Printek Printer MtP300 Series User Manual

MtP300 Series  
Operator’s Manual  
Printek, Inc.  
1517 Townline Road  
Benton Harbor, MI 49022  
269-925-3200  
Printek Part Number 6044 Rev. D  
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Read all setup and operating instructions before proceeding with operation.  
Do not operate in an enclosure unless properly ventilated. Make sure no ventilation openings are blocked or  
obstructed, which may result in the printer overheating.  
Do not operate near a heat source.  
Lesen Sie vor der Inbetriebnahme die Aufbau- und Bedienungsanleitung.  
Betreiben Sie den Drucker nicht in einem kleinen, geschlossenen Raum, es sei denn dieser wird ordnungsgemäß  
belüftet. Achten Sie darauf, dass die Lüftungen nicht blockiert oder versperrt sind, denn dies kann zum  
Überhitzen des Druckers führen.  
Nehmen Sie den Drucker nicht in der Nähe einer Wärmequelle in Betrieb.  
No user-serviceable parts inside. Refer service or repairs to a qualified service  
professional.  
Use of genuine Printek replacement parts is required to warrant proper, safe operation.  
Any alteration or modification of this device voids the user warranty and may make the product unsafe to  
operate.  
The print head and motors get hot during use. Wait until they cool before touching them.  
Make certain the printer is disconnected from AC power before removing any covers or performing any  
required cleaning or maintenance.  
Connecting this printer to an ungrounded receptacle can result in electrical shock.  
Never place the printer near inflammable or explosive substances. Do not operate near liquid or spill liquid into  
the printer at any time.  
Enthält keine Teile, die vom Bediener instandgesetzt werden können. Bitte wenden Sie sich bei  
Instandsetzung oder Reparatur an qualifiziertes Kundendienstpersonal.  
Die Verwendung von echten Printek Ersatzteilen ist notwendig, um ordnungsgemäßen, sicheren Betrieb zu  
gewährleisten.  
Änderungen oder Modifikationen dieses Geräts machen die Garantie ungültig und können den sicheren Betrieb  
des Produkts gefährden.  
Während des Druckens werden Druckerkopf und Motoren heiß. Warten Sie, bis sich die Teile abgekühlt haben,  
bevor Sie sie berühren.  
Vergewissern Sie sich, dass der Drucker nicht mehr an die Stromquelle angeschlossen ist, bevor Sie  
Abdeckungen abnehmen oder das Gerät reinigen bzw. warten.  
Schließen Sie diesen Drucker nicht an eine ungeerdete Steckdose an; dies kann zum Elektroschock führen.  
Setzen Sie den Drucker niemals in die Nähe von feuer- oder explosionsgefährlichen Stoffen. Betreiben Sie den  
Drucker nicht in der Nähe von Flüssigkeiten und lassen Sie keine Flüssigkeiten in den Drucker gelangen.  
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TABLE OF CONTENTS  
Bluetooth® Interface .......................................................................................................................................34  
Wi-Fi® Interface..............................................................................................................................................35  
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Introduction  
Thank you for purchasing a Printek MtP300 Series Mobile Thermal Printer. The MtP300 Series offer a variety  
of configurations to suit any printing environment.  
All models support media up to 3.12 inches wide and include “black mark” sensing capabilities on the printed  
side of the media. The MtP300 LP also supports rear black mark sensing and label gap sensing. All models are  
equipped with a Serial RS-232C port and will support one additional, optional interface. The interfaces  
available are IrDA, Bluetooth, and Wi-Fi.  
Each printer is shipped with a battery, a belt loop system, a Quick Start Guide, and one roll of receipt paper.  
This manual has been written for the end user and contains information needed for the set up and everyday use  
of the printer. It also contains information regarding preventative maintenance and how to obtain service if  
needed.  
The information in this manual is arranged in the following sections:  
Getting Started contains the minimum steps required to get the printer set up and able to communicate with  
your host system.  
Daily Operation describes the activities that are likely to be encountered under normal operation by most users.  
Printer Configuration contains detailed information on all the features available in the Setup menus.  
Interfacing To A Host Computer provides basic information related to connecting the printer to a computer via  
the standard RS-232C Serial port or one of the optional IrDA, Bluetooth, or Wi-Fi interfaces.  
Power Considerations provides information regarding operation on the internal battery or from an external  
supply.  
Maintenance and Troubleshooting contains information on how to care for your printer to keep it working at  
peak performance. This section also includes a list of printer error messages and suggestions on how to solve  
problems.  
Advanced Setup Features contains additional information for systems administrators.  
Print & Font Samples offers examples of printed output and character mapping for the standard fonts.  
Specifications provides detailed information regarding performance, media specifications, and options available  
for your MtP300 Series printer.  
Glossary of Terms is a reference for terminology used within this manual and in the computer and printer  
industry.  
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Getting Started  
Battery Installation and Charging  
Note: You must charge the battery for at least 2½ hours prior to the first use.  
The battery for your MtP300 printer is shipped in an “uncharged” state. The battery must be charged using the  
following instructions prior to using the printer for the first time. Maximum battery capacity is not reached  
until after completing a minimum of three complete charge and discharge cycles.  
Please refer to Figure 1 and insert the battery by sliding it into the battery compartment until the release lever on  
the battery “snaps” into place.  
Power Connector  
Release Lever  
Figure 1 - Battery Installation and Power Connector  
Connect an optional power supply to the appropriate input source, and then connect the output of the power  
supply to the printer’s Power Connector. The Battery Indicator will turn on and remain on until the battery is  
fully charged. This may take up to 2½ hours.  
Caution: Use only Printek power supplies designed specifically for your MtP300 printer. Using a different  
power supply may cause damage to the printer and will not be covered by the printer’s warranty.  
Printek power supplies are available for use with 100-240VAC/50-60Hz and for12/24VDC vehicle  
applications.  
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Getting Started  
Installing Media  
Each printer comes supplied with a roll of receipt paper. For your convenience, the printers feature a paper  
supply indicator as shown in Figure 2. The indicator changes from all green to all red as the paper supply is  
used.  
Note: For maximum performance and optimum print quality, use only genuine Printek media in your  
MtP300 Series printer.  
To install media, you must release the paper door by moving the Paper Door Release in the direction shown in  
Figure 2 and then lift the paper door to expose the paper compartment.  
Paper Supply  
Indicator  
Paper Door Release  
Figure 2 - Opening Paper Door  
Refer to Figure 3 and locate the movable media support. Move the support in the direction shown and then  
locate the media between the supports and release the movable support.  
Note: Make sure that the roll spins freely on the media supports.  
Movable Support  
Figure 3 - Media Support  
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Getting Started  
Refer to Figure 4 and unroll enough paper to allow it to lay through the print head as shown, and close the paper  
door.  
Figure 4 - Paper Laying Through Print Head  
You may now press the Paper Feed Button to advance the paper a few inches and then tear it off in  
preparation for printing.  
Turning the Printer On and Off  
To turn the printer on, simply press the Power Button. If you continue to hold the Power Button, the printer  
will display the printer’s model number. After the button is released, the printer will continue its power up  
initialization and then display the name of the current Format (default is “Format 1”) on the top line. The  
bottom line will display a battery symbol at the right hand end of the line that indicates the current condition of  
the battery.  
To turn the printer off, press and hold the Power Button. The printer will display “Printer Off” and then  
power down after the button is released.  
Performing A Printer Self Test  
Two self test printouts are available – the standard printout which prints the items listed below, and an extended  
printout which also prints any graphic images or logos that are stored in the printer.  
The printer’s firmware revision level and release date.  
The current Setup Menu values for the following menus:  
The currently selected Format(s)  
The Options Menu settings.  
The type of optional interface, if installed, and which interface is currently selected.  
The presence of the optional Magnetic Card Reader, if installed.  
The current battery voltage.  
Print head temperature.  
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Getting Started  
A list of any graphic images or logos that have been stored.  
A sample bar code.  
Printer serial number.  
A print head test pattern.  
To print the standard printout, press and hold the Paper Feed button while turning on the printer with the  
Power Button (press and release the power button, but continue to hold the paper feed button) until the printer  
displays “Printing Current Menu Values”, and then release the Paper Feed button.  
If the printer has any graphic images/logos stored, “Press Paper Feed To Print Logos” will be displayed.  
Pressing and releasing the Paper Feed button will cause the images to be printed at the bottom of the standard  
printout.  
Host Interface Set Up  
Prior to using your printer with a computer application, check the interface settings to be sure they match those  
required by your host system.  
Each printer is equipped with a Serial RS-232C interface which is selected by default. Additionally, the printer  
may also be equipped with either an IrDA interface, Bluetooth interface, or Wi-Fi interface. The model  
description on the serial number label will indicate if one of the optional interfaces is installed. The factory  
defaults for the basic settings for each interface are listed below.  
Interface  
Serial RS-232C  
IrDA  
Factory Default Interface Settings  
Printek Emulation, 57,600 Baud, 8 Data Bits, 1 Stop Bit, No Parity, No Handshake  
Printek Emulation. No other set up required.  
Bluetooth  
Printek Emulation, Pairing Mode = Paired, Security Disabled, PIN = “0”  
Bluetooth Name = “MtP300-SerialNumber”.  
Wi-Fi  
Connect to any SSID, Infrastructure, WEP = None, DHCP enabled,  
TCP tunnel port 8023, Channel = 1, DHCP Name = MtP300-SerialNumber.  
