Pride Mobility Mobility Aid 1103 Ultra User Manual

JAZZY  
S E R I E S  
How a Power Chair should FEEL!  
Including Model: Jazzy 1103 Ultra  
1-800-800-8586 (US) 1-888-570-1113 (Canada)  
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C O N T E N T S  
I.  
INTRODUCTION....................................................................................................................................4  
II. SAFETY ....................................................................................................................................................6  
III. YOUR POWER CHAIR.......................................................................................................................18  
IV. ASSEMBLY............................................................................................................................................23  
V. COMFORT ADJUSTMENTS...........................................................................................................25  
VI. BATTERIES AND CHARGING .......................................................................................................35  
VII. CARE AND MAINTENANCE ...........................................................................................................39  
VIII.WARRANTY...........................................................................................................................................45  
Jazzy 1103 Ultra  
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3
I . I N T R O D U C T I O N  
SAFETY  
WELCOME to Pride Mobility Products Corporation (Pride). The power chair you have purchased combines state-of-  
the-art components with safety, comfort, and styling in mind. We are confident that these design features will provide you  
with the conveniences you expect during your daily activities. Once you understand how to safely operate and care for  
your power chair, it should give you years of trouble free operation and service.  
Read and follow all instructions, warnings, and notes in this manual before attempting to operate your power chair for the  
first time. In addition, your safety depends upon you, as well as your provider, caretaker, or healthcare professional in  
using good judgement.  
If there is any information in this manual which you do not understand, or if you require additional assistance for setup  
or operation, please contact your authorized Pride Provider. Failure to follow the instructions in this manual and  
those located on your power chair can lead to personal injury and/or damage to the power chair, including  
voiding the warranty.  
PURCHASER’S AGREEMENT  
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or remove or  
render inoperable or unsafe any guards, shields, or other safety features of this product; fail, refuse, or neglect to install any  
retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this product.  
SHIPPING AND DELIVERY  
Before using your power chair, make sure your delivery is complete as some components may be individually packaged.  
If you do not receive a complete delivery, please contact your authorized Pride Provider immediately. Where damage has  
occurred during transport, either to the packaging or content, please contact the delivery company responsible.  
INFORMATION EXCHANGE  
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear about the safety  
and reliability of your new power chair, and about the service you received from your authorized Pride Provider.  
Please notify us of any change of address, so we can keep you apprised of important information about safety, new  
products, and new options that can increase your ability to use and enjoy your power chair. Please feel free to contact us  
at the address below:  
USA:  
Canada:  
Pride Mobility Products Corporation  
Attn.: Customer Care Department  
182 SusquehannaAvenue  
Exeter, PA18643-2694  
800-424-8205  
Pride Mobility Products Company  
380 Vansickle Road Unit 350  
St. Catharines, Ontario L2R 6P7  
1-888-570-1113  
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact us and  
we will be glad to send you a new one immediately.  
4
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Jazzy 1103 Ultra  
I . I N T R O D U C T I O N  
PRIDE OWNERS CLUB  
As an owner of a Pride product, you are encouraged to enroll in the Pride Owners Club. Complete and return your  
From our home page, select “Owners Club” to enter a page dedicated to current and potential Pride product owners. You  
will gain access to interviews, stories, recreation ideas, daily living tips, product and funding information, and interactive  
message boards. These message boards invite you to communicate with other Pride customers as well as Pride represen-  
tatives who are available to assist you with any questions or concerns you may have.  
Jazzy 1103 Ultra  
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5
I I . S A F E T Y  
PRODUCT SAFETY SYMBOLS  
The symbols below are used on the power chair to identify warnings, mandatory actions, and prohibited actions. It is very  
important for you to read and understand them completely.  
Corrosive chemicals contained in battery. Use only AGM or Gel-Cell batteries to reduce  
the risk of leakage or explosive conditions.  
Do not lift the mobility vehicle while seated in it.  
Do not lift the mobility vehicle while seated in it.  
Explosive conditions exist!  
Do not place power chair in freewheel mode on a decline.  
Do not place power chair in freewheel mode on an incline.  
Pinch/Crush points created during assembly.  
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I I . S A F E T Y  
Read and follow the information in the owner’s manual.  
Maximum seating weight.  
Locked and in drive mode.  
Place unit on level ground and stand behind or to one side when changing from drive  
mode to freewheel mode or freewheel mode to drive mode.  
Unlocked and in freewheel mode.  
Use correct tie-down points for controller harness to prevent the harness from getting  
caught in the drive tires or pinched in the seat frame.  
Wear safety goggles.  
Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive conditions.  
Jazzy 1103 Ultra  
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I I . S A F E T Y  
Do not allow unsupervised children to play near the power chair while the batteries are  
charging.  
Keep your hands away from the tires when driving. Be aware that loose fitting clothing  
can become caught in drive tires.  
Avoid exposure to rain, snow, ice, salt, or standing water whenever possible. Maintain  
and store in a clean and dry condition.  
Do not use a cell phone, walkie/talkie, laptop, or other radio transmitter while operating.  
Do not connect an extension cord to the AC/DC converter or the battery charger.  
Removal of grounding prong can create electrical hazard. If necessary, properly install  
an approved 3-pronged adapter to an electrical outlet having 2-pronged plug access.  
Keep tools and other metal objects away from battery terminals.  
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I I . S A F E T Y  
Do not use batteries with different amp-hour (Ah) capacities. Do not mix old and new  
batteries. Always replace both batteries at the same time.  
Do not remove anti-tip wheels.  
Battery charger for indoor use only.  
Disposal and recycling - Contact your authorized Pride Provider for information on proper  
disposal and recycling of your Pride product and its packaging.  
Disposal and recycling - Contact your authorized Pride Provider for information on proper  
disposal and recycling of your Pride product and its packaging.  
This product has been tested and passed at an immunity level of 20 V/m.  
Contains Lead.  
Battery Set Configuration:  
+ = Positive (Red) Terminal Post  
- = Negative (Black) Terminal Post  
Connect Red wire to Red Positive (+) Terminal Post  
Connect Black wire to Black Negative (–) Terminal Post  
Jazzy 1103 Ultra  
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9
I I . S A F E T Y  
GENERAL GUIDELINES  
MANDATORY! Do not operate your new power chair for the first time without completely reading  
and understanding this owner’s manual.  
Your power chair is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an extensive  
variety of products to best fit the individual needs of the power chair user. Please be aware that the final selection and  
purchasing decision regarding the type of power chair to be used is the responsibility of the power chair user, who is  
capable of making such a decision, and his/her healthcare professional (i.e., medical doctor, physical therapist, etc.).  
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the power chair  
to the user and has assisted the prescribing healthcare professional and/or the authorized Pride Provider in the instruction  
process for the use of the product.  
There are certain situations, including some medical conditions, where the power chair user will need to practice operating  
the power chair in the presence of a trained attendant.Atrained attendant can be defined as a family member or care  
professional specially trained in assisting a power chair user in various daily living activities.  
As you begin using your power chair during daily activities, you will probably encounter situations in which you will need  
some practice. Simply take your time and you will soon be in full and confident control as you maneuver through doorways,  
on and off of elevators, up and down ramps, and over moderate terrain.  
Below are some precautions, tips, and other safety considerations that will help you become accustomed to operating your  
power chair safely.  
Modifications  
Pride has designed and engineered your power chair to provide maximum mobility and utility.Awide range of accessories  
is available from your authorized Pride Provider to further customize your power chair to better suit your needs and/or  
preferences. However, under no circumstances should you modify, add, remove, or disable any feature, part, or function  
of your power chair.  
WARNING! Do not modify your power chair in any way not authorized by Pride. Do not use  
accessories if they have not been tested or approved for Pride products.  
Pre-Ride Safety Check  
Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety check before  
each use to make sure your power chair operates smoothly and safely.  
Perform the following inspections prior to using your power chair:  
! Check for proper tire inflation. Maintain but do not exceed 35 psi (2.4 bar) in each tire if equipped with pneumatic tires.  
! Check all electrical connections. Make sure they are tight and not corroded.  
! Check all controller connections to the power base. Make sure they are secured properly.  
! Check the brakes. See VII. “Care and Maintenance.”  
! Check battery charge. See VI. “Batteries and Charging.”  
NOTE: If you discover a problem, contact your authorized Pride Provider for assistance.  
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I I . S A F E T Y  
Weight Limitations  
Your power chair is rated for a maximum weight capacity. Please refer to the specifications table for this limit.  
MANDATORY! Stay within the specified weight capacity of your power chair. Exceeding the weight  
capacity voids your warranty. Pride will not be held responsible for injuries and/or property damage  
resulting from failure to observe weight limitations.  
WARNING! Do not carry passengers on your power chair. Carrying passengers on your power  
chair may affect the center of gravity, resulting in a tip or a fall.  
Tire Inflation  
If your power chair is equipped with pneumatic tires, you should check or have the air pressure checked regularly. Proper  
inflation pressures will prolong the life of your tires and help ensure the smooth operation of your power chair.  
WARNING! It is important that 35 psi (2.4 bar) tire pressure be maintained in pneumatic tires at all  
times. Do not underinflate or overinflate your tires. Low pressure may result in loss of control, and  
overinflated tires may burst. Failure to maintain 35 psi (2.4 bar) tire pressure in pneumatic tires at  
all times may result in tire and/or wheel failure.  
WARNING! Inflate your power chair drive tires from a regulated air source with an available pressure  
gauge. Inflating your tires from an unregulated air source could overinflate them, resulting in a  
burst tire.  
Incline Information  
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access. Some ramps  
may have turning switchbacks (180-degree turns) that require you to have good cornering skills on your power chair.  
! Proceed with extreme caution as you approach the downgrade of a ramp or other incline.  
