Printek Printer Mt3 II User Manual

Mt3-II Series  
Operator’s Manual  
Printek, Inc.  
1517 Townline Road  
Benton Harbor, MI 49022  
269-925-3200  
Printek Part Number 5992 Rev A  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Read all setup and operating instructions before proceeding with operation.  
Do not operate in an enclosure unless properly ventilated. Make sure no ventilation openings are blocked or  
obstructed, which may result in the printer overheating.  
Do not operate near a heat source.  
Lesen Sie vor der Inbetriebnahme die Aufbau- und Bedienungsanleitung.  
Betreiben Sie den Drucker nicht in einem kleinen, geschlossenen Raum, es sei denn dieser wird ordnungsgemäß  
belüftet. Achten Sie darauf, dass die Lüftungen nicht blockiert oder versperrt sind, denn dies kann zum  
Überhitzen des Druckers führen.  
Nehmen Sie den Drucker nicht in der Nähe einer Wärmequelle in Betrieb.  
No user-serviceable parts inside. Refer service or repairs to a qualified service  
professional.  
Use of genuine Printek replacement parts is required to warrant proper, safe operation.  
Any alteration or modification of this device voids the user warranty and may make the product unsafe to  
operate.  
The print head and motors get hot during use. Wait until they cool before touching them.  
Make certain the printer is disconnected from AC power before removing any covers or performing any  
required cleaning or maintenance.  
Connecting this printer to an ungrounded receptacle can result in electrical shock.  
Never place the printer near inflammable or explosive substances. Do not operate near liquid or spill liquid into  
the printer at any time.  
Enthält keine Teile, die vom Bediener instandgesetzt werden können. Bitte wenden Sie sich bei  
Instandsetzung oder Reparatur an qualifiziertes Kundendienstpersonal.  
Die Verwendung von echten Printek Ersatzteilen ist notwendig, um ordnungsgemäßen, sicheren Betrieb zu  
gewährleisten.  
Änderungen oder Modifikationen dieses Geräts machen die Garantie ungültig und können den sicheren Betrieb  
des Produkts gefährden.  
Während des Druckens werden Druckerkopf und Motoren heiß. Warten Sie, bis sich die Teile abgekühlt haben,  
bevor Sie sie berühren.  
Vergewissern Sie sich, dass der Drucker nicht mehr an die Stromquelle angeschlossen ist, bevor Sie  
Abdeckungen abnehmen oder das Gerät reinigen bzw. warten.  
Schließen Sie diesen Drucker nicht an eine ungeerdete Steckdose an; dies kann zum Elektroschock führen.  
Setzen Sie den Drucker niemals in die Nähe von feuer- oder explosionsgefährlichen Stoffen. Betreiben Sie den  
Drucker nicht in der Nähe von Flüssigkeiten und lassen Sie keine Flüssigkeiten in den Drucker gelangen.  
iii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
TABLE OF CONTENTS  
v
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Introduction  
Thank you for purchasing a Printek Mt3-II Series mobile printer. The Mt3-II series has been designed to  
provide you years of service handling your most demanding printing requirements in the mobile arena. If you  
have any questions, or would like more information on the various supplies and accessories that are available  
368-4636.  
Models and Options  
The Mt3-II is a mobile thermal printer capable of printing on roll media up to 3.125” in width.  
In addition to the built in RS-232C and IrDA communications interfaces, the Mt3-II Series printers may be  
optionally equipped with either a Bluetooth or Wi-Fi interface.  
The printers may also be purchased with a Magnetic Card Reader for POS credit card data capture for line  
busting and other customer convenience applications.  
In addition, Printek provides many useful accessories such as environmental cases, shoulder straps, multi-bay  
battery chargers, and in-vehicle power adapters to cover all the needs of your user environment. Visit our  
Manual Contents  
Getting Started provides information on the printer features and instructions for installing and charging the  
batteries.  
Operation describes media loading, initial power up and self test, the proper tear action, and how to choose the  
correct media for your application.  
Configuration and Data Connectivity provides detailed information on how to setup the printer to work with  
your host and your communication method.  
Printer Maintenance and Troubleshooting gives tips about cleaning, battery charging, and what to do if your  
printer is not performing as you expect.  
