MultiPhone PAP3501
DUO
Android Smartphone
User Manual
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About this user manual
This user manual is specially designed to detail the device’s functions and features.
- Please read this manual before using the device to ensure safe and proper use.
- Descriptions are based on the device’s default settings.
- Images and screenshots may differ in appearance from the actual product.
- Prestigio continuously strives to improve its products. Due to software upgrading, some
contents in this user manual may be different from your product. Prestigio reserves the rights
to revise this user manual or withdraw it at any time without prior notice. Please take your
product as standard.
- The Android applications provided on your device have been developed by Android's users or
other companies, not by Prestigio and are provided at no charge. Unless otherwise indicated,
Prestigio makes no promises nor representations, and takes no responsibilities about their
performance, quality, content, or intellectual property rights.
Conventions used in this manual
In this user manual, we use the following symbols to indicate useful and important information:
Caution: safety precaution and important information.
Note: additional information.
Tips: usage tips.
>
The order of options or menus you must select to perform a step.
Warranty Information
Prestigio MultiPhone PAP3501 DUO has a two-year warranty.
You may find detailed warranty information at
© Copyright 2014 Prestigio. All rights reserved.
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Contents
1. Unboxing ..........................................................................................................................1
Inside your package ................................................................................................................ 1
Your phone at a glance ........................................................................................................... 1
Buttons .................................................................................................................................... 2
2. Getting started .................................................................................................................3
Install the SIM card ................................................................................................................. 3
Insert the battery .................................................................................................................... 5
Power on your phone ............................................................................................................. 6
List menu .................................................................................................................................7
3. Basics ...............................................................................................................................8
Motion gesture ....................................................................................................................... 9
Charge the battery ................................................................................................................10
Connect to your PC ...............................................................................................................11
Lock and unlock the screen ...................................................................................................11
Adjust the volume .................................................................................................................12
Recently used apps ...............................................................................................................13
Notifications panel ................................................................................................................13
Enter text ...............................................................................................................................14
Use widgets ...........................................................................................................................15
System upgrade ....................................................................................................................15
Status icons ...........................................................................................................................16
Make a call ............................................................................................................................17
Answer a call .........................................................................................................................17
Reject a call ...........................................................................................................................17
End a call ...............................................................................................................................17
Contacts ................................................................................................................................17
Use speed dial .......................................................................................................................19
Call a phone number in a text message ................................................................................19
Call a phone number in an e-mail .........................................................................................19
Set up a conference call ........................................................................................................20
Make an emergency call .......................................................................................................20
5. Messages ....................................................................................................................... 21
Send a message .....................................................................................................................21
Check your message ..............................................................................................................21
Reply to a message ...............................................................................................................21
Forward a message ...............................................................................................................21
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Delete your messages ...........................................................................................................22
Create a conversation shortcut .............................................................................................22
WAP push messages .............................................................................................................22
Set up an e-mail account ......................................................................................................23
Send a mail ............................................................................................................................23
View your mails .....................................................................................................................23
Reply to a mail ......................................................................................................................24
Delete mails ..........................................................................................................................24
Gmail .....................................................................................................................................24
7. Camera .......................................................................................................................... 26
Your camera at a galance ......................................................................................................26
Take a photo .........................................................................................................................26
Take a photo of yourself .......................................................................................................26
Take a panoramic photo .......................................................................................................27
Take continuous shots ..........................................................................................................27
Record a video ......................................................................................................................27
Camera scenes ......................................................................................................................27
Camera and video settings ....................................................................................................28
8. Multimedia .................................................................................................................... 29
Gallery ...................................................................................................................................29
Video player ..........................................................................................................................32
Music player ..........................................................................................................................33
FM radio ................................................................................................................................34
Voice recorder .......................................................................................................................35
Connect to the Internet ........................................................................................................37
VPN ........................................................................................................................................40
Web browse ..........................................................................................................................40
10.Bluetooth ....................................................................................................................... 42
Bluetooth ..............................................................................................................................42
11.Apps ............................................................................................................................... 44
Play store ...............................................................................................................................44
Manage your apps ................................................................................................................44
12.eReader Prestigio ........................................................................................................... 45
Your eReader at a glance ......................................................................................................45
Download an e-book .............................................................................................................45
Read an e-book .....................................................................................................................46
eReader settings ...................................................................................................................46
13.Travel & maps ................................................................................................................ 47
Find a location .......................................................................................................................47
Get directions ........................................................................................................................47
Navigation .............................................................................................................................48
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Use Google Maps ..................................................................................................................48
14.Files and storage ............................................................................................................ 49
Your files ...............................................................................................................................49
Storage ..................................................................................................................................49
15.Utilities .......................................................................................................................... 51
Clock ......................................................................................................................................51
Calendar ................................................................................................................................52
Calculator ..............................................................................................................................52
ToDo list ................................................................................................................................53
Google search .......................................................................................................................53
16.Set up your phone .......................................................................................................... 55
Wireless & Networks .............................................................................................................55
Device ....................................................................................................................................56
Personal ................................................................................................................................56
Accounts ................................................................................................................................57
System ...................................................................................................................................57
17.Specifications ................................................................................................................. 58
18.Specific Absorption Rate Information ............................................................................. 59
International standards ........................................................................................................59
19.Troubleshooting ............................................................................................................. 60
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1.Unboxing
Inside your package
• Prestigio MultiPhone
• Adapter
1
• Battery
• Quick start guide
• USB cable
• Warranty card
• Legal and safety notices
Your phone at a glance
1
6
7
12
13
8
9
2
3
10
11
4
5
Proximity and light sensor
Volume button
Touch screen
Earpiece
1
2
3
4
5
6
7
8
Power button
Speaker
9
10
11
12
13
Home key
Back key
Menu key
Earphone jack
Rear camera
Micro USB port
Front camera
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Buttons
Button
Definition
Power
Function
• Press and hold to power on or off your phone.
• Press to lock or unlock the screen display.
Volume
• Press to turn up or lower the volume.
• Tap to open a list of options available on the current screen.
Menu
Home
• Tap and hold to open the list of recent apps.
• Tap to return to the Home screen.
• Tap to return to the previous screen.
• Tap to hide the on-screen keyboard when it is opened.
Back
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2.Getting started
Congratulations on your purchase and welcome to Prestigio.
To get the most from your product and enjoy all that Prestigio has to offer,
please visit:
For more details about your product, please visit:
Please read the "MultiPhone legal and safety notices" on your package before use.
• Do not cover the antenna area with your hands or other objects. This may cause
connectivity problems or drain the battery.
• Do not allow water to contact the touch screen. The touch screen may malfunction
in humid conditions or when exposed to water.
Install the SIM card
Follow the steps below to insert your SIM card. Remember to turn off your mobile phone before
removing the rear panel.
1. Securely hold your MultiPhone with your fingers and remove the rear panel.
• Be careful not to damage your fingernails when removing the rear panel.
• Do not bend or twist the rear panel excessively. Doing so may damage the cover.
2. With your thumb or any other finger, lift the battery from the battery compartment.
3. With the SIM card’s gold contacts facing down and its cut-off corner facing outwards, insert the
SIM card all the way into the SIM card slot. Push the SIM card in until it clicks into place.
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Remove the SIM card: Push the SIM card in to eject it from its slot, and remove it.
Insert a memory card
You can expand the memory of your phone and store more multimedia files by adding a micro-SD
card. Depending on the memory card manufacturer and type, some memory cards may not be
compatible with your device.
1. Insert a memory card with the gold contacts facing downwards.
2. Push the memory card into the slot until it locks in place.
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
• When inserting a memory card into the device, the memory card’s file directory
appears in the ES File Explorer > SD card.
Remove the memory card: push the memory card until it disengages from the
device, and then pull it out.
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Insert the battery
Insert the battery (with its exposed copper contacts first) into the battery compartment.
Please use only original batteries that came in the box or replacements that we
recommend.
Put the rear panel back
1. Align the rear panel onto the top part of your phone.
2. Press the sides and the bottom part of the rear panel against your phone to lock the cover into
place.
You will hear a click when the rear panel is locked in place.
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Power on your phone
Press and hold the power button for a few seconds to power on your phone.
1. When turning on the device for the first time, follow the on-screen instructions to set up your
device.
2. After setting up your phone, a Prestigio Installer Wizard will appear on the screen. It offers you
a few third-party apps, tap the apps you want to install on your phone. Follow the on-screen
instructions to install the apps.
3. It may take a few minutes for your phone to install the apps.
To turn off your phone, press and hold the power button, and then tap Power off on
the pop-up screen.
If you do not install the apps provided by the Prestigio Installer Wizard the first time,
you can tap
on the Home screen to install the apps later.
Home screens
Your Home screen is the starting point to access all of your phone’s features. The Home screen
can have multiple panels. To view other panels, swipe left or right. Tap to return to the Home
screen. You can add your favourite applications, shortcuts, folders and widgets here so they are
always just a tap away. Your phone’s Home screen consists of the following:
Status bar
Applications and
widgets
Tap to enter the list
menu
Shortcut
Personalise your wallpaper
Pick your favourite photo as your Home wallpaper. Choose from the available wallpapers, or use
any photo you have taken with the camera.
1. On the Home screen, tap
> Wallpaper.
2. Select one of the following: ES File Explorer, Gallery, Live wallpapers, Video wallpapers or
Wallpapers.
3. Select an image and tap Set wallpaper. Or, select an image, resize it by dragging the frame, and
then tap OK.
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Add an app icon to Home screen
1. On the Home screen, tap
to open the list menu.
2. Tap and hold an application icon.
3. Drag it into a panel preview.
Remove an item on Home screen
1. Tap and hold an item to remove.
2. The Remove option appears at the top of the Home screen.
3. Drag the item to the Remove option.
4. When the Remove option turns red, release the item.
List menu
All your apps' icons can be found on the list menu. You can also find all the widgets of the apps on
the list menu. On the Home screen, tap
panels. To view other panels, swipe left or right. Tap
phone’s list menu consists of the following:
to open the list menu. The list menu can have multiple
or
to return to the Home screen. Your
Applications tab
Widgets tab
Tap to enter
app shop
Applications
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3.Basics
Finger tips
3
Only use your fingers to use the touch screen.
