Powerware® Energy Management System (EMS)
Upgrade Kit (208/120V, 380/220V, 400/230V, 415/240V)
User’s Guide
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Special Symbols
The following are examples of symbols used on the UPS or accessories to alert you to important
information:
RISK OF ELECTRIC SHOCK − Observe the warning associated with the risk of electric shock
symbol.
CAUTION: REFER TO OPERATOR’S MANUAL − Refer to your operator’s manual for additional
information, such as important operating and maintenance instructions.
This symbol indicates that you should not discard waste electrical or electronic equipment (WEEE) in
the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center.
Three−phase alternating current
PROTECTIVE CONDUCTOR TERMINAL
Do not apply around or remove from hazardous live conductors.
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Table of Contents
1
2
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inspecting the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpacking the Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Software Configuration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Initial System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Initial Panel and Breaker Configuration (Using the Display) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced Metering Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Reset Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Breaker Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Panels Containing Branch Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Branch Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing Panel Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS
4
5
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Installing Communication Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial Port (Service) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
X−Slot Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Relay Output Contacts (Alarm Relay) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programmable Signal Inputs (Building Alarms) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Recycling the Used Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Power Xpert Gateway Series 1000 Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rewiring and Reconfiguring the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
7
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Typical Alarms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Limited Factory Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1
Introduction
®
Eaton’s Powerware Energy Management System (EMS) Upgrade Kit
(EMS−UGK) is designed to monitor energy usage of existing power
distribution panelboards, remote power panels, or power distribution
units. Providing outstanding performance and reliability, the EMS−UGK’s
unique benefits include the following:
S Monitors up to 42 (single panel) or 84 (dual panel) circuits in a
standard three−phase panelboard. Measures and stores energy
parameters for each of the individual monitored circuits, letting you
manage power with greater precision.
S Functions in a wide variety of applications supporting various data
center loads that may require a power distribution monitoring
solution, especially where power needs are changing and backup
architecture must be scalable.
S Can be mounted on a wall with the included mounting bracket and
customer−supplied fasteners appropriate for the type of wall.
S Choice of voltage sensing installation: connection to an unoccupied
circuit breaker using included transition harnesses or connection to an
occupied circuit breaker using included wire taps.
S Includes a software tool for easy configuring of settings and options.
S All harnesses supplied except for optional external ground.
S No preventive maintenance required other than verifying the
hardware and wiring are clear of debris. The EMS−UGK does not
require an annual calibration.
S Advanced Metering monitoring system, providing communication
®
options such as network connectivity through the Power Xpert
®
Gateway Card installed in the X−Slot communication bay.
S Intended for continuous duty operation.
S Backed by worldwide agency approvals.
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INTRODUCTION
The following options for the EMS−UGK are available:
S Single panel (42 circuits) or dual panel (84 circuits)
S 208/120V or 380/220V, 400/230V, 415/240V rating
S Liquid crystal display (LCD) for local indication of energy usage
S Conduit box for enhanced harness protection
S Main input monitoring (three phases and one neutral rated to
measure currents up to 400A; up to 100A for input ground)
The following accessories for the EMS−UGK are available:
S Subfeed breaker monitoring, rated to measure currents up to 400A
S 100A branch circuit breaker monitoring
S Temperature and humidity monitoring with the optional
Environmental Monitoring Probe (EMP) that is used with the
Power Xpert Gateway Series 1000 Card installed in the EMS−UGK
The EMS−UGK includes an externally−mounted enclosure with an
optional display. Current transformers (CTs) provide branch circuit
installation of an EMS−UGK.
Figure 1. Typical EMS−UGK Installation (Dual Panel Shown with Optional Display)
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INTRODUCTION
Safety Warnings
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
This manual contains important instructions that you should follow during installation and
operation of the EMS−UGK. Please read all instructions before operating the equipment and
save this manual for future reference.
DANGER
This EMS−UGK contains LETHAL VOLTAGES. All repairs and service should be performed
by AUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER SERVICEABLE
PARTS inside the EMS−UGK.
CAUTION
S
To reduce the risk of fire or electric shock, install this EMS−UGK in a temperature and
humidity controlled, indoor environment, free of conductive contaminants. Ambient
temperature must not exceed 40°C (104°F). Do not operate near water or excessive
humidity (95% maximum).
S
S
Use the branch circuit breakers to disconnect hazardous voltage from the EMS−UGK. Turn
off the breaker before disconnecting the voltage measuring circuit cables, or hazardous
voltage may be present at the exposed end of the cable.
Installation or use of the equipment in a manner not specified by the manufacturer may
impair the protection provided by the equipment.
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INTRODUCTION
Consignes de sécurité
CONSIGNES DE SÉCURITÉ IMPORTANTES
CONSERVER CES INSTRUCTIONS
Ce manuel contient des instructions importantes que vous êtes invité à suivre lors de toute
procédure d’installation et de fonctionnement de EMS−UGK. Veuillez consulter entièrement
ces instructions avant de faire fonctionner l’équipement et conserver ce manuel afin de
pouvoir vous y reporter ultérieurement.
DANGER!
Cet EMS−UGK contient des TENSIONS MORTELLES. Toute opération d’entretien et de
réparation doit être EXCLUSIVEMENT CONFIÉE A UN PERSONNEL QUALIFIÉ AGRÉÉ.
AUCUNE PIÈCE RÉPARABLE PAR L’UTILISATEUR ne se trouve dans la EMS−UGK.
ATTENTION!
S
Pour réduire les risques d’incendie et de décharge électrique, installer la EMS−UGK
uniquement à l’intérieur, dans un lieu dépourvu de matériaux conducteurs, où la
température et l’humidité ambiantes sont contrôlées. La température ambiante ne doit
pas dépasser 40 °C. Ne pas utiliser à proximité d’eau ou dans une atmosphère
excessivement humide (95 % maximum).
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INTRODUCTION
Sicherheitswarnungen
WICHTIGE SICHERHEITSANWEISUNGEN
AUFBEWAREN
Dieses Handbuch enthält wichtige Hinweise, welche Sie bei der Installation und Wartung
des EMS−UGK beachten sollten. Bitte lesen Sie alle Anweisungen des Handbuches bevor sie
mit dem Gerät arbeiten. Bewaren Sie das Handbuch zum Nachlesen auf.
WARNUNG
Die EMS−UGK führt lebensgefährliche Spannungen. Alle Reparatur− und Wartungsarbeiten
sollten nur von Kundendienstfachleuten durchgeführt werden. Die EMS−UGK enthält keine
vom Benutzer zu wartenden Komponenten.
ACHTUNG
S
Um die Brand- oder Elektroschockgefahr zu verringern, diese EMS−UGK nur in Gebäuden
mit kontrollierter Temperatur und Luftfeuchtigkeit installieren, in denen keine leitenden
Schmutzstoffen vorhanden sind. Die Umgebungstemperatur darf 40°C nicht übersteigen.
Die EMS−UGK nicht in der Nähe von Wasser oder in extrem hoher Luftfeuchtigkeit (max.
95 %) betreiben.
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INTRODUCTION
Advertencias de Seguridad
INSTRUCCIONES DE SEGURIDAD IMPORTANTES
GUARDE ESTAS INSTRUCCIONES
Este manual contiene instrucciones importantes que debe seguir durante la instalación y el
funcionamiento de la EMS−UGK. Por favor, lea todas las instrucciones antes de poner en
funcionamiento el equipo y guarde este manual para referencia en el futuro.
PELIGRO
Este EMS−UGK contiene VOLTAJES MORTALES. Todas las reparaciones y el servicio técnico
deben ser efectuados SOLAMENTE POR PERSONAL DE SERVICIO TÉCNICO AUTORIZADO.
No hay NINGUNA PARTE QUE EL USUARIO PUEDA REPARAR dentro de la EMS−UGK.
PRECAUCIÓN
S
Para reducir el riesgo de incendio o de choque eléctrico, instale este EMS−UGK en un
lugar cubierto, con temperatura y humedad controladas, libre de contaminantes
conductores. La temperatura ambiente no debe exceder los 40°C. No trabaje cerca del
agua o con humedad excesiva (95% máximo).
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Chapter 2
Installation
This section explains:
S Equipment inspection
S Unpacking
S Parts list
S Required tools
S Installation and wiring
S Initial configuration
S Advanced Metering installation
Inspecting the Equipment
If any equipment has been damaged during shipment, keep the shipping
cartons and packing materials for the carrier or place of purchase and file
a claim for shipping damage. If you discover damage after acceptance,
file a claim for concealed damage.
To file a claim for shipping damage or concealed damage: 1) File with
the carrier within 15 days of receipt of the equipment; 2) Send a copy of
the damage claim within 15 days to your service representative.
Unpacking the Cabinet
Use care when moving and opening the carton. Leave the components
packaged until ready to install.
To unpack the cabinet:
1. Open the outer carton and remove the items packaged with the
cabinet.
2. Carefully lift the cabinet out of the outer carton.
3. Discard or recycle the packaging in a responsible manner, or store it
for future use.