Printer Specifications lists the operating ranges and ratings of the printer.  
Glossary of Terms is a reference for terminology used within this manual and in the computer and printer  
industry.  
1
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Download from Www.Somanuals.com. All Manuals Search And Download.  
Getting Started  
Please familiarize yourself with the features of your printer as shown in the following diagram. Each printer  
includes a battery cartridge, a belt loop system, and one roll of receipt paper.  
Printer Features  
Battery and Safety Information  
A 7.4 Volt 2200mAH Li-Ion battery cartridge powers the printer.  
Charging time in the printer is approximately 180 minutes.  
Take the battery out of the printer when storing the printer for long periods of time.  
3
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Getting Started  
The recommended room temperature for charging is between 68°F (20°C) to 77°F (25°C).  
The battery storage temperature is 40°-104°F (4°-40°C). Do not store a fully charged battery at  
temperatures greater than 104°F (40°C) for long periods of time – the battery may permanently lose  
charge capacity.  
Be sure to use a fully charged battery before long or battery intensive printing sessions. Certain  
operations (for example, printing receipts with a lot of bar codes and graphics) drain the battery more  
quickly than others.  
Caution: Do not disassemble, short circuit, heat above 80°C, or incinerate. The battery may explode.  
Battery Disposal  
Only dispose of used batteries according to your local regulations. If you do not know your local  
regulations, the Rechargeable Battery Recycling Corporation (RBRC) is a non-profit organization  
created to promote recycling of rechargeable batteries. For more information visit www.rbrc.org.  
Installing the Battery Cartridge  
One battery cartridge is included with the printer. Similar to a cordless phone battery, the printer’s battery must  
be charged before using it.  
Refer to the following picture to install the battery pack in the printer.  
1. Unlock the battery door by sliding the battery door release toward the center of the door, and open the  
battery door.  
4
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Getting Started  
2. Orient the battery so that the two contacts on the battery will be face down, and will correspond with  
the two contacts inside the printer’s battery compartment, and set the battery into the compartment. A  
label showing this orientation is also located inside the battery compartment.  
3. Close the battery door and slide the Battery Door Releases back to the locked position.  
Charging the Battery  
Insert the AC adaptor plug into the printer. The Yellow/Amber charging indicator will illuminate indicating  
that the battery is being charged.  
After about 180 minutes the indicator will go off and the battery will be fast charged.  
Note: You must charge the battery for 24 hours prior to the first use. Maximum battery capacity is reached  
after completing a minimum of three normal usage charge and discharge cycles.  
Attaching The Belt Loop System  
The belt loop system consists of two parts:  
A knob located on the back part of the printer just above the battery door  
A belt loop strap with a click on connector  
After sliding your belt through the strap of the belt loop:  
Insert the knob located on the bottom of the printer into the slot of the belt loop connector.  
Pull down on the printer until you hear a click. The printer is now secure and can safely hang down  
beside your hip.  
To release the printer, press in on the two latches on the sides of the connector and pull the printer and  
knob up and clear of the slot.  
Note: Do not force or pull the printer from the connector without pressing in on the two latches.  
5
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Download from Www.Somanuals.com. All Manuals Search And Download.  
Operation  
Media Loading  
The printer can print text, bar codes and some limited graphics on thermal receipt paper. See “Media  
Specifications” for the width, thickness requirements and approved vendors.  
Follow these steps to load printer paper:  
1. Open the paper supply door by placing your fingers under  
the “T” pull lever and pulling up firmly on the supply  
cover until the lever stops moving.  
Note: Do not pull too hard. Use enough force to allow the  
cover to unlock and lift freely  
2. Place the paper supply roll into the paper supply well.  
Make sure the paper supply unwinds from the bottom as  
shown.  
3. Position the paper supply between the print head guides.  
4. Make sure some supply (2-3 inches) extends beyond the  
top of the paper supply well.  
5. Close the paper supply door.  
Tearing Off Print Job  
The printer’s paper supply door acts as a tear bar. Pull one edge of the paper against the tear bar as shown  
below, then tear down and across against the tear bar to remove receipts.  
Using the tear bar is the only way to tear the  
paper. Pulling up and pulling sideways  
without using the tear bar may cause the  
paper door to open and the paper roll to fall  
out.  
