢂꢃꢑꢄ  
One of the following messages displays via Print Manager in the printer status window  
when the QMS Network Print Monitor is the originator of the status information:  
This message... indicates...  
Do this...  
Printer not  
responding  
The QMS Network Print Monitor can’t  
communicate with the printer. Either the printer  
is off, or the connection is broken.  
If the print job is  
spooled by a local  
workstation, then  
either turn on the  
printer or reconnect it  
to the network, and  
then click the Retry or  
Cancel button.  
»
Note: If the job is in process, then it is  
terminated, removed from the queue,  
reported to the Network Spooler and, if  
you’re using Windows NT, listed in the  
Application Event Log (if enabled).  
If the job is spooled  
by a remote  
workstation, then turn  
on the printer or  
reconnect it to the  
network.  
This message displays while the job is  
transferred to the printer.  
None  
Printer Busy  
»
Note: Windows NT only—The flag next to  
this message indicates spooling status:  
Red Flag—Printer spooling is disabled.  
ꢈꢃꢄꢂꢁꢈꢆꢀꢂꢌꢂꢍꢏꢆꢛꢄꢋꢑꢈꢘꢌꢂꢃꢑꢄ  
This printer-dependent status information displays via Print Manager in the printer sta-  
tus window when the QMS Network Print Monitor is displaying a message from the  
printer. See “Status and Service Messages” on page 8-2 for a complete list and  
description of these messages.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
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ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$ꢅ  
ꢍꢃꢌꢈꢒꢅ%ꢆꢇꢈꢒ  
»
Note: When you’re printing remotely via the parallel interface, the range of error  
messages is much smaller than when you’re printing via the Ethernet interface. For  
example, when the printer status window displays Paper out x Tray, the printer  
may actually be turned off. Status messages displayed for Ethernet connections are  
much more accurate.  
This message... indicates...  
Do this...  
Control panel  
status messages,  
such as the  
following:  
The printer has encountered a problem.  
Fix the printer problem  
and then do the  
following.  
Idle  
If the print job is spooled on a local  
x toner empty workstation, a dialog box prompts you either  
For print jobs spooled  
on a local  
Outer jam  
to delete or retry the job.  
workstation, click the  
appropriate dialog  
box button.  
If the print job is spooled on a remote  
workstation, the job is retried until it is either  
deleted or the printer becomes unavailable  
(for example, it is busy printing another job or  
it is taken off line).  
For print jobs spooled  
on a remote  
workstation, either  
wait until the error  
clears or delete the  
job.  
Remember that if the send request timeout  
expires, the print job will be terminated and  
cleared from the system.  
%ꢄꢅꢇ&ꢘꢐꢔꢏꢅꢅꢃꢈꢂꢌꢍ*ꢇꢈ ꢋꢍꢗꢏꢐ   
If you’ve just installed your printer and are having problems, be sure you’ve correctly  
followed the procedures explained in the QMS magicolor 2 DeskLaser Setup Guide.  
Then, check the following:  
1
Is the printer status displayed in the control panel window?  
If yes, go to question 2.  
If not, check the following:  
Is the printer turned on?  
Is the power cord plugged into both the power outlet and the printer?  
-ꢚꢙ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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.ꢔꢌꢊꢄꢌꢊ$ꢅꢋꢅꢛꢇꢑꢄꢅ.ꢋ$ꢇ  
Is the power outlet working?  
Does the line voltage from the power outlet match the printer’s power require-  
ments? See appendix B, “Technical Specifications.”  
2
Is the printer receiving data from the computer?  
Try printing a Microsoft test page:  
a
From the Windows 95/98 or Windows NT Start menu choose Settings and  
then Printers.  
b
c
Select the printer, and from the File menu choose Properties.  
On the General tab choose the Print Test Page button.  
If the Ready indicator starts blinking, the printer is receiving the data.  
If not, check the following:  
Are the interface cables securely fastened?  
Is the printer on line? The Ready indicator should be lit.  
Is your application set up correctly for printing? Are the communication  
parameters the same as those on your host and printer?  
If you still can’t identify the problem, contact your local vendor.  
3
Does your application require any additional printer setup?  
If you’re experiencing printing problems not related to print quality, check the print-  
ing section of your application documentation to see if any additional printer setup  
steps are required.  
ꢑꢄꢈꢂꢃꢈꢂꢌꢍꢙꢍ%ꢐꢔꢃꢍꢑꢙꢌꢐ  
You can verify that the printer is able to print by using the Test Page menu:  
1
2
3
Press the Online/Offline key to take the printer off line.  
Press the Menu key until the Test Page menu displays.  
Press the Select key to display the Print test page option.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
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.ꢇꢔ(ꢂꢔꢉꢌꢊ$ꢅꢋꢅ7ꢂꢋꢔꢘꢅ  
ꢛꢇꢑꢄ  
4
Press the Select key again to display the message  
Selected  
and print the test page.  
ꢑꢐꢄ-ꢅꢄ#ꢈꢂꢌꢍꢙꢍ,ꢅꢙꢄꢆꢍ%ꢐꢔꢃ  
You can test the printer components by using the Board Test menu.  
Caution: Make sure the control panel message window reads IDLE before  
performing this procedure.  
1
2
3
4
Press the Online/Offline key to take the printer off line.  
Press the Menu key until the Board Test menu displays.  
Press the Select key to display the Perform test option.  
Press the Select key again to display the message  
Online, full test  
and begin the test.  
The following messages display in the message window several times:  
Testing Flash  
Testing Ethernet  
Testing Asics  
Testing DRAM  
When the board test is finished, the message  
Board OK  
Select Cancel  
displays in the message window.  
-ꢚꢙ-  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢂꢊꢄꢔꢂꢜꢅ.ꢋꢊꢇꢜꢅ  
.ꢔꢂꢁꢜꢇꢉꢑ  
5
Press the Cancel key to reboot the printer.  
The message window displays  
Booting  
as the printer restarts and then returns to  
Idle  
ꢗꢅꢂꢃꢄꢅꢘꢍꢑꢙꢂꢐꢘꢍꢑꢄꢅ&ꢘꢐ#ꢔ  
ꢉꢌꢂꢌꢆꢛꢄꢕꢃ.ꢌꢂꢑꢈꢆꢐꢑꢄꢂꢃꢄꢍꢁꢏꢆꢂꢑꢆ6ꢎꢃꢄ1  
Wait until Windows has completed sending the print job. Even though the printer  
may have cancelled the job, until Windows has completed sending the job, the  
Data indicator continues to blink.  
If you’re printing via the parallel port, increase the timeouts. Refer to your Win-  
dows documentation for more information.  
Test the printer:  
1
In the application’s Print dialog box select Print to File to print the document to  
a file.  
2
3
4
5
When prompted, identify a filename and location for the “printed” file.  
Access an MS-DOS prompt.  
Change to the directory you identified in step 2.  
Send the file to the printer by typing  
copy /b filename lpt1↵  
6
Report the problem to the QMS Customer Response Center. Refer to  
appendix A, “QMS Customer Support.”  
ꢒꢌꢘꢆꢔꢁꢏꢏꢌꢅꢁꢆꢀꢂꢌꢚꢏꢆꢜꢄ  
If a jam message stays on, open the printer and clear the jam (see chapter 7, “Media  
Jams”). If the message remains, try opening and closing the top of the printer again.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
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1ꢃꢄ#ꢃꢄꢅ.ꢔꢂꢁꢜꢇꢉꢑ  
ꢈꢃꢄꢂꢃꢄꢅꢆꢔꢁꢏꢏꢌꢅꢁꢆꢀꢂꢌꢚꢏꢆꢜꢄ  
If a Printingmessage stays on after a file is printed, you can continue to print files.  
However, to remove the message, try pressing the Online/Offline key to take the  
printer off line and then put it back on line again. If that doesn’t remove the message,  
turn the printer off and then on again to remove the message.  
ꢔꢁꢕꢃꢌ$ ꢌꢙꢁꢈꢆꢔꢃꢏꢘꢌꢂ.ꢇꢆꢔꢁꢏꢏꢌꢅꢁꢆꢀꢂꢌꢚꢏꢆꢜꢄ  
If a Paper mismatch message stays on after a file is printed, you can continue to  
print files. However, to remove the message, try this:  
Press the Cancel key.  
Press the Online key to take the printer off line and then put it back on line again.  
Turn the printer off and then on again.  
Or, you can try this:  
Remove the cassette.  
Move the media guides back and forth a few times.  
Refill and reinsert the cassette.  
Does that work? If not, remove the cassette and media.  
Move the back media guide while looking at the left-hand side of the cassette.  
Does the size indicator move as you slide the back guide? If not, the cassette  
needs to be replaced.  
ꢛꢇꢃꢜꢇꢃꢍꢑꢄꢅ&ꢘꢐ#ꢔ  
»
Note: Because the QMS magicolor 2 DeskLaser uses various Microsoft printer drivers  
and other resources, it works differently than a QMS Crown print system.  
In general, if you’re having output problems, try the following:  
Ensure that your application is Microsoft Windows certified.  
-ꢚꢐ2  
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1ꢃꢄ#ꢃꢄꢅ.ꢔꢂꢁꢜꢇꢉꢑ  
Ensure that you’re using the most current version of the application (such as  
Microsoft Office 97) since Microsoft has fixed a number of problems related to  
printing in these versions.  
ꢌꢅꢁꢏꢆꢌꢈꢁꢆꢀ.ꢌꢎꢁꢕ  
Ensure that the same size media is selected in both the application (page setup)  
and the printer driver. If the media size selected in the application is larger than  
that selected in the printer driver (and installed in the printer), the image is scaled  
on the printed page.  
ꢜꢄꢎꢚꢆ ꢌꢈꢂꢃꢌꢎꢆ ꢌꢅꢁꢏꢆ ꢈꢃꢄꢂ  
Check the imageable areas for the size media you’re using (see chapter 3, “Print-  
ing”). Are you trying to print outside of the imageable area of the page? If so,  
change to a larger size media, or adjust the margin(s) through your application.  
The charger unit or various roller and plates may be dirty. See chapter 6, “Mainte-  
nance,” for instructions on how to clean these parts.  
Check for a Printing need More memoryerror message in the message win-  
dow. The job may have been too complex for the amount of memory currently  
installed in the printer. If so, add more memory.  
See “Single In-line Memory Modules (SIMMs)” in chapter 5, “Printer Options,” for  
a discussion of how the PC and printer use memory.  
6ꢎꢌꢄ1ꢆ ꢌꢅꢁꢏꢆꢈꢃꢄꢂ”  
If one or more blank pages “print” during a print job, try the following:  
1
Check for media jams.  
Check the inside of the printer for media in the laser beam path.  
Ensure that the transfer unit is closed.  
2
3
Ensure that the printer’s covers are closed.  
If you have a duplex model, ensure that the duplexer’s covers are closed.  
Ensure that the toner cartridges are not empty.  
4
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
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1ꢃꢄ#ꢃꢄꢅ.ꢔꢂꢁꢜꢇꢉꢑ  
5
6
Ensure that the orange protective cover has been removed from each toner  
cartridge.  
If the toner cartridges are not empty and the protective cover has been  
removed, take the cartridges out, rock them gently from side to side five or  
six times, and then reinstall them.  
7
If these solutions don’t work, load new toner cartridges in the printer.  
ꢗꢑꢂꢆꢖꢎꢎꢆ ꢌꢅꢁꢏꢆ ꢈꢃꢄꢂ  
If the printer stops printing in the middle of your file, try the following:  
1
Check your interface cable.  
You could have the wrong kind of cable—check to see if you have the correct par-  
allel or Ethernet interface cable.  
2
3
Make sure no one pressed the Cancel key while your job was printing.  
Check the message window to see if the cassette you’re using needs more  
media.  
4
Verify that the printer driver spool setting is QMJOURNAL.  
If the spool setting is set to EMF (metafile) or RAW, use the following instructions  
to set it to QMJOURNAL.  
»
Note: EMF and RAW are defaults used by other vendors. The QMS magicolor 2  
DeskLaser will work properly only with the QMJOURNAL format of sending data.  
a
b
c
From the Windows Start menu choose Settings.  
From the Settings menu choose Printers.  
In the Printers dialog box select the QMS magicolor 2 DeskLaser printer icon,  
and from the File menu choose Properties.  
d
In the QMS magicolor 2 DeskLaser Properties dialog box, choose the Details  
tab (Windows 95/98) or the Scheduling tab (Windows NT 4.0).  
e
f
Choose the Spool Settings... button.  
In the Spool Settings dialog box change the Spool Data Format to  
QMJOURNAL or select Print Directly to the Printer.  
-ꢚꢐꢐ  
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1ꢃꢄ#ꢃꢄꢅ.ꢔꢂꢁꢜꢇꢉꢑ  
g
h
Choose Enable bidirectional support for this printer.  
Choose OK twice to return to the Printers dialog box, and then close the  
Printers dialog box.  