Place the cabinet in a protected area that has adequate airflow and is
free of humidity, flammable gas, and corrosion.
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INSTALLATION
Checking the Parts List
Verify that the following items are included with the EMS−UGK.
All models
Electronics module (display optional)
Mounting bracket (installed on electronics module)
EMS Configuration Tool CD for setup and calibration
EMS configuration cable (DB−9 to RS−232 serial)
This user’s guide
Power Xpert Gateway Series 1000 Card (installed on electronics module)
Card configuration cable (RJ−45 to RS−232 serial)
Ethernet cable
Power Xpert Gateway Series 1000 Card registration card
Power Xpert Gateway Series 1000 Card Quick Start Instructions
NOTE For more detailed information, download the Power Xpert Gateway Series 1000
Card User’s Guide from the Documentation page on the Power Xpert card once the card
All models (for each panel ordered)
(2) Branch circuit harnesses, each with one 28−position circular connector and
21 two−position connector plugs
(44) Branch current transformers (CTs), split−core, 75A, 1V output, with two−position
connector receptacle (includes 2 spares) (optional)
(1) Voltage harness, with one 7−position circular connector, three spade connectors
(A, B, C), and two ferrule connectors (Neutral, Ground)
NOTE Dual panel option only. Voltage harness V2 does NOT include a connector for
Ground.
(10) Wire taps:
2
− (5) 4.0 mm (12 AWG), yellow
2
− (5) 0.75–2.5 mm (18–14 AWG), blue
(3) Wire tap transition harnesses, each with a quick disconnect receptacle and a ferrule
connector
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INSTALLATION
Main input monitoring option only (one set for each panel if ordered)
(1) Main input harness, with one 28−position circular connector and five 2−position
connector plugs (A, B, C, Ground, Neutral)
(4) Main CTs, split−core, 400A, 1V output, with 2−position connector receptacle
(1) Input ground CT, split−core, 100A, 1V output, with 2−position connector receptacle
Conduit box option only (if ordered)
Conduit box, left side
Conduit box, right side, with installed DB−9 extender cable
Subfeed Accessory Kit only (if ordered)
(3) Subfeed transition harnesses, each with 2 two−position connector plugs
(3) Branch CTs, split−core, 400A, 1V output, with two−position connector receptacle
100A Split−Core CTs Accessory Kit only (if ordered)
(10) Branch CTs, split−core, 100A, 1V output, with two−position connector receptacle
75A Split−Core CTs Accessory Kit only (if ordered)
(5) Branch CTs, split−core, 75A, 1V output, with two−position connector receptacle
NOTE Accessory kits may be shipped in separate cartons.
Tools Required
To assemble the components, the following tools may be needed:
®
S Phillips #2 screwdriver
S Pliers or other appropriate tool for installing wire taps
S Drill or other appropriate tool for installing customer−supplied wall
anchors
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INSTALLATION
Installing the Hardware
an appropriate site for the EMS−UGK.
To install the EMS−UGK on a wall:
1. Verify that the wall on which the EMS−UGK is to be mounted meets
Table 1. Wall Specifications (Customer−Supplied Components)
Component
Specification
Wall surface and
wall anchors
Sufficient to support the weight of the EMS−UGK and installed
cables (see Table 12 on page 57 for weight specifications)
Clearance around
electronics module
Above: 102 mm (4") [152 mm (6") recommended]
Below: 102 mm (4")
Sides: 152 mm (6")
2. Loosen the four front screws, and remove the four rear screws.
Remove the mounting bracket from the electronics module. Retain
M4 10 screws
(8 places)
Figure 2. Mounting Bracket and Electronics Module (with Optional Display)
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INSTALLATION
3. Attach the mounting bracket to the wall with appropriate wall
Verify that at least two wall anchors attach to studs within the wall.
376.5 mm
(14.82")
152.4 mm
(6.00")
152.4 mm
(6.00")
16.8 mm
(0.66")
∅ 12.7 mm
(0.50") TYP
∅ 5.3 mm
(0.21") TYP
226.0 mm 283.5 mm
(8.90")
(11.16")
Figure 3. Mounting Template
4. Slide the loosened front screws on the electronics module into the
slots on the mounting bracket.
5. Verify all screw holes are aligned. Reinstall the four screws
7. Remove the front plate from each conduit box. Retain the plates
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INSTALLATION
8. If installing a right conduit box, connect the DB−9 extender cable
(installed on the extended serial port on the inside of the right
conduit box) to the serial port (Service) on the electronics module.
9. Slide the conduit box into place on one side of the electronics
module. Loosen the mounting bracket screws further if needed.
If installing conduit on both panels, repeat for the other conduit box.
Tighten the mounting bracket screws to secure the conduit box(es).
Serial Port
(Service)
Extended
Serial Port
Front
Plate
2" Bushing
Front
Plate
Left Conduit
Box
Card Cover Plate
1.5" Bushing
Mounting
Slots
(4 places)
1" Bushing
Mounting Bracket
Screws (8 places)
Right Conduit Box
Ground Bonding Screw
Figure 4. Conduit Box Option
10. Optional but recommended. Attach the conduit box(es) to the wall
with appropriate wall anchors (not supplied). Use one or more of
the four available mounting slots in each conduit box.
11. Verify that all hardware is mounted and aligned properly, then
tighten all screws. Verify the hardware is attached safely and
securely to the wall.
12. Continue to the following section, ꢀElectrical Connections."
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INSTALLATION
Electrical Connections
WARNING
S
S
Only qualified service personnel (such as a licensed electrician) shall perform the
electrical installation. Risk of electrical shock.
Always follow all personal protective equipment (PPE) and other safety rules when
working around electricity.
CAUTION
S
S
Use the branch circuit breakers to disconnect hazardous voltage from the EMS−UGK. Turn
off the breaker before disconnecting the voltage measuring circuit cables, or hazardous
voltage may be present at the exposed end of the cable.
To prevent mechanical damage, coil and secure any excess cable away from the floor.
The EMS−UGK is designed for quick and easy installation. Labels on the
harnesses describe where to connect the CTs and wire taps. Keyed
circular connectors provide a quick and secure installation to the
electronics module.
To connect the wiring for the EMS−UGK:
CAUTION
Before wiring the EMS−UGK, disconnect the load and shut down the host equipment. Refer
to the user’s guide for the host equipment for shutdown instructions.
1. Verify that no circuits on which the EMS−UGK will be installed are
energized. Be absolutely sure there is no power.
2. Optional. Connect the ground cable (not supplied) from the host
equipment to the M5 ground bonding screw on the bottom of the
bonding screw.
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INSTALLATION
3. Plan the wiring route from the electronics module to the monitored
following guidelines.
S Mount the electronics module within 3.05m (10 ft) of a
disconnect device.
S If installing conduit (not supplied), plan for adequate conduit
®
®
routing. Follow National Electrical Code (NEC ) and local
guidelines for conduit length and bending radius. Installed width
of the EMS−UGK with both conduit boxes is 633 mm (24.9").
Remove conduit box hole plugs as needed for conduit.
S Follow NEC and local guidelines for filling wiring space and
maintaining the thermal performance of the equipment.
S Plan the location and installation of the CTs and wire taps to
allow for adequate bending radius of wiring. If necessary,
support the CTs to avoid undue strain on wiring.
Table 2. Current Transformer Sizing
CT Dimensions
(W H D)
Maximum Wire Insulation
Outside Diameter
Type of CT
Rating
Lead Length
Branch CT
75A
25.4 38.1 25.4 mm
0.91m (36.0")
10.16 mm (0.40")
16.00 mm (0.63")
22.86 mm (0.90")
15.24 mm (0.60")
22.86 mm (0.90")
(1.0" 1.5" 1.0")
Branch CT
(separate accessory)
100A
400A
100A
400A
41.0 51.0 30.0 mm
1.00m (39.4")
0.91m (36.0")
0.91m (36.0")
0.91m (36.0")
(1.6" 2.0" 1.2")
Main CT (phases A,
B, C, and Neutral)
96.0 100.0 46.0 mm
(3.8" 3.9" 1.8")
Input Ground CT
66.0 70.0 33.0 mm
(2.6" 2.8" 1.3")
Subfeed CT
(separate accessory)
96.0 100.0 46.0 mm
(3.8" 3.9" 1.8")
Table 3. Wire Tap Sizing
Housing Color
Wire Size
2
Blue
0.75–2.5 mm (18–14 AWG)
2
Yellow
4.0 mm (12 AWG)
NOTE Use wire taps ONLY on thermoplastic insulation (PVC).
