JAZZY
100
™
How a Power Chair should FEEL!
1-800-800-8586 (US) 1-888-570-1113 (Canada)
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C O N T E N T S
I.
INTRODUCTION................................................................................................................................. 4
II. SAFETY ................................................................................................................................................. 6
III. YOUR POWER CHAIR .................................................................................................................... 14
IV. ASSEMBLY......................................................................................................................................... 19
V. DISASSEMBLY ................................................................................................................................. 20
VI. COMFORT ADJUSTMENTS........................................................................................................ 23
VII. OPERATION....................................................................................................................................... 28
VIII. BATTERIES AND CHARGING.................................................................................................... 32
IX. CARE AND MAINTENANCE........................................................................................................ 36
X. WARRANTY ...................................................................................................................................... 41
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I . I N T R O D U C T I O N
SAFETY
WELCOME to Pride Mobility Products Corporation (Pride). The power chair you have purchased combines state-of-
the-art components with safety, comfort, and styling in mind. We are confident that these design features will provide you
with the conveniences you expect during your daily activities. Once you understand how to safely operate and care for
your power chair, it should give you years of trouble free operation and service.
Readand followall instructions, warnings, and notes in this manual before attempting to operate your power chair for the
first time. In addition, your safety depends upon you, as well as your provider, caretaker, or healthcare professional in
using good judgement.
If there is any information in this manual which you do not understand, or if you require additional assistance for setup
or operation, please contact your authorized Pride Provider. Failure to follow the instructions in this manual and
those located on your powerchair can lead to personal injury and/or damage to the power chair, and may void
the warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or remove or
render inoperable or unsafe any guards, shields, or other safety features of this product; fail, refuse, or neglect to install any
retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this product.
SHIPPING AND DELIVERY
Before using your power chair, make sure your delivery is complete as some components may be individually packaged.
If you do not receive a complete delivery, please contact your authorized Pride Provider immediately. Where damage has
occurred during transport, either to the packaging or content, please contact the delivery company responsible.
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear about the safety
and reliability of your new power chair, and about the service you received from your authorized Pride Provider.
Please notify us of any change of address, so we can keep you apprised of important information about safety, new
products, and new options that can increase your ability to use and enjoy your power chair. Please feel free to contact us
at the address below:
USA:
Canada:
Pride Mobility Products Corporation
Attn.: Customer Care Department
182 SusquehannaAvenue
Exeter, PA18643-2694
800-424-8205
Pride Mobility Products Company
380 Vansickle Road Unit 350
St. Catharines, Ontario L2R 6P7
1-888-570-1113
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact us and
we will be glad to send you a new one immediately.
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I . I N T R O D U C T I O N
PRIDE OWNERS CLUB
As an owner of a Pride product, you are encouraged to enroll in the Pride Owners Club. Complete and return your
From our home page, select “Owners Club” to enter a page dedicated to current and potential Pride product owners.You
will gain access to interviews, stories, recreation ideas, daily living tips, product and funding information, and interactive
message boards. These message boards invite you to communicate with other Pride customers as well as Pride represen-
tatives who are available to assist you with any questions or concerns you may have.
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I I . S A F E T Y
GENERAL GUIDELINES
MANDATORY! Do not operate your new power chair for the first time without completely reading
and understanding this owner’s manual.
Your power chair is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an extensive
variety of products to best fit the individual needs of the power chair user. Please be aware that the final selection and
purchasing decision regarding the type of power chair to be used is the responsibility of the power chair user, who is
capable of making such a decision, and his/her healthcare professional (i.e., medical doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the power chair
to the user and has assisted the prescribing healthcare professional and/or the authorized Pride Provider in the instruction
process for the use of the product.
There are certain situations, including some medical conditions, where the power chair user will need to practice operating
the power chair in the presence of a trained attendant.Atrained attendant can be defined as a family member or care
professional specially trained in assisting a power chair user in various daily living activities.
As you begin using your power chair during daily activities, you will probably encounter situations in which you will need
some practice. Simply take your time and you will soon be in full and confident control as you maneuver through doorways,
on and off of elevators, up and down ramps, and over moderate terrain.
Below are some precautions, tips, and other safety considerations that will help you become accustomed to operating your
power chair safely.
Modifications
Pride has designed and engineered your power chair to provide maximum mobility and utility.Awide range of accessories
is available from your authorized Pride Provider to further customize your power chair to better suit your needs and/or
preferences. However, under no circumstances should you modify, add, remove, or disable any feature, part, or function
of your power chair.
WARNING! Do not modify your power chair in any way not authorized by Pride. Do not use
accessories if they have not been tested or approved for Pride products.
Pre-Ride Safety Check
Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety check before
each use to make sure your power chair operates smoothly and safely.
Perform the following inspections prior to using your power chair:
! Check for proper tire inflation. Maintain but do not exceed35 psi (2.4 bar) in each tire if equipped with pneumatic tires.
! Check all electrical connections. Make sure they are tight and not corroded.
! Check all controller connections to the power base. Make sure they are secured properly.
! Check the brakes. See IX. “Care and Maintenance.”
! Check battery charge. See VIII. “Batteries and Charging.”
NOTE: If you discover a problem, contact your authorized Pride Provider for assistance.
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I I . S A F E T Y
Weight Limitations
Your power chair is rated for a maximum weight capacity. Please refer to the specifications table for this limit.
WARNING! Stay within the specified weight capacity of your power chair. Exceeding the weight
capacity voids your warranty. Pride will not be held responsible for injuries and/or property damage
resulting from failure to observe weight limitations.
WARNING! Do not carry passengers on your power chair. Carrying passengers on your power
chair may affect the center of gravity, resulting in a tip or a fall.
Tire Inflation
If your power chair is equipped with pneumatic tires, you should check or have the air pressure checked regularly. Proper
inflation pressures will prolong the life of your tires and help ensure the smooth operation of your power chair.
WARNING! It is important that 35 psi (2.4 bar) tire pressure be maintained in pneumatic tires at all
times. Do not underinflate or overinflate your tires. Low pressure may result in loss of control, and
overinflated tires may burst. Failure to maintain 35 psi (2.4 bar) tire pressure in pneumatic tires at
all times may result in tire and/or wheel failure.
WARNING! Inflate your power chair drive tires from a regulated air source with an available pressure
gauge. Inflating your tires from an unregulated air source could overinflate them, resulting in a
burst tire.
Incline Information
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access. Some ramps
may have turning switchbacks (180-degree turns) that require you to have good cornering skills on your power chair.
! Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
! Take wide swings with your power chair’s front wheels around any tight corners. If you do that, the power chair’s rear
wheels will follow a wide arc, not cut the corner short, and not bump into or get hung up on any railing corners.
! When driving down a ramp, keep the power chair’s speed adjustment set to the slowest speed setting to ensure a
safely controlled descent.
! Avoid sudden stops and starts.
When climbing an incline, try to keep your power chair moving. If you must stop, start up again slowly and then accelerate
cautiously. When driving down an incline, set your power chair to the slowest speed setting and drive in the forward
direction only. If your power chair starts to move down the incline faster than you anticipated or desired, allow it to come
to a complete stop by releasing the joystick, then push the joystick forward slightly to ensure a safely controlled descent.
WARNING! When on any sort of an incline or decline, never place the power chair in freewheel
mode while seated on it or standing next to it.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the incline.
Drive your power chair straight up the incline. This greatly reduces the possibility of a tip or a fall.
Always exercise extreme caution when negotiating an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas covered
with snow, ice, cut grass, or wet leaves).
WARNING! Never travel down an incline backward. Doing so may cause the power chair to tip.
Always exercise extreme caution when negotiating an incline.
WARNING! If your power chair is equipped with a reclining seatback, do not attempt to negotiate
inclines with the seat in a reclined position. Do not attempt to negotiate obstacles with the seat
in a reclined position unless an attendant is present to help stabilize the chair. Failure to heed
could result in the power chair tipping over.
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I I . S A F E T Y
WARNING! Even though your power chair is capable of climbing slopes greater than those illustrated
in figure 1, do not, under any circumstances, exceed the incline guidelines or any other
specifications presented in this manual. Doing so could cause instability in your power chair.
In compliance with theAmericans with DisabilitiesAct of 1990, all handicap public access ramps are required to have a
maximum slope of 5° (8.7%). Therefore, Pride recommends that the maximum slope of an incline you attempt to safely
ascend or descend on your power chair does not exceed 5° (8.7%). See figure 1.
WARNING! Any attempt to climb or descend a slope steeper than 5° (8.7%) may put your power
chair in an unstable position and cause it to tip.
5 (8.7%)
Figure 1. Maximum Safe Angle (Ascending and Descending)
Freewheel Mode
Your power chair is equipped with two manual freewheel levers to allow for manual maneuverability by a trained attendant.
For more information about how to place your power chair into and out of freewheel mode, see III. “Your Power Chair.”
WARNING! Do not use your power chair in freewheel mode without an attendant present.
WARNING! Do not attempt to personally place your power chair in freewheel mode while seated
on it. Ask an attendant for assistance if necessary.
WARNING! Do not place your power chair in freewheel mode while on an incline or decline. This
could cause the chair to roll uncontrollably on its own.