! Take wide swings with your power chair’s front wheels around any tight corners. If you do that, the power chair’s rear  
wheels will follow a wide arc, not cut the corner short, and not bump into or get hung up on any railing corners.  
! When driving down a ramp, keep the power chair’s speed adjustment set to the slowest speed setting to ensure a  
safely controlled descent.  
! Avoid sudden stops and starts.  
When climbing an incline, try to keep your power chair moving. If you must stop, start up again slowly and then accelerate  
cautiously. When driving down an incline, set your power chair to the slowest speed setting and drive in the forward  
direction only. If your power chair starts to move down the incline faster than you anticipated or desired, allow it to come  
to a complete stop by releasing the joystick, then push the joystick forward slightly to ensure a safely controlled descent.  
WARNING! When on any sort of an incline or decline, never place the power chair in  
freewheel mode while seated on it or standing next to it.  
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the  
incline. Drive your power chair straight up the incline. This greatly reduces the possibility  
of a tip or a fall. Always exercise extreme caution when negotiating an incline.  
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas  
covered with snow, ice, cut grass, or wet leaves).  
WARNING! Never travel down an incline backward. Doing so may cause the power chair  
to tip. Always exercise extreme caution when negotiating an incline.  
Jazzy 1103 Ultra  
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I I . S A F E T Y  
WARNING! If your power chair is equipped with a reclining seatback, do not attempt to negotiate  
inclines with the seat in a reclined position. Do not attempt to negotiate obstacles with the seat  
in a reclined position unless an attendant is present to help stabilize the chair. Failure to heed  
could result in the power chair tipping over.  
WARNING! Even though your power chair is capable of climbing slopes greater than those illustrated  
in figure 1, do not, under any circumstances, exceed the incline guidelines or any other  
specifications presented in this manual. Doing so could cause instability in your power chair.  
In compliance with theAmericans with DisabilitiesAct of 1990, all handicap public access ramps are required to have a  
maximum slope of 5° (8.7%). Therefore, Pride recommends that the maximum slope of an incline you attempt to safely  
ascend or descend on your power chair does not exceed 5° (8.7%). See figure 1.  
WARNING! Any attempt to climb or descend a slope steeper than 5° (8.7%) may put your power  
chair in an unstable position and cause it to tip.  
5 (8.7%)  
Figure 1. Maximum Safe Slope (Ascending and Descending)  
Freewheel Mode  
Your power chair is equipped with two manual freewheel levers to allow for manual maneuverability by a trained attendant.  
For more information about how to place your power chair into and out of freewheel mode, see III. “Your Power Chair.”  
WARNING! Do not use your power chair in freewheel mode without an attendant present.  
WARNING! Do not attempt to personally place your power chair in freewheel mode while  
seated on it. Ask an attendant for assistance if necessary.  
WARNING! Do not place your power chair in freewheel mode while on an incline or decline.  
This could cause the chair to roll uncontrollably on its own.  
Braking Information  
Your power chair is equipped with two powerful brake systems:  
! Regenerative — uses electricity to rapidly slow the vehicle when the joystick returns to the center/stop position.  
! Disc Park Brake — activates mechanically after regenerative braking slows the vehicle to near stop, or when power is  
removed from the system for any reason.  
Cornering Information  
While your power chair is equipped with front and rear caster wheels, excessively high cornering speeds can still create the  
possibility of tipping. Factors which affect the possibility of tipping include, but are not limited to: cornering speed, steering  
angle (how sharply you are turning), uneven road surfaces, inclined road surfaces, riding from an area of low traction to an  
area of high traction (such as passing from a grassy area to a paved area – especially at high speed while turning), and  
abrupt directional changes. High cornering speeds are not recommended. If you feel that you may tip over in a corner,  
reduce your speed and steering angle (i.e., lessen the sharpness of the turn) to prevent your power chair from tipping.  
WARNING! When cornering sharply, reduce your speed and maintain a stable center of gravity.  
This greatly reduces the possibility of a tip or fall.  
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I I . S A F E T Y  
Public Streets and Roadways  
WARNING! You should not operate your power chair on public streets and roadways. Be aware  
that it may be difficult for traffic to see you when you are seated on your power chair. Obey all  
local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with extreme  
caution.  
Outdoor Driving Surfaces  
Your power chair is designed to provide optimum stability under normal driving conditions—dry, level surfaces composed  
of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you will encounter other surface  
types. For this reason, your power chair is designed to perform admirably on packed soil, grass, and gravel. Feel free to  
use your power chair safely on lawns and in park areas.  
! Reduce your power chair’s speed when driving on uneven terrain and/or soft surfaces.  
! Avoid tall grass that can entangle the running gear.  
! Avoid loosely packed gravel and sand.  
! If you feel unsure about a driving surface, avoid that surface.  
Inclement Weather Precautions  
Exposure of your power chair to inclement weather conditions should be avoided whenever possible. If suddenly caught  
up in rain, snow, severe cold or heat while operating your power chair, proceed to shelter at the earliest opportunity.  
Thoroughly dry your power chair before storing, charging, or operating your power chair.  
PROHIBITED! Operating in rain, snow, salt, mist/spray conditions, and on icy/slippery surfaces  
can have an adverse affect on the electrical system. Maintain and store your power chair in a dry  
and clean condition.  
WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of upholstered  
and non-upholstered items on the power chair, possibly resulting in skin irritation. Exercise caution  
when using the power chair in extremely hot or cold conditions or when exposing your power  
chair to direct sunlight for prolonged periods of time.  
Stationary Obstacles (Steps, Curbs, etc.)  
Proceed with extreme caution when driving near raised surfaces, unprotected ledges and/or drop-offs (curbs, porches,  
stairs, etc.). Be sure your power chair is traveling perpendicular to any curb you may be required to navigate. See figure 2.  
WARNING! Do not attempt to have your power chair climb or descend an obstacle that is higher  
than 2 in. (5 cm) unless you have the assistance of an attendant.  
WARNING! Do not attempt to have your power chair proceed backward down any step, curb, or  
other obstacle. This may cause the power chair to tip.  
Figure 3. Incorrect Curb Approach  
Figure 2. Correct Curb Approach  
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I I . S A F E T Y  
Stairs and Escalators  
Power chairs are not designed to travel up or down stairs or escalators.Always use an elevator.  
WARNING! Never use your power chair to negotiate steps or escalators.  
Doors  
! Determine if the door opens toward or away from you.  
! Drive your power chair gently and slowly forward to push the door open. Or drive your power chair gently and slowly  
backward to pull the door open.  
Elevators  
Modern elevators have a door edge safety mechanism that, when pushed, reopens the elevator door(s).  
! If you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge or allow the  
rubber door edge to contact the power chair and the door will reopen.  
! Use care that pocketbooks, packages, or power chair accessories do not become caught in elevator doors.  
Lift/Elevation Products  
If you will be traveling with your power chair, you may find it necessary to use a lift/elevation product to aid in transporta-  
tion. Pride recommends that you closely review the instructions, specifications, and safety information set forth by the  
manufacturer of the lift/elevation product before using that product.  
WARNING! Never sit on your power chair when it is being used in connection with any  
type of lift/elevation product. Your power chair was not designed with such use in mind  
and any damage or injury incurred from such use is not the responsibility of Pride.  
Motor Vehicle Transport  
Pride recommends that you do not remain seated in your power chair while traveling in a motor vehicle. The power chair  
should be stowed in the trunk of a car or in the back of a truck or van with batteries removed and properly secured.  
WARNING! Do not sit on your power chair while it is in a moving vehicle.  
WARNING! Always be sure your power chair and its batteries are properly secured when it is being  
transported. Batteries should be secured in an upright position and protective caps should be  
installed on the battery terminals. Batteries should not be transported with any flammable or  
combustible items.  
Positioning Belts  
Your authorized Pride Provider, therapist(s), and other healthcare professionals are responsible for determining your  
requirement for a positioning belt in order to operate your power chair safely.  
WARNING! If you require a positioning belt to safely operate your power chair, make sure it is  
fastened securely in order to reduce the possibility of a fall from the power chair.  
WARNING! The positioning belt is not designed for use as a seat belt in a motor vehicle. Nor is  
your power chair suitable for use as a seat in any vehicle. Anyone traveling in a vehicle should be  
properly belted into seats approved by the vehicle manufacturer.  
14  
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I I . S A F E T Y  
Batteries  
In addition to following the warnings below, be sure to comply with all other battery handling information. For more  
information about your power chair’s batteries, see VI. “Batteries and Charging.”  
MANDATORY! Battery posts, terminals, and related accessories contain lead and lead  
compounds. Wear goggles and gloves when handling batteries and wash hands after  
handling.  
WARNING! Power chair batteries are heavy. See specifications table. If you are unable to  
lift that much weight, be sure to get help. Use proper lifting techniques and avoid lifting  
beyond your capacity.  
WARNING! Always protect the batteries from freezing and never charge a frozen battery.  
Charging a frozen battery may result in damage to the battery.  
WARNING! Connect the battery harnesses in the proper manner. RED (+) cables must be  
connected to positive (+) battery terminals/posts. BLACK (-) cables must be connected to  
negative (-) battery terminals/posts. Protective caps should be installed over all battery  
terminals. REPLACE cables immediately if damaged.  
Removable Parts  
WARNING! Do not attempt to lift or move a power chair by any of its removable parts, including  
the armrests, seat, foot riggings, controller, and shrouds.  
Preventing Unintended Movement  
WARNING! If you anticipate being seated in a stationary position for an extended period of time,  
turn off the power. This will prevent unexpected motion from inadvertent joystick contact. This  
will also eliminate the possibility of unintended chair movement from electromagnetic (EM) sources.  
