Jazzy Elite
Series
Including Models: Jazzy Elite HD and Jazzy Elite 14
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C O N T E N T S
I.
INTRODUCTION ............................................................................................................................... 4
II.
SAFETY ................................................................................................................................................. 6
III. YOUR POWER CHAIR .................................................................................................................... 8
IV. ASSEMBLY ........................................................................................................................................ 12
V.
COMFORT ADJUSTMENTS ....................................................................................................... 13
VI. BATTERIES AND CHARGING .................................................................................................. 19
VII. CARE AND MAINTENANCE ...................................................................................................... 23
LANGUAGE USAGE
This owner’s manual is intended for distribution in all English-speaking countries where Pride Power Chairs are
sold. We have chosen to compose this manual using language and spelling common to the USA. Since we recog-
nize that not all English-speaking countries use the same words or spellings, please refer to the following chart for
some common word variations that may be encountered throughout this manual.
USA
asphalt
color
Variation
tarmac
USA
backward(s)
cord
Variation
rearward(s)
lead
USA
center
Variation
centre
colour
curb
kerb
elevator
sidewalk
turn signal
caster
lift
meter
metre
provider
trunk
dealer; agent
boot
pavement
turn indicator
castor
tire
tyre
yard
grounds
handbag
wrench
spanner
anticlockwise
pocketbook
counterclockwise
Figure 1. Word Variations
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3
I . I N T R O D U C T I O N
SAFETY
WELCOME to Pride Mobility Products (Pride). The power chair you have purchased combines state-of-the-art
components with safety, comfort, and styling in mind. We are confident that these design features will provide
you with the conveniences you expect during your daily activities. Once you understand how to safely operate
and care for your power chair, it should give you years of trouble-free operation and service.
Read and follow all instructions, warnings, and notes in this manual before attempting to operate your power chair
for the first time. You must also read all instructions, warnings, and notes contained in any supplemental instruc-
tional booklets for the controller, front riggings, and/or seating system that accompanied your power chair before
initial operation. Your safety depends upon you, as well as your provider, caretaker, or healthcare professional,
in using good judgement.
If there is any information in this manual which you do not understand, or if you require additional assistance for
setup or operation, please contact your authorized Pride Provider. Failure to follow the instructions in this
manual and those located on your power chair can lead to personal injury and/or damage to the power
chair, and may void the warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or
remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail, refuse, or
neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this
product.
SHIPPING AND DELIVERY
Before using your power chair, make sure your delivery is complete as some components may be individually
packaged. If you do not receive a complete delivery, please contact your authorized Pride Provider immediately.
Where damage has occurred during transport, either to the packaging or content, please contact the delivery com-
pany responsible.
4
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Jazzy Elite Series
I . I N T R O D U C T I O N
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear about
the safety and reliability of your new power chair, and about the service you received from your authorized Pride
Provider.
Please notify us of any change of address, so we can keep you apprised of important information about safety,
new products, and new options that can increase your ability to use and enjoy your power chair. Please feel free
to contact us at the address below:
USA:
Canada:
Pride Mobility Products Company
380 Vansickle Road
St. Catharines, Ontario L2R 6P7
1-888-570-1113
Pride Mobility Products Corporation
Attn.: Customer Care Department
182 Susquehanna Avenue
Exeter, PA 18643-2694
1-800-424-8205
United Kingdom:
Australia:
Pride Mobility Products Ltd.
32 Wedgwood Road
Bicester, Oxfordshire OX26 4UL
UK
Pride Mobility Products Australia Pty. Ltd.
20-24 Apollo Drive
Hallam, Victoria 3803
Australia
NOTE: If you ever lose or misplace your copy of this manual, contact us and we will be glad to send you a new
one immediately.
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5
I I . S A F E T Y
PRODUCT SAFETY SYMBOLS
The symbols below are used on the power chair to identify warnings, mandatory actions, and prohibited actions.
It is very important for you to read and understand them completely.
Read and follow the information in the owner’s manual.
Locked and in drive mode.
Place unit on level ground and stand to one side when changing from drive mode to
freewheel mode or freewheel mode to drive mode.
Unlocked and in freewheel mode.
Manufactured in
Class II Equipment.
Power chair not rated for occupied transit.
Power chair information label
6
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I I . S A F E T Y
GENERAL GUIDELINES
MANDATORY! Do not operate your new power chair for the first time without completely reading
and understanding this owner’s manual.
Your power chair is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an
extensive variety of products to best fit the individual needs of the power chair user. Please be aware that the final
selection and purchasing decision regarding the type of power chair to be used is the responsibility of the power
chair user, who is capable of making such a decision, and his/her healthcare professional (i.e., medical doctor,
physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the
power chair to the user and has assisted the prescribing healthcare professional and/or the authorized Pride Pro-
vider in the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the power chair user will need to practice
operating the power chair in the presence of a trained attendant. A trained attendant can be defined as a family
member or care professional specially trained in assisting a power chair user in various daily living activities.
As you begin using your power chair during daily activities, you will probably encounter situations in which you
will need some practice. Simply take your time and you will soon be in full and confident control as you maneuver
through doorways, on and off of elevators, up and down ramps, and over moderate terrain.
Below are some precautions, tips, and other safety considerations that will help you become accustomed to oper-
ating your power chair safely.
Pre-Ride Safety Check
Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety check
before each use to make sure your power chair operates smoothly and safely.
Perform the following inspections prior to using your power chair:
„ Check for proper tire inflation. Maintain but do not exceed the psi/bar/kPa air pressure rating indicated on each
tire if equipped with pneumatic tires.
„ Check all electrical connections. Make sure they are tight and not corroded.
„ Check all controller connections to the power base. Make sure they are secured properly.
„ Check the brakes. See VII. “Care and Maintenance.”
„ Check battery charge. See VI. “Batteries and Charging.”