Caution: The tear bar may have sharp edges.  
7
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Operation  
Initial Power Up And Self-Test  
Once the Battery is charged and the paper is loaded, perform an initial power up self-test.  
1. To start the self-test, press and hold the FEED button, then press ON . The printer will start printing  
the self-test messages.  
2. Press the OFF or FEED to stop or cancel the self-test print.  
The first few lines of self-test show the printer firmware version, the current printer settings and a list of any  
optional or special features installed. Also, sample lines are printed using the printer resident fonts and bar  
codes.  
8
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Operation  
Reading the Indicator Status  
MCR  
Error Battery Power  
Indicator  
State  
Status  
Power:  
Green  
Printer is on and ready to receive data via the RS-232C  
port or the IrDA interface.  
When using RS-232C, pressing the On/Off button will  
turn the printer on. After approximately 20 seconds, if no  
instructions are sent, the printer will automatically turn  
off to conserve battery life.  
When using IrDA, the printer will stay on all the time.  
Pressing the On/Off button again will turn the printer off.  
Blue  
Printer is on and ready to receive data via either the  
Bluetooth or Wi-Fi interface (optional).  
Yellow  
Yellow  
Low power. Battery needs to be recharged.  
Battery:  
The battery charger is charging the battery at a fast rate.  
If the battery is below 5.0V, the battery is being “trickle”  
charged until the battery voltage reaches 5.0V, and then  
the fast charge rate is started. The indicator will turn Off  
when the battery is fully charged.  
Error / MCR:  
Green  
Red  
MCR is ready to accept data.  
Red Indicates a fault condition or a printer error. The  
printer is not ready to accept data.  
/
Refer to the troubleshooting guide to determine error or  
fault condition.  
9
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Operation  
Using the Magnetic Card Reader (MCR)  
The Magnetic Card Reader is a factory-installed option. This option requires special application software to  
read and process cards with a magnetic stripe, such as credit cards or driver’s licenses.  
Refer to the following figure if your printer is equipped with the optional magnetic stripe reader and the  
application software asks for the card to be read. Quickly swipe the card through the reader either left to right  
or right to left. The magnetic stripe must be facing as shown in the picture below.  
The DUAL Green/Red indicator on the printer indicates the following:  
MCR Indicator  
Status  
Green  
Red  
Ready/waiting for card to be swiped.  
Error reading card’s data.  
OFF  
Good swipe. Card’s data read, or not  
ready for card to be swiped.  
10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Configuration and Data Connectivity  
The standard Mt3-II Series printer supports both Serial RS232 and IrDA compatible infrared communication  
interfaces.  
Serial and IrDA communication settings can be changed via configuration switches located in the paper supply  
area (see figure below).  
The functions assigned to these switches are shown on the next page.  
If the Serial interface is selected, the communication parameters Baud Rate, Data Bit and Parity must be set.  
An optional serial cable is available for Serial RS232 communication (part #91251 for DB9 terminated, part  
#91252 for unterminated).  
Printer drivers for Windows 95/98/NT/2000 and XP are available from Printek.  
PrinterCE print control utility is available from Printek for Windows CE and Pocket PC 2002 devices. Demo  
Printboy from Bachmann is recommended for Palm devices. Demo software is available from  
Configuration Switches  
Switches 2 & 3 Shown In ON Position  
11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Configuration and Data Connectivity  
Switch Position(s)  
Function  
IrDA Interface  
Disabled  
SW1  
OFF  
ON  
Enabled  
SW2  
OFF  
ON  
RS-232C Interface  
Enabled  
Disabled  
SW3  
OFF  
ON  
Bluetooth/Wi-Fi Interface  
Disabled  
Enabled  
SW4  
OFF  
OFF  
ON  
SW5  
OFF  
ON  
OFF  
ON  
Baud Rate  
38,400  
19,200  
9,600  
2,400  
ON  
SW6  
OFF  
ON  
SW7  
X
OFF  
ON  
Parity  
No Parity  
Even Parity  
Odd Parity  
Reserved  
ON  
SW8  
Mt3-II Configuration Switch Assignments  
Note: Be careful when changing switch settings. Carefully use a pointer on the lever of the switch you wish to  
change. DO NOT use a lead pencil as this may contaminate the switch. DO NOT use a screw driver or  
apply excessive force.  