If the above settings do not sufficiently match your host system, the following instructions describe how to  
access the Interface Set Up Menu.  
1. Make sure the printer is powered off. If the printer is on, press and hold the Power Button until  
“Printer Off” is displayed to turn the printer off.  
2. Press and hold the Enter Button.  
3. Continue to hold the Enter Button and turn the printer on. Continue holding the Enter Button until  
Menus Active” is displayed.  
4. Press the Advance Button until “Interface Menu” is displayed. If necessary, you may toggle  
between the Serial interface and the optional interface (if installed) by pressing the Increment  
Button. Note that the interface that is displayed is the interface that will be used when you exit set up  
mode.  
5. Press the Enter Button to advance to the first set up feature for the interface that was displayed in  
step 4. Only the features that pertain to the interface displayed/selected in step 4 will be available.  
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Getting Started  
6. You may continue to step through additional set up features by pressing the Enter Button.  
7. When you have finished setting the parameters to match you host system, press the Advance Button  
until “Exit Menus” is displayed.  
8. Press the Enter Button to save the changes and exit the Setup Mode.  
9. Your printer is now configured and ready to communicate with your host system.  
Belt Loop System  
The belt loop system consists of two parts – a knob located on the bottom of the printer and a belt loop strap  
with a click on connector  
To use the belt loop system, slide your belt through the strap of the belt loop and then insert the knob located on  
the bottom of the printer into the slot of the belt loop connector. Pull down on the printer until you hear a click.  
The printer is now secure and can safely hang down beside your hip.  
To release the printer, press in on the two latches on the sides of the connector and pull the printer and knob up  
and clear of the slot.  
Note: Do not force or pull the printer from the connector without pressing in on the two latches.  
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Daily Operation  
Introduction  
For normal daily use, most users will only need to turn the printer on and off, load paper, and recharge the  
battery at the end of the day. The following sections describe these simple activities and provide additional  
information regarding the use of the MtP300.  
Control Panel  
The MtP300 Series printers are designed for simple operation with an easy to use control panel. As shown in  
Figure 5, the control panel consists of an LCD Display, five indicators, and four pushbuttons.  
LCD Display  
Power Indicator  
Error Indicator  
Battery Indicator  
Power Button  
Wireless Indicator  
MCR Indicator  
Paper Feed Button  
/Advance Button  
Enter Button  
Increment Button  
IrDA Window  
Figure 5 - Control Panel  
In normal daily use, most users will only use the Power Button/Indicator and perhaps the Paper Feed  
Button, and observe any messages that may appear on the LCD Display. The purpose and functionality of all of  
the buttons and indicators are listed below.  
Power Button  
Used to turn the printer on or off.  
Advances paper the distance set by the FFeed Distance  
feature for the currently selected Format. (Default =  
1.2608” (32mm).  
Paper Feed  
/Advance Button  
Also used to clear Check Paper error conditions.  
Increment Button  
Used in printer configuration menus to change the value of  
the currently selected feature. (May also be used to access  
a stored command file – see the MtP Series & FieldPro  
Programmer’s Manual for more information.)  
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Daily Operation  
Enter Button  
Used in printer configuration menus to advance to the next  
setup feature. May also be used to print the settings and  
connection information for the currently selected interface.  
Power Indicator  
ON indicates that the power is on and that the printer is in  
normal power mode. SLOW FLASH indicates that the  
printer is in Setup mode and not accepting data. SHORT  
FLASH indicates that the printer has entered the power  
saving standby mode and will wake upon receipt of data or  
when the Power Button or Paper Feed Button is  
pressed.  
Wireless Indicator  
Indicates that an optional Bluetooth or Wi-Fi interface is  
installed, enabled and is currently connected or receiving  
data.  
MCR Indicator  
Error Indicator  
Battery Indicator  
Indicates that the optional Magnetic Card Reader has been  
enabled and is ready for the user to swipe a card.  
Indicates that an error has occurred as described on the  
LCD Display.  
ON indicates that the battery is currently being charged.  
FLASHING indicates that the battery capacity is low and  
the battery needs to be recharged.  
Removing Printed Output  
In most cases, the host application program will issue a Form Feed that will eject the paper so that all the  
printed information is fed out of the printer and the receipt or label is ready to be torn off. If all the printing is  
not yet out of the printer and the host has finished sending data to the printer, the paper may be positioned for  
tearing by simply pressing the Paper Feed Button.  
To tear the paper, pull the paper against the tear bar at a slight angle as shown in Figure 6, and then continue to  
pull the paper in the direction shown to tear it off.  
Figure 6 - Tearing Off Printed Output  
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Daily Operation  
Battery Charging  
The MtP300 contains battery monitoring and charging circuitry so that the battery may be charged while still in  
the printer. Charging the battery in the printer requires an optional power supply. Printek offers power supplies  
for use with 100-240VAC/50-60Hz and 12/24VDC for vehicle applications.  
Optional external battery chargers are also available so that you can have fully charged batteries “standing by”  
when needed.  
The printer’s battery status is displayed in the lower right corner of the front panel LCD Display. The status is  
displayed as a battery shape which indicates the relative capacity that remains as indicated below.  
Fully Charged  
Discharged  
To charge the battery inside the MtP300, connect the power supply to the appropriate source, and connect the  
output of the supply to the printer’s power connector shown in Figure 7.  
Caution: Use only Printek power supplies to power your printer and charge batteries. Other power supplies  
may damage the electronics and printing mechanism. Damage caused by use of a non-Printek power  
supply will not be covered by the printer’s warranty.  
Battery Indicator  
Power Connector  
Figure 7 - MtP300 Power Connector & Battery Indicator  
When the power supply is connected, the printer’s charging circuitry will determine if the battery currently  
requires charging and if so, will turn on the Battery Indicator until the battery has reached sufficient charge.  
Depending on the condition of the battery, charging may take up to 2½ hours to complete.  
Leaving the power supply connected to the printer will cause the printer to continuously monitor the condition  
of the battery and keep the battery charged.  
For more information regarding battery charging, battery life, and battery disposal, refer to “Battery Care” on  
page 40.  
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Daily Operation  
Using the Magnetic Card Reader  
The optional Magnetic Card Reader (MCR) is used by some applications to read information from credit cards,  
drivers licenses, etc.  
When the host system sends a request to the MtP300 to enable the Magnetic Card Reader, “Swipe Card Now”  
will be displayed and the MCR Indicator will flash to indicate that the card may now be passed through the  
MCR slot, or “swiped”. Refer to Figure 8 for the card orientation.  
MCR Indicator  
Figure 8 - Using The Magnetic Card Reader  
If the card is read successfully, a short beep will sound, “Card Read Ok” will be displayed and the MCR  
Indicator will stop flashing and remain on briefly to indicate success as the data is sent to the host system.  
If the card is not read successfully, a longer error tone will sound, “Card Not Read” will be displayed and the  
Error Indicator will also begin to flash. If the read operation is not cancelled by the host application within a  
few seconds, the Error Indicator will stop flashing and the printer will return to the “Swipe Card Now”  
mode. At this time the card may be swiped again to attempt a successful read.  
The length of time allowed before the timeout is specified by the host application program. Once a timeout  
occurs, the Error Indicator will turn on momentarily and “MCR Timeout” will be displayed.  
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Daily Operation  
Fault Messages  
Check Paper  
This message is displayed and the Error Indicator flashes whenever the printer runs out of print media. This  
may also occur if there has been a paper jam that prevents paper from feeding into the print head. To clear the  
error, first clear the jam and/or install new media. For information on how to replace the media supply or to  
check for a possible jam, please refer to “Installing Media” on page 4 in the Getting Started section of this  
manual.  
Next, momentarily press the Paper Feed Button to resume printing.  
Note: If the printer has firmware version 2.8 or later, pressing the Paper Feed Button will cause the printer to  
perform a Form Feed and then reprint the last print job. If the entire job does not print as expected, the  
host program may need to be modified to make use of the printer’s buffer commands. Please refer to  
the MtP Series & FieldPro Programmer’s Manual for more information.  
It is also possible that a false paper error may be detected when using “black mark” sensing on preprinted  
forms. This condition should not occur unless the size of the black mark on the form is larger than the size  
allowed for in the host application program. Please refer to the MtP Series & FieldPro Programmer’s Manual  
for more information.  
Paper Door Open  
This message is displayed and the Error Indicator flashes when the printer is attempting to print and the  
Paper Door is not fully closed. To correct this error, make sure that the media is loaded properly, close the  
Paper Door, and momentarily press the Paper Feed Button.  
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Printer Configuration  
Introduction To Setup  
The MtP300 Series printers feature an easy to use control panel “Setup” menu system for setting permanent  
configuration parameters. These menus offer many useful and necessary features, but are typically only used  
when first setting up the printer. They are rarely used in normal everyday operation. The values that are set are  
used as the “defaults” whenever the printer is turned on or reset by the host system. Application programs often  
send commands that may override any of these values.  
As an alternative to using the Setup Menus described below, you may also use the “MtP Setup” remote  
configuration utility. This utility runs on a Windows Desktop system and connects to the printer’s serial port.  
Setup Basics  
LCD Display  
Power Indicator  
Power Button  
Advance Button  
Increment Button  
Enter Button  
Figure 9 - MtP300 Control Panel  
When in Setup, the top line of the LCD Display shows the name of the menu or the name of a “feature” within  
the menu. The bottom line of the display shows the current value that is set to be used for the item displayed on  
the top line.  