;ꢃꢎꢁꢏꢆ;ꢌꢃꢎꢆꢂꢑꢆ ꢈꢃꢄꢂ  
If files don’t print at all, try the following:  
1
Check the printer cables to make sure they’re not loose or disconnected.  
Loose or disconnected cables will cause a break in communication. Any job sent  
to the printer while it’s recovering from a break in communication is flushed from  
the Windows print queue.  
2
Check to verify that you’re using the latest versions of the printer driver and  
printer code as well as your application.  
To check the version number of the printer driver, in the QMS magicolor 2  
DeskLaser Properties window (Start > Settings > Printers > File/Properties)  
choose the Paper tab and then the About... button. Contact your local vendor  
to determine if this is the latest version of the printer driver.  
To check the version number of the printer code, turn your printer off (if neces-  
sary), and then turn it back on. During the startup process the message win-  
dow displays x Meg ver x.x. Contact your local vendor to determine if this  
is the latest version of the printer code.  
To check the version number of most Windows applications, from the Help  
menu choose About Application. Contact your application vendor to deter-  
mine if you’re using the latest version of the application.  
3
Verify that the printer driver spool setting is QMJOURNAL.  
If the spool setting is set to EMF or RAW, use the following instructions to set it to  
QMJOURNAL.  
»
Note: EMF and RAW are defaults used by other vendors. The QMS magicolor 2  
DeskLaser will work properly only with the QMJOURNAL format of sending data.  
a
b
c
From the Windows Start menu choose Settings.  
From the Settings menu choose Printers.  
In the Printers dialog box select the QMS magicolor 2 DeskLaser printer icon,  
and from the File menu choose Properties.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
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d
In the QMS magicolor 2 DeskLaser Properties dialog box, choose the Details  
tab (Windows 95/98) or the Scheduling tab (Windows NT 4.0).  
e
f
Choose the Spool Settings... button.  
In the Spool Settings dialog box change the Spool Data Format to  
QMJOURNAL or select Print Directly to the Printer.  
g
h
Choose Enable bidirectional support for this printer.  
Choose OK twice to return to the Printers dialog box, and then close the  
Printers dialog box.  
4
Change the spooling time.  
If changing the printer driver spool setting to QMJOURNAL doesn’t work, try the  
following:  
In the Spool Print Jobs So Program Finishes Printing Faster section of the dialog  
box, choose the radio button for Start Printing After Last Page Is Spooled rather  
than Start Printing After First Page Is Spooled.  
5
6
Add more memory to the printer.  
See “Single In-line Memory Modules (SIMMs)” in chapter 5, “Printer Options,” for  
a discussion of how the PC and printer use memory and for information on install-  
ing SIMMs.  
Reboot your printer.  
;ꢑꢄꢂꢏꢆꢉꢑꢄ+ꢂꢆ ꢈꢃꢄꢂꢆꢐꢑꢈꢈꢁ.ꢂꢎꢚ  
If you’re not using TrueType fonts, change to TrueType fonts.  
;ꢈꢁ<ꢍꢁꢄꢂꢆꢔꢁꢕꢃꢌꢆꢒꢌꢘꢏ  
1
Check that the media does not exceed the media limit mark.  
Make sure that the stack does not exceed the paper limit mark on the media  
cassette.  
2
Check that the paper stack is correctly aligned.  
Make sure that the stack is correctly aligned in the media cassette.  
-ꢚꢐ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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1.%ꢅ7ꢇꢜꢄꢅ%ꢋꢔꢄꢔꢌꢘ$ꢇꢅ  
.ꢔꢂꢁꢜꢇꢉꢑ  
3
Check that the correct paper type is used.  
See appendix B, “Technical Specifications,” for media specifications.  
4
5
Check the printer for residual jammed media.  
Remove any jammed media remaining inside the printer by checking the  
locations described in chapter 7, “Media Jams.”  
6
Remove the media and load fresh media from an unopened package.  
ꢛꢑꢗꢍ,ꢐꢘꢃꢍꢗꢙꢄꢃꢄꢈꢆꢌꢐꢍꢑꢄꢅ&ꢘꢐ#ꢔ  
Caution: The OPC belt is extremely sensitive to bright light and direct sunlight.  
Always leave it in its protective bag until you are ready to install it. Any exposure to  
light should be limited to less than two minutes or permanent damage could result. If  
you suspect the belt is damaged due to exposure to light, put the belt in a dark place  
to recover. Depending on the amount of exposure, recovery may take up to two hours.  
Recovery time is dependent on the amount of exposure sustained, and recovery is not  
guaranteed.  
If you experience the following print quality problems, they may be pointing to the OPC  
belt cartridge.  
Lightly stained background  
Edge of the image is missing  
Partially uneven optical density image periodically  
White or black vertical lines  
White or black spots  
Misregistration of color occurring between overlapped colors  
Try the following:  
1
Perform routine user cleaning on your OPC belt cartridge.  
See “Cleaning the OPC Belt Cartridge” on page 6-16.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
-ꢚꢐ'  
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ꢃ#ꢜꢇ9ꢇꢔꢅ.ꢔꢂꢁꢜꢇꢉꢑ  
2
3
Print a test page.  
Reinstall the OPC belt cartridge.  
Print a test page after each step.  
4
5
Replace the toner cartridges.  
Replace the OPC belt cartridge.  
See “Print Quality Problems” on page 8-28 for a further discussion of print quality  
problems and possible solutions.  
If you still can’t identify the problem, contact your local vendor.  
ꢒꢇꢜꢘꢐ0ꢐꢄꢍꢑꢄꢅ&ꢘꢐ#ꢔ  
Caution: Although the QMS magicolor 2 DeskLaser was designed for occasional  
printing on a wide range of media types, it is not intended to print exclusively on a  
single media type except plain paper. Continuous printing on media other than  
plain paper (such as envelopes, glossy stock, labels, thick stock, transfer media, or  
transparencies) may adversely affect print quality or reduce engine life.  
After 200 1-sided pages (or 100 2-sided pages) of a continuous print run of plain  
paper, the magicolor 2 DeskLaser automatically pauses for 3 minutes to cool  
down the engine. This occurs for monochrome or color printing. After this initial  
cooldown pause, the printer automatically resumes its printing. From that point  
forward while doing continuous printing, the 3-minute cooldown pause occurs every  
50 pages until the continuous printing stops. After an extended idle period, this  
50-page interval automatically resets to 200 pages. This process is provided to  
maintain the rated duty cycle of the printer and to ensure reliable printer opera-  
tion with optimum output quality.  
In general, if you’re having output problems with your duplexer, try the following:  
1
Ensure that you are using correct media.  
Do not duplex envelopes, labels, or transparencies.  
-ꢚꢐ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢃ#ꢜꢇ9ꢇꢔꢅ.ꢔꢂꢁꢜꢇꢉꢑ  
2
3
Ensure that you did not mix media types in your media cassette.  
If you are using media that is heavier than 24 lbs (90 g/m²), ensure that you  
have selected the Thick Stock mode.  
Ensure that your media does not exceed 43 lbs (160 g/m²).  
4
5
Ensure that your document has more than one page.  
Go into the printer’s control panel and ensure that duplex is an available  
option.  
6
7
In the printer driver (Administration, Paper tab, Duplex Option), choose Flip  
on Long Edge (as in a loose-leaf notebook) or Flip on Short Edge (as on a  
clipboard).  
Remove media that is still jammed.  
Caution: Always open the duplexer’s rear cover before opening the printer’s or  
duplexer’s top cover. Forced opening of the top cover first may damage the unit.  
Check for media stuck in the paper guides in the duplexer’s top cover, rear cover,  
and lower rear assembly.  
8
9
If you removed jammed media from near the OPC belt, reset the OPC belt’s  
locking levers.  
Ensure that all of the covers are closed.  
Caution: Always open the duplexer’s rear cover before opening the printer’s or  
duplexer’s top cover. Forced opening of the top cover first may damage the unit.  
Open and then close the covers to confirm that they are securely closed.  
10 Ensure that the duplexer’s lower rear assembly is firmly seated in the  
printer.  
11 If you turned the printer off, ensure that you have turned the printer on again  
and waited for it to warm up.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
-ꢚꢐ0  
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.ꢔꢌꢊꢄꢅꢍꢃꢋꢜꢌꢄ"ꢅ  
.ꢔꢂꢁꢜꢇꢉꢑ  
ꢑꢄꢈꢂꢃꢍ*ꢇꢙꢘꢈꢃ3ꢍꢑꢄꢅ&ꢘꢐ#ꢔ  
This section discusses several types of print quality problems and possible solutions.  
Try the solutions in the order listed. If none solves the problem, call your local vendor  
for service. See “Placing a Service Call” on page 8-35.  
0ꢁꢄꢁꢈꢌꢎꢆ ꢈꢃꢄꢂꢆꢝꢍꢌꢎꢃꢂꢚꢆ ꢈꢑꢓꢎꢁꢘꢏ  
1
Check that you are using the approved media.  
Refer to chapter 3, “Printing,” for recommended media types.  
2
Check that there is enough toner in the printer whether or not the Replace  
x tonermessage is displayed.  
Toner can settle in the cartridges. To redistribute the toner, remove each toner car-  
tridge, and gently rock it from side to side. Then reinsert the cartridges and try  
printing again.  
3
4
Replace the toner cartridge(s).  
Before you place a service call, ensure all the required user cleaning has  
been conducted.  
5
Place a service call to your local vendor.  
6ꢎꢍꢈꢈꢁꢕꢆꢑꢈꢆ/ꢃꢅꢇꢂꢎꢚꢆꢀꢂꢌꢃꢄꢁꢕꢆ6ꢌ.1ꢅꢈꢑꢍꢄꢕ  
One or more toner cartridges may be defective.  
Check the toner cartridges, and install new ones, if  
necessary.  
Reinstall the OPC belt cartridge. If necessary, replace the  
OPC belt cartridge.  
-ꢚꢐ-  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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.ꢔꢌꢊꢄꢅꢍꢃꢋꢜꢌꢄ"ꢅ  
.ꢔꢂꢁꢜꢇꢉꢑ  
ꢐꢑꢎꢑꢈꢁꢕꢆ6ꢌꢄꢕꢏ4ꢆ,ꢃꢓꢓꢃꢄꢅ  
Check that the printer is on a hard, level surface.  
Reinstall the OPC belt cartridge. If necessary, replace the  
OPC belt cartridge.  
One or more toner cartridges may be defective.  
Check the toner cartridges, and install new ones, if  
necessary.  
If a wide horizontal white line appears,  
Ensure that the transfer unit was closed.  
Replace the transfer roller.  
ꢛꢄꢏꢍꢋꢋꢃ.ꢃꢁꢄꢂꢆ0ꢎꢑꢏꢏꢆꢑꢈꢆ;ꢍꢏꢃꢄꢅ  
If there is insufficient gloss of the printed image,  
Check the fuser oil condition.  
If there is insufficient fusing and the image comes off when  
the printed image is rubbed,  
Check your media type—envelopes, glossy stock, labels,  
transfer media, and thick stock have to be set in the thick  
stock mode.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
-ꢚꢐ+  
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.ꢔꢌꢊꢄꢅꢍꢃꢋꢜꢌꢄ"ꢅ  
.ꢔꢂꢁꢜꢇꢉꢑ  
ꢛꢈꢈꢁꢅꢍꢎꢌꢈꢆ ꢈꢃꢄꢂ, ꢔꢑꢂꢂꢎꢁꢕꢆꢛꢘꢌꢅꢁ  
The paper being used may have absorbed moisture (perhaps  
due to high humidity or having water spilled on the paper  
supply). Toner does not adhere well to paper where it has  
become wet.  
Replace the paper in the cassette with dry paper.  
Confirm the proper installation of the transfer roller. If  
necessary, replace the transfer roller.  
ꢔꢃꢏꢏꢃꢄꢅꢆꢛꢘꢌꢅꢁꢆꢌꢂꢆ*ꢕꢅꢁ  
If the edge of an image is missing or optical density declines  
Check the toner cartridge in question, and install new  
one, if necessary.  
Check the OPC belt cartridges, and install new one, if  
necessary.  
-ꢚ 2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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.ꢔꢌꢊꢄꢅꢍꢃꢋꢜꢌꢄ"ꢅ  
.ꢔꢂꢁꢜꢇꢉꢑ  
ꢔꢃ5ꢁꢕꢆꢐꢑꢎꢑꢈꢆꢛꢘꢌꢅꢁ4ꢆꢐꢑꢎꢑꢈꢆꢔꢃꢏꢈꢁꢅꢃꢏꢂꢈꢌꢂꢃꢑꢄꢆ  
If mixing of colors occurs in the printed image:  
Ensure that the printer’s front cover is closed.  
Remove the toner cartridges and gently rock them five or  
six times to redistribute the toner. Then, reinstall the  
cartridges.  
One or more toner cartridges may be defective. Check the  
toner cartridges, and install new ones, if necessary.  