Tap
Tap and hold
To open an application, to select a menu item,
to press an on-screen button, or to enter a
character using the on-screen keyboard, tap it
with a finger.
Tap and hold an item for more than 2 seconds
to access available options.
Swipe
Slide
Quickly swipe your finger vertically or
horizontally across the screen to go to other
home pages, scroll through documents, and
more.
Slide your finger vertically across the screen to
open drop-down menu.
Zoom in
Zoom out
Pinch two fingers together on a web page,
map, or image to zoom out a part.
Spread two fingers apart on a web page, map,
or image to zoom in a part.
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Scroll
Flick
Drag up or down to scroll. On some screens,
such as web pages, you can also scroll side to
side.
Flick left or right on the Home screen or the
applications screen to see another panel. Flick
up or down to scroll through a web page or a
list, such as contacts.
Attention: Excessive pressure on the screen (over 250gr/
cm2) prevents correct movement recognition and may cause
eventual screen failure. Moves must be light and tangent.
Motion gesture
Rotate your phone for a better view
For many screens, you can automatically change the screen orientation from portrait to landscape
by turning your phone sideways. When entering text, you can turn your phone sideways to bring
up a bigger keyboard.
To prevent the display from rotating automatically, open the notifications panel and
deselect Auto rotation.
• Some applications do not allow screen rotation.
• Some applications display a different screen depending on the orientation.
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Charge the battery
A new battery is partially charged. The battery icon at the upper-right corner shows the level of
charging status.
1. Plug the small end of the charger into the micro USB port of the device, and plug the large end
of the charger into an electric socket.
2. After being fully charged, disconnect the device from the charger. First unplug the charger from
the device, and then unplug it from the electric socket.
Always use authentic accessories to optimise your battery performance. Non-
authentic accessories (eg. chargers) can damage your battery and even your phone.
• You can use the phone while it is charging.
• Keeping the charger plugged to the phone when the battery is fully charged will
not damage the battery. The only way to turn off the charger is to unplug it, so it is
advised to use an easily accessible power socket.
• If you do not intend to use your phone for several days, we recommend that you
remove the battery.
• If a fully charged battery is left unused, it will lose its charge over time.
• If a battery is being used for the first time or the battery has not been used for a
prolonged period, it may take longer time to recharge.
Optimise your battery performance
Here are some tips to help you optimise your battery performance.
- Always ensure that your phone profile is appropriately set to meet your actual usage. Profile
setting significantly impacts the phone’s battery performance. In general, outdoor mode is
the most power-draining setting while silent mode consumes the least amount of power.
- If you are not using Bluetooth, Wi-Fi, GPS or other applications, turn them off. And be sure to
lock your phone to prevent accidental pressing of the keys with the auto-lock feature.
- Adjust the intensity of your display screen’s backlight to low or medium level and for the
shortest duration. In general, the lower the backlight level and the shorter the duration, the
more power you will save.
- Avoid using or placing your phone near magnetic objects (eg. a radio or television) or on
metal surfaces, which will impact the network connection and ultimately drain power from
your battery.
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Connect to your PC
You may need to connect your phone to a PC in order to complete activation. Your phone’s micro
USB port allows you to exchange media and other files with a PC.
Connect as a media device
1. Connect your phone to the PC with the included USB cable.
2. Open the notifications panel, and then tap Connected as a media device > Media device (MTP).
3. Transfer files between your phone and the PC.
Connect with Windows Media Player
Ensure that Windows Media Player is installed on the PC.
1. Connect your phone to the PC with the USB cable.
2. Open the notifications panel, and then tap Connected as a media device > Media device (MTP).
3. Run Windows Media Player and sync music files.
Tap Camera (PTP) on USB computer connection screen if your PC does not support
Media Transfer Protocol (MTP) nor have any appropriate driver installed.
Lock and unlock the screen
When not in use, lock your phone to prevent unwanted operations and save the battery power.
- Lock: press the power button.
When your phone is locked, nothing happens if you touch the screen.
Your phone can still:
• Receive calls, text messages, and other updates.
• Play music.
• Adjust the volume.
You can use the earphones to answer a call or listen to music.
- Unlock: press the power button, and then slide the lock icon to unlock your screen.
Auto lock
You can set a time span for the screen to be locked automatically.
1. On the Home screen, tap
2. Tap >Display > Sleep.
3. Select your desired time span.
to open the list menu.
You can also access System settings by taping
on the Home screen or list menu.
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Set screen lock pattern
Protect your personal information and prevent others from using your phone without your
permission by setting a screen lock pattern, Face Unlock, PIN, or password. You will be asked to
unlock the screen every time your phone is powered on or when it is idle for a certain period of
time.
1. On the Home screen, tap
to open the list menu.
to open the list menu.
to open the list menu.
2. Tap
>Security > Screen lock.
Setting a slide unlock
1. On the Home screen, tap
2. Tap
>Security > Screen lock > Slide.
Setting a Face Unlock
1. On the Home screen, tap
2. Tap
>Security > Screen lock > Face Unlock.
3. Fit your face in the frame to be captured.
Setting a voice unlock
1. On the Home screen, tap
to open the list menu.
2. Tap
>Security > Screen lock > Voice Unlock.
3. Follow the prompts to record your voice.
Setting a pattern
1. On the Home screen, tap
to open the list menu.
2. Tap
>Security > Screen lock > Pattern.
3. Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
Setting a PIN
1. On the Home screen, tap
to open the list menu.
2. Tap >Security > Screen lock > PIN.
3. Enter at least four numbers, and then enter the PIN again to verify it.
Setting a password
1. On the Home screen, tap
to open the list menu.
2. Tap >Security > Screen lock > Password.
3. Enter at least four characters including numbers and symbols, and then enter the password
again to verify it.
Unlock your phone
Turn on the screen by pressing the power button, and enter the unlock code.
If you have forgotten your screen lock pattern, you have up to five attempts to try and unlock your
phone. If this fails, take the device to your dealer to reset it.
Adjust the volume
Press the volume button to adjust the volume. Press the top of the button to turn up the volume,
and press the bottom of the button to lower it.
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Recently used apps
You can easily access apps you have just recently opened.
1. Press and hold the menu button
to open the list of recently used apps.
2. Slide your finger up and down to see recently opened apps.
- To switch back to an app, tap it.
- To remove an app from the list, swipe it.
Notifications panel
To help make sure you do not miss important events, many apps can provide alerts. An alert can
appear briefly as a banner at the top of the screen, which goes away if you do not respond to it, or
as a notice in the center of the screen that remains until you acknowledge it.
When you get a new notification, you can open the notifications panel to see what event
notification or new information you have received. You can also quickly access settings from the
notifications panel.
- To open the notifications panel, slide down from the top of the screen.
- To close the notifications panel, drag up the bar that is at the bottom of the screen.
- To dismiss the notification, tap
.
- To enter system settings, tap
.
Using Quick Settings
The Quick Settings tab allows you to easily turn airplane mode, Wi-Fi, and other functions on and
off. It also provides a quick shortcut to change the mode, set the brightness and auto rotation.
- Tap
or
to switch between notifications and quick settings list.
You can view your phone’s current status and use the
following options:
-Airplane mode: turn on or off your phone's wireless radios.
-Battery: check the battery status.
-Wi-Fi: activate or deactivate the Wi-Fi feature.
-Bluetooth: activate or deactivate the Bluetooth feature.
-GPS: activate or deactivate the GPS feature.
-Data connection: activate or deactivate the data connection.
-Data usage: check the data usage of the data connection.
-Audio profiles: switch to general, silent, meeting or outdoor
profiles quickly.
-Brightness: adjust the brightness of the screen.
-Timeout: adjust the screen timeout.
-Auto rotation: allow or prevent the interface from rotating
when you rotate the device.
-Air shuffle: turn on or off Air shuffle when you are capturing
photos, browsing photos, listening to music or FM radio. You
can capture a photo, browse the next photo, listen to next
song or channel by moving you hand. The sensor is behind the
front camera.
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Enter text
Use the on-screen keyboard to enter text, such as contact information, mail, and web addresses.
Depending on the app and the language you are using, the keyboard may correct misspelled
words, predict what you are typing, and even learn as you use it.
Change the input method
You can download an input app or use the input method pre-installed on your phone. To change
the input method, follow these steps:
1. On the Home screen, tap
to open the list menu.
2. Tap >Language & input > Default.
3. Choose the desired input method.
Use the Prestigio keyboard
Tap a text field to bring up the keyboard, and then tap keys on the keyboard.
You can enter text with the built-in QWERTY keyboard.
Enter text
As you type, each letter appears above your thumb or finger. The letter is not entered until you
choose your desired word.
- Type uppercase: tap the Shift key
before tapping a letter. Or touch and hold the Shift key,
then tap a letter.
- Type lowercase: tap the Shift key again and then tap a letter.
- Enter numbers, symbols or punctuation: tap
.
Enter text by voice
You also can enter the text by activating the voice input feature and then speak into the
microphone. Your phone displays what you speak.
Voice typing: open the Prestigio keyboard, tap
.
- If the device does not recognise your words correctly, tap the underlined text and select an
alternative word or phrase from the dropdown list.
- To change the language or add languages for the voice recognition, tap
and select
Add more languages.
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Copy and paste text
1. After you have selected the text you want to copy, tap
the clipboard.
. The selected text is then copied to
2. In a text entry field, press and hold at the point where you want to paste the text.
3. Tap Paste.
Move a text
1. After you have selected the text you want to cut, tap
. The selected text is then cut to the
clipboard.