„ Ensure the manual freewheel levers are in drive mode before sitting on the power chair.
NOTE: If you discover a problem, contact your authorized Pride Provider for assistance.
Jazzy Elite Series
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7
I I I . Y O U R P O W E R C H A I R
THE JAZZY ELITE SERIES POWER CHAIR
The Jazzy Elite Series Power Chair has two main assemblies: the seat assembly and the power base assembly. See
figure 1. Typically, the seat assembly includes the armrests, seatback, and seat base. The power base assembly
includes two motor/brake assemblies, two drive wheels, two rear caster wheels, two front anti-tip wheels, two
batteries, and wiring harnesses.
SEATBACK
ARMRESTS
SEAT
ASSEMBLY
SEAT BASE
CONTROLLER
MAIN SHROUD
POWER BASE
ASSEMBLY
CASTER WHEEL
FRONT RIGGING
(FOOT PLATFORM SHOWN)
DRIVE WHEEL
ANTI-TIP WHEELS
Figure 1. The Jazzy Elite Series Power Chair
8
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Jazzy Elite Series
I I I . Y O U R P O W E R C H A I R
TRAPEZE BARS
CONTROLLER HARNESS
REAR COVER
MAIN SHROUD
MANUAL
FREEWHEEL
LEVERS
FRONT COVER
MAIN CIRCUIT BREAKER
LOCATION (CIRCUIT
BREAKER SHOWN IN
FIGURE 3)
Figure 2. The Jazzy Elite Series Power Base
Jazzy Elite Series
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9
I I I . Y O U R P O W E R C H A I R
Electrical Components
The electrical components are located either on or inside the power base. The main circuit breaker is located on
the right side of the power base. The power module is located under the front cover. See figure 3.
Main Circuit Breaker: The main circuit breaker is a safety feature built into your power chair. When the batteries
and the motors are heavily strained (e.g., from excessive loads), the main circuit breaker trips to prevent damage
to the motors and the electronics. If the circuit trips, allow your power chair to “rest” for approximately one
minute. Next, push in the circuit breaker button, turn on the controller, and continue normal operation. If the main
circuit breaker continues to trip repeatedly, contact your authorized Pride Provider. See figure 3.
Power Module: Provides connection between the controller and the motors and batteries.
POWER MODULE
MOTOR CONNECTORS
CONTROLLER HARNESS
BATTERY CONNECTORS
BATTERY CONNECTORS
MAIN CIRCUIT BREAKER
Figure 3. Jazzy Elite Series Electrical Components
10
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Jazzy Elite Series
I I I . Y O U R P O W E R C H A I R
Manual Freewheel Levers
Your power chair has a manual freewheel lever on each motor. Manual freewheel levers enable you to disengage
the drive motors from the gearboxes and maneuver the chair manually.
WARNING! Do not use the power chair while the drive motors are disengaged! Do not
disengage the drive motors when the power chair is on an incline or decline, as the
unit could roll on its own. Only engage the freewheel mode when on a level surface.
WARNING! It is important to remember that when your power chair is in freewheel
mode, the braking system is disengaged.
To engage or disengage the drive motors:
1. Locate the lever on the top of the power base.
2. Rotate both levers inward toward the seat to engage the drive motors (drive mode). See figure 4.
3. Rotate both levers outward away from the seat to disengage the drive motors (freewheel mode). See figure 5.
If a lever is difficult to move in either direction, slightly rock the power chair back and forth. The lever should
then move to the desired position.
WARNING! Do not use the freewheel lever handles as tie-down points to secure this product.
Figure 4. Drive Mode (Drive Engaged)
Figure 5. Freewheel Mode (Drive Disengaged)
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11
I V . A S S E M B L Y
NOTE: Any nylon insert lock nut removed during the disassembly or adjustment of the power chair must be
replaced with a new nylon insert lock nut. Nylon insert lock nuts should not be reused as it may cause damage
to the nylon insert, resulting in a less secure fit. Replacement nylon insert lock nuts are available at local
hardware stores or by contacting your authorized Pride Provider.
Seat Installation
It may be necessary to install the seat either prior
to initial operation or after transporting your
power chair. Contour seats are attached to the
power base with the Universal Mounting System
(UMS). The UMS consists of universal parts that
may be attached to the seat, regardless of seat
width or seat depth. The two main components are
aluminum extrusions mounted to the seat base.
These extrusions attach to a pair of trapeze bars
that are mounted to the power base. See figure 6.
SEAT
CONTROLLER
SEAT LATCH SAFETY
REAR
EXTRUSION
NOTE: If your power chair is equipped with a
Synergy Seat, refer to the information provided
in separate manuals.
FRONT EXTRUSION
TRAPEZE BARS
WARNING! Do not pick up the seat
frame by the armrests. They are
free to pivot, and you may lose
control of the seat if they do so.
To install the seat:
1. Tilt the seat back and slide the rear extrusion
onto the rear trapeze bar. See figure 6.
2. Lower the front extrusion onto the front tra-
peze bar until the seat locks into place.
3. Flip the seat latch safety down.
POWER BASE
WARNING! Make sure the seat
latch safety is flipped down before
using your power chair.
Figure 6. Seat and Controller Assembly
4. Install the controller and route the harness to
the back of the seat. See figures 7.
WIRE TIES
MANDATORY! Prevent controller
harness damage! Avoid routing
the controller harness on the
outside of the armrest pad. Route
the harness under the armrest or
toward the inside of the armrest
pad. Use correct tie-down points
for controller harness to prevent
the harness from getting caught in
the drive tires, pinched in the seat
frame, or damaged when passing
through doorways.
WIRE TIES
Figure 7. Controller Harness Routing
5. Plug the controller connector into the front of
the power base. See figure 3.
6. Secure the controller harness to the armrest
receiver with wire ties. See figure 7.