The Setup menus operate as a “What You See Is What You Get” system. This means that whenever you view  
or change any of the menu choices available, the value showing when you proceed to the next item or exit Setup  
is the value the printer will use after you exit Setup. Note that when exiting Setup, you may elect to discard any  
changes.  
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Printer Configuration  
Entering Setup  
To enter Setup, press and hold the Enter Button while turning on the printer with the Power Button.  
Continue to hold the Enter Button until “Menus Active” appears on the LCD Display. After releasing the  
Enter Button, “Entering Setup Menus” will be displayed momentarily before advancing to the “FORMAT  
MENU”. While in Setup Mode, the power indicator will blink slowly.  
Selecting Menus  
Once Setup Mode has been successfully entered, the “FORMAT MENU” is the first menu displayed. Note that  
while in Setup Mode, the Paper Feed Button now operates as an Advance Button. To advance to the  
INTERFACE MENUor OPTIONS MENU, or to Exit Setup, press the Advance Button until the desired  
menu is displayed. With a few exceptions which are described where appropriate, pressing the Advance  
Button will always advance you to the next menu.  
Detailed explanations on how to navigate each of the menus and use their features follow.  
Exiting Setup  
Setup may be exited by pressing the Advance Button until “Exit Setup” is displayed on the top line of the  
LCD Display, and “Save Changes” is displayed on the bottom line. To save any changes you have made  
and exit Setup press the Enter Button. If feature values were changed, “Exiting Menus Saving  
Changes” will be displayed. If no values where changed, “Exiting Menus No Changes” will be  
displayed.  
If you do not want to save the changes you have made, press the Increment Button to display “Discard  
Changes” on the bottom line and then press the Enter Button. Exiting Setup No Changes” will be  
displayed.  
After Setup is exited and any changes saved, the printer will reset and reinitialize itself to adopt any changes  
that may have been made. Note that when this reset occurs, any data that may have been in the input buffer will  
be discarded.  
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Printer Configuration  
Setup Menu Summary  
The following table is a summary of the features and possible values available in the Format, Interface, and  
Options Menus. This table may be used to help locate a particular item, or as a “quick reference” for the Setup  
menu system.  
Setup Menu Summary  
Format Menu  
Interface Menu  
Options Menu  
Format n  
Serial  
IrDA  
Bluetooth  
Wi-Fi  
Emulation  
Printek*,  
O’Neil,  
ZPL-II,  
Mt3,  
Format Name  
Up to 16 Characters  
Emulation  
Printek*, O’Neil,  
ZPL-II, Mt3,  
Emulation  
Printek*, O’Neil,  
ZPL-II, Mt3,  
Emulation  
Printek*, O’Neil,  
ZPL-II, Mt3,  
Max Format #  
1* – 5  
Font  
Auto Power Down  
Off*,  
1 – 15 Minutes  
CPCL, Hex Dump  
CPCL, Hex Dump  
CPCL, Hex Dump  
4.2, 5.5, 10.2, 10.7,  
16.9, 18.5, 20.3  
SansSerifA;  
Baud Rate  
9600, 19200,  
38400, 57600*  
Pairing Mode  
Paired*, Unpaired  
WLAN Type  
Infrastructure*,  
Peer-to-Peer  
CPCL,  
Hex Dump  
User Language  
English*, French,  
German  
12.7, 13.5, 14.5, 15.6,  
16.9*, 18.5, 20.3, 22.6,  
25.4 Courier  
Role Policy  
Defer*, Master  
Data Bits  
7, 8*  
WLAN Channel  
1* – 14  
Discoverability  
On*/Off  
Truncate Lines  
No*, Yes  
Spacing  
0 - 10, 3*  
Stop Bits  
1*, 2  
WLAN SSID  
any*  
Pin  
Print Promo  
No*, Yes  
Left Margin  
0* - 1.0244”  
Parity  
None*, Even,  
Odd  
0*, Up to 16  
Numeric Chars.  
WLAN WEP Bits  
0*, 64, 128  
Right Margin  
0* - 1.2608”  
Security  
Off*, On  
WEP Key 1-4  
10 or 26 Char.  
Hex String  
XON/XOFF  
Off*, On  
Print Contrast  
-75 to +125, 0*  
(+35* for LP Models)  
Local Name  
MtP300-Serial#*  
“000…0”*  
ETX/ACK  
Off*, On  
WLAN Auth  
Auto*, Open,  
Shared  
Address  
(Displayed Only)  
Max Paper Speed  
0.32 to 3.30* ips  
(2.30* for LP Models)  
RTS/CTS  
Off, On*  
IP Address Assign  
DHCP*, Static  
Form Feed Distance  
0 – 2.5216”, 1.2608*  
(Mark Sensing for  
LP Models)  
IP Address  
0.0.0.0*  
IP Subnet Mask  
0.0.0.0*  
Mark Sensing  
Front*, Back, Gap  
(Back* for LP Models)  
IP Gateway  
0.0.0.0*  
Mark Sensitivity  
Tunnel Port#  
-10 to +10, 0*  
08023*  
Gap Sensitivity  
-10 to +10, 0*  
Tear to Mark Dst  
-0.7092” to 1.7927”, 0*  
Present Distance  
0.0000”* to 1.2911”  
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Printer Configuration  
Format Menu  
FORMAT MENU  
Current Format  
The MtP300 supports five “Formats”, or sets of printing parameters that may be selected either through the  
control panel or by host application programs. These Formats include printing related features such as Form  
Length, Font, Character Pitch, Margins, etc. Each Format also includes the ability to name the Format with a  
name such as “Receipt”, “Routing Label”, or “Shipping Label”, etc.  
Upon entering Setup as described earlier in “Setup Basics”, the Format Menu is the first menu that will appear.  
The bottom line of the display shows the Format that is currently selected. If you wish to change to a different  
format, press the Increment Button until the desired Format is displayed.  
Note: If you wish to use more than one Format, you must first enable additional Formats. Please refer to  
the “Max Format” feature in the “Options Menu” on page 31.  
Once the desired Format is displayed, you may do one of the following:  
press the Enter Button to review and/or change the features related to the displayed Format, or  
press the Advance Button to advance to the INTERFACE MENU  
Pressing the Enter Button will advance through the following features for the selected Format in the order  
listed below.  
Format Name  
Format 1  
Format Name  
Possible Values: Up to 16 characters of A through Z, 0 through 9, SPACE  
When shipped from the factory, the name for each format will be “FORMAT 1”, “FORMAT 2”, etc. This  
name may be changed to any combination of capital letters (A-Z), numerals (0-9), or spaces. The name may be  
up to 16 characters in length.  
To advance through the character positions of the name, press the Advance Button. To change the character  
at the current position, press the Increment Button. The order of characters that may be selected is  
“ABCDEFGHIJKLMNOPQRSTUVWXYZ SPACE 0123456789”. The name will automatically be centered  
on the display after exiting Setup, so there is no need to try to center it with spaces.  
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Printer Configuration  
Font  
16.9 cpi Courier  
Font  
Possible Values: 4.2 cpi SnsSrfA  
5.5 cpi SnsSrfA  
16.9 cpi SnsSrfA  
16.9 cpi Courier*  
18.5 cpi SnsSrfA  
18.5 cpi Courier  
20.3 cpi SnsSrfA  
20.3 cpi Courier  
22.6 cpi Courier  
25.4 cpi Courier  
10.2 cpi SnsSrfA  
10.7 cpi SnsSrfA  
12.7 cpi Courier  
13.5 cpi Courier  
14.5 cpi Courier  
15.6 cpi Courier  
Any downloaded fonts will also be displayed.  
This feature selects the default font and character pitch.  
Spacing  
3 Lines  
Spacing  
Possible Values: 0 … 3* … 10 Lines  
When printing text, this feature sets spacing between lines. The height of a complete line, or line pitch, is  
determined by adding the vertical size of the current font to the Spacing. With Spacing set to the default value  
of “3” and using a font that is 23 rows high, the line pitch would be 3 + 23, or 26 dot rows. Since each dot row  
is 0.125mm, 26 x 0.125 yields a line pitch of 3.25mm. or 7.8 lines per inch This line pitch value also  
determines the amount of paper motion performed when an ASCII Line Feed character is received by the  
printer.  
When printing PC Line drawing characters, Spacing should be set to “0” to avoid space between rows of  
characters used to draw vertical lines.  
When printing graphic data, Spacing has no affect so that multiple lines of graphics may print adjacent to each  
other.  
Left Margin  
0.0000”  
Left Margin  
Possible Values: 0.0000”* … 1.0244” in increments of 0.0394”  
This feature sets the left margin in inches relative to the leftmost printing position. The left margin must be less  
than the right margin.  
Right Margin  
0.0000”  
Right Margin  
Possible Values: 0.0000”* … 1.2608” in increments of 0.0394”  
This feature sets the right margin in inches relative to the rightmost printing position.  
Text characters that would have printed to the right of the margin will either be “wrapped around” and printed  
on the next line, or will be discarded based on the setting for “Truncate Lines” in the Options Menu.  
Graphic data that would have printed to the right of the margin will be truncated.  
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Printer Configuration  
Print Contrast  
0
Print Contrast  
Possible Values: -75 … 0* … +125 in increments of 5 (+35* for LP Models)  
The printer automatically adjusts the amount energy used in order to maintain constant print quality as the  
battery discharges during use. The Print Contrast setting modifies the value that is determined to be needed by  
the printer and may be used to obtain improved print quality on different qualities of thermal print media.  