2. In a text entry field, press and hold at the point where you want to paste the text.
3. Tap Paste.
You can tap
to select all the text you have entered.
Use widgets
Widgets put at-a-glance important information and media content up front on your Home screen.
Some widgets are already added to your Home screen for your convenience. You can add more
from the available selections of widgets.
Add a widget to Home screen
1. On the Home screen, tap
to open the list menu.
2. Tap WIDGETS to open the widgets list.
3. Scroll left or right on the widgets panel.
4. Tap and hold the desired widgets to add it to the Home screen.
• Some widgets connect to web services. Using a web-based widget may result in
additional charges.
• The widgets available may vary depending on the region or the service provider.
System upgrade
Your phone can check and notify you if there is a new upgrade available. You can also manually
check if there is an available update.
You can set this option in Settings > About phone > System updates.
Do not press any buttons while the device is upgrading.
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Status icons
The icons in the status bar at the top of the screen give information about your phone:
Icons
What it means
Icons
What it means
Silent mode activated.
3G network connected.
Vibration mode activated.
Airplane mode activated.
Wi-Fi connected.
Roaming (outside of normal
service area).
Battery power level.
Call in progress.
Bluetooth is activated.
Connected to PC.
Wired earphone +
microphone connected.
Missed call.
New SMS or MMS.
Wired earphone connected
No SIM card detected.
Alarm is set.
GPRS network connected.
EDGE network connected.
HSPA network connected.
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4.Phone
Learn to use calling functions, such as making and answering calls, using options
available during a call or customising and using call-related features.
Make a call
1. Tap
to open the dial pad, enter your number directly. Or enter the first few digits of a
phone number, then choose a contact.
2. Tap
.
You also can use the following methods to make a call:
- Make a call from the history of incoming and outgoing calls and messages.
- Make a call from the contacts list.
- Make a call from the list of favourite contacts.
The phone dialler’s SmartDial features makes it quick and easy for you to make a
call. Simply enter the phone number or first few letters of the person’s name you
want to call. SmartDial automatically searches and filters your stored contacts and
the phone numbers from the call history.
Answer a call
When you receive a phone call from a contact, the incoming call screen appears. To pick up the
phone, do the following:
- Slide
to
.
• If there is a headset connected to your phone, you can pick up a call by pressing
the center button of your headset.
• If the call waiting service is active, another call can be made. When the second call
is answered, the first call is put on hold.
Reject a call
When a call comes in, do the following to reject the call:
- Slide
to
to
, reject the call immediately.
- Slide
, you can send a message to the caller or create a task for returning the call.
- Press the power button or volume button to mute the ringing sound without rejecting the
call.
End a call
Tap
to end a call. Or press the center button of your headset.
Contacts
Contacts are stored in one of the two available phone books: SIM phone book (located on your
SIM card, by which the number of entries you can store depends on its capacity) or the Smart
phone book (located on your phone). When adding new contacts, the contacts will only be added
to the phone book you have selected.
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View contacts
Do the following methods to view the contact list:
- On the Home screen, tap.
- Or on the list menu, tap.
Search for a contact
1. Go to
to view the contact list.
2. Scroll up or down the contact list.
3. Tap
and enter the first few letters of the name in the search bar.
4. Select the contact from the option list.
Call a contact
1. Go to
to view the contact list.
2. Scroll the list to select your desired contact.
- Tap the number area to call the contact.
- Tap
to make a video call with the contact.
Add a new contact
Method one:
1. On the Home screen, tap
to display the dial pad.
2. Enter a number, tap
> Add to contacts.
3. Tap Create new contact, select your desired storage.
4. Add details as desired.
5. Tap Done to finish and save.
Method two:
1. Go to
to view the contact list.
2. Tap
to add a new contact.
For contacts on the smart phone book, you can add detailed information, like home
number, office number, contact pictures and etc.
My favourites
Add a contact to favourites
You can add contacts from your smart phone book to favourites.
1. Search for the desired contact.
2. Tap
to add the contact to your favourites.
View your favourites
1. Go to
2. Tap
to view the contact list.
to view your favourites.
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Contact groups
You can group your contacts as different groups. For different groups, you can use different
identifications, and send messages to a group.
Add contacts to a group
1. Go to
2. Tap
3. Tap
to view the contact list.
to view contact groups.
to add contacts to a group.
4. Enter your group’s name, and tap
to add contacts.
Import/Export contacts
1. Go to
2. Tap
to view the contact list.
> Import/export.
3. Select the contacts storage.
4. Follow the prompts to finish.
Delete contacts
1. Go to
2. Tap
to view the contact list.
> Delete contact.
3. Choose the contacts you wish to remove.
4. Tap OK to delete the contacts.
Use speed dial
Use speed dial to call a phone number with a single tap. For example, if you assign a contact’s
number to the number 2 key, you can just press and hold 2 to dial the number.
The number 1 key is generally reserved for your voice-mail. Press and hold this key
to call voice-mail and retrieve your voice-mail messages.
To assign a contact to a speed dial key
1. On the Home screen, tap
2. Tap > Speed dial.
3. Choose a numeric key.
to display the dial pad.
4. Tap the desired contact from your phone book.
Call a phone number in a text message
1. Tap the phone number within the message.
2. Tap
to call the number.
To call the message sender, tap
on the top of your screen.
Call a phone number in an e-mail
1. Tap the phone number in the e-mail body.
2. Tap
to call the number.
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Set up a conference call
If network is available, you can make the first call or accept a call. Then simply dial each
subsequent call to add it to the conference.
Make sure your SIM card is enabled with conference calling service. Contact your
mobile operator for details.
1. During a call, tap
2. Tap to dial the number.
3. The second number is dialled, and the first call is put on hold at this time.
- You can tap to toggle between 2 calls.
to enter a phone number or select a contact from your phone book.
- Tap to add the contact to a conference call.
Make an emergency call
In some regions, you can make emergency calls even if you do not have a SIM card installed or
your SIM card has been blocked.
If you are out of base station coverage, you will not be able to make an emergency
call.
1. On the Home screen, tap
to open the dial pad.
2. Dial the emergency number for your location, and then tap
.
In Europe, the standard emergency number is 112; in the UK, it is 999.
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5.Messages
Messages let you exchange text messages with other SMS and MMS devices via
your cellular connection. Your sent and received messages are neatly grouped
into conversations, by contact name or phone number.
Send a message
1. On the Home screen or list menu, tap
.
2. Tap to start composing a new message.
3. Use the following methods to add recipients:
- Enter a phone number.
- Tap
, select contacts, and then tap OK.
4. Enter the text message in the text box.
5. Tap
6. Tap
to add picture/video/audio/slideshow if you want to send an MMS message.
to send the message.
After you finish entering your text, you can just tap
draft.
to save the message as a
• There is a limit on the number of characters for a single text message (displayed
above the send button). If you exceed the limit, your text message will be
delivered as one but will be billed as more than one message.
• Your text message automatically becomes a multimedia message if you enter an
e-mail address as the recipient, add a message subject, attach an item, or compose
a long message.
Check your message
Depending on your notification settings, your phone plays a sound, vibrates, or displays the
message briefly in the status bar when you receive a new message. A new message icon is also
displayed in the status bar. Incoming messages are grouped into message threads by contact.
Check your text message
- Open the notifications panel, and then tap the new message notification.
- Go to the messages app and open the message.
Listen to a voice message
When you receive a voice message, check the message and tap
to start voice playback.
Reply to a message
1. On the messages screen, tap a contact (or phone number) to display the exchange of messages
with that contact.
2. In the text box, enter your message.
3. Tap
to send the message.
Forward a message
1. On the messages screen, tap a contact (or phone number) to view the exchange of messages
with that contact.
2. Tap and hold a message.
3. In the pop-up window (Message options), select Forward.
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4. Use the following methods to add recipients:
- Enter a phone number.
- Tap
5. Enter more text if you want.
6. Tap to send the message.
, select contacts, and then tap OK.
Delete your messages
Delete a message
1. On the Home screen or list menu, tap
2. The messages screen is displayed.
.
3. Tap a contact (or phone number) to view the exchange of messages with that contact.
4. Tap and hold a message.
5. In the pop-up window (Message options), select Delete.
Delete a conversation
1. On the Home screen or list menu, tap
2. The messages screen is displayed.
3. Tap and hold a contact or phone number.
.
4. Tap
at the bottom of the screen.
Create a conversation shortcut
You can create a shortcut for the conversation, do the following:
1. On the Home screen or list menu, tap
2. The messages screen is displayed.
3. Tap and hold a contact or phone number.
.
4. Tap
at the bottom of the screen.
5. Then you can find the shortcut on your Home screen.
WAP push messages
WAP push messages contain a web link. Often, the link is to download a file that you have
requested from a service provider. When you receive a WAP push message, a notification icon is
displayed in the status bar.
Read a new WAP push message
1. Open the notifications panel, and then tap the push message notification.
2. Tap Visit website.
View all your WAP push messages
1. On the Home screen or list menu, tap
2. Tap > Wappush messages.
.
You can only see this option if you have previously received WAP push messages.
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6.Mail
Use this application to send or view e-mail messages. Learn to send or view
e-mail messages via your personal or company e-mail account.
Set up an e-mail account
1. On the Home screen or list menu, tap
- If this is your first time adding an e-mail account in Mail, move to the next step.
- If you have already added an e-mail account, then tap > Settings > ADD ACCOUNT.
2. Enter the e-mail address and password for your e-mail account.
and do one of the following:
3. Tap Next for a private e-mail account, or tap Manual setup for a company e-mail account.
4. Follow the prompts to complete the setup.
When you finish setting up the e-mail account, the e-mail messages will download to
your device.
Consult your mail service provider for the mail server configuration.
Send a mail
1. On the Home screen or list menu, tap
2. Switch to the e-mail account that you want to use.
3. Tap
.
.