Reaching and Bending  
Never reach, lean, or bend while driving your power chair. If it is absolutely necessary to reach, lean, or bend while seated  
on your power chair, it is important to maintain a stable center of gravity and keep the power chair from tipping. Pride  
recommends that the power chair user determine his/her personal limitations and practice bending and reaching in the  
presence of a qualified healthcare professional.  
WARNING! Do not bend, lean, or reach for objects if you have to pick them up from the  
floor by reaching down between your knees or if you have to reach over the back of the  
seat. Movements such as these may change your center of gravity and the weight  
distribution of the power chair. This may cause your power chair to tip.  
WARNING! Keep your hands away from the tires when driving. Be aware that loose fitting  
clothing can become caught in drive tires.  
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I I . S A F E T Y  
Transfers  
Transferring onto and off of your power chair requires a  
good sense of balance.Always have an attendant or health-  
care professional present while learning to properly transfer  
yourself.  
To eliminate the possibility of injury, Pride recommends that  
you or a trained attendant perform the following tasks be-  
fore attempting a transfer:  
! Turn off the power to the controller.  
! Ensure your power chair is not in freewheel mode. See  
III. “Your Power Chair.”  
! Turn the caster wheels toward the transfer destination  
to improve power chair stability during transfer.  
! Make sure both armrests are flipped up or removed  
from your power chair.  
! Flip up the foot platform or move the leg rests aside;  
this will help to keep your feet from getting caught on  
the foot rigging during the transfer.  
Figure 4. IdealTransfer Position  
! Reduce the distance between your power chair and the  
object you are transferring onto.  
WARNING! Before transferring, position yourself as far back as possible in the power chair seat  
to prevent the power chair from tipping forward during transfer.  
WARNING! Avoid putting all of your weight on the power chair armrests and do not use the armrests  
for weight bearing purposes, such as transfers. Such use may cause the power chair to tip, resulting  
in a fall from the power chair.  
WARNING! Avoid putting all of your weight on the foot riggings. Such use may cause the power  
chair to tip.  
Prescription Drugs/Physical Limitations  
Users must exercise care and common sense when operating a power chair. This includes awareness of safety issues when  
taking prescribed or over-the-counter drugs or when the user has specific physical limitations.  
WARNING! Consult your physician if you are taking prescribed or over-the-counter medication or  
if you have certain physical limitations. Some medications and limitations may impair your ability  
to operate your power chair in a safe manner.  
Alcohol/Smoking  
The power chair user must exercise care and common sense when operating his/her power chair. This includes awareness  
of safety issues while under the influence of alcohol or while smoking.  
WARNING! Do not operate your power chair while you are under the influence of alcohol, as this  
may impair your ability to operate your power chair in a safe manner.  
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I I . S A F E T Y  
WARNING! Pride strongly recommends that you do not smoke cigarettes while seated in your  
power chair, although the power chair has passed the necessary testing requirements for cigarette  
smoking. You must adhere to the following safety guidelines if you decide to smoke cigarettes  
while seated in your power chair.  
!
!
!
Do not leave lit cigarettes unattended.  
Keep ashtrays a safe distance from the seat cushions.  
Always make sure cigarettes are completely extinguished before disposal.  
Electromagnetic and Radio Frequency Interference (EMI/RFI)  
WARNING! Laboratory tests have shown that electromagnetic and radio frequency waves can  
have an adverse affect on the performance of electrically-powered mobility vehicles.  
Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones, mobile two-way  
radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM) transmitters, wireless computer links,  
microwave signals, paging transmitters, and medium-range mobile transceivers used by emergency vehicles. In some  
cases, these waves can cause unintended movement or damage to the control system. Every electrically-powered mobility  
vehicle has an immunity (or resistance) to EMI. The higher the immunity level, the greater the protection against EMI. This  
product has been tested and has passed at an immunity level of 20 V/m.  
WARNING! Be aware that cell phones, two-way radios, laptops, and other types of radio transmitters  
may cause unintended movement of your electrically-powered mobility vehicle due to EMI.  
Exercise caution when using any of these items while operating your mobility vehicle and avoid  
coming into close proximity of radio and TV stations.  
WARNING! The addition of accessories or components to the electrically-powered mobility vehicle  
can increase the susceptibility of the vehicle to EMI. Do not modify your power chair in any way  
not authorized by Pride.  
WARNING! The electrically-powered mobility vehicle itself can disturb the performance of other  
electrical devices located nearby, such as alarm systems.  
unintended motion or brake release occurs, turn your power chair off as soon as it is safe to do so. Call Pride  
at 800-424-8205 to report the incident.  
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17  
I I I . Y O U R P O W E R C H A I R  
THE JAZZY 1103 ULTRA  
The Jazzy 1103 Ultra has two main assemblies: the seat and the power base. See figures 5 and 6. Typically, the seat  
assembly includes the armrests, seatback, and seat base. The power base assembly includes two motor/brake assemblies,  
two drive wheels, two anti-tip wheels, two caster wheels, two batteries, and the electrical components.  
SEATBACK  
ARMRESTS  
JOYSTICK  
SEAT ASSEMBLY  
SEATBACK  
RELEASELEVER  
CONTROLLER  
(VSI SHOWN)  
SEAT BASE  
REAR  
SHROUD  
POWERBASE  
ASSEMBLY  
CASTER WHEEL  
FOOT PLATFORM  
DRIVEWHEEL  
FRICTION LOCK LEVER  
ANTI-TIP WHEEL  
Figure 5.The Jazzy 1103 Ultra  
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Jazzy 1103 Ultra  
I I I . Y O U R P O W E R C H A I R  
JAZZY1103ULTRASPECIFICATIONS  
ActiveTrac  
Suspension:  
DriveWheels:  
CasterWheels:  
Anti-tipWheels:  
10 in. (25.4cm)pneumaticorsolidavailable  
8in. (20.32cm)solid, rear-mounted  
5in. (12.7cm)solid, front-mounted  
MaximumSpeed:¹  
Range:¹  
Up to 4 mph (6.43 km/h)  
Up to 25 miles (40 km)  
Brakes:  
“IntelligentBrakingelectronicregenerative, discparkbrake  
2.5 in. (6.35 cm)  
GroundClearance:²  
TurningRadius:²  
OverallSize:²  
20.75in. (52.7cm)  
Length:35.5in. (90.17cm)  
Width: 23 in. (58.42 cm)  
Drivetrain:  
Twomotor, mid-wheeldrive  
Batteries:³  
Two12-volt, deep-cycle, U-1batteries  
4-amp, onboard (standard)  
BatteryCharger:  
Off-board (optional)  
WeightCapacity:  
300lbs. (136kg)  
200lbs. (90.72kg)withTRU-BalancePowerPositioningSystems  
160lbs. (72.57kg)withSynergyManualTilt  
Base: 104 lbs. (47.17 kg)  
ComponentWeights:  
StandardSeat:37lbs. (16.78kg)  
Batteries: 24.5 lbs. (11.11 kg) each  
¹
²
³
Varies with base model, user weight, terrain type, battery amp-hour rating (Ah), battery charge, battery condition,  
motors, controller type, tire type, and tire condition.  
Due to manufacturing tolerances and continued product improvement, this specification can be subject to variance of  
(+ or – ) 3%.  
AGM or Gel-Cell type required. See VI. “Batteries and Charging.”  
NOTE: All specifications subject to change without notice.  
Jazzy 1103 Ultra  
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19  
I I I . Y O U R P O W E R C H A I R  
REAR SHROUD FASTENERS  
POWER SEAT ACTUATOR  
YELLOW FASTENER (LOCATED  
UNDER FRONT SHROUD)  
ARTICULATING BEAM  
MOTOR/BRAKE ASSEMBLY  
Figure 6. The Jazzy 1103 Ultra Power Base  
ELECTRICAL COMPONENTS  
The electrical components are located on the power base. The ammeter and the charger power cord receptacle are  
located on the right side of the power base. The main circuit breaker is located on the front of the battery tray. The  
controller connector and the motor connectors are located on the power pod, inside the power base. See figure 7.  
Ammeter: The ammeter displays the charger’s current output in amps. SeeVI. “Batteries and Charging.”  
ChargerPower Cord Receptacle:This is where the charger power cord plugs into the onboard battery charger. SeeVI.  
“Batteries and Charging.”  
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Jazzy 1103 Ultra  
I I I . Y O U R P O W E R C H A I R  
Main Circuit Breaker:The main circuit breaker is a safety feature built into your power chair. When the batteries and the  
motors are heavily strained (e.g., from excessive loads), the main circuit breaker trips to prevent damage to the motors and  
the electronics. If the circuit trips, allow your power chair to “rest” for approximately one minute. Next, push in the circuit  
breaker button, turn on the controller, and continue normal operation. If the main circuit breaker continues to trip repeat-  
edly, contact your authorized Pride Provider.  
Motor Connectors: This is where the controller connects to the motors. The motor connectors are color-coded with red  
and yellow labels. The label color on the motor connector corresponds with the label color on the power pod.  
Battery Connector: This is where the controller connects to the batteries.  
Power Seat Connector: This is where the power seat actuator is connected to the power pod.  
Charger Inhibit Connector: The charger inhibit enables the onboard charger to disable the controller during charging.  
BATTERY CONNECTOR  
POWER SEAT CONNECTOR  
MOTOR CONNECTOR  
CHARGERINHIBIT  
CONNECTOR  
CHARGER CIRCUIT FUSE (ATO)  
MOTOR CONNECTOR  
POWER POD  
CHARGER POWER  
CORDRECEPTACLE  
AMMETER  
ONBOARD BATTERY CHARGER  
CIRCUITBREAKER  
Figure 7. Jazzy 1103 Ultra Electrical Components  
Jazzy 1103 Ultra  
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21  
I I I . Y O U R P O W E R C H A I R  
MANUAL FREEWHEEL LEVERS  
Your power chair has a manual freewheel lever on each motor. Manual freewheel levers enable you to disengage the drive  
motors from the gearboxes and maneuver the chair manually.  