Serial RS232C Communication  
The RS232C Interface signals for the Mt3-II Series printer are terminated on a 6 PIN RJ type data connector  
located on the side of the printer.  
Six connections are provided from the Serial Interface to the host computer. The table below lists the Serial  
Interface signals and pin outs on the RJ connector. A drawing showing the connector pin locations is also  
provided.  
The configuration switches SW1, SW2, and SW3 should all be set to OFF. Also the settings for the Baud Rate,  
and Parity (SW4-7) must be set to match the host device settings.  
Required Switch Settings  
SW1 OFF  
SW2 OFF  
SW3 OFF  
SW4 Match Host  
SW5 Match Host  
SW6 Match Host  
SW7 Match Host  
12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Configuration and Data Connectivity  
PIN # FUNCTIONAL DESCRIPTION  
SIGNAL NAME  
1, 5  
2
3
4
Logic common  
COM  
TXD  
RXD  
CTS  
RS232 from Printer (OUTPUT)  
RS232 from Host (INPUT)  
Clear to send from Printer (OUTPUT)  
Request to send from Host (INPUT)  
6
RTS  
RS-232C Serial Connector & Pin Assignments  
IrDA Communication  
All Mt3-II Series printers are equipped with an IrDA  
interface. IrDA provides for wireless connectivity, but  
does require a “line of sight” alignment between the  
host computer and the IrDA window on the printer.  
Required Switch Settings  
SW1 ON  
SW2 ON  
SW3 OFF  
SW4 OFF  
SW5 OFF  
SW6 OFF  
SW7 OFF  
Bluetooth Wireless Data Communication  
Mt3-II printers equipped with the optional Bluetooth Interface can communicate with a host that is compatible  
with the Bluetooth wireless communication standard.  
The Bluetooth data link functions wirelessly like IrDA,  
with the important exception that no effort is required  
to physically align the host and printer in any particular  
fashion. If your printer is configured to use Bluetooth,  
simply send the job from the host and tear off the  
output – no other action is required.  
Required Switch Settings  
SW1 OFF  
SW2 ON  
SW3 ON  
SW4 OFF  
SW5 OFF  
SW6 OFF  
SW7 OFF  
Please refer to your host system’s documentation for  
information on how to set it up to communicate with  
the printer.  
13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Configuration and Data Connectivity  
Wi-Fi Communication  
Mt3-II printers equipped with the optional Wi-Fi Interface can communicate with either a host or a network that  
is compatible with the 802.11b wireless communication standard.  
The following tables show the required settings for the configuration switches and the default network and  
wireless settings when the printer is shipped from the factory.  
Required Switch Settings  
SW1 OFF  
Default Network & Wireless Settings  
IP Address: 192.168.150.150  
Subnet Mask: 255.255.255.0  
Gateway Address: 0.0.0.0  
DHCP: Disabled  
SW2 ON  
SW3 ON  
SW4 OFF  
SW5 OFF  
Wi-Fi Type: Ad-Hoc  
SW6 OFF  
Add-Hoc Channel:  
3
SW7 OFF  
WEP Level: 0 (Disabled)  
SSID: Printek  
Print Port: 8023  
To make changes to the network and/or wireless configuration, a Wi-Fi Setup utility is available. This utility  
may be loaded onto a Windows desktop system and communicates with the printer via the RS-232 Serial port.  
This utility is available on the Mt Series Developer’s CD or may be downloaded from www.printek.com. A  
screen shot of this utility is shown below. Please follow the instructions provided with the utility.  
Note: This utility requires the use of an optional serial cable – Printek part number 91251.  
Wi-Fi Set Up Utility  
14  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Configuration and Data Connectivity  
Programming Information  
This section lists the printer control command strings. Refer to the Mt Series Programmer’s Manual for  
complete details. Further information for developers is available on the Mt Series Developers CD-ROM.  