4. Fill in one or more recipients.
- If you want to loop in more recipients in a carbon copy (Cc) or blind carbon copy (Bcc) of the
e-mail message, tap
5. Enter the subject, and then compose your mail.
- Add an attachment: tap > Attach file and then choose the files you want to send out.
6. Tap to send the mail.
> Add Cc/Bcc.
View your mails
1. On the Home screen or list menu, tap
.
2. Switch to the e-mail account that you want to use.
3. The mail inbox will be displayed on the screen.
4. Tap
5. Tap the desired mail to read it.
- Use or to view the previous or next mail.
to check whether there is a new mail.
Unread e-mail messages are displayed in bold and color bars appear next to them.
Search for a mail
1. On the Home screen or list menu, tap
.
2. Switch to the e-mail account that you want to use.
3. Tap to display the search bar.
4. Choose a search option in the drop-down list.
5. Enter the first few letters of the mail sender or subject in the search bar.
6. Select the mail from the list.
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Reply to a mail
1. On the Home screen or list menu, tap
.
2. Switch to the e-mail account that you want to use.
3. In the inbox, tap the e-mail message.
4. Tap
5. Tap
, and then compose your mail.
to send the mail.
Delete mails
1. On the Home screen or list menu, tap
.
2. Switch to the e-mail account that you want to use.
3. Tap the mail you wish to delete, and then tap
.
Gmail
Use this application to quickly and directly access the Google Mail service.
View your Gmail Inbox
All your received e-mail messages are delivered to your Inbox.
1. On the Home screen or list menu, tap
2. Your mail inbox is displayed on the screen.
3. Tap > Refresh to check whether there is a new mail.
.
4. Tap the desired mail to read it.
5. Swipe left or right to view the previous or next mail.
Keep this e-mail for
long-term storage.
Delete this e-mail.
Mark the e-mail as unread.
Mark the e-mail as a
reminder.
Reply to this e-mail.
Reply to all recipients
or forward this e-mail
to others.
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Search for a mail
1. On the Home screen or list menu, tap
.
2. Tap
to display the search bar.
3. Enter the first few letters of the mail sender or subject in the search bar.
4. Select the mail from the list.
Send a mail in Gmail
1. On the Home screen or list menu, tap
2. Tap
3. Fill in one or more recipients.
- If you want to loop in more recipients in a carbon copy (Cc) or blind carbon copy (Bcc) of the
e-mail message, tap > Add Cc/Bcc.
4. Enter the subject, and then compose your mail.
- Add a picture or file: tap > Attach picture/Attach file.
.
.
5. Tap
to send the mail.
Reply to a mail in Gmail
1. On the Home screen or list menu, tap
.
2. In the e-mail account inbox, tap the e-mail message.
3. Tap
4. Tap
, and then compose your mail.
to send the mail.
Delete mail in Gmail
1. On the Home screen or list menu, tap
.
2. Tap the desired mail, and then tap
.
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7.Camera
With your phone, you can take both photos and videos as desired. In addition
to a rear camera, there is a camera on the front for video calls and self-portraits.
An LED flash on the back gives you extra light when you need it.
- To use the camera, on the Home screen or list menu, tap
.
Your camera at a galance
Switch between
the front and rear
camera.
Change the
flash setting.
Image preview.
Capture mode.
Capture a photo.
Switch to video
recording.
Change the
camera settings.
Select capture mode
While using your camera, you can scroll down to select your desired capture mode. You can
choose the following capture modes:
Take a single photo.
Take a panoramic photo.You can take a photo composed of many photos strung
together.
Auto capture when smile is detected.
Take a photo
1. Tap
to turn on the camera.
2. Spread or pinch the screen to zoom in or out.
3. Change the camera setting if necessary.
4. Point the camera at what you want to capture. The camera will adjust the focus automatically
as you move it.
5. Tap
to capture the photo.
Take a photo of yourself
1. Tap
2. On the screen, tap
3. Tap to capture the photo.
to turn on the camera.
.
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Set self timer
1. Tap
2. Tap
to turn on the camera.
to customise your camera.
> Self timer, select your time span.
3. On the pop-up window, tap
4. When you are ready to take a photo, tap . The photo will be captured after the set time
span.
Take a panoramic photo
You can capture anything wide or tall objects in a single photo with your phone.
1. Tap
to turn on the camera.
2. Scroll down the capture modes, and then tap
.
3. When you are ready to take the first shot, tap
. Directional arrows appear, prompting you to
pan left or right in landscape view (or pan up or down in portrait view).
4. Pan your phone as smoothly as you can, and then pause when you see a complete frame on the
Viewfinder screen. The camera will automatically capture the shot.
5. Repeat the previous step to take the remaining shots.
6. The camera will stitch the shots into a single photo.
Zoom and flash are disabled when you are in this mode.
Take continuous shots
You can take continuous shots by holding the capture icon. Make sure that you are in normal
capture mode by tapping
.
1. Tap
2. Tap
to turn on the camera.
to customise your camera.
3. On the pop-up window, tap
> Continuous shot, select your desired shots.
4. When you are ready to take the photo, tap and hold
.
5. To save more photos from the batch, just delete the photos you do not want to keep.
Record a video
1. Tap
to turn on the camera.
2. When you are ready to start recording, tap
.
3. While recording, you may choose to do the following:
- Zoom in or out.
- Change focus to a different subject or area by tapping it on the Viewfinder screen.
- Tap the flash icon to turn the flash on or off.
- Tap
to pause the video recording.
- To capture an image from the video while recording, tap
.
4. To stop recording, tap
.
Camera scenes
A scene is a collection of settings to suit the lighting and environment. Use normal mode and let
the camera automatically determine the optimal settings, or choose from a wide selection of
scenes before you take a photo. Predefined settings make point-and-shoot photos easier to take.
1. Tap
2. Tap
to turn on the camera.
to customise your camera.
3. On the pop-up window, tap
> Scene mode.
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Camera and video settings
Before you take a photo or record a video, customise your camera settings.
1. Tap
2. Tap
to turn on the camera.
to customise your camera.
3. On the pop-up window, tap
/
/
to switch among general settings, camera and video
settings. The available options vary depending on the mode used.
- GPS location info: Attach a GPS location tag to the photo.
- Exposure: This determines how much light the camera’s sensor receives. For lowlight
situations, use a higher exposure.
- Color Effect: Select among various photo effects to suit your needs.
- Scene mode: Select your desired scene mode.
- White balance: Select an appropriate white balance, so images have a true-to-life colour
range. The settings are designed for specific lighting situations. These settings are similar to
the heat range for white-balance exposure in professional cameras.
- Anti-flicker: Select a band to avoid the impacts on photos caused by flickers from lighting
sources.
- Restore defaults: Restore to default settings.
- Face detection: Set the ideal exposure and clarity of faces.
- Self timer: Select a time span for shutter delay to take a self-portrait.
- Continuous shot: Allows you to take several photos in quick succession.
- Picture size: Select from various standard sizes for your picture.
- Preview size: Set the preview screen ratio before you take a photo.
- EIS: The EIS (Electronic Image Stabilization) function helps reduce blurring associated with the
motion of a camera during exposure.
- Microphone: Enable or disenable microphone while recording a video.
- Audio mode: Select an audio mode for your video.
- Time lapse interval: Set the time lapse interval to adjust the speed of your video output.
- Video quality: Set the quality level for videos as this setting will affect your file size.
• To improve GPS signals, avoid shooting in locations where the signal may be
obstructed, such as between buildings or in low-lying areas, or in poor weather
conditions.
• Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the GPS location info.
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8.Multimedia
Your phone provides several multimedia for your entertainment. You can view
your photo gallery, enjoy music, and watch videos.
Gallery
Use Gallery to view all your photos and videos on your phone.
- To open your Gallery, on the Home screen or list menu, tap
.
• Some file formats may not be supported depending on the software installed on
your device.
• Some files may not display properly depending on their encoding.
View your photos
View photos in the album
1. On the Home screen or list menu, tap
.
2. Tap
to open a drop-down list, and then tap Albums.
3. Browse an album or a group of photos.
4. Tap a photo to view it full-screen.
View photos by locations
1. On the Home screen or list menu, tap
.
2. Tap
to open a drop-down list, and then tap Locations.
3. Pinch the screen or pan across the map until (location indicator) appears. The location indicator
shows how many photos are taken in that area. Only photos with geo-tag info will appear on
the map.
4. Tap the location indicator. The photos taken in the same area will be displayed.
View photos by time
View photos and videos based on when they were taken.
1. On the Home screen or list menu, tap
.
2. Tap to open a drop-down list, and then tap Time. Photos and videos stored in your phone
will be displayed according to the time they were taken.
3. Tap the sorted photos by a time. All the photos taken around that time will be displayed.
Zoom in and out
Use one of the following methods to zoom in or zoom out an image:
• Double-tap anywhere to zoom in.
• Spread two fingers apart on any place to zoom in. Pinch to zoom out, or double-tap to return.
Start a photo slideshow
1. On the Home screen or list menu, tap
2. Browse to select an album or a group of photos.
3. Tap > Slideshow.
.
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Watch a video
1. On the Home screen or list menu, tap
.
2. Go to one album in Gallery, select the video that you want to watch.
3. Tap the on-screen keys to control the video playback.
4. Press the volume button to adjust the sound.
5. Tap
for more options.
Edit your photos
When viewing a photo, tap
to use the following functions:
• Delete: Delete the photo.
• Slideshow: Start a slideshow with images in the current folder.
• Edit: Launch Paper Artist to edit a photo.
• Rotate left: Rotate anticlockwise.
• Rotate right: Rotate clockwise.
• Crop: Resize the orange frame to crop and save your photo.
• Set picture as: Set a photo as your wallpaper or a contact image.
• Details: Check information of the photo file.
Crop a photo
1. On the Home screen or list menu, tap
2. Select the photo that you want to edit.
.
3. Tap
> Edit, and then tap
> Crop. You will see a crop box around the photo.