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INSTALLATION
Table 4. Harness Sizing
Harness
Bundled Length
Connection
Lead Length
Voltage
3.05m (10 ft)
Phases (A, B, C)
0.91m (3 ft)
1.83m (6 ft)
Ground (V1 only), Neutral
Phases (A, B, C), Neutral, Ground
Circuit Breakers 1/1 – 14/28*
Circuit Breakers 15/8 – 28/35*
Circuit Breakers 29/15 – 42/42*
Three−Phase Circuit Breaker
Subfeed Breaker
Main Input
2.74m (9 ft)
2.74m (9 ft)
304.8 mm (12")
304.8 mm (12")
203.2 mm (8")
101.6 mm (4")
101.6 mm (4")
50.8 mm (2")
Branch Circuit
Wire Tap Transition
Subfeed Transition
N/A
N/A
Electronics Module
NOTE Voltage harness
shown installed with wire
taps on an occupied
CT1
CT2
Main CTs
(A, B, C)
CTM
V2
branch circuit breaker
(20A maximum).
External Ground
(optional)
Branch CTs
Panel Connections:
Branch CTs (CT1)
Branch CTs (CT2)
Main CTs (CTM)
Voltage (V1)
Wire Taps
Neutral
Panel Connections
and
Communication Features
Input Ground CT
Voltage Harness
Branch Circuit Harnesses
Main Harness
Figure 5. Wiring Overview (Example Installation)
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INSTALLATION
4. Connect the circular connector of each harness to the electronics
module. Verify the harness label matches the connector label on
detailed view of both panels.
NOTE To connect a harness to the electronics module, align the polarizing keys and
keyways and insert the plug into the receptacle. Rotate the attached coupling ring clockwise
until it snaps into position.
Branch Circuit Harness CT1
CT1
CT1
Branch Circuit Harness CT2
Main Input Harness CTM
Voltage Harness V1
CT2
CTM
V1
CT2
CTM
V2
Figure 6. Harness Connections at the Electronics Module
Table 5. EMS−UGK Harness Connections
Connection Description
CT1
Branch circuit harness from Panel 1 / Input 1 to Panel 1 breaker poles 1–21.
Dual panel option only. Branch circuit harness from Panel 2 / Input 2 to Panel 2 breaker poles 1–21.
CT2
Branch circuit harness from Panel 1 / Input 1 to Panel 1 breaker poles 22–42.
Dual panel option only. Branch circuit harness from Panel 2 / Input 2 to Panel 2 breaker poles 22–42.
CTM
Main input monitoring option only. Main input harness from Panel 1 / Input 1 to Panel 1 main
connections.
Dual panel option only. Main input harness from Panel 2 / Input 2 to Panel 2 main connections.
V1
V2
Voltage harness from Panel 1 / Input 1 to Panel 1 reference voltage connection.
Dual panel option only. Voltage harness from Panel 2 / Input 2 to Panel 2 reference voltage
connection.
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INSTALLATION
Figure 7. Panel Detail (EMS−UGK−LV Model with Dual Panel Option Shown)
NOTE Single Panel option only. Connections for CT1, CT2, CTM, and V2 on
Input 2 / Panel 2 are covered with hole plugs.
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INSTALLATION
5. Main input monitoring option only. Connect the main input harness to
NOTE If you prefer not to install the Neutral CT, the EMS−UGK software can perform an
approximate calculation of the Neutral CT values.
Install the four 400A main CTs to the breaker panel wiring for A, B,
and C phases, and Neutral. Install the 100A input ground CT to the
breaker panel ground wiring.
NOTE To install a CT, remove the cap, open the body of the CT to insert the wire through
the slit, and reinstall the cap. Install all CTs with the ꢀH1" lettering facing the same direction.
Connect each labeled lead on the main input harness (A, B, C,
Neutral, and Ground) to the appropriate installed CT. Coil and secure
any excess cable away from other conductors.
NOTE Verify all installed main input monitoring wiring is correct and follows NEC and local
guidelines. Verify all CTs are installed with their ꢀH1" lettering facing the same direction.
NOTE The input ground CT will provide valid readings only in an isolated ground system.
A
400A
B
C
Main CT
Main Input
Harness
C
ꢀH1"
Lettering
Neutral
Cap
400A
100A
Ground
Input Ground CT
Figure 8. Main Input Harness Connections
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INSTALLATION
6. 75A or 100A Split−Core Branch CT option only. Connect the two branch
NOTE Each connector on the branch circuit harness is labeled with two numbers, such as
ꢀ1/1" or ꢀ5/3." The first number indicates the circuit breaker number according to NEMA
breaker numbering; the second number is Standard breaker numbering. See ꢀBreaker
For each circuit breaker to be monitored, find its labeled connector
on the branch circuit harness, connect a 75A or 100A branch CT to
the connector, then install the CT around the output wire connected
to the matching breaker.
For example, for circuit breaker 05 in a NEMA panel, connect a CT
to harness connector 5/3, then install the CT on the output wire for
circuit breaker 05.
Coil and secure any excess cable away from other conductors.
Branch
Circuit
Harness
Branch CT
Breaker 05
5/3
Figure 9. Branch Circuit Harness Connections
8. Verify all installed branch circuit monitoring wiring is correct and
follows NEC and local guidelines.
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INSTALLATION
9. Subfeed Accessory only. Locate the Subfeed Accessory Kit (three
subfeed transition harnesses and three 400A CTs). Connect a
Install each CT around the appropriate subfeed breaker wire.
NOTE To install a CT, remove the cap, open the body of the CT to insert the wire through
the slit, and reinstall the cap. Install all CTs with the ꢀH1" lettering facing the same direction.
Attach each subfeed transition harness to the appropriate
Coil and secure any excess cable away from other conductors.
NOTE Verify all installed subfeed monitoring wiring is correct and follows NEC and local
guidelines. Verify all CTs are installed with their ꢀH1" lettering facing the same direction.
Cap
Subfeed Transition Harness
400A CT
ꢀH1"
Lettering
Branch
Circuit
Harness
Figure 10. Subfeed Monitoring Connections
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INSTALLATION
CAUTION
S
S
Panel 1 voltage sensing includes a ground wire, but Panel 2 voltage sensing does not. If
installing dual panels, connect the voltage harness V1 for Panel 1 first. When
disconnecting dual panels, disconnect the voltage harness V2 for Panel 2 first.
Use the branch circuit breakers to disconnect hazardous voltage from the EMS−UGK. Turn
off the breaker before disconnecting the voltage measuring circuit cables, or hazardous
voltage may be present at the exposed end of the cable.
10. On the voltage harness V1 for Panel 1, locate the green and yellow
Ground wire. Attach the Ground ferrule to a ground point within the
CAUTION
Before connecting the voltage harness to a branch circuit breaker, shut down the branch
circuit breaker. Risk of electric shock.
12. Choose an option for connecting the phases for voltage sensing:
NOTE Maximum branch circuit breaker size where the voltage sensing is located is 20A.
S Use the supplied wire tap transition harnesses to connect the
voltage harness to an unoccupied three−phase branch circuit
S Use the supplied wire taps to connect the voltage harness to an
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INSTALLATION
13. Unoccupied three−phase branch circuit breaker connection only. Verify
that the branch circuit breaker is turned off. Be absolutely certain
there is no power.
Attach a wire tap transition harness (supplied) to each of the phase
A, B, and C connectors on the voltage harness.
Connect the wire tap transition harnesses to the appropriate phase
connections of the unoccupied three−phase branch circuit breaker.
Coil and secure any excess cable away from other conductors.
Wire Tap
Transition Harness
Unoccupied
Breaker
A, B, C
Phases
Neutral
Voltage
Harness
Ground
Breakers
Figure 11. Voltage Harness Connections to Unoccupied Breaker (V1 Harness Shown)
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INSTALLATION
NOTE Use wire taps ONLY on thermoplastic insulation (PVC).
14. Occupied three−phase branch circuit breaker connection only. Verify that
the branch circuit breaker is turned off. Be absolutely certain there
is no power.
Use pliers to carefully install the appropriate size wire taps
(supplied) to phase A, B, and C wiring on the occupied circuit
Verify the wire taps are completely closed around the wires.
Connect the phase A, B, and C connectors on the voltage harness
to the appropriate installed wire taps. Coil and secure any excess
cable away from other conductors.
Wiring to Occupied Breaker
A, B, C
Phases
Neutral
Voltage
Harness
Ground
Wire Tap
Figure 12. Voltage Harness Connections to Occupied Breaker (V1 Harness Shown)
harness V2 and Panel 2 for Neutral, A, B, and C phase connections.
Panel 2 does not have a Ground connection.
16. Verify all installed voltage monitoring wiring is correct and follows
NEC and local guidelines.
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INSTALLATION
17. If installing communication functions, install the wiring for the Alarm
Relay and Building Alarms connections. For more information, see
18. Start up the host equipment. Refer to the user’s guide for the host
equipment for startup instructions.
19. Activate the reset switch on the bottom of the electronics module:
hold the switch for 10 seconds or until the display (if installed) turns
off, then release the switch.
20. Verify that the Power LED on the Power Xpert Gateway Series
Display option only. Verify that the display on the front of the
electronics module also activates. Press any button to display the
mimic screen.
Power LED
Figure 13. Power LED on the Power Xpert Gateway Series 1000 Card
21. Conduit Box option only. Reinstall the top plate on the left conduit
box.
continue to the following step.
