Polaroid Security Camera IP100 User Manual

Wireless Surveillance  
Camera  
IP100  
USER MANUAL  
Questions?  
Need some help?  
This guide will help you  
enjoy your new product  
or visit  
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Table of Contents  
Welcome  
8.3.3 Network Configuration  
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Welcome  
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Thank you for purchasing the Polaroid IP Security Camera system.This high-  
quality video camera solution is easily installed—so easy, you will be able to  
do it yourself. We know security is very important to you. Once the system is  
installed, you will be able to transmit powerful, clear images to the cloud and  
monitor them from any digital device, including your smart phone.  
8.3.4 I cannot see what my camera is monitoring 62  
1 Product Overview  
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8.3.5 Network bandwidth problems  
8.3.6 Why am I getting a “Failure to connect to the  
device” prompt?  
8.3.7 Why can’t my IP camera be accessed over the  
internet?  
8.4 Solutions to common operating problems  
8.5 Default Settings  
8.6 Technical Settings  
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1.1 Features  
2 Product views and interface  
2.1 Product views  
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2.2 Device interface  
3 Device installation  
3.1 Hardware installation  
3.2 Software installation  
4 Viewing the IP camera on a LAN  
4.1 Connecting via a LAN  
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Polaroid IP cameras transmit high-quality video content at 30 FPS on the  
LAN/WAN utilizing Motion JPEG hardware compression technology. Using  
TCP/IP standards, every Polaroid IP camera contains a built-in server which  
supports the most popular browser systems. Management and maintenance  
of your security device is done easily, right over the network. In a matter of  
seconds, you can start up or e-configure your system, and even upgrade the  
firmware.The resulting benefit is your ability to monitor your home or business,  
regardless of where it is located or where you happen to be.  
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4.2 Searching for and setting the device IP address 10  
4.3 IP Camera Login  
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4.4 IP camera operation  
4.4.1 Visitor status users  
4.4.2 Operator status users  
4.4.3 Administrator status users  
5 Accessing the IP Camera via the Internet  
5.1 How your IP camera connects to the Internet  
6 Accessing your IP camera via mobile devices -  
mobile phone, iPad, etc.  
PLEASE NOTE: WE MAINTAIN A HOTLINETO PROVIDE BOTH CUSTOMER  
SERVICE AND INSTALLATION GUIDANCE.THE NUMBER IS  
1-877-836-1190  
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6.1 Inputting the IP address in your mobile device  
browser  
6.2 Install client-side software to access the IP  
camera  
7 Other settings  
7.1 Network Settings  
7.11 Basic Network Settings  
7.1.2 Wi-Fi Settings  
7.1.3 Adhoc point-to-point wireless connection  
settings  
7.2 Multi-Device Settings  
7.3 MSN Settings  
7.4 DDNS Service Settings  
7.4.1 Factory-provided DDNS  
7.4.2 Third-party DDNS  
7.5 Alarm, Mail and FTP Service Settings  
7.6 Motion Detection  
7.7 Date & Time Settings  
1 Product Overview  
Your new IP Camera is an IP-integrated camera solution. For both local area  
network- (LAN) and wide area network- (WAN) based users, our remote video  
surveillance products provide a clear, high-integration, low-cost solution.  
By integrating the network with your web service functionality, video can be  
transmitted anywhere through the network, allowing you to readily access live  
video through your web browser.This application works well in warehouses,  
large stores, schools, factories, and a series of other places, including your  
home.The camera is easy to install and operate.  
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Note: If you purchased a Wi-Fi device, the package should contain a Wi-Fi  
Antenna. Before installing the IP camera, check to make sure all items and  
accessories have been included. If anything is missing, please contact us  
immediately.  
1.1 Features  
7.8 Upgrade Device Firmware  
7.9 Backup & Restore Settings  
8 Appendix  
Powerfulhigh-speedvideoprotocolprocessor.  
High-sensitivity1/5CMOSsensor.  
ItusesMJPEGcompressionandyourchoiceofVGA/QVGA/QQVGAvideo  
definition.  
8.1 Register and Apply for DDNS Service  
8.2 IP Camera Abbreviations & Terminology  
8.2.1 Stream Video through Media Player  
8.3 Frequently Asked Questions  
8.3.1 I have forgotten the administrator username  
and/or password.  
Adjustablevideoparametersandadaptabletoavarietyofwebbrowsers.  
Internalmicrophoneforaudiocollectionandtwo-wayaudiofunction.  
Infrarednightvisiontosupportthelongdistancenightvisionscopeandallowfor  
24-hourmonitoring.  
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8.3.2 IP address configuration  
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Embeddedwebservertosupportmulti-pagebrowserviewing.  
Multi-levelusermanagementandpassworddefinition.  
Supportswirelessnetwork(Wi-Fi/802.11/b/g).  
Internalwirelessmodulecanexiblycreateawirelessmonitoringenvironment.  
Supportsmotiondetection, allowingforwhole-area/whole-housemonitoring.  
Alarmmessagescanbesentviaemail, FTP, throughanalarmserver, etc.  
Supportsmultiplealarmfunctions.  
2.2 Device interface  
Compactforeasyinstallation.  
Suitableforavarietyoflocations.  
SupportsUPnP.  
Supportsautoport-mappingoftherouter.  
Supportsviewingviamobilephone.  
Supportsremoteupgradefunctionality.  
EverydevicehasauniqueserialnumberandfactoryDDNS.  
Factorycanprovidefreeclientsoftwareandmulti-pictures, extendedrecordingand  
videoplayback, etc.  
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Note:Your IP Camera set should include the following items: video camera,  
antenna, adaptor, 1.5-meter network cable, bag with screws, installation CD,  
mounting bracket.  
1.  
2.  
3.  