- Drag the crop box over the part of the photo you want to keep.
- Press the edge of the crop box, and drag your finger inward or outward to resize the photo.
4. Tap Save.
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The cropped photo is saved as a copy. The original photo remains unedited.
Add photo effects
1. On the Home screen or list menu, tap
2. Select the photo that you want to edit.
.
3. Tap
> Edit, and then tap
.
4. Tap an effect to apply to the photo.
5. Tap Save.
The enhanced photo is saved as a copy. The original photo remains unedited.
Share your photos
You can share your photos with another device via e-mail, MMS or Bluetooth.
Share photos by E-mail
1. On the Home screen or list menu, tap
.
2. Select the photo(s) that you want to share.
3. Tap
to open a drop-down list, and then tap E-mail.
4. Choose an e-mail account.
5. Compose your message.
6. Tap
to send the mail.
If you have multiple e-mail accounts, the default e-mail account will be used.
Share photos by MMS
1. On the Home screen or list menu, tap
.
2. Select the photo(s) that you want to share.
3. Tap
to open a drop-down list, and then tap Messaging.
4. Enter a phone number or add a contact from your phone book.
5. Compose your message.
6. Tap
to send the message.
Share photos via Bluetooth
1. On the Home screen or list menu, tap
.
2. Select the photo(s) that you want to share.
3. Tap
to open a drop-down list, and then tap Bluetooth.
You will be asked to turn on Bluetooth and connect to the receiving Bluetooth
device so the files can be sent.
Delete photos
1. On the Home screen or list menu, tap
.
2. Select the photo(s) that you want to delete.
3. Tap , and then tap delete.
Set as wallpaper or contact photo
1. On the Home screen or list menu, tap
.
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2. Select the desired photo.
3. Tap , and then tap Set picture as.
4. Select Wallpaper or Contact photo.
5. You will see a crop box around the photo.
- Drag the crop box over the part of the photo you want to keep.
- Press the edge of the crop box, and drag your finger inward or outward to resize the photo.
6. Tap OK to set the photo as your wallpaper or contact photo.
Video player
You can use the video player on your phone to watch videos.
Watch a video with the video player
1. On the Home screen or list menu, tap
.
2. Select the video that you want to watch.
3. Tap the on-screen keys to control the video playback.
4. Press the volume button to adjust the sound.
5. Tap
to select more options.
Share your videos
You can share your videos with another device via e-mail, MMS or Bluetooth.
Share videos by E-mail
1. On the Home screen or list menu, tap
.
2. Select the video(s) that you want to share.
3. Tap
to open a drop-down list, and then tap E-mail.
4. Choose an E-mail account.
5. Compose your message.
6. Tap
to send the mail.
If you have multiple e-mail accounts, the default e-mail account will be used.
Share videos by MMS
1. On the Home screen or list menu, tap
.
2. Select the video(s) that you want to share.
3. Tap
to open a drop-down list, and then tap Messaging.
4. Enter a phone number or add a contact from your phone book.
5. Compose your message.
6. Tap
to send the message.
Share videos via Bluetooth
1. On the Home screen or list menu, tap
2. Tap the video that you want to share.
.
3. Tap
to open a drop-down list, and then tap Bluetooth.
You will be asked to turn on Bluetooth and connect to the receiving Bluetooth
device, so the files can be sent.
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Music player
You can listen to your favourite music with the music player. The music app is a central hub for
your favourite music whether it is stored in your phone or streamed through a music service.
- To use the music player, on the Home screen or list menu, tap
.
• Some file formats are not supported depending on the device’s software version.
• Some files may not play properly depending on the encoding used.
Browse music
1. From the Home screen, tap
2. You can:
.
- Tap Artists/Albums/Playlists to browse songs sorted by artists, albums, or playlists.
- Tap Songs to browse all songs.
- Tap Now playing to check the song that is playing now.
The Now playing selection is only available in landscape view.
Listen to music
1. On the Home screen or list menu, tap
2. Tap a song from the list.
.
3. Use the following keys to control playback:
Back to current
playlist.
Turn on shuffle.
Select play mode: Repeat
one, Repeat all or Off.
Skip to the next song.
Tap and hold to move
forwards quickly.
Pause and resume
playback.
Skip to the previous song.
Tap and hold to move
backwards quickly.
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Set a song as ringtone
1. On the Home screen or list menu, tap
2. Tap a song from the list.
.
.
3. Tap
and select Use as ringtone.
Your playlist
Create a playlist
You can make your own playlist.
1. On the Home screen or list menu, tap
2. Tap a song from the list.
3. Tap
and select Add to playlist.
4. On the pop-up screen, tap New to create a new playlist.
5. Enter a title and tap Save.
Rename the playlist
1. On the Home screen or list menu, tap
.
2. Tap Playlists to view all your playlists.
3. Tap and hold the playlist you want to rename.
4. Select Rename on the pop-up screen.
Delete a playlist
1. On the Home screen or list menu, tap
.
2. Tap Playlists to view all your playlists.
3. Tap and hold the playlist you want to delete.
4. Select Delete on the pop-up screen.
Delete a song
1. On the Home screen or list menu, tap
2. Tap a song from the list.
.
3. Tap
and select Delete.
FM radio
You can listen to radio programs with your phone.
• To use the FM radio, on the Home screen or list menu, tap
.
You must connect a headset before using the FM radio on your phone.
Listen to a radio station
1. On the Home screen or list menu, tap
.
2. Tap > Search. It will start scanning automatically and save the available channels.
3. Use the following keys to control playback:
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More options.
Turn off FM radio
and exit.
Open channel list.
Skip to previous
channel.
Decrease the frequency
by 0.1MHz.
Skip to next channel.
Increase the frequency
by 0.1MHz.
Turn off FM
- You can use other apps while listening to the radio.
- To turn off FM Radio completely, tap
.
Record radio programs
You can record a radio program when listen to it.
1. On the Home screen or list menu, tap
2. Tune to your desired radio station.
.
3. Tap
4. Tap
> Record FM.
to stop recording.
5. Enter a name for the recording and tap Save.
Voice recorder
Use Voice Recorder to capture information during lectures, interviews, or even to create your own
audio log.
Record a voice memo
1. On the Home screen or list menu, tap
.
2. Hold the microphone near the sound source.
3. Tap
4. Tap
5. Tap
to start recording a voice clip.
to pause voice recording. (Tap
to stop recording.
to resume voice recording.)
6. Tap Save.
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Voice Recorder can run in the background while you do other things on your phone,
except when you open other apps that also use audio functions.
Play a voice memo
1. On the Home screen or list menu, tap
2. Tap to open the recorded files list.
.
3. Tap your voice memo to play it.
Delete a voice memo
1. On the Home screen or list menu, tap
.
2. Tap
3. Tap and hold the voice memo you want to delete.
4. Tap to delete the file.
to open the recorded files list.
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9.Web & network
You can connect your phone to the Internet and browse a web page.
9
Connect to the Internet
Your phone connects to the Internet whenever necessary, using a Wi-Fi
connection (if available) or your mobile operator's data connection.
Data connection
You can use your mobile operator's data connection. Some apps and services may transfer data
over your mobile operator's cellular network, which may result in additional fees. Contact your
mobile operator for details.
Turn on or off data connection
1. On the Home screen or list menu, tap
- Or, tap > System settings.
.
2. Tap More... > Mobile networks > Data connection.
3. Tap to turn on or off data connection.
You can tap to turn on or off data connection on notifications panel. On notifications
panel, tap
to switch to quick settings list, and then tap Data connection.
If you do not have the data connection turned on and you are also not connected
to a Wi-Fi network, you will not receive automatic updates to your e-mail, social
network accounts, and other synced information.
Add a new access point
Access Point Names (APNs) connect your phone to data networks for services such as mobile web
browsing.
Before you add another data connection, have the access point name and settings
from your mobile operator ready (including username and password if required).
1. On the Home screen or list menu, tap
- Or, tap > System settings.
2. Tap More... > Mobile networks > Access Point Names.
.
3. On the APNs screen, tap
4. Enter the APN settings.
> New APN.
5. Tap
> Save.
6. Select the new APN on the APNs screen.
Turn on or off data roaming
Connect to your mobile operator’s partner networks and access data services when you are out of
your mobile operator’s coverage area.
Using data services while roaming may be costly. Check with your mobile operator
for data roaming rates before you use data roaming.
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1. On the Home screen or list menu, tap
- Or, tap > System settings.
2. Tap Data usage.
3. Tap > Data roaming to turn it on or off.
.
Keep track of your data usage
If you are on a limited data allowance, it is important to keep track of the activities and apps that
send and receive data, such as browsing the web, syncing online accounts, and receiving e-mails or
sharing status updates.
To help you save on data usage, connect to a Wi-Fi network whenever possible and
set your online accounts and e-mails to sync less frequently.
Data usage measured by your phone may vary with your actual data usage.
1. On the Home screen or list menu, tap
- Or, tap > System settings.
2. Tap Data usage.
.
3. Turn on Mobile data, select Set mobile data limit to automatically disable your data connection
when you reach the set limit.
4. Tap Data usage cycle, you can set a particular time interval to see how much data you have
used.
5. Drag the red line marker to set your monthly data limit.
• You can check your data usage on notifications panel. On notifications panel, tap
to switch to quick settings list, and then tap Data usage.
• If you are connecting your phone to another portable Wi-Fi hotspot, tap
>
Mobile hotspots to restrict background data from downloading that may incur
extra data fees.
Check the data usage of apps
1. On the Home screen or list menu, tap
- Or, tap > System settings.
2. Tap Data usage.
.
3. On the mobile usage chart, drag the vertical line markers to see how much data you have used
during a particular time interval.
4. Scroll down the screen to see a list of apps and their data usage info.
5. Tap an app to see more details.
Wi-Fi
Connect the device to a Wi-Fi network to use the Internet or share media files with other devices.
