RC810 850 Operating Manual:opman_eng_rc800_022006_eng.qxd 05/06/2008 9:30 AM Page 1
Operating Manual
DocuPen RC810/850
PLANON SYSTEM SOLUTIONS INC.
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RC810 850 Operating Manual:opman_eng_rc800_022006_eng.qxd 05/06/2008 9:30 AM Page 3
Introduction
Thank you for purchasing our DocuPen RC 810 or 850* portable scanner.
The DocuPen functions as a quick and simple tool that can be taken any-
where to swipe over a smooth flat surface to capture black&white as well as
color images.
We recommend that you fully charge your DocuPen before the first use. You
can charge the DocuPen by simply plugging it into any USB port. It takes
about 50 minutes to fully charge the DocuPen.
This manual provides instructions for scanning documents with the
DocuPen and downloading the scanned images to your PC.
Please read these instructions carefully to obtain optimum performance and
longer service life from the unit. Retain this manual for future reference.
In case you have any questions, need further information or experience any
kind of difficulties during installation or operation don’t hesitate to contact our
Customer Support at:
1-877-DOCUPEN or 1-905-507-3926
For International callers: 1 888 507 3926
Check the Contents:
The following components are included in your DocuPen product package:
1. The DocuPen unit
2. USB cable for communication with PC (Mac) & recharging the DocuPen.
3. Installation CD containing DocuPen PenTwain and USB driver, DocuPen
stand-alone application, PaperPort Software
4. Abbyy Sprint FineReader (Included exclusively with the DocuPen RC850)
4. Quick Start Guide
5. Leather Case (Executive Leather Case**)
* Please note that the DocuPen 810 and DocuPen 850 have identical hardware
properties, hence further on we will refer to both models as the DocuPen.
**Executive Leather Case only included with RC850
DocuPen Operation Manual 1
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DocuPen Features
Driver and Software Installation
Color Mode
Power On/Resolution
DocuPen Driver Platform Requirements: Before you install the DocuPen PenTwain
driver, make sure that your computer meets the following minimum system require-
ments:
Microsoft Windows 2000/NT/ME/XP/Vista
CD-ROM for driver installation
Battery
Memory
High Resolution
Battery/ External memory
Card Cover
USB port
Standard Resolution
Photocolor Mode
Docucolor Mode
Mono Mode
Before connecting the DocuPen you must install the necessary drivers. Insert the
DocuPen Installation CD in your CD-drive and follow the on-screen instructions.
After installation, the DocuPen driver is made available to all Windows Twain-compati-
ble applications, such as PaperPort, Windows Imaging, etc.
Scan Speed
The DocuPen Scanner has two control buttons on top. On the left-hand side of the
DocuPen you can see eight LEDs indicating the scan settings and on the right you see
the Battery and External memory card cover and the USB port. By pressing the
control buttons you will be able select the desired color mode and scan resolution. The
LEDs on the left-hand side of the scanner will indicate the mode that you have select-
ed.
Power On/Rez (Resolution) Button
Press the Power On/Rez button once to turn the DocuPen on. The DocuPen
will turn itself on in default or last used configuration. The corresponding LEDs
will be on. For details on the various configurations please go to section Scan
Settings - LEDs Indicators.
Press the Power ON/Rez button again to select between Standard Resolution
and Hi Resolution (Hi Rez) setting.There are two Standard Rez and two Hi
Rez settings which can be set via the Pen Configurator Dialog explained in
Section Scan Settings. The Resolution LEDs will turn on/off accordingly.
After the scan is completed the DocuPen will save the data into memory and
turn itself off automatically. You can also turn the DocuPen off manually by
pressing and holding the Power ON/Rez button for 5 seconds.
Upon insertion of the CD the DocuPen Installer control window will appear. (See
above)
Color Mode Button
By clicking on the corresponding button you will install the PenTwain driver, the USB
driver, the DocuPen Application (recommended) and the PaperPort software. The
Docupen Application will allow you to download and view the images from your
DocuPen without using any additional graphics software.
Press the Color Mode button to select desired Color mode.There are 3 color
modes available: Monocolor, Docucolor* and Photocolor . The Color Mode
LEDs will turn on/off accordingly. When the desired Color mode and Rez set-
ting are selected, you can start gliding the DocuPen over your document.