If misregistration of color occurs between overlapped colors:  
Ensure that the printer’s front cover is closed.  
ꢀꢙꢑꢂꢂꢃꢄꢅ  
If spots appear on the printed image:  
Check the surface of the OPC belt, clean up the foreign  
particle, and replace the OPC belt if necessary.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
-ꢚ ꢙ  
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.ꢔꢌꢊꢄꢅꢍꢃꢋꢜꢌꢄ"ꢅ  
.ꢔꢂꢁꢜꢇꢉꢑ  
&ꢑꢑꢆꢉꢌꢈ1  
Install new toner cartridges.  
&ꢑꢑꢆ/ꢃꢅꢇꢂ  
Remove the toner cartridges and gently rock them  
horizontally five or six times to redistribute the toner. Then,  
reinstall the cartridges.  
One or more toner cartridges may be defective. Check the  
toner cartridges, and install new ones, if necessary.  
Check your media type—envelopes, glossy stock, labels,  
transfer media, and thick stock have to be set in the thick  
stock mode.  
-ꢚ ꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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.ꢔꢌꢊꢄꢅꢍꢃꢋꢜꢌꢄ"ꢅ  
.ꢔꢂꢁꢜꢇꢉꢑ  
&ꢑꢄꢁꢈꢆꢀꢘꢍꢕꢅꢁꢏ4ꢆ,ꢁꢏꢃꢕꢍꢌꢎꢆꢛꢘꢌꢅꢁꢏ  
If the toner smudges are on only the front of the page:  
Remove the toner cartridges and gently rock them five or six  
times to redistribute the toner. Then, reinstall the cartridges.  
One or more toner cartridges may be defective. Check the  
toner cartridges, and install new ones, if necessary.  
If toner smudges are on the back of the page:  
Replace the cleaning roller.  
If that doesn’t work, replace the transfer roller.  
If that doesn’t work, replace the fusing unit.  
If toner smudges are on the front and back of the page:  
Open the printer once and close it again to clean the image  
transfer roller.  
If the image of the previous page comes out lightly,  
Clean the cleaning roller and reinstall it.  
-ꢄꢁꢊꢁꢄꢆ ꢈꢃꢄꢂꢆꢉꢁꢄꢏꢃꢂꢚ  
Remove the toner cartridges and gently rock them five  
or six times to redistribute the toner. Then, reinstall the  
cartridges.  
Install new toner cartridges.  
Reinstall the OPC belt cartridge. If necessary, replace the  
OPC belt cartridge.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
-ꢚ    
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.ꢔꢌꢊꢄꢅꢍꢃꢋꢜꢌꢄ"ꢅ  
.ꢔꢂꢁꢜꢇꢉꢑ  
=ꢁꢈꢂꢃ.ꢌꢎꢆꢀꢂꢈꢁꢌ1ꢃꢄꢅ  
The laser lens may be dirty. Clean the lens as described in  
chapter 6, “Maintenance.”  
The corona wire inside the OPC belt cartridge might be  
dirty. Clean the corona wire as described in chapter 6,  
“Maintenance.”  
One or more toner cartridges may be defective. Check the  
toner cartridges, and install new ones, if necessary.  
Clean the developer roller.  
Reinstall the OPC belt cartridge. If necessary, replace the  
OPC belt cartridge.  
If a wide vertical white band appears:  
Check the transfer drum surface. If necessary, clean the oil  
off the surface.  
Ensure that the transfer unit is closed.  
-ꢚ !  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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.ꢜꢋꢈꢌꢊ$ꢅꢋꢅꢏꢇꢔ&ꢌꢈꢇꢅ  
%ꢋꢜꢜ  
ꢑꢘꢙ ꢈꢂꢌꢍꢙꢍ+ꢐꢄꢓꢈ ꢐꢍꢗꢙꢘꢘ  
If you have a problem you can’t resolve, contact your local vendor. Your local  
vendor is best equipped to immediately handle any problem you may encounter.  
If you have technical questions your vendor is unable to answer, call or fax  
your questions to the QMS Customer Response Center. (See appendix A, “QMS  
Customer Support,” for contact information).  
If you’ve determined your printer needs to be examined by an authorized  
service technician, contact an authorized service provider for work inside the US  
or one of the QMS international offices for work outside of the US. (National and  
international contacts are listed in appendix A, “QMS Customer Support.”)  
Before calling, be sure you have the answers to these questions handy to help our  
technicians serve you more quickly:  
1
2
3
4
What is your printer model and serial number?  
What operating system do you have and what version?  
What application(s) are you using?  
What is the QMS magicolor 2 DeskLaser printer driver version?  
Choose the About button on the printer driver’s Paper tab.  
ꢛꢔꢂꢃꢁꢜꢇꢑꢆꢂꢂꢄꢌꢊ$  
-ꢚ '  
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ꢜꢎꢔꢖꢇꢉ ꢁꢊꢋꢂꢍꢎꢋꢏꢃ ꢁꢂꢎꢃ  
“Remove the OPC Belt Cartridge” on page 9-3  
“Prepare the Fuser Unit” on page 9-5  
“Change the Waste Toner Pack” on page 9-10  
“Remove the Lower Input Feeder” on page 9-11  
“Repack the Printer” on page 9-14  
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ꢀꢁꢂꢃꢄꢅꢆꢇꢂ ꢄꢁ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢂ ꢄꢁ  
If you need to relocate or ship your printer after it’s been installed, you must follow  
the procedures in this chapter to prevent damage to the printer and to keep your war-  
ranty valid.  
Caution: QMS strongly recommends that the printer be repackaged by a trained  
QMS-Authorized Service Provider. QMS cannot be held responsible for damage to  
your printer during shipment that results from the improper packaging of your printer.  
You must use the instructions given in this section before repacking the printer in its  
original shipping carton with the original packing materials.  
If you need replacement packaging for the DeskLaser, in the US call QMS  
at 1 (334) 633-4300 extension 2530 and request catalog number 2600439-200.  
If you need replacement packaging for the duplex model, request catalog number  
2600439-201.  
If you need to return the printer for service, in the US call QMS Customer Service  
at 1 (334) 633-4300 extension 1072 for an RMA (Return Merchandise Authorization)  
number before shipping the printer. In other countries, refer to appendix A, “QMS  
Customer Support,” in any QMS printer manual.  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢉꢊꢈꢋꢌꢍ  
Repacking your printer for shipment involves the following steps. Each is described in  
more detail in the following sections.  
1
2
3
4
5
6
Remove the cables and media cassette(s).  
Remove the toner cartridges.  
Remove the OPC belt cartridge.  
Prepare the fuser unit for shipment:  
Change the waste toner pack.  
Remove the lower input feeder (if one is attached to a DeskLaser without the  
duplexer).  
7
Pack the printer for shipment.  
ꢖꢗꢌ  
ꢈꢉꢊꢋꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢌꢋꢍꢎꢏꢐꢑꢒꢏꢎꢃꢋꢓꢏꢎꢃꢔꢏꢋꢕꢆ ꢅꢎ  
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ꢀꢁꢂꢃꢄꢁꢅꢆꢇ ꢈꢁꢉꢅꢇꢊꢋꢅ  
ꢆꢇꢉꢉꢁꢌꢌꢁꢍꢉꢎ  
ꢀꢁꢂꢃꢄꢁꢅꢆꢇ ꢈꢁꢉꢅꢇꢊꢋꢅꢆꢇꢉꢉꢁꢌꢌꢁꢍꢉꢎ  
»
Note: If you’re returning the printer for service, you don’t need to return the power  
cable, interface cables, or media cassette(s).  
1
2
Turn off the printer.  
Remove the power cable and all interface cables.  
»
Note: In compliance with UL guidelines, “The appliance inlet is considered to be  
the main disconnect device.”  
3
Remove the media cassette(s) from the printer.  
ꢀꢁꢂꢃꢄꢁꢅꢌꢏꢁꢅꢐꢃꢊꢁꢑꢅꢆꢇꢑꢌꢑꢒꢋꢓꢁꢉꢅ  
1
2
Open the printer’s front cover.  
Remove the four toner cartridges, attach the protective shields over their  
magnetic rollers, and repackage them in their original packaging.  
ꢀꢁꢂꢃꢄꢁꢅꢌꢏꢁꢅꢔꢕꢆꢅꢖꢁꢈꢌꢅꢆꢇꢑꢌꢑꢒꢋꢓꢁꢅ  
Caution: The OPC belt is extremely sensitive to bright light and direct sunlight. Limit  
exposure to less than two minutes or permanent damage could result. While the  
printer is being moved, store the cartridge in its original shipping bag. If you don’t have  
this bag, carefully wrap it in a piece of dark, heavy cloth, and place it where it will not  
get scratched or damaged. If exposure exceeds two minutes, put the cartridge in a  
dark place to recover before using it again. Depending on exposure, recovery may  
take up to two hours. Recovery time is dependent on the amount of exposure  
sustained, and recovery is not guaranteed.  
Also, handle the OPC belt cartridge carefully. The belt is extremely sensitive to body  
oils, moisture, solvents, corrosives, dust, and scratches, all of which will reduce print  
quality.  
ꢀꢁꢏꢇꢐꢑꢒꢊꢓꢅꢌꢔꢁꢅꢕꢖꢒꢊꢌꢁꢖ  
ꢗꢘꢙ  
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6ꢇꢉꢂ&ꢇꢆꢇ1.%7ꢇꢜꢄꢅ  
%ꢋꢔꢄꢔꢌꢘ$ꢇ  
1
If you have a duplex model, open the duplexer’s rear cover.  
If not, skip to step 2.  
2
3
4
If it’s not already open, open the printer’s front cover.  
Open the printer’s top cover.  
Rotate up the lock levers at each end of the OPC belt cartridge slot, and lift  
the cartridge out of the printer.  
»
Note: The illustrations in this step show the printer without the duplexer. However,  
the instructions for the OPC belt cartridge are the same for both models.  
+ꢚ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
.ꢔꢇ#ꢋꢔꢇꢅꢄꢆꢇꢅ=ꢃꢑꢇꢔꢅ  
ꢕꢊꢌꢄ  
5
Replace the protective sheet around the OPC belt cartridge and the tension  
release pin on each side.  
Insert the pin until you feel some resistance, move it forward (toward the silver  
corona unit), and then slide it in the rest of the way. The tension-release pins pro-  
tect the belt and its cleaning blade by relieving tension during movement.  
6
7
Repack the OPC belt cartridge in its original shipping bag.  
If you don’t have this bag, carefully wrap the cartridge in a piece of dark, heavy  
cloth. Store the cartridge where it will not get scratched or damaged.  
Rotate down the lock levers at each end of the OPC belt cartridge slot.  
ꢑꢄꢐꢜꢙꢄꢐꢍꢃꢏꢐꢍ5ꢇꢔꢐꢄꢍ7ꢂꢈꢃꢍ  
WARNING! The fuser unit can become extremely hot and cause severe burns. Make  
sure the unit is cool before handling it.  
ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungsgefahr  
besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abkühlen, bevor Sie diese  
berühren.  
6ꢇ#ꢋꢈꢒꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
+ꢚ'  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
.ꢔꢇ#ꢋꢔꢇꢅꢄꢆꢇꢅ=ꢃꢑꢇꢔꢅ  
ꢕꢊꢌꢄ  
1
2
If you have a duplex model, ensure that the duplexer’s rear cover is open.  
If not, skip to step 2.  
With the printer’s front and top covers open, at the top of the fuser rotate the  
two lock levers to release the oil bottle.  
»
Note: The illustrations in steps 2 through 8 show the printer without the duplexer.  
However, the instructions for the fusing unit are the same for both models.  
3
Remove the oil bottle.  
Caution: Hold a sheet of paper under the oil bottle as you remove it, so no oil  
drips into the printer.  
+ꢚ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
.ꢔꢇ#ꢋꢔꢇꢅꢄꢆꢇꢅ=ꢃꢑꢇꢔꢅ  
ꢕꢊꢌꢄ  
4
5
Place the oil bottle in an oil-proof container, such as a plastic bag, until  
you’re ready to reinstall it.  
Use a fuser oil remover syringe to remove any excess oil from the fuser.  
Dispose of the oil following local safety laws and regulations.  
6
Stuff several clean, wadded paper towels into the space normally occupied  
by the oil bottle to absorb any residual oil during shipment.  
»
Note: Don’t force the paper towels in, but make sure there are enough to fill the  
space.  
7
Close the lock levers to secure the cleaning roller.  
6ꢇ#ꢋꢈꢒꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
+ꢚ0  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
ꢀꢁꢂꢃꢄꢁꢂꢅꢆꢇꢂꢅ ꢈꢉꢂꢁꢅ  
ꢊꢋꢌꢆ  
8
Install the fuser roller shipping restraints.  
These restraints protect the fuser rollers from damage during a move by re-  
moving the pressure between the two rollers. They must be removed again  
before printing.  
a
Open the pressure-release levers (one at each end of the fuser) to separate  
the two rollers in the fuser.  
