LINK SEARCH SCREEN
The Link Search setup screen is used to set the length of time that the
Pinger Plus will monitor a wire pair for Link signals. Normal (about 2.5
seconds) is the default setting or use the Up/Down cursor key to select the
Long setting (about 5 seconds). Some switches, especially if configured for
VoIP, require a longer time to complete Link negotiations and the Long
setting will provide more consistent Link detection.
TM
+
P IN G E R P L U S
NETWORK IP TESTER
USER’S GUIDE
UPDATE PINGER SCREEN
The Pinger Plus firmware can be updated over the network as new
revisions are released. Notice of a new revision will be provided on the
the Pinger Plus to the network, go to the Update Pinger Setup screen, press
the Select function key and the unit will Link to the network and enable the
firmware update mode. Next run the downloaded file on the computer. The
program will ask for the current IP address of the Pinger Plus (see Pinger IP
Address Setup screen) and your password. When the update is complete
the program will notify the user and the Pinger Plus immediately goes to the
Link screen and searches for the Link. WARNING: Any disruption while
programming is in process will result in the unit being unuseable and will
have to be returned to the factory for repair. Install a fresh set of batteries or
connect the AC adapter to the unit before starting an update.
POWER
Duration - The Pinger Plus will typically provide about 5 to 6 hours of
operation from a set of four AA alkaline batteries. An AC adapter is also
provided which will power the unit but does not recharge the batteries.
Auto Power Down - The Pinger will automatically turn off after the time selected
in the Power Down Setup screen or will run continuously until manually turned off
when “ON” is selected for Power Down.
Low Battery - When the batteries are below the level required for the Pinger
Plus to operate properly, a battery graphic appears in the upper right hand
corner of the display.
WARRANTY
Psiber Data Systems Inc. warrants that the product shall be free from defects in parts or workmanship for a
period of 12 months from the date of purchase if used in accordance with Psiber Data Systems Inc. operating
specifications.
THIS IS THE ONLY WARRANTY MADE BY Psiber Data Systems Inc. AND IS EXPRESSLY MADE IN LIEU
OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
Should any parts or workmanship prove defective, Psiber Data Systems Inc. will repair or replace at Psiber Data
Systems’ option, at no cost to the Buyer except for shipping costs from the Buyer’s location to Psiber Data Systems Inc.
This is Buyer’s SOLE AND EXCLUSIVE REMEDY under this Agreement. This warranty does not apply to products
which have been subject to neglect, accident or improper use, or to units which have been altered or repaired by other
than an authorized repair facility.
Return of Equipment - To return a product to Psiber Data Systems Inc., first obtain a Return Authorization
number from our Customer Service by calling 619-287-9970. The RA# must be clearly marked on the shipping label, or
the package will not be accepted by Psiber Data Systems Inc. See sample label below.
To: Psiber Data Sytems Inc.
7075-K Mission Gorge Road
San Diego, CA 92120
RA# XXXXXXXX
Pinger, Plus+, psiber and the Psiber logo are trademarks of Psiber Data Systems Inc.
Copyright 2003 Psiber Data Systems Inc. All rights reserved.
P/N 1005-0650-0000 Rev. D
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OPERATION
To test a hub, switch, router or NIC connect a patch cable from the RJ-
45 port on the equipment to the RJ-45 jack on the Pinger Plus.
LINK SCREEN
Pressing the PortID function key in the Link Screen presents the Port ID
Screen. As soon as this screen appears, the Pinger begins transmitting a
pattern of Link signals that will cause the
hub,switch or NIC Link LED to blink or
stay on continuously. Identifying the
specific port a wall outlet/PC is connected
Turn on the Pinger Plus by pressing the “PWR” button. The unit scans
the RJ-45 connection searching for Link signals. If no Link signals are found,
a “No Link” message is displayed and a
to can aid in diagnosing the cause of
REPEAT function is provided to rerun the
failed PING tests. Hubs and switches from various manufacturers have
different specifications for the time it takes for Link signals to turn the Link
LED on and off. The Pinger Plus has four different blink rates and a
continuous mode that can be selected by pressing the Up/Down cursor key.