ScanSoft’s PaperPort is one of the leading Document Management Software packages
and works seamlessly with our DocuPen. Although you can use any Twain compatible
graphics software we recommend PaperPort due to its document editing capabilities
Note: YOU MUST INSTALL THE DRIVERS BEFORE STARTING TO WORK WITH
THE DOCUPEN!
*Docucolor is the term referring to standard color
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Software Installation (Continued)
Software Installation (Continued)
Note: You must be logged on your PC as Administrator
6. The PenTWAIN driver will start installing. You will be prompted to click the
Finish button to complete the Pen Twain installation.
Note: The DocuPen USB cable must be DISCONNECTED during installation of
the Pentwain driver
We recommend that you close all Windows programs and disable all virus protection
software temporarily during the Pentwain driver & PaperPort installation
1. Insert the DocuPen CD-ROM into your CD drive
2. DocuPen Install window will appear in a few moments
3. In the DocuPen Install window please click on the button PenTwain Driver
4. In the Welcome window, click
the Next button
5. In the Start Installation win-
dow, click the Next button to
begin installation
The installation of the Docupen Application (Start by selecting DocuPen Application
button in the DocuPen Install window and follow the on-screen instructions) is identi-
cal, hence not explained here.
Now you have installed the PenTwain driver and the DocuPen application. You are
almost done! As a next step we recommend installing the ScanSoft’s PaperPort soft-
ware package.
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RC810 850 Operating Manual:opman_eng_rc800_022006_eng.qxd 05/06/2008 9:30 AM Page 6
Installing the USB driver (Continued)
Installing the USB driver
2. In the Start Installation window, click the Next button to begin installation
In the DocuPen Install window please click on the button USB Driver
3. In the Set Up window, select Install and click the Next button to begin installation
1. In the Welcome window, click the Next button
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Installing the USB driver (Continued)
Installing the USB driver (Continued)
4. In some Windows OS you might see the window below. Please click on the
Continue Anyway button
Windows should self install the USB driver from the Installation CD. Please follow the
on-screen instructions of the Found New Hardware Wizard
5. Click Finish button to complete the installation process.
In the initial Found
New Hardware Wizard window select No, not this time and click the Next button
Connect the DocuPen to your computer and press the Power ON/Rez button to turn it
on. You might briefly see a pop-up message from the Windows Found New Hardware
Wizard.
In the following
Found New
Hardware Wizard window select Install the software automatically and click the
Next button. The USB driver installation will is finalized.
If you need further assistance don’t hesitate to contact our Customer care:
TOLL FREE 1-877-DOCUPEN or 1888 507 3926
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Installing the USB driver (continued)
Installing the USB driver (continued)
2. In the next window Select Search removable media and click Next. Please
make sure the Installation CD is in your CD ROM drive
4. Complete the USB installation by clicking on the Finish button
3.Wait a few seconds while driver is being installed
Note: Depending on your Operation System a Restart might be required.
We recommend that you restart your computer after installation is completed
Note: The DocuPen is completely independent from the computer i.e. it should not
(We recommend that it is not) connected to the USB cable while scanning
You need to connect to download, calibrate or simply to charge the battery
Make sure the USB port utilized for installation is the same used when
working with the DocuPen
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RC810 850 Operating Manual:opman_eng_rc800_022006_eng.qxd 05/06/2008 9:30 AM Page 9
Installing the PaperPort Software
Installing the PaperPort Software (continued)
1. From the DocuPen Install window select PaperPort and simply follow the on-
screen instructions.
2. In the welcome window select your
language and click this button.
3. In the next window please Click on the
Start Installation button
8. In the next window, click Install
9. In the next window, you will see the
Installation progress
4. In the next window, click Next
5. In the next window, accept the License
agreement and click Next.
11. Installation complete, click Finish
10. Registration window - optional
Congratulations! The Driver and Software installation is now complete!
Now you are ready to use your DocuPen!