12
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Jazzy Elite Series
V . C O M F O R T A D J U S T M E N T S
COMFORT ADJUSTMENTS
After becoming familiar with your power chair’s operation, you may find the need to make some adjustments to
increase your comfort, such as seat height, armrest angle, foot platform angle, depth, and height, and controller
position. Refer to the following information before making comfort adjustments.
WARNING! The center of gravity of your power chair was factory set to a position that meets the
needs of the demographic majority of users. Your authorized Pride Provider has evaluated your
power chair and made any necessary adjustments to suit your specific requirements. Do not
change your seating configuration without first contacting Pride Mobility Products or your
authorized Pride Provider.
WARNING! Some power chair components are heavy. You may need assistance to lift or carry
them. Please refer to the product specifications for specific component weights before you
disassemble the power chair.
WARNING! Remove the occupant from the power chair before making any adjustments.
You may need the following to make comfort
adjustments:
„ metric/standard socket set and ratchet
„ adjustable wrench
SEAT
„ metric/standard hex key set
„ thread lock
Seat Height Adjustment
You can change the seat height to one of three posi-
tions in 1-in. (2.54-cm) increments. If you raise or
lower only one trapeze bar (front or rear), you can
also change the seat base angle (dump).
CONTROLLER
CONNECTOR
HARDWARE
To change the seat height:
1. Turn off the power to the controller.
2. Make sure the power chair is in drive mode.
3. Unplug the controller connector(s) from the
power base. See figure 3.
4. Flip up the seat latch safety. See figure 6.
5. Squeeze the seat latch and release the seat from
the front trapeze bar.
6. Slide the seat forward and remove it from the power
base.
SEAT
INTERFACE
WELDMENT
7. Remove the hardware that attaches the trapeze
bars to the seat interface weldments. See figures
6 and 8.
8. Move the trapeze bars up or down to the desired
height.
NOTE: Change the seat dump by raising or lower-
ing only one trapeze bar (front or rear).
Figure 8. Seat Height Adjustment
9. Reinstall the hardware.
10. Reinstall the seat.
11. Reconnect the controller to the power base.
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13
V . C O M F O R T A D J U S T M E N T S
Seat Position
You can move the seat forward or rearward by changing the extru-
sion mounting position.
To change the position:
1. Turn off the power to the controller.
2. Make sure the power chair is in drive mode.
3. Unplug the controller connector(s) from the power base.
4. Remove the seat from the power base.
5. Remove both extrusions from the bottom of the seat.
6. Reposition the extrusions on a different set of mounting holes.
You must move both extrusions the same number of holes either
forward or backwards. See figure 9.
WARNING! Changing the position of the seat can
cause instability. Do not change your seating
configuration without first contacting Pride
Mobility Products or your authorized Pride Provider.
WARNING!
Failure
to
properly
adjust
the
programming or center of gravity of the power chair
to meet the individual needs of the client can result
in personal injury and/or equipment damage.
SEAT MOUNTING HOLES
WARNING! The center of
gravity of your power chair
was factory set to
a
7. Fasten the extrusions back onto the bottom of the seat.
8. Reinstall the seat.
9. Reconnect the controller to the power base.
position that meets the
needs of the demographic
majority of users. Your
authorized Pride Provider
has evaluated your power
chair
and
made
any
270-400 lbs.
(122-181 kg)
401-450 lbs.
(182-204 kg)
necessary adjustments to
Seat Depth
suit
your
specific
requirements.
Adjusting
the seat position can
cause instability. Do not
18 in. deep
20 in. deep
22 in. deep
24 in. deep
Allowed
Allowed
Allowed
Allowed
Not Allowed
Allowed
change
your
seating
configuration without first
contacting Pride Mobility
Products
or
your
Allowed
authorized Pride Provider.
Allowed
Figure 9. Seat Position Adjustment
NOTE: Pride Mobility Products offers a wide variety of seating
options available on power chairs in the Heavy Duty category,
which covers a wide range of user weights from 270-450 lbs. (122-
204 kg). RESNA testing to determine seat stability for the range of
seat depths across the user weight range in the Heavy Duty
category has been performed. Refer to the chart above for Pride’s
recommendations for allowable seat depths by user weight range.
WARNING! Maximum weight capacity is reduced to
400 lbs. (181 kg) on 18-in. deep seat depth
configurations.
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V . C O M F O R T A D J U S T M E N T S
Manual Recline Seatback Adjustment
If your power chair is equipped with a manual recline
seatback, you can adjust the seatback angle using either
hardware or the seatback release lever. See figure 10.
ARMREST
ANGLE
ADJUSTMENT
SCREW
JAM NUT
To adjust the recline angle using the hardware:
1. Remove the seatback angle adjustment screw from
each seat hinge.
2. Reposition the seatback to the desired angle.
3. Reinstall the seatback angle adjustment screw into
each seat hinge.
ARMREST
HEIGHT
To adjust the recline angle using the seatback
release lever:
ADJUSTMENT
SETSCREW
1. Pull up on the seatback release lever.
2. Lean forward or backward to the desired position.
3. Release the lever.
ARMREST WIDTH
ADJUSTMENT
SETSCREW
SEATBACK
RELEASE
LEVER
Armrest Width Adjustment
You can change each armrest’s width independently of
the other.
ARMREST ANGLE
ADJUSTMENT
SCREW
NOTE: Changing the armrest width may increase the
overall width of your power chair.
To change the armrest width:
1. Locate the armrest width adjustment setscrew on each
side of the armrest receiver bracket. See figure 10.
ARMREST HEIGHT
ADJUSTMENT
SETSCREW
2. Loosen the the armrest width adjustment setscrew
.
3. Slide the armrests in or out to the desired width.
4. Tighten the armrest width adjustment setscrew
.
SEATBACK ANGLE
ADJUSTMENT
SCREW
Armrest Angle Adjustment
To change the armrest angle:
1. Lift the armrest straight up so that it is perpendicu-
lar to the floor.