Reset button  
Power adaptor  
Ethernet port/L  
2 Product views and interface  
2.1 Product views  
LAN: RJ-45 10/100 Base-T  
Power supply: DC5V/2A  
RESET button:To reset the IP Camera settings back to the factory default  
settings, press and hold the RESET button for 5 seconds.  
3 Device installation  
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System configuration requirements for viewing multiple IP camera feeds:  
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CPU: 2.06 GHz or above  
Memory: 512M or above  
Network Card: 10M or above  
1.  
Light Sensor Holes:To detect the level of outside light and need for  
Display Card: Microsoft DirectX 9 graphics device or above  
Recommended Operating System: Windows XP/ Vista/Windows 7/Windows 8  
Supports multiple web browsers: Internet Explorer/Firefox/Safari/Chrome, etc.  
infrared LED  
Infrared LED  
1.  
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Lens: CMOS sensor with manual lens adjustment capability to adjust  
the focus  
3.1 Hardware installation  
Warning: Do not remove the plastic lens cover from the camera as it  
may cause damage to the internal components of the camera.  
When installing your IP Cameras hardware, follow each step carefully in order  
to ensure optimum camera operation.Take care with the IP cameras installation  
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environment; make sure the camera unit is mounted in an indoor environment,  
protected from rain and other forms of moisture.  
1.  
1) IP Camera - Plug power adaptor into IP camera.  
Note: Use only the power adaptor that comes with this product. DO NOT  
attempt to substitute it with any other, as other adaptors may cause  
damage to your unit.  
2.  
a) Connect the network cable into both the IP camera and the router. In  
addition, make sure the IP camera is turned on and working properly.The  
Subnet should be the same for the IP camera and your PC (on a LAN, you  
can also use the network cable to connect the PC and IP camera)  
3.  
As shown below, you can locate your computers IP address and DNS  
server information  
b) When you use the IP camera for the first time, the IP address of the  
IP camera will be obtained automatically. (Before using, make sure the  
DHCP Server function in the LAN router has been opened,)The system  
is very convenient for users as it is suitable for different LAN network  
environments.  
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4.  
The cameras IP Address can be changed, but it should always be the  
same IP address as your computers subnet.  
3.2 Software installation  
Software installation:  
This is the DNS Server address which is provided by the network server.  
The IP camera system software is very easy to install via the installation  
program.  
Insert the CD into your computers CD drive.The CD will automatically run the  
software installation of the IP camera user interface (IPCamSetup). Note: If the  
CD does not run automatically, you will need to access the CD drive and double-  
click on IPCamSetup. Follow the steps to install the software.  
In Windows, you can perform a ping test to make sure the IP camera is properly  
connected and functioning. In the CMD window, which can be accessed  
in Windows 7 by clinking on the Start icon, then on All Programs, then on  
Accessories, and finally on Command Prompt, or by simply entering the letters  
cmd in the search field and pressing Enter, type or copy in: ping 192.168.1.111.  
If the IP camera software interface does not appear, click “autorun.exe” on the  
CD.  
Then locate “search.exe”  
. Click and install the LANTool to  
your computer.You will then be able to see the “IP CameraTool” icon on your  
If you are able to ping the IP camera, that means the IP camera is working  
properly and connected correctly.  
computers desktop  
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4 Viewing the IP camera on a LAN  
1.  
2.  
3.  
If the software has not found an appropriate IP camera server on your  
LAN, you will see a message that indicates “No IP server found” and the  
program will be automatically shut down;  
If the software detected one or more cameras on your network, the IP  
address of each camera will be listed on your computer screen. If you are  
installing your first camera, it will be the only one listed;  
If the IP cameras installed on your LAN do not share the same subnet  
with the monitoring PC, you will see a message that indicates “Subnet  
does not match. Double-click to change.” Select the prompt and then  
use the right-click function on your mouse to select and set the static IP  
address of the camera to the same subnet as your PC on the LAN.  
4.1 Connecting via a LAN  
4.2 Searching for and setting the device IP address  
Before searching for your IP camera via the IP CameraTool function:  
IP CameraTool Options  
1.  
Make sure the IP cameras network cable is plugged in and that there is a  
good connection with the network.  
To quickly access the six functions available with your IP camera, highlight  
your IP camera on the list of devices, right-click on your mouse, and a box  
will open that lists the options.They are as follows: Basic Properties, Network  
Configuration, Upgrade Firmware, Refresh Camera List, Flush Arp Buffer, and  
About IP CameraTool (see Picture 12).  
2.  
The router should have DHCP (Dynamic Host Configuration Protocol)  
enabled because the IP cameras factory setting is to automatically obtain  
an IP address from the DHCP Server.  
3.  
Turn on the IP camera and wait 20 seconds for it to boot up.  
Search IP camera  
When you run the Search function in the IP CameraTool, you will obtain a list  
of the devices connected to the network.You will see your IP camera listed,  
including the IP address, the port, and the camera name. If you are connected  
via Wi-Fi, you will see the Wi-Fi IP address. See the below picture for an  
example.  
Basic Properties – When you click on Basic Properties you will find three  
options: 1) Device ID, 2) System Firmware Version, 3) Web UI Version.  
Note:The IP CameraTool function can only be used to search for a camera  
devices IP address and port on a LAN.The tool cannot perform a search for a  
devices IP address and port on a WAN.  
When searching or attempting to access your IP camera via the IP CameraTool  
function, you will receive one of three responses:  
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Network Configuration – When you click on Network Configuration, a  
box will open that allows you to configure you network settings.You can  
configure the network as follows:  
Obtain IP from DHCP server: If you click on (enable) “Obtain IP from  
DHCP server” you will automatically be assigned a dynamic IP address  
for your equipment if your gateway supports DHCP (most gateways  
support DHCP). Make sure your router is connected and has the DHCP  
function.  
Note: If you receive a prompt that says, “Subnet does not match. Double-  
click to change,” reset the cameras IP address, subnet mask, gateway, and  
DNS server numbers.  