23. Conduit Box option only. If a right conduit box is installed, reinstall the
top plate on the right conduit box.
24. Continue to the following section, ꢀInitial Configuration."
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INSTALLATION
Initial Configuration
This section describes how to use the supplied software configuration
tool to perform initial configuration and calibration. You can use either
the tool or the optional display (if installed) to configure the panels and
breakers.
After initial configuration, interface with the EMS−UGK using a Web page
interface, the Advanced Metering monitoring system, or (if the optional
display is installed) directly through the display.
Installing the Software Configuration Tool
NOTE For best results, install the software configuration tool on a computer running the
®
Microsoft Windows XP or Windows 2000 operating system.
®
To install the software configuration tool:
1. Connect a computer to the service port on the electronics module
using the supplied DB−9 to RS−232 serial cable.
2. Set the computer’s COM port settings to COM1, 19200 baud.
3. Verify that the computer’s settings for the date and time are
correct. The configuration tool uses the computer’s settings to
automatically set the date and time for the EMS−UGK. You can
disable this feature later if needed.
4. Insert the EMS Configuration Tool CD into the computer’s CD drive.
The installation program begins automatically within 10 seconds.
If the installation program does not begin automatically, run the
CD_Menu.exe program on the CD.
5. Follow the installation program instructions to install the tool.
6. Continue to the following section, ꢀInitial System Configuration."
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INSTALLATION
Initial System Configuration
To configure required and optional system settings:
1. Verify the EMS−UGK is physically connected to all installed CTs.
2. Verify that main voltages are connected and the EMS−UGK is
powered on.
3. Click Start > Programs > EATON > EMS Configuration Tool to open the
configuration tool. The System Status page displays, as shown in
Figure 14. System Status Page (Not Connected)
4. Click Connect to establish communication with the EMS−UGK.
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INSTALLATION
5. Verify that meter and status information from the EMS−UGK
NOTE Because the system is not yet configured, active alarms may appear in the Active
Alarms window upon connection and may be ignored.
If your system is dual input but only one input displays on the
System Status page, click the Feature Settings tab and select the
Enable Dual Input Mode check box. Return to the System Status page
Active
Alarms
Window
Figure 15. System Status Page (Connected)
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INSTALLATION
6. Click the EMS System Settings tab to display the Configure Primary
EMS Settings page.
7. Configure the following required settings:
EMS System Setting Description
Nominal Voltage
Settings
Verify the nominal input voltage and frequency settings are
correct for your installation. Adjust as needed.
NOTE Specify nominal voltage as Line to Neutral voltage (not
Line to Line voltage).
Input / Output CT
Settings
Main input monitoring option only. Select the type and rating
for the input and neutral CTs installed (400A) and for the input
ground CT installed (100A).
NOTE Configure a CT only if it is installed.
NOTE If the neutral CT is not installed, the software calculates
its approximate values.
System Name and
Rating
(1) Specify a Name for the system:
To change the default name, double−click in the Name field and
type the new name. Press Enter, then click Yes to confirm.
(2) Set the Rating in VA for the installation:
This setting matches the summation of the ratings on your
panels and is the overload level. To calculate the Rating, multiply
the main breaker rating for each panel by the nominal L−N
voltage. For example, for two 225A panels and a 120V nominal
input voltage, the rating is 225 2 120, or 54,000 VA.
NOTE If your breakers are configured, you can select Auto
Calc to have the software automatically calculate the VA rating.
LCD Mimic Screen
Display
(1) Select the option that best describes the installation:
S For an EMS−UGK, select EMS−UGK.
S For one panel, select 1 In / 1 Out.
S For two panels, select 2 In / 2 Out.
S For Harmonic Distortion transformers, select 1 In / 2 Out.
S For dual input PDUs with Kirk® key interlocks, select
2 In / 1 Out.
(2) To display a transformer on the mimic screen, select the
check box for Input Transformer Installed.
NOTE The transformer symbol is not available for all mimic
screen options.
NOTE To revert any changes made on the current page (except System Name) back to
default settings before saving, click Reload Sys Config.
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INSTALLATION
8. Optional. To prevent the software configuration tool from
synchronizing with the PC date and time, select Don’t auto update.
9. Click Save Sys Config to save the settings to the EMS−UGK.
Depending on communication speed, updates take effect within
15–20 seconds.
10. Optional. Voltage and current calibration is performed at the factory.
The EMS−UGK does not require calibration. If you choose to
recalibrate, the original calibrated values will be lost.
To recalibrate the settings, click the Calibration tab to display the
EMS System Calibration page.
NOTE For optimal results, verify that the circuits are loaded to nominal load levels prior to
starting calibration. Have qualified service personnel (such as a licensed electrician) obtain
the physical measurements using a multimeter and RMS current probe. For calibration,
measure the L−N voltage (not L−L voltage).
Enter the voltage and current measurements from the installed
panel(s) on the EMS System Calibration page. Blank fields will not
be calibrated.
NOTE To revert any changes made on the current page back to default settings before
saving, click Reload Cal Data.
Click Save Cal Data to update the voltage calibration data and save
the settings to the EMS−UGK. Depending on communication speed,
updates take effect within 15–20 seconds.
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INSTALLATION
11. Click the Feature Settings tab to display the EMS Feature Settings
page.
12. Configure the following Miscellaneous Features:
Feature Setting
Description
Audible Horn Disabled
Select to disable the audible horn. If enabled, the horn
sounds for each new alarm and can be turned off by
pressing any key on the display.
Meter Simulation Mode
Enabled
Select to enable demonstration mode for use with a
simulator.
LCD Displays Input 1 V as L to L Select to display Line to Line voltages on the display.
LCD Displays Input 2 V as L to L If unselected, voltages display as Line to Neutral
voltages.
Enable THD Alarms
Select to enable Total Harmonic Distortion metering
alarms detected by monitor.
Enable Dual Input Mode
Select for dual input models.
NOTE Deselecting this option removes all selections
and displays for the second input.
13. Configure the following Building Alarm Settings:
Feature Setting
Description
Set Custom Alarm Name
Contact Type
Type a name for Building Alarms 1 through 4.
Select if the Building Alarm is connected as
normally−closed.
Action When Active
Select the action to occur when the Building Alarm
becomes active.
NOTE To revert any changes made on the current page back to default settings before
saving, click Reload Config.
14. Click Save Config to save the settings to the EMS−UGK. Depending
on communication speed, updates take effect within 15–20
seconds.
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INSTALLATION
15. To configure panels and breakers using the software configuration
tool, continue to the following section, ꢀInitial Panel and Breaker
Configuration (Using the Software Configuration Tool)."
To configure panels and breakers using the optional display,
16. Click Disconnect to disconnect from the EMS−UGK. Verify that ꢀNot
Connected" displays at the bottom of the page.
17. Close the software configuration tool and remove the configuration
cable.
18. Activate the reset switch on the bottom of the electronics module:
hold the switch for 10 seconds or until the display (if installed) turns
off, then release the switch.
19. Continue to ꢀInitial Panel and Breaker Configuration (Using the
Initial Panel and Breaker Configuration (Using the
Software Configuration Tool)
To configure the panels and breakers:
1. Click the Panel Config tab to display the EMS Panel Settings page.
2. Verify that the Number of BCM Panels Installed is correct for your
installation.
If you change the value, click Save Panel Config to save the setting to
the EMS−UGK. Depending on communication speed, updates take
effect within 15–20 seconds.
3. Select the panel number to configure (Panel Selected).
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INSTALLATION
4. Configure the following settings for the selected panel:
Panel Setting
Description
Panel Rating
Specify the panel breaker rating (in amps).
NOTE Setting the panel breaker rating to 0 silences all
main panel breaker alarms and zeroes the panel percent
current levels.
Panel Warn (%)
Panel Alarm (%)
Num Brkr Positions
Panel Name
Specify the warning threshold level (in percent load).
Specify the alarm threshold level (in percent load).
Specify the number of breakers in the panel.
Specify a panel name (up to 19 characters).
Panel Serial Number
Panel Layout
Specify the panel’s serial number (up to 19 characters).
Specify the panel numbering style.
NOTE Changing panel layout erases all branch circuit
breaker configurations.
NOTE To revert any changes made on the current page back to default settings before
saving, click Reload Panel Config.
5. Click Save Panel Config to save the settings to the EMS−UGK.
Depending on communication speed, updates take effect within
15–20 seconds.
7. Click the Breaker Config tab to display the Breaker Settings page.
The tool automatically updates the default breaker schedule with
the latest information from the EMS−UGK. Depending on
communication speed, updates take effect within 15–20 seconds.
8. Select the Panel Number of the panel containing the breakers to
configure. The tool automatically updates the selected breaker
schedule with the latest information from the EMS−UGK.
Depending on communication speed, updates take effect within
15–20 seconds.
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INSTALLATION
9. The selected breaker is highlighted in bold in the schedule. The
breaker’s configuration details display in the right half of the page.