ARMREST WIDTH
ADJUSTMENT
SETSCREW
2. Loosen the jam nut, if equipped.
3. Turn the adjustment screw to raise or lower the
front of the armrest.
Figure 10. Armrest and Seatback Adjustments
4. Tighten the jam nut, if equipped, to lock the adjust-
ment screw into place.
Armrest Height Adjustment
To change the armrest height:
1. Loosen the setscrew on the armrest. See figure 10.
2. Raise or lower the armrest to the desired height.
3. Tighten the setscrew to secure the armrest.
NOTE: Ensure all hardware is securely fastened
after making any adjustments.
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V . C O M F O R T A D J U S T M E N T S
Controller Position
You can move the controller in toward or out away
from the armrest, or change the position of the control-
ler for either left-hand or right-hand use.
CONTROLLER
BRACKET
WARNING! Do not place the controller
harness so that it can be pinched in
the seat frame or the power base
frame.
SETSCREW
To extend the controller:
1. Flip up the armrest so it is perpendicular to the
floor.
2. Loosen the setscrew on the controller bracket, if
equipped. See figure 11.
3. Slide the controller into or out of the armrest to the
desired position.
4. Tighten the setscrew to secure the controller.
To change the controller position:
1. Turn off the power to the controller.
2. Unplug the controller harness from the power base.
3. Cut the wire tie(s) that secure the controller harness
to the armrest and seat.
Figure 11. Underside of Armrest
4. Flip up the armrest so it is perpendicular to the
floor.
5. Loosen the setscrew on the controller bracket.
6. Slide the controller out of the armrest.
7. Loosen the setscrew in the other armrest.
8. Place the controller in the other armrest.
9. Tighten the setscrew to secure the controller.
10. Route the controller harness along the seat frame
and secure with wire ties. See figure 7.
11. Plug the controller connector into the power base.
See figure 2.
Foot Platform Position
You can adjust the angle of the foot platform.
HEIGHT
ADJUSTMENT
HARDWARE
To adjust the foot platform angle:
1. Flip up the foot platform and locate the angle
adjustment screw. See figure 12.
2. Turn the angle adjustment screw to raise or lower
the front of the foot platform.
DEPTH
ADJUSTMENT ADJUSTMENT
HARDWARE SCREW
ANGLE
Figure 12. Foot Platform Adjustment
You may be able to adjust the height and depth of the
foot platform. See figure 12.
To adjust the foot platform height:
1. Remove the height adjustment hardware.
2. Move the foot platform to the desired height.
3. Reinstall the height adjustment hardware.
16
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V . C O M F O R T A D J U S T M E N T S
To adjust the foot platform deptht:
1. Remove the depth adjustment hardware.
2. Move the foot platform to the desired depth.
3. Reinstall the depth adjustment hardware.
SFR RELEASE
LEVER
Swing-away Footrests
FOOTREST
EXTENSION
Swing-away Footrests (SFRs) enable you to rotate the
footrests to the side before you transfer onto or off of
your power chair. See figure 13.
ADJUSTMENT
SCREWS
To rotate the SFRs:
1. Push in the release lever.
2. Rotate the SFRs.
Figure 13. Swing-away Footrests
To adjust the SFR length:
1. Remove the adjustment screws from the footrest
extension.
2. Slide the footrest up or down to the desired length.
3. Reinstall the two adjustment screws.
RELEASE
LEVER A
Elevating Leg Rests
Elevating Leg Rests (ELRs) offer an infinite range of
adjustment for the leg angle and a footrest adjustment
range of 12-19 in. (30.48-48.26 cm). See figure 14.
To rotate the ELRs:
1. Push in release lever A.
2. Rotate the ELRs.
RELEASE
LEVER B
To adjust the ELR angle:
1. Push down release lever B.
2. Move the leg rest to the desired angle.
To adjust the ELR length:
1. Remove the two adjustment screws from the rear of
each leg rest extension.
LEG REST
2. Slide the leg rest up or down to the desired length.
3. Reinstall the two adjustment screws.
EXTENSION
ADJUSTMENT
SCREWS
Figure 14. Elevating Leg Rests
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V . C O M F O R T A D J U S T M E N T S
Positioning Belt
Your power chair may be equipped with a positioning belt
that can be adjusted for operator comfort. See figure 15.
The positioning belt is designed to support the operator so
that he/she does not slide down or forward in the seat. The
positioning belt is not designed for use as a restraining
device.
WARNING! The positioning belt should be
secured at all times. Never allow the
positioning belt to hang or drag on the floor
as it may become entangled.
To install the positioning belt:
1. Remove the rearmost screw that holds the seat hinge to
the seat base on both the left and right seat hinges.
2. Insert the screw through the supplied washer, through
the positioning belt and into the seat base for each side
of the power chair seat.
Figure 15. Positioning Belt Adjustment
3. Tighten both screws.
To adjust the positioning belt for operator comfort:
1. Once seated, insert the metal tab on one side of the belt
into the plastic housing on the opposite side until you
hear a click. See figure 15.
2. Pull the excess strap attached to the metal tab until it is
secure, but not so tight as to cause discomfort.
To release the positioning belt:
1. Press the push button mechanism on the plastic hous-
ing.
MANDATORY! Make sure the positioning
belt is properly secured to the power chair
and is adjusted for operator comfort before
each use.
MANDATORY! Inspect the positioning belt
for loose parts or damage, including tears,
worn spots, bent hardware, damaged latch
mechanism, dirt or debris, before each use
of the power chair. If you discover a
problem, contact your authorized Pride
Provider for maintenance and repair.