Upgrade Firmware  
To upgrade the system firmware and the Web UI, start by entering your  
correct user name and password. (The user should have administrative  
authority.)  
IP address: Fill in the assigned IP address, making sure it has the same  
subnet as the gateway, the computer, and the router.  
Subnet Mask: The default subnet mask of the equipment is:  
255.255.255.0.  
Gateway: Make sure it is in the same subnet as the computers IP  
address.  
The default Gateway address is 192.168.1.1.  
DNS Server:The IP address of the Internet Service Provider (ISP).  
This information can also found in the Network Connection Details  
window(see Picture 15).  
Refresh Camera List  
Refresh camera list manually.  
Flush Arp Buffer  
When the cable network and wireless network of the device are both a  
fixed IP address, you may encounter an error. In the event you can locate  
the camera IP address but are unable to open the camera web page, try  
using the flush arp buffer to open.  
About IP CameraTool  
This option lets you check the software versions of the IP CameraTool and  
the ActiveX control.  
4.3 IP Camera Login  
http Port:The default http port number is usually 80.  
User:The default administrator user name is: admin.  
Password: The password is: No password.  
From the list of devices in the IP CameraTool window, double-click the IP  
address of your IP camera. Internet Explorer will automatically open and display  
the camera login page. Or, you can access the camera by typing the cameras  
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(We recommend you use Internet Explorer as your browser due to its increased  
functionality.)  
Users who are logged in correctly will be able to view images via the  
video stream. Depending on a users level of administrative permission  
(Administrator, Operator, or Visitor), the user will be able to operate the camera  
according to the permissions available for their assigned administrative level.  
At the cameras login interface, enter the correct User name (default: admin)  
and Password (default: no password). Click “Sign in” to enter the monitoring  
page.  
Once logged in you will see a drop-down list for Language.This allows you to  
select your preferred operating language.  
In addition to Internet Explorer, users can access their system and view  
streaming video through a variety of other browsers such as Safari, Firefox, or  
Chrome.  
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The Device Status indicator is located at the upper right corner of the screen.  
This color-coded indicator shows the status of up to nine IP cameras.  
Gray – No device is connected to this channel  
.
Green – A device is connected to this channel and is functioning properly  
.
Yellow There is a device on this channel but it has failed to connect to  
the main device  
.
Red The device on this channel is in alarm status  
.
If you want to detect all nine views, click this icon  
.
OSD (On-screen display): Displays the date and time of the video.You can  
disable the OSD function or choose a different color for this display.  
Snapshot: Click on this icon  
to take a snapshot of the live action.  
4.4 IP camera operation  
4.4.1 Visitor status users  
REC: Click on this icon  
recording.  
to record (REC). Click this icon  
to stop  
If the status indicator for an IP camera  
visitor has only the lowest level of operation which is mainly that of detection  
(viewable only via Internet Explorer)  
is lit, a user logged in as a  
Note:The Record file name is: device Alias_ Current time. Avi  
For example: IPCAM_20101011134442.Avi  
This means the device name is IPCAM, its recording date is October 11, 2010,  
and the recording end time is: 13:44:42.  
When motion is detected the system will check and send a notification email  
containing a snapshot.  
The name of the picture that will be sent to your email inbox will appear like  
this: device id (Alias) _ Current  
time.jpg  
4.4.2 Operator status users  
Users who login with operator status, in addition to having access to all the  
visitor-level functions, can also operate the Pan/Tilt feature and adjust the video  
settings.  
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Alias Settings: Lets you input a new name, or change an existing name for  
your device.  
Date &Time Settings: Date &Time Settings page.  
Users Settings:This system allows up to eight user accounts. Each users  
name, password and authorization level (Administrator, Operator, or Visitor) can  
be configured here.  
Visitor: Authorizes you to only view.  
Operator: Authorizes you to control the direction of the IP camera and  
set some of the parameters.  
Direction control: Users can click on the arrows to change the direction of the  
camera view.  
Administrator: Authorizes you to perform advanced configurations of  
the IP camera.  
UPnP Status: If you access your IP camera remotely, make sure the UPnP  
Status indicator shows “UPnP Succeed.”  
Reverse image (up and down)  
Upgrade Device Firmware: Access this page if you want to upgrade your  
device firmware and download system software updates.You must first upgrade  
the device firmware and then upgrade the device embedded Web UI (in that  
order).  
Restore Factory Settings: If you click on Restore Factory Settings, a prompt  
will appear. Select OK and the camera will return to the original factory settings  
and the device will reboot.  
Mirror image (right and left)  
Resolution:The resolution can be set at up to 640 X 480 for VGA displays and up  
to 320 X 240 for QVGA displays.  
Work Mode: 50Hz/60Hz/Outdoor  
Reboot Device: If you click on Reboot the Device, a prompt will appear. Select  
OK and the device will reboot.  
Back: Clickon Back to return to monitoring mode.  
Brightness and Contrast settings: Click on the  
brightness and contrast settings.  
or  
to adjust the  
4.4.3 Administrator status users  
Users who login as administrator have authority to adjust all camera  
settings. When you click on the “For Administrator” button, you will enter the  
Administrator interface to all device settings.  
5 Accessing the IP Camera via the Internet  
5.1 How your IP camera connects to the Internet  
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Related settings and IP camera login  
1.  
To view your IP camera via the intenet, open a browser and enter your  
external/public internet IP address into the address bar, then a colon sign  
(:), and then enter the port number (for example, 192.168.1.10:8090).That  
should bring up your cameras login screen.  
If you are using ADSL to access the Internet, you will need to obtain the IP  
cameras current WAN IP address or configured DDNS.  
You will now be able to view the IP camera from the Internet.Type the correct  
WAN IP address into your browser. For example: http:// 116.24.235.122:8999  
2.  
Note: Make sure the Ports UPnP is available.You can open UPNP as follows.  