ꢗꢘꢙ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅꢑꢂꢉꢒꢓꢄꢉꢂꢁꢅꢊꢉꢂꢁꢔꢉꢅꢕꢈꢌꢖꢂ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
.ꢔꢇ#ꢋꢔꢇꢅꢄꢆꢇꢅ=ꢃꢑꢇꢔꢅ  
ꢕꢊꢌꢄ  
b
Insert the fuser roller shipping restraints between the fuser rollers (one at  
each end of the fuser).  
Caution: Be sure to insert the shipping restraints at the ends of the rollers,  
not in the middle. Inserting them in the middle will damage the rollers.  
c
Close the pressure-release levers (one at each end of the fuser).  
When correctly positioned, the fuser roller shipping restraints fit snugly  
between the rollers.  
9
Close the printer’s top cover.  
10 If you have a duplex model, close the duplexer’s rear cover.  
6ꢇ#ꢋꢈꢒꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
+ꢚ+  
Download from Www.Somanuals.com. All Manuals Search And Download.  
%ꢆꢋꢊ$ꢇꢅꢄꢆꢇꢅ)ꢋꢑꢄꢇꢅ  
ꢛꢂꢊꢇꢔꢅ.ꢋꢈꢒ  
ꢗꢏꢙꢂꢌꢐꢍꢃꢏꢐꢍꢊꢙꢔꢃꢐꢍ%ꢅꢂꢐꢄꢍꢑꢙ ꢋꢍ  
1
With the printer’s front cover open, remove the waste toner pack from the  
printer.  
»
Note: This illustration shows the printer without the duplexer. However, the  
instructions are the same for both models.  
:ꢆꢍꢂꢈꢊꢋꢄꢅꢈꢉꢊꢗꢆꢎ4  
2
Use the label on the side of the old waste toner pack to seal the opening,  
and then dispose of the pack in accordance with safety laws and regulations  
in your area.  
ꢕꢈꢆꢇꢊꢂꢑꢃꢍꢊꢄꢁꢈꢅꢃꢅ0ꢔ  
3
4
Install a new waste toner pack.  
This ensures that no waste toner is shaken into the printer during shipment.  
Close the printer’s front cover.  
+ꢚꢙ2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
6ꢇꢉꢂ&ꢇꢅꢄꢆꢇꢅꢓꢂ*ꢇꢔꢅ  
ꢝꢊ#ꢃꢄꢅ=ꢇꢇꢘꢇꢔ  
(ꢐ#ꢅꢓꢐꢍꢃꢏꢐꢍ4ꢅꢎꢐꢄꢍꢁꢂꢜꢇꢃꢍ5ꢐꢐꢆꢐꢄꢍ  
»
Note: If you have a duplex model, the lower input feeder should not be removed. Skip  
to “Repack the Printer” on page 9-14.  
If you don’t have a lower input feeder installed, skip to “Repack the Printer” on page  
9-14.  
1
Remove the plastic side covers from  
the sides of the input feeder.  
»
Note: The illustrations for steps 1  
through 5 show the printer without the  
duplexer.  
Do not use these instructions for  
the duplex model, since the lower  
input feeder will remain installed.  
2
3
Locate the cable at the left rear of  
the optional feeder that connects it  
to the printer, and then unplug it.  
Switch the lower input feeder cover  
plate and the printer cover plate  
back to their original position.  
6ꢇ#ꢋꢈꢒꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
+ꢚꢙꢙ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
6ꢇꢉꢂ&ꢇꢅꢄꢆꢇꢅꢓꢂ*ꢇꢔꢅ  
ꢝꢊ#ꢃꢄꢅ=ꢇꢇꢘꢇꢔ  
4
Unscrew the thumbscrews that  
attach the two brackets (one on  
each side of the printer) to the lower  
input feeder.  
ꢗꢉꢃꢅꢂꢈꢉ  
ꢕꢃꢏꢈꢊ9ꢃꢈꢐ  
ꢖꢄꢐꢈꢉꢊ6ꢅꢁꢓꢂꢊ  
7ꢈꢈꢏꢈꢉ  
5
6
Remove the two metal brackets from  
underneath the sides of the printer.  
ꢗꢉꢃꢅꢂꢈꢉ  
Angle the bracket out, and then, slide it  
out of the hole underneath the printer.  
8ꢉꢆꢎ4ꢈꢂ  
ꢖꢄꢐꢈꢉꢊ6ꢅꢁꢓꢂꢊ  
7ꢈꢈꢏꢈꢉ  
Unplug the printer.  
ꢜꢃ0ꢑꢂ27ꢉꢄꢅꢂ  
9ꢃꢈꢐ  
+ꢚꢙꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
6ꢇꢉꢂ&ꢇꢅꢄꢆꢇꢅꢓꢂ*ꢇꢔꢅ  
ꢝꢊ#ꢃꢄꢅ=ꢇꢇꢘꢇꢔ  
7
With the help of another person, pick up the printer by its four corners, lift it  
from the lower input feeder, and place the printer on a table.  
WARNING! Your printer weighs approximately 66 lbs (30 kg) without  
consumables. Your duplex model printer weighs approximately 93 lbs (42 kg)  
without consumables. Be sure to have help when lifting and moving it.  
ACHTUNG! Das Gewicht dieses Druckers beträgt ohne Verbrauchsmaterial ca.  
30 kg. Das Gewicht dieses Druckers und Duplexer beträgt ohne  
Verbrauchsmaterial ca. 42 kg. Bitte versuchen Sie niemals, den Drucker alleine  
anzuheben oder zu transportieren.  
DeskLaser  
8
Repack the input feeder in its original shipping carton for storage or  
shipment. See page 9-15.  
»
Note: If you’re returning the DeskLaser for service, you don’t need to return the  
optional lower input feeder. If you’re returning the duplex model for service, leave  
the lower input feeder attached.  
6ꢇ#ꢋꢈꢒꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
+ꢚꢙ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
6ꢇ#ꢋꢈꢒꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
(ꢐꢜꢙ ꢋꢍꢃꢏꢐꢍꢑꢄꢈꢂꢃꢐꢄ  
1
Ensure that the fuser and fuser cleaner roller are in the printer.  
2
With another person’s help, put the printer into the plastic bag, and place  
the printer into the base tray of the shipping carton.  
3
If you have a duplex model, pack it for shipment as shown in the illustration.  
If not, skip to step 4.  
Duplex Model  
+ꢚꢙ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
6ꢇ#ꢋꢈꢒꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
4
Pack the DeskLaser for shipment as shown in the illustration.  
DeskLaser  
6ꢇ#ꢋꢈꢒꢌꢊ$ꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
+ꢚꢙ'  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
6ꢇ#ꢋꢈꢒꢅꢄꢆꢇꢅ.ꢔꢌꢊꢄꢇꢔ  
5
If you’re also shipping the power cord and any manuals with the printer,  
place them in the package.  
»
Note: Don’t ship these items if you’re returning the printer for service.  
Attach the shipping carton to its base tray with the four joints provided.  
Ensure that the top of the carton is securely taped.  
6
7
8
Put the shipping straps around the carton.  
+ꢚꢙ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
ꢝꢕ ꢋ!ꢆꢒꢂꢄꢘꢎꢃꢋ  
 ꢆꢔꢔꢄꢃꢂ  
ꢗꢊꢅꢍꢆꢌꢎꢅꢀꢒꢒꢇꢊꢘꢌ1ꢅ%ꢅ%ꢅ%  
“Sources of Support” on page A-2  
“QMS World-wide Offices” on page A-4  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
ꢀꢁꢂꢃꢄꢅꢆꢇꢁ ꢇꢀꢂꢈꢈꢁꢃꢉ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢁ ꢇꢀꢂꢈꢈꢁꢃꢉ  
Several sources of help and information are available, depending on the type of help  
you need.  
ꢀꢁꢂꢃꢄꢅꢆꢇꢄ ꢈꢉꢊꢁꢃ  
Your local vendor (the one from whom you bought the printer) may be best equipped  
to help you. Your vendor has specially trained service technicians available to answer  
questions, and the equipment to analyze your printer problems.  
ꢀꢁꢂꢃꢄꢋꢌꢌꢍꢎꢏꢐꢑꢎꢁꢉꢄ ꢈꢉꢊꢁꢃ  
Often, “printing” problems have more to do with the application being used than with  
the printer. In this case, the application manufacturer is the best source of help.  
ꢒꢉꢑꢈꢃꢉꢈꢑ  
ꢀꢁꢂꢃꢁꢂꢄꢅꢆꢇ ꢆꢈꢇꢉꢄꢊꢆ  
You can view the QMS home page at http://www.qms.com. The QMS server provides  
access to technical reports, new product announcements, a trade show schedule, and  
other general information about QMS. The QMS ftp resource is ftp.qms.com.  
ꢀꢁꢂꢃꢄꢅꢆꢅꢇꢇꢋꢇꢌꢆꢍꢎꢏꢄꢍꢆꢂꢇꢐꢑꢍꢒꢆꢂꢇꢓꢄꢍꢆ  
The QMS Answer Base is a free interactive online technical support system for the  
QMS magicolor 2 DeskLaser. It answers common questions and provides diagnostic  
advice. To access the Answer Base, go to http://www.qms.com, select Support, and  
then select Answer Base.  
The Answer Base helps you locate the information you need by asking you questions.  
In fact, it can provide results even when you don’t quite know what to ask for or how to  
find it. Use the Answer Base before contacting technical support—you will likely find  
the answer to your question. However, if the answer is not available, you will be pro-  
vided with specific QMS contact information to help solve your problem.  
ꢔꢐꢕꢍ  
You can access current FAQs (Frequently Asked Questions) about your print system  
ꢖꢗꢌ  
ꢊꢋꢀꢇꢀꢁꢂꢃꢄꢅꢆꢅꢇꢇꢌꢇꢍꢅꢆꢎꢏꢐꢆꢅꢃꢇꢑꢆꢅꢃꢒꢆꢇꢓꢂꢔꢕꢅ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
ꢀꢁꢂꢃꢄꢅꢆꢇꢁ ꢇꢀꢂꢈꢈꢁꢃꢉ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢉꢊꢃꢋꢉꢆꢌ ꢍꢆꢉꢃꢄꢉꢍꢇꢉꢊꢃꢎꢄꢋꢄꢏ  
You can contact the QMS Customer Response Center (CRC) in four different ways:  
TelephoneYou can call the CRC toll-free at (877) 778-2687 (US) Monday–  
Friday, 7:00 am–6:00 pm, Central Time.  
»
Note: If you call for assistance, have the following information ready so our  
technicians can help you more quickly:  
Your phone number, fax number, Email address, and shipping address  
A description of the problem  
The printer model and serial number  
The type of host computer you’re using  
The type and version of operating system you’re using  
The interface you’re using, and, if serial, the protocol (for example,  
XON/XOFF)  
The application and version you’re using  
The emulation of the file you’re trying to print (listed on both the status and  
startup pages)  
Your printer firmware version (displayed on the control panel LCD while the  
printer initializes after being powered up and listed on the status/startup  
pages)  
A status page, if you can print one  
EmailYou can Email questions to the CRC through [email protected].  
FaxYou can fax questions to the CRC at (334) 633-3716 (US). Provide the  
same information as listed above, and indicate whether you would like a faxed or a  
phoned reply.  