An initial test directly at the hub or switch will determine the best blink rate
setting before conducting a
search for a Link Partner. When proper
Link signals are found, the Pinger Plus
displays the connection as a LAN, NIC or
an Auto MDI-X port; the capabilites of the Link Partner; the speed and duplex
the Pinger is using for the connection. When the Link is established, the
PING, DHCP and PortID function keys are displayed. Disconnecting the
Pinger will cause the unit to immediately
Port ID test at a wall outlet.
SETUP
restart the search for Link signals.
Pressing the SETUP key in any screen presents the Setup Screen.The
Up/Down cursor key is used to display: 1) Pinger IP Address Setup 2) Pinger
Subnet Mask Setup 3) Pinger Gateway
Note: If a Link Partner is transmitting NLP
or MLT-3 Link signals instead of a Link
Code Word, the duplex mode is unknown
Setup 4) Pinger IP List Setup 5) Pinger
MAC Screen 6) Profile Setup 7) Default
Profile 8) Ping Count 9) Packet Size
(shown as “UN” in the LINK screen) and the Pinger Plus will always connect
at half duplex. PING tests can still be run even if there is a duplex mode
mismatch.
10)Time Out 11) Power Down Time
PING SCREEN
Setup 12) Password Setup or 13) Pinger Update . Press the SELECT
function key to enter the displayed setup screen. The Pinger MAC is shown
for information only and can not be changed.
Pressing the PING function key in the Link Screen presents the PING
Screen. The Up/Down cursor key is used to select: 1) enter and PING a new
IP address (1 to 99 times or continuously as shown next to “Name”) 2) PING
one of eight preprogrammed IP addresses (see IP List Setup) 3) PING all of
the one to eight preprogrammed IP LIST
IP LIST SETUP SCREEN
The IP List Setup screen is used to enter from one to eight names and IP
addresses. The Pinger can then PING the entries individually or PING all
entries sequentially.
addresses 4) PING a Range of IP
addresses or 5) PING one of eight
Data Entry - Use the Up/Down cursor
Profiles(see Profile Setup).
key to select one of the eight storage loca-
tions and press the right arrow key to dis-
When an IP Address, IP List or IP Range is selected, pressing the PING
play the cursor and begin entering a new function key transmits the PING packet and “Wait” is displayed until a
name or editing an existing one. Use the response is received. A summary of the PING responses is displayed
data entry keypad to input the number or letter (each time the key is pressed
showing the number of PINGs
the next letter or number on the key is displayed). Pressing the right cursor key
advances to the next character. Pressing the left cursor key selects the previ-
ous character. Names can be a maximum of ten characters long. Pressing the
right cursor key an eleventh time advances the cursor to the IP Address which
is divided into four fields of three characters. Only numbers can be input in the
fields and the maximum valid number for any field is 255. Single digits can be
entered in any of the three character locations and will be right hand justified
when the cursor is moved to the next field. Two digit numbers can be entered in
the left two or right two character locations. If an invalid number is entered, the
transmitted and the number of Good and
Bad responses. Pressing the Up/Down
cursor key shows, in numerical order, the
results of each PING including the Round
Trip Time and if the received data is
identical to the transmitted data
(Data:Good) or the data has been
corrupted (Data:Bad).
Pressing the INFO function key displays
cursor will not advance to the next field. After entering or editing the name and the MAC address of the PINGed IP address. If no PING response is received
IP address, press the SAVE function key to store the information in non-volatile within specified Timeout time (see Timeout Setup), “No Response” is
memory. The information is retained even if the unit is turned off or the batteries displayed. When the PINGed IP address is in a different subnet than the
are removed. To remove an entry from the list, press the right cursor key to Pinger IP address, the unit first attempts to locate the default gateway. If the
select the entry and then press the star key. A “Delete Entry” message is dis- gateway does not respond, the Pinger displays a “NOGW” message
played and pressing the SAVE function key clears the selected name and IP indicating either the gateway is not operating properly or an incorrect
gateway IP address was entered. When a PING response is received from
another subnet, the MAC address of the Gateway is shown (GW MAC) by
pressing the Info key.
Address.
