Planar Computer Monitor PT1500MX User Manual

PT1500MX / PT1550MX /  
PT1501MX / PT1505MU /  
PT1555MU  
Touch Screen LCD Monitors  
USER’S GUIDE  
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1
Table of Contents  
Usage Notice ...........................................................................3  
Precautions........................................................................................3  
Introduction .............................................................................4  
About PT1500MX / PT1550MX / PT1501MX / PT1505MU / PT1555MU  
..........................................................................................................4  
Touch Screen for PT1500MX / PT1550MX.........................................5  
Touch Screen for PT1501MX .............................................................5  
Touch Screen for PT1505MU / PT1555MU ........................................5  
Package Overview.............................................................................7  
Installation ...............................................................................8  
Product Overview...............................................................................8  
Kensington Security Slot....................................................................9  
VESA Mount your monitor................................................................10  
Start Your Installation .......................................................................12  
User Controls ........................................................................15  
Front Panel Controls........................................................................15  
How to Use the OSD Menus ............................................................16  
On-Screen Display Menus ............................................................17  
Appendix................................................................................18  
Troubleshooting ...............................................................................18  
Warning Signal.................................................................................19  
No Signal......................................................................................19  
Going to sleep...............................................................................19  
Out of Range ................................................................................19  
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2
Product Dimensions.........................................................................20  
Compatibility Modes.........................................................................21  
Touch Screen Driver Installation.......................................................22  
Product Registration and Technical Support.....................................27  
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3
Usage Notice  
Warning- To prevent the risk of fire or shock hazards, do not  
expose this product to rain or moisture.  
Warning- Please do not open or disassemble the product as  
this may cause electric shock.  
Precautions  
Follow all warnings, precautions and maintenance as recommended  
in this user’s manual to maximize the life of your unit.  
Do:  
Turn off the product before cleaning.  
Touch screen surface may be cleaned using a soft clean cloth  
moistened with mild window glass commercial cleaners or 50/50  
mixture of water and isopropyl alcohol.  
Use a soft cloth moistened with mild detergent to clean the display  
housing.  
Use only high quality and safety approved AC/DC adapter.  
Disconnect the power plug from AC outlet if the product is not going  
to be used for an extended period of time.  
Don’t:  
Do not touch the LCD Display screen surface with sharp or hard  
objects.  
-
Do not use abrasive cleaners, waxes or solvents for your cleaning.  
Do not operate the product under the following conditions:  
Extremely hot, cold or humid environment.  
-
Areas susceptible to excessive dust and dirt.  
Near any appliance generating a strong magnetic field.  
In direct sunlight.  
-
-
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4
Introduction  
About PT1500MX / PT1550MX / PT1501MX /  
PT1505MU / PT1555MU  
The PT1500MX / PT1550MX / PT1501MX / PT1505MU / PT1555MU is  
a 15” flat panel screen with an active matrix, thin-film transistor (TFT)  
liquid crystal display (LCD).  
Features include:  
Direct Analog signal input  
Active matrix TFT LCD technology  
1024x768 XGA resolution  
15” viewable display area  
31.5 ~ 60.2 kHz horizontal scan  
56.3 ~ 75 Hz high refresh rate  
0.297mm x 0.297mm pixel pitch  
Auto adjustment function  
Multilingual OSD user controls  
VESA DPMS power saving  
Kensington security slot  
75 mm VESA mount  
Removable base for flexible mounting solutions.  
PT1500MX / PT1550MX - 5-wire resistive touch screen with dual RS-232  
Serial/USB controllers  
PT1501MX – Capacitive touch screen with dual RS-232 Serial/USB  
controllers  
PT1505MU / PT1555MU - SAW touch screen with USB controller  
Built-in speakers-1W X 2  
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5
Touch Screen for PT1500MX / PT1550MX  
5-wire resistive touch screen for finger and stylus input  
Surface: Anti-glare treatment  
Interface: Dual RS-232 Serial/USB controller  
Durability: 35 million touches at a single point  
Hardness of surface: 3H Typical  
Operating force: 40g~200g when using a silicon rubber tipped pen with a 1  
mm diameter minimum and a hardness of 60 degree.  