WARNING! Do not use the power chair while the drive motors are disengaged! Do not  
disengage the drive motors when the power chair is on an incline, as the unit could roll  
on its own. Only engage the freewheel mode when on a level surface.  
WARNING! It is important to remember that when your power chair is in freewheel mode,  
the braking system is disengaged.  
To engage or disengage the drive motors:  
1. Locate the lever on top of each motor.  
2. Push the two levers inward to engage the drive motors. See figure 8.  
3. Pull the two levers outward to disengage the drive motors. See figure 9.  
If a lever is difficult to move in either direction, slightly rock the power chair back and forth. The lever should then move  
to the desired position.  
WARNING! Do not use the freewheel lever handles as tie-down points to secure this product.  
MANUALFREEWHEELLEVER  
MANUALFREEWHEELLEVER  
Figure 8. Drive Mode (Drive Engaged)  
Figure 9. Freewheel Mode (Drive Disengaged)  
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I V . A S S E M B L Y  
INITIAL ASSEMBLY  
Your power chair may require some assembly either before initial use or after transportation. It may also require disassembly  
to make some comfort adjustments. Figure 10 details those parts of the power chair that are designed to be disassembled and  
assembled by an end user or by a qualified caregiver before using the product or making comfort adjustments.  
NOTE: Any nylon insert lock nut removed during the disassembly or adjustment of the power chair must be  
replaced with a new nut. Nylon insert lock nuts should not be reused as it may cause damage to the nylon  
insert, resulting in a less secure fit. Replacement nylon insert lock nuts are available at local hardware stores  
or through your authorized Pride Provider.  
SEATBACK ANGLE ADJUSTMENT  
SEAT INSTALLATION  
SEAT HEIGHT/ANGLE ADJUSTMENT  
CONTROLLER POSITION  
FOOT PLATFORM HEIGHT/  
ADJUSTMENT  
ANTI-TIP WHEEL ADJUSTMENT  
Figure 10. Jazzy 1103 Ultra AssemblyView  
Jazzy 1103 Ultra  
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23  
I V . A S S E M B L Y  
SEAT INSTALLATION  
It may be necessary to install the seat either prior to initial  
operation or after transporting your power chair. Most seats  
are attached to the power base with the Universal Mounting  
System (UMS). The UMS consists of universal parts that  
may be attached to any medium-back or high-back seat,  
regardless of seat width or seat depth. The two main  
components are aluminum extrusions mounted to the seat  
base. These extrusions attach to the power seat frame (see  
figure 11) or to a pair of trapeze bars that are mounted to  
the power base (see figure 12).  
WARNING! Do not pick up the seat frame  
by the armrests. They are free to pivot,  
and you may lose control of the seat if  
they do so.  
SEAT LATCH SAFETY  
To install the seat:  
1. Raise the power elevating seat actuator up 2 in. (5 cm)  
to allow for sufficient clearance.  
2. Tilt the seat back and slide the rear extrusion onto the  
power seat frame or rear trapeze bar.  
3. Lower the front extrusion onto the power seat frame or  
front trapeze bar until the seat locks into place.  
4. Flip the seat latch safety down. See figure 11.  
FRICTION LOCK  
LEVER  
POWERSEATFRAME  
Figure 11. UMS - Power Elevating Seat System  
WARNING! Make sure the seat latch  
safety is flipped down before using your  
power chair.  
5. Install the controller into one of the armrests. See V.  
“ComfortAdjustments.”  
FRONT EXTRUSION  
6. Loosen the rear shroud fasteners and remove the rear  
shroud.  
7. Route the controller connector to the back of the power  
base and secure the controller cable to the armrest re-  
ceiver with wire ties. See figure 10.  
MANDATORY! Prevent controller harness  
damage! Use correct tie-down points for  
controller harness.  
REARTRAPEZEBAR  
8. Plug the controller connectors into the power pod and  
connect the battery connector. See figure 7.  
9. Reinstall the rear shroud and tighten the fasteners.  
FRONT TRAPEZE BAR  
REAR EXTRUSION  
Figure 12. UMS - Optional Seating System  
24  
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V . C O M F O R T A D J U S T M E N T S  
COMFORT ADJUSTMENTS  
After becoming familiar with your power chair’s operation, you may find the need to make some adjustments to increase  
your comfort, such as seat height and angle, armrest angle, foot platform height and angle, and controller position.  
NOTE: If your power chair is equipped with a Synergy Seat or TRU-Balance Power Positioning System, refer  
to the information provided in separate manuals. If your power chair is equipped with a contoured seating  
system or a power elevating seat, refer to the following information.  
WARNING! If your power chair was configured by your authorized Pride Provider, please consult  
your healthcare professional before changing the seat position or making any other adjustment.  
Some adjustments may degrade your power chair’s performance and safety by changing its center  
of gravity.  
WARNING! Some power chair components are heavy. You may need assistance to lift or carry  
them. Please refer to the specifications table for specific component weights before you  
disassemble the power chair.  
WARNING! Remove the occupant from the power chair before making any adjustments.  
You may need the following to make comfort adjust-  
ments:  
! metric/standard socket set and ratchet  
! adjustable wrench  
! thread lock  
Seat Height and Seat Angle Adjustment  
(Optional Trapeze Bar System)  
You can change the seat height by raising the front and rear  
trapeze bars. If you raise or lower only one trapeze bar  
(front or rear), you can also change the seat base angle  
(dump).  
Figure 13. Seat Height Adjustment - Seat Latch Safety  
SCREWS  
SCREWS  
TRAPEZEBAR  
SEAT POST  
To change the seat height:  
TRAPEZEBAR  
1. Turn off the power to the controller.  
2. Loosen the rear shroud fasteners and remove the rear  
shroud. See figure 6.  
3. Disconnect the controller connectors from the power  
pod. See figure 7.  
4. Flip up the seat latch safety. See figure 13.  
5. Squeeze the seat latch and release the seat from the  
front trapeze bar.  
RETAINING  
CLIPS  
SEAT POSTS  
6. Slidetheseatforwardandremoveitfromthepowerbase.  
7. Loosen the screws that attach the trapeze bars to the  
seat posts. See figure 14.  
8. Remove the retaining clips that secure the seat posts to  
the power base. See figure 14.  
9. Move the trapeze bars up or down to the desired height.  
RETAINING  
CLIPS  
Figure 14.Trapeze Bar Location (Optional)  
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V . C O M F O R T A D J U S T M E N T S  
NOTE: Change the seat dump by raising or lowering  
only one set of towers (front or back).  
10. Reinstall the retaining clips from step 8.  
11. Remove each screw from the trapeze bars and apply thread  
lock.  
12. Reinstall each screw into the trapeze bars and tighten.  
13. Reinstall the seat.  
14. Reconnect the controller to the power pod.  
15. Reinstall the rear shroud and tighten the fasteners.  
Seat Position  
You can move the seat forward or rearward by changing the  
extrusion mounting position.  
To change the position:  
1. Turn off the power to the controller.  
SEAT MOUNTING HOLES  
2. Loosen the rear shroud fasteners and remove the rear  
Figure 15. Seat Mounting Holes  
shroud.  
3. Unplug the controller connectors from the power pod.  
4. Remove the seat from the power base.  
5. Remove both extrusions from the bottom of the seat.  
6. Reposition the extrusions on a different set of mounting  
holes. You must move both extrusions the same number  
of holes either forward or backward. See figure 15.  
7. Fasten the extrusions back onto the bottom of the seat.  
8. Reinstall the seat.  
9. Plug the controller connectors into the power pod.  
10. Reinstall the rear shroud and tighten the fasteners.  
Manual Recline Seatback Adjustment  
If your power chair is equipped with a reclining seat, you can  
adjust the seatback angle with the seatback release lever.  
The lever is located on the right side of the seat base. See  
figure 5.  
To adjust the recline angle:  
1. Pull up on the seatback release lever.  
2. Lean forward or backward to the desired position.  
3. Release the lever.  
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V . C O M F O R T A D J U S T M E N T S  
Seatback Angle Adjustment  
If your power chair is equipped with an adjustable seatback,  
you can adjust it to four (4) different angles: 90°, 102°,  
105°, or 107°.  
JAMNUT  
ARMRESTANGLE  
ADJUSTINGSCREW  
To adjust the seatback angle:  
1. Remove the adjusting screws from each seat hinge. See  
figure 16.  
2. Set the seatback at the desired angle.  
3. Reinstall the adjusting screws to each seat hinge  
and tighten.  
ARMREST HEIGHT  
ADJUSTING  
SETSCREWS  
Armrest WidthAdjustment  
You can change each armrest’s width independently of  
the other.  
SEATBACKANGLE  
ADJUSTINGSCREW  
NOTE: Changing the armrest width may increase the  
overall width of your power chair.  
ARMREST KNOB  
To change the armrest width:  
Figure 16. Seatback/Armrest Adjustment  
1. Locate the two armrest knobs on each side of the  
armrest receiver bracket. See figure 16.  
2. Loosen the knobs.  
3. Slide the armrests in or out to the desired width.  
4. Tighten the knobs.  
Armrest Angle Adjustment  
To change the armrest angle:  
1. Lift the armrest straight up so that it is perpendicular to  
the floor. See figure 16.  
2. Loosen the jam nut.  
3. Turn the adjusting screw to raise the front of the arm-  
rest or to lower the front of the armrest.  
4. Tighten the jam nut to lock the adjusting screw  
into place.  