To use Wi-Fi, you need access to a wireless point or hotspot.
The availability and strength of the Wi-Fi signal will vary depending on the
environment, such as building structure or simply a wall between rooms. Wi-Fi
signal has to pass through.
Turn on or off Wi-Fi
Follow these steps:
- On notifications panel, tap
to switch to quick settings lists, and then tap WI-FI.
- On the Home screen or list menu, tap
, and then tap Wi-Fi to turn it on or off.
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Connect to a wireless network
1. On the Home screen or list menu, tap
, and then tap Wi-Fi to turn it on.
2. The Wi-Fi section will show the list of networks detected.
3. Tap the desired Wi-Fi network you want to connect to.
- If you selected a secured network, you will be asked to enter the network key or password.
The next time your phone connects to a previously accessed secure wireless
network, you will not be asked to enter the key or other security information again.
Erase a saved wireless network
Any network that has ever been used, including the current network, can be erased. Your phone
will not automatically connect to it.
1. On the Home screen or list menu, tap
, and then tap Wi-Fi.
2. Tap the wireless network you have previously been connected to.
3. Tap Forget.
Use your phone as a wireless router
Share your data connection with other devices by turning your phone into a wireless router.
• Make sure the data connection is turned on.
• You must have an approved data plan associated with your account from your
mobile service provider to use this service.
1. On the Home screen or list menu, tap
.
2. Tap More....> Tethering & portable hotspot.
3. In Set up Wi-Fi hotspot, enter a router name or use the default router name.
4. Choose the type of security and set the password (key) for your wireless router.
- If you selected None in Security, you do not need to enter a password. The password is the
key other people need to enter on their device so they can connect and use your phone as a
wireless router.
5. Tap to turn on portable Wi-Fi hotspot.
Share your mobile data connection by USB tethering
You can use the data connection of your phone for your computer to connect to the Internet.
• Make sure your SIM card is inserted on your phone.
• You may need to have USB tethering added to your data plan, and it may incur
additional cost. Contact your mobile service provider for details.
1. Connect your phone to the computer with the included USB cable.
2. On the Home screen or list menu, tap
.
3. Make sure that data connection is turned on.
4. Tap More....> Tethering & portable hotspot.
5. Tap to turn on USB tethering.
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VPN
You can connect and access resources inside a secured local network, such as your corporate
network. Depending on the type of VPN you are using at work, you may be asked to enter your
login credentials and install security certificates before you can connect to your company’s local
network. You can get this information from your network administrator. You must first establish a
Wi-Fi or data connection before you can start a VPN connection.
Add a VPN connection
You must first set a lock screen PIN or password before you can use credential storage and set up
the VPN.
1. On the Home screen or list menu, tap
2. Tap More... > VPN.
.
3. Tap
to add VPN profile.
4. Enter the VPN settings and set them up according to the security details your network
administrator gave you.
5. Tap Save.
Connect to a VPN
1. On the Home screen or list menu, tap
2. Tap More... > VPN.
.
3. Tap the VPN that you want to connect to.
4. Enter your log in credentials, and then tap Connect. When you are connected, the VPN
connected icon appears in the notification area of the status bar. You can then open the web
browser to access resources such as your corporate network intranet.
Disconnect from a VPN
1. On the Home screen or list menu, tap
.
2. Tap More... > VPN.
3. Tap the VPN connection to disconnect from it.
Web browse
You can use your phone to browse websites. Before browsing a website, please confirm that you
have turn on data connection or Wi-Fi.
Browse a web page
1. On the Home screen or list menu, tap
.
2. Enter your search keywords or a web page address.
3. While browsing a web page, you can:
- Tap
to go to the previous web page.
- Tap to go to the next web page.
- Tap
- Tap
to open web page preview, and you can tap to close the web page.
to browse web pages from Bookmarks, History and Saved pages.
Add bookmarks
1. On the Home screen or list menu, tap
.
2. Enter your search keywords or a web page address.
3. Browse a web page.
4. Tap
> Save to bookmarks.
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Open a bookmark
1. While viewing a web page, tap
2. Tap Bookmarks.
.
3. On the bookmarks tab, navigate to the bookmark you want to open, and then tap it.
Edit a bookmark
1. While viewing a web page, tap
.
2. Tap Bookmarks.
3. On the bookmarks tab, tap and hold the web page you want to edit.
4. Tap Edit bookmark on the pop-up screen.
5. Enter your changes, and then tap OK.
View browsing history
1. While viewing a web page, tap
.
2. Tap History.
3. On the history tab, tap a time period to see a list of web pages you have visited.
Download files
You can download files and apps directly from your favourite websites.
Files and apps downloaded from the web can be from unknown sources. To protect
your phone and personal data, we strongly recommend that you download and
open only the files you trust.
1. On the Home screen or list menu, tap
.
2. Go to the website where you can download the file you want.
3. Follow the website's download instructions for apps.
Before you can install the downloaded app, you need to set your phone to allow
installation of third-party apps in System settings > Security > Unknown sources.
View your downloads
1. On the Home screen, tap
2. Tap the file to open it.
.
Browser settings
Customise the web browser to suit your browsing needs. Set display, privacy, and security options
when using the web browser.
• From the browser screen, tap
> Settings.
Set homepage
1. On the Home screen or list menu, tap
.
2. On the browser screen, tap
> Settings.
3. Tap General > Set homepage.
4. Select or insert the home page you want to use.
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10. Bluetooth
Bluetooth
Your phone can connect to a compatible Bluetooth device for exchanging data.
Bluetooth creates a direct wireless connection between two devices over short
distances.
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of
files or illegally tapping communications for commercial purposes).
Turn on or off Bluetooth
1. On the Home screen or list menu, tap
- Or, tap > System settings.
2. Tap to turn on or off Bluetooth.
.
You can tap to turn on or off Bluetooth on notifications panel. On notifications
panel, tap to switch to Quick Settings, and then tap Bluetooth.
Pair with a Bluetooth device
1. On the Home screen or list menu, tap
.
- Or, tap
> System settings.
2. Tap to turn on or off Bluetooth.
3. A list of available Bluetooth devices will appear.
4. Select the device you wish to connect with.
5. Tap Pair. The pairing is made if your pairing request is accepted by the other device.
Unpair with a Bluetooth device
1. On the Home screen or list menu, tap
- Or, tap > System settings.
2. Tap Bluetooth.
.
3. Select the device you want to unpair and then tap
4. Tap Unpair.
.
Receive data via Bluetooth
1. On the Home screen or list menu, tap
- Or, tap > System settings.
2. Tap to turn on or off Bluetooth.
.
3. Tap your phone model to make it visible to all nearby Bluetooth devices.
4. Accept the request and pair with the other Bluetooth device(s).
5. Slide to open notifications panel, tap Accept.
• If you do not use the Bluetooth feature for some time, you should deactivate it in
order to conserve battery power.
• The files received via Bluetooth are stored in the Bluetooth folder.
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Send data via Bluetooth
1. On the Home screen or list menu, tap
.
- Or, tap
> System settings.
2. Tap to turn on or off Bluetooth.
3. Pair with a Bluetooth device.
4. Tap ES File Explorer on the Home screen or list menu.
5. Tap the file you want to share.
6. Tap
and select Bluetooth.
7. Select a device to start sending the file.
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11. Apps
Play store
Use the Google Play Store to purchase and download applications and games
that are able to run on your phone. Choose from a wide variety of free and paid
apps ranging from productivity apps, entertainment, to games.
- On the Home screen or list menu, tap
.
• A Google Wallet™ payment service is required to purchase a paid app. You will be
asked to confirm the method of payment when you purchase an app.
• The name of the Play Store app may differ depending on your region.
• The ability to purchase apps varies by region.
Search and install an app
1. On the Home screen or list menu, tap
2. Browse applications by category, or tap
.
to search with a keyword.
3. Select an application to view information.
4. To download it, tap Install.
- If there is a charge for the application, tap the price, and follow the prompts to complete the
purchase.
• When a new version is available for any installed application, an update icon will
appear at the top of the screen to alert you. Open the notifications panel and tap
the icon to update the application.
• To install applications that you downloaded from other sources, you need to set
your phone to allow installation of third-party apps in System settings > Security >
Unknown sources.
Uninstall an app in Play Store
1. On the Home screen or list menu, tap
.
2. Tap
> My Apps.
3. Select an app you want to uninstall.
4. Tap Uninstall.
Manage your apps
Check the running apps
1. On the Home screen or list menu, tap
> Apps.
2. Go to the running tab, you can check all the apps running now.
Stop an app
1. On the Home screen or list menu, tap
2. Tap the app you want to stop.
3. Tap Stop.
> Apps.
Uninstall an app
1. On the Home screen or list menu, tap
2. Tap the app you want to uninstall.
3. Tap Uninstall.
> Apps.
• For different apps, the options maybe vary.
• You can not uninstall the essential apps and system app, such as Contacts, Settings
and etc.
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12. eReader Prestigio
With the eReader Prestigio, you can easily and quickly download and read e-
books on your phone.
- On the Home screen or list menu, tap
.
Your eReader at a glance
Find e-books in
your library.
Go to Bookstore.
View your
bookshelf.
Change different
search item.
Search e-books
by keyword.
e-books.
Edit your
collections.
Edit your bookshelf.
Download an e-book
You can download e-books via eReader Prestigio. Some e-books are free to download, and some
e-books need a payment.
You will be asked to confirm the method of payment when you purchase a paid e-
book.
1. On the Home screen or list menu, tap
2. Tap Bookstore.
.
3. Search for your desired e-book.
4. Tap
to download the e-book.
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Read an e-book
1. On the Home screen or list menu, tap
2. Tap My shelf or My library.
3. Find your desired e-book.
.
4. Tap the e-book to read it.
Add a bookmark
1. While reading an e-book, tap
.