Braking Information
Your power chair is equipped with two powerful brake systems:
! Regenerative — uses electricity to rapidly slow the vehicle when the joystick returns to the center/stop position.
! Disc Park Brake — activates mechanically after regenerative braking slows the vehicle to near stop, or when power is
removed from the system for any reason.
Cornering Information
While your power chair is equipped rear caster wheels and front anti-tip wheels, excessively high cornering speeds can still
create the possibility of tipping. Factors which affect the possibility of tipping include, but are not limited to: cornering
speed, steering angle (how sharply you are turning), uneven road surfaces, inclined road surfaces, riding from an area of
low traction to an area of high traction (such as passing from a grassy area to a paved area – especially at high speed while
turning), and abrupt directional changes. High cornering speeds are not recommended. If you feel that you may tip over in
a corner, reduce your speed and steering angle (i.e., lessen the sharpness of the turn) to prevent your power chair from
tipping.
WARNING! When cornering sharply, reduce your speed and maintain a stable center of gravity.
This greatly reduces the possibility of a tip or fall.
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I I . S A F E T Y
Public Streets and Roadways
WARNING! You should not operate your power chair on public streets and roadways. Be aware
that it may be difficult for traffic to see you when you are seated on your power chair. Obey all
local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with
extreme caution.
Outdoor Driving Surfaces
Your power chair is designed to provide optimum stability under normal driving conditions—dry, level surfaces composed
of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you will encounter other surface
types. For this reason, your power chair is designed to perform admirably on packed soil, grass, and gravel. Feel free to
use your power chair safely on lawns and in park areas.
! Reduce your power chair’s speed when driving on uneven terrain and/or soft surfaces.
! Avoid tall grass that can entangle the running gear.
! Avoid loosely packed gravel and sand.
! If you feel unsure about a driving surface, avoid that surface.
Inclement Weather Precautions
Exposure of your power chair to inclement weather conditions should be avoided whenever possible. If suddenly caught
up in rain, snow, severe cold or heat while operating your power chair, proceed to shelter at the earliest opportunity.
Thoroughly dry your power chair before storing, charging, or operating your power chair.
WARNING! Operating in rain, snow, salt, mist/spray conditions, and on icy/slippery surfaces can
have an adverse affect on the electrical system. Maintain and store your power chair in a dry and
clean condition.
WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of upholstered
and non-upholstered items on the power chair, possibly resulting in skin irritation. Exercise caution
when using the power chair in extremely hot or cold conditions or when exposing your power
chair to direct sunlight for prolonged periods of time.
Stationary Obstacles (Steps, Curbs, etc.)
Proceed with extreme caution when driving near raised surfaces, unprotected ledges and/or drop-offs (curbs, porches,
stairs, etc.). Be sure your power chair is traveling perpendicular to any curb you may be required to navigate. See figure 2.
WARNING! Do not attempt to have your power chair climb or descend an obstacle that is higher
than 2 in. (5 cm) unless you have the assistance of an attendant.
WARNING! Do not attempt to have your power chair proceed backward down any step, curb, or
other obstacle. This may cause the power chair to tip.
CURB
Figure 2. Correct Curb Approach
Figure 3. Incorrect Curb Approach
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I I . S A F E T Y
Stairs and Escalators
Power chairs are not designed to travel up or down stairs or escalators. Always use an elevator.
WARNING! Never use your power chair to negotiate steps or escalators.
Doors
! Determine if the door opens toward or away from you.
! Drive your power chair gently and slowly forward to push the door open. Or drive your power chair gently and slowly
backward to pull the door open.
Elevators
Modern elevators have a door edge safety mechanism that, when pushed, reopens the elevator door(s).
! If you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge or allow the
rubber door edge to contact the power chair and the door will reopen.
! Use care that pocketbooks, packages, or power chair accessories do not become caught in elevator doors.
Lift/Elevation Products
If you will be traveling with your power chair, you may find it necessary to use a lift/elevation product to aid in transporta-
tion. Pride recommends that you closely review the instructions, specifications, and safety information set forth by the
manufacturer of the lift/elevation product before using that product.
WARNING! Never sit on your power chair when it is being used in connection with any type of lift/
elevation product. Your power chair was not designed with such use in mind and any damage or
injury incurred from such use is not the responsibility of Pride.
Motor Vehicle Transport
Pride recommends that you do not remain seated in your power chair while traveling in a motor vehicle. The power chair
should be stowed in the trunk of a car or in the back of a truck or van with batteries removed and properly secured.
WARNING! Do not sit on your power chair while it is in a moving vehicle.
WARNING! Always be sure your power chair and its batteries are properly secured when it is being
transported. Batteries should be secured in an upright position and protective caps should be
installed on the battery terminals. Batteries should not be transported with any flammable or
combustible items.
Positioning Belts
Your authorized Pride Provider, therapist(s), and other healthcare professionals are responsible for determining your re-
quirement for a positioning belt in order to operate your power chair safely.
WARNING! If you require a positioning belt to safely operate your power chair, make sure it is
fastened securely in order to reduce the possibility of a fall from the power chair.
WARNING! The positioning belt is not designed for use as a seat belt in a motor vehicle. Nor is
your power chair suitable for use as a seat in any vehicle. Anyone traveling in a vehicle should be
properly belted into seats approved by the vehicle manufacturer.
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I I . S A F E T Y
Batteries
In addition to following the warnings below, be sure to comply with all other battery handling information. For more
information about your power chair’s batteries, seeVIII. “Batteries and Charging.”
WARNING! Power chair batteries are heavy. See specifications table. If you are unable to lift that
much weight, be sure to get help. Use proper lifting techniques and avoid lifting beyond your
capacity.
WARNING! Battery posts, terminals, and related accessories contain lead and lead compounds.
Wear goggles and gloves when handling batteries and wash hands after handling.
WARNING! Always protect the batteries from freezing and never charge a frozen battery. Charging
a frozen battery may result in damage to the battery.
WARNING! Connect the battery harnesses in the proper manner. RED (+) cables must be connected
to positive (+) battery terminals/posts. BLACK (-) cables must be connected to negative (-) battery
terminals/posts. Protective caps should be installed over all battery terminals. REPLACE cables
immediately if damaged.
Removable Parts
WARNING! Do not attempt to lift or move a power chair by any of its removable parts, including the
armrests, seat, foot riggings, controller, and shrouds.
Preventing Unintended Movement
WARNING! If you anticipate being seated in a stationary position for an extended period of time,
turn off the power. This will prevent unexpected motion from inadvertent joystick contact. This
will also eliminate the possibility of unintended chair movement from electromagnetic (EM) sources.
Reaching and Bending
Never reach, lean, or bend while driving your power chair. If it is absolutely necessary to reach, lean, or bend while seated
on your power chair, it is important to maintain a stable center of gravity and keep the power chair from tipping. Pride
recommends that the power chair user determine his/her personal limitations and practice bending and reaching in the
presence of a qualified healthcare professional.
WARNING! Do not bend, lean, or reach for objects if you have to pick them up from the floor by
reaching down between your knees or if you have to reach over the back of the seat. Movements
such as these may change your center of gravity and the weight distribution of the power chair.
This may cause your power chair to tip.
WARNING! Keep your hands away from the tires when driving. Be aware that loose fitting clothing
can become caught in drive tires.
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I I . S A F E T Y
Transfers
Transferring onto and off of your power chair requires a
good sense of balance.Always have an attendant or health-
care professional present while learning to properly transfer
yourself.
To eliminate the possibility of injury, Pride recommends that
you or a trained attendant perform the following tasks be-
fore attempting a transfer:
! Turn off the power to the controller.
! Ensure your power chair is not in freewheel mode. See
III. “Your Power Chair.”
! Turn the caster wheels toward the transfer destination
to improve power chair stability during transfer.
! Make sure both armrests are flipped up or removed
from your power chair.
! Flip up the foot platform or move the leg rests aside;
this will help to keep your feet from getting caught on
the foot rigging during the transfer.
! Reduce the distance between your power chair and
the object you are transferring onto.
Figure 4. IdealTransfer Position
WARNING! Before transferring, position yourself as far back as possible in the power chair seat
to prevent the power chair from tipping forward during transfer.
WARNING! Avoid putting all of your weight on the power chair armrests and do not use the armrests
for weight bearing purposes, such as transfers. Such use may cause the power chair to tip, resulting
in a fall from the power chair.
WARNING! Avoid putting all of your weight on the foot riggings. Such use may cause the power
chair to tip.
Prescription Drugs/Physical Limitations
Users must exercise care and common sense when operating a power chair. This includes awareness of safety issues when
taking prescribed or over-the-counter drugs or when the user has specific physical limitations.
WARNING! Consult your physician if you are taking prescribed or over-the-counter medication or
if you have certain physical limitations. Some medications and limitations may impair your ability
to operate your power chair in a safe manner.
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I I . S A F E T Y
Alcohol/Smoking
The power chair user must exercise care and common sense when operating his/her power chair.This includes awareness
of safety issues while under the influence of alcohol or while smoking.
WARNING! Do not operate your power chair while you are under the influence of alcohol, as this
may impair your ability to operate your power chair in a safe manner.