Note: By affecting the relative amount of battery energy that is used when printing, the Print Contrast  
setting affects both print speed and battery life. Setting a lower value will result in faster printing  
and will extend normal battery life. Setting a higher value may allow the use of poorer quality media  
and will result in slower printing and a shorter battery life.  
Max Paper Speed  
3.30 ips  
Maximum Paper Speed  
Possible Values: 0.32 …3.30* ips (2.30* for LP Models)  
This feature may be used to reduce the maximum paper speed if necessary to allow the printer to use heavier  
papers, labels, narrow paper or labels, or some coated papers that have a more slippery finish.  
FFeed Distance  
1.2608”  
Form Feed Distance  
Possible Values: 1.0000” … 1.2608”* … 2.5216”  
This feature sets the distance that paper is to be moved whenever the user presses the Paper Feed Button or a  
Form Feed character is received from a host system.  
Mark Sensing  
Front  
Mark Sensing  
Possible Values: Front*, Back, Gap (Back* for LP Models)  
Mark Sensing is used to identify form or label position marking and must be set to match the media being used.  
The use of Black Mark or Gap sensing is associated with the design of the application program that is  
controlling the printer. For more information on Black Mark or Gap sensing, please refer to the MtP Series &  
FieldPro Programmer’s Manual.  
Note: This feature is only available in MtP300 LP models.  
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Printer Configuration  
Mark Sensitivity  
0
Mark Sensitivity  
Possible Values: -10 …0* …+10  
This feature allows the Black Mark/Paper sensor to be adjusted to allow for variations in media materials and  
Black Mark printing methods. The following list will help determine if, and how, the Mark Sensitivity should  
be adjusted.  
If the printer is not detecting black marks reliably, set the Mark Sensitivity to a lower value.  
If the printer is detecting false Check Paper errors, set the Mark Sensitivity to a higher value.  
If the printer is detecting black marks where none exist, set the Mark Sensitivity to a higher value.  
Gap Sensitivity  
0
Gap Sensitivity  
Possible Values: -10 …0* …+10  
This feature is used to adjust the sensing of gaps between labels when using precut labels that are provided on a  
removable backing. The following method should be used to adjust the gap sensor.  
If the printer is not detecting gaps between labels reliably, set the Gap Sensitivity to a higher value.  
If the printer is detecting gaps where none exist, set the Gap Sensitivity to a lower value.  
Note: This feature is only available in MtP300 LP models.  
Tear to Mark Dst  
0.0000”  
Tear to Mark Distance  
Possible Values: -0.7092” …0.0000”* …1.7927”  
This feature is used to set the distance from the tear position on the paper/labels to the black mark. If the tear  
position is above the black mark, the value is negative. If the tear position is below the black mark, the value is  
positive.  
Present Distance  
0.0000”  
Present Distance  
Possible Values: 0.0000”* …1.2911”  
This feature sets the distance the paper is moved forward after the black mark is sensed. When the black mark  
is sensed, the paper will be fed forward by this amount to allow for tearing or peeling of a label. When the next  
print job begins, the paper will be reverse fed this same amount before printing begins.  
When the Tear to Mark Distance is a negative value, this is typically set to the inverse of that value.  
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Printer Configuration  
Interface Menu  
INTERFACE MENU  
Current Host I/O  
After entering Setup as described earlier in “Setup Basics”, press the Advance Button until “INTERFACE  
MENU” is displayed on the top line.  
The bottom line displays the currently selected host interface. The Interface Menu provides access to the  
features that may be configured for the currently selected interface.  
Note that the Serial interface is standard in all MtP300 Series printers. If another, optional interface such as  
IrDA, Bluetooth, or Wi-Fi is installed, you may select between the Serial interface and the optional interface by  
pressing the Arrow Button. Once the desired interface is displayed, you may do one of the following:  
press the Enter Button to review and/or change the features related to the selected interface, or  
press the Advance Button to advance to the OPTIONS MENU  
Pressing the Enter Button will advance through the following features for the selected Interface in the order  
listed below.  
Please refer to “Interfacing To A Host Computer” on page 33 for additional information.  
Serial Interface  
INTERFACE MENU  
Serial  
Note that “Serial” must be displayed on the bottom line of the display in order to access the following  
features and for this interface to be active when Setup is exited.  
Emulation  
Printek  
Emulation  
Possible Values: Printek*, O’Neil, ZPL-II, Mt3, CPCL, Hex Dump  
This feature sets the family of printer commands that may be used by a host application program to control the  
various capabilities of the printer. The printer will only respond to commands valid for the currently selected  
emulation. For more information, please refer to the MtP Series & FieldPro Programmer’s Manual.  
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Printer Configuration  
Baud Rate  
57600  
Baud Rate  
Possible Values: 9600, 19200, 38400, 57600*  
This feature sets the baud rate for the Serial interface. The value must match the setting used on the host  
system.  
Data Bits  
8
Data Bits  
Possible Values: 7, 8*  
This feature sets the number of data bits in the serial character frame. The value must match the setting used on  
the host system.  
Stop Bits  
1
Stop Bits  
Possible Values: 1*, 2  
This feature sets the number of stop bits included in the serial character frame. The value must match the  
setting used on the host system.  
Parity  
None  
Parity  
Possible Values: None*, Even, Odd  
This feature sets the parity checking requirements for the data bits in the serial character frame. The value must  
match the setting used on the host system.  
XON/XOFF  
Off  
XON/XOFF Handshaking  
Possible Values: Off*, On  
This feature enables or disables the XON/XOFF (DC1/DC3) character handshaking method used to control data  
flow from the host system to the printer. When enabled, an XOFF character will be sent by the printer  
whenever the printer’s input buffer is nearly full. An XON character will be sent whenever the printer’s input  
buffer becomes nearly empty or if the control panel Setup Mode has been exited.  
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Printer Configuration  
ETX/ACK Handshaking  
Possible Values: Off*, On  
ETX/ACK  
Off  
This feature enables or disables the ETX/ACK character handshaking method used to control data flow from the  
host system to the printer. When enabled, an ACK character will be sent by the printer after an ETX character  
has been received and processed out of the input buffer. ETX characters used for handshaking cannot be part of  
an escape sequence.  
RTS/CTS  
On  
RTS/CTS Handshaking  
Possible Values: Off, On*  
This feature enables or disables the RTS/CTS hardware handshaking method used to control data flow from the  
host system to the printer. When enabled, the printer will activate the RTS signal whenever the printer’s input  
buffer becomes nearly empty or when the printer’s control panel Setup Menus are active. The RTS signal will  
be deasserted whenever the printer’s input buffer becomes nearly empty or Setup Mode has been exited.  
Likewise, the printer will not send data to the host system if the host has asserted the CTS signal.  
IrDA Interface  
INTERFACE MENU  
IrDA  
Note that “IrDA” must be displayed on the bottom line of the display in order to access the following features  
and for this interface to be active when Setup is exited.  
Emulation  
Printek  
Emulation  
Possible Values: Printek*, O’Neil, ZPL-II, Mt3, CPCL, Hex Dump  
This feature sets the family of printer commands that may be used by a host application program to control the  
various capabilities of the printer. The printer will only respond to commands valid for the currently selected  
emulation. For more information, please refer to the MtP Series & FieldPro Programmer’s Manual.  
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Printer Configuration  
Bluetooth Interface  
INTERFACE MENU  
Bluetooth  
Note that “Bluetooth” must be displayed on the bottom line of the display in order to access the following  
features and for this interface to be active when Setup is exited.  
Emulation  
Printek  
Emulation  
Possible Values: Printek*, O’Neil, ZPL-II, Mt3, CPCL, Hex Dump  
This feature sets the family of printer commands that may be used by a host application program to control the  
various capabilities of the printer. The printer will only respond to commands valid for the currently selected  
emulation. For more information, please refer to the MtP Series & FieldPro Programmer’s Manual.  
Note: After pressing the Enter Button to move from Emulation to Pairing Mode, the printer will pause  
and display “Waiting for Bluetooth” while reading the current configuration from the Bluetooth  
interface module.  
Pairing Mode  
Paired  
Pairing Mode  
Possible Values: Paired*, Unpaired  
This feature allows Bluetooth pairing to occur between the printer and the connecting device whenever Security  
is required by either device. Pairing requires that the PIN on the printer and the connecting exactly match each  
other.  
Role Policy  
Defer  
Role Policy  
Possible Values: Defer*, Master  
Note that this feature is only available in firmware version 2.8 or later.  
This feature selects the role of the printer’s interface in the Bluetooth network.  
If the device attempting to communicate with the printer is having trouble discovering the printer, setting the  
value to Master may correct the problem.  
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Printer Configuration  
Discoverability  
Discoverability  
On  
Possible Values: Off, On*  
This feature is used to set whether the printer may be discovered by other Bluetooth devices.  
PIN  
0
PIN  
Possible Values: 0*, Up to 16 Numeric Characters.  
Note that this feature is only available if Paring Mode is set to Paired.  
To advance through the character positions, press the Advance Button. To change the character at the current  
position, press the Increment Button. The characters that may be selected are “0123456789” and SPACE.  
Setting a character to SPACE will terminate the value being set.  