Transmittance: 82% 5%  
Driver: Windows® VISTA, XP, 2000, ME, 98, CE, XP Embedded, Linux,  
Apple® Mac OS  
Touch Screen for PT1501MX  
Capacitive touch screen for finger input  
Surface: Anti-glare treatment  
Interface: Dual RS-232 Serial/USB controller  
Durability: 200 million touches at a single point  
Hardness of surface: 6H Typical  
Operating force: + 15g  
Transmittance: 85% 5%  
Driver: Windows® VISTA, XP, 2000, ME, 98, CE, XP Embedded, Linux,  
Apple® Mac OS  
Touch Screen for PT1505MU / PT1555MU  
Surface Acoustic Wave (SAW) touch screen for finger and stylus input  
Surface: Anti-glare treatment  
Interface: USB controller  
Durability: 30 million touches at a single point  
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6
Hardness of surface: Mohs’ Hardness rating of 7  
Operating force: 80g (min.) when using a soft-tipped stylus with an 8mm  
diameter minimum.  
Operating force: Less than 100 gram  
Transmittance: 92% 5%  
Driver: Windows® VISTA, XP, 2000, 98  
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7
Package Overview  
LCD Display  
Power Cord  
VGA Signal Cable  
USB Cable (A to A)  
(PT1550MX/PT1555MU)  
Audio-in Cable  
RS-232 Cable  
(PT1500MX/PT1501MX/  
PT1550MX)  
USB Cable (A to B)  
Touch Screen Driver  
Installation CD-ROM  
User’s Guide  
Landing Strip  
DC Power Supply  
(sold separately)  
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8
Installation  
Product Overview  
Front View  
PT1500MX / PT1550MX / PT1501MX Bottom View (Without Stand)  
PT1505MU / PT1555MU Bottom View (Without Stand)  
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9
Kensington Security Slot  
The monitor can be secured to your desk or any other fixed object with  
Kensington lock security products. The Kensington lock is not included.  
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10  
VESA Mount your monitor  
This monitor conforms to the VESA Flat Panel Mounting Physical Mounting  
Interface Standard which defines a physical mounting interface for flat panel  
monitors, and corresponding standards for flat panel monitor mounting devices,  
such as wall and table arms. The VESA mounting interface is located on the  
back of your monitor.  
To mount the monitor on a swing arm or other mounting fixture, follow the  
instructions included with the mounting fixture to be used.  
Warning!  
Please select the proper screws!  
The distance between the back cover surface and the bottom of the screw hole  
is 8mm Please use M4 screw diameter with a maximum length of 8 mm.  
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11  
Remove the Deskstand  
1. Remove stand  
back cover.  
2. Remove hinge  
cover  
3. Remove 4 screws  
and then remove  
hinge.  
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12  
Start Your Installation  
Remove the Back Cover  
Please follow these instructions to remove the cover on the back  
panel of the LCD so that you can hookup the cables to associated  
connector.  
Figure A.  
1. To remove the back cover, follow the arrows in Figure A and pull out with  
your fingers and the cover should be removed from the stand. Refer to the  
Remove the Deskstand section on page 10 for a picture.  
2. Follow the instructions on page 14 ( Figure 11.1 ) to connect the cables to  
the appropriate connectors.  
3. Attach the cover back to the LCD stand by pressing firmly until the tabs  
snap into place. You may also keep the cables in order by using the cable  
organizer.  
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13  
Connecting the Display (Figure 11.1)  
To setup this display, please refer to the following figure and procedures.  
1. Be sure all equipment is turned off.  
2. Connect the AC power cord to the power connector on the monitor and  
the other end into an electrical outlet (11.1).  
3. Connect the D-SUB cable from the display’s VGA input connector to the  
D-SUB connector of your host computer and tighten the screws (11.1).  
4. Connect the Audio-In cable from the audio input port of your display to the  
Audio-out port of your computer (11.1).  
5. Connect the RS-232 or USB cable from the RS-232 or USB port of your  
display to the RS-232 port (11.1) or USB port (11.1) of your computer.  
6. Configure the touch screen. Refer to the “Touch Screen Driver  
Installation section on page 22.  
7. Once the touch screen is configured, the monitor is ready for use.  
Instructions to attach the magnetic stripe reader to the PC  
(PT1550MX model)  
1. Attach the USB Type A to A cable to the magnetic stripe reader.  
2. Route the cable through the cable management opening in the desk stand  
with the other monitor cables.  