WARNING! Pride strongly recommends that you do not smoke cigarettes while seated in your
power chair, although the power chair has passed the necessary testing requirements for cigarette
smoking. You must adhere to the following safety guideleines if you decide to smoke cigarettes
while seated in your power chair.
!
!
!
Do not leave lit cigarettes unattended.
Keep ashtrays a safe distance from the seat cushions.
Always make sure cigarettes are completely extinguished before disposal.
Electromagnetic and Radio Frequency Interference (EMI/RFI)
WARNING! Laboratory tests have shown that electromagnetic and radio frequency waves can
have an adverse affect on the performance of electrically-powered mobility vehicles.
Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones, mobile two-way
radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM) transmitters, wireless computer links,
microwave signals, paging transmitters, and medium-range mobile transceivers used by emergency vehicles. In some
cases, these waves can cause unintended movement or damage to the control system. Every electrically-powered mobility
vehicle has an immunity (or resistance) to EMI. The higher the immunity level, the greater the protection against EMI. This
product has been tested and has passed at an immunity level of 20 V/m.
WARNING! Be aware that cell phones, two-way radios, laptops, and other types of radio transmitters
may cause unintended movement of your electrically-powered mobility vehicle due to EMI.
Exercise caution when using any of these items while operating your mobility vehicle and avoid
coming into close proximity of radio and TV stations.
WARNING! The addition of accessories or components to the electrically-powered mobility vehicle
can increase the susceptibility of the vehicle to EMI. Do not modify your power chair in any way
not authorized by Pride.
WARNING! The electrically-powered mobility vehicle itself can disturb the performance of other
electrical devices located nearby, such as alarm systems.
unintended motion or brake release occurs, turn your power chair off as soon as it is safe to do so. Call Pride
at 800-424-8205 to report the incident.
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I I I . Y O U R P O W E R C H A I R
THE JAZZY 100
Your power chair has two main assemblies: the seat and the power base. See figure 5. Typically, the seating system
includes the armrests, the seatback, the seat base, and the controller. The power base assembly includes two drive wheels,
two anti-tip wheels, two rear caster wheels, a body shroud, four frame assemblies (located under the body shroud), two
battery boxes, and the electrical connectors. See figures 5, 6, and 7.
SEATBACK
ARMRESTS
SEAT
ASSEMBLY
CONTROLLER
SEAT BASE
BODYSHROUD
POWER
BASE
ASSEMBLY
CASTER WHEEL
FOOT RIGGING
(FOOT PLATFORM SHOWN)
DRIVE WHEEL
ANTI-TIP WHEELS
Figure 5.The Jazzy 100
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I I I . Y O U R P O W E R C H A I R
Specifications
Suspension:
Limited
Drive Wheels:
Caster Wheels:
10 in.(25.4 cm), solid, center-mounted
8 in. (20.32 cm), solid, rear articulating
Anti-TipWheels:
Maximum Speed:¹
Range:¹
6 in. (15.24 cm), solid, front mounted
Up to 4 mph (6.43 km/h)
Up to 14 miles (22.53 km)
Brakes:
“Intelligent Braking,” electronic regenerative, disc park brake
2.0 in. (5 cm)
Ground Clearance:²
TurningRadius:²
Overall Size:²
18.5 in.(47 cm)
Length: 32.5 in. (82.5 cm)
Width: 23 in. (58.42 cm) assembled
Two motor, mid-wheel
Drivetrain:
Batteries:³
Two 12-volt, deep-cycle U-1 batteries
4-amp, Onboard
Battery Charger:
Weight Capacity:
ComponentWeights:
300 lbs. (136 kg)
Seat: 33 lbs. (14.97 kg)
Foot Platform: 8.5 lbs. (3.85 kg)
Front Battery and Case: 26 lbs. (11.79 kg) (U-1 Battery: 24.5 lbs. (11.11 kg)
Rear Battery and Case: 26 lbs. (11.79 kg) (U-1 Battery: 24.5 lbs. (11.11 kg)
Battery Well Frame: 13.5 lbs. (6.12 kg)
Front Frame: 2.5 lbs. (1.13 kg)
Right FrameAssembly: 38 lbs. (17.23 kg)
Left FrameAssembly: 38 lbs. (17.23 kg)
¹
²
³
Varies with base model, user weight, terrain type, battery amp hour rating (Ah), battery charge, battery condition,
motors, controller type, tire type, and tire condition.
Due to manufacturing tolerances and continued product improvement, this specification can be subject to variance
of (+ or – ) 3%.
AGM or Gel-Cell type required. See VIII. “Batteries and Charging.”
NOTE:All specifications subject to change without notice.
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I I I . Y O U R P O W E R C H A I R
Electrical Components
The electrical components consist of the controller, the batteries, and the motors. The batteries, motors, and controller
power module (if equipped) are located on the power base assembly. The controller is located on the seat assembly.
Connectivity between the controller and the motors, batteries, and the battery charger is provided by one or more wiring
harnesses. See figures 6 and 7.
Controller Connector: This is where the controller connects to the power base. Each controller uses a different type of
cable. Regardless of which type of controller is used, the cable must be secured to the seat assembly and not allowed to
drag on the floor.
Ammeter:This displays the charger’s current output in amps.
Main Circuit Breaker: This is a safety feature built into your power chair.When the batteries and the motors are heavily
strained (e.g., from excessive loads), the main circuit breaker trips to prevent damage to the motors and the electronics. If
the circuit trips, allow the power chair to “rest” for approximately one minute. Then, push in the circuit breaker button, turn
on the controller, and continue normal operation. If the main circuit breaker continues to trip repeatedly, contact your
authorized Pride Provider.
Charger Power Cord Receptacle: This is where the charger power cord plugs in when the batteries need to be re-
charged.
Battery Connectors (Quick-Connectors): These provide a connection between the battery boxes and the power base.
Motor Connectors: These provide a connection between the motors and the power base.
CONTROLLER CONNECTOR
MAIN CIRCUIT
BREAKER
CHARGERPOWER
CORDRECEPTACLE
CHARGERINHIBIT
CONNECTOR
AMMETER
Figure 6. ElectronicsTray
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I I I . Y O U R P O W E R C H A I R
REARTRAPEZEBAR
FRONT TRAPEZE BAR
MOTOR CONNECTOR
BATTERY
CONNECTORS
MANUAL FREEWHEELLEVER
MOTOR CONNECTOR
MANUAL FREEWHEELLEVER
Figure 7. Power BaseTopView
Manual Freewheel Levers
For convenience, your power chair is equipped with two manual freewheel levers—one for each motor. See figures 8 and
9. These levers allow you to disengage the drive motors from the gearboxes and maneuver the chair manually. This is called
freewheel mode.
WARNING! Do not use the power chair while the drive motors are disengaged! Do not disengage
the drive motors when the power chair is on an incline or decline, as the unit could roll on its own.
Only engage the freewheel mode when on a level surface.
WARNING! It is important to remember that when your power chair is in freewheel mode, the
braking system is disengaged.
To engage or disengage the drive motors:
1. Rotate the manual freewheel levers inward to engage the drive motors and place your power chair in drive mode. See
figure 8.
2. Rotate the manual freewheel levers outward to disengage the drive motors and place your power chair in freewheel
mode. See figure 9.
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I I I . Y O U R P O W E R C H A I R
MANUALFREEWHEELLEVERS
MANUALFREEWHEELLEVERS
Figure 8. Drive Mode (Drive Engaged)
Figure 9. Freewheel Mode (Drive Disengaged)
NOTE: If a lever is difficult to move in either direction, rock your power chair back and forth slightly. The
lever should then move to the desired position.
WARNING! Do not use the freewheel lever handles as tie-down points to secure this product.
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I V . A S S E M B L Y
INITIAL ASSEMBLY
Your power chair may require some assembly either before initial use or after transportation. It may also require disassembly
to make some comfort adjustments.
NOTE: Any nylon insert lock nut removed during the disassembly or adjustment of the power chair must be
replaced with a new nut. Nylon insert lock nuts should not be reused as it may cause damage to the nylon
insert, resulting in a less secure fit. Replacement nylon insert lock nuts are available at local hardware stores
or through your authorized Pride Provider.
Seat Installation
It may be necessary to install the seat either prior to initial operation or after transporting your power chair. Most seats are
attached to the power base with the Universal Mounting System (UMS). The UMS consists of universal parts that may be
attached to any medium-back or high-back seat, regardless of seat width or seat depth. The two main components are
aluminum extrusions mounted to the seat base. These extrusions attach to a pair of trapeze bars that are mounted to the
power base.
WARNING! Do not pick up the seat frame by the armrests. They are free to pivot, and you may lose
control of the seat if they do so, resulting in personal injury or damage to the chair.
To install the seat:
1. Set the trapeze bars to the desired height. To change the trapeze bar height, seeVI. “ComfortAdjustments.”
2. Tilt the seat back, and slide the rear extrusion onto the rear trapeze bar. See figure 10.
3. Lower the front extrusion onto the front trapeze bar until the seat locks into place.
4. Flip the seat latch safety down. See figure 11.
WARNING! Make sure the seat latch safety is flipped down before using your power chair.