Go to the Settings page for your router (see full details in the user manual for  
your router) to enable UPnP. Or, enable the virtual mapping function. Add the IP  
address and service port for your device to the virtual mapping list.  
There are two ways for you to obtain the WAN (Internet, public) IP address:  
1.  
Perform an online search to obtain the WAN IP address - It is very easy  
for you to obtain your Internet (public) IP address if your IP camera and  
computer are on the same subnet. Open your browser and type in: http://  
IP address (see below).  
Users can access the IP camera device via the Internet by inputting the IP  
address. For example, http:// 116.24.235.122:8999  
With DDNS (Dynamic DNS) service, you can use the server of your choice  
and you will receive a dynamic IP address real-time that corresponds to that  
server. Simply put, whenever the user is on the Internet, the user will get an IP  
address. DDNS can ensure that a fixed domain name can access a users device.  
2.  
Obtain from the router.  
See the below diagram (Picture 27) for an example using aTP-LINK router.  
According to the router manual, the routers IP address is 192.168.1.1.To log  
into the router, type 192.168.1.1 in your browser.You will see the status of the  
router and also find its WAN IP address. In this example, the WAN IP address is  
116.24.235.122.  
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Our products have been configured for DDNS services.To use DDNS:  
1.  
2.  
Log into the camera, click Network->DDNS Service Settings.  
SelectThird Party DDNS.This domain will be provided by aThird Party  
DDNS provider, such as DynDNS, Oray, 3322, etc. (You must have an  
account that must be registered on the web.To register your DDNS  
DDNS user name, password and host name.  
3.  
4.  
You must change the cameras http port number from its default port  
number of 80.You can change it, for example, to 100, 8090, etc. Click  
“OK” and wait about 30 seconds for the camera to reboot. Make sure the  
Subnet Mask, Gateway and DNS Server numbers are the same as the  
ones on your router.  
Set Port Forwarding in the router.  
Type the devices User name and password in the login box to log into the  
equipment.  
You need to fill in the DDNS and port. When you are logged on to the IP Camera  
tool you can also find the DDNS server settings via the Device Status screen.  
For example: http://polaroidsafety.com:8999/ .The browser will take you to IP  
camera login page.  
If you type in the domain name but you are not able to open the IP camera in  
the browser, you will receive an error message, as shown in the image below.  
You must then check the status of the IP camera on the local area network,  
confirm that UPnP is functioning and DDNS is successful.  
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To use UPnP to set the port mapping function successfully, first check to make  
sure your routers UPNP setting is on. If the UPnP function is unavailable, refer  
to the user manual for the router for details on how to enable the routers UPnP  
setting.  
6 Accessing your IP camera via mobile devices - mobile  
phone, iPad, etc.  
There are two ways to access the IP camera through your mobile device. One is  
to type the cameras IP address directly in your browser (IP address or DDNS).  
If you useTP-LINK router, please refer to these instructions  
6.1 Inputting the IP address in your mobile device browser – See the  
In order to automatically allow your camera to utilize UPnP forwarding, input  
can locate the routers IP address on the label on the router unit). Once logged  
into your routers setting page, click on Forwarding > UPnP, to make sure UPnP  
is enabled (see diagram below).  
below examples of several popular mobile devices.  
iPAD  
Open the iPad browser (Safari)  
Note:You must match the cameras settings to those of your router. If you are  
using aTP-LINK router, please refer to the routers user manual. Make sure  
the “Obtain IP from DHCP Server” box is checked and the UPnP is enabled.To  
manually set the port forwarding in your router, log into the router and select  
the “Forwarding” option. Click the Add New” button and provide the service  
port number and IP address of the camera.  
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At the login prompt enter your User name and password.The default User  
name is: admin.There is no password.  
If your login is successful you will be able to view live video.  
Select your language from the drop down box and click the “Sign in” button.  
Android phone:  
From the device menu open your browser and type the IP cameras IP address  
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2.4 Copy the ipcamera.apk onto the SD card.  
2.5 Disconnect the device, locate the ipcamera.apk file in “File  
Management” and run it.  
2.6The IP camera application will appear on your phones home screen  
after you have successfully installed it.  
Software operation steps:  
Make sure you have Internet access via a Wi-Fi connection. In Google  
Play, type “reecam” in the search field to locate the Android reecam  
application. Download and install the application.  
Type in the IP cameras User name and password at the login interface and click  
the “Sign in” button.  
6.2 Install client-side software to access the IP camera  
This IP camera system supports both client-side software and several third-  
party software providers.The following is the setup process for manufacturer  
software (Android version).  
1.  
You can get the installation application from the IP camera system  
CD or you can download it from the following website:  
Choose the correct installation file: ipcamera.apk for Android version 1.6  
or above application environment.  
Note: Please make sure your mobile phone device can connect to the  
Internet before installing this app.  
2.  
IP camera application installation steps:  
2.1 Insert SD card into Android mobile phone.  
2.2 Connect the cell phone to the computer via a USB data cable.  
2.3 Choose the USB connection mode on your cell phone. In “My  
Computer” you will see the SD driver.  
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You can edit the camera, modify the camera configuration, and stop the  
cameras operation.  
3.  
The IP camera setup process for iPhone/iPad -  
Firmware requirements: Compatible with iPhone, iPodTouch, and iPad.  
System requirements: Requires iOS 4.2 or above.  
You can download the authentic software  
from the App Store at:  
The software operation process is as follows:  
For each camera on the camera list, you can watch camera in real time,  
control cameras PTZ (pan-tilt-zoom), and switch the cameras audio,  
intercom, and video on and off.  
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If the router your IP camera is connected to has the DHCP function, you can  
check the box to “Obtain IP from DHCP Server.” If it does not, make sure the box  
is unchecked so you can manually fill in the network parameters.  
http Port: In most cases, you can leave this value as 80. However, if your Internet  
Service Provider blocks this port, you may switch to another port number such  
as 85, 8080, 8888, 9000, etc.  