3. Plug the cable into the PC.  
4. No driver is necessary.  
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14  
To ensure the LCD display works well with your computer, please  
configure the display mode of your graphics card to make it less than or  
equal to  
1024 x768 resolution and make sure the timing of the display mode is  
compatible with the LCD display.  
We have listed the compatible “Video Modes” of your LCD  
display in the appendix for your reference.  
Figure 11.1  
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15  
User Controls  
Front Panel Controls  
/
No  
Icon  
Menu  
No  
/
Icon  
Control  
Function  
Menu button  
Display the OSD menus  
MENU  
1. Increases the brightness of the display  
image.  
2. Increases value of the adjustment items  
Brightness  
Plus/Plus  
1.Decreases the brightness of the display  
image.  
2. Decreases value of the adjustment items.  
Brightness  
Minus/Minus  
Select – To select the adjustment items from  
OSD menus.  
Select  
Auto  
Auto – To activate the “Auto Adjustment”  
function to obtain an optimum image.  
Power Switch  
Switches on/off the power of the LCD display.  
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16  
How to Use the OSD Menus  
1. Press the "MENU" button to pop up the “on-screen menu” and to select  
among the four Main Menus.  
2. Choose the adjustment items by pressing the “Select/Auto” button.  
3. Adjust the value of the adjustment items by pressing the “”or ““ button.  
1. The OSD menu will automatically close, if you have left it idle for a pre-set  
time.  
2. To disable the OSD menu buttons, please follow the instructions below:  
(Please note: the monitor has to be ON with a valid signal preset)  
a. Press and hold the “Power“ and “Menu” key simultaneously for 4  
seconds.  
b. The wording “OSD Locked” will appear for 4 seconds on the monitor.  
This indicates that all the buttons, with the exception of the power  
button, are now disabled.  
3. To enable the OSD menu buttons, please follow the instructions below.  
(Please note: the monitor has to be ON with a valid signal present.)  
a. Press and hold the “Power“ and “Menu” key simultaneously for 4  
seconds.  
b. The wording “OSD Unlocked” will appear for 4 seconds on the  
monitor. This indicates that all the buttons are now enabled.  
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17  
On-Screen Display Menus  
Main OSD Menu:  
ITEM  
SUB MENU  
CONTENT  
Contrast  
0-100  
Adjusts the maximum luminance level of the monitor  
Brightness  
Auto Adjust  
0-100  
Adjusts the backlight of the monitor  
Automatically adjusts the system clock  
NO/YES  
The screen is moved horizontally right and left (1 pixel  
pitch increment)  
Left/Right  
Down/Up  
0-100  
0-100  
0-100  
The screen is moved vertically up and down (1 line  
increment)  
The ratio of dividing frequency of the dot clock is  
adjusted.  
Horizontal size  
Fine tune  
0-100  
0-100  
0-100  
0-100  
The phase of the dot clock is adjusted.  
OSD Left/Right  
OSD Up/Down  
OSD Time out  
Adjusts the OSD menu screen position left or right.  
Adjusts the OSD menu screen position up or down  
Adjusts the amount of the OSD menu is displayed  
Select the language used for the OSD menu from  
among English, French, Japanese, Deutsch, Spanish,  
Italian, Traditional Chinese, and Simplified Chinese  
OSD Language  
Volume  
Mute  
0-100  
Controls the sound volume  
.
No/Yes  
Disables the sound immediately  
.
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18  
Appendix  
Troubleshooting  
If you are experiencing trouble with the LCD display, refer to the following. If  
the problem persists, please contact your local dealer or our service center.  
Problem: No image appears on screen.  
Check that all the I/O and power connectors are correctly and well  
connected as described in the “Installation” section.  
Make sure the pins of the connectors are not crooked or broken.  
Problem: Partial Image or incorrectly displayed image.  
Check to see if the resolution of your computer is higher than that of the  
LCD display.  
Reconfigure the resolution of your computer to make it less than or equal to  
1024 x 768.  
Problem: Image has vertical flickering line bars.  
Use "Clock" to make an adjustment.  