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Note: When the IP address of the device being PINGed is in the same
subnet/VLAN as the IP address of the Pinger, the Subnet Mask can be “ON”
or “OFF” and a Gateway IP address is not required. When the IP address is
in a different subnet/VLAN, the Subnet Mask must be “ON” with the mask
entered and the IP address of the Gateway must be entered. (See Subnet
Mask Setup and Gateway Setup).
DHCP SCREEN
Pressing the DHCP function key in the Link Screen presents the DHCP
Screen and begins the DHCP client-server test.
Note: The MAC Address of the Pinger
Plus may have to be added to the Access
List of the DHCP Server for the Pinger
CONTINUOUS PING
messages to be accepted - see your
When the Pinger is configured to PING continuously (See Ping Count
Setup) the letter “C” is displayed to the left of “Name” in the PING Screen.
Pressing the PING function key displays the number of PINGs that have
been sent and the percent of the PINGs with No Response or that had
System Administrator for requirements.
The Pinger Plus transmits a “Discover”
message to locate a DHCP server. If no DHCP Server responds to the
message within the DHCP Timeout period (see Timeout Setup), the Pinger
corrupted data. Pressing the Info function will retransmit the “Discover” message up to three more times. If no DHCP
key displays the PING Address and the Server responds after the fourth attempt, “No Response” is displayed.
running average of the Round Trip Times Pressing the Repeat function key restarts the DHCP discover process. When
for all PINGs that received a response.
Pressing the Info function key again displays the PING Address and the
count of PINGs that had no response.
a DHCP Server responds to the message, the Pinger displays “Server
Found” the IP Address of the Server and
the IP Address assigned to the Pinger.
LIST SCREEN
Pressing the INFO key displays the
When “IP List” is selected and the PING function key is pressed, each
IP address stored in the IP List (see IP List Setup) is PINGed in turn. The
same “Wait” and “No Response”
Gateway IP Address and the Subnet
Mask used with the IP Address assigned
by the DHCP Server. Note: If the DHCP Server does not provide the
messages are displayed as described
Gateway IP Address, a 0.0.0.0 IP Address is displayed.
above. After completing the PING of the
last stored IP address, the IP List
Reponse screen is shown.
Pressing the PING key while in the DHCP Client mode presents the
PING screen with a “DHCP” message
displayed and the IP Address of the
LIST RESPONSE SCREEN
Gateway. If Gateway information is not
The List Response screen shows the results of the PING to each of the
stored IP addresses. The Up/Down cursor key is used to scroll through each IP
address with Round Trip Time, Data status and MAC address presented for IP
addresses that are found or “No Response”
available, the DHCP Server IP Address is
shown.
Pressing the PING key from the IP Ping Screen transmits a PING that
uses the IP Address, Gateway Address and Subnet Mask provided by the
DHCP Server instead of the IP Address, Gateway Address and Subnet Mask
that were previously entered and stored in the Pinger. The Gateway IP
Address is automatically entered as the address to be PINGed (or the DHCP
Server address when Gateway information is not available). Alternatively, a
new IP Address can be entered or the Up/Down cursor key can be used to
select a previously stored address. Pressing the EXIT key returns the Pinger
back to the LINK Screen and clears the DHCP Server assigned addresses
and mask. Pressing the Setup key also clears the DHCP Server assigned
information and transmits a DHCP release packet to the DHCP server so that
the IP address is available for reassignment.
for IP addresses that did not respond within
the Timeout period. Times less than one
second are shown in milli-seconds (ms).
RANGE SCREEN
When “Range” is selected, the Range screen is displayed with start and
stop IP addresses. The first three octets of the start and stop address must
be the same and the fourth octet defines
the range from one to a maximum of 255
IP addresses. Pressing the PING function
key PINGs all the addresses in the range
simultaneously. Each PING response can
be viewed by pressing the Up/Down cursor key. Holding the key will cause
the responses to scroll faster.
PING RESPONDER MODE
The Pinger Plus will respond to a PING request that is sent to the unit’s
IP address. When the unit is in the LINK Screen, a PING to the Pinger Plus
IP address presents the PING Received
screen. The Ping Received screen shows
the IP and MAC addresses of the PING
source.
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