Polycom Telephone 72 1004 01 User Manual

NetLink e340/h340/i640 Wireless Telephone  
and Accessories  
NetLink s340 Docking Station  
NetLink s640 Docking Station  
NetLink Desktop Charger  
NetLink Dual Charger  
NetLink Quad Charger  
User Guide  
SpectraLink Radio Protocol (SRP)  
Cisco SCCP Protocol  
ITU H.323 Protocol  
Mitel MINET Protocol  
SIP Protocol  
Part Number: 72-1004-01  
Issue J  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Table of Contents  
The NetLink e340 Wireless Telephone  
The NetLink h340 Wireless Telephone  
The NetLink i640 Wireless Telephone  
Operating Instructions  
Status Indicators  
Modes of Operation  
Basic Operation  
The Wireless Telephone Headset  
System Feature Activation  
Using the Softkeys  
Setting User Preferences  
Navigation  
Lock keys  
Ring options  
Phone options  
System info  
Extension  
Push-to-talk (PTT)  
Push-to-talk operation  
NetLink e340/h340/i640 Wireless Telephone Accessories  
The NetLink Docking Station  
Battery Packs  
NetLink Desktop Chargers  
NetLink Dual Chargers  
NetLink Quad Chargers  
Important Notes about Chargers and Battery Packs  
General Care of the Handsets and Chargers  
Tips for Use  
PLEASE NOTE:  
Appendix A: Cisco SCCP Protocol  
Overview  
Feature Access  
Appendix B: ITU H.323 Protocol  
Overview  
Feature Access  
Appendix C: Mitel Networks  
Overview  
Feature Access  
Appendix D: SIP (Session Initiation Protocol)  
Overview  
Basic Operation  
Safety and Regulatory Information  
NOTE CONCERNING THE WIRELESS TELEPHONES  
OPERATIONAL WARNINGS  
ELECTRO MAGNETIC INTERFERENCE/COMPATIBILITY  
SPECIFIC ABSORPTION RATE (SAR) INFORMATION  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
The NetLink e340 Wireless Telephone  
(shown actual size)  
The NetLink e340 Wireless Telephone supports a broad range of enterprise applications and  
is ideally suited for the general office, finance or hospitality environments. This compact  
handset offers a rich set of features including a high-resolution graphic display, menu-driven  
functions and messaging capability – all within a lightweight ergonomic design. A full set of  
accessories is available including headsets, chargers and carrying cases.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
The NetLink h340 Wireless Telephone  
(shown actual size)  
The NetLink h340 Wireless Telephone is a more durable version of the NetLink e340  
Wireless Telephone and is ideally suited for healthcare environments. The handset offers the  
same features as the NetLink e340 Wireless Telephone including optional interfacing to  
nurse call systems and other applications commonly used in healthcare environments. A full  
set of accessories is available including headsets, chargers and carrying cases.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
The NetLink i640 Wireless Telephone  
(shown actual size)  
The NetLink i640 Wireless Telephone is the industry’s most durable handset for workplace  
applications. All features available on the NetLink e340 Wireless Telephone are included.  
Push-to-talk functionality is also available for broadcast communication among personnel,  
eliminating the need for two-way radios or walkie-talkies. The large earpiece seals out  
background noise and provides comfort for frequent or long calls. A full set of accessories is  
available including headsets, chargers and carrying cases.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Operating Instructions  
Your NetLink Wireless Telephone is a state of the art  
communication device that utilizes radio wave technology to send  
and receive voice transmissions. It is designed to operate like the  
familiar cell phone. However, the handset utilizes the private  
telephone system installed in your facility and will not operate  
outside the area reached by this system. Additionally, the features  
that are available depend on how the handset has been programmed  
by your system administrator.  
The following guide is meant to provide general information about  
your handset. Contact your system administrator for additional  
information on how your handset functions within your telephone  
system.  
Status Indicators  
1 ▪ ▪ ▪ ▪ ▪ ▪ ▪  
The line indicators are associated with line access keys. In the  
preceding diagram, line 1 is active.  
◄ ►  
▲ ▼  
A left or right arrow is displayed when the screen can be toggled  
either left or right to display more characters as described above.  
Up and down arrows are displayed when the menu has additional  
options above or below what is shown in the display area.  
The battery icon indicates the amount of charge remaining in the  
Battery Pack. The level indications are approximations of the  
remaining Battery Pack life. They do not indicate equal amounts of  
Battery Pack Life. When only one level remains, the Battery Pack  
needs to be charged.  
The Voicemail icon is activated when a new voice mail message is  
received if the feature is supported by the phone emulation. It  
appears to the right of the Signal Strength icon.  
Battery Low  
This message displays and an alarm sounds when the handset is in  
standby mode and the Battery Pack is critically low. The handset  
cannot be used until the Battery Pack is charged.  
[No Service message]  
If warning tones are not disabled, an alarm will sound and a  
descriptive message displays when the handset cannot receive or  
place calls. You may be outside of the covered area. Walk back into  
the covered area. The in-service tone indicates service is re-  
established.  
The signal strength icon indicates the strength of the signal and can  
assist the user in determining if the handset is moving out of range.  
The download icon indicates that the handset is downloading code.  
This icon only appears while the handset is running the over-the-air  
downloader. It appears to the right of the Signal Strength icon in the  
same location as the Voicemail icon.  
[Melody]  
A melody is played after the handset is powered on for the first time  
following a completed charge (Charge Complete).  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Modes of Operation  
The handset uses different amounts of power and bandwidth in  
different modes of operation. Bandwidth is provided by access  
points located throughout your facility. Bandwidth availability varies  
by type of access point. The Battery Pack in your handset provides  
about four hours of talk time or 80 hours in the Standby mode (see  
below).  
If push-to-talk (NetLink i640 Wireless Telephone only) is allowed in  
the Admin menu and enabled by the user, standby Battery Pack life  
is decreased to about 30 hours.  
Conservation of battery life and bandwidth is possible when you  
understand the modes and use them appropriately.  
Standby mode  
In the standby mode the handset is waiting for an incoming call or  
for the user to place an outgoing call. The extension number is  
shown on the display and there is no dial tone. In this mode, the  
handset is conserving battery power and bandwidth.  
You may set certain preferences in the user option menu described  
later. This menu is accessed from the standby mode.  
It is important to return to the standby mode after finishing a call by  
pressing the End Call key. Unless otherwise directed, the following  
instructions for using the handset assume that it is in Standby mode.  
Active mode  
To place a call, press the Start Call key. This transitions the handset  
to active off-hook mode. There is a dial tone, the handset is in  
communication with the PBX, and the display shows information as  
it is received from the PBX.  
The handset is also in the active mode when you receive a call.  
In certain PBX integrations, some features are designed to be  
accessed from an active on-hook mode. To go on-hook while still  
active, you may be directed to press the Line key or a Release feature  
key.  
See the Appendices for information about on-hook dialing (cell  
phone dialing).  
Whenever you are in active mode, whether off-hook or not, the  
handset requires the most bandwidth of any mode.  
To conserve bandwidth and battery power, when you have  
completed a call or are finished accessing active mode menus and  
features, press the End Call key to exit the active mode and return to  
the standby mode.  
Push-to-talk mode  
(NetLink i640 Wireless Telephone  
only)  
The push-to-talk mode utilizes a common channel for incoming and  
outgoing radio communication. Outgoing communication uses the  
same amount of bandwidth as the off-hook mode. Incoming  
communication uses about half as much.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Basic Operation  
Turn the handset on  
Press and hold the Power On key for about one second, until two  
chirps sound. Release the key. The in-service tone sounds and the  
extension number displays. The handset is now in standby mode,  
ready to make and receive calls.  
Turn the handset off  
While in standby mode, press and hold the Power Off key. One  
chirp sounds and the handset turns off. The handset cannot be  
directly turned off during a call. End the call first and then turn the  
handset off.  
Make a call or  
go off hook  
Press the Start Call key and then dial the number.  
Select a line  
Dial a number  
Answer a call  
If multiple lines are available, your telephone system may require  
you to select a line before dialing a number. Press the LINE key and  
the number key of the line you wish to use. You may hear a dial  
tone.  
Dial calls with the handset exactly as with your desk phone. You  
may dial extension numbers, internal numbers, or make external  
calls, depending on the setup of your PBX. You may hear a dial  
tone, then press the number keys to dial the number.  
The handset will ring or vibrate to alert you to an incoming call.  
Additionally, a line number on the display may flash, and the display  
may show information about the call, such as caller’s name and  
extension.  
To answer a call, press the Start Call key, hold the earpiece to your  
ear and speak with a normal tone of voice.  
If you are on a call and hear subdued ringing, a call is coming in on  
a second line. The line number on the display may be flashing. To  
answer this call, put your first call on hold and press the LINE key,  
then press the line number of the second call.  
Headset answer  
Hang up  
When a headset is plugged into the handset, the Start Call, 0 – 9, *  
or # key may be pressed to answer a call.  
To hang up, press the End Call key. Be sure to do this at the end of  
each call.  
Unlock Keypad  
Lock Keypad  
Press the Unlk softkey, then #, to unlock the keypad.  
Press FCN, then Select, to activate Lock Keys on the Standby Menu.  
Change speaker volume  
You may increase or decrease the volume of the speaker while in a  
call by pressing the corresponding Up and Down buttons located on  
the left side of the handset.  
Change ring volume  
Silence while ringing  
Backlight  
You may increase or decrease the ring volume on the NetLink i640  
Wireless Telephone by pressing the corresponding Up and Down  
buttons located on the left side of the handset while it is ringing.  
You may silence a ringing handset by pressing the End Call button.  
This action does not interrupt the call and the caller may leave a  
voicemail message.  
The backlight comes on when any key is pressed or when there is an  
incoming call and stays on for ten seconds. It turns off after ten  
seconds if another key is not pressed within that period.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
The Wireless Telephone Headset  
SpectraLink offers optional headsets for use in noisy environments  
or if you need to have your hands free while talking on the handset.  
To use the headset, simply plug it into the jack on the bottom of the  
handset.  
While using a headset, the handset will only ring externally for  
NetLink e340/h340 Wireless Telephone models. There is no  
internal headset ring for these models.  
The NetLink i640 Wireless Telephone does have an internal headset  
ring. An incoming call will ring in the earpiece. The handset will also  
ring externally.  