ASCII Control Characters  
Character  
EOT  
Hex / Dec  
04 / 04  
08 / 08  
09 / 09  
0A / 10  
0B / 11  
0C / 12  
0D / 13  
0E / 14  
0F / 15  
11 / 17  
12 / 18  
13 / 19  
14 / 20  
15 / 21  
18 / 24  
1B / 27  
1C / 28  
1D / 29  
CONTROL ACTION  
End Of Text  
Back Space  
Horizontal Tab  
Line Feed  
Vertical Tab  
Form Feed  
Carriage Return  
Shift Out  
Shift In  
BS  
HT  
LF  
VT  
FF  
CR  
SO  
SI  
XON  
Transmitter On.  
Printer on.  
AUXON  
XOFF  
NORM  
AUXOFF  
CANCEL  
ESC  
Printer receiver is off  
Return to default 42 column mode  
Printer to Host: printer is off  
Cancel and reset printer BUFFER  
Escape  
EXTEND  
EXTEND OFF  
Extended print  
Extended print off/Normal print  
Printer Font Commands – Courier Character Set  
Font Name  
24 CPI normal  
21 CPI normal  
19 CPI normal  
16 CPI normal  
12 CPI normal  
13 CPI rotated  
Character size (WxH) Command String  
8x21  
ESC k 5  
ESC k 4  
ESC k 3  
ESC k 2  
ESC k 1  
ESC k 0  
9x21  
10x21  
12x21  
16x21  
14x16  
Printer Font Commands  
Command String  
ESC F 1  
ESC F 2  
Printer Action  
Selects “International” character set  
Selects “PC Line Draw” character set  
Enable emphasized print  
ESC U 1  
ESC U 0  
Disable emphasized print  
15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Configuration and Data Connectivity  
Printer Graphic Commands  
Printer Command String  
ESC a n  
Printer Action  
Select dot line spacing between printed lines.  
ESC J n  
Graphic Line Feed command  
ESC P #  
ESC P $  
ESC V n1 n2 data  
ESC v n1 n2 data  
Select Online mode, characters printed as received  
Select Buffer mode, characters are printed on (^D)  
8-bit Graphic command  
8-bit Compressed Graphic Command  
Magnetic Card Reader Control Commands  
Printer Command String  
ESC M nnm CR  
ESC C  
Printer Action  
Select MCR with nn auto timeout..  
Cancel MCR read process.  
Graphic Logo and Bar Code Commands  
Command String  
ESC L G n  
Printer Action  
Prepare printer to load image  
ESC G 0x0FF  
ESC L g n  
Loading Logo Complete  
Print stored logo image  
ESC z n1 n2 L data  
ESC Z n1 n2 L data  
ESC Q J n  
Print Bar Code without visible text  
Print Bar Code with visible text  
Reverse Dot Feed  
ESC Q Q n  
ESC Q F m  
ESC Q B m  
Set Out of Paper Sensitivity  
Set Forward Black Mark Seek  
Reverse Black Mark Seek  
Printer Supervisory and Control Commands  
Command String  
^V  
Printer Action  
Buffer, power timer & battery status  
^B  
Buffer status  
ESC P ^  
Print Battery Voltage  
ESC P alpha  
ESC M 000 CR  
ESC M nn0 CR  
ESC M C  
ESC P (  
Time and date print and control  
Disable the power down timer  
Sets the power down timer to nn seconds  
Reset Auto power down to 20 seconds  
Firmware version query  
ESC P )  
Hardware model query  
16  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Configuration and Data Connectivity  
Resident Character Sets  
Characters 32 through 255  
ESC 6 for International & ESC 7 for PC Line Draw  
17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Printer Maintenance and Troubleshooting  
Cleaning  
You may need to clean the print head and platen roller after printing a number of rolls of paper, whenever you  
load new supplies or when you see voids in the printout.  
Caution: Do not use sharp objects to clean the print head. This may damage the printer and require service.  
Open the paper supply door by placing your fingers under the “T” pull-handle and pulling up firmly.  
Remove the paper supply roll.  
Use a print head cleaning pen (Printek 91393) and clean the print head. If a cleaning pen is not  
available, use a cotton swab moistened with isopropyl alcohol.  
Clean the platen roller located on the paper supply door with a dry cloth or small brush. You can also  
use the print head cleaning pen. Turn the platen roller with your finger and run the pen or dry cloth  
across it. Make sure the platen roller is clean all the way around.  
Use the cleaning pen to clean the black mark sensor on the print head to remove any build-up.  