Internet—If you have access to the World Wide Web, you can access the CRC  
You can access FAQs (Frequently Asked Questions) at http://www.qms.com/  
ꢊꢋꢀꢇꢌꢂꢆꢉꢁꢍꢅꢃꢇꢀꢂꢈꢈꢁꢃꢉ  
ꢎꢏꢐ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢉꢊ ꢋꢃ  
ꢌꢍꢍꢊꢎꢋꢏ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢉꢊ ꢋꢃꢌꢍꢍꢊꢎꢋꢏ  
ꢀꢁꢂꢃꢄꢅꢆꢇ ꢈꢃꢂꢇꢉꢇ ꢊꢃꢉꢅꢈꢃꢋꢉꢇꢆꢅꢃꢌꢍ ꢎꢆꢏꢉ  
General Contact  
Telephone  
Fax  
Email  
1 (334) 633-4300  
1 (334) 633-4866  
Internet  
Information on QMS products, supplies, and accessories, and on the authorized QMS  
remarketer or service provider nearest you  
1 (800) 523-2696  
Customer Response Center (CRC)  
Technical Assistance  
Telephone  
1 (877) 778-2687 (toll-free)  
7:00 am–6:00 pm Central Time  
Email  
Fax  
Internet  
1 (334) 633-3716  
Latin America  
Fax  
1 (334) 639-3347  
National Service  
Service Information, Installation, and Maintenance Pricing  
1 (800) 858-1597  
1 (800) 762-8894 (Custom Service Contracts Only)  
On-Site Service and Depot Repair Information  
1 (877) 778-2687  
7:00 am–6:00 pm Central Time  
Spare Parts Ordering and Information  
1 (334) 633-4300 extension 2530 8:00 am–5:00 pm Central Time  
Email  
ꢀꢁꢂꢃꢐꢉꢅꢉꢈꢉ  
General Contact  
Telephone  
Fax  
1 (905) 206-0848  
1 (905) 206-0903  
Supplies and Accessories 1 (800) 268-0343 extension 223  
National Service  
On-Site Service and Depot Repair Information  
1 (800) 268-4969  
8:30 am–5:00 pm Eastern Time  
Spare Parts Ordering and Information  
1 (905) 206-9234 extension 238 8:30 am–5:00 pm Eastern Time  
ꢙꢈꢚ  
ꢀꢁꢂꢃꢀꢁꢂꢃꢄꢅꢆꢅꢇꢃꢐꢃꢑꢋꢏꢒꢓꢔꢏꢋꢆꢃꢕꢏꢋꢆꢖꢏꢃꢗꢘꢊ ꢋ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
ꢍꢎꢏꢅ)ꢂꢔꢜꢘꢚ*ꢌꢘꢇꢅ  
1((ꢌꢈꢇꢑ  
 ꢔꢎꢅꢂꢃꢅ'ꢇꢖꢇꢃ  
General Contact  
Telephone  
Fax  
(+81)-3 3779-9600  
(+81)-3 3779-9650  
Internet  
 ꢔꢎꢅ(ꢔ(ꢙ  
Anitech  
%ꢌꢕꢇꢛ'ꢒꢉꢈꢂꢐꢄꢂ  
Sydney Business & Tech. Centre  
52/2 Railway Parade  
2141 Lidcombe NSW  
Australia  
Telephone  
Fax  
Internet  
(+61) 2–9901 3235  
(+61) 2–9901 3273  
Planetenbaan 60 ‘Corner Plaza’  
3606 AK Maarssen  
The Netherlands  
%ꢌꢕꢇ#ꢊꢅꢊꢐ'!  
Belgium, Netherlands,  
and all unlisted countries  
Telephone  
Fax  
Internet  
(+31) 346–551333  
(+31) 346–550170  
Vélizy Plus  
%ꢌꢕꢇ(ꢈꢂꢅꢖꢊ  
1 Bis, Rue du Petit Clamart  
78142 Vélizy Cedex  
France  
Telephone  
Fax  
(+33) 1–410 79 393  
(+33) 1–408 30 110  
Gustav Heinemann Ring 212  
D-81739 Munich  
Germany  
%ꢌꢕꢇꢓꢍꢘ)  
Germany and Austria  
Telephone  
Fax  
(+49) 89 63 02 67 0  
(+49) 89 63 02 67 67  
Via della Repubblica 56  
%ꢌꢕꢇ ꢉꢂꢐꢔ  
43100 Parma  
Italy  
Telephone  
Fax  
(+39) 52–1231 998  
(+39) 52–1232 902  
ꢍꢎꢏꢅ%ꢃꢑꢄꢂꢉꢇꢔꢅꢏꢃ##ꢂꢔꢄ  
ꢀꢚ'  
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ꢍꢎꢏꢅ)ꢂꢔꢜꢘꢚ*ꢌꢘꢇꢅ  
1((ꢌꢈꢇꢑ  
Arenavägen 41, 6th floor  
121 77 Johanneshov  
Sweden  
%ꢌꢕꢇ&ꢁꢈꢃꢄꢖ  
Sweden, Finland, Norway,  
and Denmark  
Telephone  
(+46) 8–600 01 30  
(+46) 8–600 01 33  
Fax  
Saskay House  
%ꢌꢕꢇꢕꢁ'ꢉꢋꢇꢛꢚꢈꢄꢖꢂ  
Unit 24 Sunninghill Business Park  
Peltier Road, Sunninghill, Johannesburg  
Republic of South Africa  
Telephone  
Fax  
(+27) 11–807 6957  
(+27) 11–807 6960  
Old Bridge House, The Hythe  
Staines, Middlesex TW18 3JF  
United Kingdom  
%ꢌꢕꢇ$*  
United Kingdom and  
Ireland  
Telephone  
Fax  
(+44) 1784–442255  
(+44) 1784–461641  
ꢀꢚ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇꢅꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢘꢆꢙꢚꢓꢏꢙꢉꢗꢃ  
ꢂꢛꢆꢙꢏꢜꢏꢙꢉꢔꢏꢒꢓꢇ  
“Engine and Controller Specifications” on page 1-2  
“Print Media” on page 1-7  
“PC Cable Pinouts” on page 1-9  
“Regulatory” on page 1-12  
“Warranty Considerations” on page 1-13  
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?ꢊ$ꢌꢊꢇꢅꢋꢊꢘꢅ  
%ꢂꢊꢄꢔꢂꢜꢜꢇꢔꢅ  
ꢏ#ꢇꢈꢌ(ꢌꢈꢋꢄꢌꢂꢊꢑ  
<ꢂꢌꢈꢂꢐꢍꢙꢂꢆꢍꢗꢅꢂꢃꢄꢅꢘꢘꢐꢄꢍ+ꢜꢐ ꢈ-ꢈ ꢙꢃꢈꢅꢂꢔ  
»
Note: A plane is a single pass of the OPC belt (one toner color). For example, a  
one-color, single-sided (simplex) print job makes one pass (one plane), and a  
two-color print job makes two passes (two planes). A single-sided color page (also  
called a face) consists of four passes (or planes) of the OPC belt, since most color  
print jobs use all four toner colors. A two-sided (also known as duplex or two-faced)  
color page may consist of up to eight passes of the OPC belt, since most color print  
jobs use all four toner colors.  
Consumable life is expressed in simplex pages (1 face). A duplex page (2 faces) is  
equivalent to two simplex pages.  
*ꢄꢅꢃꢄꢁ  
Engine  
DeskLaser and Duplex Model  
Single-sided duty  
cycle*  
Monochrome  
4-Color  
Pages/month**  
Pages/day**  
20,000  
1,000  
5,000  
250  
*This is the maximum duty cycle. The maximum duty cycle is 3 times the standard duty cycle.  
Any increase in the standard cycle is associated with a corresponding decrease in years of  
engine life.  
**At 5% coverage.  
 ꢍꢔꢕꢋꢌꢉꢊꢊꢙꢋ&ꢇ ꢍꢔꢕꢊ ꢋꢍꢔꢋꢆꢐꢉꢏꢋꢛꢐꢙꢊ(  
Page size  
Media  
Simplex pages per minute  
Duplex pages per minute*  
Monochrome  
Color  
Monochrome  
Color  
Legal  
Paper  
8
16  
3
4
4
2
2
2
3.2  
8
2
Letter/A4  
2
Label  
N/A  
1.3  
N/A  
N/A  
1.9  
N/A  
Thick Stock  
3
Transparency 8  
*Duplex model only. A duplex page consists of two faces (front and back).  
7ꢚꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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?ꢊ$ꢌꢊꢇꢅꢋꢊꢘꢅ  
%ꢂꢊꢄꢔꢂꢜꢜꢇꢔꢅ  
ꢏ#ꢇꢈꢌ(ꢌꢈꢋꢄꢌꢂꢊꢑ  
9ꢊꢔꢊ ꢈꢚꢋꢋ  
Printer type  
Desktop, non-impact, 4-color printer  
Print method  
Scanner: Semiconductor laser with rotating mirror  
Recorder: Black writing electrophotographic  
Process: Cyan, magenta, yellow, and black dry toner image transfer to  
print media  
Fuser: Heated rollers  
Resolution  
Toner  
Standard: 600x600 dpi  
Type: Microfine, dry, single component  
Packaging: User-replaceable cartridges  
»
Note: Keyed toner cartridges are available from your local vendor.  
See appendix A, “QMS Customer Support,” for a list of locations  
and telephone numbers.  
Warmup time  
Input sources  
Maximum: 210 seconds  
Typical: 180 seconds from power on, assuming normal temperature  
and humidity  
Simplex Standard: 250-sheet cassette  
Simplex Optional: 250-sheet lower input feeder  
Duplex Standard: 500-sheet input capacity (comes standard with lower  
input feeder)  
Output  
250-sheet output bin on top of printer  
"ꢁꢅꢒ'ꢍꢂꢘꢐꢊꢒꢇ  
The stated life expectancy of each consumable is based on printing under specific  
operating conditions, such as media type, number of color planes, page size, and  
page coverage (usually 5% coverage of letter/A4-size media). The actual life expect-  
ancy will vary depending on these and other printing variables, including continuous or  
intermittent printing, ambient temperature, and humidity. The starter toner kit contains  
half the capacity of replacement toner cartridges.  
»
Note: Consumables for the QMS magicolor 2 Print System are available from your  
local vendor. See appendix A, “QMS Customer Support,” for a list of locations and  
telephone numbers.  
ꢛꢇꢈꢆꢊꢌꢈꢋꢜꢅꢏ#ꢇꢈꢌ(ꢌꢈꢋꢄꢌꢂꢊꢑ  
7ꢚ  
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?ꢊ$ꢌꢊꢇꢅꢋꢊꢘꢅ  
%ꢂꢊꢄꢔꢂꢜꢜꢇꢔꢅ  
ꢏ#ꢇꢈꢌ(ꢌꢈꢋꢄꢌꢂꢊꢑ  
Toner cartridges  
Black  
10,000 pages per cartridge @ 5% coverage  
6,000 pages per cartridge @ 5% coverage  
6,000 pages per cartridge @ 5% coverage  
6,000 pages per cartridge @ 5% coverage  
Yellow  
Magenta  
Cyan  
»
Note: The QMS magicolor 2 DeskLaser Print System accepts only  
QMS toner cartridges.  
The toner cartridges in many laser printers are sensitive to bright  
light because they contain a light-sensitive print drum. The toner  
cartridges in your QMS magicolor 2 DeskLaser do not contain a  
print drum and, therefore, are not sensitive to light.  
OPC belt cartridge Maximum life—50,000 planes, usually occurs with continuous use;  
minimum life—20,000 planes, usually occurs with intermittent use  
although other factors also affect cartridge life.  
Fuser cleaning  
roller  
12,000 pages at 5% coverage of each color  
Fuser oil bottle  
12,000 pages at 5% coverage of each color  
12,000 pages at 5% coverage of each color  
Waste toner pack  
ꢐꢑꢄꢂꢈꢑꢎꢎꢁꢈꢆꢆ  
CPU  
Intel i960SA RISC operating at 16 MHz  
Fonts  
Windows 95 TrueType  
Windows 97 TrueType  
Windows NT TrueType  
Interfaces  
Parallel—Centronics / IEEE 1284 bidirectional  
Ethernet—TCP/IP, ftp, and telnet  
Flash EPROM (system code)  
Memory  
CHECK  
8 MB RAM standard on DeskLaser, 32 MB RAM standard on the  
duplex model, upgradable to 64 MB through 2 SIMM connectors.  
7ꢚ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢀꢁꢂꢃꢁꢄꢅꢆꢁꢇꢅ  
ꢈꢁꢉꢊꢈꢋꢋꢄꢊꢅ  
ꢌꢍꢄꢎꢃꢏꢃꢎꢆꢉꢃꢈꢁꢐ  
Optional memory  
System software  
32 MB RAM SIMMs  
»
Note: See FAQ 7191 for a list of approved SIMMs, their  
manufacturers and part numbers, and the QMS products on which  
they can be used. You can access QMS FAQs through the Internet  
Softloadable; stored in Flash ROM  
ꢀꢁꢂꢃꢄꢅꢆꢃꢇꢁ  
ꢀꢁꢂꢃꢄꢅꢆꢇꢄ ꢈꢇꢉꢁꢊꢆꢋꢇ  
Voltage and  
frequency  
US: 110/120 volts ±10% at 60 Hz ±2 Hz  
Japan: 100 volts ±10% at 50/60 Hz ±2 Hz  
International: 220/240 volts ±10% at 50 Hz ±2 Hz  
Phase  
Single  
Power  
Mode  
Average  
Maximum  
consumption  
Operation  
Standby  
Power save (engine only)  
450 watts  
150 watts  
25 watts  
1000 watts  
1000 watts  
Certification  
Energy Star compliant  
ꢌꢍꢋꢋꢆ ꢃꢇ  
Voltage  
Mode  
Average  
Maximum  
100 volts  
Operation  
Standby  
4.5 amperes  
1.5 amperes  
10 amperes  
10 amperes  
Energy saver mode (engine 0.25 amperes  
only)  
110/120 volts  
220/240 volts  
Operation  
Standby  
3.8 amperes  
1.3 amperes  
8.3 amperes  
8.3 amperes  
Energy saver mode (engine 0.2 amperes  
only)  
Operation  
Standby  
2 amperes  
0.7 amperes  
4.5 amperes  
4.5 amperes  
Energy saver mode (engine 0.1 amperes  
only)  
ꢑꢄꢎꢒꢁꢃꢎꢆꢋꢅꢌꢍꢄꢎꢃꢏꢃꢎꢆꢉꢃꢈꢁꢐ  
ꢓꢔꢕ  
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?ꢊ$ꢌꢊꢇꢅꢋꢊꢘꢅ  
%ꢂꢊꢄꢔꢂꢜꢜꢇꢔꢅ  
ꢏ#ꢇꢈꢌ(ꢌꢈꢋꢄꢌꢂꢊꢑ  
*ꢄꢊꢃꢈꢑꢄꢘꢁꢄꢂꢌꢎꢆ  
Noise level  
Printing: Less than 55 dB (A)  
Standby: Less than 48 dB (A)  
Relative  
humidity  
Operating: 20-80% RH (noncondensing)  
Transportation/Storage: 10-80% RH (noncondensing)  
Temperature  
range  
Operating: 50-90.5° F (10-32.5° C)  
Transportation/Storage: 32-95° F (0-35° C)  
Operating: 0-8202 ft (0-2500 m)  
Altitude  
Inclination  
Operating: Less than or equal to 1.5° from level  
ꢓꢔꢄꢂꢕꢈꢖꢗꢓꢔꢇꢁꢈꢄꢂꢃꢘꢗꢙꢈꢃꢘꢇ  
ꢚꢛꢛꢇꢔꢄꢈꢜꢖꢇꢗꢓꢔꢇꢁꢈꢄꢂꢃꢘꢗꢙꢈꢃꢘꢇ  
ꢉꢊ  
ꢍꢊ  
ꢋꢊ  
ꢎꢊ  
ꢌꢊ  
ꢏꢊ  
ꢐꢊ  
ꢑꢊ  
 !  