The headsets offered by SpectraLink are specially designed to work  
properly with the NetLink Wireless Telephone. We do not  
recommend using other headsets.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
System Feature Activation  
The features that have been programmed in your system may be  
viewed and activated through the Shortcut Menu and Softkey  
Functions. See the Appendices for variations when protocols other  
than SRP are used.  
View Shortcut menu*  
System features that are accessible by the NetLink Wireless  
Telephone may be viewed by going off hook (pressing the Start Call  
key) and then pressing the MENU key. A feature menu displays in  
the Main display area. This is the Shortcut Menu.  
The Shortcut Menu lists the feature shortcut, if any, and the feature  
description. As you scroll through the features by pressing the Up  
and Down buttons, the feature abbreviation is highlighted in the  
softkey function display area. To activate a feature, you may press its  
softkey, its shortcut key, or the Select button while the option is  
highlighted.  
Using the Select button  
Using the Shortcut keys  
To use the Select key, press Up or Down to highlight an option, then  
press Select to activate the feature.  
Programmed features may have the number 1-9, *, 0, or # in the  
left column of the Shortcut Menu. This designates the shortcut key  
that activates that feature. To activate the feature using its shortcut  
key, press the shortcut key at any time while in the Shortcut Menu.  
The feature will activate whether or not that feature is currently  
displayed or highlighted. No shortcut indicates that the feature does  
not have a shortcut and this is generally the case with primary level  
softkey functions.  
Example:  
If the Transfer feature is programmed to shortcut key 2, the  
Shortcut Menu will display  
2
Transfer  
When the Transfer option is highlighted in the menu, Xfr will be  
highlighted in the softkey function display area.  
To activate the Transfer feature, press 2.  
You may also press the corresponding softkey.  
Alternately, you may scroll to the option and press Select.  
If you are not already scrolling through the Shortcut Menu, simply  
press MENU + 2 to activate the Transfer feature.  
* See the Appendices for variations when protocols other than SRP are used.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Using the Softkeys  
The softkeys on your NetLink Wireless Telephone enable you to  
quickly activate system features. There are four softkeys and up to  
16 features programmed for softkey access. See the Appendices for  
variations when protocols other than SRP are used. The display area  
directly above each softkey is programmed with a feature  
abbreviation to guide your access to the feature. The softkeys are  
referred to from left to right as A,B,C,D. In our diagram, the  
corresponding display area is labeled Aaaa, Bbbb, Cccc, Dddd.  
The softkeys operate with a toggle function. Press the left or right  
side of the key to activate the corresponding softkey feature.  
View Softkey functions  
The first four primary softkey features are displayed in the softkey  
function display area by default. To view all of the features that can  
be activated through the softkeys, go off hook (briefly press the  
Start Call key) and then press the FCN key. The second set of feature  
abbreviations will display in the softkey display area. Each time the  
FCN key is pressed, a different set of features is displayed, until all 16  
possible features have been displayed. The softkey features display  
in the same sequence as they appear on the Shortcut Menu.  
Activate any feature while its abbreviation is displayed by pressing  
the corresponding softkey.  
Using the Shortcut keys  
Example:  
While scrolling through the softkey functions, a shortcut key may be  
pressed to activate its corresponding feature, whether or not that  
feature is currently displayed in the softkey function display area.  
Because system features vary, your system administrator will explain  
them in reference to your telephone system.  
Using the previous example for the Transfer function: If the  
Transfer function is assigned to softkey A in the second level row,  
then Xfr will display in the Aaaa softkey display area when the FCN  
key is pressed. Therefore, while in a call press FCN + (softkey A) to  
transfer the call.  
Alternately, you may use the shortcut key by pressing FCN + 2. You  
may also press MENU + 2 as described in the Shortcut Menu section  
above.  
Note:  
PBX systems function differently. If your handset does not conform  
to these instructions, contact your system administrator for function  
clarification.  
* See the Appendices for variations when protocols other than SRP are used.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Setting User Preferences  
When the handset is in standby mode (on but not in use), press and  
briefly hold FCN to display the Standby menu which allows you to set  
user options. Check with your system administrator for specific  
features supported by your handset.  
Standby menu item  
Lock Keys  
2nd Level  
3rd Level  
4th Level  
Language  
Ring Options  
[List per download]  
Off  
*PBX  
Continuous  
Short Pulse  
Long Pulse  
*Tone 1  
Tone 2  
Tone 3  
Tone 4  
Tone 5  
Ring Volume+  
Bars  
*Off  
PBX  
Continuous  
Short Pulse  
Long Pulse  
*No Delay  
5 Second Delay  
10 Second Delay  
Auxiliary Ring 1  
Auxiliary Ring 2  
Phone Options  
Key Tones  
*Enable Tones  
Disable Tones  
Warning Tones  
*Enable warnings  
Disable warnings  
Display Contrast  
Contrast %  
System Info  
Phone IP Addr  
Gateway IP Addr  
Firmware Version  
Extension  
Push-to-talk+  
Enable/Disable  
PTT Enabled  
*PTT Disabled  
Audio Volume  
Tone Volume  
Bars  
Bars  
* Default setting  
**shows up when Ring Cadence and Vibrate Cadence are both set to a value other than “Off”  
+ These options are available only on the NetLink i640 Wireless Telephone  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Navigation  
Up/Down buttons:  
display previous/next menu item.  
Select button:  
OK softkey:  
selects the menu item or option.  
selects the menu item or option.  
saves the entry.  
Save softkey:  
Bksp softkey:  
Cncl softkey:  
Up softkey:  
backspaces to allow editing of entry.  
cancels edit and returns to previous menu level.  
returns to previous menu level.  
exits the menu (at the top level).  
exits to standby state (from any level)  
Exit softkey:  
End Call key:  
Lock keys  
Locks/unlocks the keypad. When enabled, the Keypad Lock  
option will lock the keypad immediately. If the keypad is  
locked, it may be unlocked by the end user pressing the Unlk  
softkey and then the # key.  
Ring options  
Allows the user to set the ring for three separate functions.  
Telephone Ring is used for usual telephony functions. The  
Auxiliary Rings may be used to set ringing patterns for OAI  
applications.  
Telephone ring  
Ring cadence  
Allows the user to set a distinctive ring style, volume and  
sequence. Select from an audible ring or a vibrate-only ring or a  
vibrate ring along with or followed by an audible ring.  
The cadence is the rhythm of the ring. It may be set to a pre-  
programmed ring cadence or it may be set to obtain its cadence  
from the PBX. The PBX option is designed to utilize any  
distinctive rings sent by the PBX while allowing the user to set  
unique rings for auxiliary applications.  
Off: silent  
PBX: PBX determines ring cadence (e.g. the PBX may send  
rings that differentiate between internal and external calls.)  
Continuous: rings continually until answered  
Short Pulse: rings in short bursts  
Long Pulse: rings in long bursts  
Ring tone  
The Play softkey allows the user to preview the tone before  
selecting. If Ring Cadence is turned off, the Ring Tone option  
will not appear on the menu. Select from five available tones  
(scroll to Tone 5 option).  
Ring volume  
(NetLink i640 Wireless Telephone  
only)  
The graduated volume bar indicates the levels. This setting may  
be overridden by adjusting volume while the handset is ringing.  
Select a volume level by pressing the Up and Down side buttons  
and then pressing the OK softkey. If Ring Cadence is turned  
off, the Ring Volume option will not display.  
Vibrate cadence  
The Vibrate cadence options are the same as for Ring Cadence.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Ring delay  
Determines how long the vibrate cadence will play before the  
audible ring starts. If the Ring Cadence or Vibrate Cadence is  
turned off, the Ring Delay option will not appear on the menu.  
Select the desired length of Ring Delay:  
No delay: the audible ring starts as soon as the handset starts to  
vibrate.  
5 second delay: the handset vibrates for five seconds before  
the audible ring starts.  
10 second delay: the handset vibrates for ten seconds before  
the audible ring starts.  
Auxiliary ring 1  
Auxiliary ring 2  
Designed to be utilized by OAI applications, enabling the user  
to set a distinctive ring for these applications. Select the desired  
Auxiliary Ring  
Phone options  
Noise mode  
Provides options that describe the noise level in your  
environment. Selecting the correct option will adjust the  
handset to account for background noise. Select Normal for  
most office environments; High for moderate background  
noise; or Severe for extremely noisy conditions. Use of the  
non-Normal modes is not recommended unless you are in a  
loud environment or you may find it difficult to be heard on  
your handset.  
Key tones  
Determine if tones play when keys are pressed. Key tones are  
enabled by default. Turn key tones on or off.  
Warning tones:  
Display contrast  
Keypad autolock  
Play to alert user to various conditions, such as system up or  
down, out of range, etc. These tones are enabled by default.  
Turn warning tones on or off.  
Adjusts the display for different lighting situations. Set contrast  
by pressing the Up and Down side buttons until the desired  
contrast is displayed and then pressing the OK softkey.  
Locks the keypad automatically when in standby mode. The  
automatic locking function of the keypad may be disabled (the  
default) or adjusted for a delay before locking. Select desired  
keypad autolock delay:  
Disable: the keypad will not lock.  
5 seconds: the keypad will lock in five seconds  
10 seconds: the keypad will lock in ten seconds  
20 seconds: the keypad will lock in 20 seconds  
System info  
Phone IP address  
Displays the IP address currently assigned to the handset. This  
number may not be edited.  
Gateway IP address or  
Server IP address  
Displays the IP address currently assigned to the NetLink  
Telephony Gateway (in SRP) or the SVP Server IP (in other  
protocols—see appendices).  
Firmware version  
Displays the software version running the handset.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Extension  
Displays the extension currently assigned to the handset. This  
number is for display purposes only; entering it does not assign the  
extension in the host telephone system.  
Push-to-talk (PTT)  
The NetLink i640 Wireless Telephone incorporates push-to-talk  
functionality. PTT may be allowed or disallowed in the Admin  
menu. If allowed, the user may enable or disable locally, and may set  
the channel, tone volume and audio volume. The menu for push-to-  
talk does not appear if PTT is disallowed on the Admin menu or if  
no channel is enabled on the Admin menu.  
Channel  
The current channel is displayed. The user may enable any PTT  
channel that has been allowed in the Admin menu by entering the  
corresponding number from the keypad. If PTT has been enabled  
in this handset, the default channel is the lowest allowed channel as  
set in the Admin menu.  