Click the breaker to configure. The breaker number highlights and
its details display at right.
10. Configure the following settings for the selected breaker:
Breaker Setting
Num Phases
Breaker Rating
Warning Level
Alarm Level
Description
Specify the number of phases (1–3).
Specify the branch breaker rating (in amps).
Specify the warning threshold level (in percent load).
Specify the alarm threshold level (in percent load).
CT Ratio
Specify the current transformer ratio (75A).
NOTE The selected ratio converts to the value 71.9.
NOTE To revert any changes made on the current page back to default settings before
saving, click Reload Breaker Config.
panel.
12. Click Save Breaker Config to save the settings to the EMS−UGK.
remaining panels.
14. Click Disconnect to disconnect from the EMS−UGK. Verify that ꢀNot
Connected" displays at the bottom of the page.
15. Close the software configuration tool and remove the configuration
cable.
16. Activate the reset switch on the bottom of the electronics module:
hold the switch for 10 seconds or until the display (if installed) turns
off, then release the switch.
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INSTALLATION
Initial Panel and Breaker Configuration (Using the Display)
NOTE Use this section only if the optional display is installed.
Configure the panel and breaker data. You can use the following
abbreviated instructions or follow the more detailed steps in ꢀControl
1. From the setup screen, enter the Level 1 access password (default
password is L1).
2. Select Meters then Panel, highlight the panel to configure, then
select Config.
3. Set the Reset value to Yes and select OK to clear any breaker
configuration settings for the panel.
4. Configure the following settings to match the physical panel:
Phases (always three−phase)
Breakers (the number of breakers in the panel)
Rating (the rating in Amps of the main panel breaker)
Panel Layout (panel numbering style)
5. Highlight the panel number and select Schedule.
6. Highlight the breaker to configure and select Config.
7. Configure the following settings to match the physical breaker:
Phases (number of phases for the breaker)
Rating (breaker rating in Amps)
Warning (alarm warning level in %)
Overload (alarm overload level in %)
CT (the CT ratio – specify 71.9)
8. Configure each installed breaker in the panel.
9. If a second panel is installed, repeat the panel and breaker
configuration for the second panel.
10. Activate the reset switch on the bottom of the electronics module:
hold the switch for 10 seconds or until the display (if installed) turns
off, then release the switch.
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INSTALLATION
11. From the setup screen, clear the History Log and Load Profile. For
12. Continue to the following section, ꢀAdvanced Metering
Installation."
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INSTALLATION
Advanced Metering Installation
factory−installed in the X−Slot communication bay on the side of the
EMS−UGK electronics module.
To connect the cables and configure the card:
1. Locate the Power Xpert Gateway Series 1000 Card Quick Start
Instructions included with the EMS−UGK.
2. Perform all the steps in the quick start instructions, ignoring the
initial few steps that describe how to install the card in a PDU.
The quick start instructions direct you to:
S Connect the Ethernet cable
S Connect the configuration (serial) cable
S Configure IP Address assignments
3. For more detailed information about installing the card or using
Advanced Metering, download the Power Xpert Gateway Series
1000 Card user’s guide from the Documentation page on the Power
Xpert card once the card is accessible on your network or from
Configuration
(Serial) Port
Ethernet
Port 1
Ethernet
Port 2
Figure 16. Power Xpert Gateway Series 1000 Card
4. Conduit Box option only. If a right conduit box is installed, reinstall the
top plate on the right conduit box.
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Chapter 3
Operation
This chapter describes how to use the Energy Management System
(EMS) Upgrade Kit (EMS−UGK) interface.
Reset Function
The EMS−UGK is intended for continuous duty operation. Cycle power
for the EMS−UGK using the reset switch at the base of the electronics
module: hold the switch for 10 seconds or until the display (if installed)
turns off, then release the switch. The switch is intended for use as a
programming reset function.
NOTE The reset switch controls power to the transformer inside the electronics module.
The reset switch does not remove three−phase sensing voltage from the Universal Control
Board (UCB).
Breaker Numbering
NEMA numbering is left to right in a two−column panel. Odd−numbered
breakers are on the left and even−numbered breakers are on the right.
Standard numbering is top to bottom down the left side of the panel,
then top to bottom down the right side of the panel.
01
03
05
02
04
06
01
02
03
04
22
23
24
25
NEMA
Panel
Standard
Panel
Figure 17. Breaker Numbering
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OPERATION
Control Panel Functions
NOTE Use this section only if the optional display is installed.
The EMS−UGK has a graphical LCD with backlight, four status LEDs, and
information about system events, measurements, and settings.
Power On (green)
Overload (yellow)
No function (always off)
PRESS ANY KEY TO CONTINUE
Alarm (red)
Control Buttons for the LCD Menu Options
Figure 18. EMS−UGK Display
The following table shows the indicator status and description.
Indicator
Status
Description
ON
Green
On
The product on which the EMS−UGK is installed is
operating normally.
Off
On
The product on which the EMS−UGK is installed is turned
off and will not turn on automatically.
O/L
Yellow
One or more phases is in overload, or there is an alarm or
warning for neutral overload, ground overload, main panel
breaker overload, or panel breaker overload.
OFF
Off
Not applicable for the EMS−UGK.
AL
Red
Flashing
There is a new or cleared EMS−UGK alarm condition. See
ꢀTroubleshooting" on page 61 for additional information.
To silence the horn, press any button.
On
An acknowledged alarm condition exists.
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OPERATION
Display Functions
The LCD displays the Eaton Powerware logo. Press any button to
screen shows a real−time graphical representation of the operating
status of the system. At the top of the screen, an information line cycles
through displays of information such as the date and time and any active
alarms or events.
To select a menu option, press the button below the option name.
When available:
S Use the and buttons to scroll through a listing of information.
S Use the and
view or change.
buttons to select another item on the screen to
S Use the + or —button to increase or decrease a selected value.
S Press the
button to return to the previous menu.
NOTE After making configuration changes, you can save your changes immediately by
pressing the Reset button on the Power Xpert Gateway Card installed in the X−Slot
communication bay. The card resets automatically after five minutes.
The backlit LCD automatically dims after a long period of inactivity. Press
any button to restore the screen.
Input 1 / Panel 1
Unit Name
Input 2 / Panel 2
EATON
EMS−UGK
EMS
000.0
000.0
000.0
000.0
000.0
000.0
PROFILE
EVENTS METER
SETUP
EVENT ME-
TER
SET-
UP
S
Figure 19. EMS−UGK Mimic Screen and Main Menu
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OPERATION
Menu Map
The following tables show the basic menu structure.
Table 6. Menu Map for Display Functions
Main Menu
Submenu
Active Events
History
Display Information or Menu Function
Events
Displays list of active system events. As events clear, they are removed from the list.
Displays historical log of system events. The log stores the most recent 127 events
and alarms.
Meter*
Input 2
Displays Input 2 / Panel 2 performance meters for the system or critical load:
RMS / % / THD / Crest / KWH
detail).**
Input 1
Displays Input 1 / Panel 1 performance meters for the system or critical load:
RMS / % / THD / Crest / KWH
detail).**
Profile*
Setup*
Displays load profile for the most recent 24 months. Profile includes highest and
lowest input and output currents, frequencies, power levels, power factors,
AC undervoltage, THD, and exact time each reading occurred. Current month’s profile
reflects real−time values.
Displays setup options. See Table 9 on page 42 for detail.
* Information displayed depends on product configuration.
** Configuration options are password−protected.
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OPERATION
Table 7. Panel Meters
Screen
Label
Meters Displayed
Panel
(first screen)
ALM
Alarm status (W for warnings, A for critical alarms)
Ratio (in percent) of present load compared to maximum
Average voltage
%LOAD
Vavg
Imax
Phase with highest current
Panel
(second screen)
V1, V2, V3
I1, I2, I3
Voltage per phase
Current per phase
Panel
(third screen)
I1%, I2%, I3%
Ratio (in percent) of present current compared to maximum
Total kW of panel breakers
KW
KVA
PF
Total kVA of panel breakers
Power factor
Panel
(fourth screen)
#BRKS
KWH/m
KWH/y
KWHt
Number of breakers
Kilowatt hours per month
Kilowatt hours per year
Total kilowatt hours
Panel*
(fifth screen)
MAX V
MAX I
Maximum voltage logged
Maximum current logged
* To reset the panel statistics (fifth screen) to zero, select RESET.
Table 8. Breaker Meters
Screen
Label
Meters Displayed
Panel X Breaker Meters
(first screen)
ALM
Alarm status
CURR%
PHASE
Irms
Ratio (in percent) of present current compared to breaker rating
Phase assignment
Current (RMS value)
Breaker rating
RTNG
Panel X Breaker Meters
(second screen)
W
Average W
VA
Average VA
PF
Average power factor
WARN
OVER
Threshold load (in percent) at which a warning alarm is logged
Threshold load (in percent) at which an overage alarm is logged
Panel X Breaker Meters
(third screen)
KWH/m
KWH/y
KWHt
Kilowatt hours per month
Kilowatt hours per year
Total kilowatt hours
Panel X Breaker Meters
(fourth screen)
Imax
Maximum current logged
Maximum W logged
Wmax
VAmax
PFmin
Maximum VA logged
Minimum power factor logged
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OPERATION
Setup Options
Access to setup options is restricted to three System Setup Levels: 0, 1,
or 2. The higher the level, the more setup options are available. Options
on System Setup Level 0 do not require password access.