Armrest HeightAdjustment  
To change the armrest height:  
1. Loosenthetwosetscrewslocatedonthearmrestreceiver.  
2. Raise or lower the armrest to the desired height.  
3. Tighten the setscrews to secure the armrest.  
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27  
V . C O M F O R T A D J U S T M E N T S  
Controller Position  
You can move the controller in toward or out away from  
the armrest, or change the position of the controller for ei-  
ther left-hand or right-hand use.  
WARNING! Do not place the controller  
cable so that it can be pinched in the  
seat frame or the power base frame.  
CONTROLLER BRACKET  
SETSCREW  
To extend the controller:  
1. Flip up the armrest so it is perpendicular to the floor.  
2. Loosen the setscrew on the controller bracket. See  
figure 17.  
3. Slide the controller into or out of the armrest to the  
desired position.  
To change the controller position:  
1. Turn off the power to the controller.  
2. Loosen the rear shroud fasteners and remove the  
rear shroud.  
3. Unplug the controller connectors from the power pod.  
4. Cut the wire tie(s) securing the controller cable to the  
armrest.  
Figure 17. Underside of Armrest  
5. Flip up the armrest and loosen the setscrew. See  
figure 17.  
6. Slide the controller out of the armrest.  
7. Loosen the setscrew in the other armrest.  
8. Place the controller in the other armrest.  
9. Tighten the setscrew to secure the controller.  
10. Use a wire tie to secure the controller cable to the arm-  
rest.  
11. Route the controller connector to the back of the power  
base.  
12. Plug the controller connectors into the power pod. See  
figure 7.  
13. Reinstall the rear shroud and tighten the fasteners.  
NOTE: If your power chair is equipped with a Syn-  
ergy or TRU-Balance Seating System, refer to the  
controller adjustment information contained in  
separate manuals.  
28  
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V . C O M F O R T A D J U S T M E N T S  
Foot Platform Height Adjustment  
The foot platform height is easily adjusted to several  
different heights.  
QUICKRELEASEFASTENERS  
To raise or lower the foot platform:  
1. Remove the quick release fasteners from the foot  
platform bracket. See figure 18.  
2. Raise or lower the foot platform to the desired height.  
3. Reinstall the quick release fasteners into the foot  
platform bracket and tighten.  
Foot Platform Depth Adjustment  
To adjust the foot platform depth:  
1. Removethequickreleasefastenersfromthefootplatform  
bracket. See figure 18.  
2. Move the foot platform in or out to the desired depth.  
3. Reinstallthequickreleasefastenersintothefootplatform  
bracketandtighten.  
FOOT PLATFORM  
RETAINING PIN  
FOOT PLATFORM BRACKET  
Quick Release Fasteners: The foot platform is attached  
to the power base with two quick release fasteners. See  
figure 18. Each quick release fastener consists of a bolt, a  
lever, and a nut. See figure 19. The lever has a cam on the  
end that allows it to clamp into place. The quick release  
fastener has two states: clamped and unclamped. When the  
lever is open, the quick release fastener is unclamped. When  
the lever is closed, the quick release fastener is clamped.  
Figure 18. Foot Platform Adjustment  
To clamp the quick release fastener:  
1. Make sure the lever is in the open position.  
2. Turn the nut clockwise until it is snug.  
LEVER(FULLYCLOSED)  
CAM  
3. Rotate the lever until it is in the fully closed position.  
NUT  
BOLT  
NOTE: If the lever will not rotate to the fully closed  
position, then turn the nut counterclockwise one-  
quarter or one-half turn.  
LEVER(OPEN)  
UNCLAMPED  
CLAMPED  
Figure 19. Quick Release Fastener Operation  
Jazzy 1103 Ultra  
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V . C O M F O R T A D J U S T M E N T S  
Foot Platform Angle Adjustment  
You can adjust the angle of the foot platform with a hex key.  
See figure 20.  
SETSCREW  
To adjust the foot platform angle:  
1. Flip up the foot platform and locate the setscrew.  
2. Turn the setscrew to raise or lower the front of the foot  
platform.  
Swing-away Footrests  
Swing-away Footrests (SFRs) enable you to rotate the foot-  
rests to the side before you transfer onto or off or your  
power chair.  
To rotate the SFRs:  
1. Push in the release lever. See figure 21.  
2. Rotate the SFRs.  
To adjust the SFR length:  
1. Remove the two adjustment screws from the side of  
each foot rest extension. See figure 21.  
Figure 20. BottomView of Footrest  
2. Slide the foot rest up or down to the desired length.  
3. Reinstall the two adjustment screws.  
SFR RELEASE LEVER  
FOOTREST  
EXTENSION  
ADJUSTMENT  
SCREWS  
Figure 21. Swing-Away Footrests  
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V . C O M F O R T A D J U S T M E N T S  
Elevating Leg Rests  
Elevating Leg Rests (ELRs) offer an infinite range of adjust-  
ment for the leg angle and a footrest adjustment range of 12–  
19 in. (30.5–48.25 cm). See figure 22.  
RELEASE LEVERA  
RELEASE LEVERB  
To rotate the ELRs:  
1. Push in release leverA.  
2. Rotate the ELRs.  
LEG REST  
EXTENSION  
ADJUSTMENT SCREWS  
To adjust the ELR angle:  
1. Push down release lever B.  
2. Move the leg rest to the desired angle.  
To adjust the ELR length:  
1. Remove the two adjustment screws from the side of each  
leg rest extension.  
Figure 22. Elevating Leg Rests  
2. Slide the leg rest up or down to the desired length.  
3. Reinstall the two adjustment screws.  
LEGRESTHANGER  
Heavy Duty Drop-in Leg Rests  
You can adjust the forward/back position, as well as the length  
of the heavy duty drop-in leg rests.  
ADJUSTMENT BOLT  
To adjust the forward/back position:  
1. Remove the adjustment bolt from each side rail. See  
figure 23.  
2. Move the leg rest hanger in or out to the desired position.  
3. Align the adjustment holes in the leg rest hanger with those  
in the side rail.  
LEG REST  
ADJUSTMENT SCREWS  
4. Reinstalltheadjustmentboltstosecurethelegresthangers.  
To adjust the leg rest length:  
1. Remove the adjustment screws from the leg rest extension.  
2. Slide the leg rest up or down to the desired length.  
3. Align the adjustment holes in the leg rest extension and  
reinstall the adjustment screws.  
Figure 23. Heavy Duty Drop-In Leg Rests  
Jazzy 1103 Ultra  
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V . C O M F O R T A D J U S T M E N T S  
Anti-Tip Wheels  
The anti-tip wheels are designed to give your power chair increased stability on rough surfaces. The anti-tip wheels are  
preset at the factory for smooth surfaces or indoor use only. If you plan on using your power chair on rough surfaces, it  
may be necessary to adjust the anti-tip wheels to better suit your needs. The anti-tip wheels may need adjustment if the  
followingoccurs:  
! When coming to a stop, your power chair tips forward excessively.  
! The anti-tip wheels constantly rub the ground.  
WARNING! Consult your authorized Pride Provider before attempting to change the anti-tip wheel  
height! Changing the anti-tip wheel height affects handling under acceleration!  
WARNING! The higher you raise the anti-tip wheels, the more you increase your power chair’s  
tendency to tilt forward while decelerating. You can compensate for this by having your authorized  
Pride Provider make a small adjustment to the pre-programmed deceleration setting in the controller  
or by moving the seat assembly farther to the back of your power chair.  
PROHIBITED! Do not remove the anti-tip wheels.  
NOTE: Each drive tire (pneumatic only) must be inflated to 35 psi (2.4 bar) and the user must also be seated in  
the power chair in order to properly adjust the anti-tip wheels.  
To adjust the anti-tip wheels:  
1. Loosen boltA. See figure 24.  
2. Remove bolt B.  
ANTI-TIP WHEEL  
3. Raise or lower the anti-tip wheel bracket. Each hole is  
1/2-in. (1.27 cm) apart.  
4. Reinstall bolt B.  
5. Tighten boltA.  
6. Raise or lower the other anti-tip wheel so that it is at the  
same height.  
A
B
Figure 24. Anti-TipWheel Assembly  
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V . C O M F O R T A D J U S T M E N T S  
Power Elevating Seat System (Standard)  
The power elevating seat system is equipped with a power  
elevating seat actuator that enables you to raise and lower the  
seat automatically. See figure 25. The power elevating seat  
system can enhance the capabilities of the power chair sev-  
eral ways:  
! By raising the seat, you extend your level of reach  
to allow more freedom and independence in many  
environments.  
! By raising or lowering the seat, you can easily adjust the  
seat height to any surface to which you want to transfer.  
! By raising the seat, you are closer to the eye level of  
standing persons. This provides better interaction.  
For all the benefits your power elevating seat system can  
provide you, there are limitations. Observe the following  
precautions in order to ensure safe use of the power elevat-  
ing seat system.  
Figure 25. Power Elevating Seat Actuator  
WARNING! Read and understand this owner’s manual thoroughly before operating the power chair.  
WARNING! Failure to heed the following warnings may cause the power chair to tip over.  
WARNING! Always fasten the positioning belt when operating the power elevating seat system.  
WARNING! Never raise the seat from its lowest position on an inclined surface.  
WARNING! Never raise the seat from its lowest position when operating your power chair on  
bumpy or uneven surfaces.  
WARNING! Never raise the seat while your power chair is in the freewheel mode.  
WARNING! Maintain recommended tire pressure in the drive wheel to maintain stability.  
NOTE: The power elevating seat option is equipped with a system that reduces the speed of the power chair by  
one-half when the seat is elevated more than 1–2 inches (2.5–5 cm). Always check to be sure this system is  
operating properly before using your power chair  
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33  
V . C O M F O R T A D J U S T M E N T S  
Power Elevating Seat Operation  
TOGGLE SWITCH  
If your power chair is equipped with a power elevating seat,  
you can change the seat height either through the controller  
or through a toggle switch mounted to one of the armrests.  