Enable/Disable  
Enable turns on PTT mode. Disable turns off PTT mode. PTT is  
disabled by default.  
If PTT is allowed in the Admin menu and enabled by the user,  
standby Battery Pack life is decreased to about 30 hours.  
Audio volume  
Used to adjust volume of PTT audio and tones. The graduated  
volume bar indicates the levels. The Audio Volume setting may be  
overridden by adjusting volume while the handset is in a push-to-  
talk call. Select a volume level by pressing the Up and Down side  
buttons and then pressing the OK softkey.  
Tone volume  
(Additional options may be present. Contact your system administrator for information.)  
Push-to-talk operation  
Overview  
The push-to-talk feature allows NetLink i640 Wireless Telephones  
to operate in a push-to-talk (PTT) group broadcast mode in  
addition to the standard telephone operation.  
The NetLink i640 Wireless Telephone supports eight multicast  
channels with the current channel saved in memory on the handset.  
A PTT call is initiated by pressing the Talk button located on the  
right side of the handset. All NetLink i640 Wireless Telephones  
that are monitoring that channel will hear the transmission.  
PTT dialogue is interrupted when you answer a PBX call. When the  
PBX call is ended, PTT dialogue resumes if in an active call.  
Selecting a channel  
Call period  
See Setting User Preferences above.  
The two-way radio operates on the concept of a push-to-talk  
session or call period. The push-to-talk call period begins with the  
first transmission and ends when there has been no two-way radio  
traffic on the channel for ten seconds.  
The PTT mode controls the keypad during a push-to-talk call  
period. Therefore it is not possible to use the keypad for any other  
function such as accessing the on-hook menus or accessing an OAI  
application unless the PTT call is Terminiated (see below).  
However, it is possible to easily place a PBX call (see below).  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Initiating a call  
Press the Talk button and wait briefly to activate the channel before  
talking. You may begin talking when the display shows  
Transmitting.  
Transmitting  
Once a call has been initiated, hold the handset two inches from  
your mouth and talk into the microphone. When the Talk button is  
released, the NetLink i640 Wireless Telephone then enters the  
waiting state where it monitors the channel for up to ten seconds.  
Initiate subsequent transmissions by pressing the Talk button on  
any NetLink i640 Wireless Telephone using the same channel. The  
user can start talking immediately. The display screen shows the  
current active channel..  
If no transmission occurs during the ten-second countdown period,  
the NetLink i640 Wireless Telephone reverts to the idle state.  
Receiving  
Upon receiving a PTT transmission, the handset plays the  
“receiving alert” sound and enters the receive state.  
In this state the handset receives all conversations on the selected  
channel. The handset will ignore the Talk button while in the  
receive state. The screen shows the current active channel, the  
caller ID information of the current transmitter, and an indication  
that the handset is receiving a broadcast transmission. The caller ID  
is protocol specific. In most cases it is simply the extension number  
programmed in the handset from the on-hook user menu.  
At the end of a transmission, the handset enters the waiting state  
where it monitors the channel for up to ten seconds and displays  
“Waiting” on the screen. If no other transmission occurs within ten  
seconds the handset reverts to idle state.  
Change PTT volume  
Muting a PTT call  
Use the Up and Down buttons to raise or lower PTT volume. A  
separate volume is maintained for PTT calls with the current  
volume selection retained in memory.  
To mute a current call, press the Mute soft key. This brings up a  
Mute Two-Way Radio? prompt. Press the Yes or No soft key. The  
prompt disappears after three seconds if the user doesn’t confirm  
either Yes or No.  
Mute only affects the current call and the handset will play  
subsequent PTT calls. Mute does not allow the user to use the  
handset’s keypad for anything else, including an OAI application.  
The Mute soft key turns into an Unmute soft key while in the mute  
state and can be used to unmute the PTT call (the confirmation  
prompt is displayed first).  
When the next PTT call period starts the audio is automatically  
unmuted.  
Early termination of a PTT call  
In order to terminate incoming broadcasts, press the Terminate soft  
key and answer Yes to the confirmation prompt. Push-to-talk audio  
is immediately stopped and the handset exits the PTT session. No  
other handset is affected. Only the current call is terminated for this  
handset. When the next PTT call period starts, the handset is again  
in the receive state. You may rejoin a still-active session by initiating  
a PTT call.  
Users should disable the PTT feature in the on-hook user menu if it  
is desired to not receive any further PTT calls.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Incoming PBX call during a PTT  
call  
A telephone call may be answered while in a PTT call session. To  
announce an incoming call, the handset will ring with a low-volume  
ring and display the system message.  
To answer the call, press Start Call. The PTT call session will be  
pre-empted and no PTT audio will be heard.  
After the PBX call is over, press End Call as usual to go back on  
hook, at which time PTT goes out of pre-empted mode and  
becomes active again. If an already active PTT call has not ended,  
the PTT audio starts playing again.  
If the user does not answer the telephone call by pressing Start Call,  
the PTT display will be shown after the ring has stopped.  
Making a PBX call during a PTT  
To start a telephone call during a PTT call session, press the Start  
call Call key. This causes the two-way radio to be pre-empted as  
described above.  
Incoming PTT call during a PBX  
The PTT “receiving alert” sound will play softly in the speaker  
audio, if a PTT session is started during a PBX call. You may  
continue your PBX call normally, or you may switch to the PTT call  
by ending the PBX call by pressing the End Call button.  
call  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
NetLink e340/h340/i640 Wireless Telephone Accessories  
The NetLink Docking Station  
The NetLink s340/s640 Docking Stations are complementary to SpectraLink's existing handsets in a  
NetLink Gateway system using SRP. The Docking Stations provide the convenience of a desktop  
telephone set when docked with the existing NetLink e340, h340 or i640 Wireless Telephone. These  
desktop telephones are designed for the worker that splits time between a desk location and wireless  
roaming throughout the workplace.  
The Docking Stations are available only in an SRP environment; they do not function with any other  
protocol.  
Only the SRP protocol used with the NetLink Telephony Gateway is supported on  
the NetLink Docking Station.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Overview  
The NetLink s340 Docking Station and NetLink s640 Docking  
Station add desktop functionality to the portable NetLink e340,  
h340 and i640 Wireless Telephones. The NetLink Docking Stations  
are designed for use by workers who require both mobile telephony  
functions and the convenience of a deskset in a fixed location.  
Features  
Four standard programmable feature keys (Conference,  
Transfer, Line, Hold)  
Four programmable softkeys supporting up to 16  
programmable features.  
Nine programmable line/feature keys  
Integrated speakerphone and mute keys  
Integrated push-to-talk functionality (Not available on  
NetLink s340 Docking Station)  
Charging cradle - provides full charge in approximately  
1.5 hours.  
Menu and navigation buttons for simple feature  
activation  
Volume control  
Corded handset and standard dial pad  
Note:  
Certain system setups will change functionality as described here.  
Please consult your system administrator if the functions on your  
Docking Stations are different from those listed here.  
NetLink s340 Docking Station  
NetLink s640 Docking Station  
The NetLink s340 Docking Station emulates the NetLink  
e340/h340 Wireless Telephone that is placed in the docking cradle.  
When a NetLink e340/h340 Wireless Telephone is placed in the  
docking cradle, the Use Deskset display will show on the handset  
and all functionality is transferred to the Docking Station.  
NetLink s640 Docking Station emulates the NetLink i640 Wireless  
Telephone that is placed in the docking cradle. When a NetLink  
i640 Wireless Telephone is placed in the docking cradle, the Use  
Deskset display will show on the handset and all functionality is  
transferred to the Docking Station. It performs all the functions  
described in this section and also supports the push-to-talk feature  
described below.  
Docking Stations are not interchangeable. The NetLink e340/h340  
will not fit into the docking cradle of the NetLink s640 Docking  
Station for the NetLink i640 Wireless Telephone and vice versa.  
However, handsets are interchangeable. Any NetLink e340/h340  
will work in any NetLink s340 Docking Station and any NetLink  
i640 Wireless Telephone will work in any NetLink s640 Docking  
Station.  
Docking cradle  
The docking cradle acts as a charger for the handset, whether it is  
powered on or off. While the handset is in the docking cradle, it is  
being charged.  
Using the handset  
The handset is available for use and may be activated simply by  
picking it up, at which time all functionality returns to the handset  
and the Docking Station is inactivated. The handset cannot be  
powered on or off while it is in the docking cradle.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Installation  
The NetLink s340/s640 Docking Stations require the  
synchronization of hardware and software components for proper  
operation. In order to ensure a successful installation, please ensure  
that your site is running at least the minimum supported version of  
software listed below:  
NetLink 150 Gateway software version .085  
NetLink Wireless Telephone software e340/h340/i640  
SRP version 89.102  
For further instructions on how to identify your software version or  
to install these software updates, please refer to  
To download the latest version of NetLink software, please refer to  
For technical support or assistance, please contact your authorized  
SpectraLink reseller or our customer support center at  
1-800-775-5330 or [email protected] or  
Activate the Docking Station  
The NetLink Docking Station is in standby mode when connected  
to power but not in use. It is not designed to be turned on or off.  
When the handset is powered on and placed in the docking cradle,  
the Docking Station is activated and assumes the functionality of  
the NetLink Wireless Telephone.  
All instructions below assume that a powered on handset is seated  
in the docking cradle and functionality is transferred to the Docking  
Station. All directions refer to the buttons and features on the  
Docking Station, not the handset.  
Make a Call:  
Go off hook  
Pick up the handset or press the Start Call button or the SPKR  
button. The dial tone indicates that you have an active line and may  
dial a number. The line number may appear on the display,  
replacing one of the nine “dots” at the top of the display (if  
supported).  
Select a  
(If available) The programmable Line keys are numbered 1 through  
different line 9 starting at the bottom. Press the Line key of the line you wish to  
use. A dial tone indicates the line is ready for use. You may also use  
the LINE button plus the number of the line you wish to activate.  
Dial number  
Dial calls with the NetLink Docking Station exactly as with any  
other desk handset. You may dial extension numbers, internal  
numbers, or make external calls, depending on the setup of your  
PBX.  
Answer a Call  
The NetLink Docking Station will ring to alert you to an incoming  
call. A line LED will flash (if supported), and the display may show  
information about the call, such as caller’s name and extension.  
To answer a call, pick up the handset, hold the earpiece to your ear  
and speak with a normal tone of voice.  