5. Install the controller into one of the armrests. SeeVI. “ComfortAdjustments.”
6. Route the controller cable so that it cannot be pinched in the seat hinge and plug the cable into the controller connector
on the electronics tray.
7. Secure the controller cable to the armrest receiver with one or more wire ties.
SEAT LATCH SAFETY
REAR
TRAPEZEBAR
REAR EXTRUSION
FRONT TRAPEZE BAR
FRONT EXTRUSION
Figure 11. Seat Latch Safety
Figure 10. Universal Mounting System
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V . D I S A S S E M B L Y
DISASSEMBLY
Your power chair disassembles into eight easily transportable component assemblies with no tools required. See figure 12.
Place the power chair in an area where there is ample space to work and move around the unit—three or more feet of
clearance on all sides. Make sure the unit is powered off before disassembling the chair.
WARNING! Even though no tools are required to disassemble or assemble your power chair, you
should take care not to place your hands or fingers on the areas of the component assemblies
where they may be pinched, as the assemblies “snap” together or “snap” apart.
WARNING! Some power chair components are heavy. You may need assistance to lift or carry
them. Please refer to the specifications table for specific component weights before you
disassemble the power chair.
NOTE: During both the disassembly and the assembly of your power chair, you may find it helpful to engage
the drive motors to secure the unit from rolling. See III. “Your Power Chair.”
SEAT
BATTERY BOXES
BATTERYWELLFRAME
TRAPEZE BARS
LEFT POWER BASE
FRAMEASSEMBLY
RIGHT POWER BASE
FRAMEASSEMBLY
FRONTFRAME
FOOTREST
Figure 12.The Jazzy 100 Component Assemblies
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V . D I S A S S E M B L Y
To disassemble your power chair:
1. Turn off the power to the controller.
2. Disconnect the controller connector from the electronics tray.
See figure 6.
3. Disconnect the charger inhibit connector from the electronics
tray. See figure 6. Squeeze the latch release levers on the
connector and pull it firmly from the socket.
4. Flip up the seat latch safety. See figure 13.
5. Squeeze the seat latch and release the seat from the front
trapeze bar.
6. Slide the seat forward and remove it from the power base.
7. Remove the ball detent pins from the seat posts and remove
the front and rear trapeze bars. See figure 14.
8. Remove the foot platform. Slide the mounting bracket up the
vertical bar of the front frame until the tabs on the mounting
bracket can be pulled forward through the matching slots in
the front frame. See figure 15.
Figure 13. Seat Latch Safety
BALL DETENT
PIN
9. Disconnect the battery connectors and the motor connectors
from the power base. See figure 6.
10. Lift and remove each battery box. See figure 16.
11. Remove the battery well frame. Squeeze together the latch
release levers that hang vertically down from the crossbar at
the rear of the battery well frame. See figure 17.
12. Lift up the battery well frame. Pull it to the rear of the chair to
release the front slots from the locating pins on the front frame
bottom bar. See figure 18.
SEAT POST
13. Remove the left and right frame assemblies from the front
frame. Stand behind the power chair and grasp the frame
assembly handle on the side you wish to disassemble first.
See figure 19.
Figure 14. Removing theTrapeze Bars
14. Use your hand and thumb to hold the front frame and press
and hold (toward the center of the front frame) the silver-
colored latch release lever.
15. Hold the frame assembly with one hand and push the frame
assembly outward.
16. Pulluponthefrontframewithyourotherhanduntilthelatching
mechanism releases.
17. Keep pulling upward with your hand until the locating pin on
the bottom of that side of the front frame releases from its slot
in the frame assembly. See figure 20.
Figure 15. Removing the Foot Platform
18. Carefully let the frame assembly tilt to a resting position.
NOTE: Follow the disassembly procedure in the reverse
order to assemble the unit.
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V . D I S A S S E M B L Y
Figure 16. Removing Battery Boxes
LOCATING PINS
Figure 17. Removing BatteryWell Frame
Figure 18. BatteryWell Frame
FRONTFRAME
FRAME
ASSEMBLY
HANDLE
LOCATING PIN
Figure 19. Removing Front Frame
Figure 20. Front Frame Assembly
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V I . C O M F O R T A D J U S T M E N T S
COMFORT ADJUSTMENTS
After becoming familiar with your power chair’s operation, you may find the need to make some adjustments to increase
your comfort, such as seat height and angle, armrest angle, foot platform height and angle, and controller position.
NOTE: If your power chair is equipped with a Specialty Seat, refer to the information in separate manuals. If
your power chair is equipped with a contour seating system, refer to the following information.
WARNING! If your power chair was configured by your authorized Pride Provider, please consult your
healthcare professional before changing the seat position or making any other adjustment. Some
adjustments may degrade your power chair’s performance and safety by changing its center of
gravity.
WARNING! Some power chair components are heavy. You may need assistance to lift or carry
them. Please refer to the specifications table for specific component weights before you
disassemble the power chair.
WARNING! Remove the occupant from the power chair before making any adjustments.
You may need the following to make comfort adjustments:
! metric/standard socket set and ratchet
! adjustable wrench
! metric/standard hex key set
! thread lock
BALL DETENT PIN
Seat Height and Seat Angle Adjustment
You can change the seat height by either raising or lowering the four seat towers.
To change the seat height:
1. Turn off the power to the controller.
2. Unplug the controller connector from the power base.
3. Remove the quick-release pins that attach the trapeze bars to the seat towers. See
figure 14.
4. Remove the seat.
5. Remove the battery harnesses.
6. Remove the battery boxes.
Figure 21. SeatTower
7. Remove the ball detent pin from each seat tower as shown in figure 21.
8. Raise or lower each seat tower to the desired position.
9. Install the ball detent pin into each seat tower.
10. Reinstall the battery boxes.
11. Reinstall the battery harnesses.
12. Reinstall the seat and secure the trapeze bars.
13. Plug the controller connector into the power base.
To change the seat angle:
Raise or lower only one set of seat towers (front or rear).
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V I . C O M F O R T A D J U S T M E N T S
Seat Position
You can move the seat forward or rearward by changing the extru-
sion mounting position.
To change the seat position:
1. Turn off the power to the controller.
2. Unplug the controller connector from the power base.
3. Remove the seat from the power base.
4. Remove both extrusions from the bottom of the seat.
5. Reposition the extrusions on a different set of mounting holes.
You must move both extrusions the same number of holes either
forward or backward. See figure 22.
6. Fasten the extrusions back onto the bottom of the seat.
7. Reinstall the seat.
8. Plug the controller connector into the power base.
Manual Recline Seatback Adjustment
If your power chair is equipped with an optional reclining seat, you
can adjust the seatback angle with the seatback release lever. The
lever is located on the right side of the seat base.
Figure 22. Seat Mounting Holes
To adjust the seatback angle:
JAMNUT
1. Pull up on the seatback release lever.
2. Move the seatback down or up to the desired position.
3. Release the lever.
ARMREST
ANGLE
ADJUSTMENT
SCREW
Headrest Adjustment
If your power chair is equipped with the optional high-back seat
with headrest, you can adjust the headrest height.
ARMREST
HEIGHT
ADJUSTING
SETSCREWS
To adjust the headrest height:
1. Push in the headrest release button.
2. Move the headrest up or down to the desired position.
Seatback Angle Adjustment
If your power chair is equipped with an adjustable seatback, you
can adjust it to four (4) different angles: 90°, 102°, 105°, or 107°.
SEATBACK
ANGLE
ADJUSTMENT
SCREW
To adjust the seatback angle:
1. Remove the seatback angle adjustment screws from both seat
hinges. See figure 23.
ARMREST KNOB
2. Set the seatback at the desired angle.
3. Reinstall the screws to both seat hinges and tighten.
Figure 23. Seatback/Armrest Adjustment
Armrest Width Adjustment
You can change each armrest’s width independently of the other.
NOTE: Changing the armrest width may increase the overall
width of your power chair.
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V I . C O M F O R T A D J U S T M E N T S
To change the armrest width:
1. Locate the two armrest knobs on each side of the armrest re-
ceiver bracket. See figure 23.
2. Loosen the knobs.
3. Slide the armrests in or out to the desired width.
4. Tighten the knobs.
SETSCREW
Armrest Height Adjustment
To change the armrest height:
1. Loosen the two setscrews located on the armrest receiver. See
figure 23.
2. Raise or lower the armrest to the desired height.
3. Tighten the setscrews to secure the armrest.
Armrest Angle Adjustment
To change the armrest angle:
Figure 24. Underside of Armrest
1. Lift the armrest straight up so that it is perpendicular to the floor.
2. Loosen the jam nut. See figure 23.
3. Turn the adjustment screw to raise the front of the armrest or to
lower the front of the armrest.
4. Tighten the jam nut to lock the adjustment screw into place.
Controller Position
Youcanmovethecontrollerintowardoroutawayfromthearmrest, or
changethepositionthecontrollerforeitherleft-handorright-handuse.
WARNING! Do not place the controller cable so
that it can be pinched in the seat frame or the
power base frame.