See figure 26.  
NOTE: For information on how to raise and lower  
your seat through the controller, contact your autho-  
rized Pride Provider.  
To operate the power elevating seat:  
1. Bring your power chair to a complete stop.  
2. Push the toggle switch forward to raise the seat or pull  
the switch rearward to lower the seat. When you re-  
lease the switch, the seat will stop.  
Figure 26. Power SeatToggle Switch  
The power elevating seat system has an upper and a lower limit of travel. Once the actuator reaches either one of these  
limits, you should continue to hear and/or feel the actuator motor running. This is because there is a clutch mechanism that  
allows the motor to continue running after the actuator has reached its limit. This clutch works at both the top and bottom  
extensions of the lift.  
WARNING! Do not allow the motor to run more than a few seconds after the mechanism reaches  
the top or bottom limit. This can damage the motor.  
The power elevating seat is equipped with a swivel feature that allows the seat to be turned 90 degrees to whichever side  
the controller is located.  
To use the swivel feature:  
1. Locate the friction lock lever under the seat. See figure 11.  
2. Pull back the friction lock lever to rotate the seat in 90° increments.  
3. Pull the friction lock lever forward to lock the seat in place.  
WARNING! Do not attempt to drive the power chair with the seat facing to the side. Always return  
the seat to the forward facing position before operating the power chair.  
34  
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Jazzy 1103 Ultra  
V I . B A T T E R I E S A N D C H A R G I N G  
BATTERIES AND CHARGING  
Your power chair uses two long-lasting, 12-volt, deep-cycle batteries. These batteries are sealed and maintenance free.  
Since they are sealed, there is no need to check the electrolyte (fluid) level. Deep-cycle batteries are designed to handle a  
longer and deeper discharge. Though they are similar in appearance to automotive batteries, they are not interchangeable.  
Automotive batteries are not designed to handle a long, deep discharge, and also are unsafe for use in power chairs.  
MANDATORY! Battery posts, terminals, and related accessories contain lead and lead  
compounds. Wear goggles and gloves when handling batteries and wash hands after  
handling.  
WARNING! Contact your authorized Pride Provider if you have any questions regarding the  
batteries in your power chair.  
WARNING! Always use two batteries of the exact same type, chemistry, and amp-hour  
(Ah) capacity. Refer to the specifications table in this manual and in the manual supplied  
with the battery charger for recommended type and capacities.  
Charging the Batteries  
The battery charger is essential in providing long life for your power chair batteries. It is designed to optimize your power  
chair’s performance by charging the batteries safely, quickly, and easily. The battery charging system consists of the  
onboard battery charger, the charger circuit fuse, and the ammeter. The ammeter indicates the rate of charge necessary to  
fully recharge the batteries. It is also a good indication of whether or not the charger is working. The ammeter and the  
charger are only functional when the charger power cord is plugged into an electrical outlet. The charger circuit has anATO  
fuse that protects the ammeter. See figure 7.  
PROHIBITED! Removal of grounding prong can create electrical hazard. If necessary, properly  
install an approved 3-pronged adapter to an electrical outlet having 2-pronged plug access.  
PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the charger directly  
into a properly wired standard electrical outlet.  
PROHIBITED! Do not allow unsupervised children to play near the power chair while the batteries  
are charging. Pride recommends that you do not charge the batteries while the power chair is  
occupied.  
MANDATORY! Read the battery charging instructions in this manual and in the manual supplied  
with the battery charger before charging the batteries.  
WARNING! Explosive gases may be generated while charging the batteries. Keep the power chair  
and battery charger away from sources of ignition such as flames or sparks and provide adequate  
ventilation when charging the batteries.  
WARNING! You must recharge your power chair’s batteries with the supplied onboard charger. Do  
not use an automotive-type battery charger.  
WARNING! Inspect the battery charger, wiring, and connectors for damage before each use. Contact  
your authorized Pride Provider if damage is found.  
WARNING! Do not attempt to open the battery charger case. If the battery charger does not  
appear to be working correctly, contact your authorized Pride Provider.  
WARNING! If the battery charger is equipped with cooling slots, then do not attempt to insert  
objects through these slots.  
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V I . B A T T E R I E S A N D C H A R G I N G  
WARNING! If your off-board battery charger has not been tested and approved for outdoor  
use, then do not expose it to adverse or extreme weather conditions. If the battery charger  
is exposed to adverse or extreme weather conditions, then it must be allowed to adjust  
to the difference in environmental conditions before use indoors. Refer to the manual  
supplied with the battery charger for more information.  
To charge the batteries using the onboard charger:  
1. Position the rear of your power chair close to a standard electrical outlet.  
2. Be certain the controller power is turned off and the freewheel levers are in the engaged position. See III. “Your  
Power Chair.”  
3. Plug the charger power cord into the charger power cord receptacle on the power base, then into the electrical outlet.  
NOTE: The power chair incorporates an inhibit function that disables the power chair when the charger is  
plugged into an electrical outlet.  
4. We recommend you charge the batteries for 8 to 14 hours.As the batteries charge, the ammeter needle slowly drops  
to 0.  
NOTE: The ammeter indicates how much charge is needed to fully charge the batteries. As the batteries  
charge, the ammeter needle slowly drops to 0. When the batteries are fully charged, the needle vibrates on or  
about the 0 mark on the ammeter.  
5. When your power chair’s batteries are fully charged, disconnect the charger power cord, wind up the cord, and store  
it in a safe place.  
To charge the batteries using the optional off-board charger:  
1. Position the front of your power chair next to a standard electrical outlet.  
2. Be certain the controller power is turned off and the freewheel levers are in the engaged position. See III. “Your  
Power Chair.”  
3. Plug the off-board charger into the off-board charger/programming socket on the controller.  
4. Plug the off-board charger into the electrical outlet.  
NOTE: If it is a Pride off-board charger, then there are two lights in it. The red light indicates that power to  
the off-board charger is on. The green light indicates that the batteries are fully charged. If it is not a Pride off-  
board charger, then follow the instructions supplied by the manufacturer.  
5. When the batteries are fully charged, unplug the off-board charger from the electrical outlet and then from the controller.  
Battery Break-in  
To break in new batteries for maximum efficiency:  
1. Fully recharge any new battery prior to its initial use. This brings the battery up to about 90% of its peak  
performance level.  
2. Operate your power chair throughout the house and yard. Move slowly at first, and do not travel too far until you  
become accustomed to the controls and break in the batteries.  
3. Give the batteries another full charge of 8 to 14 hours and operate your power chair again. The batteries will now  
perform at over 90% of their potential.  
4. After four or five charging cycles, the batteries will top off at 100% charge and last for an extended period.  
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Jazzy 1103 Ultra  
V I . B A T T E R I E S A N D C H A R G I N G  
Frequently Asked Questions (FAQs)  
How does the charger work?  
The battery charger takes the standard electrical outlet voltage (alternating current) and converts it to 24 VDC (direct  
current). The power chair batteries use direct current to run your power chair. When the battery voltage is low, the charger  
works harder to charge the battery.As the battery voltage approaches full charge, the charger does not work as hard to  
complete the charging cycle. When the battery is fully charged, the amperage from the charger is nearly at zero. This is how  
the charger maintains a charge but does not overcharge the battery.  
Can I use a different battery charger?  
You should use the charger supplied with the power chair. It is the safest, most efficient tool to charge the batteries. We do  
not recommend using other types of chargers (e.g., an automotive battery charger).  
NOTE: Your power chair’s charger will not operate after the batteries have been discharged to nearly zero  
voltage. If this happens, call your authorized Pride Provider for assistance.  
How often must I charge the batteries?  
Many factors come into play when deciding how often to charge the batteries.You may use your power chair all day on a  
daily basis or you may not use it for weeks at a time.  
! Daily Use  
If you use your power chair on a daily basis, charge the batteries as soon as you are finished using your power chair.  
Your power chair will be ready each morning to give you a full day’s service. It is recommended that you charge the  
batteries 8 to 14 hours after daily use.  
! Infrequent Use  
If you use your power chair infrequently (once a week or less), you should charge the batteries at least once per week  
for 12 to 14 hours.  
NOTE: Keep your batteries fully charged and avoid deeply discharging your batteries. Do not charge the  
batteries for more than 24 hours at a charging cycle.  
How can I get maximum range or distance per charge?  
Rarely do you have an ideal driving situation such as smooth, flat, hard terrain with no wind, hills, or curves. More often  
you are presented with hills, sidewalk cracks, uneven and loosely packed surfaces, curves, and wind. All of these  
factors will affect the distance or running time per battery charge. Below are a few suggestions for obtaining the maximum  
range per charge:  
! Always charge the batteries fully prior to your trip.  
! Plan your trip in advance to avoid inclines if possible.  
! Limit baggage weight to essential items.  
! Try to maintain an even speed and avoid stop-and-go driving.  
What type of batteries should I use?  
We recommend deep-cycle batteries that are sealed and maintenance free. BothAGM and Gel-Cell are deep-cycle  
batteries that are similar in performance.  
WARNING! Corrosive chemicals contained in batteries. Use only AGM or Gel-Cell batteries  
to reduce the risk of leakage or explosive conditions.  
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V I . B A T T E R I E S A N D C H A R G I N G  
Why do my new batteries seem weak?  
Deep-cycle batteries employ a much different chemical technology than that used in car batteries, nickel-cadmium (nicads),  
or in other common battery types. Deep-cycle batteries are specifically designed to provide power, drain down their  
charge, and then accept a relatively quick recharge.AGM and Gel-Cell batteries should be charged as often as possible.  