If the handset is not in its cradle, press the Start Call button to  
answer the call using the handset.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Using the speakerphone  
To answer a call by using the speakerphone, press the SPKR button  
or press or the Start Call button and speak at the NetLink Docking  
Station using a normal tone of voice.  
Answer a second line  
If you are on a call and hear subdued ringing, a call is coming in on  
a second line. The line number on the display and the LED of the  
incoming line may be flashing. To answer this call, put your first call  
on hold and press the Line key of the second call.  
Hang up  
At the end of each call, return the handset to the cradle or press the  
SPKR or End Call button. Be sure to do this at the end of each call.  
Change speaker volume  
During a call, you may increase or decrease the volume of the  
speaker by pressing the corresponding Up or Down button located  
below the softkeys.  
System Feature Activation  
The features that have been programmed in your system may be  
viewed and activated through the Shortcut Menu and Softkey  
Functions. Place the NetLink Docking Station in active mode by  
picking up the handset or pressing the Start Call button or SPKR  
button The Shortcut Menu, softkeys and system features then  
become available.  
Navigation, and  
Volume  
Press the and buttons to highlight feature descriptions in the  
softkey function display area. To activate a feature, you may press its  
softkey, its shortcut key, or the SEL key while the option is  
highlighted.  
buttons  
CONF  
TRNSFR  
LINE  
The four buttons below the keypad are programmed for  
Conference, Transfer, Line and Hold. The functioning of these  
feature keys varies according to system. Contact your system  
HOLD administrator for information about using these buttons in your  
system.  
The Shortcut Menu  
System features that are accessible by the NetLink Docking Station  
may be viewed by pressing the MENU button when you are off-  
hook. A feature menu displays in the Main display area. This is the  
Shortcut Menu.  
Using the Shortcut keys  
Programmed features may have the number 1-9, *, 0, or # in the  
left column of the Shortcut Menu. This is the shortcut key that  
activates that feature. To activate the feature using its shortcut key,  
press the shortcut key at any time while in the Shortcut Menu. The  
feature will activate whether or not that feature is currently  
displayed or highlighted. No shortcut indicates that the feature does  
not have a shortcut key.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Example:  
If the Voicemail feature is programmed to shortcut key 2, the  
Shortcut Menu will display  
2
Voicemail  
When the Voicemail option is highlighted in the menu, Vcml will be  
highlighted in the softkey function display area.  
To activate the Voicemail feature, press 2.  
You may also press the corresponding softkey.  
Alternately, you may scroll to the option and press SEL.  
If you are not already scrolling through the Shortcut Menu, simply  
press MENU + 2 to activate the Voicemail feature.  
The Line/Feature keys  
There are nine line keys on the right side of the NetLink Docking  
Station. They are numbered from the bottom up with key 1 at the  
bottom and key 9 at the top. By default these keys are programmed  
to line appearances.  
These keys can also be programmed to access PBX and other  
features of the telephone system. See you system administrator for  
information on the programming of these keys in your system.  
Using the Softkeys  
The softkeys on your NetLink Docking Station enable you to  
quickly activate system features. The softkeys display and may be  
activated when the NetLink Docking Station is off-hook. Pick up  
the handset or press the SPKR key to go off-hook.  
There are four softkeys and up to 16 features programmed for  
softkey access. The display area directly above each softkey is  
programmed with a feature abbreviation to guide your access to the  
feature. The softkeys are referred to from left to right as A,B,C,D.  
In our diagram, the corresponding display area is labeled Aaaa,  
Bbbb, Cccc, Dddd.  
The first set of softkey features are displayed in the softkey function  
display area by default. To view all of the features that can be  
activated through the softkeys, go off hook and then press the FCN  
key. The second set of feature abbreviations will display in the  
softkey display area. Each time the FCN key is pressed, a different  
set of features is displayed, until all configured features have been  
displayed. The softkey features display in the same sequence as they  
appear on the Shortcut Menu.  
Activate any feature while its abbreviation is displayed by pressing  
the corresponding softkey.  
Using the Shortcut keys  
Example:  
While scrolling through the softkey functions, a shortcut key may be  
pressed to activate its corresponding feature, whether or not that  
feature is currently displayed in the softkey function display area.  
Using the previous example for the Voicemail function: If the  
Voicemail function is assigned to softkey A in the second set, then  
Vcml will display in the Aaaa softkey display area when the FCN key  
is pressed. Therefore, to retrieve your voicemail messages, press the  
FCN key + (softkey A).  
Alternately, you may use the shortcut key by pressing FCN + 2. You  
may also press MENU + 2 as described in the Shortcut Menu section  
above.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Push-to-talk (PTT)  
(NetLink s640 Docking Station only)  
The push-to-talk feature allows NetLink i640 Wireless Telephones  
to operate in a push-to-talk (PTT) group broadcast mode in  
addition to the standard telephone operation.  
Overview  
This push-to-talk functionality is transferred to the NetLink s640  
Docking Station when the NetLink i640 Wireless Telephone is  
placed in the docking cradle. The instructions below that refer to  
the Docking Station assume that there is an activated NetLink i640  
Wireless Telephone in the docking cradle of the NetLink s640  
Docking Station.  
The NetLink i640 Wireless Telephone supports eight channels with  
the current channel saved in memory on the NetLink i640 Wireless  
Telephone. A PTT call is initiated by pressing the CONF button  
located at the bottom of the Docking Station keypad. All NetLink  
i640 Wireless Telephones and Docking Stations that are monitoring  
that channel will hear the transmission.  
PTT dialogue is interrupted when you answer a PBX call. When the  
PBX call is ended, PTT dialogue resumes if in an active call.  
The PTT mode controls the keypad during a push-to-talk call  
period. Therefore it is not possible to use the keypad for any other  
function such as accessing the on-hook menus or accessing an OAI  
application unless the PTT call is Terminated (see below). However,  
it is possible to easily place a PBX call (see below).  
Selecting a channel  
Call period  
The channel for the Docking Station is selected in the NetLink i640  
Wireless Telephone per user guide instructions for that device. The  
channel for the handset is set in the User Preference menu  
described in the handset user guide.  
The two-way radio operates on the concept of a push-to-talk  
session or call period. The push-to-talk call period begins with the  
first transmission and ends when there has been no two-way radio  
traffic on the channel for ten seconds.  
Initiating a call  
Transmitting  
Press and hold the CONF button to activate the channel before  
talking. The display will show Transmitting and you may begin  
talking.  
Once a call has been initiated, continue to hold the CONF button  
and talk into the speakerphone (i.e. talk at the handset like you  
would for a regular speakerphone call). When the CONF button is  
released, the NetLink Docking Station then enters the waiting state  
where it monitors the channel for up to ten seconds.  
Initiate subsequent transmissions by pressing the CONF button on  
any Docking Station or the PTT radio control button on any  
NetLink i640 Wireless Telephone using the same channel. The user  
can start talking immediately. The display screen shows the current  
active channel.  
If no transmission occurs during the ten-second countdown period,  
the Docking Station reverts to the idle state.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Receiving  
Upon receiving a PTT transmission, the Docking Station plays the  
“receiving alert” sound and enters the receive state.  
In this state the handset receives all conversations on the selected  
channel over the speakerphone. The NetLink Docking Station will  
ignore the CONF key while in the receive state.  
At the end of a transmission, the Docking Station enters the waiting  
state where it monitors the channel for up to ten seconds and  
displays Waiting on the screen. If no other transmission occurs  
within ten seconds the Docking Station reverts to idle state.  
Change PTT volume  
Muting a PTT call  
While in PTT mode, use the Volume keys to raise or lower PTT  
volume. A separate volume is maintained for PTT calls with the  
current volume selection retained in memory.  
To mute a current call, press the Mute soft key. This brings up a  
Mute Two-Way Radio? prompt. Press the Yes or No soft key. The  
prompt disappears after three seconds if the user doesn’t confirm  
either Yes or No.  
Mute only affects the current call and the Docking Station will play  
subsequent PTT calls. Mute does not allow the user to use the  
Docking Station keypad for anything else, including an OAI  
application.  
The Mute soft key turns into an Unmute soft key while in the mute  
state and can be used to unmute the PTT call (the confirmation  
prompt is displayed first).  
When the next PTT call period starts the audio is automatically  
unmuted.  
Early termination  
of a PTT call  
In order to terminate an incoming PTT call, press the Terminate  
soft key and answer Yes to the confirmation prompt. Push-to-talk  
audio is immediately stopped and the Docking Station exits the PTT  
session. No other handset or Docking Station is affected. Only the  
current call is terminated for this Docking Station. When the next  
PTT call period starts, the Docking Station is again in the receive  
state. You may rejoin a still-active session by initiating a PTT call.  
Users should disable the PTT feature in the on-hook user menu in  
the NetLink i640 Wireless Telephone if no further PTT calls are  
desired.  
Incoming PTT call  
during a PBX call  
The PTT “receiving alert” sound will play softly in the speaker  
audio, if a PTT session is started during a PBX call. You may  
continue your PBX call normally, or you may switch to the PTT call  
by ending the PBX call by pressing the End Call button.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Incoming PBX call  
during a PTT call  
A telephone call may be answered while in a PTT call session. To  
announce an incoming call, the NetLink Docking Station will ring  
with a low-volume ring and display the system message.  
To answer the call, press the Start Call button, the SPKR button, or  
lift the handset. The PTT call session will be pre-empted and no  
PTT audio will be heard.  
After the PBX call is over, press the Start Call button, the SPKR  
button, or hang up the handset as usual to go back on hook, at  
which time PTT goes out of pre-empted mode and becomes active  
again. If an already active PTT call has not ended, the PTT audio  
starts playing again.  
If the user does not answer the telephone call by pressing the Start  
Call button, the SPKR button or lifting the handset, the PTT display  
will be shown after the ring has stopped.  
Making a PBX call  
during a PTT call  
To start a telephone call during a PTT call session, press the Start  
Call button, the SPKR button, or lift the handset. This causes the  
two-way radio to be pre-empted as described above.  
Docking Station Charging Unit  
The docking cradle of the NetLink s340 Docking Station and  
NetLink s640 Docking Station acts as a charger for the handset.  
This docking cradle is designed to charge the Nickel Metal Hydride  
(NiMH) Battery Packs. Full charging is accomplished in  
approximately one and a half hours.  
See the section Cleaning the Chargers for information on the care of  
the docking cradle charging unit in the Docking Station.  