(The http Port number can range from 0 to 65535. If you have multiple cameras  
or devices, make sure you use different http Port numbers for each piece of  
equipment.)  
a. In the IP CameraTool, select your IP camera from the list and right-click on  
your mouse to open the Network Configuration option. Enter your new http Port  
number where indicated.  
b. Click on the “For Administrator” button, then “Basic Network Settings” and  
change the http Port number where indicated.  
7.1.2 Wi-Fi Settings  
Log into your wireless router and go to the Wireless Settings page, where you  
will be able to locate your routers SSID, Channel (under 10), and Encryption  
Authentication information, as shown below:  
7 Other settings  
7.1 Network Settings  
7.11 Basic Network Settings  
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7.1.3 Adhoc point-to-point wireless connection settings  
1) Log into your camera as Administrator. Open the Basic Network Settings  
interface, check the device status.  
Log into your camera as Administrator, open the Wireless LAN Settings page,  
and fill in every setting (using the same information as used for your router).  
Upon completing these steps you can unplug the network cable, as wireless  
network functionality is now enabled. See the example below.  
2) Click on the Wireless LAN Settings interface. In the NetworkType dropdown  
box, select Adhoc.You can define the SSID, for example, 001. Wait for the  
camera to reboot.  
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You can now use the IP CameraTool or enter the cameras IP address directly  
into your browser in order to view.  
1.  
Viewing via the IP CameraTool  
2.  
Type the cameras IP address into your browser. At the login interface  
enter your User name and password.  
3) Unplug the network cable from the IP camera. Using a laptop or other  
wireless device (Smart Phone, iPad, etc.) locate the SSID you defined in Step 2,  
then click on it to connect.  
After clicking on the wireless network of choice, check the connection status of  
your IP camera.  
Note:The IP address of your connected laptop must have the same subset  
as your IP camera. If it does not, please reset the IP address of your laptop  
manually.  
Click on “Sign in” and you will be able to view.  
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Adding cameras for Internet viewing -  
First, make sure the camera added can access the Internet via the IP address or  
org:9999.You can enter the Host: 219.133.200.166, http port: 9999, or Host:  
IPcam.dyndns.org, http port: 9999. Enter the correct User name and password  
then click the Add button. Add more cameras in the same way.  
7.2 Multi-Device Settings  
Adding cameras for viewing on the LAN -  
On the Multi-Device Settings page, you can see all devices you have set up  
on the local area network. The first device is the default.The system software  
will support up to nine IP camera devices for simultaneous monitoring.To add  
another device, click on the next device (for example 2nd device), and then  
double-click on the item in the “Device List in LAN” window.The Alias, Host,  
and http Port information will fill in automatically. Enter the correct User name  
and password then click the Add button. Follow these same steps to add more  
cameras. When you have finished adding all your devices, click the Submit  
button.  
7.3 MSN Settings  
Go to the MSN Settings page. Enter your MSN User name and Password.You  
can then add up to ten MSN buddies. Once submitted, they will appear on your  
MSN Friends list. Click Submit and then Reboot Device (see picture below).  
Note: Before setting MSN, set Port Forwarding (see DDNS Setting instructions  
for details).  
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First, login and click on Contacts. Select Add a Contact and then fill the contacts  
MSN account information (email address) in the Instant Messaging Address  
space. Click Next, then Finish.You can obtain MSN accounts and passwords for  
up to ten MSN friends.  
From your IP cameras MSN account page, open a chat dialogue box and type  
in “URL?” After several seconds you will receive a reply with a remote access IP  
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address for the camera in the chat box, as shown below :  
DDNS Service:The IP camera system supports protocols from several DDNS  
providers.These DDNS providers include: Dyndns.org, topipcam.org, Peanut  
Shell, 3322.org.  
To use DDNS, you must already have a registered account, User name,  
Password, and Host (see section 5 for details).The DDNS Host is the DDNS  
providers Domain Name.  
7.4.1 Factory-provided DDNS  
You can type the IP address into your browser, and then view the IP camera (see  
below).  
Each camera device includes factory-provided DDNS information, usually found  
on the bottom of the device.The camera manufacturer gives every device a  
unique DDNS address. For remote monitoring with the IP camera, users will  
need to enter this DDNS IP address and port information into their browser.  
Note: If you are unable to access the camera via the DDNS domain name and  
UPnP, you must change the port mapping function on your router.  
7.4.2 Third-party DDNS  
In addition to factory-provided DDNS, users can also use third-party DDNS  
providers, such as DynDNS (www.dyndns.com).To use DDNS, you must already  
have a registered account, User name, Password, and Hostname. Provide this  
information in the DDNS Service Settings box, as shown below.  
Note:You should first complete your MSN account information (email address)  
in the IP CameraTool.  
7.4 DDNS Service Settings  
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Note:Type the name of the third-party DDNS provider into your browser, and  
it will be retained. If your cameras default http Port number is 80, you must  
7.5 Alarm, Mail and FTP Service Settings  
Alarm Service Settings -You can configure the Alarm Service Settings to  
receive and send emails based on specific IP camera events.You can receive an  
Alarm Notification email containing images taken during an alarm phase.  
In the Alarm Service Settings window, check the boxes for Send Alarm  
Notification by Mail and Upload Image on Alarm to enable these features.  
Gmail is also set the same way. Simply fill in the correct SMTP Sever address,  
User name and Password.  
If you  
receive an error message after clicking onTEST, recheck the information you  
entered to ensure it was all correct. Make the necessary corrections and click on  
TEST again. Below are some of the error messages you may receive:  
1.  
Cannot connect to server.  
Mail Service Settings – In this window you can configure your email  
information for receiving IP camera system emails.You should fill in the  
following information:  
Sender:This IP camera device uses the sender mailbox to send emails.  