2. Tap , and then tap New bookmark.
3. The selected page is added to bookmark.
Open a bookmark
You can continue reading your e-book from a page that you have added to bookmark.
1. While reading an e-book, tap
.
2. Tap
.
3. In This book or All books, tap your desired bookmark.
Search for a content
You can perform a search in the content of an e-book, for example, a word, a sentence or a
paragraph, etc.
1. While reading an e-book, tap
.
2. Tap
.
3. Enter a word, a sentence or a paragraph, etc.
4. Tap Go in the virtual keyboard to search for the content page by page.
Zoom in and out
While reading an e-book, you can zoom in or out the screen to fit your reading.
1. While reading an e-book, tap
2. Tap
.
.
3. Tap Zoom in or Zoom out.
eReader settings
You can set up your eReade Prestigio while reading an e-book.
1. On the Home screen or list menu, tap
2. Tap My shelf or My library.
3. Find your desired e-book.
.
4. Tap the e-book to read it.
5. While reading an e-book, tap
6. Tap Settings.
.
7. Select your desired options.
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13. Travel & maps
Use this application to pinpoint the location of your phone, search for places, or
get directions.
Find a location
Turn on or off location service
In order to find your location on your phone, you need to enable location services.
1. On the Home screen or list menu, tap
- Or, tap > System settings.
2. Tap Location access.
.
3. Select or clear the location sources you want to turn on or off.
Find your location
1. On the Home screen or list menu, tap
2. Tap to find your location on the map.
.
• If you are in an area where there are a lot of surrounding buildings, Locations may
have a hard time pinpointing your location.
• This application may not be available depending on the region or service provider.
Search for a place
You can search for a name of an establishment, street, or city. Suggested matches will be shown
while you type.
1. On the Home screen or list menu, tap
2. Tap
.
.
3. Enter the place you want to search for.
4. Select the desired place in the result list.
Get directions
Get detailed directions to where you want to go.
Get directions from your location
1. On the Home screen or list menu, tap
2. Tap to get directions.
.
3. Choose how you want to get to your destination.
4. Enter the destination.
5. Select the desired place in the result list.
6. The map opens showing the route to your destination.
Get directions by setting a start and end location
1. On the Home screen or list menu, tap
2. Tap to get directions.
.
3. Choose how you want to get to your destination.
4. Enter your start point and end point.
5. The map opens showing the route to your destination.
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Navigation
Use this application to search for a route to a destination while driving.
To use navigation, the GPS satellites option in System settings > Location services
needs to be selected.
This application may not be available depending on the region or service provider.
Navigation maps, your current location, and other navigational data may differ from
actual location information. You should always pay attention to road conditions,
traffic, and any other factors that may affect your driving. Follow all safety warnings
and regulations while driving.
Do the following to start navigation:
• In Locations, search for the place you want to go to, and then tap Navigation.
• On the Home screen or list menu, tap
.
Use Google Maps
About Google Maps
Google Maps lets you track your current location and receive detailed directions to your
destination. It also provides a search tool where you can locate places of interest or an address on
a map, or view locations at street level.
• On the Home screen or list menu, tap
.
• To find your location with Google Maps, you need to enable location services.
• The Google Maps app does not cover every country or city.
Use Google Maps
You can do the following:
• Tap
• Tap
• Tap
to search for a place.
to get directions.
to find your location on the map.
Get help
If you need help or have questions about Maps, tap
> Help.
Maps settings
You can set up the Google Maps, tap
> Settings while viewing the maps.
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14. Files and storage
Your files
Use this application to access all kinds of files stored in your phone, including
photos, videos, songs, and sound clips.
- On the Home screen or list menu, tap
.
View your files
1. On the Home screen or list menu, tap
2. Tap to choose a storage.
.
3. Select a folder to open it.
Search for a file
1. On the Home screen or list menu, tap
2. Tap to choose a storage.
.
3. Tap
, and enter a key-word.
4. Select the desired file or folder in the drop-down list.
Add a new folder
1. While viewing a folder or file, tap
2. Enter a name for the new folder.
.
3. Tap OK to add the folder to the file list.
Manage my files
You can share, copy, move or delete a file in a folder.
While viewing a folder, tap and hold a file. You can make one of the following selections:
- Tap to copy the file.
- Tap to cut the file to clipboard.
- Tap
- Tap
- Tap
to delete the file.
to rename the file.
for more options.
Storage
If you connect a micro SD card to your phone, there are two storages: your phone and the micro
SD card.
Check your storage usage
1. On the Home screen or list menu, tap
.
- Or, tap
> System settings.
2. Tap Storage.
3. You can check the total space of your phone’s memory and SD card.
Set your preferred install location
1. On the Home screen or list menu, tap
.
- Or, tap
> System settings.
2. Tap Storage.
3. In Default write disk tab, tap to choose your preferred install location.
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Erase SD card
1. On the Home screen or list menu, tap
.
- Or, tap
> System settings.
2. Tap Storage.
3. Select Erase SD card.
Formatting a memory card permanently deletes all data from it.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default applications occupy part of the
memory.
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15. Utilities
15
Clock
Use the clock app to set alarms, check the time of any location in the world,
measure the duration of an event, or set a timer.
- On the Home screen or list menu, tap
.
World clock
You can add a city to the world clock screen.
1. On the Home screen or list menu, tap
.
2. Tap
.
3. Scroll through the list and tap the city that you want to add.
Alarm
You can set up one or more alarms.
Set an alarm
1. On the clock screen, tap
2. Tap to add a new alarm.
.
3. Use the virtual digit keyboard to set the alarm time.
4. Tap OK.
5. If you want the alarm for multiple days, tap Repeat.
Turn off an alarm
1. On the clock screen, tap
.
2. Select the alarm you want to turn off.
3. Drag the check button to Off.
Stop an alarm
When the alarm rings,
- Slide to
: The alarm stops.
- Slide to
: The alarm will sound again after a specific length of time.
Delete an alarm
1. On the clock screen, tap
.
2. Tap and hold the alarm you want to delete.
3. Tap
.
Timer
1. On the clock screen, tap
.
2. Set the duration, and then tap Start.
Stopwatch
• On the clock screen, tap
.
• Tap Start to time an event.
• Tap
to record lap times.
• Tap
to clear lap time records.
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Calendar
You can create events and make plans on your calendar.
• On the Home screen or list menu, tap
.
View your calendar
On the Home screen or list menu, tap
to day, week, month or agenda view.
to check the calendar. Tap
to change your calendar
Create an event
1. Go to
2. Tap
, select a date.
> New event.
3. Edit reminder settings.
4. Tap Done to save the event.
Manage your events
Edit an event
You can only edit events you have created.
1. While viewing your calendar, tap
to change it to agenda view.
2. Tap the event your want to edit, and then tap
3. Make changes to the event.
4. Tap Done.
.
If you are editing an event that repeats, you will be asked whether you want to edit
just that occurrence or all occurrences of that event.
Delete an event
1. While viewing the calendar, tap
to change your calendar to agenda view.
2. Select the event your want to delete, and then tap
.
If the event repeats, you will be asked whether you want to delete just that
occurrence or all occurrences from Calendar.
Clear all events
• Go to , and then tap
> Clear events.
Share an event
You can share a calendar event as a vCalendar via Bluetooth or as a file attachment via an e-mail
or a message.
1. While viewing the calendar, tap
to change your calendar to Agenda view.
2. Select the event your want to share, and then tap
3. Choose how you want to send the event.
.
Calculator
This app can perform both simple and complex calculations.
On the Home screen or list menu, tap
- Swipe to display the scientific calculator. Or, tap
- To clear history, tap > Clear history.
.
> Advanced panel.
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ToDo list
Use the ToDo app, you can organise and track ToDo and task lists.
• On the Home screen or list menu, tap
.
Create your to-do list
1. On the Home screen or list menu, tap
.
2. Tap
.
3. Edit the title and details, and then set the expire date.
4. Tap Done to save the task.
Manage your to-do list
Edit a task
You can only edit tasks you have created.
1. On the Home screen or list menu, tap
2. Tap the event your want to edit.
3. Make your changes to the task.
4. Tap Done.
.
Mark the task as done or undone
- Select the task on the TODO category, tap
to mark the task as done.
- Select the task on the DONE category, tap
to mark the task as undone.
Delete a task
1. On the Home screen or list menu, tap
.
2. Tap the task your want to delete, and then tap
.
Google search
Use this application to search not only the Internet, but also apps and contents on your phone.
- On the Home screen or list menu, tap
.
Some apps, such as Contacts or E-mails, have their own search function, which you
can use to search only those apps.
Search on the web or your phone
1. Tap the search field, and then enter a keyword.
2. Select one of the suggested keywords that appear.
If no results are returned from the apps, the web browser will appear, displaying the
search results.
Search with your voice
Use Google Voice Search to find information on the web just by speaking to your phone.
1. On the Home screen or list menu, tap
.
- If the Google search bar is available on the Home screen, you can also tap
2. Speak a keyword or phrase when Speak now appears on the screen.
3. Select one of the suggested keywords that appear.
.
4. If what you are searching for is in the list, tap the item to open it in its compatible app.
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Otherwise, tap Retry to search again.
This application may not be available depending on the region or service provider.
Set search options
1. On the Home screen or list menu, tap
.
2. Tap > Settings to set the following options:
- Voice: Set the Google Voice Search language, speech output, and more.
- Phone search: Select the apps on your phone that you want to include in your search.
- Privacy & accounts: Manage your location history, enable recent web searches to show, or
clear your search history.
Google Now
Launch Google search to view Google Now cards that show the current weather, public transit
info, your next appointment, and more when you are most likely to need it. Join Google Now
when opening Google search for the first time. To change Google Now settings, tap
> Settings >
Google Now.
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16. Set up your phone
Use this app to control and customise your phone's settings .
- On the Home screen or list menu, tap
. Or, tap
> System settings.
Wireless & Networks
SIM management
- Check your SIM card information.