Using the docking cradle  
Place the NetLink e340/h340/i640 Wireless Telephone into the  
Docking Station slot facing forward. When the handset is turned on  
and correctly inserted, the Use Deskset display will appear and  
functionality will be transferred to the NetLink Docking Station.  
The handset will immediately begin charging.  
You can place the handset in the docking cradle while in a call and  
the call is transferred to the NetLink Docking Station, in  
speakerphone mode (as shown by the SPKR LED lighting up). You  
can then lift the handset to continue the conversation over the  
handset if desired.  
Charging indicator  
If the handset is in standby mode, it will display Use Deskset and  
Charging. . .. If the handset is turned off, only Charging. . . will  
display. The dots will be racing during the charging cycle. It is  
normal for the Battery Pack to become warm when charging.  
Charge Complete  
Melody  
When the handset is fully charged, Charge Complete will replace the  
Charging. . . indicator.  
If the handset is off when placed in the docking cradle, it will  
charge. A melody is played after the handset is powered on for the  
first time following a completed charge (Charge Complete).  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Battery Packs  
Overview  
The handset will need to have its Battery Pack recharged  
periodically. The Nickel Metal Hydride (NiMH) rechargeable  
handset Battery Pack gives you four hours of talk time or 80 hours  
of stand-by time (unless PTT is enabled in the NetLink i640  
Wireless Telephone only). Stand-by time is when the handset is  
turned on, but not in an active call.  
Indications of low battery  
The handset will notify you when the charge on the Battery Pack is  
low by displaying the battery icon. If you are in a call you will hear a  
soft beep through the earpiece every thirty seconds. User has 15–30  
minutes of battery life left. The alerts will increase to every six  
seconds when there is about one minute of battery life left.  
Not in call: The message Low Battery and a loud beep indicate a  
critically low Battery Pack charge. These occur when the user is not  
in a call. The handset will not work until the Battery Pack is  
charged.  
Caution:  
Take care not to short the battery contacts on the Battery Pack with  
metal objects such as coins, keys or paper clips. Shorting the  
contacts can cause permanent damage.  
NetLink e340, h340 Battery  
Pack removal and replacement  
To remove, press down on the latch on the Battery Pack on the  
back of the handset. The Battery Pack releases outward.  
To replace, slide the lip of the Battery Pack into the bottom of the  
cavity. Push the top of the Battery Pack until it snaps into place.  
You should not have to force it against the handset.  
NetLink i640  
Battery Pack removal and  
replacement  
To remove, hold the handset in one hand with the keypad facing  
up. Press both Battery Pack release buttons (on the left and right  
sides of the handset) at the same time. The Battery Pack will release  
downward. You may catch it with the palm of your other hand. If  
the Battery Pack does not release, gently shake the handset while  
pressing both release buttons. Do not pry.  
To replace, slide the Battery Pack straight into the cavity until it  
snaps into place. You should not have to force it against the  
handset.  
Changing the Battery Pack while  
in a call  
If you are using the NetLink Telephony Gateway, the Battery Pack  
may be changed while the call is still in progress. Do not press End  
Call on the handset. Quickly remove the discharged Battery Pack  
and replace with a charged Battery Pack, then press Power On to  
turn the handset back on. Press Start Call to resume the call in  
progress.  
Battery Pack note  
Battery Packs are not interchangeable. The NetLink i640 Wireless  
Telephone uses the distinctive square model BPX100 Battery Pack.  
The Battery Packs for the NetLink e340 and h340 Wireless  
Telephones are the same rounded shape but different colors. The  
NetLink e340 model BPE100 Battery Pack is black; the NetLink  
h340 model BPN100 Battery Pack is steel blue.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Important:  
Only use SpectraLink Battery Packs with SpectraLink Wireless  
Telephones.  
Do not dip the Battery Pack in water or throw into fire.  
Do not throw away the Battery Pack with your domestic waste.  
Take used Battery Packs to an appropriate collection point for  
recycling or send them back to your supplier or servicing agent.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
NetLink Desktop Chargers  
NetLink e340 Wireless Telephone  
In DCE100 Desktop Charger  
NetLink i640 Wireless Telephone  
in DCX100 Desktop Charger  
Overview  
The NetLink Desktop Charger is a one-slot charger available in two  
models. Model DCE100 is designed to charge the NetLink e340  
Wireless Telephone with the BPE100 Battery Pack or the NetLink  
h340 Wireless Telephone with the BPN100 Battery Pack. Model  
DCX100 is designed to charge the NetLink i640 Wireless  
Telephone with the BPX100 Battery Pack. The models are not  
interchangeable.  
Full charging is accomplished in approximately one and a half  
hours.  
Set up the Desktop Charger by first obtaining the appropriate  
SpectraLink power supply for the country or region. Place the  
Desktop Charger on a flat, horizontal surface. Plug the power  
supply into the Desktop Charger and into an appropriate wall  
outlet.  
The user must end any call in progress by pressing the End Call  
button on the handset before placing the handset into the Desktop  
Charger. The handset may be off or in standby mode during  
charging.  
Indicator light  
Place the NetLink Wireless Telephone into the Desktop Charger  
slot facing forward. If the handset is placed correctly, the red  
indicator light will come on. The indicator light will not come on  
when the slot is empty, when the NetLink Wireless Telephone is  
improperly seated, or when the Desktop Charger has no power  
applied.  
Charging indicator  
While the handset is charging in standby mode, it will display its  
extension number and Charging…. The battery icon will show  
charging progress. The handset is fully operational and will ring if  
called. When the handset is charging while turned off, only  
Charging… will display and no calls will be received. The dots will  
be racing during the charging cycle. It is normal for the Battery Pack  
to become warm when charging.  
Charge Complete  
When the handset is fully charged, Charge Complete will display.  
The indicator light will remain on until the handset is removed.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
NetLink Dual Chargers  
NetLink e340 Wireless Telephone  
In DCE200 Dual Charger  
NetLink i640 Wireless Telephone  
in DCX200 Dual Charger  
Overview  
The NetLink Dual Charger is a two-slot desktop charger. Model  
DCE200 is designed to charge the NetLink e340 Wireless Telephone  
and a spare BPE100 Battery Pack; Model DCX200 is designed to  
charge the NetLink i640 Wireless Telephone and a spare BPX100  
Battery Pack; Model DCN200 is designed to charge the NetLink  
h340 Wireless Telephone and a spare BPN100 Battery Pack. The  
models are not interchangeable.  
Set up the Dual Charger by first obtaining the appropriate  
SpectraLink power supply for the country or region. Place the Dual  
Charger on a flat, horizontal surface and plug the power supply into  
the Dual Charger and into an appropriate wall outlet.  
The user must end any call in progress by pressing the End Call key  
on the handset before placing it into the Dual Charger. Do not  
remove the Battery Pack. The handset may be off or in standby  
mode during charging.  
Place the handset face forward into the Dual Charger front slot.  
Place a spare Battery Pack in the rear slot, charging contacts down.  
The front slot takes charging precedence; the Battery Pack in the rear  
slot will begin charging when the handset in the front slot is fully  
charged or when the front slot is empty.  
Indicator light  
When the handset or Battery Pack is seated correctly, the  
corresponding indicator light will come on. A bright indicator means  
the Battery Pack is charging, a dim indicator means the Battery Pack  
is waiting to charge. The indicator light will not come on when the  
handset is incorrectly seated, the slot is empty or when the Dual  
Charger has no power applied. If the indicator light is off or flashing,  
it means the handset or Battery Pack is incorrectly seated. Remove  
the handset or Battery Pack and reinsert. If the LED continues to  
blink or starts blinking at any time during the charging process, it  
indicates that there is a problem with the Battery Pack that makes it  
unusable. Do not continue to charge the Battery Pack. Dispose of it  
properly and do not attempt to use it in the handset. Do not attempt  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
to open or repair a defective Battery Pack. Contact your service  
representative for assistance.  
The indicator light will turn off when charging is complete. Full  
charging is accomplished in approximately two hours for either slot.  
Charging indicator  
While the handset is charging in standby mode, it will display its  
extension number and Charging…. The battery icon will show  
charging progress. The handset is fully operational and will ring if  
called. When the handset is charging while turned off, only  
Charging… will display and no calls will be received.  
Charge Complete  
When the handset is fully charged, Charge Complete will display. If  
the handset has been turned off, the charge complete melody will  
play when it is turned on.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
NetLink Quad Chargers  
NetLink Quad Charger  
Model GCN100  
(shown with four empty charging bays)  
NetLink Quad Charger  
Model GCX100  
(shown with two empty charging bays)  
Overview  
The NetLink Quad Charger is designed to simultaneously charge  
four Nickel Metal Hydride (NiMH) Battery Packs. Model GCX100  
is designed to charge the BPX100 Battery Pack for the NetLink  
i640 Wireless Telephone. Model GCN100 is designed to charge the  
BPN100 Battery Pack in the NetLink h340 Wireless Telephone.  
Full charging is accomplished in approximately one and a half  
hours.  
Power supply  
Set up the Quad Charger by first obtaining the appropriate  
SpectraLink electrical supply for the country or region. Place the  
Quad Charger on a flat, horizontal surface and plug the power  
supply into the Quad Charger and into an appropriate wall outlet.  
Removing and replacing a  
Battery Pack  
To remove the Battery Pack from the NetLink i640 Wireless  
Telephone, hold handset in one hand with the keypad facing up.  
Press both battery release buttons on the left and right sides of the  
handset at the same time. The Battery Pack will release downward.  
You may catch it with the palm of your other hand. If the Battery  
Pack does not release, gently shake the handset while pressing both  
release buttons. Do not pry.  
Remove the Battery Pack from the NetLink h340 Wireless  
Telephone by pressing down on the latch on the Battery Pack on  
the back of the handset. The Battery Pack releases outward.  
Insert the Battery Pack into one of the four charging bays so that  
the Battery Pack contacts meet the charging bay contacts. The LED  
above the charging bay will turn on to indicate that charging is in  
progress. Complete charging occurs in one and a half to two hours.  
When charging is complete, the LED will turn off. Lift the Battery  
Pack out of the charging bay.  
Blinking LED  
If the LED starts blinking as soon as the Battery Pack is inserted,  
the Battery Pack may be improperly seated. Lift it out and reinsert.  