Clean the tear bar to remove any build-up.  
If the printer has a magnetic card reader installed, clean it using a MCR Cleaning Card (Printek  
91394).  
You may experience dust build-up depending on the environment and the quality of the paper supply you use.  
If this occurs, use a can of compressed air to blow dust and paper debris out of the printer.  
Charging The Printer Battery  
The printer battery may be charged using either an AC adapter or a DC in-vehicle adapter. Follow these steps  
to charge the battery pack:  
1. Plug the power adapter into an appropriate wall socket; then plug the power adapter cord into the  
power connector on the side of the printer.  
2. The yellow Charge indicator will illuminate to show the battery is charging.  
3. The Charge indicator turns off when battery cartridge is fully charged. It takes up to 180 minutes to  
fast charge the battery pack.  
4. To insure full charge, printer should not be operated while the battery is charging.  
19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Printer Maintenance and Troubleshooting  
Important Notes On Charging The Battery  
The battery fast-charge is initiated each time the power adapter is connected to the printer.  
The fast-charge controller checks the battery’s voltage and temperature, before the start of the fast  
recharge process. If the battery voltage or the temperature is outside of the fast-charge limits, the  
charger defaults to trickle charge at C/10 or 70mA rate.  
An optional external charger is also available.  
Verifying Battery Charge State  
Follow these steps to identify and correct any battery power problem encountered. It is strongly recommended  
testing all printers before returning to Printek. These will help to identify that the fault is with the printer and  
not some other part of your system.  
To test the AC adaptor use a multi-meter and measure the output. The output should be 10VDC.  
1. Press the OFF switch and wait until all indicators are off.  
2. Insert the AC adaptor plug into the printer. If the amber battery indicator goes on and remains on, the  
battery is not fully charged, but the charge circuit is functioning. If the indicator goes on and then  
turns off after a few seconds, the battery is already fully charged. In either case, the AC power portion  
of the circuit appears to be ok.  
3. Press and hold the FEED switch, then press and release the ON switch.  
4. The printer will print a “self test” receipt. If the self- test receipt is printed, the DC power is ok.  
5. Press OFF and wait until all the indicators are off.  
If the amber indicator is on, this will continue on through this test indicating that the battery is accepting a  
charge and that the charge circuit is ok. At the end of a 180 minute charge cycle the indicator will go off.  
20  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Printer Maintenance and Troubleshooting  
Troubleshooting  
Printek Mt3-II Troubleshooting Guide  
Problem  
Possible Cause  
Solution  
Printer will not turn on  
Discharged battery  
No AC power or bad AC adaptor  
Recharge battery overnight  
Check AC outlet and Adaptor.  
“Battery Charging” indicator not  
lighting when AC Adaptor is  
plugged in  
Battery not charging, or indicator  
turns off after a few seconds  
Battery incorrectly installed or no  
AC  
Check battery installation and AC  
adaptor.  
Fully charged battery pack  
No action required.  
Poor print quality  
Paper not feeding  
Low battery  
Print head is dirty  
Obstruction in paper path  
Check or recharge the battery  
Clean the print head  
Check the paper path. Use correct  
thickness paper.  
Paper not installed properly  
Print mechanism jam  
Error reading MCR  
Verify installation.  
Error/MCR indicator lit RED  
Prints illegible characters  
Clear the paper path.  
Magnetic stripe on card must be  
facing toward the paper supply  
door.  
No Paper  
Improper Baud rate and parity  
Load Media.  
Verify the printer and Host setting  
match. Use test print to verify  
printer setting. In MS-DOS use  
“write direct to port”. In Windows,  
use generic printer driver, print  
manager, and direct write to port.  
Printer will not print  
Discharged or defective battery  
Paper not loaded correctly  
Check and/or replace the battery.  
Make sure the paper is loaded  
correctly, not backwards.  
Communications not set correctly  
Verify communications between  
the host device and the printer by  
performing a printer self test  
Obtaining Service  
If service is required for your printer, please contact the company where you purchased your printer. If they are  
unable to assist you, contact Printek Customer Service at (800) 368-4636 to obtain the name of the nearest  
Printek Authorized Service Center.  