Note: Depending on your Operation System a Restart might be required
6. In the next window, fill in your
7. In the next window, select Complete
information, click Next
Set up, click Next
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DocuPen Operation Manual 12
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RC810 850 Operating Manual:opman_eng_rc800_022006_eng.qxd 05/06/2008 9:30 AM Page 10
Download the scanned Images to PaperPort
Download the scanned Images to PaperPort
As mentioned above you can use the DocuPen with any TWAIN compatible software
package. As, however, we provide one of the best Document Management Software
packages, i.e. Nuance’s PaperPort we will explain how you download the images from
the DocuPen to your computer using the PaperPort software. You can read the detailed
instructions of how to use PaperPort in the Getting started guide which you can find in
the Paperport folder under Program files on your computer.
After you have selected PenTwain, you can
click on the Scan button within the Scan pane
You can also use the stand-alone DocuPen Application which will allow to view the
thumbnails and save the images without using the PaperPort software. Simply double-
click on the thumbnails in the DocuPen Scanner Control window and it will open up
with your default graphics software on your desktop.
of PaperPort.
Note: Make sure that your DocuPen is CONNECTED to your PC
1. Start the PaperPort Software
2. On you very first start you will see the How to Guide prompt window. Feel free to
explore the detailed How to instructions within this guide.
This will open the DocuPen Scanner Control
window. The window indicates Off-line. This
message changes to On-line only during
download. Click on the download button and
a dialog window will appear prompting you to
turn the DocuPen ON.
In the dialog Click OK and press the Power On
button on your DocuPen
3. In the Command bar within PaperPort click on the Select or Get Photo button. The
Scan pane will open on the left side of the PaperPort window.
The ”Transferring...” dialog will pop-up, display-
ing the status of the download process
Simultaneously the Available scan-
ners prompt window will open. Select
PenTwain and click Ok.
When the download is complete you will see
thumbnails of the images in the Docupen
Scanner Control window. You can select the
images you want to download by clicking on
them or you can select all images by clicking
on the Select All button
You may have more than one scan-
ner, so PenTwain must be selected
when using the DocuPen.
By clicking on the Transfer button you will transfer the selected thumbnails to the
PaperPort desktop area
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RC810 850 Operating Manual:opman_eng_rc800_022006_eng.qxd 05/06/2008 9:30 AM Page 11
Download the scanned Images to PaperPort (cont.)
Installing the Abbyy FineReader Sprint Software
You can download the images in PaperPort’s default file format - “max”, which allows
the most editing options. By selecting the Settings.. link, however, you can select other
file formats as well e.g. jpg, tiff, bmp, etc.
Note: The Abbyy Sprint Software is available exclusively with the DocuPen
RC850.
Please insert the Abbyy Sprint CD into your computer CD drive. The CD
should automatically start and a window with the Abbyy software for PC and
MAC will open. Double click to open the Abbyy PC folder and double click the
SetUP.exe to install. Please follow the onscreen instructions to complete
installation.
Note: The Abbyy Sprint Software is compatible with all Mac OS up to 10.3.9
- non Intel based
Convert scanned images to text using Abbyy Sprint
Note: Make sure you connect the DocuPen with your PC and start the
In the PaperPort desktop area you can select an image and it can be run under all the
applications that the PaperPort software has detected such as Word, or Excel, etc. All
relevant windows applications are automatically listed at the bottom status bar of the
PaperPort window. At this moment you can run the OCR function by simply selecting
the image and clicking on the Word icon (in the bottom Status Bar)
Abbyy FineReader
In the File menu choose Select Scanner...
In the dialog that appears select PenTWAIN
Note: Step 1 & 2 only apply the first time you use the DocuPen
To start the download & recognition after scanning, click on the
Scan&Read button within the Abbyy window
In the DocuPen Scanner Control window that appears, click on the
download button to transfer your scans from the DocuPen's memory
bank to your PC
For further details on using Paperport Software please look at the get-
ting started guide which may be found in the Paperport folder under
Program Files in your computer.
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RC810 850 Operating Manual:opman_eng_rc800_022006_eng.qxd 05/06/2008 9:30 AM Page 12
Erasing the DocuPen Memory
After you have saved the desired image files on your hard disk, it is recommended that
you empty the DocuPen's memory bank. By doing so, you ensure maximum storage
capacity and optimum download speed.
Convert scanned images to text using Abbyy Sprint
(Continued)
A prompt window will ask you to press the
DocuPen scanner power button.