- Set the SIM card for data connection.
The device supports two SIM cards for voice calls and data connection. During a
voice call or data transfer via one SIM card, the other SIM card becomes inactive
(not registered with your mobile network operator). This means that you cannot
receive incoming calls or use data connection via the inactive SIM card. When the
call or data transfer ends, both SIM cards will become active and show on the list of
registered networks.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network
devices.
Bluetooth
Activate the Bluetooth feature to exchange information over short distances.
Data usage
Keep track of your data usage amount, and customise the setting for a limitation.
More...
Set up the following items.
• Airplane mode
Activate airplane mode to disable all wireless functions on your device. You can use only
nonnetwork features.
Airplane mode disables the wireless features in order to reduce potential interference with
aircraft operations and other electrical equipment.
• VPN
Set up and manage virtual private networks (VPNs).
• Tethering & portable hotspot
• Set to use your device as a wireless modem by making a USB connection with a computer.
• Set to use your device as a wireless access point for other devices.
• Activate the Bluetooth tethering feature to share your mobile network with computers via
Bluetooth.
• Mobile networks
• Data connection: Use to allow packet switching data networks for network services.
• 3G service: Enable the 3G service.Contact your mobile operator for details.
• Access Point Names: Set up access point names (APNs).
• Network operators: Search for available networks and select a network for roaming.
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• USB internet
Turn on to share the Windows PC internet via USB cable..
Device
Audio profiles
• Tap
to edit profiles. Or, tap
to add customised profiles.
• Select the profiles for your phone.
• Set the volume, type of ringtone and notification.
Display
Change the settings to control the display and backlight on your device.
Single hand
Change the panel of Calculator and Dial-pad when you are using a single hand.
Gesture
Do a gesture on the panel to launch an application.
Storage
View memory information for your device and memory card. You can also format the memory
card.
Formatting a memory card permanently deletes all data from it.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default applications occupy part of the
memory.
Battery
View the amount of battery power consumed by your device.
Apps
Manage running applications, move applications to or from the storage card, and install or
uninstall programs.
Personal
Location access
Select the sources to use when determining your location.
• Access to my location: Set to use Wi-Fi and/or mobile networks for finding the current
location.
• GPS satellites: Set to use the GPS satellite for finding the current location.
• Wi-Fi & mobile network location: Let apps use Google's location service to estimate your
location faster.
Security
Set a screen lock or manage the credential storage.
Language & input
Set the operating system language and region. You can also set on-screen keyboard options.
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Backup & reset
Change the settings for managing settings and data.
• Back up my data: Set to back up settings and application data to the Google server.
• Backup account: Set up or edit your Google backup account.
• Automatic restore: Set to restore settings and application data when the applications are
reinstalled on the device.
• Factory data reset: Reset settings to the factory default values and delete all data.
Accounts
Add and manage your e-mail, Google, Face-book and Twitter accounts.
System
Date & time
Access and alter the following settings to control how the device displays the time and date.
• Automatic date & time: Automatically update the time and date when moving across time
zones.
• Automatic time zone: Set to receive time zone information from the network when you move
across time zones.
• Set date: Set your local date manually.
• Set time: Set your local time manually.
• Select time zone: Set your local time zone.
• Use 24-hour format: Display time in 24-hour format.
• Choose date format: Select a date format.
Schedule power on & off
Set the time to power on/off automatically.
Accessibility
Use these settings when you have downloaded and installed an accessibility tool, such as a screen
reader that provides voice feedback. You can turn accessibility functions or services on or off.
About phone
Access device information and update device software. View different information about the
phone, such as the battery, legal information, model number, software version, baseband version
and build number.
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17. Specifications
17
Item
Specification
Processor
High Performance dual-core 1.2GHz
Memory
OS
RAM 512MB + ROM 4GB, Micro SD slot supports up to 32 GB
Android 4.2
Display
Camera
Band
5" FWVGA (480*854), capacitive touch
Front 0.3MP, rear 5MP AF
UMTS: 900/2100MHz;
GSM:850/900/1800/1900MHz
Micro USB 2.0, micro SD (micro SDHC compatible)
WiFi (802.11 b/g/n), 3G, Bluetooth 3.0
3000mAh
Interfaces
Communications
Battery
Dimensions
Weight
150*76*9.9mm (H*W*D)
190 g
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18.
S
pecific Absorption Rate
Information
18
International standards
THIS MOBILE PHONE MEETS THE INTERNATIONAL RECOMMENDATIONS FOR EXPOSURE TO RADIO
WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not
to exceed the limits for exposure to radio frequency (RF) energy defined by the international
standards. These recommendations have been established by the International Commission
on Non-Ionizing Radiation Protection (ICNIRP) and, the Institute of Electrical and Electronics
Engineers (IEEE) that forecast a substantial safety margin for assuring the protection of all
persons, regardless of age and health. The exposure recommendations for mobile phones use a
measurement unit known as the Specific Absorption Rate (SAR). The SAR limit recommended by
the ICNIRP for the mobile phones used by the general public is 2.0W/kg averaged over ten grams
of tissue and, is 1.6W/kg averaged over one gram of tissue by IEEE Std 1528 for the head. Tests
for SAR have been conducted using recommended operating positions with the mobile phone
transmitting at its highest certified power level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR levels of the mobile phone while
operating are generally below the maximum SAR value. This is because the phone is designed to
operate at multiple power levels so as to use only the power required to reach the network. In
general, the closer you are to a base station antenna, the lower the power output. While there
may be differences between the SAR levels of various phones and at various positions, they all
meet the international protection standards for exposure to radio waves.
The highest SAR value for this PAP3501DUO model when tested for compliance against the
standard was 1.891 W/kg (10g) for ICNIRP recommendation. For limiting the radio waves
exposure, it is recommended to reduce the mobile phone call duration or to use a headset. The
purpose of those precautions is to take the mobile phone away from the head and the body.
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19. Troubleshooting
The phone does not switch on
Remove/reinstall the battery. Then charge the phone until the battery icon
stops scrolling. Unplug the charger and try to switch the phone on.
The display shows BLOCKED when you switch on the phone
Somebody tried to use your phone but did not know the PIN code nor the unblocking code (PUK).
Contact your service provider.
The display shows IMSI failure
This problem is related to your subscription. Contact your operator.
The network symbol is not displayed
The network connection is lost. Either you are in a radio shadow (in a tunnel or between tall
buildings) or you are outside the network coverage area. Try from another place, try to reconnect
to the network (especially when abroad), or contact your network operator for assistance/
information.
The touch screen responds slowly or improperly
If your device has a touch screen and the touch screen is not responding properly, try the
following:
- Remove any protective covers from the touch screen. Protective covers may prevent the
device from recognizing your inputs and are not recommended for touch screen devices.
- Ensure that your hands are clean and dry when tapping the touch screen.
- Restart your device to clear any temporary software bugs.
- Ensure that your device software is upgraded to the latest version.
- If the touch screen is scratched or damaged, take it to your local dealer.
Your battery seems to over heat
You might be using a charger that was not intended for use with your phone. Make sure you
always use the authentic accessory shipped with your phone.
Your phone does not display the phone numbers of incoming calls
This feature is network and subscription dependent. If the network does not send the caller’s
number, the phone will display Call 1 or Withheld instead. Contact your operator for detailed
information on this subject.
You can not send text messages
Some networks do not allow message exchanges with other networks. First check that you have
entered the number of your SMS centre, or contact your operator for detailed information on this
subject.
You can not receive and/or store JPEG pictures
A picture may not be accepted by your mobile phone if it is too large, if its name is too long, or if it
does not have the correct file format.
You feel that you have missed some calls
Check your call divert options.
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When charging, the battery icon shows no bar and the outline is flashing
Only charge the battery in an environment where the temperature does not go below 0°C (32°F)
or above 50°C (113°F). In other cases please contact your phone supplier.
The display shows SIM failure
Check that the SIM card has been inserted correctly. If the problem persists, your SIM card may be
damaged. Contact your operator.
Your phone does not work well in your car
A car contains many metallic parts that absorb electromagnetic waves which can affect the
phone’s performance. A car kit is available to provide you with an external antenna and enables
you to make and receive phone calls without handling the handset.
Check with the local authorities whether or not you are allowed to use the phone while driving.
Your phone is not charging
If the battery is completely flat, it might take several minutes of precharge (up to 5 minutes in
some cases) before the charging icon is displayed on the screen.
The picture captured with the phone camera is not clear
Make sure that the camera lens on both sides is clean.
When you turn on your device or while you are using the device, it prompts you to enter one of
the following codes:
- Password: When the device lock feature is enabled, you must enter the password you set for
the device.
- PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature with the
Lock SIM card menu.
- PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
- PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the
SIM or USIM card. For details, contact your service provider.
Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain
functionality. If your device is frozen and unresponsive, press and hold the power button for 8-10
seconds. The device reboots automatically.
If this does not solve the problem, perform a factory data reset. On the list menu, tap Settings >
Back up & reset > Factory data reset > Reset device > Erase everything.
Others cannot hear you speaking on a call
- Ensure that you are not covering the built-in microphone.
- Ensure that the microphone is close to your mouth.
- If using a headset, ensure that it is properly connected.
Error messages appear when launching the FM radio
The FM radio application on your phone uses the headset cable as an antenna. Without a headset
connected, the FM radio cannot receive radio stations. To use the FM radio, first ensure that the
headset is properly connected. Next, scan for and save the available radio stations.
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Another Bluetooth device is not located
- Ensure that the Bluetooth wireless feature is activated on your device.
- Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to,
if necessary.
- Ensure that your device and the other Bluetooth device are within the maximum Bluetooth
range (10 m).
A connection is not established when you connect the device to a computer
- Ensure that the USB cable you are using is compatible with your device.
- Ensure that you have the proper drivers installed and updated on your computer.
- If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
- Ensure that you have Windows Media Player 10 or higher installed on your computer.
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