MOUNTINGHARDWARE
Figure 25. Foot Platform Height Adjustment
To extend the controller:
1. Flip up the armrest so it is perpendicular to the floor.
2. Loosen the setscrew on the controller bracket. See figure 24.
3. Slidethecontrollerintooroutofthearmresttothedesiredposition.
SETSCREW
To change the controller position:
1. Turn off the power to the controller.
2. Unplug the controller connector from the power base.
3. Cut any wire ties that attach the controller cable to the armrest.
4. Flip up the armrests and loosen the setscrews. See figure 24.
5. Slidethecontrolleroutofthearmrestandplaceitintheotherarmrest.
6. Tighten the setscrews on the bottom of each armrest.
7. Use a wire tie to secure the controller cable to the armrest.
8. Plug the controller connector into the power base.
Figure 26. Foot Platform Angle Adjustment
Foot Platform Height Adjustment
The foot platform height is easily adjusted to several different heights.
To raise or lower the foot platform:
1. Remove the mounting hardware from the foot platform. See
figure 25.
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V I . C O M F O R T A D J U S T M E N T S
2. Raise or lower the foot platform to the desired height.
3. Reinstall the mounting hardware into the foot platform
and tighten.
Foot Platform Angle Adjustment
SFR RELEASE LEVER
To adjust the foot platform angle:
FOOTREST
EXTENSION
1. Flip up the foot platform and locate the setscrew. See
figure 26.
ADJUSTMENT
SCREWS
2. Turn the setscrew to raise or lower the front of the foot
platform.
Swing-Away Footrests
Swing-Away Footrests (SFRs) enable you to rotate the foot-
rests to the side before you transfer onto or off of your power
chair. See figure 27.
Figure 27. Swing-away Footrest Adjustment
To rotate the SFRs:
1. Push in the release lever.
2. Rotate the SFRs.
To adjust the SFR length:
1. Remove the two adjustment screws from the back of
each footrest extension.
RELEASE LEVERA
RELEASE LEVERB
2. Slide the footrest up or down to the desired length.
3. Reinstall the two adjustment screws.
LEG REST
EXTENSION
ADJUSTMENT
SCREWS
Elevating Leg Rests
Elevating Leg Rests (ELRs) offer an infinite range of adjust-
ment for the leg angle and a footrest adjustment range of 12–
19 in. (30.48-48.26 cm). See figure 28.
To rotate the ELRs:
1. Push in release leverA.
2. Rotate the ELRs.
Figure 28. Elevating Leg Rests
To adjust the ELR angle:
1. Push down release lever B.
2. Move the leg rest to the desired angle.
To adjust the ELR length:
1. Remove the two adjustment screws from the back of
each leg rest extension.
2. Slide the leg rest up or down to the desired length.
3. Reinstall the two adjustment screws.
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V I . C O M F O R T A D J U S T M E N T S
Anti-Tip Wheels Adjustment
The anti-tip wheels are designed to give your power chair increased stability on rough surfaces. The anti-tip wheels are
preset at the factory for smooth surfaces or indoor use only. If you plan on using your power chair on rough surfaces, it may
be necessary to adjust the anti-tip wheels to better suit your needs. The anti-tip wheels may need adjustment if the
followingoccurs:
! When coming to a stop, your power chair tips forward excessively.
! The anti-tip wheels constantly rub the ground.
WARNING! Consult your authorized Pride Provider before attempting to change the anti-tip wheel
height! Changing the anti-tip wheel height affects handling under acceleration!
WARNING! The higher you raise the anti-tip wheels, the more you increase your power chair’s
tendency to tilt forward while decelerating. You can compensate for this by having your authorized
Pride Provider make a small adjustment to the pre-programmed deceleration setting in the controller
or by moving the seat assembly farther to the back of your power chair.
PROHIBITED! Do not remove the anti-tip wheels.
NOTE: Each drive tire must be inflated to 35 psi (2.4 bar) if equipped with pneumatic tires.
To adjust the anti-tip wheels:
1. Turn off the power to the controller.
2. Make sure that the manual freewheel levers are in the drive
position.
3. Disconnect the controller from the electronics tray.
4. Remove the seat.
ANTI-TIP
ADJUSTMENT NUT
5. Unplug the left and right motor connectors.
6. Unplug and remove both battery boxes.
7. Remove both left and right shrouds. Two screws fasten each
shroud section to the frame. These screws are located on the
top of the shroud near the seat post holes.
8. Locate the anti-tip adjustment nut. See figure 29.
9. Turn the adjustment nut counterclockwise to lower the anti-tip
wheels and soften the suspension, or turn the adjustment nut
clockwise to raise the anti-tip wheels and stiffen the suspension.
NOTE: Make the same adjustment to both anti-tip wheels.
Figure 29. Anti-tipWheel adjustment
10. Reinstall the left and right shrouds.
11. Reinstall both battery boxes and plug in the battery con-
nectors.
12. Plug the left and right motor connectors into their receptacles.
13. Reinstall the seat.
14. Connect the controller to the electronics tray.
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V I I . O P E R A T I O N
VSI ELECTRONIC CONTROLLER
The electronic controller is what you use to operate your power chair. The electronic controller enables you to move the
power chair, as well as monitor battery charge, electronic controller functions, and the condition of your electrical system.
TheVSI is an integral electronic controller.All of the electronics necessary to operate the power chair are contained in one
module. See figure 30. Typically, theVSI is mounted to one of the armrests and is connected to the motors, batteries, and
the onboard battery charger at the power base. The VSI may be used to control some optional systems such as power
elevating seats and lights.
The controller supplied with your power chair has been pre-programmed to meet your needs. The program is set using
either a personal computer with software provided by the controller manufacturer or with a hand-held programmer, also
provided by the controller manufacturer.
WARNING! The controller program can affect speed, acceleration, deceleration, and braking. If it
is programmed incorrectly or outside of the safe limits as determined by your healthcare
professional, it can create a dangerous situation. Only the power chair manufacturer, an authorized
representative of the manufacturer, or a trained service technician should program the controller.
The VSI consists of:
1. joystick
2. keypad
3. off-board charger/programming socket
4. actuator connector (optional)
5. controller connector
6. charger inhibit connector
Joystick
The joystick controls the direction and speed of
your power chair. When you move the joystick
from the neutral (center) position, the electro-
magnetic brakes release and allow your power
chair to move. The farther you push the joystick
from its neutral position, the faster your power
chair moves. When you release the joystick and
Figure 30.VSI Controller
allow it to return to the neutral position, you
engage the electromagnetic brakes. This causes
your power chair to decelerate and come to a
complete stop.
WARNING! If your power chair begins to move in an unexpected manner, immediately release the
joystick. Unless the joystick is damaged, this action should stop your power chair.
Keypad
The keypad is located in front of the joystick. It contains keys necessary to operate your power chair. See figure 31.
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V I I . O P E R A T I O N
On/Off Key
The on/off key turns the VSI on and off.
WARNING! Unless faced with an emergency
situation, do not use the on/off key to stop
the power chair. This will cause the power
chair to stop abruptly.
WARNING! Always turn the power off when
you are stationary to prevent unexpected
movement.
Battery Condition Meter
The battery condition meter is a 10-segment illuminated display
located in front of the joystick. It consists of red, yellow, and
green lights. When the lights are on, it indicates that there is
power to the VSI. The lights also indicate battery status, VSI
operational status, and electrical system status.
! Red, yellow, and green lights lit: Batteries charged;VSI
operational, and electrical system OK.
! Red and yellow lights lit: Charge batteries if possible;
VSI operational, and electrical system OK.
! Red lights only lit or slow flash: Charge batteries as
soonaspossible;VSIoperational, andelectricalsystemOK.
Figure 31.VSI Controller Keypad
NOTE: When the batteries approach a discharged state,
the first red light will begin to slowly flash, reminding you the batteries need to be charged immediately!
! Rapid flash of lights: Indicates a fault in the VSI or the electrical system. Refer to “VSI Error Codes.”
! Ripple side to side of lights: The joystick was not in the neutral position when the controller was turned on. If you
get “ripple side to side of lights,” turn off the controller, allow the joystick to return to the neutral position, then turn on
the controller.
NOTE: If you still get “ripple side to side of lights,” contact your authorized Pride Provider.
Speed/Profile Keys
The speed/profile keys control either the speed setting or the drive profile. Press the speed/profile increase key to increase
the speed setting or change the drive profile to a higher number. Press the speed/profile decrease key to decrease the
speed setting or change the drive profile to a lower number.The speed setting or drive profile is displayed on the maximum
speed/profile indicator. If your power chair was programmed with a drive profile, contact your authorized Pride Provider
for more information.
NOTE: We recommend that the first few times you operate your power chair, you use the lowest speed setting
until you become familiar with your new power chair.
Actuator Keys and Actuator Lights (For Optional Equipment)
Actuator keys and actuator lights are used for optional equipment such as power elevating seats or power elevating leg
rests. For specific operation of the actuator keys and actuator lights, contact your authorized Pride Provider.
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V I I . O P E R A T I O N
Horn Key
The horn key activates the horn.
Locking/Unlocking the VSI
The VSI has a feature that enables you to lock your power chair to prevent unauthorized use.