Security  
Off  
Security  
Possible Values: Off*, On  
Setting Security to On forces the printer and the remote device to use pairing. Setting Security On requires that  
Pairing is set to Paired and that a PIN has been entered that matches the PIN in the remote device.  
Local Name  
MtP300-AAANNNNN  
Local Name  
Possible Values: MtP300-aaannnnn*,  
Up to 16 characters of “0” through “9”, “A” through “Z”, “a” through “z”, “-“, “_”, SPACE  
This feature sets the name that will be displayed by most host systems when “discovering” the printer. When  
shipped from the factory, the default value for the Bluetooth Local Name is “MtP300-aaannnnn” where  
aaannnnn” is the printer’s serial number. This name may be changed to any combination of letters, numbers,  
dashes, underscores, and SPACEs. The name may be up to 16 characters in length.  
To advance through the character positions of the name, press the Advance Button. To change the character  
at the current position, press the Increment Button. The order of characters that may be selected is  
“0123456789 ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz - _ SPACE”.  
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Printer Configuration  
Address  
0080371B8F32  
Address  
Possible Values: Twelve digit hexadecimal string.  
This feature displays the unique hardware value associated with the particular Bluetooth interface installed in  
the printer. This value is set by the hardware manufacturer, is guaranteed to be unique for each interface, and  
may not be changed.  
Wi-Fi Interface  
INTERFACE MENU  
Wi-Fi  
Note that “Wi-Fi” must be displayed on the bottom line of the display in order to access the following features  
and for this interface to be active when Setup is exited.  
Emulation  
Printek  
Emulation  
Possible Values: Printek*, O’Neil, ZPL-II, Mt3, CPCL, Hex Dump  
This feature sets the family of printer commands that may be used by a host application program to control the  
various capabilities of the printer. The printer will only respond to commands valid for the currently selected  
emulation. For more information, please refer to the MtP Series & FieldPro Programmer’s Manual.  
Note: After pressing the Enter Button to move from Emulation to WLAN Type, the printer will pause  
and display “Waiting for Wi-Fi” while reading the current configuration from the Bluetooth interface  
module.  
WLAN Type  
Infrastructure  
WLAN Type  
Possible Values: Infrastructure*, Peer-to-Peer  
This feature specifies the type of wireless network the printer will be attached to. An Infrastructure network  
consists of nodes that connect to each other and/or a wired network through an Access Point. A Peer-to-Peer ,  
or Ad-Hoc, network consists of nodes that connect directly to each other without the control of an access point.  
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Printer Configuration  
WLAN Channel  
WLAN Channel  
1
Possible Values: 1* … 14  
Note that this feature is only available if the WLAN Type is set to Peer-to-Peer.  
This feature sets the radio channel to be used when communicating in a Peer-to-Peer network. When in an  
Infrastructure network, the radio channel is automatically assigned by the interface and Access Point.  
WLAN SSID  
any  
WLAN SSID  
Possible Values: any*,  
Up to 16 characters of “0” through “9”, “A” through “Z”, “a” through “z”,  
This feature specifies the “name” of the network the printer will connect to. This allows communications to be  
controlled, or routed to the appropriate nodes when multiple wireless networks are present. When set to “any”,  
the printer may connect to any available network(s).  
To advance through the character positions, press the Advance Button. To change the character at the current  
position, press the Increment Button. The order of characters that may be selected is “0123456789  
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz”.  
WLAN WEP Bits  
0
WLAN WEP Bits  
Possible Values: 0*, 64, 128  
This feature specifies the level of Wired Equivalent Security to use. If set to “0”, security is turned off. If set to  
a“64” or “128” bit encryption level, a WEP Key must be entered that matches the key on the other nodes on the  
network.  
Key1: 1234567890  
WEP Key 1  
WEP Key 2  
WEP Key 3  
WEP Key 4  
– OR –  
Key1: 0123456789  
01234567890ABCDE  
Possible Values: 10 or 26 character user specified hexadecimal string  
Note that this feature is only available if WLAN WEP Bits is set to 64 or 128.  
This feature specifies an encryption “key” or password that is used to encrypt/decrypt data on the network. If  
WLAN WEP Bits is set to “64”, a ten character hexadecimal string must be entered that matches the key on the  
other nodes the printer will be communicating with. If WLAN WEP Bits is set to “128”, a 26 character  
hexadecimal string must be entered.  
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Printer Configuration  
WLAN Auth  
Auto  
WLAN Auth  
Possible Values: Auto*, Open, Shared  
This feature specifies the authentication method that will be used when establishing connections on the network.  
The method may be to use an open key or a shared key. If set to “Auto”, the printer will automatically match  
itself to the method used by other nodes.  
IP Addr Assign  
DHCP  
IP Address Assign  
Possible Values: DHCP*, Static  
This features specifies whether the printer will obtain an IP address from a DHCP server, or if a an IP address  
will be manually assigned.  
IP Address  
0.0.0.0  
IP Address  
Possible Values: 0.0.0.0*, User specified  
This feature specifies the IP address for the printer.  
Note that this feature has no effect if IP Address Method is not set to “Static”.  
IP Subnet Mask  
0.0.0.0  
IP Subnet Mask  
Possible Values: 0.0.0.0*, User specified  
This feature specifies the range of addresses, or the size of the network, that the printer’s IP address belongs to.  
Note that this feature has no effect if IP Address Method is not set to “Static”.  
IP Gateway  
0.0.0.0  
IP Gateway  
Possible Values: 0.0.0.0*, User specified  
This feature specifies the network node where data destined for a node outside of the LAN should be directed.  
Note that this feature has no effect if IP Address Method is not set to “Static”.  
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Printer Configuration  
Tunnel Port#  
08023  
Tunnel Port Number  
Possible Values: 00000 … 08023* … 65384  
This feature specifies the TCP/IP port to be used for data that is to be printed..  
To advance through the character positions, press the Advance Button. To change the character at the current  
position, press the Increment Button.  
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Printer Configuration  
Options Menu  
OPTIONS MENU  
The OPTIONS MENUcontains features that affect how the printer operates regardless of how features in other  
menus have been set.  
After entering Setup as described earlier in “Setup Basics”, press the Advance Button until “OPTIONS  
MENU” is displayed on the top line. You may now do one of the following:  
press the Enter Button to review and/or change the features available, or  
press the Advance Button to advance to the TEST MENU  
Pressing the Enter Button will advance through the following features in the order shown below.  
Max Formats  
Format 1  
Maximum Format Number  
Possible Values: Format 1* … Format 5  
This feature sets the highest Format number to be displayed in the Format Menu. This allows the operator to  
see only the formats that are in use rather than having to potentially sort through several unused formats.  
Note that when changing the value of this feature, you may not select a value less than the value currently set in  
the Format Menu.  
Auto Power Down  
Off  
Auto Power Down  
Possible Values: Off*, 1 Minute Delay … 15 Minute Delay  
This feature sets whether the printer will automatically power down and if so, after what period of time of  
inactivity. If set to a value other that “Off”, the printer will automatically turn itself off after the specified  
number of minutes have passed since the printer last received data or last printed, whichever is longer.  
User Language  
English  
User Language  
Possible Values: English*, French, German  
This feature specifies the language to be used when presenting information on the control panel’s LCD Display.  
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Printer Configuration  
Truncate Lines  
Truncate Lines  
No  
Possible Values: No*, Yes  
This feature specifies what is to be done with data that will not fit within the printable area of the current  
Format. The printable area is defined as the printable line length of the print head (approximately 4.1 inches)  
minus the area specified by the left and right margin.  
When printing text, a value of “No” will cause excess data to be “wrapped around” and printed at the beginning  
of the next line. A value of “Yes” will cause the excess data to be discarded.  
When printing graphics, excess data will always be discarded.  
Print Promo  
No  
Print Promotion  
Possible Values: No*, Yes  
This feature is only available in firmware version 2.8 or later.  
When set to “Yes” this feature causes a previously stored graphic image with an ID value of “$” to be printed at  
the end of each print job.  
This feature may be used to print a special logo or graphic image of a special sales promotion or other event,  
that also needs to be enabled/disabled by the user in the field.  
Note: In firmware version 2.9 and later, multiple graphic images may be stored with the ID values of “!”,  
“@”, “#”, “$”, “%”, “^”, “&”, “*”, “(“, and/or “)”. In this case, the printer will automatically cycle  
through each of these images printing one at the end of each print job.  
Please refer to the MtP Series & FieldPro Programmer’s Manual for more information on storing graphics and  
logos.  
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Interfacing To A Host Computer  
Every MtP300 is equipped with an RS-232C Serial Interface. Optional factory installed interfaces are also  
available for IrDA (Infrared), Bluetooth®, and Wi-Fi®. When the printer is equipped with one of the optional  
interfaces, the interface that is selected in the Interface Menu as described on page 22 is the one that will be  
active and the other interface will be ignored.  
Note: To print out configuration information for the currently selected interface, you may press and hold  
the Enter Button until “Printing Setup” is displayed.  
Note: To switch back-and-forth between the RS-232C Serial interface and an optional interface (if  
installed), you may continue to the Enter Button until “Interface Now ‘interface’” is displayed.  
After the Enter Button is released, the alternate ‘interface’ will be selected and the setup  
information for the newly selected interface will be printed. (This is merely a shortcut method and  
accomplishes the same result as using the Interface Configuration Menu.)  