"!  
ꢏꢐꢒꢎ  
ꢝꢊꢒꢎ  
ꢑꢊ  
ꢎꢊ  
ꢏꢊ  
ꢐꢍ  
ꢉꢊꢒꢋ ꢉꢋ  
ꢐꢊ  
ꢋꢉ  
ꢑꢍꢒꢎ  
ꢋꢏꢒꢎ  
ꢀꢜ&ꢃꢘ ꢆꢈꢒꢘꢜꢁꢘꢔꢅꢆꢚꢔꢘ  
7ꢚ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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.ꢔꢌꢊꢄꢅꢎꢇꢘꢌꢋ  
ꢇꢚꢏꢃ.ꢌꢎꢆ  
DeskLaser  
Duplex Model  
Dimensions  
W: 19.7 in., 500 mm  
W: 19.7 in., 500 mm  
H: 15.3 in., 388 mm  
H: 21.4 in., 543 mm  
D: 19.3 in., 490 mm  
D: 22.4 in., 570 mm  
Weight  
Shipping: 90 lbs (41 kg)  
Shipping: 106 lbs (xx kg)  
(including consumables)  
Unpacked: 79 lbs (36 kg)  
Unpacked: 110 lbs (50 kg)  
Weight  
Unpacked: 66 lbs (30 kg)  
Unpacked: 93 lbs (42 kg)  
(excluding consumables)  
ꢑꢄꢈꢂꢃꢍ ꢐꢆꢈꢙꢍ  
Delivery  
Output tray: Face-down  
Capacity: 250 sheets of 20 lb (75 g/m2) paper  
Input sources  
Cassettes  
Standard cassette feeder: Letter/A4 or universal cassette  
Lower input feeder: Letter/A4 or universal cassette  
Standard cassette: Letter/A4  
Optional cassette: Universal—up to legal  
»
Note: Standard and universal cassettes are interchangeable between  
the standard and lower input feeder.  
Cassette capacity  
Loading height: 1.02 in. (26 mm)  
2
Paper: About 250 sheets of 20 lb bond (75 g/m ) paper  
Envelope: Up to 15, depending on the thickness of the envelopes  
Glossy Stock: Depends on the thickness of the media  
Label: Up to 50, depending on the thickness of the labels  
Thick Stock: Up to 50, depending on the thickness of the media  
Transfer Media: Up to 50, depending on the thickness of the media  
Transparencies: Up to 50, depending on the thickness of the media  
ꢛꢇꢈꢆꢊꢌꢈꢋꢜꢅꢏ#ꢇꢈꢌ(ꢌꢈꢋꢄꢌꢂꢊꢑ  
7ꢚ0  
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ꢀꢁꢂꢃꢄꢅꢆꢇ ꢂꢈ  
Media sizes  
(See the chart on page 3-14, “Media Sizes and Imageable Areas”)  
Type: Cut-sheet  
Media types, and  
printing modes  
Grain: Long direction  
(For complete  
information, refer to  
chapter 3, “Printing.”  
Envelopes: Thick Stock mode  
Glossy Stock: Thick Stock mode  
Labels: Thick Stock mode  
Paper: Standard office 16-24 lb bond (60-90 g/m2), Standard mode  
»
Note: Do not print on perforated paper (including 3-hole-punched  
paper).  
2
Thick stock: Up to 43 lb bond (163 g/m²)/60 lb cover/90 lb index (163 g/m ),  
Thick Stock mode  
Transfer media: Thick Stock mode  
Transparencies: Transparency mode  
ꢔꢕꢖ  
ꢉꢆꢊꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢋꢅꢌꢇꢍꢎꢏꢈꢍꢇꢁꢅꢐꢍꢇꢁꢑꢍꢅꢒꢓꢂ ꢇ  
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.%ꢅ%ꢋꢁꢜꢇꢅ.ꢌꢊꢂꢃꢄꢑ  
ꢑꢗꢍꢗꢙ&ꢘꢐꢍꢑꢈꢂꢅꢇꢃꢔꢍ  
ꢐꢁꢄꢂꢈꢑꢄꢃ.ꢏ$ꢛ***ꢆ>?%'ꢆ ꢌꢈꢌꢎꢎꢁꢎ  
This table gives the pinouts for the printer end of the Centronics/IEEE 1284 parallel  
cable used to connect your printer to a computer.  
Signal Pin No.  
Signal Description  
Strobe-  
Data 1  
Direction  
In  
1
2
InOut  
InOut  
InOut  
InOut  
InOut  
InOut  
InOut  
InOut  
Out  
Out  
Out  
Out  
In  
3
Data 2  
4
Data 3  
5
Data 4  
6
Data 5  
7
Data 6  
8
Data 7  
9
Data 8  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19-30  
31  
32  
Acnlg-  
Busy+  
Pe+  
Select  
Autofeed  
Reserved  
Ground  
Ground  
Vcc Test  
Ground  
Iprime  
-
-
-
-
-
In  
Fault-  
Out  
ꢛꢇꢈꢆꢊꢌꢈꢋꢜꢅꢏ#ꢇꢈꢌ(ꢌꢈꢋꢄꢌꢂꢊꢑ  
7ꢚ+  
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.%ꢅ%ꢋꢁꢜꢇꢅ.ꢌꢊꢂꢃꢄꢑ  
Signal Pin No.  
Signal Description  
Reserved  
Direction  
33  
34  
35  
36  
-
Reserved  
-
Reserved  
-
Selectin  
In  
Notes to the Table  
Direction refers to the direction of signal flow as viewed from the printer.  
Return denotes “twisted-pair return” and is to be connected at signal-ground  
level. When wiring the interface, be sure to use a twisted-pair cable for each sig-  
nal and never fail to complete connection on the return side. To prevent noise  
effectively, these cables should be shielded and connected to the chassis of the  
system unit and printer, respectively.  
All interface conditions are based on Transistor-Transistor Logic (TTL) level. Both  
the rise and fall times of each signal must be less than 0.2 microseconds.  
Data transfer must be carried out by recognizing the ACKNLG or BUSY signal.  
The cable must have an overall braided shield, Belden 8345 or equivalent.  
Connectors must have shielded housings. The overall shield must be bonded to  
the shielded housings at both ends of the cable.  
7ꢚꢙ2  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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.%ꢅ%ꢋꢁꢜꢇꢅ.ꢌꢊꢂꢃꢄꢑ  
*ꢂꢇꢁꢈꢄꢁꢂ  
The following table provides the pinouts for the 10BaseT RJ45 Ethernet interface:  
Pin  
1
Name  
Pinout View from Printer Interface  
Transmit Data +  
Transmit Data -  
Receive Data +  
No Contact  
2
3
4
5
No Contact  
6
Receive Data -  
No Contact  
7
8
No Contact  
ꢛꢇꢈꢆꢊꢌꢈꢋꢜꢅꢏ#ꢇꢈꢌ(ꢌꢈꢋꢄꢌꢂꢊꢑ  
7ꢚꢙꢙ  
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6ꢇ$ꢃꢜꢋꢄꢂꢔ"  
(ꢐꢌꢇꢘꢙꢃꢅꢄ3ꢍ  
EMI  
FCC (USA)  
Title 47 CFR Ch. I,  
Part 15  
Class B Digital Device  
Class B Digital Device  
Class B ITE  
Industry Canada (Canada)  
ICES-003 Issue 3  
International (EU)  
EN 55022  
VCCI (Japan)  
VCCI V-3/97.04  
Class B ITE  
CE Marking  
International (EU)  
EN 55022 Class B ITE  
EN 60950  
Emissions  
Product Safety  
ESD  
IEC 801-2  
IEC 801-3  
Radiated Susceptibility  
cTick Mark  
ACA (Australia)  
AS/NZS 4251  
AS/NZS 3458  
UL (USA)  
Generic emissions standard  
ITE  
Product Safety  
CAN/CSA C22.2 No. 950-M90  
cUL (Canada)  
EN 60950:1992  
UL 1950, third edition  
International (EU)  
Energy Saver  
Laser Safety  
Energy Star (USA)  
CDRH (USA)  
EPA Energy Star Compliant  
Title 21 CFR Ch. I.,  
Subchapter J  
International (EU)  
IEC 825 and/or EN 60825  
7ꢚꢙꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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)ꢋꢔꢔꢋꢊꢄ"ꢅ  
%ꢂꢊꢑꢌꢘꢇꢔꢋꢄꢌꢂꢊꢑ  
Various factors can affect a printer’s warranty. Two important ones are consumables  
and electrostatic discharge. Read your printer warranty carefully, and then store it in a  
safe place.  
»
Note: Don’t return any merchandise to the manufacturer without calling for a return  
merchandise authorization (RMA) number. See appendix A, “QMS Customer  
Support,” for the QMS Customer Response Center (CRC) telephone number where  
you can obtain an RMA number.  
ꢐꢑꢄꢏꢍꢘꢌꢓꢎꢁꢏꢆꢌꢄꢕꢆ@ꢑꢍꢈꢆ ꢌꢈꢈꢌꢄꢂꢚꢆ  
The use of non-QMS consumables and/or accessories alone does not affect either  
your warranty or any maintenance contract you may have purchased. However, if  
QMS printer failure or damage is found to be directly attributable to the use of  
non-QMS consumables and/or accessories, QMS will not repair the printer free of  
charge. In this case, standard time and material charges will be applied to service  
your printer for that particular failure or damage. QMS recommends that you use  
only QMS consumables and accessories to support your printer. For information on  
ordeing QMS consumables and accessories in the US, call 1 (800) 523-2696. In all  
other countries, check for the QMS office closest to you.  
ꢛꢇꢈꢆꢊꢌꢈꢋꢜꢅꢏ#ꢇꢈꢌ(ꢌꢈꢋꢄꢌꢂꢊꢑ  
7ꢚꢙ  
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*ꢎꢁ.ꢂꢈꢑꢏꢂꢌꢂꢃ.ꢆꢉꢃꢏ.ꢇꢌꢈꢅꢁꢆꢌꢄꢕꢆ@ꢑꢍꢈꢆ ꢌꢈꢈꢌꢄꢂꢚ  
It's very important to protect the printer controller board and other printer circuit boards  
from electrostatic damage.  
If an antistatic wrist strap is provided in your printer option kit, attach one end of it  
to your wrist and the other end to any convenient electrical ground. The bare metal  
chassis of equipment, such as on the back of a computer, is suitable if it is plugged in  
but turned off. Never attach the wrist strap to any piece of equipment with an  
electrical current present. Turn off all power switches first. Plastic, rubber, wood,  
painted metal surfaces, and telephones are not acceptable grounding points. The  
printer isn't an acceptable grounding point either because it must be unplugged before  
you perform this task.  
If you don't have an antistatic wrist strap, discharge your body's static electric  
charge by touching a grounded surface before you handle any printer boards or  
components and before removing the controller board cover. If you must walk around  
before completing your task, discharge your body’s static electric charge again before  
touching the printer controller board.  
Incidental and consequential damages caused by not discharging electrostatic  
buildup can affect your printer warranty.  