Note: Make sure that your DocuPen is CONNECTED to your PC
Press the DocuPen power button and click the
OK button in the prompt window
1. While in PaperPort (or Abbyy) simply click on the Scan button
After the download is complete, thumbnail
images of your scanned pages will dis
play in the DocuPen Scanner Control window.
2. The DocuPen Scanner Control Window
will open
3. In the DocuPen Scanner Control
Window select the Recycle Bin button
To download the image into Abbyy FineReader, simply select the image thumbnail in
the DocuPen Scanner Control window and click the Transfer button
Abbyy will convert the image into editable text. The Image window will display the
scanned page as an image and the Text window will display the editable text
A dialog window will prompt you that
you are about to erasing DocuPen’s
memory bank. Click on the Yes button.
A pop-up dialog prompts you to turn
your DocuPen ON. Press the Power
ON button on the DocuPen and click
on the OK button in the dialog win-
dow.
The DocuPen memory bank will be
erased.
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RC810 850 Operating Manual:opman_eng_rc800_022006_eng.qxd 05/06/2008 9:30 AM Page 13
LED
Explanation
Scan Settings
Scan speed indicator - if this LED blinks during scan operation, then
slow down.
Speed
Color Mode
Power On/Resolution
This LED indicates that the scan will be performed in Monochrome or
Grayscale mode.
Mono
Color
This LED indicates that the scan will be performed in Docucolor
(Standard) mode [12bit color]
Standard
Color
Battery
Memory
This LED indicates that the scan will be performed in Hi Quality
Photocolor mode [24bit color]
Photo
Color
High Resolution
Standard Resolution
Photocolor Mode
This LED indicates that the scan will be performed in standard reso-
lution [100,200 dpi]
Standard
Rez
Docucolor Mode
Mono Mode
Scan Speed
This LED indicates that the scan will be performed in high resolution.
[200,400 dpi]
High
Rez
This LED shows the available memory capacity. When it flashes in
Green 75-100%, Yellow/Orange 26-50%, Red <25% Free
This LED shows the available battery capacity on the pen When it
flashes in Green 75-100%, Yellow/Orange 26-50%, Red <25% Free
The DocuPen RC800 has two control buttons and eight LEDs indicating the selected
scan settings.
Memory
Battery
By pushing the Power ON/OFF Resolution (Rez) button you can:
1.Turn scanner ON. The corresponding LEDs will light on, indicating the current scan
settings
LED Indicators
The 8 LED indicators at the top of the DocuPen from left to right indicate the following:
2. Change between High Resolution and Standard Resolution setting
3. Turn scanner OFF - The DocuPen is designed to turn itself OFF automatically. You
can also turn it OFF manually by pushing and holding the button for 5 seconds
LED Combination Scan Mode Explained
Monocolor Standard-rez Mode - Takes the least
amount of memory. Best suited for black & white docu-
ments, graphics or handwriting.
By pushing the Color Mode button you can switch between Mono, Docucolor
(Standard Color) and Photocolor setting
Monocolor Hi-rez Mode - Best suited for fine print
documents, lower quality faxes or when the result
needs to be printed out.
Docucolor Standard-rez Mode - Best suited for web-
view of color images (magazines, newspapers)
You have to start the scanning operation within a few seconds after turning the
DocuPen ON. If there is no manipulation, i.e. no movement or no setting-up of the
Scan mode, the scanner will turn itself OFF. You will need to turn it ON again.
Following on the next page you can see a detailed explanation of the different Scan
modes and the corresponding LED configurations.
Docucolor Hi-rez Mode - Same as above but image is
in higher resolution and best suited for print.
Photocolor Standard-rez Mode - Best suited for web-
Note: For optimal scan quality and memory usage we recommend
scanning in Monomode in 200 dpi or 400 dpi and in Docu- and Photo-
color Modes in 100 or 200 dpi.
viewing and printing of high quality images
Photocolor Hi-rez Mode - Best suited for printing of
high quality images.(NOTE: The images scanned in
this mode are very large in size!)
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RC810 850 Operating Manual:opman_eng_rc800_022006_eng.qxd 05/06/2008 9:30 AM Page 14
DocuPen Scan modes - Profile Configurator
Scan mode - Profile Configurator (continued)
Mono Mode
Standard Color
Document Mode
Hi-Color
Photo Mode
You can setup the exact values of the color and resolution modes, using the interactive
Profile Configurator dialog box. The Profile Configurator dialog is part of the
DocuPen Scanner Control window and can be started by selecting the Open Profile
Dialog.. from the pull-down menu in the DocuPen Scanner Control window.