If the LED continues to blink or starts blinking at any time during  
the charging process, it indicates that there is a problem with the  
Battery Pack that makes it unusable. Do not continue to charge the  
Battery Pack. Dispose of it properly and do not attempt to use it in  
the handset. Do not attempt to open or repair a defective Battery  
Pack. Contact your service representative for assistance.  
To place the Battery Pack into the NetLink i340 Wireless  
Telephone, slide the Battery Pack straight into the cavity until it  
snaps into place. You should not have to force it against the  
handset.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
To place the Battery Pack into the NetLink h340 Wireless  
Telephone, slide the lip of the Battery Pack into the bottom of the  
cavity. Push the top of the Battery Pack until it snaps into place.  
You should not have to force it against the handset.  
Note for Argentina  
Power adaptors will not be supplied for products shipped to  
Argentina. Power adaptors must be obtained within the country.  
Therefore for Argentina, the following applies:  
Only certified power adaptors with the following electrical  
characteristic shall be used. The use of different adaptors could  
damage the device, present hazards to the user, and declare the  
product warranty void.  
Input rating:  
Output rating: 12VDC, 2A  
(With less than 1V peak to peak ripple at 2 amps)  
Output cable should not be any longer than two meters.  
220 VAC, 50/60 Hz  
Output plug must be the following dimensions (5.5 x 2.1 x 8 to  
11 mm).  
The center pin of the DC output plug must be positive voltage.  
The outer shell of the DC output plug must be negative.  
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NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Important Notes about Chargers and Battery Packs  
Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do  
not expose them to freezing temperatures or direct sunlight.  
Do not place anything in the charger other than the handset. You  
might damage the contacts. Bent contacts can keep the handset  
from charging.  
It is normal for the Battery Pack to become warm when charging.  
Only use SpectraLink Battery Packs with SpectraLink chargers.  
Never use non-SpectraLink charging units as they could damage the  
Battery Pack.  
Only use the original plug-in power adapter for the chargers.  
Do not dip the Battery Pack in water or throw into fire.  
Do not throw away the Battery Pack with your domestic waste.  
Take used Battery Packs to an appropriate collection point for  
recycling or send them back to your supplier or servicing agent.  
Replacement Battery Packs are available from your supplier or  
servicing agent.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
General Care of the Handsets and Chargers  
This section applies to all NetLink Wireless Telephones, the  
Docking Station and all SpectraLink chargers.  
Do not drop  
Avoid dropping the handset or knocking it against hard surfaces.  
Carrying the handset in a holster or carrying case will help to  
protect it.  
Do not disassemble  
There are no serviceable parts in the handset, Docking Station or  
chargers. You should not open the handset case nor disassemble  
the Docking Station or the chargers. Doing so will void your  
warranty.  
Cleaning tips  
Turn off the handset and unplug the Docking Station and chargers  
before you clean them. Never immerse either in water. Clean the  
exterior surfaces, including the charging contacts, with a cloth that  
has been slightly moistened with water. Take care not to exert  
undue pressure on charger electrical contacts while wiping.  
Wiping the handset and Docking Station surface with a water-  
dampened cloth or paper towel will remove most films or residues.  
If the soiling is too stubborn for plain water, a mild detergent  
solution may be used. Be sure to wipe away any detergent residue  
with a clean water-dampened cloth.  
The handset and Docking Station may be cleaned with any general-  
purpose household glass and surface-type cleaner. DO NOT  
SPRAY THE HANDSET DIRECTLY!  
Pre-treated cloths such as used for eyeglasses or cameras may be  
used to clean the handset and Docking Station. Pre-moistened  
towelettes may also be used to clean the handset, however, avoid  
those containing lanolin or aloe as it will leave a slippery residue.  
The surface of the handset and Docking Station may be cleaned  
occasionally with disinfectants used for general cleaning in a medical  
environment. Isopropyl alcohol may be used occasionally applied  
by a damp cloth or paper towel. When using alcohol, do not rub  
the keypad characters vigorously. Doing so will significantly  
degrade legibility.  
Do not use furniture polishes, waxes or plasticizer-based cleaner  
(Armor All, etc.)  
Do not use lanolin, aloe, glycerin or other skin care type products.  
Do not apply any solvent such as acetone, mineral spirits etc.  
Do not directly spray or immerse the handset.  
Headset cleaning  
Should the headset connector become dirty, a scratchy or  
intermittent signal may be experienced. To clean the connector, dip  
the non-padded end of either a wooden or paper handled cotton  
swab in isopropyl alcohol. Gently insert in the connector and twist,  
repeating several times. If available, blow compressed air into the  
connector to clear debris.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Tips for Use  
Before you use the handset, the Battery Pack must be  
charged.  
You can only use the handset with your facility’s  
telephone system. It is not a public cellular handset.  
Keep the handset away from your ear when it is ringing.  
The microphone is between the FCN and LINE keys. This  
is a sensitive microphone that works well when the  
handset is correctly positioned on your ear. There is no  
need to speak directly into the microphone, but do not  
cover it with your hand or cheek when talking.  
The LCD panel displays information about the status of  
your handset and prompts you about features.  
If the Battery Pack is low, you will hear a soft beep and  
see the empty battery icon in the display.  
Improper disposal of Battery Packs can damage the  
environment. Dispose of batteries properly.  
You can control the handset volume level and the type  
of ring.  
To protect the handset, use a carrying case.  
PLEASE NOTE:  
It is recommended that standard acceptance procedures be followed  
prior to operating this equipment in proximity of life-support  
systems.  
To minimize risk of interference, pacemaker users should not carry  
the handset next to the pacemaker.  
Earpiece may retain magnetic objects.  
Operation of the handset and Docking Station may produce an  
audible noise noticeable to hearing aid users. It is recommended  
that a hearing aid compatible headset be used by hearing aid users.  
WARNING Changes or modifications to this equipment not approved by SpectraLink Corporation may cause  
this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this  
equipment.  
WARNING SpectraLink products contain no user-serviceable parts inside. Refer servicing to qualified service  
personnel.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Appendix A: Cisco SCCP Protocol  
Cisco IP Phone 7960 – phone type emulated by the NetLink Wireless Telephone  
Overview  
The NetLink Wireless Telephone emulates the Cisco IP Phone 7960,  
shown above. Certain features and handset operations vary from the  
SRP protocol. These variations are explained in this appendix.  
Status display area  
When active, the handset displays a row of line icons at the top of  
the screen. Information from the PBX is shown on the text row  
above the softkeys. Note that text may be truncated to 16 to 19  
characters on the handset. <Muted> is displayed on the second text  
row when local muting is activated.  
LINE display  
FCN display  
Pressing the LINE key from the active mode displays a list of line  
appearances extracted from the programmable keys list. The line  
appearances are also mapped to corresponding line icons.  
Pressing the FCN key from the active mode displays the Mute,  
Voicemail, OAI functions and the speed dial list.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Feature Access  
Pre-dialing  
All features are viewed with the handset off hook. Press the Start  
Call button to go off hook. To dial a call, you may use predialing by  
dialing the number and then pressing Start Call.  
Line appearances  
Press the Line key to view a list of available line appearances and  
their assigned extensions. To access a line and make a call, press the  
corresponding key. Press the End Call button to exit the Line  
Appearance list.  
Speed Dial, Mute, Voicemail  
and OAI  
Press the FCN key while off hook to display the Mute, Voicemail  
and OAI features and the first four items in the speed dial list.  
Activate the feature by pressing the corresponding key as shown on  
the display or by pressing the shortcut key. Press FCN again to scroll  
through the programmed features. Press the End Call button to exit  
the Function list.  
Access programmed features  
Whenever the handset is active, the softkey abbreviations display.  
Each feature abbreviation is shown above the corresponding  
softkey. Pressing the feature’s corresponding softkey or pressing the  
MENU key plus the shortcut key will activate the feature. Press the  
MENU key for an expanded description of the softkey features. Use  
the side buttons (Up, Select, Down) to scroll through the features.  
The Select button will activate the selected feature. Pressing the  
softkey or shortcut key will activate the feature even if it is not  
selected or shown on the MENU display. Press the More softkey to  
display the next set of programmed features. Press the End Call  
button to exit the Feature list.  
Multiple calls per line  
Icons  
The handset supports two calls per line. Call icons display the status  
of each call to help you keep track of the calls.  
In order to accommodate four line appearances with two possible  
calls on each, the handset display has been modified. The top row  
displays the signal strength icon, the four line appearance numbers,  
the voicemail indicator (replaced by the downloader icon when the  
handset is downloading code), a call status icon for each call,  
navigation arrows, and the battery icon as shown here:  
Tab  
Tab  
Battery icon  
Navigation arrows  
Call two status  
Call one status  
Voicemail indicator  
Line numbers  
Signal strength icon  
The tabs indicate which line and which call is active. In the above  
display, line one is in an active call. The second call for line one is  
on hook.  
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NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Call Status Icon Call State  
Description  
On Hook  
Off Hook  
The line is not in use.  
The line is in use. There is a dial tone or  
there is an active call.  
Hold  
The call has been placed on hold.  
Incoming call ringing.  
Icons flash through three  
views.  
The line is ringing.  
Outgoing call, ringing.  
Icons flash between two  
views.  
An outgoing call is ringing on the called  
party’s line.  
Shared line is in use.  
Icons flash between two  
views.  
The shared line is in use by another  
party and is not available for incoming  
or outgoing calls.  
If you want to… Then…  
Make a second call on the  
same line  
Press the Hold softkey to put the current call on hold.  
Press the Select button to switch to the second call. The tab moves  
to the second call icon, which is on-hook.  
Press the Nwcl softkey. A dialtone is heard and the off-hook icon  
displays.  
Dial the number. The outgoing call icon displays. The handset  
display shows the information for the called party.  
Answer a second call on the  
same line  
The incoming call icon displays for the second call and there is a  
soft ringing in the ear.  
Press the Hold softkey to put the current call on hold.  
Press the Select button to switch to the second call. The tab moves  
to the second call and caller information is displayed on the  
handset.  
The handset automatically answers the second call. Simply speak  
into the handset.  
Return to the first call  
Press the Hold softkey to put the second call on hold.  
Press the Select button to return to the first call. The tab moves to  
the first call icon and the hold icon is displayed. The handset  
displays information about the first call.  
Press the Resume softkey to activate the call.  
End the first call and resume  
the second call  
Press the End Call key. The first call terminates and the on-hook  
icon displays.  