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ꢘꢑꢕꢝ ꢕꢃꢑꢒꢓꢙꢆꢛꢔꢇ  
ꢁꢂꢍ%ꢏꢈꢔꢍ)ꢜꢜꢐꢂꢆꢈ0 1 1 1  
Terminology” on page C-2  
“Subnetting” on page C-4  
“Internet Routing” on page C-5  
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ꢝꢊꢄꢔꢂꢘꢃꢈꢄꢌꢂꢊ  
ꢁꢂꢃꢄꢅꢆꢇ ꢃꢈꢅꢂ  
This chapter first provides defines and discusses several TCP/IP concepts, including  
subnetting and subnet masks, internet routing and gateways, and Class A, B, and C,  
Internet addresses.  
%ꢐꢄ#ꢈꢂꢅꢘꢅꢌ3  
;ꢕꢘꢊ ꢔꢊꢕ  
Ethernet is a linear local area network developed by Xerox in 1976. Presently an  
industry standard, Ethernet operates on a bus topology and uses CSMA/CD (Carrier  
Sense Multiple Access with Collision Detection) to regulate traffic. Each device, or  
node, is connected by either thin or thick coaxial cable or twisted-pair wiring. Based on  
the IEEE 802.3 standard, Ethernet operates at 10 megabits (10 million bits) or 100  
megabits (100 million bits) per second.  
;ꢕꢘꢊ ꢔꢊꢕꢋ)ꢙꢙ ꢊꢖꢖ  
An Ethernet address is a unique address assigned to each device on an Ethernet net-  
work. If necessary, use the Eth. HW Address configuration menu to set your printer’s  
Ethernet address.  
9ꢈꢕꢊ2ꢈꢏ  
A computer or other device that attaches to two or more dissimilar networks and  
passes data from one to another is known as a gateway. Data is routed from gateway  
to gateway until it can be delivered to its final destination directly across one physical  
network. Each gateway has two addresses—one for each network that it connects.  
0ꢔꢕꢊ ꢔꢊꢕ  
The Internet is one or more networks connected by intelligent nodes, each of which is  
referred to as an Internet routers (IR).  
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ꢛꢇꢔꢉꢌꢊꢂꢜꢂ$"  
0ꢔꢕꢊ ꢔꢊꢕꢋ)ꢙꢙ ꢊꢖꢖ  
An Internet address is a 32-bit address assigned to hosts connected to a TCP/IP  
network. It consists of a network part and a host part. While this address is expressed  
to the network in binary form, it is usually written in decimal form. For example, the  
binary Internet address  
10000000 00001010 00000010 00011110  
is written as follows in decimal form:  
128.10.2.30  
Use the Internet Address configuration to set your printer’s Internet address.  
0ꢇꢋ&0ꢔꢕꢊ ꢔꢊꢕꢋꢇ ꢐꢕꢐꢒꢐꢚ(  
Internet Protocol, the Internet standard protocol, defines the Internet datagram as the  
unit of information passed across the Internet and provides the basis for connection-  
less, best-effort packet delivery service. The Internet protocol suite is often referred to  
as TCP/IP because IP is one of the two most fundamental protocols.  
"ꢐꢑꢕꢊ  
A device that examines data addresses, determines the most efficient pathway to the  
destination, and routes the data accordingly. Each router has two addresses—one for  
each network that it connects.  
Use the Router 1 and Router 2 configuration menus to set the Internet address for one  
or two routers.  
ꢌꢑ*ꢔꢊꢕ  
A subnet is one physical network segment within an Internet.  
ꢌꢑ*ꢔꢊꢕꢋ)ꢙꢙ ꢊꢖꢖ  
A subnet address is the division of the Internet address's local part into a physical  
network part and a host part in order for the site to use a single Internet address for  
multiple physical networks or subnets. This division of the host part has no effect on  
the Internet address when it goes outside of the site. The process of using subnet  
addresses is known as subnet addressing, subnet routing, or subnetting.  
ꢛ%.,ꢝ.ꢅ%ꢂꢊꢈꢇ#ꢄꢑ  
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ꢏꢃꢁꢊꢇꢄꢄꢌꢊ$  
ꢎꢆꢇ50ꢇ  
Transmission Control Protocol/Internet Protocol, a suite of communication protocols,  
allows networked computers to share files and system resources, such as hard disks  
and printers.  
+ꢇ&ꢂꢐꢃꢃꢈꢂꢌ  
One of the ways a single network address can span multiple physical networks is  
through subnetting, which divides the host part of an Internet address into a physical  
network part and a host part. In other words, it creates a hierarchical address, which  
identifies a subnet within an internet and then a host within a subnet.  
The main advantage of subnetting is that it accommodates large growth since a given  
gateway does not need to know as much detail about distant destinations as it does  
about local ones.  
ꢀꢍꢓꢄꢁꢂꢆꢔꢌꢏ1ꢏ  
»
Note: If the subnet mask remains set to the default (000.000.000.000) in the Subnet  
Mask configuration menu, gateways are automatic sensed. If you identify a subnet  
mask, this automatic sensing is disabled.  
If a subnet address is used to identify a host, you must also designate a  
corresponding 32-bit subnet mask. Like Internet and subnet addresses, the subnet  
mask is written in binary form for the network. Bits are set to 1 if the network treats the  
corresponding bit in the Internet address as part of the network address, and to 0 if it  
treats the bit as part of the host identifier. For example, the binary subnet mask  
11111111 11111111 11111111 00000000  
specifies that the first three groups of eight digits in the Internet address identify the  
network and subnet and that the fourth group identifies the host on that subnet. How-  
ever, these numbers are more commonly written in decimal form. For example, the  
binary subnet mask above would be written in decimal form as  
255.255.255.0  
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ꢝꢊꢄꢇꢔꢊꢇꢄꢅ6ꢂꢃꢄꢌꢊ$  
ꢁꢂꢃꢐꢄꢂꢐꢃꢍ(ꢅꢇꢃꢈꢂꢌ  
Once the Internet address, subnet addresses, and subnet masks are in place, infor-  
mation can be sent, or routed, to any destination in the Internet. Both hosts and gate-  
ways participate in the routing process.  
If information is sent between two devices on a single physical network, or subnet, no  
gateways are involved. The sending device encapsulates the datagram in a physical  
frame, binds the destination internet address to a physical hardware address, and  
sends the resulting frame directly to the destination.  
If the information is sent between two devices on two different physical networks, how-  
ever, the internet gateways form a cooperative, interconnected structure. Datagrams  
pass from gateway to gateway until they reach a gateway that can deliver them directly  
to a device on that physical network.  
ꢐꢎꢌꢏꢏꢆꢖ4ꢆ64ꢆꢌꢄꢕꢆꢐꢆꢛꢄꢂꢁꢈꢄꢁꢂꢆꢖꢕꢕꢈꢁꢏꢏꢁꢏ  
TCP/IP defines a means for the network administrator to configure the network that  
best suits the network environment at a site. One method is to define the 32-bit TCP/  
IP network address in terms of the number of networks and the number of hosts at the  
site. The network address is partitioned into a network part and a host part.  
There are 3 common partitions—Class A, Class B, and Class C. The classification is  
done by the highest order bits. For example, a 0 in the highest order bit of the 32-bit  
address indicates that the address is Class A. Thus, the next 7 bits constitute the net-  
work address, and the last 24 bits form the host address. The high order bits also con-  
stitute the network mask for the Class A address.  
The following table identifies the differences between Class A, B, and C addresses.  
Class Uses  
Highest  
Order Bits  
(Binary)  
Network  
Address  
Size  
Host  
AddressSiz (Hex)  
e
Network Mask  
A
Sites with few  
0
7 bits  
24 bits  
0xFF000000  
networks and many  
hosts  
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ꢝꢊꢄꢇꢔꢊꢇꢄꢅ6ꢂꢃꢄꢌꢊ$  
B
C
Sites with some  
networks and some  
hosts  
10  
14 bits  
21 bits  
16 bits  
8 bits  
0xFFFF0000  
0xFFFFFF00  
Sites with many  
networks and few  
hosts  
110  
%ꢚ/  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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!ꢒꢔꢏꢙꢆꢇ  
ꢁꢂꢍ%ꢏꢈꢔꢍꢗꢏꢙꢜꢃꢐꢄ 1 1 1  
“Manual Notice” on page D-2  
“FCC Compliance Statement” on page D-2  
“Canadian Users Notice” on page D-3  
“Laser Safety” on page D-3  
“International Notices” on page D-4  
“Colophon” on page D-4  
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ꢎꢋꢊꢃꢋꢜꢅ3ꢂꢄꢌꢈꢇ  
 ꢙꢂꢇꢙꢘꢍ/ꢅꢃꢈ   
QMS, Inc. reserves the right to make changes to this manual and to the equipment  
described herein without notice. Considerable effort has been made to ensure that  
this manual is free of inaccuracies and omissions. However, QMS, Inc. makes no  
warranty of any kind including, but not limited to, any implied warranties of mer-  
chantability and fitness for a particular purpose with regard to this manual.  
QMS, Inc. assumes no responsibility for, or liability for, errors contained in this manual  
or for incidental, special, or consequential damages arising out of the furnishing of this  
manual, or the use of this manual in operating the equipment, or in connection with the  
performance of the equipment when so operated.  
5ꢗꢗꢍꢗꢅ#ꢜꢘꢈꢙꢂ ꢐꢍ+ꢃꢙꢃꢐ#ꢐꢂꢃ  
This equipment has been tested and found to comply with the limits for a Class B digi-  
tal device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses, and can radiate radio frequency energy, and if not  
installed and used in accordance with the instructions, may cause harmful interfer-  
ence to radio communications. However, there is no guarantee that interference will  
not occur in a particular installation. If this equipment does cause harmful interference  
to radio or television reception, which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the interference by one or more of the  
following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
»
Note: A shielded cable is required to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC rules.  
ꢚꢐ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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%ꢋꢊꢋꢘꢌꢋꢊꢅꢕꢑꢇꢔꢑꢅ  
3ꢂꢄꢌꢈꢇ  
Caution: Any modifications or changes to this product not expressly approved in  
writing by the manufacturer responsible for compliance to Federal Regulations could  
void the user's authority to operate this product within the Laws and Regulations of the  
Federal Communications Commission.  
ꢗꢙꢂꢙꢆꢈꢙꢂꢍ7ꢔꢐꢄꢔꢍ/ꢅꢃꢈ   
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
4ꢙꢔꢐꢄꢍ+ꢙ-ꢐꢃ3  
This printer is certified as a Class 1 laser product under the U.S. Department of Health  
and Human Services (DHHS) Radiation Performance Standard according to the Radi-  
ation Control for Health and Safety Act of 1968. This means that the printer does not  
produce hazardous laser radiation.  
Since radiation emitted inside the printer is completely confined within protective  
housings and external covers, the laser beam cannot escape from the machine during  
any phase of user operation.  
 
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ꢝꢊꢄꢇꢔꢊꢋꢄꢌꢂꢊꢋꢜꢅ  
3ꢂꢄꢌꢈꢇꢑ  
ꢁꢂꢃꢐꢄꢂꢙꢃꢈꢅꢂꢙꢘꢍ/ꢅꢃꢈ ꢐꢔ  
ꢑ!ꢁꢈꢆꢐꢑꢈꢕꢆ  
The following power cord requirements are in effect for the 220v QMS magicolor 2  
DeskLaser Print System.  
2
Minimum  
Minimum  
0.75 mm  
H05 VV - F  
The male plug is certified in the country in which the equipment is to  
be installed, and the female plug is an IEC 320 connector.  
ꢗꢅꢘꢅꢜꢏꢅꢂ  
This manual was written and formatted in FrameMaker. The illustrations were created  
in Adobe Illustrator. Typefaces chosen are Benguiat, Courier, Tekton, and Helvetica.  