Table 9. Setup Options
Minimum
Description
Level*
Available Settings
Default Setting
0
Enter Password
Use the arrow keys to enter the password for the level you Level 1: L1
want to access, then select DONE to display the options for Level 2: Contact your
the setup level
service representative
0
Versions
Read only
Current firmware
versions installed
0
1
Contrast Adjust
Log Out
Adjust screen contrast with left/right arrow buttons
10%
Exit the Level 1 or Level 2 setup options and display the
Level 0 setup options
None
1
1
Change Access
Level Password
Change the password for the current setup level
Use the arrow keys to enter the new password (A–Z, 0–9, –,
blank,), then select DONE to save the new password.
None
Set Date and Time
Set Month, Date, Year (mm/dd/yyyy)
00/00/0000
00:00
Set Hour, Minute (Time is a 24−hour clock.)
1
1
1
Clear History
Clear the History Log
Clear the Load Profile
None
None
Clear Load Profile
Building Alarm
Setup
For Building Alarm 1 through Building Alarm 4:
Name String [up to 19 characters (A–Z, 0–9, –, blank)]
Settings: Contact Normally Open or Closed
Building Alarm Type (REPO, EPO, TVSS/SPD,
Custom)
BUILDING ALARM [X]
Open
1 and 2: Custom;
3: REPO; 4: EPO
Log Only
Notice Level (Log and Alarm options)
Enabled/Disabled
Enabled
1
THD Alarm Level
Set the voltage and current Total Harmonic Distortion for
Input 1 and Input 2, and enable or disable this feature:
THD settings
5.0
Disabled
Enabled/Disabled
2
2
2
Unit Type
Read only: Model / CTO / Serial
Factory−set identifiers
EATON EMS−UGK
None
Unit Name
Up to 19 characters (A–Z, 0–9, –, blank)
Reset the Level 1 password to the default setting
Reset All Lower
Level Passwords
* Minimum System Setup Level required to access the setup option.
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OPERATION
Control Panel Configuration
NOTE Use this section only if the optional display is installed.
To set up branch circuit monitoring on your product, configure the panels
and branch circuit breakers. Configuration requires System Setup
Level 1 password access.
Accessing Configuration
To access the configuration options at System Setup Level 1:
1. In the Setup menu, select ENTER PASSWORD.
2. Use the arrow keys to enter the password (default password is L1
for Level 1).
3. Select DONE. The screen displays the setup options.
To change the default password while logged into System Setup Level 1
access:
1. In the Setup menu, select CHANGE ACCESS LEVEL PASSWORD.
2. Use the arrow keys to enter the new password (A–Z, 0–9, –, blank).
3. Select DONE.
Configuring Panels Containing Branch Circuit Breakers
To configure panels containing branch circuit breakers:
1. If not already obtained, access the System Setup Level 1 password
level. See the previous section, ꢀAccessing Configuration."
2. From the main menu, select METER then PANEL.
3. On the PANEL screen, select the panel number (PNL) to configure,
and then select CONFIG.
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OPERATION
4. On the PANEL CONFIG screen, set the panel’s meter settings:
Default
Range
Meter Setting Description
3
3
PHASES
Number of phases
42
0–42
(even numbers)
BREAKERS
Number of branch circuit
breakers in the panel
100
0–1200
RATING
Panel breaker rating (in amps)
(see Note 1)
STANDARD
STANDARD
COLUMN
PNL LAYOUT
Panel layout
(see Note 2)
NOTE 1 Setting the panel breaker rating to 0 silences all main panel breaker
alarms and zeroes the panel percent current levels.
NOTE 2 Changing panel layout erases all branch circuit breaker configurations.
To reset all values on the screen to defaults, set the RESET value to
YES.
5. Select OK.
breakers to configure.
7. When all panel configuration is complete, select the
repeatedly to reach the main menu.
button
8. If all configuration is complete, save your changes by pressing the
Reset button on the Power Xpert Gateway Card in the X−Slot
communication bay. (The card automatically resets after five
minutes.) Otherwise, continue to ꢀConfiguring Branch Circuit
Configuring Panels Containing Subfeed Breakers
To configure panels containing subfeed breakers (up to 12 per panel):
1. If not already obtained, access the System Setup Level 1 password
2. From the main menu, select METER then PANEL.
3. On the PANEL screen, select the panel number (PNL) to configure,
and then select CONFIG.
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OPERATION
4. On the PANEL CONFIG screen, set the panel’s meter settings:
Default
Range
Meter Setting Description
3
3
PHASES
Number of phases
42
0–42
(even numbers)
BREAKERS*
Number of subfeed breakers in
the panel, times 3
100
0–1200
RATING
Subfeed breaker rating (in amps)
(see Note 1)
STANDARD STANDARD
COLUMN
PNL LAYOUT
Panel layout
(see Note 2)
* For example, if the panel has 6 subfeed breakers, set the BREAKERS value to 18.
NOTE 1 Setting the panel breaker rating to 0 silences all main panel breaker
alarms and zeroes the panel percent current levels.
NOTE 2 Changing panel layout erases all branch circuit breaker configurations.
To reset all values on the screen to defaults, set the RESET value to
YES.
5. Select OK, the panel number (PNL), then SCHEDULE.
On the PANEL SCHEDULE screen, each subfeed breaker displays
as a group of three phases.
6. Select the
button to return to the PANEL screen.
configure.
8. When all panel configuration is complete, select the
repeatedly to reach the main menu.
button
9. If all configuration is complete, save your changes by pressing the
Reset button on the Power Xpert Gateway Card in the X−Slot
communication bay. (The card automatically resets after five
minutes.) Otherwise, continue to the following section,
ꢀConfiguring Branch Circuit Breakers."
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OPERATION
Configuring Branch Circuit Breakers
Follow the appropriate steps to configure, remove, or change the branch
circuit breakers.
To configure the branch circuit breakers (up to 42 per panel):
1. If not already obtained, access the System Setup Level 1 password
2. From the main menu, select METER then PANEL.
3. On the PANEL screen, select the panel number (PNL) to configure,
and then select SCHEDULE.
4. On the PANEL SCHEDULE screen, highlight the individual breaker
to configure and then select BREAKER.
Breakers with blank rating (RTNG) values are not yet configured.
numbering.
5. On the PANEL X BREAKER METERS screen, select CONFIG and
then configure the individual breaker’s meter settings:
NOTE Configure a breaker only if its CT is installed.
Default
Range
1–3
Meter Setting Description
1
PHASES
RATING
Number of phases
20
10–100
Branch breaker rating (in amps)
NOTE Subfeed breaker rating range
is 100–1200.
80
0–100
0–100
10–100
WARNING
OVERLOAD
CT
Warning threshold level (in percent
load)*
90
Alarm threshold level (in percent
load)*
71.9
CT ratio
* Alarm automatically turns off when the load drops below the threshold level.
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OPERATION
6. When the individual circuit configuration is complete, select OK to
return to the PANEL SCHEDULE screen to configure the next
breaker.
7. When all branch circuit configuration is complete, select the
button repeatedly to reach the main menu.
8. If all configuration is complete, save your changes by pressing the
Reset button on the Power Xpert Gateway Card in the X−Slot
communication bay. (The card automatically resets after five
minutes.)
To remove a breaker from the panel:
1. If not already obtained, access the System Setup Level 1 password
2. From the main menu, select METER then PANEL.
3. Highlight the panel number (PNL), and then select SCHEDULE.
4. Highlight the breaker to remove, and then select BREAKER and
DELETE.
5. Select the
button repeatedly to reach the main menu.
6. If all configuration is complete, save your changes by pressing the
Reset button on the Power Xpert Gateway Card in the X−Slot
communication bay. (The card automatically resets after five
minutes.)
To change a breaker’s settings:
1. If not already obtained, access the System Setup Level 1 password
2. Follow the steps to remove a breaker from the panel.
3. Follow the steps to configure a breaker.
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OPERATION
Viewing Panel Meters
NOTE Use this section only if the optional display is installed.
To view the meters for the panels:
1. From the main menu, select METER then PANEL.
2. Use the arrow keys to scroll through the panel meters (listed in
To reset a panel’s meter statistics, scroll to the last panel screen,
highlight the panel number, and select RESET.
3. When viewing is complete, select the
the main menu.
button repeatedly to reach
Viewing Breaker Meters
NOTE Use this section only if the optional display is installed.
To view the meters for the breakers:
1. From the main menu, select METER then PANEL.
2. On the PANEL screen, select the panel number (PNL) to view, and
then select SCHEDULE.