Color Depth
Mono [b/w 1Bpp] Docu Color [12bit]
Grayscale [4Bpp]
Grayscale [8Bpp]
Photo Color [24bit]
Standard
100 or 200 dpi
100 or 200 dpi
200 or 400 dpi
100 or 200 dpi
200 or 400 dpi
Resolution
Hi Resolution
200 or 400 dpi
You can select the desired values from the corresponding pull-down menus in the
Profile Configurator dialog. When desired selection is completed, you can press the
Set button. You will be prompted to turn the DocuPen ON and then the values will be
transferred to the DocuPen.
Note: Your DocuPen must be CONNECTED to your PC
You can also check the current values in your DocuPen by selecting the Get button.
You will be then prompted to turn the DocuPen on and then the value will be displayed
in the corresponding cell.
By clicking the Default button the values will be automatically set to:
In the Profile Configurator dialog you can choose from: (See table on following page)
Mono Mode
Standard Color
Document Mode
Hi-Color
Photo Mode
Color Depth
Mono [b/w]
Docu Color [12bit] Photo Color [24bit]
Standard
200 dpi
400 dpi
100 dpi
200 dpi
100 dpi
200 dpi
Resolution
Hi Resolution
Note: You must click on the Set button after every manipulation of the
data. Only then will the data be transferred and saved into the DocuPen!
When desired color and resolution values are set and uploaded to DocuPen you can
close the Profile Configurator dialog. Click the Close button within the Profile
Configurator dialog box and resume your scanning operation.
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RC810 850 Operating Manual:opman_eng_rc800_022006_eng.qxd 05/06/2008 9:30 AM Page 15
DocuPen Color Calibration procedure (continued)
DocuPen Color Calibration procedure
Note: In order to perform Color Calibration you need to print out the Color
Calibration sheet. You can download the file from the installation CD or from the link:
paper in landscape mode.
5. In the Calibration Setup dialog win-
dow - Select Calibrate Color and con-
firm by clicking the OK button
Before starting the calibration procedure please make sure that you have downloaded
our latest DocuPen PenTwain drivers. You can download the drivers from the installa-
Note: Your DocuPen must be CONNECTED to your PC before starting the
Calibration procedure
6. You will be prompted to turn the DocuPen
ON. Press the Power On button on your
DocuPen and Click OK in the PenTwain Dialog
window
The DocuPen is factory calibrated and there should be no need to re-calibrate. We
advise you to recalibrate only if you experience poor scan quality, e.g. scanned image
appear in white or black.
1. Connect the DocuPen to your computer using the USB cable.
7. After the memory has been formatted the Calibration scanning dialog window will
appear. Please disconnect the DocuPen from the USB cable and position it on top of
the Color Calibration sheet. Please scan the sheet in photo mode and high resolution.
2. Start the Paperport software.
8. The DocuPen will now save the Calibration
image into memory. After the image is saved,
please re-attach the DocuPen to the USB
cable. Now press the Power ON button on
the DocuPen and click the OK button within
the Calibration scanning dialog window
3. Press and hold the left Shift and Ctrl
keys on your keyboard and then click
the Scan button within the Paperport
window.
The DocuPen Scanner Control window
will appear with the Calibration function
enabled.
9. The Calibration result dialog
window will appear. You should
see the calibration values to the
left and a Green OK sign to the
right
4. In the DocuPen Scanner Control
Window, click on Options and select the
Calibration function. If you don't see the
Calibration function please repeat step 3.
10. Finally, click Upload Values to pen button in the Calibration result dialog window to
send the calibration result to the DocuPen. You will be prompted to turn the
DocuPen ON. Press the Power ON button on the DocuPen and click OK in the dialog
window - this will store the new values.
3. In the Calibration Setup window that
appears please Calibrate Color and click OK.
You have successfully recalibrated your DocuPen!
4. You will be prompted to turn the DocuPen ON. Press the Power On button on your
DocuPen and Click OK in the Dialog window.