18
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Jazzy Elite Series
V I . B A T T E R I E S A N D C H A R G I N G
BATTERIES AND CHARGING
Your power chair uses two long-lasting, 12-volt, deep-cycle batteries. These batteries are sealed and maintenance
free. Since they are sealed, there is no need to check the electrolyte (fluid) level. Deep-cycle batteries are designed
to handle a longer and deeper discharge. Though they are similar in appearance to automotive batteries, they are
not interchangeable. Automotive batteries are not designed to handle a long, deep discharge, and also are unsafe
for use in power chairs.
MANDATORY! Battery posts, terminals, and related accessories contain lead and
lead compounds. Wear goggles and gloves when handling batteries and wash hands
after handling.
PROHIBITED! Always use two batteries of the exact same type, chemistry, and amp-
hour (Ah) capacity. Refer to the specifications table in this manual and in the manual
supplied with the battery charger for recommended type and capacities.
WARNING! Contact your authorized Pride Provider if you have any questions
regarding the batteries in your power chair.
Charging the Batteries
The battery charger is essential in providing long life for your power chair batteries. It is designed to optimize
your power chair’s performance by charging the batteries safely, quickly, and easily.
PROHIBITED! Removal of grounding prong can create electrical hazard. If
necessary, properly install an approved 3-pronged adapter to an electrical outlet
having 2-pronged plug access.
PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the
charger directly into a properly wired standard electrical outlet.
PROHIBITED! Do not allow unsupervised children to play near the power chair while
the batteries are charging. Pride recommends that you do not charge the batteries
while the power chair is occupied.
MANDATORY! Read the battery charging instructions in this manual and in the
manual supplied with the battery charger before charging the batteries.
WARNING! Explosive gases may be generated while charging the batteries. Keep the
power chair and battery charger away from sources of ignition such as flames or
sparks and provide adequate ventilation when charging the batteries.
WARNING! You must recharge your power chair’s batteries with the supplied off-
board battery charger. Do not use an automotive-type battery charger.
WARNING! Inspect the battery charger, wiring, and connectors for damage before
each use. Contact your authorized Pride Provider if damage is found.
WARNING! Do not attempt to open the battery charger case. If the battery charger
does not appear to be working correctly, contact your authorized Pride Provider.
WARNING! Be aware that the battery charger case may become hot during charging.
Avoid skin contact and do not place on surfaces that may be affected by heat.
WARNING! If the battery charger is equipped with cooling slots, then do not attempt
to insert objects through these slots.
WARNING! If your battery charger has not been tested and approved for outdoor use,
then do not expose it to adverse or extreme weather conditions. If the battery
charger is exposed to adverse or extreme weather conditions, then it must be
allowed to adjust to the difference in environmental conditions before use indoors.
Refer to the manual supplied with the battery charger for more information.
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V I . B A T T E R I E S A N D C H A R G I N G
To charge the batteries using the off-board charger:
1. Position the front of your power chair next to a
standard electrical outlet. See figure 16.
2. Be certain the controller power is turned off and the
XLR
freewheel levers are in the engaged position. See
III. “Your Power Chair.”
3. Plug the off-board charger into the off-board char-
ger/programming socket on the controller. See fig-
ure 16.
4. Plug the off-board charger into the electrical outlet.
WARNING! The LED lights on the
charger indicate different charger
conditions at various times: charger
power on, charging in progress, and
charging complete. If the LED does not
indicate that charging is complete
within 24 hours, unplug the charger
from the outlet and contact your
authorized Pride Provider. Refer to the
manual supplied with the charger for a
complete
explanation
of
these
Figure 16. Battery Charging
indicators.
5. When the batteries are fully charged, unplug the
off-board charger from the electrical outlet and
then from the controller.
Battery Break-in
To break in new batteries for maximum efficiency:
1. Fully recharge any new battery prior to its initial use. This brings the battery up to about 90% of its peak
performance level.
2. Operate your power chair throughout the house and yard. Move slowly at first, and do not travel too far until
you become accustomed to the controls and break in the batteries.
3. Give the batteries another full charge of at least 8 to 14 hours and operate your power chair again. The batteries
will now perform at over 90% of their potential.
4. After four or five charging cycles, the batteries will top off at 100% charge and last for an extended period.
Frequently Asked Questions (FAQs)
How does the charger work?
The battery charger takes the standard electrical outlet voltage of 120 VAC (alternating current) and converts it
to 24 VDC (direct current). The power chair batteries use direct current to run your power chair. When the battery
voltage is low, the charger works harder to charge the battery. As the battery voltage approaches full charge, the
charger doesn’t work as hard to complete the charging cycle. When the battery is fully charged, the amperage from
the charger is nearly at zero. This is how the charger maintains a charge but does not overcharge the battery.
Can I use a different battery charger?
You should use the charger supplied with the power chair. It is the safest, most efficient tool to charge the batteries.
We do not recommend using other types of chargers (e.g., an automotive battery charger).
NOTE: Your power chair’s charger will not operate after the batteries have been discharged to nearly zero
voltage. If this happens, contact your authorized Pride Provider for assistance.
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Jazzy Elite Series
V I . B A T T E R I E S A N D C H A R G I N G
How often must I charge the batteries?
Many factors come into play when deciding how often to charge the batteries. You may use your power chair all
day on a daily basis or you may not use it for weeks at a time.
„ Daily Use
If you use your power chair on a daily basis, charge the batteries as soon as you are finished using your power
chair. Your power chair will be ready each morning to give you a full day’s service. It is recommended that
you charge the batteries at least 8 to 14 hours after daily use. Pride recommends that you charge the batteries
for an additional 4 hours after the battery charger indicates that charging is complete.
„ Infrequent Use
If you use your power chair infrequently (once a week or less), you should charge the batteries at least once
per week for at least 24 hours.
NOTE: Keep your batteries fully charged and avoid deeply discharging your batteries. Refer to the manual
supplied with the battery charger for charging instructions. Pride recommends charging your batteries for at
least 48 continuous hours once per month to improve battery performance and battery life.