RS-232C Serial Interface  
To communicate using the Serial interface, “Serial” must be selected in the Interface Menu as described on  
page 22. If there is no optional interface installed, Serial will be the only interface available. When using the  
Serial interface, the baud rate, data bits, parity, stop bit(s), and handshaking method (XON/XOFF, ETX/ACK,  
RTS/CTS) must be set to match the settings on the host computer. If these settings do not match, errors and/or  
lost data may occur. The serial connector is an “RJ” type connector located on the side of the printer. The pin  
assignments are shown below.  
Pin #  
Signal  
COM  
TXD  
RXD  
CTS  
Description  
Logic Common  
Transmit Data (From Printer)  
Receive Data (From Host)  
Clear To Send (From Printer)  
Logic Common  
1
2
3
4
5
6
COM  
RTS  
Request To Send (From Host)  
Figure 10 - Serial Interface  
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Interfacing to a Host Computer  
IrDA Interface  
In addition to the standard Serial interface, your MtP300 may be equipped with an optional IrDA interface.  
IrDA interfaces are commonly found on many PDA’s and notebook computers. To communicate using the  
IrDA interface, “IrDA” must be selected in the Interface Menu as described on page 24.  
The IrDA interface uses infrared light to provide a cable free, short range interface. Since the communications  
medium is light, it is “line-of-sight” and requires that the interfaces on the printer and the host device be aligned  
with, or pointed at, each other. The printer’s transmitter and receiver are located behind an “IrDA Window” as  
indicated in Figure 11.  
Whenever a host computer has established a connection with the printer, the  
illuminate.  
Wireless Indicator will  
Note: The printer’s IrDA implementation makes use of IrCOMM rather than IrLPT. As a result, some host  
systems will require that the printer connection be established using a “COM” port rather than  
selecting “IrDA”. In most PDA’s, for instance, this will be “COM3”.  
LCD Display  
Wireless Indicator  
IrDA Window  
Figure 11 – Wireless Indicator & IrDA Window  
Bluetooth® Interface  
In addition to the standard Serial interface, your MtP300 may be equipped with an optional Bluetooth interface.  
Bluetooth interfaces are built into some PDA’s and may be added to most others. Bluetooth interfaces may also  
be added to notebook or desktop computers. To communicate using the Bluetooth® interface, “Bluetooth”  
must be selected in the Interface Menu as described on page 25.  
The Bluetooth interface uses wireless, radio frequency signals to communicate, which eliminates the line-of-  
sight requirement imposed by the IrDA interface.  
The MtP300 Bluetooth interface acts as a “serial port adapter” operating as a “server”. Being a serial port  
adapter means that the printer may appear as a “Serial Device” when discovered, rather than as a “Printer”.  
Operating as a server, other devices such as a PDA or other host computer may initiate the connection to the  
printer.  
When discovered, the default name that will appear will be “MtP300-aaannnnn” where “aaannnnn” is the  
printer’s serial number. To obtain the printer’s Bluetooth name, you may use the printer’s Setup menus or you  
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Interfacing to a Host Computer  
may have the printer print it out. To print all the configuration for the interface, press and hold the Enter  
Button until “Printing Setup” is displayed.  
Whenever a host device has established a connection to the printer, the  
Wireless Indicator will be lit. When  
the host closes the connection, the indicator will turn off. To conserve battery power, application programs  
should disconnect from the printer whenever possible.  
Wi-Fi® Interface  
In addition to the standard RS-232C Serial interface, your MtP300 may be equipped with an optional Wi-Fi  
interface. Wi-Fi interfaces are built into some PDA’s and may be added to most others. Wi-Fi interfaces may  
also be added to notebook or desktop computers and as an “access point” to a wired network. To communicate  
using the Wi-Fi interface, “Wi-Fi” must be selected in the Interface Menu as described on page 27.  
The Wi-Fi interface uses wireless, radio frequency signals to communicate, which eliminates the line-of-sight  
requirement imposed by the optional IrDA interface.  
The MtP300 Wi-Fi interface acts as a server and will accept connections from a host device such as a PDA,  
notebook computer, or a network server.  
The MtP300 Wi-Fi interface conforms to the IEEE 802.11b standard. The factory default settings for this  
interface are:  
WLAN Type: Infrastructure  
WLAN SSID: any  
WLAN WEP Bits: 0 (Off)  
WLAN Auth: Auto  
IP Address Assign: DHCP (The DHCP name will be “MtP300-aaannnnn”  
where “aaannnnn” is the printer’s serial number.)  
Port: 8023  
These settings for the Wi-Fi interface features may be modified using the Interface Setup Menu as described  
beginning on page 27 with the exclusion of the IP Port. Note that changing the values of some of these features  
may cause additional features to be displayed. For instance, changing WLAN WEP Bits from “0”, or Off, to  
“64” or “128” will cause the “WEP Key 1-4” features to be displayed so that the appropriate sized encryption  
key(s) may be entered.  
To print out the current Wi-Fi configuration details, you may press and hold Enter Button until “Printing  
Setup” is displayed. This feature is especially useful for obtaining the current IP address when assigning  
addresses via DHCP. When doing so, be sure to wait several seconds after turning the printer on to allow it to  
establish a connection with the network and be served an address.  
The  
Wireless Indicator will light whenever the printer is currently receiving a print job.  
When operating in Infrastructure mode, the printer will attempt to conserve battery power whenever possible by  
placing the Wi-Fi interface into a low power mode when not communicating. However, according to the IEEE  
802.11b standard, the printer must be granted “permission” from the network’s Access Point before operating in  
the low power mode. Since different Access Point manufacturers implement this feature differently, the amount  
of power saving actually achieved varies. The actual power saving also varies with the amount of network  
traffic.  
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Power Considerations  
MtP300 printers are designed to provide superior output using as little power as necessary. This provides the  
longest possible battery life. The printers may also be operated from an external power supply when used in a  
more permanent installation in a vehicle or office. The following discussions indicate how the printer  
accomplishes this power conservation using features such as Standby and Auto Power Down. For more  
information on battery charging, please refer to “Charging the Battery” on page 40.  
Standby Operation  
When operating on battery power, the printer automatically enters a Standby mode one minute after last  
receiving data, printing, a front panel button is pressed, or a magnetic card reader swipe operation. When in  
Standby, the printer will flash the Power Indicator.  
While in Standby the printer turns off as many power consuming components as possible. However, the printer  
remains fully capable of receiving data or responding to a control panel button. The printer will automatically  
“wake up” when it begins to receive data from a host system, or when any front panel Button is pressed.  
Auto Power Down  
To conserve even more battery power, the printer may also be configured to turn itself off after a specified  
number of minutes of inactivity. When the printer powers down, this is equivalent to turning the printer off  
using the Power Button and the printer will no longer respond to incoming data.  
To enable the Auto Power Down feature, please refer to the Options Menu settings beginning on page 31.  
Operation Without A Battery  
MtP300 printers may be operated with an optional power supply and without a battery installed. Power supplies  
are available for use with 100-240VAC/50-60Hz and for 12/24VDC vehicle applications.  
Caution: Use only Printek power supplies designed specifically for your MtP300 printer. Using a different  
power supply may cause damage to the printer and will not be covered by the printer’s warranty.  
Note: When the printer is connected to an external power supply, the printer will not enter Standby as  
described above.  
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Maintenance and Troubleshooting  
Cleaning  
In normal environments, the printer should be cleaned after printing a few rolls of paper or if there are voids in  
the printout. For optimum performance and life, you should clean the Print Head and Platen Roller whenever  
you load new paper.  
To clean the printer areas as described below, use a Thermal Head Cleaning Pen available from Printek, or you  
may use cotton swabs moistened with isopropyl alcohol. Please refer to Figure 12 for the following  
instructions.  
Tear Bar  
Print Element Area  
Paper/Black Mark Sensor  
Black Mark/Gap Sensor  
Platen Roller  
Figure 12 - Printer Cleaning Areas  
Turn the printer off. Open the Paper Door and remove the paper.  
Using a Thermal Head Cleaning Pen , clean the Print Element Area on the Print Head.  
Caution: Do not use sharp objects to clean the print head. This may damage the printer and require  
service. Such damage is not covered under warranty.  
Clean the Paper/Black Mark Sensor in the lower part of the print head.  
Clean the Tear Bar  
If a Magnetic Card Reader is installed, pass an MCR Cleaning Card through the MCR slot to clean the  
head.  
Clean the Platen Roller. Turn the platen roller with your finger to clean the entire surface.  
If your printer is an MtP300 LP model, clean the Back Black Mark/Gap Sensor Near the Platen Roller.  
You may also experience a build up of paper dust in the printer. This may be removed using a can of  
compressed air or by vacuuming.  
To clean the exterior of the printer, turn the printer off and use a soft cloth moistened with a mild detergent.  
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Maintenance and Troubleshooting  
Battery Care  
Charging the Battery  
The printer’s battery is charged in the printer using an optional power supply. Power supplies are available for  
100-240VAC/50-60Hz and for 12/24VDC vehicle applications. Follow the steps listed below to charge the  
battery. An optional external two-bay charger is also available.  
Plug the power supply into a power source appropriate for the adapter being used.  
Plug the power supply into the power connector on the side of the printer. The printer’s battery  
charging circuitry will analyze the condition of the battery and begin charging it if necessary.  
If the battery is not fully charged, charging will begin and the Battery Indicator will illuminate.  
When the battery is fully charged, the Battery Indicator will turn off. Charging may take up to 2½  
hours depending on the condition of the battery.  