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RC810 850 Operating Manual:opman_eng_rc800_022006_eng.qxd 05/06/2008 9:30 AM Page 16
DocuPen Roller Calibration Procedure
DocuPen Roller Calibration Procedure (continued)
Note: In order to perform Color Calibration you need to print out the Color
Calibration sheet. You can download the file from the installation CD or from the link:
paper in landscape mode.
6. You will be prompted to turn the
DocuPen ON. Press the Power On
button on your DocuPen and Click
OK in the PenTwain Dialog window
The DocuPen is factory calibrated and there should be no need to re-calibrate. We
advise you to recalibrate only if you experience poor scan quality, e.g. if your scanned
image looks disproportionally stretched (or shrunk) then you need to calibrate the
rollers.
7. After the memory has been format-
ted the Calibration scanning dialog
window will appear. Please disconnect
the DocuPen from the USB cable and
position it on top of the Roller
As a rule, color calibration must be performed before roller calibration
Note: Before starting the calibration procedure please make sure that you have
downloaded our latest DocuPen PenTwain drivers. You can download the drivers
Calibration sheet.
1. Connect the DocuPen to
your computer using the USB
cable.
2. Start the Paperport soft-
ware.
Please scan the sheet in B&W mode and high resolution.
8. The DocuPen will now save the Calibration image into memory. After the image is
saved, please attach the DocuPen to the USB cable. Now press the Power ON but
ton on the DocuPen and click the OK button within the Calibration scanning dialog
window.
9. The Calibration result dialog window will appear. You should see the roller calibra
tion values to the left. If the accuracy is within 96-104%, you have successfully
calibrated the rollers!
10. Finally,
click Upload
Values to pen
button in the
Calibration
3. Press and hold the left Shift
and Ctrl keys on your keyboard
and then click the Scan button
within the Paperport window.
The DocuPen Scanner Control
window will appear with the
Calibration function enabled.
result dialog
window to
send the cali-
bration result
to the
DocuPen.
You will be
prompted to
turn the
4. In the DocuPen Scanner
Control Window, click on Options
and select the Calibration func-
tion. If you don't see the
Calibration function please redo
step 3.
DocuPen ON.
Press the Power ON button on the DocuPen and click OK in the dialog window - this
will store the new values.
You have successfully recalibrated your DocuPen!
5. In the Calibration Setup dialog window - Select Calibrate Roller and confirm by click-
ing the OK button
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RC810 850 Operating Manual:opman_eng_rc800_022006_eng.qxd 05/06/2008 9:30 AM Page 17
On-board memory and External memory card
Points to Remember Before You Scan
DocuPen RC800 is equipped with 8MB on-board Flash-memory and a slot for external
MicroSD memory card which gives you almost unlimited capacity.
What you scan is what you get. The DocuPen is sensitive to changes in direction and
scan speed and records every movement you make. The more uniform your scan swipe,
the better your scanned image results. This may take a little practice at first. Scanning
too quickly or abruptly changing acceleration causes the RED X LED to flash, reminding
you to reduce your scanning speed. To obtain the best scan results, note the following:
The MicroSD memory card slot is located on the right-hand side of the DocuPen under
the removable cover.
Hold document
Keep DocuPen flat
Do Not tilt
To remove the cover you have to place your index finger on the right side of the cover
(just above the USB port) and gently lift up.
Closed cover
The cover detaches and you see the MicroSD
memory slot covered by the cradle.
D O C U P E N
Open Cover/ External memory slot
The document you scan must be well supported on a smooth flat surface. It is recom-
mended that you hold the top of the document with one hand while you scan with the
other. Place the DocuPen just above the area you want to scan, with the LEDs on the
left side of the document to be scanned.
You will see the compartment for the memory
card.
Detach the USB
cable while scan-
ning. It could hin-
der your gliding
motion by pulling
on one side of the
DocuPen.
Place the MicroSD card in the slot, sliding it to
the right. Close the DocuPen cover.
Remove staples or clips as they will impede the glid-
ing movement and the resulted scan will be distorted.
Note: Newly inserted external memory must be formatted before
it is recognized by the Docupen
Apply even pressure, in the center of the scanner to
allow the rollers to rotate smoothly.