Receiver: Indicates the email address to receive email from the Sender.You can  
set up to 4 receiver mailboxes.  
SMTP Server:The SMTP server for the sender mailbox.  
Need Authentication: If the Sender mailbox needs authentication, check this box  
and type in the  
2.  
3.  
4.  
5.  
Network error. Please try later.  
Server error.  
Incorrect user or password.  
Sender is denied by the server.You should re-authenticate the user and  
try again.  
Receiver is denied by the server.Your servers anti-spam privacy software  
could be causing a block.  
Message is denied by the server.Your servers anti-spam privacy software  
could be causing a block.  
Server does not support the authentication mode used by the device.  
6.  
7.  
SMTP User name and Password.  
Mail test: After configuring your Mail settings, and click Submit. After you have  
done this, click on theTest button.The below image shows the Mail test results.  
8.  
Report Internet IP by Mail: At the bottom of the Mail Service Settings window  
there is a check box for Report Internet by IP Mail. If this box is checked, you will  
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receive the cameras internet IP information via email (For example:The IPCAM  
‘s URL is http://119.123.207.96:9002). Make sure the port is correctly mapped to  
the router via the UPnP or Virtual Map function.  
FTP Service Settings - If you have an FTP server on the LAN (IPCam. com) and  
email ipcam , fill in the settings as shown below.  
To create an FTP Server on the LAN -  
1.  
Create an account, click Next.  
3.  
Click on the Start button.  
2.  
Check off each type of permission for the account, click Next, then Finish  
to save your settings.  
Continue through the steps to finish it:  
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6.  
Click on theTest button to confirm setup and testing is successful. When  
your IP camera alarms, images will be uploaded to your FTP server,  
according to the settings of the main directory path (see below)  
4.  
You can now use the IP cameras FTP server account.  
FTP Server:The FTP server IP address.  
FTP Port:The port is usually 21.  
FTP Mode:This will support both standard (PORT) and passive(PASV)  
modes.  
Upload Image Now: Select this box and images will be uploaded.  
Upload Interval: Lets you set the time interval (in seconds) you wish  
between image uploads.  
5.  
On the Ftp Service Settings window, fill in your FTP Server setting  
information. Click on Submit when done.  
7.6 Motion Detection  
Go to the Alarm Service Settings page to configure the Motion Detection (alarm)  
function.  
Motion Detect Armed – When you enable Motion Detection Armed, the  
camera will sound an alarm when motion is detected and it will record the  
incident. Should motion be detected, the Alarm Status will automatically switch  
to Alarm Detect Alarm and perform the following:  
- Send an email containing the alarm information.  
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- Send images to the FTP server, according to the interval set for sending  
images.  
alarm is triggered. Make sure your Mail Service Settings are correct.  
Alarm Scheduler – Using the scheduler, you decide when you want your  
camera to alarm.You can set the alarm schedule according to days of the week,  
hours in a day, and even by quarter hours. On the Scheduler, you can easily  
click on the times you want the camera armed (the section selected will turn  
blue to indicate your times). Click again to undo your schedule, and the field will  
return to its original gray (blank). If you do not use the scheduler, the camera  
will alarm any time motion is detected.  
Upload Image on Alarm – When you check the “Upload Image on Alarm”  
box, you enable the function of having all images sent to your FTP file once  
the alarm is armed.You can set the intervals (in seconds) at which images are  
uploaded.  
Alarm Scheduler  
Motion Detect Armed - When you enable Motion Detect Armed, the camera  
can be triggered to send email alerts and record images. On the Device Status  
indicator on the camera monitoring page, the green icon becomes red and an  
alert will sound.  
REC automatically and save to PC - When you enable motion detection and  
open the camera monitoring page on your computer, if an alarm is triggered,  
the camera will automatically start to record (REC) for several seconds and save  
the images to your computer.  
Motion Detect Sensitivity -You can choose up to 10 motion sensitivity  
settings.The higher the number, the higher the level of sensitivity.  
Send Mail on Alarm – When you check on the “Send Mail on Alarm” box, you  
enable this function and an email with a picture will automatically be sent if an  
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7.8 Upgrade Device Firmware  
Firmware upgrade  
The IP camera system has two kinds of programs. One is system firmware, and  
the other is application firmware. Each can be upgraded separately.  
7.9 Backup & Restore Settings  
- Backup:You can back-up your established IP camera settings by clicking on the  
Submit button. All settings will be stored in a Bin file.  
- Restore:You can restore your IP CameraTool and all settings. If you wish to  
change camera settings to a new status, click Browse, select the new settings  
from the Bin file, then click Submit.  
7.7 Date &Time Settings  
Click on the Date &Time Settings function to set the time and date for your  
camera. Make sure you use the correct ClockTime Zone for your country and  
region. If your IP camera is connected via the Internet, you can select Sync with  
NTP Server and it will automatically check the time and date via the running  
NTP Server. Or, you can select Sync with PCTime to check the time and date on  
your computer.  
8 Appendix  
8.1 Register and Apply for DDNS Service  
Before using DDNS management system for first time, users must have a  
registered account to manage the domain status.  
in the domain name: dyndns.com, then click Add.  
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Step3: Shortly, you will receive an email from DynDNS Support containing a  
confirmation link  
YS60Gz9oBASMm7rbO6AA).  
Step2: Enter your information. Click on Create Account.  
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Step6:You should now have a Dynamic Domain Name (Figure below) which  
you can use in the DDNS Service Settings function (see Section 7.4).  
When you have properly completed registration for DDNS, you can fill in the  
DDNS Service Settings information in the IP CameraTool. When properly set,  
the DDNS Status of your IP camera  
will be shown as below.  
Step4: Click on the link to activate your domain name as shown below.  