The printer may be used while the battery is charging, but this will extend the time required to fully  
charge the battery.  
The power supply may remain connected to the printer to keep the battery fully charged and will not  
cause damage to the printer or battery.  
The printer’s battery status is displayed in the lower right corner of the front panel LCD Display. The status is  
displayed as a battery shape which indicates the relative capacity that remains as indicated below.  
Fully Charged  
Discharged  
Additional Battery and Safety Information  
All MtP300 Series printers us a 7.4 volt 2200mAH Lithium Ion battery.  
The recommended ambient temperature for charging is 68-77° Fahrenheit (20-25° Centigrade).  
Take the battery out of the printer when storing the printer for long periods of time. The battery  
storage temperature is 40-104° Fahrenheit (4-40° Centigrade). Do not store a fully charged battery at  
temperatures above this range for long periods of time or the battery may permanently lose charge  
capacity.  
Do not disassemble, short circuit, heat above 80°C, or incinerate the battery. The battery may explode.  
Only dispose of used batteries according to your local regulations. If you do not know  
your local regulations, the Rechargeable Battery Recycling Corporation (RBRC) is a  
non-profit organization created to promote recycling of rechargeable batteries. For more  
information visit www.rbrc.org.  
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Maintenance and Troubleshooting  
Testing the Power Supply and Battery  
To verify that the printer’s internal battery charger is functioning properly, perform the following steps.  
Test the power adapter (100-240VAC/50-60Hz, 12/24VDC adapter) with a voltmeter to verify that its  
output voltage is 9 VDC.  
Connect the power supply to a power source and then connect it to the printer.  
Verify that the printer’s Battery Indicator is illuminated. If illuminated, the charging circuit is  
functioning properly.  
Note: that if the battery is already fully charged, the Battery Indicator will turn off after a short  
time.  
After the battery has been charged for five minutes, disconnect the power supply.  
Perform a printer Self-Test.  
o
Make sure the printer is turned off. The power indicator will be off and the LCD Display will  
be blank.  
o
o
Press and hold the Paper Feed Button.  
Continue holding the Paper Feed Button and turn the printer on using the Power Button  
until “Printing Current Menu Values” is displayed.  
If the printer successfully prints the Self-Test, the battery is functional. If the Self-Test does not  
complete and the printer turns itself off, repeat this test with a known good battery.  
Once this test has completed successfully, allow the battery to fully charge. At the end of this time the  
Battery Indicator will turn off.  
Note: If the printer is turned on, the battery status shown in the bottom right corner of the LCD  
display will always show a “full” battery whenever the printer is connected to the power  
supply.  
If the printer and battery do not appear to successfully pass these tests, refer to the Troubleshooting section for  
possible causes and solutions.  
Note: This test only verifies that the power adapter, the internal charging circuit, and the battery are  
functioning properly. This test does not provide a valid indication of the relative capacity of the battery  
or how long it may hold a charge.  
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Maintenance and Troubleshooting  
Troubleshooting  
When encountering problems, the cause may be the printer or may sometimes be due to other problems with  
your system. Please review the following tables to solve common problems you may encounter with your  
If you are still unable to solve your problem, please contact the company where you purchased your printer  
since they are most familiar with your systems. If they are unable to help you, you may contact Printek  
Technical Support at (800) 368-4636.  
Error Messages  
Whenever the printer detects an error condition. the Error Indicator will either flash or go to a steady on  
condition. The indicator flashes for errors that can be easily corrected such as Check Paper or Paper Door  
Open.  
The indicator will stay on without flashing for errors that cannot be recovered without loss of data. These are  
typically caused by interface configuration errors such as serial handshaking, or baud rate, and will require that  
the printer be turned off to clear the error.  
Message  
Possible Cause  
Solution  
Check Paper  
Media supply is empty.  
Paper/Black Mark sensor is dirty.  
Install new roll.  
Clean the Black Mark sensor.  
Refer to “Cleaning” on page 39.  
Paper Door Open  
Paper door not fully closed.  
Make sure the door is fully closed  
by opening the door and closing it  
again until the door “clicks”  
closed. Check the platen roller for  
damage.  
Parity Error  
Serial I/O not configured correctly.  
Serial I/O not configured correctly.  
Verify that the parity selection  
made in the Serial Interface Setup  
Menu matches the setting on the  
host system.  
Verify that the handshaking  
selections (ETX/ACK,  
I/O Overflow  
XON/XOFF, RTS/CTS) selections  
made in the Serial Interface Setup  
Menu match the settings on the  
host system.  
I/O Error  
Optional interface – IrDA, Bluetooth, or  
Wi-Fi not responding.  
Try turning the printer off and on  
again. If the error repeats, the  
printer requires service.  
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Maintenance and Troubleshooting  
Other Problems  
Problem  
Possible Cause  
Solution  
Printer will not turn on.  
Battery not installed properly.  
Remove and reinstall battery  
making sure the battery release  
lever “clicks” when fully installed.  
Recharge battery.  
Discharged battery.  
Printer turns itself off.  
Auto Power Down is enabled.  
Change setting in Options Menu as  
described on page 31.  
Battery discharged.  
Electrostatic discharge.  
Replace or recharge battery.  
May occur in extreme low  
humidity conditions. Turn printer  
back on with power button.  
Battery Indicator does not light or Battery already fully charged.  
No action required.  
Power supply not receiving power. Check building/vehicle circuit  
breakers/fuses.  
does not stay lit when power  
supply is connected.  
Faulty power supply.  
Check output of power supply with  
voltmeter. 9 VDC.  
Battery not installed properly.  
Remove and reinstall battery  
making sure the battery release  
lever “clicks” when fully installed.  
Battery not charging.  
Poor print quality.  
Faulty power supply or battery.  
Supply and Battery” on page 41.  
Check and recharge battery.  
Clean print head. Refer to page 39.  
Verify paper from approved  
source. Try new roll of paper.  
Low battery.  
Print head dirty.  
Poor quality or “old” paper.  
Paper not feeding.  
Obstruction in paper path or paper  
improperly installed.  
Check paper path and reinstall  
paper.  
Poor quality paper.  
Verify paper from approved  
source.  
Paper not feeding reliably or print  
is compressed vertically  
Poor quality paper.  
Verify paper from approved  
source.  
Heavy or thick forms or labels.  
Specialty paper with slick finish.  
Lower the Max Paper Speed as  
described on page 20.  
Print Garbled.  
Low Battery.  
Improper Serial interface  
configuration.  
Check and recharge battery.  
Verify printer and host settings  
match.  
Printer will not print.  
Low Battery.  
Paper not loaded correctly.  
Check and recharge battery.  
Check paper path and reinstall  
paper.  
Improper interface configuration.  
Verify printer and host settings  
match. Use test print to verify  
printer setting and to verify printer  
is functioning properly.  
Cannot print via optional interface, Interface not configured correctly.  
Wireless Indicator does not  
light.  
With printer on, press and hold the  
Enter Button to print out current  
configuration. Make sure the  
interface is selected and Make sure  
printer and host set ups match.  
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Maintenance and Troubleshooting  
Obtaining Service  
If service is required for your printer, please contact the company where you purchased your printer. If they are  
unable to assist you, contact Printek Customer Service at (800) 368-4636 to obtain the name of the nearest  
Printek Authorized Service Center.  
If you wish to return your printer to Printek for service, please contact Printek Customer Service at (800) 368-  
4636 to obtain a Return Authorization Number. Units returned without a Return Authorization will not be  
accepted.  
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Advanced Setup Features  
An additional security menu is available for system administrators who prefer to “lock out” operator changes to  
the various menus. This method of security can be set independently for the Format Menu, the Interface Menu,  
or the Options Menu.  
When set to Edit Allowed, the user is allowed to make changes to any item in the menu specified. When  
set to View, the operator can review the settings, but cannot edit, or change, the values. When set to  
Initialize, the printer will reset all values in that menu and any associated submenus to the factory default  
values and security will be reset to Edit Allowed.  
To be able to access the Security Menu, you must press and hold the Increment Button rather than use the  
normal “hold the Enter Button during power on” method. Once Setup is entered, press the Advance Button  
to cycle through the menus until “Security Menu” is displayed. You may then press the Enter Button to  
advance through the items as listed below.  
SECURITY MENU  
Format Menu  
Edit Allowed  
Format Menu  
Possible Values: Edit Allowed*, View Only, Initialize  
This feature selects whether the items in the Format Menucan be edited, or only viewed by the operator.  
Initializewill reset all the features for all formats to factory default values.  
Interface Menu  
Edit Allowed  
Interface Menu  
Possible Values: Edit Allowed*, View Only, Initialize  
This feature selects whether the items in the Interface Menucan be edited, or only viewed by the operator.  
Initializewill reset all the features for all interfaces to factory default values, including the optional  
Bluetooth and Wi-Fi interfaces.  
Options Menu  
Edit Allowed  
Options Menu  
Possible Values: Edit Allowed*, View Only, Initialize  
This feature selects whether the items in the Options Menucan be edited, or only viewed by the operator.  
Initializewill reset all the options to factory default values.  