If you wish to return your printer to Printek for service, please contact Printek Customer Service at (800) 368-  
4636 to obtain a Return Authorization Number. Units returned without a Return Authorization will not be  
accepted.  
21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Download from Www.Somanuals.com. All Manuals Search And Download.  
Printer Specifications  
Height: 2.25 inches (57mm)  
Width: 4.25 inches (108mm)  
Length: 6 inches (152mm)  
Weight: w/battery & supply 1.3 lbs. (0.61 kg)  
Shipping weight: 3 lbs. (1.4 kg)  
Power: 7.4 V Li-Ion (2200mAH) battery  
Operating Temp. Limits: 41 - 104°F (5 - 40°C)  
Storage Temp. Limits: -4 - 140°F (-20 - 60°C)  
Operating Humidity Limits: 20% to 85% non-condensing  
Storage Humidity Limits: 5% to 95% non-condensing  
Print head: 3 inches wide (80mm)  
203 dpi (8 dots per mm)  
Printing Method: Thermal Direct  
Print Speed: Up to 2.0 inches per second  
Supported Bitmap Fonts: Standard (normal and bold)  
Large (normal)  
Reduced (normal and bold)  
Large rotated.  
Supported Bar Codes: Codabar, Code 39, UCC/EAN – 128, UPC/EAN/JAN,  
Interleaved 2 of 5,Code 128  
Memory: 32K SRAM, 32K Program Flash, 224K Fonts and Logos Flash  
Charging Time: Approximately 180 minutes  
Communications: RS-232 and IrDA (Standard)  
Bluetooth or Wi-Fi (Optional)  
Print Ratio: 25% black maximum/sq. in.  
Media Specifications  
Media type: Thermal direct receipt paper  
Thickness: 2.2 to 3.5 mils (receipt paper)  
Width: 3.125 inches (80mm)  
Length: 1 roll of receipt paper is approximately 44 feet (13.4 M)  
Sensing compatible: Black mark (on face of supply)  
Paper roll diameter: Outside: 1.375 inches (32 mm)  
Inside: .25 inches (6mm)  
Maximum Print Area: 2.85 inches (72 mm) Wide by 8.0 inches (203mm) Long  
Approved Vendors: Kansaki:P300, P310, P350, P354, P390, P530UV,  
TO281CA, OP200, TO381N, F180, F380, F550  
Jujo:  
TF-50KS-E2C  
Honshu: FH65BV-3  
23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Printer Specifications  
Printer Supplies & Accessories  
Part Number Description  
91254  
91304  
91308  
91309  
91393  
91394  
91247  
91334  
91260  
91264  
91311  
91250  
91305  
91261  
91251  
91252  
Paper 35-Pack  
Battery (Li-Ion, 2200mAH)  
Battery (Li-Ion, 2200mAH) – 5-Pack  
Battery (Li-Ion, 2200mAH) – 20-Pack  
Print Head Cleaning Pen (Box of 12)  
MCR Cleaning Card (Box of 50)  
120VAC Power Adapter  
240VAC Power Adapter  
12VDC Power Adapter  
24VDC Power Adapter  
Two-Bay Trickle Charger  
Belt Loop System  
Environmental Case  
Shoulder Strap  
Coiled Serial Cable – DB-9  
Coiled Serial Cable – Unterminated  
Warranty  
This printer is warranted by Printek, Inc. to be free of defects in parts and workmanship for a period of one year  
from date of shipment, or two years if only Printek brand media is used. This warranty does not apply to  
defects resulting from action of the user such as misuse, improper wiring, operation outside of specification,  
improper maintenance or repair, or unauthorized modification. Printek specifically disclaims any implied  
warranties of merchantability or fitness for a specific purpose and will not be liable for any direct, indirect,  
special, incidental or consequential damages. Printek’s total liability is limited to the repair or replacement of  
the product. The warranty set forth above is inclusive and no other warranty, whether written or oral is  
expressed or implied.  
Obtaining Warranty Service  
You may have your printer repaired by a Printek Authorized Service Center or by Printek.  
To find a service center near you, please contact Printek Customer Service at 269-925-3200.  
If you wish to return your printer to Printek for repair, you must first obtain a Return Authorization number and  
write that number on the outside of the shipping carton. Printers returned without a Return Authorization  
number will not be accepted. The customer is responsible for ensuring that the printer is properly packaged to  
prevent damage in transit.  