Check and reconfigure the display mode of the vertical refresh rate of your  
graphic card to make it compatible with the LCD display.  
Problem: Image is unstable and flickering  
Use "Phase" to make an adjustment.  
Problem: Image is scrolling  
Check and make sure the VGA signal cable (or adapter) is securely  
connected.  
Check and reconfigure the display mode of the vertical refresh rate of your  
graphics card to make it compatible with the LCD Display.  
Problem: Vague image (characters and graphics)  
Use "Clock" to make an adjustment. If this problem still exists, use “Phase”  
to make an adjustment.  
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19  
Warning Signal  
If you see warning messages on your LCD screen, this means that the  
LCD display cannot receive a clean signal from the computer graphics  
card.  
There may be three sources for this problem. Please check the cable  
connections or contact Planar for more information.  
No Signal  
This message means that the LCD Display has been powered on but it  
cannot receive any signal from the computer graphics card. Check all the  
power switches, power cables, and VGA signal cable.  
Going to sleep  
The LCD is under the power saving mode, in addition, the LCD will go into  
this sleep mode when experiencing a sudden signal disconnecting  
problem.  
Out of Range  
This message means that the signal of the computer graphic card is not  
compatible with the LCD display. When the signal is not included in the  
“Video Modes” list we have listed in the Appendices of this manual, the LCD  
display will display this message.  
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20  
Product Dimensions  
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21  
Compatibility Modes  
H-Frequency  
(KHz)  
V-Frequency  
(Hz)  
Mode  
Resolution  
VGA  
720x350  
720x400  
640x480  
640x480  
640X480  
800x600  
800x600  
800x600  
800x600  
1024x768  
1024x768  
1024x768  
1024x768  
31.47  
31.47  
31.47  
37.86  
37.5  
70  
70  
60  
72  
75  
56  
60  
75  
72  
60  
65  
70  
75  
VGA  
VGA  
VESA  
VESA  
VESA  
35.16  
37.88  
46.88  
48.08  
48.36  
52.45  
56.48  
60.02  
VESA  
VESA  
VESA  
VESA  
SUN  
VESA  
VESA  
Apple Mac II (PT1500MX  
/PT1550MX/PT1501MX only)  
Apple Mac (PT1500MX  
/PT1550MX/PT1501MX only)  
640x480  
832x624  
67  
75  
35.0  
49.7  
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22  
Touch Screen Driver Installation  
Driver Installation Process:  
1. Before you start to install the touch driver, please be sure the USB or the  
RS-232 Serial cable is connected from the PC or the LCD display.  
2. Uninstall any touch screen driver that may be on your system.  
3. Click on the driver link found on the CD-ROM.  
4. Follow instructions as found below.  
5. After installation is complete, click “Finish” and restart your computer to  
complete installation.  
PT1500MX / PT1550MX / PT1501MX Install Instructions  
The PT1500MX / PT1550MX / PT1501MX is available with both RS232 and  
USB connections. The touch driver is located on the enclosed CD-ROM for  
these operating systems: Windows® VISTA 64/32 bits, XP, 2000, ME, 98, XP  
Embedded, Linux, WinCE.NET.  
Please Note: The PT1501MX with Capacitive Touch Screen is Microsoft®  
Windows® HID (Human Interface Device) compatible if you use the USB  
touch screen interface. No additional software driver is required for general  
operation of the touch screen. A calibration tool can be installed for improved  
touch position accuracy. See “Optional Capacitive Calibration Tool Install”  
section for more information.  
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23  
PT1501MX Optional Capacitive Calibration Tool Install:  
If you would like to use the Optional Capacitive Calibration Tool, follow the  
instructions below:  
1. Open the CD-Rom.  
2. Select the Monitor Size and then Model Number.  
3. Click on the “Load Utility” button that appears to the right of the Model  
Number.  
4. The HID calibration tool will automatically open. From here the user  
can choose to do the following:  
a. 4 Points Calibration  
b. 9 Points Linearization  
c. 25 Points Linearization  
d. Clear  
e. Draw Test  
f. Advanced. In the Advanced settings area the user may do the  
following:  
i. Adjust the Double Click Area  
ii. Enable auto right click and adjust the auto right click  
time  
iii. Choose to be either in the HID Mouse Mode or HID  
Digitizer Mode (Windows® Vista only)  
iv. Simply click the “Apply” button once the settings are  
finalized.  