To lock the VSI:
1. With the VSI switched on, press and hold the on/off key.After 1 second, the VSI should beep.
2. Release the on/off key.
3. Push the joystick to the full forward position until the VSI beeps.
4. Pull the joystick to the full rearward position until the VSI beeps.
5. Release the joystick. There should be a long beep.
6. The VSI is now locked.
To unlock the VSI:
1. Press the on/off key to power on the VSI. The maximum speed/profile indicator should ripple side to side.
2. Push the joystick to the full forward position until the VSI beeps.
3. Pull the joystick to the full rearward position until the VSI beeps.
4. Release the joystick. There should be a long beep.
5. The VSI is now unlocked.
NOTE: If the above procedure fails to either lock or unlock the VSI, contact your authorized Pride Provider.
Off-board Charger/Programming Socket
The off-board charger/programming socket is located on the front of theVSI. If you use an off-board charger, the charger
current should not exceed 8 amps. Contact your authorized Pride Provider for more information.
WARNING! Only chargers with Neutrik NC3MX plugs should be connected to the off-board charger/
programming socket. See your authorized Pride Provider for more information.
Actuator Connector
The actuator connector connects the VSI to optional powered systems such as an elevating seat or lighting system.
Controller Connector
The controller connector connects the VSI to the power chair’s batteries, motors, and motor brakes.
Charger Inhibit Connector
The charger inhibit connector connects theVSI to the onboard battery charger. This connection provides an inhibit that
disables the VSI when the battery charger is on. The charger inhibit connector is coded with colored dots. The dots are
positioned so that you align the flat side of the male connector with the flat side of the female connector before making the
connection.
WARNING! Failure to properly align the connectors can result in damage to the controller, the
charger, and the connectors.
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V I I . O P E R A T I O N
Thermal Rollback
TheVSI controller is equipped with a thermal rollback circuit.This circuit monitors the temperature of the controller, which
roughly translates to motor temperature. In the event that the VSI controller becomes excessively hot (above 140° F),
motor current (amperage) is reduced. For every degree above 140° F, the motor current limit is reduced by .55 amps until
the VSI controller reaches 158° F, at which time the current output is reduced to zero. This reduces your power chair’s
“power,” which could also reduce your power chair’s speed, and allows the electrical components and motors to cool
down. When the temperature returns to a safe level, your power chair resumes its normal operation.
VSI Error Codes
TheVSI controller is designed with the user’s safety as the prime consideration. It incorporates many sophisticated self-
test features which search for potential problems at a rate of 100 times per second. If the VSI detects a problem either in
its own circuits or in the power chair’s electrical system, it may decide to stop the power chair, depending on the severity
of the problem. The VSI is designed to maximize the user’s safety under all normal conditions. The table below identifies
the individual error codes. Error codes are displayed as a rapid flashing of the battery condition meter lights. If you get one
of these error codes, contact your authorized Pride Provider.
FLASHING LIGHTS
DIAGNOSIS AND SOLUTION
1
The batteries need charging or there is a bad connection to the batteries. Check the
connections to the batteries. If the connections are good, try charging the batteries.
The left motor has a bad connection. Check the left motor connection.
The left motor has a short circuit to a battery connection. Contact your authorized
Pride Provider.
2
3
4
5
The right motor has a bad connection. Check the right motor connection.
The right motor has a short circuit to a battery connection. Contact your authorized
Pride Provider.
6
7
The power chair is being inhibited by the battery charger. Unplug the battery charger.
A joystick fault is indicated. Make sure that the joystick is in the neutral (center)
position before turning on the controller.
8
9
A controller system fault is indicated. Make sure that all connections are secure.
The parking brakes have a bad connection. Check the parking brake and motor
connections. Make sure the controller connections are secure.
An excessive voltage has been applied to the controller. This is usually caused by
a poor battery connection. Check the battery connections.
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V I I I . B A T T E R I E S A N D C H A R G I N G
BATTERIES AND CHARGING
Your power chair uses two long-lasting, 12-volt, deep-cycle batteries. These batteries are sealed and maintenance free.
Since they are sealed, there is no need to check the electrolyte (fluid) level. Deep-cycle batteries are designed to handle a
longer and deeper discharge. Though they are similar in appearance to automotive batteries, they are not interchangeable.
Automotive batteries are not designed to handle a long, deep discharge, and also are unsafe for use in power chairs.
WARNING! Battery posts, terminals and related accessories contain lead and lead compounds.
Wear goggles and gloves when handling batteries and wash hands after handling.
WARNING! Contact your authorized Pride Dealer if you have any questions regarding the batteries
in your power chair.
WARNING! Always use two batteries of the exact same type, chemistry, and amp-hour (Ah) capacity.
Refer to specifications table in this manual and in the manual supplied with the battery charger
for recommended type and capacities.
Charging the Batteries
The battery charger is essential in providing long life for your power chair batteries. It is designed to optimize your power
chair’s performance by charging the batteries safely, quickly, and easily. The battery charging system consists of the battery
charger, the charger circuit fuse, and the ammeter (onboard chargers only). The ammeter indicates the rate of charge
necessary to fully recharge the batteries. It is also a good indication of whether or not the charger is working. The ammeter
and the charger are only functional when the charger power cord is plugged into an electrical outlet.
PROHIBITED! Removal of grounding prong can create electrical hazard. If necessary, properly
install an approved 3-pronged adapter to an electrical outlet having 2-pronged plug access.
PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the charger
directly into a properly wired standard electrical outlet.
WARNING! You must recharge your power chair’s batteries with the supplied onboard battery
charger. Do not use an automotive-type battery charger.
WARNING! Read the battery charging instructions in this manual and in the manual supplied with
the battery charger before charging the batteries.
WARNING! Do not expose the battery charger to rain or other sources of moisture unless it has
been tested for outdoor use. Refer to the manual supplied with the battery charger for more
information.
WARNING! Explosive gases may be generated while charging the batteries. Keep the power chair
and battery charger away from sources of ignition such as flames or sparks and provide adequate
ventilation when charging the batteries.
WARNING! Inspect the battery charger, wiring, and connectors for damage before each use.
Contact your authorized Pride Provider if damage is found.
WARNING! Do not attempt to open the battery charger case. If the battery charger does not
appear to be working correctly, contact your authorized Pride Provider.
WARNING! If the battery charger is equipped with cooling slots, then do not attempt to insert
objects through these slots.
WARNING! Do not allow unsupervised children to play near the power chair while the batteries
are charging. Pride recommends that you do not charge the batteries while the power chair is
occupied.
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V I I I . B A T T E R I E S A N D C H A R G I N G
WARNING! If your battery charger has not been tested and approved for outdoor use, then do not
expose it to adverse or extreme weather conditions. If the battery charger is exposed to adverse
or extreme weather conditions, then it must be allowed to adjust to the difference in environmental
conditions before use indoors. Refer to the manual supplied with the battery charger for more
information.
To charge the batteries using the onboard charger:
1. Position the rear of your power chair close to a standard electrical outlet.
2. Be certain the controller power is turned off and the freewheel levers are in the engaged position. See III. “Your Power
Chair.”
3. Plug the charger power cord into the charger power cord receptacle on the power base, then into the electrical outlet.
NOTE: The power chair incorporates an inhibit function that disables the power chair when the charger is
plugged into an electrical outlet.
4. We recommend you charge the batteries for 8 to 14 hours.As the batteries charge, the ammeter needle slowly drops to 0.
NOTE: The ammeter indicates how much charge is needed to fully charge the batteries. As the batteries
charge, the ammeter needle slowly drops to 0. When the batteries are fully charged, the needle vibrates on or
about the 0 mark on the ammeter.
5. When your power chair’s batteries are fully charged, disconnect the charger power cord, wind up the cord, and store
it in a safe place.
Battery Break-in
To break in new batteries for maximum efficiency:
1. Fully recharge any new battery prior to its initial use. This brings the battery up to about 90% of its peak performance
level.
2. Operate your power chair throughout the house and yard. Move slowly at first, and do not travel too far until you
become accustomed to the controls and break in the batteries.
3. Give the batteries another full charge of 8 to 14 hours and operate your power chair again. The batteries will now
perform at over 90% of their potential.
4. After four or five charging cycles, the batteries will top off at 100% charge and last for an extended period.
Frequently Asked Questions (FAQs)
Howdoesthechargerwork?
The battery charger takes the standard electrical outlet voltage of 120VAC (alternating current) and converts it to 24VDC
(direct current). The power chair batteries use direct current to run your power chair. When the battery voltage is low, the
charger works harder to charge the battery. As the battery voltage approaches full charge, the charger doesn’t work as
hard to complete the charging cycle. When the battery is fully charged, the amperage from the charger is nearly at zero.
This is how the charger maintains a charge but does not overcharge the battery.
CanIuseadifferentbatterycharger?
You should use the charger supplied with the power chair. It is the safest, most efficient tool to charge the batteries. We do
not recommend using other types of chargers (e.g., an automotive battery charger).
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V I I I . B A T T E R I E S A N D C H A R G I N G
NOTE: Your power chair’s charger will not operate after the batteries have been discharged to nearly zero
voltage. If this happens, call your authorized Pride Provider for assistance.
HowoftenmustIchargethebatteries?