They do not have a “memory” like nickel-cadmium batteries.  
We work closely with our battery manufacturer to provide a battery that best suits your power chair’s specific demands.  
Fresh batteries arrive regularly at Pride and are promptly shipped with a full charge. During shipping, the batteries encounter  
temperature extremes that may influence initial performance. Heat robs the charge from the battery, and cold slows the  
power available and extends the time needed to recharge the battery (just as with a car battery).  
It might take a few days for the temperature of the battery to stabilize and adjust to its new ambient temperature. More  
importantly, it will take a few “charging cycles” (a partial drain— then a full recharge) to establish the critical chemical  
balance that is essential to the battery’s peak performance and long life. It will be well worth it to take the time to break in  
your battery properly.  
How can I ensure maximum battery life?  
Afully charged deep-cycle battery will provide reliable performance and extended battery life. Keep your power chair’s  
batteries fully charged whenever possible. Batteries that are regularly and deeply discharged, infrequently charged, or  
stored without a full charge may be permanently damaged, causing unreliable power chair operation and limited battery life  
.
NOTE: The useful life of a battery is quite often a reflection of the care it receives.  
How should I store my power chair and its batteries?  
If you do not use your power chair regularly, we recommend maintaining battery vitality by charging the batteries at least  
once per week.  
If you do not plan on using your power chair for an extended period, fully charge the batteries prior to storage. Disconnect  
the battery harnesses and store the power chair in a warm, dry environment.Avoid temperature extremes, such as freezing  
and excessively hot conditions, and never attempt to charge a frozen battery.Acold or frozen battery should be warmed  
for several days prior to recharging.  
What about public transportation?  
AGM and Gel-Cell batteries are designed for application in power chairs and other mobility vehicles. These batteries are  
FederalAviationAdministration (FAA) approved, allowing safe transportation on aircraft, buses, and trains, as there is no  
danger of spillage or leakage. We suggest you contact the carrier’s ticket counter in advance to determine that carrier’s  
specific requirements.  
What about shipping?  
If you wish to use a freight company to ship your power chair to your final destination, repack your power chair in the  
original shipping container and ship the batteries in separate boxes.  
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Jazzy 1103 Ultra  
V I I . C A R E A N D M A I N T E N A N C E  
CARE AND MAINTENANCE  
Your Jazzy 1103 Ultra is a sophisticated power chair. Like any motorized vehicle, it requires routine maintenance checks.  
You can perform some of these checks, but others require assistance from your authorized Pride Provider. Preventive  
maintenance is very important. If you follow the maintenance checks in this section as scheduled, you can help ensure that  
your power chair gives you years of trouble-free operation. If you have any doubt as to your power chair’s care or  
operation, contact your authorized Pride Provider.  
WARNING! Do not service the power chair when the seat is occupied.  
Your power chair, like most electrical equipment, is susceptible to damage from the elements.Avoid damp areas of any kind.  
WARNING! Direct or prolonged exposure to water or dampness could cause the power  
chair to malfunction electronically and mechanically. Water can cause electrical  
components to corrode and the chair’s frame to rust. Power chairs should be examined  
periodically for signs of corrosion caused by water exposure, bodily fluids exposure, or  
incontinence. Damaged components should be replaced or treated immediately.  
Should your power chair come in contact with water:  
1. Dry your power chair as thoroughly as possible with a towel.  
2. Allow your power chair to sit in a warm, dry place for twelve hours to allow unseen water to evaporate.  
3. Check the joystick operation and the brakes before using your power chair again.  
4. If any inconsistencies are found, take your power chair to your authorized Pride Provider. Power chairs that are  
frequently exposed to sources of water, such as incontinence, should be inspected often for corrosion and electronic  
components may need to be replaced frequently.  
Temperature  
! Some of the parts of your power chair are susceptible to extreme changes in temperature.Always keep your power  
chair between the temperatures of 18°F (-8°C) and 122°F (50°C).  
! In extremely cold temperatures the batteries may freeze. The specific temperature at which they freeze depends on a  
number of factors, such as battery charge, usage, and composition of the batteries (e.g.,AGM or Gel-Cell).  
! Temperatures above 122°F (50°C) may cause your power chair to operate at a reduced speed. This reduced speed  
is a safety feature built into the controller that helps prevent damage to the motor and other electrical components.  
General Guidelines  
! Avoid knocking or bumping the controller, especially the joystick.  
! Avoid prolonged exposure of your power chair to extreme conditions, such as heat, cold, or moisture.  
! Keep the controller clean.  
! Check all connectors to ensure that they are all tight and secured properly.  
! Make sure pneumatic drive tires are inflated to 35 psi (2.4 bar).  
WARNING! Make sure your tires are inflated to 35 psi (2.4 bar). Do not underinflate or overinflate  
your tires. Low pressure may result in loss of control, and overinflated tires may burst. Overinflating  
tires can cause them to explode.  
WARNING! Do not use a high pressure hose to inflate your tires.  
! Use a rubber conditioner on the tire sidewalls to help preserve them.  
WARNING! Never use a rubber conditioner on the tread area of the tires; doing so may make the  
tires slippery and cause your power chair to skid.  
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V I I . C A R E A N D M A I N T E N A N C E  
! All wheel bearings are prelubricated and sealed. They require no subsequent lubrication.  
! The body shroud has been sprayed with a clear sealant coating. You can apply a light coat of car wax to help it retain  
its high-gloss appearance.  
! Check all electrical connections. Make sure they are tight and are not corroded. Batteries must sit flat within the  
battery tray, with the battery terminals facing inward, toward each other. Refer to the battery wiring label for the  
correct wiring layout.  
WARNING! Even though the power chair has passed the necessary testing requirements  
for ingress of liquids, you should keep electrical connections away from sources of  
dampness, including direct exposure to water or bodily fluids and incontinence. Check  
electrical components frequently for signs of corrosion and replace as necessary.  
Daily Checks  
! With the controller turned off, check the joystick. Make sure it is not bent or damaged and that it returns to the neutral  
position when you release it. Check the rubber boot around the base of the joystick for damage. Visually inspect the  
boot. Do not handle or try to repair it. See your authorized Pride Provider if there is a problem.  
! Visually inspect the controller cable. Make sure that it is not frayed, cut, or has any wires exposed. See your authorized  
Pride Provider if there is a problem.  
! Check for flat spots on solid tires. Flat spots could adversely affect stability.  
Weekly Checks  
! Disconnect and inspect the controller from the power pod. Look for corrosion. Contact your authorized Pride  
Provider if necessary.  
! Ensure that all parts of the controller system are securely fastened to your power chair. Do not overtighten any screws.  
! Check for proper tire inflation. There should be 35 psi (2.4 bar) in each tire. If a tire does not hold air, see an  
authorized Pride Provider for replacement of the tube.  
! Check the brakes. This test should be carried out on a level surface with at least 3 feet (1 meter) of clearance around  
your power chair.  
To check the brakes:  
1. Turn on the controller and turn down the speed level of your power chair.  
2. After one second, check the battery condition meter. Make sure that it remains on.  
3. Slowly push the joystick forward until you hear the electric brakes click. Immediately release the joystick.You must be  
able to hear each electrical brake operating within a few seconds of joystick movement. Repeat this test three times,  
pushing the joystick backwards, then left, and then right.  
Monthly Checks  
! Check that the anti-tip wheels do not rub the ground when you operate the power chair.Adjust them as necessary. See  
V. ComfortAdjustments.”  
! Check for extreme wear on the anti-tip wheels. Replace them as necessary.  
! Check for drive tire wear. See your authorized Pride Provider for repair.  
! Check the caster wheels for wear. Replace them as necessary.  
! Check the caster forks for damage or fluttering which indicates that they may need to be adjusted or have the bearings  
replaced. See your authorized Pride Provider for repair.  
! Keep your power chair clean and free of foreign material, such as mud, dirt, hair, food, drink, etc.  
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Jazzy 1103 Ultra  
V I I . C A R E A N D M A I N T E N A N C E  
Yearly Checks  
Take your power chair to your authorized Pride Provider for yearly maintenance, especially if you use your power chair on  
a regular basis. This helps ensure that your power chair is functioning properly and helps prevent future complications.  
Storage  
Your power chair should be stored in a dry place, free from temperature extremes. When storing, disconnect the batteries  
from the power chair. See VI. “Batteries and Charging.”  
WARNING! If you fail to store the unit properly, the frame can rust and the electronics can be  
damaged.  
Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures or stored without  
a full charge may be permanently damaged, causing unreliable performance and limited service life. It is recommended that  
you charge the batteries periodically throughout periods of prolonged storage to ensure proper performance.  
You may wish to place several boards under the frame of your power chair to raise it off of the ground during periods of  
prolonged storage. This takes the weight off of the tires and reduces the possibility of flat spots developing on the areas of  
the tires contacting the ground.  
Disposal of Your Power Chair  
Your power chair must be disposed of according to applicable local and national statutory regulations. Contact your local  
waste disposal agency or authorized Pride Provider for information on proper disposal of power chair packaging, metal  
frame components, plastic components, electronics, and batteries.  
Cleaning and Disinfection  
! Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your power chair.Avoid using  
products that may scratch the surface of your power chair.  
! If necessary, clean your product with an approved disinfectant. Make sure the disinfectant is safe for use on your  
product before application.  
WARNING! Follow all safety instructions for the proper use of the disinfectant and/or cleaning  
agent before applying it to your product. Failure to comply may result in skin irritation or premature  
deterioration of upholstery and/or power chair finishes.  
WARNING! Never hose off your power chair or place it in direct contact with water. Your power  
chair has a painted, ABS plastic body shroud that allows it to be easily wiped clean with a damp  
cloth.  