Printek will repair the unit and return it via ground transportation. The customer may elect a faster mode of  
transport at their cost.  
24  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Glossary of Terms  
802.11  
Wireless networking communication standards created by IEEE.  
An interface between a wireless network and a wired network.  
access point  
Ad-Hoc  
A Wi-Fi network consisting of only stations (no access point). Same as Peer-  
to-Peer.  
ASCII  
American Standard Code for Information Interchange.  
authentication  
bandwidth  
baud rate  
The process a Wi-Fi station uses to identify itself to another station.  
The amount of data that be transferred in a given period of time.  
The rate at which characters are transmitted over a serial interface. This is also  
often referred to as bits per second.  
binary  
Base two numbering system. Digits are represented by the characters 0 and 1.  
A single binary digit.  
bit  
Bluetooth  
client  
A definition for short range radio frequency communications.  
Any node on a network that requests services from another node (server).  
control code  
A single, non-printing character which is used to control the configuration or  
operation of the printer.  
character pitch  
cpi  
The horizontal spacing of characters. Measured in cpi.  
Characters per inch.  
current line  
current print position  
default  
The line upon which the next character will be printed.  
The column on the current line where the next character will be printed.  
Value or configuration assumed when the printer is powered on or reset.  
DHCP  
Dynamic Host Configuration Protocol. A method used to centrally control the  
assignment of IP addresses on a network.  
dpi  
Dots per inch. Generally used to refer to graphics density or resolution.  
escape sequence  
String of characters beginning with the escape (ESC) character which is used  
to control the configuration or operation of the printer. The characters which  
are part of this string are not printed.  
font  
A group of characters of a given shape or style.  
hexadecimal  
Base sixteen numbering system. Digits are represented by the characters 0  
through 9 and a through f.  
IEEE  
Institute of Electrical and Electronic Engineers  
infrastructure  
A Wi-Fi network consisting of stations connecting to a wired network or other  
stations via an access point.  
interface  
The connection between the printer and the host computer.  
25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Glossary of Terms  
IP  
Internet Protocol. A specification for packets, or datagrams, of data and an  
addressing method to allow the exchange of data with another system. Must be  
combined with another protocol such as TCP to create a complete connection  
with the other system.  
LAN  
LED  
Local Area Network.  
Light emitting diode.  
line pitch  
lpi  
The vertical spacing of rows of characters. Measured in lpi.  
Lines per inch.  
margin  
MSB  
node  
An area along any edge of a form where data may not be printed.  
Most significant bit. In a character, this refers to bit seven (of 0 to 7).  
Any device connected to a network.  
parity  
A method used for detecting errors within a single character transmitted or  
received via an interface.  
Peer-to-Peer  
reset  
A network consisting of only stations (no access point or central server). Same  
as Ad-Hoc.  
Initialization of various operating parameters of the printer to the value or state  
assumed when the printer is powered on.  
RS-232C  
server  
An EIA standard for serial data transmission.  
Any node on a network that provides services to another node (client).  
SSID  
Service Set IDentifier. An identifier attached to packets on a Wi-Fi network  
that identify the particular network the packets are intended for.  
TCP  
Transmission Control Protocol. A specification that controls the connection  
between systems on a network.  
WAN  
WEP  
Wide Area Network. Refers to connections that allow one LAN to  
communicate with another LAN(s).  
Wired Equivalent Privacy. A security protocol for wireless LANs designed to  
provide data security similar a wired LAN.  
Wi-Fi  
Refers to any of the IEEE 802.11 standards.  
WLAN  
Wireless Local Area Network. A LAN made up of wireless nodes.  
26  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  

Peavey Portable Speaker 1G User Manual
Peavey Stereo Equalizer Q431 User Manual
Peavey TV Converter Box DPC 1000 User Manual
Philips Electric Shaver T 4000 User Manual
Philips Iron GC4620 User Manual
Philips Stereo System SWA2114 User Manual
Philips TV Receiver 502 1040510 User Manual
Pioneer Flat Panel Television PDP 504CMX User Manual
Poulan Lawn Mower Accessory 140603 User Manual
Powerware Power Supply 650825 kVA User Manual