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8.2 IP Camera Abbreviations &Terminology  
IPCAM: Refers to the IP CameraTool, used for IP camera control settings  
User Name: user  
Password: password  
Pri: Access level priority (1: visitor, 2: operator, 3: Administrator)  
Resolution: Image resolution (8: 320X240 QVGA, 32: 640X480 VGA)  
Rate: Image transmission speed and scope 0-23  
Brightness: Brightness, 0~255  
Contrast: Contrast, 0~6  
Mode: Mode 50Hz/60Hz, outdoor  
Flip: Rotation  
Keyboard shortcuts: 0: Reset to straight, 1: Flip up or down, 2: Mirror, 3: Both  
8.2.1 Stream Video through Media Player  
VLC media player can broadcast your IP camera view real-time and stream live  
video data.  
(Language settings: /videostream.asf?user=&pwd=&resolution=&rate=)  
How to set DDNS online.  
Follow these steps. Go to: Menu, Start, Run —>Type in CMD, click enter.This  
will allow you to check your DDNS status. See below.  
From the following picture, we see that the IP cameras local IP address is:  
address to open via the media player:  
Using the PING command, the network response will provide you dynamic  
domain name.This indicates the domain name works.  
If the domain name update is not successful, it could be that the DDNS settings  
are not correct or that the DDNS address configuration is incorrect.  
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The “CLC media player” open play position:  
As shown in the following picture, It can see the ip camera send video  
streaming format  
LAN play address;  
Open the Internet play position:  
8.3 Frequently Asked Questions  
Note:  
1.  
If you encounter any difficulties during either the setup or running of  
your IP Security Camera system, you should first check all the network  
connections to make sure everything is properly connected.  
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2.  
Check the indicator status of your network server, hub, exchange, and  
network card.  
If these features do not work, there may be connection issues or the  
hardware is not reading it properly.  
2.  
3.  
You may have a hardware issue, for example, it cannot support the card  
or enable images.  
Your firewall or antivirus software may be blocking the camera.Try  
closing your antivirus software or firewall, or make the camera a “trusted  
device” in the firewall and antivirus settings.  
ActiveX controller may not be installed correctly. If theres no image the  
first time you use the camera there may be an installation error. Follow  
these steps:  
8.3.1 I have forgotten the administrator username and/or password.  
To reset the administrator User name and password, Press and hold down the  
RESET BUTTON for 5 seconds. Release the power button and the username  
and password will be reset to the factory default administrator User name and  
password.  
4.  
Default administrator User name: admin  
Default administrator password: No password  
1. Install the “IP CameraTool” and ActiveX control at the same time.  
2. Install ActiveX control, maintaining the Internet Explorer security  
settings.  
8.3.2 IP address configuration  
To check if the IP address of the IP camera and your computer share the same  
subnet, click: My Computer > Control Panel > Network & Dial-up Connections  
> LAN > Attributes > Internet Protocols (TCP/IP), and check the IP address and  
Subnet Mask. Make sure the camera and computer are in the same subnet  
when configuring the IP cameras IP address manually.  
8.3.5 Network bandwidth problems  
The image frame rate is subject to the following factors: 1) network bandwidth,  
2) computer performance, including network environment and display  
preference settings (brightness, theme, etc.), 3) the number of visitors accessing  
at one time (too many visitors can slow down the image frame rate), 4) choice  
of switch or hub for access (use of a switch rather than a hub is recommended  
for multiple IP cameras).  
8.3.3 Network Configuration  
Check to ensure that your http Server software is configured and running  
properly. If you are running firewall software make sure it allows inbound  
connections to port 80. Also, if you are using a cable/DSL router, make sure you  
have set up port forwarding properly. (Consult your routers documentation for  
more information.) If none of these seems to be the problem, it is also possible  
your ISP is blocking inbound connections to port 80. Many ISPs have done this  
because of internet worms such as Code Red. If this is the case, you will have to  
setup your http Server on an alternate port, such as 8080.  
Devices using MJPEG compression require a lot of network bandwidth. If there  
is not enough, it will lead to slower browsing.Typical video settings require  
network bandwidth as noted below:  
640x480@30fps: 4.0 Megabits~5.0 Megabits  
320x240@30fps: 1.2 Megabits~1.6 Megabits  
8.3.4 I cannot see what my camera is monitoring  
There are four reasons why you might not be able to view the images your  
camera is sending:  
8.3.6 Why am I getting a “Failure to connect to the device” prompt?  
This can happen when you have multiple cameras. Enter the Multi-Device  
Settings page (log in as administrator) to make sure the Device settings are  
correct. When one of the multiple cameras is disconnected, the indicator color  
1.  
If the DirectX function is not installed, color images may not display  
properly. Please install DirectX, open the start menu and input the  
command.  
changes to yellow  
and this prompt appears.  
In DirectX, DirectDraw, Direct3D and AGPTexture should be enabled.  
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you temporarily shut down the firewall and antivirus software before searching,  
or, set the camera as a “Trusted Device” in your firewall and antivirus settings.  
Why am I getting a blank screen from my camera?  
1.  
Check to see if you are using the wrong power adaptor. Please use the  
one that came with your IP Camera system.  
Close antivirus software.  
2.  
Why can’t I login to my camera over the Internet?  
1.  
2.  
Check to make sure “DDNS success” is set.  
Make sure the current IP cameras port number is the same as your  
routers port number.These two numbers should be the same.  
Why can’t I see what my camera is monitoring?  
1.  
Reason: Unable to connect with the network  
Solution: Make sure you have a network connection and that there are no  
cable failures or computer viruses that could be causing network failure.  
Reason:The IP address is being used by another device  
Solution: Choose automatic gain  
2.  
3.  
8.3.7 Why can’t my IP camera be accessed over the internet?  
There could be several reasons:  
Reason:The IP address is located within a different subnet  
Solution: Check the IP cameras IP address, subnet mask address, and  
gateway settings.  
1.  
2.  
3.  