WARNING! Never use any chemicals to clean a vinyl seat, as they may cause the seat to become  
slippery or dry out and crack. Use soapy water and dry the seat thoroughly.  
Wheel Replacement  
If you have pneumatic tires and you have a flat tire, you can replace the tube. If your chair is equipped with a solid tire  
insert, then you must replace the whole wheel assembly. Replacement tires, tubes, and wheel assemblies are readily  
available through your authorized Pride Provider.  
WARNING! The wheels on your power chair should only be serviced or replaced by an authorized  
Pride Provider or a qualified technician.  
WARNING! Be sure that the power to the controller is turned off and the power chair is not in  
freewheel mode before performing this procedure.  
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V I I . C A R E A N D M A I N T E N A N C E  
WARNING! When changing a tire, remove only the center lug nut and washer, then remove the  
wheel. If any further disassembly is required, deflate the tire completely or it may explode.  
Follow these easy steps for a quick and safe repair for both pneumatic and solid tires:  
1. Turn off the power to the controller.  
2. Set the power chair up on blocks.  
3. If you are changing a pneumatic tire, completely deflate it before removing the wheel.  
4. Remove the drive wheel nut and washer from the axle. See figure 27.  
5. Pull the wheel off the axle.  
6. Remove the nuts and washers from the wheel hub to separate the rim halves. See figure 28.  
7. Remove the old tube from the pneumatic tire and replace it with a new tube or replace the entire assembly if it is a solid  
tire.  
8. Refasten the rim halves.  
9. Slide the wheel back onto the axle. Make sure that the key is in the axle slot.  
10. Reinstall the drive wheel nut and washer onto the axle and tighten.  
11. Inflate the pneumatic tire to 35 psi (2.4 bar).  
12. Remove the power chair from the blocks.  
AXLE KEY  
TIRE  
TUBE  
FRONT RIM HALF  
AXLE  
SLOT  
WHEELHUB  
WASHERS  
REAR RIM HALF  
NUTS  
r
bar  
WASHER  
4
.
2 . 4  
AX  
MAX  
NUT  
Figure 27. Jazzy 1103 Ultra DriveWheel  
Figure 28. Jazzy 1103 Ultra DriveWheel Disassembled  
Battery Replacement  
Abattery wiring diagram is printed on a decal located on the battery tray. See figure 29. See VI. “Batteries and Charging”  
for correct battery specifications.  
WARNING! Battery posts, terminals, and related accessories contain lead and lead  
compounds. Wear goggles and gloves when handling batteries and wash hands after  
handling.  
WARNING! Do not replace the batteries when the seat is occupied.  
WARNING! The batteries on your power chair should only be serviced or replaced by an  
authorized Pride Provider or a qualified technician.  
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Jazzy 1103 Ultra  
V I I . C A R E A N D M A I N T E N A N C E  
WARNING! Power chair batteries are heavy. See specifications table. If you are unable to lift that  
much weight, be sure to get help. Use proper lifting techniques and avoid lifting beyond your  
capacity.  
WARNING! Do not mix or match new and old batteries. If you encounter a situation where one  
battery needs to be replaced, then replace both batteries. Refer to the specification table in this  
manual and the manual supplied with the battery charger for recommended type and capacities.  
To replace the batteries:  
1. Turn off the power to the controller.  
2. Make sure that the power chair is in drive mode. See III. “Your Power Chair.”  
3. Loosen the rear shroud fasteners. See figure 6.  
4. Remove the rear shroud.  
5. Unplug the battery connector. See figure 29.  
6. Disconnect the wiring harness from the rear battery.  
7. Disconnect the controller from the power pod. See figure 7.  
8. Pull up on the friction lock lever and remove the seat.  
9. Remove the retaining pin from the foot platform and lift the platform off of the power base. See figure 18.  
10. Turn the yellow fastener and remove the center shroud. See figure 6.  
11. Disconnect the wiring harness.  
12. Remove the rear battery.  
13. Slide the front battery tray forward.  
14. Disconnect the wiring harness from the front battery.  
15. Remove the front battery.  
16. Place a new rear battery onto the power base. Make sure that the terminals are facing forward.  
17. Place a new battery in the front of the battery tray. Make sure that the terminals are facing each other.  
WARNING! Use only the quick disconnect harness supplied with your power chair. It has a thermal  
fuse on each lead.  
18. Connect the wiring harnesses to the front battery. See figure 29.  
WARNING! Make sure you tighten the fasteners so that the connections are secure.  
19. Connect the wiring harnesses to the rear battery. See figure 29.  
20. Slide the battery tray back into the power base.  
NOTE: Make sure that the power pod is out of the way when reinstalling the batteries.  
21. Place the center shroud back on top of the power base and secure the yellow fastener.  
22. Reinstall the foot platform.  
23. Reinstall the seat.  
24. Reconnect the battery connector.  
25. Reconnect the controller to the power pad.  
26. Reinstall the rear shroud and tighten the fasteners.  
27. Charge the batteries. See VI. “Batteries and Charging.”  
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V I I . C A R E A N D M A I N T E N A N C E  
BATTERY CONNECTOR  
QUICK DISCONNECT  
THERMAL FUSES  
BATTERY WIRING DIAGRAM  
Figure 29. Jazzy 1103 Ultra Battery Connections  
When to See Your Authorized Pride Provider for Service  
The following symptoms could indicate a serious problem with your power chair. If necessary, contact your authorized  
Pride Provider. When calling, have the model number, serial number, nature of the problem, and the error code if available.  
! Motor noise  
! Frayed harnesses  
! Cracked or broken connectors  
! Uneven wear on any of the tires  
! Jerky motion  
! Pulling to one side  
! Bent or broken wheel assemblies  
! Does not power up  
! Powers up, but does not move  
Corrective Maintenance  
If the battery condition meter does not light up when you turn on the power:  
! Check the harness connections. Make sure they are tight.  
! Check the circuit breaker. Reset it if necessary.  
! Check the battery connections.  
If the above conditions prove normal, you can load test the batteries with a battery load tester. These testers are available  
at automotive parts stores. Disconnect both batteries before load testing and follow the directions that come with the load  
tester. If either one of the batteries fails the load test, replace both of them. If your power chair still does not power up,  
contact your authorized Pride Provider.  
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Jazzy 1103 Ultra  
V I I I . W A R R A N T Y  
LIFETIME LIMITED WARRANTY  
For the lifetime of your power chair from the date of purchase, Pride will repair or replace at our option to the original  
purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be  
defective in material and/or workmanship:  
Structural frame components, including:  
! Main Frame  
! Fixed-position seat post  
TWO-YEAR LIMITED WARRANTY  
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of  
charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in  
material and/or workmanship:  
Electronic components, including:  
! ChargerAssembly  
! Controller  
Main frame assemblies, including:  
! Anti-tip forks ! Caster forks  
! Caster beam ! Metal seat framing  
! Joystick  
Other components, including:  
! Foot riggings  
! Electrical Harness ! Foot rigging mounting brackets  
18-MONTH LIMITED WARRANTY  
For eighteen (18) months from the date of purchase, Pride will repair or replace at our option to the original purchaser, free  
of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in  
material and/or workmanship:  
! Motor/gearbox assembly ! Power seat actuator  
ONE-YEAR LIMITED WARRANTY  
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of  
charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in  
material and/or workmanship:  
! Accessories  
! Brakes (electronic function ONLY)  
SIX-MONTH LIMITED WARRANTY  
For six (6) months from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of  
charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in  
material and/or workmanship:  
! Bearings and bushings  
! Plastic components, except body  
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not  
warranted by Pride.  
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V I I I . W A R R A N T Y  
RECONDITIONED UNITS WARRANTY  
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.  
WARRANTY EXCLUSIONS  
This warranty does not extend to those items which may require replacement due to normal wear and tear.  
! ABS Plastic shrouds  
! Motor brushes  
! Upholstery and seating  
! Brake Pads  
! Tires and tubes  
! Fuses/Bulbs  
! Circumstances beyond the control of Pride  
! Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN  
ADVANCE, by Pride Mobility Products Corporation  
! Repairs and/or modifications made to any part without specific consent from Pride  
Exclusions also include components with damage caused by:  
! Contamination  
! Abuse, misuse, accident, or negligence  
! Battery fluid spillage or leakage  
! Commercial use, or use other than normal  
! Improper operation, maintenance, or storage  
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in  
cold conditions for an extended period of time, or worn out through heavy use is not covered.  
SERVICE CHECKS AND WARRANTY SERVICE  
Warranty service must be performed by an authorized Pride Provider. Do not return faulty parts to Pride without prior  
written authorization.All transportation costs and shipping damage incurred while submitting parts for repair or replacement  
are the responsibility of the purchaser.  
Failure to follow the instructions, warnings, and notes in the owner’s manual and those located on your Pride product can  
result in personal injury or product damage and will void Pride’s product warranty.  
There is no other express warranty.  
IMPLIED WARRANTIES  
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from  
the date of purchase and to the extent permitted by law.Any and all implied warranties are excluded. This is the exclusive  
remedy. Liabilities for consequential damages under any and all warranties are excluded.  
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation  
incidental or consequential damages. The above limitation or exclusion may not apply to you.  
This warranty gives you specific rights, and you may also have other rights which vary from state to state.  
Please fill out and return the product registration card to Pride. This will aid Pride in providing the best possible technical  
and customer service.  
46  
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Jazzy 1103 Ultra  
Quality Control - Jazzy 1103 Ultra  
Inclusion of all Parts  
Joystick Serial Number  
Controller Serial Number  
Left Motor Serial Number  
Right Motor Serial Number  
Fit and Finish  
Performance  
Pride keeps a more detailed report on file at the factory.  
Date Inspected  
Inspector  
*I NFMANU2429*  
Product Serial #  
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