3. The PANEL SCHEDULE screen shows each breaker’s alarm status
and rating. Use the up and down arrow keys to scroll through the
list of breakers.
4. To view the meters for an individual breaker, highlight the breaker
number, and then select BREAKER.
The PANEL X BREAKER METERS screens show meters for the
right arrow keys to scroll through the meters.
5. When viewing is complete, select the
the main menu.
button repeatedly to reach
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Chapter 4
Communication
This section describes the communication features of the Energy
Management System (EMS) Upgrade Kit (EMS−UGK):
S Serial port (Service)
S X−Slot card (Power Xpert Gateway Series 1000 Card)
S Relay output contacts (Alarm Relay)
S Programmable signal inputs (Building Alarms)
Serial Port
(Service)
Building
Alarms
NOTE See Figure 22
terminal details.
Alarm
Relay
Power Xpert Gateway
Series 1000 Card
Figure 20. Communication Features (EMS−UGK−LV Model with Dual Panel Option Shown)
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COMMUNICATION
Installing Communication Features
To install the communication options and control terminals:
1. Install and connect the appropriate cable(s).
See the following section, ꢀCommunication Options," or ꢀControl
2. Route and tie the cable(s) out of the way.
Communication Options
The EMS−UGK has serial communication capabilities through the serial
port or through the X−Slot card.
Serial Port (Service)
To establish communication between the EMS−UGK and a computer,
connect your computer to the EMS−UGK serial port using a
communication cable (not supplied).
If the optional conduit box is installed, a DB−9 extender cable (supplied)
provides access to the port.
6
7
8
9
1
2
3
4
5
Figure 21. Serial Port
Table 10. Serial Port Pin Assignment
Pin Number Signal Name
Direction from the
EMS−UGK
Function
2
3
5
TxD
RxD
GND
Transmit to external device
Receive from external device
Signal common (tied to chassis)
Out
In
Ċ
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COMMUNICATION
®
Use the computer’s HyperTerminal (or equivalent) application to access
Terminal mode through the EMS−UGK communication port.
Table 11. Terminal Mode
Key Combination*
[ESC] [A]
Display
Active Events
Comment
Displays a list of active events.
[ESC] [H]
History Log
Prints the History Log with a firmware version header, beginning with the
oldest entry. Alarms that occur while the log is printing are included in
chronological order.
System events are continually logged through the serial port to the device
connected to the port.
[ESC] [P]
[ESC] [V]
Profile Log
Prints the Profile Log, beginning with the oldest entries.
All screens
(video mode)
Navigate the screens just as on the EMS−UGK’s display, substituting the
keyboard keys 1, 2, 3, 4, and 5 for the five pushbuttons on the EMS−UGK
display. The indicators display as text to the right of the main screen.
* Hold down the [ESC] key and press the letter key.
X−Slot Card
The Power Xpert Gateway Series 1000 Card installed in the X−Slot
communication bay provides remote monitoring through a Web browser
interface, e−mail, and a network managment system using SNMP;
®
connects to a twisted−pair Ethernet (10/100BaseT) network. Modbus
TCP support provides direct integration of a monitored panel’s
parameters to a Building Management System (BMS). It has a built−in
switching hub that allows one additional network device to be
connected to the network without the requirement of an additional
network drop.
NOTE LAN drops for use with the X−Slot card must be provided by the customer.
bay.
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COMMUNICATION
Control Terminals
The cables should be connected to the control terminals with a mating
connector. The relay contact terminals have functional electrical isolation
from the system. The building alarms share a common (–) through
100 ohms, and have functional electrical isolation from the system, but
not from each other.
1
2
+ Polarity
– Polarity
Building Alarm 1
Building Alarm 2
+ Polarity
– Polarity
TB1
3
4
+ Polarity
– Polarity
Building Alarm 3
Building Alarm 4
EMS−UGK
Connectors
+ Polarity
– Polarity
Common
C
TB2
Normally Open
Normally Closed
NO
NC
Relay Output
Figure 22. External Control Terminal Connections
NOTE If using a semiconductor switch type, pay attention to the proper polarity. A relay or
other contact closure is preferred.
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COMMUNICATION
Relay Output Contacts (Alarm Relay)
The EMS−UGK incorporates a programmable relay output with potential
free contacts for remote alarm indications.
The SPDT (single pole double throw) relay provides both NO and NC
contacts. These contacts can be connected to equipment at the facility
(such as a light or an alarm bell) to signal when an alarm is active on the
EMS−UGK. This feature is useful if the EMS−UGK is located in a remote
area where the EMS−UGK horn may not be heard immediately.
WARNING
The relay output contacts must not be connected to any utility connected circuits. Reinforced
insulation to the utility is required. The relay output contacts have a maximum rating of 8A
at 32 Vdc or less, derate to 1A at 60 Vdc. Do not operate above 42.4 Vpk or 60 Vdc.
Programmable Signal Inputs (Building Alarms)
The EMS−UGK incorporates four programmable signal inputs, each with
a signal and a signal return. When the signal is shorted, the input is read
as active. The pins must be shorted with maximum resistance of
10 ohm to activate the specific input. Seventeen milliamps are required
to drive the signal active.
control is required.
This feature lets you connect the EMS−UGK to your building alarms,
such as smoke detectors or overtemperature alarms. For each building
alarm, you can set:
S The building alarm name
S The contact type (NO or NC)
S The building alarm type
NOTE A building alarm programmed for REPO will trigger the REPO alarm and the alarm
associated with the building alarm number.
S The notice level
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COMMUNICATION
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Chapter 5
Maintenance
Keep the area around the hardware and wiring clean and dust-free. Wipe
with a dry cloth as needed. The Energy Management System (EMS)
Upgrade Kit (EMS−UGK) does not require an annual calibration.
Recycling the Used Equipment
Contact your local recycling or hazardous waste center for information
on proper disposal of the used equipment.
CAUTION
Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper
disposal, contact your local recycling/reuse or hazardous waste center.
Updating the Firmware
To keep the firmware updated with the latest improvements and
the latest firmware version and the instructions for installing it.
Replacing the Power Xpert Gateway Series 1000 Card
The card can be replaced easily without turning the EMS−UGK off or
disconnecting the load. Follow the instructions included with the card. If
the optional conduit box is installed:
1. Remove the front plate on the right conduit box. Retain the plate
and screws for later reinstallation.
2. Remove the card cover plate at the bottom right of the right conduit
box. Retain the plate and screws for later reinstallation.
3. Follow the instructions included with the card to remove the old
card, replace with the new card, and verify operation.
4. Reinstall the card cover plate and front plate.
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MAINTENANCE
Rewiring and Reconfiguring the Installation
DANGER
This EMS−UGK contains LETHAL VOLTAGES. All repairs and service should be performed
by AUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER SERVICEABLE
PARTS inside the EMS−UGK.
WARNING
S
S
Only qualified service personnel (such as a licensed electrician) shall perform the
electrical installation. Risk of electrical shock.
Always follow all personal protective equipment (PPE) and other safety rules when
working around electricity.
To rewire and reconfigure the EMS−UGK:
CAUTION
Before rewiring the EMS−UGK, disconnect the load and shut down the host equipment. Refer
to the user’s guide for the host equipment for shutdown instructions.
1. Depending on the rewiring involved, follow the appropriate
harness and CT connections. Observe all warnings and cautions
associated with the installation steps.
2. For each updated connection, reconfigure the appropriate settings
in the EMS−UGK using the supplied software configuration tool, a
web page interface, the Advanced Metering monitoring system, or
(if the optional display is installed) directly through the display. See
3. Activate the reset switch on the bottom of the electronics module:
hold the switch for 10 seconds or until the display (if installed) turns
off, then release the switch.
4. Verify the rewired and reconfigured installation operates as
intended.
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Chapter 6
Specifications
Table 12. Dimensions and Weight
Component
Weight
Dimensions (WxHxD)
Electronics module
(dual panel with display)
377 284 118 mm
8.2 kg (18 lb)
(14.8" 11.2" 4.6")
Electronics module
(dual panel without display)
377 284 113 mm
7.7 kg (17 lb)
(14.8" 11.2" 4.5")
128 287 113 mm
Conduit box (each side)
Mounting bracket
1.6 kg (3.6 lb)
1.5 kg (3.4 lb)
(5.0" 11.3" 4.5")
See Note 2
Harnesses (each):
Branch circuit
Voltage
0.7 kg (1.6 lb)
0.4 kg (0.8 lb)
0.2 kg (0.4 lb)
Ċ
Main input
Split−core CTs (each):
Branch, 75A
Branch, 100A
0.07 kg (0.15 lb)
0.10 kg (0.22 lb)
0.71 kg (1.56 lb)
0.51 kg (1.13 lb)
Ċ
Ċ
Main, 400A
Input ground, 100A
Advanced Metering external cables
0.9 kg (2 lb)
NOTE 1 Weight varies depending on installed options.