If you are using a PC running Windows® XP, 2000, ME, 98, or Linux operating  
systems, follow the instructions below.  
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24  
Using the RS232 connection:  
1. Be sure that RS232 cable is connected from the computer.  
2. Power on the computer.  
3. Load the touch screen driver CD.  
4. Follow the step-by-step instructions as shown on pop-up windows.  
Using the USB connection:  
1. Be sure that USB cable is connected from the computer.  
2. Power on the computer.  
3. Load the touch screen driver CD.  
4. Follow the step-by-step instructions as shown on pop-up windows.  
If you are using a PC running Windows® VISTA, follow the instructions  
below:  
Using the RS232 connection:  
1. Be sure that RS232 cable is connected from the computer.  
2. Power on the computer.  
3. Load the touch screen driver CD.  
4. Follow the step-by-step instructions as shown on pop-up windows.  
Using the USB connection:  
1. Be sure that USB cable is connected to the computer.  
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25  
2. Power on the computer.  
3. No need to install USB driver from the CD as it is a HID device. The  
system will recognize the HID device and load the driver automatically. If  
the touchscreen is out of calibration, double click on the HID calibration  
utility* and do the 4 points calibration.  
4. Install Windows® VISTA driver and follow the step-by-step instructions to  
get the full touchscreen features.  
* A special calibration tool can be installed for improved touch position  
accuracy. See “Optional Capacitive Calibration Tool Install” section for more  
information.  
If you are using a PC running Windows®,XP Embedded, follow the instructions  
below:  
Express:  
1. Power on the computer.  
2. Make sure that the RS232 or USB cable is connected to the computer.  
3. Be sure that your EWF is disabled. If your EWF is enabled, please  
disable the EWF by using the EWF Manager command or the EWF API;  
for example: ewfmgr c:-disable  
4. Once the EWF is disabled click on the XP driver on the CD and follow the  
step-by-step instructions as shown on the pop-up windows.  
Custom:  
1. Power on the computer.  
2. Make sure that the RS232 or USB cable is connected to the computer.  
3. Follow the step-by-step instructions found in the zipped file on the CD.  
If you are using a PC running Windows®,CE, follow the instructions  
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26  
below:  
1. Power on the computer.  
2. Make sure that the RS232 or USB cable is connected to the computer.  
3. Using Platform Builder, build an image file by following the step-by-step  
instructions found in the zipped file on the CD.  
Please note: Do not plug in both RS232 and USB cables. Doing so may cause  
a driver conflict, making your touch screen idle.  
PT1505MU / PT1555MU Driver Install:  
The touch driver is located on the enclosed CD-ROM for these  
OS: Windows® VISTA, XP, 2000, 98.  
1. Be sure that USB cable is connected from the computer.  
2. Power on the computer.  
3. Load the touch screen driver CD.  
4. Follow the step-by-step instructions as shown on pop-up windows.  
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27  
Product Registration and Technical Support  
Register Your Planar Products Today  
Thank you for choosing Planar. To assure you receive all the benefits of your  
Planar product and services, register your Planar product today. Visit our  
website to register your product at  
Cables, Replacement Lamps, Accessories  
To find cables, replacement lamps and accessories for your Planar projector,  
LCD monitor, touch screen or other Planar products visit our online store at  
Technical Support  
Visit Planar at http://www.planar.com/support for product registration,  
operations manuals, touch screen drivers, warranty information and access to  
Planar’s Technical Library for online troubleshooting.  
To speak with Planar Customer Support please have you model and serial  
number available and dial:  
Planar Support  
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the US.  
Hours: 24 hours a day, 7 days a week.  
Toll or long distance charges may apply.  
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28  
Planar Systems, Inc.  
Customer Service  
24x7 Online Technical Support: http://www.planar.com/support  
1195 NW Compton Drive  
Beaverton, OR 97006-1992  
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the United States.  
Hours: 24 hours a day, 7 days a week  
© 2008 Planar Systems, Inc. 11/08 Planar is a registered trademark of Planar Systems, Inc.  
Other brands and names are the property of their respective owners.  
Technical information in this document is subject to change without notice.  
020-0697-00 Rev E  
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