The formatting of the memory is accomplished by choosing the recycle symbol in the
Docupen scanner control window to erase the DocuPen memory which also formats
this new memory. (See Erasing the DocuPen Memory in this manual for more details)
Press the Power ON button, select the desired color and resolution settings and slowly
glide the DocuPen down across the area you want to scan. The unit begins scanning as
soon as you start moving the pen. When you stop moving, the scan light (at the bottom
of the pen) shuts off and the DocuPen saves the data. You must wait momentarily till the
data is stored in memory. The DocuPen will then automatically shut off.
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WARRANTY
Appendix
A. DocuPen RC 800 Specifications
If you find physical defects in the materials or the workmanship used in making the
product described in this document, Planon will repair, or at its option, replace, the
product at no charge to you, provided you return it (postage prepaid, with proof of your
purchase from the original reseller) during the 3-month period after the date of your
original purchase of the product. Upon registration of the product with Planon at
a total of 12 months.
Size - 8.9”X0.5”x0.5” (227X13x13 mm)
Weight - 2 oz, 57 grams
Resolution - 100-400 dpi
Scan mode - B/W[1bit], Grayscale [4bit/8bit], Standard color [12 bit], Hi color [24 bit]
Scan width - 8" (205mm)
1. Term - The Standard Warranty is effective for 12 months from the original date of
purchase.
Scan Speed - 4-10 seconds Letter-size page (depending on resolution and color mode)
2. Service Agreement - Customer must call Planon Customer support for a Return
Merchandise Authorization (RMA) number. Upon prepaid return of any malfunctioning
unit, Planon will repair or replace, at its option, such unit and return it, postpaid, to the
owner.
Memory - 8 MB flash; or external MicroSD (sold separately). MicroSD memory card
slot - 128 MB, 256 MB, 512MB. The number of pages varies depending on
text, graphics, and scanning resolution
Battery - Lithium Ion Rechargeable
3. Equipment Changes - Service coverage applies only to unmodified equipment or
products modified by authorized personnel.
Battery Charge - Full Battery Charge 50 min
4. Exclusions - 12 month warranty covers printer and accessories only. Separate war-
ranties cover the battery and Planon Paper (90 days from original purchase).
Warranty service does not include damaged, modified, or misused equipment. Such
equipment is subject to standard repair charges.
Software interface - PenTwain driver & DocuPen application, OCR Software
Scanning method - Contact image sensor
Included Accessories - USB Cable, Leather Case, CD - Installation and Manuals,
Quickstart Guides
5. Identification - Planon shall be allowed to place identification marks on equipment
covered under this agreement.
SOFTWARE SUPPORT
6. Planon Responsibility Limits - Planon shall not be liable for incidental, special, direct,
indirect, or consequential damages. Its total liability is limited to actual damages up to
the cost of the product.
Windows 2000/ME/XP/Vista TWAIN driver interface
Windows Imaging or other scan software such as PaperPort OCR
CD-ROM installation disk
7. Ownership - The customer represents that they are the owner of the equipment or
they have authority from the owner to order warranty service.
8. Controlling Laws - This agreement will be governed by the laws of the Province of
Ontario, Canada.
9. Force Majeure - Planon is not responsible for any failure to render service due to
strikes, fire, flood, other acts of God, or causes beyond its control.
10. Assignment - Planon may assign this agreement and it's rights to any parent, sub-
sidiary, or affiliate.
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B. Proper Handling and Safe Use
Avoid bending or dropping the DocuPen unit.
Do not scan over sharp objects such as staples, or paper clips
Do not store the unit in high, or very low temperatures, or humid or dusty
places.
Do not place or drag the scanner lens down on a hard abrasive surface.
If you drop the unit in water or get water inside it, contact your Planon
Systems Solutions Inc. representative.
To help keep the scanning area clean, store the unit in the leather pouch when
not in use.
After storing for extended periods of time it is recommended to plug the unit in
to a USB source to recharge the battery for optimum performance.
If the unit becomes dirty, it can be wiped with a soft damp cloth or alcohol
swab.
If unit is left in extreme cold or hot conditions, allow to adjust to normal room
temperatures before proceeding to scan.
Avoid any abrasive or harsh chemicals.
Do not leave this device within the reach of children.
C. Technical Support
Planon Systems Solutions Inc.
1-877-DOCUPEN (1-877-362-8736)
For international customer support: 1 888 507 3926
DocuPen Operation Manual 32
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