Press the Select button. The tab moves to the second call and the  
call is automatically resumed.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Appendix B: ITU H.323 Protocol  
Overview  
H.323 is a basic interface that may permit limited feature  
applications accessed via in-call dialing. Certain proprietary H.323  
architectures use DISA (Direct Inwards Service Access) to access  
telephony services. In these systems, the handset automatically dials  
the DISA number when Start Call is pressed.  
Contact your system administrator for additional information about  
the exact features available in your facility.  
Feature Access  
Mute  
The Mute feature is assigned to FCN 1.  
Custom feature programming  
All other features in your H.323 system accessed via in-call dialing  
are available by the appropriate dial sequence. The Start Call key will  
send the hookflash (!) signal.  
Language  
If custom feature menus have been made available in multiple  
languages, these will be listed on the Standby menu. Select the  
desired language from the Standby menu.  
Custom feature menus  
When configured at the system level, two feature menus can be  
activated, one from the standby state—the Pre-dial menu—and one  
from the off-hook state—the Post-dial menu.  
The Pre-dial menu is activated from the standby state by pressing the  
MENU key. An option can then be selected from the Pre-dial menu  
and the handset will dial the programmed sequence. There may be  
up to 31 Pre-dial options in each programmed language.  
The Post-dial menu is activated from the off-hook state by pressing  
the MENU key. An item may be selected from this menu which will  
initiate the programmed dial sequence. There may be up to seven  
Post-dial options per language.  
If no option is selected from the menu within ten seconds, the  
handset reverts to the previous standby or off-hook state. Any call in  
progress when entering the Pre- or Post-dial menu will be  
unaffected.  
Pre-dial menu  
Post-dial menu  
The Pre-dial menu is used when not in an active call. The Pre-dial  
menu is accessed only when the handset is in standby mode.  
The Post-dial menu is available only during the off-hook state or  
while in an active call. If the handset is in standby mode and the user  
presses the Start Call key, the user will hear a dial tone, indicating the  
off-hook state. In many cases the Post-dial code is not operational  
before a phone number is dialed, but this is managed by the PBX.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
1. Press the Start Call button followed by the MENU key. The  
Pre-dial labels and corresponding shortcut codes are  
displayed.  
Feature activation  
2. Navigate the list using the side Up and Down buttons. The  
list is circular. Alternatively, the MENU button may be  
pressed repeatedly to display the next set of four options.  
3. Select the feature by pressing the OK soft key. Alternatively,  
press the Select button or dial the shortcut, if available. The  
handset then sends the programmed codes to the PBX.  
4. The Exit soft key or End Call key can be used to terminate  
prior to making a feature selection.  
5. There is a ten second timeout which will return the handset  
to the previous state if no additional keys are pressed while  
in either Pre-dial menu or pre-dial mode.  
6. The PBX could automatically release the call in some cases.  
In this case the handset returns to the Standby mode.  
7. There is a ten second timeout which will return the handset  
to the previous state if no additional keys are pressed while  
in the Post-dial menu.  
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NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Appendix C: Mitel Networks  
Softkey A  
Softkey B  
Softkey C  
Fcn6  
Fcn1  
Fcn2  
Fcn4  
Fcn3  
Softkey D  
14  
12  
10  
8
13  
11  
9
Programmable  
Line or Feature  
keys  
7
5
6
4
3
2
Line1  
Overview  
The NetLink Wireless Telephone emulates the Mitel Networks 5220  
IP Phone, shown above, including: superkey, local muting, timed  
reminder, ringer adjust (via superkey), forwarding (via superkey),  
hot desk, auto answer (via superkey), and resiliency. Some or all of  
these features may be implemented locally.  
All telephone functions and messaging features are supported if  
possible. Speakerphone functions are not supported.  
Certain features and handset operations vary from the SRP protocol.  
These variations are explained in this appendix.  
In its standby state, the handset displays the extension assigned to  
this handset. The active state is initiated by pressing either the Start  
Call key or the MENU key. When the active state is initiated, the  
handset contacts the PBX and displays the data provided – the time,  
date, default line icon, any voicemail icon, and softkey and feature  
key labels.  
If the Start Call key has been pressed, the handset is off-hook and  
there is a dial tone.  
If the MENU key is pressed, there is no dial tone; pressing MENU  
again will bring up the Menu display.  
While in the active state, you may switch to any display – Line,  
Feature, or Menu – by pressing its corresponding key. Pressing a  
softkey will activate the feature displayed.  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Status display area  
When active, the handset displays a row of line icons at the top of  
the screen. Information from the PBX is shown on the text row  
above the softkeys. Muted is displayed when local muting is  
activated. The PBX text may be truncated to 18 characters.  
LINE display  
While off hook, press the LINE key to view the shortcut keys and  
assigned extensions for line appearances. There are nine possible  
line appearances that correspond to the nine indicators at the top of  
the handset display. When a line is in use, the indicator converts to  
the line number and a + will appear after the shortcut key on the  
list, emulating a lit LED. Press the LINE key again to display the  
second page of the list if more than four line keys have been  
programmed. To use an extension, press the corresponding  
shortcut key. You may also use the Up, Down, and Select side  
buttons to scroll through the displays and activate the line  
appearances on this list. Up and down arrows on the display  
indicate additional items may be viewed by using the side buttons.  
Press the End Call key to exit the Line Appearance list.  
MENU display  
The softkey labels on the handset are truncated to four characters.  
The complete text for each softkey may be displayed by pressing  
the MENU key from the standby state. The shortcut key assigned to  
the softkey feature and the complete text for each of the softkeys  
displays.  
Activate the softkey features while in the Menu display by pressing  
the softkey, pressing the shortcut key, or using the Up, Down, and  
Select side buttons to scroll through and activate the features on  
this list. Up and down arrows on the display indicate additional  
items may be viewed by using the side buttons. Press the End Call  
key to exit the Menu display.  
FCN display  
The NetLink implementation supports five fixed features that are  
suitable to a mobile user through the Function (FCN) key on the  
handset. When FCN is pressed, the display lists the first four fixed  
features and the assigned shortcut key. Pressing FCN repeatedly will  
display the remaining items on the list, along with any shortcut key,  
as available. A “+” will appear after the shortcut key, which  
emulates a lit LED on the emulated desk phone, indicating that the  
corresponding feature is turned on. OAI options appear at the end  
of the list. All OAI keys will preempt shortcuts assigned to other  
keys.  
Activate the fixed features on the off-hook handset by pressing FCN  
+ the shortcut key. You may also use the Up, Down and Select side  
buttons to scroll through and activate the features on this list. Up  
and down arrows on the display indicate additional items may be  
viewed by using the side buttons. Press the End Call key to exit the  
list.  
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NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Feature Access  
Shortcut keys  
Press the FCN key to scroll through the feature list. Press a shortcut  
key per the table below to activate system features.  
First screen 1 Trans/Conf  
2 Cancel  
3 Message  
4 Redial  
Second screen 5 Mute/Unmute  
6 Superkey/Hold  
7 [may be locally programmed]  
8 [may be locally programmed]  
9
Third screen  
[may be locally programmed]  
[may be locally programmed]  
[may be locally programmed]  
[may be locally programmed]  
*(OAI)  
Fourth screen, etc.1  
0 (OAI)  
# (OAI)  
See FCN Display above for explanation of OAI position.  
Hold/Superkey  
Hot Desking  
The Hold feature is assigned to softkey D. To place a call on hold,  
press the softkey on the far right.  
The superkey and hold features swap places depending on the  
mode of the handset. When in a call, the superkey is menu item FCN  
+ 6 and the Hold feature is available through softkey Dddd. When  
not in a call, the superkey (Skey) is available as softkey Dddd and  
the Hold feature is displayed as number 6 on the Feature list.  
The Mitel PBX allows configuration of a hot desking feature which  
allows a handset to register with the PBX as a different extension. If  
so configured, a HDsk softkey in position Cccc will appear on the  
handset in the active (on-hook) mode.  
To change the extension on the handset and log in as a different  
user, press the HDsk softkey. When the hot desk softkey is pressed,  
the PBX displays No user logged in and the current extension. Press  
the Login softkey (Logi) and enter the new extension. Press the OK  
softkey. The display prompts for a PIN number. Enter the PIN and  
press the OK softkey. The handset will display Get button defs as it  
checks in with the PBX. Once registration is complete, the new  
extension will display and the handset will be in standby mode.  
Paging  
The handset does not incorporate speakerphone capabilities and  
therefore receiving a page is not supported. The user may send a  
page if this feature has been programmed.  
1 Note: There may be more features programmed than there are available shortcut keys. In this situation, the  
feature may be activated by using the Up, Down, Select buttons on the side of the Wireless Telephone.  
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NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Appendix D: SIP (Session Initiation Protocol)  
Overview  
In the SIP environment, certain features and handset operations vary  
from the SRP protocol. These variations are explained in this appendix.  
Please contact your phone system administrator if you have questions  
about handset features and functionality.  
Softkeys  
Softkey functions change as the state of the handset changes.  
Softkeys are displayed only when they are available to be activated.  
Softkeys make usual PBX functions available on the handset. For  
example, a call may be placed on hold, the handset may be muted,  
and a second line may be activated for an outgoing call or a second  
call on the same line may be answered. Calls may also be transferred  
to another number, either as a consulted transfer or without  
consult. Other handset features (DND, Transfer) may be accessed  
by pressing the FCN key.  
Alphanumeric dialing  
Number dialing may be specified as alpha or numeric code by  
pressing Start Call plus the MENU key. Select Alpha Dialing if letters  
and symbols are to be entered in the dialing string.  
When dialing, the carat (^) indicates the insertion point for the next  
character. Up to 80 characters may be entered with automatic  
scrolling. While in alphanumeric mode, alphabetic characters can be  
entered by repeatedly pressing the 1 through 9 keys. Punctuation  
characters are available by repeatedly pressing the asterisk (*), zero  
(0) or pound (#) keys. Row 5 displays the available characters as the  
key is pressed. Pausing will enter the highlighted character in the  
dial string. A space character is available on the pound key or by  
pressing the >> softkey when the insertion point is at the end of the  
dial string. The << and >> softkeys may be used to position the  
insertion point for editing the entry. Press the Dele softkey to delete  
the character prior to the insertion point. Insert a character by  
pressing its key.  
Default line appearance  
LINE display  
By default, the username assigned to the line one appearance is  
displayed on the standby screen.  