NOTE 2 Weights and dimensions for electronics module include mounting bracket but do not include connectors or
reset switch. Dimensions vary depending on installed options.
Table 13. Communication Options
X−Slot Communication Bay
Serial Port
Power Xpert Gateway Series 1000 Card
DB−9 (RS−232)
Signal Inputs
(4) programmable inputs (signal and signal return)
for indicating building alarms or other use
NOTE Signal only (at 17 mA); action power must be supplied externally.
Relay Output Contacts
(1) relay output for indicating alarm condition present
NO and NC relay contacts are rated at 8A at 32 Vdc or less, derate to 1A at 60 Vdc.
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SPECIFICATIONS
Table 14. Electrical Input
Nominal Voltage
EMS−UGK−LV: 208/120V
EMS−UGK−HV: 380/220V, 400/230V, 415/240V
Nominal Frequency (Range)
Input Conductor Configuration
50/60 Hz (45–65 Hz)
Panel 1: 3 wire + N + Gnd
Panel 2: 3 wire + N
Current Rating
0.29A
Table 15. Environmental and Safety
Operating Temperature
0°C to 40°C (32°F to 104°F)
−55°C to 85°C (−67°F to 185°F)
Nonoperating Temperature
Relative Humidity
0–95% noncondensing
Operating Altitude
Up to 2,000 meters (6,600 ft) above sea level
Up to 12,200 meters (40,000 ft) above sea level
<45 dB, excluding alarms
Nonoperating Altitude
Acoustical Noise
EMI Suppression
FCC 47, part 15, for Class A devices
Electrostatic Discharge (ESD)
IEC 61000−4−2
Up to 8 kVA pulse without damage and no adverse effect to critical load
Agency Markings
UL 61010−1, CSA C22.2 No. 61010−1, CE Mark, IEC 61010−1:2001−02
Installation Category
Installation Category III
For measurements performed in the building installation on equipment such as
panelboards, circuit breakers, wiring, and like equipment.
Table 16. Display (Optional)
Interface
Backlit LCD panel with 8 lines by 40 characters (approximately 64 240 pixels),
4 LED indicators, and 5 pushbuttons
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SPECIFICATIONS
Table 17. Metering
Panel Monitoring Rating
Maximum 400A
CT1, CT2, CTM connections: 240V CAT III
V1, V2 connections: 208V CAT III for EMS−UGK−LV, 415V CAT III for EMS−UGK−HV
Monitors up to 84 individual branch circuit breakers (two 42−circuit panels)
Fully calibrated at the factory
Branch Circuits
Calibration
Clock
Real Time Clock (RTC) with one−second resolution, automatic leap year adjustment,
and one month backup time
Sampling Frequency
Current Accuracy
Voltage Accuracy
Current and voltage for each breaker sampled 2000 times per second with a
bandwidth of 1 KHz
Main input: 2% from 10–100% of full range
Branch circuit: 5% from 10–100% of full range
2%
Blinding Thresholds
(zeroing of low meters)
Panel breakers: 1/16 of breaker rating
Main current: <6A
Neutral current (installed Neutral CT): <6A
Neutral current (calculated Neutral): <15A
THD alarming: Phase current <20% of maximum phase current rating
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SPECIFICATIONS
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Chapter 7
Troubleshooting
Typical Alarms and Conditions
The following table describes typical alarms and conditions for the
EMS−UGK. For further help, please contact the Help Desk.
To silence the horn, press any button.
To view the active alarms or alarm history, select EVENTS on the
optional display, then ACTIVE EVENTS or HISTORY.
If the optional display is not installed, view the data through your
communication interface.
Alarm or Condition
Possible Cause
Action
The EMS−UGK appears
frozen or locked up.
Need to cycle power.
Activate the reset switch on the bottom of the
electronics module: hold the switch for 10 seconds
or until the display (if installed) turns off, then
release the switch.
Service and Support
If you have any questions or problems with the EMS−UGK, call your
Local Distributor or the Help Desk at one of the following telephone
numbers and ask for an EMS−UGK technical representative:
United States:
Canada:
1−800−356−5737 or 1−919−870−3149
1−800−461−9166 ext 260
Call your local service representative
All other countries:
Please have the following information ready when you call for service:
S Model number
S Serial number
S Date of failure or problem
S Symptoms of failure or problem
S Customer return address and contact information
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TROUBLESHOOTING
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Chapter 8
Warranty
Limited Factory Warranty
Powerware Energy Management System (EMS) Upgrade Kit
WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Electrical Inc., a Delaware
Corporation (ꢀEaton").
LIMITED WARRANTY: This limited warranty (ꢀWarranty") applies only to the original end−user (ꢀEnd−User") of the
Powerware EMS Upgrade Kit (ꢀProduct") and cannot be transferred. This Warranty applies even in the event that
the Product is initially sold by Eaton for resale to an End−User.
LIMITED WARRANTY PERIOD: The period covered by this Warranty for Product installed [and currently located] in
the fifty (50) United States and the District of Columbia is twelve (12) months from the date of Product shipment for
parts replacement. The period covered by this Warranty for Product installed [and currently located] outside of the
fifty (50) United States and the District of Columbia is twelve (12) months from the date of Product shipment for
parts replacement.
WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Powerware EMS Upgrade Kit and
Eaton−provided accessories (individually and collectively, "Warranted Items") are free from defects in material and
workmanship. If, in the opinion of Eaton, a Warranted Item is defective and the defect is within the terms of this
Warranty, Eaton’s sole obligation will be to repair or replace such defective item (including by providing service,
parts, and labor, as applicable), at the option of Eaton. Any parts that are replaced may be new or reconditioned. All
parts replaced by Eaton shall become the property of Eaton. The End−User shall return the defective part or parts to
a location specified by Eaton.
WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damages
caused by: (a) failure to properly store the Product before installation; (b) shipping and delivery of the Product if
shipping is FOB Factory; (c) neglect, accident, fire, flood, lightning, vandalism, acts of God, End−User’s neglect,
abuse, misuse, misapplication, incorrect installation; (d) repair or alteration not authorized in writing by Eaton
personnel or performed by an authorized Eaton Customer Service Engineer or Agent; or (e) improper testing,
operation, maintenance, adjustment, or any modification of any kind not authorized in writing by Eaton personnel or
performed by an authorized Eaton Customer Service Engineer or Agent.
This Warranty is not valid: (a) if the Product is moved to a new location by someone other than an authorized Eaton
Customer Service Engineer (in the USA) or Agent (outside of the USA); or (b) if the Product’s serial numbers have
been removed or are illegible. Any Warranted Items repaired or replaced pursuant to this Warranty will be warranted
for the remaining portion of the original Warranty subject to all the terms thereof. Labor warranty is not provided.
Any equipment, parts, or materials included in the Product and not manufactured by Eaton are warranted solely
by the manufacturer of such equipment, parts, or materials and are not included as part of this Warranty.
THIS WARRANTY IS THE END−USER’S SOLE REMEDY AND IS EXPRESSLY IN LIEU OF, AND THERE ARE NO OTHER
EXPRESSED OR IMPLIED GUARANTEES OR WARRANTIES (INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, WHICH ARE EXPRESSLY DISCLAIMED).
LIMITATION OF LIABILITY: In no event shall Eaton be liable for any indirect, incidental, special, or consequential
damages of any kind or type whatsoever, or based on any claim or cause of action, however denominated. Eaton
shall not be responsible for failure to provide service or parts due to causes beyond Eaton’s reasonable control. In
no case will Eaton’s liability under this Warranty exceed the replacement value of the Warranted Items.
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WARRANTY
END−USER’S OBLIGATIONS: In order to receive the benefits of this Warranty, the End−User must use the Product
in a normal way, follow the Product’s user’s guide, and protect against further damage to the Product if there is a
covered defect.
OTHER LIMITATIONS: Eaton’s obligations under this Warranty are expressly conditioned upon receipt by Eaton of
all payments due to it (including interest charges, if any). During such time as Eaton has not received payment of
any amount due to it for the Product, in accordance with the contract terms under which the Product is sold, Eaton
shall have no obligation under this Warranty. Also during such time, the period of this Warranty shall continue to run
and the expiration of this Warranty shall not be extended upon payment of any overdue or unpaid amounts.
COSTS NOT RELATED TO WARRANTY: The End−User shall be invoiced for, and shall pay for, all services not
expressly provided for by the terms of this Warranty. Any costs for replacement equipment, installation, materials,
freight charges, travel expenses, or labor of Eaton representatives outside the terms of this Warranty will be borne
by the End−User.
OBTAINING WARRANTY SERVICE: In the USA, call the Eaton Customer Reliability Center 7x24 at 800−843−9433.
Outside of the USA, call your local Eaton sales or service representative, or call the Eaton Customer Reliability
Center in the USA at 919−870−3028. For comments or questions about this Limited Factory Warranty, write to the
Customer Quality Representative, 3301 Spring Forest Road, Raleigh, North Carolina 27616 USA.
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