How can I get maximum range or distance per charge?
Rarely do you have an ideal driving situation such as smooth, flat, hard terrain with no wind, hills, or curves. More
often you are presented with hills, sidewalk cracks, uneven and loosely packed surfaces, curves, and wind. All of
these factors will affect the distance or running time per battery charge. Below are a few suggestions for obtaining
the maximum range per charge:
„ Always charge the batteries fully prior to your trip.
„ Plan your trip in advance to avoid inclines if possible.
„ Limit baggage weight to essential items.
„ Try to maintain an even speed and avoid stop-and-go driving.
„ Pride recommends charging your batteries for at least 48 continuous hours once per month to improve battery
performance and battery life.
What type of batteries should I use?
We recommend deep-cycle batteries that are sealed and maintenance free. Both AGM and Gel-Cell are deep-cycle
batteries that are similar in performance.
WARNING! Corrosive chemicals contained in batteries. Use only AGM or Gel-Cell
batteries to reduce the risk of leakage or explosive conditions.
Why do my new batteries seem weak?
Deep-cycle batteries employ a much different chemical technology than that used in car batteries, nickel-cadmium
(nicads), or in other common battery types. Deep-cycle batteries are specifically designed to provide power, drain
down their charge, and then accept a relatively quick recharge. AGM and Gel-Cell batteries should be charged as
often as possible. They do not have a “memory” like nickel-cadmium batteries.
We work closely with our battery manufacturer to provide a battery that best suits your power chair’s specific
demands. Fresh batteries arrive regularly and are promptly shipped with a full charge. During shipping, the batter-
ies encounter temperature extremes that may influence initial performance. Heat robs the charge from the battery,
and cold slows the power available and extends the time needed to recharge the battery (just as with a car battery).
It might take a few days for the temperature of the battery to stabilize and adjust to its new ambient temperature.
More importantly, it will take a few “charging cycles” (a partial drain — then a full recharge) to establish the
critical chemical balance that is essential to the battery’s peak performance and long life. It will be well worth it
to take the time to break in your battery properly.
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V I . B A T T E R I E S A N D C H A R G I N G
How can I ensure maximum battery life?
A fully charged deep-cycle battery will provide reliable performance and extended battery life. Keep your power
chair’s batteries fully charged whenever possible. Batteries that are regularly and deeply discharged, infrequently
charged, or stored without a full charge may be permanently damaged, causing unreliable power chair operation
and limited battery life.
NOTE: The useful life of a battery is quite often a reflection of the care it receives.
How should I store my power chair and its batteries?
If you do not use your power chair regularly, we recommend maintaining battery vitality by charging the batteries
at least once per week.
If you do not plan on using your power chair for an extended period, fully charge the batteries prior to storage.
Disconnect the battery harnesses and store the power chair in a warm, dry environment. Avoid temperature
extremes, such as freezing and excessively hot conditions, and never attempt to charge a frozen battery. A cold or
frozen battery should be warmed for several days prior to recharging.
What about public transportation?
AGM and Gel-Cell batteries are designed for application in power chairs and other mobility vehicles. These
batteries are Federal Aviation Administration (FAA) approved, allowing safe transportation on aircraft, buses, and
trains, as there is no danger of spillage or leakage. We suggest you contact the carrier’s ticket counter in advance
to determine that carrier’s specific requirements.
What about shipping?
If you wish to use a freight company to ship your power chair to your final destination, repack your power chair
in the original shipping container and ship the batteries in separate boxes.
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Jazzy Elite Series
V I I . C A R E A N D M A I N T E N A N C E
CARE AND MAINTENANCE
Your Jazzy Elite Series is a sophisticated power chair. Like any motorized vehicle, it requires routine maintenance
checks. You can perform some of these checks, but others require assistance from an authorized service represen-
tative. Preventive maintenance is very important. If you follow the maintenance checks in this section as sched-
uled, you can help ensure that your power chair gives you years of trouble-free operation. If you have any doubt
as to your power chair’s care or operation, contact your authorized Pride Provider.
WARNING! Do not service the power chair when the seat is occupied.
Your power chair, like most electrical equipment, is susceptible to damage from the elements. Avoid damp areas
of any kind.
WARNING! Direct or prolonged exposure to water or dampness could cause the
power chair to malfunction electronically and mechanically. Water can cause
electrical components to corrode and the chair’s frame to rust. Power chairs should
be examined periodically for signs of corrosion caused by water exposure, bodily
fluids exposure, or incontinence. Damaged components should be replaced or
treated immediately.
Should your power chair come in contact with water:
1. Dry your power chair as thoroughly as possible with a towel.
2. Allow your power chair to sit in a warm, dry place for 12 hours to allow unseen water to evaporate.
3. Check the joystick operation and the brakes before using your power chair again.
4. If any inconsistencies are found, take your power chair to an authorized service center. Power chairs that are
frequently exposed to sources of water, such as incontinence, should be inspected often for corrosion and
electronic components may need to be replaced frequently.
Temperature
„ Some of the parts of your power chair are susceptible to extreme changes in temperature. Always keep your
power chair between the temperatures of 18°F (-8°C) and 122°F (50°C).
„ In extremely cold temperatures the batteries may freeze. The specific temperature at which they freeze
depends on a number of factors, such as battery charge, usage, and composition of the batteries (e.g., AGM or
Gel-Cell).
„ Temperatures above 122°F (50°C) may cause your power chair to operate at a reduced speed. This reduced
speed is a safety feature built into the controller that helps prevent damage to the motor and other electrical
components.
General Guidelines
„ Avoid knocking or bumping the controller, especially the joystick.
„ Avoid prolonged exposure of your power chair to extreme conditions, such as heat, cold, or moisture.
„ Keep the controller clean.
„ Check all connectors to ensure that they are all tight and secured properly.