View the five line appearances by pressing the LINE key. The line  
number and extension number of the first four lines are displayed.  
Press the LINE key again to view the fifth line. Active lines are in  
bold face. Defined but unregistered lines are faded. Lines that have  
been forwarded are prefixed with the greater-than character (>)  
followed by the forwarding destination.  
The LINE menu will display a plus (+) indication when there is a new  
voicemail for that line. See Voicemail below.  
Push-to-talk caller ID  
The line one appearance username is used as a caller ID for the  
push-to-talk application. (NetLink i640 Wireless Telephone only)  
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NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Basic Operation  
Making a call  
From the standby mode or after pressing the Start Call key, dial the  
number (or dialing string). Press the Dial softkey or the Start Call  
key to activate the first available line and place the call.  
Select a different line  
Answering a call  
From the standby mode or after pressing the Start Call key, press  
the LINE key plus the line number.  
When the handset rings, the line’s icon will flash and row 2 will  
display the line number and your dial number. Row 4 will display Fr  
(From) and the caller ID of the incoming call.  
Press the Start Call key or the Answ softkey to answer the call. Press  
Rej to reject the call and allow the call to be redirected to voicemail.  
When the call is answered an asterisk (*) displays at the start of row  
4 which indicates that this line is in an active call with established  
audio connection.  
Place a call on hold  
Mute the handset  
Press the Hold softkey. When a call is placed on hold, an equal  
character (=) replaces the asterisk (*) and the Rsme softkey displays.  
Press the Mute softkey. When the handset is muted, an x character  
replaces the asterisk (*). Press the Mute softkey again to restore  
audio pickup.  
Place a second call on the same  
line  
Only outgoing calls are permitted as the second call on a given line.  
To access the second call dial tone, press LINE + [the line number].  
Dial the number to place the second call. When a second call is  
active on the same line appearance, the second call appears below  
the first on the handset display. Use LINE + [the line number] to  
toggle between calls. The selected call is in bold type the other call  
is faded.  
Call waiting  
When another call comes in on a different line, the called line icon  
flashes and a tone sounds in the audio stream.  
To view the caller ID of the incoming call without interrupting the  
active call, press LINE + [the line number]. The display now shows  
information about the incoming call and you will continue hearing  
audio on the first call.  
Answer a second call  
Redial  
Press Answ or Start Call to answer the incoming call and place the  
active call on hold. Press the Rej softkey to refuse the incoming call.  
Pressing the Rej softkey will redirect the incoming call to voicemail  
or as otherwise programmed.  
When available, the left ReDl softkey may be pressed to redial the  
last number called.  
Forward  
(Local)  
Calls may be forwarded on a per-line basis. To forward calls on a  
given line, press LINE + [the line number], press the FWD softkey  
and enter the forwarding destination. Press the SAVE softkey to save  
the forwarding destination. Cancel forwarding by pressing the FWD  
softkey again.  
The LINE display will indicate if a line is forwarded by a > character  
followed by the destination address.  
If any line is forwarded, the standby screen will display forwarding  
status. If the do-not-disturb feature is enabled, the forwarding status  
will be pre-empted by the Do Not Disturb display.  
If a given contact number has multiple appearances on the handset,  
forward the lowest line appearance to forward all calls to that  
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SpectraLink Corporation  
NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
number on any line appearance.  
Transfer  
(Local)  
In order to transfer an active call, press FCN 1. This places the call  
on hold and gives you a dial tone for a second call on the same line  
appearance. Dial the number that you want to forward the call to  
and then press FCN 1 again. The dialed number is called and your  
call is disconnected. This is a blind transfer. For a consulted  
transfer, press FCN 1, dial the number, and then press the Dial  
softkey. When the party answers, have your conversation and then  
press FCN 1 to transfer the held call and disconnect the first call.  
If the second call on the active line appearance is already in use, a  
consulted transfer is made to the party on that call. Press FCN 1 to  
place the first call on hold and converse with the second call. Press  
FCN 1 again to transfer the held call and disconnect both calls.  
Do not disturb  
(Local)  
Activate the do-not-disturb feature to reject all incoming calls with a  
busy indication by pressing FCN 2. The handset will not ring for  
new incoming calls. Press FCN 2 again to resume ringing.  
When the do-not-disturb feature is enabled, the standby screen will  
display Do Not Disturb.  
Voicemail  
When the voicemail icon displays dial the number assigned to  
message retrieval and follow system instructions to retrieve  
messages.  
Alternately, if configured, the voicemail system can also be accessed  
by pressing the Msg softkey, which will appear after selecting a line  
and before beginning to dial.  
The LINE menu will display a plus (+) indication when there is a new  
voicemail for that line. Indications are cleared when the handset  
receives notification that all new voicemail messages have been  
read.  
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NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
Safety and Regulatory Information  
WARNING: SpectraLink products contain no user-serviceable parts inside. Refer servicing  
to qualified service personnel.  
WARNING: Changes or modifications to this equipment not approved by SpectraLink  
Corporation may cause this equipment to not comply with part 15 of the FCC rules and  
void the user’s authority to operate this equipment.  
NOTE CONCERNING THE WIRELESS TELEPHONES  
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)  
This device may not cause harmful interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
OPERATIONAL WARNINGS  
For Vehicles Equipped with an Air Bag: Do not place a portable radio product in the area over the air bag  
or in the air bag deployment area. An air bag inflates with great force. If a portable radio is placed in the air bag  
deployment area and the air bag inflates, the radio product may be propelled with great force and cause serious  
injury to occupants of the vehicle.  
Potentially Explosive Atmospheres: Turn off your radio product, prior to entering any area with a  
potentially explosive atmosphere. Do not remove, install, or charge batteries in such areas. Sparks in a  
potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.  
The areas with potentially explosive atmospheres referred to above include fueling areas  
such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the  
air contains chemicals or particles, such as grain, dust or metal powders, and any other area  
where you would normally be advised to turn off your vehicle engine. Areas with potentially  
explosive atmospheres are often but not always posted.  
Batteries: All batteries can cause property damage and/or bodily injury, such as burns if a conductive material  
such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an  
electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly  
when placing it inside a pocket, purse, or other container with metal objects.  
Cleaning and Drying Considerations Using a leather carry case may help protect the surfaces and help  
prevent liquids (e.g., rain) from entering into the interior of the radio product. This product is not waterproof,  
and exposing the unit to liquids may result in permanent damage to the unit.  
If your Wireless Telephone interior gets wet, then do not try to accelerate drying with the use of an oven or a  
dryer as this will damage the Wireless Telephone and void the warranty. Instead, do the following: 1.  
Immediately power off the Wireless Telephone. 2. Remove Battery Pack from Wireless Telephone. 3. Shake  
excess liquid from the Wireless Telephone. 4. Place the Wireless Telephone and Battery Pack in an area that is  
at room temperature and has good airflow. 5. Let the Wireless Telephone and Battery Pack dry for 72 hours  
before reconnecting the Battery Pack and/or powering on the Wireless Telephone. If the Wireless Telephone  
does not work after following the steps listed above, contact your dealer for servicing information.  
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NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
ELECTRO MAGNETIC INTERFERENCE/COMPATIBILITY  
Nearly every electronic device is susceptible to electromagnetic interference (EMI) if  
inadequately shielded, designed or otherwise configured for electromagnetic compatibility.  
Facilities  
To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where  
posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external  
RF energy.  
Medical Devices  
Pacemakers: The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches (15 cm)  
be maintained between a handheld wireless radio product and a pacemaker. These recommendations are consistent with the  
independent research by, and recommendations of, Wireless Technology Research. Persons with pacemakers should:  
ALWAYS keep the radio product more than 6 inches (15 cm) from their pacemaker when the radio  
product is turned ON.  
Not carry the radio product in a breast pocket.  
Use the ear opposite the pacemaker to minimize the potential for interference.  
Turn the radio product OFF immediately if you have any reason to suspect that interference is taking  
place.  
Hearing Aids  
Some digital wireless radio products may interfere with some hearing aids. In the event of such interference,  
you may want to consult your hearing aid manufacturer to discuss alternatives.  
Other Medical Devices  
If you use any other personal medical device, consult the manufacturer of your device to determine if it is  
adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this  
information.  
Use While Driving  
Check the laws and regulations on the use of radio products in the area where you drive. Always obey them.  
When using the radio product while driving, please:  
Give full attention to driving and to the road.  
Use hands-free operation, if available.  
Pull off the road and park before making or answering a call if driving conditions so require.  
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NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide  
SPECIFIC ABSORPTION RATE (SAR) INFORMATION  
Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it  
receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications  
Commissions (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. Those  
guidelines are consistent with the safety standards previously set by both U.S. and international standards  
bodies:  
ANSI C95.1 (1992) American National Standards Institute  
NCRP - Report 86 (1986) National Council on Radiation Protection and Measurements  
ICNIRP (1996) International Commission on Non-Ionizing Radiation Protection;  
DHWC - Safety Code 6 Department of Health and Welfare Canada  
Those standards were developed by independent scientific organizations through periodic and thorough  
evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety  
of all persons, regardless of age and health. The exposure standard for wireless mobile phones employs a unit  
of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.2  
Tests for SAR are conducted using standard operating positions specified by the FCC with the phone  
transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at  
the highest certified power level, the actual SAR level of the phone while operating can be well below the  
maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the  
power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower  
the power output. Before a phone model is available for sale to the public, it must be tested and certified to the  
FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure.  
The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the  
FCC for each model. While there may be differences between the SAR levels of various phones and at various  
positions, they all meet the government requirement for safe exposure. The FCC has granted an Equipment  
Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF  
emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the  
IYGRNP2400. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular  
The only authorized headsets that may be utilized with the SNP2400 and the RNP2400 are those obtainable  
from SpectraLink or it’s reseller partners.  
The measured SAR of the SNP2400 Wireless Telephone is  
0.61W/kG @ 2462 MHz (head) 0.0379W/kG @ 2412 MHz (body).  
The measured SAR of the RNP2400 Wireless Telephone is  
0.166W/kG @ 2462 MHz (head) 0.0162W/kG @ 2412 MHz (body).  
Handset Operation Normal Position:  
Hold the handset as you would any other telephone, with the earpiece to your ear and speak into the  
microphone. The internal antenna is then positioned properly.  
2 In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of  
tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any  
variations in measurements.  
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