The ActiveX controller is not properly installed (see details in Section  
5.1.4).  
Your firewall or antivirus software is blocking the port. Change the port  
number and retry.  
Port mapping is incorrect.You can do port mapping one of two ways:  
1. Enter the settings page of the router the IP camera is connected to, to  
enable the UPnP function. Enter the IP camera “UPnP Settings” to enable  
UPnP, and make sure the status is “UPnP success.  
4.  
5.  
Reason: Web port has been changed  
Solution: Contact your network administrator to obtain the correct port  
information.  
Reason: Unknown  
Solution: Press reset button to restore factory defaults, then reboot.The  
system default for obtaining an IP address is automatic, the subnet mask  
is 255.255.255.0  
2. If your router has a virtual mapping function, enter the router settings  
page, add the IP cameras IP address and port to the virtual map list.  
When using ADSL, the IP address is dynamic.You should set the DDNS  
(see details in Section 5.1) and also make sure the status is “port  
mapping success.  
8.5 Default Settings  
Default network settings  
IP address: dynamic obtain  
Subnet mask: 255.255.255.0  
8.4 Solutions to common operating problems  
Gateway: dynamic obtain  
The IP CameraTool cannot locate the cameras IP address.  
DDNS: Factory provide- Username and password  
Default administrator username: admin  
Default administrator password: No password  
This assumes the camera is not broken.  
First, check the Ethernet cable and power cable to make sure everything is  
properly connected according to international standards. Another issue could  
be the computers operating system may not be the level required to run the IP  
Camera system.  
8.6Technical Settings  
ITEM - IP CAM (NIP-02BGPWA2)  
Image Sensor –  
Second, check to make sure the power is on and that the power indicator light is  
on. If it is on, then check the yellow light on the RJ45 port (power indicator light)  
and the green light (network indicator light). If these lights are both on, the  
power supply is functioning normally.  
Third, check to make sure your firewall and antivirus software is not blocking  
the camera. Firewalls often block unrecognized data, so if the firewall is running,  
it may be blocking the IP CameraTools ability to find the device. We recommend  
Image sensor - 1/5” Color CMOS Sensor  
Display - 640 x 480 (300k Pixels)  
Lens - f: 3.6mm, F: 2.4 (IR Lens)  
Mini.illumination - 0.5 Lux  
Lens -  
LensType - Glass Lens  
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Viewing Angle – 60-degree  
Audio – Microphone - No head  
Domain name – Server - MSN server/DDNS server  
Video -  
Image Compression - MJPEG  
Image Frame Rate - 15 FPS (VGA), 30FPS (QVGA)  
Resolution - 640 x 480(VGA), 320 x 240(QVGA)  
Flip Mirror Images - Vertical/Horizontal  
Mode - 50Hz, 60Hz, or Outdoor  
Video Parameters - Brightness, Contrast  
Communication -  
Ethernet - One 10/100Mbps RJ-45  
Supported Protocol - http/DHCP/IP/TCP/UDP/FTP/SMTP/DDNS/PPPoE/  
UPnP  
Mobile phone monitor - Support iPhone/iPad/3G Phone/smartphone  
Wireless Standard - IEEE 802.11b/g  
Wireless Standard - 802.11b:11Mbps (max.) 802.11g: 54Mbps (max.)  
Wireless Security - 64/128-bit WEP Encryption  
Physical -  
Pan/Tilt Angle - Fixed  
Infrared Light - 22 IR LEDs, night visibility up to 20 meters  
Product size – 130mm x 130mm x 75mm  
Gross Weight - 498g/17.5 oz)  
Net Weight - 291.4g/ 10.2 oz  
Power -  
Specification - DC 5V/2.5A 1.8 meter  
Power Consumption - 5 watts  
Environment -  
PLR IP Holdings, LLC, its licensees and affiliates, fully support all electronic waste initiatives. As responsible stewards of the environment,  
and to avoid violating established laws, you should properly dispose of this product in compliance with all applicable regulations,  
directives or other governances in the area where you reside. Please check with local authorities or the retailer where you purchased this  
product to determine a location where you can appropriately dispose of the product.  
If your electronic device has internal memory on which personal or other confidential data may be stored, you may want to perform a  
data sanitization process before you dispose of your device to assure another party cannot access you personal data. Data sanitization  
varies by the type of product and its software, and you may want to research the best sanitization process for your device before  
disposal.You may also check with your local recycling facility to determine their data sanitization procedures during the recycling process.  
OperatingTemperature - 0°~55°C (14°~130°F)  
Operating Humidity - 20% ~ 85% non-condensing  
StorageTemperature -10° ~ 60°C (50° ~ 140°F)  
Storage Humidity - 0% ~ 90% non-condensing  
PC Requirements -  
CPU - 2.0GHz or above (recommended 3.0GHz)  
Memory Size - 512MB or above (recommended 1.0GB)  
Display card - 64M or above  
Polaroid, Polaroid & Pixel, and Polaroid Classic Border Logo are trademarks of PLR IP Holdings, LLC, used under license. All other  
trademarks are the property of the respective owner, who has not sponsored, endorsed or approved this product. PLR IP Holdings, LLC  
does not manufacture this product or provide any ManufacturersWarranty or support.  
Supported OS - Microsoft Windows XP/Vista/Windows7  
Supported Browsers – Internet Explorer/Firefox/Google Chrome  
Certification - CE, FCC, RoHS  
Distributed by:  
C&A Licensing, LLC  
2 BergenTurnpike  
Ridgefield Park, NJ 07660 USA  
Warranty - Limited 1-year warranty  
© 2012 All Rights Reserved  
MADE IN CHINA  
Instantly recognizable. Instantly  
More information and resources are available for download at:  
reassuring. The Polaroid Classic Border  
lets you know you’ve purchased a product  
that exemplifies the best qualities of our  
brand and that contributes to our rich  
heritage of quality and innovation.  
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