„ Make sure pneumatic tires are inflated to the psi/bar/kPa air pressure rating indicated on the tire.
WARNING! Make sure your tires are inflated to the psi/bar/kPa air pressure rating indicated on
the tire for pneumatic tires. Do not underinflate or overinflate your tires. Low pressure may result
in loss of control, and overinflated tires may burst. Overinflating tires can cause them to explode.
WARNING! Do not use a high pressure hose to inflate your tires.
„ Use a rubber conditioner on the tire sidewalls to help preserve them.
WARNING! Never use a rubber conditioner on the tread area of the tires; doing so may make the
tires slippery and cause your power chair to skid.
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V I I . C A R E A N D M A I N T E N A N C E
„ All wheel bearings are prelubricated and sealed. They require no subsequent lubrication.
„ The body shroud has been sprayed with a clear sealant coating. You can apply a light coat of car wax to help
it retain its high-gloss appearance.
„ Check all electrical connections. Make sure they are tight and are not corroded. Batteries must sit flat within
the battery boxes and battery well frame with the battery terminals facing inward toward each other. Refer to
the battery wiring label for the correct wiring layout.
WARNING! Even though the power chair has passed the necessary testing
requirements for ingress of liquids, you should keep electrical connections away
from sources of dampness, including direct exposure to water or bodily fluids and
incontinence. Check electrical components frequently for signs of corrosion and
replace as necessary.
Daily Checks
„
With the controller turned off, check the joystick. Make sure it is not bent or damaged and that it returns to the
neutral position when you release it. Check the rubber boot around the base of the joystick for damage. Visually
inspect the boot. Do not handle or try to repair it. See your authorized Pride Provider if there is a problem.
„ Visually inspect the harness. Make sure that it is not frayed, cut, or has any wires exposed. See your authorized
Pride Provider if there is a problem.
„ Check for flat spots on solid tires. Flat spots could adversely affect stability.
„ Inspect the seating system, armrests, and front riggings for loose hardware, stress points, or damage. See your
authorized Pride Provider if there is a problem.
Weekly Checks
„
Inspect the controller and charger harnesses for corrosion. Contact your authorized Pride Provider if necessary.
„ Ensure that all parts of the controller system are securely fastened to your power chair. Do not overtighten any
screws.
„ Check for proper tire inflation. If a tire does not hold air, contact your authorized Pride Provider for replace-
ment of the tube.
„ Check the brakes. This test should be carried out on a level surface with at least 3 feet (1 meter) of clearance
around your power chair.
To check the brakes:
1. Turn on the controller and turn down the speed level of your power chair.
2. After one second, check the battery condition meter. Make sure that it remains on.
3. Slowly push the joystick forward until you hear the electric brakes click. Immediately release the joystick.
You must be able to hear each electrical brake operating within a few seconds of joystick movement. Repeat
this test three times, pushing the joystick backward, then left, and then right.
Monthly Checks
„ Check that the anti-tip wheels do not rub the ground when you operate the power chair.
„ Check for extreme wear on the anti-tip wheels. Replace them as necessary.
„ Check for drive tire wear. See your authorized Pride Provider for repair.
„ Check the caster wheels for wear. Replace them as necessary.
„ Check the caster forks for damage or fluttering which indicates that they may need to be adjusted or have the
bearings replaced. See your authorized Pride Provider for repair.
„ Check the entire power chair for loose hardware and changes in the function or performance of the power
chair. See your authorized Pride Provider for service or repair.
„ Keep your power chair clean and free of foreign material, such as mud, dirt, hair, food, drink, etc.
Yearly Checks
Take your power chair to your authorized Pride Provider for yearly maintenance, especially if you use your power chair
on a daily basis. This helps ensure that your power chair is functioning properly and helps prevent future complications.
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Jazzy Elite Series
V I I . C A R E A N D M A I N T E N A N C E
Storage
Your power chair should be stored in a dry place, free from temperature extremes. When storing, disconnect the
batteries from the power chair. See VI. “Batteries and Charging.”
WARNING! If you fail to store the unit properly, the frame can rust and the electronics can be
damaged.
Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures, or stored
without a full charge may be permanently damaged, causing unreliable performance and limited service life. It is
recommended that you charge the batteries periodically throughout periods of prolonged storage to ensure proper
performance.
You may wish to place several boards under the frame of your power chair to raise it off of the ground during
periods of prolonged storage. This takes the weight off the tires and reduces the possibility of flat spots developing
on the areas of the tires contacting the ground.
Disposal of Your Power Chair
Your power chair must be disposed of according to applicable local and national statutory regulations. Contact
your local waste disposal agency or authorized Pride Provider for information on proper disposal of power chair
packaging, metal frame components, plastic components, electronics, batteries, neoprene, silicone and polyure-
thane materials.
Cleaning and Disinfection
„ Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your power chair.
Avoid using products that may scratch the surface of your power chair.
„ If necessary, clean your product with an approved disinfectant. Make sure the disinfectant is safe for use on
your product before application.
WARNING! Follow all safety instructions for the proper use of the disinfectant and/or cleaning
agent before applying it to your product. Failure to comply may result in skin irritation or
premature deterioration of upholstery and/or power chair finishes.
WARNING! Never hose off your power chair or place it in direct contact with water. Your power
chair has a painted, ABS plastic body shroud that allows it to be easily wiped clean with a damp
cloth.
WARNING! Never use any chemicals to clean a vinyl seat, as they may cause the seat to become
slippery or dry out and crack. Use soapy water and dry the seat thoroughly.
Wheel Replacement
Your power chair is equipped with solid tires. If a tire becomes damaged, you must replace the whole wheel
assembly. Replacement wheel assemblies are readily available through your authorized Pride Provider.
WARNING! The wheels on your power chair should only be serviced or replaced by an authorized
Pride Provider or a qualified technician.