Many factors come into play when deciding how often to charge the batteries.You may use your power chair all day on a
daily basis or you may not use it for weeks at a time.
! Daily Use
If you use your power chair on a daily basis, charge the batteries as soon as you are finished using your power chair.
Your power chair will be ready each morning to give you a full day’s service. It is recommended that you charge the
batteries 8 to 14 hours after daily use.
! InfrequentUse
If you use your power chair infrequently (once a week or less), you should charge the batteries at least once per week
for 12 to 14 hours.
NOTE: Keep your batteries fully charged and avoid deeply discharging your batteries. Do not charge the
batteries for more than 24 hours at a charging cycle.
How can I get maximum range or distance per charge?
Rarely do you have an ideal driving situation such as smooth, flat, hard terrain with no wind, hills, or curves. More often you
are presented with hills, sidewalk cracks, uneven and loosely packed surfaces, curves, and wind.All of these factors will
affect the distance or running time per battery charge. Below are a few suggestions for obtaining the maximum range per
charge:
! Always charge the batteries fully prior to your trip.
! Plan your trip in advance to avoid inclines if possible.
! Limit baggage weight to essential items.
! Try to maintain an even speed and avoid stop-and-go driving.
What type of batteries should I use?
We recommend deep-cycle batteries that are sealed and maintenance free. Both AGM and Gel-Cell are deep-cycle
batteries that are similar in performance.
WARNING! Corrosive chemicals contained in batteries. Use only AGM or Gel-Cell batteries to
reduce the risk of leakage or explosive conditions.
Why do my new batteries seem weak?
Deep-cycle batteries employ a much different chemical technology than that used in car batteries, nickel-cadmium (nicads),
or in other common battery types. Deep-cycle batteries are specifically designed to provide power, drain down their
charge, and then accept a relatively quick recharge.AGM and Gel-Cell batteries should be charged as often as possible.
They do not have a “memory” like nickel-cadmium batteries.
We work closely with our battery manufacturer to provide a battery that best suits your power chair’s specific demands.
Fresh batteries arrive regularly at Pride and are promptly shipped with a full charge. During shipping, the batteries encounter
temperature extremes that may influence initial performance. Heat robs the charge from the battery, and cold slows the
power available and extends the time needed to recharge the battery (just as with a car battery).
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V I I I . B A T T E R I E S A N D C H A R G I N G
It might take a few days for the temperature of the battery to stabilize and adjust to its new ambient temperature. More
importantly, it will take a few “charging cycles” (a partial drain— then a full recharge) to establish the critical chemical
balance that is essential to the battery’s peak performance and long life. It will be well worth it to take the time to break in
your battery properly.
How can I ensure maximum battery life?
Afully charged deep-cycle battery will provide reliable performance and extended battery life. Keep your power chair’s
batteries fully charged whenever possible. Batteries that are regularly and deeply discharged, infrequently charged, or
stored without a full charge may be permanently damaged, causing unreliable power chair operation and limited battery
life.
NOTE: The useful life of a battery is quite often a reflection of the care it receives.
How should I store my power chair and its batteries?
If you do not use your power chair regularly, we recommend maintaining battery vitality by charging the batteries at least
once per week.
If you do not plan on using your power chair for an extended period, fully charge the batteries prior to storage. Disconnect
the battery harnesses and store the power chair in a warm, dry environment.Avoid temperature extremes, such as freezing
and excessively hot conditions, and never attempt to charge a frozen battery.Acold or frozen battery should be warmed
for several days prior to recharging.
What about public transportation?
AGM and Gel-Cell batteries are designed for application in power chairs and other mobility vehicles. These batteries are
FederalAviationAdministration (FAA) approved, allowing safe transportation on aircraft, buses, and trains, as there is no
danger of spillage or leakage. We suggest you contact the carrier’s ticket counter in advance to determine that carrier’s
specific requirements.
What about shipping?
If you wish to use a freight company to ship your power chair to your final destination, repack your power chair in the
original shipping container and ship the batteries in separate boxes.
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I X . C A R E A N D M A I N T E N A N C E
CARE AND MAINTENANCE
Your Jazzy 100 is a sophisticated power chair. Like any motorized vehicle, it requires routine maintenance checks.You
can perform some of these checks, but others require assistance from your authorized Pride Provider. Preventive mainte-
nance is very important. If you follow the maintenance checks in this section as scheduled, you can help ensure that your
power chair gives you years of trouble-free operation. If you have any doubt as to your power chair’s care or operation,
contact your authorized Pride Provider.
WARNING! Do not service the power chair when the seat is occupied.
Your power chair, like most electrical equipment, is susceptible to damage from the elements.Avoid damp areas of any kind.
WARNING! Direct or prolonged exposure to water or dampness could cause the power chair to
malfunction electronically and mechanically. Water can cause electrical components to corrode
and the chair’s frame to rust. Power chairs should be examined periodically for signs of corrosion
cause by water exposure, bodily fluids exposure, or incontinence. Damaged components should
be replaced or treated immediately.
Should your power chair come in contact with water:
1. Dry your power chair as thoroughly as possible with a towel.
2. Allow your power chair to sit in a warm, dry place for 12 hours to allow unseen water to evaporate.
3. Check the joystick operation and the brakes before using your power chair again.
4. If any inconsistencies are found, take your power chair to your authorized Pride Provider. Power chairs that are
frequently exposed to sources of water, such as incontinence, should be inspected often for corrosion and electronic
components may need to be replaced frequently.
Temperature
! Some of the parts of your power chair are susceptible to extreme changes in temperature.Always keep your power
chair between the temperatures of 18° F and 122° F.
! In extremely cold temperatures the batteries may freeze. The specific temperature at which they freeze depends on a
number of factors, such as battery charge, usage, and composition of the batteries (e.g.,AGM or Gel-Cell).
! Temperatures above 122° F may cause your power chair to operate at a reduced speed. This reduced speed is a
safety feature built into the controller that helps prevent damage to the motor and other electrical components.
General Guidelines
! Avoid knocking or bumping the controller, especially the joystick.
! Avoid prolonged exposure of your power chair to extreme conditions, such as heat, cold, or moisture.
! Keep the controller clean.
! Check all connectors to ensure that they are all tight and secured properly.
! Make sure the pneumatic tires are inflated to 35 psi (2.4 bar) if equipped with pneumatic tires..
WARNING! Make sure your tires are inflated to 35 psi (2.4 bar). Do not underinflate or overinflate
your tires. Low pressure may result in loss of control, and overinflated tires may burst. Overinflating
tires can cause them to explode.
WARNING! Do not use a high pressure hose to inflate your tires.
! Use a rubber conditioner on the tire sidewalls to help preserve them.
WARNING! Never use a rubber conditioner on the tread area of the tires; doing so may make the
tires slippery and cause your power chair to skid.
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I X . C A R E A N D M A I N T E N A N C E
! The body shroud has been sprayed with a clear sealant coating. You can apply a light coat of car wax to help it retain
its high-gloss appearance.
! Check all electrical connections. Make sure they are tight and are not corroded. Batteries must sit flat within the battery
boxes and battery well frame with the battery terminals facing inward toward each other. Refer to the battery wiring
label for the correct wiring layout.
WARNING! Even though the power chair has passed the necessary testing requirements for ingress
of liquids, you should keep electrical connections away from sources of dampness, including
direct exposure to water or bodily fluids and incontinence. Check electrical components frequently
for signs of corrosion and replace as necessary.
! All wheel bearings are prelubricated and sealed. They require no subsequent lubrication.
Daily Checks
! With the controller turned off, check the joystick. Make sure it is not bent or damaged and that it returns to the neutral
position when you release it. Check the rubber boot around the base of the joystick for damage.Visually inspect the boot.
Do not handle or try to repair it. See your authorized Pride Provider if there is a problem.
! Visually inspect the controller communications cable. Make sure that it is not frayed, cut, or has any wires exposed.
See your authorized Pride Provider if there is a problem.
! Check for flat spots on solid tires. Flat spots could adversely affect stability.
Weekly Checks
! Disconnect and inspect the controller cable and the charger harness from the power base. Look for corrosion. Contact
your authorized Pride Provider if necessary.
! Ensure that all parts of the controller system are securely fastened to your power chair. Do not overtighten any screws.
! Check for proper tire inflation. There should be 35 psi (2.4 bar) in each tire. If a tire does not hold air, see your
authorized Pride Provider for replacement of the tube.
! Check the brakes.This test should be carried out on a level surface with at least 3 feet of clearance around your power chair.
To check the brakes:
1. Turn on the controller and turn down the speed level of your power chair.
2. After one second, check the battery condition meter. Make sure that it remains on.
3. Slowly push the joystick forward until you hear the electric brakes click. Immediately release the joystick.You must be
able to hear each electrical brake operating within a few seconds of joystick movement. Repeat this test three times,
pushing the joystick backward, then left, and then right.
Monthly Checks
! Check that the anti-tip wheels do not rub the ground when you operate the power chair.Adjust them as necessary.
! Check for extreme wear on the anti-tip wheels. Replace them as necessary.
! Check for drive tire wear. See your authorized Pride Provider for repair.
! Check the caster wheels for wear. Replace them as necessary.