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Print & Font Samples  
Print Samples  
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Print & Font Samples  
Courier Font With International Extended Character Set  
Courier Font PC Line Drawing Extended Character Set  
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Print & Font Samples  
Sans Serif Font  
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Specifications  
Printer Specifications  
Printing Specifications  
Printing Method: Direct Thermal, Up To 3.3 Inches Per Second  
Printing Resolution: 203 dots per inch (8 dots per mm)  
Printing Width: 576 Printing Elements for up to 2.84(7.21 cm)  
Fonts/Characters/Bar codes  
Fonts: A wide range of font types and sizes, from ~ 6 cpi to 34 cpi plus scaling depending  
on emulation chosen  
International Characters: Arab-T, Arab-S, Arab-E, Asian fonts and an expanding catalog available for  
download  
Bar Codes: Code 39, Code 128, UCC/EAN-128, UPC/EAN/JAN, Interleaved 2 of 5,  
CODABAR, EAN08 & 13, PDF-417, UPC  
Downloads: Downloadable fonts, graphics, and logos  
Connectivity  
Serial: RS-232C (Standard)  
Wireless: IrDA, Bluetooth, Wi-Fi, Custom RF (Options)  
Emulations: Printek, Printek Mt3, O’Neil, ZPL-II, CPCL  
Software Available: Drivers for Windows 98/2000/XP  
Print Utilities for Pocket PC and Palm OS  
SDK’s for Pocket PC and Palm OS  
MtP Setup Remote Configuration Utility for Windows 98/2000/XP  
Data Input  
Magnetic Card Reader: 3 Track, Simultaneous Read (Option)  
Power Management  
Battery: 7.4 V, 2200mAH rechargeable 2 cell Lithium Ion  
Endurance: 500 pages or more than 2000 inches of print per charge  
Internal Charging: 2½ hours (requires optional power supply)  
Battery Free Operation: Printer may be used with optional external power supply, with or without battery  
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Specifications  
Physical Specifications  
Size: 6.5 x 5.3 x 3.1 inches, 19.56 x 16.76 x 7.87 cm (LxWxH)  
Weight: 1.96 lbs. (0.89 kg) with battery  
Environmental Specifications  
Operating Temp: 10° to 122°F (-12° to 50°C)  
Storage Temp: -4° to 140°F (-20° to 60°C)  
Humidity: 10% to 90% RH (non-condensing)  
Rating: IP54 per IEC 529, without optional environmental case  
Operator Controls and Indicators  
Display: 2 line x 16 character LCD  
Indicators: Power, Wireless Connection, Magnetic Card Reader Ready, Battery Status, Fault  
Controls: Power, Paper Feed, and two Configuration Buttons  
Sensors: Paper, Paper Door Open, Black Mark Detection, and Label Gap Detection (LP  
Models Only)  
Memory Capacity  
Flash: 1MB Program Memory; 1MB Font, Logo and Graphic Storage  
RAM: 1MB  
EEPROM: For Nonvolatile Configuration Storage  
Durability and Reliability  
Drop Test: Survives multiple 4 foot drops to concrete (each face), conforms to IEC 68-2  
MTBF: 10,000 hours @100% duty cycle in normal use  
Regulatory Approvals  
Approvals/Markings: FCC Class B  
CE Mark  
UL listed AC adapters  
E-mark on In-Vehicle adapters  
Warranty  
Printer: One year including print head and battery.  
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Specifications  
Media Specifications  
Receipt Paper  
General Specifications: 0.0022 to 0.0065” (0.056 to 0.089mm) Thick  
Black Mark Sensing On Printed Side  
2.00 to 3.12” (50.8 to 79.25mm)Wide  
0.750” (19.05mm) Inside Diameter Core  
2.625” (66.68mm) Maximum Outside Diameter  
(Black Mark Sensing On Back Side and Gap Sensing On MtP300 LP Models)  
Approved Vendors: Kansaki: P300, P310, P350, P354, P390*, P530UV, TO281CA,  
OP200, TO381N, F180, F380, F550  
Jujo: TF-50KS-E2C  
Honshu: FH65BV-3  
*Standard Printek Offering  
Labels  
MtP300: 0.0022 to 0.0065” (0.056 to 0.089mm) Thick  
0.750” Inside Diameter Core  
Black Mark Sensing On Printed Side  
2.625” Maximum Outside Diameter  
3.12” Maximum Width (carrier)  
MtP300 LP: 0.0022 to 0.0065” (0.056 to 0.089mm) Thick  
0.750” Inside Diameter Core  
Black Mark Sensing On Printed Side Or Back Side  
Gap Sensing Between Labels  
2.625” Maximum Outside Diameter  
3.12” Maximum Width (carrier)  
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Specifications  
Black Mark Position  
The vertical position of a Black Mark is dependent on the application program that will be used to search for  
and print relative to the mark. The following diagram shows the optimum position when seeking the Black  
Mark at the beginning of a print job and will require little, if any, reverse paper motion.  
The Black Mark must be printed on the front side of the paper for the MtP300. It may optionally be printed on  
the back side of the paper for use with the MtP300 LP models  
0.7092”  
Tear edge.  
0.15”  
Black Mark should span width  
of paper for best results.  
Front (thermal printed) side of  
form.  
Figure 13 - Black Mark Position  
Gap Sensing Specifications  
Gap Sensing is only available for MtP300 LP models. The minimum gap between labels is 0.125” (3.2mm).  
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Specifications  
Supplies and Accessories  
Supplies  
Battery: 7.4V, 2200 mAH Li-Ion  
Available separately or in 5 or 20 packs.  
Receipt Paper: 3.12” Width *  
Available in cases of 36.  
Labels: 2 x 1.25”, 3 x 1.75”, or 2.9375 x 4.9275” *  
Available in cases of 36.  
* Other sizes available on request.  
Accessories  
Power Supplies: 100-240VAC/50-60Hz Wall Adapter  
12/24VDC Vehicle Adapter  
Battery Charger: Four Bay Fast Charger  
Carrying Options: Shoulder Strap  
Cables: Serial RJ to DB-9F  
Serial RJ to Pigtail  
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Glossary of Terms  
802.11  
Wireless networking communication standards created by IEEE.  
An interface between a wireless network and a wired network.  
access point  
Ad-Hoc  
A Wi-Fi network consisting of only stations (no access point). Same as Peer-  
to-Peer.  
ASCII  
American Standard Code for Information Interchange.  
authentication  
bandwidth  
baud rate  
The process a Wi-Fi station uses to identify itself to another station.  
The amount of data that be transferred in a given period of time.  
The rate at which characters are transmitted over a serial interface. This is also  
often referred to as bits per second.  
binary  
Base two numbering system. Digits are represented by the characters 0 and 1.  
A single binary digit.  
bit  
Bluetooth  
client  
A definition for short range radio frequency communications.  
Any node on a network that requests services from another node (server).  
control code  
A single, non-printing character which is used to control the configuration or  
operation of the printer.  
character pitch  
cpi  
The horizontal spacing of characters. Measured in cpi.  
Characters per inch.  
current line  
current print position  
default  
The line upon which the next character will be printed.  
The column on the current line where the next character will be printed.  
Value or configuration assumed when the printer is powered on or reset.  
DHCP  
Dynamic Host Configuration Protocol. A method used to centrally control the  
assignment of IP addresses on a network.  
dpi  
Dots per inch. Generally used to refer to graphics density or resolution.  
escape sequence  
String of characters beginning with the escape (ESC) character which is used  
to control the configuration or operation of the printer. The characters which  
are part of this string are not printed.  
font  
A group of characters of a given shape or style.  
hexadecimal  
Base sixteen numbering system. Digits are represented by the characters 0  
through 9 and a through f.  
IEEE  
Institute of Electrical and Electronic Engineers  
infrastructure  
A Wi-Fi network consisting of stations connecting to a wired network or other  
stations via an access point.  
interface  
The connection between the printer and the host computer.  
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Glossary  
IP  
Internet Protocol. A specification for packets, or datagrams, of data and an  
addressing method to allow the exchange of data with another system. Must be  
combined with another protocol such as TCP to create a complete connection  
with the other system.  
LAN  
LCD  
Local Area Network.  
Liquid crystal display.  
LED  
Light emitting diode.  
line pitch  
lpi  
The vertical spacing of rows of characters. Measured in lpi.  
Lines per inch.  
margin  
MSB  
node  
An area along any edge of a form where data may not be printed.  
Most significant bit. In a character, this refers to bit seven (of 0 to 7).  
Any device connected to a network.  
parity  
A method used for detecting errors within a single character transmitted or  
received via an interface.  
Peer-to-Peer  
reset  
A network consisting of only stations (no access point or central server). Same  
as Ad-Hoc.  
Initialization of various operating parameters of the printer to the value or state  
assumed when the printer is powered on.  
RS-232C  
server  
An EIA standard for serial data transmission.  
Any node on a network that provides services to another node (client).  
SSID  
Service Set IDentifier. An identifier attached to packets on a Wi-Fi network  
that identify the particular network the packets are intended for.  
TCP  
Transmission Control Protocol. A specification that controls the connection  
between systems on a network.  
top of form  
The vertical position where the first line is printed on the paper. Also the  
position the paper is advanced to when a form feed (FF) character is received  
from the host or the Form Feed button is pressed on the printer's control panel.  
WAN  
WEP  
Wide Area Network. Refers to connections that allow one LAN to  
communicate with another LAN(s).  
Wired Equivalent Privacy. A security protocol for wireless LANs designed to  
provide data security similar to a wired LAN.  
Wi-Fi  
Refers to any of the IEEE 802.11 standards.  
WLAN  
Wireless Local Area Network. A LAN made up of wireless nodes.  
58  
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