WARNING! Be sure that the power to the controller is turned off and the power chair is not in
freewheel mode before performing this procedure.
WARNING! When changing a tire, remove only the center lug nut and washer, then remove the
wheel. If any further disassembly is required, deflate the tire completely or it may explode.
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V I I . C A R E A N D M A I N T E N A N C E
Follow these easy steps for a quick and safe replace-
ment of solid tires:
AXLE KEY
1. Turn off the power to the controller.
2. Make sure that the power chair is in drive mode. See
figure 4.
DRIVE
WHEEL
3. Raise and support the power base so that the wheel is
at least 1 in. (2.54 cm) off of the ground.
4. Remove the drive wheel nut and washer from the axle.
See figure 17.
AXLE
SLOT
MOTOR
5. Remove the drive wheel from the axle. Make sure that
you keep the axle key.
6. Replace the entire assembly.
7. Slide the wheel back onto the axle. Make sure that the
axle key is in the axle slot.
DRIVE WHEEL WASHER
WARNING! Ensure that the axle key is
properly installed into the axle slot when
mounting the wheel. If not installed
DRIVE WHEEL NUT
securely,
the
braking
system
is
Figure 17. Jazzy Elite Series Drive Wheel Removal
disengaged which may cause personal
injury and/or product damage may result.
8. Reinstall the drive wheel nut and washer onto the axle and tighten. See figure 17.
WARNING! Make sure both the nut and the washer are reinstalled and tightened properly.
9. Remove the power chair from the base support.
NOTE: Any nylon insert lock nut removed during the disassembly or adjustment of the power chair must be
replaced with a new nylon insert lock nut. Nylon insert lock nuts should not be reused as it may cause damage
to the nylon insert, resulting in a less secure fit. Replacement nylon insert lock nuts are available at local
hardware stores or by contacting your authorized Pride Provider.
Battery Replacement
A battery wiring diagram is printed on a decal located on the power base. See VI. “Batteries and Charging” for
correct battery specifications.
MANDATORY! Battery posts, terminals, and related accessories contain lead and
lead compounds. Wear goggles and gloves when handling batteries and wash hands
after handling.
WARNING! The batteries in your power chair should only be serviced or replaced by
an authorized Pride Provider or a qualified technician.
WARNING! Do not replace batteries when seat is occupied.
WARNING! Power chair batteries are heavy. Refer to the product specifications. If
you are unable to lift that much weight, be sure to get help. Use proper lifting
techniques and avoid lifting beyond your capacity.
WARNING! Do not mix old and new batteries. Always replace both batteries at the
same time.
PROHIBITED! Keep tools and other metal objects away from the battery terminals.
Contact with tools can cause electrical shock.
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Jazzy Elite Series
V I I . C A R E A N D M A I N T E N A N C E
Battery Set Configuration:
+ = Positive (Red) Terminal Post
- = Negative (Black) Terminal Post
Connect Red wire to Red Positive (+) Terminal Post.
Connect Black wire to Black Negative (-) Terminal Post.
REAR SHROUD
THUMBSCREWS
REAR
BATTERY
FRONT
BATTERY
INCORRECT
CONNECTION
CORRECT
CONNECTION
Figure 18. Battery Installation
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V I I . C A R E A N D M A I N T E N A N C E
You may need the following to change your batteries:
„ metric/standard socket set and ratchet
„ adjustable wrench
To replace the batteries:
1. Place the power chair on a flat, level surface.
2. Turn off the power to the controller.
3. Make sure the power chair is in drive mode. See figure 4.
4. Disconnect the controller harness from the power base.
5. Loosen the thumbscrews from the rear of the power chair. See figure 18.
6. Remove the rear shroud.
7. Disconnect the battery cables from the terminals of each battery. See figure 18.
8. Remove both batteries from the power base.
9. Install new batteries into the power base. Make sure the terminals of each battery are facing the rear of the
power chair. See figure 18.
10. Connect the front battery cable to the front battery terminals according to the battery wiring diagram. Make
sure that the battery terminal hardware is facing the correct direction. See figure 18.
11. Connect the rear battery cable to the rear battery terminals according to the battery wiring diagram. Make sure
that the battery terminal hardware is facing the correct direction. See figure 18.
WARNING! Make sure you tighten the fasteners so that the connections are secure.
12. Tighten the thumbscrews to secure the rear shroud.
13. Reconnect the controller harness to the power base.
14. Charge the batteries. See VI. “Batteries and Charging.”
When to Contact Your Authorized Pride Provider for Service
The following symptoms could indicate a serious problem with your power chair. If necessary, contact your
authorized Pride Provider. When calling, have the model number, serial number, nature of the problem, and the
error code if available.
„ Motor noise
„ Frayed harnesses
„ Cracked or broken connectors
„ Uneven wear on any of the tires
„ Jerky motion
„ Pulling to one side
„ Bent or broken wheel assemblies
„ Does not power up
„ Powers up, but does not move
„ Loose seat or seating components
Corrective Maintenance
If the battery condition meter does not light up when you turn on the power:
„ Check the harness connections. Make sure they are tight.
„ Check the circuit breaker. Reset it if necessary.
„ Check the battery connections.
If the above conditions prove normal, you can load test the batteries with a battery load tester. These testers are
available at automotive parts stores. Disconnect both batteries before load testing and follow the directions that
come with the load tester. If either one of the batteries fails the load test, replace both of them. If your power chair
still does not power up, contact your authorized Pride Provider.
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Jazzy Elite Series
N O T E S
Jazzy Elite Series
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29
N O T E S
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Quality Control – Jazzy Elite Series
Inclusion of all Parts
Joystick Serial Number
Controller Serial Number
Left Motor Serial Number
Right Motor Serial Number
Fit and Finish
Performance
Pride keeps a more detailed report on file at the factory.
Date Inspected
Inspector
*I NFMANU4371*
Product Serial #
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