ꢚ!  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇ  
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ꢀꢁꢅꢎ"  
1284, IEEE, cable pinouts B-9  
2-sided (duplex) printing  
Choosing 2-13, 2-34  
Belt cartridge  
2-sided printing 2-13, 2-34, 3-23  
Board test menu 4-11  
Accessories  
About 2-13, 2-34  
Cancel 2-13, 2-16, 2-20, 2-34, 2-37, 2-41  
Help 2-13, 2-34  
See Optional accessories  
Address  
OK 2-13, 2-16, 2-20, 2-34, 2-37, 2-41  
Restore Defaults 2-13, 2-16, 2-20, 2-34,  
2-37, 2-41  
Ethernet C-2  
Ethernet Hardware 4-12  
Internet 4-9, C-3  
ButtonsHelp 2-16, 2-20, 2-37, 2-41  
Router 4-11  
Subnet C-3  
Antistatic protection 5-8  
Asic error message 8-2  
Cable  
Removing 9-3  
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Calling for service 8-35  
Cancel key 3-25  
Language 4-9  
Canceling jobs message 8-2  
Cartridge  
Cassette  
Dual 5-3  
Removing 9-3  
Subnet Mask 4-10  
Configuration 2-8, 2-29  
Cassettes  
Warranty B-13  
Optional 5-3  
Cleaning  
Control panel 4-2  
Cleaning solutions 6-30  
Exterior 6-30  
Laser lens 6-21  
Paper exit plates 6-30  
Printer 6-2  
Cleaning roller  
Replacing 6-31  
Collate  
Message indicator 4-3  
Message window 4-2, 4-9  
Next key 4-5  
Choosing 2-12, 2-33  
Colophon D-4  
Online indicator 4-3  
Previous key 4-5  
Color Format 2-18, 2-39  
Menu 4-6  
Options  
Control panel messages 8-2  
Specifications B-4  
Quality tab 2-14, 2-35  
Printer 4-5  
Printer driver 2-8, 2-29  
Printer driver, Windows 95/98 2-2  
Printer driver, Windows NT 4.0 2-21  
Configuration component 2-57  
Configuration menu 4-6  
Accessing 4-7  
Cooldown 3-24, 8-26  
Cooldown pause 3-24, 8-26  
Choosing number of, Windows 95/98 printer  
driver 2-11, 2-32  
Customer Response Center (CRC), QMS A-3  
Customer support, QMS A-2  
Dark image 8-32  
Data indicator 4-3, 8-19  
Energy Saver 4-8  
Ethernet HW Address 4-12  
Internet Address 4-9  
ꢀꢁꢂ  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇꢝꢊꢘꢇ9  
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Data LED  
Troubleshooting 8-17  
Installing 5-4  
DeskLaser printer status monitor 2-50  
Documentation  
Overview of this manual 1-3  
Download error press Cancel message 8-3  
DRAM test error message 8-3  
Driver, printer  
Flash error message 8-4  
See Windows 95/98 printer driver or Windows  
NT printer driver  
Drum 8-3  
Draining 9-7  
Drum jam message 7-5, 8-3  
Duplex panel misinstalled message 8-3  
Duplex printing 2-13, 2-34, 3-23  
Duplexer jam message 7-5  
Duplexer jams 7-9  
Removing 9-5  
Fuser oil bottle  
Removing 9-5  
Replacing 6-31  
Fuser unit  
Duplexer, lower rear cover 6-26  
Duty cycle B-2  
Draining 9-7  
Preparing for moving 9-5  
Removing 9-5  
Fusing Unit Misinstalled message 8-4  
Electrical requirements B-5  
Energy save mode on message 8-3  
Energy Saver 4-8  
Gateway C-2  
Envelopes  
Formatting 3-6  
Loading 3-7  
HW err 0 cancel message 8-4  
Printing 3-6, 3-7  
Size, choosing 2-9, 2-30  
Environmental requirements B-6  
Error messages  
See Status messages  
Ethernet C-2  
Address C-2  
Hardware address 4-12  
Ethernet error message 8-4  
Ethernet HW Address 4-12  
Exterior cleaning 6-30  
Idle message 8-4  
IEEE 1284 cable pinouts B-9  
Alignment 3-18  
Image defects 8-28  
Imageable area  
Margins 3-18  
Troubleshooting 8-21  
Working within 3-15  
Imageable areas 3-14  
F# xxxxxxxx xxx i960 fault message 8-4  
FCC compliance D-2  
Caution D-3  
ꢍꢎꢏꢅꢀꢁꢂꢃꢄꢅꢆꢅꢇ ꢐꢅ ꢇꢑꢒꢓꢋꢑꢇꢔꢅꢕꢑꢇꢔꢖꢑꢅꢗꢃꢌꢘꢇꢝꢊꢘꢇ9  
ꢀꢁꢃ  
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Indicators  
Control panel 4-3  
Data 8-19  
Previous 4-5  
Lower input feeder 5-3  
Online 4-3  
Ready 4-3  
Inner jam message 7-5, 8-5, 8-19  
Installation  
Feeder 5-4  
Internet A-2, C-2  
Address C-3  
Address, classes A, B, C C-5  
IP C-3  
Routing C-5  
Internet Address 4-9  
Internet Protocol  
See IP  
Introduction 6-2  
IP C-3  
Labels  
Loading 3-10  
Landscape orientation  
Choosing 2-12, 2-33  
Message window 4-9  
Laser lens  
Cleaning 6-21  
Laser safety D-3  
Light image 8-32  
Long edge 3-23  
Lower duplex jam message 8-5  
Lower input feeder  
Removing 9-11  
IP err 0 cancel message 8-5  
Irregular print 8-30  
duplexer 7-10  
Maintenance 6-1  
OPC belt cartridge 6-35  
Ozone filter 6-39  
Printer 6-2  
Schedule 6-4  
Manual  
Jams  
Frequent 8-24  
Jam message stays on 8-19  
Locating 7-5  
Media path 7-3  
Messages 7-5  
Preventing 3-18, 7-2  
Removing 7-5  
Typographic conventions 1-5  
Manual feed  
Status messages 7-5  
Choosing 2-10, 2-31  
Margins 3-15, 3-18  
Mask, subnet 4-10  
Media  
Keypad Language menu 4-3  
Keys  
Menu 4-5  
Next 4-5  
Imageable areas 3-14  
Jams, preventing 3-18  
ꢀꢁꢄ  
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Path 7-3  
Size and cassette size 3-18  
Sizes 3-14  
New Flash Image menu 5-11  
New kernel message 8-3, 8-6  
Next key 4-5  
Oil bottle  
Source, choosing 2-10, 2-31  
Sources 3-14  
OPC belt cartridge  
Specifications B-7  
Storage 3-18  
Media Jams 7-1  
Media jams  
Removing 7-5  
Media path 7-3  
Meg ver x.x message 8-5  
Memory modules (SIMMs)  
Single in-line 5-7  
Menu key 4-5  
Menus  
Board Test 4-11, 8-18  
Configuration 4-6  
Service 4-11  
Test Page 4-11, 8-17  
Message indicator 4-3  
Message window 4-2  
Setting message window language 4-2  
Messages 8-2  
Removing 9-3  
Optional accessories  
Cassettes 5-3  
System software 5-11  
See Optional accessories  
Choosing 2-12, 2-33  
Outer jam message 7-5, 8-6, 8-19  
Problems, troubleshooting 8-20  
Output Bin Full message 8-6  
Output problems 8-20  
Ozone filter  
Paper Mismatch 8-20  
Printing 8-20  
Replacing 6-39  
See Status messages  
Misfeed jam message 7-5, 8-5, 8-19  
Moving, printer 5-4, 9-2, 9-13  
Replacement packaging 9-2  
Packaging, printer  
Pages  
Blank, troubleshooting 8-21  
Printing, not all print 8-22  
Paper  
Need more memory paper mismatch  
message 8-5  
Network  
Ethernet C-2  
Network printing  
See also Media  
Size, choosing 2-9, 2-30  
Sizes 3-14  
Source, choosing 2-10, 2-31  
Type 3-2  
Windows 95/98 2-42, 2-46  
Windows NT 4.0 2-44, 2-46  
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Paper exit roller 6-5  
Paper guide 6-5  
Paper out lower tray message 8-6  
Paper out upper tray message 8-6  
Parallel  
Board test 8-18  
IEEE 1284 cable pinouts B-9  
Path, media 7-3  
Handling 6-2  
Pause, cooldown 3-24, 8-26  
PC  
Lifting 6-3  
System software, updating 5-11  
Pinouts, cable  
Centronics cable pinouts B-9  
PLEASE WAIT ERASING FLASH 5-12  
Portrait orientation  
Network printing, Windows NT 4.0 2-44, 2-46  
Speed B-2  
PostScript  
Weight 9-13  
Preventing paper jams 7-2  
Previous key 4-5  
Print job  
Cancelling 3-25  
Cancel button 2-13, 2-16, 2-20, 2-34, 2-37, 2-41  
Print media  
See Media  
Print Monitor  
Monitor status information 8-15  
Send component 2-57  
Status component 2-57  
Print quality  
Image defects 8-28  
Labels 3-10  
Print quality problems  
Blurred background 8-28  
Distortions 8-28  
Letterhead 3-6  
Memo media 3-6  
Method B-3  
Irregular print 8-30  
Network, Windows 95/98 2-42, 2-46  
Network, Windows NT 4.0 2-44, 2-46  
Printer driver, Windows 95/98 2-2  
Printer driver, Windows NT 4.0 2-21  
Printout too dark 8-32  
Printout too light 8-32  
Toner smudges 8-33  
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Printing  
Configuration 2-8, 2-29  
Printing message stays on 8-20  
Speed B-2  
Address 4-11  
Router 1 4-11  
Router 2 4-11  
Transparencies 3-13  
Printing message 8-6  
Printing need more memory message 8-6, 8-21  
Printing on both sides (duplex printing)  
Choosing 2-13, 2-34  
Printing Paper Mismatch message 8-7  
Printout too dark 8-32  
Select key 4-5  
Selected message 8-9  
Send component 2-57  
Printer 9-2  
Printout too light 8-32  
United States A-3  
Service menu 4-11  
Shipping, printer 9-2  
RMA number 9-2  
SIMM  
Protection  
Antistatic 5-8  
QMS  
Customer Response Center (CRC) A-3  
Service call, placing 8-35  
World-wide offices A-4  
Installation 5-9  
QMS magicolor 2 board Test message 8-7  
SNMP  
Definition C-2  
Specifications  
Consumables B-3  
Electrical B-5  
Engine B-2  
Environmental B-6  
Fonts B-4  
Radiation D-3  
Ready indicator 4-3  
Relocating, printer 9-2  
Replacement packaging 9-2  
Removing sharing 2-47  
Replacement packaging 9-2  
Replacement packaging 9-2  
Catalog number 9-2  
RMA number 9-2  
Replacing the OPC Belt Cartridge 6-35  
Resolution B-3  
Restore Defaults button 2-13, 2-16, 2-20, 2-34,  
2-37, 2-41  
Return Merchandise Authorization number 9-2  
Returning, printer  
RMA number 9-2  
Reverse page order 2-12, 2-33  
RMA number 9-2  
Output B-3  
Physical B-7  
Print method B-3  
Print speed B-2  
Resolution B-3  
System software B-5  
Temperature B-6  
Toner B-3  
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Warm-up time B-3  
Spotting 8-31  
Status component 2-57  
Status message  
Drum jam 7-5  
Selected 8-9  
Subnet C-3, C-4  
Duplexer jam 7-5  
Inner jam 7-5  
Misfeed jam 7-5  
Outer jam 7-5  
Customer A-2  
Status messages 8-2  
Asic error 8-2  
Technical A-3  
Bad entry 8-2  
World-wide A-4  
Canceling jobs 8-2  
System software  
Specifications B-5  
DRAM test error 8-3  
Drum jam 8-3  
Drum jaml 8-3  
Ethernet error 8-4  
Flash error 8-4  
HW err 0 cancel 8-4  
Idle 8-4  
Internet routing C-5  
Subnet mask C-4  
Technical support, QMS A-3  
Temperature requirements B-6  
Test page 4-11, 8-17  
Toner 9-10, B-3  
Protocol  
See TCP/IP  
Troubleshooting  
Blank pages 8-21  
Board test 8-18  
Data indicator 8-19  
Data LED 8-17  
Inner jam 8-5, 8-19  
IP err 0 cancel 8-5  
Lower duplex jam 8-5  
Meg ver x.x 8-5  
Misfeed jam 8-5, 8-19  
New kernel 8-6  
Output Bin Full 8-6  
Paper out lower tray 8-6  
Paper out upper tray 8-6  
Please Wait Erasing Flash 5-12  
Please Wait Writing Flash 5-12  
Printing 8-6  
Printing need more memory 8-6, 8-21  
Printing paper mismatch 8-7  
QMS magicolor 2 board test 8-7  
Fonts 8-24  
Image defects 8-28  
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Jam message 8-19  
Jams, frequent 8-24  
Windows NT 4.0 printer driver  
2-sided (duplex) printing, choosing 2-13, 2-34  
Collate, choosing 2-12, 2-33  
Configuration 2-21  
Partial page 8-21  
Printing message stays on 8-20  
Quick check 8-16  
RMA number 9-2  
Scaled page 8-21  
Orientation, choosing 2-12, 2-33  
Problems 8-20  
See also Status messages  
Service call, placing 8-35  
Status message 8-16  
Test page 8-17  
Reverse page order, choosing 2-12, 2-33  
Updating 5-14  
TrueType fonts 8-24  
Uneven print density 8-33  
Unpacking  
Feeder 5-4  
Updating  
Printer driver 5-12  
System software 5-11  
Updating printer driver 5-14  
Upper duplex jam message 8-9  
Using envelopes 3-6  
Warming up message 8-9  
Warm-up time B-3  
Warranty B-13  
Waste toner pack  
Removing 9-10  
Replacing 6-40, 9-10  
Weight 9-13  
White lines 8-33  
Windows 95/98 printer driver  
Configuration 2-2  
Copies, choosing number of 2-11, 2-32  
Manual feed, choosing 2-10, 2-31  
Media, choosing size 2-9, 2-30  
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