! Check the caster forks for damage or fluttering which indicates that they may need to be adjusted or have the bearings
replaced. See your authorized Pride Provider for repair.
! Keep your power chair clean and free of foreign material, such as mud, dirt, hair, food, drink, etc.
Yearly Checks
Take your power chair to your authorized Pride Provider for yearly maintenance, especially if you use your power chair on
a daily basis. This helps ensure that your power chair is functioning properly and helps prevent future complications.
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I X . C A R E A N D M A I N T E N A N C E
Storage
Your power chair should be stored in a dry place, free from temperature extremes. When storing, disconnect the batteries
from the power chair. See VI. “Batteries and Charging.”
WARNING! If you fail to store the unit properly, the frame can rust and the electronics can be
damaged.
Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures, or stored without
a full charge may be permanently damaged, causing unreliable performance and limited service life. It is recommended that
you charge the batteries periodically throughout periods of prolonged storage to ensure proper performance.
You may wish to place several boards under the frame of your power chair to raise it off of the ground during periods of
prolonged storage. This takes the weight off the tires and reduces the possibility of flat spots developing on the areas of the
tires contacting the ground.
Disposal of Your Power Chair
Your power chair must be disposed of according to applicable local and national statutory regulations. Contact your local
waste disposal agency or authorized Pride Provider for information on proper disposal of power chair packaging, metal
frame components, plastic components, electronics, and batteries.
Cleaning and Disinfection
! Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your power chair. Avoid using
products that may scratch the surface of your power chair.
! If necessary, clean your product with an approved disinfectant. Make sure the disinfectant is safe for use on your
product before application.
WARNING! Follow all safety instructions for the proper use of the disinfectant and/or cleaning
agent before applying it to your product. Failure to comply may result in skin irritation or premature
deterioration of upholstery and/or power chair finishes.
WARNING! Never hose off your power chair or place it in direct contact with water. Your power
chair has a painted, ABS plastic body shroud that allows it to be easily wiped clean with a damp
cloth.
WARNING! Never use any chemicals to clean a vinyl seat, as they may cause the seat to become
slippery or dry out and crack. Use soapy water and dry the seat thoroughly.
Wheel Replacement
If you have pneumatic tires and you have a flat tire, replace the tube. If your chair is equipped with a solid tire insert, then
you must replace the whole wheel assembly. Replacement tires, tubes, and wheel assemblies are readily available through
your authorized Pride Provider.
WARNING! The wheels on your power chair should only be serviced or replaced by an authorized
Pride Provider or a qualified technician.
WARNING! Be sure that the controller’s power is turned off and the power chair is not in freewheel
mode before performing this procedure.
WARNING! When changing a tire, remove only the center lug nut and washer, then remove the
wheel. If any further disassembly is required, deflate the tire completely or it may explode.
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I X . C A R E A N D M A I N T E N A N C E
WHEEL HUB
TIRE
AXLE KEY
TUBE
AXLE SLOT
FRONT
REAR RIM
HALF
RIM HALF
DRIVEWHEEL
WASHER
NUTS
DRIVE WHEEL NUT
WASHERS
Figure 33. DriveWheel Disassembled
Figure 32. DriveWheel
Follow these easy steps for a quick and safe repair for both pneumatic and solid tires:
1. Turn off the power to the controller.
2. Set the power chair up on blocks.
3. If you are changing a pneumatic tire, completely deflate it before removing the wheel.
4. Remove the drive wheel nut and washer from the axle. See figure 32.
5. Pull the wheel off the axle.
6. Remove the nuts and washers from the wheel hub and separate the front and rear rim. See figure 33.
7. Remove the old tube from the pneumatic tire and replace it with a new tube or replace the entire assembly if it is a solid
tire.
8. Reassemble the rims and reinstall the nuts and washers to the wheel hub.
9. Slide the wheel back onto the axle. Make sure the key is in the axle slot.
10. Reinstall the drive wheel nut and washer onto the axle and tighten.
11. Inflate the pneumatic tire to 35 psi (2.4 bar).
12. Remove the power chair from the blocks.
Battery Replacement
A battery wiring diagram is printed on a decal located on the battery well frame. Refer to the specifications table for correct
battery specifications.
WARNING! The batteries on your power chair should only be serviced or replaced by an authorized
Pride Provider or a qualified technician.
WARNING! Do not replace the battery when the seat is occupied.
WARNING! Battery posts, terminals, and related accessories contain lead and lead compounds.
Wear goggles and gloves when handling batteries and wash hands after handling.
WARNING! Power chair batteries are heavy. See specifications table. If you are unable to lift that
much weight, be sure to get help.
WARNING! Do not mix or match new and old batteries. If you encounter a situation where one
battery needs to be replaced, then replace both batteries. Refer to specification table in this
manual and the manual supplied with the battery charger for recommended type and capacities.
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I X . C A R E A N D M A I N T E N A N C E
To replace the batteries:
1. Turn off the power to the controller.
2. Make sure that the power chair is in drive mode. See III. “Your Power Chair.”
3. Unplug the controller connector from the power base.
4. Remove the seat.
5. Unplug the battery quick-connectors from the power base.
6. Remove the battery boxes from the battery well, and open the lids.
7. Remove the old batteries.
8. Disconnect the wiring harnesses from the batteries.
9. Connect the wiring harness to the new batteries.
WARNING! Make sure you tighten the fasteners so that the connections are secure.
10. Place the new batteries into the battery boxes and replace the lids.
11. Place the battery boxes into the battery well on the power base and refasten the straps.
12. Plug in the quick-connectors.
13. Reinstall the seat.
14. Plug the controller connector into the power base.
15. Charge the batteries.
When to See Your Authorized Pride Provider for Service
The following symptoms could indicate a serious problem with your power chair. If necessary, contact your authorized
Pride Provider.When calling, have the model number, serial number, nature of the problem, and the error code if available.
! Motor noise
! Frayed harnesses
! Cracked or broken connectors
! Uneven wear on any of the tires
! Jerky motion
! Pulling to one side
! Bent or broken wheel assemblies
! Does not power up
! Powers up, but does not move
Corrective Maintenance
If the battery condition meter does not light up when you turn on the power:
! Check the harness connections. Make sure they are tight.
! Check the circuit breaker. Reset it if necessary.
! Check the battery connections.
If the above conditions prove normal, you can load test the batteries with a battery load tester. These testers are available
at automotive parts stores. Disconnect both batteries before load testing and follow the directions that come with the load
tester. If either one of the batteries fails the load test, replace both of them. If your power chair still does not power up,
contact your authorized Pride Provider.
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X . W A R R A N T Y
FIVE-YEAR LIMITED WARRANTY
For five (5) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of
charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in
material and/or workmanship:
Structural frame components, including:
! Main Frame
! Seat Post
ONE-YEAR LIMITED WARRANTY
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of
charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in
material and/or workmanship:
Electronic components, including:
! ChargerAssembly
! Controller
Main frame assemblies, including:
! Anti-tip forks ! Caster forks
! Caster beam ! Metal seat framing
! Accessories
! Joystick
Other components, including:
! Brakes (electronic function ONLY) ! Motor/gearbox assembly ! Foot riggings
! Bearings and bushings
! Plastic components, except body
! Electrical Harness
! Foot rigging mounting brackets
SIX-MONTH LIMITED WARRANTY
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not
warranted by Pride.
RECONDITIONED UNITS WARRANTY
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
WARRANTY EXCLUSIONS
This warranty does not extend to those items which may require replacement due to normal wear and tear.
! ABS Plastic shrouds
! Motor brushes
! Upholstery and seating
! Brake Pads
! Tires and tubes
! Fuses
! Circumstances beyond the control of Pride
! Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN
ADVANCE, by Pride Mobility Products Corporation
! Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage caused by:
! Contamination
! Abuse, misuse, accident, or negligence
! Battery fluid spillage or leakage
! Commercial use, or use other than normal
! Improper operation, maintenance, or storage
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X . W A R R A N T Y
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in
cold conditions for an extended period of time, or worn out through heavy use is not covered.
SERVICE CHECKS AND WARRANTY SERVICE
Warranty service must be performed by an authorized Pride Provider. Do not return faulty parts to Pride without prior
written authorization.All transportation costs and shipping damage incurred while submitting parts for repair or replace-
ment are the responsibility of the purchaser.
Failure to follow the instructions, warnings, and notes in the owner’s manual and those located on your Pride product can
result in personal injury or product damage and will void Pride’s product warranty.
There is no other express warranty.
IMPLIED WARRANTIES
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from
the date of purchase and to the extent permitted by law.Any and all implied warranties are excluded. This is the exclusive
remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation
incidental or consequential damages. The above limitation or exclusion may not apply to you.
This warranty gives you specific rights, and you may also have other rights which vary from state to state.
Please fill out and return the product registration card to Pride. This will aid Pride in providing the best possible technical
and customer service.
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Quality Control - Jazzy 100
Inclusion of all Parts
Joystick Serial Number
Controller Serial Number
Left Motor Serial Number
Right Motor Serial Number
Fit and Finish
Performance
Pride keeps a more detailed report on file at the factory.
Date Inspected
Inspector
*I NFMANU3537*
Product Serial #
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